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Customer Service Jobs in Kochi (Cochin)

11+ Customer Service Jobs in Kochi (Cochin) | Customer Service Job openings in Kochi (Cochin)

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Reliance Brands Ltd.
Nazim Kapadia
Posted by Nazim Kapadia
Mumbai, Navi Mumbai, Delhi, Gurugram, Noida, Chandigarh, Surat, Pune, Ahmedabad, Chennai, Kochi (Cochin), Bhopal, Indore, Patna, Kolkata, Lucknow
0 - 3 yrs
₹1L - ₹2L / yr
Customer Service
Retail
Know your customer
Customer Success
Sales
+2 more

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

 

Job Title: Fun Consultant

Grade: A1

Role:

  • Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
  • Believes and lives the attitude of “Sheer customer delight” – go beyond
  • To efficiently adhere to all “company procedures and policies.”
  • To work with the team to achieve award winning “customer service.”

Key Responsibilities:

  • Contribute to achieve store KPIs.
  • Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
  • Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

  • Superior understanding of Indian retailing and global trends.
  • Good communication and interpersonal skills - understand customer needs
  • Good at relationship building - conversion to sales
  • Ability to follow brand and store guidelines
  • Good operations experience – receiving stock, inventory keeping, cash handling etc.
Read more
Client Of PFC

Client Of PFC

Agency job
via People First Consultants by Naveed Mohd
Coimbatore, Kochi (Cochin)
3 - 10 yrs
₹4L - ₹13L / yr
Manual testing
Software Testing (QA)
Performance Testing
HP LoadRunner
JMeter
+1 more
Skills: Performance testing, Jmeter, HP LoadRunner

Roles & Responsibilities


  • Understanding the non-functional requirements from business.
  • Analyzing the critical business scenarios.
  • Analyzing the service level agreement objectives.
  • Developing the test scripts.
  • Enhancing the scripts by creating/implementing. ...
  • Designing workload model.
  • Test Execution.
Read more
Well Known Food Tech brand

Well Known Food Tech brand

Agency job
via The Hub by Sridevi Viswanathan
Kochi (Cochin)
4 - 8 yrs
₹14L - ₹18L / yr
skill iconNodeJS (Node.js)
Angular
skill iconJavascript
skill iconReact.js
skill iconJava
+1 more

Lead Developer (Kochin)

 

Opportunity in this role / Why should you work with us?

 

- You are your own master. We don't preach you, we just allow you to Innovate, Iterate, Learn and Adapt

 

- Work with one of India's leading foodtech unicorn company

 

- ESOPs in the company

 

Requirements

 

- Strong coding and problem-solving skills

- 6-10years of industry experience

- Bachelors and/or master’s degree, preferably in CS, or equivalent experience

- A full-stack generalist with experience in both front-end and back-end technologies

- Experience in Java.

- Experience in JavaScript frameworks like Angular, React, NodeJS or Kotlin

- Ability to write MySQL queries across tables

- Good architecture and system design skills

 

Roles and Responsibilities

 

Passion for delivering products end-to-end, from ideation to implementation

Good knowledge of data structures and their use cases (Map, List, Tuple, Object, Interface)

Ability to write using python, perl, bash or node.js to quickly do a PoC

Knowledge of encapsulation/inheritance

Basic knowledge of CSS and principle behind it and its use in javascript or jquery

Candidates willing to relocate to Middle East would be preferred

 

Read more
Epixel MLM Software

at Epixel MLM Software

1 video
1 recruiter
Noufal Bava
Posted by Noufal Bava
Kochi (Cochin)
4 - 5 yrs
₹6L - ₹8L / yr
skill iconJavascript
skill iconPostgreSQL
MySQL
skill iconDjango
skill iconMongoDB
+2 more

Roles and Responsibilities


• Plan, architect, integrate, and develop back-end and database driven features using the Python language and frameworks (Django, Flask, Tornado)

• Experience on Micro service architecture

• Strong knowledge on Web services/API

• Strong Knowledge on AWS/Azure, Docker, etc..

• Having great knowledge on software development methodologies, languages, technologies, security threats, etc.

• Create decoupled, interactive web UIs using JavaScript (Angular, Ember, jQuery, React Js)

• Provide technical advise and recommendations for language and software choices

• Develop code that is cross-browser and cross-platform friendly

• Collaborate with project stakeholders to ensure all requirements are met

• Evaluate technologies and manage technical planning

• Support and ongoing development for existing projects

• Provide clean code and proper documentation for each project

• Assists in resolving moderately complex production support problems

• Strong writing and speaking skills (English)


Technical Requirements:


• At least 4+ years experience developing and deploying websites and applications

• Experience with Django

• Experience with Agile/SCRUM practices

• Hands on experience on database like PostgreSQL,MySQL, Mongo db, etc.

• Custom web based application development experience

• Comfortable collaborating with designers, front-end developers and other team members

• Object-oriented design and development strategies

Read more
Chillar Payment Solutions Pvt Ltd
RajasreeRKartha HR
Posted by RajasreeRKartha HR
Kochi (Cochin)
6 - 10 yrs
₹8L - ₹10L / yr
skill iconiOS App Development
skill iconSwift
Xcode
skill iconObjective C
iOS
+6 more
We are looking for an iOS developer responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers. Your primary focus will be the development of iOS applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential.

Details:
Experience Required:5+
Job Location: Infopark phase2, Kochi,Kerala

Responsibilities

• Design and build applications for the iOS platform
• Ensure the performance, quality, and responsiveness of applications
• Collaborate with a team to define, design, and ship new features
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organization, and automatization Skills
• Proficient with Swift
• Experience with iOS frameworks such as Core Data, Core Animation, etc.
• Experience with offline storage, threading, and performance tuning
• Familiarity with RESTful APIs to connect iOS applications to back-end services
• Knowledge of UI/UX standards
• Understanding of Apple’s design principles and interface guidelines
• Experience with performance and memory tuning with tools (such as Instruments and Shark, depending on
project needs)
• Familiarity with cloud message APIs and push notifications
• Knack for benchmarking and optimization
• Proficient understanding of code versioning tools (such as Git, Mercurial, or SVN)
• Familiarity with continuous integration
Read more
Jachoos Technology Pvt Ltd
Kochi (Cochin)
2 - 6 yrs
₹3L - ₹6L / yr
Content Writing
  • Produce well-researched content for publication online and in print
  • Organize writing schedules to complete drafts of content or finished projects within deadlines
  • Utilize industry best practices and familiarity with the organization's mission to inspire ideas and content
  • Communicate and cooperate with a writing team, including a content manager, editors, and web publishers
  • Follow an editorial calendar, collaborating with other members of the content production team to ensure timely delivery of materials
  • Develop related content for multiple platforms, such as websites, email marketing, product descriptions, videos, and blogs
  • Monitor and analyze the performance of key performance indicators (KPIs) to offer suggestions for improvement
  • Use search engine optimization (SEO) strategies in writing to maximize the online visibility of a website in search results

Qualifications for Content Writer

  • Proven record of excellent writing demonstrated in a professional portfolio
  • Impeccable grasp of the English language, including idioms and current trends in slang and expressions
  • Ability to work independently with little or no daily supervision
  • Strong interpersonal skills and willingness to communicate with clients, colleagues, and management
  • Ability to work on multiple projects with different objectives simultaneously
  • Strict adherence to the style guides of each company and their policies for publication
  • Good time management skills, including prioritizing, scheduling, and adapting as necessary
  • Proficiency with computers, especially writing programs, such as Google Docs and Microsoft Word, Excel, Outlook, and PowerPoint
  • Familiarity with each client's requirements and the company's brand image, products, and services
Read more
EyeT Innovations Software Solutions Pvt Ltd
Kochi (Cochin)
1 - 3 yrs
₹1.5L - ₹3L / yr
Digital Marketing
Google Adwords
skill iconGoogle Analytics
Search Engine Optimization (SEO)
Social Media Marketing (SMM)

Roles & Responsibilities:
·Manage company’s various online bidding profiles
·Identifying quality lead and bringing up the projects for the company
·Bidding on various portals like PPH/ GURU/ UPWORK / Freelancer and other relevant online platforms
·Handle the initial discussions and collect the strategic information about the prospects
·Understand complex project requirements and prepare proposal /bid to generate leads
·Continue prospect engagement and account management throughout the sales cycle until closure.
·Independently collaborate with the technical team for presentation with prospects.
·Scout for new bidding platforms and websites to catch out the opportunities.
 
Skill & Experience Required
·Excellent verbal and written communication skills, capable of converting the prospect with good linguistic ability.
·Must have 1-3 years of experience in Web Development & Mobile Apps project acquisition and closure through the online bidding platforms.
·Experience with lead generation and prospect management via various online bidding platforms.
·Must have sound technical knowledge of advanced Web and Mobile technologies trending today.
·Lead generation through LinkedIn, database, and other social networks would be an added value.
·Ability to handle the sales independently or as part of a team

Read more
WebCastle Media

at WebCastle Media

1 recruiter
REMiz Rahnas
Posted by REMiz Rahnas
Kochi (Cochin)
1 - 4 yrs
₹2L - ₹4L / yr
skill iconHTML/CSS
skill iconAdobe Illustrator
Adobe Photoshop
Interaction Design
Mockups
+2 more
Experienced person in UX / UI Designing​ for Web
Read more
Santbay Technologies

at Santbay Technologies

1 recruiter
Sandhya Vasu
Posted by Sandhya Vasu
Cochin
0 - 1 yrs
₹1L - ₹3L / yr
Digital Marketing
Marketing
Search Engine Optimization (SEO)
Social Media Marketing (SMM)
Social Media Optimization (SMO)
  • Perform keyword research in coordination with client business objectives to optimize existing content and uncover new opportunities
  • Provide SEO analysis and recommendations in coordination with elements and structure of websites and web pages
  • Provide recommendations and execute strategies for content development in coordination with SEO goals – general and keyword specific
  • Administer search engine programs (XML sitemaps, shopping feeds, webmaster tools) for purposes of diagnostic reporting on client projects
  • Help to create and support marketing content to socialize and use for social media purposes (e.g. customer videos briefs, customer case studies, blog posts, posts from analysts and customers)
  • Implement link building campaigns in coordination with client SEO goals
  • Assist in development and execution of communication/content strategies via social communities in coordination with SEO goals
  • Keep pace with SEO, search engine, social media and internet marketing industry trends and developments
  • Research and administer social media tools in support of clients’ social media strategy
  • Monitor and administer web analytics dashboards, reports and key reporting tools, and point out key areas of importance in accordance client goals
  • Monitor and evaluate search results and search performance across the major search channels
  • Communication to team and management on project development, timelines, and results
  • Work closely with the other team members to meet client goals

Job Type: Full-time

Salary: ₹12,000.00 - ₹15,000.00 per month

Read more
Symansys Technologies India Pvt Ltd
Mahi khan
Posted by Mahi khan
Bengaluru (Bangalore), Kochi (Cochin)
5 - 12 yrs
₹1L - ₹15L / yr
skill iconDocker
skill iconKubernetes
DevOps
Google Cloud Platform (GCP)
skill iconJenkins
+2 more

JD for Devops

Experience: 5+ years

 

Job Description

Interprets the DevOps Tool/feature/component design to develop/support the same in accordance with specifications
Adapts existing DevOps solutions and creates own DevOps solutions for new contexts
Codes debugs tests documents and communicates DevOps development stages/status of DevOps develop/support issues
Select appropriate technical options for development such as reusing improving or reconfiguration of existing components
Optimises efficiency cost and quality of DevOps process tools and technology development
Validates results with user representatives; integrates and commissions the overall solution
Helps Engineers troubleshoot issues that are novel/complex and are not covered by SOPs
Design install configure troubleshoot CI/CD pipelines and software
Able to automate infrastructure provisioning on cloud/in-premises with the guidance of architects

Jenkins, Docker, K8’s, Spinnaker
Java application, NodeJs, Springboot
GitHub, GitActions
Cloud (GoogleCLoud mandatory)

Read more
Rawdata Technologies Pvt Ltd
Chacko Cherian
Posted by Chacko Cherian
Kochi (Cochin), Cochin
0 - 7 yrs
₹3L - ₹7L / yr
skill iconAngularJS (1.x)
skill iconJavascript
skill iconHTML/CSS
skill iconNodeJS (Node.js)
Looking for a front end developer with AngularJS experience to join a great front end team. Building a product for the logistics industry in Asia.
Read more
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