11+ Service delivery management Jobs in Chennai | Service delivery management Job openings in Chennai

A leading Japanese automation solutions company, established in India in 2010, is dedicated to delivering Human Centered Automation — solutions designed to enhance safety, comfort, and environmental sustainability.

Designation: Senior Sales Engineer – Application & Engineering

Function: Provide technical support to sales teams and customers, conduct technical presentations, product demonstrations, and explain product features and advantages.

Product Range: Control and automation products including gas flow measurement and control devices, mass flow meters, mass flow controllers, temperature controllers, modulating motors, pressure and limit switches, photoelectric and proximity sensors, and flame detectors/burner controller assemblies.

Customer Segments: Furnace & oven manufacturers, machine manufacturers, automotive industry, and heat treatment applications.

Experience: 6–10 years in technical sales, application engineering, or related roles

Location: Chennai

Qualification: Bachelor’s or Diploma in Engineering

Required Skills:

• Strong product and technical knowledge
• Experience in technical presentations and product demonstrations
• Proven record in technical sales and customer support
• Effective verbal communication and customer engagement skills

Key Responsibilities:

• Explain technical functionalities and benefits of automation products to potential customers
• Collaborate closely with the sales team to support product promotion and adoption
• Address technical queries and troubleshoot during client interactions
• Keep management updated on promotional and technical activities
• Work with OEMs, end users, and distributors to drive product adoption and competitiveness in the market

JOB ROLE : Graphic Designer with AI Skills

Key Responsibilities

• Create compelling and effective logos, designs, print and digital media

• Utilize AI-powered platforms to generate strong visually appealing designs.

• Prompt Engineering

Coordinate with marketers to understand requirements, campaign objectives, and content directions. Continuously review and improve the generated content to ensure visual quality, originality, and brand consistency. Stay updated with cutting-edge AI video creation tools and industry trends, integrating new skills and technologies as needed.

Required Skills & Qualifications

• Innovation and Quality oriented mindset

• Proficient in Adobe Illustrator, Premiere Pro, Photoshop, After Effects (or any similar platforms)

• Experience or strong interest in AI video generation tools (such as Hedra AI, Kling AI, VEO3, RunwayML, Synthesia, Pictory, or similar platforms).

• Thumbnail creation (e.g., Midjourney, Leonardo AI)

• Strong English writing skills and basic understanding

• Use AI Text-to-Speech tools (e.g., ElevenLabs, Descript) to generate voiceovers

• A portfolio showcasing your work.

• Creative mindset with an eye for high-quality content and digital storytelling.

• Team player with strong communication skills to liaise with the marketing department.

• Ability to blend AI + human creativity for seamless storytelling and marketing trends.

Instructional Designer – eLearning Development

📍 Location: Chennai / Hyderabad (Hybrid)

🕐 Shift: 11 AM – 7 PM / 3 PM – 12 AM

🗣️ Communication: Excellent (Mandatory)

📅 Experience: 8–12 years in Instructional Design

About the Role:

We’re hiring an experienced Instructional Designer to craft impactful and interactive corporate learning experiences. If you're hands-on with tools like Storyline, Vyond, Adobe XD, and have a passion for innovation in learning, we want to hear from you.

Key Responsibilities:

• Design and develop eLearning content using Storyline, Rise, Camtasia, Captivate, and Lectora
• Provide clear development instructions to course developers
• Create custom interactives, interactive videos, and conceptual maps
• Hands-on video creation using Vyond, Powtoon, Synthesia
• Develop 2D/3D digital character illustrations
• Apply design thinking, UI/UX principles, and interaction design
• Collaborate with global stakeholders, especially US-based teams

Must-Have Skills:

• Authoring Tools: Storyline, Rise, Captivate, Camtasia, Lectora
• Video Tools: Vyond, Powtoon, Adobe Creative Suite, Synthesia
• Design Skills: Adobe XD, Custom Interactives, Concept Mapping
• Illustration: 2D/3D Digital Characters
• Corporate Content Experience (Healthcare is a plus)

Responsibilities:

• Research, design and build highly reliable, available and scalable solutions that can

handle Millions of API calls across systems.

• Own large technical deliverables and execute in a structured manner, complete ownership

of functional Services that your team is responsible for.

• Take the accountability of the overall health of the products you build and predictability

of the deliverables of your team.

• Platformism components as libraries, utilities and service and promote reuse.

• Be able to conceptualize and develop prototypes quickly.

Requirements

• Ability to take ownership of projects under the guidance of your mentor.

• Must be an excellent problem solver.

• Must be familiar with one of the languages Java, Spring, Hibernate, microservices etc.

object-oriented high level proprietary or open-source language with strong programming

constructs.

• Solid understanding of DS and algorithms, OOP concepts, and MVC architecture.

Job Sector: IT, Software

Job Type: Permanent

Location: Sholinganallur (Chennai)

Experience: 6 -9 Years

Salary: 14 – 20 LPA

Education: Any Graduate

Notice Period: Immediate

Key Skills: RServer installation, RS connect, Rstudio, RShiny installation/Hosting, Linux, ldap/AD, Rstudio/RSconnect setup.

CV submission closing date: 31/07/2021

Contact at triple eight two zero nine four two double seven

Required Skills:

The person needs to be familiar with Linux, ldap/AD, Rstudio/RSconnect setup, along with R programming.  RServer installation, RS connect, Rstudio, RShiny installation/Hosting is more important; Along with R development experience will be great.

Key Responsibilities

• Active participation in CMMI Level 5 Ver 2.0 (Services Model) pre-assessment & assessment
• Thorough knowledge in Service Delivery practices in multiple horizontals like Infrastructure, Enterprise Security
• Should start the process definitions, processes, templates, guidelines, and checklists from the scratch to align with the CMMi Level 5 Services Model version 2.0.
• Support for organizational process/workflow definitions
• Contribute/Coordinate process improvement activities.
• Process facilitation for projects/business activities/support functions
• Support for organizational data collection and analysis
• Assistance for organizational tools maintenance
• Promote /Support organizational library (Knowledge Repository)
• Effective/Inspirational trainer for organizational process

Candidate Profile:

• Expert in CMMi Level 5 Services 2.0 model.
• Should have participated as an ATM in at least one CMMi Level 5 Services 2.0 assessment and renewal process
• Experience in methodologies like Agile, Lean, SAFe Agile, Kanban, DevOps projects etc.
• Quality experience in Infra Services and Security services business
• Ability to understand business requirements and to design suitable process.
• Ability to identify gaps/improvement opportunities/risks in existing QMS.
• Knowledge of organizational data collection methods and analysis
• Ability in planning, coordinating, and conducting internal audits.
• Ability in serving business activities/projects as a process facilitator.
• Excellent communications skills
• Excellent MS Office Skills
• Well versed with latest trends in quality assurance and quality control.

Team Lead – Operations

·       Must have work experience in a BPO of 1 year as a Team Lead

·       Should be fluent in English and Hindi (able to clear Versant 4)

·       Open to rotational shifts and week off  (24/7 process)

·       6 day working

·       Experience in Inbound calling

·       Managing a team of at least 15 callers

·       Must have qualities of a good leader