11+ Application service management Jobs in Delhi, NCR and Gurgaon | Application service management Job openings in Delhi, NCR and Gurgaon
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- provide first, and second-tier (L1, L2) product support via Email, Social media, and our Forums.
- Resolving all customer issues in a time-bound manner. Comply with the SLA for issue resolution.
- Monitoring application processes, application logs and taking appropriate resolution actions in case of failures. Ask customers targeted questions to understand the root of the problem quickly.
- Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues in using Enpass.
- Work closely with technical teams to investigate complex issues and enhance the quality of existing products.
- Document and follow-up customer suggestions for continued improvements to the Development Team.
- Provide daily metrics and reports on tickets; maintain the ticketing system and the tickets.
- Taking ownership of customer issues reported and seeing problems through to resolution.
- Improve Product user-guide and FAQs.
- ONLY B.TECH CANDIDATES MUST APPLY. FRESHERS DO NOT APPLY.
- CANDIDATES WITH RELEVANT TECH SUPPORT EXPERIENCE ONLY MUST APPLY
- CANDIDATE MUST HAVE FLUENT ENGLISH SPEAKING SKILLS (BOTH WRITTEN AND VERBAL)
B.S. or above degree in Computer Science or related technical field Work ethics: As a company and team we expect you to be an expert in your field, within our team – operating alone and as a project team. Projects, tasks, customer scenarios can change each day, so we expect you to be dynamic and self-managed. As a team, we “lean-in” to support our teammates where and when possible. The ability to work alone and as a team. At least 3 years’ experience in an international Enterprise-level customer facing role, ideally in Enterprise Support or as a Technical Consultant. Proven troubleshooting and problem-solving skills. o Note: we’d appreciate some brief examples to review during interview stages, including examples relating to Python. Excellent level English, experience of working with Enterprise customers. Be comfortable with delivering presentations to larger audiences Enterprise infrastructure solution architecture experience o Good knowledge of OAuth 2.0, OpenID Connect and SAML security standards with global identity providers including AADS, ADFS, GoogleID, OKTA , PING o Azure platform experience with related certifications o At least basic knowledge of Python. o Remote software distribution technologies like SCCM/ARD etc. desirable o Windows Application packaging and deployment experience desirable o Windows Virtualisation technologies experience including Citrix, Windows Remote Desktop, App-V, Hyper-V VMware Horizon, Windows Virtual Desktop desirable
Machine Learning (ML)🚀 We’re Hiring! | AI/ML Engineer – Computer Vision
📍 Location: Noida | 🕘 Full-Time
🔍 What We’re Looking For:
• 4+ years in AI/ML (Computer Vision)
• Python, OpenCV, TensorFlow, PyTorch, etc.
• Hands-on with object detection, face recognition, classification
• Git, Docker, Linux experience
• Curious, driven, and ready to build impactful products
💡 Be part of a fast-growing team, build products used by brands like Biba, Zivame, Costa Coffee & more!
HTML/CSS
Javascript
Angular (2+)
AngularJS (1.x)· Designing and building responsive and mobile-friendly websites optimized for different devices and browsers
· Writing clean, efficient, and well-documented code using languages such as HTML, CSS,Bootstrap and JavaScript
· Implementing and maintaining website content management systems
· Troubleshooting and debugging issues to ensure websites are functioning correctly
· Staying up-to-date with the latest web technologies and industry trends to ensure the website is current and secure
· Creating and managing databases for website functionality
· Ensuring website accessibility and security to protect sensitive data and user information
· Maintaining and updating existing websites
· Testing both new and current website and correcting potential errors that may arise
Job Summary:-
We offer Digital Marketing Services which include SEO, PPC, Content + Social Media Marketing, Email Marketing & Creative + Apps. We believe in building best digital presence for our Clients
Job Responsibilities:-
- Set and implement social media optimized campaign
- Setting up of various social media channels and maintaining brand consistency.
- Prepare engaging text, image (info graphic) and video content for social media accounts.
- Respond to comments and customer queries in a timely manner.
- Monitor and report on feedback and online reviews.
Skills Required:-
- Good Communication Skills
- Minimum 1 to 3 years experience in – SMO
- Passion for social media and internet marketing industries
- Knowledge of SEO OFF – page is a MUS
Angular (2+)HTML/CSSJavascript
Android DevelopmentFounded by two MDI alumnus, it is a student centric and personalized learning platform that delivers enjoyable learning content as per the state boards. This ed-tech provides a solution which is easy to use, lets students enjoy learning, makes life easy for a teacher and delivers learning in the language that students are most comfortable. The organisation has worked in 14 states across India and awarded Google India under "Impacting Change through Digital".
- Developing Ownership of company's learning app along with the current developers.
- Implementing all improvements, enhancements and updates required to best stabilize the apps.
- Adding new feature in the apps basis the product growth plans.
- Developing Marketplace inside the apps - Paid content marketplace to be developed and setup inside our learning apps as a key responsibility.
- Working on user analytics, user tracking and refining user experience for apps growth and revenue growth.
- Creating/Managing all paid product transactions in the apps and integration to other applications via API/SDK formats.
- Looking into all other aspects of development and refinement that may come up in the growth plan of our app based products.
- Taking up further development, refinement, growth and updates of our android based solutions, and other solutions as per business requirements.
- Taking responsibility and ownership of the work at all fronts as the company is in the growth stage of the app based products.
- Establishing best of practices, processes, sharp product development and updation systems is another key role, to ensure the company and its products are ready for growth.
What you need to have:
- Be self driven, taking ownership of the work and end to end responsibility of the apps.
- You should be willing to keep learning regularly and aspire to be the best version of yourselves and keep improving it.
- You should be willing to put in the hard work with quantitative results and outcomes and the monetary benefits will be matched.
- You should be willing to spend at least 2-3 years in deep product building/scaling and gain unprecedented experience in the same.
- Profile to Personality Fitment Expectations - an undistracted mind, an aspiration for continued learning and holistic growth in life, humility to learn, self confidence to learn and do anything
- Having 3-5 years of deep hands-on development experience in android with end to end product development/management/scaling and ownership.
- Should have developed and end to end managed an app based product with at least 1 lac concurrent users.
- An end user app based product development, go-live, managing, crash management, user management, scaling and growing an app based product experience is important to this profile.
- Strong design sense with amalgamation of development to bring features to best usage is another key expectation of the role.
- Deep and passionate experience of Native android development with firebase, Node. JS, databases, server side integration and development. An end user app based product development, go-live, managing, crash management, user management, scaling and growing an app based product experience is important to this profile.
- Experience in managing, stabilizing and scaling an app with at least 1 lac concurrent users in your past experience.
- Experience of user analytics, apt UI/UX for user engagement, problem solving, and developing products to best serve the objectives.
- Strong design sense with amalgamation of development to bring features to best usage is another key expectation of the role.
- Deep and hands on experience in development on Native Android with the ability to develop all feature requirements that can come up in our app products.
- Ability to develop APIs and SDKs for cross integration of applications with other applications.
- End to end tech product skills with basics of Node.JS , Firebase, My SQL based databases, AWS, Analytics.
- Have complete command on Google Play Console and all skills to use/manage the same.
- Practical experience of user data management, user journey and user engagement to improve app’s usage.
Experience: 3 to 5 years
Annual CTC: Rupees 7,00,000 to 9,00,000
HTML/CSS
BootstrapPlease Connect me On Linkedin or DM me for resume Shrashti jain
Responsibilities: Being UX/UI Developer, you it shall be your responsibility to fastest deliver the design on time. Good Knowledge of latest technology, and Responsive Design. You will be a part of an agile delivery team and work closely with Development Team You will be responsible for developing responsive web applications for amazing user experience. Technical Skills:- Excellent HTML5, CSS3 skills Excellent PhotoShop skill, should be able to make well layered PSDs. Excellent PhotoShop skill, should be able to make well mobile App (Android, IOS)design Excellent PSD to HTML/CSS skills Table-Less Website layout building Developing cross-browser and cross-platform compatible solutions Experience with Mobile Tablet responsive web design. Good JavaScript programming skills Experience of integrating HTML CSS with server-side code(PHP) templates to produce dynamic pages with flexible layout Knowledge of building HTML Email Experience with Responsive web design Experience with jQuery Experience with WordPress
Preferred Skills:- Knowledge of working with JavaScript frameworks like Angular, Backbone, Ember etc. Knowledge of CSS pre-processor like LESS, SAAS Experience with emerging web technologies such as HTML5 and CSS3 Good understanding of Web Accessibility Experience with front-end framework like Bootstrap, Boilerplate
NodeJS (Node.js)
React.jsJavascript
PHP
PythonRequired Nodejs,Mongodb,java,reatjs, Java,Spring
NodeJS (Node.js)JavascriptAngular (2+)
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