11+ Customer Service Jobs in Kochi (Cochin) | Customer Service Job openings in Kochi (Cochin)

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

Job Title: Fun Consultant

Grade: A1

Role:

• Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
• Believes and lives the attitude of “Sheer customer delight” – go beyond
• To efficiently adhere to all “company procedures and policies.”
• To work with the team to achieve award winning “customer service.”

Key Responsibilities:

• Contribute to achieve store KPIs.
• Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
• Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

• Superior understanding of Indian retailing and global trends.
• Good communication and interpersonal skills - understand customer needs
• Good at relationship building - conversion to sales
• Ability to follow brand and store guidelines
• Good operations experience – receiving stock, inventory keeping, cash handling etc.

• About Team Sequoia

• 5+ years in java - backend application for programming - architecting highly scalable & performing Web Applications (Java)
• Strong experience in JAVA, Hibernate, Spring boot, micro services
• Strong experience in Cloud platform.
• - 7+ years of experience in eCommerce Software development
• - 4+ years of developing / architecting high transaction high throughput systems is a must
• - 2+ years of experience with integrating 3rd party solutions in existing architecture
• - 4+ years of developing / architecting high transaction high throughput systems is a must
• - 2+ years of experience in agile ways of working in a distributed geographical model

Hii, jobseekers

We are hiring.....

🔘 Role : Software Developer/ Senior Software Developer 

🔹️Experience: Between 2- 7 years

🔹️Job Location: Cochin / Pondicherry

🔶️ job description:

Design, development, delivery and management of technology-based business solutions. He/she has experience in designing, coding, testing

and implementing configuration changes of software applications to meet both functional and technical requirements.

Good to Have

Strong understanding of object-oriented programming

Skill for writing reusable libraries

Familiar with various design and architectural patterns

Knowledge of concurrency patterns.

🔘 Skills: 👇

.Net web Framework (Core and. Net)

Proficiency in C#

Asp.Net MVC Web API and REST Concepts

Entity Framework or any other ORM Framework

Javascript and Jquery

SQL Server, Oracle

HTML5,CSS, Knockout, Require JS

Angular and React Js can be added as an advantage

🔘Education & Experience:

Bachelors/Master's degree or equivalent education and experience.

- Good understanding of NODE JS back-end development

- Strong understanding of Node.js and frameworks available for it

- Understanding of front-end technologies, such as React or Angular, HTML and CSS3
-Solid understanding of object-oriented development and design patterns.

- Good experience with AJAX, REST and JSON

- Experience with development practices such as Test-Driven Development and Continuous Integration
-Experience in Version Control Systems like GIT, Bitbucket
- Must have good problem solving and analytical skills.

- Must be a team player, having good communication skills, self-starter

- Ability to pick up new technology is needed.

Experience required

• Strong hands-on experience in Core Java, JSP, Spring , Struts and Web Services (SOAP and REST)

• Should have good understanding Object Oriented Design , Domain Driven Design , Database (Oracle,DB2), ORM framework like Hibernate and JavaScript framework

• Should have awareness on OWASP security vulnerabilities. Knowledge on Security tools like Fortify Checkmarx CAST SonarQube etc will be value added

• Good understanding on DevOps concept (preferably working experience on Teamcity or Jenkins or Docker)

• Ability to quickly troubleshooting and diagnosis of the application issues.

• Provide support delivery and cross functional teams

• Strong in reviewing technical design

• Excellent communication skills

• Excellent customer handling skills

• Experience in OO, DI, IoC design patterns

• Recommend changes on project design concepts to improve efficiency.

• Develop design specifications, installation instructions and other system-related information.

• Verify stability, interoperability, portability, security and scalability of java system architecture.

• Evaluate current or emerging technologies to consider monetary factors of java program.

• Knowledge of Enterprise message bus

Primary Skill: System Software Development

Skill sets req:

• Linux porting/development; Linux kernel concepts
• Expertise in Linux BSP device driver development
• Customizing kernel + Porting + Developing Applications Linux Device Driver Development (Character devices) Good Concepts of Network Drivers File Systems Concepts
• Expertise in porting, network stack; optimization, network programming
• Bootloader/Uboot porting
• Camera driver development (Good to have)