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Service desk Jobs in Bangalore (Bengaluru)

11+ Service desk Jobs in Bangalore (Bengaluru) | Service desk Job openings in Bangalore (Bengaluru)

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Rapyder Cloud Solutions

at Rapyder Cloud Solutions

5 recruiters
Shree Gowri
Posted by Shree Gowri
Bengaluru (Bangalore)
5 - 11 yrs
₹5L - ₹12L / yr
Project Management
Documentation
Process improvement
Project delivery
Zoho
+6 more

We are looking for a passionate PMO Lead to be part of Enterprise PMO which responsible for the entire organization support function on compliance , adherence and Governance of Standards, Operations, Policies and Procedures. We are looking for very dynamic and energetic PMO Lead to drive the delivery governance and excellence  as per Business Objectives.  Looking of people with high level accountability and ownership to drive the things for very fast growing start-up services company in India.

 

The ideal candidate for this position will have at least 8
years of program management office (PMO)  with an ability to think tactically as well as strategically while leading cross functional teams in a matrixed environment. He is single point of contact for Delivery PMO and Process Governance. The primary goal of this candidate is to achieve benefits from standardizing and following project management policies, processes, and methods to be leveraged by multiple project owners. The candidate should have the ability to provide a decision support information for stakeholders (including executives) to make appropriate decisions. The candidate should also could underpin the project delivery mechanisms ensuring that all business change in an organization is managed in a controlled way.

 

Responsibilities:

  • Transparency: providing information with a single source of the truth. Information should be relevant and accurate to support effective decision-making by stakeholders (including senior management).
  • Reusability: stopping project teams from reinventing the wheel by being a central point for lessons learned templates and best practice.
  • Delivery : making it easy for project teams to do their jobs by reducing bureaucracy, mentoring and process compliance. This includes the better coordination between two of delivery teams (One time Implementation and Managed Services) and other cross functional teams for SOP compliance and adherence.
  • Governance: ensuring that communication to different stakeholders (including senior management) & decisions are taken by the right people , based on the right information presented. The governance role can also include audit or peer reviews, developing project and program structures, Standard Operating Procedures and ensuring accountability including of Information Security Management System as per ISO standards.
  • Traceability: providing the function for managing documentation, project history and organizational knowledge.

 

  • Create, Maintain and Own the PMO Delivery and Process Governance Metrics which includes Project Financials, Task and Ticket Metrics, Process KPI, Process Improvements, Delivery Governance and Excellence

 

Skills

  • Gathering data about project progress and producing reports
  • Developing standards and processes
  • Encouraging (or enforcing where necessary) the use of those standards and processes
  • Delivering training and mentoring Delivery and Process Governance PMO members and lead the team.
  • Managing dependencies across multiple projects across delivery team

      

 


Requirements

     

  • MBA in Project/Operations/Systems/MIS or MCA Or equivalent
  • 8-12 years’ experience in Service Desk/PMO environment, in a fast-paced though structured environment
  • Strong Process and Agile Project Methodologies knowledge for managing multiple projects
  • Superior verbal, written and interpersonal communication skills with both technical and non-technical audiences.
  • Reporting on financial information such as Project Profitability, Claims and Invoicing
  • Experience in working with agile lifecycle and/or tracking and process management tools, e.g. Zoho Projects & Desk or JIRA
  • Identify and analyze opportunities and make tactical/strategic recommendations
  • Hands on project management approach that includes a proven track record of project/program execution
  • Need to have good understanding Competencies (AWS) and Industry specific foundations (ISMS, ISO 27001, GDPR) 
  • Ability to quickly switch tasks, multi-task, be highly organized and detail oriented. 
  • Ability to adapt communication style to effectively work with multiple levels within an organization 
  • Experience preparing high visibility, executive level presentation materials 

 

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Wissen Technology

at Wissen Technology

4 recruiters
Praffull Shinde
Posted by Praffull Shinde
Bengaluru (Bangalore)
7 - 12 yrs
Best in industry
React JS
skill iconJavascript
skill iconRedux/Flux
skill iconHTML/CSS
RESTful APIs

Job Description : 

  • Work with your team to design and build software applications to function across web applications
  • Build reusable code and libraries for future use.
  • Work closely with UX designs and work on integrating the wireframes into UI
  • Validate the technical feasibility of UI/UX designs.
  • Optimize application for maximum speed and scalability.
  • Conduct thorough testing of user interfaces in multiple platforms to ensure all designs render correctly and systems function properly.
  • Get feedback from, and build solutions for users and customers.
  • Write functional requirement documents and guides.
  • Ensure high-quality graphic standards and brand consistency
  • Collaborate with other team members and stakeholders.
  • Architect and build high-performance, scalable, and user-friendly mobile apps using native frameworks
  • Optimize application performance and ensure responsiveness across different iOS devices.
  • Integrate with RESTful APIs and other backend services.
  • Implement unit and integration tests to ensure code quality.
  • Collaborate with designers, product managers, and other stakeholders to deliver a seamless user experience.
  • Stay up-to-date with the latest trends and advancements in UI development.
  • Mentor and guide junior team members. Mandatory Requirements
  • Minimum of 5 years working as a professional UI developer
  • Proficient knowledge of web markup, including HTML5, CSS3 and Javascript .
  • Expertise in front-end in any of the front-end frameworks like React.js
  • Strong understanding of front-end coding and development technologies.
  • Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS
  • Experience with state management libraries like Redux
  • Experience with unit testing frameworks like Jest or WTR
  • Experience in E2E testing frameworks like Playwright or Puppeteer
  • Familiarity with RESTful APIs and integration with backend services
  • Experience with performance monitoring and Optimization tools.
  • Excellent communication and collaboration skills.


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Incruiter

at Incruiter

1 recruiter
Anjali Bose
Posted by Anjali Bose
Hyderabad, Bengaluru (Bangalore)
1 - 4 yrs
₹1L - ₹5L / yr
HR Coordinator
Interview coordination
Customer Relationship Management (CRM)
MS-Office
Interpersonal Skills

InCruiter is a next-generation technical screening and talent assessment platform. We are a SaaS-based organization with an interview service (IaaS) at its core. IaaS & Video Interview Platforms have a combined market size of 5-6Bn USD. It’s a niche and new market segment in the B2B sector


EXCITED ABOUT YOUR TASKS?


1. HR Coordination:


● Oversee and coordinate interview processes, including onboarding interviewers and conducting


Quality interviews.


● Ensure adherence to policies and regulatory requirements of the company.


2. Client Relationship Management:


● Serve as a liaison between Clients/recruiters ensuring effective communication and alignment of goals.


● Build and nurture strong relationships with client’s HRs/recruiters, understanding their needs and addressing concerns.


3. Communication and Collaboration:


● Facilitate clear communication between recruiters and clients to streamline processes and resolve issues.


● Build rapport with employees and clients at various organizational levels


● Should have product knowledge and resolve platform issues and impart training.


4. Performance Monitoring:


● Monitor key performance indicators (KPIs) for assigned accounts and take corrective actions as needed.


● Provide regular reports on account status, highlighting achievements and areas for improvement.


5. Communication and Collaboration:


● Foster effective communication between internal teams and clients to address queries, concerns, and feedback.


● Collaborate with cross-functional teams to ensure a cohesive and client-centric approach.


WHAT WILL YOU NEED TO SUCCEED?


● Bachelor/ Master's degree in Human Resources, Business Administration, or a related field.


● Previous experience in HR coordination, recruitment or a related HR role.


● Exposure to client interaction or account management is advantageous.


● Strong communication and interpersonal skills, essential for both HR and client interactions.


● Ability to multitask, problem-solve, and meet deadlines.


● Proficiency in MS Suite.


● Ability to adapt to evolving HR and client management need


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codersbrain

at codersbrain

1 recruiter
Tanuj Uppal
Posted by Tanuj Uppal
Bengaluru (Bangalore), Hyderabad, Pune, Gurugram, Noida, Mumbai
4 - 10 yrs
Best in industry
Sitecore
ASP.NET
ASP.NET MVC
skill iconC#
SOAP
+7 more

Job description


Ensure effective Design, Development, Validation and Support activities in line with client needs and architectural requirements


Design, develop and implement new templates, components, and responsive web pages/sites in Sitecore to support the expansion of the core Sitecore platform


Carry out the development of the assigned project adhering to the engineering standards/best practices, committing to the agreed timeline, and ensures quality metrics are met


Diagnose and solve common problems related to Sitecore implementation


Provide consulting and technical guidance to the Digital Production Team including System Integrators/Service Providers on the Sitecore CMS platform


Responsiblity-


4+ years of industry experience in developing web based applications using ASP.NET/C#, MVC


Bachelors of Computer Science or a related field is required


Extensive experience with Web Services (SOAP/REST) architecture


Knowledge of Sitecore Templates, Layouts, Components, Dynamic Bindings, Sitecore API, Rendering


Experience with serialization tools such as TDS (Team Development for Sitecore) or Unicorn


Proficient in JavaScript, XML, XSL, XSLT, XHTML


Proficient in integration patterns with a Lucene, Search, Commerce package, Payment Gateways or other platforms

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Upraised

at Upraised

1 recruiter
Deepti Kaushik
Posted by Deepti Kaushik
Bengaluru (Bangalore)
0 - 1 yrs
₹20000 - ₹25000 / mo
Video Editing
skill iconAdobe Illustrator
Adobe Premiere Pro
Adobe After Effects

Upraised 

At Upraised, we are focused on helping professionals bridge the employability gap, so they can realize their dream job. We are a seed-stage company founded by Mona Gandhi and backed by angels like Kunal Shah & Vijay Shekhar Sharma and investors like Lightspeed India and South Park Commons from Silicon Valley.

Job Description

Video Editor Intern

As part of your day-to-day operations, you will be required to coordinate with several stakeholders & solve multi-dimensional problems. 

We’d love to chat with you if you think you possess the skills for this role:

  1. Have enthusiasm and are up-to-date about interactions on social media, top-trends and engaging content.
  2. Create an initial proposed storyboard draft or line up of the video to present and receive approval before beginning to edit the video.
  3. Improve video and sound quality using various video/audio software.
  4. Edit video to include packaging, stock shots, music, graphics, dialogues, sound clips, and other important aspects of the project as required.
  5. Ensure the correct formatting and presentation for finalized videos.
  6. Experiment with styles and techniques including the design of graphic elements.
  7. Create graphical packaging of the sessions/video, teaser/trailer and tutorials.
  8. Create the polished final cut before making the video live.
  9. Gather and transfer all forms of media into editing software and ensure each was updated in the correct format. 
  10. Operate computer editing software (Adobe Premiere Pro, After Effects and their plugins) used for video media and effects.
  11. Establish a clear understanding of the storyline and purpose of the video's creation.
  12. Create creative thumbnails for each video/show/community page.
  13. Create creatives for promotion and marketing of content for various platforms.
  14. You have a high level of ownership and exceptional follow-through. 
  15. You’re interested in startups & want to experience high growth environment
  16. You have very good presentation, communication and reporting skills
  17. You are proficient in video editing software such as Premier Pro, After Effects (imp), and Illustrator/Figma

You will work alongside a mission-driven team of growth marketers, designers, engineers & product managers.


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next-generation analytics and data science prod dev company

next-generation analytics and data science prod dev company

Agency job
via The Hub by Sridevi Viswanathan
Remote, Noida, Bengaluru (Bangalore)
4 - 7 yrs
₹10L - ₹15L / yr
skill iconAngular (2+)
skill icon.NET
skill iconC#

Location Bangalore and Noida / Hybrid

Role: FULL STACK DEVELOPER – APPLICATION DEVELOPMENT

QUALIFICATION REQUIRED: B. Tech/B.E. in CS or IT or any related degree in computer programming 


EXPERIENCE REQUIRED: 4+ years EMPLOYMENT TYPE: 


Full-Time ROLES AND RESPONSIBILITIES: 


  • Implement product features that are secure, scalable, robust and easy to implement and maintain. 
  • Work independently within self-organizing Agile teams 
  • Development and Implementation of web applications 
  • Plan and identify solutions and risks in assigned work. 
  • Be responsible for implementing features, providing bug fixes, and reviewing code quality to ensure they work well at the cloud scale.
  • Take pride in ownership in code and product features delivered. 

Skills: 


Must Have Skills 

Angular 8+ ,NoSQL, Mongodb and Javascript 

Expertise on the Microsoft technology stack .Net, C# and REST APIs (.net framework 4.5+) SQL Server & DB semantics. (Couchbase will be a plus) OAuth standard /Bitbucket and Azure Strong experience in deployment of solution on cloud 


Good to Have Skills


 Good communication skills.(life science exp is a plus) 

Good understanding of project architecture and software development Knowledge of design user friendly interface processes.

 Good knowledge of Client-side scripting – JavaScript and JQuery, AngularJS. Ability to deliver software and artifacts independently 

Exposure to Big Data and cloud environment 


COMPETENCIES: 


Communicating with Influence : Strong interpersonal skills, with an ability to do client interactions 

Analysis & Problem solving : Capitalizes on opportunities to pursue value. Brings issues out in open so that all concern can address and find solution

Working in Partnerships/ team player : Building professional relationships with members of the client team 

Professional Expertise Development :  Has an open and learning mindset. Adapts to new learning approaches and methods

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Divistha Networks

at Divistha Networks

1 recruiter
Shivaprasad Naidu
Posted by Shivaprasad Naidu
Bengaluru (Bangalore)
2 - 7 yrs
₹5L - ₹15L / yr
skill iconC
skill iconC++
Device Driver Development
2 to 7 yrs Experience in C or CPP or Embedded C, Experience in baremetal or FreeRTOS and Linux based systems, Experience in programming the peripherals like UART, RS485, CAN, PCIe, SPI, I2C. Development of bear metal drivers,Experienced with ARM, x86 and RISCv controllers is a plus
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Tata Digital

Tata Digital

Agency job
via Seven N Half by Viral Jain
Mumbai, Bengaluru (Bangalore), Gurugram
8 - 15 yrs
₹25L - ₹60L / yr
skill iconFlutter
DART
skill iconSwift
skill iconReact Native
skill iconC#
+8 more
Core Skills
• Strong understanding of Flutter. Experience with other frameworks like React Native,
SwiftUI, Jetpack Compose is acceptable.
• Good knowledge of Rendering engines in Flutter, Browser, iOS, Android
• Experience in CMS such as Sanity, AEM
• Good understanding of RESTful APIs, GraphQL and Web Sockets
• Ability to debug and profile Web/Mobile applications with Chrome DevTools or Native
profilers
• Deep understanding of Reactive programming with libraries like MobX, BloC
• Exposure to SOLID Domain Driven Design, principles
• Exposure to Style Guides, Atomic Design, Design Systems
• Strong visual acumen to detect cosmetic defects ensuring
• Exposure to Design tools like Sketch, Figma, Adobe Creative Suite or Affinity Designer
• Deep knowledge of at least 2 different programming languages from JavaScript, Dart, Ruby,
Python, Go, Rust, Typescript, C#, Kotlin, Java, Haskell, OCaml
• Exceptional verbal and written communication
• A mindset to constantly learn new things and challenge the Status Quo.

Experience
• 8 - 15 years of experience building Front End Applications on different technologies
• At least 5 years of experience building React and/or Mobile Applications
• Preferably worked in the Finance/Retail domain or other similar domains with complex
business requirements.

Education
• Bachelors in Computer Science or equivalent education covering Math, Algorithms, Data
Structures, Networking, Databases, Operating Systems, Graphics
• Nice to have a Post-Graduate degree in Computer Science

Demonstrable Passion
• Contributed to one or more Open Source projects
• Actively maintain one or more Open Source projects
• Blogging on Frontend or related topics
• Authored books, videos on Frontend or other topics
• Speaking engagements at Meetups or Conferences
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Our client company is into Computer software. (TR1)

Our client company is into Computer software. (TR1)

Agency job
via Multi Recruit by savitha Rajesh
Bengaluru (Bangalore)
3 - 8 yrs
₹6L - ₹8L / yr
Presales
RFI
Inside Sales
Sales
Documentation
+2 more
  • Ability to provide overall product value and differentiate support offerings that clearly map to customer needs.
  •  Ability to  Identify and resolve gaps in customer expectations versus actual service levels.
  • Assists with the creation of a sales cycle plan.
  • Manage Customized project requests and handle projects till it doesn’t go live.
  • Coordinate with the Technical team, Client, sales team, and delivery team for a project.

KRA – Manager Presales

  • Ability to provide overall product value and differentiate support offerings that clearly map to customer needs.
  • Identify and resolve gaps in customer expectations versus actual service levels.
  • Lead Generation activities such as cold calling to prospects
  • Assist in preparation of sales proposals, RFP, and RFI responses
  • Research and develop prospect list using LinkedIn and Web research
  • Create proposals, sign-off documents, and integration documents.
  •  Expected to be thorough with the products of the company and if there are any new developments or innovations going on.

 

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Lymbyc

at Lymbyc

1 video
2 recruiters
Venky Thiriveedhi
Posted by Venky Thiriveedhi
Bengaluru (Bangalore), Chennai
4 - 8 yrs
₹9L - ₹14L / yr
Apache Spark
Apache Kafka
Druid Database
Big Data
Apache Sqoop
+5 more
Key skill set : Apache NiFi, Kafka Connect (Confluent), Sqoop, Kylo, Spark, Druid, Presto, RESTful services, Lambda / Kappa architectures Responsibilities : - Build a scalable, reliable, operable and performant big data platform for both streaming and batch analytics - Design and implement data aggregation, cleansing and transformation layers Skills : - Around 4+ years of hands-on experience designing and operating large data platforms - Experience in Big data Ingestion, Transformation and stream/batch processing technologies using Apache NiFi, Apache Kafka, Kafka Connect (Confluent), Sqoop, Spark, Storm, Hive etc; - Experience in designing and building streaming data platforms in Lambda, Kappa architectures - Should have working experience in one of NoSQL, OLAP data stores like Druid, Cassandra, Elasticsearch, Pinot etc; - Experience in one of data warehousing tools like RedShift, BigQuery, Azure SQL Data Warehouse - Exposure to other Data Ingestion, Data Lake and querying frameworks like Marmaray, Kylo, Drill, Presto - Experience in designing and consuming microservices - Exposure to security and governance tools like Apache Ranger, Apache Atlas - Any contributions to open source projects a plus - Experience in performance benchmarks will be a plus
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WyngCommerce

at WyngCommerce

3 recruiters
Ankit Jain
Posted by Ankit Jain
Bengaluru (Bangalore)
4 - 7 yrs
₹18L - ₹25L / yr
skill iconData Science
Demand forecasting
Optimization
WyngCommerce is building state of the art AI software for the Global Consumer Brands & Retailers to enable best-in-class customer experiences. Our vision is to democratise machine learning algorithms for our customers and help them realise dramatic improvements in speed, cost and flexibility. Backed by a clutch of prominent angel investors & having some of the category leaders in the retail industry as clients, we are looking to hire for our data science team. The data science team at WyngCommerce is on a mission to challenge the norms and re-imagine how retail business should be run across the world. As a Senior Data Scientist in the team, you will be driving and owning the thought leadership and impact on one of our core data science problems. You will work collaboratively with the founders, clients and engineering team to formulate complex problems, run Exploratory Data Analysis and test hypotheses, implement ML-based solutions and fine tune them with more data. This is a high impact role with goals that directly impact our business. Your Role & Responsibilities - - Lead and Own the Thought Process on one or more of our core Data Science problems e.g. Product Clustering, Intertemporal Optimization, etc. - Actively participate and challenge assumptions in translating ambiguous business problems into one or more ML/optimization problems - Implement data-driven solutions based on advanced ML and optimization algorithms to address business problems - Research, experiment, and innovate ML/statistical approaches in various application areas of interest and contribute to IP - Partner with engineering teams to build scalable, efficient, automated ML-based pipelines (training/evaluation/monitoring) - Deploy, maintain, and debug ML/decision models in production environment - Analyze and assess data to ensure high data quality and correctness of downstream processes - Define and own metrics on solution quality, data quality and stability of ML pipelines - Communicate results to stakeholders and present data/insights to participate in and drive decision making Desired Skills & Experiences - - Bachelors or Masters in a quantitative field from a top tier college. - Minimum of 3+ years experience in a data science role in a technology company - Solid mathematical background (especially in linear algebra, probability theory, optimization theory, decision theory, operations research) - Familiarity with theoretical aspects of common ML techniques (generalized linear models, ensembles, SVMs, clustering algos, graphical models, etc.), statistical tests/metrics, experiment design, and evaluation methodologies - Solid foundation in data structures, algorithms, and programming language theory - Demonstrable track record of dealing with ambiguity, prioritizing needs, bias for iterative learning, and delivering results in a dynamic environment with minimal guidance - Hands-on experience in at least one of the focus areas of WyngCommerce Data Science team: (a) Product Clustering, (b) Demand Forecasting, (c) Intertemporal Optimization, (d) Reinforcement Learning, (e) Transfer Learning - Good programming skills (fluent in Java/Python/SQL) with experience of using common ML toolkits (e.g., sklearn, tensor flow, keras, nltk) to build models for real world problems - Computational thinking and familiarity with practical application requirements (e.g., latency, memory, processing time) - Experience using Cloud-based ML platforms (e.g., AWS Sagemaker, Azure ML), Cloud-based data storage, and deploying ML models in product environment in collaboration with engineering teams - Excellent written and verbal communication skills for both technical and non-technical audiences - (Plus Point) Experience of applying ML / other techniques in the domain of supply chain - and particularly in retail - for inventory optimization, demand forecasting, assortment planning, and other such problems - (Nice to have) Research experience and publications in top ML/Data science conferences
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