11+ Service delivery Jobs in Kolkata | Service delivery Job openings in Kolkata

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.

REQUIREMENTS:

• Must Have: Salesforce Workflow
• Should have strong technical background with Java (Strong), Microservices architecture (MSA) (Strong), DevOps, AWS, Java, Cloud, Micro Services, DevOps
• Sound knowledge of project management, agile and software development practices
• Ability to communicate effectively in both technical and non-technical terms
• Well versed with PM tools essentially MS Project and MS Excel
• Experience in frontend and mobile apps
• Ability to conduct code reviews and ensure quality compliance
• Financials Management dealt with PL of various accounts
• Design and develop complex mappings, performance tuning of mappings, Process Flows
• Hands on experience on System designing, Event sourcing and message broker architecture
• Requirement gathering and analysis
• Define, understand, and analyse non-functional requirements for project
• Lead the technical team
• Should be able to compare technologies to find best fit for project requirements
• Should be able to troubleshoot complex or unusual bugs

RESPONSIBILITIES:

• Ensuring client satisfaction above all
• Showcasing a consulting mindset by acting as a solution provider rather than an order taker
• Identifying project/service stakeholders at an early stage and working with them to ensure that the deliverables are in sync with the benefits defined in the business case.
• Planning, organizing, and monitoring the project to deliver high quality business solutions.
• Defining the scope of the project/service, managing goals, risks, issues, and resources throughout the project lifecycle.
• Mentoring and managing team members, by giving constant on the job feedback, and by providing guidance
• Ensuring project quality of work meets defined governance, process standards and best practices.
• Reporting the status of all key metrics (eg: risk, scope, schedule, quality, customer satisfaction) from inception through closure
• Assisting the account management team in responding to new project requests
• Identifying opportunities in the current engagement to cross sell or up sell Nagarro’s offerings.

Desired Competencies (Technical/Behavioral Competency)

• . Strong knowledge of Splunk architecture, components, and deployment models (standalone, distributed, or clustered)
• Hands-on experience with Splunk forwarders, search processing, and index clustering
• Proficiency in writing SPL (Search Processing Language) queries and creating dashboards
• Familiarity with Linux/Unix systems and basic scripting (e.g., Bash, Python)
• Understanding of networking concepts and protocols (TCP/IP, syslog)

Key Responsibilities

• Deploy Splunk Enterprise or Splunk Cloud on servers or virtual environments.
• Configure indexing and search head clusters for data collection and search functionalities.
• Deploy universal or heavy forwarders to collect data from various sources and send it to the Splunk environment
• Configure data inputs (e.g., syslogs, snmp, file monitoring) and outputs (e.g., storage, dashboards)
• Identify and onboard data sources such as logs, metrics, and events.
• Use regular expressions or predefined methods to extract fields from raw data
• Configure props.conf and transforms.conf for data parsing and enrichment.
• Create and manage indexes to organize and control data storage.
• Configure roles and users with appropriate permissions using role-based access control (RBAC).
• Integrate Splunk with external authentication systems like LDAP, SAML, or Active Directory
• Monitor user activities and changes to the Splunk environment
• Optimize Splunk for better search performance and resource utilization
• Regularly monitor the status of indexers, search heads, and forwarders
• Configure backups for configurations and indexed data
• Diagnose and resolve issues like data ingestion failures, search slowness, or system errors.
• Install and manage apps and add-ons from Splunkbase or custom-built solutions.
• Create python scripts for automation and advanced data processing.
• Integrate Splunk with ITSM tools (e.g., ServiceNow), monitoring tools, or CI/CD pipelines.
• Use Splunk's REST API for automation and custom integrations
• Good to have Splunk Core Certified Admin certification

Splunk Development and Administration

• Build and optimize complex SPL (Search Processing Language) queries for dashboards, reports, and alerts.
• Develop and manage Splunk apps and add-ons, including custom Python scripts for data ingestion and enrichment.
• Onboard and validate data sources in Splunk, ensuring proper parsing, indexing, and field extractions.

Hello,

Greetings from CodersBrain!

Coders Brain is a global leader in its services, digital, and business solutions that partners with its clients to simplify, strengthen, and transform their businesses. We ensure the highest levels of certainty and satisfaction through a deep-set commitment to our clients, comprehensive industry expertise, and a global network of innovation and delivery centers.

This is regarding the urgent opening for the'' ROR Developer role. We found your profile in the Cutshort database and it seems like a good fit for the organization. If you are interested, do revert back with your updated CV along with the details:

Permanent Payroll :  CodersBrain

Location:- Mumbai/ Kolkata

Notice Period:- imm./15 daysJob Description
Scope of work  This role is an exciting opportunity to build highly interactive

customer facing applications and products.
 Candidate will help transform vast collections of data into
actionable insights with intuitive and easy to use interfaces and
visualizations.
 Candidate will leverage the power of JavaScript and Ruby on
Rail to build novel features and improvements to our current suite
of tools.
 This team is responsible for customer-facing applications that
deliver SEO data insights.
 Through the applications customers are able to access insights,
workflows, and aggregations of information above and beyond
core data offerings

Responsibility 

 Build and maintain the core frontend application

 Work collaboratively with the engineers on the Frontend team to
ensure quality and performance of the systems through code
reviews, documentation, analysis and employing engineering
best practices to ensure high-quality software
 Contribute to org devops culture by maintaining our systems,
including creating documentation, run books, monitoring, alerting,
and integration tests, etc.
 Participate in architecture design and development for new
features and capabilities, and for migration of legacy systems, to
meet business and customer needs.
 Take turns in the on-call rotation, handling systems and
operations issues as they arise including responding to off-hours
alerts
 Collaborate with other teams on dependent work and integrations
as well as be vigilant for activities happening outside the team
that would have an impact on the work your team is doing.
 Work with Product Managers and UX Designers to deliver new
features and capabilities
 Use good security practices to protect code and systems
 Pitch in where needed during major efforts or when critical issues
arise
 Give constructive, critical feedback to other team members
through pull requests, design reviews, and other methods
 Seek out opportunities and work to grow skills and expertise.

C) Skills Required
Essential Skills  JavaScript (preferred ExtJS framework)

 Ruby
 Ruby on Rails
 MySQL
 Docker
Desired Skills  Terraform

 Basic Unix/Linux administration
 Redis
 Resque
 TravisCI
 AWS ECS
 AWS RDS
 AWS EMR
 AWS S3
 AWS Step Functions
 AWS Lambda Functions
 Experience working remotely with a distributed team
Great problem-solving skills

D) Other Information
Educational Qualifications Bachelor's degree/MCA
Experience  5– 8 years

Please confirm the mail with your updated CV  if you are interested in this position and also please share the below-mentioned details :

Current CTC:
Expected CTC:
Current Company:
Notice Period:

Notice Period:Are you okay with 1 week Notice period if not  then comfortable as freelancing work with us till joining:- 
Current Location:
Preferred Location:
Total-experience:
Relevant experience:
Highest qualification:

DOJ(If Offer in Hand from Other company):

offer in hand:

Alternate number:

Interview Availability

Your responsibilities could include:

• Managing your area of responsibility, including providing support, absence management, discipline and grievance, and recruitment activities
• Effectively setting out goals and objectives for your team, including those for supervisory roles that may fall under your reporting line and structure
• Acting as a role model and always behaving in line with our company values
• Driving employee engagement by personal interaction and engagement with your team in order to develop and coach them in their duties and responsibilities
• Managing contractual budgets in line with financial targets
• Ensuring all aspects of the required security services are being delivered to the customers’ satisfaction and in accordance with the contract
• Ensuring there are sufficient trained, licenced and vetted staff working at all times to meet customer and contract requirements
• Ensuring contract required training and screening / vetting has been completed for all security staff
• Developing professional customer relationships, responding appropriately to customer requests and concerns
• Completing effective health & safety assessments, ensuring accurate and timely reporting of any incidents, involvement in subsequent investigations and providing input into health & safety committees or forums.
• Completing risk assessments and site evaluations as well as completing monthly performance reports and billing schedules
•  

Skills and experience

Ideally, we’re looking for people with

• A checkable personal history including periods of education, employment, travel and unemployment
• Prior experience of working in a similar operational management role , ideally within the security industry
• A valid security industry licence or accepted certificate of security competence
• Excellent verbal and written communication skills, interacting both internally and externally
• Excellent customer service skills
• Excellent organisational skills
• Ability to successfully manage a team
• Track record of working in a fast paced and demanding environmen

Job description

About Us:

We are a leading organization that specializes in providing professional training in specific ERP tools with primary focus in SAP tailored for application across diverse industries. We empower individuals and businesses to thrive in the digital era through comprehensive and practical training programs.

Key Responsibilities:

1. Content Creation:

- Develop high-quality and engaging content for various digital platforms, including blog posts, articles, ebooks, and social media posts.

- Collaborate with subject matter experts to create educational content that aligns with the needs of our target audience.

2. Digital Campaign Management:

- Plan, execute, and optimize digital marketing campaigns across platforms such as Google Ads, social media, and email to drive awareness and lead generation.

- Monitor campaign performance, analyze data, and provide actionable insights for continuous improvement.

3. SEO Strategy:

- Implement SEO best practices to enhance the visibility of our training programs in search engine results.

- Conduct keyword research and optimize website content for search engines.

4. Social Media Management:

- Manage and grow our social media presence by creating and curating content, fostering community engagement, and driving conversations relevant to our industry.

5. Email Marketing:

- Develop and execute email marketing campaigns to nurture leads, promote events, and share valuable content.

- Segment and target audiences to maximize the impact of email communications.

6. Collaboration and Cross-functional Communication:

- Collaborate with internal teams, including Sales and Product Development, to align marketing efforts with business goals.

- Stay updated on industry trends and competitors to ensure our marketing strategies remain innovative and effective.

Qualifications and Experience:

- Proven experience in digital marketing, with a focus on content creation and strategy.

- Familiarity with digital tools and technologies relevant to the training industry.

- Strong writing and editing skills with the ability to create engaging and informative content.

- Proficiency in SEO, social media management, and email marketing platforms.

- Analytical mindset with the ability to interpret data and make data-driven decisions.

- Excellent communication and collaboration skills.

Expected Start Date: 01/03/2024

Job Types: Full-time, Permanent

Salary: ₹8,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Required)
• Digital marketing: 1 year (Required)

Ability to Commute:

• Kolkata, West Bengal (Required)

Ability to Relocate:

• Kolkata, West Bengal: Relocate before starting work (Required