11+ Service desk Jobs in Bangalore (Bengaluru) | Service desk Job openings in Bangalore (Bengaluru)

We are looking for a passionate PMO Lead to be part of Enterprise PMO which responsible for the entire organization support function on compliance , adherence and Governance of Standards, Operations, Policies and Procedures. We are looking for very dynamic and energetic PMO Lead to drive the delivery governance and excellence  as per Business Objectives.  Looking of people with high level accountability and ownership to drive the things for very fast growing start-up services company in India.

The ideal candidate for this position will have at least 8
years of program management office (PMO)  with an ability to think tactically as well as strategically while leading cross functional teams in a matrixed environment. He is single point of contact for Delivery PMO and Process Governance. The primary goal of this candidate is to achieve benefits from standardizing and following project management policies, processes, and methods to be leveraged by multiple project owners. The candidate should have the ability to provide a decision support information for stakeholders (including executives) to make appropriate decisions. The candidate should also could underpin the project delivery mechanisms ensuring that all business change in an organization is managed in a controlled way.

Responsibilities:

• Transparency: providing information with a single source of the truth. Information should be relevant and accurate to support effective decision-making by stakeholders (including senior management).
• Reusability: stopping project teams from reinventing the wheel by being a central point for lessons learned templates and best practice.
• Delivery : making it easy for project teams to do their jobs by reducing bureaucracy, mentoring and process compliance. This includes the better coordination between two of delivery teams (One time Implementation and Managed Services) and other cross functional teams for SOP compliance and adherence.
• Governance: ensuring that communication to different stakeholders (including senior management) & decisions are taken by the right people , based on the right information presented. The governance role can also include audit or peer reviews, developing project and program structures, Standard Operating Procedures and ensuring accountability including of Information Security Management System as per ISO standards.
• Traceability: providing the function for managing documentation, project history and organizational knowledge.

• Create, Maintain and Own the PMO Delivery and Process Governance Metrics which includes Project Financials, Task and Ticket Metrics, Process KPI, Process Improvements, Delivery Governance and Excellence

Skills

• Gathering data about project progress and producing reports
• Developing standards and processes
• Encouraging (or enforcing where necessary) the use of those standards and processes
• Delivering training and mentoring Delivery and Process Governance PMO members and lead the team.
• Managing dependencies across multiple projects across delivery team

• MBA in Project/Operations/Systems/MIS or MCA Or equivalent
• 8-12 years’ experience in Service Desk/PMO environment, in a fast-paced though structured environment
• Strong Process and Agile Project Methodologies knowledge for managing multiple projects
• Superior verbal, written and interpersonal communication skills with both technical and non-technical audiences.
• Reporting on financial information such as Project Profitability, Claims and Invoicing
• Experience in working with agile lifecycle and/or tracking and process management tools, e.g. Zoho Projects & Desk or JIRA
• Identify and analyze opportunities and make tactical/strategic recommendations
• Hands on project management approach that includes a proven track record of project/program execution
• Need to have good understanding Competencies (AWS) and Industry specific foundations (ISMS, ISO 27001, GDPR) 
• Ability to quickly switch tasks, multi-task, be highly organized and detail oriented. 
• Ability to adapt communication style to effectively work with multiple levels within an organization 
• Experience preparing high visibility, executive level presentation materials 

We are looking for a highly motivated SEO Executive to join our team. The ideal candidate will be responsible for implementing SEO strategies to improve website visibility, drive organic traffic, and achieve higher search engine rankings.

Fresh Tech Talent Wanted: We're Hiring!

Ready to kickstart your career in the tech industry? Join us for our Walk-in Drive for Freshers and take your first step toward an inspiring journey in Learner Success!

Location: Simplilearn, Sector 2, HSR Layout, Bengaluru, Karnataka 560102

Open Position

Role: Learner Success Manager (Student Success)

• Mode: On-site (Work From Office)
• Shift: Night Shift (Shift allowance will be provided)
• Schedule: 5 Days a Week

Compensation: Up to 4.5 LPA (90% fixed, 10% variable)

Additional Benefits: Night shift allowance provided

Who Can Apply?

We're looking for enthusiastic freshers with:

• A bachelor’s or Master’s degree in a technical field (BCA, MCA, BE, BTech, - BSc/MSc in Computer Science, MTech, etc.)
• 0–1 year of experience (bonus if you know Java, SQL, C/C++, R, Python, - - DevOps, ML/AI, Data Science, AWS, Azure, Agile)
• Strong communication skills – written and spoken
• Confidence in public speaking (a big plus!)

Spread the Word

Know someone perfect for this role? Tag them, share this post, and help us connect with tomorrow’s tech leaders. Let’s grow together!

About the Role:

We are seeking an expert in SAP GRC Access Control & IAG. The candidate will be responsible for integrating SAP GRC with cloud-based applications, as well as managing role import/export and ensuring effective risk analysis.

Responsibilities:

1. Hands-on experience in integrating SAP GRC with both cloud-based and non-SAP systems using IAG Bridge.
2. Lead and implement SAP IAG Bridge from a security perspective.
3. Perform troubleshooting, root cause analysis, and resolution of IAG – GRC Bridge connectivity issues.
4. Manage provisioning workflows for cloud applications and on-premise systems.
5. Configure IPS Properties for Source, Target, and Proxy systems.

Key Skills:

Good knowledge of IAM related protocols such as SCIM, SAML, OAuth, and Kerberos.

Requirements:

1. Degree in Engineering with over 8 years of hands-on implementation of Core SAP GRC and IAG, BTP Modules.
2. Experience as a Senior Consultant on large SAP implementations.

Behavioral Requirements:

1. Strong commitment and determination to work towards the overall success of the group.
2. Excellent communication and strong business experience.

• A highly motivated and experienced frontend software engineer / developer with a proven track record (at least 5 years of experience).
• A Bachelor’s degree in computer science.
• Someone who loves to work in a multidisciplinary team of engineers and business colleagues in a high-tech environment.
• You are able to work in a dynamic and demanding environment, a real team player and a speak-up mentality to promote your ideas in a concise way.
• You are a problem-solver and see yourself as a hardcore web developer.
• You have knowledge of, and experience with, different web technologies.
• You are skilled with implementing architecture & design patterns.
• You can write modular code that is configurable, extensible and testable.
• You have great analytical skills, conceptual understanding and able to quickly understand new technical concepts.
• You have a strong interest in the latest trends in software development & web technologies.
• You have strong communication skills to explain complex technical concepts.
• You are fluent in English both in verbal and written.

Proficiency / experience with following technologies & tools:

• Thorough and deep understanding of Java JDK 11+, our foundational programming language

Spring Framework & AOP v5.2+

• Proven experience working with, and a deep understanding of Spring Boot 2.5+ and its modules (Web, Data JPA, Security OAuth2) and ability to explain complex use-cases related to persistency and web security
• Experience with Maven v3+
• Experience with containerization and deployments tools (eg. Docker v20+ and Kaniko, Helm (charts) v3+ with  Kubernetes deployments)
• Experience working with CI/CD tools like GitLab SCM & pipelines and JFrog Artifactory
• Strong knowledge working with different types of SQL and NoSQL databases such as PostgreSQL v12+, MongoDB v4+ and Neo4J v4+
• Proficient in working with DevOps engineers on Cloud deployments (eg. Azure subscriptions)
• Experience in Agile/Scrum & (pref.) SAFe (Scaled Agile Framework) and enabling tooling – Atlassian Jira Cloud / Jira Align
• Experienced and skilled in full-stack development.
• Leading and solutioning product development of secure and high-performance applications.
• Good understanding of REST APIs and working knowledge of HTTP(S).
• Experienced in testing stack – Junit / Mockito
• Experience with software quality & vulnerability testing – SonarQube and Blackduck
• Proficient in writing software documentation on Atlassian Wiki
• Proficient in implementing data structures, algorithm design and OOPs concepts.

We are seeking an experienced and innovative Product Manager to lead and expand our 

suite of digital manufacturing products. As a Product Manager, you will be responsible for 

managing and extending our product offerings, identifying new opportunities, and developing 

creative solutions to solve the unique challenges faced by Indian manufacturing SMEs and 

MSMEs. You will be expected to gain a deep understanding of factory floor processes and 

pain points to design effective solutions that modernize the manufacturing sector and cater 

to the needs of our diverse stakeholders.

• Exp - 7 -12 years
• Industry background (nice to have ) - manufacturing, supply chain or industrial automation
• Entrepreneurship, innovation

The ideal candidate is a highly resourceful and innovative developer with extensive experience in layout, design and coding in PHP & Frameworks like CodeIgniter or Laravel. You must also possess a strong knowledge of MySQL Server databases.

Desired Candidate Profile

• Good knowledge & Hands-on Experience with Code Igniter Framework.
• Experience on BootStrap.
• Mandatory Experience on Angular 2 or more.
• Excellent on web technologies including HTML, CSS, JavaScript, AJAX JQuery.
• Very good knowledge of databases MySQL.
• Experience in common third-party APIs (Google, Facebook, eBay etc).
• Work experience in GIT repo.
• Work experience in UBUNTU.
• Knowledge of Angular Material UI Components.
• Strong debugging skills.

Must-Have Qualifications:

• 2+ years of experience in web development.
• Expertise in Backend ( PHP, CodeIgniter) and front-end technologies (HTML, JavaScript, CSS), PHP frameworks, and MySQL databases
• Knowledge of Nodejs is added advantage.

Primary Responsibilities

• Architect and drive complex software performance improvement projects that mitigate the performance challenges of the product and establish new guidelines for future product features
• Work with the development team, and database administrators to analyze performance bottlenecks, make recommendations to address performance concerns, and co-design performance into new feature development
• Efficiently working with various profiling and monitoring tools to identify performance and concurrency bottlenecks, propose and implement optimizations to improve cloud product
• Review end-user usage patterns and customer logged performance defects and enhance performance test coverage based on gaps identified.
• Understand database internals, server and storage system design, application interactions with database queries and stored procedures and with other downstream systems
• Troubleshoot issues experienced by users and propose solutions

Basic Qualifications

• 8+ years of experience in implementing and driving software performance engineering projects and solutions. Advanced level experience with concurrency, multithreading, and distributed system architectures
• Experience analyzing performance bottlenecks with application code interfacing with databases using ORM Frameworks, cache layers, data storage, servers, networking, and database query protocols including developing stored procedures, SQL queries, and database applications
• Working knowledge of relational database internals (locking, consistency, replication, serialization, failover, recovery)
• Comfortable with Windows, SQL Server, .NET Framework/Core, GIT, Nuget, SPA, Modern UI Frameworks, ORM Framework NHibernate in terms of both tools and application development
• Passionate about finding software performance bottlenecks and optimizing code to produce a better customer experience
• Experience with APM (Application Performance Monitoring), RUM (Real User Monitoring), and other Dev tools used for Performance monitoring and analysis
• Experience with performance bottleneck analysis, system design for scaling

• Develop reusable, maintainable cross-platform HTML, CSS, and JavaScript for front-end web application components while adhering to web and team standards.
• Write unit tests to provide sufficient testing coverage for each developed component.
• Constantly review and improve frontend performance of the web application.
• Work with creative and business partners to understand, build and adjust web application functionality and visual presentation to support business goals.
• Work with server-side, infrastructure, and 3rd party technology partners to build, integrate and deploy web application functionality and visual presentation to support business goals.
• Work with project technical lead and/or FE architect to create technical designs and implementation plans.
• Ensure accuracy and attention to detail throughout the development process.
• Remain curious and current with new developments in the FE web development industry.

QUALIFICATIONS:

• Demonstrated 3-5 years of practical front-end web development experience.
• Expertise in writing and testing valid, web standards-based HTML, CSS, JS.
• Fluent in fundamentals of computer science such as:
• Object-Oriented Programming, Data Structures, Coding Patterns.
• Deep understanding and experience with the following standards and technologies is essential:
• DOM, JSON, AJAX, HTML5 Video, WCAG 2.0 AA, Git.
• Strong verbal and written communication skills are preferred.
• Bachelor’s Degree is preferred.
• Sample portfolio (code or public-facing web build) is a plus.
• Experience working for high-end brands or another environment with very high standards for the presentation layer is a plus; Ecommerce experience is a plus