11+ Field service Jobs in Chennai | Field service Job openings in Chennai

• Configure assets as per their compliance applications.
• Does Hardware and software related troubleshooting.
• Addressing Application related concerns via a remote tool
• Address escalation and priority concerns (VIP users) 
• Trouble shooting on all kind of desktop calls. 
• Configuring network services such as LAN. Win proxy & DNS services. 
• Installation & Troubleshooting of printer calls. 
• Configuration of MS Outlook, Outlook Express & solving related problems on user systems.  
• Installing & configuring different Windows based Application Software’s. 
• Configuring and troubleshooting for RDP.  
• Installing & configuring client system to the domain. 
• Installing, Configuring, Monitoring & troubleshooting network printers & solving related problems on user systems. 
• User profile management. 
• Remote configuring enables the Remote Desktop on the host PC and add/enable Remote Desktop users. 

Job Title: OFSAA Consultant

Please find the detailed Job Description below:

Role: OFSAA Consultant

Location: Chennai (Anna salai)

Job Mode: WFO

Company: Equitas Small Finance Bank

Detailed JD *(Roles and Responsibilities):

As discussed, please find the JD for OFSAA Consultant

Job Summary:

We are seeking an experienced OFSAA Consultant with strong expertise in Oracle Financial Services Analytical Applications (OFSAA) and Financial Crime & Compliance Management (FCCM) modules, including AML, KYC, ECM, and Customer Screening (CS). The ideal candidate will have hands-on experience in end-to-end implementation, configuration, customization, and technical support of FCCM solutions, along with strong SQL development skills. A solid understanding of banking and financial domain processes is essential.

Key Responsibilities

OFSAA & FCCM Implementation

• Perform end-to-end installation, configuration, and deployment of FCCM modules such as AML, ECM, KYC, Customer Screening (CS).
• Customize and configure OFSAA components, data models, scenarios, alert workflows, and thresholds.
• Integrate OFSAA/FCCM systems with upstream and downstream banking applications.

Technical Development & Support

• Develop complex SQL queries, stored procedures, and performance-optimized scripts for data extraction, transformation, and loading (ETL).
• Troubleshoot technical issues across OFSAA, FCCM, and AML platforms.
• Work on scenario tuning, data mapping, model validation, and rule configurations.
• Support UAT, SIT, and production migration activities.

Domain & Functional Expertise

• Collaborate with compliance, risk, and business teams to understand AML/KYC regulatory requirements.
• Analyze banking data flows and transactional patterns relevant to AML monitoring.
• Assist in parameterization of AML scenarios and thresholds based on regulatory needs.

Documentation & Stakeholder Interaction

• Prepare technical documents, installation guides, configuration reports, and support materials.
• Work closely with business users, architects, and cross-functional teams for successful project delivery.

Required Skills & Qualifications

• 3–10+ years of experience as an OFSAA / FCCM Technical Consultant (or as specified by employer).
• Strong hands-on experience in OFSAA, FCCM, AML, KYC, ECM, CS modules.
• Expertise in SQL Development and relational databases (Oracle preferred).
• Practical experience in installation, configuration, patching, and environment setup for OFSAA/FCCM.
• Knowledge of banking processes, AML regulations, customer due diligence (CDD), and compliance workflows.
• Strong analytical, problem-solving, and communication skills.

Position Overview

We are seeking a highly skilled Senior Salesforce Service Cloud Developer who will take complete ownership of all Service Cloud development activities—ranging from design and configuration to customization, integration, and deployment. The ideal candidate will have end-to-end control of the technical solution, ensuring high-quality, scalable, and maintainable implementations that align with business requirements and best practices.

This is a hands-on role that requires deep technical expertise, strong problem-solving abilities, and the ability to operate with minimal supervision while collaborating closely with stakeholders.

Key Responsibilities

Take full ownership of Salesforce Service Cloud development lifecycle requirements gathering, solution design, development, testing, deployment, and post-deployment support.

Translate business needs into technical solutions using Service Cloud features such as Cases, Knowledge, Omni-Channel, Live Agent, Service Console, Entitlements, and Milestones.

Design and develop custom Apex classes, triggers, Lightning Web Components (LWC), Visualforce pages, flows, and process builders.

Implement integrations with external systems using REST/SOAP APIs, middleware, or other integration tools.

Configure and manage Service Cloud console, page layouts, record types, queues, and assignment rules.

Maintain code quality through version control, peer review, and adherence to Salesforce best practices.

Create and maintain technical documentation for customizations, integrations, and configurations.

Proactively identify system improvements, performance enhancements, and automation opportunities.

Serve as the go-to technical expert for Salesforce Service Cloud within the organization.

Ensure compliance with Salesforce security standards, governance, and data privacy policies.

Required Skills & Qualifications

7+ years of hands-on Salesforce development experience, including 3+ years specifically in Service Cloud.

Strong command of Apex, LWC, SOQL, SOSL, Visualforce, Flows, and Process Automation.

Proven experience in Service Cloud setup and customization including console configuration, case management, omni-channel routing, and knowledge management.

Expertise in Salesforce APIs and integrations (REST, SOAP, platform events).

Deep understanding of Salesforce security model, sharing rules, and data architecture.

Proficiency in Salesforce DevOps tools (e.g., Copado, Gearset, or equivalent) and version control systems (Git).

Salesforce Platform Developer II and Service Cloud Consultant certifications strongly preferred.

Strong analytical, troubleshooting, and problem-solving skills.

Ability to manage full development ownership in a fast-paced environment with minimal supervision.

Preferred Skills

Experience with Einstein Bots, Field Service Lightning, or other Salesforce add-ons.

Familiarity with Agile/Scrum methodology and working with cross-functional teams.

Knowledge of testing frameworks (Apex tests, Selenium, Provar, etc.). 

·  4 – 5 years of experience in Front end development

·  2 years of experience using React and Redux

·  3 years of experience in using HTML, CSS

·  1 year of experience in any of the Headless CMS such as Ghost or Strapi or Cockpit.

·  2+ years using JavaScript consuming, displaying and updating data using Web APIs (JSON).

·  2+ years of experience using Material UI and JSS.

Requirements:

• A minimum of 3+ years of proven experience with Zoho CRM is a mandatory requirement; you must be an expert in the platform.
• Hands-on experience with coding and development within Zoho CRM (e. g., Deluge scripting, API integration, custom functions, and workflow automation).
• Strong understanding of sales processes and how to optimize them using CRM systems.
• Proficient in analyzing data, generating reports, and using data to drive decisions.
• Familiarity with BigQuery or similar data warehousing platforms for processing and analyzing large datasets is advantageous.
• Ability to work cross-functionally with sales, marketing, and customer success teams, as well as technical staff.
• Strong problem-solving skills with a proactive approach to identifying and fixing CRM-related issues.
• Bachelor's degree in a relevant field (e. g., IT, Computer Science, Business Management).
• Preferred: Experience working in a SaaS environment is a plus.

Java Developer Responsibilities:

• Designing and implementing Java-based applications.
• Analyzing user requirements to inform application design.
• Defining application objectives and functionality.
• Aligning application design with business goals.
• Developing and testing software.
• Debugging and resolving technical problems that arise.
• Producing detailed design documentation.
• Recommending changes to existing Java infrastructure.
• Developing multimedia applications.
• Developing documentation to assist users.
• Ensuring continuous professional self-development.

Java Developer Requirements:

• Degree in Computer Science or related field.
• Experience with user interface design, database structures, and statistical analyses.
• Analytical mindset and good problem-solving skills.
• Excellent written and verbal communication.
• Good organizational skills.
• Ability to work as part of a team.
• Attention to detail.

Job Description

• Be a champion for technical solutions on the Microsoft platform with a keen understanding of Dynamics NAV/BC development practices, and a good knowledge of other development techniques. Should have done upgrades from previous versions and data migration from various legacy applications.
• Provide capability to develop sector-specific templates to enhance the out of the box Dynamics NAV/BC functionality, giving a unique selling point and also a resaleable asset.
• Work closely with the architecture team to design and develop our most complex customer needs, providing development only where these requirements cannot be met through configuration. Creating high quality and sustainable client solutions and project documentation.
• Meet and exceed customer expectations of business knowledge, skills and behavior. Identify business/project risk and mitigate or communicate as necessary.
• Participate in pre-sales activities as requested.
• Support practice development activities such as defining and configuring industry-specific templates.

Responsibilities:

• Be a champion for technical solutions on the Microsoft platform with a keen understanding of Dynamics NAV/BC development practices, and a good knowledge of other development techniques.
• Work closely with the architecture team to design and develop our most complex customer needs, providing development only where these requirements cannot be met through configuration.
• Provide capability to develop sector-specific templates to enhance the out of the box Dynamics NAV/BC functionality, giving a unique selling point and also a resaleable asset.
• Support practice development activities such as defining and configuring industry-specific templates.
• Participate in Pre-sales activities as and when required.

Technical Skills:

Primary Skills Required(Dynamics NAV/BC)

• Extensive experience with Dynamics NAV/BC up to the latest versions
• Broad Dynamics NAV/BC module understanding covering all core modules and additional add-on solutions
• Direct experience in consultancy and solution architecture within a Microsoft Gold Partner environment
• Track record of Dynamics NAV/BC implementation experience either as a team member or team leader.
• Knowledge of NAV/BC implementation and end to end implementation
• Experience with NAV/BC interfacing and integration. Experience in gathering technical requirement. upgrades and migration knowledge is important
• Beneficial to know Agile and Sure Step methodologies
• Experience in other technologies such as D365, SQL, Power BI, SSAS, SharePoint along with knowledge of Azure and .Net;
• Strong verbal and written communication skills, along with well-developed interpersonal skills and an ability to relate to clients and colleagues

Secondary Skills:

• Knowledge of SQL Server, MS Azure, Power BI, SSRS.(Required)
• Good to have someone with Auto domain expertise. Should have very good experience in client handling

Soft Skills Required:

Strong personal organization and time management skills

• 2- 4 years’ experience in solution integration/delivering, and interfacing with customers.
  
• Hands-on experience in SQL and PL/SQL.
• Experience of working in agile teams in implementing large scale digital solutions.
• Good in programming & analytical skills
• Experience in dynamic programming language Python with Django
• Good understanding on enterprise integration, API development, and scalability
• Experience in Software Tools like: Git, Visual Studio code, Jenkins
• Solid experience in System Integration cycles, e.g., code review, source control, code
• quality
• automation scanning, bug scrub, feature testing and product release.
• Able to handle oncall support for bugs caused from delivery
• We are looking for people to co-work with us at our base location (Chennai)
• Ability to co-work with internal teams to optimise and fine tune the integration process
• and move towards a low-code integration framework