11+ Strategic service management Jobs in Bangalore (Bengaluru) | Strategic service management Job openings in Bangalore (Bengaluru)

Job Description

AVP-Professional Services APAC & EMEA

Professional Services is a growing and strategically important practice at Acqueon. We believe that Professional Services is a key component of our overall service offering that enables our customers to expand how they work with us and derive additional value. Professional Services delivers custom advisory projects that deepen our strategic client relationships, support the development of new services and drive our overall company growth.

The AVP of Professional Services will work alongside the Head of Services, Support and Customer Success to define and deliver our PS strategy and KPIs. You will have the opportunity to build and set the direction of this developing practice that will improve our customer experience and further enable the growth of Acqueon. We're looking for an experienced service provider/consul tant with a proven track record of creating, selling, and delivering custom services that meet the evolving needs of clients operating in a high growth environment. This is a cross-functional role that requires partnership and coordination with other practices such as Customer Success, Product Management and Sales.

Key Responsibilities

• Manage multiple PS delivery teams responsible for the implementation of Acqueon’ s product for multiple customers
• Own the APAC and EMEA services forecast and pipeline
• Plan and monitor all projects throughout the program life cycle via the Team leaders. Managing risks and issues and taking corrective measurements on projects
• Ensure best practices and processes are adhered to for implementation and work towards continuous improvement
• Ensure customers are taken live within the promised timeframe
• Drive Weekly and Governance meetings with client and internal stakeholders on a regular basis
• Work with Sales, Customer Success and Customer Support teams to ensure that they understand any customizations done or unique needs served for the customer
• Work closely with the product development team to share client feedback and for post-implementation reviews
• Track key metrics and KPIs related to implementation success
• Identify implementation areas that can be automated and work with the product or customer success teams to automate them
• Up-sell / cross-sell Acqueon’ product or services wherever applicable

Key Capabilities

• A bachelor’s or master’s degree in engineering or technology
• 12+ years of mandatory experience in Implementation world class products
• Ability to manage multiple clients and projects/tasks simultaneously
• Proven experience managing pipelines and operational forecasts
• Ability to partner with other key stakeholders to define and implement process, procedure and strategic change
• Exception problem solving and solutions skills
• Customer success-oriented attitude
• Excellent written and oral English skills
• Understanding of how cloud-based applications are delivered and consumed
• Understand of unique features and challenges of SaaS applications
• Exceptional critical thinking skills is a plus
• Flexibility to travel is required
• Timely execution-oriented professionals will be preferred
• Focus on quality and attitude to excel will be a big plus
• He/She should have experience in contact center domain

Bangalore

Acqueon’ s conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximize the potential of every customer conversation. Acqueon is trusted by 200 clients across industries to increase sales, improve collections and re-engage with otherwise-defecting customers.

Acqueon is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

For more information on how Acqueon delivers business value using Conversational Engagement, please visit http://www.acqueon.com/">www.acqueon.com

Job description:

Digital Marketing Intern – Lead Generation, Email Campaigns, Canva & SEO

Location: Bangalore (On-site)

Duration: 6 months

Employment Type: Internship

About the Role:

We are looking for a Digital Marketing Intern with a strong interest in lead generation, email campaigns, Canva design, and SEO. This internship offers an opportunity to gain hands-on experience in executing digital marketing campaigns, optimizing content, and understanding marketing analytics. The role is ideal for someone who wants to build a foundation in digital marketing while working on real projects.

Key Responsibilities:

• Assist in planning, designing, and executing email marketing campaigns.
• Support lead generation activities through LinkedIn, email, and other online channels.
• Create visually appealing content and graphics for social media, emails, and campaigns using Canva.
• Conduct keyword research, assist with on-page and off-page SEO, and optimize website content for better visibility.
• Monitor and analyze digital marketing campaign performance, providing insights and recommendations.
• Collaborate with the marketing team on creative content strategies and campaign ideas.
• Maintain accurate records of campaigns, leads, and content for reporting purposes.

Skills & Qualifications:

• Exposure to digital marketing concepts including lead generation, email marketing, Canva, and SEO.
• Strong written and verbal communication skills.
• Basic understanding of analytics and reporting tools (Google Analytics, SEMrush, etc.) is a plus.
• Creative mindset with attention to detail and ability to work in a team.

Preferred:

• Familiarity with email marketing platforms (Mailchimp, HubSpot, etc.).
• Knowledge of social media marketing best practices.
• Interest in B2B or B2C marketing campaigns.

Benefits:

• Hands-on experience with end-to-end digital marketing campaigns.
• Mentorship from experienced marketing professionals.
• Opportunity to work on live campaigns with measurable impact.
• Exposure to marketing analytics, SEO, and content creation workflows.

Job Type: Internship

Contract length: 6 months

• 5+ years full-stack development
• Proficiency in AWS cloud-native development
• Experience with microservices & async architectures
• Strong TypeScript proficiency
• Strong Python proficiency
• React.js expertise
• Next.js expertise
• PostgreSQL + PostGIS experience
• GraphQL development experience
• Prisma ORM experience
• Experience in B2C product development(Retail/Ecommerce)
• Looking for candidates based out of Bangalore only

CTC: up to 40 LPA

If interested kindly share your updated resume at 82008 31681

Profile- Java Developer

Experience– 4 to 7 Years

Skills Required - Java, Spring Boot, Hibernate, Microservices, Design Patter, JUnit, Mockito

Roles & Responsibilities -

• Experience in Java, J2EE, and Java 8 Features
• Experience in Java frameworks such as Spring, Hibernate.
• Experience in Microservices Architecture.
• Expertise in designing and implementing RESTful APIs.
• Familiarity with build tools such as Ant, Maven, and Gradle
• Proficient understanding of code versioning tools, such as Git
• Familiarity with Agile methodologies and Scrum framework.
• Sound knowledge of Oops programming
• Basic knowledge of any cloud and CI/CD Tools

Job Title: Digital Marketing Manager

Experience Level: 10+ Years

Location: Bangalore (On-site/Hybrid)

Industry: Outsourcing & Business Process Management (BPM)

Salary Range: ₹9 – ₹14 LPA

Job Summary:

We are looking for an experienced and strategic Digital Marketing Manager to lead our digital marketing efforts. The ideal candidate will have over a decade of experience, with a strong track record in B2B digital marketing, preferably in the outsourcing, BPM, or IT services industries. This role demands an individual who can drive end-to-end digital campaigns, enhance online brand presence, generate qualified leads, and align digital marketing with business outcomes.

Key Responsibilities:

• Strategy & Execution:
• Develop and implement comprehensive digital marketing strategies aligned with company goals.
• Channel Management:
• Lead and manage SEO/SEM, PPC, social media, email marketing, content strategy, and paid campaigns.
• Lead Generation:
• Design and execute multi-channel lead generation and nurturing campaigns targeting international B2B clients.
• Performance Analysis:
• Track KPIs, analyze performance, and continuously optimize digital campaigns for maximum ROI.
• Collaboration:
• Work closely with Sales, Product, and Operations teams to ensure marketing initiatives support business objectives.
• Digital Assets:
• Oversee website management, landing pages, content production, and digital branding initiatives.
• Tools & Automation:
• Manage marketing automation tools, CRM integration (e.g., HubSpot, Salesforce), and campaign workflows.
• Team Leadership:
• Guide and mentor junior marketers or external agency teams to deliver consistent performance.

Requirements:

• 10+ years of experience in digital marketing, with at least 3 years in a managerial or leadership role.
• Proven B2B marketing expertise, preferably in outsourcing, BPM, or IT services sectors.
• Strong command of SEO/SEM, Google Ads, LinkedIn Campaigns, and Marketing Automation platforms.
• Demonstrated success in lead generation, campaign optimization, and conversion strategies.
• Analytical mindset with hands-on experience in data-driven decision-making.
• Exceptional communication, project management, and stakeholder coordination skills.
• Master’s degree in Marketing, Business Administration, Communications, or related field.

Responsibilities:

• Collaborate with cross-functional teams to define, design, and ship new features.
• Develop and maintain web applications using Angular and C# .NET.
• Design, build, and maintain efficient, reusable, and reliable code.
• Ensure the best possible performance, quality, and responsiveness of the application.
• Identify and correct bottlenecks and fix bugs.
• Work with external data sources and APIs.
• Unit-test code for robustness, including edge cases, usability, and general reliability.
• Collaborate with other developers and stakeholders to ensure successful project completion.

Requirements:

• Bachelor's degree in Computer Science, Software Engineering, or related field.
• 2+ years of experience in web application development using Angular and C# .NET.
• Strong knowledge of Angular 2+ and TypeScript.
• Experience with Angular Material and Bootstrap.
• Experience with C# .NET and .NET framework.
• Knowledge of relational database design and development using SQL Server.
• Familiarity with agile development methodologies.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.

Preferred Qualifications:

• Experience with ASP.NET Core.
• Experience with Entity Framework Core.
• Experience with Azure Cloud Services.
• Familiarity with unit testing frameworks such as NUnit and xUnit.
• Experience with source control management tools such as Git.
• Knowledge of CI/CD pipelines using Azure DevOps or similar tools.

Any grads with MBA. Fresher's are welcome to apply. Candidates should have good communication and negotiation skills. Interested Candidates share with me their updated resume.

Role:            Business Development Executive(Sales)

Industry Type:     IT Services & Consulting

Department:       Sales & Business Development

Employment Type:   Full Time, Permanent

Role Category:     B2C Sales

Salary:           Best in the industry

Education:-

UG: Any Graduate

PG: MBA/PGDM in Marketing