11+ Customer Service Jobs in Kochi (Cochin) | Customer Service Job openings in Kochi (Cochin)

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

Job Title: Fun Consultant

Grade: A1

Role:

• Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
• Believes and lives the attitude of “Sheer customer delight” – go beyond
• To efficiently adhere to all “company procedures and policies.”
• To work with the team to achieve award winning “customer service.”

Key Responsibilities:

• Contribute to achieve store KPIs.
• Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
• Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

• Superior understanding of Indian retailing and global trends.
• Good communication and interpersonal skills - understand customer needs
• Good at relationship building - conversion to sales
• Ability to follow brand and store guidelines
• Good operations experience – receiving stock, inventory keeping, cash handling etc.

Job Role Senior Dot Net Developer

Experience 8+ years

Notice period Immediate

Location Trivandrum / Kochi

Details Job Description

Candidates with 8+ years of experience in IT industry and with strong .Net/.Net Core/Azure Cloud Service/ Azure

DevOps. This is a client facing role and hence should have strong communication skills. This is for a US client, and

the resource should be hands-on - experience in coding and Azure Cloud.

Working hours - 8 hours, with 4 hours of overlap during EST Time zone. (12 PM - 9 PM) This overlap hours is

mandatory as meetings happen during this overlap hours.

Responsibilities

Design, develop, enhance, document, and maintain robust applications using .NET Core 6/8+, C#, REST APIs, T-

SQL, and modern JavaScript/jQuery

☑ Integrate and support third-party APIs and external services

☑ Collaborate across cross-functional teams to deliver scalable solutions across the full technology stack

☑ Identify, prioritize, and execute tasks throughout the Software Development Life Cycle (SDLC)

☑ Participate in Agile/Scrum ceremonies and manage tasks using Jira

☑ Understand technical priorities, architectural dependencies, risks, and implementation challenges

☑ Troubleshoot, debug, and optimize existing solutions with a strong focus on performance and reliability.

Primary Skills

8+ years of hands-on development experience with:

☑ C#, .NET Core 6/8+, Entity Framework / EF Core

☑ JavaScript, jQuery, REST APIs

☑ Expertise in MS SQL Server, including:

☑ Complex SQL queries, Stored Procedures, Views, Functions, Packages, Cursors, Tables, and Object Types

☑ Skilled in unit testing with XUnit, MSTest

☑ Strong in software design patterns, system architecture, and scalable solution design

☑ Ability to lead and inspire teams through clear communication, technical mentorship, and ownership

☑ Strong problem-solving and debugging capabilities

☑ Ability to write reusable, testable, and efficient code

☑ Develop and maintain frameworks and shared libraries to support large-scale applications

☑ Excellent technical documentation, communication, and leadership skills

☑ Microservices and Service-Oriented Architecture (SOA)

☑ Experience in API Integrations

2+ years of hands with Azure Cloud Services, including:

☑Azure Functions

☑Azure Durable Functions

☑Azure Service Bus, Event Grid, Storage Queues

☑Blob Storage, Azure Key Vault, SQL Azure

☑Application Insights, Azure Monitoring.

Secondary Skills

☑Familiarity with AngularJS, ReactJS, and other front-end frameworks

☑Experience with Azure API Management (APIM)

☑Knowledge of Azure Containerization and Orchestration (e.g., AKS/Kubernetes)

☑Experience with Azure Data Factory (ADF) and Logic Apps

☑Exposure to Application Support and operational monitoring

☑Azure DevOps - CI/CD pipelines (Classic / YAML).

Certifications Required (IF Any)

Microsoft Certified: Azure Fundamentals

☑Microsoft Certified: Azure Developer Associate

☑Other relevant certifications in Azure, .NET, or Cloud technologies.

About Trusttech:

We, at Trusttech Solutions, comprise a team of experts who are passionate about what they do. Developing websites and mobile apps, we aim at turning each of our clients business ideas into a reality that has a strong hold in the marketplace with designs resistant to time and competition. Serving a number of clients,mostly international ones, we are well-versed in catering to the needs of customers from different time-zones. Pledged to provide excellent customer service, we strive hard to make on time project deliveries while ensuring their efficiency.

At Trusttech, we focus on delivering excellence by fostering a culture of innovation, collaboration, and growth. Our team of highly skilled professionals works on strategic projects that create real impact, making Trusttech the preferred offshore partner for businesses worldwide.

Job Title: Motion Graphics Designer (Full-Time, In-House)

We are looking for a creative and performance-driven Motion Graphics Designer to join our marketing team. This is a full-time, in-house role focused on producing engaging visual content that drives lead generation, brand visibility, and campaign performance.

The ideal candidate should be passionate about short-form video content, digital advertising creatives, and market-driven visual storytelling. Your work will play a key role in supporting our marketing campaigns across multiple digital platforms.

Key Responsibilities

• Create daily short-form video content for digital platforms including:
• Instagram Reels
• TikTok
• YouTube Shorts
• Design and produce high-performing advertising creatives for platforms such as:
• Meta Ads (Facebook & Instagram)
• Google Ads
• Other digital advertising channels
• Develop high-converting motion graphics and ad creatives related to financial markets such as forex, gold, oil, and cryptocurrency trading.
• Produce branding animations, promotional videos, and campaign visuals to support marketing initiatives.
• Create trend-based content by closely following market updates and social media trends to keep creatives fresh and engaging.
• Adapt and optimize video creatives into multiple formats suitable for different platforms, including:
• Vertical (9:16)
• Square (1:1)
• Landscape (16:9)
• Collaborate closely with the digital marketing team on:
• Campaign concepts and creative strategy
• A/B testing of ad creatives
• Creative performance analysis and optimization

Requirements

• Proven experience in motion graphics and video editing.,
• Strong knowledge of Adobe After Effects, Premiere Pro, and other relevant design tools.
• Experience creating short-form social media videos and advertising creatives.
• Understanding of digital marketing and performance-based creative production.
• Ability to work in a fast-paced environment and meet daily content requirements.
• Strong attention to detail and creativity.

Job Type

Full-time, In-House

• Experience: 3 + years
• Education:
• Bachelor's (Preferred)
• Work Location: Kakkanad, Kochi

About Trusttech's Vision:

Trusttech is committed to empowering global businesses with innovative solutions, unmatched expertise, and a highly skilled workforce. We deliver results that enable our clients to grow, scale, and lead their industries.

Should have at least 1 to 3 years of project/program management experience in Financial Services/Banking/NBFC/Fintech companies only.

Hands-on proficiency in data analysis and SQL querying, with ability to work on large datasets

Ability to lead end-to-end implementation projects and manage cross-functional teams effectively.

Experience in process analysis, optimization, and mapping for operational efficiency.

Strong client-facing communication and stakeholder management capabilities.

Good expertise in financial operations processes and workflows with proven implementation experience.

Greetings!!!

We are hiring for the position of "Starlims Developer" for one of the IT MNCs.

Exp: 5.5 - 12 yrs

Loc: PAN India

Skills: Starlims, Starlims developer, SQL

Job Description:

1. Need only Starlims developer.
2. Candidate should have Experience in SSL(Starlims Scripting Language).
3. Candidate should have Experience in DB Design- Optimization- MS SQL, and web services.

Interview & Work Location: Kochi, Coimbatore

Experience- 3-5 years

Notice Period - immediate to 30 Days

Who we are;

Orion delivers game changing business transformation & digital product development with agility at scale. With a maturity and scale of 25+ years in the industry, Orion has 6200 + associates working across 12 major delivery centers across the globe! Follow us on the links below to know more!

Key Accountability;

• Performs implementation of high level design and specifications.

• Develops low level design, class diagrams, flow charts.

• Performs Unit testing of individually developed components and fix errors, if any.

• Assist in preparation of design, technical reference & operational documentation, packaging document in collaboration with the Lead.

• Strives for technology innovation in terms of exploring new and efficient ways of writing code.

• Is responsible for writing simple, reusable code by following coding standards.

• Ensure proper documentation of implementation and reviews.

• Ensure timely follow ups and escalations with leads with respect to any process gaps/risks/impediments.

Key Competencies;

• Strong knowledge of .netcore, SQL Server, Angular 6+

• Basic understanding of Azure Cloud and Azure functions

• Fair understanding of object-oriented programming (OOP)

• Fair understanding of WCF / Web Services / JQuery / CSS / Ajax/HTML 5/ JavaScript.

• Fair understanding of Entity Framework.

• Knowledge of design patterns will be an added advantage.

• Clear communication skills are of high importance

• Ability to quickly learn new concepts and software is necessary

• Candidate should be a self-motivated, independent, detail oriented, responsible team player and exhibit

• exceptional relationship management skills

• Passionate about building high-quality systems with software implementation best practices

Education: Bachelor’s or Master’s degree in Computer Science, Engineering, or related field (or equivalent practical experience).

Benefits:

• Competitive salary and performance-based incentives.

• Flexible work environment (Remote/Hybrid options available).

• Health insurance and other perks.

• Learning and development opportunities.

• Collaborative and innovative work culture.

A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.

Job Summary:

1. Hardware Support:

• Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
• Perform hardware repairs and upgrades.

1. Software Support:

• Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
• Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.

1. Network Support:

• Provide assistance in connecting workstations to the company network and resolving connectivity issues.
• Troubleshoot network-related issues on desktops and laptops.

1. User Support:

• Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
• Offer guidance on proper system usage and IT best practices.

1. System Maintenance:

• Regularly update and patch desktop systems to ensure security and functionality.
• Backup important files and data as per company policy.

1. Documentation:

• Maintain logs of issues, solutions, and configurations for future reference.
• Document common problems and resolutions for knowledge-sharing purposes.

1. Customer Service:

• Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.

Key Skills:

• Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
• Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
• Communication: Strong verbal and written communication skills to interact with end-users.
• Networking Basics: Understanding of network configurations and troubleshooting.
• Time Management: Capable of handling multiple requests and prioritizing tasks.

Join our team at Chillar Payment Solutions Pvt Ltd as a Full Stack Developer! If you have 8+ years of web development experience and a passion for innovative web applications, we want you on board.

Responsibilities:

• Collaborate with cross-functional teams to design and develop cutting-edge web applications.
• Lead the development of scalable software solutions from concept to deployment.
• Create user-friendly interfaces using front-end and back-end technologies.
• Mentor junior developers and stay updated on industry trends.

Qualifications:

• Bachelor's degree in Computer Science or related field.
• 8+ years of proven Full Stack Developer experience.
• Proficiency in HTML5, CSS3, JavaScript, and modern frameworks.
• Server-side expertise in Node.js, Python, Ruby, or Java.
• Strong database and RESTful API knowledge.
• Familiarity with Git and CI/CD pipelines.

Package:

Annual Salary: ₹18,00,000 (18 LPA)

Benefits:

• Exciting and challenging projects.
• Professional development opportunities.
• Flexible work hours.
• Collaborative work environment.

How to Apply:

If you're a Full Stack Developer looking to make an impact and grow with a forward-thinking company, we'd love to hear from you.

Job Responsibilities
● Implement and maintain Django-based applications

● Use server-side logic to integrate user-facing elements.

● Develop software related to asset management

● Write and implement software solutions that integrate different systems.

● Identify and suggest various opportunities to improve efficiency and functionality.

● Coordinating the workflow between the graphic designer, the HTML coder, and yourself

● Creating self-contained, reusable, and testable modules and components

● Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

● Unit-test code for robustness, including edge cases, usability, and general reliability.

● Should have the ability to work with old and new versions of django.

● Understand existing code base and adapt to business needs as required

Required Skills
● 3 years experience in software industry

● Minimum 2 year experience in Python

● Minimum 1 Year experience in Django

● Basic understanding of front end technologies like HTML, CSS, JavaScript and jQuery

● Ability to build user interfaces using the latest web standards

● Familiarity with event-driven programming in Python

● Able to create database schemas that represent and support business processes

● Strong unit test and debugging skills

● Experience working in Linux

● Excellent problem solving skills

● Excellent verbal and written communication skills

● Ability to work well in a team development environment