11+ Managed services Jobs in Hyderabad | Managed services Job openings in Hyderabad

• Needs to have clear, concise communication skills, both written and verbally, must speak slowly and clearly

• Needs to be able to answer incoming calls from customers and create tickets, assist with requests, be able to call third party vendors to open tickets and manage from creation to completion

• Needs to be able to follow multiple different processes depending on the circumstances

• Avaya Communication Manager including G650 – Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• Avaya Media Gateways: G430, G450, G700, G350 – Triage alarms, troubleshooting breakfix issues

• System Manager/Session Manager (SIP) – Triage alarms, Troubleshooting breakfix issues including SIP and simple/complex MAC • AES – Triage alarms, Troubleshooting breakfix issues

• Avaya ACSS certification

• Avaya SBC – Triage alarms, Troubleshooting breakfix issues

• CMS - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC • Avaya One X Agent/Communicator- Troubleshooting breakfix issues

• AVST - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• IX messaging - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• AAM - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• Intuity Audix - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC MM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• CMM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• Utility Servers- Triage alarms, troubleshooting breakfix issues and simple/complex MAC

• Avaya Aura Media Server- Triage alarms, troubleshooting breakfix issues

Job Summary

We are seeking a skilled Python Developer with experience in building scalable applications using Python frameworks such as Flask and Django. The ideal candidate should have hands-on experience with PySpark for big data processing and strong SQL skills for data analysis and database management.

Key Responsibilities

• Design, develop, test, and maintain Python-based applications.
• Develop RESTful APIs using Flask and/or Django.
• Build scalable data processing pipelines using PySpark.
• Write efficient SQL queries, stored procedures, and optimize database performance.
• Integrate applications with databases and third-party services.
• Collaborate with cross-functional teams to gather and implement business requirements.
• Troubleshoot, debug, and enhance application performance.
• Follow coding standards, perform code reviews, and maintain technical documentation.

Required Skills

• Strong proficiency in Python.
• Hands-on experience with Flask and/or Django.
• Experience with PySpark for large-scale data processing.
• Strong knowledge of SQL (writing complex queries, joins, indexing, optimization).
• Understanding of REST APIs and microservices architecture.
• Experience with Git/version control.
• Knowledge of relational databases such as PostgreSQL, MySQL, SQL Server, or Oracle.
• Good problem-solving and analytical skills.

Preferred Skills

• Experience with cloud platforms (AWS, Azure, or GCP).
• Familiarity with Docker and Kubernetes.
• Knowledge of CI/CD pipelines.
• Experience with Airflow or other workflow orchestration tools.
• Understanding of Agile/Scrum methodologies.

Company Name- WINIT

Location- Hyderabad

Position- Data Scientist

Experience- 0-1 year

We are seeking a talented Data Scientist proficient in data science, machine learning, deep learning, computer vision, simulation, feature engineering, Python, and SQL. 

Responsibilities:

• Develop and implement machine learning and deep learning algorithms for image recognition tasks.
• Utilize computer vision techniques to extract meaningful information from images.
• Collaborate with software engineers to integrate image recognition models into existing systems.
• Design and implement simulation models for route optimization, demand forecasting, and trade promo optimization scenarios.
• Perform feature engineering to extract relevant features for optimization algorithms.
• Work with large datasets, cleaning, preprocessing, and transforming data as necessary.
• Develop and optimize SQL queries to extract and analyze data from databases.
• Participate in the end-to-end development lifecycle, from problem definition to deployment.
• Stay updated with the latest advancements in machine learning, computer vision, route optimization, demand forecasting, and trade promo optimization techniques.

Requirements:

• Bachelor's or Master's degree in computer science, Data Science, or related field.
• Proven experience in data science, machine learning, and deep learning projects, preferably with a focus on computer vision.
• Strong proficiency in Python programming and experience with relevant libraries such as TensorFlow, PyTorch, OpenCV, etc.
• Solid understanding of SQL for data manipulation and extraction.
• Experience with simulation techniques, route optimization algorithms, demand forecasting, and trade promo optimization is a plus.
• Ability to work both independently and collaboratively in a fast-paced environment.
• Strong problem-solving skills and attention to detail.
• Excellent communication skills to convey complex technical concepts to non-technical stakeholders.

*Stay updated on machine learning/deep learning/reinforcement learning/Generative AI/Time series forecasting/Operations Research

About our company:

Please visit our company website at: www.winitsoftware.com

What You will do:

● Play the role of Data Analyst / ML Engineer

● Collection, cleanup, exploration and visualization of data

● Perform statistical analysis on data and build ML models

● Implement ML models using some of the popular ML algorithms

● Use Excel to perform analytics on large amounts of data

● Understand, model and build to bring actionable business intelligence out of data that is available in different formats

● Work with data engineers to design, build, test and monitor data pipelines for ongoing business operations







Basic Qualifications:

● Experience: 4+ years.

● Hands-on development experience playing the role of Data Analyst and/or ML Engineer.

● Experience in working with excel for data analytics

● Experience with statistical modelling of large data sets

● Experience with ML models and ML algorithms

● Coding experience in Python







Nice to have Qualifications:

● Experience with wide variety of tools used in ML

● Experience with Deep learning







Benefits:

● Competitive salary.

● Hybrid work model.

● Learning and gaining experience rapidly.

● Reimbursement for basic working set up at home.

● Insurance (including a top up insurance for COVID

Job Title: Adobe Experience Manager (AEM) Frontend DeveloperJob Description:We are seeking a skilled Adobe Experience Manager (AEM) Frontend Developer to join our digital experience team. The ideal candidate will have hands-on experience in building and maintaining responsive, dynamic web applications using AEM along with modern JavaScript frameworks like React or Angular.

Key Responsibilities: - Develop and maintain frontend components using AEM Sites

- Integrate AEM with React/Angular for enhanced user interfaces

- Work with AEM templates, components, dialogs, and client libraries

- Collaborate with backend AEM developers and designers to implement dynamic and responsive web features

- Ensure code quality through unit testing and best practices

- Participate in code reviews, debugging, and performance tuning

- Support AEM content authors with technical implementation and troubleshooting

Required Skills:- 3+ years of frontend development experience with React.js or Angular

- 2+ years of experience working with Adobe Experience Manager (AEM)

- Strong knowledge of HTML5, CSS3, JavaScript, and TypeScript

- Experience with AEM client libraries, Sightly (HTL), Sling models, and component development

- Familiarity with RESTful APIs and JSON

- Understanding of responsive design, cross-browser compatibility, and accessibility standards

- Familiarity with Git, CI/CD pipelines, and Agile methodologies

Preferred Skills:- Experience integrating third-party APIs and headless CMS

- Knowledge of Adobe Target, Analytics, or other Adobe Experience Cloud products

- Exposure to backend technologies like Java or Python

What We Offer:- Competitive salary and benefits package

- Opportunity to work with a passionate and innovative team

- Hands-on experience in digital experience projects

- Professional development and growth opportunities

- Flexible working hours and generous parental leave

- Health insurance, disability insurance, and other benefits

Company Culture:- Open door policy and open office floor plan

- Employee referral bonus and appraisal process twice a year

- Inclusivity and diversity initiatives

- Company-sponsored outings and events

Locations: Hyderabad, Indore,Ahmedabad.

If you're a motivated and talented AEM Frontend Developer looking for a new challenge, we'd love to hear from you!

Job Description – Senior .NET Developer (Angular/React)

Job Title: Senior .NET Developer (Angular/React)

Location: Hyderabad (Hybrid)

Job Summary: We are seeking a Senior .NET Developer with strong frontend expertise in Angular or React to join our dynamic team. The ideal candidate will have deep experience in .NET Core, C#, Web API, relational/non-relational databases, and cloud platforms (Azure/AWS) while also being skilled in modern frontend development. This role requires designing and developing scalable, high performance, and secure applications with a strong focus on frontend and backend integration.

Key Responsibilities:

 Develop, test, and maintain .NET Core applications and Web APIs.

 Build dynamic and responsive UI components using Angular or React.

 Ensure seamless frontend-backend integration with RESTful APIs.

 Design and implement scalable, secure, and high-performance applications.

 Work with relational (SQL Server, PostgreSQL, MySQL) and non-relational (MongoDB, DynamoDB) databases for efficient data management.

 Apply OOP principles, SOLID design, and software development best practices.

 Utilize Azure/AWS cloud services for deployment and management.  Ensure code quality through unit testing, debugging, and performance optimization.

 Implement and manage Git for version control.

 Collaborate with cross-functional teams to define, design, and deliver new features.

 Troubleshoot and resolve technical issues to maintain application stability.

Required Qualifications & Skills:

 4-8 years of hands-on experience in .NET development.

 Strong proficiency in .NET Core, C#, Web API.

 Must have experience with frontend technologies—Angular or React.  Solid understanding of RESTful services, microservices architecture, and SOA.

 Experience with relational and non-relational databases (SQL Server, PostgreSQL, MySQL, MongoDB, DynamoDB).

 Hands-on experience with cloud platforms (Azure/AWS) and DevOps practices.

 Strong debugging, problem-solving, and troubleshooting skills.

 Familiarity with CI/CD pipelines, Docker/Kubernetes is a plus.

 Bachelor's degree in computer science, Software Engineering, or a related field.

• Define software requirements for embedded software applications
• writing software requirements (SWE.1) requirements using DOORS.  Includes requirements analysis from systems requirements or customer requirement documents.
• Participate in software development processes such as requirements capture, analysis, linking software requirements to system requirements and architecture, customer specifications.
• Software requirements development, flow-down and management, traceability using DOORS or equivalent requirements capture tool.
• Work within ASPICE process objectives, achievement of ASPICE levels and supporting audits

As an experienced UI/UX professional, what really excites you is designing to solve user needs - thoroughly understanding the problem and user pains and translating that into simple and elegant solutions.

In this role you will:

• Ensure User Empathy team-wide designing and evolving products and solutions
• Define and use a representative modern style for all product UI/UX.
• Create compelling solutions that move the company forward by delivering high user satisfaction
• Define goals aligned with product requirements, business needs, and customer Research and can set direction for design team based on these goals
• Create user flow diagrams outlining optimized “happy path”, secondary use cases and edge cases
• Create Detailed wireframes for user flows (from lo-fi to hi-fi as you progress through the process) and go through rounds of A/B testing
• Design mid to high-fidelity prototypes for testing
• Collaborate with the product managers and the developers in Agile development teams What You'll Need
• Curiosity and an inclination to solve complex user and design problems
• Experience on advanced technology applications
• Nice to have experience on MS Teams application design
• Experience working from conception to validation of major product features, leveraging a variety of UX methods to inform your approach Qualifications
• 3+ years of experience in product design or a combination of education and experience in this field
• 3+ years working directly with design systems in both web and mobile system design
• 2+ years of Advanced knowledge on Figma/Adobe XD/Sketch/Azure RP/Illustrator/Photoshop
• Experience with modern UI standards (accessibility, responsive design, animation, performance)
• Excellent communication, collaboration and problem-solving skills
• Familiarity with accessibility standards and inclusive design practices.
• Experience working with GSuite/Jira/Confluence
• A portfolio of strong interaction design, design systems, and product design work

Location: Chennai

Summary of the Position:

Job Purpose:    

Genesys is the global omnichannel customer experience and contact center solution leader. With over 4,500 successful customers, our customer experience platform and solutions help companies engage effortlessly with their customers, across all touchpoints, channels and interactions to deliver differentiated customer journeys, while maximizing revenue and loyalty. 

Genesys is embracing AI and Machine Learning in delivering AI-powered products like Predictive Routing, Chat bots, and Customer Journey management. The PS Data Scientist share a passion for AI & data working with global project teams and customers to extend data science services across Genesys solutions both on premise and in the cloud.

Join us and be a part of this journey as we write Customer Success stories with these products.

Location: (Chennai/Hyderabad/Bangalore)

WHAT YOU DO:

• Interface with business customers, gathering and understanding requirements

• Interface with customer and Genesys data science teams in discovery, extraction, loading, data transformation, and analysis of results

• Define and utilize data intuition process to cleanse and verify the integrity of customer & Genesys data to be used for analysis

• Implement, own, and improve data pipelines using best practices in data modeling, ETL/ELT processes

• Build, improve, and provide ongoing optimization of high quality models

• Work with PS & Engineering to deliver specific customer requirements and report back customer feedback, issues and feature requests. Continuous improvement in reporting, analysis, overall process.

• Visualize, present and demonstrate findings as required. Perform knowledge transfer to customer and internal teams.

• Communicate within the global community respecting cultural, language and time zone variations

• Demonstrate flexibility to adjust working hours to match customer and team interactions

ABOUT YOU:

• Bachelor’s / Master’s degree in quantitative field (e.g. Computer Science, Statistics, Engineering)

• 2-4 years of relevant experience in Data Science or Data Engineering

• 2+ years of hands-on experience performing statistical data analysis across large datasets writing highly optimized SQL queries and utilizing Python (NumPy, Pandas) or similar software (Primary)
• Expertise with major statistical & analytical software like (Python or R or SAS) - Primary
• Experience in Snowflake, Tableau, Elasticsearch, Kibana and real time analytics solution development will be major plus (Secondary)

• Should have the application development background of using any contact center product suites such as Genesys, Avaya, Cisco etc.

• Expertise with data modelling, data warehousing and ETL/ELT development

• Expertise with database solutions such as SQL, MongoDB, Redshift, Hadoop, Hive

• Proficiency with REST API, JSON, (AWS/AZURE/GCP) - Primary

• Experience in working and delivering projects independently. Ability to multi-task and context switch between projects and tasks

• Curiosity, passion, and drive for data queries, analysis, quality, models

• Excellent communication, initiative, and coordination skills with great attention to detail. Ability to explain and discuss complex topics with both experts and business leaders

How You Do It:

How You Think: Understands the business and takes a non-traditional approach to solving common problems. Willing to draw outside the lines and find new ways to make an impact on old problems.

How You Interact: Can easily build collaborative relationships that energize individuals, teams, and the company into action. You are a global thinker and can work across locations and time zones. You are an excellent communicator and listener, and can easily persuade to drive a vision and purpose.

How You Own It: You are a hands-on executor who can drive change and clearly communicate across all stakeholders.

How You Show Up: 

Embodies Genesys core cultural values and pushes to create an authentic employee experience. You are the type of person who can succeed through ambiguity, bringing clarity where there is no roadmap, who can re-set when a change in direction is needed without getting derailed or frustrated. You are authentic and in still the trust in others.

About Us

Genesys ® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry’s #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via www.genesys.com , Twitter , Facebook , YouTube , LinkedIn , and the Genesys blog.

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

Daily monitoring of Quantum's processes to ensure file transmissions to and from the system

• Ensure that any Quantum production issues with an emphasis on the modules ( Cash Management, Bank Reconciliation, Foreign Exchange, I/C loans, Money Market, Investments, etc.) are resolved on time
• Actively working with Quantum and internal IT teams to resolve issues with bank files and data transmissions between Quantum and other systems including retrieval of market rates