11+ Business service management Jobs in India

Micro Focus BSM - Business Service Management-L3,BSM Consulting-L3, (Mandatory) .
As a Lead Administrator, you should be able to act as a Single point of contact for the technical tower in front of the customer management.
Ensure proper communication and quick resolution as a crisis manager.
Responsible for Vendor Management and people management.

Drives day to day operations and work plan allocation/management. 
Conduct periodic reviews with teams.
Weekly and monthly status reports to higher management.
Participate in business meetings with various stake holders. 
Take corrective actions based on the customer satisfaction surveys.
Drive service improvement programs. 
Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents.
Effort estimation/reviews on need basis for new projects. Minimum work experience: 5 - 8 YEARS

ROLE SUMMARY:

The Business Analyst is responsible for working with stakeholders to identify and analyze business needs and to develop and support in implementing solutions that support the organization's goals. The role involves gathering and analyzing data, identifying trends and patterns, and creating detailed business requirements for new or improved systems, processes, and products.

QUALIFICATIONS:

• Excellent academic record – B.E./B.Tech IT, CSE/ MCA along with MBA (preferred).
• 3-6 years of experience

ROLES AND RESPONSIBILITIES:

• Responsible for working with stakeholders to identify and analyze business needs and to develop and support in implementing solutions.
• Ability to use data processing tools for data transformation. Gathering and Analyzing data, identifying trends and patterns
• Develop detailed business requirements for new or improved systems, processes, and products while you collaborate with development teams to ensure that solutions meet business requirements.
• Monitor and report on the progress of projects along with managing testing and deployment. Also provide training and support to end users.
• Solid technical background with understanding and/or hands-on experience in software development and web technologies and staying up to date with industry trends and best practices.
• Aim to align your knowledge against BABoK and certification aspirations (ECBA, CCBA or CBAP)

COMPETENCIES:

• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management skills.
• Experience with data analysis tools and methodologies.
• Good Understanding of project management skills.
• Experience with Agile development methodologies is a plus.

LOCATION:

All roles at Byteridge are Work from Home except in cases where Clients may ask you to work at their location or in cases where performance issues are identified. If you are asked by the Client to work in a location other than our base locations (Hyderabad, Chennai, Bangalore & Delhi) you may claim an extra reimbursement as per policy

Responsibilities and duties

• Create content marketing campaigns to drive leads and subscribers Use SEO best practices to generate traffic to our site
• Regularly produce various content types, including email, social media posts, blogs, and white papers
• Actively manage and promote our blog, and pitch articles to relevant third-party platforms
• Edit content produced by other members of the team
• Analyze content marketing metrics and makes changes as needed
• Collaborate with other departments to create innovative content ideas

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.

REQUIREMENTS:

·      Relevant expertise in React Native, React Native CLI, JavaScript and TypeScript, HTML5, CSS, Database (SQLite, Realm) and Unit Testing.

·      Good experience in React Native UI Controls (Scroll Views, List Views), State Management (Redux, Saga), Jest/Mocha Security and Performance best practices.

·      Knowledge of high-quality professional software engineering practices for agile software development cycle, including coding standards, code reviews, source control management, build processes, testing, and deployment.

·      Fundamental knowledge of design patterns.

·      Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.

·      Passionate about building great solutions.

·      Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery

·      Being able to understand and relate technology integration. scenarios and be able to apply these learnings in complex troubleshooting scenarios.

RESPONSIBILITIES:

·      Writing and reviewing great quality code.

·      Understanding functional requirements thoroughly and analysing the client’s needs in the context of the project.

·      Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns and frameworks to realize it.

·      Determining and implementing design methodologies and tool sets

·      Enabling application development by coordinating requirements, schedules, and activities.

·      Being able to lead/support UAT and production roll outs

·      Creating, understanding and validating WBS and estimated effort for given module/task, and being able to justify it.

·      Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement.

·      Giving constructive feedback to the team members and setting clear expectations.

·      Helping the team in troubleshooting and resolving of complex bugs

·      Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.

·      Carrying out POCs to make sure that suggested design/technologies meet the requirements.

Task:

• Develop, record, and maintain cutting-edge web-based PHP applications.
• Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team
• Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications.
• Prepare and maintain all applications utilizing standard development tools.
• Utilize backend data services and contribute to increase existing data services API.
• Lead the entire web application development life cycle right from concept stage to delivery and post launch support.
• Refactor, optimize, and improve the existing codebase for maintenance and scale.
• Use test driven development and acceptance tests to ensure feature quality
• Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues.
• Document the development process, architecture, and standard components.
• Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as a liaison between development staff and project manager.
• Keep abreast of new trends and best practices in web development.

We wish:

• Previous working experience as a PHP Developer for 4 year(s)
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Familiarity with limitations of PHP as a platform and its workarounds
• Proficient in PHP, HTML5, JavaScript, JQuery Expert
• Experience with PHP MVC frameworks (Symfony, Laravel, Yii, CodeIgniter, Zend, etc.)
• Excellent relational database skills with MySQL
• Experience with building restful JSON web services
• Knowledge of API’s, such as Twitter, Facebook, Google maps, Instagram, etc.
• Understanding of responsive design frameworks such as bootstrap

Desirable:

• Should have problem-solving skills
• Good experience in oops concept
• Good experience  in MVC
• Good experience in jQuery & JavaScript
• Learn & work on new technologies/ frameworks.
• Knowledge of bootstrap

We Offer:

• Freedom to realize your ideas & individual career & development opportunities.
• A motivating work environment, flat hierarchical structure, numerous company events that cannot be forgotten, and fun at the workplace with flexibilities.
• Professional challenges and career development opportunities.

Responsibilities-

• Deliver technical strategies and solutions, application development, and end-users services
• Lead projects to implement new or enhance existing functionalities including articulating requirements and translating them into effective technical solutions
• Build and maintain strong relationships and partnerships with team members across globe and customer stakeholders
• Work collaboratively as a team player to develop mutually acceptable solutions, and act as a mentor to the team
• Solve problems and provide support, taking responsibility to make decisions when appropriate
• Effectively communicate with team members and customers, Be able to articulate technology to a non-technical audience
• Build relationships with technical team members in all offices
• Track and manage dependencies across lines of business and platforms, Maintain technical risks register with mitigations
• Create or maintain architectural artifacts like architectural overview, architectural decisions, integrations diagram, non-functional requirements
• Collaborate with other technical team members and create a forum for sharing knowledge
• Come up with innovative ideas to improve quality in delivery
• Deploy, administer and support Microservices components in a RedHat OpenShift environment
• Should be hands-on and be ready to write complex code while mentoring junior developers to learn
• Thrive in a fast-paced and dynamic work environment and lead by example

• 15-20 years experience working on projects utilizing: Java, Web Development/REST (preferably with Spring), Linux, JUnit, Mocking, Maven, JavaScript, GIT
• Experience in the following areas are preferred – Microservices, Spring Boot, Spring Security with OAuth2, SOAP and SOAP UI, Jenkins configuration, AngularJS, RedHat PaaS (RHEL, Kubernetes, OpenShift, Camel, Fuse)
• Well versed in front end and back end development
• Good understanding of encryption technology
• Knowledge of infrastructure especially cloud infrastructure is desirable
• Should be conversant with DevOps methodologies
• At least 3 years of experience as a technical lead – coaching, presenting architectural/design elements to customers and team members
• Should possess strong problem solving and analytical skills
• Should have experience reviewing code for team members and etching out a concrete code quality plan
• Should have at least two years of experience working on projects using Test Driven Development (TDD)
• Should have 2+ years of experience using JUnit on projects
• Consistent incorporation of best practices and standards while coding; in particular: secure coding practices
• Good Exposure to building secure and scalable applications
• At least 4+ years handling customers directly should have presented architecture artifacts and technical solutions to customers and influenced customers
• Excellent communication (verbal and written) and interpersonal skills – should be able to influence customer stakeholders and senior management
• Team player and ability to work proactively, provide mentorship and directions to the team and making technical decisions independently

• BE/MCA or equivalent area
• 15-20 years of software industry experience

Your primary role will be to drive and grow our in-house software expertise. Working with a small software team in India and the UK, you will be responsible in understanding the requirements from various internal teams and taking ownership of software development, including backend database development and any front-end applications that will be developed in the future. Implementing AGILE methodologies, you will be responsible for delivering iterative results through regular sprints.

The software team manages a range of systems for the company, ranging from our client-facing applications to content delivery portals. You will be involved in all the projects and will contribute to developing, maintaining, and improving our systems. You will also be expected to keep on top of the latest developments in the software world and constantly check if we can make use of the latest technologies to deliver an even better user experience to both our internal and external clients. This role will suit someone who has extremely good technical skills but who is also ambitious to play a more strategic role in a growing company and build a strong team. The role may also require occasional travel to our UK headquarters and other offices around the world.

Essentials:

• Solid development skills and track-record of successful project delivery
• PHP and frameworks
• Database design and development
• SQL
• Open-source SQL databases, e.g. MySQL, MariaDB, PostgreSQL
• HTML
• CSS, Sass and frameworks
• JavaScript: ES5, ES6, Ajax, libraries, and frameworks like VueJs, ReactJs.
• Front-end tooling
• Accessibility and progressive enhancement
• Git and/or other version control systems
• Project management
• Excellent communication, leadership, and motivation skills
• Willing to take on new technical projects.
• Attention to detail.

Desirable skills and experience:

• Agile development experience or certification
• .Net Framework
• Data visualisation and tools
• js
• NoSQL technologies such as MongoDB
• Continuous integration and deployment
• Big data and analytics
• Web security and development practices
• Data scraping and parsing.
• Aptitude for statistical analysis