10+ Customer Service Jobs in Hyderabad | Customer Service Job openings in Hyderabad
Apply to 10+ Customer Service Jobs in Hyderabad on CutShort.io. Explore the latest Customer Service Job opportunities across top companies like Google, Amazon & Adobe.
Sales & Growth Intern (BBA/MBA)
Company: CraftMyPlate
Location: Hyderabad
Work Mode: Work From Office (6 Days/Week)
Internship Duration: 6 Months
Education : BBA / MBA - Mandatory
Conversion Opportunity: High-performing candidates will be offered a full-time Sales Lead role with attractive salary + incentives.
About CraftMyPlate
CraftMyPlate is a fast-growing tech-enabled catering platform simplifying food ordering for house parties, corporate events, celebrations, and special occasions. We are building a strong sales and customer experience team to scale rapidly.
About the Role
We are looking for highly driven BBA/MBA graduates who are passionate about sales, customer experience, and startup execution. This role is ideal for candidates who want real ownership, fast learning, and the opportunity to grow into a leadership position.
You will work directly with the founders and play a key role in handling inbound sales, converting leads, solving customer issues, and improving the overall customer journey.
This is a performance-driven role with significant growth potential for candidates who consistently deliver strong results.
Key Responsibilities
- Handle inbound leads across calls, WhatsApp, website, and email
- Qualify leads and understand customer requirements
- Pitch catering solutions and convert leads into customers
- Handle objections and close sales effectively
- Ensure excellent customer experience and high CSAT scores
- Follow up consistently with potential customers
- Track daily sales metrics and report performance to founders
- Identify bottlenecks in the sales process and suggest improvements
- Coordinate internally to ensure smooth customer execution
- Maintain proper lead tracking and CRM hygiene
Candidate Requirements
- Education
- BBA / MBA graduates (Freshers and recent graduates preferred)
- Candidates from reputed colleges or strong academic backgrounds are preferred
Language Requirements (Mandatory)
Fluent in:
- English
- Hindi
- Telugu
Skills & Traits
- Excellent communication and interpersonal skills
- Strong convincing and negotiation ability
- High ownership and execution mindset
- Quick learner with strong problem-solving ability
- Energetic, hardworking, and comfortable in a startup environment
- Passion for sales, growth, and customer interaction
- Familiarity with CRM tools, Google Sheets, and WhatsApp Business is a plus
What We Are Looking For
- People who take ownership instead of waiting for instructions
- Candidates who enjoy solving problems and handling pressure
- Individuals with strong hunger to learn and grow fast
- Self-driven personalities with a “can-do” attitude
- Candidates willing to go beyond basic internship expectations
What You Will Get
- Hands-on exposure to real startup sales and operations
- Direct mentorship from founders
- Fast learning environment with real responsibilities
- Opportunity to work on customer experience and revenue growth
- Clear path to a full-time leadership role based on performance
- Attractive incentives and long-term growth opportunities
Joining Details
Immediate joiners preferred
Full-time, in-office role based in Hyderabad
Hiring: Customer Relationship Executive – Hyderabad
We are looking for a Customer Relationship Executive to manage customer interactions for our School Management Software at Assentcode Technologies.
Key Focus
- Strong communication skills (English + Telugu or English + Hindi)
- Ability to handle customer queries with clarity and confidence
- Good listening and problem-solving approach
Role Overview
- Handle customer enquiries via calls, messages, and emails
- Provide clear and accurate information about the product
- Follow up with customers to ensure issue resolution
- Maintain records of customer interactions and updates
- Coordinate with internal teams for quick support
Additional Expectations
- Maintain a professional and polite tone with customers
- Ability to manage multiple conversations and priorities
- Adapt to a fast-paced startup environment
Eligibility
- Fresher to 1 year experience
- Based in Hyderabad
- Immediate joiners preferred
Ideal Candidate
- Customer-focused with a positive attitude
- Good communication and interpersonal skills
- Responsible and consistent in follow-ups
Job Description:
We are seeking a motivated and experienced Store Manager to oversee daily operations at our retail locations. The Store Manager will be responsible for ensuring the store operates efficiently, meeting sales targets, delivering exceptional customer service, and managing staff.
Key Responsibilities:
- Oversee daily store operations, ensuring everything runs smoothly and efficiently.
- Manage and lead a team of sales associates, setting goals and providing coaching to ensure targets are met.
- Maintain high standards of customer service, addressing customer concerns and feedback.
- Monitor inventory levels, order stock, and manage product displays.
- Analyze sales data and prepare reports for senior management.
- Implement promotional activities and sales strategies to drive revenue.
- Ensure compliance with all company policies, health and safety regulations, and local laws.
- Conduct regular store audits and ensure the store's appearance is up to company standards.
- Handle store budgets, payroll, and scheduling efficiently.
Requirements:
- Bachelor's degree in Business Administration, Retail Management, or a related field.
- Proven experience as a Store Manager or in a similar retail management role.
- Strong leadership and interpersonal skills.
- Excellent communication and organizational abilities.
- Ability to manage multiple tasks simultaneously and work under pressure.
- Proficiency in MS Office and retail management software.
- Flexibility to work in different shifts, including weekends.
Preferred Qualifications:
- Experience in retail sales or customer service.
Responsibilities:
- Manage end-to-end interactions with prospective customers.
- Deliver tailored product demos to multiple stakeholders.
- Understand customer problem statements and follow a consultative sales process to offer solutions.
- Use sales acceleration tools to perform outbound and inbound sales.
- Research accounts to understand the customer's needs, perform effective follow-up, and generate interest.
- Unearth new sales opportunities through networking.
- Build strong relationships and effectively communicate with the sales, support, and marketing teams.
Requirements
- Have 2+ years of successful experience in SaaS Sales.
- Have been in a quota-carrying role.
- Obsessed with prospect happiness and can set the stage for effective sales follow-up.
- Have excellent verbal & written communication skills.
- Flexible - things change around here. FAST.
Job Description:
The Technical support analyst is responsible for troubleshooting & fixing the application & technical issues for our Clients with an exp. of around 0 - 2 yrs experience.
Technical Support analyst must be able to assure complete Client satisfaction through all stages of the operations process. Must be able to establish and maintain strong relationships throughout the business process.
Key Responsibilities:
• Proactively connected with Clients.
• Resolving Technical issues in a timely manner.
• Training and educating Clients on our Products & Solutions.
• Assisting Software Engineers on issues.
• Providing feedback on product development in a timely manner.
• Auditing error Plans to reduce rework with the aim of providing Scalable Products.
Skills and Specifications:
• Excellent Communication & Analytical Skills.
• Willing to work on US shift (Voice Process)
• Interpersonal Skills with a great attitude.
• Good Knowledge if Enterprise Applications, Systems & Technologies.
• Self-motivated; demonstrating the ability to achieve the Client satisfaction with minimal supervision
• Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding Client base.
• Organized, flexible and multitasking.
- • Persistent with a team attitude.
URGENT OPENING for role of Store Manager
Job Location - Across AP/Telangana
Experience req.- 9 yr. min.
Job responsibilities-
- Timely opening of Store and adherence to all the processes from store opening to closing
- Optimum utilization of manpower & Team Development
- Customer Satisfaction/ Service, Avoid stock outs, which could be reason for loss of sale
- Loss Prevention, Customer Satisfaction & Service
- Pilferage Control
- Asset Maintenance, customer convenience & service
- Team Building, Employee Engagement
- Space Management, Maintain the hygiene, customer service, safety of staff & Customers
- Smooth Store operation entry, exit, parking, smooth flow of customer walk in to exit
- Statutory Compliance
- Safety and security of store Assets & merchandise , people and Property.
Mandatory skills required-
- Leadership skills-Man Management(Mostly Blue Collar and first time employment)
- Analytical skills-Ability to understand the situation and provide the way forward through consultation with seniors
- Good communication skills- Vernal and Non Verbal.
- Coordination skills- 360 degree, team, seniors, cross functional teams, customers, external stakeholders like govt Officials and Police
- Quick & Right Decision Making and basic computer knowledge.
Interested candidates can directly apply.
Click the apply button as soon as possible and grab the opportunity to work with renown name in retail industry.
Best regards !!
Neetu Dhiman ( Talent Acquisition executive)
Responsibilities:
- Analyse and evaluate both existing and potential social media activities and strategies
- Conduct, gather and analyse market research to determine social media opportunity and competitiveness
- Identify, interpret, and capitalize on social media trends
- Plan, manage, coordinate and execute all social media programs and initiative
- Work closely with other organizations to ensure tight integration of all social media programs and initiatives
- Develop unique value propositions, business partnerships, and social media programs that are target towards key customer segments
- Achieve targeted results and ensure timely and effective execution of social media tactics and programs
- Develop benchmark criteria to measure the effectiveness of social media programs and implement improvements as required
- Participate and initiate online conversation across a variety of channels
- Educate and prepare key messaging and presentation material for senior management and other marketing organizations
- Collaborate with internal stakeholders to provide support to their initiative
- Measure the success of social media activities and report the result to management
- Use social listening tools to monitor online conversations
- Create maintain executive social media editorial calendars and posting schedules
- Design, create and manage promotions and social ad campaigns, and integrate with the company's overall marketing campaign plan and channels.
-
Job requirements:
- A track record of performance excellence meeting targets and objectives
- Strong analytical, planning, forecasting, and research skills
- Excellent communication and writing skills
- The ability to manage multiple priorities and demanding time frames
- Knowledge and understanding of technology search for new trends and the latest in social media innovation
- Must Excel at online research, possess excellent writing skills, and have the ability to create editorial content at a moment’s notice
- Experience in advertising public relations and online marketing is a plus
- Proficient with Microsoft office product
- Proficient with social listening tools such as tweet deck, Google alerts, etc
- Ability to integrate social media into broader marketing campaigns
- Experience in Facebook Ads, LinkedIn Ads, and other social media ads is a plus
- Ability to identify threats and opportunities within the user-generated content space and make quick decisions
- Experience in integrating content into multiple social distribution channels
- Proven track record of listening and engaging with online community acting on their behalf
Education and Experience Requirements:
- Preferable Mass Communication in business administration or a related field
- 1 -2 years of sales experience
We are looking for a Customer Success Specialist to assist our customers from onboarding to successful usage of the product.
To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust and you should be a quick learner
Responsibilities
- Should learn and understand the product, respond to customer queries in a timely and accurate way, via phone, email, or chat
- Identify customer needs and help customers use specific features
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
- Update our internal databases with information about technical issues and useful discussions with customers
- Update customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved
- Gather customer feedback
- Knowledge of Test Automation and writing javascript is a plus
- Great Communicator - We are looking for a communicator par excellence.
- Problem Solver - There are times when you have a deadline but not the right candidate for the position, you have to be able to figure out a quick solution that will not hamper the team's productivity.
- Comfortable with Ambiguity - You enjoy a high pace of work and an environment where all answers are not readily available but will need you to be a part of finding answers
- Presence of Mind - You know how to apply your mind to think through a complex problem and not lose your cool in dealing with clients



