2+ Managed services Jobs in India

• Needs to have clear, concise communication skills, both written and verbally, must speak slowly and clearly

• Needs to be able to answer incoming calls from customers and create tickets, assist with requests, be able to call third party vendors to open tickets and manage from creation to completion

• Needs to be able to follow multiple different processes depending on the circumstances

• Avaya Communication Manager including G650 – Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• Avaya Media Gateways: G430, G450, G700, G350 – Triage alarms, troubleshooting breakfix issues

• System Manager/Session Manager (SIP) – Triage alarms, Troubleshooting breakfix issues including SIP and simple/complex MAC • AES – Triage alarms, Troubleshooting breakfix issues

• Avaya ACSS certification

• Avaya SBC – Triage alarms, Troubleshooting breakfix issues

• CMS - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC • Avaya One X Agent/Communicator- Troubleshooting breakfix issues

• AVST - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• IX messaging - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• AAM - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• Intuity Audix - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC MM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• CMM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• Utility Servers- Triage alarms, troubleshooting breakfix issues and simple/complex MAC

• Avaya Aura Media Server- Triage alarms, troubleshooting breakfix issues

Hi,

Greetings from MNR!!

 Hope you are doing well, Garima (Sr. TA Executive) @ MNR Solutions Pvt Ltd, a Human Capital Solutions Company specializing in Global Executive Search and Selection, Recruitment Process Outsourcing and Human Resources Consulting across industries. Headquartered at Delhi/NCR – Noida with presence in Delhi, Bangalore, India & Mauritius

Job Description:

Company Name:MNR Solutions
Designation: Managed Sales
Exp: 8+Years
Location: Mumbai.

Role 1:

• At least 5 years of in Managed Service Business
• Based out of Mumbai
• Overall, 8 years of experience.
• System integration experience.
• Industry experience of any BFSI, Manufacturing, pharma, retail etc.
• Managed service automation experience is preferred.
• Masters Graduate,
• ITIL Certification Preferred
• Local Enterprise IT Leadership Connects
• Presentable, Good Communication & Presentation Skills
• Ability to Map and Connect with Technology and SCM Organization
• Ability to team up within the Organization for Deal Orchestration.

Role 2:

• At least 8yrs of in Managed Service Business
• Based out of Mumbai
• Overall, 12-14 years of experience.
• System integration experience.
• Industry experience of any BFSI, Manufacturing, pharma, retail etc.
• Managed service automation experience is preferred.
• Masters Graduate,
• ITIL Certification Preferred
• Local Enterprise IT Leadership Connects
• Presentable, Good Communication & Presentation Skills
• Ability to Map and Connect with Technology and SCM Organization
• Ability to team up within the Organization for Deal Orchestration.