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A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.
Job Summary:
- Hardware Support:
- Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
- Perform hardware repairs and upgrades.
- Software Support:
- Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
- Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.
- Network Support:
- Provide assistance in connecting workstations to the company network and resolving connectivity issues.
- Troubleshoot network-related issues on desktops and laptops.
- User Support:
- Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
- Offer guidance on proper system usage and IT best practices.
- System Maintenance:
- Regularly update and patch desktop systems to ensure security and functionality.
- Backup important files and data as per company policy.
- Documentation:
- Maintain logs of issues, solutions, and configurations for future reference.
- Document common problems and resolutions for knowledge-sharing purposes.
- Customer Service:
- Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.
Key Skills:
- Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
- Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
- Communication: Strong verbal and written communication skills to interact with end-users.
- Networking Basics: Understanding of network configurations and troubleshooting.
- Time Management: Capable of handling multiple requests and prioritizing tasks.
Company Name – Client Freshworks,Location : Perungudi Chennai (Hybrid)
- Strong written/verbal communication skills
- Minimum 3+ Years of Core Java Programming with Collections Framework, Concurrent Programming, Multi-threading (Good knowledge in Executor service, Fork joins pool and other threading concepts)
- Good knowledge of the JVM with an understanding of performance and memory optimization.
- Extensive and expert programming experience in JAVA programming language (strong OO skills preferred).
- Excellent knowledge on collections like, Array List, Vector, LinkedList, HashMap, Hash Table, HashSet is mandate.
- Exercised exemplary development practices including design specification, coding standards, unit testing, and code-reviews.
- Expert level understanding of Object-Oriented Concepts and Data Structures
- Good experience in Database (Sybase, Oracle or SQL Server) like indexing (clustered, non-clustered), hashing, segmenting, data types like clob / blob, views (materialized), replication, constraints, functions, triggers, procedures etc.
Research industry-related topics (combining online sources and studies)
Write clear marketing copy to promote our products/services
Prepare well-structured drafts using Content Management Systems
Proofread and edit blog posts before publication
Coordinate with marketing and design teams to illustrate articles
Conduct simple keyword research and use SEO guidelines to increase web traffic
Promote content on social media
Identify customers’ needs and gaps in our content and recommend new topics
Ensure all-around consistency (style, fonts, images, and tone)
Should be able to write content in Tamil and English
Immediate joiners
Job description :
Looking for a passionate developer and team player who wants to learn, contribute and bring fun & energy to the team. We are a friendly startup where we provide opportunities to explore and learn a lot of things(new technology/tools etc.,) in building quality products using best-in-class technology.
Responsibilities :
- Design and develop new features using Full-stack development (Java/Spring/React/Angular/Mysql) for a cloud(AWS/others) and mobile product application in SOA/microservices architecture.
- Design awesome features and continuously improve them by exploring alternatives/technologies to make design improvements.
- Performance testing with Gatling (Scala).
- Work with CI/CD pipeline and tools (Docker, Ansible) to improve the build and deployment process.
- Working with QA to ensure the quality and timing of new release deployments.
Skills/Experience :
- Good coding/problem-solving skills and interest in learning new things will be the key.
- Time/Training will be provided to learn new technologies/tools.
- 1 or more years of professional experience in building web/mobile applications using Java or similar technologies (C#, Ruby, Python, Elixir, NodeJS).
- Experience in Spring Framework or similar frameworks.
- Experience in any DB (SQL/noSQL)
- Any experience in front-end development using React/Vue/Angular/similar frameworks.
- Any experience with Java/similar testing frameworks (JUnit/Mocks etc).
Job involves
Client Coordinator: Onboarding and manage brands, insurance and ecommerce companies requiring aftersales waranty support services.
Partner Coordinator: Onbaording and manage service partners. Assign tasks/ claims and get them executed through partner network.
We are now looking for,
Senior SW Developer – IoT Platform Development
to join the team of experts at the KONE Services & Solutions R&D. You will work together with other professionals to develop advanced KONE digital solutions that leverage the latest in cloud and connectivity technologies.
You are a cloud development expert who is passionate about designing and implementing solutions for our connectivity solutions. You are familiar with the software development patterns and can turn the architectural plans to concrete SW designs. You understand and appreciate the modern SW development practices. You work at your best when you are working with people, and you enjoy helping others.
You will work in a key role inside our Agile SW development team. Your closest colleagues will be other developers, test professionals and the PO of the team. You will be part of KONE Technology and Innovation unit’s IoT Tribe.
Main responsibilities include,
- Producing more efficient software designs for new features in our IoT platform tribe
- Developing clean and efficient code based on the specifications.
- Unit and Integration Testing for the developed code and integrate with code coverage tools.
- Verify and deploy programs and systems
- Recommend and execute improvement for the existing offerings from the IoT platform.
- Create technical documentation for reference and reporting.
- Participating in knowledge sharing and demos
To be successful in this role,
- Having a degree in Computer Science or equivalent with minimum 5+ years of relevant working experience.
- More than 3 years proven experience in developing high volume scalable cloud solutions utilizing platforms like Amazon AWS with IoT domain.
- Having hands on development experience with Java, Node JS and TypeScript.
- Experience working with MVC, WEB API, RESTful services with IoT domain
- Team player with capabilities to take the lead and develop own competencies around the core knowledge is a must.
- Understanding of React JS is an added advantage.
- Strong experience with Serverless Cloud Compute Services with AWS or Azure
- Experience in working with AWS platform and its core services like Lambda, CloudWatch, CloudFormation, CDK, SQS, S3 etc., or its equivalent Azure services
- Understanding of Serverless design, network security, cloud design patterns, high availability and secure systems.
- Hands on experience with both SQL and No-SQL databases.
- Experience on DevOps ways of working with good understanding on CI/CD
As a Perl developer, you will own and run critical systems for one of our large international clients in the fashion industry. You will be part of a high performing self-motivated team, collaborate with the client and be exposed to different layers of the client infrastructure.
- The role will involve incorporating enhancements via coding, perform data changes and support the core client platforms
- Have great attention to detail
- Should be comfortable to look after the systems and maintain it
- Take full responsibility to run the client systems
- Escalate to stakeholders when necessary
- Be self-driven and work with little supervision towards a common team and company purpose
Experience: Total 7 to 10 years of experience with minimum of 3 years in Perl
Requirements
You Rock at
- Perl 5.21
- Catalyst
- PostgreSQL
- CPAN for modules
- DBIX::Class (DBIC) (Objective-relational mapping)
- Test::More (unit testing)
You are good at
- Bitbucket, Puppet + Hiera, Jenkins
- JQuery + a bit of UI
- Plack, Selenium
- Linux Centos 6
- Grafana, Splunk
Benefits
- A fantastic working environment built on the principles of lean and self organisation;
- Fun, happy and politics-free work culture;
- Competitive salaries and benefits.
Note: We looking for immediate joiners. We expect the offered candidate should join within 15 days. Buyout reimbursement is available for 30 to 60 days notice period applicants who can ready join within 15 days.
• Understanding fundamental design principles behind a scalable application.
• Creating database schemas that represent and support business processes.
• Implementing automated testing platforms and unit tests.
• Knack for writing clean, readable Java code.
Job Requirement:
• Profound insight of Java and JEE internals (Classloading, Memory Management, Transaction management etc)
• Hands on experience in designing and developing applications using Java EE platforms.
• Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)
• Experience in the Spring Framework
• Experience in developing web applications using at least one popular web framework (JSF, Wicket, GWT, Spring MVC)
• Experience with popular web application frameworks, such as Play and Spark
• Familiarity with Java GUI frameworks (such as Swing, SWT, and AWT depending on project requirements)
• Experience with both external and embedded databases
• Basic understanding of the class loading mechanism in Java
• Basic understanding of JVM, its limitations, weaknesses, and workarounds
• Proficient understanding of code versioning tools, such as Git
• Familiarity with build tools such as Ant, Maven, and Gradle
• Familiarity with continuous integration.
● 3-5 Years of hands-on experience creating public, complex web and mobile systems using multiple languages.
● Proficient in at least three core development technologies used within XSEED.
● Good knowledge of AGILE product development lifecycle and the process tools: SCRUM, JIRA-like tools; Familiarity with Pair Programming is a must.
● Proficient understanding of code versioning tools, such as Git.
● Passion for learning, fiddling, tinkering, researching, teaching and sharing. You should have strong interpersonal skills in order to collaborate with colleagues on correcting software issues. In addition, you should also have a continuous desire to learn new things. Technology is constantly evolving, and you will need to learn new programming languages and software design methods as they arise.
● Knowledge in NLP, ML and Computer Vision frameworks would make you stand apart and be a major plus point.
Front-End
● Proficient understanding of web markup, including HTML5, JavaScript, CSS3.
● Proficient understanding of at-least one of these JavaScript frameworks: ReactJS, VueJS, AngularJS.
● Proficient understanding of asynchronous request handling, partial page updates, and AJAX.
● Proficient understanding of cross-browser compatibility issues and ways to work around them.
● Good understanding of server-side CSS pre-processing platforms, such as LESS and SASS.
Back-End
● Proficient knowledge of one or more back-end programming languages and frameworks such as NodeJS, Ruby on Rails or Django.
● Proficient understanding of both relational and non-relational database technologies such as MySQL, PostgreSQL and MongoDB.
● Good understanding of user authentication and authorization between multiple systems, servers, and environments.
● Good understanding of building light, API-only microservices and deploy them using Docker and Kubernetes.
Familiarity with mobile technologies would be a significant bonus, like the iOS Swift SDK, Android Kotlin SDK, or better yet, the Flutter Dart framework.








