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11+ Strategic service management Jobs in India

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Acqueon Technology

at Acqueon Technology

3 recruiters
Basavaraj C
Posted by Basavaraj C
Bengaluru (Bangalore)
15 - 25 yrs
₹30L - ₹70L / yr
Professional services
Project Management
Delivery Management
Project delivery
Service delivery
+4 more

Job Description

 

AVP-Professional Services APAC & EMEA

 

Professional Services is a growing and strategically important practice at Acqueon. We believe that Professional Services is a key component of our overall service offering that enables our customers to expand how they work with us and derive additional value. Professional Services delivers custom advisory projects that deepen our strategic client relationships, support the development of new services and drive our overall company growth.

The AVP of Professional Services will work alongside the Head of Services, Support and Customer Success to define and deliver our PS strategy and KPIs. You will have the opportunity to build and set the direction of this developing practice that will improve our customer experience and further enable the growth of Acqueon. We're looking for an experienced service provider/consul tant with a proven track record of creating, selling, and delivering custom services that meet the evolving needs of clients operating in a high growth environment. This is a cross-functional role that requires partnership and coordination with other practices such as Customer Success, Product Management and Sales.

 

Key Responsibilities

  • Manage multiple PS delivery teams responsible for the implementation of Acqueon’ s product for multiple customers
  • Own the APAC and EMEA services forecast and pipeline
  • Plan and monitor all projects throughout the program life cycle via the Team leaders. Managing risks and issues and taking corrective measurements on projects
  • Ensure best practices and processes are adhered to for implementation and work towards continuous improvement
  • Ensure customers are taken live within the promised timeframe
  • Drive Weekly and Governance meetings with client and internal stakeholders on a regular basis
  • Work with Sales, Customer Success and Customer Support teams to ensure that they understand any customizations done or unique needs served for the customer
  • Work closely with the product development team to share client feedback and for post-implementation reviews
  • Track key metrics and KPIs related to implementation success
  • Identify implementation areas that can be automated and work with the product or customer success teams to automate them
  • Up-sell / cross-sell Acqueon’ product or services wherever applicable

Key Capabilities

  • A bachelor’s or master’s degree in engineering or technology
  • 12+ years of mandatory experience in Implementation world class products
  • Ability to manage multiple clients and projects/tasks simultaneously
  • Proven experience managing pipelines and operational forecasts
  • Ability to partner with other key stakeholders to define and implement process, procedure and strategic change
  • Exception problem solving and solutions skills
  • Customer success-oriented attitude
  • Excellent written and oral English skills
  • Understanding of how cloud-based applications are delivered and consumed
  • Understand of unique features and challenges of SaaS applications
  • Exceptional critical thinking skills is a plus
  • Flexibility to travel is required
  • Timely execution-oriented professionals will be preferred
  • Focus on quality and attitude to excel will be a big plus
  • He/She should have experience in contact center domain

Location

Bangalore

 

 

About Acqueon

Acqueon’ s conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximize the potential of every customer conversation. Acqueon is trusted by 200 clients across industries to increase sales, improve collections and re-engage with otherwise-defecting customers.

 

Acqueon is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

 

For more information on how Acqueon delivers business value using Conversational Engagement, please visit http://www.acqueon.com/">www.acqueon.com

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Rankex Digital Marketing Agency
Sonali Ray
Posted by Sonali Ray
Remote only
2 - 3 yrs
₹3L - ₹5L / yr
Adobe Photoshop
Adobe Photoshop Lightroom
skill iconAdobe Illustrator
skill iconAdobe XD
Adobe After Effects
+1 more

Rankex Digital Marketing Agency (https://rankexdigital.com/) is a dynamic and innovative marketing firm dedicated to helping our clients achieve their digital marketing goals. We pride ourselves on our creative approach and commitment to delivering exceptional results.

Position Overview:

We are seeking a talented and motivated Graphic Designer with a minimum of 2 years of experience to join our creative team. The ideal candidate will possess a strong design portfolio, demonstrate creativity, and have a passion for visual storytelling.

Key Responsibilities:

  • Collaborate with the marketing team to create visually compelling graphics for various digital platforms, including social media, websites, and email campaigns.
  • Design logos, branding materials, and promotional collateral that align with client objectives and brand guidelines.
  • Develop and maintain a consistent visual style across all design projects.
  • Work on multiple projects simultaneously, ensuring timely delivery and adherence to project specifications.
  • Stay updated on design trends and best practices to bring fresh ideas and concepts to the team.
  • Present design concepts and incorporate feedback from stakeholders.

Qualifications:

  • Bachelor’s degree in Graphic Design, Visual Arts, or a related field preferred.
  • Minimum of 2 years of experience in graphic design, preferably in a digital marketing environment.
  • Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign).
  • Strong understanding of typography, color theory, and layout design.
  • Excellent communication and collaboration skills.
  • Ability to work independently and manage time effectively.
  • A strong portfolio showcasing a variety of design projects.
Read more
Expand My Business
Remote only
5 - 10 yrs
₹15L - ₹25L / yr
skill iconAmazon Web Services (AWS)
Microservices
Data modeling
skill iconPostgreSQL
MySQL
+13 more

 

Roles and Responsibilities:

 

Perform detailed feature requirements analysis along with a team of Senior Developers, 

define system functionality, work on system design and document the same

● Design/Develop/Improve Cogno AI’s backend infrastructure and stack and build fault￾tolerant, scalable and real-time distributed system

● Own the design, development and deployment of code to improve product and platform 

functionality

● Taking initiative and giving ideas for improving the processes in the technology team 

would lead to better performance of the team and result in robust solutions

● Writing high-performance, reliable and maintainable code

● Support team with timely analysis and debugging of operational issues

● Emphasis on automation and scripting

● Cross-functional communication to deliver projects

● Mentor junior team members technically and manage a team of software engineers

● Taking interviews and making tests for hiring people in the technology team

 

What do we look for?

 

The following are the important eligibility requirements for this Job:

● Bachelor's or Master's degree in computer science or equivalent.

● 5+ years of experience working as a software engineer, preferably in a product-based 

company.

● Experience working with major cloud solutions AWS (preferred), Azure, and GCP.

● Familiarity with 3-Tier, microservices architecture and distributed systems

● Experience with the design & development of RESTful services

● Experience with developing Linux-based applications, networking and scripting.

● Experience with different data stores, data modelling and scaling them

● Familiarity with data stores such as PostgreSQL, MySQL, Mongo-DB etc.

● 4+ years of experience with web frameworks (preferably Django, Flask etc.)

● Good understanding of data structures, multi-threading and concurrency concepts.

● Experience with DevOps tools like Jenkins, Ansible, Kubernetes, and Git is a plus.

● Familiarity with elastic search queries and visualization tools like grafana, kibana

● Strong networking fundamentals: Firewalls, Proxies, DNS, Load Balancing, etc.

● Strong analytical and problem-solving skills.

● Excellent written and verbal communication skills.

● Team player, flexible and able to work in a fast-paced environment.

● End-to-end ownership of the product. You own what you develop.

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Spacenos

at Spacenos

1 recruiter
Venkatesh Devale
Posted by Venkatesh Devale
Remote only
0 - 1 yrs
₹5000 - ₹15000 / mo
Marketing
Market Research
Social Media Marketing (SMM)
Search Engine Optimization (SEO)
Communication Skills
+1 more
Stipend: INR. 5,000 to INR. 15,000 per month + Performance Bonus + Goodies for Elites

We are looking for a Market Research Intern who will analyze customer preferences and data in order to support the decision making process regarding Product Design, Promotion and Prices.  


Skills Required

  • Ability to interpret large amounts of data and to multi-task.
  • Strong communication and presentation skills.
  • Excellent knowledge of Documentation tools like Miro, Notion and MS Office.
  • Search engines, web analytics and business research tools acumen.
  • Familiarity with CRM programs.
  • Adequate knowledge of data collection methods (polls, focus groups, surveys etc)
  • Working knowledge of data warehousing, modeling and mining.
  • Strong analytical and critical thinking.


Roles and Responsibilities

  • Collecting  and consolidating consumer, competitors and market place data into reports and presentations.
  • Conduct surveys to discover prospective customers’ preferences and for better understanding of Business Objectives.
  • Find the gap in the market with respect to customers, and give solutions to tap the market,
  • Provide competitive analysis on various companies strategies and market share.
  • Prepare technical reports by collecting, analyzing and summarizing information.
  • Remain fully informed on market trends.


About Us:

Spacenos is the fastest-growing start-up which is innovating in the finance, edtech and marketing domain since 2015 and won multiple awards and recognitions from more than 40+ MNCs and Fortune 500 companies. Our Clients are based out of the U.S.A and Australia. We are funded & Supported by Government of Karnataka, Angel Investors and International Grants.


Hiring Process:

  1. Apply for your CV and past work to be reviewed.
  2. Receive a telephonic interview or assessment upon filling the final step form.
  3. Receive offer letter if selected.


Hiring Duration:

Our hiring process takes less than 24 hours from the time you receive the Final Step form.


Validity: Up to Dec 2023

Read more
MSMEx

at MSMEx

6 recruiters
Sujata Ranjan
Posted by Sujata Ranjan
Remote, Pune
8 - 12 yrs
₹30L - ₹40L / yr
Technical Architecture
Design patterns
Microservices
RESTful APIs
Data Structures
+12 more
In this role, you will be responsible for leading a team of application and front-end / Back
end engineers to drive innovation in full-stack product development, while relentlessly
improving performance, scalability, and maintainability.

Responsibilities:
• Oversee the mobile app, m-site, desktop, cloud infrastructure
• Back-end development teams and their assigned tasks
• Good understand of mobile app, JavaScript and Web architecture
• Monitor reliability, performance of all internal systems and suggest improvements
• Ensure compliance with security regulations
• Should be able to guide engineers for best UI performance of app, m-site and
website
• Manage software development by setting requirements, goals and timelines
• Design strategies for future development plans based on the company’s overall
objectives and resources
• Functionally decompose complex problems into simple, straight-forward solutions
• Hire engineers and coordinate their training
• Implement innovative technologies
• Coordinate with external stakeholders for new integrations and tools
• Review and update policies relevant to internal systems and equipment

Requirements:
• Expert knowledge in performance, scalability, enterprise system architecture, and
engineering best practices.
• Experience with start-up will be a big plus.
• Technically Hands-on, prior experience with scalable Architecture managing team of
• (10+)Sr. Engineers / Engineers, and coaching mentoring while maintaining a handson role
with code development
• Started as a Software Engineer and worked with a wide range of technologies,
especially with the modern open source stacks
• Work experience as a Technical Architect/Senior Manager/ VP of Engineering or in a
similar leadership
position at an engineering department
• Extensive experience with both cloud/AWS and on premise technologies
• Big Data/ML experience is a plus
• Good understanding of agile methodologies
• Leadership abilities with a strategic mind
• Ability to mentor and grow engineering talent
• Excellent project management skill

Send us your code samples / GitHub profile / published articles if applicable.
Read more
Amagi Media Labs

at Amagi Media Labs

3 recruiters
Rajesh C
Posted by Rajesh C
Remote only
10 - 15 yrs
₹45L - ₹60L / yr
Product design
User Experience (UX) Design
UX Designer
Product designer
Wireframing
+2 more

Amagi is a global leader in cloud-managed services for the Streaming TV and Broadcast TV industry. Amagi enables TV networks and content owners distribute and monetize their content. Amagi’s clients include premium networks and platforms such as NBCU, CBS, PBS, Samsung TV Plus, Redbox, XUMO, Roku, A+E Networks, Viceland TV, MGM, ShortsTV, Yahoo! Finance, PeopleTV, Tastemade, Turner Corporation, Discovery Networks and more.

 

Amagi pioneered the use of cloud technologies in the broadcast industry, and today manages 300+ channels with deployments in more than 40 countries. Amagi is an advanced tier partner of Amazon Web Services (AWS), and works on the latest cloud technologies that are shaping the media and entertainment industry. Amagi has sales offices in New York, Los Angeles and London, and operations center in New Delhi, and an innovation center in Bangalore. For more information, visit http://www.amagi.com">www.amagi.com.

 

 

JOB DESCRIPTION

 

Job role: UX Manager

Location: Bangalore

Role reporting into: Head of UX Strategy and Design

Does this role have direct reports?: No

 

Job Responsibilities:

  • Own the Product design philosophy and UX strategy
  • Team management and mentoring
  • Initiate/ participate in user research initiatives and insights to drive design decisions
  • Translate user needs and business goals into innovative products that provide an engaging user experience.
  • Collaborate effectively with cross functional teams right from Design, Product Management, Engineering, Operations to Marketing
  • Practice design thinking, understand ‘jobs to be done’ framework, agile and lean UX methodologies
  • Knowledge of wireframing, visual design and rapid prototyping tools
  • Manage shifting priorities, deliver pixel perfect products, and consistently meet project deadlines.
  • Should partner with content writers to help articulate User Guide documentation, demo video scripts etc.
  • Ensure the quality of the design throughout the development cycle.

 

 

 

Job Requirements:

Ideally a person should have had the below experiences / possess the below abilities to succeed in this role:

 

  • Previous experience of having managed a team
  • Proven problem solving skills with the ability to understand complex ideas
  • A portfolio that demonstrates a user centred design process, interaction and visual design skills with experience designing web apps/ cross platform products in the consumer as well as enterprise space.
  • Should be self-driven and proactively look at improving user workflows of existing products
  • Should have the ability to thrive in ambiguity
  • Have demonstrated ability to conduct user research, usability testing to uncover unarticulated user needs, usability issues etc
  • Good learning ability to grasp new domains and comfort to understand both depth and breadth across the technology platform(s)
  • Should be a team player and be comfortable collaborating across teams.
  • Should possess good communication skills to articulate the design process and design decisions to stakeholders
  • Should be proficient in developing and documenting detailed user experience specifications

 

 

Preferred Work Experience: 8+ years , preferably with a combination of work experience in start-up environments as well as large corporates 

 

 

Education/Qualifications: B-Des /M-Des from institutes like NID, Srishti or IDC (IIT)

Read more
Ezycreditscom

at Ezycreditscom

1 recruiter
Siddharth Tyagi
Posted by Siddharth Tyagi
Bengaluru (Bangalore), Gurugram
2 - 5 yrs
₹8L - ₹12L / yr
skill iconJava
skill iconKotlin
skill iconAndroid Development
skill iconiOS App Development
skill iconReact Native
- Develop mobile applications in for Android using Kotlin
 
- Control mobile application development, architecture and infrastructure design, technology build and deployment activities on multiple platforms
 
- Assist in refining and enhancing mobile architectures and frameworks
 
- Coordinate and work with clients and other teams
 
- Articulate client requirements into technical architecture
 
- Ensure the performance, quality and responsiveness of applications for devices of all sizes.
 
- Coordinate and work with multiple Product owners, Back-end engineers and QA testers in highly collaborative Agile teams
 
- Stay up to date with new technology trends in mobile application
Read more
B2B Technology Solutions Aggregator

B2B Technology Solutions Aggregator

Agency job
via Unnati by shishira srinivasan
Delhi, Gurugram, Noida
2 - 5 yrs
₹5L - ₹7L / yr
Recruitment
Recruitment/Talent Acquisition
Our client is a Delhi-based startup founded in 2018 by graduates from VIT. It is a digital marketplace which focusses on assisting their clients in expanding their online presence by finding the right vendors for various IT services including Website development, App development, Online marketing etc.

Our technology-based client is backed-up by venture capitalist and angel investor. It has onboarded over 1000 sellers so far and has facilitated transactions over 6 crores. Their top clients include CBRE, FedEx, Swiggy etc.

They are currently developing India’s first dedicated B2B Service Procurement Platform.
 
As a Talent Acquisition Executive, you will be responsible for managing the recruitment cycle from sourcing to on-boarding.

What you will do:

  • Handling recruitment cycle for both technical as well as non-technical roles
  • Understanding the hiring requirements from various hiring managers
  • Sourcing potential candidates through various platforms, efficiently
  • Screening the profiles based on the requirement specified
  • Evaluating applications and screening candidates via calls or emails
  • Scheduling interviews for shortlisted candidates with the concerned business units
  • Following-up and ensuring that the offer letter/ appointment letter is released to the selected candidates on-time
  • Following-up on collecting relevant and necessary documents from the candidates who are shortlisted
  • Ensuring that the shortlisted candidates are on-boarded on-time and the hiring requirement is closed
  • Acting as a point of contact for the shortlisted candidates and building professional candidate relationships during the selection process
  • Working closely with internal stakeholders such as internal teams and external stakeholders such as vendors
  • Maintaining and updating recruitment database and reporting the same to the management in regular intervals

 

Desired Candidate Profile

What you need to have:

  • Graduation is a must
  • 2 – 4 years of relevant work experience in the entire recruitment cycle
  • Knowledge and work experience in recruiting for both technical as well as non-technical roles
  • Ability to multi-task and exceptional ability to source, screen and interview candidates
  • Excellent communicating, listening and negotiating skills    

 

Read more
Fragma Data Systems

at Fragma Data Systems

8 recruiters
Priyanka U
Posted by Priyanka U
Remote only
4 - 6 yrs
₹10L - ₹15L / yr
skill iconJava
Microservices
skill iconSpring Boot
skill iconMongoDB
skill iconRedis
  • Expertise in Java Microservices, Spring, Spring boot MongoDB and Redis 
  • Hands-on programming skills
  • Proficient communication skills
Read more
Saama Technologies

at Saama Technologies

6 recruiters
Sandeep Chaudhary
Posted by Sandeep Chaudhary
Pune
6 - 11 yrs
₹1L - ₹12L / yr
skill iconData Analytics
MySQL
skill iconPython
Spark
Tableau
Description Requirements: Overall experience of 10 years with minimum 6 years data analysis experience MBA Finance or Similar background profile Ability to lead projects and work independently Must have the ability to write complex SQL, doing cohort analysis, comparative analysis etc . Experience working directly with business users to build reports, dashboards and solving business questions with data Experience with doing analysis using Python and Spark is a plus Experience with MicroStrategy or Tableau is a plu
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Meetuniversity

at Meetuniversity

2 recruiters
Paritosh Gupta
Posted by Paritosh Gupta
Noida, NCR (Delhi | Gurgaon | Noida)
2 - 5 yrs
₹5L - ₹6L / yr
0360
skill iconDjango
MySQL
skill iconMongoDB
skill iconFlask
+2 more
MeetUniversity.com (Beyond Horizons EduConnect) is a young, vibrant and fast growing VC funded company. We are incubated by one of the most premium accelerators of India. Our product offerings are redefining education marketing across international territories. We are based in Noida, India and are committed to provide awesome solutions / services to our clients. If you are looking at to redefine education marketing & want to work on amazing product offerings. Come join us. ## Python Developer Job Description We are looking for a Python Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, api, ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application; therefore, a basic understanding of front-end technologies is necessary as well. Responsibilities Writing reusable, testable, and efficient code Design and implementation of low-latency, high-availability, and performant applications Integration of user-facing elements developed by front-end developers with server side logic Implementation of security and data protection Integration of data storage solutions with the apps Write and implement software solutions that integrate different systems. Identify and suggest various opportunities to improve efficiency and functionality. Write reusable and testable code. Skills And Qualifications 2 year(s) experience in Python Development. Expert in Python, with knowledge of at least one Python web framework such as Django, DRF, Flask, Scrapy etc Familiarity with some ORM (Object Relational Mapper) libraries Able to integrate multiple data sources and databases into one system Understanding of the threading limitations of Python, and multi-process architecture Good understanding of server-side templating languages such as Jinja 2, Mako, etc Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3 Knowledge of user authentication and authorization between multiple systems, servers, and environments Familiarity with event-driven programming in Python Familiarity with software design like SOA and others Understanding of fundamental design principles behind a scalable application Understanding of the differences between multiple delivery platforms, such as mobile vs desktop, and optimizing output to match the specific platform Able to create database schemas that represent and support business processes Strong unit test and debugging skills Proficient understanding of code versioning tools Git Write reusable and testable code.
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