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Customer Service Jobs in Kolkata

11+ Customer Service Jobs in Kolkata | Customer Service Job openings in Kolkata

Apply to 11+ Customer Service Jobs in Kolkata on CutShort.io. Explore the latest Customer Service Job opportunities across top companies like Google, Amazon & Adobe.

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Webvio Technologies Private Limited
Unit No 302, 3rd Floor, Ecospace Business Park Block-4a, AA II, Rajarhat, Newtown, Kolkata, Chakpachuria, West Bengal 700160, Kolkata
0 - 2 yrs
₹2L - ₹3L / yr
Communication Skills
International sales
Customer Service
Customer Support
  1. Excellent Communication Skills required
  2. Minimum 6 months in international sales process or 1 year in customer support

Perks

  • Salary On 1st
  • Incentives upto 1 lakhs
Read more
Webvio Technologies Private Limited
Supriya Chatterjee
Posted by Supriya Chatterjee
Kolkata
3 - 4 yrs
₹2L - ₹4L / yr
International sales
Customer Service

Webvio is urgently hiring for US Travel Sales Executives for the Kolkata Location.

**Exp candidates in International Sales can apply only**

Shift Timing:-US Shift(Night Shift)

Salary:- 18k-26k inhand+Incentives upto 2lakhs


Required Candidate profile

The candidate should be very good at English Communication Skills.

Should have minimum 2yrs of exp in International Sales

Should be comfortable with US Shift

Should be eager to earn Incentives


Perks and benefits

Salary on 1st of every month

Stable work life

Read more
Reliance Brands Ltd.
Nazim Kapadia
Posted by Nazim Kapadia
Mumbai, Navi Mumbai, Delhi, Gurugram, Noida, Chandigarh, Surat, Pune, Ahmedabad, Chennai, Kochi (Cochin), Bhopal, Indore, Patna, Kolkata, Lucknow
0 - 3 yrs
₹1L - ₹2L / yr
Customer Service
Retail
Know your customer
Customer Success
Sales
+2 more

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

 

Job Title: Fun Consultant

Grade: A1

Role:

  • Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
  • Believes and lives the attitude of “Sheer customer delight” – go beyond
  • To efficiently adhere to all “company procedures and policies.”
  • To work with the team to achieve award winning “customer service.”

Key Responsibilities:

  • Contribute to achieve store KPIs.
  • Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
  • Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

  • Superior understanding of Indian retailing and global trends.
  • Good communication and interpersonal skills - understand customer needs
  • Good at relationship building - conversion to sales
  • Ability to follow brand and store guidelines
  • Good operations experience – receiving stock, inventory keeping, cash handling etc.
Read more
company logo
Kolkata
0 - 9 yrs
₹2L - ₹3L / yr
English Proficiency
Customer Service
Customer Support
URGENT HIRING FOR MNC AT KOLKATA 
 
Desired Profile:
➢ Must have excellent communication skills in English (both oral and written)
➢ Willingness to work in night shift and join ASAP
➢ Both experienced and freshers can apply
Other Details:
• Process: inbound voice process (US healthcare)
• Night shift 
• Age within 35
• Work from office
• Salary – 13.5K to 18.5 K inhand (depending upon experience and CTC)
• 5 days working & 2 days weekly off
• Location – Salt Lake, sector -5 , Kolkata
Job Perks-:
✓ Fixed weekend (Sat & Sun) off
✓ Cab drop facility provided
✓ Subsidised meals
✓ No sales, no target
✓ PF & ESI available
✓ Attendance allowance of 1k per month provided.
✓ Lucrative bonus and incentives available
 
 
 
Read more
company logo
Kolkata
0 - 5 yrs
₹1L - ₹2L / yr
English Proficiency
Customer Support
Customer Service
Urgent hiring for an MNC in Kolkata! !

Desired Profile:
➢ Must have excellent communication skills in English (both oral and written)
➢ Willingness to work in night shift and join ASAP
➢ Both experienced and freshers can apply

Other Details:
• Process: inbound voice process (US healthcare)
• Night shift
• Work from office
• Salary – 13.5K to 18.5 K inhand (depending upon experience and CTC)
• 5 days working & 2 days weekly off
• Location – Salt Lake, sector -5 , Kolkata

Job Perks-:
✓ Fixed weekend (Sat & Sun) off
✓ Cab drop facility provided
✓ Subsidised meals
✓ No sales, no target
✓ PF & ESI available
✓ Attendance allowance of 1k per month provided.
✓ Lucrative bonus and incentives available
Read more
company logo
Agency job
via Career comfort by Neha Agarwal
Kolkata
0 - 7 yrs
₹2L - ₹3L / yr
English Proficiency
Customer Service
Title - International BPO Jobs
Subtitle - Process Associate

MNC in KOLKATA is Looking for YOU !

• Excellent English Communication Skills required
• Candidate should be okay with Night Shift
• Candidate based in Kolkata can only apply
• Work from Office Job
• International Inbound Voice Calling (US Medical Process)
• Fixed Sat & Sun (Weekend) off
• Both fresher & experienced can apply
• Min Qualification - 12 Pass / Diploma
• In hand Salary – 12.5k to 18.5k (depending on experience & current CTC)
• Attendance Allowance – 1k Month (12k Annually)
• Quarterly Bonus – 2k, Half Yearly Bonus – 3k & Yearly Bonus – 10k (Total 15k Annually)
• Lucrative Monthly Incentives (Performance Based)
• No Target, No Sales Job
• Shift Timing - 5.30 pm to 7 am (Any 9 hours shift)
• Free Drop Facility Available
• Location - Salt Lake, Sector 5
• Candidate should be ready for Immediate Joining on Selection
Read more
Innover Digital

at Innover Digital

1 video
1 recruiter
Sharmistha Paul
Posted by Sharmistha Paul
Kolkata
0 - 7 yrs
₹1L - ₹4L / yr
Customer Service
Communication Skills
Client Servicing
Innover Digital is hiring for the Customer Service Representative position for Kolkata location.
Candidates should be based out of Kolkata only.
If you are very good at communication, Customer-centric and patiently listening then this role is a good match for you!
Candidates must have flexibility working in Night shift as we mainly have USA-based clients to cater to.
Salary-Negotiable
5 Days work week.
2 Rotational week off.
We are providing a Work from Office opportunity.

 
Read more
Slip a Trip

at Slip a Trip

2 recruiters
Samarth Ribiawala
Posted by Samarth Ribiawala
Kolkata
1 - 3 yrs
₹1.8L - ₹2.2L / yr
Customer Service
Customer Support
Customer Relationship Management (CRM)
Tally
MS-Office
Responsibilities :

- Record incoming queries from customers for airline ticketing
- Check for the best price
- Share a quote with the customer at the earliest
- Solve problems (if any) faced by customers
- Issue boarding pass 1 day prior to departure


Prerequisites
- Worked as a ticketing executive in a travel company
- Knowledge of Series Fare
- Strong Negotiation skills
Read more
Aryston Web Solution

at Aryston Web Solution

2 recruiters
raheel ahmed
Posted by raheel ahmed
Kolkata
0 - 1 yrs
₹1.3L - ₹1.8L / yr
Communication Skills
Effective communication
B2B Marketing
Sales
Inside Sales
+2 more
Aryston web solution deliver comprehensive web & digital solutions at highly competitive rates to our international clients.

Job Description Leading International BPO hiring CCE for International Website Selling Process.
Job Description
Purpose: To generate clients and convince them the importance of business promotion and websie for there business and also to make collection from clients.
- B2B Process
- Unlimited incentives opportunity.

Requirement:
Fluency in English communication is mandatory.
Fresher with good communication in english are required.
Candidates with experience in website selling campaign are preferred.
Open to work in full time Night shift.

Fixed Salary structure, salary negotiable for experienced candidates.
Monthly Sales Incentives.

Shift Timing: Night Shift (8:00 pm - 5:00 am)
5 Days working.SATURDAY & SUNDAY Fixed OFF
FRESHERS are welcome
Read more
Kolkata
0 - 2 yrs
₹1.3L - ₹1.8L / yr
Communication Skills
Effective communication
Business Process Outsourcing (BPO)
voice process
outbound
+4 more
Aryston web solution deliver comprehensive web & digital solutions at highly competitive rates to our international clients.

Job Description Leading International BPO hiring CCE for International Website Selling Process.
Job Profile:
- To generate clients and convince them to purchase website and also to make collection from clients.
- Develop and Maintain proper interaction and reputation with the clients
- Understand the business needs of the Clients
- Convince them to invest on new Projects with the Company
- Outbound process (Website selling)
- B2B Process
- Unlimited incentives opportunity.

Requirement:
Fluency in english communication is mandatory.
Fresher with good communication in english are required.
Candidates with experience in website selling campaign are preferred.
Open to work in full time Night shift.

Fixed Salary structure, salary negotiable for experienced candidates.
Monthly Sales Incentives.

Shift Timing: Night Shift (8:00 pm - 5:00 am)
5 Days working.SATURDAY & SUNDAY Fixed OFF
FRESHERS are welcome
Read more
hoichoi tv

at hoichoi tv

1 recruiter
Recha Paliwal
Posted by Recha Paliwal
Kolkata
1 - 6 yrs
₹2L - ₹3.6L / yr
Customer Support
Customer Service
Customer Retention

About hoichoi:

hoichoi is an on-demand video streaming entertainment platform for Bengalis worldwide. With an array of exciting Content choices including Bengali Classics, Blockbusters, Documentaries, Short Films and Exclusive original web series we aim to be home to the best in Bengali entertainment.

Hoichoi is the digital vertical of SVF Entertainment - a leading Media and Entertainment company in East India, with 5 National Awards to its credit and capabilities in Film and TV Production, Cinemas, Distribution, Digital Cinema, Music and New Media.

As we take on the next level of growth, we are on the lookout for passionate and talented people to join our team, committed to redefining online entertainment for Bengalis globally.

 

Overview:

Being a “customer first” company, the Customer Support division is critical to Hoichoi. This team comprises of enthusiastic, passionate, fun-loving and highly communicative individuals who continuously work towards ensuring a great experience for Hoichoi users at all times.

This is a high commitment role and you will fit right in if you believe in delivering the best service experience and are passionate about Bengali entertainment.

Job Role:

·        Answer user communication/queries via emails, live chats and calls

·        Ensure minimum turnaround time for resolving user queries & complaints

·        Deliver best in class service in the friendliest and timely manner

·        Suggest process & product improvements based on user feedback

·        Assist the team in reporting & analysis

 

Qualifications:

·        2+ years’ experience in customer service specializing in Inbound/Outbound support, ideally from an internet start-up/e-commerce background

·        Excellent proficiency in Bengali, English & Hindi

·        Critical thinking and problem-solving skills

·        An understanding of the 'Customer First' principle and committed to consistently delivering high-quality customer support.

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