11+ Business service management Jobs in India

Micro Focus BSM - Business Service Management-L3,BSM Consulting-L3, (Mandatory) .
As a Lead Administrator, you should be able to act as a Single point of contact for the technical tower in front of the customer management.
Ensure proper communication and quick resolution as a crisis manager.
Responsible for Vendor Management and people management.

Drives day to day operations and work plan allocation/management. 
Conduct periodic reviews with teams.
Weekly and monthly status reports to higher management.
Participate in business meetings with various stake holders. 
Take corrective actions based on the customer satisfaction surveys.
Drive service improvement programs. 
Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents.
Effort estimation/reviews on need basis for new projects. Minimum work experience: 5 - 8 YEARS

Job Description:      

• Extensive experience in Appian BPM application development
• Knowledge of Appian architecture and its objects best practices
• Participate in analysis, design, and new development of Appian based applications
• Team leadership and provide technical leadership to Scrum teams
• Must be able to multi-task, work in a fast-paced environment and ability to resolve problems faced by team
• Build applications: interfaces, process flows, expressions, data types, sites, integrations,
• Proficient with SQL queries and with accessing data present in DB tables and views
• Experience in Analysis, Designing process models, Records, Reports, SAIL, forms, gateways, smart services, integration services and web services
• Experience working with different Appian Object types, query rules, constant rules and expression rules

 Qualifications 

At least 6 years of experience in Implementing BPM solutions using Appian 19.x or higher

• Over 8 years in Implementing IT solutions using BPM or integration technologies
• Certification Mandatory- L1 and L2 a
• Experience in Scrum/Agile methodologies with Enterprise level application development projects
• Good understanding of database concepts and strong working knowledge any one of the major databases e g Oracle SQL Server MySQL

• Appian BPM application development on version 19.x or higher
• Experience of integrations using web services e g XML REST WSDL SOAP API JDBC JMS
• Good leadership skills and the ability to lead a team of software engineers technically
• Experience working in Agile Scrum teams
• Good Communication skills

Pattern Agentix (patternagentix.com) is seeking a computational bilogist to assume the role of Lead AI researcher to create advanced multi-agent AI systems leveraging cutting-edge AI research and Retrieval-Augmented Generation (RAG) techniques. The ideal candidate should have a strong academic and research background in AI, demonstrated through published research papers, open-source contributions (e.g., GitHub).

Exposure to bioinformatics or some background in bioinformatics is a compulsory requirement. The candiate will apply computational techniques, mathematical models, and computer science skills to analyze and interpret complex biological data.

Required Skills & Experience

Master’s or Ph.D. in AI, Machine Learning, Computer Science, or a related field with some exposure to bioinformatics. 

Strong AI research background, demonstrated through peer-reviewed publications in top-tier AI/ML conferences or journals (e.g., NeurIPS, ICML, AAAI, CVPR, ACL, etc.).

Proficiency in Python and experience with AI/ML frameworks (e.g., PyTorch, TensorFlow).

Experience with multi-agent AI systems and their architectural design.

Project Scope

The project involves developing a sophisticated multi-agent system that:

that automates hypothesis generation in biomedical research using large bimedical research data sets..

We are open on compensation models but compensation will be aligned to local norms. We would consider part time or full time.

Position: Business Development Executive

Shift Timing: 10 AM to 6 PM - Monday to Saturday (Remote)

Company: JNJ Technologies & Services LLP

Language: English & Hindi 

Salary: 3 LPA to 5 LPA

We are looking for a resilient, empathic Business Development Executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption.

Requirements:

• Bachelor's degree in business management, marketing, or related field.

• 1 - 4 years' relevant work experience in business development or similar field preferred.

• Excellent written and verbal communication skills.

• Ability to handle multiple projects simultaneously and work under pressure.

• Proficient in Microsoft Office and relevant software.

Responsibilities:

• Identifying profitable business opportunities

• Conducting extensive market research

• Creating actionable business strategies

• Nurturing relationships with clients

• Analyzing market trends.

About the company:

We are an IT & Consulting organization helping Enterprises with their Analytics and Planning needs. Their Rockstar team has built multiple products and solutions to cater to our clients across sectors such as Retail & E-commerce, Consumer Goods, Pharmaceuticals & Life Sciences, Real Estate, Hi-tech, Manufacturing, and Automotive.

We have a geographic presence in the United States (Dallas) & India (Delhi-NCR, Mumbai, Bangalore & Kolkata) and have 600+ people, a strong world-class team. We are growing at a rapid pace and plan to double our growth each year. This provides immense growth and learning opportunities to those who are choosing to work with Polestar. We are serving customers across 20+ countries. Our expertise and deep passion for what we do has brought us many accolades. 

We are looking for individuals with a leadership mindset in sales, who comes with strong consultative sales experience.

• Create a systematic, process-driven approach to partner outreach and relationship management.

• Keep a great ongoing relationship with Anaplan and offer new ways to grow the partnership.

• Can-do attitude individual who enjoys networking and establishing relationships.

• Manage high-value corporate partnerships and develop long-term strategies to secure multi-year strategic partnerships.

• Analyse and identify opportunities to secure new business by partnering with Anaplan.
• Drive the team towards sales targets, has visibility of all opportunities and risk, and ensures the team has a healthy pipeline and proposal tracking systems.
• Identify new markets to widen the market base for enhanced revenue and profit generation.
• Administer the entire sales process as per plan.
• Manage Anaplan engagements to design strategies to acquire more business deals through OEMs.
• Manage pricing and other sales proposal activities and provide support to the marketing department.
• Owns the business plan: financial target/proposal submission/revenue on hand/pipeline. Overall business planning and forecasting.
• Collaborate with Anaplan for conducting events for enhancing business growth.
• Negotiates with clients and uses the right levers in doing so. Clearly links the value of Polestar Solutions offerings with the price.

• Takes overall accountability for business planning and implementation.

• You have the resilience to bounce back after minor setbacks.
• You have the achievement orientation to achieve the target and do what it takes.
• You have the interpersonal skills to develop & sustain meaningful relationships.

• Excellent problem-solving skills, solution-oriented, and good analytical skills.
  ● Very good client-facing and communication/presentation skills.
  ● Excellent at consultative selling and building case studies.
  ● Ability to speak at external forums.
  ● Strong Collaboration and Networking skills.

mavQ is seeking a motivated Consultant to join our team. You will be an integral member of the Professional Services team dedicated to work on the recently acquired mavQ’s Electronic Research Administration products built on a REST based Java platform running in Tomcat. The work is about 70% implementation and new development and 30% maintenance.

Work Location: Hyderabad, India.

What You will be doing:

• Work closely with the Business Analysts and Project Managers to implement the products on new customer sites 
• Analyze client requirements and match with system functionality to develop SOWs.
• Develop tools and applications with producing clean, standardized, and scalable code
• Look into ways implementation tasks can be automated using appropriate tools and scripting
• Troubleshooting bugs and answering implementation questions from customers and the product teams. 
• Collaborate with other cross-functional teams
• Ensure change management processes are followed
• Ensure software is up-to-date on latest versions of Apache Tomcat, Apache Solr and Java

What you will bring:

• Overall 2-5 Years of experience.
• Web development using Java, JavaScript, XML, XSLT, CSS, REST API, Apache Solr, Apache XSL-FO, Apache Tomcat
• Database knowledge of SQL, T-SQL
• Some ETL experience - Knowledge of Pentaho Business Intelligence / Pentaho Data Integration preferred.
• Basic understanding of upgrading Java applications running on Tomcat to newer versions of Java and Tomcat. 
• Basic understanding of cloud computing & distributed systems.
• Basic understanding of command-line interfaces & shell
• Internally motivated, able to work proficiently both independently and in a team environment  
• Strong communication skills with both internal team members and external business stakeholders 
• Strong initiative to find ways to improve solutions, systems, and processes
• Experience with agile development methodologies including Kanban and Scrum
• Analytical mind with problem-solving aptitude

What we offer:

• Group Medical Insurance (Family Floater Plan - Self + Spouse + 2 Dependent Children)
• Sum Insured: INR 5,00,000/- 
• Maternity cover upto two children
• Inclusive of COVID-19 Coverage
• Cashless & Reimbursement facility
• Access to free online doctor consultation
• Personal Accident Policy (Disability Insurance) -
• Sum Insured: INR. 25,00,000/- Per Employee
• Accidental Death and Permanent Total Disability is covered up to 100% of Sum Insured
• Permanent Partial Disability is covered as per the scale of benefits decided by the Insurer
• Temporary Total Disability is covered
• An option of Paytm Food Wallet (up to Rs. 2500) as a tax saver  benefit
• Monthly Internet Reimbursement of upto Rs. 1,000 
• Professional Development opportunities through various mavQ sponsored certifications on multiple technology stacks including Google Cloud, Amazon & others

• Understand the entire business process flow from business and organize Sales & BD team to achieve the organizational goals
• Ownership of department wise strategy and P&L and delivery
• Establish strategy and best practices to ensure achievement of overall sales and BD objectives
• Take a lead role in building a strong sales management culture with internal as well as external stakeholders
• Develop ingenious methods or tools to improve conversion of lead to sale, create new channels of business, new business, and brand associations
• Recruit, train and develop teams to deliver pathbreaking results
• Distribution of annual and monthly targets among team members to ensure monthly targets are achieved
• Proactively manage and creatively review the performance and progress of team members monthly, quarterly
• Spend time with external and internal stakeholders to understand and identify critical business issues and align strategies to mitigate them into strengths
• Sharer solutions with leadership on anticipated challenges, and update developments on a periodic basis
• Presenting reports and plans to Board
• Working and thriving in ad hoc environments

• knowledge of PHP frameworks {Laravel, CakePHP, etc.}
• Understanding of MVC design patterns
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Knowledge of object-oriented PHP programming
• knowledge of the common PHP or web server exploits and their solutions
• Understanding fundamental design principles behind a scalable application
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Creating database schemas that represent and support business processes
• Familiarity with SQL/NoSQL, MariaDB databases, and their declarative query languages
• Proficient understanding of code versioning tools, such as Git