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We are seeking a highly motivated and skilled Solution Architect/Business Analyst to join our dynamic team. As a Solution Architect, you will be an integral part of our new clients onboarding team, responsible for understanding the Finflux SaaS lending platform and its functionalities. Your primary role will be to work closely with customers from financial institutes, NBFCs, Fintechs, and banks to understand their requirements and effectively map them with the

Finflux product, while identifying any gaps or customization needs. Additionally, you will collaborate with productmanagers to prioritize requirements and implement identified.

Roles & Responsibilities:

• Product Understanding: Gain in-depth knowledge of the Finflux SaaS lending platform, including its Loan

Management System (LMS), Loan Origination System (LOS), Business Rules Engine (BRE), and

Delinquency Management System (Collections).

• Customer Requirements Analysis: Collaborate with customers to gather and analyze their business

requirements, pain points, and objectives. Identify their specific needs related to lending operations and

processes.

• Solution Design: Develop comprehensive and innovative solutions by mapping customer requirements with

the Finflux product. Propose recommendations to bridge any identified gaps or customization needs.

• Requirement Prioritization: Work closely with product managers to prioritize customer requirements based

on business impact, feasibility, and strategic goals. Participate in backlog grooming and sprint planning

sessions.

• Documentation: Prepare detailed requirement specifications, solution design documents, functional

specifications, and process flows to clearly articulate the proposed solutions to internal stakeholders and

customers.

• Stakeholder Communication: Act as a liaison between customers and internal teams, including development,

implementation, and support teams. Ensure effective communication and alignment of objectives throughout

the onboarding process.

• Project Management: Manage multiple client onboarding projects simultaneously. Develop project plans,

monitor progress, and ensure timely delivery of solutions within agreed-upon timelines.

• Collaboration: Collaborate closely with cross-functional teams, including product managers, development,

and implementation teams, to implement identified gaps and customization requirements. Participate in agile

ceremonies and provide input on solution implementation.

• Training and Support: Conduct training sessions and workshops for customers to familiarize them with the

Finflux product and its functionalities. Provide ongoing support during the onboarding process and address

any inquiries or issues raised by customers.

Required Skills:

• Experience: Minimum of 5 years of experience as a Business Analyst, Solution Architect, or similar role in

the software industry, preferably working with SaaS solutions or lending platforms.

• Domain Knowledge: Strong understanding of lending operations, loan management processes, and

regulatory requirements in the financial industry. Familiarity with financial institutes, NBFCs, Fintechs, or

banks is highly desirable.

• Technical Aptitude: Ability to grasp complex software solutions quickly and effectively. Prior experience

working with loan management systems, loan origination systems, business rules engines, or delinquency

management systems will be advantageous.

• Analytical Skills: Proficient in analysing business processes, identifying gaps, and proposing practical and

efficient solutions. Strong problem-solving abilities and attention to detail are essential.

• Communication: Excellent written and verbal communication skills. Ability to articulate complex ideas and

concepts to both technical and non-technical stakeholders. Active listening skills to understand customer

requirements thoroughly.

• Project Management: Proven experience in managing multiple projects concurrently, prioritizing tasks, and

meeting deadlines. Ability to adapt to changing project requirements and work in a fast-paced, dynamic

environment.

• Collaboration: Strong team player with the ability to collaborate effectively with cross functional teams and

build relationships with customers. Customer-centric mindset with a focus on delivering.

• This role includes both product and Project management.Involve in Data collection,Data filtering,refining, and sizing huge incidents data.
• Preferred Domain- Telecom
• Good to have Voice, Unified Communication, Contact center, Messaging experience, Application to Person (i.e. integration with WhatsApp,etc.)
• Work closely with the Engineering Team,Customer Business Team, different cross-functional Team to realize a road map of RPA implementation, Starting from requirement gathering, Ideation to Solution design and implementation
• create PDD (Process Design Document) and review SDD (Solution design document),POC development, Solutioning/Sizing/Business Case/Pricing activities
• Work closely with Marketing Team for proposal preparation,Business case development

• Produce clean code and automated tests
• Align with enterprise architecture frameworks and standards
• Be the role-model for all engineers in the team in terms of technical competency
• Research, assess and adopt new technologies as required
• Be a guide and mentor to the team members and help in ramping up the overall skill-base of the team.
• Produce detailed estimates and optimized work plans for requirements and changes
• Ensure that features are delivered on time and that they meet the business needs
• Strive for quality of performance, usability, reliability, maintainability, and extensibility
• Identify opportunities for process and tool improvements
• Use analytical rigor to produce effective solutions to poorly defined problems
• Follow Build to Ship mantra in practice with full Dev Ops implementation
• 10+ years of core software development and product creation experience in CPaaS.
• Working knowledge in VoIP, communication API , J2EE, JMS/ Kafka, Web-Services, Hadoop, React, Node.js, GoLang.
• Working knowledge in Various CPaaS channels - SMS, voice, WhatsApp, RCS, Email.
• Working knowledge of DevOps, automation testing, test driven development, behavior driven development, server-less or micro-services
• Experience with AWS / Azure deployments
• Solid background in large scale software development.
• Full stack understanding of web/mobile/API/database development concepts and patterns
• Exposure to Microservices, Iaas, PaaS, service mesh, SaaS and cloud native application development.
• 
  
• Understanding of Agile Scrum and SDLC principles.
• Containerization and orchestrations:- Dockers, kuberenetes, openshift, consule etc.
• Knowledge on NFV (openstack, Vsphere, Vcloud etc)
• Experience in Data Analytics/AI/ML or Marketing Tech domain is an added advantage
•  

• Responsible for providing technical leadership, design and development of complex pieces of the service oriented architecture based platform.
• Modelling Database Design for large scale applications.
• Develop for performance engineering.
• Design for the right use of micro services, containerization and observability.

• Drive technology and product innovation through rapid prototyping and iterative development.
• Create reference implementation for our integrations and for backward compatibility.
• Not interested in managerial responsibilities

Requirements, Desired Skills and Experience

• Tech Stack based on Ruby-on-Rails, Python-Django or Node.js frameworks.

• Engineering degree 

   Opportunities for the right candidate

• Build and develop SaaS and PaaS products from scratch
• Build the best-in-class UX based products
• State of Art technologies (Latest trends in the industry)
• Work with a well-knit team, almost like one’s family
• Startup culture and advantages of working in a co-working space
• Performance based career progress and high visibility with management and founders

• BE/B.tech Computer science or related degree.
• Salesforce Platform Developer II certification is highly desired
• 4+ years of experience programming on the Salesforce platform
• Deep understanding of the Salesforce.com product suite including Sales Cloud, Platform and the App Exchange
• Extensive development experience with Apex Classes, Triggers, Visual-force, Lightning, Batch Apex, SOQL, Salesforce API's and other programmatic solutions on the Salesforce platform
• Firm understanding of advanced design patterns and engineering best practices
• Familiarity with agile software delivery methodologies such as Scrum
• Background in development of enterprise systems as part of a complete software product life-cycle
• An effective communicator that works well in a collaborative team setting
• Natural problem solver who enjoys identifying ways to improve our customer's overall experience
• Prior experience in SaaS or subscription-based companies is a plus
• Familiar with integration applications such as Boomi, Informatica and Mulesoft preferred
• Working knowledge of Web and JavaScript frameworks are a plus Self-starter, self-motivated, able to work independently, prioritize effectively, and perform multiple tasks under minimal supervision.