11+ Application service management Jobs in Delhi, NCR and Gurgaon | Application service management Job openings in Delhi, NCR and Gurgaon

• provide first, and second-tier (L1, L2) product support via Email, Social media, and our Forums.

• Resolving all customer issues in a time-bound manner. Comply with the SLA for issue resolution.

• Monitoring application processes, application logs and taking appropriate resolution actions in case of failures. Ask customers targeted questions to understand the root of the problem quickly.

• Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues in using Enpass.

• Work closely with technical teams to investigate complex issues and enhance the quality of existing products.

• Document and follow-up customer suggestions for continued improvements to the Development Team.

• Provide daily metrics and reports on tickets; maintain the ticketing system and the tickets.

• Taking ownership of customer issues reported and seeing problems through to resolution.

• Improve Product user-guide and FAQs.

• ONLY B.TECH CANDIDATES MUST APPLY. FRESHERS DO NOT APPLY.

• CANDIDATES WITH RELEVANT TECH SUPPORT EXPERIENCE ONLY MUST APPLY
• CANDIDATE MUST HAVE FLUENT ENGLISH SPEAKING SKILLS (BOTH WRITTEN AND VERBAL)

LOCATION

Delhi/Gurgaon (travel readiness outside home residence is important)

EXPERIENCE 5+ years

ROLES & RESPONSIBILITIES :

• Design, develop, and maintain scalable and secure web and desktop applications using .NET technologies.

• Design, develop, and maintain web and desktop applications usin.NET Framework and .NET Core technologies.

• Build scalable, secure, and high-performance web applications using ASP.NET, MVC, and Web API.

• Develop and optimize data access layers using Entity Framework and interact with SQL Server or other relational databases.

• Implement responsive front-end interfaces using HTML, CSS, JavaScript, and modern frameworks like Angular or React.

• Ensure cross-platform compatibility and responsiveness for web applications.

• Write clean, maintainable, and testable code following coding standards and best practices.

• Collaborate with cross-functional teams including designers, testers, and other developers throughout the SDLC.

• Participate in code reviews, troubleshooting, and performance tuning.

• Ensure application security, scalability, and reliability.

SKILLS AND QUALIFICATION

• 5+ years of professional experience in .NET application development.

• Minimum 5 years of experience in .NET development.

• Strong hands-on experience with C#, ASP.NET MVC, .NET Core, and Web API.

• Proficiency in Entity Framework and SQL Server or other relational databases.

• Solid front-end development skills with HTML, CSS, JavaScript, and experience with Angular or React.

• Strong understanding of object-oriented programming and design patterns.

• Experience in full-stack development with an ability to manage both backend and frontend requirements.

• Familiarity with version control systems like Git.

• Excellent debugging, problem-solving, and analytical skills.

Job Summary:

Job Description Combine your passion for technology, healthcare, and communications as an HCS Web/React UI Software Engineer. You will develop and improve our software workflow control systems through the full software development cycle from design to maintenance, while improving hospital communication and performance. This role will work on re-engineering existing applications into the SAAS model using state of the art technologies.

Primarily responsible for technical leadership, support, and guidance to local engineering teams, ensuring that projects are completed safely, efficiently, and within budget as well as overseeing the planned maintenance programs of facilities.

Key Responsibilities:

• Oversee and coordinate all facilities management and project activities, including maintenance, renovation, and remodeling projects.

• Lead and manage facility-related projects, such as renovations, expansions, or relocations. Develop project plans, allocate resources, set timelines, and monitor progress to ensure successful completion within budget and schedule.

• Oversee relationships with external vendors, contractors, and service providers. Negotiate contracts, monitor performance, and ensure compliance with agreed-upon terms and service level agreements.

• Identify and implement best practices in facilities management. Ensure facilities comply with all relevant codes, regulations, and health and safety standards. Stay updated on changes in regulations and implement necessary changes to maintain compliance.

• Oversee facilities planned maintenance programs.

• Monitor project progress, identify risks, and implement mitigation strategies.

• Lead and oversee engineering projects within the Dubai & Northern Emirates region.

• Prepare financial reports and forecasts for management review.

• Identify and mitigate project risks and issues.

• Ensure compliance with environmental, health, and safety regulations.

• Generate progress reports, status updates, and other project-related documentation as required.

• Ensure that all project deliverables are of the highest quality, and that they meet the requirements of the project scope.

Qualifications:

• Bachelor's Degree in engineering or related fields.

• Engineering qualifications in Electrical or HVAC disciplines will be an advantage.

• 5 - 10 years of experience in Engineering in Healthcare setup or a similar field.

• Strong analytical and problem-solving skills.

• Must have hands-on experience in hospital systems.

• Ability to think critically and maintain a high level of confidentiality.

• Must be willing to participate in crisis management at facility level.

• Strong interpersonal, verbal, and written communication skills.

• Familiarity with project management software.

Job description

Role & responsibilities

1. Lead Identification: Identify qualified prospects and navigate company structures to pinpoint decision-makers.
2. Outbound Prospecting: Generate appointments through proactive outbound prospecting techniques.
3. Collaboration: Collaborate directly with sales and marketing departments to discover opportunities from leads.
4. Outreach Methods: Utilize a combination of outreach mechanisms, such as calls, emails, marketing automation tools (e.g., HubSpot), LinkedIn InMails, etc., to nurture leads.
5. Lead Conversion: Pursue leads with persistence to convert them into business opportunities.
6. Continuous Learning: Familiarize yourself with, leverage, and help evolve the company's demand generation process.

Preferred candidate profile

1. Experience: Minimum of 1 year in Business Development, preferably catering to international clients in the US region within a Software/High Tech company.
2. Attitude: Fearless, willing to take intelligent risks, and ready to work hard.
3. Daily Activity: Should maintain a high volume of outbound calling activity while preserving a positive and energetic demeanor.
4. Problem Solving: Capable of addressing challenges and finding solutions.
5. Teamwork: Ability to work collaboratively in a team environment.
6. Communication Skills: Must be articulate with a robust business acumen and have persuasive communication abilities.

Perks and benefits

- Good Salary as per the industry benchmarks

- Flexible Work environment with 4 + 1 days hybrid model

- Free lunch & dinner buffet

- Doorstep cab drop facility.

- We also provide great incentives, bonus plans and opportunities to employees.

Auto cad trainer JD

We are looking for an experienced and qualified AutoCAD trainer to join our team and deliver high-quality training courses on AutoCAD software. As an Auto cad trainer, you will be responsible for designing, developing, and delivering engaging and informative training sessions for our clients, both online and in-person. You will also be expected to provide feedback and support to the learners, assess their progress, and evaluate the effectiveness of the training.

To be a successful AutoCAD trainer, you should have a solid knowledge of AutoCAD software and its applications, as well as excellent communication, presentation, and interpersonal skills. You should also have a passion for teaching and learning, and a willingness to adapt to different learning styles and needs. You should have a relevant certification or degree in AutoCAD or a related field, and at least two years of experience as an Auto cad trainer or instructor.

Qualifications

Bachelor

Location:

📍 693, Vasundhara Sector, 14-A

Ghaziabad, Uttar Pradesh - 201010,

📍 B-132,SECTOR-2 ,NOIDA-201301

SOFTCRAYONS TECH SOLUTIONS Pvt.Ltd

DEVELOPMENT | TRAINING | CONSULTANCY

*Plot No. 693, Sector-14A, Vasundhara, Ghaziabad(U.P)

What you need to have:

• Deepening the relationship with B2B2C channel
• Strengthening the relationship with existing customers
• Selling the company's diabetes management plans through outbound calls to a set of pre generated leads
• Managing relationship with onboarded customers and taking feedback and resolving customer queries
• Receiving in-bound calls from the customer and helping them to understand the company's plans and offerings
• Being the second point of contact for partner doctors and hospitals and visiting them when required, to resolve their queries
• Understanding customers’ requirements from the product standpoint and developing an in depth understanding of the healthcare eco-system

Desired Candidate Profile

• At least a graduate in any stream from a reputed university
• A decent understanding of the sales and customer acquisition processes
• Good social skills with ability to understand customer needs and developing relationships with people
• Past experience in successfully closing sales deals remotely is a must
• Openness to move around in NCR and meet doctors
• Past experience of 3-5 years in similar roles either with healthcare start-ups or in a similar role in related or other industries
• Fluency in English and Hindi is a must
• Proficiency in using internet and tools such as Microsoft Word and Microsoft Excel 

At Neurosensum we are committed to make customer feedback more actionable. We have developed a platform called SurveySensum which breaks the conventional market research turnaround time. 

SurveySensum is becoming a great tool to not only capture the feedbacks but also to extract some useful insights with the quick workflow setups and dashboards. We have more than 7 channels through which we can collect the feedbacks. This makes us challenge the conventional software development design principles. The team likes to grind and helps each other to lift in tough situations. 

Day to day responsibilities include:

1. Work on the deployment of code via Bitbucket, AWS CodeDeploy and manual
2. Work on Linux/Unix OS and Multi tech application patching
3. Manage, coordinate, and implement software upgrades, patches, and hotfixes on servers.
4. Create and modify scripts or applications to perform tasks
5. Provide input on ways to improve the stability, security, efficiency, and scalability of the environment
6. Easing developers’ life so that they can focus on the business logic rather than deploying and maintaining it. 
7. Managing release of the sprint. 
8. Educating team of the best practices.
9. Finding ways to avoid human error and save time by automating the processes using Terraform, CloudFormation, Bitbucket pipelines, CodeDeploy, scripting
10. Implementing cost effective measure on cloud and minimizing existing costs.

Skills and prerequisites

1. OOPS knowledge
2. Problem solving nature
3. Willing to do the R&D
4. Works with the team and support their queries patiently 
5. Bringing new things on the table - staying updated 
6. Pushing solution above a problem. 
7. Willing to learn and experiment
8. Techie at heart
9. Git basics
10. Basic AWS or any cloud platform – creating and managing ec2, lambdas, IAM, S3 etc
11. Basic Linux handling 
12. Docker and orchestration (Great to have)
13. Scripting – python (preferably)/bash

Job Summary: --

• Should be fluent in English (Written & Verbal)
• Create high-quality content
• Create and Execute Social Media strategy and roadmap.
• Proficient in handling Social Media platforms (Facebook, Twitter, Instagram, Linkedin, G+, Youtube)
• Interact with Followers daily
• Well versed with various KPIs, Reports.
• Well versed with latest Social Media Tools and Trends
• Must be Creative Thinker, Detail Oriented, Smart & Hardworking

• Responsibilities and Duties: --

• Must be able to manage Multiple Brand's Pages
• Able to build trending content for social media
• Use of Social Media monitoring tools (Hootsuite, Instagram followers, Crowdfire, etc)- Daily, Weekly, and Monthly Reporting
• Goal to increase the number of followers, brand awareness, and website visitors- Should be detailed focused.

Required Experience, Skills, and Qualifications: -
- Handling Social Media platforms, Able to build trending content for social media, Social Media monitoring tools.
Benefits: -
- Fast Growth
- Metro Connectivity (Walking Distance from Noida sec 15 or sec 16 Metro)
- Friendly Culture
- Minimum 1 Year Contract