11+ Strategic service management Jobs in India

Job Description

AVP-Professional Services APAC & EMEA

Professional Services is a growing and strategically important practice at Acqueon. We believe that Professional Services is a key component of our overall service offering that enables our customers to expand how they work with us and derive additional value. Professional Services delivers custom advisory projects that deepen our strategic client relationships, support the development of new services and drive our overall company growth.

The AVP of Professional Services will work alongside the Head of Services, Support and Customer Success to define and deliver our PS strategy and KPIs. You will have the opportunity to build and set the direction of this developing practice that will improve our customer experience and further enable the growth of Acqueon. We're looking for an experienced service provider/consul tant with a proven track record of creating, selling, and delivering custom services that meet the evolving needs of clients operating in a high growth environment. This is a cross-functional role that requires partnership and coordination with other practices such as Customer Success, Product Management and Sales.

Key Responsibilities

• Manage multiple PS delivery teams responsible for the implementation of Acqueon’ s product for multiple customers
• Own the APAC and EMEA services forecast and pipeline
• Plan and monitor all projects throughout the program life cycle via the Team leaders. Managing risks and issues and taking corrective measurements on projects
• Ensure best practices and processes are adhered to for implementation and work towards continuous improvement
• Ensure customers are taken live within the promised timeframe
• Drive Weekly and Governance meetings with client and internal stakeholders on a regular basis
• Work with Sales, Customer Success and Customer Support teams to ensure that they understand any customizations done or unique needs served for the customer
• Work closely with the product development team to share client feedback and for post-implementation reviews
• Track key metrics and KPIs related to implementation success
• Identify implementation areas that can be automated and work with the product or customer success teams to automate them
• Up-sell / cross-sell Acqueon’ product or services wherever applicable

Key Capabilities

• A bachelor’s or master’s degree in engineering or technology
• 12+ years of mandatory experience in Implementation world class products
• Ability to manage multiple clients and projects/tasks simultaneously
• Proven experience managing pipelines and operational forecasts
• Ability to partner with other key stakeholders to define and implement process, procedure and strategic change
• Exception problem solving and solutions skills
• Customer success-oriented attitude
• Excellent written and oral English skills
• Understanding of how cloud-based applications are delivered and consumed
• Understand of unique features and challenges of SaaS applications
• Exceptional critical thinking skills is a plus
• Flexibility to travel is required
• Timely execution-oriented professionals will be preferred
• Focus on quality and attitude to excel will be a big plus
• He/She should have experience in contact center domain

Bangalore

Acqueon’ s conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximize the potential of every customer conversation. Acqueon is trusted by 200 clients across industries to increase sales, improve collections and re-engage with otherwise-defecting customers.

Acqueon is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

For more information on how Acqueon delivers business value using Conversational Engagement, please visit http://www.acqueon.com/">www.acqueon.com

A brilliant opportunity to become a part of a highly motivated and expert team which has made a mark as a high-end technical consulting.

Required Skills:

• Exp. - 3 to 7 years.
• Experience in Core Java and Spring Boot.
• Extensive experience in developing enterprise-scale applications and systems. Should possess good architectural knowledge and be aware of enterprise application design patterns.
• Should have the ability to analyze, design, develop and test complex, low-latency client- facing applications.
• Good development experience with RDBMS.
• Good knowledge of multi-threading and high-performance server-side development.
• Basic working knowledge of Unix/Linux.
• Excellent problem solving and coding skills.
• Strong interpersonal, communication and analytical skills.
• Should have the ability to express their design ideas and thoughts.

About Wissen Technology:

Wissen Technology is a niche global consulting and solutions company that brings unparalleled domain expertise in Banking and Finance, Telecom and Startups. Wissen Technology is a part of Wissen Group and was established in the year 2015. Wissen has offices in the US, India, UK, Australia, Mexico, and Canada, with best-in-class infrastructure and development facilities. Wissen has successfully delivered projects worth $1 Billion for more than 25 of the Fortune 500 companies. The Wissen Group overall includes more than 4000 highly skilled professionals.

Wissen Technology provides exceptional value in mission critical projects for its clients, through thought leadership, ownership, and assured on-time deliveries that are always ‘first time right’.

Our team consists of 1200+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world.

Wissen Technology offers an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.

We have been certified as a Great Place to Work® for two consecutive years (2020-2022) and voted as the Top 20 AI/ML vendor by CIO Insider.

1. Work timings - You are the master of your time. However, with great freedom comes great responsibility. If you have committed something to the team, we expect that you will give it your best to make sure that commitment is done and is done on time.
   
2. Leave policy - Take a leave whenever for whatever reason you want. You don't need to explain yourself to us
   
3. Health insurance for you and your family

What essential skills do you need?

• Able to demonstrate good technical & problem solving skills
• Possess relevant hands-on experience with developing automation scripts using tools like protractor, selenium, rest assured, cucumber, POM model etc.
• Should be ready to explore, learn and develop solutions for problems

Responsibilities:

• Develop customized solutions on the Salesforce platform using Apex, Visualforce, Lightning Web Components (LWC), and other Salesforce technologies.
• Design and implement complex business logic, data models, and workflows to support business requirements.
• Collaborate with stakeholders to gather requirements, analyze business processes, and recommend best practices for Salesforce implementation.
• Customize and configure Salesforce features including objects, fields, page layouts, validation rules, and process automation.
• Integrate Salesforce with external systems using APIs, middleware tools, and custom integration solutions.
• Perform data migration, data manipulation, and data quality management tasks as needed.
• Conduct code reviews, troubleshoot issues, and optimize performance to ensure the stability and scalability of the Salesforce platform.
• Stay updated with the latest Salesforce releases, features, and best practices to continuously improve the platform.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum of four years of hands-on experience in Salesforce development.
• Proficiency in Apex programming language, Visualforce, Lightning Web Components (LWC), and other Salesforce development tools.
• Experience with Salesforce configuration including objects, fields, workflows, validation rules, and process automation.
• Strong understanding of Salesforce data model, data management, and data integration techniques.
• Experience with Salesforce APIs, REST/SOAP web services, and integration tools like MuleSoft.
• Salesforce certifications such as Salesforce Certified Platform Developer (PD1) or equivalent are preferred.
• Excellent problem-solving skills, attention to detail, and ability to work independently as well as part of a team.
• Strong communication skills with the ability to effectively collaborate with stakeholders at all levels.

Job Description – Business Development Representative

Role -

Filter You is looking for Sales Ninjas  aka  Sales Development Representative who are  highly ambitious and skilled in order to sell our AR  solutions  with its customer / lead base. SDR’s will utilize their potential to generate high-quality leads, build a strong relationship with potential customers and close deals.

Qualifications -

Excellent Communication Skills

Proven track record of delivering and exceeding targets in previous experience

Should be highly motivated and enthusiastic with good Interpersonal and presentation skills

Strong ownership quality

Negotiation and Closing skills

Meeting sales goal

Social media & AR VR technology knowledge will be added benefit

Skills

BUSINESS DEVELOPMENT, SALES TEAM, SALES & MARKETING, SALES GOALS

Sales Representative Job Responsibilities:

·         Serves customers by selling products and meeting customer needs.

·         Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.

·         Monitors competition by gathering current marketplace information on pricing, products and new solutions

·         Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.

·         Provides historical records by maintaining records on customer sales.

·         Contributes to team effort by accomplishing related results as needed.

Requirement and Skills to be a good Employee

The roles and responsibilities are outlined but not limited to:

·         Being curious about what we do and how we do things

·         Being creative.

·         Learning and coming up with new ideas for implementation for our brands we work with

·         Work Ethics and Discipline

·         Communication skills.

·         Learn and grow the company.

·         Fast learning and delivery.

·         Bringing new ideas to the table.

·         Teamwork. 

Candidates must be:

·         Located in Bangalore (preferably in North - Around Ramaiah)

·         Must be able to work Flexibly, WFH and WF Office

·         Days of work: Mondays to Fridays

·         Great deal breaker if you don't have a laptop.

Hey guys, thank you for looking into our JD.

If you succeed, you'll be joining an upcoming metaverse start-up, led by the country's best. You can define your career through this opportunity.

We're looking for a fun young curious Sales Representative to join our Metaverse start-up Filter You - A fun design AR VR company. Our company is inspired by our Casper - A chow-chow puppy.

A lil’ about our culture. We promote a healthy work life balance. We promote a fun office culture. We are all about the right vibes and the right energy. We do not calculate times, but we calculate results.

If you can add value to our office culture. I will be looking forward to you applying.

Perks:

·         Result oriented

·         Mental Health days off

·         WFH available once or twice a week

·         Team outings every 2 months

·         Work directly with the founders and learn

·         ESOPs if you stick along

·         Leaves not calculated but are not unlimited

·         Unlimited time play with Casper and Prince

·         The opportunity to join an early-stage tech company on an incredible trajectory is here and NOW!

Interview Process -

Recruiter Screening - Based on communication skills, overview of roles and responsibilities and product knowledge of past organization.

1st Technical Screening - Objection Handling and Pitch Screening, Cultural Fit, Target Orientation.

Training and Development along with the onboarding process

Go live!

UI/UX Design Internship at a stealth product startup. 

You will learn:
Product Design

UX Research

UI Design

Thingworx Developer/Sr Developer

Required experience range between 3-6 years.

• Thingworx Navigate experience desired
• Languages - Java, JavaScript & CSS
• Experience in Core Java, Java collections & Oops Concept
• Databases – MySQL, MS-SQL
• Having good working knowledge with XML, JSON.
• Design and Application development using Thingworx version - (8.2,8.5,9.X)
• ThingWorx service creation using JavaScript
• Develop ThingWorx extension using Java
• ThingWorx service creation using Java Extension
• ThingWorx mashups design and development
• Data storage in ThingWorx - Stream/Value Stream/Data Tables
• Integration with source/target system using REST API, data Files.
• Familiar with Agile Methodologies (SCRUM)
• Thingworx Integration with 3rd apps preferred and will be added advantage

We are on a quest to find a Senior Software Developer - Scala with several years of experience who will help us in extending and maintaining our platform

 You will join a cross functional team with different nationalities, backgrounds and experience levels. The agile team is co-located including the Product Managers

You will collaborate with all team members in order to deliver the best solutions that enhance our platform

About Springer Nature India Pvt. Ltd:

 Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 175 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow.

Visit: http://group.springernature.com">group.springernature.com and follow @SpringerNature

If you are still wondering, why should you work with us. Here are 5 reasons why?

1. Springer Nature is one of the world's largest publishing company. Nobel laureates publish their research at Springer.
2. We are truly a digital organization and Springer Nature Pune is at the helm of this digitization.
3. We not only believe but preach providing good work life balance to our employees.
4. We are investing in building our products using machine learning and NLP.
5. We work in latest technologies like AWS and Scala.

About the team:

Backend - Adis – PV is a scientific analysis platform being built for extracting content from scientific articles and providing meaningful insights

Insights are then published in a structured way, so that they can be made accessible to end users, via feeds delivery or through the platform

Backend - Adis – PV will be a production system for all databases under one IT landscape and under one umbrella.

Job Type: Permanent    
                                   

Job Location: Magarpatta City, Pune - India  (Work from home until further notice)

Years of Experience 6 to 10 years

What we are looking for

Educational Qualification:

B.Sc., BCA, BCS, B.E., B.Tech, M.Tech, MCA and M.Sc.

Skill Matrix:

Primary Language Skills: Java 8, Scala

Framework: Play Framework

Messaging: Rabbit MQ

Ideologies: TDD / ATDD, Pair Programming

Database: SQL and NoSQL

Challenges

• You will help us continuously improving our platform
• Together we will create best in class services that support the needs of our customers
• Taking part of team ceremonies like grooming, planning and retrospective
• Develop new features
• Improve code quality by doing pair programming or code reviews
• Continuously improve and monitor our product
  
  

Key Responsibilities

• Own and consistently deliver high quality end-to-end product features keeping in view technical & business expectations
• Add meaty features to the product which will deliver substantial business value
• Pioneer clean coding and continuous code refactoring
• Understands and appreciates existing design and architecture of the product
• Understands pros and cons of various technology options available
• Takes technical ownership of some of sub-systems of the product
• Makes changes in the product designs to achieve required business value / mileage
• Identify and addresses technical debts
• Understands technical vision and road-map of the product and expectations
• Understands purview of key pieces of deliverables and own few of these pieces

Day at work

• Pioneer proof of concepts of new technologies keeping in view product road-map and business priorities
• Self-study and share his / her learning within the team and across teams
• Provide required help to other team-members
• Pioneer in various team events and work towards objectives of these events
• Make meaningful suggestions to make ceremonies more effective
  
  

About You

• You have several years of experience with Software Development
• You have worked successfully with product teams in the past and ideally have some experience with mentoring junior developers
• You like working in a collaborative environment where there is collective ownership of the code
• You work in a Continuous Integration and always strive for Continuous Delivery
• You like to share and enable others to increase your whole team's performance

Looking for a self-driven energetic, focused, result oriented DGM- sales for Noida location. The incumbent should have at least 8 years of experience in selling Digital solution to enterprises in digital agency and enterprises. Candidate should have a successful track record of achieving sales targets.

Must have exposure to interaction with senior-level executives and should have excellent communication & relationship management skills.

• Build up a strong understanding of the Sales process both from a product perspective as well as from a market perspective.

• Developing and maintaining a relationship with clients through ensuring effective account management. Ensuring customer retention through building long-term mutually beneficial relationships with clients.

• Actively seek and enable new revenue opportunities for business enhancement.

• Work with new and existing clients to drive business and revenue through product enhancement and product marketing.