11+ Application service management Jobs in Delhi, NCR and Gurgaon | Application service management Job openings in Delhi, NCR and Gurgaon

• provide first, and second-tier (L1, L2) product support via Email, Social media, and our Forums.

• Resolving all customer issues in a time-bound manner. Comply with the SLA for issue resolution.

• Monitoring application processes, application logs and taking appropriate resolution actions in case of failures. Ask customers targeted questions to understand the root of the problem quickly.

• Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues in using Enpass.

• Work closely with technical teams to investigate complex issues and enhance the quality of existing products.

• Document and follow-up customer suggestions for continued improvements to the Development Team.

• Provide daily metrics and reports on tickets; maintain the ticketing system and the tickets.

• Taking ownership of customer issues reported and seeing problems through to resolution.

• Improve Product user-guide and FAQs.

• ONLY B.TECH CANDIDATES MUST APPLY. FRESHERS DO NOT APPLY.

• CANDIDATES WITH RELEVANT TECH SUPPORT EXPERIENCE ONLY MUST APPLY
• CANDIDATE MUST HAVE FLUENT ENGLISH SPEAKING SKILLS (BOTH WRITTEN AND VERBAL)

About us

Founded in 2018, Seventh Triangle is a Direct to Consumer enabler and Digital Transformation Agency. As a Shopify Plus Partner in India, we collaborate with top enterprise brands including Jockey, Titan, Nykaa, and V-Guard to achieve Revenue & Profitability growth using Data, Technology and Marketing interventions. With 120+ team members across Noida and Bengaluru, we’re known for driving measurable eCommerce success in the D2C and Shopify space. At Seventh Triangle, we help D2C businesses primarily with four service stacks which are Technology (Store Migration, Revamp, CRO and monthly maintenance), UI & UX, Growth Marketing (Performance, Retention and SEO) and Data Analytics (Management Dashboards).

📌 Key Responsibilities

• Develop and customize Shopify themes using Liquid, HTML, CSS, JavaScript
• Build responsive, mobile-first e-commerce interfaces across all devices
• Implement custom features and functionalities based on client needs
• Optimize themes for speed, performance, and UX
• Integrate third-party apps and APIs with Shopify stores
• Troubleshoot and resolve theme-related bugs and issues
• Collaborate closely with designers to convert mockups into functional themes
• Ensure cross-browser compatibility and adherence to web standards
• Maintain and enhance existing Shopify stores
• Stay updated with Shopify releases, best practices, and trends

🛠 Required Technical Skills

• 1+ years of experience in frontend web development
• Strong proficiency in Liquid
• Expert-level knowledge of HTML5, CSS3, Vanilla JavaScript
• Solid understanding of Shopify theme architecture & file structure
• Experience with Shopify CLI
• Strong grasp of responsive/mobile-first development
• Familiarity with Git/version control
• Knowledge of web performance optimization (must-have)
• Shopify API & App development experience (nice-to-have)
• Experience with SASS/SCSS (plus)

🎓 Qualifications

• Bachelor’s degree in CS / IT / related field (B.E./B.Tech/MCA)
• Must be from a full-time program (no part-time or distance)

🌟 Personal Attributes

• Strong attention to detail and quality
• Excellent problem-solving abilities
• Comfortable working independently & within a team
• Clear communication skills for client and team interactions
• Self-motivated and able to manage multiple projects
• Adaptable to changing requirements and priorities

💼 What We Offer

• Competitive salary package
• Professional development & learning opportunities
• Collaborative, creative, and growth-focused environment
• Chance to work on diverse, high-impact e-commerce projects

- Budget - Up to 7.5 LPA + Incentives for experienced candidates and Fixed compensation of 5 LPA + incentives to Freshers.
- Location - Gurugram/Bangalore (Work From Home Until Further Notice) 

Ed-Tech Experience (Preferable, Not Mandatory)

Roles and Responsibilities : 

Your primary job responsibility will include (and not limited to): 

• Driving inquiries and admissions for the online and blended learning programs offered
• Looking after the entire sales lifecycle: starting from engaging with leads till the final conversion
• Counseling professionals via call, email, or in-person and suggesting the best course for prospective students
• Updating and maintaining MIS reports
• Coordinating with the marketing team to fine-tune marketing plans related to admissions
• The Employee will be involved in inside sales.

Skills : 

- A graduate.

- Prior experience in sales preferred.

- Freshers (Some internship experience should be there)

- Excellent interpersonal and communication skills.

Visit to shops stores market and sales product

product are perfume brands

• Getting the sale” using various customer sales methodsForecasting sales, developing “out of the box” sales strategies/models and evaluating their effectivenessEvaluating customers skills, needs and building productive long lasting relationships

About us:

Shiprocket is a logistics platform which connects Indian eCommerce SMBs with logistics players to enable end-to-end solutions.

Our innovative data-backed platform drives logistics efficiency, helps reduce cost, increases sales throughput by reducing RTO and improves post order customer engagement and experience.

Our vision is to power all logistics for the direct commerce market in India including first mile, linehaul, last mile, warehousing, cross border and O2O.

Requirement:

We are looking for a Software Engineer who will develop, record and maintain cutting edge applications for Shiprocket Platform.

Key Responsibilities

• Build innovative, state-of-the-art applications which have to perform at scale
• Prepare and maintain all applications utilizing standard development tools
• Develop backend data services and contribute to increase existing APIs
• Ability to act individually in a complex and fast paced environment
• Closely work with the Product and QA teams to ensure smooth delivery
• Participate in solution designing with Tech leads and Systems Architects
• Document the development process, architecture, and standard components
• Coordinate with co-developers and keep project manager well informed of the status of development efforts
• Keep abreast of new trends and best practices in web development

Skills:

• Great people skills to closely work with other teams.
• Strong in establishing systems & processes
• Expertise in Laravel or GoLang, MySQL and Git
• Thorough in Object oriented concepts
• Knowledge of restful Web services
• Understanding of web applications
• Working knowledge of one or more caching, queuing systems in desirable
•  
• Excellent problem solving
• Can do attitude

Key Responsibilities

• As a part of the DevOps team, you will be responsible for the configuration, optimization, documentation, and support of the CI/CD components.

• Creating and managing build and release pipelines with Azure DevOps and Jenkins.

• Assist in planning and reviewing application architecture and design to promote an efficient deployment process.

• Troubleshoot server performance issues & handle the continuous integration system.

• Automate infrastructure provisioning using ARM Templates and Terraform.

• Monitor and Support deployment, Cloud-based and On-premises Infrastructure.

• Diagnose and develop root-cause solutions for failures and performance issues in the production environment.

• Deploy and manage Infrastructure for production applications

• Configure security best practices for application and infrastructure

Essential Requirements

• Good hands-on experience with cloud platforms like Azure, AWS & GCP. (Preferably Azure)

• Strong knowledge of CI/CD principles.

• Strong work experience with CI/CD implementation tools like Azure DevOps, Team City, Octopus Deploy, AWS Code Deploy, and Jenkins.

• Experience of writing automation scripts with PowerShell, Bash, Python, etc.

• GitHub, JIRA, Confluence, and Continuous Integration (CI) system.

• Understanding of secure DevOps practices

Good to Have -

•Knowledge of scripting languages such as PowerShell, Bash

• Experience with project management and workflow tools such as Agile, Jira, Scrum/Kanban, etc.

• Experience with Build technologies and cloud services. (Jenkins, TeamCity, Azure DevOps, Bamboo, AWS Code Deploy)

• Strong communication skills and ability to explain protocol and processes with team and management.

• Must be able to handle multiple tasks and adapt to a constantly changing environment.

• Must have a good understanding of SDLC.

• Knowledge of Linux, Windows server, Monitoring tools, and Shell scripting.

• Self-motivated; demonstrating the ability to achieve in technologies with minimal supervision.

• Organized, flexible, and analytical ability to solve problems creatively

Strategic Vendor Alliance – AWS Practice Lead and Overall P&L owner for India Business and Drive Profitability.

A) Managing the AWS Practice for Clients and executing the strategic business plan for the company and channel partners ecosystem with regards to different Services of AWS.

B) Built key relationships with various segment leaders in AWS from the Commercial and Public Sector and create Client led AWS Solutions for Partners to make simplifying cloud approach for customers.

C) Building a predictable pipeline of joint opportunities via differentiated proposition to the customers and Partners by working with AWS on a unique offerings specifically to Client.

D) Drive SMB focus approach for AWS which contributes 50%of Clients overall Business using ready to use cloud bundles for various workloads

E) Own the relationship map, drive and monitor cadence meetings, both with Internal Sellers and Channel Partners measured by different parameters on Incremental growth ,customer acquisition, partners onboarding, Manage Services led approach ,migration and deployment ,success of each GTM

F) Lead a Team of Product Mangers (who will drive specific GTM like SAP on AWS , SMB Scale Drive, Education focus,Cloud Front Drive- CDN bundle , Strategic Workloads like Microsoft Workload,DC Migration ,DR on Cloud)

G) Managing Partner Profitability metrics by creating various different avenues from recurring resale consumption and services led engagement for partners.

H) Worked on Long Term direction of the company business plan to drive Incremental Growth.

I)Collaborate with internal peers within the company to build cloud business model,how to attach manage services to various services of the Hyperscaler in building the framework.

Our client belongs to a reputed 125-year-old group of businesses in multiple locations with a turnover of $4 billion. It is one of the fastest growing brands in the packaged food category committed to adhering to the highest health and safety standards.

It has a diversified range of products in various categories like dairy and snacks. It is also a supplier to the leading institutional buyers like Mother Dairy, Walmart, Grofers, Spencers, Amazon and Big Basket.

The group has earned the recognition of "A Great Place to Work at" and the “Best Employer” tag as well.

• Managing budgets and campaigns across all digital channels to drive strong return on investment and efficient CAC
• Ensuring successful planning, execution, optimization for key traffic KPIs via paid, organic & own media channels
• Working closely with the management to share funnel conversion improvement ideas, feedback & present results
• Driving the sales performance of all the 3rd party e-commerce platforms & market places
• Overseeing or directly managing digital marketing channels across PPC, SEO, display, affiliates and email marketing and social media
• Managing all online activity in relation to traffic acquisition, sales, conversion and a/b testing and reporting
• Working with developers to improve website performance and overseeing website uploads and landing pages development
• Analysing various data in order to deliver data driven strategies in order to deliver top performance and achieve predesigned KPIs
• Working closely with demand planning and warehousing teams in order to ensure smooth order fulfilment

Desired Candidate Profile

• A degree in Marketing, Business Administration
• Prior experience in a similar role for at least 4 years in performance marketing in consumer products
• A solid understanding of e-commerce frameworks
• A self-starter mentality with the ability to manage multiple projects in a fast-paced working environment
• A high level of attention to detail including proven ability to manage multiple, competing priorities simultaneously
• Excellent communication skills    

Job Description: -

Comm-IT is seeking an enthusiastic Web Developer to help our fast-growing development team in India. You will play an important role and be a part of creating a product used by millions of people.

Responsibilities: -

• Design and build advanced web applications / products for desktop browsers, mobile web & feature phone.
• You work in agile cross-functional team to create great customer experiences and implement high quality code into production.
• Work on bug fixing and improving application performance.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
• You prioritize performance in all your development - both network and rendering

Requirements: -

• Minimum of 6 months - 1 year of experience in software development.
• This project requires full stack experience creating applications and products using .Net and C# development, HTML 5, jQuery library and CSS3.
• Strong Web backend knowledge in Asp.Net Web API, Razer pages, .Net Entity Framework and MS SQL scripting.
• Experience developing REST-based APIs.
• Knowledge in TypeScript / JavaScript front-end back-end development experience
• Knowledge in CSS & layout skills – modern Bootstrap, CSS layout techniques
• Good understanding of object-oriented programming and its implementation
• Interest working in Cloud-based technologies.
• Confidence to work as part of a Scrum Team.
• Desire to learn new

Nice to have (Add-On): -

• Knowledge of multiple back-end languages (e.g., C#, Java, Python) and JavaScript frameworks (e.g., Angular, React, Node.js, Blazor Framework)
• Familiarity with databases (e.g., MySQL, MongoDB), web servers (e.g., Apache) and UI/UX design
• Experience creating automated unit tests and functional test.

• If you are interested in creating a user-friendly environment by writing code and moving forward in your career, then this job is for you.
• Collaborate with back-end developers and web designers to improvenusability.
• Writing tested and idiomatic JavaScript, HTML and CSS.
• Present key milestone deliverables to peers and execute level stakeholders.
• Build reusable code and libraries for future use.
• Tech-savvy professional, who is curious about new digital technologies and aspires to combine usability with visual design.

1. Bachelor's Degree in Computer Science
2. 1-5 years of professional software development experience
3. Experience with ES2015+, React, Webpack/Rollup, CSS, Node.js, Object oriented JS, FP in JS, TDD/BDD, Git, CSS
4. Ability to write clean, effective code
5. Strong problem solving and troubleshooting skills
6. Ability to work independently in a fast-paced environment with frequent production releases
7. Understanding of performance and efficiency with a strong customer focus
8. Work cross functionally to collaborate with designers o iterate on the design and implementation of our product
9. Be empathetic towards customers and appreciate the user's experience