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Customer Service Jobs in Chennai

8+ Customer Service Jobs in Chennai | Customer Service Job openings in Chennai

Apply to 8+ Customer Service Jobs in Chennai on CutShort.io. Explore the latest Customer Service Job opportunities across top companies like Google, Amazon & Adobe.

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Rapid Acceralation Partners
Chennai
1 - 2 yrs
₹1L - ₹3L / yr
Business Analysis
Quality management
Quality control
RPAS
Communication Skills
+3 more

"RAP - Rapid Acceleration Partners" provides practical AI solutions for digital business transformation. With a view to democratize AI, RAP has developed RAPFlow - an AI orchestration platform for building content intelligence solutions and RAPBot - an RPA tool for end-to-end automation.RAP’s vision is to provide a unified Intelligent Process Automation platform centered around Computer Vision and Natural Language Processing, combining it with RPA. 

 

If you have the passion to be part of a fast-growing team that is geared towards redefining how IPA solutions are delivered and have that X Factor to contribute to a world class product, we have a place for you! Visit https://rapidautomation.ai/ for more details about RAP. 

 

Responsibilities: 

-Build expert level knowledge on RAP's Robotic Process Automation and Intelligent Process Automation products. 

-Interact with customers, understand their business processes and automate the processes (design, test, deploy, sustain) using RAP's products. 

-Interfacing with Product teams for addition of new features in the product (feature and use-case definition, testing & adoption of released features etc.). 

 

Must-Have: 

Very strong analytical skills and being a quick learner. 

Good communication skills. 

 

Good-to-have: 

 

0 - 2 years as a Business Analyst or Quality Analyst / Tester or other relevant experience. 

Basic programming knowledge in any language. 

Experience working on any workflow based tool OR automation tool/platform (UIPAth, AutomationAnywhere etc.) 

Customer handling experience. 

 

Job Location: Chennai 

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BookWater
Akshaya Elango
Posted by Akshaya Elango
Chennai
0 - 2 yrs
₹1L - ₹4L / yr
Customer Support
Customer Service
Communication Skills
Effective communication

Responsibilities:

●     Responding promptly and professionally to customer inquiries via phone, email, and chat, ensuring accurate and timely information is provided.

●     Efficiently processing customer orders, managing delivery schedules, and coordinating with our logistics team to ensure the timely delivery of water cans.

●     Handling customer complaints and concerns in a professional manner, working diligently to resolve issues and provide satisfactory solutions.

●     Maintaining a comprehensive understanding of Bookwater products, services, and technology, enabling you to effectively address customer inquiries and concerns.

●     Collaborating with other departments to address customer needs and continuously improve the overall customer experience.

●     Monitoring and analyzing customer feedback to identify trends and areas for improvement, contributing to the enhancement of our services.

●     Assisting in the development and implementation of customer service policies and procedures to ensure consistency and excellence in our service delivery.

●     Actively participating in ongoing training and development opportunities to stay updated with industry best practices and enhance your job performance.

●     Contributing to a positive and inclusive work environment, fostering a culture of teamwork and collaboration.

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Reliance Brands Ltd.
Nazim Kapadia
Posted by Nazim Kapadia
Mumbai, Navi Mumbai, Delhi, Gurugram, Noida, Chandigarh, Surat, Pune, Ahmedabad, Chennai, Kochi (Cochin), Bhopal, Indore, Patna, Kolkata, Lucknow
0 - 3 yrs
₹1L - ₹2L / yr
Customer Service
Retail
Know your customer
Customer Success
Sales
+2 more

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

 

Job Title: Fun Consultant

Grade: A1

Role:

  • Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
  • Believes and lives the attitude of “Sheer customer delight” – go beyond
  • To efficiently adhere to all “company procedures and policies.”
  • To work with the team to achieve award winning “customer service.”

Key Responsibilities:

  • Contribute to achieve store KPIs.
  • Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
  • Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

  • Superior understanding of Indian retailing and global trends.
  • Good communication and interpersonal skills - understand customer needs
  • Good at relationship building - conversion to sales
  • Ability to follow brand and store guidelines
  • Good operations experience – receiving stock, inventory keeping, cash handling etc.
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Fieldproxy ( YC )

at Fieldproxy ( YC )

1 video
6 recruiters
Swaroop V
Posted by Swaroop V
Chennai
1 - 3 yrs
₹4L - ₹6L / yr
Customer Relationship Management (CRM)
Customer Service
Customer Retention

Fieldproxy is looking for a passionate Customer Success specialist. We are on a pace to grow 3x in size this year with our customer success team. This is an exciting opportunity for someone who is looking to uplift their Customer Success career in a rapidly growing SaaS start-up.

 

Key responsibilities:

 

  • Establishing customer engagement activities like onboarding and product implementation constantly while meeting the business metrics
  • Increase product adoption and customer retention rate

 

What we look for:

 

  • 2+ years of experience, preferably in a SaaS organization with at least 6+ months of domain expertise in Customer Success
  • Excellent presentation skills and writing skills
  • Ability to make a quick decision in a lean team
  • Strong communication skill is not expected as it is kept as a default checklist
  • Experience with a SaaS product would be preferred
  • Work exceptionally with the cross-functional teams(product, sales, pre-sales, marketing, developers, etc.)
  • Proactive in establishing deeper customer relationships
  • Minimize the churn rate and maximize the revenue by constantly creating opportunities for upselling
  • Familiar with the CRM tools preferred

 

What we provide in return:

 

  • Competitive salary
  • Opportunity to work in a fast-moving, high growth SaaS company
  • Company-paid Health insurance
  • A great learning experience with high paced growth opportunities
  • Hybrid and friendly work culture with always ready to help attitude colleagues
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Zealous Services

at Zealous Services

1 video
3 recruiters
Pravalika V
Posted by Pravalika V
Chennai
0 - 1 yrs
₹1L - ₹1L / yr
Business Process Outsourcing (BPO)
Customer Support
Communication Skills
Customer Service

Greetings from zealous services!!


We have Immediate requirements for Fresher in BPO Semi Voice Process @ Chennai


Interview Scheduled:

  • Walk-in: Monday to Friday (10 AM to 4 PM)

Contact Details:

  • Reference Name: PRAVALIKA- HR

Job Description:

  • Process : International Semi Voice Process
  • Designation: Customer Support Executive
  • Qualification : Any graduation (Arts & Science, Engineering) / Diploma / ITI / 12th / Distance Education / Dropout ( 2017- 2021 passed outs only)
  • Shift Timings: Night Shift (6.30PM - 4.30AM)
  • Salary: 8,500 + Incentives Upto 3000(based on your performance) +Food & Refreshment
  • Age limit : 18 - 26 Yrs.
  • Work Location: Nungambakkam, Chennai.

Do mention as "PRAVALIKA -HR" on the right top of your resume while coming for the walk in. Also bring a copy of your AADHAAR card xerox copy. Along with educational documents for verification.


Note: Interested candidates can kindly walk in to the below mentioned venue.


Venue:

Zealous Services Pvt.Ltd ,
No:17/7, A Block ground floor

NRCS Towers, Kodambakkam high road

Nungambakkam, Chennai-60034

Landmark: Near to Palmgrove Hotel and News7 Channel


Refer to your Friends too!!! Spot Offer!!! Don't Miss It!!!

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Zealous Services

at Zealous Services

1 video
3 recruiters
Pravalika V
Posted by Pravalika V
Chennai
0 - 1 yrs
₹1L - ₹1L / yr
Business Process Outsourcing (BPO)
Customer Support
Communication Skills
Customer Service

We have immediate requirements for Fresher in BPO Semi Voice Process @ Chennai


Interview Scheduled:

  • Walk-in: Monday to Friday (10 AM to 4 PM)

Contact Details:

  • Reference Name: PRAVALIKA- HR

Job Description:

  • Process : International Semi Voice Process
  • Designation: Customer Support Executive
  • Qualification : Any graduation (Arts & Science, Engineering) / Diploma / ITI / 12th / Distance Education / Dropout ( 2017- 2021 passed outs only)
  • Shift Timings: Night Shift (7.30PM - 5.30AM)
  • Salary: 8,500 + Incentives Upto 3000(based on your performance) +Food & Refreshment
  • Age limit : 18 - 26 Yrs.
  • Work Location: Nungambakkam, Chennai.

 

Read more
Zoltan Properties

at Zoltan Properties

1 recruiter
Ali Khan
Posted by Ali Khan
Remote, Hyderabad, Bengaluru (Bangalore), Mumbai, Pune, Chennai
1 - 2 yrs
₹2L - ₹3L / yr
Sales
Business Development
Lead Generation
Field Sales
Telesales
+3 more
The Role Of A Sales Executive Is To Assist The Organisations Sales And Growth Efforts By Contributing To New Customer Acquisition. Candidate Should Be Able To Provide Ideas To Attract New Clients And Keep The Senior Management Updated About Marketplace And Competitor Activity. The Primary Role And Responsibilities Of A Business Development Executive Include Responsibilities: • Build Contacts With Potential Clients To Create New Business Opportunities • Keep Prospective Client Database Updated • Make Cold Calls For New Business Leads • Support In Writing New Business Proposals • Maintain Knowledge Of All Product And Service Offerings Of The Company • Arrange Meetings For Senior Management With Prospective Clients • Follow Company Guidelines And Procedures For Acquisition Of Customers, Submission Of Tenders Etc. • Have A Proven Track Record Of Selling Digital Marketing Services To Small And Medium Businesses
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Touch2success

at Touch2success

1 video
7 recruiters
Nishanth Gandhimathinathan
Posted by Nishanth Gandhimathinathan
Chennai
2 - 6 yrs
₹2.5L - ₹4.8L / yr
Customer Support
Customer Service
Account Management
Key account management
Telemarketing
+5 more
Looking out for candiadtes with Excellent communication skills
Flexible to work in Night shifts
Good Analytical and out of the Box thinking
Who has a good understaing on promotions and Marketing
Candidates with Telemarketing campigns would have an added advantage
B2B Sales an B2B Marketing campaigns ha added advantage.
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