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A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.
Job Summary:
- Hardware Support:
- Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
- Perform hardware repairs and upgrades.
- Software Support:
- Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
- Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.
- Network Support:
- Provide assistance in connecting workstations to the company network and resolving connectivity issues.
- Troubleshoot network-related issues on desktops and laptops.
- User Support:
- Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
- Offer guidance on proper system usage and IT best practices.
- System Maintenance:
- Regularly update and patch desktop systems to ensure security and functionality.
- Backup important files and data as per company policy.
- Documentation:
- Maintain logs of issues, solutions, and configurations for future reference.
- Document common problems and resolutions for knowledge-sharing purposes.
- Customer Service:
- Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.
Key Skills:
- Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
- Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
- Communication: Strong verbal and written communication skills to interact with end-users.
- Networking Basics: Understanding of network configurations and troubleshooting.
- Time Management: Capable of handling multiple requests and prioritizing tasks.

One of the top Multinational IT and Consulting Company
Work Location- PAN India
Roles & Responsibilities JOB TITLE: AEM Developer - Senior
RESPONSIBILITIES:
1. Participation in software development and maintenance
processes as per quality requirements, procedures and best
practices applicable.
2. Implementing, optimizing and supervising efficiency of IT
systems in accordance with specific standards, resolution or
escalation of problems, as appropriate.
3. Drawing up technical documentation.
4. Developing knowledge in scope of information technology used.
5. Developing knowledge in scope of best practices and standards
of creating software.
6. Developing soft skills in scope of effective communication and
efficient teamwork, solution presentation and knowledge sharing.
7. Interpreting business cases, preparing specifications and
analyzing functional and technical requirements.
8. Designing solutions and creating documentation, estimating
individual scope of works and time consumption of works.
9. Within the team and project/services, proactively identifying
problems and proposing measures to increase the level of services.
10. Developing knowledge in scope of information technology
used.
11. Developing knowledge in scope of best practices and standards
of creating software.
12. Spreading the knowledge throughout the organization by
educating and supporting less experienced Specialists.
13. Maintaining industry standards and practices in projects.
14. Performing tasks assigned by the superior.
PROFESSIONAL EXPERIENCE& TECHNICAL SKILLS
1. Minimum 3 years of experience in work related to CQ/AEM
development.
2. Minimum 5 years of experience in work related to Java
development in IT sector.
SOFT SKILLS:
1. Independence in performance of tasks assigned.
2. Team and end user communications skills.
3. Skills to acquire knowledge and put it in practice.
4. Work time estimation based on functional or technical
requirements.
5. Recommending employment in the case of reviewing technical
knowledge of candidates in recruitment process.
6. Work time estimation.
7. Designing and supervising implementation of solutions.
SPECIAL QUALIFICATIONS: Nice to have: AEM 6 Developer
certification
Skills Primary Skills –
1. AEM including Sling Models
2. Apache Sling
3. JCR
4. Sightly (must)
Secondary Skills –
1. OSGi (Apache Felix),
2. Java, JavaEE (Servlet, Filter, JSP)
3. Git
4. Junit
5. Maven
6. REST
7. Object Oriented Design Patterns, Basic HTML + JavaScript
Experience Total Experience – 4-6 years
Relevant Experience – 4-6 years
Qualification Required to perform the
Job (Any Certifications if Needed)
Bachelor’s in information technology or equivalent qualifications.
Job Description
We are building a global content marketplace that brings companies and content creators together to scale up content creation processes across 10 content verticals and 150+ content categories. Over the past 3.5 years we’ve worked with brands like India Today, Amazon India, Adobe, Swiggy, Dunzo, Businessworld, Times Group, Digit, Wittyfeed, YourStory etc. along with 350+ brand companies like BookMyShow, UpGrad, Yulu, Paisabazaar, Zivame, Yatra, Bewakoof, Imarticus Learning etc. to create content that is meticulous and customized according to our clients' needs.
We are on the path to building a global on-demand content marketplace platform that allows for collaboration, discovery and upskilling for all our creators. Now we are in a rapid expansion phase to enter into more content service offerings and engage a wide spectrum of content creators, and to facilitate all our ambitions, we are planning to launch multiple product verticals and we are looking for a QA Engineer who has a keen eye for user interaction and production functioning, and a curious mind to tangle-and-untangle them.
- We’re looking for someone who is enthusiastic, comfortable with uncertainty, flexible, great with people and isn’t afraid to roll up their sleeves and get their hands dirty.
- If you think you have the spark and a constantly simmering pot of ideas, this is the chance for you!
Job Responsibilities:
- Take ownership of the testing, identifying issues and subsequent fixing in entire PDLC
- Work with cross-functional teams to ensure quality throughout the software development lifecycle
- Conduct post-release/ post-implementation testing
- Quality review and signoff of new features
- Understand product architecture and functionality
- Create Test Case/Test script writing
- Should be ready to convert unvaried test cases into automated test scripts
- Create, maintain, and execute functional, regression, and exploratory tests
- Provide test case coverage and defect metrics to substantiate release decisions
- Provide support and assistance to business and users on reported production issues
- Creates temporary "work-arounds" for immediate customer/ end users issues
- Communicate with PMs and engineers on reported issues
- Participate in product discussions & refine the acceptance criteria
- Communicate high-value use cases and customer feedback to the product team
The ideal candidate must have -
- At least 2 years of practical experience in defining, developing, maintaining and executing test cases
- Prior experience dealing with full product development lifecycles and multiple releases
- Experience of working with Web, Mobile, and API Testing
- Basic understanding of good programming practices, architecture and design patterns
- Knowledge of Performance & Security Testing
- Solid analytical & problem-solving skills and experience of working in Agile process management methodology
- Should be excellent at communication, be able to explain ideas clearly.
- Must be extremely proactive and self-starter.
- Good knowledge of test automation tools like PyTest, Mocha, Cypress or comparable is a big plus.
THE IDEAL CANDIDATE WILL
- Engage with executive level stakeholders from client's team to translate business problems to high level solution approach
- Partner closely with practice, and technical teams to craft well-structured comprehensive proposals/ RFP responses clearly highlighting Tredence’s competitive strengths relevant to Client's selection criteria
- Actively explore the client’s business and formulate solution ideas that can improve process efficiency and cut cost, or achieve growth/revenue/profitability targets faster
- Work hands-on across various MLOps problems and provide thought leadership
- Grow and manage large teams with diverse skillsets
- Collaborate, coach, and learn with a growing team of experienced Machine Learning Engineers and Data Scientists
ELIGIBILITY CRITERIA
- BE/BTech/MTech (Specialization/courses in ML/DS)
- At-least 7+ years of Consulting services delivery experience
- Very strong problem-solving skills & work ethics
- Possesses strong analytical/logical thinking, storyboarding and executive communication skills
- 5+ years of experience in Python/R, SQL
- 5+ years of experience in NLP algorithms, Regression & Classification Modelling, Time Series Forecasting
- Hands on work experience in DevOps
- Should have good knowledge in different deployment type like PaaS, SaaS, IaaS
- Exposure on cloud technologies like Azure, AWS or GCP
- Knowledge in python and packages for data analysis (scikit-learn, scipy, numpy, pandas, matplotlib).
- Knowledge of Deep Learning frameworks: Keras, Tensorflow, PyTorch, etc
- Experience with one or more Container-ecosystem (Docker, Kubernetes)
- Experience in building orchestration pipeline to convert plain python models into a deployable API/RESTful endpoint.
- Good understanding of OOP & Data Structures concepts
Nice to Have:
- Exposure to deployment strategies like: Blue/Green, Canary, AB Testing, Multi-arm Bandit
- Experience in Helm is a plus
- Strong understanding of data infrastructure, data warehouse, or data engineering
You can expect to –
- Work with world’ biggest retailers and help them solve some of their most critical problems. Tredence is a preferred analytics vendor for some of the largest Retailers across the globe
- Create multi-million Dollar business opportunities by leveraging impact mindset, cutting edge solutions and industry best practices.
- Work in a diverse environment that keeps evolving
- Hone your entrepreneurial skills as you contribute to growth of the organization
-
Overall 3+ years of software development experience in building web-based and highly scalable applications.
-
Excellent understanding of core computer science concepts like algorithms, data structure, system design, OOP, etc.
-
Deep knowledge and development expertise in React Native/ReactJS
-
Hands-on coding experience in developing multi platform (iOS & Android) mobile applications with REST APIs.
-
Experience working as a Full stack developer is a big plus.
-
Experience in building single page applications or Javascript heavy front end applications in ReactJS is a big plus.
-
Experience working in cloud environments with CI/CD and infrastructure automation is a big plus.
-
Experience working in an agile team with software engineering practices like automated testing, test-driven-development, continuous integration, etc is a big plus.
-
Strong oral and written communication.
We are looking for an Asp.Net developer to build software using languages and technologies of the .NET framework. You will create applications from scratch, configure existing systems and provide user support.
In this role, you should be able to write functional code using .NET linking SQL database elements to external application interface (desktop of mobile)
Your goal will be to work with internal teams to design, develop and maintain existing application and working on new applications from time to time.
Responsibilities
- Producing code using .NET languages (C#)
- Writing of Stored Procedures for SQL database for extracting data related to the application
- Participate in requirement analysis.
- Collaborate with internal teams to produce software design and architecture
- Write clean, scalable code using .NET programming languages and SQL SPs
- Test and deploy applications and systems
- Revise, update, refactor and debug code
- Improve existing software
- Serve as an expert on existing applications and provide technical support
Skill Requirements
- Proven experience of 2-4 years as a .NET Developer or https://resources.workable.com/application-developer-job-description">Application Developer
- Familiarity with the http://asp.net/">ASP.NETframework, SQL Server and design/architectural patterns
- Good working knowledge of .NET languages (C#) and HTML5/CSS3
- Familiarity with architecture styles/APIs (REST, RPC)
- Excellent troubleshooting and communication skills
- Degree in Computer Science, Engineering or a related field
Work with development teams and product managers to ideate software solutions
Design client-side and server-side architecture
Build the front-end of applications through appealing visual design
Develop and manage well-functioning databases and applications
Write effective APIs
Test software to ensure responsiveness and efficiency
Troubleshoot, debug and upgrade software
Create security and data protection settings
Build features and applications with a mobile responsive design
Responsibilities:
Atelast 4+ years expereince in Angular and Nodejs
Understanding the nature of asynchronous programming and its quirks and workarounds
Strong proficiency with JavaScript
Strong proficiency on Node.js, React.js, JEST, and frameworks available for it
At least two years experience as a Node.js developer.
Extensive knowledge of JavaScript, web stacks, libraries, and frameworks, Postgresql and Devops.
Knowledge of front-end technologies such as HTML5 and CSS3.
Superb interpersonal, communication, and collaboration skills.
Exceptional analytical and problem-solving aptitude.
Great organizational and time management skills.
Availability to resolve urgent application issues outside of business hours.
Understanding accessibility and security compliance
Implementing automated testing platforms and unit tests
Proficient understanding of code versioning tools, such as Git
Responsibilities (not exhaustive)
- Install and configure software and hardware
- Manage network servers and technology tools
- Set up accounts and workstations
- Monitor performance and maintain systems according to requirements
- Troubleshoot issues and outages
- Ensure security through access controls, backups and firewalls
- Upgrade systems with new releases and models
- Develop expertise to train staff on new technologies
- Build an internal wiki with technical documentation, manuals and IT policies
- Maintain all local software and hardware licensing to ensure conformance.
- Support determination of local and customer needs for yearly budgeting process and request for proposal processes.
Education / Skill Set
- Any B.Tech / BE graduate
- Minimum 3+ years of experience into IT system administration
- A working knowledge of IT operating systems, particularly Windows, IOS
- Hands on experience of installing IT hardware and software
- Strong communication skills
Abilities and Traits
- Proven experience as a System Administrator, Network Administrator or similar role
- Experience with databases, networks (LAN, WAN) and patch management
- Experience with Firewall management
- Handling LAN / WAN networks an coordinating with ISPs
- Working with vendors for purchasing / renting laptops and desktops.
- Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
- Familiarity with various operating systems and platforms
- Resourcefulness and problem-solving aptitude
Location
Chennai


