11+ Application service management Jobs in India

• provide first, and second-tier (L1, L2) product support via Email, Social media, and our Forums.

• Resolving all customer issues in a time-bound manner. Comply with the SLA for issue resolution.

• Monitoring application processes, application logs and taking appropriate resolution actions in case of failures. Ask customers targeted questions to understand the root of the problem quickly.

• Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues in using Enpass.

• Work closely with technical teams to investigate complex issues and enhance the quality of existing products.

• Document and follow-up customer suggestions for continued improvements to the Development Team.

• Provide daily metrics and reports on tickets; maintain the ticketing system and the tickets.

• Taking ownership of customer issues reported and seeing problems through to resolution.

• Improve Product user-guide and FAQs.

• ONLY B.TECH CANDIDATES MUST APPLY. FRESHERS DO NOT APPLY.

• CANDIDATES WITH RELEVANT TECH SUPPORT EXPERIENCE ONLY MUST APPLY
• CANDIDATE MUST HAVE FLUENT ENGLISH SPEAKING SKILLS (BOTH WRITTEN AND VERBAL)

Job Title: Sales & Marketing Manager

Company: 75way Technologies Pvt Ltd.

Industry: IT Services : Web App & Mobile Apps

Experience: 2 - 5 Years

Location: Mohali 8B

Responsibilities:

• Create and maintain a strong presence on Upwork to attract potential clients.
• Identify and qualify leads on Upwork matching our service offerings.
• Identify and explore new business opportunities in the Dubai and Gulf market, aligning with 75WAY service offerings in Web & Mobile Applications or It related services.
• Experience in sales or customer retention in international markets is a plus.
• Represent the company at international Exhibitions, seminars, conferences, and promotional events.
• The role requires international travel for business purposes; previous international travel experience is mandatory.

Role – Staff Engineer, Software Engineering

Experience – 7-10 Years

Location – Gurugram

Notice - Max up to 30 days

JOB DESCRIPTION:

Technical Responsibilities:

• Conduct or design prototyping and bench testing

• Conduct problem solving, identify potential solutions, and evaluate them against component and sub-system requirements

• Conduct research and studies to support product design

• Translate design inputs to engineering specifications and produce component and sub-system level designs

• Code development time/resource estimation to support projects

• Design new components applying various design concepts

• Generate and review the necessary documents with project teams (requirements, design, architecture, bugs, test)

Business Responsibilities:

• Demonstrate advanced understanding of customer needs and design inputs

• Demonstrate proficiency with product’s intended use and clinical procedures

• Learn how the financial models are constructed

Med Device Compliance:

• Follow fundamental industry standards, design requirements and test strategies which apply to regulatory requirements

• Independently create or refine engineering documentation, such as the Design History file

• Follow R&D procedure like design controls and risk management, per the Quality Management System

Minimum Qualifications (Required):

• Bachelor's degree in Software Engineering/ Computer Science or related discipline & 7+ years of work experience

Mandatory Skills:

Technical Skills:

• Highly skilled in C++, OOP, Object-Oriented Design and Analysis, Multithreading (POSIX), and TCP/IP communication.
• Knowledge of application programming with embedded systems, including communication over SPI, I2C, CAN, and FPGA (highly desirable).
• Expert-level knowledge of algorithms and data structures.
• Exposure to Qt Creator IDE is desirable.
• Proficient in programming and designing new components using various design concepts and patterns.

Design and Development Skills:

• Experience with integrated development environments (IDE) for projects

• Experience with software tools for static/dynamic analysis, memory management, code coverage and techniques for analyzing software

• Integration and deployment processes experience

Software Process Skills:

• Experience in creating estimates for code implementation time/resource for assigned tasks

• Experience in Software Development Life Cycle processes, Agile mode of implementation.

. Experience with CI/CD and DevOps systems using tools like gitla

• Experience using Application Lifecycle Management /Traceability tools

• Experience with regulatory and compliance standards applied to the SDLC (Software Development Life Cycle)

Our Company

Tealbox.Digital is a Marketing-Technology company founded by IIT-Delhi alumni, focused on solving complex problems for businesses operating online. We leverage Paid Media to help clients all over the globe acquire new customers, retain existing ones and maximize customer lifetime value. We have been involved with several pre-sales startups that approached us with the intent to establish their proof of concept and we have enabled those businesses to grow from there to seven-figure turnovers. Our performances have impacted businesses so largely that we were able to set them up to raise capital from large investors. We currently operate in four continents and are growing steadily owing to the current need for businesses to go online and efficient performance marketing solutions to keep this channel sustainable. The businesses we largely work with are small-scale enterprises and startups and we are directly responsible for shaping how their business grows.

TealBox Digital is an Indian startup with a global outlook. We are an equal opportunity employer and are committed to creating exceptional employee experiences. We believe in empowering people by focusing on employee development and investing in continuous learning opportunities. We’re committed to helping people thrive professionally and personally.

Job Description

We are looking for curious individuals who are natural leaders and have the ability to recognise what needs to be done. We require candidates with strong written & verbal communication skills and analytical thinkers. The ideal candidate will need to be able to effectively articulate insights and recommended actions.

In this role,

• You need to analyze and solve increasingly complex business problems.
• You will be working as a part of the Digital Marketing & Customer Analytics team which provides a set of processes that measure, manage and analyze marketing activities in order to provide actionable insights and recommendations to clients’ advertising campaigns to optimize ROI & performance efficiency in operations.
• You will have experience in transforming large amounts of diverse business data into valuable and meaningful information that can be used to support campaign-wise decision-making.
• Design and carry out high quality analysis in service of projects undertaken on behalf of clients and ensure the analysis is presented in a compelling way.
• You will have good written and oral communication skills in English language and the ability to transform data into actionable insights for an audience composed of digital experts, novices and beginners.
• Conceptualize and implement Paid Media strategies to acquire new customers and grow client businesses.
• Stay informed of the relevant industry, paid media, and paid media platform trends and best practices.
• The ideal candidate is someone who enjoys solving problems. They love taking on difficult challenges and finding creative solutions and does not get flustered easily.

Requirements

• Graduates with an aptitude to pick up new skills or 4-6 years’ experience in the marketing segment with a clear understanding of digital marketing or individuals with equivalent/relevant experience.
• Experience with FB Ads, Google Ads, Amazon Ads, Programmatic Buying and other allied tools such as Google Analytics, Google Tag Manager etc, is a plus but NOT mandatory.
• Strong presentation skills and ability to work with diverse stakeholders.
• Ability to analyze large data sets and use analytical skills to create easy-to-understand, actionable insights for business stakeholders.
• Intermediate knowledge/experience with Google Sheets, Google Slides, Google Data Studio, Python, etc.
• Strong math/analytical and quantitative skills.
• Strong problem-solving skills.
• Very strong oral and written communication skills.
• Intermediate knowledge/experience with relational databases and report development.
• Close attention to detail, accuracy, follow-through and excellent organizational skills.
• Proof of ability to take up responsibility and deliver on actions

The Data Engineer would be responsible for selecting and integrating Big Data tools and frameworks required. Would implement Data Ingestion & ETL/ELT processes

Required Experience, Skills and Qualifications:

• Hands on experience on Big Data tools/technologies like Spark,  Databricks, Map Reduce, Hive, HDFS.
• Expertise and excellent understanding of big data toolset such as Sqoop, Spark-streaming, Kafka, NiFi
• Proficiency in any of the programming language: Python/ Scala/  Java with 4+ years’ experience
• Experience in Cloud infrastructures like MS Azure, Data lake etc
• Good working knowledge in NoSQL DB (Mongo, HBase, Casandra)

About the role:

As a product engineer I/II, you will be responsible for continuous improvement of Cashfree experience for all our customers and end- users. You will dream big but identify and take small steps towards achieving that goal. You will receive great feedbacks at every step of the development cycle from your peers to our customers and end- users.

You may be working on architecting the money disbursement flow or creating most- friendly interface for consumer payment. All our engineers identify as generalist and building products that are useful and delightful are core to our engineering culture.

You're more than a coder. You wil be part of entire product process, from conceptualizing till post- launch evaluation. You should have deep empathy for the users to minimize the gap between what we build and what they need. Have sound judgement to balance between code writing speed and it's maintainability. Knowledge of variety of server- side/ frontend frameworks is desirable but not compulsory

Full Stack Engineer

Front End Technology:

• Minimum 2+ years’ experience in working web development technologies

• Experience writing modular/reusable code and using modern JS frameworks / libraries like

React or other comparable frameworks or toolkits

• Strong expertise with HTML5, CSS, and writing cross-browser compatible code.

. Experience with Responsive Frameworks like Bootstrap / Flex.

• Strong knowledge of Object-Oriented Design concepts.

Back end Technology:

• Have extensive experience in designing a backend stack of the product

• Strong understanding of Data Structures / Algorithms.

• Minimum of 2+ years of experience in Writing Backend Microservices in Node

JS/Python

• Ability to build the product from scratch & drive it to completion

Responsibilities and Duties:

• Design and build a next-generation product that drives the business and meets the functional

needs of our customers and partners.

• Designing overall architecture of the web/ mobile application

• Maintain quality and ensure responsiveness of applications

• Optimize web applications to maximize speed and scale. Support diverse clients from high

powered desktop computers to small footprint mobile devices.

• Write client-side/backend code for web-based applications, create fast, easy-to-use, high

volume production applications, and develop prototypes quickly.

• Build reusable code and libraries for future use

• Develop application code and unit test (Karma, Mocha, Chai).

• Ensuring high performance and security of web apps developed.

Employment Type

Full-time

Job Functions:

• Engineering

• Information Technology

Skills

• Object-Oriented Programming (OOP)

• JavaScript

• Data Structures

• Front-end Development

• Algorithms

• React js
• Express js

• Swagger

• Github

Qualifications

• Experience in building scalable systems.

• Exposure in building and using reusable code and libraries.

• Candidates should proactively keep their knowledge and skills up to date.

• Candidates should be able to work in a fast-paced environment independently and as part of a team.

• Candidates should be able to work in a highly collaborative environment with excellent communication skills.

Other Skills:

• Excellent written and verbal communication skills.

• Ability to work in a dynamic, fast-moving, and growing environment.

• Critical thinker and problem-solving skills. Should be able to strategize immediately.

• Strong knowledge of web application architectures, trends, and emerging technologies.