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Service desk Jobs in Bangalore (Bengaluru)

11+ Service desk Jobs in Bangalore (Bengaluru) | Service desk Job openings in Bangalore (Bengaluru)

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Rapyder Cloud Solutions

at Rapyder Cloud Solutions

5 recruiters
Shree Gowri
Posted by Shree Gowri
Bengaluru (Bangalore)
5 - 11 yrs
₹5L - ₹12L / yr
Project Management
Documentation
Process improvement
Project delivery
Zoho
+6 more

We are looking for a passionate PMO Lead to be part of Enterprise PMO which responsible for the entire organization support function on compliance , adherence and Governance of Standards, Operations, Policies and Procedures. We are looking for very dynamic and energetic PMO Lead to drive the delivery governance and excellence  as per Business Objectives.  Looking of people with high level accountability and ownership to drive the things for very fast growing start-up services company in India.

 

The ideal candidate for this position will have at least 8
years of program management office (PMO)  with an ability to think tactically as well as strategically while leading cross functional teams in a matrixed environment. He is single point of contact for Delivery PMO and Process Governance. The primary goal of this candidate is to achieve benefits from standardizing and following project management policies, processes, and methods to be leveraged by multiple project owners. The candidate should have the ability to provide a decision support information for stakeholders (including executives) to make appropriate decisions. The candidate should also could underpin the project delivery mechanisms ensuring that all business change in an organization is managed in a controlled way.

 

Responsibilities:

  • Transparency: providing information with a single source of the truth. Information should be relevant and accurate to support effective decision-making by stakeholders (including senior management).
  • Reusability: stopping project teams from reinventing the wheel by being a central point for lessons learned templates and best practice.
  • Delivery : making it easy for project teams to do their jobs by reducing bureaucracy, mentoring and process compliance. This includes the better coordination between two of delivery teams (One time Implementation and Managed Services) and other cross functional teams for SOP compliance and adherence.
  • Governance: ensuring that communication to different stakeholders (including senior management) & decisions are taken by the right people , based on the right information presented. The governance role can also include audit or peer reviews, developing project and program structures, Standard Operating Procedures and ensuring accountability including of Information Security Management System as per ISO standards.
  • Traceability: providing the function for managing documentation, project history and organizational knowledge.

 

  • Create, Maintain and Own the PMO Delivery and Process Governance Metrics which includes Project Financials, Task and Ticket Metrics, Process KPI, Process Improvements, Delivery Governance and Excellence

 

Skills

  • Gathering data about project progress and producing reports
  • Developing standards and processes
  • Encouraging (or enforcing where necessary) the use of those standards and processes
  • Delivering training and mentoring Delivery and Process Governance PMO members and lead the team.
  • Managing dependencies across multiple projects across delivery team

      

 


Requirements

     

  • MBA in Project/Operations/Systems/MIS or MCA Or equivalent
  • 8-12 years’ experience in Service Desk/PMO environment, in a fast-paced though structured environment
  • Strong Process and Agile Project Methodologies knowledge for managing multiple projects
  • Superior verbal, written and interpersonal communication skills with both technical and non-technical audiences.
  • Reporting on financial information such as Project Profitability, Claims and Invoicing
  • Experience in working with agile lifecycle and/or tracking and process management tools, e.g. Zoho Projects & Desk or JIRA
  • Identify and analyze opportunities and make tactical/strategic recommendations
  • Hands on project management approach that includes a proven track record of project/program execution
  • Need to have good understanding Competencies (AWS) and Industry specific foundations (ISMS, ISO 27001, GDPR) 
  • Ability to quickly switch tasks, multi-task, be highly organized and detail oriented. 
  • Ability to adapt communication style to effectively work with multiple levels within an organization 
  • Experience preparing high visibility, executive level presentation materials 

 

Read more
appscrip

at appscrip

2 recruiters
Kanika Gaur
Posted by Kanika Gaur
Bengaluru (Bangalore)
0 - 1 yrs
₹1.5L - ₹4L / yr
Test Automation (QA)
Manual testing
Software Testing (QA)

Key Responsibilities

Execute comprehensive manual test cases for our e-commerce platform

Design and implement automated test scripts using Selenium or Playwright

Work with AI-based testing tools to enhance testing efficiency and coverage

Identify, document, and track bugs throughout the testing lifecycle

Collaborate with developers and product managers to resolve issues

Participate in sprint planning and review meetings

Create and maintain testing documentation



Requirements

Minimum 1 year of hands-on software testing experience

Strong manual testing skills with attention to detail

Experience with test automation frameworks (Selenium or Playwright)

Familiarity with AI-based testing tools and approaches

Understanding of e-commerce platforms and their testing requirements

Excellent problem-solving and analytical skills

Strong communication and collaboration abilities

Experience with agile testing methodologies



Selection Process



Our hiring process involves practical assessment to ensure candidates have the hands-on experience we require:

Initial screening and interview

First-round technical assessment (practical task)

Technical interview

Second-round technical assessment (practical task)

Final interview

Note: Completion of the practical assessment tasks is mandatory for all candidates as we prioritize demonstrated skills and hands-on experience.



You can directly contact us on nine three one six one two zero one three two

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TalentXO
tabbasum shaikh
Posted by tabbasum shaikh
Bengaluru (Bangalore)
12 - 18 yrs
₹26L - ₹30L / yr
Product Management
Angular
Computer Networking

Role & Responsibilities

Product Strategy & Planning-

  • Align product initiatives with the organization’s strategic goals.
  • Develop and execute product strategies and long-term roadmaps.
  • Conduct market research and competition analysis to identify opportunities.

Product Development & Delivery-

  • Oversee the full product lifecycle from ideation to deployment.
  • Ensure product delivery within timelines while maintaining quality standards.
  • Work closely with engineering teams developing applications using Angular and ASP.NET Core.

Team Leadership-

  • Lead and mentor a team of developers and product professionals.
  • Foster a culture of innovation, collaboration, and accountability.
  • Motivate and challenge the team to achieve product and business goals.

Customer & Stakeholder Management-

  • Ensure high levels of customer satisfaction through continuous product improvement.
  • Maintain effective communication with internal and external stakeholders.
  • Collaborate with business development and sales teams to support growth initiatives.

Product Innovation & Improvement-

  • Introduce new product features and cross-product functionalities.
  • Continuously gather customer feedback to improve product offerings.
  • Drive innovation to enhance product value and market competitiveness.

Ideal Candidate

  • Strong Senior Product Manager with past development experience profile.
  • Mandatory (Experience 1) – Must have 12+ years of overall experience, with 3+ years as a Product Manager in the recent career (last 3 years)
  • Mandatory (Experience 2) – Must have 3+ years of hands-on technical background in software development (Dot net and Angular stack preferred)
  • Mandatory (Experience 4) – Must have end-to-end product lifecycle experience, including product strategy, roadmap, development, and delivery
  • Mandatory (Education) – Candidate must have B.Tech / M.Tech (Engineering background)

Mandatory(Note) – This is a tech-heavy Product Manager role, not a purely managerial/coordination role

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Wissen Technology

at Wissen Technology

4 recruiters
Yamuna Wissen
Posted by Yamuna Wissen
Bengaluru (Bangalore)
10 - 20 yrs
Best in industry
skill iconJava
skill iconSpring Boot
Microservices

Experience: 10 to 20 years

Location: Bangalore

We are seeking a passionate and skilled Java Technical Lead with 8 to 12 years of experience in product

development and team leadership. As a key member of our global software development team, you

will be responsible not only for solving complex technical problems but also for leading and mentoring

engineers, driving the design of scalable systems, and ensuring high quality delivery across projects.

Experience in leading development teams, managing end

to end project delivery, and working directly

with clients to translate business problems into technical solutions is essential.

Key Responsibilities:

Lead the design, development, testing, a nd deployment of scalable Java applications.

Break down client/business problems and define clear technical tasks for the team.

Provide technical guidance and mentorship to team members throughout the development

lifecycle.

Collaborate with cross functiona l teams to deliver new features and enhancements.

Participate in and lead code reviews, ensuring adherence to best practices and maintaining

code quality.

Own and drive the architecture and design discussions for new modules and systems.

Ensure timely deli very of project milestones and proactively resolve technical blockers.

Evaluate and integrate new tools and technologies to improve efficiency and product quality.

Serve as the primary technical point of contact for your team and stakeholders.

Required Ski

lls:

8+ years of hands on experience in Java development.

Proven experience in building products or applications from scratch (not just

maintenance/support).

Strong object oriented programming skills and hands on experience with Spring, Spring Boot,

Hibernate, etc.

Solid understanding of system architecture, design patterns, and microservices architecture.

Experience in leading small to mid sized teams and managing technical delivery.

Proficiency in data structures, algorithms, and performance optimiz ation.

Strong communication and stakeholder management skills.

Experience working with RESTful APIs and cloud platforms such as AWS, Azure, or GCP is a

plus.

Good understanding of SQL and NoSQL databases.

Strong debugging, troubleshooting, and problemStrong debugging, troubleshooting, and problem--resoresolution skills.lution skills.

Desired Attributes:

Desired Attributes: Excellent problemExcellent problem--solving and decisionsolving and decision--making skills.making skills. High levels of ownership, accountability, and selfHigh levels of ownership, accountability, and self--drive.drive. Strong team leadership and collaboration abilities.Strong team leadership and collaboration abilities. Proactive attitude and commitment to engineering excellenProactive attitude and commitment to engineering excellence.ce. Recognitions or awards in previous roles are a big plus.Recognitions or awards in previous roles are a big plus. Passion for continuous learning, coaching others, and improving team capabilities.Passion for continuous learning, coaching others, and improving team capabilities.

About Wissen Technology:

About Wissen Technology:

Wissen Technology is a niche global consulting and solutions company that brings unpa

Wissen Technology is a niche global consulting and solutions company that brings unparalleled domain ralleled domain expertise in Banking and Finance, Telecom and Startups. Wissen Technology is a part of Wissen Group expertise in Banking and Finance, Telecom and Startups. Wissen Technology is a part of Wissen Group and was established in the year 2015. Wissen has offices in the US, India, UK, Australia, Mexico, and and was established in the year 2015. Wissen has offices in the US, India, UK, Australia, Mexico, and Canada, with bestCanada, with best--inin--class infrastructclass infrastructure and development facilities. Wissen has successfully delivered ure and development facilities. Wissen has successfully delivered projects worth $1 Billion for more than 25 of the Fortune 500 companies. The Wissen Group overall projects worth $1 Billion for more than 25 of the Fortune 500 companies. The Wissen Group overall includes more than 4000 highly skilled professionals.includes more than 4000 highly skilled professionals.

Wissen Technology provides exceptional

Wissen Technology provides exceptional value in mission critical projects for its clients, through value in mission critical projects for its clients, through thought leadership, ownership, and assured onthought leadership, ownership, and assured on--time deliveries that are always ‘first time right’.time deliveries that are always ‘first time right’.

Our team consists of 1500+ highly skilled professionals, with leadership and senior management

Our team consists of 1500+ highly skilled professionals, with leadership and senior management eexecutives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and xecutives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world.with rich work experience in some of the biggest companies in the world.

Wissen Technology offers an array of services including Application Development,

Wissen Technology offers an array of services including Application Development, Artificial Intelligence Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.

We have been certified as a

We have been certified as a Great Place to WorkGreat Place to Work®® for two consecutive years (2020for two consecutive years (2020--2022) and voted 2022) and voted as the Top 20 AI/ML vendor as the Top 20 AI/ML vendor by CIO Insider.by CIO Insider.

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iSahayog NGO
Bengaluru (Bangalore)
0 - 1 yrs
₹1.5L - ₹2.5L / yr
Communication Skills
MS-Office

This Recruitment is Specially for Physically Handicapped and Female Candidates belongs to a poor family.

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DelaPlex Software

at DelaPlex Software

2 recruiters
Sunil Kandukuri
Posted by Sunil Kandukuri
Pune, Nagpur, Hyderabad, Bengaluru (Bangalore)
5 - 8 yrs
₹5L - ₹10L / yr
Automation
Software Testing (QA)
Manual testing
Selenium
skill iconJava

Role: Automation QA

Experience: 5+ Years

Location: Nagpur/Pune/Hyderabad/Bengaluru.

Job description:

Must have skills: Manual & Automating testing, mobile app testing, API testing. 

Nice to have: SQL DB and ETL Testing, Performance Testing

Requirement and Responsibility:

  • 5+ years of experience in Manual & Automation testing With Java and Selenium.

  • At-least 2+years’ experience in using Appium for mobile application automation testing.

  • Should be good in writing Automation framework from scratch.

  • Experience with automation testing using Hybrid Framework Structures is an added advantage.

  • Should be able to automate different layers (Front end, backend, API/Webservices) of application using different automation approach.

  • Relevant experienced in using Postman Tools for API Testing.

  • Hands on experience on Test Link and similar tools.

  • Should be able to learn quickly.

  • Should maintain documentation of work.

  • Good communication in English, both written and spoken.

  • Knowledge of agile methodologies

  • Knowledge of Test Case, Test Scenario creation.

  • Knowledge of Standard QA Process

Nice to have:

  • Knowledge of SQL database and ETL testing

  • Knowledge of performance testing using JMeter

Read more
Ad-Tech Company For OOH Digital Advertising

Ad-Tech Company For OOH Digital Advertising

Agency job
via Unnati by Sarika Tamhane
Kolkata, Pune, Bengaluru (Bangalore)
10 - 12 yrs
₹6L - ₹12L / yr
Sales

Our client provides outdoor advertising solutions by acting as digital Out-of-Home (DOOH) advertising medium providing advertising services which are innovative as well as affordable by relying on technology & analytics. Their clientele includes 200+ brands such as Amazon.in, Tata, Cadbury, Maruti Suzuki, Asian Paints, Airtel, Netflix, TVS etc.

 

Founded in 2016 and by the alumni of ISB and IIT, our client is headquartered in Hyderabad, Telangana. They have raised a total of $18.3M in funding over 6 rounds. With regards to recognitions, some of them are, ‘Forbes Under 30 Asia’, ‘Star Innovator 2017', 'Best Innovator at Global Entrepreneurship Summit', etc.

 

As a City Head - Sales, you will be responsible for generating local & national direct leads, building and nurturing client relationships.


What you will do:

  • Creating and executing a strategic sales plan that expands customer base
  • Generating revenue through SMB and enterprise accounts
  • Ensuring growth on target numbers month on month with a clear growth plan of action
  • Tapping new segments to drive revenues
  • Ensuring proper updating and maintenance of various reporting formats
  • Recruiting salespeople, setting objectives, training and coaching and monitoring performance ensuring assigned tasks and responsibilities are fulfilled
  • Identifying knowledge gaps within the team and developing a plan to fulfil them

 

Desired Candidate Profile

What you need to have:

  • Graduation/ Post Graduation (MBA- Sales & Marketing)
  • 4+ years in sales management within a corporate setting
  • Industry background: Advertising/Marketing/Sales
  • Self-Motivation
  • Proven track record of success in the the sales cycle from plan to close
  • Excellent communication, interpersonal, and organizational skills
  • Superb leadership abilities
  • Flexible for working 6 days a work
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Tailor and Circus

at Tailor and Circus

1 recruiter
Gaurav Durasamy
Posted by Gaurav Durasamy
Bengaluru (Bangalore), Coimbatore
1 - 3 yrs
₹5L - ₹9L / yr
skill iconRuby on Rails (ROR)
skill iconRuby
Rails Framework
skill iconJavascript
MySQL
+2 more

Tailor and Circus is an online ecommerce brand, looking for full-time a Ruby on Rails Developer to work with the brand on cutting edge technologies combined with an ability to be innovative while creating solutions in a team environment.

 

Roles and Responsibilities

 

  • Perform all phases of software engineering including requirements analysis, application design, architecture design, code development, deployment and testing.
  • Design and implement product features in collaboration with business and internal stakeholders.
  • Design reusable components, frameworks, and libraries.
  • Work very closely with architecture groups and drive solutions.
  • Participate in an Agile/Scrum methodology to deliver high-quality software releases every 2 weeks through Sprints.
  • Design and develop innovative solutions to meet the needs of the business.
  • Review code and provide feedback related to best practices and improving performance.
  • Troubleshoot production support issues post-deployment and come up with solutions as required.

Desired Candidate Profile

  • 1-3 yrs of experience with Rails 4 or 5 framework.
  • Development and delivery experience with Ruby (1.9, 2.x); Rails (4 or 5).
  • Good to have HTML, CSS, AJAX, jQuery and excellent JavaScript knowledge.
  • Good ability to understand, discuss, design, develop, test, document, and troubleshoot an interactive AJAX enabled Rails application that uses REST, SOAP, SQL.
  • Knowledge on AWS is requirement.
  • Experience on Heroku, Azure would be an added advantage.,
  • A knack for writing clean, readable Ruby code
  • Ability to integrate multiple data sources and databases into one system
  • Understanding of fundamental design principles behind a scalable application
  • Able to create database schemas that represent and support business processes
  • Able to implement automated testing platforms and unit tests
  • Proficient understanding of code versioning tools (e.g. Git, Mercurial or SVN)
  • Familiarity with development aiding tools (such as Bower, Bundler, Rake, etc)
  • Familiarity with continuous integration

 

 

Mandatory Requirements:

  • Minimum 2-3 years coding experience on Ruby on Rails platform
  • Experience in working with Ecommerce products
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Kushals Retail

at Kushals Retail

2 recruiters
Manish Gulechha
Posted by Manish Gulechha
Bengaluru (Bangalore)
6 - 11 yrs
₹8L - ₹11L / yr
Recruitment/Talent Acquisition
Recruitment
Acquisition
Sourcing
Screening
+3 more

We are looking for a Recruiter Lead responsible for full-cycle recruiting experience, from talent sourcing and attracting candidates to interviewing and hiring great employees.

 

You will collaborate with department managers on a regular basis and proactively identify future hiring needs. You will ensure our company attracts, hires, and retains the best employees while growing a strong talent pipeline. You will develop & lead a team of HR recruiters.

 

Job Roles & Responsibilities

  • Sourcing and attracting candidates by using databases, social media, etc
  • Designing and implementing the overall recruiting strategy
  • Conducting interviews and filtering candidates for open positions
  • Perform job and task analysis to document job requirements and objectives
  • Prepare recruitment materials and post jobs to appropriate job board/newspapers/colleges etc
  • Provide analytical and well documented recruiting reports to the rest of the team
  • Act as a point of contact and build influential candidate relationships during the selection process
  • Promote the company’s reputation as “best place to work”
Read more
Champions group

at Champions group

1 recruiter
Poojitha Kanampalli
Posted by Poojitha Kanampalli
Bengaluru (Bangalore)
6 - 18 yrs
₹8L - ₹15L / yr
Marketing
Databases
Web Analytics
Search Engine Optimization (SEO)
Search Engine Marketing (SEM)
Champions Infometrics is Hiring for  Marketing Head or Chief Makreting Officer who is in to Data Driven Marekting Experience.

Immeidate Requirement
Read more
Bridgei2i Analytics Solutions
Venniza Glades
Posted by Venniza Glades
Remote, Bengaluru (Bangalore)
6 - 10 yrs
₹8L - ₹15L / yr
User Interface (UI) Design
User Experience (UX) Design
Product design

About BRIDGEi2i

BRIDGEi2i is a trusted partner to enterprises globally for driving actions for digital transformation outcomes. Our clients choose us for our ability to provide contextual AI-powered analytics solutions to solve complex business problems and deliver digital transformation outcomes.

We specialize in asset-based consulting, a structured approach to solving complex business problems that deploy contextual solutions powered by our proprietary AI accelerators (Watchtower, Recommender, Optimizer and Converser). This helps enterprises drive wider consumption of insights and faster and more accurate decisions across

the board, thereby enabling faster time to value.

We are headquartered in Bangalore, India and also have offices in Fremont, Dallas, Chicago, Seattle and Boston.

 

About the team

BRIDGEi2i centralized design team is responsible for enabling design thinking across the organization and setting the standards for designing our products, solutions and projects. Speed, excellence, and collaboration are our core values.

 

 Your Key Responsibilities

  • Collaborate with business units, PMs, software engineers and leaders to help prioritize and guide design decisions.
  • Facilitate design thinking workshops to navigate ambiguity.
  • Deliver world-class designs to internal and external stakeholders.
  • Iterate designs and documentation based on continued user testing and feedback.
  • Work in a fast-paced environment.
  • Contribute to our design system.

 

The Ideal Candidate

  • 4-6 years of experience in UX/UI
  • B2B product design experience
  • Shipped products
  • Data-driven
  • Open to receiving feedback from unexpected sources
  • Passionate about all things design
  • Exceptional interpersonal, collaborative, and creative problem-solving skills
  • Strong understanding of design processes
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