OneAssist Consumer Solutions
http://www.oneassist.inAbout
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JavaAbout OneAssist
OneAssist is founded with a vision to provide a ubiquitous platform for assistance & protection services to customers.
A leader in Assistance and Protection products across Home Appliances, Personal Electronics, Physical and Mobile Wallets, OneAssist is a Technology-led organization. It has created a horizontal Assitance and Protection platform powered by Technology, Analytics and Data Science.
OneAssist wants to provide consumers the convenience of availing assistance and protection products through digital touch points- Mobile App, website, Voice and chat.
Founded in 2011, OneAssist has been well funded by Marquee investors, Sequoia Capital, Lightspeed Venture Partners, Assurant Solutions and Trifecta Capital with total cumulative funding of $33.2 Million. The latest Series C funding of &17.5 Million was raised in 2017.
Some of our significant partnerships are with Airtel, HDFC, HomeCredit, Pinelabs, InstaCash and more.
https://www.linkedin.com/company/oneassist-consumer-solutions/about/">https://www.linkedin.com/company/oneassist-consumer-solutions/about/
https://www.oneassist.in">https://www.oneassist.in
Job Description:
- Write maintainable/scalable/efficient code.
- Design and architect technical solutions for the developer community at OneAssist Work in a cross-functional team, collaborating with peers during the entire SDLC.
- Follow coding standards, code reviews etc. Follow scrum sprint cycles and commitment to deadlines.
Traits we are looking for in you: 3+ years experience developing large scale customer facing internet systems Strong problem-solving skills.
- Hands-on experience in coding capability in desired technology Solid experience in Java/J2EE frameworks such as Spring, Spring Boot, Spring Cloud, Hibernate.
- Strong Experience with Microservices, RESTful Web services, OOPs concepts.
- Nice to have knowledge of Docker, Kubernetes, Jenkins and CI/CD Knowledge
- Strong background in designing or extending existing test frameworks such as Junit Experience with version control systems such as Git. Good understanding of application security (authentication, authorization, web security etc.)
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Shoppin' - if Pinterest and Google had an AI-powered baby 🍓
Here’s why:
shoppin' isn't just another AI powered tech platform.
we’re crafting a groundbreaking fashion search and shopping platform, one that outshines Google’s search capabilities, offers more intuitive recommendations than Pinterest, and engages users more deeply than Instagram’s feeds.
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Feedback Management:
- A comprehensive feedback system with a world-class app for capturing & processing all types of service feedback
- Design & Customize questionnaires anytime effortlessly
- Engage patrons, connect on social media
- Marketing Promotions: Leveraging transactions history for revenue yielding promos
- Reduce silent customer churn
- Payment options on Table (NFC & OCR)
- Service support, Incisive insights & Analytics to detect & address RCA.
- Reach out unhappy customers rating services as low due to poor experience.
Lead Management:
- Digital Marketing combined with lead management in a multiple counsellor environment.
- Verified leads through OTP Combines the power instant online tests
- Real-time lead transmission to counsellors on SMS & email to reduce TAT & get higher conversions.
- Auto lead allocation based on counsellor performance
- Campaign Performance analysis to evaluate channel effectiveness
Visitor Management:
- A complete visitor management solution, features with:
- Capture & verify incoming visitor photograph
- OTP based authentication
- Building & Syncing the accurate database of visitors
- Optional Approval from the visited person
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- Storage & Retrieval of Records
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