11+ Strategic service management Jobs in India

Job Description

AVP-Professional Services APAC & EMEA

Professional Services is a growing and strategically important practice at Acqueon. We believe that Professional Services is a key component of our overall service offering that enables our customers to expand how they work with us and derive additional value. Professional Services delivers custom advisory projects that deepen our strategic client relationships, support the development of new services and drive our overall company growth.

The AVP of Professional Services will work alongside the Head of Services, Support and Customer Success to define and deliver our PS strategy and KPIs. You will have the opportunity to build and set the direction of this developing practice that will improve our customer experience and further enable the growth of Acqueon. We're looking for an experienced service provider/consul tant with a proven track record of creating, selling, and delivering custom services that meet the evolving needs of clients operating in a high growth environment. This is a cross-functional role that requires partnership and coordination with other practices such as Customer Success, Product Management and Sales.

Key Responsibilities

• Manage multiple PS delivery teams responsible for the implementation of Acqueon’ s product for multiple customers
• Own the APAC and EMEA services forecast and pipeline
• Plan and monitor all projects throughout the program life cycle via the Team leaders. Managing risks and issues and taking corrective measurements on projects
• Ensure best practices and processes are adhered to for implementation and work towards continuous improvement
• Ensure customers are taken live within the promised timeframe
• Drive Weekly and Governance meetings with client and internal stakeholders on a regular basis
• Work with Sales, Customer Success and Customer Support teams to ensure that they understand any customizations done or unique needs served for the customer
• Work closely with the product development team to share client feedback and for post-implementation reviews
• Track key metrics and KPIs related to implementation success
• Identify implementation areas that can be automated and work with the product or customer success teams to automate them
• Up-sell / cross-sell Acqueon’ product or services wherever applicable

Key Capabilities

• A bachelor’s or master’s degree in engineering or technology
• 12+ years of mandatory experience in Implementation world class products
• Ability to manage multiple clients and projects/tasks simultaneously
• Proven experience managing pipelines and operational forecasts
• Ability to partner with other key stakeholders to define and implement process, procedure and strategic change
• Exception problem solving and solutions skills
• Customer success-oriented attitude
• Excellent written and oral English skills
• Understanding of how cloud-based applications are delivered and consumed
• Understand of unique features and challenges of SaaS applications
• Exceptional critical thinking skills is a plus
• Flexibility to travel is required
• Timely execution-oriented professionals will be preferred
• Focus on quality and attitude to excel will be a big plus
• He/She should have experience in contact center domain

Bangalore

Acqueon’ s conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximize the potential of every customer conversation. Acqueon is trusted by 200 clients across industries to increase sales, improve collections and re-engage with otherwise-defecting customers.

Acqueon is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

For more information on how Acqueon delivers business value using Conversational Engagement, please visit http://www.acqueon.com/">www.acqueon.com

Designation: Python Developer

Experienced in AI/ML

Location: Turbhe, Navi Mumbai

CTC: 6-12 LPA

Years of Experience: 2-5 years

At Arcitech.ai, we’re redefining the future with AI-powered software solutions across education, recruitment, marketplaces, and beyond. We’re looking for a Python Developer passionate about AI/ML, who’s ready to work on scalable, cloud-native platforms and help build the next generation of intelligent, LLM-driven products.

💼 Your Responsibilities

AI/ML Engineering

• Develop, train, and optimize ML models using PyTorch/TensorFlow/Keras.
• Build end-to-end LLM and RAG (Retrieval-Augmented Generation) pipelines using LangChain.
• Collaborate with data scientists to convert prototypes into production-grade AI applications.
• Integrate NLP, Computer Vision, and Recommendation Systems into scalable products.
• Work with transformer-based architectures (BERT, GPT, LLaMA, etc.) for real-world AI use cases.

Backend & Systems Development

• Design, develop, and maintain robust Python microservices with REST/GraphQL APIs.
• Implement real-time communication with Django Channels/WebSockets.
• Containerize AI services with Docker and deploy on Kubernetes (EKS/GKE/AKS).
• Configure and manage AWS (EC2, S3, RDS, SageMaker, CloudWatch) for AI/ML workloads.

Reliability & Automation

• Develop background task queues with Celery, ensuring smart retries and monitoring.
• Implement CI/CD pipelines for automated model training, testing, and deployment.
• Write automated unit & integration tests (pytest/unittest) with ≥80% coverage.

Collaboration

• Contribute to MLOps best practices and mentor peers in LangChain/AI integration.
• Participate in tech talks, code reviews, and AI learning sessions within the team.

🎓 Required Qualifications

• Bachelor’s or Master’s degree in Computer Science, AI/ML, or related field.
• 2–5 years of experience in Python development with strong AI/ML exposure.
• Hands-on experience with LangChain for building LLM-powered workflows and RAG systems.
• Deep learning experience with PyTorch or TensorFlow.
• Experience deploying ML models and LLM apps into production systems.
• Familiarity with REST/GraphQL APIs and cloud platforms (AWS/Azure/GCP).
• Skilled in Git workflows, automated testing, and CI/CD practices.

🌟 Nice to Have

• Experience with vector databases (Pinecone, Weaviate, FAISS, Milvus) for retrieval pipelines.
• Knowledge of LLM fine-tuning, prompt engineering, and evaluation frameworks.
• Familiarity with Airflow/Prefect/Dagster for data and model pipelines.
• Background in statistics, optimization, or applied mathematics.
• Contributions to AI/ML or LangChain open-source projects.
• Experience with model monitoring and drift detection in production.

🎁 Why Join Us

• Competitive compensation and benefits 💰
• Work on cutting-edge LLM and AI/ML applications 🤖
• A collaborative, innovation-driven work culture 📚
• Opportunities to grow into AI/ML leadership roles 🚀

Hi All,

*Urgent Hiring*

Role: IT Manager

Exp: 10+

Shift: 8 AM to 5 PM (Monday to Saturday & Alternate Saturdays are off)

Location- Delhi, Daryaganj

Must have experience in a broking firm

Mandatory skill: COLOCATION (on NSE & BSE Exchange)

Worked on ESXi 5.0 &vCenter 5.0. Cloning, Creation, and Management of Virtual Machine.

• Done P2V & V2V conversion. vMotion and Storage vMotion.

• Ensured management and troubleshooting of Arbitrage setup with 120 users working in Exchanges NSE (Automated & Manual), BSE, MCX, ACE & NCDEX

About the Company:

We are a Series A funded Indonesian online group buying platform that helps people connect with like minded people who want to buy the same item/product at a discounted price.  The team is spread across India and Indonesia, and is led by experienced founders who have founded, set-up, scaled and exited businesses across India and Indonesia. We have raised our first round of funding, and are growing extremely fast. We are actively looking for Full Stack developers to join our team.

We are looking for an experienced full-stack engineer to implement both back-end and front-end software solutions to serve both internal and external customers. The position entails working in an agile team to develop Java- and React-based projects that support our system.

• Design, implement and test full-stack solutions using Java, Spring and React
• Design robust spring system that can support 2-5mil users.

• Work alongside other team members to integrate various components into finished product
• Work closely with product owner to create stories
• Continuously create new and interactive features that would help to improve user experience and user engagement.
• Assist with troubleshooting of issues as needed
• Participate in the design and architecture of software solutions
• Assist in developing and maintaining continuous integration pipelines

Salary range : 15 lpa - 30 lpa or more depending on candidate experience.

Skills required : 

You will be best qualified if you have experience with several (not all) of the following:

• JAVA
• Python (Flask and Django)
• Spring/Spring Boot
• React
• Hibernate
• Linux
• REST
• Kafka
• Mysql
• AWS
• ELK Stack (Elasticsearch)
• CI/CD Pipelines

Qualifications:

• 2+ years of experience in Java based technologies
• 1+ years of experience in Python
• Experience in designing databases and system architecture 
• 1+ years of experience in Front end technologies like HTML, CSS, JavaScript and ReactJs

Why join us?

• You will get to work with an experienced team who has worked in multiple startups. 
• Experimenting is the name of the game. And POCs are the snacks that fuel them.
• Grow with us. It is a family
• Gain exposure to two of the fastest growing markets in the world - South East Asia and Social Commerce

• +2 years experience working as a react.js developer.
• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
• Knowledge of REACT tools including React.js, Redux, Material UI.
• Experience with user interface design & user experience design
• Knowledge of performance testing frameworks including Mocha and Jest.
• Experience with browser-based debugging and performance testing software.
• Excellent troubleshooting skills.
• Good project management skills.
• Developing applications in React including component design and state management for specific use cases
• Experience working with at least one SQL and NoSQL Database (MongoDB, SQL Server, Snowflake, Postgres preferred)
• Basic experience with AWS platform

We are looking for a Product Engineer - Frontend Engineer to join our early stage startup with experience in building B2C products. 

If you have experience of working in product based companies (preferably startups), good to excellent coding skills in react js and typescript, have a keen eye for details in the UI, and are looking to build exciting things that children across the world will use - come talk to us!

What you get to do:

• Design and build advanced applications from scratch keeping scalability and performance in mind
• A good handle on both client and server architecture.
• Work on bug fixing and improving application performance.
• Comfortable in owning large scale products and continuously re-evaluating and innovating.

Who are we looking for:

• Bachelor's degree or equivalent in Computer Science
• 1+ years' experience in frontend development
• Familiarity using Scrum/Agile development methodologies
• Experience building object oriented web applications in React JS, Typescript, HTML5, and CSS3
• Should be a quick learner and willing to go the extra mile in delivering the projects.
• Should be able to mentor junior folks whenever necessary.