11+ Customer Service Jobs in Kochi (Cochin) | Customer Service Job openings in Kochi (Cochin)

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

Job Title: Fun Consultant

Grade: A1

Role:

• Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
• Believes and lives the attitude of “Sheer customer delight” – go beyond
• To efficiently adhere to all “company procedures and policies.”
• To work with the team to achieve award winning “customer service.”

Key Responsibilities:

• Contribute to achieve store KPIs.
• Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
• Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

• Superior understanding of Indian retailing and global trends.
• Good communication and interpersonal skills - understand customer needs
• Good at relationship building - conversion to sales
• Ability to follow brand and store guidelines
• Good operations experience – receiving stock, inventory keeping, cash handling etc.

Role: Angular Developer

Experience: 4-7Years

Company: Flycatch Infotech

Key Skills We’re Looking For:

Strong proficiency in Angular (latest versions)

Solid understanding of TypeScript, HTML5, CSS3, JS

Experience with REST APIs & state management

Good knowledge of UI/UX best practices

Design and build high-performance, modular UIs using Angular and TypeScript.

Develop reusable components, libraries, and shared frameworks aligned with enterprise standards.

Integrate with backend REST APIs, ensuring efficient data handling and state management.

Implement unit, integration, and end-to-end tests.

Work closely with design, QA, and DevOps to ensure CI/CD pipeline integration, accessibility, and performance.

Please apply for this job through

https://www.flycatchtech.com/company/jobs-openings/angular-de

Job Type: Full-time

Benefits:

• Provident Fund

Work Location: In person

Role- Course Counselor (Sales Executive)

Location-Hyderabad/Ahmedabad/Kochi

Working Days- 6 Days Full Time Work from Office

About : Organization is a premier institution dedicated to nurturing the next generation of fitness professionals. We offer specialized diploma programs in Fitness Training and Nutrition, emphasizing practical learning and industry-relevant skills. Our state-of-the-art facilities, experienced faculty, and supportive environment provide students with the ideal platform to achieve their career goals in the fitness industry.

Work Culture: At Organization, we foster a collaborative, inclusive, and

growth-oriented work culture. Our team is passionate about fitness and education, committed to making a positive impact on our students' lives. We value innovation, creativity, and a growth mind-set, offering a supportive and fulfilling work environment.

Job description:

We are looking for a dedicated Course Counselor to join our team. As a Course Counselor, you will play a crucial role in guiding prospective students towards making informed decisions about their career paths in the dynamic fitness industry. Your role will include handling inquiries, conducting one-on-one counselling sessions, and surpassing admission targets.

Responsibilities:

• Engage with prospective students, providing them with objective information about our courses and addressing their queries over phone calls or in-person meetings.

• Conduct Course Counseling Sessions, including school tours, to provide detailed information about the school and courses we offer.

• Ensure that all questions and concerns of prospects are addressed, and when necessary, facilitate communication with domain experts from Organization.

• Maintain regular follow-up communication with prospects, focusing on resolving queries, providing solutions, and offering relevant information.

• Collaborate with the Sales Team, actively participating in periodic meetings to discuss strategies, share insights, and contribute to the team's success.

• Continuously update your knowledge about our products and services, staying informed about the latest developments and improvements.

• Prepare and submit daily reports and End of the Day Reports to evaluate individual and team performance.

• Embrace feedback and participate in audit sessions conducted by the response quality assurance department to improve skills and performance.

• Attend training sessions and refresher programs to enhance your understanding of our courses and stay updated with industry trends.

Desired Profile:

To excel in this role, you should possess the following skills and qualities:

● Excellent communication and coordination skills: You should have

strong counseling proficiency and the ability to understand and address the needs, aspirations, and concerns of prospective students. By offering guidance and support, you will help them make informed decisions.

● Target-oriented and focused: You should be driven by goals and maintain a sharp focus on achieving them.

● Proactive and avid learner: Valuing initiative, you should constantly seek opportunities to enhance your skills and knowledge. Expanding your knowledge base will enable you to provide valuable assistance to prospective students. Join our dynamic team and contribute to shaping the future of aspiring fitness professionals. If you are passionate about helping individuals in their career journeys, apply now to make a meaningful impact on their lives.

If Anyone interested apply through link:-  https://tiny.cc/NGtalent

• Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC)
• 5 years of development experience using C# .NET
• Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3
• Familiarity with architecture styles/APIs (REST, RPC)
• Understanding of Agile methodologies
• Strong attention to detail
• Excellent troubleshooting and communication skills
• Knowledge of REST and RPC APIs
• Able to work well in a team setting

We are product development & technology consulting studio.


1.) Love for technology & technology trends is first & foremost requirement
2.) We are looking for a data-driven inbound + outbound marketer to own the majority of the marketing funnel for our company. You will be in charge of attracting right target traffic, niche specific, converting that traffic into new leads for the business, and nurturing those leads to close into customers, the latter of which sales leadership will help you accomplish.
3.) “LinkedIn”, “Facebook” or B2B channels to bring on demand generation with right strategy & full automation to scale

4.) Creating, managing, and executing multi-channel marketing campaigns leveraging SEO, PPC, social, inbound marketing, email, campaigns and events to drive customer acquisition in B2B space


Experienced Digital Marketing Specialist with a demonstrated history of working in the information technology and services industry. Skilled in Search Engine Optimization (SEO), Microsoft Excel, Social Media Optimization (SMO), Microsoft Office, and Research. 

PYTHON DEVELOPER

We are seeking a skilled experienced Python Developer with expertise in FastAPI to join our dynamic and innovative development team. As a Python Developer, you will be responsible for designing, developing, and maintaining high-quality Python applications and APIs using the FastAPI framework. Your primary focus will be on building efficient, scalable, and reliable backend systems that power our web and mobile applications.

Responsibilities:

1. Designing and developing robust Python applications using the FastAPI framework.

2. Collaborating with cross-functional teams, including front-end developers, product managers, and designers, to understand project requirements and translate them into technical specifications.

3. Optimizing application performance and scalability by implementing efficient coding practices and utilizing appropriate caching mechanisms.

4. Writing clean, maintainable, and testable code following software development best practices.

5. Conducting thorough testing and debugging of applications to ensure high-quality deliverables.

6. Integrating external services and third-party APIs into the application ecosystem.

7. Collaborating with team members to continuously improve development processes and tools.

8. Keeping up to date with the latest industry trends, technologies, and best practices related to Python development and FastAPI.

Requirements:

1. Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience).

2. Proven experience of 2 years as a Python Developer, with a strong understanding of Python programming language fundamentals.

3. Solid knowledge of the FastAPI framework and its features, including routing, dependency injection, validation, and asynchronous programming. Experience of 1 or more years using FastAPI framework.

4. Experience building RESTful APIs using frameworks like FastAPI, Flask, or Django.

5. Familiarity with database systems such as MySQL, PostgreSQL, or MongoDB.

6. Strong problem-solving and analytical skills with the ability to troubleshoot and debug complex applications.

Join our team at Chillar Payment Solutions Pvt Ltd as a Full Stack Developer! If you have 8+ years of web development experience and a passion for innovative web applications, we want you on board.

Responsibilities:

• Collaborate with cross-functional teams to design and develop cutting-edge web applications.
• Lead the development of scalable software solutions from concept to deployment.
• Create user-friendly interfaces using front-end and back-end technologies.
• Mentor junior developers and stay updated on industry trends.

Qualifications:

• Bachelor's degree in Computer Science or related field.
• 8+ years of proven Full Stack Developer experience.
• Proficiency in HTML5, CSS3, JavaScript, and modern frameworks.
• Server-side expertise in Node.js, Python, Ruby, or Java.
• Strong database and RESTful API knowledge.
• Familiarity with Git and CI/CD pipelines.

Package:

Annual Salary: ₹18,00,000 (18 LPA)

Benefits:

• Exciting and challenging projects.
• Professional development opportunities.
• Flexible work hours.
• Collaborative work environment.

How to Apply:

If you're a Full Stack Developer looking to make an impact and grow with a forward-thinking company, we'd love to hear from you.

Job Profile: Business Development Associate (BDA)

Description: You will start your journey at BYJU’S as an individual contributor working in a team to introduce and showcase the unique way in which BYJU’S-The Learning App helps students learn better. You will also be responsible for mentoring these students and will play a role in their learning journey. Your key role will be to connect with students and parents across the country about one of the world’s most loved learning apps and how it will help students learn not just for exams, but way beyond. 

This is an individual contributor role in an employee-oriented, high-performance environment that emphasizes spreading BYJU’s unique way of learning in your city. Your role will start with contacting potential customers (parents and students) to set up meetings, and counsel the students on learning pedagogies and BYJU’s personalized learning journey. You will be working 5 days a week with Mondays and Tuesdays being week-off. This hybrid model of sales will give you exposure to the best of inside sales and direct sales. Please download BYJU’s Learning App to understand the magic of BYJU’s courses which have been widely accepted not just across thousands of towns in India but by millions of users across the globe. We look forward to having you on board Team BYJU’s. All the best!

Applicant Trainee Program

Expectation from you: You will begin as an individual contributor, working in a team of go-getters to help spread Byju’s way of Learning in your city. You would be showcasing the unique features of Byju’s to students and parents in personalized sessions and will be responsible for mentoring and sales in your designated zone.

Preferred Skill Sets:

Have a keen interest and deep understanding of the Indian education sector.

Interested in mentoring and guiding students.

Having a knack for sales

Good interpersonal and presentation skills.

Academic Qualification: Any Graduation/ Post Graduation (Completed in or before 2022)

Based on your profile, we would like to shortlist you for an Interview with us after a brief interaction amongst the following profiles.

Business Development Associate - Center Sales Associate, Inside Sales Associate

Sector: Sales 

Locations: Across India

Working Days:6 days work week (Saturday and Sunday Mandatory working) 

CTC: Rs. 4.5 Lakhs - 5.5 Lakhs per annum + Rs. 3 Lakhs per annum as Incentive Pay (Post Training) 

During the Training program:  4-6 weeks 

How to proceed: You can also fill the following form 
https://docs.google.com/forms/d/e/1FAIpQLSdvO9DbAZ4v5KxoaBO78hsxHYOnCytEDQCXDvl_g56eb3YXIw/viewform" target="_blank">https://docs.google.com/forms/d/e/1FAIpQLSdvO9DbAZ4v5KxoaBO78hsxHYOnCytEDQCXDvl_g56eb3YXIw/viewform

Important Steps: 

1. Please be available on your registered mobile number during the date chosen by you for the interview. (Please let us know if there are changes in this phone number.)
2. Result declaration will be done within 7 working days

Responsibilities:

• Writing and maintaining the modules of Magento 2.X EE websites;
• Write clean, modular, robust code to implement the desired requirements with little or no supervision;
• Work with the QA and Customer Support teams to triage and fix bugs with rapid turnaround;
• Contribute ideas for making the application better and easier to use;
• Create reusable components, which can be configured for different projects;
• Create test plans and perform thorough quality analysis on the code before go live;
• Research on new integration and plug-in capabilities.

Farmers Fresh Zone aims at unlocking access to safe-to-eat, pesticide-free fruits & vegetables directly sourced from our farmers. We are an omnichannel platform having both an offline and online presence. Backed by the Indian Angel Network, We are one of the first Indian agri-tech firms to introduce unit-level traceability for all our products which means consumers can track the origin of a product including details of the farms and farmers.

We are all in the quest to create a positive movement, a movement aimed at reducing the gap between a consumer & a farmer, a movement that gives consumers access to safe & non-toxic farmers' produce, a movement that is uplifting the farmer community. Today we are proud to say that we are connecting 1500+ farmers to urban consumers. We envisage our brand to go global soon, post creating a cemented presence in India.

We are not looking for job-seekers, we are looking for impact-creators with a go-getter attitude. We are looking for dynamic individuals who are honestly driven by the cause and are customer-obsessed, be it our end-user, farmer, vendor, or even our internal community.

As a Customer Retention & Market Automation Specialist, you will play a key role in driving & growing our mobile app & website’s engagement and retention metrics. You will run various messaging experiments on multiple channels like notifications, SMS, Email, Whatsapp.

Our ideal candidate will have strong analytical and problem solving skills, led or managed teams, and have understanding of engagement tools like Moengage, Clevertap or Webengage. We love people who are humble and collaborative with hunger for excellence.

Responsibilities:

• Create omni-channel (push notifications, Whatsapp, In-app prompts, SMS, Email etc) marketing campaigns & journeys based on different user segments to drive user acquisition, activation, engagement & retention.

• Define AARRR KPIs and Optimize them with Moengage multi-channel journeys by continuously performing A/B tests. Drive increased engagement & retention.

• Be responsible for and own execution, monitoring and measurement of marketing campaigns and their success. Collaborate with designers & Content creators to get graphic/text content.

• Compile regular reports of campaign performance and results, collaborate with analyst to monitor and review past campaigns and journeys.

• Improve new campaigns using data and feedback from existing and previous projects.

• Create detailed and diverse user-segments to identify high, medium & low activity cohorts. 

• Create communication & content strategies to increase the size of high-activity cohorts.

• Analyze website & mobile traffic, create user journeys & campaigns to enable cross-channel product experience and marketing.

Qualification & Requirements:

• Bachelor’s Degree in Computer Science, Engineering or any other related field.

• 1+ years of experience in creating mobile/web application journeys & campaigns on tools like moengage, clevertap etc.

• In-depth knowledge & hands on experience of digital analytics software like Zoho Page Sense, Google Analytics, CleverTap, Branch, Firebase, Facebook Analytics.

• Excellent copy writing skills to produce high quality copies for marketing campaigns and journeys.

Soft Skills:

• Ability to prioritize and manage multiple milestones and projects efficiently.

• Team spirit, good time-management skills, strong communication skills to collaborate with various stakeholders.

Detail oriented, advanced problem solving skills with customer-centric approach