11+ Customer Service Jobs in Kochi (Cochin) | Customer Service Job openings in Kochi (Cochin)

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

Job Title: Fun Consultant

Grade: A1

Role:

• Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
• Believes and lives the attitude of “Sheer customer delight” – go beyond
• To efficiently adhere to all “company procedures and policies.”
• To work with the team to achieve award winning “customer service.”

Key Responsibilities:

• Contribute to achieve store KPIs.
• Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
• Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

• Superior understanding of Indian retailing and global trends.
• Good communication and interpersonal skills - understand customer needs
• Good at relationship building - conversion to sales
• Ability to follow brand and store guidelines
• Good operations experience – receiving stock, inventory keeping, cash handling etc.

Job Summary:

Seeking an experienced Senior Data Engineer to lead data ingestion, transformation, and optimization initiatives using the modern Apache and Azure data stack. The role involves working on scalable pipelines, large-scale distributed systems, and data lake management.

Core Responsibilities:

· Build and manage high-volume data pipelines using Spark/Databricks.

· Implement ELT frameworks using Azure Data Factory/Synapse Pipelines.

· Optimize large-scale datasets in Delta/Iceberg formats.

· Implement robust data quality, monitoring, and governance layers.

· Collaborate with Data Scientists, Analysts, and Business stakeholders.

Technical Stack:

· Big Data: Apache Spark, Kafka, Hive, Airflow, Hudi/Iceberg

· Cloud: Azure (Synapse, ADF, ADLS Gen2), Databricks, AWS (Glue/S3)

· Languages: Python, Scala, SQL

· Storage Formats: Delta Lake, Iceberg, Parquet, ORC

· CI/CD: Azure DevOps, Terraform (infra as code), Git

Senior Data Engineer (Apache Stack + Databricks/Synapse)

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Thirega@ vysystems dot com - WhatsApp - 91Five0033Five2Three

About Founding Minds

At Founding Minds, we are one of the preferred product development partners in the software industry, collaborating with clients across the globe to design and build innovative software products. We also serve as an incubator for many startups, giving our team members exposure to diverse projects and emerging technologies. As a contributor, you’ll have the opportunity to brainstorm with talented individuals, explore new ideas, and apply a wide range of technologies. We encourage ownership, continuous learning, and innovation. If you are passionate about technology and problem-solving, Founding Minds offers limitless opportunities to grow your career.

Role Overview

We are looking for a Junior Automation Engineer with hands-on experience in automation tool. The ideal candidate will assist in building automation solutions, integrating AI capabilities, and contributing to innovative automation initiatives across domains.

Key Responsibilities

·       Develop and implement automation workflows using automation tools and scripting languages.

·       Assist in integrating AI agents.

·       Work collaboratively with cross-functional teams to understand and deliver project requirements.

·       Support deployment and management of automation solutions on cloud platforms.

·       Gain exposure to OCR and document processing systems to enhance automation accuracy.

·       Troubleshoot, maintain, and continuously improve existing automation workflows.

Required Skills and Experience

·       Total Experience: Around 5 years

·       Automation experience: 2 years

·       Development experience in any programming language (Python, Java, C#, etc.)

·       Basic understanding of AI Agents and their application in automation.

·       Familiarity with OCR and document processing technologies.

·       Working knowledge of cloud platforms; experience with Docker or Kubernetes is an advantage.

·       Strong analytical, problem-solving, and communication skills.

·       Eagerness to learn and grow in automation and AI-driven technologies.

Why Join Us

·       Work with a dynamic team on cutting-edge automation projects.

·       Opportunity to learn, innovate, and grow in a fast-evolving domain.

·       Exposure to multiple technologies and real-world product challenges.

·       Supportive, collaborative, and growth-oriented work culture.

If you’re enthusiastic about automation and eager to learn, Founding Minds is the place to accelerate your career journey.

HHYS Inframart is a multi-division building materials showroom dealing in Electrical & Fancy Items, Paints, Hardware, Interiors, Steel & Cement, Metals & Fabrication, Tiles, and Bath Fittings. We are currently hiring Sales Advisors specifically for our Bath and Tiles Division to strengthen customer experience and boost sales in this category.

Key Responsibilities:

• Welcome customers and understand their bath & tile requirements
• Suggest suitable options based on design preferences, budget, and functionality
• Explain features, durability, styles, and brands of tiles and sanitaryware
• Provide support in preparing quotations and assisting in final order confirmation
• Coordinate with warehouse/supply team for product availability and delivery timelines
• Maintain attractive product displays and samples in the bath & tile section
• Follow up on inquiries, quotations, and pending orders
• Keep updated with new arrivals, offers, and product specifications
• Build strong relationships with walk-in customers, interior designers, and contractors

🧠 Skills & Qualifications:

• 1–3 years of experience in showroom sales, preferably in bath fittings or tile retail
• Strong product knowledge in sanitary ware, faucets, tiles, or interior finishes is an advantage
• Excellent communication and customer handling skills
• Basic billing/invoicing knowledge preferred
• Fluent in local language; Malayalam
• Minimum qualification: 12th pass (Graduation preferred)

• Knowledge on CAMPUS LAN Architecture and implementation

• Having exposure to Cisco’s latest technologies like SDA, DNAC

• Hand-on experience on designing and implementing Cisco SDA

• Strong Routing & Switching, Cisco SDA, DNAC, Cisco ISE skillset is a must.

• Hands On expertise on Cisco Prime, ISE, Cisco Meraki

• Hands on and troubleshooting SDA

• Experience on L 3

Job Title: Developer

Location: [Company Location or Remote]

Job Type: [Full-time/Part-time/Contract]

Experience Level: [Entry-level/Junior/Mid-level/Senior]

Job Summary:

We are seeking a skilled Developer to design, develop, and maintain high-quality software solutions. The ideal candidate should have strong problem-solving abilities, proficiency in programming languages, and a passion for technology. You will work closely with cross-functional teams to develop scalable and efficient applications.

Key Responsibilities:

• Design, develop, test, and deploy software applications.
• Write clean, efficient, and well-documented code.
• Collaborate with designers, product managers, and other developers.
• Troubleshoot and debug applications to optimize performance.
• Stay updated with emerging technologies and industry trends.
• Participate in code reviews and provide constructive feedback.
• Integrate third-party APIs and databases as needed.
• Ensure software security, scalability, and maintainability.

Required Skills & Qualifications:

• Bachelor’s/Master’s degree in Computer Science, Engineering, or a related field.
• Proficiency in [mention relevant programming languages, e.g., Python, Java, JavaScript, C++].
• Experience with [mention frameworks, e.g., React, Angular, Django, Flask, Spring Boot].
• Knowledge of databases such as [MySQL, PostgreSQL, MongoDB].
• Familiarity with version control systems like Git and GitHub.
• Strong problem-solving and analytical skills.
• Excellent teamwork and communication skills.
• Ability to work in an agile development environment.

Preferred Qualifications (if applicable):

• Experience in cloud technologies like AWS, Azure, or Google Cloud.
• Knowledge of DevOps practices and CI/CD pipelines.
• Experience with containerization tools like Docker and Kubernetes.
• Understanding of AI/ML concepts (for AI-related roles).

Benefits:

• Competitive salary and performance-based bonuses.
• Flexible work hours and remote work options.
• Health insurance and wellness programs.
• Career development and learning opportunities.
• Friendly and collaborative work culture.

Minimum 7 years of experience in Salesforce Sales & CPQ Cloud or any other CPQ Product

Skills

• Experience with full cycle project implementations in Salesforce CPQ required.
• Strong Salesforce CPQ functional & technical knowledge
• Strong experience in configuring & customizing Salesforce CPQ application
• Experience in customized CPQ integration with CRM/ERP applications
• In depth knowledge in product configuration & rules, commerce process, document engine and pricing functionality in CPQ
• Strong experience in Agile way of working
• DevOps practitioner with Bitbucket, Git and CI/CD experience
• Good understanding and exposure to Salesforce DX
• Proven knowledge of business process and its KPIs, including best practices to support the relevant business processes
• Good Communication, Analytical & problem-solving skill