11+ Business service management Jobs in India

Micro Focus BSM - Business Service Management-L3,BSM Consulting-L3, (Mandatory) .
As a Lead Administrator, you should be able to act as a Single point of contact for the technical tower in front of the customer management.
Ensure proper communication and quick resolution as a crisis manager.
Responsible for Vendor Management and people management.

Drives day to day operations and work plan allocation/management. 
Conduct periodic reviews with teams.
Weekly and monthly status reports to higher management.
Participate in business meetings with various stake holders. 
Take corrective actions based on the customer satisfaction surveys.
Drive service improvement programs. 
Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents.
Effort estimation/reviews on need basis for new projects. Minimum work experience: 5 - 8 YEARS

Role & Responsibilities

Lead the design, development, and deployment of complex, scalable, reliable, and highly available features for world-class SaaS products and services.

Guide the engineering team in adopting best practices for software development, code quality, and architecture.

Make strategic architectural and technical decisions, ensuring the scalability, security, and performance of software applications.

Proactively identify, prioritize, and address technical debt to improve system performance, maintainability, and long-term scalability, ensuring a solid foundation for future development.

Collaborate with cross-functional teams (product managers, designers, and stakeholders) to define project scope, requirements, and timelines.

Mentor and coach team members, providing technical guidance and fostering professional development.

Oversee code reviews, ensuring adherence to best practices and maintaining high code quality standards.

Drive continuous improvement in development processes, tools, and technologies to increase team productivity and product quality.

Stay updated with the latest industry trends and emerging technologies to drive innovation and keep the team at the cutting edge.

Ensure project timelines and goals are met, managing risks and resolving any technical challenges that arise during development.

Foster a collaborative and inclusive team culture, promoting open communication and problem-solving.

Imbibe and maintain a strong customer delight attitude while designing and building products.

Job Title : Creative Presentation Designer

Experience : 3 to 6 Years

Location : Gurgaon, India

Shift Timing : 3:00 PM – 12:00 AM IST (Transport Provided)

Work Setup : Hybrid – 3 Days from Office, 2 Days from Home

Work Days : 5 Days Working | Full-Time

Job Overview :

We're looking for a Creative Presentation Designer with a strong eye for design, storytelling, and brand consistency.

The ideal candidate should bring experience working on corporate presentations, brochures, emailers, and other marketing/design assets. This role requires proficiency in PowerPoint and Adobe Creative Suite, with excellent communication skills and attention to detail.

Mandatory Skills :

PowerPoint, Adobe InDesign, Illustrator, Photoshop, XD, Presentation Design, Brochures, Emailers, Branding, UI/UX

Key Responsibilities :

• Design engaging and brand-compliant presentations, brochures, and emailers.
• Create infographics, data visualizations, and other digital/print assets.
• Collaborate with global teams to understand briefs and deliver high-quality visuals.
• Support UI/UX needs including wireframes, mockups, and layouts.
• Manage multiple design tasks while meeting tight deadlines.
• Ensure all designs align with corporate brand standards and messaging.

Required Skills :

• Advanced proficiency in PowerPoint and Adobe Creative Suite (InDesign, Illustrator, Photoshop, XD).
• Experience designing presentations, brochures, emailers, and marketing material.
• Good understanding of graphic design principles, UI/UX basics, and visual storytelling.
• Familiarity with Keynote, Google Slides, SharePoint, MS Teams.
• Excellent communication skills – No average profiles please.
• Strong time management and stakeholder handling.

Additional Notes :

Please ensure well-aligned resumes are submitted along with portfolio links.

We are seeking a talented Python Developer to join our team and help us develop algorithmic trading strategies. The ideal candidate should have a strong background in Python programming, excellent logical reasoning skills, and a passion for finance.

React Native Developer Responsibilities

• Architect, develop, and maintain high-quality React Native applications using clean code.
• Use additional JavaScript libraries, such as Redux, to make asynchronous API calls and enhance website loading speed.
• Implement pixel-perfect user interfaces that match designs.
• Diagnose and repair bugs and performance bottlenecks for native-like performance.
• Reach out to the open source community to encourage and assist in implementing mission-critical software fixes—React Native moves quickly and frequently breaks things.
• Participate in sprint retrospectives and daily standups as well as two-week sprints.
• Utilize new, contemporary, smooth animations and transitions to provide a great user experience.
• Plan the data and presentation layers of the application's front end.
• Be a part of a React Native developer community that shares knowledge and assists one another when problems arise.

React Native Developer Requirements

• Bachelor's/Degree Master's in Computer Science/Information Technology plus 3+ years of industry experience.
• Extensive knowledge of React tools such as Webpack, Enzyme, React.js, Flux, and Redux.
• Strong command of the JavaScript, TypeScript, or ClojureScript languages and their nuances, including ES6+ syntax.
• REST API knowledge, the document request model, and offline storage.
• Ability to identify with FullStack clients' goals and commit to delivering on the promises you and your team make to them.
• You work well in groups and enjoy working in the office with your coworkers.
• A positive outlook and a go-getter attitude

Responsibilities

·       Integration of user-facing elements developed by front-end developers

·       Build efficient, testable, and reusable PHP modules

·       Solve complex performance problems and architectural challenges

·       Integration of data storage solutions {may include databases, key-value stores, blob stores, etc.}

Requirements:

·       Bachelor's degree in Computer Science/ B.E/B.Tech/M.C.A or related field

·       Strong knowledge of PHP web frameworks {such as Laravel, Codeigniter, etc depending on your technology stack}

·       Understanding the fully synchronous behavior of PHP, MVC design patterns and object-oriented PHP programming

·       Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3

·       Understanding accessibility and security compliance (Depending on the specific project)

·       Understanding fundamental design principles behind a scalable application

·       User authentication and authorization between multiple systems, servers, and environments

·       Creating database schemas that represent and support business processes

·       Familiarity with SQL/NoSQL databases and their declarative query languages

·       Proficient understanding of code versioning tools, such as Git

1.       Core Responsibilities

·      Building feasible solutions/applications for our clients – this includes developing bots using Automation Anywhere new cloud-based platform A360, assisting in the design and development of Automation TaskBots to automate Business Processing involving various technologies including Web & Windows applications, Database, Image Recognition (OCR), PDF Integration, API, and Web Services

2.       Experience Requirements

·      5 plus years of Software Development experience in any RPA tool. Preferably Automation Anywhere

·      Providing guiding and training for customers around the application best practices

·      Assist with guidance for the application environment and helping to troubleshoot if necessary

·      Understand the technological pain areas of prospective customers and helping create a Proof of Concept that aligns to their needs and budget

·      Knowledge Requirements

·      Experience with Automation Anywhere, or related robotic process automation software

·      Programming or development experience (Java, .Net, C#, Visual Basic, VB.net, R, etc.)

·      Scripting knowledge or experience (Python, Perl, VB Script, Shell script, PowerShell, etc.)

·      Experience creating macros

·      Ability to understand and create business process workflow diagrams or procedural documentation

·      Understanding of SDLC, Waterfall, and Agile Development Methodologies

·      Exposure to performance measurement and continuous improvement methodologies

·      Strong problem solving and troubleshooting skills

• Plan & execute user acquisition campaigns through affiliate marketing channels-mailer, partnerships
• Plan and manage retargeting campaigns through SMS/WhatsApp
• Managing budgets and campaigns to drive strong return on investment and efficient CAC
• Negotiate deals and manage relationships with our partners to deliver the targets
• Work efficiently with our Creative and Content teams to build content strategies
• Align with Product team and sales team for funnel improvement and tech related issues.  
• Manage campaign reports with good presentation skill
• Potential user research, identification and testing new ideas/channels.

Key Skills: Good at writing post descriptions, Responsible for providing Reel Description, Innovative in writing the video descriptions, Good at writing website content, Perfect in providing the add copy, researching about the topic and writing the article 

About Company:  Workhours is India's 1st Ed-Tech Company Focusing on Self-Employment. We want to change the way people think about their careers from how to get a job to how to become self-employed. Example of how digital payments changed the behaviour of a person paying from cash to paying using digital apps. 

Job Description:  Our team is looking for CONTENT WRITERS who are incredibly proficient at writing post descriptions, responsible for providing reel descriptions, creative in writing video descriptions, good at writing website content, and master at creating ad copy plus researching and writing the articles.

Roles and Responsibilities:

•  should be good at writing post descriptions.
• Responsible for providing Reel Descriptions.
• Innovative in writing the video descriptions
• Good at writing website content.
• Perfect in providing the Ad copy. 

mandatory Skills:

•  Excellent communication skills
• Work Report Submissions
•  Team Player
•  Able to Handle Multitasking 
•  Should be Good at Training (Very Very Important) 
•  Good at Planning Strategies.

What we're looking for

• A self starter interested in solving customer problems by means of design with a demonstrated ability in research, prototyping & design.

If you are interested in introducing novel ways for companies to solve customer issues & for teams to collaborate, this may be the right role for you.

Responsibilities

• Help guide our overall strategy through design, prototyping, and market research.
• Report directly to our Head of product.
• Provide regular feedback and support.
• Partner closely with marketing to communicate brand value.
• Balance speed and quality, with a focus on tangible results.
• Present your roadmap at company-wide checkins.

Qualifications 

• 2+ years experience as a problem solver
• Natural Observationalist with high attention to detail
• Excellent communication skills
• Deep understanding of technology
• Proven record of shipping features on time and on budget
• Flexible and focussed on solutions
• Organized and self-sufficient

Skills

• UI Design
• UX design
• Figma
• User research