11+ Service delivery management Jobs in Chennai | Service delivery management Job openings in Chennai

• Work with a team to provide end to end solutions including coding, unit testing and defect fixes.
• Work to build scalable solutions and work with quality assurance and control teams to analyze and fix issues 
• Develop and maintain APIs and Services in Node.js/Python 
• Develop and maintain web-based UI’s using front-end frameworks 
• Participate in code reviews, unit testing and integration testing 
• Participate in the full software development lifecycle, from concept and design to implementation and support 
• Ensure application performance, scalability, and security through best practices in coding, testing and deployment 
• Collaborate with DevOps team for troubleshooting deployment issues 

Qualification 

● 1-5 years of experience as a Software Engineer or similar, focusing on software development and system integration 

● Proficiency in Node.js, Typescript, React, Express framework 

● In-depth knowledge of databases such as MongoDB 

● Proficient in HTML5, CSS3, and responsive UI design 

● Proficiency in any Python development framework is a plus 

● Strong direct experience in functional and object oriented programming using Javascript 

● Experience with cloud platforms (Azure preferred) 

● Microservices architecture and containerization 

● Expertise in performance monitoring, tuning, and optimization 

● Understanding of DevOps practices for automated deployments 

● Understanding of software design patterns and best practices 

● Practical experience working in Agile developments (scrum) 

● Excellent critical thinking skills and the ability to mentor junior team members 

● Effectively communicate and collaborate with cross-functional teams 

● Strong capability to work independently and deliver results within tight deadlines 

● Strong problem-solving abilities and attention to detail

Job Purpose Having quick turnaround and increased test coverage is the need of the hour; hence the increased emphasis on automation testing across projects. Publicis Sapient is looking for automation experts who in addition to the expertise in the tools and techniques also have the knack to understand the business needs, ROI and accordingly create the automation strategy. Assures consistent quality of Software Applications production by developing and enforcing robust Automated Software QE strategy, practices, and processes, providing documentation and managing people. They collaborate the with the project, business and (QE) teams, to develop detailed automated scripts, test frameworks to make the overall system more effective and efficient for our clients. Responsible for the overall quality of the project through effective QE leadership and management to ensure that all deliverables in terms of time, price and quality are met. This individual must have a proven track record of success building, leading, and managing a functional and technical QE team with a strong sense of quality ownership. This is a hands-on job that requires strategic thinking and planning to provide leadership and expertise throughout the entire QA lifecycle, ensuring the success of the team's manual and automation efforts in an agile working environment. Experience Required: 4-9.5 years Role: Senior Quality Engineer Education: Full time Bachelor’s/Master’s engineering degree Role Requirements Technical skills: Must Haves • Experience with QE for distributed, highly scalable systems • Good understanding of OOPS concepts and strong programming skills in Java, Groovy or JavaScript • Hands on experience of working with at least one of GUI based test automation tools for desktop and/or mobile automation. Experience on multiple tools will be added advantage • Proficient in writing SQL queries • Familiarity with process of test automation tool selection & test approach • Experience in designing and development of automation framework and creation of scripts using best industry practices such as Page object model • Integrate test suites into the test management system and custom test harness • Familiar with implementation of design patterns, modularization, and user libraries for framework creation • Can mentor team as well as has short learning curve for new technology • Understands all aspects of Quality Engineering • Understanding of SOAP and REST principles • Thorough understanding of microservices architecture • In-depth hands-on experience of working with at least one API testing tool like RestAssured, SOAP UI, NodeJS • Hands-on experience working with Postman or similar tool • Hands-on experience in parsing complex JSON & XML and data validation using serialization techniques like POJO classes or similar • Hands-on experience in performing Request and Response Schema validation, Response codes and exceptions • Good Understanding of BDD, TDD methodologies and tools like Cucumber, TestNG, Junit or similar. • Experience in defining API E2E testing strategy, designing and development of API automation framework • Working experience on build tools Maven / Gradle, Git etc. • Experience in creating test pipeline – CI/CD Preferred: (Mostly for people being hired at the Senior Associate Career Stage) • Possess domain knowledge to identify issues across those domains, understand their impact, and drive resolution [(familiar / expert in domains like retail banking, automobile, insurance, betting, food-markets, hotel industry, healthcare) • Used /Exposure to automation tool for automating mobile applications • Used /Exposure to automation tool for non-functional testing • To setup test environment for execution on cloud environments such as Sauce labs, browser stack • Knowledge of new tools (open source & licensed) in the automation world and have the knack to explore them and keep abreast with the latest tools in the market • Expertise in creating test automation frameworks, implementing and maintaining them on a project Experience in the modern agile practices such as BDD/Cucumber , Devops • Knowledge and experience in service virtualization and tools like CA Lisa • Hands-on knowledge of setting up PACT Broker and writing PACT tests is desirable • Experience in test management tools like Xray & Zephyr and integration of test framework with these tools • Understanding of commonly used software design patterns like Builder, Factory, Singleton and Façade. Test Management: Must Haves • Able to estimate for low and medium complexity applications and have used at least one of the estimation techniques. • Able to handle/oversight a small team ranging from 2 -5 people and can guide them during the complete SDLC cycle starting from test case creation till test closure activities • Well-versed with the most of the activities in defect management process, can define/enhance the defect documentation and TAR lifecycle process independently • Have expertise to enforce/adhere defect or other processes in the team Preferred (Mostly for people being hired at the Senior Associate Career Stage) • Mentored or coached at least one person • Can define Automation Test strategy and test plan for low and medium complexity applications taking into account the business needs, ROI etc. • Able to maintain and report test coverage matrix • Able to identify device coverage for the application in question. • Can devise regression testing approach Soft Skills: • Possess excellent Communication skills (written, verbal both formal & informal) • Helps to create a positive, collaborative working environment for the team. • Quick grasping and flexibility to adapt to new technologies/processes • Ability to multi-task under pressure and work independently with minimal supervision. i.e. Ability to prioritize when under pressure • Efficiently makes tough decisions and communicates them effectively. • Independently manages operational level client meetings. Develops strong relationships with appropriate client stakeholders. Acts as the primary POC/facilitator for planned (regular) client meetings. Manages peer-level client relationships (expectations, communications, negotiations, escalation, feedback, etc.)

Consultant – Data Entry / Admin Executive

Roles and Responsibilities

• Insert customer and account data by inputting text based and numerical information from source documents within time limits
• Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry
• Review data for deficiencies or errors, correct any incompatibilities if possible and check output
• Research and obtain further information for incomplete documents
• Apply data program techniques and procedures
• Generate reports, store completed work in designated locations and perform backup operations
• Scan documents and print files, when needed
• Keep information confidential
• Manage calls and queries for information and access relevant files
• Comply with data integrity and security policies
• Ensure proper use of office equipment and address any malfunctions

Requirements and skills

• Proven data entry work experience, as a Data Entry Operator or Admin Executive
• Proficient in using MS Excel skills
• Familiarity with administrative duties
• Typing speed and accuracy
• Excellent knowledge of correct spelling, grammar and punctuation
• Attention to detail
• Confidentiality
• Organization skills, with an ability to stay focused on assigned tasks
• Excellent written and oral Communication skills
• Basic Graduation - Additional computer training or certification will be an asset

Job Title: DGM / GM- Sales Training

Company: Urbanrise (www.urbanrise.in)

Location: Chennai

Job Type: Full-Time

Experience: Min. 15 -20 years

Reports to: VP Sales and Executive Director – Sales & Marketing

Education: MBA from a reputed institute

Responsibilities:

•         Responsible in providing training to all the sales force/CRM and Team Leaders. Hand-hold the process improvements.

•         Preparing training calendar for the year.

•         Focus on sales Conversations, use process-oriented approach that can increase sales.

•         Conduct skill gap analysis, Performance Management Process and develop a Learning and skillset building strategy across levels.

•         Plan and execute month on month training program to the sales team.

•         Lead a team of trainers and manage training effectiveness for each location.

•         Design the training content, training mode and execute all the training programs.

•         Provide on job training to the frontline sales/CRM team as and when required.

•         Measure the training effectiveness and organize trainings on the sales training provided.

•         Provide frequent training to low performers and able to mentor, coach, motivate and make them perform.

•         The above roles and responsibilities include, but are not limited to performing and coordinating a variety of duties and tasks assigned from time to time.

Desirable Skills and Qualifications:

•         15-20 years of experience in Sales domain and working as a Sales Trainer for the last 5+ years.

•         Experience in consultative sales will be an added advantage.

•         Should have managed large scale / multi locational training as a function

•         Should have in-depth understanding of sales training needs, processes and handled the sales training function strategically for at least 4-5 years.

•         Should able to train on Sales Techniques/ Soft Skills/Behaviour/Motivational/latest trends in sales, marketing and other necessary trainings.

About Urbanrise:

Founded by a visionary team of young and passionate experts from the real estate industry, Urbanrise, one of the best builders in Chennai and Hyderabad, is a promising real estate brand emerging across South India from India’s well-acclaimed Alliance Group who has delivered over 9,600+ homes. The organization has 72 million Sq.Ft. both under development and planning stages, with a real estate portfolio of Rs.51, 000 Crores. The Organization is backed & funded by the world’s Topmost Financial Institutions.

Website: www.urbanrise.in

Requirements:

Java developer responsibilities include designing, developing, Testing and delivering high-volume, low-latency applications for mission-critical systems.

1. Proven hands-on Software Development experience

2. Proven working experience in Java development

3. Hands on experience in developing applications using Java EE platforms

4. Profound insight of Java and JEE internals (Classloading, Memory Management, Transaction management etc)

5. Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)

6. Experience in the Spring Framework

• Play an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients and operate as the lead point of contact for any and all matters specific to your customers
• Develop a trusted advisory relationship with key accounts, customer stakeholders and executive sponsors
• Provide strategic pre sales support for sales activities including needs analysis, data review, product demonstrations and other general sales support
• Mine the existing accounts for new business possibilities and utilizing available resources to drive account retention and growth
• Proactively assess, clarify, and validate customer needs on an ongoing basis and document as SOW
• Work cross-functionally with business development, marketing, product, technology and finance teams to ensure the timely and successful delivery of the solutions per to customer needs 
• Analyze latest marketing trends using CRM and analytics tools and tracking industry activities and providing valuable inputs for fine-tuning marketing strategies.

• Experience working on large enterprise application integrations. Deep understanding and delivering solution using common messaging patterns
• Experience with Enterprise Service Bus/Azure Service Bus preferred
• Deep understanding and experience with agile development practices, including unit testing and continuous integration.
• Willingness to take on additional responsibility to ensure team success and quality solutions.
• Team player that understands how your own work is important to the team's success.
• Ability to multitask across different projects.
• Become a partner and trusted advisor to the internal development team on best-fit technologies and best practices.
• Familiarity with object serialization to one of the following: XML, JSON, BSON.
• Database development skill using SQL Server a must.
• A deep understanding of the .NET platform.
• Experience with the ASP.NET MVC. C#, JavaScript, Microservices, Web API, WPF
• Exposure to an ORM such as Entity Framework or NHibernate or equivalent implementation.
• Windows server and Azure development experience
• Queuing experience using MSMQ (or equivalent).
• Development experience using HTML5/CSS/JavaScript frameworks such as AngularJS or Ember or equivalent.
• Professionalism to include written and oral communication and the ability to communicate collaboratively in front of a whiteboard. An ability to understand your audience and adjust your communication style appropriately.
• A desire to constantly learn and share new knowledge
• A caring attitude – care about what you do, who you do it with, and how you’re going to be successful in the end.
• 10+ yrs. professional software development experience.
• Solid working knowledge of four or more of the following technologies:
• Authoring APIs compliant with REST standards
• Development using HTML5/CSS/JavaScript frameworks such as AngularJS or Ember or equivalent
• Development using Silverlight or WPF JQuery

• Designing, developing, implementing, and releasing high quality custom software solutions.
• Applying the very best technical agile patterns and practices when building custom software solutions.
• Collaborating with customers to provide technical consultation and assistance when required.
• Working with CTO, Software Development Manager and Architect, but will be expected to work independently on complex, non-routine tasks and projects. You may interact with end-users and other technical personnel to identify and correct issues.
• Maintaining continuous, open, consistent professional communication with peers and team members. Openly listen to others and confirm understanding to ensure everyone is on the same page.
• Working closely with team members on quality-related activities.