11+ Application service management Jobs in India

• provide first, and second-tier (L1, L2) product support via Email, Social media, and our Forums.

• Resolving all customer issues in a time-bound manner. Comply with the SLA for issue resolution.

• Monitoring application processes, application logs and taking appropriate resolution actions in case of failures. Ask customers targeted questions to understand the root of the problem quickly.

• Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues in using Enpass.

• Work closely with technical teams to investigate complex issues and enhance the quality of existing products.

• Document and follow-up customer suggestions for continued improvements to the Development Team.

• Provide daily metrics and reports on tickets; maintain the ticketing system and the tickets.

• Taking ownership of customer issues reported and seeing problems through to resolution.

• Improve Product user-guide and FAQs.

• ONLY B.TECH CANDIDATES MUST APPLY. FRESHERS DO NOT APPLY.

• CANDIDATES WITH RELEVANT TECH SUPPORT EXPERIENCE ONLY MUST APPLY
• CANDIDATE MUST HAVE FLUENT ENGLISH SPEAKING SKILLS (BOTH WRITTEN AND VERBAL)

Roles & Responsibilities:

• Take care of content scheduling and posting on EMT and group social media channels.
• Research trending topics for social media content.
• Maintain a content calendar for all the social media handles under your management.
• Write, edit, and proofread content for social media creatives.
• Have a knack for wordplay, puns should be second nature to you.
• Be proficient in shooting videos using a phone camera.
• Be able to edit reels using mobile editing tools like InShot or Canva.
• Be familiar with social media tools like Hootsuite.
• Provide regular updates on social media performance.
• Conduct monthly market research and competitor analysis.
• Have excellent written and verbal skills in both English and Hindi.
• Work on YouTube video content.
• Know how to use AI tools for faster and more effective results.
• Write scripts for short-form and long-form videos; acting or providing background voice-overs will be a plus.

Notice Period: Immediate

Shift Timings: Day Shift

Work Type: On Site

No. of Openings: 600

Salary: ₹16,500 – ₹17,500 per month

Languages Required: English and Hindi

Skills Required: MS Excel, Calling, Communication

Experience: 0 – 3 years

Qualification: Graduation (10 + 2 + 3)

Age Limit: 18 – 30 years

Job Description

Are you passionate about customer service and sales?

Are you looking to kickstart your career in a thriving, growth-focused environment?

If yes, Axis BPO Process invites you to join our team as a Tele Sales - Customer Care Executive!

This is an exciting opportunity for fresh graduates and experienced professionals alike to grow in a dynamic and supportive workplace. As part of our team, you will:

• Handle Inbound Calls:
• Deliver personalized and effective assistance to customers by addressing inquiries, resolving issues, and ensuring complete satisfaction.
• Cross-Sell Products and Services:
• Identify customer needs and offer tailored product and service solutions to maximize value for the customer and boost revenue.
• Maintain Accurate Records:
• Ensure that all customer interactions and transactions are meticulously documented for tracking progress and improving service quality.
• Follow Company Policies:
• Uphold the highest standards of professionalism by adhering to all company policies and procedures regarding customer care and sales.

Why Join Axis BPO Process?

✅ Immediate joining opportunity

✅ Day shift and comfortable work timings

✅ Build strong skills in customer management and sales techniques

✅ Learn from an experienced, supportive, and collaborative team

✅ Steady career growth with one of the fastest-growing BPOs

If you are enthusiastic about delivering exceptional customer experiences, have excellent communication skills in English and Hindi, and enjoy working in a results-driven environment — this role is for you!

Take the first step towards an exciting career with Axis BPO Process.

Apply today and be a part of our success story!

JD for Senior Software Engineer : 

We are seeking an experienced and highly skilled Expert Software Developer with a strong proficiency in ASP .Net, .Net Core, and SQL Server. The ideal candidate should possess exceptional SQL knowledge, capable of working with large schemas, designing complex queries, and proficiently architecting highly scalable web and mobile applications. A desire to learn or existing knowledge of MAUI or Xamarin.Forms is highly valued. The candidate should also have a solid understanding of CI/CD processes using tools like GitHub Actions or equivalent. Beyond technical expertise, this role entails mentoring and coaching junior team members, actively participating in solution design, and contributing to the technical evolution of our projects.

Responsibilities:

• Utilize your expertise in ASP .Net, .Net Core, and SQL Server to design, develop, and maintain robust web and mobile applications.
• Demonstrate mastery in handling large schemas and crafting complex queries for optimal performance.
• Architect scalable solutions that meet the requirements of web and mobile applications.
• Stay updated with the latest industry trends and technologies, with enthusiasm to learn MAUI or Xamarin.Forms.
• Implement and improve CI/CD pipelines using GitHub Actions or equivalent tools.
• Collaborate with cross-functional teams including designers, product managers, and other developers to drive project success.
• Mentor and coach junior team members, sharing your technical knowledge and best practices.
• Contribute to architectural discussions and assist in designing innovative solutions.
• Participate in code reviews, ensuring code quality, performance, and adherence to best practices.
• Troubleshoot and debug issues, providing timely resolutions to technical challenges.
• Stay proactive in identifying opportunities for process improvement and technical optimizations.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent practical experience).
• Expertise in ASP .Net and .Net Core, with a proven track record of building and deploying web and mobile applications.
• Strong proficiency in SQL Server, including experience with large schemas and complex query optimization.
• Experience in designing and architecting highly scalable applications.
• Knowledge or enthusiasm to learn MAUI or Xamarin.Forms is desired.
• Proficiency in CI/CD processes using tools like GitHub Actions or equivalent.
• Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
• 8 to 12 years of professional software development experience.
• Strong teamwork and communication skills, with an ability to collaborate effectively in a cross-functional environment.
• Prior experience in mentoring and coaching junior team members.
• Adaptability and willingness to learn new technologies and frameworks.
• A portfolio of past projects and contributions to showcase technical expertise.

Exp- 8 to 12 yrs

Immediate joiners required

Excellent communication skills are required, With international client experience.

Requirements & Responsibilities:

- 3+ years of experience developing web applications using J2EE.

- 3+ years of experience in Spring Boot.

- Understanding of MicroServices.

- Experience working with tools like Git, Maven, and AWS.

- Expertise in developing RESTful APIs.

- Experience writing Unit and Integration tests.

- Background working with Linux/UNIX environments.

- Strong working knowledge with RDBMS like MySql, Postgres and NoSQL databases like Mongo

- Passion to stay on top of the latest happenings in the tech world and an attitude to discuss and bring those into play.

- Experience with agile/scrum development

- Strong collaboration and communication skills 

- Excellent written and verbal communication skills

Education: Bachelor’s degree in Computer Science, Electrical/Electronic Engineering, Information Technology or another related field or Equivalent

• Design and build advanced applications for the Android and iplatforms form on.
• ReactNative
• Collaborate with engineering and cross-functional teams to define, design, and ship
• new features
• Work with outside data sources and APIs
•  Unit-test code for robustness, including edge cases, usability, and general reliability.
• •Work on bug fixing and improving application performance
•  Continuously discover, evaluate, and implement new technologies to maximize
• development efficiency.

• Knowledge of developing trends and emerging standards in mobile apps and
• mobile payments
•  Excellent technical knowledge of React Native
•  Pro with Android and iOS UI design principles, patterns, and best practices
•  Good understanding of RESTful APIs and how to connect Android applications to
• back-end services
•  You care about quality and you know what it means to ship high-quality code
•  Contribute to the design, architecture, and development of apps that are elegant,
• efficient, secure, highly available, and maintainable
• Highly motivated and maintain a positive, “can-do” attitude in an uncertain
• environment
• Follow and help cultivate consistent development best practices.

About us:

Siply helps underserved masses inculcate savings behaviour to build a more productive and      financially secure country. Our Vision is to build the Digital Bank for 40 Crore Underserved Indians.

Company Link - https://siply.in/">https://siply.in/ 

About the Role: 
We are looking for a Product Designer who can demonstrate high agency and open to iterate rapidly. Should deeply understand customer problems and take on a multitude of roles that facilitate the creation of a solution.

Responsibilities: 

User Research:

• Advocate the customer.
• Gather insights and feedback.
• Evaluate user experience to affect strategy and roadmaps.
• Evangelise research in the organization.

Interaction Design :

• Solve problems through existing design patterns or facilitate problem-solving through new patterns.
• Create mockups and flows for the user interface.
• Document how these new patterns work.

Visual Design :

• Mastery and application of color, space, typography, iconography, illustration, and UX laws.
• Strong “taste” and aesthetics.
• Understanding of brand across different platforms.

Prototyping :

• Use prototyping tools like code, after effects, Framer, Origami, InVision.
• Implement one’s own flows and interactions.
• Test ideas in high fidelity.

Qualification:

• 3-4 years of experience in a related field along with a strong portfolio demonstrating past work experience in UI/UX design.
• Proficiency in using software such as Sketch, Principle, Figma, Zeplin, Marvel, Invision, Framer

Should have minimum 4 years of work experience on Dot.Net technologies

• Must have very good understanding of software development processes
• Must be able to take up small to large projects independently with minimal supervision of technical lead
• Responsible for the delivery of assigned tasks on time with professional quality under the supervision of technical lead
• Must be willing to work hard to meet the project and customer commitments
• Must be willing to maintain/support the project(s)/product(s)
• Must apply the design specification techniques provided by the technical lead
• Good experience in analysis, design, development, testing and implementation of complex applications developed using n-tier architecture
• Good experience in Object Oriented ProgrammingConcepts
• Good experience in developing web application with http://asp.net/">ASP.NET
• Good experience in developing web services, COM components and integration with APIs
• Good experience in developing mobile applications in various mobile platforms
• Good experience in the database development using SQL Server (MS - SQL 2000/2005/2008)
• Excellent communication and problem solving skills
• Willing to work hard to complete the assigned project tasks on time with professional quality

Skills Required

ASP.Net, C#, MS-SQL,  HTML, JavaScript, JQuery, AJAX, LINQ, CSS, WCF, Entity Framework

Desirable Knowledge of XML, My SQLHTML5, CSS3, LESS Framework, DotNet CORE

• Strong Java software development experience – with a focus on Java 8 & 9
• Experience with NoSql databases – ideally with MongoDB
• Experience implementing REST apis – ideally with JAX-RS
• Experience with Reactive Programming – ideally with RxJava
• Experience implementing unit tests

• Experience developing applications in fintech or established financial institutions
• Experience with microservice architectures
• Experience developing systems that can scale to large amounts of data
• Experience working in Agile Scrum
• Experience working on a globally distributed team