11+ Service delivery Jobs in Kolkata | Service delivery Job openings in Kolkata

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.

REQUIREMENTS:

• Must Have: Salesforce Workflow
• Should have strong technical background with Java (Strong), Microservices architecture (MSA) (Strong), DevOps, AWS, Java, Cloud, Micro Services, DevOps
• Sound knowledge of project management, agile and software development practices
• Ability to communicate effectively in both technical and non-technical terms
• Well versed with PM tools essentially MS Project and MS Excel
• Experience in frontend and mobile apps
• Ability to conduct code reviews and ensure quality compliance
• Financials Management dealt with PL of various accounts
• Design and develop complex mappings, performance tuning of mappings, Process Flows
• Hands on experience on System designing, Event sourcing and message broker architecture
• Requirement gathering and analysis
• Define, understand, and analyse non-functional requirements for project
• Lead the technical team
• Should be able to compare technologies to find best fit for project requirements
• Should be able to troubleshoot complex or unusual bugs

RESPONSIBILITIES:

• Ensuring client satisfaction above all
• Showcasing a consulting mindset by acting as a solution provider rather than an order taker
• Identifying project/service stakeholders at an early stage and working with them to ensure that the deliverables are in sync with the benefits defined in the business case.
• Planning, organizing, and monitoring the project to deliver high quality business solutions.
• Defining the scope of the project/service, managing goals, risks, issues, and resources throughout the project lifecycle.
• Mentoring and managing team members, by giving constant on the job feedback, and by providing guidance
• Ensuring project quality of work meets defined governance, process standards and best practices.
• Reporting the status of all key metrics (eg: risk, scope, schedule, quality, customer satisfaction) from inception through closure
• Assisting the account management team in responding to new project requests
• Identifying opportunities in the current engagement to cross sell or up sell Nagarro’s offerings.

**Hiring for International BPO Sales Executive for Inbound Process**

Must have experience in sales for at least 1 yr in any International Outbound BPO

Process - Travel Sales (US Shift)

Role: Need to handle inbound calls related to Flight booking, car rentals, hotel booking from US customers and convert those calls into sales

Location: Ecospace Business Park (Kolkata)

Salary - upto 25k plus Incentives upto 5 'lac

**Looking for immediate Joiner**

**Ready to work in Night Shift**

**Must have exp in US Sales Process**

**Freshers are also welcome**

Interested one can connect Uzma

Hiring Now: International Voice Process (Entry-Level – Night Shift) 🌙

📍 Location: Kolkata (Work from Office)

🕐 Shift: Night Shift | 5 Days a Week

💼 Role: International Voice Process (Inbound)

👥 Open to: Freshers & Experienced Professionals (0–4 years)

💡 What We're Looking For:

Excellent communication skills in English

Willingness to work night shifts

Positive attitude and eagerness to learn!

💸 Salary & Incentives:

Experienced: Up to ₹35,000/month(negotiable)

Incentives: Up to ₹6 Lakhs based on performance

Daily Incentives!

🎁 Perks & Benefits:

Salary credited on the 1st of every month

Unlimited monthly incentives

24 paid leaves + 15 Comp Offs

Birthday Leave (or double pay if you choose to work)

Fast-track career growth opportunities

📞 Ready to Apply? Contact us today!

📱 Call/WhatsApp: eight zero one six zero nine nine seven eight eight

• Lead the delivery of high quality, innovative, flexible and scalable technical solutions that meet business requirements.
• Design, Develop, Test and maintain software applications.
• Perform hands-on coding and provide thoughtful code reviews.
• Demonstrate ability to work within an agile team as well as collaborate with many other teams on design and implementation strategies.
• Follow SCRUM Agile Development methodology
• Problem Solving and ability to present ideas - Self-motivated, Open-minded, User Focused, Adaptive.
• Generate guidelines for other web designers to match visual design intent.
• Experience in building web application using ReactJS as the frontend framework.
• Expertise in using JavaScript framework.
• Have worked on REST client and WebSockets
• Be able to write Unit tests using a framework like Jasmine, Enzyme etc.
• Have experience in using any of the Build scripts.
• Proficient understanding of GitHub or other version control systems
• Strong programming basics, with a clear understanding of Object-Oriented and Functional programming.
• Expert in developing backend application with RESTful API's Using Rest Framework
• Understanding creation of website layout/user interfaces by using standard HTML5, CSS3, jQuery.
• Experience in Bootstrap4 or CSS pre-processor like Less or Sass is desirable.
• Low-Latency UI, Page optimization, and bundle build + caching.

About the company:

We are an IT & Consulting organization helping Enterprises with their Analytics and Planning needs. Their Rockstar team has built multiple products and solutions to cater to our clients across sectors such as Retail & E-commerce, Consumer Goods, Pharmaceuticals & Life Sciences, Real Estate, Hi-tech, Manufacturing, and Automotive.

We have a geographic presence in the United States (Dallas) & India (Delhi-NCR, Mumbai, Bangalore & Kolkata) and have 600+ people, a strong world-class team. We are growing at a rapid pace and plan to double our growth each year. This provides immense growth and learning opportunities to those who are choosing to work with Polestar. We are serving customers across 20+ countries. Our expertise and deep passion for what we do has brought us many accolades. 

Profile Summary

We are looking for individuals with a leadership mindset in sales, who comes with strong consultative sales experience.

• Create a systematic, process-driven approach to partner outreach and relationship management.

• Keep a great ongoing relationship with Microsoft and offer new ways to grow the partnership.

• Can-do attitude individual who enjoys networking and establishing relationships.

• Manage high-value corporate partnerships and develop long-term strategies to secure multi-year strategic partnerships.

• Analyse and identify opportunities to secure new business by partnering with Microsoft.
• Drive the team towards sales targets, has visibility of all opportunities and risk, and ensures the team has a healthy pipeline and proposal tracking systems.
• Identify new markets to widen the market base for enhanced revenue and profit generation.
• Administer the entire sales process as per plan.
• Manage Microsoft engagements to design strategies to acquire more business deals through OEMs.
• Manage pricing and other sales proposal activities and provide support to the marketing department.
• Owns the business plan: financial target/proposal submission/revenue on hand/pipeline. Overall business planning and forecasting.
• Collaborate with Microsoft for conducting events for enhancing business growth.
• Negotiates with clients and uses the right levers in doing so. Clearly links the value of Polestar Solutions offerings with the price.

• Takes overall accountability for business planning and implementation.

• You have the resilience to bounce back after minor setbacks.
• You have the achievement orientation to achieve the target and do what it takes.
• You have the interpersonal skills to develop & sustain meaningful relationships.

• Excellent problem-solving skills, solution-oriented, and good analytical skills.
  ● Very good client-facing and communication/presentation skills.
  ● Excellent at consultative selling and building case studies.
  ● Ability to speak at external forums.
  ● Strong Collaboration and Networking skills.

Are you a driven React Native Full Stack Mobile Developer looking for your next challenge?

We area a growing global technology partner is looking for a skilled React Native Full Stack Mobile Developer to join their Technology and Development team.

If you're eager to showcase your expertise and collaborate with a talented group of engineers, this role is perfect for you!

We stand at the forefront of technology innovation, catering cutting-edge solutions to clients spanning diverse sectors. With a strategic emphasis on finance, banking, and corporate verticals, they're known for their excellence in delivery. We are seeking a senior developer to join their global projects team.

About the position.

The Senior React Native Full Stack Mobile Developer candidate will have a strong background in building mobile applications and will be proficient in front-end (React Native) and back-end development.

In addition to technical expertise, the candidate should have experience in testing, browser testing, and thorough documentation practices.

As a senior member of the mobile development team, you will play a critical role in designing, developing, and maintaining mobile applications that provide exceptional user experiences.

Key Responsibilities:

• Mobile Application Development: Design, develop, and maintain mobile applications using React Native for iOS and Android platforms.
• Full Stack Development: Work on both the front-end and back-end components of mobile applications, including server-side development using Azure (or other Cloud Platforms) and MongoDB (or other relevant experience)
• Testing and Quality Assurance: Develop and execute comprehensive test plans, including unit testing, integration testing, and browser testing, to ensure the reliability and functionality of mobile applications.
• Cross-Browser Compatibility: Conduct cross-browser testing to ensure consistent functionality and appearance of web-based components.
• Documentation: Create and maintain detailed technical documentation, including code comments, API documentation, and development guides.
• Code Review and Collaboration: Collaborate with team members to conduct code reviews, provide constructive feedback, and ensure code quality and consistency.
• Performance Optimization: Identify and address performance bottlenecks in mobile applications and back-end services to optimize speed and responsiveness.
• Security and Data Protection: Implement security measures and best practices to protect user data and maintain compliance with data protection regulations.
• Scalability and Maintenance: Design systems and architectures that are scalable and maintainable as applications grow and evolve.
• Stakeholder Communication: Collaborate with cross-functional teams and effectively communicate technical concepts to non-technical stakeholders.

Qualifications:

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
• Proven 3+ years experience as a Mobile Developer with expertise in React Native for mobile application development both with iOS and Android platforms.
• Full stack development experience, including back-end development using Azure and MongoDB.
• Proficiency in front-end technologies, including HTML, CSS, and JavaScript.
• Strong testing skills, including unit testing, integration testing, and browser testing.
• Extensive experience in mobile application design and development.
• Solid understanding of cross-browser compatibility and responsive design principles.
• Thorough documentation practices and ability to create technical documentation.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills to work effectively in a distributed team-oriented environment.
• Commitment to security and data protection best practices.

We offer an exciting and professional environment with excellent career and growth opportunities. They provide their team members with a professional work environment with regular team outings. Their office is located in the heart of Salt Lake Sector V, Kolkata offering a terrific workspace that's both accessible and inspiring. Joining the team means becoming part of this vibrant and dynamic team where your skills will be valued, your creativity will be nurtured, and your contributions will make a difference. In this role, you can work alongside some of the brightest minds in the industry.

Onsite Office Location: Kolkata, India (Salt Lake, Sector V)

Desired Candidate Profile

Essential Criteria:-