11+ Service delivery Jobs in Kolkata | Service delivery Job openings in Kolkata
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👋🏼We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.
REQUIREMENTS:
- Must Have: Salesforce Workflow
- Should have strong technical background with Java (Strong), Microservices architecture (MSA) (Strong), DevOps, AWS, Java, Cloud, Micro Services, DevOps
- Sound knowledge of project management, agile and software development practices
- Ability to communicate effectively in both technical and non-technical terms
- Well versed with PM tools essentially MS Project and MS Excel
- Experience in frontend and mobile apps
- Ability to conduct code reviews and ensure quality compliance
- Financials Management dealt with PL of various accounts
- Design and develop complex mappings, performance tuning of mappings, Process Flows
- Hands on experience on System designing, Event sourcing and message broker architecture
- Requirement gathering and analysis
- Define, understand, and analyse non-functional requirements for project
- Lead the technical team
- Should be able to compare technologies to find best fit for project requirements
- Should be able to troubleshoot complex or unusual bugs
RESPONSIBILITIES:
- Ensuring client satisfaction above all
- Showcasing a consulting mindset by acting as a solution provider rather than an order taker
- Identifying project/service stakeholders at an early stage and working with them to ensure that the deliverables are in sync with the benefits defined in the business case.
- Planning, organizing, and monitoring the project to deliver high quality business solutions.
- Defining the scope of the project/service, managing goals, risks, issues, and resources throughout the project lifecycle.
- Mentoring and managing team members, by giving constant on the job feedback, and by providing guidance
- Ensuring project quality of work meets defined governance, process standards and best practices.
- Reporting the status of all key metrics (eg: risk, scope, schedule, quality, customer satisfaction) from inception through closure
- Assisting the account management team in responding to new project requests
- Identifying opportunities in the current engagement to cross sell or up sell Nagarro’s offerings.
Customer Success and Support Executive @ Kwikpic
Location: Mumbai / Kolkata (Hybrid)
About us:
Kwikpic is an AI based photo sharing platform based in Mumbai, enabling effortless, high-quality image sharing through features like instant face recognition, smart gallery creation, branded galleries, desktop apps (for macOS & Windows), digital flipbook albums, and more.
Since its launch, Kwikpic has seen exceptional adoption—processing over 200 million uploaded photos, powering 150,000+ events, onboarding 13,100+ photographers and businesses, and achieving 1 million verified users organically within just 18 months
Why Join Us?
As a Customer Success Associate at Kwikpic, you’re not just supporting users; you’re guiding photographers, businesses, and event professionals toward their ideal photo-sharing experience. You’ll help users leverage features like AI-enabled uploads, custom galleries, digital albums, and more, ultimately growing retention, satisfaction, and revenue.
Key Responsibilities:
- Provide timely assistance to customers via email, chat, and phone, resolving technical and account-related issues.
- Guide new users through the platform, ensuring a smooth start and full adoption of Kwikpic features
- Monitor account health, proactively address concerns, and help customers maximize the platform’s value.
- Maintain strong, ongoing relationships with customers, conducting check-ins and ensuring continued customer satisfaction
- Work cross-functionally with sales, product, and support teams to deliver exceptional customer experiences and communicate feedback
Qualifications:
- Bachelor’s degree (preferably in Business, Communications, or related fields).
- 1+ years of experience in Sales, Customer Success, Account Management, or Support, preferably in SaaS, digital products, or subscription-based services.
- Fluent in English and Hindi
- Excellent communication, empathy, and client engagement skills.
- Comfortable using CS tools, CRM, and analytics platforms (e.g., Gainsight, HubSpot, Salesforce, or in-house tools).
- Strong problem-solving mindset with a love for helping customers succeed.
We are looking for a professional in Quality Assurance to join our team.
In this role, you will be responsible for designing and implementing test plans to improve the usability of our products
The QA Tester works with the development team and other QAs to test software functionality, identify errors, and troubleshoot any issues with the software code.
Apply now for the role of QA (Software Tester) at Codebuddy, which is opening doors for skilled, energetic individuals looking to grow exponentially in their careers.
A successful QA (Software Tester) should be hard-working, have a strong working knowledge of software code and testing methodologies, and be a team player.
Responsibilities:
- Designing test plans, scenarios, scripts, and procedures.
- Executing tests on source code.
- Analyzing test results and reporting to the development team.
- Working with the development team to correct bugs and errors.
- Performing routine inspections and quality tests.
- Preparing and implementing quality assurance policies and procedures.
- Identifying and resolving workflow and production issues.
- Ensuring that standards and safety regulations are observed.
- Addressing and discussing issues and proposed solutions with superiors.
- Documenting quality assurance activities and creating audit reports.
- Making recommendations for improvement.
- Creating training materials and operating manuals.
When You Need To Apply (Technical Competency) :
- A Bachelor’s degree in Computer Science, Engineering, or a related field.
- Minimum 3 years experience in QA testing.
- Should have experience or knowledge in Automation testing
- Good working knowledge of test management software, programming languages, and QA methodologies.
- Familiarity with Agile frameworks and regression testing is a plus.
- Ability to document and troubleshoot errors
- Good teamwork and critical thinking skills.
- Excellent data collection and analysis skills.
- Strong attention to detail.
JavaJava Developer with GCP
Skills : Java and Spring Boot, GCP, Cloud Storage, BigQuery, RESTful API,
EXP : SA(6-10 Years)
Loc : Bangalore, Mangalore, Chennai, Coimbatore, Pune, Mumbai, Kolkata
Np : Immediate to 60 Days.
Kindly share your updated resume via WA - 91five000260seven
.NET
C#Roles and Responsibilities
- o Highly skilled in back-end development using .NET C#
- o Strong experience in Microsoft Azure environment
- o Strong experience in REST API development
- o Experienced in Microservice architecture
- o Experienced in an agile development and project environment
- o Experienced with Microsoft Teams, Git and GitHub
- o Strong ability to produce technical documentation for developed solution
- o Familiar with agile development tools like Atlassian jira favourable
- o Familiar with Azure SQL favourable
- o Understanding of CI/CD favourable
Job Resonsibilities:
-Performance Marketer
-As an initial member of the Marketing and Growth team, you'll be expected to setup repeatable processes and helping us scale the function as we grow
-Drive paid marketing efforts across a variety of channels and monitor their performance
-Identify key audience segments and growth opportunities and transform these through effective campaigns
-Use customer research, hard data and metrics to assess efficacy of marketing campaigns
-Partner with product & growth team to enable ground level learnings and contribute to product-led growth
What are we looking for?
-5+ years working in the marketing or growth function, preferably in a startup.
-Hands on experience in Google Adwords and Facebook/Instagram ads is a must. Expertise in both is a requisite.
-You are a self-starter and can make decisions on your feet with minimal supervision, end-to-end ownership to drive outcomes.
-You possess deep customer empathy and love getting your hands dirty with data
Location: Bangalore/ open to remote working as well in other cities.
Post Title - Customer Care Executive
Process - Australian
Location - Kolkata , Salt lake Sector V
Shift Time - 6:30am to 3:30pm
Working Days - Monday to Saturday
Requirements - Strong active listening skill and verbal communication
Good English.
Job Type: Full-time
Job Role - We are looking for tele-callers with eagerness to work in the early morning shift and earn handsome incentives. The campaign is pretty simple, we just need to book appointments with Australian customers for free home appliances to be given to them.
There are few specific home appliances that the customers will be getting for free, so we just need to book the time and date of their availability.
Salary: ₹10,000.00 - ₹22,000.00 per month
Benefits: Provident Fund
Schedule: Morning shift - 6:30am to 3:30pm.
Supplemental pay types:
Performance bonus.
Yearly bonus.
Note - No hard core sales
No Targets
High Incentives
No pick/drop - (Travelling Allowances will be paid)
No rotational shifts
The Ideal Candidate Will Have A Passion For All Things Marketing And Technology. You Will Be Well-Versed In The Concepts Surrounding Digital Marketing And How The Internet Can Become A Strong Asset To Securing Growing Revenue.
You Will Be Tech-Savvy And Intuitive With Great Ideas To Reinforce Our Marketing Campaign. Responsibilities Launch Optimized In Off-Page SEO And Microblogging. Be Actively Involved In SEO Efforts (Keyword, Image Optimization, Etc.) Prepare Online Newsletters And Promotional Emails And Organize Their Distribution Through Various Channels Collaborate With Designers To Improve User Experience Measure The Performance Of Digital Marketing Efforts Using A Variety Of Web Analytics Tools (Google Analytics, WebTrends, Etc.) Acquire Insight Into Online Marketing Trends And Keep Strategies Up-To-Date Maintain Partnerships With Media Agencies And Vendors Blog Writing, Updating, And Publishing Those In Various Engaging Sites. Requirements The Candidate Must Be Very Smart And Must Have Adaptability Skills Excellent Understanding Of Digital Marketing Concepts And Best Practices Skills And Experience In Creative Content Writing Analytical Mindset And Critical Thinking Excellent Communication And Interpersonal Skills
Seeking Automation Test Lead for a very old client, please share updated resume if interested.
Openings: 2
CTC: Best for the right candidate
Location: Noida ,Bangalore, Hyderabad, Mysore, Chandigarh, Kolkata, Pune, Chennai, Jaipur.
Roles and Responsibilities
• Responsible to write and execute exploratory and automated tests that prove the functional and non-functional requirements of the system.
• Should be able to work as individual contribute in development & testing capacity
• Must be able to guide the junior team members
• Must be client facing.
Skills Required:
• Different types of Framework Development, Testing Life Cycle Expertise, Bug life cycle tracking, CI/CD Experience.
• Automation hands experience in at least 2 or 3 popular tools, Hands on experience in Windows Automation and Web applications Automation
• Working experience in RPA tools like UI Path
• Hands on experience in Test Management tools,
• Desirable to have Mobile Application Testing.
• Desirable to have exposure working on BDD, TDD concepts, Page object model concepts, Web debugging tools, general programming lanuguages like C++, Java, VB, https://vb.net/">VB.net, SQL Developer, IDE etc.
• Working exposure to Performance tools like JMeter, Apploader etc is a Plus
• Preferred - ISTQB, Selenium, UFT Certified Professional, Agile methodology
Please refer for Other Openings:
- Automation Test Lead – Mid Size
- Pega Developers, BA & Lead System Architects - MNC
- JAVA Developers - MNC
Regards,
Kamaljeet Kaur
IT Recruitments
WEN | Creating Opportunities
Mobile: nine nine five eight four- three eight eight five eight
https://www.linkedin.com/in/kamaljeet-kaur-4aa83373/">https://www.linkedin.com/in/kamaljeet-kaur-4aa83373/
1. To generate clients and convince them to purchase website and also to make collection from clients.
2. Develop and Maintain proper interaction and reputation with the clients.
3. Understand the business needs of the Clients.
Requirement: Must have website selling experience in International BPO
Candidates with experience in website selling campaign are preferred./ Fresher candidates with fluency in english communication can also apply.
Timing: Morning Shift(10:00am-7:00pm)Night Shift (8:00pm-5:00am)5 Days working.SATURDAY & SUNDAY Fixed OFF.
Aryston web solution pvt. ltd.
If Interested for this Please apply or share with good folks you know.
https://s.ripplehire.com/s/Bg0H
https://s.ripplehire.com/s/Bg0H
Or fill this form: https://docs.google.com/forms/u/2/d/1-2MoDA8HH0wItTuaPtLpuCmQAn2mjM0lxISwYVTvQYM
Job Description: You will begin in an individual contributor’s role, working in ateam of go-getters to help spread the Byju’s way of Learning in your city. You would be showcasing the unique Byju’s way of Learning to students and parents and will be responsible for mentoring and sales in your designated zone.
Preferred Skill Sets:
• Having a keen interest and deep understanding of the Indian education sector. • Interested in mentoring and guiding students.
• Having a knack for sales
• Good interpersonal and presentation skills.
Academic Qualification: Any Graduation/ Post Graduation (Completed in or before 2020)
Training: All selected candidates will be part of a two-month training process under the Business Development Trainee profile at a monthly stipend of Rs 25,000. Upon successful completion of training candidates will be promoted to the role of Business Development Associates (BDA)
The first 2 weeks of this training will be classroom training followed by 6 weeks of "On- the-Job Training", both at the BDT Training Location. There will be additional performance incentives which will be applicable during the training period. Currently till our offices re-open, the training will happen in the Work from Home mode. Once our offices are open, the training will shift to the BDT Training Location.
Upon successful completion of training based on clearing the company's expected parameters, they will be confirmed as BDA - Direct Sales (at 10 LPA) or BDA - Inside Sales (at 8 LPA). Also, only after confirmation to the BDA role, they will start work at their 'Role Location'.
CTC (BDT): INR 300000 PA fixed pay+ INR 200000 PA performance pay
CTC (BDA): INR 1000000 (7 lakh fixed pay + 3 lakh performance pay) (After Successful
completion of training)
Note for candidates confirmed as BDA-Direct Sales: In the unlikely scenario where the Direct Sales Model does not resume in their role location at the end of the Training Program, the candidate will be offered the BDA-Inside Sales (at 8 LPA) role in Bengaluru. They will relocate to their role location as BDA-Direct Sales (at 10 LPA) as soon as the Direct Sales model begins at their role location.
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