11+ Application service management Jobs in India

• provide first, and second-tier (L1, L2) product support via Email, Social media, and our Forums.

• Resolving all customer issues in a time-bound manner. Comply with the SLA for issue resolution.

• Monitoring application processes, application logs and taking appropriate resolution actions in case of failures. Ask customers targeted questions to understand the root of the problem quickly.

• Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues in using Enpass.

• Work closely with technical teams to investigate complex issues and enhance the quality of existing products.

• Document and follow-up customer suggestions for continued improvements to the Development Team.

• Provide daily metrics and reports on tickets; maintain the ticketing system and the tickets.

• Taking ownership of customer issues reported and seeing problems through to resolution.

• Improve Product user-guide and FAQs.

• ONLY B.TECH CANDIDATES MUST APPLY. FRESHERS DO NOT APPLY.

• CANDIDATES WITH RELEVANT TECH SUPPORT EXPERIENCE ONLY MUST APPLY
• CANDIDATE MUST HAVE FLUENT ENGLISH SPEAKING SKILLS (BOTH WRITTEN AND VERBAL)

Job Summary:

We’re seeking an innovative and business-savvy AI Strategist to lead the integration of artificial intelligence across all departments within our organization. This role is ideal for someone who has a deep understanding of AI capabilities, trends, and tools — but is more focused on strategic implementation, process improvement, and cross-functional collaboration than on technical development.

As our AI Strategist, you'll identify high-impact opportunities where AI can streamline operations, improve efficiency, and unlock new value. You’ll work closely with stakeholders in operations, marketing, HR, customer service, finance, and more to evaluate needs, recommend solutions, and support the adoption of AI-powered tools

and workflows.

Key Responsibilities:

• Partner with department heads to assess workflows and identify opportunities for AI integration

• Develop and maintain a company-wide AI roadmap aligned with business goals

• Evaluate and recommend AI solutions and platforms (e.g., automation tools, chatbots, predictive analytics, NLP applications)

• Serve as a liaison between internal teams and external AI vendors or technical consultants

• Educate teams on AI use cases, capabilities, and best practices

• Oversee pilot programs and track the effectiveness of AI initiatives

• Ensure ethical and compliant AI use, including data privacy and bias mitigation

• Stay current on emerging AI trends and make recommendations to maintain a competitive edge

Qualifications:

• Bachelor’s or Master’s degree in Business, Data Science, Information Systems,

or related fields

• Strong understanding of AI concepts, tools, and use cases across business

functions

• 3+ years of experience in strategy, operations, digital transformation, or a related role

• Proven track record of implementing new technologies or process improvements

• Excellent communication and change management skills

• Ability to translate complex AI concepts into business value

• Strategic thinker with a data-driven mindset

• Bonus: Experience working with AI vendors, SaaS platforms, or enterprise AI tools

Job Requirements:  

• Strong command over language
• Strong visualisation skills
• Highly skilled with creating content and understanding the needs of the client and delivering the right grammar for the audience for each piece of content
• Can effectively research and organise data for all related topics for various industries/businesses
• Can create and edit original copy that is accurate, well-researched, and meets client/company needs and deadlines.
• Should have enough experience with creating content for B2B and for B2C marketing
• Should have written for videos, blogs, websites, podcasts,etc. 
• Having worked on content for corporate videos/ explainers will be an added advantage. 
• Can work well under pressure and to tight timelines
• Exposure to understanding the video production process would be an added benefit
• Understanding of global quality and trends in marketing content and content writing

Qualifications: 

• A bachelor's degree in English, Journalism, Communications, Marketing, or a related field is typically preferred. 
• Strong creative vision, insight-driven, problem solving skills and understanding of business objectives  and brand strategy
• A proven track record of leading and managing teams.
• Great communication and presentation skills
• Exceptional writing skills 
• Ability to craft engaging and persuasive content  that resonates with the target audience while adhering to brand guidelines and voice.
• Capacity to think outside the box and develop unique angles and approaches to communicate messages effectively.
• Ability to conduct thorough research to understand client needs, brand positioning, and competitive landscapes.
• The ability to work well under pressure and adhere to tight deadlines

Job description

We are hiring a dynamic Business Development Associate / Business Development Manager experienced in the Online Bidding platform - UPWORK .

Only local candidates of Kolkata needs to apply

The current position requires the following skills:

Marketing Skills

● Very strong communication skills

● Fluent in English (written and spoken)

● Understanding of general IT outsourcing business

● Experienced in working with different bidding sites - Upwork, Freelancer, etc

● 2 - 6 years Experience in handling international clients (US, UK, EU)

● Writing proposals, deciding costing, estimation, online bidding, and negotiations

● Strong presentation and business analysis skills

● Basic awareness of web and app development (you don't need to be a coder)

● Ability to liaise with project managers and technical team leaders Soft Skills

● Outstanding Team player

● Delivery Oriented

● Adaptable to challenges

● Problem solverRequired Candidate profile

● Must have experience in bidding/working on online portals/marketplaces like Upwork /Freelancer.

● Freshers can also apply

● Must have worked with international clients (UK, US, EU)

● Fluent in English (written and spoken)

Perks and Benefits

Additional huge monthly Incentive based on performance

Role: Business Development Executive (BDE)

Job Description:

As Azure Lead Data Engineer, you will have to take over the key activities of designing, coding, and implementing data solutions in the platform. With a focus on leveraging DBT for data transformation and modelling, as well as expertise in MDM tools, you will play a pivotal role in architecting scalable and performant data pipelines and warehouses. You will collaborate closely with cross-functional teams to understand business requirements, architect data solutions, and ensure successful project delivery. You will be leading a team of skilled engineers who will collectively deliver scalable, highly dependable data solutions that can cater to the customers.

Responsibilities:

• Lead the design, development, and implementation of data solutions on the Microsoft Azure platform.
• Architect data pipelines, data warehouses, and data lakes using Azure services such as Azure Data Factory, Azure Databricks, Azure Synapse Analytics, and Azure Blob Storage.
• Design and implement ETL processes to extract, transform, and load data from various sources into Azure data platforms, utilizing DBT for data transformation.
• Develop scalable and efficient data models to support analytics, reporting, and machine learning initiatives, with a strong emphasis on using DBT for modelling.
• Lead performance optimization efforts to ensure the efficient processing of large volumes of data.
• Mentor and coach junior team members, providing guidance on best practices, technical expertise, and professional development.
• Collaborate with stakeholders to understand business requirements and translate them into technical solutions.
• Stay abreast of emerging technologies and industry trends in data engineering and cloud computing.

Qualifications:

• BE Computer Science or a related field.
• ~10 years of experience in data engineering, designing, and implementing data solutions on the Microsoft Azure platform.
• Deep understanding of Azure services such as Azure Data Factory, Azure Databricks, Azure Synapse Analytics, and Azure Blob Storage.
• Proficiency in DBT (Data Build Tool) for data transformation and modelling.
• Experience working with any Master Data Management (MDM) tools.
• Experience with data governance and metadata management tools such as Azure Purview or similar.
• Proficiency in programming languages such as Python, Scala, or Java.
• Experience with big data technologies such as Hadoop, Spark, and Kafka.
• Strong leadership skills with the ability to lead and mentor a team of engineers.

• Design and update job descriptions
• Source potential candidates from various online channels (e.g., social media and professional platforms like Naukri and Indeed)
• Craft recruiting emails to attract passive candidates
• Screen incoming resumes and application forms
• Interview candidates (via phone, video, and in-person)
• Advertise job openings on the company careers page, social media, job boards, and internally
• Provide shortlists of qualified candidates to hiring managers
• Monitor key HR metrics, including time-to-fill, time-to-hire and source of hire

Requirements and skills

• Proven work experience as an HR Recruiter with a Real Estate background.
• Familiarity with Applicant Tracking Systems and resume databases.
• Experience with sourcing techniques Boolean Search,
• Understanding of referral programs
• Solid verbal and written communication skills

• Prepare accurate, timely financial statements in accordance with our established schedule and with input from the rest of the accounting department
• Conduct monthly and quarterly account reconciliations to ensure accurate reporting and ledger maintenance
• Analyze financial statements for discrepancies and other issues that should be brought to the CFO’s attention
• Review all inter-company transactions and generate invoices as necessary
• Reconcile balance sheet accounts
• Delegate financial responsibilities to accounting team
• Coordinate semi-annual audits and assist CFO with conducting audits
• Conduct regular ledger maintenance

QUALIFICATION: MBA

Job description- Information Security(Financial)

Roles and Responsibilities

HTC Global Security Delivery Centre will provide a professional opportunity to work in a dynamic environment where you will have the ability to develop process and Cyber security based skills

Work profile of individual

• As part of the companyC Global cyber security consulting team, individual’s primary role would be to be a part of ISO 27k projects IT audits, ITGC audits, SSAE, SOC audits, IT Process Audit, Systems Audit, Gap assessment TPRM, GDPR, Infosec, GRC , ISMS, Cyber Security, SOX ITGC on customer engagements
• Will address all aspects of security like physical, logical, data, access etc and review Information Security policy and suggest / recommend necessary changes to the same on customer engagements
• Will be an active participant in internal / third party system security reviews and audits on customer engagements.
• Will perform internal audits on all aspects of IT and ensure compliance with the prescribed security norms on customer engagements and will be responsible for tracking the open audit findings and closure of the same
• Will be able to manage document tracking and updating - policies, processes, procedures, templates etc.
• Will assist in developing proposals by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.
• Will demonstrate ability to clearly and concisely communicate the privacy implications of technology and implementation.

Team work

• Individual would be responsible for contributing to a strong team environment and promoting a positive working relationship with their colleagues.
• Individual would predominately work with off-shore engagement teams and relevant HTC Territory teams on presale and cyber security delivery.
• Communication, written and verbal, with these teams would be expected.
• Team members would be required to apply learning from trainings and on the job experience to work requests and support continuous process improvement.
• Team members would be required to handle multiple tasks at the same time.
• Detailed focus when performing work and good project management skills when managing workload and maintaining timelines will be necessary.

Desired Candidate Profile

• Bachelors
• Certifications (ISO 27001/ ISO 31000/ or equivalent and other relevant qualification/certification
• Experience : 3-5 years
  
  

Knowledge Required:

• Strong knowledge of information security concepts, risk and controls concepts. Strong understanding of security principals: audit, policies, guidelines, and compliance.
• Understanding of infrastructure (data centre, network end user computing) security / cloud security / managed security services / security operations centre / compliance risk management and ITGC controls
• Sound knowledge of Internal financial Controls and Compliance. Must be able to recommend controls around people, process, and technology.
• Sound knowledge of General Leger / Balance Sheet / Journal Entry / Budgeting / Financial fraud
• Sound knowledge on business controls and process controls. Good experience with control assessment, check the effectiveness of the implemented controls and recommend mitigation / improvements.
• Experience with the Microsoft Office suite of products (i.e. Word, Excel, PowerPoint, Visio, etc.),
• Strong verbal and written communication skills Knowledge / experience in fields of ITGC audits, Internal Audit, External Audit / Statutory Audit projects
• Candidates should exhibit good client service skill collateral's with a strong focus on building relationships.

Additional Responsibilities:

• Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability
• Good knowledge on software configuration management systems and license Management systems
• Awareness of latest technologies and Industry trends
• Logical thinking and problem solving skills along with an ability to collaborate
• Understanding of the financial processes for various types of projects and the various pricing models available
• Ability to assess the current processes, identify improvement areas and suggest the technology solutions
• One or two industry domain knowledge
• Client Interfacing skills
• Project and Team management

NSEIT is looking for Senior RPA Lead Developer @Navi Mumabai

Years of Experience Required- 7+

Need exerience in Automation Anywhere, RPA

Need some who can join immediately or max 30 Days

Omnicuris Healthcare, India’s Largest and first of its kind Continuous Medical Education Platform(CME) is an Impact driven organisation which provides an online CME Platform for doctors to continuously stay updated on top of latest medical updates as well as earn mandatory cme credits from regulatory bodies. We are reshaping the way medical education is delivered in India. Having pioneered this concept in India with various state governments, medical associations, councils and medical institutes, Omnicuris provides a comprehensive online platform for a doctor that is credible, accessible and convenient to keep the busy doctors abreast of the latest advancements in medicine. In its short span since inception, Omnicuris enjoys a high reputation for its impactful work from medical institutes, medical associations, regulatory bodies and governments as being a coursera for doctors.

Find us on http://www.omnicuris.com/">www.omnicuris.com

• Creating buy-in for the product vision both internally and with key external partners
• Developing product positioning strategies
• Translating product strategy into detailed requirements and prototypes
• Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
• Scope and prioritize activities based on business and customer impact
• Work closely with engineering teams to deliver with quick time-to-market and optimal resources
• Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed
• Act as a product evangelist to build awareness and understanding
• Represent the company by visiting customers to solicit feedback on company products and services
• Design and execute multiple A/B and multivariate tests to optimise conversion across different steps of the acquisition funnel from landing pages to conversion
• Analyse and track funnel performance
• use different analytics products to analyse and interpreting trends and provide actionable insights
• Produce meaningful Funnel KPI dashboards and deliver monthly, cross channel performance reports with actionable insights for product, marketing and business teams
• Determining the Digital journey of learners.

• Experience in shipping growth products or working in growth teams preferable
• Excellent problem solving skills with strong ability to break down problems and Strong analytical skills, comfort with handling data sets and deriving insights or building attribution models using the data
• Experience with analytics tools such as Google Analytics, Clevertap/ Mixpanel etc and experience of using MArketing Automation tools like, Webengage, Moengage etc
• Data oriented approach, a key eye for numbers, market insights and an appetite for business context and metrics
• Flawless communication skills, the ability to articulate and evangelize product vision, strategy priority and - Go to market plans- in a compelling manner
• Owner mentality; willingness to take initiatives, the accountability to dive closure 
• Tenacity and grit; the ability to hustle and get things done even over a stretch
• The ability to collaborate with cross functional teams yet the assertiveness and influence to rally people around - right- products  
• Former entrepreneurs if you have ever started up! we want to talk to you!
• prioritise based on ROI