11+ Oracle Service Bus Jobs in India

Location:

This is a 100% remote opportunity for applicants residing in India.

Who We Are:

HighLevel is an all-in-one, white-label marketing platform for agencies & consultants. Our goal as a business is to create a sustainable, powerful, “all things marketing” operating system that creates limitless opportunities for our customers. With 60,000 customer base, we need people like YOU to help us grow and scale even further in the coming years.

We currently have 850+ employees worldwide, working remotely as well as in our headquarters, which is located in Dallas, Texas.

Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and, above all, encourage a healthy work-life balance for our employees wherever they call home. At HighLevel, we require our team members to be on camera for all customer, peer and supervisor interactions. Want to learn more? Check out our website: www.gohighlevel.com. 

Who You Are: 

The primary role of the Customer Support Representative would be to act as a technical resource to our customer base for HighLevel’s suite of software features. A qualified Customer Support Representative possesses the ability to troubleshoot product issues and has experience supporting software solutions preferably within the technology industry.

What You’ll Do:

Today: 

• Provide exceptional customer service inclusive of excellent communication, responsive follow-through, and advocacy for customer issues within internal departments.
• Use judgment within defined practices and procedures.
• Work directly with other support team members of all levels, as needed.
• Maintain solid customer relationships by handling their questions and concerns with speed and professionalism.
• Be accessible and available to multiple customers.
• Establish priorities and communicate rationale and time-frame clearly to customers.
• Suggest articles to the knowledge base in an effort to promote self-help for our customers.
• Be readily available with camera on to assist customers via Zoom video calls and address their questions or concerns.

Soon:

• Receive and record incident-related information over the phone, chat, email (and other) channels using a variety of tools, techniques, and procedures.
• Conduct analysis, gather information (i.e. click steps, logs, screenshots), and troubleshoot customer issues.
• Resolve issues that require a broad range of troubleshooting skills related to software functionality/configuration, the Internet, hardware, networking, and general technical issues pertaining to HighLevel’s software solution.
• Work directly with team members to resolve customer issues and request enhancements for our products.
• Actively contribute to a growing knowledge network that improves the effectiveness of our team and the information available to our customers.
• Participate in the testing of new product releases.

Eventually:

• Resolve or recommend resolutions to customer problems.
• Other duties may be assigned and/or modified as business needs change.

What You’ll Bring: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience/Education/Certifications Required:

• 2+ years of prior technical support experience in a product based organization preferably B2B SaaS fielding and resolving technical inquiries in a well-structured professional manner
• Strong technical aptitude, analytical and troubleshooting skills.
• Demonstrated ability to maintain self-control while defusing stressful customer situations.
• Excellent customer service attitude.
• The ability to be a team-player as well as work independently. 
• Excellent note-taking skills.
• Experience with ticketing systems.
• Experience working with a combination of inbound calls, chats, and follow up emails to the customer for exceptional customer service.

Additional Skills Required: 

• Fluent in English.
• Demonstrated verbal and written communication skills.

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way!

Responsibilities

Designing a user interface (UI)

·      Create responsive, logical, and visually appealing user interfaces for web and mobile applications.

·      Work together with cross-functional teams to guarantee uniform and unified UI designs throughout the product.

·      For the purpose of efficiently communicating design thoughts and ideas, create wireframes, mock-ups, and prototypes.

Designing for User Experience (UX)

·      To better understand user needs, preferences, and behaviours, conduct user research.

·      To guide design choices, create user personas, user journeys, and empathy maps.

·      To improve the product's overall usability and user experience, iterate and improve user flows.

Interaction Design

·      Define and implement interactive elements and animations to enhance user engagement and delight.

·      Work closely with development teams to ensure seamless integration of design elements and interactions into the product.

Usability Testing

·      Conduct usability testing and gather feedback from users to identify areas for improvement.

·      Analyze user feedback and iterate designs based on insights obtained from testing.

·      Design Guidelines and Documentation:

·      Create and maintain design guidelines and documentation to ensure design consistency and scalability across the product.

Cross-Functional Collaboration:

·      Collaborate with product managers, developers, and other stakeholders to align design goals with product objectives and technical feasibility.

·      Participate in brainstorming sessions and provide creative input to product development discussions.

Qualifications

·      Bachelor's degree in Design, Human-Computer Interaction, or related field.

·      2-3 years of professional experience in UI/UX design for digital products.

·      Proficient in design tools such as Adobe XD, Sketch, Figma, or similar.

·      Strong understanding of design principles, user-centered design, and design thinking.

·      Knowledge of HTML, CSS, and JavaScript is a plus.

·      Excellent communication and collaboration skills.

·      Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.

Ganit has flipped the data science value chain as we do not start with a technique but for us, consumption comes first. With this philosophy, we have successfully scaled from being a small start-up to a 200 resource company with clients in the US, Singapore, Africa, UAE, and India. 

We are looking for experienced data enthusiasts who can make the data talk to them. 

You will: 

• Understand business problems and translate business requirements into technical requirements. 
• Conduct complex data analysis to ensure data quality & reliability i.e., make the data talk by extracting, preparing, and transforming it. 
• Identify, develop and implement statistical techniques and algorithms to address business challenges and add value to the organization. 
• Gather requirements and communicate findings in the form of a meaningful story with the stakeholders  
• Build & implement data models using predictive modelling techniques. Interact with clients and provide support for queries and delivery adoption. 
• Lead and mentor data analysts. 

We are looking for someone who has: 

• Apart from your love for data and ability to code even while sleeping you would need the following. 
• Minimum of 02 years of experience in designing and delivery of data science solutions. 
• You should have successful projects of retail/BFSI/FMCG/Manufacturing/QSR in your kitty to show-off. 
• Deep understanding of various statistical techniques, mathematical models, and algorithms to start the conversation with the data in hand. 
• Ability to choose the right model for the data and translate that into a code using R, Python, VBA, SQL, etc. 
• Bachelors/Masters degree in Engineering/Technology or MBA from Tier-1 B School or MSc. in Statistics or Mathematics 

Skillset Required:

• Regression
• Classification
• Predictive Modelling
• Prescriptive Modelling
• Python
• R
• Descriptive Modelling
• Time Series
• Clustering
•  

What is in it for you: 

• Be a part of building the biggest brand in Data science. 
• An opportunity to be a part of a young and energetic team with a strong pedigree. 
• Work on awesome projects across industries and learn from the best in the industry, while growing at a hyper rate. 

Please Note:  

At Ganit, we are looking for people who love problem solving. You are encouraged to apply even if your experience does not precisely match the job description above. Your passion and skills will stand out and set you apart—especially if your career has taken some extraordinary twists and turns over the years. We welcome diverse perspectives, people who think rigorously and are not afraid to challenge assumptions in a problem. Join us and punch above your weight! 

Ganit is an equal opportunity employer and is committed to providing a work environment that is free from harassment and discrimination. 

All recruitment, selection procedures and decisions will reflect Ganit’s commitment to providing equal opportunity. All potential candidates will be assessed according to their skills, knowledge, qualifications, and capabilities. No regard will be given to factors such as age, gender, marital status, race, religion, physical impairment, or political opinions. 

• Minimum 2years working experience in Application development using Angular 5/6.
• Strong proficiency in JavaScript and the JavaScript object model, JS MVC frameworks, redux such as Angular5/6, State Management With NgRx(Required).
• RestAPI Integration via Http,
• ThirdParty Integrations (Angular Material or PrimeNG),
• Lazyloading ( custom preloading Strategy ),
• Validation,
• Reactive Architecture ( RxJs Observables & Operators )
• Unit Testing (*not mandatory but would be a plus),

Responsibilities and Duties

• Be part of a full team delivering a complete front-end application
• Ensuring high performance on mobile and desktop
• Cooperating with the back-end developer in the process of building the RESTful API
• Develop/Design, implement, and test high-quality web applications in a cloud-based environment.
• Help brainstorm and plan new applications and web services.
• You will take ownership of technical problems and their resolution, including proactively
• Communicating with product managers, developers, architects, and the operations team.
• Provide accurate effort-estimates for deliverables.
• Be committed to the deadlines.

• Establish relationships with new customers and secure contracts with new customers
• Drive the entire sales cycle from initial customer engagement to closed sales
• Prospect for potential customers using various direct methods such as calling and face to face meetings, and indirect methods such as networking
• Work on marketing tools to plan and execute lead generation campaigns
• Consult with prospect about business challenges and requirements,
• Maintain a high level of relevant domain knowledge in order to have meaningful conversations with prospects.
• Make presentations to senior managers and decision-makers
• Draft and deliver proposals
• Report on sales activity
• B2B corporate sales experience in hunting merchants.
• B2B partnership experience is preferred.
• Handled merchants in lending/payment gateway companies will be an added advantage.

Looking for Software Architects @ WinSoft Technologies (I) Pvt Ltd

Winsoft Technologies is offering experienced software developers and architects an unparalleled product engineering opportunity in cutting edge Software Defined Network (SDN) space, with fast-growing clients in the USA and Europe.

We are a talented team of software professionals with a strong technology and domain focused growth culture. You can look forward to an open, flexible working environment combined with a generous CTC package.

We invite the following individuals to contact us and have a conversation about this opportunity:

1) Senior Software Architect / Systems Designer (experience level: 7+ years)

 An expert having experience with a large variety of multi-tier architectures, aware of pitfalls & use cases for a large variety of Java-based solutions, collaborate with multiple teams to provide efficient and innovative solutions to business requirements preferably in the networking domain and have good understanding & experience of high-performance micro-services scale & real-time response systems.

If you take pride in your work and desire to leave a mark on the industry do consider joining our specialized team of engineers.