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Customer Service Jobs in Kochi (Cochin)

11+ Customer Service Jobs in Kochi (Cochin) | Customer Service Job openings in Kochi (Cochin)

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Reliance Brands Ltd.
Nazim Kapadia
Posted by Nazim Kapadia
Mumbai, Navi Mumbai, Delhi, Gurugram, Noida, Chandigarh, Surat, Pune, Ahmedabad, Chennai, Kochi (Cochin), Bhopal, Indore, Patna, Kolkata, Lucknow
0 - 3 yrs
₹1L - ₹2L / yr
Customer Service
Retail
Know your customer
Customer Success
Sales
+2 more

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

 

Job Title: Fun Consultant

Grade: A1

Role:

  • Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
  • Believes and lives the attitude of “Sheer customer delight” – go beyond
  • To efficiently adhere to all “company procedures and policies.”
  • To work with the team to achieve award winning “customer service.”

Key Responsibilities:

  • Contribute to achieve store KPIs.
  • Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
  • Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

  • Superior understanding of Indian retailing and global trends.
  • Good communication and interpersonal skills - understand customer needs
  • Good at relationship building - conversion to sales
  • Ability to follow brand and store guidelines
  • Good operations experience – receiving stock, inventory keeping, cash handling etc.
Read more
IT MNC

IT MNC

Agency job
via People First Consultants by Aishwarya KA
Bengaluru (Bangalore), Mumbai, Delhi, Noida, Pune, Hyderabad, Chennai, Kolkata, Kochi (Cochin)
5 - 14 yrs
Best in industry
Pega
Pega PRPC
RESTful APIs
SOAP
CSA
+1 more

Greetings!


Hiring the below position for one of our premium client.


Role: PEGA Developer

Experience: 5-15 years

Location: PAN India

Certification: CSA & CSSA mandatory


  • 4.5 - 9 of experience in Pega Development with Pega relevant certification.
  • Working experience in Pega PRPC and Pega layer cake structure, class structure rule resolution ruleset structure, portals views and harness components.
  • Basic data storage and database query knowledge through Pega.
  • Good knowledge around integration and exposure to REST and SOAP APIs.
  • Good to have knowledge and experience on at least one Pega Industry framework.
  • Should be able to track and manage own tasks.
  • Should have very good verbal and written communication
Read more
Sequoiaat India Private Limited
Preeyanka Moses
Posted by Preeyanka Moses
Chennai, Trivandrum, Kochi (Cochin), Ernakulam, Kerala, Kanyakumari
2 - 7 yrs
₹4L - ₹8L / yr
skill iconNodeJS (Node.js)
skill iconExpress
skill iconJavascript
About Team Sequoia
 Our team believes if we are passionate about what we do we can produce amazing quality and offer outstanding customer service. From large corporation to startups our solutions go into many products used by you in daily life. We pride ourselves on being able to associate with our clients to develop custom software solutions.

An Engineer’s Life @ SequoiaAT

As an Engineer, SequoiaAT will be a dream job for you. You will have an opportunity to work on technologies and product before they hit the market and get popular. If working on a gadget you may get to own one of them as an early tester. Working with us we have a be your own boss culture so you will have plenty of opportunities to interact directly with our customers and their customer. Our goals just do not end there, we want to work with you on your personal development goals and ensure that you meet them. We work on projects involving hardware integration, Wireless Including (BLE, LoRa, WiFi etc.) , Data Analytics, Digital Transformation etc. We are all engineers and we do not want you to have a feeling that you got stuck on one project and could not grow your career. We expect you to contribute to a variety of projects during a given period of time. We keep you well informed about new technology trends through our tech chat sessions and secondary skill development process.

Is it right job the right one for you?

If you are passionate and through about what you have been doing and willing to learn daily, then you will fit in very well. You should also have the ability to freely and clearly communicate your ideas or thoughts to succeed at SequoiaAT.

What Technology Skills required for this?

Primary Skills: Node.js What’s expected from your experience in primary skills area?
Strong proficiency in Node.js, frameworks (e.g. Express), and JavaScript Development of server-side logic, including APIs and views.
Deep knowledge of server-side templating languages, front-end technologies, fundamental design principles, HTML5, and CSS.
Integration of third party APIs Deployment of autoscaling strategies Write reusable, testable, and efficient code.
Proficient understanding of code versioning tools such as Git Understanding of the Agile Development Process (i.e. Scrum)
Knowledge in React is a plus Secondary Skills

 
Read more
Ez Space Pvt Ltd
Rino Thomas
Posted by Rino Thomas
Kochi (Cochin)
2 - 4 yrs
₹2.4L - ₹5.4L / yr
skill iconVue.js
NuxtJs (Nuxt.js)
skill iconPHP
skill iconLaravel
MySQL

Strong knowledge in Laravel.

● Should be having excellent development expertise in programming PHP, AJAX, OOPS Concept, Architecture, MySql, Normalization, JavaScript/Jquery and MVC architecture with a commitment to performance and efficiency.

● Workwith frontend technologies including Vue.js/ Nuxt js (basic knowledge) or React.

● Thorough knowledge of languages Java script, HTML5, CSS3, Object Oriented programming and design patterns.

Read more
VAYUZ Technologies

at VAYUZ Technologies

1 video
4 recruiters
suhani singh
Posted by suhani singh
Mumbai , Chennai, kochi
5 - 7 yrs
₹15L - ₹20L / yr
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill icon.NET
Microsoft Windows Azure

JD as below


Skills

• Strong with Dotntecore/Dotnet

• Strong knowledge and understanding of Azure functions

• Expert knowledge with C#

• Strong with SQL database

• Angular (Good to have)

Key Accountability;

• Performs implementation of high level design and specifications.

• Develops low level design, class diagrams, flow charts.

• Performs Unit testing of individually developed components and fix errors, if any

• Assist in preparation of design, technical reference & operational documentation, packaging document in collaboration with the Lead.

• Strives for technology innovation in terms of exploring new and efficient ways of writing code

• Is responsible for writing simple, reusable code by following coding standards

• Ensure proper documentation of implementation and reviews.

• Ensure timely follow ups and escalations with leads with respect to any process gaps/risks/impediments.

Read more
Algorithma Digitech Pvt Ltd
Kochi (Cochin)
1 - 2 yrs
₹3L - ₹7L / yr
skill iconPython

PYTHON DEVELOPER


We are seeking a skilled experienced Python Developer with expertise in FastAPI to join our dynamic and innovative development team. As a Python Developer, you will be responsible for designing, developing, and maintaining high-quality Python applications and APIs using the FastAPI framework. Your primary focus will be on building efficient, scalable, and reliable backend systems that power our web and mobile applications.


Responsibilities:

1. Designing and developing robust Python applications using the FastAPI framework.

2. Collaborating with cross-functional teams, including front-end developers, product managers, and designers, to understand project requirements and translate them into technical specifications.

3. Optimizing application performance and scalability by implementing efficient coding practices and utilizing appropriate caching mechanisms.

4. Writing clean, maintainable, and testable code following software development best practices.

5. Conducting thorough testing and debugging of applications to ensure high-quality deliverables.

6. Integrating external services and third-party APIs into the application ecosystem.

7. Collaborating with team members to continuously improve development processes and tools.

8. Keeping up to date with the latest industry trends, technologies, and best practices related to Python development and FastAPI.


Requirements:

1. Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience).

2. Proven experience of 2 years as a Python Developer, with a strong understanding of Python programming language fundamentals.

3. Solid knowledge of the FastAPI framework and its features, including routing, dependency injection, validation, and asynchronous programming. Experience of 1 or more years using FastAPI framework.

4. Experience building RESTful APIs using frameworks like FastAPI, Flask, or Django.

5. Familiarity with database systems such as MySQL, PostgreSQL, or MongoDB.

6. Strong problem-solving and analytical skills with the ability to troubleshoot and debug complex applications.

Read more
Anoka

Anoka

Agency job
via Anoka Infotech by Nagaswaroop ShashankL
Kochi (Cochin), Bengaluru (Bangalore)
5 - 8 yrs
₹9L - ₹15L / yr
uipath
skill iconNodeJS (Node.js)
skill icon.NET
Orchestrators
RPA
+2 more
RPA (Ui) Path Developer 

Experience: 5-8 Years 

Job Description:

Key Responsibilities:

  • Determine the appropriate approach for new software assignments
  • Provide solutions to overcome complex problems using the latest technologies
  • Developing high-quality and detailed designs, Identify, prioritize and execute tasks in the software development life cycle
  • Proactively communicate with the client to get things done within the deadline.
  • Develop tools and applications by producing clean, efficient code.
  • Automate tasks through appropriate tools and scripting
  • Provide high-level maintenance and update of an existing applications to improve functionality and process flow
  • Oversee the maintenance of technical documentation of applications as architecture, code, and procedures

Primary Skills:
  • 3+ Experience with RPA software (UiPath) (ONLY/MANDATORY)
  • Experience in programming .NET (C# or VB), Java + Node.JS-based programming
  • UiPath RPA Implementations and Working Knowledge: Studio, BOTs, Orchestrators, RE Framework and Three E2E Implementations as a Core RPA Developer.
  • Skill with scripting languages such as VBA/VBS, Python, NodeJS and JavaScript
  • Proficiency with Microsoft Power Platform, SQL and NoSQL database experiences
  • Orchestrator configuration and component usage knowledge
  • hands on experience of orchestrator queue and load distribution
  • Proficiency with JIRA, Jenkins, Github, Artifactory and CI/CD development
  • Excellent analytical and problem-solving skills, including business process expertise
  • Experience developing design documents for automation processes

Education Required: B.Tech or B.E. or MCA or MSC from a recognized college or institute
Read more
Rawdata Technologies Pvt Ltd
Anchu Anna
Posted by Anchu Anna
Kochi (Cochin)
3 - 10 yrs
₹3L - ₹10L / yr
People person and ability to manage a team in a...
Willingness to continuously measure and improve productivity.
Communication Skills
Project Management
Flexible timing Excellent salary Quarterly based bonus Insuramce Esi
Read more
Opportunity with Largest Conglomerate

Opportunity with Largest Conglomerate

Agency job
via Seven N Half by Shreeja Shetty
Delhi, Gurugram, Noida, Ghaziabad, Faridabad, Kochi (Cochin)
15 - 20 yrs
₹30L - ₹60L / yr
Enterprise architecture
Data architecture
Data engineering
Technical Architecture

Digital and Technology Architecture

  • Head the digital transformation and innovation projects from idea generation to new ventures in close collaboration with business stakeholders and external partners
  • Present the vision & value of proposed architectures and solutions to a wide range of audiences in alignment with business priorities and objectives
  • Plans tasks and estimates for the required research and volume of activities to complete work
  • Own and assess non-functional requirements and propose solutions for Availability, Backup, Capacity, Performance, Redundancy, Reliability, Scalability, Supportability, Risks and Costs models
  • Provide strategic guidance to teams on managing third-party service providers in terms of service levels, costing, etc.
  • Drive the team to ensure appropriate documentation is developed in support of value realization
  • Lead the technical team and head collaboration between Business Users and software providers to build digital solutions

Enterprise Architecture

  • Ownership of overall Enterprise Architecture including compliances and standards
  • Head the overall Architecture blueprint and roadmap for  applications aligning with Enterprise Architecture
  • Identify important potential technologies and approaches to address current and future Enterprise needs, evaluating their applicability and fit, as well as leading the definition of standards and best practice for their use

Data Architecture

  • Ownership of overall Data Architecture including compliances and standards
  • Head the overall Architecture blueprint and roadmap applications aligning with Data Architecture
  • Identify important potential technologies and approaches to address current and future Data needs, evaluating their applicability and fit, as well as leading the definition of standards and best practice for their use
Read more
EyeT Innovations Software Solutions Pvt Ltd
Kochi (Cochin)
1 - 3 yrs
₹1.5L - ₹3L / yr
Digital Marketing
Google Adwords
skill iconGoogle Analytics
Search Engine Optimization (SEO)
Social Media Marketing (SMM)

Roles & Responsibilities:
·Manage company’s various online bidding profiles
·Identifying quality lead and bringing up the projects for the company
·Bidding on various portals like PPH/ GURU/ UPWORK / Freelancer and other relevant online platforms
·Handle the initial discussions and collect the strategic information about the prospects
·Understand complex project requirements and prepare proposal /bid to generate leads
·Continue prospect engagement and account management throughout the sales cycle until closure.
·Independently collaborate with the technical team for presentation with prospects.
·Scout for new bidding platforms and websites to catch out the opportunities.
 
Skill & Experience Required
·Excellent verbal and written communication skills, capable of converting the prospect with good linguistic ability.
·Must have 1-3 years of experience in Web Development & Mobile Apps project acquisition and closure through the online bidding platforms.
·Experience with lead generation and prospect management via various online bidding platforms.
·Must have sound technical knowledge of advanced Web and Mobile technologies trending today.
·Lead generation through LinkedIn, database, and other social networks would be an added value.
·Ability to handle the sales independently or as part of a team

Read more
Big Data & Daata Science

Big Data & Daata Science

Agency job
via MNR Solutions by Neeraj Shukla
Remote, Kochi (Cochin)
5 - 10 yrs
₹10L - ₹15L / yr
Project Management
Project delivery
IT project management
Software project management

Job Profile - We are in search of a smart and highly motivated project manager with 5+ years of experience in the IT industry, who can effectively coordinate our internal resources and the third parties for the flawless execution of projects.

 

Skills and Qualifications

  • Bachelor's degree in computer science, business, or a related field, with at least 2 years of experience in project management and related areas. 
  • Excellent client-facing and internal communication skills.
  • Proficiency in project management tools and methodologies.
  • Ability to delegate and allocate responsibilities efficiently to manage projects end to end.
  • Resource management skills and ability to handle complex / sensitive issues
  • Solid organizational skills including attention to detail and multi-tasking skills
  • Project Management Professional (PMP) certification is preferred.
  • Awareness about the latest technologies for product development and execution.

Roles and Responsibilities

  • Manage project work in alignment with the Statement of Work (SOW) obligations and ensure accurate team reporting.
  • Develop and manage a detailed project schedule and work plan with proper cost and time estimates.
  • Ensure that all projects/releases are delivered on-time within the scope to attain customer satisfaction.
  • Meet with client teams and gather requirements, conduct regular team meetings and track project progress.
  • Ensure teams follow the correct procedures, policies and documentation requirements across project phases.
  • Build and structure project teams to ensure maximum performance. 
·         Facilitate discussion, decision making, and conflict resolution
Read more
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