11+ Service Desk Management Jobs in India
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Kubernetes
Docker
JavaOverview
Adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.
Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.
Job Description
We are seeking a skilled DevOps Service Desk Specialist to join our global DevOps team. As a DevOps Service Desk Specialist, you will be responsible for managing service desk operations, system monitoring, troubleshooting, and supporting automation workflows to ensure operational stability and excellence for enterprise IT projects. You will be providing 24/7 support for critical application environments for industry leaders in the automotive industry.
Responsibilities:
Incident Management: Monitor and respond to tickets raised by the DevOps team or end-users.
Support users with prepared troubleshooting Maintain detailed incident logs, track SLAs, and prepare root cause analysis reports.
Change & Problem Management: Support scheduled changes, releases, and maintenance activities. Assist in identifying and tracking recurring issues.
Documentation & Communication: Maintain process documentation, runbooks, and knowledge base articles. Provide regular updates to stakeholders on incidents and resolutions.
On-Call Duty: staffing of a 24/7 on-call service, handling of incidents outside normal office hours, escalation to and coordination with the onsite team, customers and 3rd parties where necessary.
Tool & Platform Support: Manage and troubleshoot CI/CD tools (e.g., Jenkins, GitLab), container platforms (e.g., Docker, Kubernetes), and cloud services (e.g., AWS, Azure).
Requirements:
Technical experience in Java Enterprise environment as developer or DevOps specialist.
Familiarity with DevOps principles and ticketing tools like ServiceNow.
Strong analytical, communication, and organizational abilities. Easy to work with.
Strong problem-solving, communication, and ability to work in a fast-paced 24/7 environment.
Optional: Experience with our relevant business domain (Automotive industry). Familiarity with IT process frameworks SCRUM, ITIL.
Skills & Requirements
Java Enterprise, DevOps, Service Desk, Incident Management, Change Management, Problem Management, System Monitoring, Troubleshooting, Automation Workflows, CI/CD, Jenkins, GitLab, Docker, Kubernetes, AWS, Azure, ServiceNow, Root Cause Analysis, Documentation, Communication, On-Call Support, ITIL, SCRUM, Automotive Industry.
Job Title: Data Architect - Azure DevOps
Job Location: Mumbai (Andheri East)
About the company:
MIRACLE HUB CLIENT, is a predictive analytics and artificial intelligence company headquartered in Boston, US with offices across the globe. We build prediction models and algorithms to solve high priority business problems. Working across multiple industries, we have designed and developed breakthrough analytic products and decision-making tools by leveraging predictive analytics, AI, machine learning, and deep domain expertise.
Skill-sets Required:
- Design Enterprise Data Models
- Azure Data Specialist
- Security and Risk
- GDPR and other compliance knowledge
- Scrum/Agile
Job Role:
- Design and implement effective database solutions and models to store and retrieve company data
- Examine and identify database structural necessities by evaluating client operations, applications, and programming.
- Assess database implementation procedures to ensure they comply with internal and external regulations
- Install and organize information systems to guarantee company functionality.
- Prepare accurate database design and architecture reports for management and executive teams.
Desired Candidate Profile:
- Bachelor’s degree in computer science, computer engineering, or relevant field.
- A minimum of 3 years’ experience in a similar role.
- Strong knowledge of database structure systems and data mining.
- Excellent organizational and analytical abilities.
- Outstanding problem solver.
- IMMEDIATE JOINING (A notice period of 1 month is also acceptable)
- Excellent English communication and presentation skills, both verbal and written
- Charismatic, competitive and enthusiastic personality with negotiation skills
Compensation: NO BAR .
KubernetesDockerMust Have -
a. Background working with Startups
b. Good knowledge of Kubernetes & Docker
c. Background working in Azure
What you’ll be doing
- Ensure that our applications and environments are stable, scalable, secure and performing as expected.
- Proactively engage and work in alignment with cross-functional colleagues to understand their requirements, contributing to and providing suitable supporting solutions.
- Develop and introduce systems to aid and facilitate rapid growth including implementation of deployment policies, designing and implementing new procedures, configuration management and planning of patches and for capacity upgrades
- Observability: ensure suitable levels of monitoring and alerting are in place to keep engineers aware of issues.
- Establish runbooks and procedures to keep outages to a minimum. Jump in before users notice that things are off track, then automate it for the future.
- Automate everything so that nothing is ever done manually in production.
- Identify and mitigate reliability and security risks. Make sure we are prepared for peak times,
- DDoS attacks and fat fingers.
- Troubleshoot issues across the whole stack - software, applications and network.
- Manage individual project priorities, deadlines, and deliverables as part of a self-organizing team.
- Learn and unlearn every day by exchanging knowledge and new insights, conducting constructive code reviews, and participating in retrospectives.
Requirements
- 2+ years extensive experience of Linux server administration include patching, packaging (rpm), performance tuning, networking, user management, and security.
- 2+ years of implementing systems that are highly available, secure, scalable, and self-healingon Azure cloud platform
- Strong understanding of networking, especially in cloud environments along with a good understanding of CICD.
- Prior experience implementing industry standard security best practices, including those recommended by Azure
- Proficiency with Bash, and any high-level scripting language.
- Basic working knowledge of observability stacks like ELK, prometheus, grafana, Signoz etc
- Proficiency with Infrastructure as Code and Infrastructure Testing, preferably using Pulumi/Terraform.
- Hands-on experience in building and administering VMs and Containers using tools such as Docker/Kubernetes.
- Excellent communication skills, spoken as well as written, with a demonstrated ability to articulate technical problems and projects to all stakeholders.
Amazon Web Services (AWS)
Jenkins
KubernetesDockerInfra360 Solutions is a services company specializing in Cloud, DevSecOps, Security, and Observability solutions. We help technology companies adapt DevOps culture in their organization by focusing on long-term DevOps roadmap. We focus on identifying technical and cultural issues in the journey of successfully implementing the DevOps practices in the organization and work with respective teams to fix issues to increase overall productivity. We also do training sessions for the developers and make them realize the importance of DevOps. We provide these services - DevOps, DevSecOps, FinOps, Cost Optimizations, CI/CD, Observability, Cloud Security, Containerization, Cloud Migration, Site Reliability, Performance Optimizations, SIEM and SecOps, Serverless automation, Well-Architected Review, MLOps, Governance, Risk & Compliance. We do assessments of technology architecture, security, governance, compliance, and DevOps maturity model for any technology company and help them optimize their cloud cost, streamline their technology architecture, and set up processes to improve the availability and reliability of their website and applications. We set up tools for monitoring, logging, and observability. We focus on bringing the DevOps culture to the organization to improve its efficiency and delivery.
Job Description
Our Mission
Our mission is to help customers achieve their business objectives by providing innovative, best-in-class consulting, IT solutions and services and to make it a joy for all stakeholders to work with us. We function as a full stakeholder in business, offering a consulting-led approach with an integrated portfolio of technology-led solutions that encompass the entire Enterprise value chain.
Our Customer-centric Engagement Model defines how we engage with you, offering specialized services and solutions that meet the distinct needs of your business.
Our Culture
Culture forms the core of our foundation and our effort towards creating an engaging workplace has resulted in Infra360 Solution Pvt Ltd.
Our Tech-Stack:
- Azure DevOps, Azure Kubernetes Service, Docker, Active Directory (Microsoft Entra)
- Azure IAM and managed identity, Virtual network, VM Scale Set, App Service, Cosmos
- Azure, MySQL Scripting (PowerShell, Python, Bash),
- Azure Security, Security Documentation, Security Compliance,
- AKS, Blob Storage, Azure functions, Virtual Machines, Azure SQL
- AWS - IAM, EC2, EKS, Lambda, ECS, Route53, Cloud formation, Cloud front, S3
- GCP - GKE, Compute Engine, App Engine, SCC
- Kubernetes, Linux, Docker & Microservices Architecture
- Terraform & Terragrunt
- Jenkins & Argocd
- Ansible, Vault, Vagrant, SaltStack
- CloudFront, Apache, Nginx, Varnish, Akamai
- Mysql, Aurora, Postgres, AWS RedShift, MongoDB
- ElasticSearch, Redis, Aerospike, Memcache, Solr
- ELK, Fluentd, Elastic APM & Prometheus Grafana Stack
- Java (Spring/Hibernate/JPA/REST), Nodejs, Ruby, Rails, Erlang, Python
What does this role hold for you…??
- Infrastructure as a code (IaC)
- CI/CD and configuration management
- Managing Azure Active Directory (Entra)
- Keeping the cost of the infrastructure to the minimum
- Doing RCA of production issues and providing resolution
- Setting up failover, DR, backups, logging, monitoring, and alerting
- Containerizing different applications on the Kubernetes platform
- Capacity planning of different environments infrastructure
- Ensuring zero outages of critical services
- Database administration of SQL and NoSQL databases
- Setting up the right set of security measures
Requirements
Apply if you have…
- A graduation/post-graduation degree in Computer Science and related fields
- 2-4 years of strong DevOps experience in Azure with the Linux environment.
- Strong interest in working in our tech stack
- Excellent communication skills
- Worked with minimal supervision and love to work as a self-starter
- Hands-on experience with at least one of the scripting languages - Bash, Python, Go etc
- Experience with version control systems like Git
- Understanding of Azure cloud computing services and cloud computing delivery models (IaaS, PaaS, and SaaS)
- Strong scripting or programming skills for automating tasks (PowerShell/Bash)
- Knowledge and experience with CI/CD tools: Azure DevOps, Jenkins, Gitlab etc.
- Knowledge and experience in IaC at least one (ARM Templates/ Terraform)
- Strong experience with managing the Production Systems day in and day out
- Experience in finding issues in different layers of architecture in a production environment and fixing them
- Experience in automation tools like Ansible/SaltStack and Jenkins
- Experience in Docker/Kubernetes platform and managing OpenStack (desirable)
- Experience with Hashicorp tools i.e. Vault, Vagrant, Terraform, Consul, VirtualBox etc. (desirable)
- Experience in Monitoring tools like Prometheus/Grafana/Elastic APM.
- Experience in logging tools Like ELK/Loki.
- Experience in using Microsoft Azure Cloud services
If you are passionate about infrastructure, and cloud technologies, and want to contribute to innovative projects, we encourage you to apply. Infra360 offers a dynamic work environment and opportunities for professional growth.
Interview Process
Application Screening=>Test/Assessment=>2 Rounds of Tech Interview=>CEO Round=>Final Discussion
Amazon Web Services (AWS)JenkinsDocker
GitHubWe are hiring DevOps Engineers for luxury-commerce platform that is well-funded and is now ready for its next level of growth. It is backed by reputed investors and is already a leader in its space. The focus for the coming years will be heavily on scaling the platform through technology. Market-driven competitive salary or the right candidate
Job Title : DevOps System Engineer
Responsibilities:
- Implementing, maintaining, monitoring, and supporting the IT infrastructure
- Writing scripts for service quality analysis, monitoring, and operation
- Designing procedures for system troubleshooting and maintenance
- Investigating and resolving technical issues by deploying updates/fixes
- Implementing automation tools and frameworks for automatic code deployment (CI/CD)
- Quality control and management of the codebase
- Ownership of infrastructure and deployments in various environments
Requirements:
- Degree in Computer Science, Engineering or a related field
- Prior experience as a DevOps engineer
- Good knowledge of various operating systems - Linux, Windows, Mac.
- Good Knowledge of Networking, virtualization, Containerization technologies.
- Familiarity with software release management and deployment (Git, CI/CD)
- Familiarity with one or more popular cloud platforms such as AWS, Azure, etc.
- Solid understanding of DevOps principles and practices
- Knowledge of systems and platforms security
- Good problem-solving skills and attention to detail
Skills: Linux, Networking, Docker, Kubernetes, AWS/Azure, Git/GitHub, Jenkins, Selenium, Puppet/Chef/Ansible, Nagios
Experience : 5+ years
Location: Prabhadevi, Mumbai
Interested candidates can apply with their updated profiles.
Regards,
HR Team
Aza Fashions
KubernetesDockerJava
NodeJS (Node.js)- Bachelor’s and/or master’s degree in Computer Science, Computer Engineering or related technical discipline
- About 5 years of professional experience supporting AWS cloud environments
- Certified Amazon Architect Associate or Architect
- Experience serving as lead (shift management, reporting) will be a plus
- AWS Architect Certified Solution Architect Professional (Must have)
- Minimum 4yrs experience, maximum 8 years’ experience.
- 100% work from office in Hyderabad
- Very fluent in English
MongoDBProfile: DevOps Engineer
Experience: 5-8 Yrs
Notice Period: Immediate to 30 Days
Job Descrtiption:
Technical Experience (Must Have):
Cloud: Azure
DevOps Tool: Terraform, Ansible, Github, CI-CD pipeline, Docker, Kubernetes
Network: Cloud Networking
Scripting Language: Any/All - Shell Script, PowerShell, Python
OS: Linux (Ubuntu, RHEL etc)
Database: MongoDB
Professional Attributes: Excellent communication, written, presentation,
and problem-solving skills.
Experience: Minimum of 5-8 years of experience in Cloud Automation and
Application
Additional Information (Good to have):
Microsoft Azure Fundamentals AZ-900
Terraform Associate
Docker
Certified Kubernetes Administrator
Role:
Building and maintaining tools to automate application and
infrastructure deployment, and to monitor operations.
Design and implement cloud solutions which are secure, scalable,
resilient, monitored, auditable and cost optimized.
Implementing transformation from an as is state, to the future.
Coordinating with other members of the DevOps team, Development, Test,
and other teams to enhance and optimize existing processes.
Provide systems support, implement monitoring and logging alerting
solutions that enable the production systems to be monitored.
Writing Infrastructure as Code (IaC) using Industry standard tools and
services.
Writing application deployment automation using industry standard
deployment and configuration tools.
Design and implement continuous delivery pipelines that serve the
purpose of provisioning and operating client test as well as production
environments.
Implement and stay abreast of Cloud and DevOps industry best practices
and tooling.
JenkinsAs DevOps Engineer Consultant you will be responsible for Continuous Integration, Continuous Development,
Continuous Delivery with a strong understanding of Business-Driven software integration and delivery approach, you will
be reporting into the Technical Lead.
Responsibilities & Duties
• Ideate and create CI and CD process and documentation for same.
• Ideate and create and Code Maintenance using Visual SVN/Jenkins.
• Design and implement new learning tools or knowledge
Job requirements:
• Should be able to research, design Code Maintenance Process from scratch.
• Should be able to research, design Continuous Integration Process from scratch.
• Should be able to research, design Continuous Development Process from scratch.
• Should be able to research, design Continuous Delivery Process from scratch.
• Should be worked on Install Shield for creating Instable.
• In-depth understanding of principles and best practices of Software Configuration Management (SCM) in Agile,
SCRUM and Waterfall methodologies.
• Experienced in Windows, Linux environment. Good knowledge and understanding of database and application
servers’ administration in a global production environment.
• Should have good understand and Knowledge on Windows and Linux Server Deployment
• Should have good understand and Knowledge on application hosting on Windows IIS
• Experienced in Visual SVN, Gitlab CI and Jenkins for CI and for End-to-End automation for all build and CD.
Mostly with product developed using Dot net technology.
• Experienced in working with version control systems like GIT and used Source code management client tools like
Git Bash, GitHub, Git Lab.
• Experience in using MAVEN/ANT/Bamboo as build tools for the building of deployable artifacts.
• Knowledge of using Routed Protocols: FTP, SFTP, SSH, HTTP, HTTPS and Connect directly.
• Experienced in deploying Database Changes to Oracle, db2, MSSQL and MYSQL databases.
• Having work experience in support of multi-platform like Windows, UNIX, Linux, Ubuntu.
• Managed multiple environments for both production and non-production where primary objectives included
automation, build out, integration and cost control.
• Expertise in trouble shooting the problems generated while building, deploying and production support.
• Good understanding of creating and managing the various development and build platforms and deployment
strategies.
• Excellent Knowledge of Application Lifecycle Management, Change & Release Management and ITIL process
• Exposed to all aspects of software development life cycle (SDLC) such as Analysis, Planning, Developing, Testing,
implementing and Post-production analysis of the projects.
• Good interaction with developers, managers, and team members to coordinate job tasks and strong
commitment to work.
• Documented daily meetings, build reports, release notes and many other day-to-day documentation and status
reports.
• Excellent communicative, interpersonal, intuitive and analytic and leadership skills with teamwork work
efficiently in both independent and teamwork environments.
• Enjoy working on all types of planned and unplanned issues/tasks.
• Implementing gitlab CI, gitlab, docker, maven ect.
• Should have knowledge on docker container which can be utilised in deployment process..
• Good Interpersonal Skills, team-working attitude, takes initiatives and very proactive in solving problems and
providing best solutions.
• Integrating various Version control tools, build tools, deployment methodologies (scripting) into Jenkins or (any
other tool), create an end to end orchestration build cycles.
• Troubleshoot build issues, performance and generating metrics on master's performance along with jobs usage.
• Design develop build and packaging tools for continuous integration build and reporting. Automate the build
and release cycles.
• Coordinate all build and release activities, ensure release processes is well documented, source control
repositories including branching and tagging.
• Maintain product release process, including generating and delivering release packages, generate various
metrics for tracking issues against releases and the means of tracking compatibility among products.
• Maintained and managed cloud & test environments and automation for QA, Product Management and Product
Support
Programming
PythonJenkins
Git
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