3+ Customer Service Jobs in Chandigarh | Customer Service Job openings in Chandigarh
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0 - 3 yrs
₹1L - ₹2L / yr
Customer Service
Retail
Know your customer
Customer Success
Sales
+2 more
About Hamleys:
Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.
Job Title: Fun Consultant
Grade: A1
Role:
- Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
- Believes and lives the attitude of “Sheer customer delight” – go beyond
- To efficiently adhere to all “company procedures and policies.”
- To work with the team to achieve award winning “customer service.”
Key Responsibilities:
- Contribute to achieve store KPIs.
- Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
- Believes and lives the attitude of “Sheer customer delight” – go beyond
Desired Skills & Abilities
- Superior understanding of Indian retailing and global trends.
- Good communication and interpersonal skills - understand customer needs
- Good at relationship building - conversion to sales
- Ability to follow brand and store guidelines
- Good operations experience – receiving stock, inventory keeping, cash handling etc.
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Chandigarh
0 - 1 yrs
₹1.6L - ₹2.3L / yr
MS-Excel
Communication Skills
Customer Support
Documentation
Customer Service
- Make and attend necessary phone calls - inbound and outbound calls.
- Provide the required information to the customers
- Resolve any queries regarding gift delivery or transit damage.
- Maintain database by updating customer information daily
- Write communication scripts for inbound calls
- Keep the team informed about customer calls and demos regularly
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at Tech Mahindra
1 video
2 recruiters
Agency job
via THR Consultants by Nikita Verma
Chandigarh
0 - 4 yrs
₹1.2L - ₹1.8L / yr
Customer Support
Customer Service
Business Process Outsourcing (BPO)
International experience
Key Highlights:
Interview Rounds:
Key Competencies :
• There will be Inbound Process only.
• All Interview rounds will be Face to Face basis.
• There will be One Day Interview Process only.
• There will be “No Field Work”.
• Cab facility will not be provided by the Company.
• There will be 6 days working. Weekly off day is not fixed.
• Job timings will be 8 A.M to 8 P.M on rotational basis. There will be no night shift.
• Immediate joining will be there.
Interview Rounds:
• HR Round
• Ops Manager
• Client Round
Key Competencies :
• Effective writing skill will be preffered in Non- Voice Process.
• Proficiency in English speaking is required in Voice Process.
• Must be agile and composed.
• Capable of doing work under pressure .
• Willing to work from office.
• Passion for sales, meeting targets and chasing for high numbers.
• Proven experience as telesales representative or other sales.
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