11+ Strategic service management Jobs in Bangalore (Bengaluru) | Strategic service management Job openings in Bangalore (Bengaluru)

Job Description

AVP-Professional Services APAC & EMEA

Professional Services is a growing and strategically important practice at Acqueon. We believe that Professional Services is a key component of our overall service offering that enables our customers to expand how they work with us and derive additional value. Professional Services delivers custom advisory projects that deepen our strategic client relationships, support the development of new services and drive our overall company growth.

The AVP of Professional Services will work alongside the Head of Services, Support and Customer Success to define and deliver our PS strategy and KPIs. You will have the opportunity to build and set the direction of this developing practice that will improve our customer experience and further enable the growth of Acqueon. We're looking for an experienced service provider/consul tant with a proven track record of creating, selling, and delivering custom services that meet the evolving needs of clients operating in a high growth environment. This is a cross-functional role that requires partnership and coordination with other practices such as Customer Success, Product Management and Sales.

Key Responsibilities

• Manage multiple PS delivery teams responsible for the implementation of Acqueon’ s product for multiple customers
• Own the APAC and EMEA services forecast and pipeline
• Plan and monitor all projects throughout the program life cycle via the Team leaders. Managing risks and issues and taking corrective measurements on projects
• Ensure best practices and processes are adhered to for implementation and work towards continuous improvement
• Ensure customers are taken live within the promised timeframe
• Drive Weekly and Governance meetings with client and internal stakeholders on a regular basis
• Work with Sales, Customer Success and Customer Support teams to ensure that they understand any customizations done or unique needs served for the customer
• Work closely with the product development team to share client feedback and for post-implementation reviews
• Track key metrics and KPIs related to implementation success
• Identify implementation areas that can be automated and work with the product or customer success teams to automate them
• Up-sell / cross-sell Acqueon’ product or services wherever applicable

Key Capabilities

• A bachelor’s or master’s degree in engineering or technology
• 12+ years of mandatory experience in Implementation world class products
• Ability to manage multiple clients and projects/tasks simultaneously
• Proven experience managing pipelines and operational forecasts
• Ability to partner with other key stakeholders to define and implement process, procedure and strategic change
• Exception problem solving and solutions skills
• Customer success-oriented attitude
• Excellent written and oral English skills
• Understanding of how cloud-based applications are delivered and consumed
• Understand of unique features and challenges of SaaS applications
• Exceptional critical thinking skills is a plus
• Flexibility to travel is required
• Timely execution-oriented professionals will be preferred
• Focus on quality and attitude to excel will be a big plus
• He/She should have experience in contact center domain

Bangalore

Acqueon’ s conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximize the potential of every customer conversation. Acqueon is trusted by 200 clients across industries to increase sales, improve collections and re-engage with otherwise-defecting customers.

Acqueon is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

For more information on how Acqueon delivers business value using Conversational Engagement, please visit http://www.acqueon.com/">www.acqueon.com

Bangalore / Chennai

• Hands-on data modelling for OLTP and OLAP systems
• In-depth knowledge of Conceptual, Logical and Physical data modelling
• Strong understanding of Indexing, partitioning, data sharding, with practical experience of having done the same
• Strong understanding of variables impacting database performance for near-real-time reporting and application interaction.
• Should have working experience on at least one data modelling tool, preferably DBSchema, Erwin
• Good understanding of GCP databases like AlloyDB, CloudSQL, and BigQuery.
• People with functional knowledge of the mutual fund industry will be a plus

Role & Responsibilities:

● Work with business users and other stakeholders to understand business processes.

● Ability to design and implement Dimensional and Fact tables

● Identify and implement data transformation/cleansing requirements

● Develop a highly scalable, reliable, and high-performance data processing pipeline to extract, transform and load data from various systems to the Enterprise Data Warehouse

● Develop conceptual, logical, and physical data models with associated metadata including data lineage and technical data definitions

● Design, develop and maintain ETL workflows and mappings using the appropriate data load technique

● Provide research, high-level design, and estimates for data transformation and data integration from source applications to end-user BI solutions.

● Provide production support of ETL processes to ensure timely completion and availability of data in the data warehouse for reporting use.

● Analyze and resolve problems and provide technical assistance as necessary. Partner with the BI team to evaluate, design, develop BI reports and dashboards according to functional specifications while maintaining data integrity and data quality.

● Work collaboratively with key stakeholders to translate business information needs into well-defined data requirements to implement the BI solutions.

● Leverage transactional information, data from ERP, CRM, HRIS applications to model, extract and transform into reporting & analytics.

● Define and document the use of BI through user experience/use cases, prototypes, test, and deploy BI solutions.

● Develop and support data governance processes, analyze data to identify and articulate trends, patterns, outliers, quality issues, and continuously validate reports, dashboards and suggest improvements.

● Train business end-users, IT analysts, and developers.

Required Skills:

● Bachelor’s degree in Computer Science or similar field or equivalent work experience.

● 5+ years of experience on Data Warehousing, Data Engineering or Data Integration projects.

● Expert with data warehousing concepts, strategies, and tools.

● Strong SQL background.

● Strong knowledge of relational databases like SQL Server, PostgreSQL, MySQL.

● Strong experience in GCP & Google BigQuery, Cloud SQL, Composer (Airflow), Dataflow, Dataproc, Cloud Function and GCS

● Good to have knowledge on SQL Server Reporting Services (SSRS), and SQL Server Integration Services (SSIS).

● Knowledge of AWS and Azure Cloud is a plus.

● Experience in Informatica Power exchange for Mainframe, Salesforce, and other new-age data sources.

● Experience in integration using APIs, XML, JSONs etc.

About Rekise Marine

Rekise Marine is building autonomous ships and submarines that operate in the world's most hostile environments. We're executing India's flagship autonomous submarine project — the Jalkapi XLAUV — on order from the Indian Navy. This is an unmanned submarine weighing over 20 tons that can travel 5,000+ kilometers autonomously and operate in the ocean for 30+ days at a time.

We're creating some of the largest autonomous robots in the world, machines with direct impact on the global economy and national security. While autonomous cars in India may still be a dream, autonomous ships and submarines are already a reality, and it is possible to build for the world from India.

The Role

We're at a critical inflection point with rapid growth across team size, operations, and revenue. We're onboarding institutional investors and executing complex defense contracts on tight deadlines. We need a Financial Controller to build robust financial operations and systems that can scale with us. This is a high-impact leadership role where you'll shape the financial foundation of a pioneering deep-tech company, working directly with the Founder/CEO and becoming a key strategic partner as we grow.

Key Responsibilities

• Financial Operations & Controls: Establish robust internal controls across multi-location operations. Own payments, approvals, and cash management. Build scalable processes for complex procurement (from local purchases to international imports).

• MIS & Strategic Reporting: Develop comprehensive management information systems for leadership and board. Create dashboards providing real-time visibility into key financial and operational metrics.

• Investor Relations: Serve as primary financial interface with institutional investors. Prepare investor reports, due diligence materials, and financial presentations.

• Fundraising Support: Support fundraising efforts with financial models, projections, and investor materials. Plan capital expenditure for long-term growth.

• Compliance & Audit: Coordinate audits and ensure compliance with all statutory requirements. Manage relationships with external agencies for accounting and secretarial services.
• 
  
• Business Finance: Partner with leadership on business planning, budgeting, and forecasting. Develop project-level financial tracking for defense contracts.

Required Qualifications

• CA (Chartered Accountant) or ICWA/CMA with 6-10 years of progressive finance experience.
• 3+ years in high-growth startups (Series A-B stage preferred), with experience scaling financial operations during rapid growth.
• Demonstrated experience working with institutional investors (VCs, PE funds) and supporting fundraising processes.
• Strong foundation in establishing internal controls, financial policies, and implementing systems (ERP, expense management, reporting tools).
• Deep knowledge of Indian accounting standards, GST, income tax, company law, and regulatory compliance.
• Strategic thinking beyond pure accounting. Ability to translate financial data into business insights and support decision-making.
• Hands-on approach with strong attention to detail. Self-starter who takes initiative and solves problems proactively.

Preferred Experience

• Hardware, manufacturing, or defense sectors — understanding of complex inventory management, long procurement cycles, and government contracts.
• Prior senior finance leadership role in a startup environment.
• Experience with international transactions, forex management, and import-export compliance.
• Track record of successfully supporting multiple fundraising rounds.

Why Join Rekise Marine

• Shape Financial Leadership: Own the entire finance function from day one. Your systems and decisions will define how a pioneering deep-tech startup scales.
• Meaningful Impact: Enable technology with direct national security and economic significance. Be part of India's most ambitious autonomous maritime program.
• Exceptional Team: Work directly with a technical Founder/CEO and a world-class engineering team building genuinely cutting-edge robotics.
• Growth Opportunity: Join at a pivotal moment where your leadership will be instrumental in scaling the organization to the next level.
• Competitive Compensation: Market-leading salary with meaningful equity participation.
• Innovative Environment: Flexible, collaborative culture that values initiative and creative problem-solving over hierarchy.

Role- Admin Executive

Location- Pune

Working Days- 6 Days Full Time Work from Office

About : Organization is a premier institution dedicated to nurturing the next generation of fitness professionals. We offer specialized diploma programs in Fitness Training and Nutrition, emphasizing practical learning and industry-relevant skills. Our state-of-the-art facilities, experienced faculty, and supportive environment provide students with the ideal platform to achieve their career goals in the fitness industry.

Work Culture: At Organization, we foster a collaborative, inclusive, and growth-oriented work culture. Our team is passionate about fitness and education, committed to making a positive impact on our students' lives. We value innovation, creativity, and a growth mind-set, offering a supportive and fulfilling work environment.

Job description:

A.Administration:

• Coordination with all the departments as per the requirement

• Contacting Students if there are any changes in their Lecture Schedule

• Follow-up calls to Students regarding the PDCs (Post-dated Cheque), missed lectures EMIs, etc.

• Exams: Supervising In-house Theory Exams and Practical exams/pre-requisite calls to students for remote exams

• Banking: Cash deposition/Cheque deposition

• Administer the distribution and collection of lockers for staffs and students

• School Stock: Printing item, Toiletry and Stationery

B.Reception:

• Responsible for welcoming students/visitors/staffs at the school

• Responsible for handling incoming calls 

• Managing the school notice board and organizing classrooms

• Maintaining attendance of students and staffs

• Checking the hygiene and cleanliness of the entire school

C.Cash Management:

• Handling Petty Cash of School

• Preparing Payment vouchers and coordination the same with the Accounts Team

What are we looking for:

• Good Communication Skill and Extremely Logical & Multitasking

• Well versed with computer skills (MS office, Excel, Word & PowerPoint, etc.

If Anyone interested apply through link:- https://tiny.cc/NGtalent

We are looking for a Sr. Executive - Media Ops for one of the World's largest Media Investment Companies in India.

Role - Sr. Executive (Media Ops)

Experience - 2 to 6 years

Locations - Mumbai, Bangalore & Gurgaon

Overview of job :-

Our Client is the worlds largest media investment company which is a part of WPP. They are a global digital transformation agency with 1200 employees across 21 nations. Our team of experts support clients in programmatic, social, paid search, analytics, technology, organic search, affiliate marketing, e-commerce and across traditional channels.

We are currently looking for an Senior Executive Media Operations.

The role will include internationalization and cross regional export of the centralized digital service and buying model. The Ad Operations team makes sure that each one of the thousands of digital ads we run every day is tagged to pass the right information back so that we know which ads drive results, Be the first to know when big technology players like Google and Amazon change their product roadmaps and advise clients on how to get the most out of their technology budgets.

Responsibilities of the role: 

- Translate Media plan into Prisma line items, oversee campaign setups, trafficking, perform QA 

- Work closely with the Billing, Finance, and Vendor team to ensure smooth payouts/actualizations 

- Generate campaign reports, guide team through training sessions for daily activities 

- Debug and troubleshoot issues with campaign delivery and performance.

- Identify process inefficiencies and ways to improve operations workflow. 

- Help the manager to enhance the process which can ensure high quality, delivery in SLA, and assist in teams training and development. - Assist the internal teams in understanding aspects of campaign and other technical aspects- tag, floodlights and page troubleshooting 

- Help execution team with campaign setups whenever required 

- Provide the data point and help managers to smoothly run day-to-day operations

What you will need:

- Bachelor Degreein any subject/ B.Tech preferred.

- Excellence in MS Excel

- 2 - 6 years of experience in Ad Operations, well versed with digital landscape

- Experience in aquantitative field, including: a DFA or ad servers reporting tools with tag implementation tools and analytics/reporting platform

- Creative problem solver, self- motivated and driven. Quick learner and willing to try new tools/software for reporting, Trafficking & analysis

- Ideal candidate will have hands on experience working withGoogle Campaign Manager, Sizmek

- Experience with Salesforce/Prismapreferred.

• Able to identify prospects
• Able to pitch products and services
• Driven by targets and motivated to do sales
• Outbound calling on data collected through lead generation activities / secondary data sources
• Daily follow-ups on older leads and work on new leads
• Good networking skills
• Able to make 120-150 calls a day

• Or English + 2 regional language

• Identify bad code practices in PHP and write new rules to detect them.
• Improve the coverage of automatically fixable issues.
• Ensure fewer false-positives are reported by the analyzer.
• Work on the internal tools that support analysis runtimes.
• Contribute to open-source static analysis tools.

• Strong foundational knowledge in Computer Science.
• At least 3 years of professional software development experience in PHP.
• Understanding of the nuances of execution of the source code (AST, data flow graphs, etc).
• Familiarity with PHP best practices followed in the industry.
• Native experience with Linux/Unix environment.
• A focus on delivering high-quality code through strong testing practices.

• Closely work with Seniors
• Analyse and Implement the code.
• Perform Unit Testing
• Work in an Agile Environment
• Contributing in all Agile Ceremonies.

TECHNICAL SKILLSET

• You have strong experience with semantic HTML5, CSS3, and a CSS preprocessor of your choice SASS or LESS, understanding of writing modular CSS (Must)
• You have strong knowledge of Object Oriented JavaScript (Must)
• You have strong experience with Angular or any other frameworks like Ember, Backbone or React (Must)
• You have working experience with large scale front-end architectures
• You have good knowledge in using restful web services
• You have a strong focus on performance
• You have knowledge of CSS animations
• You have experience with automation tools like Web-pack, Grunt or Gulp
• You have knowledge of unit testing tools like Jasmine, Karma etc.

Job Role

• As a Frontend Developer you will be responsible for extending and optimizing product user interfaces. You will work in a team of developers and designers to build cutting edge, graphical appealing user interfaces that provide a great user experience
• Develop web applications using various JavaScript frameworks 
• Have attention to detail and identify potential performance weak spots
• Find and share frontend best-practices with team members and other developers
• You will be actively involved during the entire technology development lifecycle.
• Responsibilities will include all aspects from design, coding, testing, customer feedback cycle changes and support.
• Work with a team of amazing developers and designers involved in the design and development of global platforms, participate in Agile sprints
• Invent and prototype new features, build, test and ship them to customers as SaaS, cloud based or hosted product platforms
• You will be working on one of the fastest growing e-Commerce platforms in exciting application areas like core commerce, supply chain, logistics and fulfilment, merchant and offline to Online, mobile commerce, analytics, automation, DevOps and a lot more for the global markets positioned for Asia.
• Participate in a fun, open learning environment with great benefits and smart talented folks that represent among the best globally.

Qualification

• A Bachelor’s degree in Computer Science or equivalent.

Quinbay is an upstart digital platforms and products company with a core focus on disrupting traditional markets and business models with the strength of our innovation driven digital value. We harness the power of our open innovation culture, our unique talent selection approach, the skills and expertise of our people across various industries, domains and technologies and a unique blend of analytics driven strategies for creating future digital platforms.

OPPORTUNITIES : Pursue opportunities in and learning/growth interests in Mobile, product development, product management, Analytics, Machine learning, UI/UX design, DevOps, Automation, Drones, bots and Java / open source development frameworks and methodologies – on a variety of domains like eCommerce, Logistics and fulfilment, Mcommerce and a whole lot others.

Opportunities to be part of fastest growing eCommerce platforms in exciting application areas like core commerce, supply chain, logistics and fulfilment, merchant, mobile commerce, analytics, automation and a lot more for the global markets positioned for Asia.