11+ Service desk Jobs in Bangalore (Bengaluru) | Service desk Job openings in Bangalore (Bengaluru)

We are looking for a passionate PMO Lead to be part of Enterprise PMO which responsible for the entire organization support function on compliance , adherence and Governance of Standards, Operations, Policies and Procedures. We are looking for very dynamic and energetic PMO Lead to drive the delivery governance and excellence  as per Business Objectives.  Looking of people with high level accountability and ownership to drive the things for very fast growing start-up services company in India.

The ideal candidate for this position will have at least 8
years of program management office (PMO)  with an ability to think tactically as well as strategically while leading cross functional teams in a matrixed environment. He is single point of contact for Delivery PMO and Process Governance. The primary goal of this candidate is to achieve benefits from standardizing and following project management policies, processes, and methods to be leveraged by multiple project owners. The candidate should have the ability to provide a decision support information for stakeholders (including executives) to make appropriate decisions. The candidate should also could underpin the project delivery mechanisms ensuring that all business change in an organization is managed in a controlled way.

Responsibilities:

• Transparency: providing information with a single source of the truth. Information should be relevant and accurate to support effective decision-making by stakeholders (including senior management).
• Reusability: stopping project teams from reinventing the wheel by being a central point for lessons learned templates and best practice.
• Delivery : making it easy for project teams to do their jobs by reducing bureaucracy, mentoring and process compliance. This includes the better coordination between two of delivery teams (One time Implementation and Managed Services) and other cross functional teams for SOP compliance and adherence.
• Governance: ensuring that communication to different stakeholders (including senior management) & decisions are taken by the right people , based on the right information presented. The governance role can also include audit or peer reviews, developing project and program structures, Standard Operating Procedures and ensuring accountability including of Information Security Management System as per ISO standards.
• Traceability: providing the function for managing documentation, project history and organizational knowledge.

• Create, Maintain and Own the PMO Delivery and Process Governance Metrics which includes Project Financials, Task and Ticket Metrics, Process KPI, Process Improvements, Delivery Governance and Excellence

Skills

• Gathering data about project progress and producing reports
• Developing standards and processes
• Encouraging (or enforcing where necessary) the use of those standards and processes
• Delivering training and mentoring Delivery and Process Governance PMO members and lead the team.
• Managing dependencies across multiple projects across delivery team

• MBA in Project/Operations/Systems/MIS or MCA Or equivalent
• 8-12 years’ experience in Service Desk/PMO environment, in a fast-paced though structured environment
• Strong Process and Agile Project Methodologies knowledge for managing multiple projects
• Superior verbal, written and interpersonal communication skills with both technical and non-technical audiences.
• Reporting on financial information such as Project Profitability, Claims and Invoicing
• Experience in working with agile lifecycle and/or tracking and process management tools, e.g. Zoho Projects & Desk or JIRA
• Identify and analyze opportunities and make tactical/strategic recommendations
• Hands on project management approach that includes a proven track record of project/program execution
• Need to have good understanding Competencies (AWS) and Industry specific foundations (ISMS, ISO 27001, GDPR) 
• Ability to quickly switch tasks, multi-task, be highly organized and detail oriented. 
• Ability to adapt communication style to effectively work with multiple levels within an organization 
• Experience preparing high visibility, executive level presentation materials 

Job Description: 

We are seeking an experienced React Native Developer with over 4 years of experience to join our dynamic team. The ideal candidate will have a strong background in mobile development, particularly with React Native, and a passion for creating high-quality, scalable applications. You will play a key role in the development and maintenance of our cross-platform mobile applications, ensuring seamless integration with our web solutions and a superior user experience.

Key Responsibilities:

• Mobile Development: Develop, maintain, and optimize React Native applications for both iOS and Android platforms.

• Integration: Work closely with back-end developers to integrate mobile applications with APIs and other services.

• Collaboration: Collaborate with cross-functional teams, including UI/UX designers, product managers, and other developers, to deliver a cohesive product experience.

• Performance Optimization: Ensure the performance, quality, and responsiveness of applications by identifying bottlenecks and implementing solutions.

• Code Reviews: Conduct code reviews and ensure adherence to coding standards, best practices, and company guidelines.

• Testing: Write and maintain unit and integration tests to ensure the reliability and robustness of the application.

• Documentation: Create and maintain technical documentation for code and APIs.

• Stay Updated: Keep up with the latest industry trends and technologies, and continuously improve the development process.

Qualifications:

       •  Education: Bachelor's degree in Computer Science, Software Engineering, or a related field        (or equivalent work experience) 

• Experience: 4+ years of experience in mobile development, with at least 3 years of hands-on experience with React Native.

• Skills: Proficiency in JavaScript and strong experience with React Native, including working with state management libraries (such as Redux or MobX) and navigation libraries.

• Platform Knowledge: Solid understanding of mobile development for both iOS and Android, including platform-specific considerations.

• Performance: Experience with performance optimization techniques for mobile applications.

• Version Control: Familiarity with version control systems (e.g., Git).

• Collaboration: Ability to work effectively in a team environment and communicate technical concepts to non-technical stakeholders.

• Problem-Solving: Strong problem-solving skills and attention to detail.

Preferred Skills:

• TypeScript: Experience with TypeScript for type safety and better code maintainability.

• UI/UX Understanding: Familiarity with UI/UX design principles and ability to collaborate effectively with designers.

• Back-End Knowledge: Basic understanding of back-end technologies and APIs to facilitate seamless integration.

• Testing Frameworks: Experience with testing frameworks such as Jest or Mocha.

• CI/CD: Knowledge of continuous integration and continuous deployment (CI/CD) pipelines.

• App Store Deployment: Experience with deploying applications to the Apple App Store and Google Play Store

You will be part of a team that is responsible for developing the one the best plugins for the modular furniture industry ever created for SketchUp. We at Prolance Services are on a mission to develop and deliver a revolutionary platform that will ultimately change the way the industry itself operates.

Responsibilities

• Write clear quality code for SketchUp plugins using Ruby and JS
• Interact with the software architecture team and convert ideas into workable features
• Interact with UX designers and convert the designs to workable UI
• Interact with REST APIs to fetch and push data
• Detect and troubleshoot software issues at the code level

Qualifications

• Strong knowledge of Ruby and JavaScript
• Working knowledge of SketchUp 2018 (or higher) is a huge advantage
• Strong debugging and troubleshooting skills
• 3+ years of development experience

This is a full-time on-site role for a Project Architect. The Project Architect will be responsible for managing projects.The Project Architect will contribute to the design and development of architectural projects, collaborate with internal teams and external stakeholders, and ensure projects are executed efficiently and effectively.

• QualificationsStrong background in Architecture and Project Management
• Excellent organizational and leadership skills
• Ability to effectively communicate and collaborate with multidisciplinary teams
• In-depth knowledge of construction and building codes
• Detail-oriented with a strong focus on quality and accuracy
• Experience in the interior design industry is a plus
• Bachelor's or Master's degree in Architecture or related field

• S/MS degree in Computer Science, Engineering or a related subject
• Proven working experience in software development
• Working experience in iOS development
• Have published one or more iOS apps in the app store
• A deep familiarity with Objective-C and Cocoa Touch
• Experience working with iOS frameworks such as Core Data, Core Animation, Core Graphics and Core Text
• Experience with third-party libraries and APIs
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Solid understanding of the full mobile development life cycle

• Should have 3 to 5 year’s hands-on experience in testing Desktop & Web Applications. 
• Should have worked on Desktop & Web automation. 
• Automation expertise using Java, Selenium, SikuliX 
• Experience having automated in an Agile environment. 
• Experience with issue tracking tool (JIRA) and reporting tools. 
• Experience with source code management and build tools - Git, SVN, Maven 
• Experience with continuous integration using bamboo/Jenkins.  

Good to have:  

• Strong knowledge of current automation trends. 

  
Skills & tool set: 

• Programming language: Java 
• Automation tool: SikuliX, Selenium 
• Others: Jira, GIT, Maven, Gradle, Bamboo, TestNG, Charles, Fiddler, JIRA, Zephyr.

About the role:

We are looking for an experienced Software Development Engineer II (SDE2) to help deliver high visibility and impact features for the ChakraHQ Platform. ChakraHQ Platform is the world's first Omnichannel Process Automation Platform. Imagine AWS but for operations and business teams; built on cutting edge technology stacks, to solve problems for modern businesses.

Technology specialists at ChakraHQ are at the core of the company's decisions and vision. As an SDE2, you will contribute to the design and development of the core technology stack of the ChakraHQ Platform. Working closely with Engineering, Product Management, Sales and Customer Success you will take ownership to develop features, plugins and custom fixes that will materially impact customer’s and ChakraHQ’s business. You will also be responsible for maintaining a streamlined build and CI/CD system. You will help coordinate the incorporation of upstream features into the ChakraHQ Platform. 

Technologies you will work with: NodeJs, PostgreSQL, Serverless, Elasticsearch, Kibana, AWS, Google Cloud

Responsibilities:

• Design, develop and maintain features, services, products that are part of ChakraHQ
• Own delivery of said features and services
• Own success of the products by tracking its lifecycle with customers
• Build systems that scale horizontally
• Write automated tests to ensure code quality
• Work with customers to build a product roadmap
• Work with sales & marketing to sell your product to end-users
• Work as an integral part of an agile software development team to build features end-to-end
• Support those features in the ChakraHQ production environment by participating in an on-call rotation

Position Requirements:

• Bachelor's degree in Computer Science.
• 3+ years of experience working on teams to develop and deploy web or mobile applications
• Extensive experience in any one backend programming language - Java, NodeJS
• A solid foundation in computer science, with strong competencies in data structures, algorithms, and software design
• Experience in building highly scalable business applications, which involve implementing large complex business flows and dealing with huge amounts of data.
• Proficiency with git and Github workflows
• Expertise with test-driven development and automated testing
• Excellent analytical and problem-solving skills
• Excellent communication skills and fluent English
• Open to learn and work on new technologies

• You hold an MS/Ph.D. degree in a STEM domain and 5+ years in a relevant position
• You share your ideas and continuously improve yourself and the team around you.
• Experienced in building and scaling data teams across multiple locations and domains.
• You have a good understanding of evolving an organization’s culture based on analytics and data insights
• Natural and comfortable leader, have excellent problem-solving, organizational, and analytical skills
• Passionate about data improving business and engineering practices like continuous delivery, traceability, and observability
• Strong communication skills, high integrity, and great attention to detail

You’ll get to work with:

• Consumer-facing, as well as core platform, finance, and distribution business units
• Marketing and product teams, across to our engineering teams
• Modern infrastructure (Kubernetes, AWS, GCP)

What we offer

• We offer you a chance to be part of a truly amazing journey in a company that sets very high targets and works hard to achieve them. You will be able to work with smart, motivated, and engaged co-workers from all over the world, in an intense and very energetic environment. This leads to you having a tangible impact on the way that we operate and expand our business.

Some of the highlights of the package include:

• Strong technical culture of continuous innovation and improvement
• Chance to become a shareholder of Gelato!
• Flexible festive holidays, swap days off according to your values and beliefs.
• Work at one of our hub city offices or even remotely
• And much more!

US IT Recruiter - JOB DESCRIPTION

Being involved in the end-to-end recruitment process, including sourcing, shortlisting, scheduling follow-up, and joining

Sourcing from job portals, databases, references, and other sources

Validating the resumes based on checklists

Communicating with the candidates with status updates, reference requirement, etc

Maintaining relationships with the candidates to get references and spread networking

Managing consultant relationships. Administering the selection process/procedure effectively in all recruitments, and working toward process improvement

Adhering to compliance procedures and internal/operational risk controls in accordance with any and all applicable regulatory standards, requirements, and policies

DESIRED SKILLS AND EXPERIENCE:

Experience: - 3-6 years of relevant experience on IT recruitment.  

Different work visas (CPT, OPT, EAD, GC, TN, E3 etc), tax terms (C2C, W2, 1099) and employment types & US geography and different time zone.

Good communication skills to coordinate

Ability to work as a team player, with excellent interpersonal skills

Should be self-motivated

Should be analytical and result oriented to complete tasks within timelines

Good presentation skills with strong willingness to take ownership

Excellent knowledge of MS Office

Excellent in numbers with good attention to detail

Excellent analytical and problem-solving skills

Ability to work under pressure to meet agreed deadlines

Organized, Passion, energy, and enthusiasm to drive results

                                          Business Development Manager- Job Description

Responsibilities

• Lead generation through various marketing activities, cold call and networking.
• Meet potential clients by growing, maintaining, and leveraging your network.
• Developing sales plan, prospecting / identification of opportunities, customer presentations, managing RFI / RFP responses, and winning opportunities.
• Achieve set targets in terms of revenue, profitability, collection and other result areas.
• Work with technical team and other internal colleagues to meet customer needs.
• Arrange and participate in internal and external client debriefs.

• Manage Key Accounts, develop and maintain client relationship.
• New Account Development, Developing relationships with key decision-makers in target organizations for business development.
• Understanding and coordinating client's needs / enhancements and consulting with team to provide solutions in adherence to delivery schedules.

 Skill Sets

• Knowledge of IT Infrastructure Solutions and Services.
• Knowledge of Networking products like Switches, Routers, structured cabling , NAS SAN Storage, CCTV etc.

• Knowledge of of IT Security products like UTM, firewall, VA-PT Cyber Security and End Point Security.

• Knowledge of Computing like Servers, Desktops etc.

 Requirements

• Technical Background (BE, B.Tech, B Sc, BCA, B.com, Diploma) MBA a strong plus.
• Good track record in IT Hardware, Software & Services sales.
• 3 to 12 years of Corporate Sales experience in IT Industry mandatory. 
• Excellent interpersonal, diplomacy and conflict-resolution skills.
• Good Personal Networking Skills.

Position: Senior Java Developer / Tech Lead

Work Location: Bangalore; India

Type of Employment: Full-time, Permanent

Experience: 6 to 10 years of Experience

• Proficient in Java/J2EE , core java, full stack development experience ( Database to UX)
• Must be proficient with integration with third-party applications within the enterprise and outside the organizations (API)
• Must be good in writing highly optimized code.
• Must be good at abstracting solutions - reduce time and cost to build
• Experience with Workflow Engines like Activiti will be an advantage
• Good understanding of native Android code/interface with Android apps, if preferable
• Must be an expert in managing data at the application database level - Transaction and Reporting database design
• Must be good in coding & product development
• Experienced with monitoring and observability
• Experienced with production support and debugging (heap dumps, thread dumps etc)
• Experience in Logistics domain is desirable
• Prior startup experience is preferred

Requirements:

• Bachelor’s or equivalent degree in Computer Science / BE
• Ability to handle the team of 7 to 8 members and giving guidance to the team
• Strong problem-solving skills
• Ability to respect deadlines and will to perform in an accelerated learning environment.

Key Skills: Java, J2EE, JSP, Spring, Angular, Apache, MySQL, SQL Queries,LinuxEnviroment, HTML, JQuery, Java Script, Version Control, .Net, Activiti, IBatis, Maven – Build, Git Hub, J Bos, CSS, HTML 5, JIRA, Selenium,AWS – Server Handling, Android, React JS

Note: Hiring from logistics and Ecommerce company only and 30-45 days’ notice is ok and can also buy back notice if required.