11+ Strategic service management Jobs in India
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Job Description
AVP-Professional Services APAC & EMEA
Professional Services is a growing and strategically important practice at Acqueon. We believe that Professional Services is a key component of our overall service offering that enables our customers to expand how they work with us and derive additional value. Professional Services delivers custom advisory projects that deepen our strategic client relationships, support the development of new services and drive our overall company growth.
The AVP of Professional Services will work alongside the Head of Services, Support and Customer Success to define and deliver our PS strategy and KPIs. You will have the opportunity to build and set the direction of this developing practice that will improve our customer experience and further enable the growth of Acqueon. We're looking for an experienced service provider/consul tant with a proven track record of creating, selling, and delivering custom services that meet the evolving needs of clients operating in a high growth environment. This is a cross-functional role that requires partnership and coordination with other practices such as Customer Success, Product Management and Sales.
Key Responsibilities
- Manage multiple PS delivery teams responsible for the implementation of Acqueon’ s product for multiple customers
- Own the APAC and EMEA services forecast and pipeline
- Plan and monitor all projects throughout the program life cycle via the Team leaders. Managing risks and issues and taking corrective measurements on projects
- Ensure best practices and processes are adhered to for implementation and work towards continuous improvement
- Ensure customers are taken live within the promised timeframe
- Drive Weekly and Governance meetings with client and internal stakeholders on a regular basis
- Work with Sales, Customer Success and Customer Support teams to ensure that they understand any customizations done or unique needs served for the customer
- Work closely with the product development team to share client feedback and for post-implementation reviews
- Track key metrics and KPIs related to implementation success
- Identify implementation areas that can be automated and work with the product or customer success teams to automate them
- Up-sell / cross-sell Acqueon’ product or services wherever applicable
Key Capabilities
- A bachelor’s or master’s degree in engineering or technology
- 12+ years of mandatory experience in Implementation world class products
- Ability to manage multiple clients and projects/tasks simultaneously
- Proven experience managing pipelines and operational forecasts
- Ability to partner with other key stakeholders to define and implement process, procedure and strategic change
- Exception problem solving and solutions skills
- Customer success-oriented attitude
- Excellent written and oral English skills
- Understanding of how cloud-based applications are delivered and consumed
- Understand of unique features and challenges of SaaS applications
- Exceptional critical thinking skills is a plus
- Flexibility to travel is required
- Timely execution-oriented professionals will be preferred
- Focus on quality and attitude to excel will be a big plus
- He/She should have experience in contact center domain
Location
Bangalore
About Acqueon
Acqueon’ s conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximize the potential of every customer conversation. Acqueon is trusted by 200 clients across industries to increase sales, improve collections and re-engage with otherwise-defecting customers.
Acqueon is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
For more information on how Acqueon delivers business value using Conversational Engagement, please visit http://www.acqueon.com/">www.acqueon.com
Strong UX Design / Product Design profile
Mandatory - Minimum 9+ YOE in UX / Product Design
Mandatory - Strong portfolio of UX / Product Design works,
Team handling of UX designers and project management
Mandatory - Design Education (BDes, MDes, BFA, MFA or Similar Design Degrees)
Mandatory - Should NOT have more than 12 Years of Total Experience
Develop and execute marketing strategies aligned with business goals
• Plan and implement digital marketing campaigns (Meta, Google, LinkedIn, etc.)
• Manage and grow social media presence across platforms
• Leverage AI tools / LLMs (ChatGPT, content automation tools) for content creation and
campaign optimization
• Plan and execute on-ground marketing activations and partnerships
• Coordinate with agencies, vendors, and internal teams
• Monitor campaign performance and generate marketing MIS reports
• Manage brand positioning, local outreach, and hospital visibility initiatives
• Track ROI of digital and offline campaigns
C++Role: C++/Qt Systems Engineer
The Challenge: The Nervous System of Robotics
We are not just building interfaces; we are building high-performance command centers that serve as the window into complex robotic systems. Imagine the sophisticated, data-rich platforms seen at companies like Eddyfi—we are pushing that frontier further. You will be responsible for visualizing complex sensor data and robotic movements with zero lag, ensuring the software is as responsive as the hardware it controls.
The Mission (Scorecard)
● Architect the "Un-bottlenecked" UI: Develop a Qt-based framework capable of handling massive data throughput from NDT sensors without a single frame drop.
● Low-Latency Synergy: Collaborate daily with our C++ BackEnd Architect, who will provide technical mentorship to ensure the UI layer adheres to sub-millisecond systems-level requirements.
● Real-Time Data Visualization: Design and implement modular C++ backend components that integrate with Qt HMI dashboards for real-time status and sensor visualization.
● Hardware-to-HMI Integration: Implement SPI, UART, and CAN communication protocols for high-precision data acquisition and device control
● Mission-Critical Reliability: Own the software lifecycle from initial commit to field deployment, ensuring it meets the "zero-defect" culture required for robotics and medical-grade ap
● Product Ownership: Own the software lifecycle from initial commit to field deployment, ensuring it meets the rigorous demands of real-world robotics.
Technical DNA (Requirements)
· Core Systems Programming: Deep mastery of C++ (OOP, STL, RAII) and Linux System Programming.
· Qt Framework Expertise: Expert-level proficiency in Qt Widgets, Signals & Slots, and Qt Creator.
· Concurrency & Performance: Extensive experience in Multithreading, POSIX threads, Mutex, and Condition Variables to handle asynchronous data streams.
· Networking & IPC: Robust experience in TCP/IP Socket Programming (Client-Server) and IPC mechanisms including Shared Memory, Message Queues, and Semaphores.
· Embedded Protocols: Hands-on experience with CAN, SPI, UART, and I2C for interacting with hardware peripherals and ADCs.
· Debugging & Profiling: Proficiency with GDB, Valgrind, and system-level testing using Oscilloscopes and CAN Analyzers.
Professional Growth and Environment
● Intellectual Sparring: Join a team of smart peers and mentors who will constantly challenge your assumptions and push your technical boundaries.
● Technological Confluence: Work at the absolute intersection of Advanced Research, Robotics, and Cybernetics.
● Impact and Vision: Your work directly influences our trajectory toward Series-A, offering a clear sense of purpose and a tangible stake in the company’s success.
The Stakeholder Ecosystem
● C++ Architect: Your primary partner for aligning high-level software with deep systems-level logic.
● Robotics Engineers: The team relying on your UI to make their machines interact with the user in real-time.
● Full Stack DevOps: The bridge ensuring your high-performance builds reach edge devices seamlessly.
● Quality/QC Testing: Partners in maintaining a "zero-defect" culture through rigorous performance profiling.
Candidate Profile
We are looking for an individual who combines technical mastery with a collaborative spirit. You should have a deep intuition for C++ and Qt, paired with the humility to iterate and grow within a high-velocity team.
GL, AR, Expenses. May need Cash Management if it becomes in scope.
Load Rapid Implementation spreadsheet, GL Allocations, Journal, AP, Expense approval workflow & SLA configs
POSITION SUMMARY:
Should have completed minimum TWO end-to-end Fusion Finance implementation, up-gradation, lift & shift and support projects experience,
Experience in Oracle Cloud (Fusion) Financials Functional in GL, AP, AR, FA, Cash Management, FAH, Intercompany, Expenses Management, RMCS, Procurement modules,
Should understand business requirements, fit-gap analysis, and preparation of functional design documents,
Should be able to manage the Finance track independently, interact with clients, conduct business requirements and training sessions, etc,
Should conduct CRP, UAT & SIT sessions with clients/stakeholders,
Experience in implementing financials cloud, configuring workflows, issue resolution and customization across all finance modules,
Solid understanding of Enterprises Structure, COA, Structure, and Hierarchies, Flex fields, extensions set up in Fusion Financials,
Experience in working with Oracle support for various issue resolutions,
Experience in various financial data upload/migration technique (FBDI & ADFDi) and related issue resolutions,
Reporting (Financial Reporting Studio (FRS), SmartView, OTBI),
Experience in supporting Period closure activities,
Knowledge on tax (Withholding and Transaction tax) setups,
Experience in reconciliation financial data between GL and Subledger modules,
High-level Knowledge of end-to-end integrations of Financials modules with other modules like Projects/Procurement/SCM/HCM,
High-level Knowledge of other fusion modules (SCM or PPM) functionality is a plus,
Should have excellent communication and presentation, strong analytical and problem-solving skills.
Qualifications
Graduation from a reputed institute,
CA/CWA/CA-Inter or MBA will be an added advantage,
Oracle fusion certifications will be an added advantage,
💡 Transform Banking Data with Us!
We’re on the lookout for a Senior Denodo Developer (Remote) to shape the future of data virtualization in the banking domain. If you’re passionate about turning complex financial data into actionable insights, this role is for you! 🚀
✨ What You’ll Do:
✔ Build cutting-edge Denodo-based data virtualization solutions
✔ Collaborate with banking SMEs, architects & analysts
✔ Design APIs, data services & scalable models
✔ Ensure compliance with global banking standards
✔ Mentor juniors & drive best practices
💼 What We’re Looking For:
🔹 6+ years of IT experience (3+ years in Denodo)
🔹 Strong in Denodo VDP, Scheduler & Data Catalog
🔹 Skilled in SQL, optimization & performance tuning
🔹 Banking/Financial services domain expertise (CBS, Payments, KYC/AML, Risk & Compliance)
🔹 Cloud knowledge (AWS, Azure, GCP)
📍 Location: Remote
🎯 Experience: 6+ years
🌟 Catchline for candidates:
👉 “If you thrive in the world of data and want to make banking smarter, faster, and more secure — this is YOUR chance!”
📩 Apply Now:
- Connect with me here on Cutshort and share your resume/message directly.
Let’s build something great together 🚀
#WeAreHiring #DenodoDeveloper #BankingJobs #RemoteWork #DataVirtualization #FinTechCareers #DataIntegration #TechTalent
Python
Machine Learning (ML)Join CD Edverse, an innovative EdTech app, as AI Specialist! Develop a deep research tool to generate comprehensive courses and enhance AI mentors. Must have strong Python, NLP, and API integration skills. Be part of transforming education! Apply now.
Merito is a curated talent platform where we identify, assess, and connect candidates for matching job opportunities. We are working with the mission to change the way hiring is done. The company is founded by a team of alumni from IIM Ahmedabad, McKinsey with more than 2 decades of experience in recruitment, training, and coaching.
About Client:-
Our client is part of the global media agency with mission is to make advertising more valuable to the world. They do this by employing the world’s very best talent to solve some of the toughest challenges of today’s digital marketing landscape. They hire people whose values reflect those of our own: genuine, results-focused, daring and insightful. They promise you a workplace that invests in your career, cares for you and is fun and engaging.
About the role :-
Media Planning Managers are responsible for analyzing data, thinking creatively and dreaming up innovative strategies to make sure marketing campaigns reach the right target audience in the most effective way possible. Armed with this critical analysis, Media planning managers devise, propose, or recommend strategies for using certain media effectively to attract and retain customers, increase brand recognition, and maintain customer satisfaction and loyalty.
Some of the things we’d like you to do :-
• Audience research in syndicated and 1st party data sources
• Creative spec management
• Creation of tactical plan presentation and supporting media plan templates
• Creation of campaign analysis plan templates
• Oversee the successful launch of campaigns using the “Launch Tracker”
• Maintain accuracy and timely updates of deliverable tracking documents for team
• QA of media plan set up conducted by various Activation team members
• Collate commentary on media performance and conduct first review on quality
• Adherence to team quality standard for reporting template and delivery
• Keep consistent track of campaign performance and target (monthly) across all channels, flagging needs for intervention
• Use understanding of campaign and marketplace to contribute ideas for campaign experiments and also prioritize experiments contributed by other team members
• Use understanding of campaign performance to contribute content to campaign wrap-up presentations
• Act as lead for smaller, more easily managed campaigns as progress in band and client demands/allows
• Manage accurate forecasts, media plans, and all key media planning documentation
A bit about yourself :-
• At least 3 to 7 years’ experience in digital media and brand planning, advertising, marketing and experience handling app-based performance clients largely
• Working knowledge and effective vocabulary across search, social, display, video, branding campaigns and/or programmatic media buying
• Experience with Media Research Tools (Comscore, GWI, TGI, YouGov)
• Ability to provide and meet forecasts of expected return of media investment
• Strong organizational skills with a keen ability to prioritize and multitask
• Proven problem solving skills and ability to think outside of the box
• Ability to work independently and collaborate in a team environment
• Detail oriented and responsive, deadline-driven with strong reasoning skills
• Lead by example while motivating and coaching juniors on the team
• Manage Performance Development Cycle and Review process for juniors
Interns day to day responsibilities include:
- Do the quality check for the catalogue images as per Image guidelines, to review product catalogues based on category guidelines and ensure that delivered data is 100% accurate and complete with a positive impact on customer experience.
- Do frequent checks on existing processes to help the Catalogue team achieve more consistent results with high quality and to own new projects which will aim at achieving high productivity of an individual/team.
- Populate 100% accurate content from various sources (Brand Websites, E commerce Portals, Product info Pages, Seller’s, Consumers, Companies, Subject Matter Experts) for specific as well as general information about the product through various channels (Verbal & Written communication, through on ground activities as well as through various online search techniques).
JavaJob Description
- Contribute in all phases of the development lifecycle
- Understand/learn the existing applications
- Provide support on IT Applications to customers
- Prepare and produce build release
- Strive for continuous improvement, developing well designed and efficient code
- Keep up with changes in technology and propose solutions
- Ensure defect free deliveries by actively participating in quality assurance
Education & Job Qualification
- Good academic qualifications
- Experience in developing web applications using Java, Spring, Hibernate, DWR, JSP
- Knowledge in Oracle Database concepts
- Sound knowledge in the following is a must
o Hibernate
o Spring
o Oracle & MongoDb
o HTML & CSS
o Javascript
o Jquery
o Angular 4
o Node JS
Knowledge of Japer Reports will be an added advantage - Good communication skills and be a good listener
- Problem solving skills
- Willingness to learn and do all development activities including quality assurance
- Team player
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