11+ Service delivery Jobs in Kolkata | Service delivery Job openings in Kolkata

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.

REQUIREMENTS:

• Must Have: Salesforce Workflow
• Should have strong technical background with Java (Strong), Microservices architecture (MSA) (Strong), DevOps, AWS, Java, Cloud, Micro Services, DevOps
• Sound knowledge of project management, agile and software development practices
• Ability to communicate effectively in both technical and non-technical terms
• Well versed with PM tools essentially MS Project and MS Excel
• Experience in frontend and mobile apps
• Ability to conduct code reviews and ensure quality compliance
• Financials Management dealt with PL of various accounts
• Design and develop complex mappings, performance tuning of mappings, Process Flows
• Hands on experience on System designing, Event sourcing and message broker architecture
• Requirement gathering and analysis
• Define, understand, and analyse non-functional requirements for project
• Lead the technical team
• Should be able to compare technologies to find best fit for project requirements
• Should be able to troubleshoot complex or unusual bugs

RESPONSIBILITIES:

• Ensuring client satisfaction above all
• Showcasing a consulting mindset by acting as a solution provider rather than an order taker
• Identifying project/service stakeholders at an early stage and working with them to ensure that the deliverables are in sync with the benefits defined in the business case.
• Planning, organizing, and monitoring the project to deliver high quality business solutions.
• Defining the scope of the project/service, managing goals, risks, issues, and resources throughout the project lifecycle.
• Mentoring and managing team members, by giving constant on the job feedback, and by providing guidance
• Ensuring project quality of work meets defined governance, process standards and best practices.
• Reporting the status of all key metrics (eg: risk, scope, schedule, quality, customer satisfaction) from inception through closure
• Assisting the account management team in responding to new project requests
• Identifying opportunities in the current engagement to cross sell or up sell Nagarro’s offerings.

Review Criteria

• Strong Business Analyst Profile
• Total 4+ YOE, of which 2+ Business Analysis
• Must have expertise in Workflows, API documentation and UI/UX specifications
• Must have experience with API integrations and troubleshooting and conducting UATs
• Must have working knowledge of RDBMS and basic SQL and Excel
• Must be a commerce graduate
• Any company (Preferred B2B SaaS (RetailTech, ERP, OMS, POS, E-commerce SaaS, Logistics)
• Candidate must be based in Kolkata, or a native of Kolkata or nearby states, (Bihar/ Jharkhand) and wanting to relocate back

Preferred

• Proficiency in using tools such as Jira, Confluence, Lucidchart, and Visily.
• Experience in Order Management System or POS product

Job Specific Criteria

• CV Attachment is mandatory
• Which product line you have worked on (ERP, POS, OMS, other SaaS, e-commerce)?
• Reason for job change?
• What's your under-graduation degree (BE / Btech / Bcom / BBA)

Role & Responsibilities

We are looking for a Business Analyst who will be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analysis, testing and release to production tasks of our software product’s features.

• Converting business problems into functional requirements (User stories, API Documentation, UI/UX, workflow, scenarios).
• Troubleshoot problems encountered in integration by understanding the API response - relating to the functional understanding.
• Interacting with the solution architect in supporting to architect the solution.
• Coordinating with the development team on a day-to-day basis to develop the specifications into the product solution.
• Conduct user acceptance test to ensure requirement fulfilment.
• At times he/she would also have to interact with the clients to clarify requirements.
• Conduct training and provide documentation to share the knowledge of newly developed features.
• Provide support on gaps (if any) on the developed features.
• Exposure on product management as client requirements backlog/ ideas needs to be managed. A good exposure for aspiring product managers.
• Use world’s most famous SDLC tools like Jira, Confluence, Lucidchart, Visily.

Ideal Candidate

• 4-7 Years experience required.
• Excellent analytical aptitude and problem-solving abilities.
• Process mapping - understanding of tools like Lucidchart.
• Very Methodical.
• Understanding of API Integrations.
• Understanding of RDMS - Basic SQL.
• Deep understanding of the omni retail or e-commerce or POS.
• Basic/Advance - Excel.
• Good communication, Documentation and presentation skills.
• Commerce or BTech background.

International Travel Sales Executive

Department: Sales

Location: Kolkata

Job Type: Full-Time | Immediate Joiner

Experience: Minimum 1 Year in International Sales

About the Role:

Join Webvio Technologies Pvt. Ltd. as an International Travel Sales Executive and elevate your career in a dynamic, performance-driven team that connects travelers worldwide. We seek smart, persuasive, and passionate individuals who can deliver outstanding sales performance while providing an exceptional customer experience.

Key Responsibilities:

- Handle inbound/outbound international travel inquiries and convert them into bookings.

- Sell flight tickets, hotel stays, visa assistance, and customized travel packages.

- Communicate confidently with global clients through calls and emails.

- Handle objections, upsell services, and achieve monthly sales targets.

- Maintain accurate records of customer data, payments, and itineraries.

- Stay updated with global travel trends, airline promotions, and visa regulations.

Required Skills & Qualifications:

- Minimum 1 year of experience in International Travel Sales (B2C preferred).

- Excellent English communication and negotiation skills.

- Strong customer handling and closing abilities.

- Passion for travel and a results-oriented mindset.

- Willingness to work in night shifts (US/UK process) if required.

What We Offer:

- Attractive salary package + lucrative incentives

- Growth opportunities in international sales & travel domain

- Supportive and energetic work environment

- On-job training and continuous performance feedback

Salary: As per industry standards + Incentives

Joining: Immediate or as per availability

Job Description:

We are seeking an experienced and highly motivated Business Development Associate/Executive to join our dynamic team. As a Business Development Associate, you will play a critical role in expanding our business by generating leads and managing relationships with foreign and Indian clients. We are looking for an individual with a proven track record in lead generation and a strong ability to handle international clients.

Responsibilities:

Conduct market research to identify potential leads and target industries.

Utilize various channels such as online platforms, social media, industry events, and networking to generate leads.

Develop and implement effective strategies to attract and engage potential clients.

Understand client needs and requirements, and propose suitable solutions and services.

Conduct regular client meetings, both in person and virtually, to discuss ongoing projects, address concerns, and identify new opportunities.

Freshers also can apply

Location - Kolkata ( salt lake)

Salary - 12k for freshers, for experience salary up to 18k.

• Excellent working knowledge of OOPs, SOLID principles and different design patterns.
• Solid hands on experience and deep understanding of different architectures.
• Solid working knowledge of Objective C and Swift, iOS application development and iOS fundamentals.
• Proficient with general swift language features, collections, protocol oriented programming, etc.
• Hands on experience of implementing architecture patterns and designing/implementing unit test cases using XCTest & other third party libraries.
• Solid working experience of debugging, profiling tools, developer portal and App Store release process.
• Excellent analytical and problem solving skills.

Position: Sales Person

Location: Salt Lake, Kolkata

Experience: 6 months and above

Salary: upto 13,000 pm

Qualification: Graduate in any field

Wanted Male Candidate

Skills: 

• Basic MS Excel and MS Word.
• Passionate for Sales.
• Fluent Verbal Communication Skill.
• Fluent in English, Bengali and Hindi.
• Confident in speaking.

Responsibilities:

• Attending customers in showroom.
• Explaining the features and products to the customers.
• Opening and closing the showroom.
• Maintaining showroom cleanliness.
• Calling leads generated from the marketing activities.
• Calling customers for feedback.

About Company: Spica Systems (https://spicasys.com )

Spica Systems is a Silicon Valley based start-up, established in 2019 and are recognized as experts in building products and providing R& DandSoftware Development services in wide range of leading-edge technologies such as LTE, 5G, Cloud Services (Public -AWS, AZURE, GCP, Private -Openstack) and Kubernetes. Ithasa highly scalable and secured 5G Packet Core Network, orchestrated by ML powered Kubernetes platform, which can be deployed in various multi cloud modealong with a test tool. Headquartered in San Jose, California, we have our R& D centre in Sector V, Salt Lake Kolkata.

• Looking for a Software developer who will work on the product's Web UI side
• Hands on and working experience with React JS
• Experience in WebUI using Javascript technology.
• Experience: 2-4 years of React development in a team environment
• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
• Knowledge of REACT tools including React.js, Webpack, Redux.
• Experience with user interface design. Knowledge of performance testing frameworks including Mocha and Jest.
• Experience with browser-based debugging and performance testing software.

Education: Bachelors/Masters in Computer Science, IT or Mathematics or Engineering

Traits: Quick learner, open minded, willing to learn

Rejolut is one of the award winning fastest growing emerging tech company which is working on leading technology like Blockchian, ML & AI, Complex mobile & web apps, IoT etc.

The ideal candidate will be responsible for developing highly scalable and secure code.

Responsibilities:-
-Able to take the Extreme Ownership of modules/product/projects
-Able to learn & implement new technology/framework/library/networks at God Speed
-Able to come with optimal solution for the business problem
-Can handle calls with the client & customer to know their feedback
-Writing clean code & able to dig into other's code or open source code

Desired Candidate Profile:-

• Setting up and configuring Full node clients for various Blockchains.
• In Depth understanding of atleast two blockchain network like Ethereum, Hedera Hashgraph, Tezos, Hyperledger, BlockApps, Algorand, Corda etc
• Working closely with DevOps to make blockchain infrastructure robust and scalable.
• Designing and writing well-structured APIs in Node.js to connect to Blockchain infrastructure.
• Develop and manage various applications to integrate Blockchain infrastructure into the main product.
• Staying up to date with new developments and news in integrated chains, like forks, main net launches, migration.
• Documenting architecture and guidelines.
• Always being on the lookout to enhance technology, by finding and making new tools, utilities, and libraries.
• Managing and enhancing a cutting edge tech stack, comprising of Node.js, ES2016/17 (Javascript), AWS, MongoDB, SQL
• Cross-team contribution whenever required.
• Familiarity with basic cryptography
• Familiarity with P2P networks

Culture

- Fast-paced, intellectually stimulating, steep learning, and growth

- Close-knit, hardworking, supportive colleagues

- Challenging work

- Flat organization with no hierarchy

- If you like problem solving, and love latest technology, there are very few better places

How we are different 
 -We are young and dynamic team who are obsessed with solving business problem at scale -We are a technology agnostic company who focus more on finding the optimal solution to business problem rather than technology

 Why to join us
 -We provide huge learning curve. Spending 1.5-2 years with us will put you 3 years ahead in the career
-We work only on cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, ELM
-There are two technology Co-founder in the company who are pretty much hands-on and have earlier bult the Consumer application which is downloaded millions of time and are in leadership position in copanies like Samsung, Purplle, Loylty Rewardz
-Get mentored by the best in the industry
-Flexible working hours
-Perks best in the industry

About Us:

Adbuffs is a digital-first performance marketing agency with a laser focus on launching and scaling eCommerce brands worldwide. We've accelerated growth for eCommerce companies in over 12 countries. With the journey started in 2019, with the principles "Empathy, Disciplined Creativity and Zero tolerance to EGO" we are stepping towards a fantastic future.

Roles & Responsibilities:

• Candidates having experience of working for eCommerce industry / Lead generation are required.(E-Commerce experience is must) 
• Candidates having ability to use past experience and trust in smart work and hard work are welcome.
• Analysing and interpreting provided clients data and providing expected solutions to the client. 
• Candidates dedicated to perfecting the craft and affluence in Google ads are required.
• Optimistic professionals with creative and out of the box thinking capabilities are must.
• Candidates with client need analysis & handling experience and bound to deliver high quality service are required.
• Drive new ideas and processes to improve the performance of campaigns, including account structure, bidding, ad copy, and keyword development.
• Developing effective media buying strategies.
• Participating in media planning to identify target audiences and craft effective campaigns.

Requirements:

• Proven experience as a Media Buyer or similar role; experience in the eCommerce industry is MUST.
• Familiarity with media-buying, planning and research
• Interest in following advertising and media trends
• Working knowledge of media analytics software
• Excellent communication and negotiation skills
• Organizational and multitasking abilities
• Attention to detail
• Critical thinking skills
• Any Degree in Media, Advertising or related field.

Other Details:

• Job Location: 

Kolkata, India.

• Working days & Job Timings:

Monday - Friday, from 10:30 am to 7:00 pm

• Salary: 2 LPA - 6 LPA