11+ Remote Desktop Services Jobs in Coimbatore | Remote Desktop Services Job openings in Coimbatore

A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.

Job Summary:

1. Hardware Support:

• Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
• Perform hardware repairs and upgrades.

1. Software Support:

• Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
• Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.

1. Network Support:

• Provide assistance in connecting workstations to the company network and resolving connectivity issues.
• Troubleshoot network-related issues on desktops and laptops.

1. User Support:

• Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
• Offer guidance on proper system usage and IT best practices.

1. System Maintenance:

• Regularly update and patch desktop systems to ensure security and functionality.
• Backup important files and data as per company policy.

1. Documentation:

• Maintain logs of issues, solutions, and configurations for future reference.
• Document common problems and resolutions for knowledge-sharing purposes.

1. Customer Service:

• Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.

Key Skills:

• Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
• Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
• Communication: Strong verbal and written communication skills to interact with end-users.
• Networking Basics: Understanding of network configurations and troubleshooting.
• Time Management: Capable of handling multiple requests and prioritizing tasks.

AEM Sites Developer

Pattem Digital Technologies is looking for a highly effective Adobe Experience manager(AEM) Developer to join our team. This person will utilize best practices and methodologies to design and implement the best solution for our clients. This key member of our team contributes to the entire software development lifecycle including analysis, requirement specification, use case and data modeling, technical design, development, testing, and implementation. This individual will be focused on delivering assigned tasks and/or specific tracks of the solution on time, escalating issues when appropriate as well as educating and leading others in the form of code reviews, workshops, and documentation.

Know your work :

• Build and maintain solutions for AEM (Sites, Assets). 
• Work in Agile Methodology - be part of Sprint Ceremonies, provide accurate estimates for assigned development Stories & deliver on time. 
• Follow Best and Recommended Practices while implementing solutions. 
• Ensure Code Quality, Readability, Maintainability and Security. 
• Coordinate with multiple teams (Ex: UI/QA) for any dependencies. 
• Write JUnit Test Cases for Unit Testing 
• Communicate with customer teams on requirements effectively. 
• Manage customer expectations of response time and issue resolution 
• Troubleshoot and reproduce the technical problems reported by customers and define workarounds. 
• Create and integrate content-driven applications on top of the AEM platform, and integrate with other systems.
• The AEM Developer provides technical leadership with a focus on CMS solutions. This Includes planning, guiding the design, estimation, user interface, people management, issue resolution and quality assurance. 
• Collaborate across disciplines and use their in-depth knowledge of AEM technology to help deliver business solutions for our clients.

What you need to apply :

• Good understanding of UI technologies like JQuery, Java Script, HTML 5, CSS. 
• Good understanding of backend technologies like Java EE, Servlets, JSP, Tag libraries, and JSTL skills, combined with a good understanding of Enterprise Java frameworks such as Spring, Spring Boot and Hibernate.
• Good understanding of CI/CD tools like Maven, Jenkins. 
• Good understanding of Code Quality and Security tools like SONAR. 
• Good understanding of Touch UI, Sightly (HTL) and Sling Models.
• Good understanding of AEM Backend Development like Sling Servlets, OSGi Components and JCR Queries. 
• Solid experience in problem analysis and resolution of technical problems.
• Ability to handle clients professionally during all interfaces. 
• Ability to work in extended hours to overlap with North America timings. 
• Strong written and verbal communication skills. 
• Minimum 3+ years of experience in AEM.
• 3-4 years of experience in CMS implementations with Adobe Experience manager(AEM).
• Hands-on work experience on Adobe 6.x versions.
• Knowledge in AEM foundational concepts, including the CRX repository, the AEM platform, the use of core frameworks such as Apache Sling and Apache Felix. 
• Knowledge on latest AEM features.

Qualifications

● Bachelor's degree in Mathematics, Statistics, a relevant technical field, or equivalent practical

experience (or) degree in an analytical field (e.g. Computer Science, Engineering, Mathematics,

Statistics, Operations Research, Management Science)

● 3+ years experience with data analysis and metrics development

● 3+ years experience analyzing and interpreting data, drawing conclusions, defining

recommended actions, and reporting results across stakeholders

● 2+ years experience writing SQL queries

● 2+ years experience scripting in Python

● Demonstrated curiosity in and excitement for Web3/blockchain technologies

● Interested in learning new technologies to solve customer needs with lots of creative freedom

● Strong communication skills and business acumen

● Self-starter, motivated by an interest for developing the best possible solutions to problems

● Experience with Google Cloud - Bigquery, DataBricks stack, DBT, Tableu, Jupyter is a plus

Job Title: SAP Trainer – MM, GRC, EWM, HANA

Location: [Coimbatore]

Job Type: Full-time / Freelancer

Experience: Minimum 7-10 years of relevant SAP training or implementation experience

Target Audience: Students (Freshers / Early-career professionals)

We are seeking an experienced SAP Trainer proficient in SAP MM (Materials Management), GRC (Governance, Risk, and Compliance), EWM (Extended Warehouse Management), and HANA to train and mentor students. The ideal candidate will possess deep subject expertise and a passion for teaching, with the ability to simplify complex concepts and deliver interactive, industry-relevant sessions.

We are looking for SAP MM ,EWM, GRC,HANA.

Job description

We are seeking a skilled Level 1/Level 2 SAS Administrator with at least 3 years of experience to provide technical support to our US-based clients. This is an onsite role requiring availability during night shifts (US time zones). The successful candidate will be responsible for managing and maintaining SAS environments, troubleshooting technical issues, performing installations and upgrades, and ensuring optimal system performance. This role demands strong analytical and problem-solving skills to resolve complex challenges while providing proactive and reliable support.

Key Responsibilities:

• SAS Environment Management: Administer SAS servers and tools, including configuration, performance tuning, and routine maintenance of SAS applications.
• SAS Grid Management: Manage SAS Grid environments, ensuring efficient workload balancing and high availability.
• Metadata Management: Manage SAS metadata, including user account creation, role assignment, permissions, and library configuration.
• Issue Troubleshooting: Diagnose and resolve SAS server and application issues such as performance bottlenecks, user access problems, and system errors.
• System Administration: Perform SAS installations, upgrades, hotfixes, and patch management across development, testing, and production environments.
• SAS Migration & Upgrade: Plan and execute SAS environment migrations and upgrades with minimal downtime.
• Batch Job Management: Schedule and monitor batch jobs using tools such as SAS Flow Manager or LSF to ensure timely data processing and adherence to SLAs.
• Backup and Recovery: Conduct regular metadata and system backups, validate backup integrity, and manage restoration processes during disaster recovery scenarios.
• Incident Management: Manage tickets (e.g., P1, P2) for SAS-related issues using ITSM tools like ServiceNow or JIRA, ensuring timely resolution and communication updates.
• Security Management: Implement and review security policies, renew SAS licenses and SSL certificates, and conduct periodic access audits.
• Monitoring and Maintenance: Monitor SAS server health, analyze usage metrics and logs, and proactively address potential issues.
• Documentation: Develop and maintain comprehensive documentation for SAS environment configurations, troubleshooting procedures, and operational processes.

Required Qualifications:

• Minimum of 3 years of hands-on experience in SAS Administration, managing enterprise-level SAS environments.
• Expertise in SAS tools such as SAS Management Console, SAS Enterprise Guide, and SAS Studio.
• Strong understanding of operating systems (Linux/UNIX, Windows) and database systems (e.g., Teradata, Oracle, SQL).
• Experience with batch job scheduling and monitoring tools (e.g., Flow Manager, BMC Control-M).
• Proven experience troubleshooting SAS environment issues, including metadata management and performance tuning.
• Experience in SAS Grid, SAS Metadata, SAS Migration, and SAS Upgrades.
• Excellent verbal and written communication skills, with the ability to effectively interact with US-based clients.
• Willingness to work onsite during night shifts in alignment with US time zones.

If you are a dedicated SAS Administrator looking to work in a challenging and rewarding environment, we encourage you to apply.

We are looking "Customer Support Trainee" for Reputed Client @ Coimbatore Permanent Role.

Experience: 0-1 Yr

• The primary job of a customer support executive is to address customer issues and resolve them in a timely and efficient manner. 

• Support represent interact with customers on a variety of channels such as phone, email,and ensure that all valid customer concerns are being dealt with immediately. 

• Processing excellent product knowledge to enhance customer support. 

• Ability to meet deadlines and prioritize tasks

• Competency in Microsoft applications including Word, Excel, and Outlook. 

• Updating, implementing, and maintaining procedures. 

• Documenting and communicating the results of your efforts. 

• Conducting meetings and presentations to share ideas and findings. 

• Prioritizing initiatives based on business needs and requirements

• Working closely with clients, technicians, and managerial staff. 

• Able to speak Hindi, Tamil & English

The key skills and expertise needed are:

1. eCommerce/Retail experience can be optional but needs to have experience with any high volume customer facing web/mobile site

2. Web Development, Front End Development, AND In the browser performance profiling

3. Java, Spring Boot, React, Node, Redux, Webpack, Microservices, AND experience with AWS technologies to make the overall application stack more resilient

4. Performance Profiling of web/mobile experiences and experience with working in CICD environment

5. Experience working with Web based and mobile ecommerce sites or similar public facing websites with high customer volume

6. Needs to be able to work at the code level doing performance profile to evaluate how the website and associated digital platform is built to find performance improvement opportunities

Job Description

We are looking for a great JavaScript developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows. You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.

Responsibilities

• Developing new user-facing features using React.js
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers
• SAAS Experience is a plus

Skills

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (such as Flux or Redux)
• Familiarity with newer specifications of EcmaScript
• Experience with data structure libraries (e.g., Immutable.js)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools (such as Git)