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Service desk Jobs in Bangalore (Bengaluru)

11+ Service desk Jobs in Bangalore (Bengaluru) | Service desk Job openings in Bangalore (Bengaluru)

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Rapyder Cloud Solutions

at Rapyder Cloud Solutions

5 recruiters
Shree Gowri
Posted by Shree Gowri
Bengaluru (Bangalore)
5 - 11 yrs
₹5L - ₹12L / yr
Project Management
Documentation
Process improvement
Project delivery
Zoho
+6 more

We are looking for a passionate PMO Lead to be part of Enterprise PMO which responsible for the entire organization support function on compliance , adherence and Governance of Standards, Operations, Policies and Procedures. We are looking for very dynamic and energetic PMO Lead to drive the delivery governance and excellence  as per Business Objectives.  Looking of people with high level accountability and ownership to drive the things for very fast growing start-up services company in India.

 

The ideal candidate for this position will have at least 8
years of program management office (PMO)  with an ability to think tactically as well as strategically while leading cross functional teams in a matrixed environment. He is single point of contact for Delivery PMO and Process Governance. The primary goal of this candidate is to achieve benefits from standardizing and following project management policies, processes, and methods to be leveraged by multiple project owners. The candidate should have the ability to provide a decision support information for stakeholders (including executives) to make appropriate decisions. The candidate should also could underpin the project delivery mechanisms ensuring that all business change in an organization is managed in a controlled way.

 

Responsibilities:

  • Transparency: providing information with a single source of the truth. Information should be relevant and accurate to support effective decision-making by stakeholders (including senior management).
  • Reusability: stopping project teams from reinventing the wheel by being a central point for lessons learned templates and best practice.
  • Delivery : making it easy for project teams to do their jobs by reducing bureaucracy, mentoring and process compliance. This includes the better coordination between two of delivery teams (One time Implementation and Managed Services) and other cross functional teams for SOP compliance and adherence.
  • Governance: ensuring that communication to different stakeholders (including senior management) & decisions are taken by the right people , based on the right information presented. The governance role can also include audit or peer reviews, developing project and program structures, Standard Operating Procedures and ensuring accountability including of Information Security Management System as per ISO standards.
  • Traceability: providing the function for managing documentation, project history and organizational knowledge.

 

  • Create, Maintain and Own the PMO Delivery and Process Governance Metrics which includes Project Financials, Task and Ticket Metrics, Process KPI, Process Improvements, Delivery Governance and Excellence

 

Skills

  • Gathering data about project progress and producing reports
  • Developing standards and processes
  • Encouraging (or enforcing where necessary) the use of those standards and processes
  • Delivering training and mentoring Delivery and Process Governance PMO members and lead the team.
  • Managing dependencies across multiple projects across delivery team

      

 


Requirements

     

  • MBA in Project/Operations/Systems/MIS or MCA Or equivalent
  • 8-12 years’ experience in Service Desk/PMO environment, in a fast-paced though structured environment
  • Strong Process and Agile Project Methodologies knowledge for managing multiple projects
  • Superior verbal, written and interpersonal communication skills with both technical and non-technical audiences.
  • Reporting on financial information such as Project Profitability, Claims and Invoicing
  • Experience in working with agile lifecycle and/or tracking and process management tools, e.g. Zoho Projects & Desk or JIRA
  • Identify and analyze opportunities and make tactical/strategic recommendations
  • Hands on project management approach that includes a proven track record of project/program execution
  • Need to have good understanding Competencies (AWS) and Industry specific foundations (ISMS, ISO 27001, GDPR) 
  • Ability to quickly switch tasks, multi-task, be highly organized and detail oriented. 
  • Ability to adapt communication style to effectively work with multiple levels within an organization 
  • Experience preparing high visibility, executive level presentation materials 

 

Read more
IT service & IT consulting company

IT service & IT consulting company

Agency job
Bengaluru (Bangalore)
1 - 7 yrs
₹5L - ₹12L / yr
International sales
Sales
Effective communication
Customer Relationship Management (CRM)
This position performs outbound calls to potential and current customers to qualify them as
sales lead for sales specialists.
• This position will require working closely with Sales to ensure the accurate and effective quality
of sales leads.
• The SDR’s will be assigned to various customers of Trexinet, wherein they can be assigned to more than one customer at one given time

• Make outgoing calls to potential customers to schedule high-quality leads for sales.
• Serve as Trexinet customer’s professional representative when dealing with prospects: via
phone, email, etc.
• Possess strong knowledge of assigned products to identify customer needs when qualifying
them.
• Document each call as per company and departmental policies and procedures.
• Follow up with potential customers in a timely manner if necessary.
• Demonstrate an aptitude for sales, be able to ask for the next meeting and suggest additional
products or services to increase customer satisfaction and revenue.
• Apply a positive customer service attitude in interactions with all customers. Be able to
establish a positive rapport.
• Be patient and understanding in all customer interactions.
• Communicate effectively and professionally in all forms of communication with internal and
external customers.
• Maintain regular attendance and to arrive at work on time.
The work will be in US Time Zone, so candidates should be open for the night shift
Read more
Aureus Tech Systems

at Aureus Tech Systems

3 recruiters
Naveen Yelleti
Posted by Naveen Yelleti
Kolkata, Hyderabad, Chennai, Bengaluru (Bangalore), Bhubaneswar, Visakhapatnam, Vijayawada, Trichur, Thiruvananthapuram, Mysore, Delhi, Noida, Gurugram, Nagpur
1 - 7 yrs
₹4L - ₹15L / yr
PySpark
Data engineering
Big Data
Hadoop
Spark
+2 more

Skills and requirements

  • Experience analyzing complex and varied data in a commercial or academic setting.
  • Desire to solve new and complex problems every day.
  • Excellent ability to communicate scientific results to both technical and non-technical team members.


Desirable

  • A degree in a numerically focused discipline such as, Maths, Physics, Chemistry, Engineering or Biological Sciences..
  • Hands on experience on Python, Pyspark, SQL
  • Hands on experience on building End to End Data Pipelines.
  • Hands on Experience on Azure Data Factory, Azure Data Bricks, Data Lake - added advantage
  • Hands on Experience in building data pipelines.
  • Experience with Bigdata Tools, Hadoop, Hive, Sqoop, Spark, SparkSQL
  • Experience with SQL or NoSQL databases for the purposes of data retrieval and management.
  • Experience in data warehousing and business intelligence tools, techniques and technology, as well as experience in diving deep on data analysis or technical issues to come up with effective solutions.
  • BS degree in math, statistics, computer science or equivalent technical field.
  • Experience in data mining structured and unstructured data (SQL, ETL, data warehouse, Machine Learning etc.) in a business environment with large-scale, complex data sets.
  • Proven ability to look at solutions in unconventional ways. Sees opportunities to innovate and can lead the way.
  • Willing to learn and work on Data Science, ML, AI.
Read more
Bengaluru (Bangalore)
2 - 8 yrs
₹4L - ₹25L / yr
Software Testing (QA)
Test Automation (QA)
Appium
Selenium
skill iconPython
+8 more

Experience: 2 to 8 Years


Technical skills:

> Experience in L2, L3 Networking / Datacom Protocols.

> Experience in Python Scripting is Must.

> Experience in QA Automation Testing.

Note: Direct & Permanent role with us & it’s a hybrid model work culture.


Please acknowledge the mail with the below details & also share your updated CV :

Total Experience :

Python Automation Testing Exp :

Networking Experience:

 

Current CTC:

Expected CTC:

Notice Period:

 

Fine with Hybrid model ( 3 days work from the office ) Yes / No :

Fine with the location – Madiwala happiest mind office – Yes / No :

Read more
Kloud9 Technologies
Seeta Kapilavai
Posted by Seeta Kapilavai
Bengaluru (Bangalore)
6 - 12 yrs
Best in industry
skill iconJava
skill iconJavascript
skill iconReact.js
skill iconAngular (2+)
skill iconAngularJS (1.x)
+4 more

Building web application front end & backend

React

Spring Core, Spring MVC

Spring Boot

Spring Webflux/Reactive

Mongo DB/Cassandra

HTML, CSS, Javascript,

Cloud Basics (AWS/GCP/Azure)

Cloud Functions (AWS/GCP/Azure)


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Recro

at Recro

1 video
32 recruiters
Priyal Shenoy
Posted by Priyal Shenoy
Remote, Bengaluru (Bangalore)
3 - 7 yrs
₹7L - ₹20L / yr
skill iconReact.js
skill iconJavascript
skill iconRedux/Flux
skill iconHTML/CSS
skill iconjQuery
+6 more

Job Description:

We are looking for good JavaScript developers who are proficient with React.js. 

Responsibilities

  • Developing new user-facing features using React.js.
  • Have 2-4 years of experience.
  • Building reusable components and front-end libraries for future use
  • Translating designs and wireframes into high-quality code
  • Optimizing components for maximum performance across a vast array of web-capable devices and browsers

Skills:

  • Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
  • Thorough understanding of React.js and its core principles
  • Experience with popular React.js workflows (such as Flux or Redux)
  • Experience with data structure libraries (e.g., Immutable.js
  • Familiarity with RESTful APIs
  • Knowledge of modern authorization mechanisms, such as JSON Web Token
  • Familiarity with modern front-end build pipelines and tools
  • A knack for benchmarking and optimization
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Electric vehicle charging infrastructure solutions.( SC1)

Electric vehicle charging infrastructure solutions.( SC1)

Agency job
via Multi Recruit by Ravish E
Bengaluru (Bangalore)
5 - 7 yrs
₹18L - ₹20L / yr
skill iconPHP
MySQL
skill iconLaravel
skill iconCodeIgniter
  • Preferably 5+ years of experience in LAMP (Linux, Apache, MySQL, & PHP) development stack
  • Proven software development experience in PHP and of developing REST (JSON) / SOAP (XML) based web services
  • Experience in Cloud platform like AWS/Azure
  • Experience with HTML5 / JavaScript (JQuery) / CSS / AJAX / Angular / Yii Framework is preferred
  • Experience in caching solutions like Redis and Memcached
  • Experience in tools like Ansible, Docker
  • Knowledge of source control systems such as GIT is a plus

Good to have
  • Be able to work in cross-function teams
  • Write high-quality code per industry standards and best practices
  • Test the code for quality assurance, debug identified bugs and resolve issues
  • Support in deploying and maintenance of product and services
  • Documenting product services progress, status, and manuals
  • Participate in team meetings and planning & review sessions
Read more
Insyncai Inc

at Insyncai Inc

1 recruiter
Agency job
via nexchangein by Divya Nair
Bengaluru (Bangalore)
2 - 4 yrs
₹15L - ₹25L / yr
skill iconRuby on Rails (ROR)
skill iconRuby

 

Qualification

  •     Total Experience level of 2 to 4 years of software development
  •     Strong problem-solving skills, data structures, and algorithms
  •     Experience with distributed systems handling a large amount of data
  •     Excellent coding skills in any one/more among Ruby/ROR.
  •     Good understanding of Web Technologies (RestFul APIs, Authentication)
  •     Good understanding of Database Systems
  •     Experience in working on Data Science problems is a plus
  •     B.Tech/BE/M. Tech in Computer Science or equivalent

 

Responsibilities

We believe in a setup where our engineers get to experience most components of our platform though they might be experts in one/few areas. Here are some areas where based on your choice & experience you would be working on:

Enhancing various components of our AI platform (e.g Context engine, Feed Integration pipeline, Configuration Manager etc)

Managing bot development/on-boarding for existing/new clients which includes building Bot UI flows, integration of client APIs etc

Exploring new capabilities and integrating external systems (e.g Google Vision APIs, Greatschool.org APIs etc) into bot platforms based on use cases

Building/enhancing customer/employee facing Admin Site for reporting, setup, customer onboarding, configurations, AI training, Monitoring and alerting etc

Building/managing RESTful APIs for various features within the core bot platform

Exploring/integrating/enhancing with various third-party messaging systems (e.g FB Messenger, Twitter, Viber, Alexa, Zendesk, Salesforce etc) as these platforms evolve in capabilities

Building/managing AWS clusters for clients

Automating test cases, build process.

 

About Insyncai

Insyncai is the leading Customer Experience automation platform for enterprises who need to up-level the entire customer journey. eCommerce penetration has increased more in the last year than it has over the last decade, therefore brands are looking to move beyond legacy systems. Insyncai provides a solution that provides a world-class customer experience for any team. Insyncai’s platform does not require any work from their partners, builds a custom, AI solution in under 4 weeks, and has been shown to automate up to 75% of a customer's journey including support, product discovery, product education and purchase. Having grown 300% YoY, we work with large Fortune 500 brands like Verizon Media, Stamps.com, and more.

 

Please visit:

https://www.google.com/url?q=https://www.insyncai.com/&;sa=D&source=calendar&usd=2&usg=AOvVaw3m7iT3efNvdv9gm-bIJYId">https://www.insyncai.com/

https://www.google.com/url?q=https://www.crunchbase.com/organization/insync-c17a&;sa=D&source=calendar&usd=2&usg=AOvVaw3mmTseE_S_ai7P7bS-uE6f">https://www.crunchbase.com/organization/insync-c17a



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Dazeworks

at Dazeworks

4 recruiters
Aditi Gupta
Posted by Aditi Gupta
Remote, Pune, Bengaluru (Bangalore), Delhi, Gurugram, Noida, Ghaziabad, Faridabad
3 - 8 yrs
₹15L - ₹30L / yr
Salesforce
Salesforce.com
SFDC
Salesforce Lightning
Integration
+2 more

What you'll do

Your job responsibilities include

  • Planning and coordinating with internal and external stakeholders to ensure project execution as per technical and functional specifications.
  • Reviewing technical requirements and adapting those into a Force.com application.
  • Communicating with end-users to fully understand client expectations.
  • Participating in and leading code-review sessions to identify potential project bottlenecks and suggest solutions.
  • Requirement analysis, database design, coding, testing, implementation and maintenance of Salesforce and associated software applications.
  • Managing technical delivery of integrations and custom extensions.
  • Providing hands-on support in software/application architecture, development, design, independent analysis and problem resolution.
  • Overseeing development, design, UI and technology integration efforts for effective completion of a project.
  • Salesforce.com setup, configuration, customization, data Migration and deployment of applications to Force.com platform
  • Providing guidance to clients over technology, processes and applications while updating them on regular project related developments.

Who you are

  • 3+ years of experience in Force.com applications design, development, integration, AppExchange launch and support and minimum 6 months to 1 year of hands on experience in Salesforce Lightning development.
  • Fluent in Salesforce Lightning. Extensive experience developing Lightning Components – both within the Salesforce Lightning Design System and by writing custom Lightning Components in Java Script within the Aura framework.
  • Solid experience of Lightning component development and Salesforce customization.
  • Convert business requirements into well-architected solutions that best leverage the Salesforce.com platform. Develop the technical Design, custom solution and system design based on lightning platform
  • Minimum of 6 months Lightning Component development experience.
  • Minimum of 6 months experience with Salesforce platform programming languages – Apex, Visualforce, Lightning Component framework.
  • Minimum of 6 months experience with Lightning Design System framework.
  • JavaScript, Remote Objects or JavaScript Remoting/events, JQuery, CSS
  • Salesforce Static Resources Setup and usage of lightning apps and embedding in VF pages.
  • Implementing REST integration (Salesforce.com web services API, REST API, JSON, Apex, HTML)
  • Being a Certified Force.com Developer is a must, an Advanced Developer is highly desirable
  • Strong knowledge of Agile methodology
  • Proficiency in Apex, Visualforce, Web Services, SOQL, AJAX, XML, Javascript, HTML
  • Experience in SFDC customization, integration and administration
  • The ability to lead workshops and provide direction to your team members
  • Excellent communication and presentation skills
Read more
Adroitent ITES Private Limited
Bengaluru (Bangalore)
2 - 7 yrs
₹6L - ₹12L / yr
skill iconRuby
rspec
skill iconRuby on Rails (ROR)
We are hiring Ruby Developers at Bangalore.
Read more
StrawberryBox Media Pvt Ltd
Vidhi S Bangoria
Posted by Vidhi S Bangoria
Bengaluru (Bangalore)
3 - 6 yrs
₹5L - ₹10L / yr
skill iconReact Native
skill iconReact.js
skill iconRedux/Flux
skill iconJavascript
You should have at-least 3 years of experience working in React Native (production environment), a team-player, a street-smart, give attention to details and are enthusiastic in joining a startup culture. We are looking for a React Native developer who is well conversed in JavaScript in building performant mobile applications on both Android and iOS platforms.
Read more
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