11+ Strategic service management Jobs in India

Job Description

AVP-Professional Services APAC & EMEA

Professional Services is a growing and strategically important practice at Acqueon. We believe that Professional Services is a key component of our overall service offering that enables our customers to expand how they work with us and derive additional value. Professional Services delivers custom advisory projects that deepen our strategic client relationships, support the development of new services and drive our overall company growth.

The AVP of Professional Services will work alongside the Head of Services, Support and Customer Success to define and deliver our PS strategy and KPIs. You will have the opportunity to build and set the direction of this developing practice that will improve our customer experience and further enable the growth of Acqueon. We're looking for an experienced service provider/consul tant with a proven track record of creating, selling, and delivering custom services that meet the evolving needs of clients operating in a high growth environment. This is a cross-functional role that requires partnership and coordination with other practices such as Customer Success, Product Management and Sales.

Key Responsibilities

• Manage multiple PS delivery teams responsible for the implementation of Acqueon’ s product for multiple customers
• Own the APAC and EMEA services forecast and pipeline
• Plan and monitor all projects throughout the program life cycle via the Team leaders. Managing risks and issues and taking corrective measurements on projects
• Ensure best practices and processes are adhered to for implementation and work towards continuous improvement
• Ensure customers are taken live within the promised timeframe
• Drive Weekly and Governance meetings with client and internal stakeholders on a regular basis
• Work with Sales, Customer Success and Customer Support teams to ensure that they understand any customizations done or unique needs served for the customer
• Work closely with the product development team to share client feedback and for post-implementation reviews
• Track key metrics and KPIs related to implementation success
• Identify implementation areas that can be automated and work with the product or customer success teams to automate them
• Up-sell / cross-sell Acqueon’ product or services wherever applicable

Key Capabilities

• A bachelor’s or master’s degree in engineering or technology
• 12+ years of mandatory experience in Implementation world class products
• Ability to manage multiple clients and projects/tasks simultaneously
• Proven experience managing pipelines and operational forecasts
• Ability to partner with other key stakeholders to define and implement process, procedure and strategic change
• Exception problem solving and solutions skills
• Customer success-oriented attitude
• Excellent written and oral English skills
• Understanding of how cloud-based applications are delivered and consumed
• Understand of unique features and challenges of SaaS applications
• Exceptional critical thinking skills is a plus
• Flexibility to travel is required
• Timely execution-oriented professionals will be preferred
• Focus on quality and attitude to excel will be a big plus
• He/She should have experience in contact center domain

Bangalore

Acqueon’ s conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximize the potential of every customer conversation. Acqueon is trusted by 200 clients across industries to increase sales, improve collections and re-engage with otherwise-defecting customers.

Acqueon is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

For more information on how Acqueon delivers business value using Conversational Engagement, please visit http://www.acqueon.com/">www.acqueon.com

Location-Hyderbad

Qualification -B-Architect /interior design

Monday-Friday

9.30AM to 6.30 PM

Job Title: Senior Interior Designer

Job Description:

Graniti Vicentia India Pvt Ltd is seeking a highly skilled and experienced Senior Interior Designer to join

our dynamic team. The ideal candidate will have 3 to 4 years of relevant experience in the field and

possess a strong background in interior design, with a focus on creating aesthetically pleasing and

functional spaces. The Senior Interior Designer will be responsible for overseeing various aspects of

the design process, including conceptual design development drawings, vendor coordination, shop

drawings, quotes, and the selection of furniture, fixtures, and equipment (FFE).

Responsibilities:

Design Development:

• Lead the design development process, ensuring that concepts align with client preferences,

project goals, and industry standards.

• Develop comprehensive interior design schemes, including space planning, color schemes,

and material selections.

Drawings and Documentation:

• Create detailed interior drawings, plans, and elevations using industry-standard software.

• Collaborate with architects and other design professionals to integrate interior design

elements seamlessly into overall project documentation.

Vendor Coordination:

• Establish and maintain relationships with vendors, suppliers, and manufacturers.

• Coordinate with vendors to source and procure materials, furniture, and fixtures that meet

project specifications and budget constraints.

Shop Drawings and Specifications:

• Review and approve shop drawings to ensure they comply with design intent and project

requirements.

• Develop and communicate detailed specifications for construction and installation

processes.

Quotes and Budget Management:

• Prepare accurate and detailed project cost estimates and quotes.

• Work closely with the project management team to monitor and manage project budgets

effectively.

FF&E Selection:

• Lead the selection of furniture, fixtures, and equipment based on design concepts, client

preferences, and project requirements.

• Stay updated on industry trends and product innovations to enhance design offerings.

Qualifications:

• Bachelor's degree in Interior Design or a related field.

• 3 to 4 years of proven experience in interior design, with a focus on commercial or

residential projects.

• Proficient in AutoCAD, Adobe Creative Suite, and other relevant design software.

• Strong knowledge of materials, finishes, and furniture procurement.

• Excellent communication and interpersonal skills.

• Ability to lead and collaborate within a team environment.

• Project management skills, including the ability to manage timelines and budgets effectively.

• If you meet the above qualifications and are passionate about creating innovative and

functional interior spaces, we invite you to apply for the Senior Interior Designer position.

Please submit your resume, portfolio, and a cover letter detailing your relevant experience

and design philosophy.

We are looking for a Mobile Application Developer with minimum 2+ years of hands-on development experience.

The candidate should have practical exposure in:

• Mobile application development 

• API integration

• UI implementation

• App deployment and maintenance

We are looking for an experienced Full Stack Developer to join our in-office engineering team in Hyderabad. You will build and maintain scalable, secure, multilingual web and mobile-facing products end to end — from intuitive front-end interfaces to robust back-end services and APIs.

Key Responsibilities

• Design, develop, and maintain front-end (React.js) and back-end (Node.js/Express.js) components.
• Build and integrate secure REST APIs and manage databases (MongoDB / SQL).
• Write clean, testable, well-documented code and participate in code reviews.
• Collaborate with product, design, and QA teams to ship features on schedule.
• Optimise applications for performance, scalability, and security.
• Troubleshoot, debug, and resolve production issues.

Requirements

• 3–10 years of hands-on full-stack development experience.
• Strong proficiency in React.js, Node.js, JavaScript/TypeScript, and REST APIs.
• Solid experience with databases (MongoDB and/or SQL) and version control (Git).
• Good understanding of responsive design, security best practices, and cloud deployment.
• Strong problem-solving skills and the ability to work on-site in a collaborative team.

What We Offer

• Competitive salary
• Opportunity to work on a fast-growing, cross-border product.
• A collaborative, in-office team environment in Hyderabad.

Role: Lead Salesforce Developer (Conga Composer & Docusign)

Shift Timings: 4:30 AM to 12:30 AM

Experience: 6+ Years

Location: Remote

Job Responsibilities: 

·      The Salesforce Developer role requires an in-depth understanding of enterprise IT software deployment and life cycle.

·      Solid understanding of and detailed experience with Salesforce architecture and API. Proficiency in Salesforce Lightning components, Apex, Visualforce, SOQL, and SOSL.

·      Proven experience as a Salesforce Developer with expertise in Conga Composer and Docusign. 

·      Design and develop solutions using Conga Composer for automated document generation. Configure and develop Docusign workflows to meet business requirements and compliant e-signature processes.

·      Experience with web technologies such as HTML, CSS, JavaScript, and frameworks like Aura and LWC (Lightning Web Components).

·      Solid Experience with Knowledge of Salesforce integration tools and techniques (REST, SOAP, APIs).

·      Proven experience as a Salesforce Communities Developer with a strong understanding of Salesforce Community Cloud and Sales Cloud.

·      Release processes for complex integrated enterprise application knowledge is a plus. Participate in the feature delivery process from beginning to end, including documentation, system operational tasks, and declarative application development work.

·      Leverage Agile methodologies for development.

·      Assist with the development and deployment of training and training materials and demo new functionality to stakeholders.

·      Provide dedicated team support focused on finding ways to be more efficient through continuous process improvement.

What This Role Offers

• Direct access to founders — plus the runway to build your own e-comm brand.
• Creative freedom to experiment with formats, hooks, and trends — and ship fast.
• Massive visibility — your work will reach millions across India and the world.
• A front-row seat to scaling a fast-growing, publicly listed fashion brand.

Not the Right Fit If You

• Don’t understand technical concepts like Browser mechanics, Database management, Security.
• Need heavy scripting or step-by-step creative direction to ship.
• Haven’t contributed to Open Source before.
• Want a purely managerial/strategist role with minimal hands-on creation.

Pro Tip: share your portfolio of past tech products you’ve made and notice our speed at responding ;)

What Makes You the Perfect Fit:

• Technical Foundation: BSc in Computer Science (or equivalent) and prior experience as a Software Engineer—comfortable reading and writing code when needed
• Automation & No-Code Expertise: Proven track record implementing at least two enterprise-grade SaaS or no-code tools (e.g., Coda, Zapier, Make.com, n8n) across multiple teams
• Process-First Mindset: You see operations as a canvas—love mapping workflows, spotting bottlenecks, and reimagining end-to-end processes
• Cross-Functional Communicator: Skilled at translating technical capabilities into clear business solutions, training non-technical stakeholders, and fostering user adoption
• Continuous Learner: Passionate about evaluating the latest AI and automation platforms—constantly asking, “How can this tool make us faster, smarter, and more resilient?”

Why Work With Us & What’s In It For You

• End-to-End Problem Solving: You’ll get to deconstruct real-world retail challenges—from inventory bottlenecks to customer experience gaps—fueling your curiosity and sparking ideas for building your own SaaS ventures down the road.
• Deep Customer Insight: By collaborating closely with frontline teams and engaging directly with customers, you’ll develop a keen understanding of business grievances and the “voice of the customer,” sharpening your ability to design solutions that truly matter.
• Avant-Garde Tool Playground: This isn’t a sandbox—it’s a live environment. You’ll have the freedom and support to evaluate, pilot, and roll out cutting-edge AI and SaaS platforms in mission-critical contexts, measuring impact in real time.
• High-Impact Role: You’ll be the catalyst for digital transformation across every function of a fast-growing public company.
• End-to-End Visibility: From sourcing raw materials to delighting end-customers, you’ll see firsthand how your solutions ripple through each stage of our business.

What You’ll Do:

• Drive Process Reforms: Map existing workflows across Sales, Sourcing, Retail, E-commerce, Marketing, Accounts, Finance, Legal, and other functions—identify inefficiencies and redesign for speed, accuracy, and scalability.
• Document & Diagram Workflows: Create clear process documentation and visual workflow diagrams for every automation and tool integration to ensure transparency and maintainability.
• Produce Training Content: Develop short, engaging video tutorials and introductory demos that walk teams through new SaaS/no-code tools and AI workflows, ensuring rapid adoption and self-service capability.
• Implement Modern SaaS using Vibe Coding & No-Code Solutions: Lead the roll-out of platforms such as Coda, Make, Zapier, n8n, and generative-AI services—build custom dashboards, automated notifications, data integrations, and self-service portals for each department.
• Cross-Department Collaboration: Partner with stakeholders from every team to define requirements, pilot new systems, gather feedback, and scale solutions—ensure adoption through workshops, documentation, and ongoing support.
• Prototype & Experiment Rapidly: Develop proof-of-concept automations and AI workflows; conduct quick A/B tests to validate impact on KPIs like turnaround time, error rates, and employee satisfaction.
• Scale & Standardize: Once a tool or process shows positive ROI, establish best practices, security guidelines, and governance frameworks to ensure consistency and compliance across the organization.

We are looking for an iOS developer responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers. Your primary focus will be development of iOS applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential.

Responsibilities:-

• Design and build applications for the iOS platform
• Ensure the performance, quality, and responsiveness of applications
• Collaborate with a team to define, design, and ship new features
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organization, and automatization

Skills:-

• Proficient with Objective-C or Swift.
• Familiarity with RESTful APIs to connect iOS applications to back-end services
• Knowledge of other web technologies and UI/UX standards
• Understanding of Apple’s design principles and interface guidelines
• Knowledge of low-level C-based libraries is preferred
• Familiarity with cloud message APIs and push notifications
• Knack for benchmarking and optimization
• Proficient understanding of code versioning tools (such as Git, Mercurial or SVN)
• Familiarity with continuous integration

Education Qualification:-

• Undergraduate in Engineering related to Computer Science and Information Technologies and Postgraduate in Computer Science
• Shouldn’t have Backlog or Arrear.

Job Profile:

We are looking for a Senior UX designer to join the Product Experience team assisting in research, design, and development of an innovative user-need based, engaging, and intuitive online SaaS platform. Work with real customers of the SaaS platform to better the design and advocate for users’ needs.

Key Attributes you'd need to possess:

• Problem Solver - Quick on your feet, some problems require creative solutions. Communicating those with peers and clients effectively, for presentations and walk through as well as support on client calls if needed.

• Team Player- Builds strong partnerships with product & engineering teams, and understands how to handle creative differences between teams and stakeholders to manage consistency at a brand level.

• User-Driven - Advocate for the user and get them the best experience driven by design. We believe in data, the numbers don’t lie! Using data to back design decisions get you extra points! 

• Business Acumen- Should be willing to learn and understand complex business challenges, and formulate solutions to solve the problems effectively. Someone who makes intelligent decisions - work effectively, plan better, and formulate solutions that can deliver returns.

Typical work week look like:

• Research- Conducting user research, client interviews, and usability testing to understand user needs; studying data patterns that highlight these using prospecting tools for performing Client-need Analysis, track their pain-points to develop a reach-out strategy.

• Ideation and Brainstorming- Brainstorming and designing new features for our SaaS platform based on research, tech requirements, and feature requests. Lots of white-boarding, paper scribbles, and ideas!

• Dev Support- Communicating with web developers, including providing input on any needed digital enhancements

• Manage the Brand Guidelines and Visuals- Designing and managing the information architecture for the marketing website and product, drafting information flows and designing wireframes, mockups and prototypes. Branding and Illustrations for OnlineSales.ai and its marketing website or any events the company will be showcased in.

Our ideal candidate should have:

• 4+ years of work experience in designing digital products or experiences

• Relevant Degree/Diploma or experience/certification in Product or Experience design

• Great understanding of user-centric design, responsive design and designing for web

• Good communication skills

• Software skills - Adobe CC or similar. Any tool you are comfortable with to design and prototype.

• Any experience in digital marketing is a plus.

• Good to have knowledge of CSS, HTML - we work hand in hand with developers

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