11+ Business service management Jobs in India

Micro Focus BSM - Business Service Management-L3,BSM Consulting-L3, (Mandatory) .
As a Lead Administrator, you should be able to act as a Single point of contact for the technical tower in front of the customer management.
Ensure proper communication and quick resolution as a crisis manager.
Responsible for Vendor Management and people management.

Drives day to day operations and work plan allocation/management. 
Conduct periodic reviews with teams.
Weekly and monthly status reports to higher management.
Participate in business meetings with various stake holders. 
Take corrective actions based on the customer satisfaction surveys.
Drive service improvement programs. 
Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents.
Effort estimation/reviews on need basis for new projects. Minimum work experience: 5 - 8 YEARS

Summary/Objective:

We are looking for a dynamic and results-driven Marketing Executive with excellent communication skills to handle US calling. The ideal candidate should have at least one year of experience in marketing or a related field and be able to effectively engage with international clients.

Responsibilities/Duties:

• Handle outbound and inbound calls for marketing and client engagement in the US market.
• Develop and maintain strong relationships with potential and existing clients.
• Conduct market research to identify new business opportunities.
• Promote company products and services effectively to generate leads.
• Maintain accurate records of customer interactions and follow up as required.
• Collaborate with the sales and marketing teams to execute campaigns.
• Achieve set targets for calls, conversions, and client engagement.
• Provide regular reports on marketing activities and campaign performance.

Qualifications/Requirements:

Education:

• Must have completed graduation in any discipline.

Experience:

• Minimum 1 year of experience in marketing, sales, or customer engagement.

Skills:

• Excellent verbal and written communication skills in English.
• Strong interpersonal and negotiation skills.
• Ability to handle US clients professionally.
• Proficiency in MS Office and CRM tools is a plus.
• Self-motivated and target-oriented approach.

Dear Candidate,

we are urgently hiring Business development Executive/Manager at Mumbai.

Job Title: BUSINESS DEVELOPMENT EXECUTIVE/MANAGER

Position Details: Designation: Executive/Manager 

BDM - Exp – 1 - 4 yrs

Location: Navi Mumbai 

Job Summary :

 We are looking for a successful and dynamic Business Development Ex/Mg:

•            Identify sales opportunities and ensure maximum conversion of these opportunities to generate revenue as per sales strategy/ targets

•            Positioning and promoting the partner value proposition, leading sales/account managers in the development and expansion of opportunities and reinforcing existing relationships

•            Responsible for annual margin target booking with significant growth in subsequent years with an emphasis on the development of client relationships and customer delivery

Job Description: 

• Analyze business potential, conceptualize & execute strategies to drive sales, enhance revenue and achieve assigned AOP numbers
• Evaluate past performance, identify market potential, and market share growth potential
• Drive annual sales plans for Voice, SMS & Products portfolio by extensive farming and hunting new accounts
• Develop Key Account Plan to drive strategic ideas to improve wallet share and higher product penetration
• Experience in negotiating roaming agreements national and/or international, as well as mobile termination terms, conducive to sustainable new entry
• Seasoned to handle/drive Cross Functional Teams to ensure fulfillment of common goals & objectives
• Integral part of CFT (Cross Functional Team) engagements infused for remittance of old receivables

Represent GTS interest in several telecom Industry forums, associations & conferences in the region

Key Qualifications: 

• Graduate/ Post Graduate in Sales or Marketing with minimum 1-4 years of experience.
• Should understand the business dynamics, trends, systems & process intricacies regarding wholesale Pricing, routing, and product features
• Strong analytic skills and good understanding of the regulations and legal nuances of the business globally
• Strong verbal and written communication skills
• Open for feedback and enjoys working in a fast paced, constantly iterating environment
• Collaborative and consensus driven approach; strong team player

Thanks & Regards,

Minakshi Soni

Executive-Talent Acquisition 

Rigel Networks Pvt. Ltd

About Us - https://www.sibinfotech.com/

SIB Infotech is a digital marketing organization committed to boosting brand's visibility in the ever-changing online world. At SIB Infotech, we're creating immersive digital experiences that deeply engage audiences and foster meaningful connections. With a comprehensive array of services, spanning strategic Search Engine Optimization (SEO) to expert Pay-Per-Click (PPC) Management, captivating Graphic Design, compelling Social Media Marketing (SMM) strategies, and tailored Software Development solutions, we offer comprehensive assistance to help and succeed on the internet.

Exciting Opportunity for Senior PPC Specialist

We are currently seeking a skilled and knowledgeable Senior Pay-Per-Click (PPC) Specialist to join our team. As the Senior PPC Specialist, your main responsibility will be to create and execute strategic paid marketing campaigns that can drive traffic, increase conversions, and maximize ROI for our clients or our company. This position requires an in-depth understanding of major PPC platforms, exceptional analytical skills, and the ability to develop and implement effective PPC strategies. You should possess comprehensive expertise in Google Ads, Meta Ads, Google Shopping, and other PPC platforms, including proficiency in campaign setup, optimization techniques, budgets monitoring, and staying up-to-date with platform updates and features.

Key Responsibilities:

• You will take ownership of all aspects of PPC campaign management, from keyword research and ad creation to bid management and performance tracking. Leveraging your deep understanding of all major PPC platforms such as Google Ads, Meta Ads, and Bing Ads, you will continuously optimize campaigns to improve click-through rates (CTR), conversion rates, and overall campaign efficiency. Assist in the maintenance and monitoring of keyword bids, account daily and monthly budget caps, impression share, quality score, and other important account metrics
• Developing and executing effective PPC strategies is at the core of your role. You will collaborate closely with clients or internal stakeholders to understand their business objectives, target audience, and competitive landscape, translating insights into tailored PPC strategies that drive tangible results. Whether it's launching new campaigns, testing ad creatives, or refining targeting parameters, you will always be guided by a strategic approach to PPC management. Finding ways for reducing click frauds.
• Strong analytical skills are essential in this role. You will regularly analyze campaign performance metrics, conduct A/B testing experiments, and derive actionable insights to inform optimization decisions. By staying abreast of industry trends and best practices, you will continuously refine our PPC strategies to stay ahead of the curve and deliver maximum value to our clients or company.
• Write compelling ad copies that resonate with target audiences and drive clicks and conversions. Test different ad variations to identify the most effective messaging. Set up and execute A/B tests to optimize ad creative, landing pages, and other campaign elements. Use data-driven insights to iterate and improve campaign performance over time.
• Clear and transparent communication is key to fostering trust and satisfaction among our clients. You will provide regular updates on campaign performance, communicate key insights and recommendations, and address any client inquiries or concerns promptly. Through insightful reporting and strategic guidance, you will demonstrate the tangible impact of our PPC efforts and solidify our position as a trusted partner in our client's success. Generate weekly and monthly client reporting for all major metrics, goals tracking, revenue tracking, and other paid search initiatives.

Requirements

• Any Graduate degree from recognized college.
• 2-6 years of experience in the digital marketing landscape.
• Proven experience managing PPC campaigns across Google Ads, Meta Ads, and social media advertising platforms like Google Shopping & good knowledge of organic SEO.
• Must have experience managing big ad budgets and getting ROI.
• Google Ads Certification or equivalent professional certification is preferred.
• Strong analytical skills and proficiency in data analysis tools such as Google Analytics, Microsoft Excel, or Tableau is a must.
• Excellent written and verbal communication skills, with the ability to clearly articulate complex concepts and strategies to clients and team members.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Demonstrated capability to thrive both independently and collaboratively in a dynamic, fast-paced environment, with a flexible and adaptable mindset to navigate evolving priorities and challenges.

Your job as a business development manager is to identify sales leads, pitch our product to new clients and onboard them, and maintain a good working relationship with new contacts/schools. Communicating new product developments to prospective clients.

1. Meeting schools and onboarding them
2. Creating and managing top level sales funnel and generate leads
3. Organize and coordinate operations in ways that ensure maximum productivity
4. Managing customer and channel affiliated relationship with client
5. Conducting demos and presentation of the product
6. Monitor sales, marketing & operational activities; implement strategies to maximise channel sales & collections as well as smooth operations.
7. Review your own sales performance, aim to meet or exceed targets
8. Gather market and customer information and provide feedback on the same

Why you?

1. 5 + years experience in a sales role with schools, preferably in edtech and having a client base ( having direct relationship with the school management) of around 100-150 schools in their region.
2. B.tech/MBA degree.
3. Detailed understanding of the principles of sales
4. Strong communication skills
5. Proven track record in achieving sales quotas
6. Open to travelling.

Perks:

Apart from very competitive compensation, you will:

1. Work in a high paced growth environment
2. Work with a very experienced team

Must have attributes:

1. Extreme sense of ownership
2. Bias for action
3. Ability to change the preempt and iterate the course of action to achieve targets.

What are we?

Llama is a purpose driven startup.

We help people build the inner skills that are critical to have for wellbeing and high performance today!

A unique mindfulness-based behaviour change platform for mental health through workplace wellbeing.

We are building a hybrid learning platform to cater to a broad spectrum of well-being needs by introducing contemplative wisdom practices into the workplace.

All Llamas have some terrific abilities! You will have…

• 1 - 2+ years of experience in full stack development.
• Strong understanding of HTML, CSS, JavaScript.
• Comfortable in working with WordPress, React/Vue, Python, and PHP.
• Worked with multiple of the UI libraries.
• Understanding of version control systems.
• Comfortable in switching different technologies both in front end and back end.
• Good understanding with different types of databases.
• Knows the best practices of the technology, worked on.
• Experienced in using Figma, canva or similar designing tools

All Llamas also have some terrific response-abilities!

For starters you will…

• Develop the current wordpress website.
• Develop the current product ecosystem.
• Co develop AI tools and different integrations for multiple platforms.
• Explore possible technologies to integrate in Llama’s Tech ecosystem.
• Contributes to the open source projects that we use in any form.
• Document the project as you build.
• Utilize Project management tools
• Create training resources for future team members

• Should have Worked extensively on SAP developments including the Application Design and Document for Custom development, in end to end SAP Implementation.
• Preparation of Technical Spec and Unit Test documents .
• Hands on experience and extensive knowledge on RICEF (Reports , ALE/IDOC, BDC ,Userexit /Enhancements , Script )
• Extensively worked on Data Dictionary objects (tables, structures, data elements and domains)
• Basic Knowledge on ABAP Workflow .
• Knowledge on BADI , User Exits ,BDC recording.
• Performance workbench tools like Runtime Analysis and SQL trace.
• Having good exposure to functional areas like Sales Distribution (SD), Material Management (MM) .
• Should have good analytical skills and ability to quickly grasp customer requirements and convert them into Technical specifications

• Work with stakeholders and fellow developers.
• Design and implement Python code using the Django framework.
• Identify and fix bottlenecks that may arise from inefficient code.
• Identify and fix software bugs.
• Create a wide variety of unit tests to verify the functionality of software.
• Manage the security of the platform.
• Write detailed documentation around the code.
• Knowledge of front end languages.

• Determine and define project scope and objectives
• Predict resources needed to reach objectives and manage resources in an effective and efficient manner
• Prepare budget based on scope of work and resource requirements
• Track project costs in order to meet budget
• Develop and manage a detailed project schedule and work plan
• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
• Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
• Utilize industry best practices, techniques, and standards throughout entire project execution
• Monitor progress and make adjustments as needed
• Measure project performance to identify areas for improvement