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Service desk Jobs in Bangalore (Bengaluru)

11+ Service desk Jobs in Bangalore (Bengaluru) | Service desk Job openings in Bangalore (Bengaluru)

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Rapyder Cloud Solutions

at Rapyder Cloud Solutions

5 recruiters
Shree Gowri
Posted by Shree Gowri
Bengaluru (Bangalore)
5 - 11 yrs
₹5L - ₹12L / yr
Project Management
Documentation
Process improvement
Project delivery
Zoho
+6 more

We are looking for a passionate PMO Lead to be part of Enterprise PMO which responsible for the entire organization support function on compliance , adherence and Governance of Standards, Operations, Policies and Procedures. We are looking for very dynamic and energetic PMO Lead to drive the delivery governance and excellence  as per Business Objectives.  Looking of people with high level accountability and ownership to drive the things for very fast growing start-up services company in India.

 

The ideal candidate for this position will have at least 8
years of program management office (PMO)  with an ability to think tactically as well as strategically while leading cross functional teams in a matrixed environment. He is single point of contact for Delivery PMO and Process Governance. The primary goal of this candidate is to achieve benefits from standardizing and following project management policies, processes, and methods to be leveraged by multiple project owners. The candidate should have the ability to provide a decision support information for stakeholders (including executives) to make appropriate decisions. The candidate should also could underpin the project delivery mechanisms ensuring that all business change in an organization is managed in a controlled way.

 

Responsibilities:

  • Transparency: providing information with a single source of the truth. Information should be relevant and accurate to support effective decision-making by stakeholders (including senior management).
  • Reusability: stopping project teams from reinventing the wheel by being a central point for lessons learned templates and best practice.
  • Delivery : making it easy for project teams to do their jobs by reducing bureaucracy, mentoring and process compliance. This includes the better coordination between two of delivery teams (One time Implementation and Managed Services) and other cross functional teams for SOP compliance and adherence.
  • Governance: ensuring that communication to different stakeholders (including senior management) & decisions are taken by the right people , based on the right information presented. The governance role can also include audit or peer reviews, developing project and program structures, Standard Operating Procedures and ensuring accountability including of Information Security Management System as per ISO standards.
  • Traceability: providing the function for managing documentation, project history and organizational knowledge.

 

  • Create, Maintain and Own the PMO Delivery and Process Governance Metrics which includes Project Financials, Task and Ticket Metrics, Process KPI, Process Improvements, Delivery Governance and Excellence

 

Skills

  • Gathering data about project progress and producing reports
  • Developing standards and processes
  • Encouraging (or enforcing where necessary) the use of those standards and processes
  • Delivering training and mentoring Delivery and Process Governance PMO members and lead the team.
  • Managing dependencies across multiple projects across delivery team

      

 


Requirements

     

  • MBA in Project/Operations/Systems/MIS or MCA Or equivalent
  • 8-12 years’ experience in Service Desk/PMO environment, in a fast-paced though structured environment
  • Strong Process and Agile Project Methodologies knowledge for managing multiple projects
  • Superior verbal, written and interpersonal communication skills with both technical and non-technical audiences.
  • Reporting on financial information such as Project Profitability, Claims and Invoicing
  • Experience in working with agile lifecycle and/or tracking and process management tools, e.g. Zoho Projects & Desk or JIRA
  • Identify and analyze opportunities and make tactical/strategic recommendations
  • Hands on project management approach that includes a proven track record of project/program execution
  • Need to have good understanding Competencies (AWS) and Industry specific foundations (ISMS, ISO 27001, GDPR) 
  • Ability to quickly switch tasks, multi-task, be highly organized and detail oriented. 
  • Ability to adapt communication style to effectively work with multiple levels within an organization 
  • Experience preparing high visibility, executive level presentation materials 

 

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Fintech Early stage Startup!

Fintech Early stage Startup!

Agency job
via Qrata by Blessy Fernandes
Bengaluru (Bangalore)
1 - 2 yrs
₹14L - ₹20L / yr
Django
Python
Flask

Responsibilities

  • Participate in the entire application lifecycle, focusing on coding and debugging
  • Write clean code to develop functional web applications
  • Troubleshoot and debug applications
  • Perform UI tests to optimize performance
  • Work individually and closely with other members of the team during code sprints to deliver a complete end-to-end solution.
  • Articulate project status to other team members and management.
  • Participate in brainstorming sessions and contribute ideas to our technology, algorithms and products.
  • Work with the product and design teams to understand end-user requirements, formulate use cases, and then translate that into a pragmatic and effective technical solution.

Qualifications

  • Sharp analytical abilities, proven design skills, excellent communication skills experience handling the independent execution with minimal guidance, prior hands on experience or understanding on working with Django and python.
  • 1 years experience with Django.

  • Must be from Tier 1 University.
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Financially empower the next generation. (SZ1)

Financially empower the next generation. (SZ1)

Agency job
via Multi Recruit by Chandra Kanth
Bengaluru (Bangalore)
4 - 8 yrs
₹10L - ₹12L / yr
Social Media
Marketing Manager
Social Media Marketing (SMM)
Marketing management
Marketing
+3 more
  • Drive co-branded marketing initiatives with merchants.
  • Plan and execute major campaigns to drive merchant sales.
  • Proactively engage with the merchant's marketing team and be the point of contact from the company India marketing team.
  • Plan year-long marketing activities to help merchants gain visibility among company users.
  • Plan campaigns for the pipeline of merchants.
  • Run ads on major platforms, including but not limited to Facebook, Google, Twitter. Build landing pages.
  • Plan and manage the merchant marketing department's budget and prepare quarterly and annual reports.

 

Ideal Skills & Experience

  • Bachelor’s degree with at least 4+ years of marketing experience in a B2C facing business.
  • Although not mandatory, the experience of working in a Marketing Agency/FMCG Company/E-Commerce Company/Fintech Company is preferred.
  • Experience in ideating and executing major campaigns.
  • Experience in running ads on digital platforms, Facebook, Google, Twitter, etc.
  • Knowledge of building landing pages on WordPress is preferred.
  • Excellent communication skills and an eagerness to continuously learn emerging marketing trends and adopt the ones aligning with business objectives.
  • Ability to coordinate and work with interdepartmental teams.
  • Ability to manage multiple projects simultaneously, strong time-management skills to work efficiently in fast-paced environments.

 

About You

  • A+ character. We are team-first here at the company.
  • A hard-working mentality. It’s early and there is still a lot to build.
  • An excellent communicator.
  • A fun attitude. Life’s too short. We can have fun while we work hard on cool things.
  • Smarts. We need people that are smart enough to make decisions on their own and also smart enough to know when they need input from others.

 

Perks & Benefits

  • Competitive salary and benefits
  • Group Medical insurance
  • Life and long term disability insurance
  • Collaborative workspace
  • The opportunity to join the fastest-growing startup alongside a team of a motivated and driven individual
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Eloelo

at Eloelo

1 recruiter
Vikas Saini
Posted by Vikas Saini
Bengaluru (Bangalore)
0 - 1 yrs
₹10L - ₹20L / yr
jetpack
Compose
JETPACK
Retrofit
Model-View-View-Model (MVVM)
+2 more
  • atmosphere

What You Will Do


  • Understand the user and their behavior and continuously contribute to making their experience better with each release.
  • Be responsible for the overall delivery and the solution architecture of the feature your team will be working on.
  • Design and develop highly scalable, reliable, and fault-tolerant systems.
  • Deliver HLD & LLD solutions for complex backend problems & innovations.
  • Aim to deliver the best-in-class API responses across features.


Requirements


  • 0-1 years of experience.
  • Hands-on experience in designing, developing, testing, and deploying large-scale applications 
  • Strong in Data structures/ algorithms & oops concepts.
  • Strong in concurrency & multithreading
  • A good understanding of Java and an additional understanding of GoLang / Python will also be appreciated
  • Data modeling experience in both Relational and NoSQL databases
  • Able to design and implement low-latency RESTful services
  • Strong understanding of cloud infrastructure like AWS/GCS.
  • Experience in distributed queue systems like Kafka.
  • Continuously refactor applications and architectures to maintain high-quality levels
  • Passion for learning new things, solving challenging problems


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Trimpixel
Rohan Thakur
Posted by Rohan Thakur
Bengaluru (Bangalore)
3 - 5 yrs
₹16L - ₹25L / yr
MongoDB
NodeJS (Node.js)
Mongoose
Express
MySQL
+3 more

You will be a part of the engineering team who focuses on user onboarding, licensing, marketplace stores, Sales analytics dashboard and CRM’s integrations.

Your role at Trimpixel

  • Design, develop, and maintain integrations with multiple file types, existing software packages
  • Build software for a first-class onboarding experience
  • Collaborate with sales, marketing and engineering teams for requirements through to delivery
  • Design and implement marketplace, Sales Analytics Pipeline and CRM integrations
  • Develop and manage well-functioning databases and applications
  • Write effective APIs
  • Test software to ensure responsiveness and efficiency
  • Troubleshoot, debug and upgrade software
  • Create security and data protection settings


Read more
Tibco Dev

Tibco Dev

Agency job
via Bohiyaanam Talent Solutions by Snehal Abnave
Pune, Bengaluru (Bangalore), Nagpur, Mumbai, Hyderabad
1 - 8 yrs
₹1L - ₹15L / yr
TIBCO
TIBCO BusinessWorks
TIBCO administration
Hi All ,
I am hiring Tibco Developer For Pan India Location 
Skills :- Bw5 and BW6 Required mandatory 
Notice period :- Immediate to 30 days .
Exp :- 1-8 years 
Job Description 

 

We are looking for passionate TIBCO BW developer, would like to;

●Play an important role in our agile software development team

●Use new technologies and solve thrilling development tasks

●Write clean and reusable code with page performance in mind

●Deliver rich, engaging and unmatched user experience

●Continuously update and expand the existing product

Skills & Requirements:

Below is a list of preferred requirements. Bear in mind that we always favor talent, energy, and a history of being a “top performer” over any specific skill set.

●BTech/MS in Computer Science or related fields or extensive software development experience

●Should have 2- 6 experience in Tibco Business Works

●Must be hands on with TIBCO Business Works5.x along with TIBCO Administrator, TIBCO EMS, FTP, SFTP Pallets, XML technologies (XML, WSDL, XSD), Web Services (SOAP over JMS), Rest Services

●Work experience on TIBCO Business Works6.x, TIBCO ADB/File Adapters would be an added advantage

●Should be able to work with business stake holders and understand the business requirements and able to create necessary TIBCO integration interface

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IoT powered supply chain saas co

IoT powered supply chain saas co

Agency job
via Unnati by Veena Salian
Bengaluru (Bangalore), Gurugram, Delhi, Noida
2 - 5 yrs
₹12L - ₹15L / yr
Account Management
Key account management
Account Manager
Customer Relationship Management (CRM)

Our client is an IoT-enabled startup that helps businesses optimize and digitize their logistics operations. It is effectively streamlining a highly unorganized logistics space with a blend of cost-effective hardware and intelligent software and analytics.


Some of India’s renowned brands like Myntra, Flipkart, Philips, Xiaomi and others have used this innovative SaaS platform to successfully eliminate uncertainties in their supply chain.


Founded by a team of IIT Kharagpur dropouts, this Bengaluru-based location intelligence company has raised funding from angel investors of IP Ventures. It has over 100 customers and has already tracked lakhs of trips.


This platform is disrupting the supply chain & logistics operations of businesses which is heavily reliant on manual methods.

 

As a Enterprise Account Manager, you will be responsible for building long-term relationships with our enterprise customers.


What you will do:

  • Helping customers through email, phone, online presentations, screen-share and in-person meetings
  • Ensuring the timely and successful delivery of our solutions according to customer needs and objectives
  • Upselling company's new products to the clients and increasing the average revenue per client
  • Travelling to the clients' location and understanding their day-to-day logistics problems and designing a solution around the same
  • Coordinating with the clients, product team for the constant development of new products

 

Desired Candidate Profile

What you need to have:

  • Proven account management or other relevant experience
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
  • Experience in delivering client-focused solutions based on customer needs
  • Excellent verbal and written communications skills
  • Critical thinking and problem-solving skills
  • Ability to prioritize among competing tasks
  • Experience in the Logistics Industry would be preferred
Read more
B2B SAAS For mobile cyber security

B2B SAAS For mobile cyber security

Agency job
via Unnati by Astha Bharadwaj
Bangalore
5 - 7 yrs
₹12L - ₹15L / yr
Product Management
In a mobile-first world, there is always an inevitable risk posed by cyber security concerns, which is addressed by our client through API-based solutions. They focus on securing mobile-first enterprises against new age cyber fraud. Their aim is to reduce risk and accelerate the growth of all mobile transactions. Their specialties include Digital Identity, Mobile Authentication, Risk Management, Fraud Prevention, Risk Score, Device Identification, Behavioral Biometrics, Compliance and more.
 
Our client is located in the USA, Singapore and India and they are ISO 27001:2013 certified. Their investors include prominent VCs like XYZ Venture Capital, BLUME, Village Global, Emphasis Ventures, Sweat Equity Ventures.
 
As a Product Manager- Fintech Risk, you will be responsible for owning Fintech Fraud Risk products across account opening and account and activity monitoring.

What you will do:

  • Owning Fintech Fraud Risk products across account opening and account and activity monitoring
  • Defining OKRs for success such as % approvals, bp in losses, good customer friction, precision/ recall etc.
  • Thinking out of the box and identifying opportunities where we can build world class Fraud Risk solutions either in-house or via partnerships
  • Working with Engineering to create risk capabilities, analytics and decisioning logic to identify, analyze and prevent suspicious activities, including but not limited to: Identity Fraud, Account Takeover/ Abuse Fraud, Transactions Risk, Unauthorized Chargeback Risk etc.
  • Driving Proof of Concepts and Demos to illustrate the company's capabilities
  • Working with Sales, Business Operations and Engineering to meet internal and external stakeholder needs
  • Researching emerging issues impacting Fintech players and ideating on solving their digital risks through innovation
  • Validating supply partnerships to be used in solutioning, where needed
  • Collaborating with external partners and clients and standardizing integration strategy for the company's input/ output and client feedback loops

 

Desired Candidate Profile

What you need to have:

  • 5-7 years of experience in Product Management, preferably in Financial Fraud Risk
  • Career concentration in Fintechs, Payments or Risk Service Providers
  • Experience in developing requirements for Risk score-based rules engines, Classification and Regression models etc.
  • Bachelor’s degree or higher, preferably in Maths, Statistics or an area of Technology
  • Strong quantitative abilities, distinctive problem-solving and excellent analytics skills
  • Strong organizational, communication, presentation and project management skills
  • Experience with analytical/ statistical tools like SQL, SAS, Altair Knowledge Studio, R or Python preferable
  • Experience in experimentation and A/B testing a plus
  • Strong sense of product design and customer empathy    
Read more
Storeking

at Storeking

2 recruiters
Shreyashree Ravi
Posted by Shreyashree Ravi
Bengaluru (Bangalore)
3 - 9 yrs
₹5L - ₹10L / yr
Angular (2+)
Ionic
AngularJS (1.x)
Javascript
HTML/CSS
+4 more

Currently We are Looking for a Front-End Web Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works.

 

Responsibilities :

·         Develop new user-facing features

·         Build reusable code and libraries for future use

·         Ensure the technical feasibility of UI/UX designs

·         Optimize application for maximum speed and scalability

·         Assure that all user input is validated before submitting to back-end

·         Collaborate with other team members and stakeholders

Experience & Skills :

·         Experience in coding using Angular, AngularJS, ionic framework mandatory.

·         Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery, understanding of web markup, including HTML5, CSS3

·         Proficient understanding of client-side scripting and JavaScript frame

·         Good understanding of  advanced JavaScript libraries and frameworks, such as AngularJS

·         Good understanding of asynchronous request handling, partial page updates, and AJAX

·         Basic understanding of server-side CSS pre-processing platforms

·         Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Familiarity with tools such as Photoshop is a plus.

·         Proficient understanding of cross-browser compatibility issues and ways to work around them.

·         Proficient understanding of code versioning tools, such as Git / Mercurial / SVN

·         Good understanding of SEO principles and ensuring that application will adhere to them

 

Read more
Artivatic

at Artivatic

1 video
3 recruiters
Akanksha naini
Posted by Akanksha naini
Bengaluru (Bangalore)
5 - 10 yrs
₹10L - ₹20L / yr
IBM Director
Sales
Business Development
Account Management
About Artivatic :Artivatic is a technology startup that uses AI/ML/Deep learning to build intelligent products & solutions for finance, healthcare & insurance businesses. It is based out of Bangalore with 20+ team focus on technology. Artivatic building is cutting edge solutions to enable 750 Million plus people to get insurance, financial access, and health benefits with alternative data sources to increase their productivity, efficiency, automation power, and profitability, hence improving their way of doing business more intelligently & seamlessly.Artivatic offers lending underwriting, credit/insurance underwriting, fraud, prediction, personalization, recommendation, risk profiling, consumer profiling intelligence, KYC Automation & Compliance, automated decisions, monitoring, claims processing, sentiment/psychology behavior, auto insurance claims, travel insurance, disease prediction for insurance and more.Education - MBA must, preferably from top instituteBudget - 10-18 Lakhs + Stocks, Can be more if the candidate is excellentJoining - ImmediateWhat we are looking for?Artivatic is looking for an exceptional individual as a Sales Director at Artivatic, Bangalore office.The ideal candidate will have superior sales/relationship skills in B2B Finance/Insurance/Fintech Sector, strong ability to device solutions with our existing and potential partners, and excellent communication skills.This is a sales/revenue focussed position with a tremendous degree of authority and autonomy.Our aspiration is to become India's largest and most inclusive Insurance & Fintech Company. They aim to do this by creating a single extraordinarily rich source of risk, decision & claims relevant information, aggregating both traditional and non-traditional data sources. Using this data platform, Artivatic aim to build a rich set of applications and APIs through which both individuals and institutions can benefit. We have over 5+ large clients where we have started working right now and have seen strong traction.Are you someone who :- Is passionate about rapidly building strong relationships with existing and new partners/clients in B2B Space- Has a strong ability to understand business. We are looking to hire someone who will truly understand our operations, and be able to bring new Clients on board by communicating simply and effectively- Are people oriented and able to handle clients- We are seeking someone with demonstrated experience in relationship & sales building and excellent communications and presentation skills- Has a strong delivery and end result orientation. Passionate about meeting targets. Understands technology to sell to clients.- Has a strong set of values. We want someone who has a true service orientation; a passionate professional who combines leadership skills with good humor, a strong work ethic, and a can-do approachResponsibilities :- Responsible for acquiring new clients and managing relationships with existing customers for the in India & Outside- Insuretech/Fintech Business requires an understanding of the entire BFSI lifecycle, including acquisition, customer retention, risk, fraud, underwriting, claims and also decisions. Is required to understand both the business and technical components of the process. Should be able to understand the key role analytics plays in the entire lifecycle for BFSI & Healthcare businesses- Will be required to interact at all levels of the organization from business users and IT teams to CXO level. Should be able to collect and decipher the key understanding of the client's requirements and how our various solutions can be implemented in the existing process flow or enhance and improve the process flow - a focus not just on product sales but also concept sales.- Should also be able to contribute to new products and solutions based on an understanding of the market and client requirements. Should have good articulation skills in communicating with both technical and business teams. - Negotiating the terms of an agreement and close salesJob Description :The person will be responsible for executing the Client's strategic customer engagement, sales strategy, and business development and will be required to :- Construct a strategy and sign-up critical relationships with partners - BFSI & Healthcare clients- Provide ideation and thought leadership, and ensure high levels of productive client engagement with partners. Be seen as a collaborative thought partner in building a business with top lenders and others.- Create new opportunities with lenders, and aim to be recognized internally and externally as an expert in helping the business thrive in the new digital world of credit evaluation.- Develop relationships across various departments within the lender and be seen to be providing a holistic and practical solution.- Business Development - using existing relationships or establishing new relationships. Should be able to contribute with new solution ideas based on customer and market requirements. -Make sound, well-informed, time appropriate and decisions based on information gathered from clients and/or customers. Understand the depth, the impact, and implication to the company and/or customers decisions have. Commit to action, even in uncertain situations, to accomplish organizational goals and implement change. Establish and implement a plan to address impact both positive and negative of decisions.- Reasoning - Identifies rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions.- Planning and Evaluation - Organize work, set priorities, and determine resource requirements. Develop short- or long-term goals and strategies to achieve them. Coordinate with other departments or Business Units to accomplish goals and continually monitor progress and evaluate outcomes.Academic Background : MBA from a top-tier instituteWork Experience : 3-6 years of experience in business development and sales- Experience in BFSI/ Banking and Financial Services/Software Sales/Insurance/B2B Software- Experience in working with a start-up and proven success in B2B sales will be an added advantageProfile and Experience :- Experience in managing the pre-sales function in a BFSI/Insurance/Banking/Financial, software solution/BPO or managing sales in Insurance- Reasonable knowledge and understanding of banking products- Strong solutions skills - creating new markets, customer relationships, and solutions- Understands management by metrics and is result oriented- Good people management skillsSalary : 10-18 Lacs + Stocks + Sales Commission
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LinkTag

at LinkTag

1 recruiter
Jaspreet Arora
Posted by Jaspreet Arora
Chennai, Bengaluru (Bangalore), Bengaluru (Bangalore)
3 - 8 yrs
₹5L - ₹17L / yr
.NET
MVC Framework
Windows Communication Foundation (WCF)
LinkTag is one of the fastest growing firms in the Technology Consulting Space.
Read more
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