11+ Business service management Jobs in India
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Micro Focus BSM - Business Service Management-L3,BSM Consulting-L3, (Mandatory) .
As a Lead Administrator, you should be able to act as a Single point of contact for the technical tower in front of the customer management.
Ensure proper communication and quick resolution as a crisis manager.
Responsible for Vendor Management and people management.
Drives day to day operations and work plan allocation/management.
Conduct periodic reviews with teams.
Weekly and monthly status reports to higher management.
Participate in business meetings with various stake holders.
Take corrective actions based on the customer satisfaction surveys.
Drive service improvement programs.
Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents.
Effort estimation/reviews on need basis for new projects. Minimum work experience: 5 - 8 YEARS
The ideal candidate will analyze, review, and implement changes to websites so they are optimized for search engines. This candidate will be able to implement actionable strategies that will improve site visibility.
Responsibilities
- Review and analyze client sites for areas needing improvement
- Prepare detailed strategy reports
- Create and launch campaigns
- Improve clients 'rank' in major search engines
Qualifications
- Bachelor's degree in Information Technology or related field
- 3+ years' of technical experience
- Strong analytical skills
- Understanding of all search engines and functions as well as marketing
We are seeking a talented specialist to help design and implement a cutting-edge automation and tracking ecosystem using GoHighlevel software, integrated with the powerful PhoneBurner power dialer. This short-term project comes with the potential for future opportunities and offers flexible working hours, making it perfect for a dynamic and skilled individual looking to make a significant impact.
Project Overview:
Part 1 - Design Phase:
- Grasp our vision for the ultimate automation ecosystem.
- Craft a comprehensive plan to maximize GoHighlevel's capabilities.
- Seamlessly integrate PhoneBurner power dialer using meaningful webhooks.
- Provide expert insights on GoHighlevel’s limitations and capabilities.
- Share best practices for automating follow-ups, appointment scheduling, and lead/task assignments.
- Outline key metrics and effective monitoring strategies.
Part 2 - Implementation Phase:
- Bring the approved design plan to life.
- Set up and configure GoHighlevel and PhoneBurner integration.
- Implement automation workflows and reminders for agents.
- Ensure smooth lead and task assignments to team members.
- Configure robust tracking and reporting of key metrics.
- Deliver comprehensive training and documentation for ongoing management.
Requirements:
- GoHighlevel software certification.
- Experience with PhoneBurner or similar power dialers.
- Strong understanding of automation and CRM integration.
- Ability to design and implement complex workflows.
- Excellent communication skills to explain GoHighlevel’s capabilities and limitations.
- Experience in setting up webhooks for integrations.
Complete this form to apply:
https://docs.google.com/forms/d/e/1FAIpQLSdOYq1xLowhrkqBaXaDEb2y8Cb5r4m2uZd76ky94uXJXG9xHA/viewform
Python
Django
FlaskResponsibilities :
- Involved in detailing and implementing user stories.
- Understand the technical specifications and design the solutions.
- Validate and implement the integration components of the third-party applications.
- Build scalable and fault-tolerant software solutions adhering to the organization's secured coding standards.
- Strive for 100% unit test code coverage.
- Do code quality checks and code reviews regularly to ensure safe and efficient code.
- Verify and deploy software solutions for development needs.
- Work closely with the team to deliver the sprint objectives.
- Continuously look to improve the organization's standards.
Requirement
- A Bachelor’s / Master’s Degree in Engineering or Information Technology.
- 4-7 years of software development experience with 2+ years of experience with Python programming language.
- A thorough understanding of computer architecture, operating systems, and data structures.
- An in-depth understanding of the Internet, Cloud Computing & Services, and REST APIs.
- Must have experience with any one of the Python frameworks like Flask / FastAPI / Django REST.
- Must know GIT and Python virtual environment.
- Should have experience with Python requests module.
- Must know how to use third-party libraries in Python.
- Knowledge of Python module/library creation will be added advantageous.
- Familiarity with SIEM tools like the Qradar app / Splunk app and Splunk add-on will be an advantage.
- Experience working with Linux/Unix and shell scripts.
- Experience working with Linux/Unix and shell scripts
- A meticulous and organized approach to work.
- A logical, analytical, and creative approach to problem-solving.
- A thorough, detail-oriented work style.
With the ever-growing demand for healthcare services among the ever-increasing population, our client acts as a diagnostic laboratory providing various services such as routine testing, pathology services, radiology and genomic testing. They even provide various healthcare packages such as full body packages, fever packages, heart packages, etc.
Headquartered in Noida, our client works as a technology empowered, well-equipped and advanced testing lab, built in line with the globally recognized standards. They have their home sample-collection service in, approx., 120+ cities with 30+ laboratories and 700+ walk-in wellness & collection centres across India.
Our client aims for the accessibility of health tests to all Indians through a combination of well-equipped labs, technology and strong radiology network. They are backed by tier 1 VCs and have raised more than $60 million in funding this year.
As an Entrepreneur in Residence, you will be acting as an in-house entrepreneur, leveraging your expertise, creating new ideas and thus supporting in scaling up the business.
What you will do:
- Being responsible for initiating new business ideas and following-up on the implementation of the same, in-line with the business objectives
- Researching, studying and analyzing the current trends, processes, requirements of the market as well as the industry and reporting the insights and recommendations to the management in regular intervals
- Guiding and leading new initiatives such as process improvement, diversification into new areas, exploring new business ideas/ opportunities, etc., thus supporting business growth
- Following-up and supporting the efficient and on-time implementation of various new initiatives which were proposed and approved
- Working closely with the chief executive team as well as in coordination with various internal departments
- Being the SPOC and reporting new initiatives, budget requirements, concerns (if any), etc. to the management
Desired Candidate Profile
What you need to have:- Graduation+ MBA from tier 1 colleges
- Relevant work experience of 3-7 years as Entrepreneur in Residence or must have experience as an ex-founder or from consulting companies
- Outstanding communication, presentation, interpersonal and professional networking skills
- High-ownership and excellent problem-solving ability is a must
.NET
Angular (2+)
AngularJS (1.x)Looking for Dot Net Developer having experience in following:
- Good Programming Knowledge in Dot Net, MVC, Asp. Net and having an experience in Frontend ( Angular2+ Versions/ React JS) will be plus point.
- Experience in OOPS, HTML5, CSS, AJAX, Javascript, JQuery
- Good Understanding of Agile- SCRUM methodologies.
- Thorough knowledge in OOPS Concepts
- Preferred Knowledge in MVC Framework
.NET
C#- 1.5+ Years of experience in .net, asp.net and C#, WCF/API and REST services.
- Hands on experience with CSS, Javascript and JQuery.
- Strong knowledge in OOPS concepts.
- Knowledge of T SQL with Sql server 2008 R2/2012 including Stored Procedures, Triggers & User Defined Functions.
- Good to have CSS3 and HTML5 knowledge.
- Good communication Skills are required.
Looking for a go-getter, an ideal candidate with an entrepreneurial mindset, happy to wear multiple hats and jiggle between tasks.
Responsibilities:
- Day to day activities will include sales pitches, customer onboardings, Whatsapp Bot management, understanding customer pain points & devise quick hacks to resolve, be highly data-centric.
- Establish/Discover b2b strategic partnerships, carry out experiments, and do an analysis of conversions WoW, Customer acquisition cost, and so on.
- Definitely an interesting role to work on, opportunity to collaborate and learn multiple areas of operations and extensive knowledge capital.
MongoDB
Java
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