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Service desk Jobs in Bangalore (Bengaluru)

11+ Service desk Jobs in Bangalore (Bengaluru) | Service desk Job openings in Bangalore (Bengaluru)

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Rapyder Cloud Solutions

at Rapyder Cloud Solutions

5 recruiters
Shree Gowri
Posted by Shree Gowri
Bengaluru (Bangalore)
5 - 11 yrs
₹5L - ₹12L / yr
Project Management
Documentation
Process improvement
Project delivery
Zoho
+6 more

We are looking for a passionate PMO Lead to be part of Enterprise PMO which responsible for the entire organization support function on compliance , adherence and Governance of Standards, Operations, Policies and Procedures. We are looking for very dynamic and energetic PMO Lead to drive the delivery governance and excellence  as per Business Objectives.  Looking of people with high level accountability and ownership to drive the things for very fast growing start-up services company in India.

 

The ideal candidate for this position will have at least 8
years of program management office (PMO)  with an ability to think tactically as well as strategically while leading cross functional teams in a matrixed environment. He is single point of contact for Delivery PMO and Process Governance. The primary goal of this candidate is to achieve benefits from standardizing and following project management policies, processes, and methods to be leveraged by multiple project owners. The candidate should have the ability to provide a decision support information for stakeholders (including executives) to make appropriate decisions. The candidate should also could underpin the project delivery mechanisms ensuring that all business change in an organization is managed in a controlled way.

 

Responsibilities:

  • Transparency: providing information with a single source of the truth. Information should be relevant and accurate to support effective decision-making by stakeholders (including senior management).
  • Reusability: stopping project teams from reinventing the wheel by being a central point for lessons learned templates and best practice.
  • Delivery : making it easy for project teams to do their jobs by reducing bureaucracy, mentoring and process compliance. This includes the better coordination between two of delivery teams (One time Implementation and Managed Services) and other cross functional teams for SOP compliance and adherence.
  • Governance: ensuring that communication to different stakeholders (including senior management) & decisions are taken by the right people , based on the right information presented. The governance role can also include audit or peer reviews, developing project and program structures, Standard Operating Procedures and ensuring accountability including of Information Security Management System as per ISO standards.
  • Traceability: providing the function for managing documentation, project history and organizational knowledge.

 

  • Create, Maintain and Own the PMO Delivery and Process Governance Metrics which includes Project Financials, Task and Ticket Metrics, Process KPI, Process Improvements, Delivery Governance and Excellence

 

Skills

  • Gathering data about project progress and producing reports
  • Developing standards and processes
  • Encouraging (or enforcing where necessary) the use of those standards and processes
  • Delivering training and mentoring Delivery and Process Governance PMO members and lead the team.
  • Managing dependencies across multiple projects across delivery team

      

 


Requirements

     

  • MBA in Project/Operations/Systems/MIS or MCA Or equivalent
  • 8-12 years’ experience in Service Desk/PMO environment, in a fast-paced though structured environment
  • Strong Process and Agile Project Methodologies knowledge for managing multiple projects
  • Superior verbal, written and interpersonal communication skills with both technical and non-technical audiences.
  • Reporting on financial information such as Project Profitability, Claims and Invoicing
  • Experience in working with agile lifecycle and/or tracking and process management tools, e.g. Zoho Projects & Desk or JIRA
  • Identify and analyze opportunities and make tactical/strategic recommendations
  • Hands on project management approach that includes a proven track record of project/program execution
  • Need to have good understanding Competencies (AWS) and Industry specific foundations (ISMS, ISO 27001, GDPR) 
  • Ability to quickly switch tasks, multi-task, be highly organized and detail oriented. 
  • Ability to adapt communication style to effectively work with multiple levels within an organization 
  • Experience preparing high visibility, executive level presentation materials 

 

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cloud migration product company in bangalore

cloud migration product company in bangalore

Agency job
via The Hub by Sridevi Viswanathan
Remote, Bengaluru (Bangalore)
5 - 8 yrs
₹8L - ₹10L / yr
ASP.NET
skill icon.NET
skill iconC#
skill iconAmazon Web Services (AWS)
skill iconAngular (2+)

Hands-on experience in C#, http://asp.net/" target="_blank">ASP.NET, MVC, Web API, SQL Server.

·       Experience in latest .Net framework versions (4/4.5/.Net Core 2.0 Frameworks), SQL Server 2008/2012.

·       Experience in OOPS, HTML5, Bootstrap,CSS, AJAX/ JavaScript/ JQuery/ AngularJS and Angular 2.0 and web development.

·       Excellent communication, analytical and interpersonal skills.

·       .NET Full Stack (C#, MVC / .Net Core, WEB API, JSON, REST, JavaScript, Ajax)

·       Good knowledge on Angular development, Angular JS

·       knowledge in Azure cloud solutions.

·       Developing and Hosting REST API Swagger and integration with angular.

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Dotball Interactive Private Limited
Veena K V
Posted by Veena K V
Bengaluru (Bangalore)
2 - 4 yrs
₹4L - ₹7L / yr
skill iconNodeJS (Node.js)
Microservices
NOSQL Databases
Skills: • Knowledge of Node.js and frameworks such as Express, StrongLoop, etc • Understanding the nature of asynchronous programming and its quirks and workarounds • Good understanding of server-side templating languages like Jade, EJS, etc • Experience with micro-services or highly scalable infrastructure • Experience working with Docker, Redis, MySQL, MongoDB Responsibilities: • Integration of user-facing elements developed by front-end developers with server-side logic • Building reusable code and libraries for future use • Optimization of the application for maximum speed and scalability • Implementation of security and data protection • Design and implementation of data storage solutions • Test coverage for the written code • Troubleshoot and debug applications
Read more
Paytm

at Paytm

41 recruiters
Anuj Kanojia
Posted by Anuj Kanojia
Noida, Delhi, Gurugram, Ghaziabad, Faridabad, Mumbai, Bengaluru (Bangalore), Pune
9 - 15 yrs
Best in industry
J2EE
skill iconSpring Boot
skill iconJava
Microservices
Apache Kafka
About Us: 
Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.  
 
About the role:
As a Principal Engineer, you will help define the technical design and implementation roadmap across multiple solutions and will work with engineering leadership to ensure we resource and equip our squads with the right expertise to deliver those solutions.  
 
Requirements: 
10 to 14 years of strong software design/development experience in building massively large-scale distributed internet systems and products
Hands-on experience in Advance Java, Spring boot, AWS, Node
Experience and knowledge of open source tools & frameworks, broader cutting edge technologies around server-side development
Should be an active contributor to developer communities like Stack Overflow, Top coder, Git Hub, and Google Developer Groups (GDGs). 
Superior organization, communication, interpersonal and leadership skills.
Must be a self-starter who can work well with minimal guidance and in a fluid environment. 
 
Preferred Qualifications: Bachelor's/Master's Degree in Computer Science or equivalent 
 
Skills that will help you succeed in this role: 
Expertise in Java, DB: RDBMS, Messaging: Kafka/RabbitMQ, Caching: Redis/Aerospike, Microservices, AWS
Strong experience in scaling, performance tuning & optimization at both API and storage layers
Problem Solver with a passion for excellence.  
 
Why join us:
Because you get an opportunity to make a difference, and have a great time doing that
You are challenged and encouraged her to do stuff that is meaningful for you and for those we serve
You should work with us if you think seriously about what technology can do for people
We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the customer, and that's how it will always be. 
Learn more about the exciting work we do in Tech by reading our https://paytm.com/blog/engineering/">Engineering blogs
 
Compensation:
If you are the right fit, we believe in creating wealth for you.
With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! 
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BITLA SOFTWARE

BITLA SOFTWARE

Agency job
via SHASHWATH SOLUTION by karthik kashyap
Bengaluru (Bangalore)
4 - 5 yrs
₹7L - ₹20L / yr
skill iconRuby on Rails (ROR)
skill iconRuby
MySQL
skill iconGit
Continuous Integration
+1 more
We have a requirement for Senior Software Engineer (Ruby on Rails) for a permanent position.
We are looking for 4-5years relevant Experience-ROR.
Job accountability:
• Write effective and scalable code in Ruby Build back-end components for web applications
• Test applications for performance, responsiveness and security
• Review and debug junior developers’ code
• Integrate data storage and data processing solutions
• Build, install and share gems and plugins
• Create automated test scripts
• Improve and maintain applications after deployment
• Coordinate with team members who work on different layersof infrastructure

Role requirements:
• Experience with support of high-availability, high-performance,customer-facing web applications
• Expert in configuring and deploying multiple rails applications quickly
• Experience with collaborative code development in small agile teams and managing releases (Git, Continuous Integration, Capistrano)
• Experience building internal and external APIs and RESTful web services
• Strong foundation in Database ( MySQL / Postgres )
• Outstanding understanding of software design and architecture
• Should have knowledge on Micro Services.
It will be good if you also have :
Worked in a web startup before and been part of the core
development during high growth phase. Practical experience with building scalable, high availability and
high performance systems.

Hands-on background with agile development practices includingtest driven development and scrums Contributed to open source projects on Github Familiarity with a variety of programming languages and development tools Worked on Any Tech Upgradations
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Chennai, Pune, Bengaluru (Bangalore)
1 - 6 yrs
₹2.4L - ₹12L / yr
skill iconC
skill iconC++
Embedded Linux
Embedded C++
skill iconJava
+4 more
IELEKTRON is a design house, providing engineering services & solutions to global OEM/Tier1s in Automotive, Aerospace & Industrial IOT Segments through key value-added services in Embedded and Data Science/AI technologies.

· 150+ Engineers, Projected to 300+ engineers in FY22-23.
· 10+ Key Global Clients/Customer
· 50+ Global Project Successful deliveries.
· Key organization having EMBEDDED & DATA SCIENCE/ AI in one shop.
· ISO9001:2015 Certified & Established QMS Policies.

Key responsibilities :

Embedded Software application development using Programming language C / C++
Infotainment ECU software development on Linux IVI systems
Bluetooth/Wi-Fi/Tuner/Android AUTO/ Car play to work
AUTOSAR Module Configuration using vector tools for BSW Modules such as
Integrate MATLAB Models in to AUTOSAR Framework using MATLAB and Vector Tools
Read more
APT Portfolio

at APT Portfolio

1 recruiter
Ankita  Pachauri
Posted by Ankita Pachauri
Delhi, Gurugram, Bengaluru (Bangalore)
10 - 15 yrs
₹50L - ₹70L / yr
DevOps
skill iconKubernetes
skill iconDocker
skill iconAmazon Web Services (AWS)
Windows Azure
+13 more

A.P.T Portfolio, a high frequency trading firm that specialises in Quantitative Trading & Investment Strategies.Founded in November 2009, it has been a major liquidity provider in global Stock markets. 


As a manager, you would be incharge of managing the devops team and your remit shall include the following

  • Private Cloud - Design & maintain a high performance and reliable network architecture to support  HPC applications
  • Scheduling Tool - Implement and maintain a HPC scheduling technology like Kubernetes, Hadoop YARN  Mesos, HTCondor or Nomad for processing & scheduling analytical jobs. Implement controls which allow analytical jobs to seamlessly utilize ideal capacity on the private cloud. 
  • Security - Implementing best security practices and implementing data isolation policy between different divisions internally. 
  • Capacity Sizing - Monitor private cloud usage and share details with different teams. Plan capacity enhancements on a quarterly basis. 
  • Storage solution - Optimize storage solutions like NetApp, EMC, Quobyte for analytical jobs. Monitor their performance on a daily basis to identify issues early.
  • NFS - Implement and optimize latest version of NFS for our use case. 
  • Public Cloud - Drive AWS/Google-Cloud utilization in the firm for increasing efficiency, improving collaboration and for reducing cost. Maintain the environment for our existing use cases. Further explore potential areas of using public cloud within the firm. 
  • BackUps  - Identify and automate  back up of all crucial data/binary/code etc in a secured manner at such duration warranted by the use case. Ensure that recovery from back-up is tested and seamless. 
  •  Access Control  - Maintain password less access control and improve security over time. Minimize failures for automated job due to unsuccessful logins. 
  •  Operating System  -Plan, test and roll out new operating system for all production, simulation and desktop environments. Work closely with developers to highlight new performance enhancements capabilities of new versions. 
  •  Configuration management  -Work closely with DevOps/ development team to freeze configurations/playbook for various teams & internal applications. Deploy and maintain standard tools such as Ansible, Puppet, chef etc for the same. 
  •  Data Storage & Security Planning  - Maintain a tight control of root access on various devices. Ensure root access is rolled back as soon the desired objective is achieved.
  • Audit access logs on devices. Use third party tools to put in a monitoring mechanism for early detection of any suspicious activity. 
  • Maintaining all third party tools used for development and collaboration - This shall include maintaining a fault tolerant   environment for GIT/Perforce, productivity tools such as Slack/Microsoft team, build tools like Jenkins/Bamboo etc


Qualifications 

  • Bachelors or Masters Level Degree, preferably in CSE/IT
  • 10+ years of relevant experience in sys-admin function
  • Must have strong knowledge of IT Infrastructure, Linux, Networking and grid.
  • Must have strong grasp of automation & Data management tools.
  • Efficient in scripting languages and python


Desirables

  • Professional attitude, co-operative and mature approach to work, must be focused, structured and well considered, troubleshooting skills.
  •  Exhibit a high level of individual initiative and ownership, effectively collaborate with other team members.

 

APT Portfolio is an equal opportunity employer

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A Financial Service Company

A Financial Service Company

Agency job
via Spigot Software by Mangala Srinath
Bengaluru (Bangalore)
12 - 20 yrs
₹1L - ₹40L / yr
Engineering Management
Engineering Manager
Engineering Head
Engineering Director
Director of Engineering
+5 more
 
Must-Have:
  • Previous experience leading outsourced engineering teams required
  • Previous experience working with US leadership team, US customers and US-based vendors and service providers
  • Understanding of full-stack .NET is a must
  • Experience with Angular front-end frameworks and tools
  • Experience with database systems and data modeling (RDBMS, SQL, NoSQL)
  • Experience with designing and building integrations using REST and SOAP web services.
  • Experience with test-driven development.

Nice to have 
  • Experience with micro-service architecture, Docker, and Azure preferred 
  • Experience with Machine Learning modeling, training and algorithm development preferred 
  • Experience with data labeling to be used for machine learning purposes 
  • SOC 1/2/3 and other attestation engagements 
  • Cybersecurity Risk and Gap Assessments 
  • Knowledge of vulnerability assessment and penetration testing technologies, as well as incident response, host and network forensic technologies 

Experience :
  • 12+ years of industry experience 
  • 7+ years in Software Development 
  • Experience with Vendor Management, Stakeholder management 
  • Experience managing distributed team (Off-shore/on-shore model) 
  • Excellent Delivery management skills 
  • Excellent communication and problem-solving skills 
Read more
EZEU (OPC) India Pvt Ltd

at EZEU (OPC) India Pvt Ltd

2 recruiters
HR Ezeu
Posted by HR Ezeu
Bengaluru (Bangalore)
10 - 14 yrs
₹20L - ₹40L / yr
Information security
security
Network monitoring
DLP
Security Information and Event Management (SIEM)
+3 more
Expert in Information security architecture, implementation, Security Solutions design and deployment SIEM, IDAM, Network monitoring, VAPT, DLP and Endpoint Security, Encryption, Audit controls and applying security measures (ISO, PCI etc.)
Read more
Vamos digital

at Vamos digital

1 recruiter
Pooja Goyal
Posted by Pooja Goyal
Bengaluru (Bangalore)
3 - 7 yrs
₹3L - ₹7L / yr
Graphic Designing
User Experience (UX) Design
skill iconAdobe Illustrator
Adobe Photoshop
Photography
Design digital illustrations, Graphics for web and social media.
Read more
Radware

at Radware

1 recruiter
Vinoth Kumar
Posted by Vinoth Kumar
Bengaluru (Bangalore)
3 - 7 yrs
₹8L - ₹14L / yr
skill iconJava
skill iconKubernetes
Data Structures
Algorithms
skill iconC++
+3 more
Job Responsibilities: Develop highly scalable applications on Cloud, Kubernetes Own the development and deployment framework on CI/CD pipeline Build essential monitoring framework for the modules and document it Develop modules with high quality code Setup unit testing for each module Work with architects to understand and implement technical specifications Provide development documentation Follow best practices to test the modules Participate in Design Inspections and Code reviews Requirements: Programming languages: Java, Python Additional skills: Golang, Flink, Spark experience is a plus Strong at design patterns, developing complex/ large scale data structures and algorithms. Strong analytical and problem-solving skill Hands on with Elasticsearch, Mongodb, Redis, Kafka
Read more
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