11+ Remote Desktop Services Jobs in Ahmedabad | Remote Desktop Services Job openings in Ahmedabad

A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.

Job Summary:

1. Hardware Support:

• Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
• Perform hardware repairs and upgrades.

1. Software Support:

• Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
• Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.

1. Network Support:

• Provide assistance in connecting workstations to the company network and resolving connectivity issues.
• Troubleshoot network-related issues on desktops and laptops.

1. User Support:

• Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
• Offer guidance on proper system usage and IT best practices.

1. System Maintenance:

• Regularly update and patch desktop systems to ensure security and functionality.
• Backup important files and data as per company policy.

1. Documentation:

• Maintain logs of issues, solutions, and configurations for future reference.
• Document common problems and resolutions for knowledge-sharing purposes.

1. Customer Service:

• Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.

Key Skills:

• Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
• Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
• Communication: Strong verbal and written communication skills to interact with end-users.
• Networking Basics: Understanding of network configurations and troubleshooting.
• Time Management: Capable of handling multiple requests and prioritizing tasks.

Role: Motion Graphic Artist (Fresher)

Experience: Freshers

Openings: 3 openings

Job Type: Full time, onsite

Qualifications:

- Bachelor’s degree in Graphic Design, Animation, Multimedia, or related field.

- Proficiency in Adobe Creative Suite (After Effects, Premiere Pro, Photoshop, Illustrator).

- Basic understanding of 2D/3D animation.

- Strong creative skills and attention to detail.

- Good communication and teamwork skills.

- Ability to manage multiple projects under tight deadlines.

- Portfolio showcasing motion graphics work is a plus.

Customer Success Specialist

Why Reelo

In today’s customer centric world, it’s important for every business to market like the best brands in the world. As competition for customers’ attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360° view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning.

Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner.

We understand that it's easier than ever to start a restaurant & retail business, it’s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth:

1. Getting people to make their first purchase.

2. Getting those people to come back and buy again (and again and again).

These businesses and their teams already have 1,000 things to do — wrestling with overly complicated marketing tools doesn’t need to get added to the list.

Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continously engage with them in a smart & automated way - making them look like a professional without the effort.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. For that, we’re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we’d love to hear from you.

👉🏻 Read more on https://www.reelo.io

About the opportunity

As Reelo grows, we're looking for a passionate Customer Success Specialist to join our team for the next phase of growth. The Customer Success Specialist is responsible for the success of our customers by providing them with the resources and support they need to get the most out of our product. This includes onboarding new customers who have upgraded to a paid plan, providing training and support, and working with customers to identify and solve problems. The ideal candidate will have a strong understanding of SaaS products and services, as well as the ability to build and maintain relationships with customers.

This is a Work from Office role in Ahmedabad, Gujarat

What will you do?

• Responsible for driving revenue of existing accounts by ensuring renewals and upselling existing accounts
• Proactively reaching out to customers to ensure they are getting success using Reelo.
• Respond professionally to incoming inquiries from your customers.
• Being the one responsible, to ensure that your customers have a great experience with the product -a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible.
• Becoming an encyclopedia of knowledge about how Reelo works and what it is capable of.
• Build sustainable relationships and trust with customers through open and interactive communication and anticipating their needs better.
• Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions.

What you need?

• Past experience in account management/client services roles across
• A strong problem solving mindset and work actively towards unblocking barriers that hinder the experience of the customer
• Excellent verbal, written communication, and presentation skills.
• Ability to respectfully handle complaints/ escalations
• A very consultative approach and passion for speaking to customers everyday
• Passion for technology and keeping up with latest trends
• Great attention to details
• Being tactful and providing best practices to customers to ensure they are seeing success using Reelo
• Organizational skills and experience improving processes
• The ability to explain complex topics in easy to understand and concise language
• Demonstrated drive to exceed performance expectations and ability to work with change.

Remember that there’s no such thing as the perfect candidate or background, which is what makes us unique and successful!

POST: Sales Executive (Male/Female)

JD Includes:

• Relevant Experience from Banking/Insurance Industry
• Two-Wheeler Must
• Well versed with Ahmedabad geography
• Able to drive Loan Volume Targets

• Developer at heart with strong focus to learn and implement latest enhancements in React Native
• Create captivating and interactive mobile experience for iOS and Android devices
• Implement designs that are asynchronous, responsive and provide a rich user experience across the mobile platforms
• Implement new frameworks and software that meets Simform’s standards in performance, reliability and maintainability
• Create rapid prototypes to vet new design, interaction, and integration concepts
• Write unit and UI tests to identify malfunctions.
• Recommend new technologies, technical design and user interactions that will help differentiation the Funko digital experience
• Productively contribute to development projects in an agile software development environment, participate in sprint planning, task breakdown and daily stand ups

• Complete hands-on on React Native and Javascript coding practices and conventions.
• Hands on experience on Android, iOS platforms in creating Hybrid / Native applications.
• Should have apps in the Google Play Store or Apple Store.
• Use of Management tools including Bitbucket (GIT), Jira and Bamboo.
• Hands-on experience on React Native APIs, ReactJS, Javascript, ECMAScript (OOJS) and JSX
• Thorough understanding of React Native development tools like IDEs (Nuclide, Atom, Sublime Text, or Visual Studio Code), Chrome debugging tools, ESLint, React Native CLI, Watchman, package manager etc
• Good familiarity with most of the React Native built-in and popular third-party frameworks, libraries, and accelerators. With in-depth expertise on most of the popular ones

The ideal candidate is well versed in Photoshop and experienced in all manner of web-design elements, such as the design and layout of buttons, links, menus, and text.

Will work creatively and directly with User Interface Head to create and deliver quality work in a timely manner.

Will be responsible for creating the look and feel of the public website/marketplace/eCommerce

Creating responsive design using media query and bootstrap.

Web and mobile UI/UX design & wireframe mockups, and prototypes Using Photoshop, illustrator online mockup tool. Graphic work like logo, brochure, magazine ad, poster, icon & infographic design using Photoshop and illustrator and any previous eCommerce/marketplace will be an added advantage.