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Service desk Jobs in Bangalore (Bengaluru)

11+ Service desk Jobs in Bangalore (Bengaluru) | Service desk Job openings in Bangalore (Bengaluru)

Apply to 11+ Service desk Jobs in Bangalore (Bengaluru) on CutShort.io. Explore the latest Service desk Job opportunities across top companies like Google, Amazon & Adobe.

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Rapyder Cloud Solutions

at Rapyder Cloud Solutions

5 recruiters
Shree Gowri
Posted by Shree Gowri
Bengaluru (Bangalore)
5 - 11 yrs
₹5L - ₹12L / yr
Project Management
Documentation
Process improvement
Project delivery
Zoho
+6 more

We are looking for a passionate PMO Lead to be part of Enterprise PMO which responsible for the entire organization support function on compliance , adherence and Governance of Standards, Operations, Policies and Procedures. We are looking for very dynamic and energetic PMO Lead to drive the delivery governance and excellence  as per Business Objectives.  Looking of people with high level accountability and ownership to drive the things for very fast growing start-up services company in India.

 

The ideal candidate for this position will have at least 8
years of program management office (PMO)  with an ability to think tactically as well as strategically while leading cross functional teams in a matrixed environment. He is single point of contact for Delivery PMO and Process Governance. The primary goal of this candidate is to achieve benefits from standardizing and following project management policies, processes, and methods to be leveraged by multiple project owners. The candidate should have the ability to provide a decision support information for stakeholders (including executives) to make appropriate decisions. The candidate should also could underpin the project delivery mechanisms ensuring that all business change in an organization is managed in a controlled way.

 

Responsibilities:

  • Transparency: providing information with a single source of the truth. Information should be relevant and accurate to support effective decision-making by stakeholders (including senior management).
  • Reusability: stopping project teams from reinventing the wheel by being a central point for lessons learned templates and best practice.
  • Delivery : making it easy for project teams to do their jobs by reducing bureaucracy, mentoring and process compliance. This includes the better coordination between two of delivery teams (One time Implementation and Managed Services) and other cross functional teams for SOP compliance and adherence.
  • Governance: ensuring that communication to different stakeholders (including senior management) & decisions are taken by the right people , based on the right information presented. The governance role can also include audit or peer reviews, developing project and program structures, Standard Operating Procedures and ensuring accountability including of Information Security Management System as per ISO standards.
  • Traceability: providing the function for managing documentation, project history and organizational knowledge.

 

  • Create, Maintain and Own the PMO Delivery and Process Governance Metrics which includes Project Financials, Task and Ticket Metrics, Process KPI, Process Improvements, Delivery Governance and Excellence

 

Skills

  • Gathering data about project progress and producing reports
  • Developing standards and processes
  • Encouraging (or enforcing where necessary) the use of those standards and processes
  • Delivering training and mentoring Delivery and Process Governance PMO members and lead the team.
  • Managing dependencies across multiple projects across delivery team

      

 


Requirements

     

  • MBA in Project/Operations/Systems/MIS or MCA Or equivalent
  • 8-12 years’ experience in Service Desk/PMO environment, in a fast-paced though structured environment
  • Strong Process and Agile Project Methodologies knowledge for managing multiple projects
  • Superior verbal, written and interpersonal communication skills with both technical and non-technical audiences.
  • Reporting on financial information such as Project Profitability, Claims and Invoicing
  • Experience in working with agile lifecycle and/or tracking and process management tools, e.g. Zoho Projects & Desk or JIRA
  • Identify and analyze opportunities and make tactical/strategic recommendations
  • Hands on project management approach that includes a proven track record of project/program execution
  • Need to have good understanding Competencies (AWS) and Industry specific foundations (ISMS, ISO 27001, GDPR) 
  • Ability to quickly switch tasks, multi-task, be highly organized and detail oriented. 
  • Ability to adapt communication style to effectively work with multiple levels within an organization 
  • Experience preparing high visibility, executive level presentation materials 

 

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Wissen Technology

at Wissen Technology

4 recruiters
Tony Tom
Posted by Tony Tom
Bengaluru (Bangalore)
1 - 5 yrs
Best in industry
skill iconJava
06692
Microservices
Data Structures
Hibernate (Java)
+1 more

Required Skills for the Java role :

  • Experience in Core Java, CXF, Spring.
  • Experience in spring boot, microservices.
  • Extensive experience in developing enterprise-scale n-tier applications for the financial domain. Should possess good architectural knowledge and be aware of enterprise application design patterns.
  • Should have the ability to analyze, design, develop and test complex, low-latency client-facing applications.
  • Good development experience with RDBMS, preferably Sybase database
  • Good knowledge of multi-threading and high volume server side development
  • Experience in sales and trading platforms in investment banking/capital markets
  • Basic working knowledge of Unix/Linux
  • Excellent problem solving and coding skills in Java
  • Strong interpersonal, communication and analytical skills.
  • Should have the ability to express their design ideas and thoughts.
  • Bachelor's/Master’s degree in Computer Science or related field from a top-tier institute (IIT, NIT, BITS, etc.).


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Ezyschooling
Meghna Sharma
Posted by Meghna Sharma
Bengaluru (Bangalore), Hyderabad, Kolkata
1 - 4 yrs
₹3.5L - ₹5.5L / yr
B2B Marketing
Field Sales
Sales
Presentation Skills
Communication Skills

Market Segment: B2B 

About Ezyschooling

Ezyschooling is a technologically driven admissions platform that bridges the gap between admission-seeking parents and schools. We believe that parenting is the toughest journey in a person’s life, and so we have made it our mission to create a one-stop destination for all your parenting worries.

Our quest is to guide parents in their decision of choosing the right school for their child as we understand the impact this decision can have on their family’s future. Parents aren’t the only group we are helping through our platform. We help schools boost their admissions by completely digitalizing and streamlining the process.

Overview of the Role:

As a Area Sales Manager specializing in the Admission Business, you will be responsible for driving sales and revenue growth within your assigned territory by promoting and selling Ezyschooling Services to various educational institutions, including CBSE, ICSE, IGCSE, IB, and Boarding schools.

Your primary focus will be on understanding the unique admission challenges of each type of institution, building relationships with key decision-makers, and achieving sales targets.

Key Responsibilities:

A. Sales and Business Development:

  1. Develop and implement a comprehensive sales strategy for the admission business, targeting Preschools, CBSE, ICSE, IGCSE, IB, and boarding schools within the assigned territory.
  2. Identify and prioritize target schools and institutions, generating leads through various channels such as networking, referrals, and online research.
  3. Conduct thorough research on individual schools, understand their admission processes, pain points, and requirements, and tailor admission sales pitches and product offerings accordingly.
  4. Engage with school administrators, principals, admission officers, and other stakeholders to demonstrate the value and benefits of the admission management solutions.
  5. Conduct product presentations and demonstrations to highlight key features and advantages of the solution.
  6. Develop and negotiate pricing proposals, contracts, and agreements in collaboration with the sales team and the legal department.

B. Relationship Building and Account Management:

  1. Build and maintain strong relationships with key decision-makers at CBSE, ICSE, IGCSE, IB, and Boarding schools, including school administrators, admission officers, and management teams.
  2. Act as a trusted advisor to schools, providing expert guidance on streamlining admission processes, enhancing efficiency, and improving the overall admission experience.
  3. Conduct regular check-ins with existing customers, address inquiries, and provide excellent customer service.
  4. Identify upselling and cross-selling opportunities within the customer base and develop strategies to maximize revenue.

C. Area Management:

  1. Effectively manage and prioritize the assigned area, including travel planning, scheduling meetings, and optimizing sales routes.
  2. Stay updated on the latest trends, regulations, and industry developments related to admission processes in CBSE, ICSE, IGCSE, IB, and Boarding schools.
  3. Attend relevant conferences, trade shows, and educational events to network, gather market intelligence, and represent the organization.

Requirements:

  1. Proven experience in sales and business development, preferably within the education sector, specifically in selling admission management solutions to CBSE, ICSE, IGCSE, IB, and boarding schools.
  2. Strong understanding of the admission processes and challenges faced by educational institutions.
  3. Excellent communication and presentation skills, with the ability to effectively engage with school stakeholders at all levels.
  4. The proactive and results-driven mindset with a track record of meeting or exceeding sales targets.
  5. Ability to build and nurture long-term relationships with customers.
  6. Strong negotiation and closing skills, with attention to detail in contract and agreement management.
  7. Exceptional organizational and time management skills, with the ability to prioritize tasks effectively.
  8. Willingness to travel within the assigned territory as required.
  9. Bachelor's or master’s degree in business, marketing, education, or a related field is preferred.

Why Ezyschooling & What We Offer:

  • Startup Environment - Work with a passionate and energetic team driven by results.
  • Growth & Compensation: Competitive Salary + High Incentive + Conveyance

Few Pointers

  • Years of Experience: 4+ years (2+preferably in EdTech/B2B/School sales)
  • Nature of Engagement: Full time
  • Salary: As per industry standard.
  • Work Location: Kolkata, Bangalore, Hyderabad
  • The number of positions: 02
  • Role Type: Full time
  • Product website Ezyschooling.com


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Risosu Consulting LLP
Vandana Saxena
Posted by Vandana Saxena
Bengaluru (Bangalore)
5 - 7 yrs
₹12L - ₹18L / yr
skill iconPython
PySpark
SQL

Job Title: Python Developer

Location: Bangalore

Experience: 5–7 Years

Employment Type: Full-Time


Job Description:


We are seeking an experienced Python Developer with strong proficiency in data analysis tools and PySpark, along with a solid understanding of SQL syntax. The ideal candidate will work on large-scale data processing and analysis tasks within a fast-paced environment.


Key Requirements:


Python: Hands-on experience with Python, specifically in data analysis using libraries such as pandas, numpy, etc.


PySpark: Proficiency in writing efficient PySpark code for distributed data processing.


SQL: Strong knowledge of SQL syntax and experience in writing optimized queries.


Ability to work independently and collaborate effectively with cross-functional teams.

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A2M Technologies Pvt Ltd
L376/A, 14th B Cross Road, Sector 6, HSR Layout, Bengaluru, Karnataka - 560102, Bengaluru (Bangalore)
1 - 4 yrs
₹2.5L - ₹6.5L / yr
Communication Skills
Interpersonal Skills
Cloud Computing
Internet of Things (IOT)
Customer Relationship Management (CRM)

Job Description: Field Sales Executive (BDE)

Company: A2M Technologies Pvt Ltd.

Job Type: Field Work

Location: L376/A, 14th B Cross Road, Sector 6, HSR Layout, Bengaluru, Karnataka - 560102


About A2M Technologies Pvt Ltd.: A2M Technologies is a Bangalore-based leader in IT and cloud solutions, offering services such as cloud computing, telecommunication, IoT, SaaS, cybersecurity, and managed IT solutions. With over 10 years of expertise, we specialize in scalable, secure, and innovative solutions that empower businesses to thrive in a competitive market.


Key Responsibilities:

Identify and develop new business opportunities through market research and networking.

• Engage with potential clients to explain A2M's solutions, including cloud services, IoT solutions, and IT infrastructure.

• Support the sales team in lead generation, cold calling, and client follow-ups.

• Work closely with cross-functional teams to align sales strategies with company goals.

• Assist in preparing sales pitches, presentations, and reports.

• Maintain and update the CRM with client interactions and data.


Required Skills:

• Excellent communication and interpersonal skills.

• Ability to learn quickly about IT services and products.

• Basic understanding of sales processes and techniques (training will be provided).

• Proficiency in MS Office and an ability to work with CRM tools.

• A proactive and problem-solving mindset. Qualifications:

• Bachelor’s degree in any discipline.

• Fresh graduates or candidates with up to 1 year of experience in any field are encouraged to apply.

• A passion for technology and a willingness to grow in the business development field.



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Contlo
Anirudh US
Posted by Anirudh US
Bengaluru (Bangalore)
1 - 5 yrs
₹3L - ₹7L / yr
User Interface (UI) Design
User Interface (UI) Development

Location: HSR Layout, Bangalore

About Contlo:

Contlo is an AI native marketing platform that enables modern fast-growing businesses to leverage their brand's own generative AI Model to run & optimize end-to-end marketing. Help them drive customer retention via personalized campaigns and automated customer journeys using contextual Generative AI marketing capabilities across customer touchpoints.

Contlo is the global leader in AGI(Artificial general intelligence) tech by operating at both application layer and also in the AI infra layer(SuperAGI). We have leading ai researchers and engineers working to build new foundational model & other autonomous agentic capabilities


Immediate / Early Joining Required

Job Description:


As a UI/UX Designer, you will be responsible for creating intuitive and visually appealing user interfaces that enhance user experience and drive engagement. You will collaborate with cross-functional teams to design and implement innovative solutions that meet user needs and business objectives.


Key Responsibilities:


1. Develop user interface designs for web and mobile applications that align with brand guidelines and usability best practices.

2. Conduct user research, usability testing, and analysis to gather insights and feedback for design improvements. 3. Create wireframes, prototypes, and mockups to visualize design concepts and interactions.

4. Collaborate with product managers, developers, and stakeholders to ensure design feasibility and alignment with project goals.

5. Optimize designs based on user feedback, analytics data, and industry trends to enhance user satisfaction.

6. Stay updated on emerging design trends, tools, and technologies to continuously improve design processes.

7. Maintain design consistency across platforms and products to provide a seamless user experience.


Qualifications:


• Bachelor's degree in Graphic Design, Interaction Design, or related field.

• Proven experience in UI/UX design for web and mobile applications.

• Proficiency in design tools such as Adobe Creative Suite, Sketch, Figma, or similar software.

• Strong understanding of user-centered design principles and usability best practices.

• Excellent communication skills and ability to present design concepts effectively.

• Portfolio showcasing a range of UI/UX projects demonstrating creativity, problem-solving skills, and attention to detail.


Join our team as a UI/UX Designer and contribute your creativity and expertise to deliver exceptional user experiences that drive product success and customer satisfaction.

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Advertising & Programmatic Marketing Platform

Advertising & Programmatic Marketing Platform

Agency job
via Merito by Merito Talent
Bengaluru (Bangalore)
3 - 8 yrs
₹10L - ₹20L / yr
PPC
Google Adwords
Social media strategy
Facebook Marketing
About Merito :

Merito is a curated talent platform where we identify, assess, and connect candidates for matching job opportunities. We are working with the mission to change the way hiring is done. The company is founded by a team consisting of alumni of IIM Ahmedabad, McKinsey with more than 2 decades of experience in recruitment, training, and coaching.

About Our Client :

Our client is Google partner in advertising and a premier Insight-driven Marketing platform. As a managed buying solution provider, they work with leading digital-first brands in India and are expanding our footprint globally, particularly focused on fast growing app-first start-ups driving their next level of scale via programmatic media. For many of its clients, programmatic marketing has emerged amongst their top three growth marketing channels alongside Google Ads and Facebook.

Job Role
- Manager : Digital Media (Strategy & Optimization)

If you are passionate of digital marketing & enjoy working with a leading growth companies and helping them to grow state of art digital media solutions then this is the RIGHT fit role for you.

What You Will Do :

- Management of paid media execution, in line with target yields and spend levels.

- Managing a team of campaign analysts/ media planners / account executives to train them on 360-degree growth into campaign management & account management

- Formulate account strategies and do engaging presentations and run business reviews (weekly, monthly, quarterly) with multiple levels of stakeholders internally and externally. Setting expectations both internally and externally.

- Tracking regular key performance metrics. Proactive risk management. Suggesting course correction and optimization of the campaigns

- Collaborate with Sales leaders to develop an optimal lead contact and conversion strategy for the sales team, with alignment on sales contact strategy

Requirements :

Qualifications and Experience:

- Bachelor's or master's degree in a quantitative discipline with 3+ years of relevant experience.

- Proficiency with digital marketing platforms and technologies - Adwords, Facebook, Linkedin & affiliates.

- Prior experience in managing teams of 3+

- Excellent communication skills, negotiation skills and presentation skills.

- Strong analytical, problem-solving and execution skills.
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Ness Technologies

at Ness Technologies

1 recruiter
Kiran Kaginkar
Posted by Kiran Kaginkar
Navi Mumbai, Bengaluru (Bangalore), Hyderabad, Pune
5 - 10 yrs
₹16L - ₹27L / yr
skill iconJava
J2EE
skill iconSpring Boot
Hibernate (Java)
MySQL
+8 more

Position : Senior Java Backend Developer

 

Job Location: Navi Mumbai / Bangalore / Hyderabad / Pune

 

Job Description :

 

At least 5 years of professional experience in developing backend applications using Java

 

- Proficiency in using Spring Boot, Hibernate, RESTful APIs, microservices and other modern web technologies

 

- Experience in working with relational and non-relational databases such as MySQL, MongoDB, Redis etc.

 

- Exp on Azure Cloud.

 

- Experience in using DevOps tools such as Docker, Jenkins etc.

 

- Knowledge of GraphQL and how to use it with Java

 

- Knowledge of best practices and principles of software engineering such as SOLID, design patterns, code quality, testing etc.

 

- Familiarity with agile methodologies such as Scrum or Kanban

 

- Ability to work independently and as part of a team

 

- Excellent communication and problem-solving skills

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Analyttica Datalab Inc.
Bengaluru (Bangalore)
1 - 4 yrs
₹5L - ₹12L / yr
skill iconJava
skill iconSpring Boot
Microservices
What Role You Are Expected To Play?
- Contribute to architectural and design discussions.
- Design, Develop & Unit test features in the product.
- Ensure smooth and timely communication with both the internal and external stakeholders.
- Participate in estimations and ensure timely delivery of the features.
- Conduct peer reviews and ensure the quality of committed code.

Essential Experience And Skill-Set You Should Have

- Should have at least 2-4 years of experience in software development.
- Should have at least 2 years of hands-on experience in Java as a programming language.
- Should be well versed with Java 8 or above.
- Strong foundation in computer science, with strong competencies in Data Structures, algorithms, and their space-time complexities.
- Expertise in developing and consuming RESTful, micro-services using Spring Framework.
- Expertise with Spring data persistence frameworks such as JPA, -Repositories, Entities, Entity Manager etc.
- Exposure to Spring Cloud Frameworks such as Discovery, Config, Spring Cloud Gateway, Ribbon.
- Good to have knowledge on other Spring Frameworks such as Spring Security, Spring AOP.
- Must be proficient with the Linux commands.
- Strong debugging and troubleshooting expertise
- Good working knowledge of Relational and Non-Relational Databases.
- Sound understanding of Agile Software Development Processes like Scrum & Kanban.
- Deep practical knowledge of Domain Driven Design approach to software design.
- Experience writing and maintaining Unit and Integration tests.

Additional Desirable Qualifications

- Good to have knowledge on Java reactive framework.
- Understanding of CI/CD (Jenkins, Maven, Docker, Kubernetes).
- Knowledge on message queueing frameworks like RabbitMQ / ActiveMQ/ Kafka will be add-on.
- Identity & Security Domain Knowledge covering OAuth2, OpenId - Connect, Digital Signatures & Certificates.
- Domain knowledge of Ed-tech industry will be a plus

Required Soft Skills

- A self-starter attitude, the ability to work independently and in a group, demonstrated initiative, and good writing/briefing skills are great to have.
- Should be good at analytical thinking and breaking down large problems into solvable chunks.
- Demonstrated the ability to think creatively and come up with ideas/thoughts with significant business/ organizational impact.
- Ability to quickly adapt to changing technological trends.

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Goodera

at Goodera

4 recruiters
Rahul Agarwal
Posted by Rahul Agarwal
Bengaluru (Bangalore)
4 - 6 yrs
₹7L - ₹12L / yr
Recruitment/Talent Acquisition
Human Resources (HR)
Business requirements
Communication Skills
Startups
Roles and Responsibilities - Specialist, Talent AcquisitionWhat does The Role demand?:- Own the full-cycle recruiting process: Source, scout, screen, and recruit the best talent- Closely collaborate with hiring managers to define required skills and backgrounds for open positions, create assessment and interview schedules and seamlessly manage coordination- Ensure 100% staffing as per the agreed Demand Sheet (Technology & Non Technology)- Enhance the portal utilization by posting jobs in a way to attract aspiring candidates- Enhance employee referral programs- Compensation negotiation as per the recruitment guidelines set in the organization- Ensure 100% on-boarding of team members by liaising with HRBP/HR Admin- Prepare monthly Recruitment Scorecard- Responsible for External Employer Branding- Managing Recruitment Partners - Empanelment and performance monitoringWho would make a good candidate?:- 4-6 years of Experience in Talent Acquisition - Experience with both Technology and Non Tech roles is Mandatory- Experience working with a startup would be desirable - Strong negotiation skills- Graduate or post-graduate in any discipline- Individual should be good at ExcelGet to know about us - www.goodera.com
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Virtues

at Virtues

1 recruiter
Senthilkumar M
Posted by Senthilkumar M
Bengaluru (Bangalore)
4 - 10 yrs
₹10L - ₹16L / yr
skill iconJava
Hibernate (Java)
skill iconSpring Boot
skill iconAmazon Web Services (AWS)
skill iconPython
+2 more

Minimum 5-7years of professional experience building web-applications
Strong experience in backend development
Strong experience in AI/Machine Learning development, Data Analysis/Processing
Experience in creating robust and secure REST APIs
Hands-on exposure to RDBMS like PostgreSQL, MySQL, MariaDB etc.
Proficiency with one or more programming languages from Java, Python, Node/JavaScript
Solid familiarity working with cloud and related technologies, AWS, GCP and Azure cloud environments
Ability to do very quick research in unknown technologies
Startup mindset, comfort with chaos and multi-tasking ability
Strong programming fundamentals in Data Structures, Algorithms
An eye for writing performance optimum code in any tool set

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