11+ Remote Desktop Services Jobs in Kochi (Cochin) | Remote Desktop Services Job openings in Kochi (Cochin)

A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.

Job Summary:

1. Hardware Support:

• Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
• Perform hardware repairs and upgrades.

1. Software Support:

• Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
• Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.

1. Network Support:

• Provide assistance in connecting workstations to the company network and resolving connectivity issues.
• Troubleshoot network-related issues on desktops and laptops.

1. User Support:

• Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
• Offer guidance on proper system usage and IT best practices.

1. System Maintenance:

• Regularly update and patch desktop systems to ensure security and functionality.
• Backup important files and data as per company policy.

1. Documentation:

• Maintain logs of issues, solutions, and configurations for future reference.
• Document common problems and resolutions for knowledge-sharing purposes.

1. Customer Service:

• Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.

Key Skills:

• Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
• Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
• Communication: Strong verbal and written communication skills to interact with end-users.
• Networking Basics: Understanding of network configurations and troubleshooting.
• Time Management: Capable of handling multiple requests and prioritizing tasks.

Responsibilities

• Writing clean, high-quality, high-performance, maintainable code
• Develop and support software including applications, database integration, interfaces, and new functionality enhancements
• Responsible for the product development and maintenance
• Analyze and resolve performance bottlenecks

Requirements

• 3+ Years of experience in Web Application Development
• Should excel in working with large-scale applications and frameworks
• Expert in Programming using Angular 8/10/11, Web API
• Should have knowledge in Relational and Non-Relational databases (NO SQL).
• Strong knowledge of SDLC methodologies – Agile/Scrum
• Very good development skills in front end technologies/javascript.
• Good understanding of Object-Oriented Programming, Design Concepts & Unit Testing
• Good understanding of Web Security Concepts

PYTHON DEVELOPER

We are seeking a skilled experienced Python Developer with expertise in FastAPI to join our dynamic and innovative development team. As a Python Developer, you will be responsible for designing, developing, and maintaining high-quality Python applications and APIs using the FastAPI framework. Your primary focus will be on building efficient, scalable, and reliable backend systems that power our web and mobile applications.

Responsibilities:

1. Designing and developing robust Python applications using the FastAPI framework.

2. Collaborating with cross-functional teams, including front-end developers, product managers, and designers, to understand project requirements and translate them into technical specifications.

3. Optimizing application performance and scalability by implementing efficient coding practices and utilizing appropriate caching mechanisms.

4. Writing clean, maintainable, and testable code following software development best practices.

5. Conducting thorough testing and debugging of applications to ensure high-quality deliverables.

6. Integrating external services and third-party APIs into the application ecosystem.

7. Collaborating with team members to continuously improve development processes and tools.

8. Keeping up to date with the latest industry trends, technologies, and best practices related to Python development and FastAPI.

Requirements:

1. Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience).

2. Proven experience of 2 years as a Python Developer, with a strong understanding of Python programming language fundamentals.

3. Solid knowledge of the FastAPI framework and its features, including routing, dependency injection, validation, and asynchronous programming. Experience of 1 or more years using FastAPI framework.

4. Experience building RESTful APIs using frameworks like FastAPI, Flask, or Django.

5. Familiarity with database systems such as MySQL, PostgreSQL, or MongoDB.

6. Strong problem-solving and analytical skills with the ability to troubleshoot and debug complex applications.

We prefer candidates from Kerala.

Coordinate internal resources and third parties/vendors for the flawless execution of projects
Ensure that all projects are delivered on-time, within scope and within budget
Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
Ensure resource availability and allocation
Develop a detailed project plan to track progress
Use appropriate verification techniques to manage changes in project scope, schedule and costs
Measure project performance using appropriate systems, tools and techniques
Report and escalate to management as needed
Manage the relationship with the client and all stakeholders
Perform risk management to minimize project risks
Establish and maintain relationships with third parties/vendors
Create and maintain comprehensive project document

Requirements and skills
Great educational background, preferably in the fields of computer science or engineering for technical project managers
Proven working experience as a project administrator in the information technology sector
Solid technical background, with understanding or hands-on experience in software development and web technologies
Excellent client-facing and internal communication skills
Excellent written and verbal communication skills
Solid organizational skills including attention to detail and multi-tasking skills

Farmers Fresh Zone aims at unlocking access to safe-to-eat, pesticide-free fruits & vegetables directly sourced from our farmers. We are an omnichannel platform having both an offline and online presence. Backed by the Indian Angel Network, We are one of the first Indian agri-tech firms to introduce unit-level traceability for all our products which means consumers can track the origin of a product including details of the farms and farmers.

We are all in the quest to create a positive movement, a movement aimed at reducing the gap between a consumer & a farmer, a movement that gives consumers access to safe & non-toxic farmers' produce, a movement that is uplifting the farmer community. Today we are proud to say that we are connecting 1500+ farmers to urban consumers. We envisage our brand to go global soon, post creating a cemented presence in India.

We are not looking for job-seekers, we are looking for impact-creators with a go-getter attitude. We are looking for dynamic individuals who are honestly driven by the cause and are customer-obsessed, be it our end-user, farmer, vendor, or even our internal community.

As a Customer Retention & Market Automation Specialist, you will play a key role in driving & growing our mobile app & website’s engagement and retention metrics. You will run various messaging experiments on multiple channels like notifications, SMS, Email, Whatsapp.

Our ideal candidate will have strong analytical and problem solving skills, led or managed teams, and have understanding of engagement tools like Moengage, Clevertap or Webengage. We love people who are humble and collaborative with hunger for excellence.

Responsibilities:

• Create omni-channel (push notifications, Whatsapp, In-app prompts, SMS, Email etc) marketing campaigns & journeys based on different user segments to drive user acquisition, activation, engagement & retention.

• Define AARRR KPIs and Optimize them with Moengage multi-channel journeys by continuously performing A/B tests. Drive increased engagement & retention.

• Be responsible for and own execution, monitoring and measurement of marketing campaigns and their success. Collaborate with designers & Content creators to get graphic/text content.

• Compile regular reports of campaign performance and results, collaborate with analyst to monitor and review past campaigns and journeys.

• Improve new campaigns using data and feedback from existing and previous projects.

• Create detailed and diverse user-segments to identify high, medium & low activity cohorts. 

• Create communication & content strategies to increase the size of high-activity cohorts.

• Analyze website & mobile traffic, create user journeys & campaigns to enable cross-channel product experience and marketing.

Qualification & Requirements:

• Bachelor’s Degree in Computer Science, Engineering or any other related field.

• 1+ years of experience in creating mobile/web application journeys & campaigns on tools like moengage, clevertap etc.

• In-depth knowledge & hands on experience of digital analytics software like Zoho Page Sense, Google Analytics, CleverTap, Branch, Firebase, Facebook Analytics.

• Excellent copy writing skills to produce high quality copies for marketing campaigns and journeys.

Soft Skills:

• Ability to prioritize and manage multiple milestones and projects efficiently.

• Team spirit, good time-management skills, strong communication skills to collaborate with various stakeholders.

Detail oriented, advanced problem solving skills with customer-centric approach

Frontend Developer   

2-4 years/Remote or Kochi   
                                        

Farmers Fresh Zone, is a Direct to Consumer Brand Backed by the Indian Angel Network. The startup lives across 5 South Indian cities. We cater to the needs of urban customers with our safe-to-eat, pesticide-free fruits & vegetables that are directly sourced from our farmers. This is possible with our technology-driven platform & demand prediction model. In short, we’re the high-tech marketplace that’s beneficial to both, the consumers & farmers.

For more info visit our website: https://www.farmersfz.com/">https://www.farmersfz.com/

The role, in a nutshell

As a Frontend Developer at FFZ, you will be part of our core development team, and will have complete ownership of our frontend application. You will bring  concepts / user stories to life with ReactJS/Next.JS, HTML and CSS and an opportunity to create highly responsive web designs that work across multiple platforms and browsers. 

What you’ll do at FFZ

• Bring concepts / user stories to life with ReactJS/Next.JS , HTML and CSS
• Create highly responsive web designs that work across multiple platforms and browsers.
• Ensure the technical feasibility of UI/UX designs and implement them.
• Explore and implement SEO best practices

Who you are

• At least 2 years of experience working on Typescript/JavaScript, React/React Native
• Experience / willingness in working with Next.js
• Experience with front-end development tools, build tools and versioning tools.
• Ability to write clean code, necessary tests and ensure high code quality.
• Experience integrating REST APIs and services
• Understanding / familiarity with web security concepts.

Nice to have

• Experience working with Flutter (preferred) or any other cross-platform development tool
• Experience developing mobile applications.

What we offer 

• Complete ownership of our frontend application.
• Competitive salary and an excellent equity package.
• Stellar team, great start-up culture, work-life balance with generous holidays. 

Roles & Responsibilities:

1. ·       Identifying quality lead and bringing up the projects for the company through different online platforms
2. ·       Bidding on various portals like PPH/ GURU/ UPWORK / Freelancer and other relevant online platforms
3. ·       Handle the initial discussions and collect the strategic information about the prospects
4. ·       Understand complex project requirements and prepare proposal /bid to generate leads
5. ·       Continue prospect engagement and account management throughout the sales cycle until closure.
6. ·       Independently collaborate with the technical team for presentation with prospects.
7. ·       Scout for new bidding platforms and websites to catch out the opportunities.
8.  
9. Skill & Experience Required
10. ·       Excellent verbal and written communication skills, capable of converting the prospect with good linguistic ability.
11. ·       Must have 1-3 years of experience in Web Development & Mobile Apps project acquisition and closure through the online bidding platforms.
12. ·       Experience with lead generation and prospect management via various online platforms.
13. ·       Must have sound technical knowledge of advanced Web and Mobile technologies trending today.
14. ·       Lead generation through LinkedIn, database, and other social networks.
15. ·       Ability to handle the sales independently or as part of a team
16.  
17. Education: Degree/ any diploma

• Build, extend, and maintain reusable UI components that will be used across many applications.
• Develop best practices and guidelines for contributing UI and reusable components to a central component library.
• Perform installation of code releases and patches and write scripts or programs for IT applications.
• Work closely with our UX design team to ensure usable designs with a consistent look and feel.
• Maintain high-quality code and ensure best practices for UI development.
• Ensure designs follow Web Content Accessibility Guidelines (WCAG)
• Work in a fast-paced agile environment partnering with software engineering teams.

About :

1. Employee Management at your Fingertips. PagarBook - India's Best Payroll and Attendance
2. Management tool for Small & Medium Enterprises. Using PagarBook, a business owner can maintain all the records of their employees digitally and can get insights around the same.
3. PagarBook is free & easy to use employee management, work & payroll management software app where you can manage all your staff and employee’s attendance, record the work done by your staff and employees and their salary, payments & advances can also be recorded in this app.
4. Sms & WhatsApp notification to employees and staff about payments, bonuses, daily work, attendance & leaves.
5. The Sales would be done for premium desktop version of the application
6. Benefits of desktop application:
1. Better and Easier accessibility, also available on mobile web
2. Access to rich reports which gives you business knowledge, spend
3. Unlimited free upgrades for a year

About Sales team:

The field sales team at PagarBook is all about solving SME’s customer problems and ensuring we deliver compelling value propositions.

On a typical day, the sales team:

• drives the adoption of a premium version of Pagarbook, sold at a subscription fee per annum
• never-say-no attitude, and comes with a win-all attitude
• At the same time, a core ingredient of the DNA is customer empathy
• We should always ensure the customer is well informed of all the benefits of the solution, before we close the sales.

Responsibilities and Duties of sales associate:

• You will pitch about PagarBook desktop solution on field to customers
• You will explain the benefits of PagarBook desktop solution to customers
  • Better and Easier accessibility, also available on mobile web
  • Access to rich reports which gives you business knowledge, spend
  • Unlimited free upgrades for a year
  • Bulk update features
  • Expense management
• The users can register on the desktop for a free trial for 7 days first
• Sales associate would convert the customer into a paid customer

Mandatory requirements:

• Having your own bike is a must
• Smartphone is a must
• Field sales experience is a must (telecom, FMCG and financial sales experience adds more weightage)
• Graduation in any field is sufficient

Benefits:

• Fixed salary upto 25k
• Targets based incentives (no upper cap, average ~10k per month):
• Petrol allowance ~upto INR 3,000 (on actual bills)
• Initial job posting would be for 3 months - based on good performance, conversion to full time employment would be granted

Key Areas of Responsibility (KRAs):

• Onboarding of Customers
  • Meet 30 new clients a day (tracked)
  • Get free trial enabled for 20 clients a day
  • Get 3 sales (paid customers, 10% conversion) per day - non-negotiable output
• Retaining customer accounts
  • While we build new businesses, cross-selling would be key
  • Customers should keep using PagarBook desktop beyond 30 days of activation
• Grow customer basket size
  • Identify key SME clusters in the city and prepare an acquisition plan
  • Go aggressive and acquire
• Business acumen & key skills
  • Strong knowledge on PagarBook sales process, services and product
  • Local Market and competition knowledge and clear articulation of PagarBook advantages
  • Strong negotiation and influencing skills to create win-win
  • Give continuous feedback to internal teams to improve our customer service level

Finally, remember, you are the PagarBook brand ambassador on the ground! All the best.