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11+ Strategic service management Jobs in India

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Acqueon Technology

at Acqueon Technology

3 recruiters
Basavaraj C
Posted by Basavaraj C
Bengaluru (Bangalore)
15 - 25 yrs
₹30L - ₹70L / yr
Professional services
Project Management
Delivery Management
Project delivery
Service delivery
+4 more

Job Description

 

AVP-Professional Services APAC & EMEA

 

Professional Services is a growing and strategically important practice at Acqueon. We believe that Professional Services is a key component of our overall service offering that enables our customers to expand how they work with us and derive additional value. Professional Services delivers custom advisory projects that deepen our strategic client relationships, support the development of new services and drive our overall company growth.

The AVP of Professional Services will work alongside the Head of Services, Support and Customer Success to define and deliver our PS strategy and KPIs. You will have the opportunity to build and set the direction of this developing practice that will improve our customer experience and further enable the growth of Acqueon. We're looking for an experienced service provider/consul tant with a proven track record of creating, selling, and delivering custom services that meet the evolving needs of clients operating in a high growth environment. This is a cross-functional role that requires partnership and coordination with other practices such as Customer Success, Product Management and Sales.

 

Key Responsibilities

  • Manage multiple PS delivery teams responsible for the implementation of Acqueon’ s product for multiple customers
  • Own the APAC and EMEA services forecast and pipeline
  • Plan and monitor all projects throughout the program life cycle via the Team leaders. Managing risks and issues and taking corrective measurements on projects
  • Ensure best practices and processes are adhered to for implementation and work towards continuous improvement
  • Ensure customers are taken live within the promised timeframe
  • Drive Weekly and Governance meetings with client and internal stakeholders on a regular basis
  • Work with Sales, Customer Success and Customer Support teams to ensure that they understand any customizations done or unique needs served for the customer
  • Work closely with the product development team to share client feedback and for post-implementation reviews
  • Track key metrics and KPIs related to implementation success
  • Identify implementation areas that can be automated and work with the product or customer success teams to automate them
  • Up-sell / cross-sell Acqueon’ product or services wherever applicable

Key Capabilities

  • A bachelor’s or master’s degree in engineering or technology
  • 12+ years of mandatory experience in Implementation world class products
  • Ability to manage multiple clients and projects/tasks simultaneously
  • Proven experience managing pipelines and operational forecasts
  • Ability to partner with other key stakeholders to define and implement process, procedure and strategic change
  • Exception problem solving and solutions skills
  • Customer success-oriented attitude
  • Excellent written and oral English skills
  • Understanding of how cloud-based applications are delivered and consumed
  • Understand of unique features and challenges of SaaS applications
  • Exceptional critical thinking skills is a plus
  • Flexibility to travel is required
  • Timely execution-oriented professionals will be preferred
  • Focus on quality and attitude to excel will be a big plus
  • He/She should have experience in contact center domain

Location

Bangalore

 

 

About Acqueon

Acqueon’ s conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximize the potential of every customer conversation. Acqueon is trusted by 200 clients across industries to increase sales, improve collections and re-engage with otherwise-defecting customers.

 

Acqueon is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

 

For more information on how Acqueon delivers business value using Conversational Engagement, please visit http://www.acqueon.com/">www.acqueon.com

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Edstellar.com

at Edstellar.com

2 candid answers
partha Sarathy
Posted by partha Sarathy
Bengaluru (Bangalore)
0 - 0 yrs
₹3L - ₹3L / yr
skill iconHTML/CSS
skill iconJavascript
skill iconPython
skill iconGit
Version Control
+3 more

Greetings from Edstellar

we are looking for Vibe Coder for entry Level


Position Overview

We're seeking passionate fresh graduates who are natural Vibe Coders - developers who code with intuition, creativity, and genuine enthusiasm for building amazing applications. Perfect for recent grads who bring fresh energy and innovative thinking to development.


Key Responsibilities

Build dynamic web and mobile applications with creative flair

Code with passion and embrace experimental approaches

Learn and implement emerging technologies rapidly

Collaborate in our innovation-friendly environment

Prototype ideas and iterate with speed and creativity

Bring fresh perspectives to development challenges


Required Qualifications

Education: Bachelor's in Computer Science/IT or related field

Experience: Fresh graduate (0-1 years)


Technical Skills:

Solid programming fundamentals (any language)

Basic web development (HTML, CSS, JavaScript)

Understanding of application development concepts

Familiarity with Git/version control

Creative problem-solving mindset


Preferred:

Good understanding in Python, JavaScript frameworks, or modern tech stack

AI tool familiarity

Mobile development interest

Open source contributions


Vibe Coder DNA

Passionate about coding and building innovative apps

Thrives with creative freedom and flexible approaches

Loves experimenting with new technologies

Values innovation and thinking outside the box

Natural curiosity and eagerness to learn

Collaborative spirit with independent drive

Resilient and adaptable to change



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Kredmint
Himanshu Arora
Posted by Himanshu Arora
Gurugram
1 - 3 yrs
₹15L - ₹18L / yr
skill iconJavascript
skill iconReact.js
skill iconRedux/Flux
skill iconHTML/CSS

Frontend developer @ Kredmint

 

What we are looking for 

  • Bachelors in Computer Science or equivalent industry experience
  • 2+ years of experience as a Frontend Engineer
  • Experience with React, Javascript, and Redux. Experience with Node.js, Enzyme, and Jest is a plus
  • Understanding of asynchronous javascript handling
  • Previous experience in working with UI libraries.
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Fintech lead,

Fintech lead,

Agency job
via The Hub by Sridevi Viswanathan
Pune, Hyderabad, Chennai
3 - 6 yrs
₹3L - ₹20L / yr
skill iconVue.js
skill iconBootstrap
skill iconHTML/CSS
skill iconJavascript

PREFERRED QUALIFICATION AND SKILLS:

In depth knowledge of VUE.JS

• In depth knowledge of HTML5 • In depth knowledge of CSS3 (Less, Sass, Stylus is a plus), knowledge of BEM methodology is preferred

• Detailed knowledge of JavaScript (ES2015 is a plus)

• Experience in any JS framework(Angular, React + Redux, Vue, etc.,) is must

• Understanding of Web Accessibility WCAG guidelines.

• Must be able to mentor and guide junior technical resources.

• One who is proactive and come forward with technology related initiatives. Motivated selfstarter.

 • Good Communication skills. English - Oral and Written.

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India's largest managed-accommodation space provider

India's largest managed-accommodation space provider

Agency job
via wrackle by Naveen Taalanki
Gurugram
2 - 6 yrs
₹15L - ₹55L / yr
Product Management
Wireframing
User stories
product specificaitons
Roles & Responsibilties
You’re Awesome At -
  • Own one or more products and feature scoping for the products.
  • Drive product and integration roadmap, including market segmentation and sizing, market and competitive analysis, technology trends to achieve product line goals.
  • Work with engineers and designers to create brilliant UX & UI. Manage and prioritize the product backlog and effectively communicate with the engineering team.
  • Understand user needs and gather product requirements using industry knowledge - Define KPIs & performance metrics for the product (i.e. conversion & retention).
Your Academic Qualifications -
  • ● Background in computer science or another quantitative field - MBA from tier-1 B-school preferred
You’ll Be Improving & Responsible For –
  • Test, discover and improve the product - Obsessively use data to drive product decisions
  • Agile/lean delivery team experience as a product owner/product manager.
  • Have experience from a small scale or start-up environment.
  • Expertise in stakeholder management, throughout every level of the organization.
Your Experience Across The Years in the Roles You’ve Played -
  • Experience launching and developing successful web and mobile apps
  • Commercial acumen and extensive user-growth experience
  • Complete knowledge of the full product life cycle (SDLC).
  • Expertise in MVT, A/B testing and prototyping best practice
  • Excellent communication skills to a range of stakeholders
  • Advantageous: Experience in software engineering.
  • Experience working on search-related products.
  • Experience in B2C products.
Know More
  • Focused and driven
  • Strong on initiative
  • Positive and enthusiastic
  • Resourceful – “Never say never” attitude
  • Professional credibility and integrity
  • Good Listener – challenge constructively and respond well to feedback
Read more
Preceptors IT and Business Solutions
Noida, NCR (Delhi | Gurgaon | Noida)
1 - 3 yrs
₹1.2L - ₹1.6L / yr
Sales
Telesales
Business Process Outsourcing (BPO)
  • As A Customer Sales Associate, You Will Be Responsible For:
    1. Educating Customers About The Financial Freedom Application.
    2. Educate Customers About The Features & Benefits Of The Financial Freedom Application And Make Customers Subscribe.
    3.Should Have Strong Communication, Interpersonal & Convincing Skills.
    4. Responsible For All The Phases Of The Sales Process.


    Note:
  • This Is Work From Home Opportunity, And Hence All Eligible Candidates Should Have A Laptop/PC And A Good Internet Connection.
  • Candidates Should Also Be Fluent In Both English And Hindi.
  • Interview Will Be Scheduled On Zoom, During 11 Am To 3 Pm.
 
 
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Quidich

at Quidich

2 recruiters
Parag Sule
Posted by Parag Sule
Mumbai
1 - 9 yrs
₹4L - ₹9L / yr
Cinema 4D
UE4
maya

About Quidich


http://www.quidich.com">Quidich Innovation Labs pioneers products and customized technology solutions for the Sports Broadcast & Film industry. With a mission to bring machines and machine learning to sports, we use camera technology to develop services using remote controlled systems like drones and buggies that add value to any broadcast or production. Quidich provides services to some of the biggest sports & broadcast clients in India and across the globe. A few recent projects include Indian Premier League, ICC World Cup for Men and Women, Kaun Banega Crorepati, Bigg Boss, Gully Boy and Sanju.

What’s Unique About Quidich?

  • Your work will be consumed by millions of people within months of your joining and will impact consumption patterns of how live sport is viewed across the globe.
  • You work with passionate, talented, and diverse people who inspire and support you to achieve your goals.
  • You work in a culture of trust, care, and compassion.

Opportunity

  • Your contribution to the software will help shape the final output seen on television
  • You will have an opportunity to work in live broadcast scenarios
  • You will work in a close knit team that is driven by innovation

Role

We are excited to be growing our unreal team and opening up new pathways into the business by bringing on board an Unreal Designer. The role will be a vital one in building our virtual rendering system. You will be responsible for building and extending upon our virtual system that enables our artists to create compelling and spectacular virtual worlds for use in broadcast productions. This is not a traditional gaming role but forms a new and exciting role within Quidich. The position will encompass a number of unique challenges and interesting areas of development, all working towards improving the design output.


Responsibilities

  • Developing a scalable and performant Unreal renderer for use in broadcast
  • Maintaining and developing UE4 plugins
  • Developing tools that enable our team to create photorealistic and virtual worlds
  • Enabling a character creation pipeline

Requirements (Good to have)

  • Degree in Design or Arts
  • In Depth understanding of UE4
  • GIT and source control
  • Experience Making UE4 editor plugins to aid artist workflows
  • Modeling experience on max , maya or cinema 4d
  • Strong mathematical understanding - linear algebra, vector/matrix

Additional Skills

  • Knowledge of character animation workflows
  • UE 4 mobile experience (IOS and Android)


Reporting To: Product Lead 

Joining Date: Immediate (Mumbai)



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provides mobile application development & support services.

provides mobile application development & support services.

Agency job
via Jobdost by Ankitha Vyas
Hyderabad
8 - 10 yrs
₹20L - ₹35L / yr
DevOps
skill iconDocker
skill iconKubernetes
Terraform
skill iconAmazon Web Services (AWS)
+18 more
Sr Cloud & DevOps Engineer

We are looking for a self motivated and goal oriented candidate to lead in architecting, developing, deploying, and maintaining first class, highly scalable, highly available SaaS platforms.

This is a very hands-on role.  You will have a significant impact on Wenable's success.

Technical Requirements:

    8+ years SaaS and Cloud Architecture and Development with frameworks such as:
        - AWS, GoogleCloud, Azure, and/or other
        - Kafka, RabbitMQ, Redis, MongoDB, Cassandra, ElasticSearch
        - Docker, Kubernetes, Helm, Terraform, Mesos, VMs, and/or similar orchestration, scaling, and deployment frameworks
        - ProtoBufs, JSON modeling
        - CI/CD utilities like Jenkins, CircleCi, etc.. 
        - Log aggregation systems like Graylog or ELK
        - Additional development tools typically used in orchestration and automation like Python, Shell, etc...
        - Strong security best practices background
        - Strong software development a plus

Leadership Requirements:
    
    - Strong written and verbal skills.  This role will entail significant coordination both internally and externally.
    - Ability to lead projects of blended teams, on/offshore, of various sizes.
    - Ability to report to executive and leadership teams.
    - Must be data driven, and objective/goal oriented.
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Mosaic Wellness

at Mosaic Wellness

1 recruiter
Sneha Mali
Posted by Sneha Mali
Mumbai
0.6 - 2 yrs
₹3L - ₹5L / yr
Content Writing
Creative Writing
Fluency
YouTube

Think you know your way around the Indian+ Global Culture, entertainment world, films, pop culture, memes and OTT? 

If Content and Content Strategy is your thing, this one’s for you.

We are looking for someone who can understand the consumers' pulse, represent our expert brand voice, and develop brilliant content to help build our Brand across various platforms.

We need someone who can give all our long-form content, scripts and videos a distinct voice & language of their own, which seamlessly weaves in with our brand story & helps flesh out a brand personality our consumers can clearly recognize.  

Responsibilities:

  • Help carve out and build our Youtube channels (for two brands) with fun content in the health and wellness space using unique and creative ways.
  • Find out-of-the-box topics based on competitor analysis, trending topics in the digital space ( youtube/ instagram)

Requirements:

  • Speaks Memes, gifs and Pop Culture 
  • Is familiar with writing creative content
  • Is familiar with online brands and Youtube Channels
  • Excellent writing and editing skills in English, Hinglish
  • Has an innate ability to think laterally and literally
  • Motivation and the desire to execute every job to the highest standards
  • Adept with basic formatting, eye for detail, thorough research and analysis
  • Proactive, responsible, hard-working, and diligent
  • Ability to meet deadlines
  • Portfolio of work- published articles will be preferred
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Swazei

at Swazei

1 recruiter
Himanshu Samaiya
Posted by Himanshu Samaiya
Remote only
1 - 2 yrs
₹1.8L - ₹3L / yr
Intellectual property

About us:
Swazei is a US-based remote software product experience company headquartered in San Diego, California. We are a bunch of technology enthusiasts from all over the world. We are called Lunavo because we believe that it is possible to bring the Moon to the Earth. We believe in making things possible. We are passionate about executing products with agile lean processes that work to create product experiences that drive results. We have created an ecosystem of talent spread across geographies and agile design and development processes to create software that delivers value for our clients. (www.swazei.com)

Joining: IMMEDIATE

Work From home opportunity

Experience: Minimum 1 yrs.

Job Requirements:

  • Manage and docket Intellectual Property (IP) filings, deadlines, review attorney invoices, and work closely with the company’s Patent Counsel
  • Conduct prior art database searches for patentability and freedom to operate analyses and analyze patents, scientific papers, and documents
  • Prepare, draft, and file patent applications and draft responses to office actions
  • Administer new/renewal IP filings and prepare/coordinate documentation for internal stakeholder review
  • Coordinate invention disclosure documents, internal discussions, and provide guidance on a variety of patent and IP-related issues
  • Serve as a liaison between inventors, Emerging Technology, and outside counsel
  • Provide ongoing guidance to the business teams regarding invention disclosures, prior art searches, inventorship, and IP guidance
  • Develop and maintain excellent partnerships with internal and external parties to build efficiencies, successful project deadlines, and best practices for internal IP
  • Identify opportunities for improvement and apply best practice principles and concepts where appropriate

Job Type: Full-time

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Support.com

at Support.com

2 recruiters
Ritika Kapoor
Posted by Ritika Kapoor
NCR (Delhi | Gurgaon | Noida)
6 - 15 yrs
₹10L - ₹15L / yr
Digital Marketing
Search Engine Optimization (SEO)
SEO management
Marketing
Online advertising
+1 more
Sr. Online Marketing Manager is responsible for coordinating and implementing SEO, SMO & SEM strategies for the organization. The correct person will be goal oriented, possess exceptional attention to detail, and have outstanding interpersonal skills. Key Management Areas of Responsibility  Define requirements, tasks, and resources associated to SEO strategy.  Manage and execute implementation of SEO strategy.  Communication to team and management on strategy/project development, timelines, and results.  Collaborate on strategy and goal definition for success.  Keep pace with SEO, search engine, social media and internet marketing industry trends and development.  Contribution to the company blog and at least one social media community. Key Functional Areas of Responsibility  Develop a strategy for the improvement of organic search ranking and the maximization of ROI  Perform keyword research in coordination with business objectives to optimize existing content and uncover new opportunities.  Provide SEO analysis and recommendations in coordination with elements and structure of websites and web pages.  Provide recommendations and execute/manage strategies for content development in coordination with SEO goals – general and keyword specific.  Help to create and support marketing content to socialize and use for social media purposes (e.g. customer videos briefs, customer case studies, blog posts, posts from analysts and customers).  Develop and implement link building campaigns.  Develop, manage and execute communication/content strategies via social communities in coordination with business goals.  Implement and administer search engine programs (XML sitemaps, shopping feeds, webmaster tools).  Monitor and evaluate search results and search performance across the major search channels in order to improve rankings.  Research and administer social media tools in support of organization’s social media strategy.  Monitor and evaluate web analytics dashboards and reports in order to develop and recommend SEO strategies.  Communication to team and management on project development, timelines, and results.  Manage a team of content writers, link builders, and social media marketers.  Watch popular SEO publications and blogs to stay updated on the latest innovations, tools, and techniques.  Manage and monitor growth by implementing campaign solutions; build campaigns, monitor and optimize for performance and work towards marketing objectives, Taboola/Yahoo Gemini/Outbrain/Revcontent Ads.  Manage the implementation, tracking, and measurement of integrated digital marketing campaigns within the timelines and budgets.  Provide creative copy suggestions and graphical ad templates. Professional Competencies  Passion for SEO and overall internet marketing.  Outstanding ability to think creatively, strategically and identify and resolve problems.  Ability to foster strong client relationships at various levels.  Attention to detail and the ability to effectively multi-task in a deadline driven atmosphere.  Ability to clearly and effectively articulate thoughts and points.  High levels of integrity, autonomy, and self-motivation.  Excellent analytical, organizational, project management and time management skills. Professional Skills & Qualifications  7+ year’s experience in Search Engine Optimization (SEO) and Social Media Optimization (SMO).  Strong understanding of SEO & SMO process.  Should have experience in running SEM campaigns.  Experience working with popular keyword tools (Google, WordTracker, Keyword Discovery, etc).  Experience working with CMS and building/administering content in multiple CMS environments.  Experience with A/B testing and other testing metrics.  Knowledge of HTML/CSS and website administration.  High-level proficiency in MS Excel, PowerPoint, and Word.  Experience with website analysis using a variety of analytics tools including Google Analytics as well as internal reporting tools.
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