11+ Application service management Jobs in India

• provide first, and second-tier (L1, L2) product support via Email, Social media, and our Forums.

• Resolving all customer issues in a time-bound manner. Comply with the SLA for issue resolution.

• Monitoring application processes, application logs and taking appropriate resolution actions in case of failures. Ask customers targeted questions to understand the root of the problem quickly.

• Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues in using Enpass.

• Work closely with technical teams to investigate complex issues and enhance the quality of existing products.

• Document and follow-up customer suggestions for continued improvements to the Development Team.

• Provide daily metrics and reports on tickets; maintain the ticketing system and the tickets.

• Taking ownership of customer issues reported and seeing problems through to resolution.

• Improve Product user-guide and FAQs.

• ONLY B.TECH CANDIDATES MUST APPLY. FRESHERS DO NOT APPLY.

• CANDIDATES WITH RELEVANT TECH SUPPORT EXPERIENCE ONLY MUST APPLY
• CANDIDATE MUST HAVE FLUENT ENGLISH SPEAKING SKILLS (BOTH WRITTEN AND VERBAL)

Budgeting and Planning:

• Assist in the development and management of the annual budget process.
• Monitor budget performance and provide variance analysis.
• Collaborate with department heads to develop and manage departmental budgets.

Data Analysis and Interpretation:

• Gather, analyze, and interpret financial data to identify trends and opportunities.
• Use financial modeling and data analysis tools to support decision-making.
• Prepare ad-hoc financial analyses as requested.

Strategic Support:

• Support strategic initiatives by providing financial analysis and insights.
• Evaluate the financial impact of potential business decisions.
• Assist in the development of business cases and financial justifications.

Process Improvement:

• Identify and recommend process improvements to enhance financial reporting and analysis.
• Contribute to the development and implementation of financial policies and procedures.
• Perform competitive Analysis.

Job Title: Java Microservices Developer (AWS or Any Cloud)

Location: Bangalore, Pune, Hyderabad

Budget: Up to 36 LPA

Job Type: Full-Time

Job Overview:

We are looking for an experienced Java Microservices Developer with expertise in AWS or any other cloud platform to join our dynamic team. The role involves designing and developing microservices-based applications with scalable, secure, and high-performance cloud solutions. You will work closely with cross-functional teams to create efficient cloud-native architectures using Java, Spring Boot, and various cloud services.

Key Responsibilities:

• Design and develop scalable microservices-based applications using Java, Spring Boot, and cloud platforms (AWS, Azure, Google Cloud, etc.).
• Build and deploy cloud-native applications with integration of cloud services such as EC2, S3, Lambda, Azure Functions, Google Cloud Functions, etc.
• Architect RESTful APIs and services with integration into third-party and internal systems.
• Utilize cloud infrastructure tools and services like IAM, API Gateway, CloudFormation, Terraform, Kubernetes, and Docker to optimize deployment and performance.
• Implement and manage CI/CD pipelines for continuous integration and deployment on cloud platforms.
• Monitor and troubleshoot microservices in production environments using cloud monitoring and alerting tools like CloudWatch, Azure Monitor, Google Cloud Operations Suite, etc.
• Ensure security and compliance for cloud-native applications, adhering to best practices in identity management, encryption, and secure networking.
• Collaborate with the DevOps team to optimize cloud resource usage and automate infrastructure provisioning.

Skills & Qualifications:

• 5+ years of experience in Java development, with at least 2+ years of experience with cloud platforms such as AWS, Azure, or Google Cloud.
• Proficiency in Java 8 or above, Spring Boot, and developing microservices architectures.
• Hands-on experience with cloud services like AWS (EC2, S3, Lambda), Azure (Virtual Machines, Blob Storage, Azure Functions), or Google Cloud (Compute Engine, Cloud Storage, Cloud Functions).
• Expertise in containerization and orchestration tools like Docker and Kubernetes.
• Experience in building and integrating RESTful APIs and event-driven architectures.
• Strong understanding of CI/CD pipelines with cloud tools like AWS CodePipeline, Azure DevOps, or Google Cloud Build.
• Knowledge of NoSQL databases such as MongoDB, DynamoDB, CosmosDB, etc.
• Familiarity with Infrastructure as Code (IaC) using tools like Terraform or CloudFormation.
• Strong understanding of cloud security, networking, and compliance.

Preferred Skills:

• Knowledge of Kafka, RabbitMQ, or other message brokers.
• Familiarity with DevOps practices and tools.
• Experience with front-end technologies like React or Angular is a plus.
• Strong problem-solving and communication skills, with the ability to work in an Agile environment.

Educational Qualifications:

• Bachelor’s/Master’s Degree in Computer Science, Engineering, or a related field.

Coordinate internal resources and third parties/vendors for the flawless execution of projects

Ensure that all projects are delivered on-time, within scope and within budget

Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility

Ensure resource availability and allocation

Develop a detailed project plan to track progress

Use appropriate verification techniques to manage changes in project scope, schedule and costs

Measure project performance using appropriate systems, tools and techniques

About Tazapay Tazapay is founded by 3 seasoned professionals with extensive experience in payments, ecommerce, technology, cross border trade and high growth technology businesses. The company is financially backed by the likes of Sequoia Capital, Saison Capital, RTP Global etc. We https://tazapay.com/ are a Singapore-based b2b and payments startup enabling small and medium-sized businesses (SMBs) to conduct cross-border commerce securely. We believe the world will look very different after this pandemic, as it did after the second world war and the financial crisis of 2008. We foresee a gigantic acceleration towards digitalization. Especially in the B2B space which has lagged behind B2C peers. The pandemic will change that equation

Responsibilities

• Design, write and deliver highly scalable, reliable and fault tolerant systems with minimal guidance

• Participate in code and design reviews to maintain our high development standards

Partner with the product management team to define and execute the feature roadmap Translate business requirements into scalable and extensible design

• Proactively manage stakeholder communication related to deliverables, risks, changes and dependencies

• Coordinate with cross functional teams (Mobile, DevOps, Data, UX, QA etc.) on planning and execution

• Continuously improve code quality, product execution, and customer delight

• Willingness to learn new languages and methodologies

• An enormous sense of ownership

• Engage in service capacity and demand planning, software performance analysis, tuning and optimization

The Ideal Candidate Education

• Degree in Computer Science or equivalent with 5+ years of experience in commercial software development in large distributed systems Experience

• Hands-on experience in designing, developing, testing and deploying applications on Golang, Ruby,Python, .Net Core or Java for large scale applications

• Deep knowledge of Linux as a production environment

• Strong knowledge of data structures, algorithms, distributed systems, and asynchronous architectures

• Expert in at least 1 of the following languages: Golang, Python, Ruby, Java, C, C++

• Proficient in OOP, including design patterns.

• Ability to design and implement low latency RESTful services

• Hands-on coder who has built backend services that handle high volume traffic.

• Strong understanding of system performance and scaling

• Possess excellent communication, sharp analytical abilities with proven design skills, able to think critically of the current system in terms of growth and stability

• Data modeling experience in both Relational and NoSQL databases

• Continuously refactor applications to ensure high-quality design

• Ability to plan, prioritize, estimate and execute releases with good degree of predictability

• Ability to scope, review and refine user stories for technical completeness and to alleviate dependency risks

• Passion for learning new things, solving challenging problems

Nice to have

• Familiarity with Golang ecosystem

• Familiarity with running web services at scale; understanding of systems internals and networking are a plus

• Be familiar with HTTP/HTTPS communication protocols. Abilities and Traits

• Ability to work under pressure and meet deadlines

• Ability to provide exceptional attention to details of the product.

• Ability to focus for extended periods of repetitious activity.

• Ability to think ahead and anticipate problems, issues and solutions

• Work well as a team player and help the team members to resolve issues

• Be committed to quality and be structured in approach

• Excellent and demonstrable concept formulation, logical and analytical skills

• Excellent planning, organizational, and prioritization skills

Job Types: Full-time, Permanent

Salary: upto 20LPA

We are looking for an experienced Inside Sales professional to join our inside sales team. This is an opportunity for you to be a key part of building a successful business:

1. Manage End-to-End Sales process (Inbound Leads to Closure)
2. Deliver quality and tailored demonstrations to prospects based on the use cases
3. Understand customer goals, plans, challenges, timeline, budget, authority
4. Meet or exceed your defined sales activity and revenue quota
5. Collaborate with cross-functional teams for timely resolution of prospect's queries
6. Strive to continuously improve your sales process and demonstrate a willingness to learn and implement best practices

The requirement is for a new tech-based venture started by IIMB alumni. CNA Innovative Solutions is hiring a motivated and talented Senior Developer to work on in-house software products in Customer-facing/B2C model for the Indian market. We are looking for a candidate with experience/information in platforms like technical experience on the PHP frameworks, database & cloud solutions able to provide complete development expertise and manage the tech.

We are looking for a driven and motivated team member who works in a collaborative environment with Software Product development vendor, owns the entire design to the implementation, and also be the main point of contact/owner for any issue resolution of the in-house software products.

The company's product line is customer-facing website and mobile app.

*Requirements

• Experience with php frameworks, preferably full-stack development for mobile and web application developments (preferably full stack developer)

• Excellent Knowledge in Enterprise Java, Design and Architecture patterns

• Strong database and RDBMS concepts

• Expertise in technical architecture concepts Expertise in Magento Task management (time based/ Event based), internationalization/ localization/ personalization concepts

• Rich Internet Application using AJAX/JQuery

• Good knowledge in integration with Web content management systems

• Preferred expereince in commerce concepts like supply chain, warehousing, logistics management, marketing, CRM

• Experience in defining solutions in component-based architectures and process/rule-driven solutions

• Lead and Responsible for assisting in the establishment of an IT Architecture practice, quality, security, and establish architecture and standards methodology

• Be responsible for the complete functioning of the systems in coordination with the vendor

• Be responsible for the third-party integrations for the entire e-commerce platform

• Manages activities that take place during solution ideation, solution design, and solution implementation.

• Work with the inhouse and outsourced development team while ensuring the health and uptime of the system

• Ensure the code quality, infra readiness, and approval before the product launch

Requirements

• Proven experience as a software developer while leading teams

• Experience in software development and coding in various languages (Java, PHP, MySQL)

• Excellent knowledge of software and application design and architecture

• Familiarity with HTML/CSS, JavaScript and UI/UX design

• Understanding of software quality assurance principles

• A technical mindset with great attention to detail

• High quality organizational, ownership and ability to lead team