11+ Customer Service Jobs in Kochi (Cochin) | Customer Service Job openings in Kochi (Cochin)

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

Job Title: Fun Consultant

Grade: A1

Role:

• Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
• Believes and lives the attitude of “Sheer customer delight” – go beyond
• To efficiently adhere to all “company procedures and policies.”
• To work with the team to achieve award winning “customer service.”

Key Responsibilities:

• Contribute to achieve store KPIs.
• Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
• Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

• Superior understanding of Indian retailing and global trends.
• Good communication and interpersonal skills - understand customer needs
• Good at relationship building - conversion to sales
• Ability to follow brand and store guidelines
• Good operations experience – receiving stock, inventory keeping, cash handling etc.

JOB DETAILS:

* Job Title: Specialist I - DevOps Engineering

* Industry: Global Digital Transformation Solutions Provider

* Salary: Best in Industry

* Experience: 7-10 years

* Location: Bengaluru (Bangalore), Chennai, Hyderabad, Kochi (Cochin), Noida, Pune, Thiruvananthapuram

Job Description

Job Summary:

As a DevOps Engineer focused on Perforce to GitHub migration, you will be responsible for executing seamless and large-scale source control migrations. You must be proficient with GitHub Enterprise and Perforce, possess strong scripting skills (Python/Shell), and have a deep understanding of version control concepts.

The ideal candidate is a self-starter, a problem-solver, and thrives on challenges while ensuring smooth transitions with minimal disruption to development workflows.

Key Responsibilities:

• Analyze and prepare Perforce repositories — clean workspaces, merge streams, and remove unnecessary files.
• Handle large files efficiently using Git Large File Storage (LFS) for files exceeding GitHub’s 100MB size limit.
• Use git-p4 fusion (Python-based tool) to clone and migrate Perforce repositories incrementally, ensuring data integrity.
• Define migration scope — determine how much history to migrate and plan the repository structure.
• Manage branch renaming and repository organization for optimized post-migration workflows.
• Collaborate with development teams to determine migration points and finalize migration strategies.
• Troubleshoot issues related to file sizes, Python compatibility, network connectivity, or permissions during migration.

Required Qualifications:

• Strong knowledge of Git/GitHub and preferably Perforce (Helix Core) — understanding of differences, workflows, and integrations.
• Hands-on experience with P4-Fusion.
• Familiarity with cloud platforms (AWS, Azure) and containerization technologies (Docker, Kubernetes).
• Proficiency in migration tools such as git-p4 fusion — installation, configuration, and troubleshooting.
• Ability to identify and manage large files using Git LFS to meet GitHub repository size limits.
• Strong scripting skills in Python and Shell for automating migration and restructuring tasks.
• Experience in planning and executing source control migrations — defining scope, branch mapping, history retention, and permission translation.
• Familiarity with CI/CD pipeline integration to validate workflows post-migration.
• Understanding of source code management (SCM) best practices, including version history and repository organization in GitHub.
• Excellent communication and collaboration skills for cross-team coordination and migration planning.
• Proven practical experience in repository migration, large file management, and history preservation during Perforce to GitHub transitions.

Skills: Github, Kubernetes, Perforce, Perforce (Helix Core), Devops Tools

Must-Haves

Git/GitHub (advanced), Perforce (Helix Core) (advanced), Python/Shell scripting (strong), P4-Fusion (hands-on experience), Git LFS (proficient)

We are seeking a skilled Full Stack (FSE) Developer with expertise in Java, Spring Boot development to join our dynamic team. In this role, you will be responsible for development of critical banking application across various business domains. You will collaborate closely with cross-functional teams to ensure high-quality solutions are developed, maintained, and continuously improved.

Responsibilities:

Development of business-critical banking applications.

Develop new features for banking applications using FSE technologies.

Ensure code quality through proper testing, reviews, and adherence to coding standards.

Collaborate with design, backend, and other teams to deliver seamless user experiences.

Troubleshoot, debug, and optimize performance issues.

Participate in agile development processes and contribute to continuous improvement initiatives.

Requirements:

Bachelors/Masters degree in computer science, Software Engineering, or a related field.

4 – 6 years of relevant experience in application development.

Solid experience in:

Java, Spring Boot.

APIs / REST.

Kubernetes / OpenShift. 

Azure DevOps.

JMS, Message Queues.

Nice to have knowledge in: 

Quarkus.

Apache Camel.

Soft skills / Personality:

Excellent English communication skills / proactive communication.

Candidate needs to have Self-dependent working style.

Candidate needs to have problem solving skills (Strong analytical skills to identify and solve complex issues).

Candidate needs to show high Adaptability (Flexibility in adjusting to different working environments and practices).

Candidate needs to be quick in Critical thinking (Evaluating information and making informed decisions).

Candidate needs to have Team collaboration (Ability to work collaboratively with a distributed team) character.

Candidate needs to have Cultural awareness ability.

Candidate needs to be Initiative (Proactively seeking solutions and improvements).

Good to have knowledge about Co Banking systems.

Good to have Banking domain knowledge.

Experience in customer facing is an advantage.

Skills & Requirements

Java, Spring Boot, APIs/REST, Kubernetes, OpenShift, Azure DevOps, JMS, Message Queues, Quarkus, Apache Camel, Excellent English communication, Proactive communication, Self-dependent working, Problem-solving, Analytical skills, Adaptability, Critical thinking, Team collaboration, Cultural awareness, Initiative, Co-banking systems knowledge, Banking domain knowledge, Customer-facing experience.

Key Responsibilities:

● Design, develop, and maintain applications using .NET Core, ensuring optimal

performance and scalability.

● Write clean, maintainable, and efficient code, adhering to coding standards and best

practices.

● Diagnose and resolve technical issues, optimizing applications for maximum speed and

scalability.

Technical Skills:

● Proficiency in .NET Core,C#,Web API,EF,LINQ and related technologies.

● Experience in developing applications using microservice architecture

● Experience with cloud platforms

● Familiarity with front-end technologies (e.g., Angular, React) is a plus.

● Knowledge of version control systems like Git.

● Demonstrated proficiency in database design and the ability to write complex queries

● Proven experience in leading development teams and driving technical initiatives.

• Interact with the Project Managers / Leads / Clients
• Understand the requirements and provide estimates for the planned tasks
• Deliver best quality work without bugs in the estimated time frame
• Help maintain code quality, organization, and automatization
• Collaborate with cross-functional teams to design and release new features
• Help the team to identify and correct bottlenecks, fix bugs
• Excellent analytical and problem-solving skills

• Experience / strong knowledge in both iOS & Android Mobile Application technologies
• Proficient in SwiftUI, Swift, Xcode, Java, Kotlin and Android Studio, Flutter, React Native
• Experience with version control: Maven, Gradle, Git, Cocopods
• Experience in application submission/provisioning process
• Experience in performance and memory tuning
• Good understanding of computer science concepts, design patterns, algorithms, and data structures

• Experience/knowledge in any of the Back-End technologies

Benefits:

• Hybrid WFH policy
• Annual company retreat
• Team lunch

JD for Devops

Experience: 5+ years

Location – Kochi

Must have experience in . ASP.Net MVC, NET Core, C#, JavaScript, JQuery, SQL

*Knowledge in Power BI would be a add on.

* Experience in upgrading, configuring and debugging existing systems 

* Providing technical support for web, desktop and mobile applications

*Proficient in writing clean, scalable code using .NET programming languages

*Develop documentation throughout SDLC

*Serve as an expert on applications and provide technical support

*Revise, update, refactor and debug code to improve existing software

* Analytical mindset & problem solving aptitude & implementing the best solution as per needs

* Superior communication skills as the role involves daily client interactions

We are looking for a highly capable Node.js developer to optimize our web-based application performance. You will be collaborating with our front-end application developers, designing back-end components, and integrating data storage and protection solutions.

To ensure success as a Node.js developer, you should possess extensive knowledge of Node.Js based services and experience in a similar role. An accomplished Node.js developer will be someone whose expertise results in the stable, fast, and secure exchange of data between servers and end-users.

Node.js Developer Responsibilities:

• Developing and maintaining all server-side network components.

• Ensuring optimal performance of the central database and responsiveness to front-end requests.

• Collaborating with front-end developers on the integration of elements.

• Designing customer-facing UI and back-end services for various business processes.

• Developing high-performance applications by writing testable, reusable, and efficient code.

• Implementing effective security protocols, data protection measures, and storage solutions.

• Running diagnostic tests, repairing defects, and providing technical support.

• Documenting Node.js processes, including database schemas, as well as preparing reports.

• Recommending and implementing improvements to processes and technologies.

Node.js Developer Requirements:

• Bachelor's degree in computer science, information science, or similar.

• At least 4+ yrs experience as a Node.js developer.

• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.

• Experience collaborating in an agile environment alongside designers, analysts, and product owners.

• Experience designing and documenting APIs (we use Node.js, Express, OpenAPI Spec)

• Experience in building scalable production services and monitoring performance (we use Kibana, New Relic)

• Knowledge of front-end technologies such as HTML5 and CSS3.

• Superb interpersonal, communication, and collaboration skills.

• Exceptional analytical and problem-solving aptitude.

• Great organizational and time management skills.

• Availability to resolve urgent web application issues outside of business hours.