3+ Application service management Jobs in India

Key Responsibilities

·      Functional Configuration: Lead configuration and setup of Fusion Procurement modules to meet business requirements.

·      Sourcing & Procurement:

1.      Manage RFPs (Request for Proposals), Tenders, and Knockout Analysis within Oracle Fusion Sourcing.

2.      Guide stakeholders in supplier selection and scoring using sourcing tools.

3.      Configure and optimize sourcing workflows, events, and evaluation criteria.

·      Cross-Functional Collaboration: Work closely with developers, QA, and DevOps teams to align solution design and technical requirements.

·      End-to-End Testing: Drive user acceptance testing (UAT) and ensure timely sign-off.

·      Quarterly Release Management: Assess Oracle Cloud quarterly updates and plan functional enhancements proactively.

·      Documentation & Training: Prepare functional specifications, maintain knowledge base, deliver training, and facilitate knowledge transfer across the pod.

·      Performance Monitoring: Analyze source-to-pay (S2P) processes, recommend improvements, optimizations, and report on KPIs.

Required Qualifications

·      Bachelor’s Degree in Engineering, Information Systems, or equivalent.

·      5+ years of experience as an Oracle Fusion Procurement Functional Consultant.

·      Strong expertise in configuring Procurement Cloud modules (Purchasing, Self-Service Procurement, Supplier Portal, Supplier Qualification, Sourcing, Contracts).

·      Hands-on experience with Sourcing processes, including RFPs, Tenders, and Knockout Analysis.

·      Consulting or DevOps experience, including enhancement cycles and rapid deployments.

·      Construction industry experience is a plus.

·      Experience with reporting tools (OTBI/BIP) and BPM workflow testing.

·      Excellent verbal and written communication skills. Strong collaboration and stakeholder management capabilities.

·      Comfortable working in a fast-paced, SLA-driven, sprint-based pod delivery model.

Required skills and experience

• Bachelor's degree, Computer Science, Engineering or other similar concentration (BE/MCA)

• Master’s degree a plus

• 3-8 years’ experience in Production Support/ Application Management/ Application Development (support/ maintenance) role.

• Excellent problem-solving/troubleshooting skills, fast learner

• Strong knowledge of Unix Administration.

• Strong scripting skills in Shell, Python, Batch is must.

• Strong Database experience – Oracle

• Strong knowledge of Software Development Life Cycle

• Power shell is nice to have

• Software development skillsets in Java or Ruby.

• Worked upon any of the cloud platforms – GCP/Azure/AWS is nice to have

• provide first, and second-tier (L1, L2) product support via Email, Social media, and our Forums.

• Resolving all customer issues in a time-bound manner. Comply with the SLA for issue resolution.

• Monitoring application processes, application logs and taking appropriate resolution actions in case of failures. Ask customers targeted questions to understand the root of the problem quickly.

• Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues in using Enpass.

• Work closely with technical teams to investigate complex issues and enhance the quality of existing products.

• Document and follow-up customer suggestions for continued improvements to the Development Team.

• Provide daily metrics and reports on tickets; maintain the ticketing system and the tickets.

• Taking ownership of customer issues reported and seeing problems through to resolution.

• Improve Product user-guide and FAQs.

• ONLY B.TECH CANDIDATES MUST APPLY. FRESHERS DO NOT APPLY.

• CANDIDATES WITH RELEVANT TECH SUPPORT EXPERIENCE ONLY MUST APPLY
• CANDIDATE MUST HAVE FLUENT ENGLISH SPEAKING SKILLS (BOTH WRITTEN AND VERBAL)