11+ Strategic service management Jobs in India

Job Description

AVP-Professional Services APAC & EMEA

Professional Services is a growing and strategically important practice at Acqueon. We believe that Professional Services is a key component of our overall service offering that enables our customers to expand how they work with us and derive additional value. Professional Services delivers custom advisory projects that deepen our strategic client relationships, support the development of new services and drive our overall company growth.

The AVP of Professional Services will work alongside the Head of Services, Support and Customer Success to define and deliver our PS strategy and KPIs. You will have the opportunity to build and set the direction of this developing practice that will improve our customer experience and further enable the growth of Acqueon. We're looking for an experienced service provider/consul tant with a proven track record of creating, selling, and delivering custom services that meet the evolving needs of clients operating in a high growth environment. This is a cross-functional role that requires partnership and coordination with other practices such as Customer Success, Product Management and Sales.

Key Responsibilities

• Manage multiple PS delivery teams responsible for the implementation of Acqueon’ s product for multiple customers
• Own the APAC and EMEA services forecast and pipeline
• Plan and monitor all projects throughout the program life cycle via the Team leaders. Managing risks and issues and taking corrective measurements on projects
• Ensure best practices and processes are adhered to for implementation and work towards continuous improvement
• Ensure customers are taken live within the promised timeframe
• Drive Weekly and Governance meetings with client and internal stakeholders on a regular basis
• Work with Sales, Customer Success and Customer Support teams to ensure that they understand any customizations done or unique needs served for the customer
• Work closely with the product development team to share client feedback and for post-implementation reviews
• Track key metrics and KPIs related to implementation success
• Identify implementation areas that can be automated and work with the product or customer success teams to automate them
• Up-sell / cross-sell Acqueon’ product or services wherever applicable

Key Capabilities

• A bachelor’s or master’s degree in engineering or technology
• 12+ years of mandatory experience in Implementation world class products
• Ability to manage multiple clients and projects/tasks simultaneously
• Proven experience managing pipelines and operational forecasts
• Ability to partner with other key stakeholders to define and implement process, procedure and strategic change
• Exception problem solving and solutions skills
• Customer success-oriented attitude
• Excellent written and oral English skills
• Understanding of how cloud-based applications are delivered and consumed
• Understand of unique features and challenges of SaaS applications
• Exceptional critical thinking skills is a plus
• Flexibility to travel is required
• Timely execution-oriented professionals will be preferred
• Focus on quality and attitude to excel will be a big plus
• He/She should have experience in contact center domain

Bangalore

Acqueon’ s conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximize the potential of every customer conversation. Acqueon is trusted by 200 clients across industries to increase sales, improve collections and re-engage with otherwise-defecting customers.

Acqueon is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

For more information on how Acqueon delivers business value using Conversational Engagement, please visit http://www.acqueon.com/">www.acqueon.com

Greetings from Edstellar

we are looking for Vibe Coder for entry Level

Position Overview

We're seeking passionate fresh graduates who are natural Vibe Coders - developers who code with intuition, creativity, and genuine enthusiasm for building amazing applications. Perfect for recent grads who bring fresh energy and innovative thinking to development.

Key Responsibilities

Build dynamic web and mobile applications with creative flair

Code with passion and embrace experimental approaches

Learn and implement emerging technologies rapidly

Collaborate in our innovation-friendly environment

Prototype ideas and iterate with speed and creativity

Bring fresh perspectives to development challenges

Required Qualifications

Education: Bachelor's in Computer Science/IT or related field

Experience: Fresh graduate (0-1 years)

Technical Skills:

Solid programming fundamentals (any language)

Basic web development (HTML, CSS, JavaScript)

Understanding of application development concepts

Familiarity with Git/version control

Creative problem-solving mindset

Preferred:

Good understanding in Python, JavaScript frameworks, or modern tech stack

AI tool familiarity

Mobile development interest

Open source contributions

Vibe Coder DNA

Passionate about coding and building innovative apps

Thrives with creative freedom and flexible approaches

Loves experimenting with new technologies

Values innovation and thinking outside the box

Natural curiosity and eagerness to learn

Collaborative spirit with independent drive

Resilient and adaptable to change

Frontend developer @ Kredmint

What we are looking for 

• Bachelors in Computer Science or equivalent industry experience
• 2+ years of experience as a Frontend Engineer
• Experience with React, Javascript, and Redux. Experience with Node.js, Enzyme, and Jest is a plus
• Understanding of asynchronous javascript handling
• Previous experience in working with UI libraries.

PREFERRED QUALIFICATION AND SKILLS:

In depth knowledge of VUE.JS

• In depth knowledge of HTML5 • In depth knowledge of CSS3 (Less, Sass, Stylus is a plus), knowledge of BEM methodology is preferred

• Detailed knowledge of JavaScript (ES2015 is a plus)

• Experience in any JS framework(Angular, React + Redux, Vue, etc.,) is must

• Understanding of Web Accessibility WCAG guidelines.

• Must be able to mentor and guide junior technical resources.

• One who is proactive and come forward with technology related initiatives. Motivated selfstarter.

 • Good Communication skills. English - Oral and Written.

About Quidich

http://www.quidich.com">Quidich Innovation Labs pioneers products and customized technology solutions for the Sports Broadcast & Film industry. With a mission to bring machines and machine learning to sports, we use camera technology to develop services using remote controlled systems like drones and buggies that add value to any broadcast or production. Quidich provides services to some of the biggest sports & broadcast clients in India and across the globe. A few recent projects include Indian Premier League, ICC World Cup for Men and Women, Kaun Banega Crorepati, Bigg Boss, Gully Boy and Sanju.

What’s Unique About Quidich?

• Your work will be consumed by millions of people within months of your joining and will impact consumption patterns of how live sport is viewed across the globe.
• You work with passionate, talented, and diverse people who inspire and support you to achieve your goals.
• You work in a culture of trust, care, and compassion.

Opportunity

• Your contribution to the software will help shape the final output seen on television
• You will have an opportunity to work in live broadcast scenarios
• You will work in a close knit team that is driven by innovation

Role

We are excited to be growing our unreal team and opening up new pathways into the business by bringing on board an Unreal Designer. The role will be a vital one in building our virtual rendering system. You will be responsible for building and extending upon our virtual system that enables our artists to create compelling and spectacular virtual worlds for use in broadcast productions. This is not a traditional gaming role but forms a new and exciting role within Quidich. The position will encompass a number of unique challenges and interesting areas of development, all working towards improving the design output.

Responsibilities

• Developing a scalable and performant Unreal renderer for use in broadcast
• Maintaining and developing UE4 plugins
• Developing tools that enable our team to create photorealistic and virtual worlds
• Enabling a character creation pipeline

Requirements (Good to have)

• Degree in Design or Arts
• In Depth understanding of UE4
• GIT and source control
• Experience Making UE4 editor plugins to aid artist workflows
• Modeling experience on max , maya or cinema 4d
• Strong mathematical understanding - linear algebra, vector/matrix

Additional Skills

• Knowledge of character animation workflows
• UE 4 mobile experience (IOS and Android)

Reporting To: Product Lead 

Joining Date: Immediate (Mumbai)

Think you know your way around the Indian+ Global Culture, entertainment world, films, pop culture, memes and OTT? 

If Content and Content Strategy is your thing, this one’s for you.

We are looking for someone who can understand the consumers' pulse, represent our expert brand voice, and develop brilliant content to help build our Brand across various platforms.

We need someone who can give all our long-form content, scripts and videos a distinct voice & language of their own, which seamlessly weaves in with our brand story & helps flesh out a brand personality our consumers can clearly recognize.  

Responsibilities:

• Help carve out and build our Youtube channels (for two brands) with fun content in the health and wellness space using unique and creative ways.
• Find out-of-the-box topics based on competitor analysis, trending topics in the digital space ( youtube/ instagram)

Requirements:

• Speaks Memes, gifs and Pop Culture 
• Is familiar with writing creative content
• Is familiar with online brands and Youtube Channels
• Excellent writing and editing skills in English, Hinglish
• Has an innate ability to think laterally and literally
• Motivation and the desire to execute every job to the highest standards
• Adept with basic formatting, eye for detail, thorough research and analysis
• Proactive, responsible, hard-working, and diligent
• Ability to meet deadlines
• Portfolio of work- published articles will be preferred

About us:
Swazei is a US-based remote software product experience company headquartered in San Diego, California. We are a bunch of technology enthusiasts from all over the world. We are called Lunavo because we believe that it is possible to bring the Moon to the Earth. We believe in making things possible. We are passionate about executing products with agile lean processes that work to create product experiences that drive results. We have created an ecosystem of talent spread across geographies and agile design and development processes to create software that delivers value for our clients. (www.swazei.com)

Joining: IMMEDIATE

Work From home opportunity

Experience: Minimum 1 yrs.

Job Requirements:

• Manage and docket Intellectual Property (IP) filings, deadlines, review attorney invoices, and work closely with the company’s Patent Counsel
• Conduct prior art database searches for patentability and freedom to operate analyses and analyze patents, scientific papers, and documents
• Prepare, draft, and file patent applications and draft responses to office actions
• Administer new/renewal IP filings and prepare/coordinate documentation for internal stakeholder review
• Coordinate invention disclosure documents, internal discussions, and provide guidance on a variety of patent and IP-related issues
• Serve as a liaison between inventors, Emerging Technology, and outside counsel
• Provide ongoing guidance to the business teams regarding invention disclosures, prior art searches, inventorship, and IP guidance
• Develop and maintain excellent partnerships with internal and external parties to build efficiencies, successful project deadlines, and best practices for internal IP
• Identify opportunities for improvement and apply best practice principles and concepts where appropriate

Job Type: Full-time