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Service desk Jobs in Bangalore (Bengaluru)

11+ Service desk Jobs in Bangalore (Bengaluru) | Service desk Job openings in Bangalore (Bengaluru)

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Rapyder Cloud Solutions

at Rapyder Cloud Solutions

5 recruiters
Shree Gowri
Posted by Shree Gowri
Bengaluru (Bangalore)
5 - 11 yrs
₹5L - ₹12L / yr
Project Management
Documentation
Process improvement
Project delivery
Zoho
+6 more

We are looking for a passionate PMO Lead to be part of Enterprise PMO which responsible for the entire organization support function on compliance , adherence and Governance of Standards, Operations, Policies and Procedures. We are looking for very dynamic and energetic PMO Lead to drive the delivery governance and excellence  as per Business Objectives.  Looking of people with high level accountability and ownership to drive the things for very fast growing start-up services company in India.

 

The ideal candidate for this position will have at least 8
years of program management office (PMO)  with an ability to think tactically as well as strategically while leading cross functional teams in a matrixed environment. He is single point of contact for Delivery PMO and Process Governance. The primary goal of this candidate is to achieve benefits from standardizing and following project management policies, processes, and methods to be leveraged by multiple project owners. The candidate should have the ability to provide a decision support information for stakeholders (including executives) to make appropriate decisions. The candidate should also could underpin the project delivery mechanisms ensuring that all business change in an organization is managed in a controlled way.

 

Responsibilities:

  • Transparency: providing information with a single source of the truth. Information should be relevant and accurate to support effective decision-making by stakeholders (including senior management).
  • Reusability: stopping project teams from reinventing the wheel by being a central point for lessons learned templates and best practice.
  • Delivery : making it easy for project teams to do their jobs by reducing bureaucracy, mentoring and process compliance. This includes the better coordination between two of delivery teams (One time Implementation and Managed Services) and other cross functional teams for SOP compliance and adherence.
  • Governance: ensuring that communication to different stakeholders (including senior management) & decisions are taken by the right people , based on the right information presented. The governance role can also include audit or peer reviews, developing project and program structures, Standard Operating Procedures and ensuring accountability including of Information Security Management System as per ISO standards.
  • Traceability: providing the function for managing documentation, project history and organizational knowledge.

 

  • Create, Maintain and Own the PMO Delivery and Process Governance Metrics which includes Project Financials, Task and Ticket Metrics, Process KPI, Process Improvements, Delivery Governance and Excellence

 

Skills

  • Gathering data about project progress and producing reports
  • Developing standards and processes
  • Encouraging (or enforcing where necessary) the use of those standards and processes
  • Delivering training and mentoring Delivery and Process Governance PMO members and lead the team.
  • Managing dependencies across multiple projects across delivery team

      

 


Requirements

     

  • MBA in Project/Operations/Systems/MIS or MCA Or equivalent
  • 8-12 years’ experience in Service Desk/PMO environment, in a fast-paced though structured environment
  • Strong Process and Agile Project Methodologies knowledge for managing multiple projects
  • Superior verbal, written and interpersonal communication skills with both technical and non-technical audiences.
  • Reporting on financial information such as Project Profitability, Claims and Invoicing
  • Experience in working with agile lifecycle and/or tracking and process management tools, e.g. Zoho Projects & Desk or JIRA
  • Identify and analyze opportunities and make tactical/strategic recommendations
  • Hands on project management approach that includes a proven track record of project/program execution
  • Need to have good understanding Competencies (AWS) and Industry specific foundations (ISMS, ISO 27001, GDPR) 
  • Ability to quickly switch tasks, multi-task, be highly organized and detail oriented. 
  • Ability to adapt communication style to effectively work with multiple levels within an organization 
  • Experience preparing high visibility, executive level presentation materials 

 

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Talent Pro
Mayank choudhary
Posted by Mayank choudhary
Mumbai, Pune, Bengaluru (Bangalore)
3 - 5 yrs
₹8L - ₹12L / yr
skill iconData Analytics
SQL

Must have Strong SQL skills (queries, optimization, procedures, triggers), Hands-on experience with SQL, Automated through SQL.

Looking for candidates having 2+ years experience who has worked on large datasets with 1cr. datasets or more.

Handling the challenges and breaking.

Must have Advanced Excel skills

Should have 3+ years of relevant experience

Should have Reporting + dashboard creation experience

Should have Database development & maintenance experience

Must have Strong communication for client interactions

Should have Ability to work independently

Willingness to work from client locati

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Talent Pro
Mayank choudhary
Posted by Mayank choudhary
Bengaluru (Bangalore)
4 - 6 yrs
₹20L - ₹30L / yr
Mandatory (Experience 1): 4+ YOE as a Product Designer, UI/UX...
Product design
Mandatory (Experience 2): Strong experience as a Fullstack Product Designer...
Are you okay with Shift Timings - 2:00 to 11:00PM?

Ideal Candidate

Experience: 5- 6 years of proven experience as a UI/UX Designer with a focus on mobile app design (iOS & Android). Proven experience in building high-quality consumer-facing apps

Design Portfolio: A strong portfolio that showcases your design process, wireframes, mockups, prototypes, and micro-animation work.

Figma Expertise: Proficient in Figma, with hands-on experience designing user interfaces, prototypes, and micro-animations.

Animation Skills: Solid understanding of motion design principles and experience creating micro-interactions and transitions within mobile apps.

Technical Knowledge: Familiarity with mobile app design guidelines for both iOS and Android.

Communication: Strong written and verbal communication skills. Ability to present and articulate design ideas clearly to stakeholders and team members.

Team Player: Comfortable collaborating within a cross-functional team environment, and able to take constructive feedback to iterate on design solutions.

Passion for Design: A keen eye for detail, aesthetics, and a passion for creating delightful user experiences.

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We are 17-year-old Multinational Company headquartered in Ba

We are 17-year-old Multinational Company headquartered in Ba

Agency job
via Merito by Jinita Sumaria
Bengaluru (Bangalore)
5 - 10 yrs
Best in industry
ETL
Informatica
Data Warehouse (DWH)
PowerBI
databricks
+4 more

About The Company


 The client is 17-year-old Multinational Company headquartered in Bangalore, Whitefield, and having another delivery center in Pune, Hinjewadi. It also has offices in US and Germany and are working with several OEM’s and Product Companies in about 12 countries and is a 200+ strong team worldwide. 


The Role


Power BI front-end developer in the Data Domain (Manufacturing, Sales & Marketing, Purchasing, Logistics, …).Responsible for the Power BI front-end design, development, and delivery of highly visible data-driven applications in the Compressor Technique. You always take a quality-first approach where you ensure the data is visualized in a clear, accurate, and user-friendly manner. You always ensure standards and best practices are followed and ensure documentation is created and maintained. Where needed, you take initiative and make

recommendations to drive improvements. In this role you will also be involved in the tracking, monitoring and performance analysis

of production issues and the implementation of bugfixes and enhancements.


Skills & Experience


• The ideal candidate has a degree in Computer Science, Information Technology or equal through experience.

• Strong knowledge on BI development principles, time intelligence, functions, dimensional modeling and data visualization is required.

• Advanced knowledge and 5-10 years experience with professional BI development & data visualization is preferred.

• You are familiar with data warehouse concepts.

• Knowledge on MS Azure (data lake, databricks, SQL) is considered as a plus.

• Experience and knowledge on scripting languages such as PowerShell and Python to setup and automate Power BI platform related activities is an asset.

• Good knowledge (oral and written) of English is required.

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Ultimate lifestyle app for teenagers

Ultimate lifestyle app for teenagers

Agency job
via Qrata by Prajakta Kulkarni
Bengaluru (Bangalore)
3 - 6 yrs
₹4L - ₹10L / yr
influencer marketing
  • Your core goal is to manage partnerships with influencer agencies and influencers themselves and deliver exceptional influencer marketing campaigns that are creative, strategic, and that deliver the best ROI.

  • ●  You will be working on onboarding influencers agencies on an ongoing basis to strategize and plan potentially high-performing influencer programs and campaigns.

  • ●  You will help with managing exclusive influencer talent and come up with ways we can provide more value to our exclusive talent.

  • ●  You will be required to onboard, manage and engage mega, macro, micro & nano influencers, whether on a one-one basis, in communities, or via strategic/agency partnerships.

  • ●  You will have to negotiate and work out win-win deals.

  • ●  You will be the face of the company to talent, and we want each talent you

    work with to have an amazing experience. You will need to know when to

    be friendly, and when to be professional, and how to strike that balance.

  • ●  Exchanging ideas/data/feedback with design and tech in order make our

    products more talent-centric & just more awesome.

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Bengaluru (Bangalore)
3 - 5 yrs
₹5L - ₹7L / yr
Motion graphic design
Video Editing

We are looking for a Graphic Designer cum Video Editor who can work from office from the above location in Bangalore.

Timings – 10 am to 7 pm. Monday to Saturday


Company Profile - https://aksharyoga.com/

Work Location - https://maps.app.goo.gl/s9Qxix8h6aWh8VWq9


Are you willing to work from office from the above location?


Selection process – online interview and technical round where you will be given a video editing task which needs to completed and sent in WhatsApp view format


Please share the below details

Do you have video editing experience?

If Yes, share the work done in the past companies in WhatsApp view format

DOB

Current CTC per month

Expected CTC per month

Notice Period

Expected DOJ


Please apply only if you have a professional experience for more than 1 year. 


We are a Yoga Institute , based out of Bengaluru, looking for a skilled and technically equipped person to edit / shoot/ handle creative design works/ social media postings and related Skills:

1. Proficiency in Design Software: The candidate should be proficient in Adobe Photoshop, Illustrator, and After Effects. Familiarity with Microsoft Office and video editing software such as Adobe Premiere Pro, Final Cut Pro, or Davinci Resolve is also required.


2. Experience: A minimum of three years of experience in creative designing and video editing is essential.


3. Understanding of Design Measurements: The candidate should have a thorough understanding of different sizes and measurements used in designing.


4. Adaptability: A creative designer should be adaptable and able to work on a variety of projects, each with its own unique requirements.


5. Attention to Detail: A keen eye for detail is crucial in design. Small elements can make a big difference in the overall impact of a design.


6. Problem-Solving Skills: Design often involves solving problems, whether it's finding the most effective way to communicate a message or figuring out how to make a design work within certain constraints.


7. Knowledge of Current Design Trends: Staying up-to-date with the latest design trends can help a designer create work that feels fresh and relevant.


8. Time Management Skills: Design projects often have tight deadlines, so it's important for a designer to be able to manage their time effectively.


9. Understanding of Color Theory: Color can greatly affect how a design is perceived, so a good understanding of color theory is important.


10. Typography Skills: The ability to use type effectively is a key skill in design. This includes understanding which fonts to use, how to pair them, and how to use type to enhance a design.


11. Researching and Referencing: Should have strong research skills to gather ideas and inspiration for their designs and should also understand how to properly reference any work or ideas that are not their own to avoid plagiarism and respect intellectual property rights.


12. Proficiency in Hindi Literature: Should be proficient in typing Hindi literature. This skill is crucial for creating content that resonates with our Hindi-speaking audience and expands our reach.

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BeingTheParent

at BeingTheParent

1 recruiter
Joydeep Sarkar
Posted by Joydeep Sarkar
Bengaluru (Bangalore)
4 - 6 yrs
₹8L - ₹12L / yr
skill iconNodeJS (Node.js)
skill iconMongoDB
skill iconExpress
skill iconAngularJS (1.x)
skill iconAngular (2+)
+5 more

Full Stack Developer


This position would design scalable, efficient and maintainable software architectures using Node.js


We are building a online platform for millennial and gen z moms and parents to surround them with support at every step of their parenting journey, right from planning a baby to 12 years of child. We would like to be their trusted 24*7 parenting guide, prepare for every new moment just in time and make every need available at a click of a button. With 90k+ babies born every day and increasing number of working mothers in urban nuclear India, our vision is to create a world of healthy pregnancies, thriving children and confident parents.

Founded by ex-3M, Gillette, Cargill folks, we have are moving fast now :-

·      50K installations in last 6 weeks

·      > 2 Million hits on the content site since going live in early 2021

·      Raised 2 rounds of investment

 

About the Role

Technical:-

·      Architect and Design: Collaborate with cross-functional teams to design scalable, efficient, and maintainable software architectures using Node.js.

·      Backend Development: Develop and maintain server-side applications and APIs using Node.js, ensuring high performance, responsiveness, and security.

·      Code Implementation: Write clean, well-organized, and documented code that aligns with best practices and coding standards.

·      Database Management: Hands-on experience, with MongoDB

·      Troubleshooting and Bug Fixing: Identify and resolve technical issues, bugs, and performance bottlenecks promptly.

·      Code Reviews: Conduct thorough code reviews to ensure code quality, maintainability, and adherence to architectural guidelines.

·      Performance Optimization: Analyse and optimize application performance through profiling, tuning, and implementing best practices.

·      Technology Evaluation: Stay up-to-date with the latest trends and advancements in Node.js and related technologies, and make recommendations for technology adoption

 

Non-Technical:-

·      Collaboration: Collaborate with frontend engineers, product managers, and other stakeholders to deliver seamless end-to-end features and enhancements.

·      Mentorship: Provide guidance and mentorship to junior developers, sharing your knowledge and expertise in Node.js development.

 

 

 

What you have to offer

 

Must-Have:-

·      Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience).

·      Minimum of 4-5 years of professional experience in backend development, with at least 2-3 years focused on Node.js.

·      Strong proficiency in Node.js and JavaScript, including asynchronous programming, event-driven architecture, and familiarity with frameworks like Express.js.

·      Experience working with databases such as MySQL, MongoDB, or PostgreSQL, including database design and optimization.

·      Proficiency in version control tools (e.g. Git) and collaborative development workflows.

·      Solid understanding of RESTful API design principles and best practices.

·      Excellent problem-solving skills and the ability to debug complex issues.

 

Good To Have :-

·      Familiarity with cloud platforms such as AWS, Azure, or Google Cloud Platform.

·      Prior experience with frontend technologies (HTML, CSS, React, etc.) is a bonus.

·      Contributions to open-source projects, tech blogs, or relevant certifications are advantageous.

·      Experience with containerization technologies like Docker and orchestration tools like Kubernetes is a plus.


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KAFQA

KAFQA

Agency job
via InvokHR by Sandeepa Kasala
Bengaluru (Bangalore)
4 - 8 yrs
₹10L - ₹15L / yr
Human Resources (HR)
Onboarding
Human Resource Management System (HRMS)
Interviewing

About KAFQA

At Kafqa, we are building an online global performing arts academy. For our students, we offer live classes conducted by experienced & expert artists. For our artists, we offer a bouquet of opportunities to monetize their skills including being an instructor at Kafqa. Our mission is to serve artists in their journey from their first steps in the art to success on the largest stages in the world.

Founder

The founder is Shariq Plasticwala. He is a graduate of IIT Bombay & Stanford GSB. He was part of the founding team of Amazon India where he played a key role for over 8 years. Among his roles at Amazon, he was the CEO of Amazon’s first joint venture in India and a Board Member of Amazon’s payments business.

Role

The role is a unique opportunity to be a part of the core team at KAFQA. The responsibilities of the role are per the below:

  • Understand the needs of employees across different segments across their lifecycle (discovery of Kafqa opportunities, application experience, interview experience, decision experience, onboarding, settling down, scaling with the organization, attrition & separation) & design best in class experiences always thinking technology first
  • Understand the needs of instructors separately and design best in class experiences for them in partnership with head of departments and other teams.
  • Meet compliances mandated by central & state governments.

The role is based in Bangalore, India and reports directly to the Founder, CEO of KAFQA.

Experience, Qualifications & Person Type

The ideal candidate is someone who –

  • Has 5+ years of experience preferably in a HR role
  • Thinks first principle to re-imagine experiences for employees & challenge status quo
  • Thinks technology first
  • Is comfortable prioritizing
  • Is creative and can innovate
  • Interested in the performing arts & preferably is a performer themselves
  • Is willing to fulfil all responsibilities above & go beyond as needed
  • Is a self-starter, operates with autonomy & can deal with ambiguity while being innovative & frugal

 

 

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Dotball Interactive Private Limited
Veena K V
Posted by Veena K V
Bengaluru (Bangalore)
3 - 6 yrs
₹2L - ₹4L / yr
Management Information System (MIS)
Data validation
Reporting
Skill Set: Advance Excel : Lookup/Reference: Vlookup , Hlookup, Transpose, & Hyper Link Sort & Custom Sort, Filter & Advanced Filter, Pivot Table, Duplicate Data Check Data Validation, Consolidate, Conditional Formatting, Grouping Data Statistical:Max, Min, Average, Count, Counta, Countif, Countifs Good knowledge on Macros Responsibilities: Preparation of daily, weekly & monthly reports for the management. Hands on experience in MS-Excel and other MIS tools. Arranging the data according to the format Analyze user requirement and further preparing reports on the same. Managing daily dashboards.
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FutureAnalytica

at FutureAnalytica

1 recruiter
Srikanth Nanepalli
Posted by Srikanth Nanepalli
Hyderabad, Bengaluru (Bangalore)
10 - 15 yrs
₹30L - ₹35L / yr
Sales
SaaS

JD: Sales Director

 

Future Analytica is looking for a driven, results-oriented Sales director with experience in the SAAS business. This sales director is expected to lead a team of sales executives covering English speaking markets and manage the revenue and market penetration goals. The Sales Director will be responsible to hire, develop, and lead a team of high-performance individual contributors to scale our presence globally.

 

Duties And Responsibilities

  • Develop, analyzes and implements sales strategy across key accounts to attain company strategic objectives
  • Own and hit annual sales targets within enterprises accounts
  • Partner with customers to understand their business needs and objectives
  • Build and maintain strong, long-lasting customer relationships
  • Effectively communicate the value proposition through proposals and presentations
  • Support marketing by attending trade shows, conferences and other marketing events
  • Oversees a team of individual contributors to meet or exceed customer acquisition and retention goals.
  • Owns strategic plan, quarterly revenue forecast, territory design, and resource planning for sales of products in all stages of the lifecycle
  • Develops team talent and pipeline includes attracting, identifying, developing, rewarding, managing, and coaching includes methodologies, consultative techniques, negotiation, and ABM strategy & tactics.
  • Identifies solutions for process and product improvement to increase revenue, profitability, and customer experience.

Ideal Qualifications

  • MBA degree and 10+ years with direct Mid-Market or Enterprise Software selling and management experience.
  • 5+ years managing individual contributors selling B2B SaaS software
  • Experience selling analytics, data, databases, predictive modelling, or business intelligence software in the US and UK.
  • Experience selling in core AI industries including Financial Services, Healthcare, Retail, Insurance, and Manufacturing.
  • Strong analytical, creative, and critical thinking skills to deliver solutions for both internal operations and customers.
  • Proven results with both early-stage and market-proven software products
  • Experience negotiating large contracts, including working with internal partners (legal, product, management) and external partners (channel, technology, etc.)
  • Excellent verbal and written communication and presentation skills.
  • Genuine flexibility and temperament to succeed in a high-energy, fast-growing startup.

About The Company

 

AI is the next big revolution for the World. Our technology enables AI for the future. Future analytica is an AI-SAAS platform that enables 10x acceleration and democratization to the entire data science journey. The company is well funded and has a team with decades of operational experience and best practice that can be shared with our clients. We are looking for top talent to help us continue our growth — and grow with us!

 

Frequently Asked Questions:

 

Why work for us?

 

It would be a Challenging, grounds up a promising circumstance for you. You get an opportunity to chip away at AI/Data analytics alongside stunning specialists with strongly backed up funding.

 

Since the organization is as yet in the beginning phases, you will see the total lifecycle of the start-up from getting the underlying clients to raising funding rounds. If you stick it out, you will experience extraordinary career growth.

 

What is the leadership team at FutureAnalytica and who are backing you?

 

Started by two young entrepreneurs, AI enthusiasts and have a solid experience in data science and analytics.

 

Dhiraj.K- Founder & CEO

Mridu Andotra-Co-Founder

 

Are you okay with remote employment?

 

Yes, but only in the India or U.S due to time zone convenience. Sometime in 2022, we may get back to offices and prefer working together.

 

Have you raised any money?

 

Yes, we raised seed funding by foreign investors

 

What is work/life balance like at your company?

 

As an early-stage startup, we wouldn’t want to hide this reality to prospective candidates: raw hours make a big difference in the impact we can make right now. This won’t always be the case, but it is at present.

 

So, often we find ourselves working later in the evening, on rare occasions a weekend, but it’s mostly driven by personal ambition. We don’t have any expectations of anyone to do so.

 

However, we love our employees to work flexible with an open-door policy where any employee can reach founders directly.

 

Our cultural values are...

 

Customer First: You put the best interest of customers first. It means doing the right thing for the customer even when none (the customer, your manager) is watching.

 

Innovation: Be an out of the box thinker

 

Love of Learning: Be curious to learn and implement

 

Impact: You accomplish an amazing amount of work

 

Ownership Taker: You take ownership of your goals and don’t blame others for lack of success and be a problem solver.

 

Authentic and Honest: You are quick to admit mistakes, learn from it. Always assume everyone is working with the best intention. No behind-the-door criticism.

 

Pro-active- Do it before someone come to ask for it.

 

Co-operative- Finally gel well with the team.

 

 

So, if you think you’re a right fit and ready to take the challenge why late write to us and our People and Culture department will come in touch with you to discuss further.

 

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Fortune 500 IT company

Fortune 500 IT company

Agency job
via Lal Bahadur Shastri Institute of Management by saravanakumar narayanan
Bengaluru (Bangalore)
3 - 7 yrs
₹8L - ₹20L / yr
Business Analysis
Business Planning
Business Intelligence (BI)
Business analyst with experience in Retail domain
Read more
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