11+ Strategic service management Jobs in India

Job Description

AVP-Professional Services APAC & EMEA

Professional Services is a growing and strategically important practice at Acqueon. We believe that Professional Services is a key component of our overall service offering that enables our customers to expand how they work with us and derive additional value. Professional Services delivers custom advisory projects that deepen our strategic client relationships, support the development of new services and drive our overall company growth.

The AVP of Professional Services will work alongside the Head of Services, Support and Customer Success to define and deliver our PS strategy and KPIs. You will have the opportunity to build and set the direction of this developing practice that will improve our customer experience and further enable the growth of Acqueon. We're looking for an experienced service provider/consul tant with a proven track record of creating, selling, and delivering custom services that meet the evolving needs of clients operating in a high growth environment. This is a cross-functional role that requires partnership and coordination with other practices such as Customer Success, Product Management and Sales.

Key Responsibilities

• Manage multiple PS delivery teams responsible for the implementation of Acqueon’ s product for multiple customers
• Own the APAC and EMEA services forecast and pipeline
• Plan and monitor all projects throughout the program life cycle via the Team leaders. Managing risks and issues and taking corrective measurements on projects
• Ensure best practices and processes are adhered to for implementation and work towards continuous improvement
• Ensure customers are taken live within the promised timeframe
• Drive Weekly and Governance meetings with client and internal stakeholders on a regular basis
• Work with Sales, Customer Success and Customer Support teams to ensure that they understand any customizations done or unique needs served for the customer
• Work closely with the product development team to share client feedback and for post-implementation reviews
• Track key metrics and KPIs related to implementation success
• Identify implementation areas that can be automated and work with the product or customer success teams to automate them
• Up-sell / cross-sell Acqueon’ product or services wherever applicable

Key Capabilities

• A bachelor’s or master’s degree in engineering or technology
• 12+ years of mandatory experience in Implementation world class products
• Ability to manage multiple clients and projects/tasks simultaneously
• Proven experience managing pipelines and operational forecasts
• Ability to partner with other key stakeholders to define and implement process, procedure and strategic change
• Exception problem solving and solutions skills
• Customer success-oriented attitude
• Excellent written and oral English skills
• Understanding of how cloud-based applications are delivered and consumed
• Understand of unique features and challenges of SaaS applications
• Exceptional critical thinking skills is a plus
• Flexibility to travel is required
• Timely execution-oriented professionals will be preferred
• Focus on quality and attitude to excel will be a big plus
• He/She should have experience in contact center domain

Bangalore

Acqueon’ s conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximize the potential of every customer conversation. Acqueon is trusted by 200 clients across industries to increase sales, improve collections and re-engage with otherwise-defecting customers.

Acqueon is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

For more information on how Acqueon delivers business value using Conversational Engagement, please visit http://www.acqueon.com/">www.acqueon.com

Need candidates from Delhi-NCR only.

2. Candidate must have Excellent Communication skills.

2. Must be comfortable working in US Shifts.

3. Must have hands-on experience in Excel and data entry.

4. Should have experience with ERP, CRM, or data import systems (e.g., SX.e, Creatio) is a plus.

5. Immediate Joiners are Preferred

Job Title : Technology Strategy and Reporting Specialist

Total Experience : 8+ Years

Relevant Experience : Minimum 3 years of experience in Strategic technology planning and reporting.

Location : Remote, Anywhere in India

Job Type : Full Time

Job Overview :

We are seeking a Technology Strategy and Reporting Specialist to lead the development of strategic dashboards, quarterly board reports, and executive-level communications.

The ideal candidate will bridge the gap between technical insights and business strategy, delivering high-impact reports that drive executive decision-making and organizational performance.

Mandatory Skills :

Power BI or Tableau, Advanced Excel, Executive Reporting, Data Analysis, Strategic Dashboarding, IT KPIs, Storytelling, and Communication Skills

Key Responsibilities :

• Quarterly Board Reporting : Deliver structured, governance-aligned technology reports with KPIs, risk assessments, and strategic recommendations for executive leadership and the board.
• Dashboard Development : Build and manage executive dashboards using tools like Power BI/Tableau to showcase real-time performance and strategic metrics.
• Executive Storytelling : Create polished narratives and presentations that translate technical data into compelling business insights.
• Data Analysis & Insights : Analyze performance data, market trends, and technology strategies to identify actionable insights and business opportunities.
• Reporting Framework : Standardize reporting templates, processes, and governance models to ensure consistent, high-quality outputs.
• Technology Performance Monitoring : Track initiative outcomes, ROI, and budget adherence with scorecards and strategic alignment reports.

Desired Experience :

• 3+ Years in business intelligence, strategic reporting, or executive communication.
• Hands-on experience with dashboard tools (Power BI, Tableau, Excel).
• Strong understanding of IT performance metrics and KPIs.
• Proven record of creating board-level/C-suite presentations.

Qualifications :

• Bachelor's in Business Analytics, Computer Science, Information Systems, Engineering, or related field (Master’s preferred).
• Certifications such as PMP, Power BI, Tableau, or Six Sigma are a plus.

Greetings from zealous!

We are looking for a passionate and creative Junior XR Developer to join our growing tech team. If youre enthusiastic about Augmented Reality (AR), Virtual Reality (VR), and Mixed Reality (MR) technologies and have hands-on experience with Unity3D and C#, wed love to hear from you!

This is an exciting opportunity to build immersive XR applications and work alongside experienced developers to prototype, build, and optimize cutting-edge extended reality experiences across mobile, desktop, and standalone XR platforms.

Key Responsibilities:

• Design and develop engaging AR/VR/MR applications using Unity3D.
• Assist senior developers in XR prototyping and development tasks.
• Support in debugging and testing XR applications for performance and user experience.
• Participate in XR ideation, suggesting creative concepts and technical solutions.
• Keep up-to-date with XR technology trends, frameworks, and best practices.
• Maintain well-organized, clear technical documentation.

Required Skills & Qualifications:

• 1-2 years of hands-on experience in XR/AR/VR development.
• Basic knowledge of C# programming.
• Familiarity with Unity3D and XR SDKs (AR Foundation, Oculus SDK, etc.).
• Understanding of 3D modeling, animation, and rendering techniques.
• Strong problem-solving skills and an eagerness to learn.

Preferred Skills (Bonus):

• Exposure to tools like Blender, 3ds Max, or Maya.
• Experience with Mobile AR (ARKit/ARCore).
• Knowledge of version control tools (Git).

Company Profile: https://www.zealousxr.com/

Job Title: Graphic Designer (with Video Editing Expertise)

Location: Hyderabad, Telangana (On-site / Commutable distance required)

Experience: 3–5 years

About the Role

Relai is looking for a creative and detail-oriented Graphic Designer who can produce high-quality digital assets and videos that align with our brand identity and communication guidelines. The ideal candidate understands social media behaviour, creates content that drives engagement, and can translate briefs into impactful visual storytelling.

Key Responsibilities

• Design creatives for social media, marketing campaigns, digital ads, presentations, and website assets
• Shoot, edit, and produce video content for campaigns, ads, educational posts, and internal requirements
• Adapt and optimise creatives across multiple platforms and formats
• Ensure brand consistency and storytelling quality across all design output
• Collaborate with marketing, product, and leadership teams for content requirements
• Stay updated with latest design and social media trends to enhance content performance

Must-Have Qualifications (Deal-Breakers)

• Minimum 3 years of proven experience in graphic design and video editing (3–5 years preferred)
• Expertise in Adobe Creative Suite (Photoshop, Illustrator, After Effects), Premiere Pro / Final Cut Pro & Canva
• Strong understanding of social media trends, engagement strategies, and content formats
• Ability to produce both static and video content independently end-to-end
• Must reside within a commutable distance to Hyderabad

Preferred Qualifications (Good to Have)

• Experience in building brand identities and cohesive design systems
• Hands-on experience with AI-driven creative tools like HeyGen, Caption AI, Freepik AI, etc.
• Prior experience or strong interest in real estate / proptech branding
• Understanding of real estate marketing behaviour and consumer psychology

What Success Looks Like in This Role

• High-quality creatives delivered consistently
• Fast turnaround with error-free design and brand alignment
• Content that drives strong engagement and communication clarity
• Collaboration and ownership without reminders or follow-ups

We are seeking a talented Slot Game Artist with a strong background in 2D animation and visual effects. The ideal candidate is an expert in creating fluid, eye-catching animations using Spine2D and crafting spectacular visual effects and motion graphics in Adobe After Effects. You will be a key player in the art team, responsible for creating the dazzling animations and effects that define the player experience, from symbol wins to exciting bonus features.

Key Responsibilities

●     Design and create high-quality 2D animations for characters, symbols, and UI elements using Spine2D.

●     Develop and integrate stunning visual effects (VFX) within Spine animations and the game engine to enhance gameplay moments (e.g., big wins, transitions, feature triggers).

●     Produce compelling motion graphics, logo animations, and promotional video content using Adobe After Effects.

●     Utilize the Trapcode Suite (e.g., Particular, Form, Shine) within After Effects to create complex particle effects, lighting, and other dynamic visuals.

●     Create, prepare, and optimize game-ready art assets using Adobe Photoshop, ensuring they are well-organized for the animation pipeline.

●     Collaborate closely with game designers, developers, and other artists to ensure a cohesive and visually impressive final product that aligns with the game's vision.

●     Participate in the entire creative process, from brainstorming and storyboarding concepts to final implementation and polish.

●     Maintain high standards of quality and ensure artistic consistency across all game assets.

Required Skills and Qualifications

●     Portfolio is a must: A strong and impressive portfolio showcasing your expertise in Spine animation, motion graphics, and VFX is required for consideration. Please provide a link to your reel/portfolio in your application.

●     Expert Proficiency in Spine2D: Proven experience creating complex skeletal animations, including mesh deformation, IK constraints, and integrating special effects.

●     Advanced Skills in Adobe After Effects: Deep knowledge of motion graphics, compositing, keyframe animation, and expressions.

●     Experience with Trapcode Suite: Demonstrable experience using plugins like Trapcode Particular to create high-quality particle and 3D effects.

●     Strong Command of Adobe Photoshop: Ability to create and prepare clean, optimized assets for animation.

●     Experience: 2+ years of professional experience as a Game Artist, Animator, or Motion Graphics Designer, preferably within the iGaming or mobile gaming industry.

●     Artistic Foundation: A solid understanding of the principles of animation, timing, weight, and visual storytelling.

●     Team Player: Excellent communication and collaboration skills with the ability to take and provide constructive feedback.

Bonus Points (Preferred Qualifications)

●     Experience working specifically on slot games.

●     Familiarity with game engines like Unity.

●     Strong digital illustration or concept art skills.

●     Knowledge of UI/UX animation principles.

●     A passion for video games and a keen eye for what makes them visually appealing.

Job description

Job Overview:

We are seeking a meticulous and detail-oriented Quality Assurance Specialist to join our team at All Time Design. The primary responsibility of this role is to ensure that all design outputs meet the specified requirements and standards. The ideal candidate will have a keen eye for detail, a strong understanding of design principles, and the ability to identify discrepancies between the design requirements and the final product.

Key Responsibilities:

• Review completed designs to ensure they adhere to the specified requirements and guidelines.
• Conduct thorough quality checks to verify that designs meet the required standards before final approval.
• Provide feedback to designers on any revisions needed to align with the project specifications.
• Collaborate with the design team to understand project requirements and ensure a smooth review process.
• Maintain accurate records of quality checks and provide regular reports on the status of design approvals.
• Work closely with project managers to ensure timelines are met without compromising on quality.
• Suggest improvements to the quality assurance process to enhance efficiency and accuracy.

Qualifications:

• Proven experience in quality assurance, design review, or a related field.
• Strong understanding of design principles and the ability to interpret design requirements.
• Exceptional attention to detail with the ability to identify even minor discrepancies.
• Excellent communication skills to provide clear and constructive feedback.
• Proficiency in using design tools and software for reviewing and analyzing designs.
• Ability to work independently and manage multiple projects simultaneously.
• A proactive approach to problem-solving and continuous improvement.

Why Join Us:

At All Time Design, we are committed to delivering top-quality design solutions that exceed client expectations. As a Quality Assurance Specialist, you will play a crucial role in ensuring that our designs not only meet but also surpass the standards set by our clients.

Job Type: Full-time

Pay: ₹10,000.00 - ₹60,000.00 per month

Benefits:

• Flexible schedule

Schedule:

• Day shift

Experience:

• Quality assurance in graphic design: 3 years (Required)

Work Location: In person

Proficient in ReactJS and its core principles such as state management, hooks, and component lifecycle

Strong understanding of JavaScript, HTML, CSS, and related web technologies

Experience with Redux or other state management libraries

Knowledge of modern front-end builds tools such as Webpack and Babel

Understanding of REST APIs and experience integrating them with a ReactJS front-end

Familiarity with Git and version control practices

Responsibilities:

Developing user-facing features using ReactJS

Building reusable UI components and libraries for future use

Ensuring the technical feasibility of UI/UX designs

Optimizing components for maximum performance across a wide range of devices and browsers

Collaborating with cross-functional teams to solve complex problems

Participating in code reviews and ensuring code quality through testing and debugging

Staying up-to-date with the latest industry trends and technologies related to ReactJS.

Conduct thorough research on mental health topics, including but not limited to depression, anxiety, stress management, self-care, mindfulness, therapy techniques, and other related subjects. Develop compelling and well-researched content based on the latest industry trends and scientific findings.

Readmore our website : <a href="https://hwscenter.com/">https://hwscenter.com/<;/a>

About Us

Aura is developing a platform to help companies/communities mint, buy, trade and sell NFTs in the easiest manner possible. Developing a state of the art store front customized to the community and a user friendly interface to unlock the digital growth of companies in the gaming, art, music, etc space by leveraging the power of NFTs. We are assembling a high performing team from the tech ecosystem to build this product and compete with the likes of NBA TopShot.

Responsibilities:

• Interact with potential candidates on social media and professional networks (e.g. LinkedIn, Slack and Github)
• Craft and send recruiting emails
• Coordinate with hiring managers to determine position requirements
• Identify qualified candidate profiles using various sourcing techniques (e.g. Boolean search)
• Develop talent pipelines for future hiring needs
• Measure conversion rates, including numbers of passive candidates who turn into applicants, get invited to interviews, get offers and get hired
• Ask for referrals from current employees and external networks
• Promote our employer brand online and offline
• Maintain candidate databases (e.g. via our Applicant Tracking System)
• Communicate with past applicants regarding new job opportunities

Requirements and skills:

• Proven work experience as a Talent Sourcer or similar role
• Hands-on experience with sourcing techniques (e.g. recruiting on social platforms and crafting Boolean search strings)
• Familiarity with HR databases, Applicant Tracking Systems (ATSs) and Candidate Management Systems (CMSs)
• Solid verbal and written communication skills
• Ability to positively present our company and open roles to potential candidates
• Effective time-management abilities
• BSc in Human Resources Management or relevant field

Benefits

• Work on the cutting edge of blockchain technology and the upcoming use-case of NFTs (Non Fungible Token)

• Be a part of an early stage startup with funding from founders of Polygon