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Service desk Jobs in Mumbai

11+ Service desk Jobs in Mumbai | Service desk Job openings in Mumbai

Apply to 11+ Service desk Jobs in Mumbai on CutShort.io. Explore the latest Service desk Job opportunities across top companies like Google, Amazon & Adobe.

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Fristine Infotech

at Fristine Infotech

2 candid answers
Priyam Modi
Posted by Priyam Modi
Pune, Mumbai, Vapi
2 - 10 yrs
₹6L - ₹14L / yr
Service desk
skill iconData Analytics
Microsoft Dynamics CRM

Job Description:

As a Lead Zoho Trainer, you will play a key role in developing a highly skilled internal talent pool by conducting comprehensive Zoho application training programs. You will be responsible for designing, implementing, and continuously improving learning curricula that enhance employees' expertise in Zoho CRM, Analytics, Creator, Desk, Projects, and other related Zoho applications.

Key Responsibilities:

  • Design and develop structured training modules and content for various Zoho applications.
  • Conduct regular training sessions (virtual & on-site) for internal employees, ensuring practical understanding and proficiency.
  • Maintain updated knowledge of Zoho suite advancements, regularly revising training materials.
  • Monitor trainee performance, provide feedback, and conduct assessments to ensure skill development aligns with organizational objectives.
  • Mentor and guide junior trainers, building a strong internal training team.
  • Collaborate with Project Managers, Implementation Consultants, and Developers to identify training gaps and develop tailored learning solutions.
  • Generate reports and insights on training effectiveness and suggest continuous improvements.

Skills & Qualifications Required:

  • Minimum 3–5 years of experience as a Zoho Trainer, Consultant, or Implementation Specialist.
  • Expertise across multiple Zoho applications (CRM, Creator, Analytics, Projects, Desk, etc.).
  • Certified Zoho trainer or equivalent professional certification preferred.
  • Strong presentation, communication, and interpersonal skills.
  • Excellent problem-solving skills and ability to explain complex processes in simple terms.
  • Ability to independently develop effective training material using digital learning tools.
  • Prior experience mentoring or leading teams is highly desirable.

Educational Qualification:

  • Bachelor's degree in IT, Computer Science, Engineering, Business Administration, or related fields.
  • Zoho certification (desirable).

Why Join Us:

  • Competitive remuneration and benefits.
  • Continuous learning & professional development opportunities.
  • Collaborative and supportive work culture.
  • Opportunity to influence and shape talent capabilities within a growing service organization.


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ExcelR Edtech Pvt Ltd
Hyderabad, Bengaluru (Bangalore), Pune, Mumbai
2 - 15 yrs
₹3L - ₹7L / yr
Tableau
PowerBI
MS-Excel
MySQL

looking for Trainer who has experience on any one in Data Analytics Tableau, Power BI, Excel, MYSQL

Job description

Experience: At least 1 year of experience in imparting trainings Bachelor / Master degree in any field

Requirements :

  • Good interpersonal with excellent communication skills
  • Imparting Training on Tableau, Excel,SQL, Python or R Programming, Statistics.
  • Good understanding of Data Analysis concepts and understanding of Machine Learning, Big Data, Business Intelligence Tools.
  • Conduct online and classroom training sessions by providing practical use cases and assignments
  • Able to cater College Seminar, Workshop, Corporate training.
  • Provide Interview Preparation and placement assistance to students
  • Manage Data Analytics Training Content including Session Presentations, Assignments, and Quizzes.


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Coimbatore, Bengaluru (Bangalore), Mumbai
1 - 4 yrs
₹3.4L - ₹5L / yr
skill iconPython
skill iconJavascript
skill iconJava
skill iconHTML/CSS
Big Data
+2 more

The Assistant Professor in CSE will teach undergraduate and graduate courses, conduct independent and collaborative research, mentor students, and contribute to departmental and institutional service.

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Sneha ngo
Niyati Jethwa
Posted by Niyati Jethwa
Mumbai
5 - 8 yrs
₹4L - ₹6L / yr
Public sector
Training and Development
MS-Excel
MS-Word
MS-PowerPoint
+1 more

Training coordinator - prevention of violence against women and children (Female)

Research, Partnership and Scaling – Project Nityam

 

 

 

About SNEHA

A secular, Mumbai-based non-profit organisation, SNEHA believes that investing in women's health is essential to building viable urban communities. SNEHA is 450+ person strong, innovative and progressive organization that works on health and nutrition in urban slum pockets with women and their families. SNEHA follows the life-cycle approach to health and nutrition, by intervening at critical junctures (adolescence, preconception, conception, pregnancy, postnatal, infancy and toddlerhood, family planning) to ensure improved health and nutritional outcomes for women and children living in some of Mumbai’s most vulnerable and deprived slums and in the Mumbai Metropolitan Region (MMR) as well.

 

SNEHA recognises that, in order to improve urban health standards, our initiatives must target both care seekers and care providers. We work with communities residing in informal settlements to empower women and communities to be catalysts of change in their own right and collaborate with existing public health systems and health care providers to create sustainable improvements in urban health. We have currently 11 programs running across SNEHA which are Maternal and Newborn Health (MNH), Child Health and Nutrition (CHN) – Aahar, Empowerment, Health and Sexuality of Adolescents (EHSAS), Prevention of Violence against Women and Children (PVWC) (e) SNEHA Centre, SNEHA Shakti, Healthy Cities Project (HCP), Samagra, Palliative Care, Livelihood Generation, Central Operations, Research and IM.

 

ABOUT THE PROGRAM

 

SNEHA’s Program on Prevention of Violence against Women and Children (PVWC) aims to develop high‐impact strategies for primary prevention, ensure survivors’ access to protection and justice, empower women to claim their rights, mobilise communities around ‘zero tolerance for violence’, and respond to the needs and rights of excluded and neglected groups. The Program prioritizes enhanced co-ordination of the state response to crimes against women through a convergence approach that works with government and public systems to reinforce their roles in assuring basic social, civil and economic security.

 

The project will work in the informal settlements of Wadala and Kurla in Mumbai. We will continue to frame our work in terms of primary, secondary and tertiary prevention, but the pandemic has also shown that we need to expand the purview and competencies of our work to include more men, while at the same time strengthening and sustaining our work with women. The program will implement three arms of community interventions: response-based intervention, couple-based intervention and volunteer-led intervention and action to address violence against women and girls in these communities. These interventions will focus on addressing and preventing violence against women and girls adopting three critical approaches. The response-based approach will focus on collectivization and group action, the couple-based intervention will explore educating couples on positive prevention strategies to prevent intimate-partner violence and the volunteer-led intervention will centre around volunteers leading intervention and taking action along with group members to ensure a coordinated response to women and girls survivors of violence. The project will follow the design of group education, organization of campaigns and events in the community and provide counselling, crisis intervention and extended services (legal and mental health counselling) to women and girls survivors of violence being referred to the counselling centres.

 

THE PROFILE

This position is responsible for planning, organizing, conducting, monitoring training activities & developing training modules along with documenting the trainings and processes as well as supporting the Program Coordinators in planning the capacity building sessions for the community team, public health care providers and other stakeholders across the two locations. The person will closely work with the Monitoring and Evaluation Team to facilitate pre and posts tests and obtain, document analysis of the same. She is expected to coordinate with program teams specifically with coordinators for regular updates and reporting purposes.

JOB LOCATION

Wadala and Kurla

 

DUTIES & RESPONSIBILITIES:

Work package 1: Preparation of modules

-         Design and create content for the modules as per the different approached followed location wise.

-         Prepare content for couple’s intervention in Wadala and build modules for volunteers in Kurla with the support from Program Coordinators, Associate Program Directors and Director.

-         Prepare content for the existing intervention clusters in Wadala / Kurla to strengthen the groups and volunteers to build a sustainable community

-         Translate the content into Hindi / Marathi for the community teams

-         Prepare other content or BCC material as required

 

Work package 2: Capacity building of team

-         Conduct mock sessions for the teams on the content developed

-         Identify capacity building needs of the program team and organizing training as per the needs.

-          Conduct periodic field visits along with the team to gauge training needs as arising from observations and feed it in the training modules.

-         Prepare training calendar for the program with a training matrix that determines training priorities

-         Prepare training reports for each training conducted

 

 Work package 3: Community volunteers / members and Stakeholders

-         Capacity building of program community volunteers by following training process including training need assessment with assistance with teams.

-         Capacity building of program stakeholders by following training process including permission from stakeholders and related correspondence to succeed the capacity building initiatives.

-         Prepare training reports for each training conducted

 

MANAGEMENT & REPORTING

§ Effective coordination with team members.

§ Ability to collaborate with a variety of stakeholders in the field.

§ Work according to the ethical standards of the project and the organisation.

§ Networking and coordination with community members and other stakeholders like health, legal and police system

§ Training Coordinator reports and keeps both the APDs updated of their work

 

QUALIFICATIONS & EXPERIENCE

§ Educational qualification: Master’s Degree in Public Health, Social Work, Psychology or any relevant field from a recognised institution.

  • At least 5 years work experience in the area of training and capacity building
  • Willingness of working in a community setting is preferred.
  • Experience of working in sector of gender, gender-based violence will be an advantage
  • Effective training skills and excellent communication skills, including documentation.
  • Well-versed in database management, data collection, MS Excel, Word, PowerPoint.
  • Oral and written command of English, Hindi and Marathi

.

Skills & Competencies

1.      Strong skills of people management, ability to convince and convey the messages of the program.

2.      Skills in working on women centric issues

3.      Strong interpersonal skills with an ability to be humble is required

4.      Understanding the woman from her culture of marginalized urban settlements will be important

5.      Working with the Coordinators and Counselors as a team

 

 


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Edubridge Learning

at Edubridge Learning

6 recruiters
Nalini Pawar
Posted by Nalini Pawar
Mumbai, Pune, Bengaluru (Bangalore), Chennai, Hyderabad
2 - 6 yrs
₹2L - ₹6L / yr
skill iconJava
skill iconAngularJS (1.x)
Hibernate (Java)
Spring
JSP
+1 more

Exceed your potential… come join us!

Edubridge is hiring for Java full stack trainer| | Remote/WFH |Full time.

Job description :

  • 2+ years of experience in imparting technical training/ mentoring  
  • Must have very strong concepts of Software development process
  • Must have hands-on and training experience on Core Java 8, Advanced Java,  Java Script, HTML, CSS, Web Architecture, Database Storage, HTTP & Rest, C# & C++, any backend language like Python
  • Should have knowledge on Spring, Spring Boot and Hibernate
  • Should have knowledge on Angular, Bootstrap
  • Should be good in Operating systems GNU/Linux, Network fundamentals,        
  • Must have knowledge on MS office (Excel/ Word/ PowerPoint)
  • Must have knowledge on NetBeans/ Eclipse or any other IDE.
  • Should have knowledge on any of the Unit Testing tools.                        
  • Self-Motivated and passionate about technology                                      
  • Excellent analytical and logical skills and team player                               
  • Must have exceptional Communication Skills/ Presentation Skills                         
  • Good Aptitude skills is preferred                                       

Responsibilities:                                                                                         

  • Ability to quickly learn any new technology and impart the same to other employees
  • Ability to resolve all technical queries of students
  • Conduct training sessions and drive the placement driven quality in the training
  • Must be able to work independently without the supervision of a senior person
  • Participate in reviews/ meetings                                                                                                          

Qualification:                                                                               

  • UG: Any Graduate in IT/Computer Science, B.Tech/B.E. – IT/ Computers
  • PG: MCA/MS/MSC – Computer Science
  • Any Graduate/ Post graduate, provided they are certified in similar courses

 

ABOUT EDUBRIDGE

EduBridge is an Equal Opportunity employer and we believe in building a meritorious culture where everyone is recognized for their skills and contribution.

Launched in 2009 EduBridge Learning is a workforce development and skilling organization with 50+ training academies in 18 States pan India. The organization has been providing skilled manpower to corporates for over 10 years and is a leader in its space. We have trained over a lakh semi urban & economically underprivileged youth on relevant life skills and industry-specific skills and provided placements in over 500 companies. Our latest product E-ON is committed to complementing our training delivery with an Online training platform, enabling the students to learn anywhere and anytime.

To know more about EduBridge please visit: http://www.edubridgeindia.com/">http://www.edubridgeindia.com/

You can also visit us on https://www.facebook.com/Edubridgelearning/">Facebook , https://www.linkedin.com/company/edubridgelearning/">LinkedIn for our latest initiatives and products

 

 

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Our client company is into Education. (KS1)

Our client company is into Education. (KS1)

Agency job
via Multi Recruit by savitha Rajesh
Bengaluru (Bangalore), Mumbai, Delhi
15 - 17 yrs
₹20L - ₹25L / yr
Facilitation
Facilitator
Trainer
Corporate Trainer
  • 15+ years of experience in the IT / ITES industry.
  • Highly enthusiastic and energetic delivering sessions in virtual delivery platforms
  • Experience in leading initiatives around business transformation incorporate
  • Facilitation experience delivery topics around Digital / Agile / Design Thinking
  • Experience in delivering leadership programs for Mid to Senior level audiences.
  • Highly aware of technology trends across industries
  • Familiar with platforms such as WebEx, Zoom, MS Teams
  • Learner centricity

Desirable areas

  • Industry certifications on Digital / Design Thinking / Agile related areas
  • Instructional Design and content development skills
  • Managed P&L responsibilities
  • Awareness of the latest tech trends such as AI, IoT, Blockchain, ML

Roles & Responsibilities:

  • Management of facilitator eco-system
  • Identify sourcing strategies to onboard new facilitators with a practitioner background
  • Collaborate with Operations and Finance team to ensure Facilitators costs are within budget
  • Guide team to ensure timely NDA and Pricing contract documentation
  • Guide team to ensure timely renewal of pricing contract documentation
  • Ensure facilitators are provided Train the trainer service live / online
  • Ensure facilitators are assessed for their teach-back process
  • Ensure timely certification and readiness of pool of facilitators at a global level
  • Resolve facilitator grievances by collaborating with key stakeholders
  • Upskill on latest products for self and other existing facilitators
  • Deliver 8 to 10 sessions per month on Leading Now and Leading Next themes
  • Create an eco-system of facilitators across industries
  • Oversee and report metrics for improving experience through dashboards and analysis
  • Good working knowledge of MS Office tools, Eg Word, Excel, and Powerpoint

 

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3dexter

at 3dexter

1 recruiter
Sonali Jain
Posted by Sonali Jain
Mumbai
0 - 7 yrs
₹1.8L - ₹2L / yr
Education & Research Management
Technical Training
Research & Development
Autodesk Inventor

About The Job Profile:
We are currently looking for active graduate individuals who are exceptionally good at communication skills and have a knack for 3D Designing and 3D Printing. The name of the profile is STEM Trainer (Teaching Job Role).

Responsibilities and Duties:

  • Train STEM concepts to students from schools, colleges, and other educational institutions.
  • Work on science and engineering research projects.
  • Create & deliver the required content in schools and colleges.
  • Content majorly consists of 3D Designing and 3D Printing.
  • Manage the operations on the school premises.
  • Compile and record daily update reporting to the respective manager.
 
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Synergetics IT Services

at Synergetics IT Services

2 recruiters
Neha Mhaprolkar
Posted by Neha Mhaprolkar
Remote, Mumbai
4 - 12 yrs
₹5L - ₹15L / yr
skill iconJava
CORE JAVA
Hibernate
servlets
JSP
+3 more

Job Description for JAVA TRAINER

Skills Required- 

Good corporate experience in handling Induction and Lateral crowd 

Handle Java batches ranging from – Core Java, Servlets, JSP, and Hibernate, Struts, spring and EJB 3.1. 

Able to understand and work closely with customer. 

Knowledge on Java 8 

Experience Required 

•   4 to 5 years instructor-led IT training experience 

•   Professional work experience with any 2 of the above technologies 

•   Excellent customer-facing, presentation, interpersonal and communication skills, with an ability to share expertise with others Team player who can also adapt to working solo for long periods 

•   Ability to adapt to changing circumstances and cope with stressful Situation. 

•   A passion for IT and acquiring new skills and experience 

•   Be prepared to travel to different locations in the India (and sometimes abroad) with occasional stays away from home 

•   Application of Technical expertise in the 'real world' 

•  Should have experience into Open Source Technologies such as Angular JS, Angular 2 , Knock Out JS, React JS. 

 Website:   http://www.synergetics-india.com/" target="_blank">www.synergetics-india.com

Candidate must relocate to Mumbai after Covid 19
Shared Accomodation will be provided by Company

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Synergetics IT Services

at Synergetics IT Services

2 recruiters
Neha Mhaprolkar
Posted by Neha Mhaprolkar
Remote, Mumbai, Navi Mumbai
4 - 12 yrs
₹6L - ₹15L / yr
skill icon.NET
ASP.NET MVC
MVC Framework
skill iconHTML/CSS
Windows Presentation Foundation(WPF)
+4 more

Position: Corporate Trainer DOT Net

Location- Mumbai

Education- IT Graduate

Certification- yes

Experience – 4 to 12 Years

     

 

Designation - Dot Net Corporate Trainer

The Role 

Based in the Mumbai area, you will have the ability to deliver a range of Synergetics portfolio courses, to generate revenue and maintain Synergetics standard of excellence through the delivery of classroom training and courseware development. A Train the Trainer course will be part of your Induction Programme to help adapt to classroom teaching. You will have excellent operational and consulting experience, with sound knowledge and a proven track record in this space. With a passion, hunger and thirst to deliver quality training to the market, you will have excellent customer facing, interpersonal and communication skills, along with the ability to work independently.

Development Tools & Technologies:

·         .NET 4.5

·         ASP.NET

·         MVC 4

·         WCF 4

·         WPF 4

·         WF 4

·         Entity Framework 5

·         Design Patterns

·         HTML5 and CSS3

Main Responsibilities

·         To delivering both public scheduled and bespoke courses

·         To work with clients to create courses and courseware related to their requirements

·         To deliver, depending on personal skill set, other technologies as appropriate

·         To achieve the required quality targets as set by the Company and determined by participant evaluations

·         To take responsibility for developing and maintaining agreed courses

·         To maintain an up-to-date skills base through personal development and accreditation activities

·         To complete professional certifications as appropriate

·         To support Sales and other internal departments with specialist advice and support on an ad-hoc basis

 

           Skills & Experience Required

·     4 to 5 years instructor-led IT training experience

·    Professional work experience with any 2 of the above technologies

·    Excellent customer-facing, presentation, interpersonal and communication skills, with an ability to share expertise with others Team player who can also adapt to working solo for long periods

·    Ability to adapt to changing circumstances and cope with stressful situations

·    A passion for IT and acquiring new skills and experience

·    Be prepared to travel to different locations in the India  (and sometimes abroad) with occasional stays away from home

·    application of Technical expertise in the 'real world'

·    Knowledge of Open Source Technology such as Angular JS, Angular 2, React JS, Knock Out JS Will be added Advantage.

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Illumine Knowledge Resources Pvt. Ltd.
Nitisha Singh
Posted by Nitisha Singh
Remote, Mumbai
10 - 30 yrs
₹8L - ₹30L / yr
Agile coaching
Executive coaching
Training and Development
Coaching
About the job
Would you like to take up a career that can empower individuals, collectives and organizations? Do you want to help individuals unlock their potential and help them grow and evolve faster in a changing world?
 
As an Illumine Coach Partner, you can be a part of our coach network, and deliver transformational programs for audiences across corporates, educational institutions and social organizations.
 
 
Background:
 
Illumine over the last two decades has been a pioneer in designing and co-creating large-scale transformational interventions across diverse industries like Banking, Information Technology, Oil and Gas, Construction, Steel, Insurance, Mutual Funds etc. and some of the largest educational institutions in India.
 
The goal of these interventions has been to awaken and unleash the collective potential of a large group of people by bringing about precise shifts in thinking, mindsets, modes of thoughts, developing new cognitive skills and new work practices. Through our work we have impacted over four million people by bringing about deep transformation in their lives.
 
For the last few years, we have been working towards converting our research into intervention packages that can be run by coaches with minimal training. To this end, we invite coaches committed to delivering these programs on a large scale. 
 
 
What are the Roles available for you?
 
1. Coaching:
 
- As a coach, you will be facilitating interactive workshops and you will also be building an internal pool of coaches in large companies/institutions.
 
- You will receive training and certification from Illumine’s master trainers to prepare you for running these sessions on your own.
 
(OR)
 
2. Coaching + Business development:
 
- In addition to coaching, you can also assist us in outreach and business development activities to scale the transformational interventions described above.
 
 
Note: There is no fee charged towards Illumine certification of a coach. Once certified, Illumine will pay you for conducting programs on its behalf. The only requirement is that you commit a certain number of hours per month towards conducting these programs.
 
 
Which are the Audiences you can impact
 
Currently Illumine's initiatives address three audiences:
 
(1) Operating executives/ managers in organizations
 
(2) Youth in universities and early career seekers
 
(3) VRS/ Retiring employees
 
We believe in the philosophy of “horses for courses” that different people have a natural affinity towards different audiences. Depending on your background and aspiration, we will match you to the audience you can best impact.
 
 
What are the Domains you can work on:
 
- Innovation
 
- Business change
 
- Practice building
 
- Embedding contribution thinking
 
Depending on your background and your interest to a domain, we will do an appropriate fit to the domain you can cater to.
 
 
What is the Criteria for you to apply:
 
(1) Integrity and philosophy: To us, philosophy is very important. Illumine has a strong value system around helping clients build customer trust, delivering human-centric solutions, achieving win-win outcomes for all stakeholders – inside and outside, and empowering (not controlling) individuals. We expect people who come in, to respect this, keep the user’s interest at the center, and value the ideals described above.
 
(2) Communication and Engagement skills: You should have strong communication and engagement skills. (please send a demo clip of one of your coaching/ training/ public speaking engagements to demonstrate this, when applying to this job post)
 
(3) Past experience: Experience is not a constraint. People who might not have any coaching experience but who are driven by a desire to empower and strengthen individuals and collectives are welcome.
 
 
 
Explore more:
 
- Explore our website - http://illumine.in/
 
- Deep dive into our ideas on YouTube Channel - https://www.youtube.com/channel/UCV-gUBhwW6qOQ-IBXC2Nhpg
 
- Read digital books in our bookshelf – https://bookshelf.illumine.in/
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Leap beyond

at Leap beyond

1 video
3 recruiters
Ayesha Goyal
Posted by Ayesha Goyal
Mumbai
1 - 7 yrs
₹3L - ₹7L / yr
Knowledge management
Training and Development
Mentorship
  • S/he will be responsible for the training and development of students, equipping them with the right skills sets and knowledge, and helping them stay motivated and secure jobs.
  • S/he will be actively involved in strategizing and brainstorming about creative learning approaches and modules for e-learning courses.
  • S/he will also play a crucial role in setting up processes for effective student management and their learning journey management.
  • S/he will assist the team with researching, curating and designing - learning content and market intelligence/trend reports
  • S/he will be actively involved in helping the team to deliver learning strategies and sessions depending on student requirements/needs.
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