Content Manager

Key Responsibilities

1. Kernel Lifecycle & Maintenance

Upstream Alignment: Lead the strategy for upgrading enterprise kernels (e.g., migrating from LTS 5.15 to 6.6) while maintaining binary compatibility where required.

Patch Porting: Expertly port functional and performance patches between disparate kernel versions, resolving complex code conflicts and API changes.

CVE Mitigation: Monitor the Linux Kernel Mailing List (LKML) and security advisories to identify and backport CVE patches from upstream to production environments.

2. Deep-Dive Debugging & Stability

Panic Analysis: Act as the final escalation point for Kernel Panics and "Oops" messages. Utilize kdump, crash, and gdb to perform post-mortem analysis of vmcores.

Boot-Time Resolution: Debug critical failures during the early boot process (UEFI handoff, initramfs, and early kernel init) where standard logging is unavailable.

Performance Tuning: Use ebpf, ftrace, and perf to identify bottlenecks in memory management, scheduler latency, or I/O throughput.

3. Driver Development & Hardware Integration

Driver Ownership: Design, develop, or maintain at least one Open Source or Proprietary Device Driver (Network, Storage, GPU, or Character devices).

Hardware Abstraction: Interface directly with hardware registers, managing DMA mappings, and optimizing interrupt handling (MSI-X, Threaded IRQs).

Out-of-Tree Management: Maintain driver compatibility across kernel updates using DKMS or similar frameworks.

4. Infrastructure & Automation

Registry Management: Oversee the distribution of custom kernel builds and modules via GitLab Container/Package Registries.

CI/CD for Kernel: Build automated testing pipelines (Hardware-in-the-loop) to validate kernel stability before enterprise-wide deployment.

Required Technical Skills:

Languages: Mastery of C/C++ Programming (C is preferred)

Kernel Internals: Deep understanding of VFS, Memory Management (MMU/Paging), Process Scheduling, and Networking Stacks.

Debugging Tools: Expert-level use of kprobes, trace-cmd, valgrind, and hardware-level debuggers (JTAG/Serial Console).

Build Systems: Proficiency with Kbuild, Makefiles, and building RPM/Debian packages for kernel distribution.

Security: Hands-on experience with SELinux/AppArmor policy development and kernel hardening (FIPS, KSPP).

Required Skills

• 8+ years of DevOps / Cloud Engineering experience
• Strong hands-on experience with AWS services (EC2, S3, RDS, IAM, VPC, etc.)
• Expertise in Kubernetes (deployment, scaling, cluster management)
• Strong experience in PostgreSQL and AWS RDS administration
• Proficiency in Terraform for infrastructure automation
• Experience building and maintaining CI/CD pipelines (Jenkins, GitLab CI, etc.)
• Strong knowledge of Java (mandatory) and application deployment lifecycle
• Experience with Docker and containerization
• Solid understanding of networking, security, and system architecture
• Strong troubleshooting and problem-solving skills

Job Purpose

• Responsible for managing and driving a team of Virtual Relationship Managers (VRM) handling

portfolio of eligible Imperia & Preferred customers in order to achieve the targets set and that all

guidelines and regulatory requirements are followed.

• Ensuring that customers get world-class services and their needs are understood and met through

financial products that the Bank has to offer.

• Consistently meet portfolio objectives defined Viz. sales, income, group product holding etc.

• Ensure adherence to Operations process aimed at zero defect transaction processing & meeting the

Audit & Compliance guidelines.

• Responsible for managing, training and motivating staff.

• All of the above parameters consistently met by the team of VRMs.

• Income generation through a right blend of enhancement of CASA balance and through cross sell of appropriate products. So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRMs also achieves the key performance parameters set

Job Responsibilities(JR) : 6 – 8 Areas

Business Achievement and Development for VRM & Team

• Ensure proper scoping is done and target / niche customers identified with ACTIVE collaboration from concerned Product/Sales Support Teams

• Ensure that the targets on liability accounts, through the channel (Branch and direct sales), are met under all parameters specified.

o Meet value target for Liability Balances of the customers

o Ensure quality of sourcing is maintained and depletion rates are controlled.

o Ensure that Salary credits reach or exceed the expect Salary Credit targets

• Ensure that all managed portfolios are effectively managed through VRMs and that set targets on each of the portfolios is reached.

• Also, Team Manager has to ensure seamless servicing of customers.

• VRMs are made aware of the Scorecard targets & Portfolio Benchmark.

• Ensure that the High Net worth individuals are persuaded to avail the private banking products and services (advisory, etc.)

• Ensure that there is cross sell to the customer on asset products as offered by the Bank.

• Ensure that the customers get credit cards and start using the same for all their transactions- credit card activation push.

• Income to be generated at a customer level.

• Ensure that cross sell targets on Third Party Products is met for the Unit

• Ensure Staff are trained on product knowledge and requisite certifications

• Engaging with bottom 20% performers and identifying ares of improvement and demonstrating the How.

• Review Daily Sales Report of the staff and provide guidance on ways to improve on the same

• Managing and monitoring performance of all the sales resources

o Productivity of Liability and Non Liability sales staff

• Attrition control of customers

o Includes persuading the customer to continue and if required renew FD’s

§ Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite

o Ensure that the marketing analytics list on possible attrite, is called and retained

• Ensure that there is no revenue leakage

Customer Service / Customer engagement

• Plan monthly/ weekly/ daily contacts for the team of VRMs basis the contact policy & track implementation

of the interaction plan.

• Effective planning & implementation of event based trigger, birthday calls, campaign calls and other defined

objectives for customer contacts.

• Ensure that VRMs offers highest quality of service to the customers and meets expected Service Quality standard by educating the customers to use the Digital Banking mediums for their banking transactions /

needs. This is measured iva call evaluations and Sup

Reviews

• To review contact attempts versus successful contacts and analyze reasons for non-contactable customers.

• Ensure VRMs make regular contact with customers for service as well as business updates.

• Adequate logging of complaints, Reviewing & Resolving all complaints received (VRM, self, branch, other units) within the stipulated TAT

o Monitor all complaints received and ensure that they are closed within TAT

o Improve customer communication on closures

o Check with customers if the process of complaint has been managed well

o Ensure no escalations happen

o Preventive complaint management

o Asking for feedback from customers, who are not complaining

o Discussing with staff the importance of getting feedback from customers on a regular basis

• Periodic review of customer base i.e. Contactibility,

Eligibility, Product penetration & profitability. Take appropriate action to activate every customer / improve

the product penetration & profitability of the customer to become a Primary Banker for the customer.

• Carry out VoC to assess strengths and to ascertain possible improvement areas of the VRMs basis customer feedback. Take appropriate action- reward the VRM for appreciations/ corrective actions as required.

• Monitoring implementation of Sales Process.

Business Generation / Sales Tracking

• Track business generation and income for each VRM in the team on a daily basis, and take due steps.

• Review leads generated by each VRM and ensure real time lead status availability.

• Ensure VRMs actively track their leads, keep customer regularly updated on the lead status & complete the lead closure within a reasonable timeline, basis product.

• Tracking and highlighting possible customer issues on account of improper lead management.

Supervisory Reviews frequency to assess effectiveness of customer interactions by the VRM.

• Check profiling done by the VRM to ascertain effectiveness.

• Basis interaction logs captured by the VRM & discussions with the VRM, provide directional inputs on customer interactions & business generation.

• Demonstrate “how”.

• 220 Sup Reviews per month

Operations

• Conduct internal checks on a regular basis & share a feedback with VRMs on time to time.

o Lead file maintained by VRMs

o Requests captured by VRMs

o CRM Interaction

• Ensure seamless handling of operations areas such as customer requests, transactions, reversals etc.

• Handling queries of VRMs on floor and provide resolution.

• Ensure timely responses to customers through call out/ e-mail as applicable.

• Handle 1st level escalations and ensure satisfactory resolution to the grievances.

• Ensure judicious utilization of financial and non- financial authority.

• Carry out periodic checks to ensure team adheres to Audit & Compliance guidelines.

Audit and Service Quality

• Ensure all laid down system and process are followed as stipulated by Audit and Senior Management

• Monthly / Periodic Verification of Auditable items.

• Review of CRM Interactions & Lead Quality

 MIS - Reporting and Analysis :

• Ensure timely and accurate updates of all portfolio

performance parameters.

• Maintain track of VRM performance w.r.t leads, conversions, income, achievement of portfolio parameters etc.

 Staff Management

• Ensure that all VRMs are adequately trained on the

Products of the bank and sales process

• Ensure that all VRMs are trained on the process to be followed (including amendment with new circulars)

• Be aware and make VRMs aware of various policies of the bank with regard to customer service and compliance

• Monitor productivity and give guidance on improving the same in conjunction with the Line Manager / Unit Head.

• Ensure that all VRMs are sent for class room training on a regular basis

• Ensure that nominated VRMs attend training sessions conducted by HR, without fail.

Role: BDE

Exp: 0-4 Years

CTC: 3-5 LPA

Key Responsibilities:

1. Inquiring students to select the right course

2. Responsible for selling courses through outbound, inbound and online process.

3. Achieving weekly and monthly sales target.

4. Self-momtivated and organised capable of managing a high volume of customer interactions.

5. Counsel the working professionals related to the suitable courses as per their domain

6. Familiriaty with CRM software for effective lead management and reporting wilL be an added advantage.

7. Identifying opportunities for new business development through lead generation

8. Co-ordinate pre-sales and post-sales follow up.

9. Creating and maintaining a database of prospect clients

Role: Motion Graphic Artist (Fresher)

Experience: Freshers

Openings: 3 openings

Job Type: Full time, onsite

Qualifications:

- Bachelor’s degree in Graphic Design, Animation, Multimedia, or related field.

- Proficiency in Adobe Creative Suite (After Effects, Premiere Pro, Photoshop, Illustrator).

- Basic understanding of 2D/3D animation.

- Strong creative skills and attention to detail.

- Good communication and teamwork skills.

- Ability to manage multiple projects under tight deadlines.

- Portfolio showcasing motion graphics work is a plus.

Join us in making the fastest fashion brand on earth. We live & breathe trends. Working on 3D Virtual Design Technology we launch new trends even before they're produced. Making us the only fast fashion brand to be sustainable at the same time. Enabling young shoppers, first-hand access to latest styles with our Digital Only Collection.

We waste nothing but data & exploit nothing but our imagination. We operate at the intersection of fashion & technology. #SpeakSomethingNew is our mantra.

We are looking for an experienced 3D Fashion Designer.

1. Someone who is well-versed with the CLO3D software and garment construction.
   Should have a sound knowledge of some add on softwares like Blender, Meshmixer,etc.

2. Knowledge of Modelling, Rendering, lighting, materials, textures, and resource optimization.

3. Who has already worked on designing menswear.

4. Advanced knowledge on draping, pattern-making, cutting & stitching of menswear.

5. Should be creative with good design ideas & be capable of executing the garment design as per the given brief/deadline.

6. Highly innovative and creative.

7. Good grasping power.

8. Self-motivated & has work ethics.

This job requires:

Creative thinking: 20%

Pattern making: 30%

Technology & Software Savvy: 30%

Design Communication: 20%

Roles & Responsibilities:

1. Execute and launch designs every week. Take initiative and work independently to execute the entire collection end-to-end. Right from sketching to 3D pattern making and rendering.

2. Manage & execute Adhoc tasks in 3D pattern making and rendering.

3. Create and analyze design reports.

4. Research, ideate, implement and execute improved strategies for increasing design efficiency.
   
   
   

We are looking for Dynamic Business Development Managers, who will be able to run the sales cycle from end-to-end. The job involves taking the qualified opportunities provided by the inside sales team, to closure, by creating strong rapport with decision makers and articulating the key differentiators of our solutions. We need go-getters with an entrepreneurial spirit and an outbound "hunter" mentality. You must be a naturally curious about Technology, self-motivated and committed to achieving targets, by creating new business opportunities across our entire technology portfolio.

ESSENTIAL FUNCTIONS:

• Quickly understand the various technology portfolios that Korcomptenz offers, uncover customer needs, articulate our key differentiators to secure the sale
• Strong team player who collaborates with other departments throughout the sales process and inspires confidence in prospects
• Powerful communicator and presenter – comfortable in using these skills to develop relationships with high-level executives
• Proven ability to aggressively uncover opportunities and convert them into new business
• Accurately record, track sales activity and report in CRM system

SELECTION CRITERIA :

Must possess excellent communication (written and spoken) skills

Successful track record selling Software Products and Services into the UAE Market as an individual contributor

Must have sold complex Enterprise IT solutions in ERP/CRM/Cloud/SaaS/Infrastructure/Data Analytics

Must have sold end-to-end deals in the UAE market

Graduates/Engineers/MBAs with at least 7+ years of relevant work experience

OTHER REQUIREMENTS:

Ability to survive and thrive in a competitive sales environment.

Results-focused and resilient professional who takes proactive action to meet sales goals

Passionate about enabling customer success with selling the best-fit technology solutions

Positive attitude and willing to go the extra mile