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Required Technical Skills
Experience required: 5-8 yrs. Minimum 5 years of ServiceNow Design and Development experience apart from
support/admin. Good to have any #ServiceNow Implementation Specialist Certification or Application
Developer Certification. #ITSM/ #ITBM/ #ITOM/ #SecurityOps/ #grc development experience (Good to have). Hand on experience in Integration of third-party API's - Primary skills: ServiceNow
#ITSM/GRC Dev engineer. Must be CSA certified and great plus if certified as Implementation specialist. Hands On Experience in #Integration of #API's. Preferred
Minimum years of experience: 3 years in ServiceNow development
Certification is mandatory - #CAD Custom Application Development
ServiceNow,ITSM + CSM
Role Purpose The role holder is responsible for developing ServiceNow services, applications and modules, which satisfy the agreed requirements/stories and acceptance criteria, in collaboration with the Lead Consultant and Engagement Manager, on customer projects. The role holder will ensure that Fujitsu is seen as a trusted ServiceNow delivery partner and project activities are successfully delivered as sold, generating positive customer feedback and unpinning further business growth.Key Accountabilities 1.Product Development. In-depth knowledge of the ServiceNow Platform (2 years), from the technology, development, integration and modules, to design, develop, implement and test modules in line with agreed timelines, budget, costs, quality and development standards.2.IT Integration. Provides integration facilities and provisions logistics on ServiceNow implementation projects, for the required customer integrations.3.Process Improvement. Suggests and implements proposals for process improvements within projects, once agreed.4.Innovation. Uses new technologies and methods actively to develop competitive services on customer projects.5.Documentation. Provides technical documentation on modules / products, following company standards on customer projects.6.Technical Expertise. Maintains high level of product and solution knowledge and maintains an up-to-date skills profile in ServiceNow and Java Scripting, .NET and Jelly code.7.Capabilities: Ability to drive business requirements and take an active/leading role with customer stakeholders including C-level / director level / users.Selection Criteria:Must have implementation experience in complete ITSM and CSM (Agent and Configurable Workspace, Playbook, Types, Guided decisions, Configuration Areas, Roles, Integration of CSM with other ServiceNow Apps).Strong expertise in scripting on the ServiceNow platform using JavaScript, CSS and Angular JS: Flows, Business Rules, Client Scripts, UI Actions, Widgets and UI PagesDeep understanding of the key technologies relevant to the ServiceNow integration solutions including: Integration Hub, SSO, Web Services, LDAP, JDBC, etc.Educated to degree level or have at least three years experience in an IT industry/environmentAt least three years of experience in technical delivery, preferably within a consulting environmentServiceNow Certified Administrator is essentialServiceNow Certified Implementation Specialist is desirableServiceNow Application Developer certification is essential.Experience of software development lifecyclesExperience of Agile and Waterfall project methods.
Skills – Jboss, DevOps, ServiceNow, Windows Server.
JD - Application Maintenance -- Must have -- Installation and configuration of Custom/Standard Software e.g., FileZilla, JDK, OpenJDK Installation and configuration of JBOSS/Tomcat Server, Configuration of HTTPS certificate in JBOSS/Tomcat, Windows Event Viewer/IIS Log/ Windows Security /Active Directory, how to set Environment variable, Registry value, etc. Nice to Have --- Basics of Monitoring Knowledge of PowerShell, MS Azure Devops, Deploy and Configure application, how to check Last installed version of any software/patch, ServiceNow , ITIL , Incident Management , Change Management
Evora is an international system integrator with focus on mobile and user experience (UX). We are a trusted partner for innovative digital maintenance and service solutions for global and regional customers in Europe, North America, Asia & Pacific. As SAP Gold Partner, Service Now Specialist and Click partner (by Salesforce), we offer consulting services, software development, quality assurance services and system integration based on standard components and products, as well as support & application management. By implementing best-practice solutions while optimizing their processes we help our customers to be successful in tomorrow's world.
Desired Profile:
- Experience with other ITSM software (BMC, Landesk, Cherwell, Heat, Axios, HP,etc.)
- Experience with development and implementation of ServiceNow ITSM modules
- System integration experience using web services and other web based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
- Experience with extending the ServiceNow schema to custom applications
- Understands technical and functional design requirements related to ServiceNow Create and manage scripts and workflow
- Exposure to ServiceNow platform capabilities and tools like Discovery and Orchestration and other applications like ServiceWatch, GRC etc.
- Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system. Fundamental understanding of ITSM, ITIL or CMDB
- Experience presenting and conducting demo reviews with client stakeholder
- Experience with ServiceNow's ServiceWatch and/or Discovery tools
- Custom UI Changes with usage of Web Technologies such as DOM, HTML changes
- Advanced experience with ServiceNow implementations
- Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly
Desiered Profile:
- Strong understanding of ServiceNow platform architecture,applications and modules
- Experience with integrations between ServiceNow and other
tools/systems - Proficient in all phases of the Application Development
lifecycle with experience in an agile environment - Excellent verbal and written communication skills, with
experience interacting with clients at multiple levels - ServiceNow certifications are preferred
- Experience with Knowledge Base platforms, ideally
ServiceNow Knowledge Management application is a plus
Experience & Background
- B-Tech/BCA/MCA
- 2-4 years of IT industry experience.
- Minimum 1 year of implementation/customization experience on ServiceNow
- ITIL/ServiceNow
certifications will be an added advantage.
Experience & Background
- B-Tech/BCA/MCA
- 0-2 years of IT industry experience.
- Minimum 1 year of implementation/customization experience on ServiceNow
- ITIL/ServiceNow
certifications will be an added advantage. - Exposure on Service Now integration protocols with other application/systems
- Excellent attention to details, ability to multitask, and effective time management skills
- Knowledge of web based development languages; specifically JavaScript, Ajax
- Exposure of ITSM Framework and ITIL
- Good Communication Skills
Incident, Problem, change, Release and Knowledge Management, Asset management and CMDB
Creating Service Requests
Hands on experience with client scripts and business rules.
Content Management: - developing ESS page.
Hands on with UI Actions / UI policy / Access Control Lists, etc.
Overview of integration:- LDAP integration and Overview of Web-services.
Use of Record producers to create Incident and Problem.
Update sets to move customization from Dev. to Production Instance.
Workflow editor to design workflow of various modules and for triggering of various
MOURI Tech, a global enterprise solutions provider is commit
Required skill set:
- Should have good hands on with ServiceNow
- Should be have good communication skills