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Service desk Jobs in Bangalore (Bengaluru)

11+ Service desk Jobs in Bangalore (Bengaluru) | Service desk Job openings in Bangalore (Bengaluru)

Apply to 11+ Service desk Jobs in Bangalore (Bengaluru) on CutShort.io. Explore the latest Service desk Job opportunities across top companies like Google, Amazon & Adobe.

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Rapyder Cloud Solutions

at Rapyder Cloud Solutions

5 recruiters
Shree Gowri
Posted by Shree Gowri
Bengaluru (Bangalore)
5 - 11 yrs
₹5L - ₹12L / yr
Project Management
Documentation
Process improvement
Project delivery
Zoho
+6 more

We are looking for a passionate PMO Lead to be part of Enterprise PMO which responsible for the entire organization support function on compliance , adherence and Governance of Standards, Operations, Policies and Procedures. We are looking for very dynamic and energetic PMO Lead to drive the delivery governance and excellence  as per Business Objectives.  Looking of people with high level accountability and ownership to drive the things for very fast growing start-up services company in India.

 

The ideal candidate for this position will have at least 8
years of program management office (PMO)  with an ability to think tactically as well as strategically while leading cross functional teams in a matrixed environment. He is single point of contact for Delivery PMO and Process Governance. The primary goal of this candidate is to achieve benefits from standardizing and following project management policies, processes, and methods to be leveraged by multiple project owners. The candidate should have the ability to provide a decision support information for stakeholders (including executives) to make appropriate decisions. The candidate should also could underpin the project delivery mechanisms ensuring that all business change in an organization is managed in a controlled way.

 

Responsibilities:

  • Transparency: providing information with a single source of the truth. Information should be relevant and accurate to support effective decision-making by stakeholders (including senior management).
  • Reusability: stopping project teams from reinventing the wheel by being a central point for lessons learned templates and best practice.
  • Delivery : making it easy for project teams to do their jobs by reducing bureaucracy, mentoring and process compliance. This includes the better coordination between two of delivery teams (One time Implementation and Managed Services) and other cross functional teams for SOP compliance and adherence.
  • Governance: ensuring that communication to different stakeholders (including senior management) & decisions are taken by the right people , based on the right information presented. The governance role can also include audit or peer reviews, developing project and program structures, Standard Operating Procedures and ensuring accountability including of Information Security Management System as per ISO standards.
  • Traceability: providing the function for managing documentation, project history and organizational knowledge.

 

  • Create, Maintain and Own the PMO Delivery and Process Governance Metrics which includes Project Financials, Task and Ticket Metrics, Process KPI, Process Improvements, Delivery Governance and Excellence

 

Skills

  • Gathering data about project progress and producing reports
  • Developing standards and processes
  • Encouraging (or enforcing where necessary) the use of those standards and processes
  • Delivering training and mentoring Delivery and Process Governance PMO members and lead the team.
  • Managing dependencies across multiple projects across delivery team

      

 


Requirements

     

  • MBA in Project/Operations/Systems/MIS or MCA Or equivalent
  • 8-12 years’ experience in Service Desk/PMO environment, in a fast-paced though structured environment
  • Strong Process and Agile Project Methodologies knowledge for managing multiple projects
  • Superior verbal, written and interpersonal communication skills with both technical and non-technical audiences.
  • Reporting on financial information such as Project Profitability, Claims and Invoicing
  • Experience in working with agile lifecycle and/or tracking and process management tools, e.g. Zoho Projects & Desk or JIRA
  • Identify and analyze opportunities and make tactical/strategic recommendations
  • Hands on project management approach that includes a proven track record of project/program execution
  • Need to have good understanding Competencies (AWS) and Industry specific foundations (ISMS, ISO 27001, GDPR) 
  • Ability to quickly switch tasks, multi-task, be highly organized and detail oriented. 
  • Ability to adapt communication style to effectively work with multiple levels within an organization 
  • Experience preparing high visibility, executive level presentation materials 

 

Read more
Wissen Technology

at Wissen Technology

4 recruiters
Akansha Sharma
Posted by Akansha Sharma
Bengaluru (Bangalore)
4 - 6 yrs
Best in industry
Generative AI
MLOps
Data engineering
Big Data


Notice Period - 0-15 days Max

Apply only who are currently in Karnataka

F2F interview

Interview - 4 rounds


Job Title: AI Specialist

Company Overview: We are the Technology Center of Excellence for Long Arc Capital

which provides growth capital to businesses with a sustainable competitive advantage and 

a strong management team with whom we can partner to build a category leader. We focus 

on North American and European companies where technology is transforming traditional 

business models in the Financial Services, Business Services, Technology, Media and 

Telecommunications sectors.

As part of our mission to leverage AI for business innovation, we are establishing AI COE to 

develop Generative AI (GenAI) and Agentic AI solutions that enhance decision-making, 

automation, and user experiences.

Job Overview: We are seeking dynamic and talented individuals to join our AI COE. This 

team will focus on developing advanced AI models, integrating them into our cloud-based 

platform, and delivering impactful solutions that drive efficiency, innovation, and customer 

value.

Key Responsibilities:

• As a Full Stack AI Engineer, research, design, and develop AI solutions for text, 

image, audio, and video generation

• Build and deploy Agentic AI systems for autonomous decision-making across 

business outcomes and enhancing associate productivity. 

• Work with domain experts to design and fine-tune AI solutions tailored to portfoliospecific challenges.

• Partner with data engineers across portfolio companies to –

o Preprocess large datasets and ensure high-quality input for training AI 

models.

o Develop scalable and efficient AI pipelines using frameworks like 

TensorFlow, PyTorch, and Hugging Face.

• Implement MLOps best practices for AI model deployment, versioning, and 

monitoring using tools like MLflow and Kubernetes.

• Ensure AI solutions adhere to ethical standards, comply with regulations (e.g., 

GDPR, CCPA), and mitigate biases.

• Design intuitive and user-friendly interfaces for AI-driven applications, collaborating 

with UX designers and frontend developers.

Internal Use Only

• Stay up to date with the latest AI research and tools and evaluate their applicability 

to our business needs.

Key Qualifications:

Technical Expertise:

• Proficiency in full stack application development (specifically using Angular, React).

• Expertise in backend technologies (Django, Flask) and cloud platforms (AWS 

SageMaker/Azure AI Studio).

• Proficiency in deep learning frameworks (TensorFlow, PyTorch, JAX).

• Proficiency with Large Language Models (LLMs) and generative AI tools (e.g., OpenAI 

APIs, LangChain, Stable Diffusion).

• Solid understanding of data engineering workflows, including ETL processes and 

distributed computing tools (Apache Spark, Kafka).

• Experience with data pipelines, big data processing, and database management 

(SQL, NoSQL).

• Knowledge of containerization (Docker) and orchestration (Kubernetes) for scalable 

AI deployment.

• Familiarity with CI/CD pipelines and automation tools (Terraform, Jenkins).

• Good understanding of AI ethics, bias mitigation, and compliance standards.

• Excellent problem-solving abilities and innovative thinking.

• Strong collaboration and communication skills, with the ability to work in crossfunctional teams.

• Proven ability to work in a fast-paced and dynamic environment.

Preferred Qualifications:

• Advanced studies in Artificial Intelligence, or a related field.

• Experience with reinforcement learning, multi-agent systems, or autonomous 

decision-making

Read more
Marketing Automation AI organisation

Marketing Automation AI organisation

Agency job
via The Hub by Sridevi Viswanathan
Remote, Bengaluru (Bangalore)
7 - 12 yrs
₹35L - ₹50L / yr
Engineering Management
Engineering Head
Engineering Manager
Technical Architecture
Technical Lead
+5 more
Constantly evolving to empower thought leaders in their marketing efforts, Our client   is led by unique contextual AI models trained with billions of data points. We identify chinks in the marketing armor and design features that help teams in innovating their marketing maps.

Our efforts are focussed on fortifying brands with their own dedicated Artificial Intelligence cloud, transforming their journey from end-to-end. Beginning at Ideation, navigating through Execution, right upto Analysis, every stage is backed by an adaptive AI framework.

Be it novices or experts, Our client helps all marketers navigate the ever-changing marketing landscape.
Why Our client?
Our client is the next-generation solution designed to harness significant targeting capabilities offered by social media platforms. It's a revolutionary platform that takes a holistic approach and ensures an end to end completion of identification, creation, and optimization of Ads.

Its an intelligent system that accumulates the data, understands your target group's behavior with help of the data accumulated, creates the ad and targets at the right time with the right content, which means unique Ads for unique customers' relevance mapped on one to one basis.

Currently our solution is revolutionizing marketing for brands like Swiggy, Amazon, Rapido, HDFC bank, TATA AIG, Yes Bank, GoAir, Livspace, MPL Gaming, etc. with an average upside of about 50% to reductions(to current values brands hold) on CPL,CPI CPC, CPM and also resulting in significant enhancement in acquired LTV of customers.
What will I do?
• Lead the software design, architecture, development, debugging, documentation,
testing
• and deployment, maintenance and improvement efforts
• Establish roadmap and architecture based on latest proven technologies and our
needs
• Lead & mentor engineers and demonstrate best engineering practices with the
team
• Lead the team to follow software development process including writing unit tests, •
performing code reviews, doing daily standups, setting OKRs and milestones, etc.
• Manage team priorities, deadlines and deliverables
• Write well-crafted, well-tested, readable, maintainable code
• Design and build core components of our backend infrastructure
• Stay on top of state-of-the-art technologies and apply them
• Be extremely hands-on. This is 80% coding + 20% management type of role.
What skills should I have?
• Experienced in planning, setting up and building a product end to end.
• Experience in building & managing high performance teams
• Experience with Agile/Scrum development and deployment
• Prior experience with AWS, GCP, Azure, Digital Ocean, webservers like nginx.
• Sound knowledge on engineering KPIs and resource loading & utilization.
• Strong leadership skills; ability to influence without authority

Technologies:
Expert in Angular.JS, Python, Django ReactJS,
NodeJS (good to have)

CBs :
MongoDB, Postgres, Maria, MySQL, Firebase, RabbitMQ, Redis, Kafka, REST API Development, Micro services
Read more
India's best Short Video App

India's best Short Video App

Agency job
via wrackle by Naveen Taalanki
Bengaluru (Bangalore)
6 - 12 yrs
₹30L - ₹60L / yr
skill iconJava
skill iconNodeJS (Node.js)
skill iconPython
skill iconElastic Search
Microservices
+5 more
What Makes You a Great Fit for The Role ?
You’re awesome at and will be responsible for
 
Lead design, development, implementation and maintenance of applications & back-end services demonstrating service-oriented architecture.
Design, build, test, and maintain scalable APIs, services, and systems within the platform.
Choose the right Data Structures, tools and tech stacks and be able to do High Level Designing with guidance.
Build, develop, mentor, review code and coach junior team members.
Extensive programming experience with cross-platform development: Java/SpringBoot, Javascript/Node.js, Express.js or Python
Extensive knowledge of ElasticSearch, MongoDB or Cassandra, Redis, SQS and data streaming (Spark, Flink, Kafka streams, storm, etc.).
Well versed in Kafka Understanding cloud native technologies such as Docker and Kubernetes, capable to cover full development lifecycle including CI/CD
Experience in use of source code management system like GIT, bitbucket and build tools like ant, maven, Gradle or make.
Take great pride in Code quality and developer productivity.
Put in Microservcies architecture in place that paves road for scalability, efficiency, observability, and availability.
Build (and open source) data processing, storage and fetch systems at the petabyte scale with the lowest cost/GB while still responding in milliseconds at the 99th percentile.
Write algorithms and services to influence personalisation and recommendation from a real-time recommendation engine for both home feed to surface most viral videos + video e-commerce.
Build machine learning pipelines using Kinesis,Spark/Flink/TensorFlow etc
Agile methodologies, Sprint management, Roadmap, Mentoring, Documenting, Software architecture
Proven experience in handling large infrastructure and distributed systems
Liaison with Product Management, DevOps, QA, Client and other teams
Your Experience Across The Years in the Roles You’ve Played
 
Have total or more 7 - 9 years of experience with 2-3 years in a startup.
Have B.Tech or M.Tech or equivalent academic qualification from premier institute.
Experience in Product companies working on Internet-scale applications is preferred
Thoroughly aware of cloud computing infrastructure on AWS leveraging cloud native service and infrastructure services to design solutions.
Follow Cloud Native Computing Foundation leveraging mature open source projects including understanding of containerisation/Kubernetes.
 
 
We Value Engineers Who Are
 
Customer-focused: We believe that doing what’s right for the creator is ultimately what will drive our business forward.
Obsessed with Quality: Your Production code just works & scales linearly
Team players. You believe that more can be achieved together. You listen to feedback and also provide supportive feedback to help others grow/improve.
Pragmatic: We do things quickly to learn what our creators desire. You know when it’s appropriate to take shortcuts that don’t sacrifice quality or maintainability.
Owners: Engineers at Chingari know how to positively impact the business.
Read more
"An Ed- Tech Enterprise Company"

"An Ed- Tech Enterprise Company"

Agency job
via Codejudge by Vaishnavi M
Bengaluru (Bangalore)
3 - 7 yrs
₹4L - ₹10L / yr
Content Marketing
Social Media Marketing (SMM)
Copy Writing
Content Writing
Marketing

 

1Understand the goal, audience, and core message of a campaign and create copy to suit. 2. Take end-to-end responsibility for writing compelling content for all brand properties.
3. Ability to think out-of-the-box (clichéd. We know. Still), play-with-words and write in a simple, concise and accurate manner for campaigns
4. Research, write, edit and proof all levels of copy included headlines and body copy, for all online, offline, external and internal needs.
5. Write effective content for marketing collaterals like brochures, flyers, etc.

Skills

  1. Should be able to deliver quality content consistently. Parameters of quality include grammar, punctuation etc
  2. Ability to write crisp and error-free content
  3. A knack for editing and proof-reading content with good research-oriented skills

 

 

Read more
Careator Technologies Pvt Ltd
Saravana Kumaran
Posted by Saravana Kumaran
Remote, Bengaluru (Bangalore)
4 - 12 yrs
₹6L - ₹12L / yr
JDA
abpp
ABPP
TMS
JDA TMS
- 4 to 12 years of experience in JDA ABPP
- Good in Customization and integration
 - Implementation is preferred
Read more
Mobile Programming India Pvt Ltd

at Mobile Programming India Pvt Ltd

1 video
17 recruiters
Priyadharshni Krishnasamy
Posted by Priyadharshni Krishnasamy
Bengaluru (Bangalore), Pune
4 - 10 yrs
₹5L - ₹12L / yr
skill iconJava
J2EE
skill iconSpring Boot
Hibernate (Java)

Additional Responsibilities: • Knowledge of more than one technology • Basics of Architecture and Design fundamentals • Knowledge of Testing tools • Knowledge of agile methodologies • Understanding of Project life cycle activities on development and maintenance projects • Understanding of one or more Estimation methodologies, Knowledge of Quality processes • Basics of business domain to understand the business requirements • Analytical abilities, Strong Technical Skills, Good communication skills • Good understanding of the technology and domain • Ability to demonstrate a sound understanding of software quality assurance principles, SOLID design principles and modelling methods • Awareness of latest technologies and trends • Excellent problem solving, analytical and debugging skills Technical and Professional Requirements: • Primary skills: Java • Desirables: Java->Microservices, Java->Springboot Preferred Skills: Java Generic Skills: Java->Microservices Java->Springboot Educational Requirements Bachelor of Engineering Service Line Application Development and Maintenance * Location of posting is subject to business requirements.

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Our client company is into the e-Commerce. ( MP1)

Our client company is into the e-Commerce. ( MP1)

Agency job
via Multi Recruit by savitha Rajesh
Bengaluru (Bangalore)
4 - 10 yrs
₹8L - ₹12L / yr
Sales
Territory management
Healthcare
Relationship Manager
Regional Sales
+1 more
  • Build close relationships with important stakeholders such as experts, key opinion leaders (KOLs), government and regulatory bodies, medical and other industry associations Ensure strong network with hospitals, and other external partners and organizations
  • Built strong network for our services
  • You already have & can build a great relation regional HCPs, hospitals
  • Work with the operations team to develop and support the implementation of strategies to help build a sustainable organization
  • Understand business and evolving organizational priorities from onboarding/collaboration perspective
  • Drive business results through supporting the business plans, identify local growth opportunities and support ongoing commercial activities - Act as the custodian for knowledge related assets of products or services, and sales performance by setting up effective communication with HCPs in order to effectively disseminate information to the relevant entities
  • Ensure the creation and development of a high-performance team (in coming months)
  • Building good relationships with the HCPs, Handling HCPs queries
Desired Candidate Profile:
  • Excellent communication skills (written and oral), demonstrated experience in data presentation, ppt making, strong management, interpersonal, and problem-solving skills, entrepreneurial, self-motivator, and a team player with an understanding of the big picture.
  • Exposure to working in the same domain is a must.
Read more
BiCSoM Technologies Pvt Ltd
Prashant Gupta
Posted by Prashant Gupta
Remote, Bengaluru (Bangalore)
2 - 3 yrs
₹1L - ₹1L / yr
skill iconJavascript
skill iconReact.js
skill iconRedux/Flux
skill iconjQuery
AJAX
+7 more

Web developer

Software engineering - Bengaluru and remote


Description:

Building products at BiCSoM is about turning dreams and ideas into lovable technology and design solutions. As a mindful member of the BiCSoM team you will create rule-breaking responsive websites using JavaScript, HTML, CSS, Ajax and Jquery. Large number of people across the globe use our products everyday, we take pride in wearing ‘Made with love in India’ on our sleeves.


Requirements:

What are we looking for

  • Developing, designing, building, or maintaining responsive websites
  • Using Javascript frameworks like React.JS or Vue.JS
  • Collaborating mindfully with teams to resolve conflicts, prioritize feature release needs and develop lovable websites
  • Unity testing website codes and maintaining web coding standards
  • Developing or validating test routines and schedules to ensure that test cases mimic external web interfaces and address all browser and device types issues 
  • Maintaining an understanding of the latest Javascript and web  application frameworks  and web programming practices through continuous learning, and participation in conferences and workshops on web development
  • Thorough with website data backup procedure and practices
  • Identifying feature problems shared by customer feedback and correcting them proactively 
  • Bachelor's degree in Engineering or Diploma in Web development or related field, or relevant experience
  • Understanding of Solid principles and experience in programming web applications
  • Proficient in JavaScript, HTML, CSS, Bootstrap, Jquery, Ajax and ES6
  • Proficient in My SQL
  • Dedicated team player
  • Ability to thrive in a fast-paced environment
  • Able to solve complex problems using Javascript

Other information:

  1. Work location: Bengaluru city and Remote
  2. Working days - 6 days a week

Welcome to BiCSoM careers:

BiCSoM Technologies Private Limited is committed to breakthrough innovation and success for its team members. From our mindful culture of compassion and wisdom to passionate customer success philosophy, this is one awesome place to work! So come and experience what it takes to build digital products which are loved by millions of users across the globe. You will find speed, agility, fun and supportive culture where we are responsible for each other’s success. 


  1. BiCSoM is a registered startup under the Startup India initiative of Government of India and a DIPP registered MSME
  2. BiCSoM was recognized as one of the top AR/VR startups in India in 2018 in DCB Bank innovation carnival
Read more
US based product MNC on Payment Terminal and Commerce platform of the future

US based product MNC on Payment Terminal and Commerce platform of the future

Agency job
via Global Consultants Inc by Shamim Siddiqui
Bengaluru (Bangalore)
7 - 12 yrs
₹20L - ₹70L / yr
skill iconAndroid Development
SDK Knowledge
Android
Android SDK
You will work on developing android apps, working with customers to make app integration streamlined and building out our SDK. Responsibilities ● Building and Designing advanced ​Android​ applications for A​ ndroid​ platform. ● Cross-functional team collaboration to design, define and ship new features. ● Design, build, and maintain high performance, reusable, and reliable Java code. ● Ensure the best possible performance, quality, and responsiveness of the application. ● Identify and correct bottlenecks and fix bugs. ● Help maintain code quality, organization, and automatization. Requirements ● Extensive experience developing complex Android applications. ● Exceptional OO design and development skills. ● Hands-on knowledge of supporting multiple versions of Android, screen resolutions and device types. ● Have released multiple apps into the Play store (or as open source). ● An expert understanding of Android and the tech ecosystem.. ● Familiarity with RESTful APIs to connect Android applications to back-end services. ● A Computer Science or related degree ● Good to have previous start-up experience. Location: Bengaluru, India.
Read more
Cogentec IT Solutions

at Cogentec IT Solutions

4 recruiters
Ratheesh Elayat
Posted by Ratheesh Elayat
Bengaluru (Bangalore)
3 - 6 yrs
₹6L - ₹7L / yr
SQL Server Integration Services (SSIS)
SQL server
SQL Server Analysis Services (SSAS)
Looking for a Software developer with good experience in SQL Programming with expertise on SSIS (mandatory). Work location Bangalore
Read more
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