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11+ Service Desk Management Jobs in India

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Adesso India

Adesso India

Agency job
via HashRoot by Deepak S
Remote only
3 - 15 yrs
₹6L - ₹20L / yr
DevOps
Service desk
skill iconKubernetes
skill iconDocker
skill iconJava
+1 more

Overview

Adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.


Job Description

We are seeking a skilled DevOps Service Desk Specialist to join our global DevOps team. As a DevOps Service Desk Specialist, you will be responsible for managing service desk operations, system monitoring, troubleshooting, and supporting automation workflows to ensure operational stability and excellence for enterprise IT projects. You will be providing 24/7 support for critical application environments for industry leaders in the automotive industry. 


Responsibilities:

Incident Management: Monitor and respond to tickets raised by the DevOps team or end-users. 

Support users with prepared troubleshooting Maintain detailed incident logs, track SLAs, and prepare root cause analysis reports.

Change & Problem Management: Support scheduled changes, releases, and maintenance activities. Assist in identifying and tracking recurring issues. 

Documentation & Communication: Maintain process documentation, runbooks, and knowledge base articles. Provide regular updates to stakeholders on incidents and resolutions. 

On-Call Duty: staffing of a 24/7 on-call service, handling of incidents outside normal office hours, escalation to and coordination with the onsite team, customers and 3rd parties where necessary.

Tool & Platform Support: Manage and troubleshoot CI/CD tools (e.g., Jenkins, GitLab), container platforms (e.g., Docker, Kubernetes), and cloud services (e.g., AWS, Azure).


Requirements:

Technical experience in Java Enterprise environment as developer or DevOps specialist.

Familiarity with DevOps principles and ticketing tools like ServiceNow.

Strong analytical, communication, and organizational abilities. Easy to work with.

Strong problem-solving, communication, and ability to work in a fast-paced 24/7 environment.

Optional: Experience with our relevant business domain (Automotive industry). Familiarity with IT process frameworks SCRUM, ITIL. 


Skills & Requirements

Java Enterprise, DevOps, Service Desk, Incident Management, Change Management, Problem Management, System Monitoring, Troubleshooting, Automation Workflows, CI/CD, Jenkins, GitLab, Docker, Kubernetes, AWS, Azure, ServiceNow, Root Cause Analysis, Documentation, Communication, On-Call Support, ITIL, SCRUM, Automotive Industry.



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OTO

at OTO

1 recruiter
Anamika Dwivedi
Posted by Anamika Dwivedi
Bengaluru (Bangalore)
2 - 5 yrs
₹3L - ₹10L / yr
DevOps
skill iconAmazon Web Services (AWS)
Terraform
SQL
skill iconGit
Key Responsibilities
● Building and managing multiple application environments on AWS using automation tools like Terraform or
Cloudformation etc.
● Deploy applications with zero downtime via automation with configuration management tools such as Ansible.
● Setting up Infrastructure monitoring tools such as Prometheus, Grafana
● Setting up centralised logging using tools such as ELK.
● Containerisation of applications/microservices.
● Ensure application availability to 99.9% with highly available infrastructure.
● Monitoring performance of applications and databases.
● Ensuring that systems are safe and secure against cyber security threats.
● Working with software developers to ensure that release cycle and deployment processes are followed.
● Evaluating existing applications and platforms, give recommendations for enhancing performance via gap analysis,
identifying the most practical alternative solutions and assisting with modifications.
Skills -
● Strong knowledge of AWS Managed Services such as EC2, RDS, ECS, ECR, S3, Cloudfront, SES, Redshift, Elastic Cache,
AMQP etc.
● Experience in handling production workloads.
● Experience with Nginx web server.
● Experience with NoSql and Sql Databases such as MongoDB, Postgresql etc.
● Experience with Containerisation of applications/micro services using Docker.
● Understanding of system administration in Linux environments.
● Strong Knowledge of Infrastructure as a Code such as Terraform, Cloudformation etc.
● Strong knowledge of configuration management tools such as Ansible, Chef etc.
● Familiarity with tools such as GitLab, Jenkins, Vercel, JIRA etc.
● Proficiency in scripting languages including Bash, Python etc.
● Full understanding of software development lifecycle best practices and agile methodology
● Strong communication and documentation skills.
● An ability to drive to goals and milestones while valuing and maintaining a strong attention to detail
● Excellent judgment, analytical thinking, and problem-solving skills
● Self-motivated individual that possesses excellent time management and organizational skills
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Kalibre global konnects

at Kalibre global konnects

7 recruiters
Monika Sanghvi
Posted by Monika Sanghvi
Ahmedabad
3 - 5 yrs
₹5L - ₹6L / yr
DevOps
skill iconKubernetes
skill iconDocker
  • Job Title:- Backend/DevOps Engineer
  • Job Location:- Opp. Sola over bridge, Ahmedabad
  • Education:- B.E./ B. Tech./ M.E./ M. Tech/ MCA
  • Number of Vacancy:- 03
  • 5 Days working
  • Notice Period:- Can join less than a month
  • Job Timing:- 10am to 7:30pm.

 

About the Role

 

Are you a server-side developer with a keen interest in reliable solutions?

Is Python your language?

Do you want a challenging role that goes beyond backend development and includes infrastructure and operations problems?

If you answered yes to all of the above, you should join our fast growing team!

 

We are looking for 3 experienced Backend/DevOps Engineers who will focus on backend development in Python and will be working on reliability, efficiency and scalability of our systems. As a member of our small team you will have a lot of independence and responsibilities. 

 

As Backend/DevOps Engineer you will...:-

 

  • Design and maintain systems that are robust, flexible and preformat
  • Be responsible for building complex and take high- scale systems
  • Prototype new gameplay ideas and concepts
  • Develop server tools for game features and live operations
  • Be one of three backend engineers on our small and fast moving team
  • Work alongside our C++, Android, and iOS developers
  • Contribute to ideas and design for new features

 

To be successful in this role, we'd expect you to…:-

 

  • Have 3+ years of experience in Python development
  • Be familiar with common database access patterns
  • Have experience with designing systems and monitoring metrics, looking at graphs.
  • Have knowledge of AWS, Kubernetes and Docker.
  • Be able to work well in a remote development environment.
  • Be able to communicate in English at a native speaking and writing level.
  • Be responsible to your fellow remote team members.
  • Be highly communicative and go out of your way to contribute to the team and help others
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One Championship

at One Championship

1 video
1 recruiter
Agency job
via Volks Consulting by Dhirender Gulair
Bengaluru (Bangalore)
4 - 10 yrs
₹30L - ₹35L / yr
DevOps
skill iconKubernetes
skill iconDocker
Windows Azure
Ansible
+2 more
About the Role
As part of the engineering team, you would be expected to have
deep technology expertise with a passion for building highly scalable products.
This is a unique opportunity where you can impact the lives of people across 150+
countries!

Responsibilities
• Develop Collaborate in large-scale systems design discussions.
• Deploying and maintaining in-house/customer systems ensuring high availability,
performance and optimal cost.
• Automate build pipelines. Ensuring right architecture for CI/CD
• Work with engineering leaders to ensure cloud security
• Develop standard operating procedures for various facets of Infrastructure
services (CI/CD, Git Branching, SAST, Quality gates, Auto Scaling)
• Perform & automate regular backups of servers & databases. Ensure rollback and
restore capabilities are Realtime and with zero-downtime.
• Lead the entire DevOps charter for ONE Championship. Mentor other DevOps
engineers. Ensure industry standards are followed.

Requirements
• Overall 5+ years of experience in as DevOps Engineer/Site Reliability Engineer
• B.E/B.Tech in CS or equivalent streams from institute of repute
• Experience in Azure is a must. AWS experience is a plus
• Experience in Kubernetes, Docker, and containers
• Proficiency in developing and deploying fully automated environments using
Puppet/Ansible and Terraform
• Experience with monitoring tools like Nagios/Icinga, Prometheus, AlertManager,
Newrelic
• Good knowledge of source code control (git)
• Expertise in Continuous Integration and Continuous Deployment setup using Azure
Pipeline or Jenkins
• Strong experience in programming languages. Python is preferred
• Experience in scripting and unit testing
• Basic knowledge of SQL & NoSQL databases
• Strong Linux fundamentals
• Experience in SonarQube, Locust & Browserstack is a plus
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Searce Inc

at Searce Inc

64 recruiters
Mishita Juneja
Posted by Mishita Juneja
Mumbai
1 - 3 yrs
₹5L - ₹12L / yr
Google Cloud Platform (GCP)
Cloud Computing
Azure
skill iconAmazon Web Services (AWS)
Software Testing (QA)
+8 more
Who we are?
Searce is a niche’ Cloud Consulting business with futuristic tech DNA. We do new-age tech
to realise the “Next” in the “Now” for our Clients. We specialise in Cloud Data Engineering,
AI/Machine Learning and Advanced Cloud infra tech such as Anthos and Kubernetes. We
are one of the top & the fastest growing partners for Google Cloud and AWS globally with
over 2,500 clients successfully moved to cloud.
What we believe?
1. Best practices are overrated
○ Implementing best practices can only make one n ‘average’ .
2. Honesty and Transparency
○ We believe in naked truth. We do what we tell and tell what we do.
3. Client Partnership
○ Client - Vendor relationship: No. We partner with clients instead.
○ And our sales team comprises 100% of our clients.
How we work?
It’s all about being Happier first. And rest follows. Searce work culture is defined by
HAPPIER.
1. Humble: Happy people don’t carry ego around. We listen to understand; not to
respond.
2. Adaptable: We are comfortable with uncertainty. And we accept changes well. As
that’s what life's about.
3. Positive: We are super positive about work & life in general. We love to forget and
forgive. We don’t hold grudges. We don’t have time or adequate space for it.
4. Passionate: We are as passionate about the great street-food vendor across the
street as about Tesla’s new model and so on. Passion is what drives us to work and
makes us deliver the quality we deliver.
5. Innovative: Innovate or Die. We love to challenge the status quo.
6. Experimental: We encourage curiosity & making mistakes.
7. Responsible: Driven. Self motivated. Self governing teams. We own it.
Are you the one? Quick self-discovery test:
1. Love for cloud: When was the last time your dinner entailed an act on “How would
‘Jerry Seinfeld’ pitch Cloud platform & products to this prospect” and your friend did
the ‘Sheldon’ version of the same thing.
2. Passion for sales: When was the last time you went at a remote gas station while on
vacation, and ended up helping the gas station owner saasify his 7 gas stations
across other geographies.
3. Compassion for customers: You listen more than you speak. When you do speak,
people feel the need to listen.
4. Humor for life: When was the last time you told a concerned CEO, ‘If Elon Musk can
attempt to take humanity to Mars, why can’t we take your business to run on cloud ?
Your bucket of undertakings:
This position will be responsible to consult with clients and propose architectural solutions
to help move & improve infra from on-premise to cloud or help optimize cloud spend from
one public cloud to the other.
1. Be the first one to experiment on new age cloud offerings, help define the best
practise as a thought leader for cloud, automation & Dev-Ops, be a solution
visionary and technology expert across multiple channels.
2. Continually augment skills and learn new tech as the technology and client needs
evolve
3. Use your experience in Google cloud platform, AWS or Microsoft Azure to build
hybrid-cloud solutions for customers.
4. Provide leadership to project teams, and facilitate the definition of project
deliverables around core Cloud based technology and methods.
5. Define tracking mechanisms and ensure IT standards and methodology are met;
deliver quality results.
6. Participate in technical reviews of requirements, designs, code and other artifacts
7. Identify and keep abreast of new technical concepts in google cloud platform
8. Security, Risk and Compliance - Advise customers on best practices around access
management, network setup, regulatory compliance and related areas.
Accomplishment Set
● Passionate, persuasive, articulate Cloud professional capable of quickly establishing
interest and credibility
● Good business judgment, a comfortable, open communication style, and a
willingness and ability to work with customers and teams.
● Strong service attitude and a commitment to quality.
● Highly organised and efficient.
● Confident working with others to inspire a high-quality standard.
Education, Experience, etc.
1. Is Education overrated? Yes. We believe so. However there is no way to locate you
otherwise. So unfortunately we might have to look for a Bachelor's or Master's
degree in engineering from a reputed institute or you should be programming from
12. And the latter is better. We will find you faster if you specify the latter in some
manner. Not just degree, but we are not too thrilled by tech certifications too ... :)
2. To reiterate: Passion to tech-awesome, insatiable desire to learn the latest of the
new-age cloud tech, highly analytical aptitude and a strong ‘desire to deliver’ outlives
those fancy degrees!
3. 1 - 5 years of experience with at least 2 - 3 years of hands-on experience in Cloud
Computing (AWS/GCP/Azure) and IT operational experience in a global enterprise
environment.
4. Good analytical, communication, problem solving, and learning skills.
5. Knowledge on programming against cloud platforms such as Google Cloud Platf
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Matellio Inc

at Matellio Inc

2 recruiters
Nikita Goyal
Posted by Nikita Goyal
Remote only
3 - 9 yrs
₹4L - ₹9.6L / yr
DevOps
skill iconDocker
CI/CD
Ansible
skill iconKubernetes
+2 more
  • Experience in implementing DevOps practices and DevOps-tools in areas like CI/CD using Jenkins environment automation, and release automation, virtualization, infra as a code or metrics tracking.
  • Hands on experience in DevOps tools configuration in different environments.
  • Strong knowledge of working with DevOps design patterns, processes and best practices
  • Hand-on experience in Setting up Build pipelines.
  • Prior working experience in system administration or architecture in Windows or Linux.
  • Must have experience in GIT (BitBucket, GitHub, GitLab)
  • Hands-on experience on Jenkins pipeline scripting.
  • Hands-on knowledge in one scripting language (Nant, Perl, Python, Shell or PowerShell)
  • Configuration level skills in tools like SonarQube (or similar tools) and Artifactory.
  • Expertise on Virtual Infrastructure (VMWare or VirtualBox or QEMU or KVM or Vagrant) and environment automation/provisioning using SaltStack/Ansible/Puppet/Chef
  • Deploying, automating, maintaining and managing Azure cloud based production systems including monitoring capacity.
  • Good to have experience in migrating code repositories from one source control to another.
  • Hands-on experience in Docker container and orchestration based deployments like Kubernetes, Service Fabric, Docker swarm.
  • Must have good communication skills and problem solving skills
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Bazaarvoice

at Bazaarvoice

1 recruiter
Kunal Banerjee
Posted by Kunal Banerjee
Bengaluru (Bangalore)
7 - 14 yrs
₹20L - ₹32L / yr
DevOps
skill iconDocker
skill iconKubernetes
skill iconAmazon Web Services (AWS)
skill iconPython
+1 more
About Bazaarvoice
 
At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.
 
The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.
 
Our brand promise : closing the gap between brands and consumers.
 
Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. For more information, visit http://www.bazaarvoice.com/">www.bazaarvoice.com.
 
Bazaarvoice engineering teams build software a billion users use to make smart buying decisions. Interested in finding ways to make engineer’s jobs easier? You should apply for this role.
 
You’ll be part of a highly skilled globally distributed team that delivers a suite of cloud infrastructure and services upon which our product development teams can build, launch and operate their systems. We are a mixture of Developers with an affinity for operations and Ops Engineers who can program. You will engage and collaborate with product development engineers (our customers), to understand their needs and problems, then create, leverage, and support solutions that increase engineer joy and are a force multiplier for enabling the potential of our teams.
 
Our mission is to enable engineers. To make their jobs easier, so they can deliver faster. If this sounds like something that would interest you, apply for the role.
 

Objectives of this Role

 - Build software and systems to manage platform infrastructure and applications
   Improve reliability, quality, and time-to-market of our suite of software solutions
 - Run the production environment by monitoring availability and taking a holistic view of system health
 - Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer - needs, and innovating to continually improve
 - Provide primary operational support and engineering for multiple large distributed software applications
 - Participate in system design consulting, platform management, and capacity planning
 
Technologies we use:
 - Stack: Linux, Java, AWS 
 - Languages: Python, Java, Ruby DSL, Bash
 - Databases : MySQL, Cassandra , Elastic Search
 - Deployment: AWS CloudFormation

Essential Criteria:

    • 8 or more years administrating production Linux systems in a 24x7 environment
    • 3 or more years’ experience in a DevOps/ SRE role as an engineer or technical lead
    • At least 1 year of team leadership experience
    • Significant knowledge of Amazon Web Services (CLI/APIs, EC2, EBS, S3, VPCs, IAM, AWS Lambda)
    • Experience deploying services into containerized orchestration environments such as Kubernetes
    • Experience with infrastructure automation tools like CloudFormation, Terraform, etc.
    • Experience with at least one of Python, Bash, Ruby, or equivalent
    • Experience creating and managing CI/CD pipeline like Jenkins or Spinnaker
    • Familiar with version control using Git
    • Solid understanding of common security principles

Nice to Have:

    • Preference for hands on experience with Serverless Architecture, Kubernetes and Docker
    • Strong experience with open-source configuration management tools
    • Managing distributed systems spanning multiple AWS regions / data-centers
    • Experience with bootstrapping solutions
    • Open source contributor
Why join Bazaarvoice?
  • We’re committed to client success: There are over 6,200 brand and retail websites in the Bazaarvoice network. Our clients represent some of the world’s leading companies across a wide range of industries including retail, apparel, automotive, consumer electronics and travel.
  • We’re leaders in consumer-generated content: Each month, more than one billion consumers view and share authentic consumer-generated content, such as ratings and reviews, curated photos, social posts and videos, about products in our network. Thousands upon thousands or reviews are added to the Bazaarvoice network everyday.
  • Our network delivers: Network analytics provide insights that help marketers and advertisers provide more engaging experiences that drive brand awareness, consideration, sales, and loyalty.
  • We’re a great place to work: We pride ourselves on our unique culture. Join a company that values passion, innovation, authenticity, generosity, respect, teamwork, and performance.
 
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Vamstar

at Vamstar

3 recruiters
Manasi Rokade
Posted by Manasi Rokade
Remote only
3 - 6 yrs
₹6L - ₹10L / yr
DevOps
skill iconDocker
skill iconAmazon Web Services (AWS)
CI/CD
skill iconNodeJS (Node.js)
+4 more

 

 

We are looking for a full-time remote DevOps Engineer who has worked with CI/CD automation, big data pipelines and Cloud Infrastructure, to solve complex technical challenges at scale that will reshape the healthcare industry for generations. You will get the opportunity to be involved in the latest tech in big data engineering, novel machine learning pipelines and highly scalable backend development. The successful candidates will be working in a team of highly skilled and experienced developers, data scientists and CTO.

 

Job Requirements

 

  • Experience deploying, automating, maintaining, and improving complex services and pipelines • Strong understanding of DevOps tools/process/methodologies
  • Experience with AWS Cloud Formation and AWS CLI is essential
  • The ability to work to project deadlines efficiently and with minimum guidance
  • A positive attitude and enjoys working within a global distributed team

 

Skills

 

  • Highly proficient working with CI/CD and automating infrastructure provisioning
  • Deep understanding of AWS Cloud platform and hands on experience setting up and maintaining with large scale implementations
  • Experience with JavaScript/TypeScript, Node, Python and Bash/Shell Scripting
  • Hands on experience with Docker and container orchestration
  • Experience setting up and maintaining big data pipelines, Serverless stacks and containers infrastructure
  • An interest in healthcare and medical sectors
  • Technical degree with 4 plus years’ infrastructure and automation experience

 

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Eligible Inc

at Eligible Inc

3 recruiters
Gaurav Gupta
Posted by Gaurav Gupta
Bengaluru (Bangalore), Jaipur, Hyderabad
3 - 10 yrs
₹10L - ₹25L / yr
skill iconAmazon Web Services (AWS)
DevOps
Linux/Unix
System Administration
Technical Architecture
+2 more
Eligible is a healthcare infrastructure company. Our customers rely on us to provide high quality, high availability services to their clients. The reliability and resilience of our systems are vitally important for the success of our company, and thus Operations, Infrastructure, and Security staff are critical contributors to Eligible’s success. We are currently looking to grow our Technical Operations and Infrastructure Engineering teams. We are seeking staff that will help us continue improving and evolving our systems as we scale. Our ideal candidate will have prior experience working on SaaS offerings and with scaling cloud services. We can promise challenging tasks shared with a team of highly-skilled engineers. We are offering a great opportunity to become part of a fast-growing, remote-friendly, mission-driven team aiming to make a measurable change in the US healthcare industry. High-Level Responsibilities: * Work with the engineering team daily to ensure the quality and reliability of the systems we deploy in production. * Work with the security and compliance teams to ensure infrastructure, code, and business processes maintain the highest standards of quality and security controls. * Increase instrumentation and automation in all aspects of day to day operations. * Troubleshoot and resolve any issues occurring in our production environments, ensuring uptime, and seeking constant refining of all systems as a result. * Design and implement new systems to improve the reliability and resilience of all product and service offerings. * Participate in the on-call rotation.
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Human Cloud Business Solutions
Neha Tatke
Posted by Neha Tatke
Pune
2 - 5 yrs
₹5L - ₹10L / yr
DevOps
System Administration
network administration
Job Description : As a Devops Engineer you will work broadly across the software development lifecycle. We are a close-knit and high performant team. Skills include deploying on AWS using Docker, ECS via CI/CD cloud frameworks and DataDog. Responsibilities Collaborate with development teams working on mobile apps. Write and maintain infrastructure-as-code on AWS Configure, secure, and optimize deployments of EC2, ECS, RDS, VPC, S3, LB, Cloudfront, API Gateway, ELB, Lambda, and more. Proactively monitor performance and stability of our cloud platform serving a global Ensure 24X7 security for all cloud related services. Automate all aspects of the software development lifecycle with a focus on agility Requirements 3+ years working with AWS to serve live, customer-facing applications Demonstrable Python skills (or another high-level language) Excellent written and verbal communication, and a collaborative approach. This is a team-player role. Solid Linux system administration, troubleshooting and performance analysis skills Good to have Skills Experience managing highly-available, customer-facing environments on AWS or another cloud PaaS Troubleshooting and performance tuning of microservice deployments Linux containers and/or serverless application models Experience with operations – incident triage, response, and analysis We love generalists. You should have hands-on skills with at least 50% (75% for Senior level) of the following: Apache, Nginx, Memcached, Redis, ElasticSearch, CDNs, Hadoop, Docker, AWS Lambda, Vagrant, Network Analysis Tools, Linux, NFS, Glusterfs, AWS APIs and CLI Tools, EC2 Autoscaling, Ruby, Python, Bash, Jenkins, Haproxy, Git, SVN, DNS, HTTP Headers, HTTP Caching, SSL, RESTFUL APIs, MySQL, PostgreSQL, RDS, Nagios, Graphite, Cassandra, MongoDB, Puppet/Chef/Ansible/Saltstack Professional software development experience is a plus
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Ionos Networks

at Ionos Networks

2 recruiters
Rashmi Shastry
Posted by Rashmi Shastry
Bengaluru (Bangalore), Bengaluru (Bangalore)
3 - 7 yrs
₹4L - ₹15L / yr
skill iconPython
DevOps
Test Automation (QA)
Engineer need to work in capacity of a DevOps, responsible of maintaining cloud deployment up and running. Should have hands on experience on various Devops Tools and Monitoring Framework. He should be able to put together open source tools and framework to solve Operational Issues. Should be able to test and debug live issues on various components/services deployed on cloud. Engineer should be able to automate scripts, write tools in python to monitor & test various services and their communication. Should be able to manually test functionality for various components & automate functional, load and performance scenarios and relay feedback to engineering. He should be able to identify functionality gaps and should relay them to engineering as enhancements Candidate should be able to support customer deployment during late hours.
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