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About Hamleys:
Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.
Job Title: Fun Consultant
Grade: A1
Role:
- Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
- Believes and lives the attitude of “Sheer customer delight” – go beyond
- To efficiently adhere to all “company procedures and policies.”
- To work with the team to achieve award winning “customer service.”
Key Responsibilities:
- Contribute to achieve store KPIs.
- Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
- Believes and lives the attitude of “Sheer customer delight” – go beyond
Desired Skills & Abilities
- Superior understanding of Indian retailing and global trends.
- Good communication and interpersonal skills - understand customer needs
- Good at relationship building - conversion to sales
- Ability to follow brand and store guidelines
- Good operations experience – receiving stock, inventory keeping, cash handling etc.
Fashion Consultant
Assistant Store Manager
Store Manager
Location : Kochi
Experience in Apparel Industry
Job Title: Power Automate
Experience: 9+ Years
Location: Bangalore/Pune/ Kochi
JD For Power Automate
We are seeking an Intelligent Automation Developer specialized in M365 Power Platform Power Automate to join our team of consultants focused on designing, building, and deploying digital workforces that support of our clients' desires to transform their business and evolve their capabilities.
As a member of our Intelligent Automation team, you will...
- Work collaboratively with our team and customers to understand their vision and objectives, and identify and document requirements.
- Design, develop, implement, and support process automation and agentic AI solutions that conform to business requirements.
- For Power Automate specialized positions; Design, Develop, optimize, and maintain Power Apps, Power Automate Flows, Power Pages, and Power BI solutions.
- Copilot and Copilot Studio experience is preferred, while the desire and ability to learn AI-led automation tools upon joining our team is desired.
- Extend Power Automate solutions using Power Platform connectors and plugins.
- Integrate Power Automate solutions with existing systems and data sources such as ServiceNow, SQL, SharePoint, Snowflake, SAP, Dataverse, and Azure environments, and others like these.
- Utilize HTML, JavaScript, and CSS to customize the user interface and functionality of Power Apps and Power Pages for UI and interactive layer solutions in an end-to-end automation product.
- Ensure responsive design and Section 508 compliance for all deliverables.
- Participate in Agile / Agile Scrum development.
- Collaborate with cross-functional teams, the client, and potentially 3rd party partners and vendors.
- Communicate effectively with team members, business stakeholders, and end-users to gather requirements, create and run solution demonstrations, and provide project updates.
- Participate in configuration and code reviews.
- Create and maintain end-user, how to, help guides, checklists, and technical documentation.
- Integrate Power Platform with the ServiceNow platform.
- Using ServiceNow, support key ITIL processes and ServiceNow applications by developing and modifying the ServiceNow functionality.
- Create user documents, training, and other relevant materials that support end-users.
- Function as first-line support for Power Automate and related M365 and Power Platform solution end-users and client administrators.
- Performs fixes and enhancements as needed.
- Other duties and responsibilities as assigned.
Required Experience - Power Automate project focus:
- Power Platform Development
- Power Apps Development
- Power Automate Development
- Power Pages Development
Job description
Job description
Job Description:
We are looking for a skilled and passionate React Native Developer to join our mobile application development team. You will be responsible for designing and developing cross-platform mobile applications that deliver seamless user experience on both iOS and Android.
Key Responsibilities:
- Develop and maintain high-quality mobile applications using React Native
- Build and deploy apps for iOS and Android platforms
- Integrate third-party APIs and RESTful web services
- Work with state management libraries like Redux or Context API
- Collaborate with the design team to implement pixel-perfect UI/UX
- Debug and optimize app performance across platforms and devices
- Use Git for version control and maintain clean, modular code
Required Skills:
- Strong proficiency in React Native and JavaScript (ES6+)
- Experience : 3 - 5Years
- Good understanding of mobile UI/UX principles
- Experience with Redux / Context API for state management
- Hands-on experience with mobile debugging tools and performance tuning
- Familiarity with native modules, bridging, and Expo/CLI
- Experience integrating APIs using Axios or Fetch
- Basic knowledge of Android Studio and Xcode
- Experience with Git and collaborative version control practices
Educational Qualification:
Bachelors degree in computer science, Engineering, or a related field
Job Title: Retail Sales Associate / Customer Service Associate – Apparel Retail
Experience: 1–3 years in Apparel / Fashion Retail (Freshers with good communication may also apply)
Job Summary:
We are looking for enthusiastic and customer-focused Retail Sales Associates / Customer Service Associates to join our apparel retail brand. The ideal candidates will be responsible for delivering excellent customer experiences, achieving sales targets, and maintaining the brand’s visual and service standards on the shop floor.
Key Responsibilities:
- Greet customers warmly and assist them in selecting products as per their preferences.
- Provide complete product knowledge and styling suggestions to enhance sales.
- Achieve individual and store sales targets through effective customer engagement.
- Ensure high levels of customer satisfaction through prompt and professional service.
- Maintain store hygiene, stock display, and visual merchandising standards.
- Handle billing, cash transactions, and returns as per company policy.
- Manage inventory and report stock levels to the store manager.
- Handle customer complaints and feedback with a positive attitude.
Key Requirements:
- 1–3 years of experience in Apparel / Fashion Retail (preferred).
- Strong communication and interpersonal skills.
- Pleasant personality with a customer-first approach.
- Basic knowledge of sales, POS systems, and retail operations.
- Team player with a proactive attitude and willingness to learn.
- Flexible to work in shifts, weekends, and festive seasons.
Qualification:
12th Pass / Graduate in any discipline (Diploma in Fashion or Retail Management preferred)
Salary: As per industry standards + Incentives
Joining: Immediate preferred
call us for the interview:
Email: etalenthire[at]gmail[dot]com
satish: 88O 27 49 743
Strong knowledge in Laravel.
● Should be having excellent development expertise in programming PHP, AJAX, OOPS Concept, Architecture, MySql, Normalization, JavaScript/Jquery and MVC architecture with a commitment to performance and efficiency.
● Workwith frontend technologies including Vue.js/ Nuxt js (basic knowledge) or React.
● Thorough knowledge of languages Java script, HTML5, CSS3, Object Oriented programming and design patterns.
Responsible for the implementation and operations of all technology infrastructures which includes data center, network and server services, telephony, service monitoring, user support/help desk, workstation management, servers, storage, and related software and hardware
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Strategic Activities · Develop the overarching network architecture to enable smooth functioning of all Client's systems across the nation · Design the overall infrastructure strategy for Client, optimizing costs and value delivered · Provide periodic reports to the CDTO and senior leadership on network and infrastructure costs, implementation, adoption, etc. · Design and create policies pertaining to IT Asset Management, audits, service and maintenance of networks, software and hardware · Act as the custodian for all network and infrastructure related policies for the organization · Support team in negotiating competitive pricing for software licensing/purchase, hardware leasing/purchase, etc.; ensure IT assets purchases are within the budget
Infra & Network Architecture · Define, develop, and implement infrastructure optimization and evolution strategy · Identify and develop a strategy to mitigate risk and increase productivity · Develop the organization’s end-user technology vision and translate it into actionable goals · In partnership with IT leadership and cross-functional stakeholders, develop and implement strategic roadmaps for Client's digital architecture · Maintain a high level of strategic foresight by identifying customer and business needs, and adjusting departmental and team objectives accordingly · Identify future challenges in the end-user technology landscape and develop mitigation strategies Network Management · Overlook the management of the infrastructure, connectivity across our airport's network, all airport technology, and several mission-critical business support applications for hassle-free computing · Determine appropriate Network services and solutions for all business divisions · Head and manage the infrastructure network and security operation teams while maintaining the infrastructure and optimizing architecture security Cloud Services Management · Head and manage the infrastructure (System, Cloud) teams and security operation teams while maintaining the infrastructure and optimizing architecture security · Lead transitioning of the enterprise to a collection of shared infrastructure solutions (Azure, GCP and on-premises) including productivity suite, groupware, telephony, network, security-related solutions, and virtual server infrastructure Vendor Sourcing & Management · Manage relationships with various technology vendors and contract agreements to ensure technically and economically efficient products and services are provided Application Management · Ensure new infrastructure transitions are compliant with current applications, commercials involved in their upkeep, and overlook the future need of applications and their upgrades Team Management · Lead the technical team and head collaboration between Business Users and software providers to build infrastructure and network solutions · Support, nurture, and develop the team members’ skills in all infrastructure and network architecture innovation aspects |
- Skills Required for the role
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Strong Leadership capabilities |
Excellent Analytical and Delivery skills |
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Strong interpersonal and communication skills |
Solid understanding of key architecture concerns meeting cross-functional needs |
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Stakeholder management skills |
Strong Problem-Solving approach |
Hi,
Requirements:
>5+ years of IT experience in the development of scalable consumer-facing digital solutions (consumer websites, web applications, mobile sites etc) in HTML, CSS3 and JavaScript framework is required
>Strong understanding of semantic HTML/HTML5, CSS/CSS3.
>Experience in frameworks like Bootstrap, Foundation and CSS preprocessors like SASS and LESS.
>Strong knowledge of JS-based build tools like Grunt, Gulp, and Webpack
>Experience in javaScript with a good grasp of advanced JavaScript-based Vue JS, React JS and Angular JS
>Experience with implementing SVG animations and expertise in GreenSock(GSAP) will be an add on qualification.
>Proficient understanding of code versioning tools, such as Git
>Knowledge of HTML5 responsive email development is desirable.
>A Bachelors of Computer Science or a related field is required
Soft Skills:
> Quality driven and extremely detail-oriented
> Strong work ethic
> Communicates clearly, effectively, and quickly - both verbally and written
>Ability and willingness to continuously learn, explore and master emerging technologies.
- Helps Test Lead to prepare the Test Plan and coordinate with Test Engineers during Testing Phase
- Performs Bug Analysis, understands the client requirement and help Test engineer to prepare the test cases
- Ability to multi-task/handle several projects effectively and deliver within timeline
- Peer Reviews the test cases, understands the Test Plan and write Automation test cases
- Able to write Scripts in languages like Java, Ruby, Python, etc.,
- Able to review the Scripts written, able to run the Maintenance / New Scripts and identify the issues
- Knowledge on automation test reports (TestNG, Allure, JUnit reports etc)
- Define onboarding documents for technology and domain for the teams
- Train/Mentor and evaluate juniors on testing specializations
- Exihitbit strong expertise in one of Load Testing - Jmeter (or similar tools) or Api Testing - Rest client/postman or DB testing
- Perform cross Browser / device compatibility testing using automation
- Understand and contribute to sprint release cycle process, ensure 100% test coverage and follow JIRA hygiene
- Besides the job specific responsibilities strictly adheres to the policies and procedures of the organization
- Excellent communication (verbal and written) - Articulates clearly, concisely and with context at all times, High confidence and assertiveness skills
- Has a cordial work relationship with peers and manager
- Speaks his/her mind even during challenging situations, Proactively seeks help /assistance when in need
- Ability to Develop self and others - Takes feedback positively and works on it seriously, Is not afraid of making mistakes as part of learning
- Open to working across projects and technologies, Good analytical and logical skills
- Understands requirements quickly and accurately
- Proactively thinks through the solution and seeks clarification before coding
- Explores the root causes of problems before taking action
- Quickly learns the latest developments in technology and is able to apply it to the projects
- Good Interpersonal Skills - Builds good working relationship with team members and customer stakeholders (Product owners and Scrum master etc)
- As a QA person - Show extreme attention to details and nuances
Digital and Technology Architecture
- Head the digital transformation and innovation projects from idea generation to new ventures in close collaboration with business stakeholders and external partners
- Present the vision & value of proposed architectures and solutions to a wide range of audiences in alignment with business priorities and objectives
- Plans tasks and estimates for the required research and volume of activities to complete work
- Own and assess non-functional requirements and propose solutions for Availability, Backup, Capacity, Performance, Redundancy, Reliability, Scalability, Supportability, Risks and Costs models
- Provide strategic guidance to teams on managing third-party service providers in terms of service levels, costing, etc.
- Drive the team to ensure appropriate documentation is developed in support of value realization
- Lead the technical team and head collaboration between Business Users and software providers to build digital solutions
Enterprise Architecture
- Ownership of overall Enterprise Architecture including compliances and standards
- Head the overall Architecture blueprint and roadmap for applications aligning with Enterprise Architecture
- Identify important potential technologies and approaches to address current and future Enterprise needs, evaluating their applicability and fit, as well as leading the definition of standards and best practice for their use
Data Architecture
- Ownership of overall Data Architecture including compliances and standards
- Head the overall Architecture blueprint and roadmap applications aligning with Data Architecture
- Identify important potential technologies and approaches to address current and future Data needs, evaluating their applicability and fit, as well as leading the definition of standards and best practice for their use
We are seeking Junior UI/UX Developers to join delivery team at Kochi. In this role, you will be responsible to translate UI / UX design wireframes to actual code that will produce visual elements of the application. Your job is to bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works. If you are a technology expert, with a desire to provide potential customers with the best customer experience, this is the right challenge for you.
Responsibilities and Duties
- Develop new user-facing features.
- Optimize applications for maximum speed and scalability.
- Collaborate with back-end developers and web designers to improve usability.
- Continually evaluate emerging frameworks and technologies to identify opportunities, trends and best practices that strengthen the development team.
Qualifications and Skills
Following are the attributes we are looking in the candidate:
- Responsive design development using HTML, CSS and Bootstrap.
- Basic Ajax knowledge.
- Basic to intermediate JavaScript knowledge.
- AngularJs or (2+) is an added advantage.
- Good analytical, problem solving and debugging skills.
- Responsive design.
- Proper understanding of Web service.


