11+ Service desk Jobs in Bangalore (Bengaluru) | Service desk Job openings in Bangalore (Bengaluru)

We are looking for a passionate PMO Lead to be part of Enterprise PMO which responsible for the entire organization support function on compliance , adherence and Governance of Standards, Operations, Policies and Procedures. We are looking for very dynamic and energetic PMO Lead to drive the delivery governance and excellence  as per Business Objectives.  Looking of people with high level accountability and ownership to drive the things for very fast growing start-up services company in India.

The ideal candidate for this position will have at least 8
years of program management office (PMO)  with an ability to think tactically as well as strategically while leading cross functional teams in a matrixed environment. He is single point of contact for Delivery PMO and Process Governance. The primary goal of this candidate is to achieve benefits from standardizing and following project management policies, processes, and methods to be leveraged by multiple project owners. The candidate should have the ability to provide a decision support information for stakeholders (including executives) to make appropriate decisions. The candidate should also could underpin the project delivery mechanisms ensuring that all business change in an organization is managed in a controlled way.

Responsibilities:

• Transparency: providing information with a single source of the truth. Information should be relevant and accurate to support effective decision-making by stakeholders (including senior management).
• Reusability: stopping project teams from reinventing the wheel by being a central point for lessons learned templates and best practice.
• Delivery : making it easy for project teams to do their jobs by reducing bureaucracy, mentoring and process compliance. This includes the better coordination between two of delivery teams (One time Implementation and Managed Services) and other cross functional teams for SOP compliance and adherence.
• Governance: ensuring that communication to different stakeholders (including senior management) & decisions are taken by the right people , based on the right information presented. The governance role can also include audit or peer reviews, developing project and program structures, Standard Operating Procedures and ensuring accountability including of Information Security Management System as per ISO standards.
• Traceability: providing the function for managing documentation, project history and organizational knowledge.

• Create, Maintain and Own the PMO Delivery and Process Governance Metrics which includes Project Financials, Task and Ticket Metrics, Process KPI, Process Improvements, Delivery Governance and Excellence

Skills

• Gathering data about project progress and producing reports
• Developing standards and processes
• Encouraging (or enforcing where necessary) the use of those standards and processes
• Delivering training and mentoring Delivery and Process Governance PMO members and lead the team.
• Managing dependencies across multiple projects across delivery team

• MBA in Project/Operations/Systems/MIS or MCA Or equivalent
• 8-12 years’ experience in Service Desk/PMO environment, in a fast-paced though structured environment
• Strong Process and Agile Project Methodologies knowledge for managing multiple projects
• Superior verbal, written and interpersonal communication skills with both technical and non-technical audiences.
• Reporting on financial information such as Project Profitability, Claims and Invoicing
• Experience in working with agile lifecycle and/or tracking and process management tools, e.g. Zoho Projects & Desk or JIRA
• Identify and analyze opportunities and make tactical/strategic recommendations
• Hands on project management approach that includes a proven track record of project/program execution
• Need to have good understanding Competencies (AWS) and Industry specific foundations (ISMS, ISO 27001, GDPR) 
• Ability to quickly switch tasks, multi-task, be highly organized and detail oriented. 
• Ability to adapt communication style to effectively work with multiple levels within an organization 
• Experience preparing high visibility, executive level presentation materials 

. Must have worked in Aerospace/Aviation industry

1) Familirity with Testing methodologies (ATSM , JAR/CS-25)

2) Familirity with EM I/EMC Compliance as per MIL-STD-461 F

Job Description: 

*BlueTooth feature development in Android framework using Java, C++, and C languages.

*Knowledge of Bluetooth as a technology and working experience in Bluetooth protocol (both Stack and profiles).

*Hands-on Experience in Android framework development to realize the feature set that includes HFP, PBAP, A2DP, MAP,  SPP, BLE etc.…

*Exposure to Bluetooth open-source Stack Integration to any given platform.

*Expertise in Bluetooth component development on the QNX/Linux platform. 

*Should be able to analyze the Bluetooth Air Sniffer logs using the Frontline or similar Bluetooth Protocol analyzer tools.

About us:

Siply helps underserved masses inculcate savings behaviour to build a more productive and      financially secure country. Our Vision is to build the Digital Bank for 40 Crore Underserved Indians.

Company Link - https://siply.in/">https://siply.in/ 

About the Role: 
We are looking for a Product Designer who can demonstrate high agency and open to iterate rapidly. Should deeply understand customer problems and take on a multitude of roles that facilitate the creation of a solution.

Responsibilities: 

User Research:

• Advocate the customer.
• Gather insights and feedback.
• Evaluate user experience to affect strategy and roadmaps.
• Evangelise research in the organization.

Interaction Design :

• Solve problems through existing design patterns or facilitate problem-solving through new patterns.
• Create mockups and flows for the user interface.
• Document how these new patterns work.

Visual Design :

• Mastery and application of color, space, typography, iconography, illustration, and UX laws.
• Strong “taste” and aesthetics.
• Understanding of brand across different platforms.

Prototyping :

• Use prototyping tools like code, after effects, Framer, Origami, InVision.
• Implement one’s own flows and interactions.
• Test ideas in high fidelity.

Qualification:

• 3-4 years of experience in a related field along with a strong portfolio demonstrating past work experience in UI/UX design.
• Proficiency in using software such as Sketch, Principle, Figma, Zeplin, Marvel, Invision, Framer