11+ Strategic service management Jobs in India
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Job Description
AVP-Professional Services APAC & EMEA
Professional Services is a growing and strategically important practice at Acqueon. We believe that Professional Services is a key component of our overall service offering that enables our customers to expand how they work with us and derive additional value. Professional Services delivers custom advisory projects that deepen our strategic client relationships, support the development of new services and drive our overall company growth.
The AVP of Professional Services will work alongside the Head of Services, Support and Customer Success to define and deliver our PS strategy and KPIs. You will have the opportunity to build and set the direction of this developing practice that will improve our customer experience and further enable the growth of Acqueon. We're looking for an experienced service provider/consul tant with a proven track record of creating, selling, and delivering custom services that meet the evolving needs of clients operating in a high growth environment. This is a cross-functional role that requires partnership and coordination with other practices such as Customer Success, Product Management and Sales.
Key Responsibilities
- Manage multiple PS delivery teams responsible for the implementation of Acqueon’ s product for multiple customers
- Own the APAC and EMEA services forecast and pipeline
- Plan and monitor all projects throughout the program life cycle via the Team leaders. Managing risks and issues and taking corrective measurements on projects
- Ensure best practices and processes are adhered to for implementation and work towards continuous improvement
- Ensure customers are taken live within the promised timeframe
- Drive Weekly and Governance meetings with client and internal stakeholders on a regular basis
- Work with Sales, Customer Success and Customer Support teams to ensure that they understand any customizations done or unique needs served for the customer
- Work closely with the product development team to share client feedback and for post-implementation reviews
- Track key metrics and KPIs related to implementation success
- Identify implementation areas that can be automated and work with the product or customer success teams to automate them
- Up-sell / cross-sell Acqueon’ product or services wherever applicable
Key Capabilities
- A bachelor’s or master’s degree in engineering or technology
- 12+ years of mandatory experience in Implementation world class products
- Ability to manage multiple clients and projects/tasks simultaneously
- Proven experience managing pipelines and operational forecasts
- Ability to partner with other key stakeholders to define and implement process, procedure and strategic change
- Exception problem solving and solutions skills
- Customer success-oriented attitude
- Excellent written and oral English skills
- Understanding of how cloud-based applications are delivered and consumed
- Understand of unique features and challenges of SaaS applications
- Exceptional critical thinking skills is a plus
- Flexibility to travel is required
- Timely execution-oriented professionals will be preferred
- Focus on quality and attitude to excel will be a big plus
- He/She should have experience in contact center domain
Location
Bangalore
About Acqueon
Acqueon’ s conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximize the potential of every customer conversation. Acqueon is trusted by 200 clients across industries to increase sales, improve collections and re-engage with otherwise-defecting customers.
Acqueon is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
For more information on how Acqueon delivers business value using Conversational Engagement, please visit http://www.acqueon.com/">www.acqueon.com
Adobe IllustratorAbout Us: We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.
Why Moshi Moshi? The learning curve at Moshi Moshi is very high when compared to the industry average and that's primarily because you get to work with Companies / Brand managers / Marketers of different sizes and thought processes who push you to think better and faster. So, hop on to the ride we dearly call Moshi Moshi and let's Say hello to the world.
PS:- We are also very close to a lot of food joints and breweries, so in case your manager/boss gives you a lot of work or is Expecting the Extra, you can quickly grab a recharge and continue with your everyday life struggles. We can't do much about the manager!
Job Role: Video Lead
Experience Level: 5+ years
Location: Bangalore, Onsite
Job Description: We are looking for someone with previous social media reels edit/ creation experience who holds an experience of 5 Years plus.
Responsibilities:-
● Creation of Social media posts, reels, etc .
● Edit videotapes, insert music, dialogue, and sound effects, and arrange films into sequences.
● Correct errors, using editing equipment.
● Must know motion graphics.
● Minimum 8-10 edits in a day.
● Client interaction and team handling is a must.
● Should be a master in Adobe After Effects, Photoshop, Illustrator and Adobe Premiere Pro.
🎓 We’re Hiring | Academic Counselor – EdTech Sales | Mumbai (Andheri E, MIDC)
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✨ What you’ll do:
- Counsel students on career & course options
- Drive admissions through impactful conversations
- Be a part of a dynamic, growth-driven EdTech team
📍 Location: Andheri East, Mumbai
💰 Salary: ₹6–10 LPA
🧭 Experience: 1+ year in EdTech sales / student counseling
Be the reason someone starts their analytics journey today! 🚀
We are looking for a motivated and results-driven Outbound Sales Executive to join our team. The ideal must have experience in lead generation, social media outreach and a strong ability to meet and exceed sales targets.
Key Responsibilities -
- Conduct outbound calls, messages and emails to generate and qualify leads.
- Use platforms like LinkedIn, Instagram, Facebook, etc. for outreach
- Convert leads into potential customers through effective pitching and follow-ups.
- Consistently meet or exceed monthly sales targets and KPIs.
- Maintain accurate records of customer interactions and sales activity using CRM tools.
Requirements-
- 1-3 years of experience in outbound sales or business development.
- Proven experience in lead generation and target achievement.
- Strong knowledge of using social media for outreach and lead nurturing.
- Excellent communication and negotiation skills.
- Experience with CRM tools is a plus
Permanent Work from Home
5 Days working, Sat-Sun off
Java
Javascript- Job Title: Java Full Stack Engineer
- Job Summary: We are seeking a highly skilled Java Full Stack Engineer to join our dynamic development team. In this role, you will be responsible for designing, developing, and maintaining both frontend and backend components of our applications using Java and associated technologies. You will collaborate with cross-functional teams to deliver robust, scalable, and high-performing software solutions that meet our business needs. The ideal candidate will have a strong background in Java programming, experience with modern frontend frameworks, and a passion for full-stack development.
- Requirements:
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- 6+ years of experience in full-stack development, with a strong focus on Java.
- Proficiency in Java programming and frameworks such as Spring and Hibernate.
- Experience with frontend technologies such as HTML, CSS, JavaScript, and frameworks like React or Angular.
- Strong understanding of RESTful services, microservices architecture, and database management.
- Familiarity with version control systems like Git and continuous integration/continuous deployment (CI/CD) pipelines.
- Knowledge of cloud platforms (AWS, GCP, or Azure) is a plus.
- Excellent problem-solving skills and the ability to work independently and in a team.
- Responsibilities:
- Design, develop, and maintain full-stack applications, including frontend and backend components, using Java and other technologies.
- Collaborate with product managers, designers, and other developers to create seamless and intuitive user experiences.
- Implement and maintain microservices architectures that are scalable, reliable, and efficient.
- Optimize application performance and ensure scalability to handle increasing user loads.
- Write clean, maintainable, and testable code, following best practices for software development.
- Participate in code reviews to maintain code quality and share knowledge with the team.
- Troubleshoot and resolve issues in a timely manner, ensuring the stability and reliability of the applications.
- Stay up-to-date with the latest industry trends and technologies to continuously improve our systems.
- Must-Have Skills:
- Java Programming: Deep knowledge of Java language, its ecosystem, and best practices.
- Frontend Technologies: Proficiency in HTML, CSS, JavaScript, and modern frontend frameworks like React or Angular.
- Backend Development: Expertise in developing and maintaining backend services using Java, Spring, and related technologies.
- Full Stack Development: Experience in both frontend and backend development, with the ability to work across the entire application stack.
- Soft Skills:
- Problem-Solving: Ability to analyze complex problems and develop effective solutions.
- Communication Skills: Strong verbal and written communication skills to effectively collaborate with cross-functional teams.
- Analytical Thinking: Ability to think critically and analytically to solve technical challenges.
- Time Management: Capable of managing multiple tasks and deadlines in a fast-paced environment.
- Adaptability: Ability to quickly learn and adapt to new technologies and methodologies.
- Hard Skills:
- Java Programming: Expert-level knowledge in Java and its application in full-stack development.
- Frontend Technologies: Proficient in frontend development using HTML, CSS, JavaScript, and frameworks like React or Angular.
- Backend Development: Skilled in backend development using Java, Spring, Hibernate, and RESTful services.
- Full Stack Development: Experience in developing end-to-end solutions, from the user interface to backend services and databases.
Javascript
Angular (2+)
React.js
AngularJS (1.x)
Vue.jsRole and Responsibilities
- Collaborate with multiple partners of project and act as a bridge between technical and business team
- Expertise with development along with having an ability to have team-members driven
- Identify and address technical problems and propose creative solution that would bring value to projects
- Work closely with Program manager, UX and Business teams on Estimation, timelines and delivery risks and issues
- Facilitate and drive technical discussion on requirement and change requests
- Identify delivery slippage and mitigate technical risks to avoid slippage
- Be competent in designing architecture design documents and diagrams
Must Have
- Minimum 8 years of UI experience.
- Having built complex (not Proof of Concepts) solutions on both React and Angular applications. Not familiarity but expertise is what is being looked for in both
- Build applications using HTML5, using JavaScript frameworks such as React.JS, Angular, Vue.js, CSS 3
- Having experience of Technology shift and migration
- Create/build real-time systems with high concurrency
- Having Awareness and experience of atomic design concepts, reusable elements, Progressive Web Apps, CDNs
- Build reusable UI components, ensuring that UI code base is scalable and maintainable
- Build UI component libraries to be used across the organization
- Driving code reviews effectively
Preferred Technical and Professional Expertise
- Relationship building with business and customers
- Active listening, negotiation, problem solving
- Team building
Google AnalyticsRoles and Responsibilities
- Calling people who have filled the signup or contact form
- Finding leads online/offline who match the criteria of the target customer
- Make cold calls to the leads generated
- Handle both outbound/inbound calls
- Update systems, CRMs, Excels, Google Sheets
- Give platform demo to interested customers
- Write articles/knowledge base for tutorials on how to use the product
- Support customers for any queries about the product
Desired Candidate Profile
- Should have great convincing skills
- Should have strong negotiating skills
- Should be able to pitch the client understand the customer instead of repeating a fixed sales pitch
- Should have always achieved targets or beyond
- Should be able to Tech Savvy
- Go-getter attitude, self-starter, instead of manager or management having to follow up to get work done or to remind about targets
- Well organized with handling data, sales funnel and reaching out to the customers on time
- Soft-spoken and delight for customers to speak to
- Must have email writing skills to follow up or share information
- Can be on phone for a long time and familiar with using dialer systems
at Altimetrik
.NET
Amazon Web Services (AWS)
PHP
HTML/CSSJavascriptOur team of marketing and design professionals specialize in brand building in conjunction with our IT gurus to generate a strong online presence by utilizing the latest technology.
We are looking for an outstanding Web Developer to be responsible for the coding, innovative design and layout of our website. Web developer responsibilities include building our website from concept all the way to completion from the bottom up, fashioning everything from the home page to site layout and function.
Responsibilities:-
1. Write well designed, testable, efficient code by using best software development practices
2. Create website layout/user interface by using standard HTML/CSS practices
3. Integrate data from various back-end services and databases
4. Gather and refine specifications and requirements based on technical needs
5. Create and maintain software documentation
6. Be responsible for maintaining, expanding, and scaling our site
7. Stay plugged into emerging technologies/industry trends and apply them into operations and activities
8. Cooperate with web designers to match visual design intent
Experience: 6+ years
Location: Pune
Lead/support implementation of core cloud components and document critical design and configuration details to support enterprise cloud initiatives. The Cloud Infrastructure Lead will be primarily responsible for utilizing technical skills to coordinate enhancements and deployment efforts and to provide insight and recommendations for implementing client solutions. Leads will work closely with Customer, Cloud Architect, other Cloud teams and other functions.
Job Requirements:
- Experience in Cloud Foundation setup from the hierarchy of Organization to individual services
- Experience in Cloud Virtual Network, VPN Gateways, Tunneling, Cloud Load Balancing, Cloud Interconnect, Cloud DNS
- Experience working with scalable networking technologies such as Load Balancers/Firewalls and web standards (REST APIs, web security mechanisms)
- Experience working with Identity and access management (MFA, SSO, AD Connect, App Registrations, Service Principals)
- Familiarity with standard IT security practices such as encryption, certificates and key management.
- Experience in Deploying and maintaining Applications on Kubernetes
- Must have worked on one or more configuration tools such an Terraform, Ansible, PowerShell DSC
- Experience on Cloud Storage services including MS SQL DB, Tables, Files etc
- Experience on Cloud Monitoring and Alerts mechanism
- Well versed with Governance and Cloud best practices for Security and Cost optimization
- Experience in one or more of the following: Shell scripting, PowerShell, Python or Ruby.
- Experience with Unix/Linux operating systems internals and administration (e.g., filesystems, system calls) or networking (e.g., TCP/IP, routing, network topologies and hardware, SDN)
- Should have strong knowledge of Cloud billing and understand costing of different cloud services
- Prior professional experience in IT Strategy, IT Business Management, Cloud & Infrastructure, or Systems Engineering
Preferred
- Compute: Infrastructure, Platform Sizing, Consolidation, Tiered and Virtualized Storage, Automated Provisioning, Rationalization, Infrastructure Cost Reduction, Thin Provisioning
- Experience with Operating systems and Software
- Sound background with Networking and Security
- Experience with Open Source: Sizing and Performance Analyses, Selection and Implementation, Platform Design and Selection
- Experience with Infrastructure-Based Processes: Monitoring, Capacity Planning, Facilities Management, Performance Tuning, Asset Management, Disaster Recovery, Data Center support
About Us!
A global Leader in the Data Warehouse Migration and Modernization to the Cloud, we empower businesses by migrating their Data/Workload/ETL/Analytics to the Cloud by leveraging Automation.
We have expertise in transforming legacy Teradata, Oracle, Hadoop, Netezza, Vertica, Greenplum along with ETLs like Informatica, Datastage, AbInitio & others, to cloud-based data warehousing with other capabilities in data engineering, advanced analytics solutions, data management, data lake and cloud optimization.
Datametica is a key partner of the major cloud service providers - Google, Microsoft, Amazon, Snowflake.
We have our own products!
Eagle – Data warehouse Assessment & Migration Planning Product
Raven – Automated Workload Conversion Product
Pelican - Automated Data Validation Product, which helps automate and accelerate data migration to the cloud.
Why join us!
Datametica is a place to innovate, bring new ideas to live and learn new things. We believe in building a culture of innovation, growth and belonging. Our people and their dedication over these years are the key factors in achieving our success.
Benefits we Provide!
Working with Highly Technical and Passionate, mission-driven people
Subsidized Meals & Snacks
Flexible Schedule
Approachable leadership
Access to various learning tools and programs
Pet Friendly
Certification Reimbursement Policy
Check out more about us on our website below!
www.datametica.com
The Opportunity
As a Pre-Sales Engineer, you will be responsible for technical account leadership and management for the Denodo Sales Cycle across multiple strategic accounts, including relationships with technical counterparts within those organizations. The selected candidate will be working closely with experienced Sales, Marketing and Product Management personnel and will be supported by a strong technical team in an ideal, fast paced, rapidly growing startup environment to grow professionally and go beyond expectations.
Your career with us will combine cutting edge technology, exposure to worldwide clients across all industries (Financial Services, Automotive, Insurance, Pharma, etc.) and an exciting growth path as part of a global team.
Duties & Responsibilities
As a Sales Engineer you will successfully employ a combination of high technical expertise, client communication and coordination skills between clients and internal Denodo teams to achieve your mission.
Product and Technical Knowledge:
-
Obtain and maintain strong knowledge of the Denodo Platform, be able to deliver a superb demo and technical pitch, including overview of our key and advanced features and benefits, services offerings, differentiation, and competitive positioning
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Be able to address a majority of technical questions concerning customization, integration, enterprise architecture and general feature / functionality of our platform
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Capable of building and/or leading the development of custom demos and PoCs based and beyond customer requirements
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Provide timely, prioritized and complete customer-based feedback to Product Management, Sales, Support and/or Development regarding customer requirements and issues.
Presentation and organizational skills:
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Train and engage customers in the product architecture, configuration, and use of the Denodo Platform
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Know where to escalate within the Denodo technical organization, and make effective use of those resources.
Customer engagement:
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Enthusiastically present software solutions to prospective customers, from IT managers and technicians to C-level executives
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Lead the completion of RFI and RFP
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Manage client expectations, establish credibility at all levels within the client and build problem-solving partnerships with the client and colleagues
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Along with Marketing, Sales, Sales Engineering and Product Management, and based on market or customer feedback, lead the definition, development and presentation of product and solution demos and PoCs for prospects and partners
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Provide technical support to entire sales team as appropriate (e.g. handle technical questions and escalate them when required, conduct training and/or briefings)
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Document and track all activity through CRM and an internal wiki, including lead/prospect data entry, detailed activity reports, setting tasks for follow-up, architectures, challenges, etc.
Qualifications
Desired Skills & Experience
- BS or higher degree in Computer Science
- 5+ years as a Sales/Solution Engineer, Consultant or Enterprise Architect
- Must have excellent verbal and written communication skills to be able to interact with technical and business counterparts
- Knowledge and experience on Enterprise Architecture Best Practices and Frameworks will be a plus
- A “can do” attitude
- Willingness to travel
Hands-on working experience in any of the following areas:
- Solid understanding of SQL and a good grasp of relational and analytical database management theory and practice. Understanding and optimization of complex queries.
- Understanding of Data Integration flavors (ETL/Data Warehousing, ESB/Messaging, DV).
- Understanding of BigData, NoSQL, in-memory, MPP environments is welcome.
- Technical skills include JDBC/ODBC, XML, JSON, REST APIs, Java development and version control systems. Good knowledge of software development and architectural patterns.
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