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Customer Service Jobs in Kochi (Cochin)

11+ Customer Service Jobs in Kochi (Cochin) | Customer Service Job openings in Kochi (Cochin)

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Reliance Brands Ltd.
Nazim Kapadia
Posted by Nazim Kapadia
Mumbai, Navi Mumbai, Delhi, Gurugram, Noida, Chandigarh, Surat, Pune, Ahmedabad, Chennai, Kochi (Cochin), Bhopal, Indore, Patna, Kolkata, Lucknow
0 - 3 yrs
₹1L - ₹2L / yr
Customer Service
Retail
Know your customer
Customer Success
Sales
+2 more

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

 

Job Title: Fun Consultant

Grade: A1

Role:

  • Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
  • Believes and lives the attitude of “Sheer customer delight” – go beyond
  • To efficiently adhere to all “company procedures and policies.”
  • To work with the team to achieve award winning “customer service.”

Key Responsibilities:

  • Contribute to achieve store KPIs.
  • Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
  • Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

  • Superior understanding of Indian retailing and global trends.
  • Good communication and interpersonal skills - understand customer needs
  • Good at relationship building - conversion to sales
  • Ability to follow brand and store guidelines
  • Good operations experience – receiving stock, inventory keeping, cash handling etc.
Read more
Trusttech solutions LLP
Kochi (Cochin)
3 - 5 yrs
₹6L - ₹7L / yr
Search Engine Optimization (SEO)

We are seeking an experienced and driven SEO Manager to lead our SEO team and develop strategic plans to increase organic traffic, improve search rankings, and drive overall SEO performance for TrustCapital.com.

Key Responsibilities:

  • Develop and execute comprehensive SEO strategies to improve rankings and drive organic traffic.
  • Oversee the SEO team, ensuring alignment with business objectives and cross-functional collaboration.
  • Perform regular SEO audits to identify opportunities for improvement.
  • Monitor, analyze, and report on SEO performance using tools like Google Analytics, SEMrush, and Ahrefs.
  • Stay up-to-date with the latest SEO trends and best practices.

Skills & Experience:

  • 5+ years of experience in SEO, with a proven track record in improving organic traffic.
  • Strong leadership and team management skills.
  • Expertise in technical SEO, content SEO, and link-building strategies.
  • Proficiency with SEO tools (Google Search Console, SEMrush, Ahrefs, etc.).


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Equirus

Equirus

Agency job
via Merito by Jinita Sumaria
Kochi (Cochin)
5 - 10 yrs
₹6L - ₹10L / yr
Sales
Customer Relationship Management (CRM)
General insurance
Key account management

Our client is a leading mid-market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking & Portfolio Management Services. 


Candidate shall be responsible for:


• Relationship management focusing on acquiring and nurturing mid-sized & large Corporates.

• Own the overall sales strategy on lead management, team & targets for your region focusing profitability and market share.

• Strong network across C-level executives of large & mid-sized corporates. • Build the overall sales playbook, training and recruit a sales team to grow quickly across the region.

• Design value proposition/ client acquisition pitches and knack of closing deals efficiently 

• Update and educate oneself continuously on happenings in marketplace, local environment, opportunities etc. which have direct bearing on local operations. • Ensure all necessary knowledge enhancement efforts (including certifications wherever applicable). 

• Good networking with the Insurance Companies / TPAs & other key stake holder relevant to insurance broking arena.


Requirements

Qualification: MBA (Finance / Marketing) or equivalent degree from Tier I & II campus.

Experience: 6 to 10 years of exp in General Insurance Broking / Sales mainly into relationship management.


Other Requirement: 


• Superior technical skills required to understand and propose products or solutions by focusing on client requirements.

• Demonstrated ability to manage multiple stakeholders, communicate effectively with executives and balance competing priorities.

• Strategic thinker with excellent communication skills and attention to detail, as well as having the ability to communicate complex details simply.



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IT MNC

IT MNC

Agency job
via People First Consultants by Aishwarya KA
Bengaluru (Bangalore), Mumbai, Delhi, Noida, Pune, Hyderabad, Chennai, Kolkata, Kochi (Cochin)
5 - 14 yrs
Best in industry
Pega
Pega PRPC
RESTful APIs
SOAP
CSA
+1 more

Greetings!


Hiring the below position for one of our premium client.


Role: PEGA Developer

Experience: 5-15 years

Location: PAN India

Certification: CSA & CSSA mandatory


  • 4.5 - 9 of experience in Pega Development with Pega relevant certification.
  • Working experience in Pega PRPC and Pega layer cake structure, class structure rule resolution ruleset structure, portals views and harness components.
  • Basic data storage and database query knowledge through Pega.
  • Good knowledge around integration and exposure to REST and SOAP APIs.
  • Good to have knowledge and experience on at least one Pega Industry framework.
  • Should be able to track and manage own tasks.
  • Should have very good verbal and written communication
Read more
Tier 1 MNC

Tier 1 MNC

Agency job
Chennai, Pune, Bengaluru (Bangalore), Noida, Gurugram, Kochi (Cochin), Coimbatore, Hyderabad, Mumbai, Navi Mumbai
3 - 12 yrs
₹3L - ₹15L / yr
Spark
Hadoop
Big Data
Data engineering
PySpark
+1 more
Greetings,
We are hiring for Tier 1 MNC for the software developer with good knowledge in Spark,Hadoop and Scala
Read more
Top Management Consulting Company

Top Management Consulting Company

Agency job
Kolkata, Noida, Pune, Mumbai, Gurugram, Hyderabad, Bengaluru (Bangalore), Coimbatore, Chennai, Kochi (Cochin)
6 - 12 yrs
₹10L - ₹20L / yr
Lean Six Sigma
Facilitation
Process improvement
Innovation
Hi

We are looking for Process Improvement\Delivery Excellence for one of our premium client

  • Facilitating the overall delivery governance and performance reporting across services for applicable projects,programs and portfolios 
  • Engaging across DEx, and with delivery stakeholders, to improve deliver performance through the effective adoption of DEx levers and parameters  
  • Conduction Root Cause Analysis (RCA) along with Corrective and Preventive Actions (CAPA) Failure Modes and Effects Analysis (FMEA
  • Quality management focus with exposure to CMMI / LEAN / Six Sigma / ITIL / KANBAN / SCRUM / ISO 
    /PMP / Prince2
Read more
Mitsogo Inc
Agency job
via Exceliq solutions by Rohitt shrivasttava
Chennai, Kochi (Cochin)
3 - 8 yrs
₹10L - ₹20L / yr
Marketing
Field marketing
B2B Marketing
Hubspot
Salesforce

As the Field Marketing Manager, you will be responsible for developing and executing marketing campaigns and programs to support the sales team in driving revenue growth in targeted geographic regions. You will work closely with sales, product, and marketing teams to plan and execute regional marketing programs that generate demand and increase brand awareness.

 

Roles and Responsibilities:

  • Planned, create, and execute marketing campaigns and programs that align with the sales team’s objectives and drive revenue growth in specific geographic regions.
  • Collaborate closely with the sales team to understand their needs and develop marketing strategies and materials that support their efforts in generating leads, nurturing prospects, and closing deals.
  • Conduct thorough research and analysis to identify key market segments, customer profiles, and regional trends. Use this information to develop regional marketing plans and initiatives that effectively reach the target audience and drive demand.
  • Work with the marketing team to ensure consistent brand messaging and positioning in all regional marketing efforts. Collaborate on the development of marketing materials, including digital content, advertisements, event materials, and social media campaigns, to enhance brand awareness and build a strong market presence.
  • Planned, coordinate, and execute regional events, trade shows, and conferences to generate leads and increase brand visibility. This includes managing logistics, coordinating with vendors and partners, developing event messaging and materials, and tracking event performance.

 

Requirements:

  • Bachelor’s degree in marketing, business, or a related field.
  • 5+ years of experience in field marketing or a related role, preferably in the technology industry.
  • Proven track record of creating and executing successful field marketing programs and campaigns.
  • Strong project management and organizational skills, with the ability to manage multiple projects simultaneously.
  • Excellent communication skills, both written and verbal, with the ability to effectively collaborate with cross-functional teams.
  • Demonstrated ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
  • Experience with marketing automation platforms, such as Hubspot or Marketo, and CRM systems, such as Salesforce.



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Founding Minds

at Founding Minds

1 recruiter
Aswathy Moodadi
Posted by Aswathy Moodadi
Kochi (Cochin), Thiruvananthapuram
8 - 14 yrs
₹8L - ₹18L / yr
skill iconiOS App Development
ios
skill iconObjective C
skill iconSwift
Xcode

Work Location : Kochi/ Trivandrum


The ideal candidate will be passionate about providing the best experience to our user community from UI/UX design to speed and performance.  You will think critically to develop native apps for iPhone and iPad.  You’ll instrument, measure, optimize and build high quality architectures and code in areas such as Search, Transactions and Profile Management.

 

General Responsibilities:

End-to-end iOS application development that will produce elegant features that our users will love

Coding alongside the team (comprised of designers and product managers)developing features for our mobile apps

Produce high quality software that is unit tested, code reviewed, and checked in regularly for continuous integration.

Understand where to make architectural trade-offs applying synchronous and asynchronous design patterns

Provide solid feedback on good mobile UI/UX design practices and ways to reduce any user friction


Requirements:

9+ years in top-notch current software development skills which includes Objective-C, C and/or C++

10+ years experience in software design, development, and algorithm related solutions.

Knowledge of UI and animation frameworks, touch user interface, and MVP application design

Strong expertise in developing enterprise applications on iOS – understand how to scale to millions of users

Familiar with deploying to Apple’s app store and staged rollouts 

Experience with third-party libraries and APIs

Extensive programming experience in Objective-C

Experience with relational databases (transactional and non-transactional), database architecture, and distributed transaction management.

Strong understanding of working with REST services, databases, caching strategies & asynchronous calls is a must

Good understanding of software development lifecycle along with working knowledge of SCM with strong emphasis on Git and Jira

BA/BS Degree in Computer Science or related technical discipline, or related practical experience.


Please visit us at https://www.foundingminds.com/

Read more
Causality Biomodels

at Causality Biomodels

2 recruiters
Alpha TomKodamullil
Posted by Alpha TomKodamullil
Remote, Kochi (Cochin)
2 - 7 yrs
₹7L - ₹9L / yr
skill iconPython
skill iconReact.js
skill iconGit
skill iconJavascript
skill iconAmazon Web Services (AWS)
+1 more

Causality Biomodels is an Indo-German life science informatics company that focuses on the development of data-based solutions in the bioinformatics sector. Specifically, we work using semantic integration & information extraction methods, knowledge & data organization, and advanced statistical & machine learning techniques in the context of life sciences.

 

The team Causality Biomodels is searching for a full stack developer with a strong focus on Python, capable of taking on a lead developer role.

 

You will be mainly focusing on the following areas:

  • Implementing new features by modifying our backend system and UI according to the product backlog and discussions with the team.
  • Rapid prototyping to explore new directions based on current research developments.
  • Design, development and maintenance of APIs, as well as product and add-on components.
  • Maintenance of code integrity and organization.

The requirements are:

  • Successfully completed bachelor’s or master’s degree in computer science or in related fields such as Bioinformatics.
  • At least 2 years of professional software engineering experience.
  • High proficiency in Python and ability to write clean and well-documented code (must).
  • Experience with cloud-based development using AWS (preferred), GCP or Azure.
  • Experience with Docker and container-based deployment.
  • Proficiency in JavaScript.
  • Experience with at least one database system (SQL or no-SQL).
  • High familiarity with Git.
  • Experience with agile development practices.
  • Experience with CI/CD and automated testing.
  • Very strong English skills (both verbal and written).

Bonus points for:

  • Knowledge about machine learning or data science.
  • Experience with Python packages SpaCy, scikit-learn, flask and fastapi.
  • Experience with JavaScript libraries React and Redux/Context.
  • Experience with Gitlab CI/CD pipelines.
  • Experience working with knowledge graph data.
  • Knowledge and experience in bioinformatics methods.
Read more
Torre Capital

at Torre Capital

4 recruiters
Torre capital
Posted by Torre capital
Remote, Mumbai, Navi Mumbai, Pune, Bengaluru (Bangalore), Kochi (Cochin), Hyderabad, Visakhapatnam, Kolkata, NCR (Delhi | Gurgaon | Noida), Chennai, Surat, Rajkot, Ahmedabad, Chandigarh, Jaipur
2 - 7 yrs
Best in industry
Financial services
Financial services sales
Wealth Manager
Sales
Private equity
+4 more

About the Company:
Torre Capital (https://www.torre.capital/) is a VC funded Singapore based Financial Technology company and a Registered Fund Manager in Singapore. We are creating a fully digital Wealth-Tech to connect family offices and HNI investors with global opportunities, including alternative assets like Private Equity, Venture Capital, Real Estate Funds, and Hedge Funds. We also offer our investors the ability to invest in high-quality global growth startups, private debt opportunities, and other liquid opportunities (Equity baskets, structured products, etc.). Our team comprises of ex-Mckinsey consultants, Asset management veterans, and Digital experts. We are backed by prestigious VC firms and a network of angels and industry leaders.

Role:

Digital Sales Manager with experience in Financial Services Sales in that particular city. Role reports to Sr. Wealth Manager / Sr. Digital Wealth Manager. 

 

Experience:

Candidates  with experience Fintech Space / B2B sales-digital sales in large Tech Startups and with existing network of HNIs 

Location:

Mumbai / Ahmedabad/ Bangalore/ Kolkata / Chennai/ Hyderabad / Pune / Jaipur / Surat / Rajkot/ Gurgaon / Noida / Chandigarh / Kochi (Cochin) / Vizag


Role Description:

  • You work with the City’s biggest family offices and HNIs to onboard and activate them as our investors.
  • Leading our outreach initiative, developing relations with new partners and building firm commitments for collaboration
  • Negotiating attractive partnership deals and ensuring mutually beneficial partnership terms that are in line with business objectives and strategy.
  • Maintaining and deepening relationships with existing partners.
  • Conceptualizing and leading initiatives that give way to potential new revenue channels.
  • Developing metrics to measure ROI from the synergies forged.
  • Liaising with cross functional teams to create successful outcomes for both the business and its partners.

 

Qualifications:

  • You have a Masters in Business Administration or related discipline from a top tier college or university
  • You have at least 2- 5 years experience within a strategic engagements, partnerships & alliances, B2B account management or similar roles.
  • You are aware of & are intersted  in the FinTech ecosystem.
  • You possess excellent interpersonal as well as written and verbal communication skills.
  • You have a proven track record of meeting/exceeding your targets in your previous roles.
  • You have a strong experience within consultative sales and possess the ability to prospect and manage senior level relationships.

 

What We Offer:
To start with, what we give is a market sustenance compensation and no benefits. If you continue post the first 6 months, we offer a market comp AND performance linked bonus. We firmly believe in the partnership model and any success will be equitably shared. What is on the plate is an entrepreneurial opportunity to build a fintech from scratch, an independent environment where everyone is a co-owner, and a strong team of equally talented individuals. Folks looking for a large paycheck on Day 1 kindly excuse.

 

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Infinitum Global

at Infinitum Global

7 recruiters
Sashi panditha
Posted by Sashi panditha
Bengaluru (Bangalore), Pune, Kochi (Cochin)
4 - 8 yrs
₹8L - ₹16L / yr
skill iconNodeJS (Node.js)
skill iconReact.js
skill iconExpress
skill iconMongoDB
skill iconAngular (2+)
+1 more
Greetings from Infintium Global.. We have openings for MERN Stack Developer. Please find the company profile and JD and Kindly revert back to me for your interest. Job Description: We are looking at some on who has minimum 4.0+ yrs. of experience on MERN Stack Developer, Bangalore. Skills • Should have work experience in a MERN Stack Developer • Experience on NodeJS, ExpressJS or Restify, ReactJS. • Experience creating front end applications using HTML, CSS. • Hands on experience with JavaScript Development on both client and server-side • Experience with modern frameworks and design patterns, minimum one-year experience with MERN Full stack paradigm • Knowledge of the following will be considered as an advantage: o Consumer Web Development Experience for High-Traffic, Public Facing web applications o Experience with cloud technologies also a plus o Creating secure RESTful-based web services in XML and JSON, JavaScript, JQuery o Continuous integration (Jenkins/Hudson) and version control (SVN, Git) o Also have Onsite opportunity. Note: You will be on permanent with “MethodHub” and work in client Location at TCS, Bangalore. About TCS: Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for the last fifty years. TCS offers a consulting-led, Cognitive powered, integrated portfolio of IT, Business & Technology Services, and engineering. This is delivered through its unique Location Independent Agile delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS has over 400,000 of the world’s best-trained consultants in 46 countries. The company generated consolidated revenues of US $19.09 billion for year ended March 31, 2018 and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India. TCS' proactive stance on climate change and award winning work with communities across the world have earned it a place in leading sustainability indices such as the Dow Jones Sustainability Index (DJSI), MSCI Global Sustainability Index and the FTSE4Good Emerging Index. For more information, visit us at www.tcs.com. Website http://www.tcs.com About MethodHub: MethodHub is a Life Sciences-focused Product Engineering and software development company based out of USA with domestic presence in Bangalore, Hyderabad and Chennai. An IdeaScaler initiative, MethodHub is built around identifying and bringing appropriate talent for client needs! Especial to note is our unique ability to curate and deliver Expertise, solving demanding problems through extreme specialists! We also orchestrate Solutions and Work Products! Part of deep competency strategy is our ongoing quest for deep specialists. Recent brilliance: • React Native • Drupal CMS • Ruby on Rails • Apigee solution architecture • RPA solutions using the "Big 3" New areas of growth in the technology space includes Process Automation ( RPA & IOT ) and Blockchain MethodHub has innovative retention policies including deferred bonuses, timed milestone-based growth in roles and global opportunities to ensure we retain our best talent. MethodHub constantly explores opportunities for consultants to upskill and cross-skill. MethodHub has a compensation structure which incentivizes behaviour-based on the right parameters for direct, support and advisory roles. Part of the IdeaScaler Group- Other investments include Ostium, Pharmazon/Trade and Famidoc. This group works with the top 20 Life Sciences organizations across India For more information, visit: http://methodhub.in/; https://www.method-hub.com/ Company size 501-1,000 employees Our Clients are as follows, Harman connected services, Infosys, TCS, Mphasis, Capgemini, Madiba Technologies, Moonraft Innovation, Wipro, Moolya Testing and many other Tier 2 companies.
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