11+ Strategic service management Jobs in India
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Job Description
AVP-Professional Services APAC & EMEA
Professional Services is a growing and strategically important practice at Acqueon. We believe that Professional Services is a key component of our overall service offering that enables our customers to expand how they work with us and derive additional value. Professional Services delivers custom advisory projects that deepen our strategic client relationships, support the development of new services and drive our overall company growth.
The AVP of Professional Services will work alongside the Head of Services, Support and Customer Success to define and deliver our PS strategy and KPIs. You will have the opportunity to build and set the direction of this developing practice that will improve our customer experience and further enable the growth of Acqueon. We're looking for an experienced service provider/consul tant with a proven track record of creating, selling, and delivering custom services that meet the evolving needs of clients operating in a high growth environment. This is a cross-functional role that requires partnership and coordination with other practices such as Customer Success, Product Management and Sales.
Key Responsibilities
- Manage multiple PS delivery teams responsible for the implementation of Acqueon’ s product for multiple customers
- Own the APAC and EMEA services forecast and pipeline
- Plan and monitor all projects throughout the program life cycle via the Team leaders. Managing risks and issues and taking corrective measurements on projects
- Ensure best practices and processes are adhered to for implementation and work towards continuous improvement
- Ensure customers are taken live within the promised timeframe
- Drive Weekly and Governance meetings with client and internal stakeholders on a regular basis
- Work with Sales, Customer Success and Customer Support teams to ensure that they understand any customizations done or unique needs served for the customer
- Work closely with the product development team to share client feedback and for post-implementation reviews
- Track key metrics and KPIs related to implementation success
- Identify implementation areas that can be automated and work with the product or customer success teams to automate them
- Up-sell / cross-sell Acqueon’ product or services wherever applicable
Key Capabilities
- A bachelor’s or master’s degree in engineering or technology
- 12+ years of mandatory experience in Implementation world class products
- Ability to manage multiple clients and projects/tasks simultaneously
- Proven experience managing pipelines and operational forecasts
- Ability to partner with other key stakeholders to define and implement process, procedure and strategic change
- Exception problem solving and solutions skills
- Customer success-oriented attitude
- Excellent written and oral English skills
- Understanding of how cloud-based applications are delivered and consumed
- Understand of unique features and challenges of SaaS applications
- Exceptional critical thinking skills is a plus
- Flexibility to travel is required
- Timely execution-oriented professionals will be preferred
- Focus on quality and attitude to excel will be a big plus
- He/She should have experience in contact center domain
Location
Bangalore
About Acqueon
Acqueon’ s conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximize the potential of every customer conversation. Acqueon is trusted by 200 clients across industries to increase sales, improve collections and re-engage with otherwise-defecting customers.
Acqueon is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
For more information on how Acqueon delivers business value using Conversational Engagement, please visit http://www.acqueon.com/">www.acqueon.com
Adobe IllustratorRole: Graphic Designer - Work from Home
- Exp: 0-2 Years
- Salary: 25K
- Open Position: 100+
Overall Synopsis (Skills to focus)
- Brush up your skills in Photoshop & Illustrator
- Illustrator tools - Pen tool, Gradient, Pathfinder, Blending modes, type on a path, rotate and reflect, mesh tool, selection tool, etc.
- Photoshop tools – change the color of the background, remove a selection, pen tool etc.
- Make sure to revise to recreate curves, and nodes smoothly while doing vectorization.
- Try making some logo designs, and work on the curves & texture.
If interested kindly share your updated resume on 82008 31681
Bootstrap
HTML/CSS
React.jsKey Responsibilities:
- Develop and maintain the frontend components of the Camera AI and gym & trainer management software.
- Collaborate with UI/UX designers to translate design concepts into functional, responsive web applications.
- Ensure the applications are optimized for performance, scalability, and cross-browser compatibility.
- Implement user interfaces that provide a seamless experience, including real-time data visualization, interactive elements, and responsive design.
- Work closely with backend engineers to integrate APIs and ensure smooth communication between frontend and backend systems.
- Conduct thorough testing and debugging to ensure the stability and performance of the applications.
- Stay up-to-date with the latest trends and best practices in frontend development and apply them to enhance our products.
Qualifications:
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- 5+ years of experience in frontend development.
- Proficiency in HTML, CSS, JavaScript, and modern frontend frameworks such as React, Angular, or Vue.js.
- Experience with responsive design principles and front-end optimization techniques.
- Strong understanding of RESTful API integration.
- Familiarity with version control systems (e.g., Git).
- Ability to write clean, maintainable, and efficient code.
- Excellent problem-solving skills and attention to detail.
- Ability to work collaboratively in a fast-paced, dynamic environment.
Preferred Qualifications:
- Experience working with WebRTC or other real-time communication technologies.
- Familiarity with frontend testing frameworks and tools (e.g., Jest, Cypress).
- Knowledge of UI/UX best practices.
- Experience with Agile development methodologies.
React.js
Javascript
Redux/FluxResponsibilities
- Work closely with design, product management, and development teams to create elegant, usable, responsive, and interactive interfaces across multiple devices.
- Turning UI/UX designs into prototypes, creating awesome interactions from designs, writing reusable content modules, and maintainability of the code.
- Implement UI development principles to ensure that the product client-side serves at scale.
- Review and optimize usage by monitoring key metrics and rectifying the issues proactively.
- An ability to perform well in a fast-paced environment and bring in optimal flow for rapidly changing design/ technology.
Requirements
- 2 to 5 years of relevant work experience as a web developer, UI developer, JavaScript expert, or frontend engineer
- Sound knowledge in JavaScript, ReactJS, HTML, CSS
- Familiar with UI layouts, SASS, bootstrap, and Material UI
- Experience debugging using popular JavaScript-based tools like Chrome Developer Console
- Knowledge of TDD frameworks mocha, chai, jest etc.
- Understanding of Typescript
- Understanding of ReactJS based frameworks like NextJS, Gatsby, etc.
- Understanding of REST API
- Passionate to create good design and usability
Requirements:
- Hands on Experience on OneStream or Hyperion Planning/Essbase Applications.
- Implementation experience including Building application, modules, writing Business rules is must
- Must have Vb.net scripting experience or Essbase Calculation expertise is mandatory
- Hyperion Planning & Essbase is plus
- Cloud experience is preferred (Azure, GCP)
- Hands on Experience with SQL Server and RDBMS systems
- Understanding of Finance Business Functions (Budgeting, Forecasting), Financial Reporting
The Wellness Shop is an eco-friendly wellness brand which provides range of products that are organic and 100% natural. We provide products catering to cosmetics, wellness and healthcare segment. The company launched in 2021 and within 4 months, we have launched 150+ premium products and have started hitting 400+ daily orders. TWS is funded by logx ventures. We plan to build this company into a multi-million dollar business and provide best quality organic products all over the world!
We are looking for a talented EMAIL MARKETING MANAGER to take the lead with our email marketing strategies. Your main duties include running email marketing campaigns end-to-end, managing email databases and creating newsletters. If you're interested in web technologies and can generate innovative ideas to increase sales, we would like to meet you.
Responsibilities:
- Identify target audience and grow our email list
- Design and implement direct email marketing campaigns
- Proofread emails for clarity, grammar and spelling
- Ensure mobile-friendly email templates
- Write newsletters including all company updates
- Upgrade our email templates using graphics, personalization and advanced features - Ensure prompt and accurate communication with clients via email to minimize unsubscribes - Create email databases for lead generation
- Analyse campaign performance and suggest improvements
- Report on sales revenue generated from email marketing efforts
- Ensure emails follow industry policies and best practices
Requirements:
- 5+ years of proven work experience as an Email marketer
- Hands on experience with HTML and content management systems
- Proficiency in marketing automation technology
- Knowledge of SEO/SEM and Google Analytics
- Familiarity with analytical and database tools
- Excellent written communication and copywriting skills
- Strong project management skills
- An ability to work under tight deadlines
Data Science
Machine Learning (ML)
KubernetesBe a part of the growth story of a rapidly growing organization in AI. We are seeking a passionate Machine Learning (ML) Engineer, with a strong background in developing and deploying state-of-the-art models on Cloud. You will participate in the complete cycle of building machine learning models from conceptualization of ideas, data preparation, feature selection, training, evaluation, and productionization.
On a typical day, you might build data pipelines, develop a new machine learning algorithm, train a new model or deploy the trained model on the cloud. You will have a high degree of autonomy, ownership, and influence over your work, machine learning organizations' evolution, and the direction of the company.
Required Qualifications
- Bachelor's degree in computer science/electrical engineering or equivalent practical experience
- 7+ years of Industry experience in Data Science, ML/AI projects. Experience in productionizing machine learning in the industry setting
- Strong grasp of statistical machine learning, linear algebra, deep learning, and computer vision
- 3+ years experience with one or more general-purpose programming languages including but not limited to: R, Python.
- Experience with PyTorch or TensorFlow or other ML Frameworks.
- Experience in using Cloud services such as AWS, GCP, Azure. Understand the principles of developing cloud-native application development
In this role you will:
- Design and implement ML components, systems and tools to automate and enable our various AI industry solutions
- Apply research methodologies to identify the machine learning models to solve a business problem and deploy the model at scale.
- Own the ML pipeline from data collection, through the prototype development to production.
- Develop high-performance, scalable, and maintainable inference services that communicate with the rest of our tech stack
Adobe IllustratorCITTA is a Premium Quality Natural Baby Bath & Skin Care Brand That is Safe, Tested and Gentle. CITTA Products are Free of Toxins, Parabens, Sulphates, Silicones, Mineral Oil, Allergens and are Dermatologically Tested. We are a Cruelty Free Brand. We are expanding our core team who are determined to achieve results.
Job description
• Study design briefs and determine requirements
• Conceptualize visuals based on requirements
• Creative visual approach while designing Ad creative, print ads, merchandising etc
• Prepare rough drafts and present ideas
• Develop illustrations, logos and other designs using in market design tools
• Create short videos using latest software as per the requirement
• Use the appropriate colors and layouts for each graphic
• Work with copywriters and creative director to produce final design
• Establish creative direction for the company
• Test graphics across various media
• Amend designs after feedback
• Ensure final graphics and layouts are visually appealing and on-brand
Graphic Designer Requirements:
• Bachelor’s degree in graphic design or related field.
• Experience as a graphic designer or in related field.
• Demonstrable graphic design skills with a strong portfolio.
• Proficiency with required desktop publishing tools, including Photoshop, InDesign Quark, and Illustrator.
• A keen eye for aesthetics and details
• Strong understanding of marketing and communication
• Effective time management skills and the ability to meet deadlines.
• Able to give and receive constructive feedback.
• Excellent communication skills in English, both written and oral.
• Understanding of website design, corporate identity, product packaging, advertisements, and multimedia design.
Pioneered over the last 25 years by an eminent professor at Harvard Business School, this independent body effectively conducts indigenous research, offers academic and executive courses, extends advisory services to the Government and corporates as well as organises various events. It studies competitiveness of nations, regions and cities and generates suitable guidelines for business ventures and those in governance. It indeed offers unique and relevant solutions for socio-economic problems.
What you will do:
- Understanding the competitive landscape within each market
- Proposing research studies that will lead to impactful business decisions
- Developing and establishing a well-defined roadmap before starting a research project
- Working hand-in-hand with the business in understanding the various market, economic or such questions which are to be answered through relevant research
- Designing the research methodology and also identifying and locating relevant information related to the particular research
- Identifying various data sources, collecting and analyzing data relevant to the research topic and also supporting in report-writing
- Performing statistical and qualitative analysis of data related to markets and competitors
- Planning and implementing project research processes and methodologies
- Monitoring the project output, analyzing the final conclusion and utility of the same in line with the business needs
Desired Candidate Profile
What you need to have:
- Masters in Economics or Public Policy is a must
- Excellent communication skills and exceptional attention to details
- Ability to gather relevant data from various sources
- Strong problem-solving skills
- Strong quantitative and qualitative analysis skills
PHP
Laravel● Understanding of MVC design patterns
● At least 1 Year of Laravel, PHP experience is a must
● HTML 5, CSS 3, JavaScript, jQuery, Bootstrap
Job Description:
- Strong analytical skills -ability to understand and analyze business requirements.
- Excellent problem solving and communication skills.
- Strong sense of teamwork, personal integrity, responsibility, and accountability
- Experience working with demanding deadlines, high workload, and some degree of conflicting priorities
- Able to learn quickly with minimal supervision
- Should have extensive knowledge of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) Methodologies and processes
- Must have experience in Functional Testing, Integration Testing, User Acceptance Testing (UAT), Performance Testing, Portal Testing, Translation Testing, Usability Testing
- Must have experience is writing test cases and test strategies based on the customer requirements
- Minimum 3 years to maximum 6 years of SAP Functional Testing experience
- Experience in independently solving Business problems related to Testing and able to drive continuous improvement in Testing space
- Able to bring in Industry Best Practices and arrive at Strategies to benchmark and drive the maturity of Testing Processes
- Experience in Test Management using JIRA
- Experience in Preparation, Execution, Validation, Documentation of Test Processes
- Define, manage and create test data for Demo systems
- Experience in interface testing between SAP & non-SAP applications is needed for specific customers
- Functional knowledge in SAP PM, SAP PLM, SAP MM and SAP ISU will be a plus
- Experience with SAP Mobile Platform is a plus
- Experience of automation test tools will be an added advantage
- Experience in eCATT is a plus
- Experience in setting up Demo data is a plus
- Experience in working with LSMW is a plus
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