11+ Customer Service Jobs in Kochi (Cochin) | Customer Service Job openings in Kochi (Cochin)

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

Job Title: Fun Consultant

Grade: A1

Role:

• Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
• Believes and lives the attitude of “Sheer customer delight” – go beyond
• To efficiently adhere to all “company procedures and policies.”
• To work with the team to achieve award winning “customer service.”

Key Responsibilities:

• Contribute to achieve store KPIs.
• Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
• Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

• Superior understanding of Indian retailing and global trends.
• Good communication and interpersonal skills - understand customer needs
• Good at relationship building - conversion to sales
• Ability to follow brand and store guidelines
• Good operations experience – receiving stock, inventory keeping, cash handling etc.

Job Role - Senior Dot Net Developer

Experience 8+ years

Location Trivandrum / Kochi

Details Job Description

Candidates with 8+ years of experience in the IT industry and with strong .Net/.Net Core/Azure Cloud Service/ Azure

DevOps. This is a client facing role and hence should have strong communication skills. This is for a US client, and

the resource should be hands-on - experience in coding and Azure Cloud.

Working hours - 8 hours, with 4 hours of overlap during EST Time zone. (12 PM - 9 PM) This overlap hours is

mandatory as meetings happen during this overlap hours.

Responsibilities

Design, develop, enhance, document, and maintain robust applications using .NET Core 6/8+, C#, REST APIs, T-

SQL, and modern JavaScript/jQuery

 Integrate and support third-party APIs and external services

 Collaborate across cross-functional teams to deliver scalable solutions across the full technology stack

 Identify, prioritize, and execute tasks throughout the Software Development Life Cycle (SDLC)

 Participate in Agile/Scrum ceremonies and manage tasks using Jira

 Understand technical priorities, architectural dependencies, risks, and implementation challenges

 Troubleshoot, debug, and optimize existing solutions with a strong focus on performance and reliability.

Primary Skills

8+ years of hands-on development experience with:

 C#, .NET Core 6/8+, Entity Framework / EF Core

 JavaScript, jQuery, REST APIs

 Expertise in MS SQL Server, including:

 Complex SQL queries, Stored Procedures, Views, Functions, Packages, Cursors, Tables, and Object Types

 Skilled in unit testing with XUnit, MSTest

 Strong in software design patterns, system architecture, and scalable solution design

 Ability to lead and inspire teams through clear communication, technical mentorship, and ownership

 Strong problem-solving and debugging capabilities

 Ability to write reusable, testable, and efficient code

 Develop and maintain frameworks and shared libraries to support large-scale applications

 Excellent technical documentation, communication, and leadership skills

 Microservices and Service-Oriented Architecture (SOA)

 Experience in API Integrations

2+ years of hands with Azure Cloud Services, including:

Azure Functions

Azure Durable Functions

Azure Service Bus, Event Grid, Storage Queues

Blob Storage, Azure Key Vault, SQL Azure

Application Insights, Azure Monitoring.

Secondary Skills

Familiarity with AngularJS, ReactJS, and other front-end frameworks

Experience with Azure API Management (APIM)

Knowledge of Azure Containerization and Orchestration (e.g., AKS/Kubernetes)

Experience with Azure Data Factory (ADF) and Logic Apps

Exposure to Application Support and operational monitoring

Azure DevOps - CI/CD pipelines (Classic / YAML).

We Are Hiring – Area Sales Manager

Company: KGISL – Million Genius Coders (MGC)

Sector: B2B

Locations: Palakkad, Thrissur, Kochi, Trivandrum

KGISL – Million Genius Coders (MGC) is expanding its presence and invites applications for the role of Area Sales Manager. The ideal candidate will be responsible for driving business growth, building strong client relationships, and achieving sales objectives within the assigned territory.

Interested Candidates Can DM or fill the google form : https://docs.google.com/forms/d/1J6WfOUmv9_u9dZAqmQvPndF7pLtqDDD2rP0nC7oCR1U/viewform 

HIRING NOW

TRAINEE MEDICAL REPRESENTATIVES (TMR)

📍 PAN India | 🏫 Training in Gurgaon (Mandatory)

Eligibility:

✔️ B.Sc. / B.Pharma graduates

✔️ Age: Freshers < 23 yrs | Experienced < 25 yrs

✔️ Min. 3 months pharma sales exp. (preferred)

🚫 Only 1 pharma company experience allowed

👨 Only male candidates eligible

Responsibilities:

🔹 Promote pharma brands to doctors

🔹 Generate prescriptions & maintain rapport

💰 Salary: ₹25,000 per month

📍 Training Stipend: ₹175/day for 27 Days

🧳 Travel expenses for training covered

Benefits:

✔️ Medclaim – ₹3 Lakhs

✔️ Accidental Cover – ₹15 Lakhs

✔️ Term Insurance – 10x CTC

✔️ Bonus, LTA, Gratuity, TA, Incentives & More!

✔️ Lodging, boarding, meals & laundry fully covered by company

💻 2 Virtual Interview Rounds

🚀 Immediate Joiners Preferred

Greetings!!!

We are hiring for the position of "Starlims Developer" for one of the IT MNCs.

Exp: 5.5 - 12 yrs

Loc: PAN India

Skills: Starlims, Starlims developer, SQL

Job Description:

1. Need only Starlims developer.
2. Candidate should have Experience in SSL(Starlims Scripting Language).
3. Candidate should have Experience in DB Design- Optimization- MS SQL, and web services.

• Candidate must have knowledge in the testing domain and must have knowledge of testing of web-based applications.
• The candidate will be responsible for the testing of web-based applications.
  The candidate will also act as the Business Analyst for the project. 
  The eye-catching ability to find bugs from a client’s perspective.
• Exposure to Automation Testing using Testing Tools such as (Selenium Web driver, TestNG, jmeter or similar tools) will be an added advantage.
• Good understanding of software development life cycle.
• Familiar with Database testing; good reporting &amp; documenting skills.
• Good analytical skills with Out of the box thinking and can do attitude.
• Should be flexible and adaptable 
• Good Problem-solving and Troubleshooting skill
• Will be responsible for creating Test cases and creating Client &amp; Internal Reporting. 

Roles & Responsibilities:
·Manage company’s various online bidding profiles
·Identifying quality lead and bringing up the projects for the company
·Bidding on various portals like PPH/ GURU/ UPWORK / Freelancer and other relevant online platforms
·Handle the initial discussions and collect the strategic information about the prospects
·Understand complex project requirements and prepare proposal /bid to generate leads
·Continue prospect engagement and account management throughout the sales cycle until closure.
·Independently collaborate with the technical team for presentation with prospects.
·Scout for new bidding platforms and websites to catch out the opportunities.
 
Skill & Experience Required
·Excellent verbal and written communication skills, capable of converting the prospect with good linguistic ability.
·Must have 1-3 years of experience in Web Development & Mobile Apps project acquisition and closure through the online bidding platforms.
·Experience with lead generation and prospect management via various online bidding platforms.
·Must have sound technical knowledge of advanced Web and Mobile technologies trending today.
·Lead generation through LinkedIn, database, and other social networks would be an added value.
·Ability to handle the sales independently or as part of a team

Mandatory Skills:

C#, dotnet core


Preferred Skills:
 Good communication skill is mandatory.
 Experience with Dot net with C#

Required Skills

• Proficiency in CS concepts such as Data Structures, Algorithms and Operating systems.
• More than 2 years of experience in a development Team with very good knowledge and hands-on experience using Java technologies.
• Knowledge of Java MVC Framework Spring MVC / Spring Boot.
• Good SQL and NoSQL skills
• Knowledge of/experience developing Web APIs using RESTFUL services.
• Deep expertise in at least one programming language & tech stack to write maintainable, scalable, unit-tested code - preferably Java.

Good to Have

• Strong object-oriented design skills, knowledge of design patterns, and an uncanny ability to design intuitive module and class-level interfaces.
• Participation in open source projects.
• Active involvement in solving problems on Github, Stackoverflow and similar other community groups
• Hands on experience on PubSub patterns such as Kafka / RMQ
• Experience with full life cycle development in any programming language on a Linux platform

Responsibilities and Duties

• You will translate high level business problems into scalable design and code.
• Create libraries & Utilities for larger consumption.
• Should understand and have knowledge on the application security practices/vulnerabilities.
• You will write performant, unit-tested code, develop object-oriented models and design data structure for new software projects taking systems aspects into account.