11+ Managed services Jobs in Hyderabad | Managed services Job openings in Hyderabad

• Needs to have clear, concise communication skills, both written and verbally, must speak slowly and clearly

• Needs to be able to answer incoming calls from customers and create tickets, assist with requests, be able to call third party vendors to open tickets and manage from creation to completion

• Needs to be able to follow multiple different processes depending on the circumstances

• Avaya Communication Manager including G650 – Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• Avaya Media Gateways: G430, G450, G700, G350 – Triage alarms, troubleshooting breakfix issues

• System Manager/Session Manager (SIP) – Triage alarms, Troubleshooting breakfix issues including SIP and simple/complex MAC • AES – Triage alarms, Troubleshooting breakfix issues

• Avaya ACSS certification

• Avaya SBC – Triage alarms, Troubleshooting breakfix issues

• CMS - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC • Avaya One X Agent/Communicator- Troubleshooting breakfix issues

• AVST - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• IX messaging - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• AAM - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• Intuity Audix - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC MM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• CMM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• Utility Servers- Triage alarms, troubleshooting breakfix issues and simple/complex MAC

• Avaya Aura Media Server- Triage alarms, troubleshooting breakfix issues

# Senior HR Manager & Office Manager

**Location:** Hyderabad (On-site)

**Other Office Location:** Mumbai

**Employment Type:** Full-Time

**Reporting To:** Global HR Director (U.S. Headquarters)

## About the Role

We are looking for an experienced and proactive **Senior HR Manager & Office Manager** to lead Human Resources and Office Administration for our India operations. This role is based in Hyderabad with oversight of the Mumbai office and requires close collaboration with the Global HR team based in the U.S.

The ideal candidate will have strong experience in HR Operations, Talent Acquisition, Payroll, Employee Relations, Labour Law Compliance, Performance Management, and Office Administration.

## Key Responsibilities

### Talent Acquisition

* Manage end-to-end recruitment across India.

* Partner with hiring managers to understand hiring requirements.

* Source candidates through job portals, recruitment agencies, referrals, and campus hiring.

* Handle interview coordination, offer management, onboarding, and joining formalities.

### HR Operations

* Manage the complete employee lifecycle from onboarding to exit.

* Maintain employee records, HR documentation, and HRMS.

* Ensure smooth HR operations and process compliance.

### Payroll & Benefits

* Coordinate monthly payroll with payroll vendors and finance.

* Manage attendance, leave records, reimbursements, incentives, and tax declarations.

* Administer employee benefits including health insurance, gratuity, leave encashment, and statutory benefits.

### Performance Management

* Drive annual and mid-year performance appraisal cycles.

* Support goal setting, KPI/KRA management, performance reviews, and performance improvement plans.

* Coordinate compensation revision and appraisal processes.

### Employee Engagement & Relations

* Plan and execute employee engagement initiatives.

* Conduct employee feedback sessions and stay interviews.

* Handle employee grievances, disciplinary matters, investigations, and exit interviews.

* Ensure effective implementation of POSH guidelines.

### Compliance & Statutory

* Ensure compliance with all applicable Indian labour laws.

* Manage PF, ESIC, Professional Tax, Labour Welfare Fund, Gratuity, Bonus, and Shops & Establishments compliance.

* Maintain statutory records and coordinate audits.

### HR Policies & Documentation

* Draft employment contracts, HR policies, warning letters, NDAs, and other HR documentation.

* Update employee handbook and HR SOPs.

* Implement global HR policies in compliance with Indian regulations.

### Learning & Development

* Identify training needs and coordinate technical, behavioural, leadership, and compliance training programs.

### HR Reporting

* Maintain HR dashboards and MIS reports.

* Prepare monthly and quarterly HR reports for global leadership.

* Maintain HRIS data and ensure reporting accuracy.

### Office Administration

* Oversee daily office administration for Hyderabad and coordinate with the Mumbai office.

* Manage facilities, housekeeping, pantry, office assets, security, and vendor relationships.

* Coordinate procurement, office maintenance, travel arrangements, meetings, and company events.

## Required Experience

* 10-20 years of experience in Human Resources.

* Minimum 4 years in a Senior HR Manager or HR Business Partner role.

* Experience working with global stakeholders or multinational organizations is preferred.

* Prior experience managing both HR and office administration functions.

* Strong knowledge of Indian labour laws and statutory compliance.

* Experience in payroll processing and HR operations.

## Education

* Bachelor's Degree in Human Resources, Business Administration, or a related field.

* MBA/PGDM in Human Resources is preferred.

## Technical Skills

Experience with one or more of the following:

* Keka

* GreytHR

* Zoho People

* Darwinbox

* SAP SuccessFactors

* Workday

* Microsoft Office

* Google Workspace

* Zoom

* Slack

## Mandatory Skills

* HR Operations

* Talent Acquisition

* Recruitment

* Payroll

* Employee Relations

* Employee Engagement

* Performance Management

* Labour Law Compliance

* Statutory Compliance

* PF

* ESIC

* Gratuity

* Professional Tax

* POSH

* HRMS

* HR Policies

* HR Documentation

* Office Administration

* Vendor Management

* Facility Management

* HR Analytics

* Stakeholder Management

## Preferred Languages

* English (Mandatory)

* Hindi (Mandatory)

* Telugu (Preferred)

• Experience in Spring Boot, Jenkins, Git, Hibernate, Kubernetes, and Docker

• Experience in the development of scalable and extensible systems using Java

• Proficiency in Database technology such as MySQL, Oracle and MongoDB

• Routines Sync & Async

• Solid and fluent understanding of algorithm and data structures

• Excellent software design, problem-solving and debugging skills

• Demonstrated high ownership in previous projects

• Excellent Communication Skills

• Good understanding of Elastic Search, Redis

• Experience working in the cloud environment, preferably AWS*.

• Write unit tests and run automated tests through CI/CD

• Ability to learn new and existing technologies

• Experience in building cloud SaaS or PaaS solutions/products

Exp - 6-8.5 Yrs

Level - Assistant Manager

Skill - AI ML/Gen AI Engineer

Location - Hyderabad/ Bangalore / Gurgaon

Key Skills - GitHub Copilot and Gemini; AI/ML and Generative AI (GenAI); LLMs and GenAI agents/assistants (e.g., LangChain); cloud integration; and Python/R workflows

Key Qualifications:

§ A bachelor’s degree in computer science, software engineering, or a related discipline. An advanced degree (e.g., MS) is preferred but not required. Experience is the most relevant factor.

§ Strong software engineering foundation with deep understanding of OOPs, data-structure, algorithms, code instrumentations, beautiful coding practices etc.

§ 5+ years of experience with AI/ML, with last 2 years focused on GenAI as well as technologies like OpenAI, Claude, Gemini, LangChain, Agents, Vector databases, and approaches like Prompt Engineering, fine-tuning, etc.

§ Proven experience in: Python, R, TensorFlow, PyTorch, Keras, Julia, ML libraries, NLP, etc.

§ Proven experience with big data technologies, Angular, React, NodeJS, Python, C#, .NET Core, Java, Golang, SQL/NoSQL.

§ Proven experience with cloud-native engineering, using FaaS/PaaS/micro-services on cloud hyper-scalers like Azure, AWS, and GCP.

§ Strong understanding of methodologies & tools like, XP, Lean, SAFe, DevSecOps, SRE, ADO, GitHub, SonarQube, etc.

§ Excellent interpersonal and organizational skills, with the ability to handle diverse situations, complex projects, and changing priorities, behaving with passion, empathy, and care.

·                    Design, develop, and implement AI/ML models and algorithms.

·                    Focus on building Proof of Concept (POC) applications to demonstrate the feasibility and value of AI solutions.

·                    Write clean, efficient, and well-documented code.

·                    Collaborate with data engineers to ensure data quality and availability for model training and evaluation.

·                    Work closely with senior team members to understand project requirements and contribute to technical solutions.

·                    Troubleshoot and debug AI/ML models and applications.

·                    Stay up-to-date with the latest advancements in AI/ML.

·                    Utilize machine learning frameworks (e.g., TensorFlow, PyTorch, Scikit-learn) to develop and deploy models.

·                    Develop and deploy AI solutions on Google Cloud Platform (GCP).

·                    Implement data preprocessing and feature engineering techniques using libraries like Pandas and NumPy.

·                    Utilize Vertex AI for model training, deployment, and management.

·                    Integrate and leverage Google Gemini for specific AI functionalities.

Qualifications:

·                    Bachelor’s degree in computer science, Artificial Intelligence, or a related field.

·                    3+ years of experience in developing and implementing AI/ML models.

·                    Strong programming skills in Python.

·                    Experience with machine learning frameworks such as TensorFlow, PyTorch, or Scikit-learn.

·                    Good understanding of machine learning concepts and techniques.

·                    Ability to work independently and as part of a team.

·                    Strong problem-solving skills.

·                    Good communication skills.

·                    Experience with Google Cloud Platform (GCP) is preferred.

·                    Familiarity with Vertex AI is a plus.

We’re Hiring: Data Entry Operator / Data Entry Clerk

🏢 Location: Hyderabad

5 days working, Work from Office

💻 Role: Data accuracy, updates & record maintenance

✨ Responsibilities:

• 🧾 Enter & update data in systems with precision
• 🔍 Verify, correct & ensure data consistency
• 📂 Review source docs before entry
• 📊 Maintain and organize records & reports
• ⚠️ Identify and report data issues

🎯 Requirements:

• 🎓 Graduate
• 💼 Experience in data entry / admin work
• ⌨️ Fast & accurate typing
• 💻 Proficient in MS Excel & Word
• 🕒 Strong time management & detail-oriented
• 🚀 Able to work independently

📧 Apply Now

Required Qualifications, Capabilities, And Skills: 

• 7+years of experience as Lead Full-stack engineer with hands-on in Python to build complex web applications backed by RDBMS, Snowflake or NoSQL database. 
• Good understanding / implementation experience in unit test automation using Junit, JMock or TestNG 
• Experience with frameworks like ReactJS, Python Flask and designing Microservices / event-driven architecture. 
• Experience with cloud (AWS or Azure) and running the development of cloud-based applications and development of APIs, web services. 
• Experience with Git, Azure Devops and Git flow for code lifecycle management 
• Solid experience in Designing, Development and Maintenance of Scalable, Distributed applications. 
• Understanding of software engineering concepts and formal applied experience of OO and functional programming paradigms 
• Hands-on practical experience in system design, application development, testing, and operational stability 
• Hands-on experience with CI/CD deployment pipelines. 
• Experience working and managing Agile / Scrum development cycles. 
• Ability to communicated ideas / architecture and get consensus from the relevant collaborators. 
• Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages. 
•  
•  
• Must Have Skills : The candidate should be experience in Python with React JS 

Looking for Java Developers with hands on experience in 

Core Java – Java 8, Multithreading

Spring

Spring Boot

Microservices

Web Services(REST/SOAP)

Nice to have MQ or Kafka experience