11+ Service delivery management Jobs in Hyderabad | Service delivery management Job openings in Hyderabad

In partnership with a 1500 CR Conglomerate, we will be launching a combination of FinTech & Retail Marketplace focused on empowering Kirana Stores.  Formal registration, Business Plan finalization and  kick off  activities are work-in progress. We are looking for 15+ years experienced technology specialists for the role of Head of Engineering.

You will lead this new value stream help the platform scale up to servce over a 3 million user base in the next 3-5 years

Location ; Bangalore / Chennai 

Travel  : Would be required in the initial stages 

Compensation  - Industry standard (open for discussion)

You

• 9+ years experience developing highly scalable, distributed applications, products and services in Java or similar languages
• 3+ years of experience in team management, including hiring, building key projects and career management.
• Deep understanding of how distributed resilient software is built and deployed
• Entrepreneurial spirit, priding yourself on getting things done with a high level of quality
• Strong desire to work in an unstructured, fast moving startup environment
• Passionate Tech architect, retains narrow focus on research, system performance and scalability

Technology

Good knowledge of languages like Java, Python and web technologies (e.g. Javascript, HTML, CSS)

Expertise in front end and backend JS frameworks (e.g React JS, Angular, Node.js,)

Experience working in Agile frameworks and project management tools (e.g. Atlassian, Git)

Knowledge of deployment of distributed RESTful search platforms (like Elastic or Solr)

Experience in designing hyperscale architecture

Exposure to Microservices, AI/ML and Bigdata

Worked on at least one 0-1 initiative preferably IT product firms

Hands on ready to code any time (candidates who are interested only in advisory model, please excuse)

Candidates with good exposure working with OR algorithms would be given preference

Reasonably networked to be able to attract tech talent and build a large Engineering team independently

- Key responsibilities include:

• Deliver software products that delight our customers and accelerates our business growth.
• Be a combination of technical hands-on software engineer and a leader who has the ability to influence, guide, and inspire those around you.
• Empower the team to achieve a high level of productivity, reliability and simplicity.
• Hire and retain a team of high-performing engineers and managers.
• Understand the market and our end customers.
• Stays current on leading industry trends.
• Conduct performance reviews, calibration sessions and feedback discussions for direct reports.

Role & Responsibilities

1. Create innovative architectures based on business requirements.
2. Design and develop cloud-based solutions for global enterprises.
3. Coach and nurture engineering teams through feedback, design reviews, and best practice input.
4. Lead cross-team projects, ensuring resolution of technical blockers.
5. Collaborate with internal engineering teams, global technology firms, and the open-source community.
6. Lead initiatives to learn and apply modern and advanced technologies.
7. Oversee the launch of innovative products in high-volume production environments.
8. Develop and maintain high-quality software applications using JS frameworks (React, NPM, Node.js etc.,).
9. Utilize design patterns for backend technologies and ensure strong coding skills.
10. Deploy and manage applications on AWS cloud services, including ECS (Fargate), Lambda, and load balancers. Work with Docker to containerize services.
11. Implement and follow CI/CD practices using GitLab for automated build, test, and deployment processes.
12. Collaborate with cross-functional teams to design technical solutions, ensuring adherence to Microservice Design patterns and Architecture.
13. Apply expertise in Authentication & Authorization protocols (e.g., JWT, OAuth), including certificate handling, to ensure robust application security.
14. Utilize databases such as Postgres, MySQL, Mongo and DynamoDB for efficient data storage and retrieval.
15. Demonstrate familiarity with Big Data technologies, including but not limited to:

- Apache Kafka for distributed event streaming.

- Apache Spark for large-scale data processing.

- Containers for scalable and portable deployments.

Technical Skills:

1. 7+ years of hands-on development experience with JS frameworks, specifically MERN.
2. Strong coding skills in backend technologies using various design patterns.
3. Strong UI development skills using React.
4. Expert in containerization using Docker.
5. Knowledge of cloud platforms, specifically OCI, and familiarity with serverless technology, services like ECS, Lambda, and load balancers.
6. Proficiency in CI/CD practices using GitLab or Bamboo.
7. Strong knowledge of Microservice Design patterns and Architecture.
8. Expertise in Authentication and authorization protocols like JWT, and OAuth including certificate handling.
9. Experience working with high stream media data.
10. Experience working with databases such as Postgres, MySQL, and DynamoDB.
11. Familiarity with Big Data technologies related to Kafka, PySpark, Apache Spark, Containers, etc.
12. Experience with container Orchestration tools like Kubernetes.

We are looking for a Technical Program Manager with at least 12 years of experience managing the planning, execution, and delivery of complex technical projects or programs. You will ensure that technical projects are completed within agreed-upon timelines, budgets, and quality standards, and shall play a critical role in ensuring the successful delivery of complex technical projects and programs.

No of Positions 1

Skills Required

• 12+ years experience with development background and excellent communication skills
• Should have strong project management and people skills along with technology skills (primarily web based application development, but can be any)
• Program Planning: Define the scope and objectives of the program and develop a detailed project plan, including schedules, budgets, and resource requirements.
• Risk Management: Manage program risks, develops mitigation plans, and communicates risk status to stakeholders.
• Stakeholder Management: Work closely with stakeholders to ensure that program objectives are aligned with business goals and objectives.
• Communication: Communicate program status, risks, and issues to stakeholders and senior management.
• Project Management: Manage the day-to-day \ activities of the project team, ensuring that tasks are completed on time and within budget.
• Quality Assurance: Ensure that the program meets the required quality standards.
• Resource Management: Manage program resources, including staffing, budget, and equipment.
• Change Management: Manage changes to the program scope, schedule, and budget and ensures that stakeholders are informed and aligned with the changes.
• Technical Expertise: You will have the strong technical expertise to understand the technical aspects of the program and provide guidance to the project team.
• Continuous Improvement: Continuously monitor and evaluate program performance and identify opportunities for improvement.
• Collaboration: Collaborate effectively with cross-functional teams, including software engineers, product managers, and other stakeholders. You must be able to build and maintain strong relationships with team members and stakeholders to ensure the project's success.

Roles & Responsibilities:

• Supervise, plan, and manage the stages of product development, approving the product at each stage.
• For maximum efficiency, create detailed project plans at each stage of product development.
• Maintain a steady flow of ideas and solutions during product development initiatives in order to introduce innovation and improve operational efficiency.
• Keep track of key metrics and create reports to communicate development progress to senior management, product managers, and cross-functional stakeholders.
• Work with a variety of teams, such as software architects, software engineers, system engineers, developers, and product teams.
• Determine cross-team dependencies and include them in the program planning process.
• Determine how to solve technical problems by diagnosing them and suggesting potential solutions.
• Ensure that product development and delivery can be completed within the product budget and timeframe.
• Oversee the product deployment process and, if necessary, assist with the integration process.
• Make necessary changes to product development processes based on performance metrics.
• Stay current on the latest developments in our product category and industry.
• Ensure complete compliance with industry standards by documenting all processes and adjusting them as needed.
• Manage project escalations and assist in the formation of project teams as needed.
• Maintain and implement project plans within the organization necessary technical programs to assist product management teams.

Experience: 12+Years

Location: Hyderabad

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.

REQUIREMENTS:

• 16+ years of experience in designing and developing technology solutions using a variety of platforms, languages, and tools, with at least 5+ years of software architecture experience
• Strong background into Devops, Azure, Java, .NET, all mobile, web and backend solutions
• Ability to think breakthroughs by leveraging new age technologies and a deep understanding of the client’s business and the industry they operate in 
• Ability to lead by example by picking up coding of complex functionalities when required
• Strong understanding of technology and the ability to deep dive into a technology problem
• Ability to influence key client stakeholders on their technology and operations strategy
• Vast experience in owning delivery of complex technology solutions for global clients
• Ability to multitask and own multiple technology tracks simultaneously in a globally distributed delivery setup
• Experience in creating cutting edge technology solution by collaborating with other world class technologists 
• Balanced approach that aligns technology-based solutions with customer needs
• Visible thought leadership through technology blogs, whitepapers, presentations etc. 
• Fluent verbal and written language skills and ability to convey a message in a simple and structured manner, customized to the audience and to the mode of communication

RESPONSIBILITIES:

• Owning the technology health of the project / account on all key metrics 
• Ensuring projects / accounts meet technical standards of governance, technology standards and best practices
• Owning the long term as well as the short-term technology strategy of your project / account
• Identifying opportunities in the current engagement to cross sell or up sell Nagarro’s offerings  
• Conceptualizing and owning the technical architecture and design of the projects you are influencing
• Harnessing your consulting skills in a culture that promotes opportunities to provide thought leadership and breakthrough solutions for our clients.
• Running workshops internally and with customers on technology and business topics to create new solution areas and use cases
• Communicating and driving adoption of organizational technology initiatives in your account
• Mentoring and managing team members, by giving constant on-the-job feedback, and by providing guidance
• If you are aligned with a Center of Excellence (CoE) or practice –
• Defining the vision for the practice/CoE, creating plan/budget for the practice

• 15+ years of Hands-on technical application architecture experience and Application build/ modernization experience

• 15+ years of experience as a technical specialist in Customer-facing roles.

• Ability to travel to client locations as needed (25-50%)

• Extensive experience architecting, designing and programming applications in an AWS Cloud environment

• Experience with designing and building applications using AWS services such as EC2, AWS Elastic Beanstalk, AWS OpsWorks

• Experience architecting highly available systems that utilize load balancing, horizontal scalability and high availability

• Hands-on programming skills in any of the following: Python, Java, Node.js, Ruby, .NET or Scala

• Agile software development expert
• Experience with continuous integration tools (e.g. Jenkins)

• Hands-on familiarity with CloudFormation

• Experience with configuration management platforms (e.g. Chef, Puppet, Salt, or Ansible)

• Strong scripting skills (e.g. Powershell, Python, Bash, Ruby, Perl, etc.)

• Strong practical application development experience on Linux and Windows-based systems

• Extra curricula software development passion (e.g. active open source contributor)

We are looking for a bright and exceptional Engineering Lead to join one of our Fortune 500 clients in the Fintech industry for the locations - Bangalore / Gurgaon / Hyderabad based Technology team. The role involves building complex next generation product used by the clients and architecting solutions to support new technical and business initiatives.

Responsibilities:

• Active participation in design, development, delivery, and maintenance of software projects/products.
• Help the team translate the business requirements into R& D tasks.
• Work with product groups to outline project deliverables and help manage the roadmap of the R& D tasks.
• Act as a point of contact for managing and driving production defects & stability improvements to resolution.
• Tailor processes to help manage time-sensitive issues and bring them to appropriate closure.
• Engage and lead a team of highly talented technologists.

Requirements:

• A bachelor's degree in Computer Science with 6-9 years of experience, Fintech domain is a plus.
• Demonstrated contribution to end-to-end delivery of enterprise-grade software.
• Proficiency in Java or equivalent object-oriented languages, coupled with design and SOA.
• Hands-on experience in enterprise application development, coupled with knowledge of frameworks & tools like/equivalent to spring, mybatis, git, gradle
• Experience in at least one shell scripting language, SQL, and data modeling skills.
• Experience in cloud technologies is a plus.
• Strong technology acumen, knowledge of software engineering process, design knowledge and architecture intelligence.
• Attention to detail and quality, and the ability to work well in and across teams.
• Ability to advocate & influence multiple stakeholders.
• Excellent analytical and reasoning skills.
• Ability to learn new domains and deliver output.
• Experience in leading a team of highly skilled engineers.
• Strong communication skills.
• The ideal candidate should have strong problem solving and analytical skills as well as a demonstrated passion for technology.
• Excellent reasoning ability and good interpersonal and communication skills are essential for this role as it involves interaction with business users.

MTX Group Inc. is seeking a motivated AI Solution Architect to join our team. MTX Group Inc. is a global implementation partner enabling organizations to become fit enterprises. MTX provides expertise across various platforms and technologies, including Google Cloud, Salesforce, artificial intelligence/machine learning, data integration, data governance, data quality, analytics, visualization and mobile technology. MTX’s very own Artificial Intelligence platform Maverick, enables clients to accelerate processes and critical decisions by leveraging a Cognitive Decision Engine, a collection of purpose-built Artificial Neural Networks designed to leverage the power of Machine Learning. The Maverick Platform includes Smart Asset Detection and Monitoring, Chatbot Services, Document Verification, to name a few.

Responsibilities:

• Creative translation of business needs into a conceptual, logical and physical architecture design of the solution
• Collaboration with the technical teams needed to deliver the design
• Leading architecture and design competency for the automation technology stack
• Strategic direction for maximizing simplification and re-use lowering overall TCO
• Creation of solutions which adhere to Enterprise Architecture, Development, and Information Risk Management standards and policies
• Collaboration with developers and engineering teams resolving the most challenging tasks ensuring the proposed design is properly implemented.
• Proactively identify and address technical strengths, weaknesses, opportunities and threats across the automation landscape
• Strategy for managing the changes to the architecture (new business needs, technology changes, etc.)
• Explain architecture standards and recommendation to business partners and drive alignment

What you will bring:

• Minimum 5 years of hands-on experience in the IT field, at least 3 years in IT architecture
• Solid experience as solution and platform architect, providing technical leadership and guidance designing enterprise software.
• Proven track record at managing multiple projects in fast paced cross-functional team environment.
• 1+ year year experience working with chatbots is a plus
• 2+ years hands-on experience with Microsoft Azure and Amazon Web Services
• Working knowledge of Machine Learning, techniques, algorithms, natural language processing
• Certifications in multiple cloud platforms is ideal
• 2+ years of experience working in an Agile Scrum / DevOps development methodology.

What we offer:

• Group Medical Insurance (Family Floater Plan - Self + Spouse + 2 Dependent Children)
• Sum Insured: INR 5,00,000/- 
• Maternity cover upto two children
• Inclusive of COVID-19 Coverage
• Cashless & Reimbursement facility
• Access to free online doctor consultation

• Personal Accident Policy (Disability Insurance) -

• Sum Insured: INR. 25,00,000/- Per Employee
• Accidental Death and Permanent Total Disability is covered up to 100% of Sum Insured
• Permanent Partial Disability is covered as per the scale of benefits decided by the Insurer
• Temporary Total Disability is covered

• An option of Paytm Food Wallet (up to Rs. 2500) as a tax saver  benefit
• Monthly Internet Reimbursement of upto Rs. 1,000 
• Opportunity to pursue Executive Programs/ courses at top universities globally
• Professional Development opportunities through various MTX sponsored certifications on multiple technology stacks including Salesforce, Google Cloud, Amazon & others