11+ Service desk Jobs in Bangalore (Bengaluru) | Service desk Job openings in Bangalore (Bengaluru)

We are looking for a passionate PMO Lead to be part of Enterprise PMO which responsible for the entire organization support function on compliance , adherence and Governance of Standards, Operations, Policies and Procedures. We are looking for very dynamic and energetic PMO Lead to drive the delivery governance and excellence  as per Business Objectives.  Looking of people with high level accountability and ownership to drive the things for very fast growing start-up services company in India.

The ideal candidate for this position will have at least 8
years of program management office (PMO)  with an ability to think tactically as well as strategically while leading cross functional teams in a matrixed environment. He is single point of contact for Delivery PMO and Process Governance. The primary goal of this candidate is to achieve benefits from standardizing and following project management policies, processes, and methods to be leveraged by multiple project owners. The candidate should have the ability to provide a decision support information for stakeholders (including executives) to make appropriate decisions. The candidate should also could underpin the project delivery mechanisms ensuring that all business change in an organization is managed in a controlled way.

Responsibilities:

• Transparency: providing information with a single source of the truth. Information should be relevant and accurate to support effective decision-making by stakeholders (including senior management).
• Reusability: stopping project teams from reinventing the wheel by being a central point for lessons learned templates and best practice.
• Delivery : making it easy for project teams to do their jobs by reducing bureaucracy, mentoring and process compliance. This includes the better coordination between two of delivery teams (One time Implementation and Managed Services) and other cross functional teams for SOP compliance and adherence.
• Governance: ensuring that communication to different stakeholders (including senior management) & decisions are taken by the right people , based on the right information presented. The governance role can also include audit or peer reviews, developing project and program structures, Standard Operating Procedures and ensuring accountability including of Information Security Management System as per ISO standards.
• Traceability: providing the function for managing documentation, project history and organizational knowledge.

• Create, Maintain and Own the PMO Delivery and Process Governance Metrics which includes Project Financials, Task and Ticket Metrics, Process KPI, Process Improvements, Delivery Governance and Excellence

Skills

• Gathering data about project progress and producing reports
• Developing standards and processes
• Encouraging (or enforcing where necessary) the use of those standards and processes
• Delivering training and mentoring Delivery and Process Governance PMO members and lead the team.
• Managing dependencies across multiple projects across delivery team

• MBA in Project/Operations/Systems/MIS or MCA Or equivalent
• 8-12 years’ experience in Service Desk/PMO environment, in a fast-paced though structured environment
• Strong Process and Agile Project Methodologies knowledge for managing multiple projects
• Superior verbal, written and interpersonal communication skills with both technical and non-technical audiences.
• Reporting on financial information such as Project Profitability, Claims and Invoicing
• Experience in working with agile lifecycle and/or tracking and process management tools, e.g. Zoho Projects & Desk or JIRA
• Identify and analyze opportunities and make tactical/strategic recommendations
• Hands on project management approach that includes a proven track record of project/program execution
• Need to have good understanding Competencies (AWS) and Industry specific foundations (ISMS, ISO 27001, GDPR) 
• Ability to quickly switch tasks, multi-task, be highly organized and detail oriented. 
• Ability to adapt communication style to effectively work with multiple levels within an organization 
• Experience preparing high visibility, executive level presentation materials 

Job Description – Product Manager (B2B Ed Tech | UAE Exposure)

Industry: Ed Tech / Corporate Training / SaaS

Department: Product Management

Role: Product Manager – B2B

Location: Bangalore (Onsite)

Work Mode: Onsite

Working Days: 5 Days a Week

Employment Type: Full-Time

Experience: 4 – 8 Years

About Learners Point

Learners Point is a leading global Ed Tech and corporate training organisation, headquartered in the UAE, with a strong footprint across the Middle East (UAE, Saudi Arabia, Qatar, Oman) and expanding operations in India and international markets.

We specialise in professional certification training, corporate upskilling, and career transformation programs across Finance, Accounting, Project Management, Data Analytics, HR, Procurement, IT, and Management domains.

With 500+ globally recognized programs, 100,000+ learners trained, and 300+ enterprise clients, Learners Point delivers scalable, outcome-driven learning solutions for individuals and enterprises.

Role Overview

We are seeking a strategic and execution-focused Product Manager (B2B Ed Tech) with strong UAE / GCC market exposure to drive the development, enhancement, and growth of our enterprise learning platforms, LMS solutions, and corporate training products.

The role requires deep expertise in B2B product management, enterprise client engagement, go-to-market strategy, and cross-functional leadership, working closely with Sales, Engineering, Marketing, L&D, and Leadership teams.

Key Responsibilities

• Own the end-to-end product lifecycle from ideation to launch and optimization.
• Define product strategy, roadmap, and execution plans aligned with business objectives.
• Gather and document requirements (PRD, BRD, FRD, user stories).
• Work closely with enterprise sales and per-sales teams to design scalable B2B solutions.
• Lead product discovery, user research, market analysis, and competitive bench marking.
• Drive LMS, LXP, and corporate learning platform enhancements.
• Collaborate with engineering teams using Agile/Scrum methodologies.
• Support RFP, RFQ, and enterprise bidding processes.
• Ensure on-time delivery, product quality, and performance metrics achievement.
• Analyze product analytics, adoption metrics, engagement data, and revenue impact.
• Act as the voice of enterprise customers and internal stakeholders.

Required Skills & Competencies

• Strong experience in B2B Product Management / Enterprise SaaS
• Hands-on experience with LMS / LXP / EdTech platforms
• Excellent understanding of UAE / GCC enterprise business ecosystem
• Expertise in Agile, Scrum, and product delivery frameworks
• Strong business, analytical, and strategic thinking abilities
• Excellent stakeholder communication and leadership skills
• Experience working closely with CXO stakeholders and enterprise clients

Preferred Qualifications

• Bachelor’s / Master’s degree in Engineering, Business, Product Management, or related field
• Certifications in Agile / Scrum / Product Management are a plus

Work Details

• Location: Bangalore – Onsite
• Working Days: 5 Days a Week
• Work Timings: As per business requirements

Job Description below :

Role: Java Developer 

JOB REQUIREMENT 

Location: Bangalore 

Skills - 

• DS Algorithms
• Oops Concept
• Java
• Spring

Job Brief-

• Understand product requirements and come up with solution approaches
• Build and enhance large scale domain centric applications
• Deploy high quality deliverables into production adhering to the security, compliance and SDLC guidelines

Years of Experience:3-7 Years
Notice:Immediate joiners
What are we looking for?

• BTech, MTech in Computer Science or a related technical discipline (or equivalent). Or high technical acumen and rich technical experience.

• Experience of 3-7 years building Android Applications.
• Strong expertise on building consumer-facing Android Apps with either Java or Kotlin, with strong programming constructs.

• Worked on building two or more Android apps
• Experience of managing E2E life cycle of Android Apps including play store deployments and post-deployment support.

• Experience of working with ReactNative would be a plus.
• The ability to independently lead problem-solving and build elegant, maintainable solutions to complex problems.

• Experience mentoring junior engineers
• Prior experience in working with Agile software methodologies ( Scrum, Kanban), TDD and Continuous  

   Intégration(CI/CD) a plus.

• Track record of building and delivering mission critical, 24x7 production software systems

Building a first-of-its-kind, lifestyle health product for Women in India. We believe that the future of health and fitness is digital, and women will drive the digital fitness revolution in India. Existing digital health and fitness products are highly transactional and we see a huge opportunity to build a truly aspirational product that will inspire and empower millions of women to lead healthier lives. If you are passionate about building a product that blends together technology, content, and community, we would love to talk to you.

Looking for results-oriented Engineers. An ideal candidate for us would be a passionate builder of great products/frameworks and someone who would thrive in a fast-paced environment and enjoy the challenge of complex business contexts that are typically being defined in real-time. In this role, you will be responsible for building world-class technology products and platforms that are at the forefront of the technology revolution in the Indian healthcare ecosystem. You are someone who insists on the highest standards for quality, maintainability, and performance. You will be working in a fast-paced and agile work environment delivering quality solutions that have an immediate business impact.

Responsibilities

• Own the end-to-end development and launch of features on the our App
• Participate in scoping, planning discussions with the designers, PMs, and Leads
• Conceptualize and develop prototypes quickly
• Develop and own launch plans to completion
• Identify opportunities and implement solutions to improve the performance and the architecture of our App
• We will depend on this person to set-up/improve the code quality, tracking, and App architecture and this person needs to have extensively worked on React + Android/iOS

Required Skills

• Min. 3 years of Full-time work experience (College projects, Internships are not a part of this)
• Hands-on experience with React Native
• Deep expertise of either iOS or Android platform and ecosystems
• Deep understanding of your tools: Languages, frameworks, systems.
• Experience with abstracting requirements into frameworks.
• Has worked with the react ecosystem for eg, redux, react-query, react-router etc.
• At least 2 years of experience working in a consumer tech set-up (ecommerce, D2C)
• Work with Rest APIs

Good-to-have Skills

• Experience with video streaming and Real Time Communication technologies.

HIRING for Automation Quality Analyst with MAX 30days of NOTICE PERIOD

Job ID: TNS2022QATEST08

Only for Serious job seekers

Technically Strong Candidates who are willing to take up challenging roles and want to raise their Career graph.

Exposure to latest Technology. Opportunity working in different platforms Direct client interaction

Rapid Career Growth

Friendly Knowledge sharing Environment

BE/MTech/MCA with Min 70% GPA

Professional Quality Engineering and or development experience with 3+yrs Immediate joiners preferred

Candidates will be selected based on logical / technical and scenario-based testing

Note: Candidates who have attended the interview process with TnS in the last 6 months will not be eligible.

Automation Testing Engineer - Job description

QA Automation Test Engineer is expected to plan, design, implement and maintain test automation infrastructure to enable continuous automated testing of all solutions.

• Analyze product architecture; define, develop, and drive functional test automation strategy using appropriate automation/performance tests
• Develop/enhance the framework for creating a test automation suite for smoke and regression testing integrated with the release process
• Create and prepare end-to-end technical solutions for CI/CD
• Develop test plan/strategy to support testing
• Conduct Proof of Concept for automation testing feasibility on a project as required
• Prepare roadmap for progressive automation and focus on low maintenance
• Ensure test cases have full traceability back to business requirements and technical specifications
• Develop, maintain, and communicate automated reports and testing metrics to the project stakeholders

SKILLS AND CANDIDATE QUALIFICATIONS:

• Demonstrated 3+ years’ experience in Test Automation (or software development) with web-based software
• Experience working within a fast-paced Agile/SCRUM system is a strong preference
• Proven experience in both open-source UI & API test automation tools like Selenium WebDriver, Rest Assured, Cucumber using Java & other scripting languages with exposure to performance testing
• Experience delivering Selenium Frameworks for API testing web portals
• Should be able to create a Selenium automation framework from scratch
• Proven experience in using continuous integration technologies like Bamboo / Jenkins to integrate automated testing (unit, smoke, and regression) with the release process
• Experience in open-source tools with exposure to below is a plus:
  • Eclipse
  • Junit/TestNG
  • Maven/Gradle
  • GITHUB
  • Cucumber
  • Selenium WebDriver
  • Jira
  • JMeter
• Advanced knowledge on different design/architecture/integration/cloud/data patterns
• Exposure to Testing Life Cycle with a Test-Driven Development (TDD) / Behavior Driven Development (BDD) environment
• Efficient with AWS environments or other cloud environments
• Mentor other test engineers and automation engineers to grow overall team capabilities
• Create training, workshops, and handbooks
• Creativity and initiative to improve test coverage and effectiveness for the entire team
• Comfortable communicating cross-functionally and across management levels in formal and informal settings
• Experience in performance testing including developing NFRs, reporting and results evaluation
• Has created execution and reporting dashboards

• Identifying New Sales Leads via Direct Customer Engagement.
• Qualifying the pre-generated leads over the call/Email/Softwares.
• Generate own leads/References from new customers at the time of acquisition.
• Achieving Sales Target & implementing sales promotional strategies of that particular region.
• Speaking with business owners, CEO, CXO, decision makers & explaining the product
• Understanding the requirement of B2B customers & demonstrating the services along with value proposition
• Establish and develop network of customers.
• Coordinating with sales team
• Passion, desire and motivation to sell and close new business
• Strong relationship building and management skills.
• Understanding of Web, Mobile Apps, IOT, Blockchain, Game technologies.

• Excellent Verbal and Written in English.
• Excellent knowledge of MS Office.
• Aggressive attitude and driven by Sales Numbers.
• Thorough understanding of Sales and Marketing with negotiating techniques.
• Fast learning speed and a passion for Sales.
• Self-motivated with a results-driven approach.
• Aptitude in delivering attractive presentations.
• Qualification BE/ B.Tech (Comp Science) with MBA(Sales)

• Reporting to the Customer Experience Manager
• Work from office: the role will be based in Bark’s offices in Bangalore
• The package will be a good base salary with excellent commission on top
• He/she will be responsible for the following aspects of customer success, including:
• Front-line B2B support for inbound calls & mails (ratio 80:20))
• Successful onboarding of professionals to buy their first pack, soft sales for elite/up-gradation
• Build sustainable relationships and trust with customer accounts through open and interactive communication

Requirements

• Well versed in English and Marathi (oral and written communication)
• Experience in sales or customer support domain will be appreciated
• Fresh graduate or less than 2 years of experience
• A go-getter attitude to get things done efficiently and resolve user queries in a single contact
• Excellent communication style and ability to stay calm under pressure

Desirable

• Knowledge of any CRM tools/customer success platforms and how they work (Zendesk is preferred)
• Comfortable to work for 40 hours/ week on a roster basis
• Knowledge of other languages will be an advantage

Skill Requirements:

• At least 3 to 9 years experience of using .NET development
• Experience in using ASP.NET or .Net Core for developing Windows, Web applications
• A good understanding of WPF, WCF, XAML, MVVM, MVC, Design Patterns
• A good understanding of T-SQL, MS SQL
• A solid understanding of OOP principles
• A good understanding of N-tier and N-layered architecture
• Strong analytical skills
• Attention to detail
• Experience in working effectively as part of a team
• Good written and verbal communication skills
• Inter-personal skills
• A flexible approach and ability to adapt
• Ability to work under own initiative