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Service desk Jobs in Bangalore (Bengaluru)

11+ Service desk Jobs in Bangalore (Bengaluru) | Service desk Job openings in Bangalore (Bengaluru)

Apply to 11+ Service desk Jobs in Bangalore (Bengaluru) on CutShort.io. Explore the latest Service desk Job opportunities across top companies like Google, Amazon & Adobe.

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Rapyder Cloud Solutions

at Rapyder Cloud Solutions

5 recruiters
Shree Gowri
Posted by Shree Gowri
Bengaluru (Bangalore)
5 - 11 yrs
₹5L - ₹12L / yr
Project Management
Documentation
Process improvement
Project delivery
Zoho
+6 more

We are looking for a passionate PMO Lead to be part of Enterprise PMO which responsible for the entire organization support function on compliance , adherence and Governance of Standards, Operations, Policies and Procedures. We are looking for very dynamic and energetic PMO Lead to drive the delivery governance and excellence  as per Business Objectives.  Looking of people with high level accountability and ownership to drive the things for very fast growing start-up services company in India.

 

The ideal candidate for this position will have at least 8
years of program management office (PMO)  with an ability to think tactically as well as strategically while leading cross functional teams in a matrixed environment. He is single point of contact for Delivery PMO and Process Governance. The primary goal of this candidate is to achieve benefits from standardizing and following project management policies, processes, and methods to be leveraged by multiple project owners. The candidate should have the ability to provide a decision support information for stakeholders (including executives) to make appropriate decisions. The candidate should also could underpin the project delivery mechanisms ensuring that all business change in an organization is managed in a controlled way.

 

Responsibilities:

  • Transparency: providing information with a single source of the truth. Information should be relevant and accurate to support effective decision-making by stakeholders (including senior management).
  • Reusability: stopping project teams from reinventing the wheel by being a central point for lessons learned templates and best practice.
  • Delivery : making it easy for project teams to do their jobs by reducing bureaucracy, mentoring and process compliance. This includes the better coordination between two of delivery teams (One time Implementation and Managed Services) and other cross functional teams for SOP compliance and adherence.
  • Governance: ensuring that communication to different stakeholders (including senior management) & decisions are taken by the right people , based on the right information presented. The governance role can also include audit or peer reviews, developing project and program structures, Standard Operating Procedures and ensuring accountability including of Information Security Management System as per ISO standards.
  • Traceability: providing the function for managing documentation, project history and organizational knowledge.

 

  • Create, Maintain and Own the PMO Delivery and Process Governance Metrics which includes Project Financials, Task and Ticket Metrics, Process KPI, Process Improvements, Delivery Governance and Excellence

 

Skills

  • Gathering data about project progress and producing reports
  • Developing standards and processes
  • Encouraging (or enforcing where necessary) the use of those standards and processes
  • Delivering training and mentoring Delivery and Process Governance PMO members and lead the team.
  • Managing dependencies across multiple projects across delivery team

      

 


Requirements

     

  • MBA in Project/Operations/Systems/MIS or MCA Or equivalent
  • 8-12 years’ experience in Service Desk/PMO environment, in a fast-paced though structured environment
  • Strong Process and Agile Project Methodologies knowledge for managing multiple projects
  • Superior verbal, written and interpersonal communication skills with both technical and non-technical audiences.
  • Reporting on financial information such as Project Profitability, Claims and Invoicing
  • Experience in working with agile lifecycle and/or tracking and process management tools, e.g. Zoho Projects & Desk or JIRA
  • Identify and analyze opportunities and make tactical/strategic recommendations
  • Hands on project management approach that includes a proven track record of project/program execution
  • Need to have good understanding Competencies (AWS) and Industry specific foundations (ISMS, ISO 27001, GDPR) 
  • Ability to quickly switch tasks, multi-task, be highly organized and detail oriented. 
  • Ability to adapt communication style to effectively work with multiple levels within an organization 
  • Experience preparing high visibility, executive level presentation materials 

 

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Cutshort

at Cutshort

7 candid answers
1 product
Anupran Trivedi
Posted by Anupran Trivedi
Remote only
3 - 7 yrs
₹11L - ₹20L / yr
Sales
Communication Skills
Business Development
Customer Relationship Management (CRM)

About Cutshort:


To hire better and faster, companies need rich candidate data, smart software and sound human judgement.


Cutshort is using AI to combine all these 3 to offer a 10x talent sourcing solution that is faster, better and cheaper.


We have 3 AI-powered offerings

  1. Hire using our AI platform: Affordable annual subscriptions
  2. Get only sourcing: 3.5% of annual CTC when you hire
  3. Get full recruiting: 6.99% of annual CTC when you hire


Customers such as Fractal, Sprinto, Shiprocket, Highlevel, ThoughtWorks, Deepintent have built strong engineering teams with Cutshort.


The role:


To help companies solve their hiring challenges, this role focuses on converting qualified opportunities into successful partnerships with Cutshort.


You will:

  • Be the face of Cutshort for decision-makers, helping them reimagine how they hire with AI-powered solutions.
  • Meet decision-makers to understand their current hiring scenario, pain points and priorities.
  • Map the right Cutshort model (AI platform, sourcing, or full recruiting) to their needs and explain its value proposition.
  • Take the deal forward from pitching the model to closing agreements and onboarding customers.
  • Not just depend on inbound leads, build your own network, ask for referrals, and bring in new companies.


We are looking for people who:

  • Are real salespeople with strong hunger and drive to close deals.
  • Understand the difference between good sales and bad sales.
  • Are target-driven, disciplined, and consistent in their follow-ups.
  • Have good communication skills and can build meaningful connections with customers.
  • Carry themselves with maturity, calmness, and professionalism.
  • Have experience selling to B2B clients and understand how businesses make buying decisions.
  • Can network, get referrals, and create new opportunities beyond inbound leads.


We are not looking for people who:

  • Are unsure if sales is the right career for them.
  • Run away from targets or struggle with discipline.
  • Look for shortcuts, politics, or job security in a big company environment.
  • Depend heavily on structure, constant direction, or hand-holding.
  • Are focused on short-term wins instead of building long-term partnerships.
  • Are currently SDRs, looking for SDR jobs, or have never worked as an Account Executive.
  • Have never closed deals or owned a sales quota.


How to get an interview invite from us?


Resumes no longer get an interview call. But one single pitch can.


At Cutshort, we’ve helped thousands land their next role. In last 10 years we have helped 40k+ companies build their teams and 3.5M+ candidates find their next big opportunity. But we know the hustle is real, especially in sales. With dozens of great sales folks applying for the same job, many don’t even hear back.


So we built something different!


Welcome to The Hustle.


It's an AI-powered role-play test where you pitch any product or service of your choice (your current or past company's works best) to a decision-maker AI persona. Your goal? Get that meeting.


If you do, congrats - you're shortlisted. One of our team members will review your pitch and decide whether to move forward with an interview based on your performance. If you try to cheat (for example, by reading from a screen or using other unfair means) and we detect it, your application will be rejected and no interview will be scheduled, even if you managed to get the meeting.


If not, no worries. Practice with ChatGPT like tools and learn the game and come back!


How to participate:

  • Apply to this job for us to track you better
  • Make the cold call to our AI from: https://cutshort.io/a/hustle-cs and submit your resume if you succeed
  • Use the same email ID everywhere.


Hustlers only. Are you in?

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Mirorin

at Mirorin

2 candid answers
Indrani Dutta
Posted by Indrani Dutta
Bengaluru (Bangalore)
3 - 7 yrs
₹3L - ₹4.5L / yr
Customer Service
Healthcare

 

 

Job Title: Customer Service Representative – Healthcare – FEMALE

Location: Vasanthnagar, Bangalore (Female, Onsite, Full time)

Department: Customer Service

Reports To: Operations Manager

 

 

About Miror

Miror is India’s leading FemTech platform transforming how women experience peri-menopause and menopause. In just a year, we’ve built India’s largest menopause-focused WhatsApp community, partnered with the National Health Mission and the Indian Menopause Society, and launched category-defining nutraceutical products and digital health services. Our app blends science and technology—offering personalized care pathways, symptom tracking, diagnostic links, games, AI-powered chat, expert consultations, and more. We're proud recipients of the Innovation in Menopause Care award at the Global Women’s Health Innovation Conference 2024 and are rapidly scaling toward our $1B+ vision. Learn more: www.miror.in

 

Summary

We are seeking a motivated, customer-focused professional to join Miror Therapeutics Pvt. Ltd. as a Customer Service Representative. The ideal candidate will be responsible for handling customer interactions, supporting patients, and promoting Miror’s healthcare products and services with empathy, efficiency, and professionalism.

Key Responsibilities

·        Handle inbound calls and make outbound calls to prospective and existing customers/patients to promote Miror’s healthcare products and services.

·        Provide accurate and detailed product information, address customer queries, and deliver high-quality service with empathy and understanding.

·        Communicate with customers through phone calls, WhatsApp, email, and SMS.

·        Execute and manage WhatsApp and email marketing activities.

·        Record, update, and maintain accurate customer information, interactions, and feedback in the system.

·        Follow up with customers to ensure satisfaction and support patient engagement.

·        Collaborate with internal teams to ensure smooth communication and customer experience.

 

Requirements

·        Bachelor’s degree in any discipline; candidates with healthcare-related qualifications or experience will be preferred.

·        3–5 years of experience in customer service, inbound/outbound calling roles; healthcare industry experience is highly desirable.

·        Strong verbal and written communication skills with persuasive ability.

·        Proficiency in MS Office and basic computer applications.

·        Customer-oriented mindset with strong problem-solving skills.

·        Ability to multitask and work in a fast-paced environment.

 

Key Skills

·        Customer Service Excellence

·        Healthcare Product Knowledge

·        Strong Communication & Relationship Management

·        Empathy, Patience, and Active Listening

·        Attention to Detail

·        Time Management

 

Why Join Us?

·        Work at the intersection of healthcare, community, and technology

·        Directly impact the lives of women across India and beyond

·        Flexible work environment and collaborative team

·        Opportunity to grow with a purpose-driven startup

 

How to reach me?

Message me here

Check us out on – www.miror.in

 

Best Regards,

Indrani Dutta

Senior HR Manager

www.miror.in

 

 

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VyTCDC
Gobinath Sundaram
Posted by Gobinath Sundaram
Bengaluru (Bangalore), Hyderabad, Pune
5 - 12 yrs
₹3L - ₹35L / yr
Automation
AIML
Artificial Intelligence (AI)
skill iconMachine Learning (ML)

Technical Skills – Must have  

 

 Lead the design and development of AI-driven test automation frameworks and solutions.

 Collaborate with stakeholders (e.g., product managers, developers, data scientists) to understand testing requirements and identify areas where AI automation can be effectively implemented.

 Develop and implement test automation strategies for AI-based systems, encompassing various aspects like data generation, model testing, and performance evaluation.

 Evaluate and select appropriate tools and technologies for AI test automation, including AI frameworks, testing tools, and automation platforms.

 Define and implement best practices for AI test automation, covering areas like code standards, test case design, test data management, and ethical considerations.

 Lead and mentor a team of test automation engineers in designing, developing, and executing AI test automation solutions.

 Collaborate with development teams to ensure the testability of AI models and systems, providing guidance and feedback throughout the development lifecycle.

 Analyze test results and identify areas for improvement in the AI automation process, continuously optimizing testing effectiveness and efficiency.

 Stay up-to-date with the latest advancements and trends in AI and automation technologies, actively adapting and implementing new knowledge to enhance testing capabilities.

 Knowledge in Generative AI and Conversational AI for implementation in test automation strategies is highly desirable.

 Proficiency in programming languages commonly used in AI, such as Python, Java, or R.

 Knowledge on AI frameworks and libraries, such as TensorFlow, PyTorch, or scikit-learn.

 Familiarity with testing methodologies and practices, including Agile and DevOps.

 Working experience on Python/Java and Selenium also knowledge in prompt engineering.

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Bengaluru (Bangalore)
0 - 0 yrs
₹1.2L - ₹2L / yr
skill iconHTML/CSS
skill iconJavascript
skill iconAngular (2+)
skill iconAngularJS (1.x)
ASP.NET
+3 more

About the Role:

We are seeking a passionate and self-motivated Flutter Developer (Fresher) to join our team. Candidates should have a fundamental understanding of Flutter and Dart.


Responsibilities:

Develop and maintain cross-platform mobile applications using Flutter.

Collaborate with designers and backend developers for high-quality delivery.

Debug and optimize application performance.

Stay updated with best practices and trends in Flutter development.

Requirements:Basic knowledge of Flutter and Dart.

Familiarity with mobile app development lifecycle and RESTful APIs.

Understanding of version control tools like Git.

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Robosoft Technologies

at Robosoft Technologies

2 recruiters
Sayantani Ghosh
Posted by Sayantani Ghosh
Mumbai, Pune, Bengaluru (Bangalore), udupi
6 - 15 yrs
₹10L - ₹25L / yr
skill iconPython
skill iconDjango
skill iconFlask
  • 6+ years of experience with expertise in Django CMS, Python, REST framework, AI framework
  • MySQL Db usage, SQL queries
  • Experience in using scraping tools.
  • Microservices
  • Docker and Kubernetes hands-on experience
  • AWS Redis cache integration
  • Deployment on AWS cloud, auto-scale
  • Work will be rotational Shifts/ UK Shift
  • Must be flexible to work on weekends/stretch for some hours

 


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Disruptive Fintech Startup

Disruptive Fintech Startup

Agency job
via Unnati by Sarika Tamhane
Bengaluru (Bangalore)
4 - 6 yrs
₹5L - ₹12L / yr
Recruitment/Talent Acquisition
Human Resources (HR)
Vendor Management
Talent management
hr generalist
+2 more
If you are interested in joining a purpose-driven community that is dedicated to creating ambitious and inclusive workplaces, then be a part of a high growth startup with a world-class team, building a revolutionary product!
 
Our client is a vertical fintech play focused on solving industry-specific financing gaps in the food sector through the application of data. The platform provides skin-in-the-game growth capital to much-loved F&B brands. Founded in 2019, they are VC funded and based out of Singapore and India-Bangalore.
 
Founders are the alumnus of IIT-D, IIM-B and Wharton. They have 12+ years of experience as Venture capital and corporate entrepreneurship at DFJ, Vertex, InMobi and VP at Snyder UAE, investment banking at Unitus Capital - leading the financial services practice, and institutional equities at Kotak. They have a team of high-quality professionals coming together for this mission to disrupt the convention.
 
As a Talent Acquisition Specialist, you will own and deliver on the hiring strategy and its execution. You will source potential candidates on a large scale and build capabilities to help reduce the time to hire (TAT), optimize the hiring cost, and deliver the best talent for the company.
 
You'll get one-on-one mentoring and guidance, as well as the opportunity to be a part of a lean, early-stage team.
 
What you will do:
  • Owning the recruiting cycle from end to end, spanning all areas and disciplines.
  • Managing the recruiting pipeline, which includes determining resource status and needs, coordinating recruiting events and sourcing activities, assessing and managing referral processes.
  • Executing recruiting strategy, including employer promotion in the marketplace, candidate management, diversity sourcing, and interview process management.
  • Managing hiring / third-party agencies and build a relationship with them.
  • Working closely with business leaders to influence and delivering quality assessment and high-touch candidate experience through all aspects of the recruitment funnel.
  • Periodically leading and/ or participating in cross-business/ cross-company special projects and initiatives related to talent acquisition.
  • Creating, building, and maintaining networks of potential passive candidates to fill future anticipated and planned roles.
  • Participating and engaging with the team at company to understand future hiring requirements and source apt candidates from the cultural perspective.
  • Acting as an advisor to hiring managers to provide guidance, expertise, collaboration, and teamwork to hire the best talent.
  • Working and adapting to company's ATS and keep a high bar while hiring.
  • Accelerating progress by driving crisp and timely decisions, clearing blockers, and escalating appropriately.
What you need to have:
  • 4 - 6 years of experience working in a fin-tech startup or Consulting firm.
  • Degree in Human Resources or related field.
  • Passionate about people and culture.
  • Ability to work in a fast-paced environment.
  • Have a strong affinity for critical thinking, hands-on execution, problem-solving, and are result-oriented
  • Demonstrates exceptional communication competency, both oral and written.
  • Self-sufficient and able to work with little direct supervision.
  • Good team player, positive attitude, motivated, and eager to learn.
  • If you have a passion for helping others succeed and if you genuinely believe that talent is the greatest asset of any company, we’d love to talk to you.

 

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Symblai

at Symblai

1 recruiter
Vaishali M
Posted by Vaishali M
Pune, Bengaluru (Bangalore), Hyderabad
3 - 10 yrs
₹10L - ₹24L / yr
skill iconHTML/CSS
skill iconBootstrap
skill iconReact.js
skill iconJavascript
skill iconNodeJS (Node.js)

We looking for experienced and creative UI/UX Developers to join our growing team!

Requirements:

  • Experience in building Web UI applications which integrate with the backend services
  • Proficient and Expert in JavaScript with expertise in ReactJS and React based eco-system - Redux, React Native etc. to build applications in a modular way.
  • Proficient in build and project management tools for UI projects - NodeJS, NPM, Webpack, Yarn, Babel, Linters etc.
  • Intermediate level skills in designing UI tailored for the best UX experience - understanding of UX techniques.
  • Experience of using other UI frameworks like AngularJS and some popular libraries like jQuery etc.

Responsibilities:

  • Develop high-quality software design and architecture
  • Technology research and evaluations
  • Identify, prioritize and execute tasks in the software development life cycle
  • Develop tools and applications by producing clean, efficient code
  • Work directly with the existing and potential customers
  • Collaborate with vendors to enhance the product
  • Automate tasks through appropriate tools and scripting
  • Review and debug code
  • Perform validation and verification testing
  • Document development phases and monitor systems
  • Ensure software is up-to-date with latest technologies
  • Technical on boarding of new hires

Compensation, Perks, and Differentiators:

  • Healthcare
  • Unlimited PTO
  • Paid sick days
  • Paid holidays
  • Continuing education
  • Equity and performance-based pay options
  • As our company evolves, so do our benefits. We’re actively innovating how we support our employees.

 

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iqgateway

at iqgateway

1 recruiter
Nimmi Karn
Posted by Nimmi Karn
Bengaluru (Bangalore)
0 - 5 yrs
₹3.6L - ₹6L / yr
IT recruitment
IT recruiter
Tech Recruitment
Tech Recruiter
Technical Recruitment
+2 more

US IT Recruiter - JOB DESCRIPTION

 

Being involved in the end-to-end recruitment process, including sourcing, shortlisting, scheduling follow-up, and joining

Sourcing from job portals, databases, references, and other sources

Validating the resumes based on checklists

Communicating with the candidates with status updates, reference requirement, etc

Maintaining relationships with the candidates to get references and spread networking

Managing consultant relationships. Administering the selection process/procedure effectively in all recruitments, and working toward process improvement

Adhering to compliance procedures and internal/operational risk controls in accordance with any and all applicable regulatory standards, requirements, and policies

 

DESIRED SKILLS AND EXPERIENCE:

Experience: - 3-6 years of relevant experience on IT recruitment.  

Different work visas (CPT, OPT, EAD, GC, TN, E3 etc), tax terms (C2C, W2, 1099) and employment types & US geography and different time zone.

Good communication skills to coordinate

Ability to work as a team player, with excellent interpersonal skills

Should be self-motivated

Should be analytical and result oriented to complete tasks within timelines

Good presentation skills with strong willingness to take ownership

Excellent knowledge of MS Office

Excellent in numbers with good attention to detail

Excellent analytical and problem-solving skills

Ability to work under pressure to meet agreed deadlines

Organized, Passion, energy, and enthusiasm to drive results

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Gulpie

at Gulpie

1 recruiter
Sunil Tej
Posted by Sunil Tej
Remote, Remote, Bengaluru (Bangalore)
0 - 3 yrs
₹4L - ₹10L / yr
Product Marketing
Social Media Marketing (SMM)
Growth Hacking
Digital Marketing
Web Analytics
+2 more

We are the world’s first company building tech at the intersection of food tech, blockchain and machine learning. At Gulpie, we’re building the future of food discovery. At our core, we are a tightly knit mad bunch that is driven by mission, values and customer-obsession.


We're not looking for an average Joe. Are looking for a position that is going to challenge you and bring out the best of your potential? We promise to nurture you with utmost care and resources to help you achieve your dreams. The ones who worked with us went on to become leaders that are known for their ambition.


You’ll be playing a key role in building a community of food reviewers. Everyday, you’ll be interacting with some of the smartest minds and most popular food influencers. If there’s one thing you’ll take away from the position, it would be an incredibly powerful network that will open doors for the rest of your career.


You’re good with :

  • Hustle. Hustling. Hustled.
  • Devising innovative growth hacks to identify the right social channels and efficiently converting them
  • Data-driven decision maker with a clear understanding of metrics, funnels and churn
  • Self-learning with proven ability to learn things on the fly
  • Socially engaging
  • Empathetic and obsessed with all things food and people
  • Story-telling reputation that precedes you
  • Hungry to learn

You’re awesome if you have : 

  • Experience hustling for early stage products
  • Experience working with A/B testing and other analytics tools like GA, Mixpanel & Hotjar
  • Passionate about food
  • Experience building online/offline communities


You’re looking for :

An Opportunity to work on a meaningful problem with massive potential to scale. A company that strongly believes culture and work ethic are quintessential for a happy working environment. An ambitious, entrepreneurial and passionate team obsessed with the quality of everything they lay their hands on. 


We believe smart people with integrity don’t need to be managed as they have high standards set for themselves. We don’t believe in stipulated working hours. One is only accountable to their deliverables. Though sounding cliche, we value hard working people, a notch higher than you might usually expect, and equally reward them. Your work will receive the credit it deserves.


We love people bubbling with ideas - the crazy ones that believe in their ideas enough to go the lengths to make them real. We believe it’s important to hear everyone’s opinion and empower them with tools to build innovative products. Consistently achieving impeccable results is not only a professional but a personal goal here. We know talented individuals that work hard can do magic. That said, we believe intellect without humility is a recipe for failure.


Does it sound like you?

  • Write to us with your 2 best ideas to go viral with food.
  • Send us your resume and let us know why you think you’re unique. Why don’t you tell us about a couple of growth hacks you’ve successfully pulled off?
  • Have run marketing campaigns before? Have a personal or professional blog? Share some links or your social profiles.
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Furlenco

at Furlenco

3 recruiters
Angarika Borah
Posted by Angarika Borah
Bengaluru (Bangalore), Mumbai
0 - 3 yrs
₹2L - ₹4L / yr
Customer Relationship Management (CRM)
Customer Success
Field Sales
Furlenco is a venture funded company that is disrupting the way Indians get furniture, by designing and manufacturing very high quality furniture & making it available at affordable monthly rentals. The company has witnessed explosive growth and is in thousands of homes in Mumbai, Pune and Bangalore. Furlenco is looking for smart, aggressive, enthusiastic and a self-motivated individual who is capable of narrowing their focus to one singular goal, in this case, growth. The role will allow you to own complete responsibility of driving successful customer experience through visits and face to face interaction. What we want: • You have a vibrant mental dexterity to establish, develop and maintain business relationships with our customers to provide them with a Wow Furlenco experience. • You have a knack for understanding people and making them feel comfortable around you. • You are very comfortable travelling within city limits 5 days a week to put a smile on Furlenco’s customers. • You have in the past smartly handled customer queries and concerns through face to face interaction, leading to growth in brand identity • 0-3 years of successful customer experience record What you get: • Opportunity to represent our brand and be the face of Furlenco to our new and existing customers. • Knowledge enrichment about the start-up culture, its competitors and about potential new products and services. • Opportunity to set up and be part of new age delivery experience. Write to us at [email protected]
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