11+ Strategic service management Jobs in Bangalore (Bengaluru) | Strategic service management Job openings in Bangalore (Bengaluru)

Job Description

AVP-Professional Services APAC & EMEA

Professional Services is a growing and strategically important practice at Acqueon. We believe that Professional Services is a key component of our overall service offering that enables our customers to expand how they work with us and derive additional value. Professional Services delivers custom advisory projects that deepen our strategic client relationships, support the development of new services and drive our overall company growth.

The AVP of Professional Services will work alongside the Head of Services, Support and Customer Success to define and deliver our PS strategy and KPIs. You will have the opportunity to build and set the direction of this developing practice that will improve our customer experience and further enable the growth of Acqueon. We're looking for an experienced service provider/consul tant with a proven track record of creating, selling, and delivering custom services that meet the evolving needs of clients operating in a high growth environment. This is a cross-functional role that requires partnership and coordination with other practices such as Customer Success, Product Management and Sales.

Key Responsibilities

• Manage multiple PS delivery teams responsible for the implementation of Acqueon’ s product for multiple customers
• Own the APAC and EMEA services forecast and pipeline
• Plan and monitor all projects throughout the program life cycle via the Team leaders. Managing risks and issues and taking corrective measurements on projects
• Ensure best practices and processes are adhered to for implementation and work towards continuous improvement
• Ensure customers are taken live within the promised timeframe
• Drive Weekly and Governance meetings with client and internal stakeholders on a regular basis
• Work with Sales, Customer Success and Customer Support teams to ensure that they understand any customizations done or unique needs served for the customer
• Work closely with the product development team to share client feedback and for post-implementation reviews
• Track key metrics and KPIs related to implementation success
• Identify implementation areas that can be automated and work with the product or customer success teams to automate them
• Up-sell / cross-sell Acqueon’ product or services wherever applicable

Key Capabilities

• A bachelor’s or master’s degree in engineering or technology
• 12+ years of mandatory experience in Implementation world class products
• Ability to manage multiple clients and projects/tasks simultaneously
• Proven experience managing pipelines and operational forecasts
• Ability to partner with other key stakeholders to define and implement process, procedure and strategic change
• Exception problem solving and solutions skills
• Customer success-oriented attitude
• Excellent written and oral English skills
• Understanding of how cloud-based applications are delivered and consumed
• Understand of unique features and challenges of SaaS applications
• Exceptional critical thinking skills is a plus
• Flexibility to travel is required
• Timely execution-oriented professionals will be preferred
• Focus on quality and attitude to excel will be a big plus
• He/She should have experience in contact center domain

Bangalore

Acqueon’ s conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximize the potential of every customer conversation. Acqueon is trusted by 200 clients across industries to increase sales, improve collections and re-engage with otherwise-defecting customers.

Acqueon is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

For more information on how Acqueon delivers business value using Conversational Engagement, please visit http://www.acqueon.com/">www.acqueon.com

Strong Graphic Designer Profile

Mandatory (Experience 1): Must have 1+ years of experience in graphic design within B2C companies working across print and digital media

Mandatory (Experience 2): Proven experience designing marketing collaterals (brochures, flyers, banners, standees, event signage, and sponsorship assets) and digital creatives for social media and campaigns

Mandatory (Skill 1): Expertise in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Figma for design execution and collaboration.

Mandatory (Skill 2): Strong understanding of brand identity, visual hierarchy, and lead-generation design principles — ability to convert marketing objectives into impactful visuals.

Mandatory (Portfolio): Demonstrated portfolio including both print/event assets and digital/social creatives that show consistency, storytelling, and creativity.

Mandatory (Company): B2C product (preferred fintech)

We’re Hiring: Field Sales Executive

Location : Hyderabad, Vijayawada & Bangalore

Company Overview:

Navata Road Transport is a leading logistics and transportation company with a legacy of reliable service across India. With an extensive network of 670+ branches, strong fleet capacity and a commitment to timely deliveries, Navata has built long-standing trust with customers in diverse industries. Our culture encourages growth, responsibility and excellence in operational performance.

Key Responsibilities:

·        Generate new business leads

·        Developing market share

·        Identifying new business opportunities

·        Conducting market research

·        Retaining existing and developing new clients

Requirements:

·        0 - 3 Years of experience

·        Qualification: MBA or Graduation.

·        Good Communication & Presentations skills

·        Good Negotiation Skills

If you’re interested, please share your resume at

You can also tag or share this post with anyone who might be a good fit.

Job Summary:

We are looking for a dynamic and detail-oriented HR Executive to support the human resources department in all facets of HR operations. This role involves managing employee relations, recruitment, performance management, training, and administrative duties to ensure smooth HR processes and a positive work environment.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 3+ years of experience in an HR role, preferably in a fast-paced environment or organization.
• Experience with HRMS/HRIS (Human Resource Management Systems) and MS Office Suite (Excel, Word, PowerPoint) is preferred.

Skills and Abilities:

• Strong knowledge of HR practices and labor laws.
• Excellent communication and interpersonal skills.
• Ability to maintain confidentiality and handle sensitive information.
• Strong organizational skills with attention to detail.
• Ability to handle multiple tasks and prioritize effectively.

Analyse and understand the JIRA business stories and design the technical solutions.  

• Design, Develop, and evaluate the AWS Cloud based technical solutions.  
• Lead, Track tasks, Oversee, and mentor less experienced team members.  
• Integrate with other SPE proprietary applications using RESTful webservices complying latest industry design and coding standards.  
• Strong Knowledge of technical principles, practices, and procedures to implement and keep SPEs standard complex system solutions.  
• Strong understanding and first-hand experience on agile software development approaches in a fast paced and continuously changing B2B marketing business environment.  
• Working on large scale systems development or integration projects, acting as the Project lead performing analysis and documenting technical requirements, data requirements, data architecture and relationships.  
• Provide subject matter expertise on overall IT solution, system and data flow architecture for Spring based micro services.  
• Provide primary technology support for in-house proprietary B2B projects with supported application platforms.  
• Review & approve Github Pull requests using the existing Application Development Frameworks and Coding Standards. 
• Provide production support in managing the application incidents and priority-based problem resolution. 

Location: HSR Layout, Bangalore

Work Days: Tuesday to Sunday (Monday weekly off)

About the Company:

Our client is a leading interior design and execution studio based in HSR Layout, Bangalore. The studio specializes in premium residential projects, blending creativity with functionality to deliver beautiful, personalized homes. With a strong focus on design excellence, quality execution, and customer experience, the team is dedicated to transforming living spaces into dream homes.

Role Overview:

We are looking for a Receptionist who will serve as the first point of contact at our studio. This role goes beyond managing the front desk—it is about creating a welcoming and professional experience for clients, visitors, and partners. The right candidate will be warm, approachable, well-spoken, and skilled at handling calls, appointments, and administrative coordination with efficiency.

Key Responsibilities:

• Greet and welcome visitors in a warm, professional manner
• Answer and manage phone calls, emails, and walk-in inquiries
• Maintain a clean, organized, and welcoming reception area
• Schedule and manage client appointments
• Coordinate courier and delivery activities
• Provide basic administrative support to the team as needed

Qualifications:

• Excellent communication skills in English and Hindi.
• Presentable, approachable, and customer-focused personality
• Prior experience as a receptionist/front desk executive preferred
• Strong organizational and multitasking abilities

Job Types: Full-time, Permanent

Work Location: In person

Role: Java developer
Experience: 4+ years

Job description

○ Working experience on JAVA,Spring Boot. (on building web services?)

○ NOSQL DynamoDB knowledge is plus

○ Working experience in building micro services and distributed systems

○ Working experience on using messaging queues RabbitMQ/Kafka is plus

• Identify bad code practices in Ruby and write new analyzers to detect them.
• Improve the coverage of automatically fixable issues.
• Ensure fewer false-positives are reported by the analyzer.
• Work on the internal tools that support analysis runtimes.
• Contribute to open-source static analysis tools.

We’re looking for someone who has:

• Strong foundational knowledge in Computer Science.
• At least 3 years of professional software development experience in Ruby.
• Understanding of the nuances of execution of the source code (AST, data flow graphs, etc).
• Familiarity with Ruby best practices followed in the industry.
• Native experience with Linux/Unix environment.
• A focus on delivering high-quality code through strong testing practices.

• Carry out analysis, design, development, and delivery of custom-built web parts, application pages, user controls, web services, master pages, application wizards, dashboards, and reports.
• Develop custom SharePoint farm solutions in Visual Studio using C# to address business needs.
• Manage SharePoint services and sites hosted in SharePoint Online.
• Ensure SharePoint solutions deployed is compliant with security requirements
• Experience in designing and delivering SharePoint forms, workflows (including complex workflow), customized sites, search solutions and web parts and aid their implementation. Build SharePoint workflows using Microsoft Flow and Power Automate connectors. Knowledge of Nintex workflow will be a plus.
• Extending SharePoint functionality with forms, web parts, and application technologies
• Manage Technical SharePoint system documentation (create new documentation, update/maintain existing documentation)
• Train and support staff in their daily usage of SharePoint
• Provide end-user support for SharePoint issues.
• Work with Microsoft Support when required to solve bugs, issues reported at work.
• Monitor and analyze SharePoint server and application performance using SharePoint Admin tools, PowerShell, and third-party tools.
• Assist with migration of on-premise SharePoint applications to SharePoint Online
• Assist with migration of custom workflow from on-premise SharePoint to SharePoint Online
• Work with IT leadership to ensure SharePoint governance and standards are followed.
• Must be motivated, independent, and self-sufficient. Able to receive an assigned task and see it through to completion.

Required skills:

• B.E, BCA
• Solid grasp of object-oriented development and design principles.
• 4+ years of hands-on experience developing SharePoint solutions with Visual Studio using C# and SharePoint object model.
• 4+ years of experience, as a .NET Developer, in building, debugging and maintaining mission-critical enterprise applications.
• Demonstrated ability to translate business requirements and processes into effective SharePoint and .NET solutions.
• Experience in professional standards-based web development using ASP.NET, C#, MVC, .Net Frameworks, HTML, CSS, JavaScript, jQuery, web services, Rest API
• Experience designing and consuming Web Services, experience with XML and XSLT.
• Strong SQL development skills, experience with SQL Server. Experience developing data access layer components using ADO.NET or Enterprise Library.
• Should have working knowledge on SharePoint Framework (SPFx)
• Should have working knowledge on SharePoint Add-in Model (Provider and SharePoint hosted add-ins)
• Experience modifying SharePoint UI, including master pages, page layouts and CSS
• In-depth knowledge and understanding of SharePoint Online and on-premise SharePoint
• Knowledge of SharePoint list, library Permissions, Permission Inheritance is a must
• In-Depth knowledge of SharePoint list, library views, views customization and web parts
• Familiar with Business process management (e.g. workflow, electronic forms)
• Experience with UI Flows, Business Process Flows is a must
• Experience in Document Management (e.g. custom content types, policies, metadata)
• OneDrive for Business, SharePoint database usage (on premise), SharePoint Architecture, SharePoint resource management, and permissions management
• Deployment of custom developed SharePoint sites and workflows
• Working knowledge of Active Directory and IIS management and configuration.
• Excellent problem solving and coding/debugging/rapid prototyping skills.