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Mosaic is looking for a Senior Executive in Ecommerce. 

Managing efforts across all marketplaces. Revenue numbers across these channels would be your primary KPI. You would also be expected to oversee and manage the operational aspects. 

Responsibilities 

• Define, develop and constantly optimize digital solutions to meet the goals and KPIs by developing and A/B Testing campaign strategies, landing pages & pricing strategies 
• Maintain the online listing sheet for the brand and make updates as products are added,prices are changed etc.
• Audit all online listings on a weekly basis and ensure that changes are made if there areany errors.
• Develop strong relationships with various Ecommerce Portals representatives to help drive sales 
• Keep collecting data for platforms e.g. top selling products, competitor performance,advertising mechanisms etc.
• As the Ecommerce Specialist you will own our objective to ensure our products and assets are created and deployed perfectly across retailer websites such as Amazon, Ocado, Tesco and our products featured on our own Beauty and Personal Care brand websites.
• Coordinate with the Logistics team to ensure proper supply at different warehouses
•  Work with the Design team to help develop best in class advertising creatives

Requirements 

• Lots of drive and comfortable with A/B testing multiple approaches to get the end result 
• Expected to work as an individual contributor 
• Strong interpersonal skills to work with cross functional teams 
• Ability to work under deadlines and manage multiple projects at once & thrive in an unstructured environment 
• Ability to cater product pitch to the specific target audience, and getting the best communication out to drive sales.

Job Role: Data Engineer

Location: Mumbai, Andheri.

WFO(Monday-Friday)

Looking for Immediate, 15 days joiner.

Required Skills

• 3+ years of hands-on experience as a Data Engineer.

• Strong proficiency in Python and PySpark programming for data engineering tasks.

• In-depth knowledge of ETL processes and data pipeline architectures. • Experience with Airflow or Step Functions for orchestration and scheduling.

• Solid experience working with AWS services.

• Proficiency in building and maintaining CI/CD pipelines

. • Experience with data modelling, database design, and querying.

• Strong problem-solving skills, with the ability to troubleshoot and optimize complex data pipelines.

Bonus Skills

• Knowledge of cloud platforms (e.g., AWS, GCP).

• Experience with containerization and Kubernetes.

• Experience in data security, encryption, and compliance best practices.

• Strong communication and collaboration skills. 

Responsibilities

• Design, build, and maintain scalable and efficient ETL/ELT pipelines to process large-scale datasets.

• Implement and manage workflow automation and orchestration using Apache Airflow or Step Functions.

• Build and optimize data infrastructure using AWS services.

• Integrate and manage data warehouses.

• Design and develop dynamic and interactive dashboards using PowerBI, Metabase, and Superset, to present insights.

• Develop and maintain CI/CD pipelines for seamless deployment and continuous integration of data solutions.

• Monitor and troubleshoot data pipeline issues, ensuring data quality and consistency.

• Leverage best practices for data governance, security, and compliance in cloud environments.

• Collaborate with data scientists, analysts, and other stakeholders to understand data needs and deliver reliable data solutions. 

Key Responsibilities:

• Prepare and manage monthly/quarterly P&L statements and financial reports
• Build and maintain MIS dashboards for leadership review
• Lead budgeting, forecasting, and variance analysis
• Oversee platform finance for BXI's B2B marketplace — including wallet management, transaction reconciliation, and fund flows
• Track and report on financials of onboarded companies on the platform
• Manage KYC compliance for companies onboarded on the platform
• Drive vendor partnerships in the finance/payments ecosystem and manage ongoing relationships
• Coordinate with internal teams (Product, Tech, Sales, Ops) on finance-related processes
• Ensure statutory and regulatory compliance
• Support audits and liaise with external auditors and consultants

What We're Looking For:

• CA / MBA Finance or equivalent qualification
• 5–8 years of experience in finance, with at least 2 years in a fintech, marketplace, or product-led company preferred
• Strong command of P&L, MIS, and budgeting — not just reporting but analysis and insights
• Exposure to platform or wallet-based financial products will be a strong advantage
• Experience handling KYC/onboarding compliance processes
• Vendor and stakeholder management skills
• Proficiency in Excel/Google Sheets; familiarity with accounting tools (Tally, Zoho Books, or similar)
• Detail-oriented, proactive, and comfortable working in a lean team setup

CRM Application Support Engineer

1. Position Summary

We are looking for a skilled CRM Application Support Engineer to provide L1/L2 application support and assist with enhancements across our enterprise CRM ecosystem comprising Microsoft Dynamics 365, Azure cloud services, Sitefinity CMS, and IVR/Chat platforms. The role involves handling day-to-day user tickets, monitoring system health, executing routine maintenance tasks, and supporting the Senior Specialist in delivering change requests and platform improvements.

This role supports Australia-based operations during extended business hours (0800–2000 AEST, Monday through Friday) on a rotational basis with the Senior Specialist, with weekend on-call availability for critical incidents.

2. Key Responsibilities

A. Microsoft Dynamics 365 (D365) Support

• Handle L1/L2 user issues and tickets on D365, performing initial diagnosis, troubleshooting, and resolution within SLA timelines.
• Assist in implementing enhancement requests and change requests under the guidance of the Senior Specialist.
• Monitor Power BI report health and escalate data discrepancies or report failures for resolution.
• Troubleshoot basic Unified Service Desk (USD) user issues and configuration queries.
• Log and track support tickets with Microsoft for product-level issues, following up to ensure timely resolution.
• Execute sample data migration tasks for UAT testing under defined procedures and quality checklists.
• Support quarterly Data Quality Analysis by running data extraction scripts, compiling reports, and flagging anomalies.
• Monitor scheduled jobs (workflows, batch processes) and take corrective action or escalate failures as per runbook procedures.
• Assist in POC development and survey configuration activities within D365.

B. Azure Portal Support

• Monitor Azure Web Jobs for execution status and troubleshoot failures using logs and diagnostics.
• Support API and Logic Apps operations by monitoring execution history, identifying errors, and implementing fixes for known issues.
• Execute routine SQL Database maintenance tasks including backup verification, index rebuilds, and basic query troubleshooting.
• Monitor Azure App Service health metrics, restart services when needed, and escalate persistent issues.
• Assist in preparing resource consumption reports and validating Azure billing data.
• Log support requests with Microsoft Azure support and provide required diagnostic information.

C. Sitefinity CMS & Portal Support

• Provide first-line support for Sitefinity portal issues including chat functionality, content display, and user access problems.
• Assist with CRM portal connector licensing renewals and re-synchronization processes.
• Implement minor Sitefinity admin configuration changes as directed (user roles, content updates, widget configurations).
• Coordinate with Sitefinity vendor support for bug reports and product issue escalation.
• Perform routine Sitefinity database checks and maintenance tasks.

D. IVR & Chat Support

• Provide first-line troubleshooting for IVR issues impacting CRM integrations and customer-facing call flows.
• Assist in implementing CRs and enhancements to IVR/Chat configurations as they relate to CRM workflows.
• Coordinate with the Live-Assist support team on issue escalation, providing detailed diagnostic information.

E. Change Request Support

• Support the delivery of Change Requests (CRs) by executing assigned development, testing, and deployment tasks.
• Maintain accurate time logs and effort tracking for CR work within the engagement model.
• Assist in preparing CR documentation including technical design notes, test cases, and deployment checklists.

F. Operational Duties

• Provide rotational shift coverage within the 0800–2000 AEST operational window.
• Maintain and update technical documentation including runbooks, known-issue databases, and resolution logs.
• Participate in knowledge transfer sessions and cross-training activities to ensure team redundancy.
• Contribute to weekly/monthly operational reporting on ticket volumes, resolution metrics, and system health.

3. Required Qualifications & Skills

Education

• Bachelor’s degree in Computer Science, Information Technology, or equivalent.

Technical Skills

• 2–5 years of experience in Microsoft Dynamics 365 CRM support including entity customization, workflows, business rules, and basic plugin troubleshooting.
• Familiarity with Azure Portal services including Web Jobs, Logic Apps, App Services, and Azure SQL Database.
• Basic to intermediate Power BI skills for report monitoring and troubleshooting.
• Working knowledge of SQL for writing queries, analyzing data, and basic performance troubleshooting.
• Exposure to Sitefinity CMS or similar content management systems.
• Basic understanding of IVR and chat platforms and their integration with CRM systems.
• Experience with ITSM tools (ServiceNow, Jira, or similar) for ticket logging and tracking.
• Understanding of ITIL concepts for incident and problem management.

Soft Skills

• Strong attention to detail and systematic approach to issue diagnosis and resolution.
• Good written and verbal communication skills for ticket documentation and client interactions.
• Ability to work in a shift-based model and manage priorities across multiple technology domains.
• Team player with a willingness to learn, take ownership, and support senior team members.
• Proactive in identifying recurring issues and suggesting preventive measures.

4. Preferred Qualifications

• Microsoft Certified: Power Platform Fundamentals (PL-900) or Dynamics 365 Fundamentals (MB-910).
• Microsoft Certified: Azure Fundamentals (AZ-900).
• ITIL v4 Foundation certification.
• Prior experience in application support for clients in the APAC or Australian time zone.
• Familiarity with DevOps tools and CI/CD pipelines for CRM deployments.

5. Key Performance Indicators (KPIs)

• First-call resolution rate and adherence to L1/L2 ticket SLAs.
• Accuracy and timeliness of ticket documentation and escalation.
• Reliability of monitoring activities (scheduled jobs, Azure services, portal health).
• Quality of support provided for CR delivery tasks.
• Client feedback and responsiveness scores.
• Effective utilization within the monthly engagement framework.

We are seeking a mid-to-senior level Full-Stack Developer with a foundational understanding of software development, cloud services, and database management. In this role, you will contribute to both the front-end and back-end of our application. focusing on creating a seamless user experience, supported by robust and scalable cloud infrastructure.

Key Responsibilities

● Develop and maintain user-facing features using React.js and TypeScript.

● Write clean, efficient, and well-documented JavaScript/TypeScript code.

● Assist in managing and provisioning cloud infrastructure on AWS using Infrastructure as Code (IaC) principles.

● Contribute to the design, implementation, and maintenance of our databases.

● Collaborate with senior developers and product managers to deliver high-quality software.

● Troubleshoot and debug issues across the full stack.

● Participate in code reviews to maintain code quality and share knowledge.

Qualifications

● Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.

● 5+ years of professional experience in web development.

● Proficiency in JavaScript and/or TypeScript.

● Proficiency in Golang and Python.

● Hands-on experience with the React.js library for building user interfaces.

● Familiarity with Infrastructure as Code (IaC) tools and concepts (e.g.(AWS CDK, Terraform, or CloudFormation).

● Basic understanding of AWS and its core services (e.g., S3, EC2, Lambda, DynamoDB).

● Experience with database management, including relational (e.g., PostgreSQL) or NoSQL (e.g., DynamoDB, MongoDB) databases.

● Strong problem-solving skills and a willingness to learn.

● Familiarity with modern front-end build pipelines and tools like Vite and Tailwind CSS.

● Knowledge of CI/CD pipelines and automated testing.

We are looking for an experienced, ambitious and energetic BD professional to join our Sales team and help us expand our clientele.

Responsibilities:

• Identify the various stakeholders within the targeted organization and understand how to gather key information like reporting structure, budget cycles.
• Finding Key Contacts from the Targeted Accounts / Region & recognize the decision makers to generate Interest among them Via Phone Calls and Emails.
• Networking and Initiating Dialogues with Senior Executives in Corporate (CPO, V. P, Directors Etc. ).
• Prepare and deliver appropriate presentations on our offerings for Sales demo.
• Engage with prospects on an on-going basis for requirement gathering and relationship building throughout the sales cycle.
• Provide strategic inputs for the business based on interactions with prospective customers.
• End to end sales process (From Lead Generation till deal Closure ).
• Selling experience in the IT services/products domain for International Market (especially North America & Western Europe).

Requirements: Experience: 1+ years in:

• Delivering demos and hosting pre-sales calls for US Market preferred.

• Confident & goal-oriented team player with good grip on the English language.
• Powerful verbal, written, presentation, facilitation, communication, relationship building, social networking skills.
• Strategic, analytical and problem solving mindset.
• Ability to work independently and proactively in a dynamic environment.
• Ability to grow and handle more responsibility / accountability.
• Should be comfortable working in flexible shifts timings, as will be handling a Specific Territory in the International Market from Mumbai.

Occupational Health & Safety Management;

Handling posermnent official's visits and its timely compliance, ensure renewal of fire NOC, Petroleum NOC, on site emergency plan approval etc.

Develop a safe, pollution free work environment and robust EHS Culture at site

To enhance engagement of employees for building EHS culture

Improve the awareness and capabilities of people at suite on EHS

Implementation of EHS Global Standards, Like work permut system, LOTO Pemit, contractor safety management, chemical safety management. Personnel protective equipment, Incident reporting and investigation, Risk Assesment and process hazand analysis, change control management, Employee Engagement, Machine Safety procedure etc.

Evaluation of training need assessment and ensure the compliance as per calender

EIS round on monthly basis with engaging department SLT's, shift in charges and EHS profesionals

Creating awareness among employees and workers by celebrating EHS Programs - National Safety Week, Road Safety Weck, Fire Service week etc.

Encourage near miss reporting, employee's reward and recognitions.

Development of departmental EHS coordinators, encourage them to report unsafe observations, near miss reporting conducting department EHS meet, participation in EHS promotional activities.

Ensure electrical safety with coordination engineering department,

Conducting job safety analysis, Risk Assessment & Process hazard analyus. Ensure standard PPE's requirement, use of need base PPE's and its safe disposal

Encourage and ensure incident reporting & investigation, root cause analysis and compliance of corrective action and preventive action,

Ensure emergency preparedness and response compliance and ready to operate 24X7 fire Extinguishers, Fire Hydrant System, Fire alarm system, Public Announcement System, SCBA Safety shower, Spill control Kit, ambulance etc.

Ensure pressure vessel, Lifting tool tackles, hoist and lifts etc testing and compliance, form-9, form-33 etc.

Workplace health & hygiene monitoring

Ensure the compliance of EHS legal register and compliance register

Ensure the compliance of local EHS procedures, EHS Manual, EHS Policy, On site emergency plan.

Role Title :  VB.Net Developer

Work Experience :

1. Minimum of 1 Year experience

       2 . Frontend and back-end development expertise

Skills & Knowledge

1. Good background with SQL Databases (writing queries, optimisation, query builders usage, ORMs)
2. Troubleshooting (ability to react in the most effective manner to eliminate technical issues)
3. Solution-Making (ability to propose the most effective technical solutions)
4. Ability to work on existing live projects and do the modifications as required. 
5. Ability to work independently and in a team as well

Educational Qualification

Graduates or Undergraduate