11+ Service desk Jobs in Bangalore (Bengaluru) | Service desk Job openings in Bangalore (Bengaluru)

We are looking for a passionate PMO Lead to be part of Enterprise PMO which responsible for the entire organization support function on compliance , adherence and Governance of Standards, Operations, Policies and Procedures. We are looking for very dynamic and energetic PMO Lead to drive the delivery governance and excellence  as per Business Objectives.  Looking of people with high level accountability and ownership to drive the things for very fast growing start-up services company in India.

The ideal candidate for this position will have at least 8
years of program management office (PMO)  with an ability to think tactically as well as strategically while leading cross functional teams in a matrixed environment. He is single point of contact for Delivery PMO and Process Governance. The primary goal of this candidate is to achieve benefits from standardizing and following project management policies, processes, and methods to be leveraged by multiple project owners. The candidate should have the ability to provide a decision support information for stakeholders (including executives) to make appropriate decisions. The candidate should also could underpin the project delivery mechanisms ensuring that all business change in an organization is managed in a controlled way.

Responsibilities:

• Transparency: providing information with a single source of the truth. Information should be relevant and accurate to support effective decision-making by stakeholders (including senior management).
• Reusability: stopping project teams from reinventing the wheel by being a central point for lessons learned templates and best practice.
• Delivery : making it easy for project teams to do their jobs by reducing bureaucracy, mentoring and process compliance. This includes the better coordination between two of delivery teams (One time Implementation and Managed Services) and other cross functional teams for SOP compliance and adherence.
• Governance: ensuring that communication to different stakeholders (including senior management) & decisions are taken by the right people , based on the right information presented. The governance role can also include audit or peer reviews, developing project and program structures, Standard Operating Procedures and ensuring accountability including of Information Security Management System as per ISO standards.
• Traceability: providing the function for managing documentation, project history and organizational knowledge.

• Create, Maintain and Own the PMO Delivery and Process Governance Metrics which includes Project Financials, Task and Ticket Metrics, Process KPI, Process Improvements, Delivery Governance and Excellence

Skills

• Gathering data about project progress and producing reports
• Developing standards and processes
• Encouraging (or enforcing where necessary) the use of those standards and processes
• Delivering training and mentoring Delivery and Process Governance PMO members and lead the team.
• Managing dependencies across multiple projects across delivery team

• MBA in Project/Operations/Systems/MIS or MCA Or equivalent
• 8-12 years’ experience in Service Desk/PMO environment, in a fast-paced though structured environment
• Strong Process and Agile Project Methodologies knowledge for managing multiple projects
• Superior verbal, written and interpersonal communication skills with both technical and non-technical audiences.
• Reporting on financial information such as Project Profitability, Claims and Invoicing
• Experience in working with agile lifecycle and/or tracking and process management tools, e.g. Zoho Projects & Desk or JIRA
• Identify and analyze opportunities and make tactical/strategic recommendations
• Hands on project management approach that includes a proven track record of project/program execution
• Need to have good understanding Competencies (AWS) and Industry specific foundations (ISMS, ISO 27001, GDPR) 
• Ability to quickly switch tasks, multi-task, be highly organized and detail oriented. 
• Ability to adapt communication style to effectively work with multiple levels within an organization 
• Experience preparing high visibility, executive level presentation materials 

4+ years of experience in Test Automation using Selenium and C# with SpecFlow

• Selenium Experience: Minimum 3 Years
• C# with SpecFlow Experience: Minimum 2 Years

Job Description

• 4+ years of experience in Test Automation using Selenium and C# with SpecFlow
• Understanding and Analyzing the Application Under Test in terms of Object Identification.
• Creating Test Scenarios and Collecting Test Data.
• Identifying end-to-end scenarios and code modularity.
• Analyzing Test Results and Reporting Defects
• Tracking Defects and Select Test Cases for Re & Regression Testing.
• Creating, Organizing, and Managing Test Automation Resources (Scripts & Function Libraries etc.)
• Error handlings
• Co-coordinating Test team members and Development team to resolve the issues.
• Working experience on Azure DevOps

Requirements

• 2.5+ years of experience in React JS and Redux
• Expert in React.j, ideally using TypeScript language extensions
• Good understanding of JavaScript Design Patterns
• Good experience writing front-end test cases
• HTML5, CSS3 and Responsive web design are mandatory
• Exposure to Scrum methodology and XP technical practices such as unit testing, pair programming, test-driven development, continuous integration or continuous delivery
• Self-motivated, fast learner, detail-oriented, team player and a sense of humour
• Should have experience with Payment(US) Integrations
• Should have experience with Ecommerce/ERP Connectors

Looking to hire a single backend engineer who will become a part of the core team, with the track to become a part of the leadership at our company.

Candidate should have worked in startups, possess strong programming skills in Python, displays a sense of ownership and is highly energetic and eager to learn state-of-the-art tech and ML.

A minimum of 2 years of relevant experience is preferred.

2022 or later year pass outs - please apply only if you have relevant full-time and at least 2 prior internships experience

Representative (not exhaustive) responsibilities:

• Assess the current design and infrastructure of the backend server, and continuously implement enhancements to make the systems more robust, reliable and responsive
• Design, implement, test, and deploy APIs with Python on Linux servers
• Enhance back-end functionality and integrate with the front end to deliver a fully functional product
• Implement and set up automated tests to periodically test backend infrastructure for reliability, security and performance
• Design new data pipelines to enable the production deployment of new models
• Mentor junior employees and interns in the company
• Additionally, interest and ability to contribute to the continuous enhancement of our state-of-the-art NLP model pipeline and Inferencing engine is a big plus
• Be ready to roll up your sleeves and participate in customer calls, understand our ICP well, do research around product features, etc.

Fast Track Your Application

Think about the ICP for ContractKen. Sign up for a trial plan, experience the product and provide feedback on how to improve the current experience of the product to add immediate value to the ICP. We don't need you to fully code any feature in its entirety and are not looking for free work. The idea is to identify folks who get** what we are trying to do with ContractKen and find faster alignment with the right candidate.

Do not apply if

You're looking for your first, real-world model building, ML/AI role. We believe that deploying existing models (open source and proprietary) in production and delivering real business value to our customers is 10x more important than hyperparameter tuning or the latest algorithm implementation. While we'd love to entertain experienced ML data scientists, the emphasis on MLOps is as much as it is on experimentation.

• Build fast and efficient next-generation web applications
• Implement new features and optimize existing ones
• Collaborate with Designers to iterate on the design
• Work closely with Backend Engineers to integrate APIs and other services
•  Find and address performance issues
• Identify and communicate front-end best practices
• Customer-focused, whether responding to support queries or developing new features and functionality.
• Able to provide constructive feedback and effectively review code, guiding other UI engineers in the right direction

• 3+ years of experience in UI/frontend development.
• Hands-on experience using React as a front-end development framework.
• Sound knowledge of front-end development languages, tools and methodologies like HTML5, CSS3, JavaScript and associated technologies and toolsets (e.g. jQuery, Sass)
• Able to write front-end code that is cross-browser and cross-device friendly, through responsive or adaptive techniques is essential.
• Working knowledge of AWS for product development and deployment is preferred
• Experience using Continuous Integration (CI) / Continuous Delivery (CD) systems for development and deployment.
• Proven knowledge of Test-Driven Development (TDD).

Looking for a strong candidate good in technical skills and communication.
*Must have Min 3 years experience in Domestic  / Internation IT OR Non-IT Staffing.

*Should have Min 3 years experience working in Contract hire, Permanent positions.

*Must have Min 1 to 2 years experience working product hiring
We need a Recruiter with strong sourcing capability to handle volume hiring. Should have experience in Services & Technical OR Non-Tech Hiring.

*Ready to join immediately.

Responsible for the efforts and results of the financial department.  Reporting to the Chief FO with regards to all financial and accounting activities overseeing financial department staff in day-to-day operations.  Liaising with operations with respect to financial transactions performed by non-financial staff.

Financial control is concerned with ensuring that recorded data is accurate, on time, and within the rules set by the Company.  The Financial Controller is also in charge of Policies and Procedures to ensure the right transactions are made by the appropriate employees and that appropriate authorizations are obtained according to policies agreed from time to time.

MiC benefits from the fact that it doesn’t have a large number of legacy systems; we suffer from the fact a lot of our systems are manual and spreadsheet-based however, we see this as an enormous opportunity to implement an ERP with high levels of automation.

Responsibilities

• Create monthly and annual reports to identify results, trends, and financial forecasts
• Manage cash flow by tracking transactions and regularly reviewing internal reports.
• Supervise and manage financial department staff including accountants, bookkeepers, and financial assistants
• Collaborate with HR to define roles and performance monitoring frameworks.  Regularly review the performance of team members in line with performance monitoring frameworks.
• Assist HR in defining recruitment needs and assessment of candidates.  Once these have been identified.
• Suggest updates and improvements for accounting systems including payroll and invoicing
• Overseeing and managing the company secretarial function ensuring the appropriate filings and reports are completed in each Country that MiC operates within.
• Implement, design, and maintain controls for managing financial transactions within the wider organization to ensure compliance with regulations and audit requirements.
• Be sure that all financial transactions are properly recorded, filed, and reported
• Establish and implement financial reporting systems to comply with government regulations and legislation in all of the territories and countries that MiC operates in.
• Collaborate with auditing services to ensure proper compliance with all regulations
• Develop budgets and financial plans for the Company based on data gathered from the constituent parts of MiC, external research for the markets within which MIC operates, and analysis of past trends.
• Review all financial plans and budgets regularly and identify variances with reported financial performance.
• Create systems to prevent errors in data collection and calculations
• Report to the CFO with timely and accurate financial information
• Assist the CFO in presenting reports to senior executives, investors, and Board Members
• Responsible for the timely and accurate financial close process ensuring that all required reconciliations and analysis are concluded comprehensively during the close process.

You'll also get a chance to be part of:

🌍 Global team expansion: Building up a world-class team of talented and passionate people.

• Bachelor’s Degree or Masters Degree in Accounting, Business, Economics or related field
• Several years of experience in business or finance environment; management experience; leadership skills; interpersonal skills; outstanding mathematical skills; honesty; integrity; reliability; solid written and verbal communication skills; high attention to detail; organization skills; critical thinking and problem-solving skills; research skills; analytical skills; computer skills; understanding of data privacy standards.
• Certified public accountant or equivalent qualification
• Self-starter, ability to identify issues, hold self and others accountable to achieve goals and resolve problems;
• Internationalis view with good command of written and spoken English;
• Strong technical ability – in-depth knowledge of relevant financial reporting standards;
• Good communicator – ability to analyze trends and communicate these to CFO and wider management team in a concise and meaningful manner
• Organized – with an ability to manage multiple tasks and competing priorities
• Commercially minded – able to understand the wider business context working collaboratively across departments to add value through financial analysis and insight.

Bonus points:

• Experience with Insurance-related industry
• Having implemented a multinational ERP system including design, implementation, and deployment.

• 24 days holiday + 3 National holidays.
• Share Option Scheme
• Excellent compensation plan, well above the market average
• You will be working for a Company that has talented colleagues and has a passionately focused culture
• Extensive possibility for growth and professional development

• 5+yrs with WINDOWS DRIVER DEVELOPMENT in is MUST

• Hands on EXP in C++ Programming is MUST

• Understanding of FIRMWARE and HARDWARE DESIGN principles.

• EXP in LAPTOP and DESKTOP domain

• Hands on EXP in JENKIN and GITHUB

• EXP or understanding of FIRMWARE DESIGN TOOLS and LANGUAGES.