11+ Service delivery management Jobs in Hyderabad | Service delivery management Job openings in Hyderabad

A Business Development Manager (BDM) for corporate travel sales focuses on expanding the company's client base and revenue by identifying new business opportunities, building relationships with corporate clients, and developing sales strategies

This position is for - Gurgaon, Hyderabad, Bangalore the Incumbent must have good connections with Corporate and Mid Size companies.

Must have experience selling corp travel solutions to Corporates. 

• Responsible for developing and maintaining strong relationships with corporate clients, having a min. business worth on 2-3 cr Annually.
• Managing and negotiating contract terms to ensure mutually beneficial agreements that drive revenue growth and enhance the overall effectiveness of the partnerships
• Identify and pursue new business opportunities and partnerships to grow the Corp Travel Biz.
• Conduct market research to understand trends, customer needs, and competitive landscape
• Develop and execute strategic plans for Corp sales , aligned with overall business objectives
• Track and analyse performance metrics to evaluate the effectiveness of strategies and adjust as needed
• Provide training and support to partners to help them effectively sell and manage insurance product
• Continuously improve sales processes and strategies to enhance revenue generation and operational efficiency
• Coordinate with internal teams (e.g., operations, marketing, finance) to ensure seamless execution 
• Provide regular updates and reports on partnership performance, revenue metrics, and market developments
• Identify and mitigate risks associated with business partnerships and sales activities

• Prospecting and Lead Generation:
• Identify potential corporate clients, research their travel needs, and proactively generate leads. 
• Sales and Negotiation:
• Present travel solutions to clients, negotiate contracts, and close deals to secure business. 
• Strategic Planning:
• Develop and implement sales strategies, market expansion plans, and revenue targets. 
• Market Research:
• Stay informed about industry trends, competitor activities, and emerging market opportunities. 
• Reporting and Analysis:
• Track sales performance, analyze market data, and report on key business development metrics. 
• Collaboration:
• Work closely with internal teams, including sales, operations, and marketing, to develop and execute effective strategies. 

Skills and Qualifications:

• Proven Sales Experience: Experience in corporate travel sales or related industries is highly desirable. 
• Strong Communication and Interpersonal Skills: Ability to build rapport, present effectively, and negotiate effectively. 
• Strategic Thinking: Ability to develop and execute effective business development plans. 
• Problem-Solving Skills: Ability to address client needs and find creative solutions. 
• Market Knowledge: Understanding of the corporate travel market, travel industry trends, and competitor landscape. 
• Sales Management: Experience in managing sales teams and driving sales performance. 
• Negotiation Skills: Proficiency in negotiating contracts and terms. 

• Should have knowledge in Core PHP and object-oriented programming.
• You will be responsible in developing applications using Laravel/ wordpress/ Codeignitor - preffered (Laravel)
• Responsible for Developing High-Quality Web Applications, Admin dashboards and PHP Scripts, APIs.
• Should be able to Develop, record and maintain cutting edge web-based php applications on portal plus permiium service platforms
• Need to Identify and fix bugs that are found within code.
• Strong knowledge to Interact with SQL databases.
• Must be Creative problem-solving skills with a focus on delivering business value quickly
• Knowledge of MySQL and ability to write/ Maintain complex queries.
• Understanding of object-oriented PHP programming, Jquery and Javascript
• Should have good communication skills

We are hiring a Technical Business Analyst who wants to advance their knowledge and experience in Privacy & Security. The ideal candidate will have interest and experience in data privacy and application & data security. We will be providing training resources to ramp up on privacy & security, but candidates with technical background, and interest in privacy & security are preferred.

As the successful candidate, you will be required to: 

• Gathering and documenting needs and use of data from internal and external stakeholders, including privacy requirements based on laws & regulations, document security best practices and requirements.
• Research, analyze, and document business requirements. Prepare high quality analysis such as summarizing security best practices, privacy laws, business requirements specifications, functional and technical specifications, traceability matrices, etc.
• Create user stories based on functional requirements gathered from business teams.
• Work with developers and support teams to resolve defects and environment issues
• Creating data and process workflows.
• Good communication and problem-solving skills.
• Engage and work closely with development team and stakeholders, including attending scrum meetings.

To be eligible for this role, you should possess the following: 

• Bachelor’s or Engineering Degree in Computer Science or a related field.
• 4+ years of relevant experience as a Business Analyst.
• 2+ years of experience using JIRA and Confluence.
• Should have good communication and presentation skills with the ability to adapt to a range of audiences
• Must be self-driven, self-motivated with good soft skills.
• Must have good software engineering skills, thorough knowledge of SDLC, STLC.
• Excellent organizational and time management skills
• Quick learner and attention to detail
• Portray strong analytical and problem-solving skills and the ability to work within a collaborative team environment; Ability to multi-task and manage multiple projects
• Open for new challenges and learning and flexible to work and support the team as per the business need
• Understand and analyze Business, Functional, and technical requirements of the project
• Knowledge in using any of the bug tracking tool like Bugzilla/Jira

• Structuring campaigns and ad groups, and determining the best settings
• Conducting social media audits to ensure best practices are being used
• Coordinating with the sales team to create marketing campaigns
• Monitoring key online marketing metrics to track the success
• Optimizing content for the website and social media platforms
• Analyzing campaign metrics/data and providing interpretation and suggestions for improving performance
• Ensuring that the brand message is consistent
• Executing new and creative collaborations among technologies and platforms
• Determining what content will reach customers

• Bachelor’s degree in any discipline is required
• Exceptional knowledge and experience in lead generation/performance marketing on Google and Facebook
• Analytical mindset with experience in Google Analytics and Google Tag Manager
• Minimum 1 year of proven work experience
• Ability to work independently and in a team environment
• SEO, SEM Knowledge
• Google AdWords and Facebook Ads
• Knowledge of PPC
• Campaign Delivery
• Managing Campaign Budgets
• Campaign optimization

Duck Creek Platform in general, agile/scrum, change orientation and effective communication :

• Responsible for development of complex configuration in Duck Creek application
• Work with Business and subject matter experts to gather and validate the requirements
• Work with development lead on designing solutions
• Provide guidance or mentorship to the team where applicable
• Provide inputs to testing scope and review artifacts
• Provide support to test events and support elevate activities
• Identify, escalate and mitigate challenges in delivery both from technical and functional stand point.
• Designs, develops, troubleshoots, debugs, and implements Duck Creek Rating & Policy to build new insurance products and lines of business that meet all business & technical requirements
• Integrates applications with backend databases, third party API's and other Data sources.
• Researches, tests, builds and coordinates the integration of new products and services per business requirements.

1. 1.5+ Years of experience in .net, asp.net and C#, WCF/API and REST services.
2. Hands on experience with CSS, Javascript and JQuery.
3. Strong knowledge in OOPS concepts.
4. Knowledge of T SQL with Sql server 2008 R2/2012 including Stored Procedures, Triggers & User Defined Functions.
5. Good to have CSS3 and HTML5 knowledge.
6. Good communication Skills are required.