11+ Web service QA Jobs in Mumbai | Web service QA Job openings in Mumbai

We are looking for a Software Test Engineer . This individual will be involved in manual testing of Web & Mobile applications, SOAP web services and Rest APIs.

Role Description

• Individual will be responsible to developing manual test scripts.
• Analyze and prepare positive and negative test scenarios.
• Responsible to executing automated and manual test cases.
• Responsible to tracking and logging defects during execution.
• Generating reports such as defect analysis report, project status report, etc.
• Actively participate in requirement analysis, test design and sprint planning.
• Identify opportunities for continuous improvement.
• Provide proactive advice and feedback throughout the software testing lifecycle for prevention and early correction of quality problem.
• Document lessons learned, help maintain knowledge database.

Desired Profile

• Good Knowledge in JIRA, web service testing & Confluence.
• Good Knowledge API testing using SOAP-UI & POSTMAN.
• Good Knowledge of Mobile Testing (Android & IOS platform)
• Basic knowledge of SQL queries
• Have good understanding of Software testing lifecycle.
• Should have Knowledge in various test development and design methodologies.
• Good working knowledge on agile methodology (Scrum& KANBAN) and process.
• Knowledge on Automation using UFT/Selenium.
• Sound interpersonal and team working skills
• Demonstrate relationship building and teamwork skills within all levels of the organization in a collaborative effort
• Must be adaptable in a changing environment and be effective in many different business settings
• Should be able to understand customer / end users’ requirements and should own the issue till closure.
• Work Experience: 2-5 years in Software Testing (Preferred candidate from Digital Health Domain)
• Education Qualification: B.Tech (CS/IT), MCA , M.Sc (CS/IT), MCS, BCA, B. Sc (CS)

Job Summary: Position Title: Customer Service Executive

Location: Mumbai

Job Description: we are looking a proactive and customer-focused Customer Service Executive to join our team. The ideal candidate will be responsible for managing customer inquiries, resolving issues, and ensuring a positive customer experience. This role requires excellent communication skills, both written and verbal, and the ability to handle customer concerns effectively via email and phone.

Responsibilities:

• Attending inbound calls involves receiving and responding to incoming calls from customers

• Provide accurate and relevant information regarding products, services, company policies, and procedures.

• Respond to customer inquiries via email in a timely, clear, and professional manner.

• Ensure all customer emails are acknowledged and resolved

• Listen actively to customer concerns, complaints, and issues, ensuring full understanding and empathy.

• Resolve customer grievances and complaints quickly and effectively, escalating to higher management when necessary.

• Follow-up with customers to ensure satisfaction after issue resolution and that the solution meets their expectations.

• Identify recurring customer issues and proactively work with internal teams to suggest improvements or preventative measures.

• Assist customers with order tracking, billing inquiries, account management, and product-related questions.

• Inform customers about order status, shipment tracking, delivery delays, or product/service updates.

• Accurately document all customer interactions and complaints in the CRM system, ensuring a clear audit trail.

• Maintain detailed logs of follow-up actions, resolutions, and outcomes.

• Collect customer feedback and report trends to management for continuous service improvement

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About the Role:

We are seeking a dedicated and dynamic Business Development Executive for outbound lead generation process to join our team in a full-time, on-site capacity. As a BDE, you will play a crucial role in driving our sales efforts by creating new leads, conducting in-depth research on potential clients, and effectively communicating with them to generate sales. Your primary focus will be on outbound marketing, lead qualification, and nurturing prospects until they are sales-ready.

Role Description

This is a full-time on-site role for a Business Development Executive. You will be responsible for creating new leads, conducting research on potential clients, and communicating with them to generate sales. This role involves a focus on outbound marketing, lead qualification, and nurturing of prospects until they are sales-ready.

Qualifications

• Proficient in Lead Generation, Sales, and Communication skills
• Ability to conduct research on potential clients and analyze market trends
• 1-3 years Experience in outbound marketing, lead qualification, and lead nurturing
• Excellent written and verbal communication skills
• Ability to work in a team and achieve targets
• Hold multiple email accounts and social media profiles to reach maximum audience
• Familiarity with CRM systems, Excel, and Google Analytics would be a plus!

About Client Launched in 1993, Client's brand, focused on providing high-quality herbal powders for beauty care. With a commitment to purity, their products contain only natural ingredients without fillers or preservatives. Recognizing the demand for safe and differentiated products in the growing Indian personal care market, they expanded their product range. In 2012, a strategic investor joined, leading to further expansion and enhanced product quality. Today, the brand boasts 36 products across 10 categories, marrying Ayurvedic principles with natural ingredients, offering outstanding products globally through various channels.

 Job Description:

• Develop and oversee performance marketing strategy
• Manage Ad campaigns on Facebook, Google & Marketplaces
• Create engaging content for digital platforms
• Conduct regular CRO audits and execute A/B tests
• Implement user testing for enhanced conversion rates
• Review and optimize advertising campaigns for planned ROAS/ACOS
• Identify and optimize performance marketing channels
• Manage Analytics for campaign tracking
• Troubleshoot campaign-related issues
• Stay updated on industry trends and emerging technologies

Requirements

• 3-4 years of proven Performance Marketing experience
• Bachelor's degree in Marketing, Business, or related field
• In-depth knowledge of digital marketing channels and analytics
• Strong creative skills with attention to detail
• Data-driven mindset and analytical abilities

We are looking for a React Developer to join our awesome team and deliver a streamlined user experience. We want a team member who strives to develop a first-class codebase using React best practices. As a React Developer, you will implement a complete user interface in the form of a mobile/desktop web app & handle its integration with the back-end. 

• Develop user interfaces for modern rich internet applications with the latest Front End Technologies
• Perform product analysis and development tasks of increasingly complex nature which may require extensive research and analysis.
• Writing tested and documented JavaScript, HTML and CSS
• Make design and technical decisions for React projects
• Develop application code and unit tests in the React. 
• Ensuring high performance

• BSc/BE/BTech in Computer Science, Engineering or a related field
• 1+ years Experience with React. Good to have working knowledge of React Native, Angular, VueJS
• Strong expertise with HTML, CSS, and writing cross-browser compatible code.
• Good understanding of AJAX and JavaScript DOM manipulation Techniques
• Experience with RESTful services
• Experience in JavaScript build tools like grunt or gulp
• Hands on and implements complex React modules
• Able to implement automated testing platforms and unit tests
• Understanding of fundamental design principles behind a scalable application
• Proficient understanding of code versioning tools (Git) 
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills

• Cold Calling/ Lead Generation.
• Meeting The Clients/Visiting Potential Customers For New Business
• Understanding the Requirements of Clients.
• Presenting To Them All The Services Provided By Our Company Along With Seniors
• Providing Customers With Quotations
• Negotiating And Providing With The Terms And Conditions Of The Agreement And Close Sales
• Coordinating With The Clients And The Execution Team
• Maintaining/ Retaining Present Clients
• Gather Market And Customer Information And Provide Feedback On Buying Trends
• Identify New Markets And Business Opportunities
• Contribute To Team Effort By Accomplishing Related Results As Needed
• Review Your Own Sales Performance To Team Leader

What you'll do: 
UniAcco, UniCreds, and UniScholarz are looking for passionate professionals looking forward to build their career in Global Property Consulting, International Credit Consulting, and Study Abroad Consulting.

Desired Candidate Profile:

• Candidates with 0-3 Years of Experience.
• Candidates who aspire to kickstart their career as Business Developement Professionals and Consultants
• Candidates who are already based in Mumbai
• Candidates having decent English Communication.

Package

Job Offer - 4 LPA (Fixed) + Performance Incentives upto 60k per Month (Variable)