11+ Service delivery Jobs in Hyderabad | Service delivery Job openings in Hyderabad

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.

REQUIREMENTS:

• Must Have: Salesforce Workflow
• Should have strong technical background with Java (Strong), Microservices architecture (MSA) (Strong), DevOps, AWS, Java, Cloud, Micro Services, DevOps
• Sound knowledge of project management, agile and software development practices
• Ability to communicate effectively in both technical and non-technical terms
• Well versed with PM tools essentially MS Project and MS Excel
• Experience in frontend and mobile apps
• Ability to conduct code reviews and ensure quality compliance
• Financials Management dealt with PL of various accounts
• Design and develop complex mappings, performance tuning of mappings, Process Flows
• Hands on experience on System designing, Event sourcing and message broker architecture
• Requirement gathering and analysis
• Define, understand, and analyse non-functional requirements for project
• Lead the technical team
• Should be able to compare technologies to find best fit for project requirements
• Should be able to troubleshoot complex or unusual bugs

RESPONSIBILITIES:

• Ensuring client satisfaction above all
• Showcasing a consulting mindset by acting as a solution provider rather than an order taker
• Identifying project/service stakeholders at an early stage and working with them to ensure that the deliverables are in sync with the benefits defined in the business case.
• Planning, organizing, and monitoring the project to deliver high quality business solutions.
• Defining the scope of the project/service, managing goals, risks, issues, and resources throughout the project lifecycle.
• Mentoring and managing team members, by giving constant on the job feedback, and by providing guidance
• Ensuring project quality of work meets defined governance, process standards and best practices.
• Reporting the status of all key metrics (eg: risk, scope, schedule, quality, customer satisfaction) from inception through closure
• Assisting the account management team in responding to new project requests
• Identifying opportunities in the current engagement to cross sell or up sell Nagarro’s offerings.

Job Description

Managing a portfolio of SME clients, monitoring their insurance needs, and proactively engaging with them to ensure client satisfaction and retention. 

Developing and maintaining strong relationships with SME clients, understanding their business needs, and providing personalized service. 

Identifying and pursuing new business opportunities within the SME sector to grow the insurance company's client base and revenue. 

Ensuring smooth and efficient service delivery to SME clients, addressing their queries and concerns promptly.

Managing a portfolio of SME clients, monitoring their insurance needs, and proactively engaging with them to ensure client satisfaction and retention.

Selling insurance products and services to SMEs, as well as cross-selling other relevant financial products offered by the company 

Working with internal teams and customer service, to facilitate seamless service delivery to SME clients. 

Skills and Qualifications:

• Excellent communication, interpersonal, and negotiation skills. 
• Proven track record of achieving sales targets and identifying new business opportunities. 
• Understanding of various insurance products and policies relevant to SMEs. 
• Providing customer service and building long-term relationships. 
• Well Experienced & Familiarity with the unique needs and challenges of SME businesses. 
• Bachelor’s Degree.

About Superclaims

Superclaims modernizes health insurance claims adjudication with intelligent automation. We help insurers and TPAs replace manual, document-heavy workflows with faster, more accurate decisions at scale.

Role: Python Backend Developer

We are looking for a Python Backend Developer who is excited to build AI-powered automation products in a fast-paced startup environment.

What you'll do

- Build and maintain scalable backend systems and APIs

- Develop intelligent data extraction pipelines using AI/ML

- Design and implement agentic workflows with LangGraph

- Design efficient database schemas and optimize queries in PostgreSQL

- Integrate and work with LLMs (OpenAI, Gemini, or similar)

- Collaborate with product, frontend, and data teams to deliver end-to-end features

- Write clean, tested, and well-documented code

Must-have skills

- Strong proficiency in Python and a modern web framework (FastAPI or similar)

- Experience with PostgreSQL and an ORM (SQLAlchemy preferred)

- Solid understanding of RESTful API design and best practices

- Hands-on experience or strong familiarity with LangGraph

- Experience working with LLMs (OpenAI, Gemini, or similar providers)

- Comfort with Git/version control and collaborative development workflows

Nice-to-have skills

- Experience with Docker and containerized deployments

- Knowledge of Redis for caching or background tasks

- Exposure to cloud platforms (GCP, AWS, or Azure)

- Experience with vector databases and retrieval-augmented generation

- Basic prompt engineering skills

- Experience with object storage (S3/MinIO)

What we're looking for

- 1+ years of Python backend development experience (open to exceptional freshers)

- Fast learner with genuine curiosity about AI/ML and automation

- Prior startup experience preferred

- Ownership mindset, bias for action, and comfort with ambiguity

- Ready to relocate to Hyderabad (work location)

How to apply

Please share:

- Your resume

- GitHub/Portfolio link

- A brief note on why you're interested in AI-powered automation and Superclaims

Job Description

CANDIDATES WITH MINIMUM 7 YEARS OF EXPERIENCE IN QC Automation NEED APPLY.

We are looking for immediate joiners

No work from home option.

Position Title: QC Automation Lead/Manager

Position Type: Full Time, Permanent

Department: Research and Development

Reports to: Manager, Indian Development Centre.

Company Background:

-CGLIA is a software development company building highly available, highly secure, cloud-based enterprise software products that helps speed the research process resulting in new drugs, new devices, and new treatments to improve the health and wellbeing of world population.

- At CGLIA, our work shows our dedication and passion for innovative quality software products that are intuitive and easy to use and exceeds every aspect of customer expectations.

- CGLIA, is the place that develops world-class professionals who would like to be innovative, creative, learn continuously, and build a solid foundation to build products that are special and delight the customer. .

Job Summary:

The QC Manager is a seasoned technologically savvy leader with passion for quality delivery of new products and help us grow. Managing multiple product testing teams and works closely with the Product Management teams, US team, Sales and Marketing and customer support teams in understanding the quality delivery needs.

In this role, you will be hiring the new development staff, mentoring, coaching and building development plans, oversee each aspect of the quality assurance process, and act as a liaison between development team and upper management.

In this role, You will lead and coordinate Test Automation team in all aspects of automation and take ownership of the current automation, recommends new technology, policies or processes to benefit the organization and improve deficiencies.

A demanding job that challenges your intellectual abilities in recommending, defining and implementing the best practices on TDD and BDD in automation testing.

Responsibilities:

· Develop Automation Process, Procedures, Metrics and Analysis.

· Design and maintain Automation frameworks.

· Make sure the rest of the teams have the tools to create automated tests in a structured way.

· Explain and teach basic coding standards for more junior members of the team.

· Perform manual testing to understand features and architecture of our products.

· Review and regulate progress (schedule, cost, quality etc.) and meet performance objectives as per the

project plans.

· Prepare and circulate important test metrics to stakeholders.

· You will also be required to carry out any other duties which may reasonably be required of you.

Qualifications & Skills required:

· Experience of 7-10 years and should be able to define test goals & objectives (Test Strategy & Test Planning)

· Should have good programming skills in Java

· Should have very good knowledge in both Selenium and Java

· Good knowledge in Maven & TestNG

· Good knowledge in TDD, BDD

· Expert in automating tests and building frameworks from the scratch

· Experienced in Manual Testing (Performance, regression, API, database, security and sanity testing.)

· Good OS knowledge (Windows, Linux, OSX)

Job Overview: Paytm Field Sales Executive

As a Paytm Field Sales Executive, you will be responsible for driving the adoption of Paytm’s digital payment solutions, including EDC machines and QR code onboarding, across industries such as Oil and Gas, Dairy, Railways, and Enterprises. This role involves engaging with new customers, generating leads, and promoting Paytm's products to help businesses transition to digital payments. You will work in a dynamic, target-driven environment, offering solutions that simplify transactions for businesses while contributing to Paytm's growth. If you're a self-motivated individual with a passion for sales and technology, this is the role for you.

Key Responsibilities:

• Sales Target Achievement: Drive sales and onboard new customers in assigned regions (Oil & Gas, Dairy, Railways, and Enterprises).
• Customer Onboarding: Manage the onboarding process for customers using QR codes for seamless integration of EDC machines.
• Product Promotion: Promote and explain the features and benefits of EDC machines to potential clients.
• Market Research: Identify new business opportunities by sourcing and acquiring new clients within a 4-5 km radius.
• Lead Generation: Generate leads through personal networking, door-to-door visits, and other sales strategies. (Leads will not be provided by the company.)
• Post-Sales Support: Ensure customer satisfaction by providing post-sales support and service, including resolving issues and offering product recommendations.
• Installation Support: Collaborate with senior team members to install active machines and ensure they remain functional for more than 10 days.
• Documentation and Reporting: Maintain accurate sales records and reporting of all activities, including leads, sales, and installations.

Requirements:

1. Educational Qualification: 12th passed with good sales skills; bachelor's degree is a plus.
2. Skills: Strong sales and communication skills.
3. License: Driving license is optional (preferred but not mandatory).
4. Transportation: Must own a bike for commuting.
5. Documentation: Candidate’s name on Aadhaar Card and PAN card must be identical.
6. CIBIL Score: A CIBIL score of 550 or more. Candidates with 0 and -1 CIBIL score may be considered if they have never taken a loan.

Key Products:

• EDC Machines: Electronic Data Capture devices used for secure payment processing.
• QR Code Onboarding: Simplified customer onboarding using QR codes for easy installation and setup.

Working Conditions:

Working Days: Monday to Saturday

Working Hours: 9:30 AM to 6:30 PM

Conveyance Allowance:

Oil & Gas: ₹100/day

Dairy: ₹100/day

Railway & Enterprises: ₹800/month

Salary & Incentives:

Base Salary: 80% of sales value (based on successful deals)

Incentive: An additional ₹2000 incentive for each active machine installation that remains operational for more than 10 days.

Benefits:

• Growth Opportunities: This role offers growth potential based on individual performance and sales achievements.
• Incentives & Rewards: Additional incentives for each active machine installation and other performance-based rewards.

JOB DESCRIPTION:

• The Development family is responsible for creating, designing, deploying, and supporting applications, programs, and software solutions.
• May include research, new development, prototyping, modification, reuse, re-engineering, maintenance, or any other activities related to software products used internally or externally on product platforms supported by the firm.
• The software development process requires in-depth subject matter expertise in existing and emerging development methodologies, tools, and programming languages.
• Software Developers work closely with business partners and / or external clients in defining requirements and implementing solutions.

RESPONSIBILITIES:

• Lead technical processes and designs considering reliability, data integrity, maintainability, reuse, extensibility, usability, and scalability.
• Review code of development team to ensure quality and adherence to best practices and standards.
• Mentor junior developers to develop their skills and build strong talent.
• Collaborate with Infrastructure partners to identify and deploy optimal hosting environments.
• Define scalability and performance criteria for assigned applications.
• Ensure application meets the performance, privacy, and security requirements.
• Verify test plans to ensure compliance with performance and security requirements.
• Support business and technical presentations in relation to technology platforms and business solutions.
• Mitigate risk by following established procedures and monitoring controls.
• Help develop solutions that balance cost and delivery while meeting business requirements.
• implement technology-specific best practices that are consistent with corporate standards.
• Partner with cross-functional teams to ensure the success of product strategy and project deliverables.
• Manage the software development process.
• Drive new technical and business process improvements.
• Estimate total costs of modules/projects covering both hours and expense.
• Research and evaluate specific technologies, and applications, and contributes to the solution design.
• Construct application Architecture encompassing end-to-end designs.
• Mitigates risk by following established procedures and monitoring controls, spotting key errors, and demonstrating strong ethical behavior.

QUALIFICATIONS:

• Bachelor's degree required with Masters, or equivalent experience preferred
• Minimum of 7 years of related experience.
• 7+ Years of Active Development Experience/ Expertise in Java/J2EE Based Applications proven ability with Hibernate, JPA, Spring, Spring MVC
• Exposure to XML/XSD, JSON and similar data presentation components
• Familiarity with Microservices based architecture and distributed systems.
• Ability to develop and work with REST APIs using Spring Boot framework.
• Knowledge of IBM MQ and messaging protocols such as JMS
• Understanding of Unix/Linux OS including shell scripting
• Strong database and PL/SQL skills
• Experience with CI/CD technologies like GIT, Jenkins, JoCoCo and Maven
• Experience with UI frameworks - Angular, NodeJS and NPM is a plus
• Experience with CSS, HTML, JavaScript, and similar UI frameworks (jQuery, React Angular) is a plus
• Familiarity with Agile development methodology

1. Work across the entire landscape that spans network, compute, storage, databases, applications, and business domain
2. Use the Big Data and AI-driven features of vuSmartMaps to provide solutions that will enable customers to improve the end-user experience for their applications
3. Create detailed designs, solutions and validate with internal engineering and customer teams, and establish a good network of relationships with customers and experts
4. Understand the application architecture and transaction-level workflow to identify touchpoints and metrics to be monitored and analyzed
5. Analytics and analysis of data and provide insights and recommendations
6. Constantly stay ahead in communicating with customers. Manage planning and execution of platform implementation at customer sites.
7. Work with the product team in developing new features, identifying solution gaps, etc.​
8. Interest and aptitude in learning new technologies - Big Data, no SQL databases, Elastic Search, Mongo DB, DevOps.​

1. At least 2+ years of experience in IT Infrastructure Management
2. Experience in working with large-scale IT infra, including applications, databases, and networks.​
3. Experience in working with monitoring tools, automation tools
4. Hands-on experience in Linux and scripting.
5. Knowledge/Experience in the following technologies will be an added plus:​ ​ElasticSearch, Kafka, Docker Containers, MongoDB, Big Data, SQL databases, ELK stack, REST APIs, web services, and JMX.

Key Responsibilities:

1. Training the field team on Sales pitch on regular basis

2. Responsible for revenue generation through sales

3. Drive the off-line lead generation activities for the cities (primarily through referrals) 4. Ensure

minimum 50% sales conversion on the leads assigned to the team 5. Figure out new channels

to generate more leads off-line and ensure conversions on the same 6. Regular evaluation of

the sales team through test and measure their performance 7. Improve the sales efficiency of

the sales team

8. Tracking MoM performance for each of the field sales team

9. Work on the reports for the management and ensure data sanity

10. Real time handling the objection during sales and assisting the field sales team when they

are in front of the client

11. Share feedback on the pricing, policy change and other circumstances which may cause

downfall in sales numbers

12. Conduct motivation sessions with team to keep their moral high