11+ Application service management Jobs in Delhi, NCR and Gurgaon | Application service management Job openings in Delhi, NCR and Gurgaon

• provide first, and second-tier (L1, L2) product support via Email, Social media, and our Forums.

• Resolving all customer issues in a time-bound manner. Comply with the SLA for issue resolution.

• Monitoring application processes, application logs and taking appropriate resolution actions in case of failures. Ask customers targeted questions to understand the root of the problem quickly.

• Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues in using Enpass.

• Work closely with technical teams to investigate complex issues and enhance the quality of existing products.

• Document and follow-up customer suggestions for continued improvements to the Development Team.

• Provide daily metrics and reports on tickets; maintain the ticketing system and the tickets.

• Taking ownership of customer issues reported and seeing problems through to resolution.

• Improve Product user-guide and FAQs.

• ONLY B.TECH CANDIDATES MUST APPLY. FRESHERS DO NOT APPLY.

• CANDIDATES WITH RELEVANT TECH SUPPORT EXPERIENCE ONLY MUST APPLY
• CANDIDATE MUST HAVE FLUENT ENGLISH SPEAKING SKILLS (BOTH WRITTEN AND VERBAL)

Job Title : Embedded System Software Engineer

Experience Required : 1 to 3 Years

Duration : 6+ Months (Extendable)

Notice Period : Immediate

Job Description :

We are seeking a motivated and skilled Embedded System Software Engineer to join our team.

The ideal candidate will have 1 to 3 Years of experience in embedded software development with a solid foundation in C++ and Qt 5.

This role involves working with embedded Linux systems and contributing to the development and maintenance of robust embedded applications.

Mandatory Skills : C++, Qt 5, Embedded Linux (Yocto preferred), SOAP/REST protocols, Git, problem-solving, and analytical skills.

Key Responsibilities :

• Design, develop, and maintain embedded software applications using C++ and Qt 5.
• Work on embedded Linux systems, with a preference for experience in The Yocto Project.
• Integrate and manage network communication using protocols such as SOAP and REST.
• Collaborate with cross-functional teams to understand requirements and deliver high-quality solutions.
• Utilize Git for version control and collaborative development.
• Troubleshoot and debug software and system issues efficiently.
• Continuously improve code quality through code reviews, testing, and optimization.

Required Skills and Qualifications :

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 1 to 3 Years of hands-on experience in software development.
• Proficiency in C++ and Qt 5 Framework.
• Experience working with Embedded Linux; knowledge of Yocto Project is a strong plus.
• Basic understanding of network protocols, including SOAP and REST.
• Familiarity with Git or other version control systems.
• Strong problem-solving and analytical skills.

Preferred Skills (Nice to Have) :

• Experience in cross-compiling and deployment for embedded targets.
• Familiarity with CI/CD tools and automated testing for embedded systems.
• Understanding of hardware-software integration challenges.

TESTMU AI (formerly LambdaTest)

Motion Graphic Designer

Design · Brand & Product Marketing

📍 Noida 🕐 Full-Time 🧭 3–6 Years

THE MISSION

We aren’t automating scripts — we’re deprecating the era of manual-heavy testing entirely. TestMu AI is building the world’s first AI-native platform where Agentic Intelligence autonomously plans, authors, and self-heals the entire Quality Engineering lifecycle.

The name “TestMu” comes from our community conference. Our users and team aren’t an audience — they’re the heartbeat of what we build. We believe AI augments human potential. It doesn’t replace it.

🔒 Fixed copy — do not edit

You’ll turn complex SaaS and product narratives into high-impact motion experiences that simplify, educate, and drive product adoption across every touchpoint.

THE PILLARS OF IMPACT

🚀 1. Motion Storytelling & Visual Narratives (50%)

– Translate complex SaaS workflows into clear, engaging motion-led stories

– Own end-to-end production of product explainers, launches, and brand videos

– Elevate product understanding through high-quality animation and storytelling

– Drive higher engagement and retention through compelling visual content

⚙️ 2. Multi-Channel Creative Execution (30%)

– Create motion assets for web, social, ads, events, and sales enablement

– Collaborate cross-functionally with Product Marketing, Brand, and Content teams

– Ensure consistency across all motion outputs aligned with brand guidelines

– Manage multiple projects while maintaining quality and timelines

🧠 3. Craft Excellence & Innovation (20%)

– Push the bar on heavy animation work beyond basic transitions or text motion

– Bring strong pacing, storytelling, and visual hierarchy into every asset

– Continuously experiment with styles, formats, and motion techniques

– Simplify technical concepts into intuitive visual communication

WHAT AI GIVES YOU

ToolHow you’ll use it in this roleChatGPT EnterpriseScript ideation, storyboard assistance, and narrative refinementTestMu AI PlatformUnderstand product workflows for accurate visual storytellingAdobe After EffectsCore animation and motion design executionAdobe Premiere ProVideo editing and final production(Optional) Cinema 4D / BlenderAdvanced 3D motion and animation workflows

THE BAR

SignalWhat they must proveAnimation DepthHas created heavy animation work, not just basic transitions or motion graphicsSaaS UnderstandingCan clearly demonstrate experience simplifying SaaS or product-heavy conceptsExecution MasteryDelivers high-quality motion assets independently, end-to-endStorytelling AbilityCan translate complex ideas into engaging, easy-to-understand visual narratives

THE INTERVIEW LOOP · SCREENING FOR THE TOP 1%

RoundWhat happensRound I · Design ScreeningPortfolio deep dive focused on animation depth, storytelling, and SaaS workRound II · Hiring ManagerDiscussion on approach, past projects, and problem-solving in motion designRound III · Cross-functional PanelCollaboration assessment with Product Marketing & Brand scenariosFinal · LeadershipCulture fit, ownership mindset, and long-term creative vision alignment

YOUR PATH

Your growth at TestMu AI is mapped to what you ship — not how long you’ve been here. We built a bot that maps it out for you: your strengths, your gaps, where you land on day one, and exactly where you go from here.

Click it. Be amazed. → careers.testmuai.com/growth-path/motion-graphic-designer

Skills

Figma, Sketch, or Adobe XD.Motion Designing

About EasyEcom:

EasyEcom is a leading SaaS-based eCommerce automation platform helping brands streamline their operations across marketplaces, D2C websites, and retail. We’re a fast-growing tech company that values innovation, ownership, and a collaborative culture.

Role Overview:

We are looking for a dynamic HR Executive who will play a key role in managing day-to-day HR operations, employee engagement, and compliance processes. The ideal candidate should be proactive, people-oriented, and comfortable handling multiple HR functions in a fast-paced environment.

Key Responsibilities:

1. Recruitment & Onboarding

• Support end-to-end recruitment activities, including job postings, screening, coordination, and onboarding.
• Conduct HR orientation and ensure smooth joining formalities.

2. Employee Engagement & Relations

• Assist in planning and executing engagement initiatives, events, and recognition programs.
• Be the first point of contact for employee queries and concerns.

3. Performance & Policy Support

• Support performance review cycles and maintain related data.
• Communicate and ensure adherence to HR policies and procedures.

Requirements:

• Bachelor’s or Master’s degree in HR.
• 1–2 years of experience in HR operations or a generalist role, preferably in a startup or SaaS environment.
• Strong communication and interpersonal skills.
• Proficiency in MS Excel and HR tools.
• Detail-oriented, organized, and able to handle confidential information responsibly.

What We Offer:

• A dynamic, growth-driven work environment.
• Opportunity to learn and take ownership across HR verticals.
• Collaborative team culture with continuous learning.

JOB DETAILS:

- Job Title: Director – Brand Marketing

- Industry: Media and entertainment Industry

- Experience: 8-12 years

- Working Days: 5

- Job Location: Noida

- CTC Range: Best in Industry

Required Skills: Brand Strategy & Positioning Ownership, Cultural & Creative Judgment, Earned Media, PR & Social Brand Voice, Integrated Brand Campaign Leadership, Cross-Functional Brand Governance

Criteria:

• 8+ years of experience in Brand Marketing, Brand Strategy, Creative Strategy, or Brand Leadership is Must.
• Experience working on or scaling meaningful consumer brands (media/entertainment preferred)
• Must have owned brand meaning, not just executed campaigns
• Must have launched or scaled a brand platform, not only shows or campaigns
• Prior ownership of earned media, social brand voice, and PR
• Fluent Hindi is mandatory
• Exposure to regional cultural contexts is a strong advantage
• OTT experience is a plus

Description

Role Overview (Non-Negotiable)

This role is the custodian of company’s brand meaning, voice, and long-term equity. The Director – Brand Marketing owns the master brand and its child brands, ensuring company scales nationally while preserving cultural depth, authenticity, and emotional consistency.

You own brand meaning, not just marketing output.

What You Own

• Brand positioning, narrative, and long-term brand truth
• Brand tone, voice, and cultural posture
• Earned media, social brand voice, and PR narratives
• Final authority on how company shows up across all channels
• What the brand amplifies—and what it consciously avoids

Key Responsibilities

Brand Strategy & Positioning

• Define and evolve company’s core positioning as the platform for India’s regional cultures
• Own master brand architecture across regions, IPs, and markets
• Protect the “red thread” connecting cultures without dilution or tokenism
• Act as final brand gatekeeper across product, content, marketing, partnerships, and PR

Earned Media & Brand Voice

• Own brand social handles, PR, and cultural conversations
• Act as Editor-in-Chief of company’s public voice
• Ensure social presence feels cultural, not promotional
• Exercise judgment on public engagement vs. silence

Integrated Brand Campaigns

• Lead brand strategy for flagship launches, regional expansion, and national moments
• Ensure every campaign has a strong idea, emotional depth, and scalability
• Align brand equity with performance marketing without short-term erosion

Creative Direction & Governance

• Set creative standards for visual identity, copy, and storytelling
• Ensure respectful, non-stereotypical representation of regional cultures
• Build brand guardrails that protect meaning without limiting creativity

Cross-Functional Leadership

• Work closely with Content, Performance, Product, and CRM teams
• Act as the brand conscience—calling out dilution or short-termism when needed

This Role Is NOT For

• Social media managers or execution-only marketers
• Brand marketers without commercial accountability
• Candidates who see brand and performance as opposing forces
• Candidates dependent on large teams or budgets to create impact

Review Criteria:

• Strong MLOps profile
• 8+ years of DevOps experience and 4+ years in MLOps / ML pipeline automation and production deployments
• 4+ years hands-on experience in Apache Airflow / MWAA managing workflow orchestration in production
• 4+ years hands-on experience in Apache Spark (EMR / Glue / managed or self-hosted) for distributed computation
• Must have strong hands-on experience across key AWS services including EKS/ECS/Fargate, Lambda, Kinesis, Athena/Redshift, S3, and CloudWatch
• Must have hands-on Python for pipeline & automation development
• 4+ years of experience in AWS cloud, with recent companies
• (Company) - Product companies preferred; Exception for service company candidates with strong MLOps + AWS depth

Preferred:

• Hands-on in Docker deployments for ML workflows on EKS / ECS
• Experience with ML observability (data drift / model drift / performance monitoring / alerting) using CloudWatch / Grafana / Prometheus / OpenSearch.
• Experience with CI / CD / CT using GitHub Actions / Jenkins.
• Experience with JupyterHub/Notebooks, Linux, scripting, and metadata tracking for ML lifecycle.
• Understanding of ML frameworks (TensorFlow / PyTorch) for deployment scenarios.

Job Specific Criteria:

• CV Attachment is mandatory
• Please provide CTC Breakup (Fixed + Variable)?
• Are you okay for F2F round?
• Have candidate filled the google form?

Role & Responsibilities:

We are looking for a Senior MLOps Engineer with 8+ years of experience building and managing production-grade ML platforms and pipelines. The ideal candidate will have strong expertise across AWS, Airflow/MWAA, Apache Spark, Kubernetes (EKS), and automation of ML lifecycle workflows. You will work closely with data science, data engineering, and platform teams to operationalize and scale ML models in production.

Key Responsibilities:

• Design and manage cloud-native ML platforms supporting training, inference, and model lifecycle automation.
• Build ML/ETL pipelines using Apache Airflow / AWS MWAA and distributed data workflows using Apache Spark (EMR/Glue).
• Containerize and deploy ML workloads using Docker, EKS, ECS/Fargate, and Lambda.
• Develop CI/CT/CD pipelines integrating model validation, automated training, testing, and deployment.
• Implement ML observability: model drift, data drift, performance monitoring, and alerting using CloudWatch, Grafana, Prometheus.
• Ensure data governance, versioning, metadata tracking, reproducibility, and secure data pipelines.
• Collaborate with data scientists to productionize notebooks, experiments, and model deployments.

Ideal Candidate:

• 8+ years in MLOps/DevOps with strong ML pipeline experience.
• Strong hands-on experience with AWS:
• Compute/Orchestration: EKS, ECS, EC2, Lambda
• Data: EMR, Glue, S3, Redshift, RDS, Athena, Kinesis
• Workflow: MWAA/Airflow, Step Functions
• Monitoring: CloudWatch, OpenSearch, Grafana
• Strong Python skills and familiarity with ML frameworks (TensorFlow/PyTorch/Scikit-learn).
• Expertise with Docker, Kubernetes, Git, CI/CD tools (GitHub Actions/Jenkins).
• Strong Linux, scripting, and troubleshooting skills.
• Experience enabling reproducible ML environments using Jupyter Hub and containerized development workflows.

Education:

• Master’s degree in computer science, Machine Learning, Data Engineering, or related field. 

Job Description of PHP:

Responsibilities:

• Write clean, maintainable, and efficient code.
• Design robust, scalable and secure features
• Collaborate with team members to develop and ship web applications within tight timeframes.
• Write unit and functional test cases.
• Work on bug fixing, identifying performance issues and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
• Handling complex technical issues

The candidate must have:

• 4+ year of web development experience
• Very good understanding of PHP
• Preferably have experience of some PHP framework like Laravel or CakePHP or Symfony etc.
• Good understanding of Javascript and jQuery. Experience of some JavaScript MVC framework like Angular or ReactJS is a plus
• Experience of having built RESTful services on PHP.
• Good understanding of Object-Oriented Design Principles
• Good knowledge of relational databases and SQL, primarily MySQL
• Familiar with DB design, Query Optimization
• Good understanding of HTML and CSS.
• Experience with Linux/Unix and deployment of PHP applications.

Frontend Web Developer Responsibilities

• UI Development: Develop interactive and responsive web applications using React.
• API Integration: Integrate with RESTful APIs to fetch and display data dynamically.
• AI/ML Integration: Collaborate with AI/ML engineers to integrate AI models into the frontend, providing real-time insights and enhancing data-driven features.
• Dashboard Creation: Design and implement dashboards that provide comprehensive overviews of data, powered by AI/ML insights.
• Graph Integration: Utilize libraries like D3.js, Chart.js, Plotly or Recharts to create interactive and visually appealing graphs and charts.
• Data Comparison: Implement features to compare data across different time periods and datasets.
• User Interaction: Implement AI-driven user interaction features such as chatbots, virtual assistants, and recommendation systems.
• State Management: Implement state management solutions using Redux and Context API.
• Collaboration: Work closely with backend developers to ensure seamless API integration and data flow.
• Performance Optimization: Optimize application performance and ensure cross-browser compatibility.
• User Testing: Conduct user testing and gather feedback to improve UI/UX.
• Code Quality: Write clean, maintainable, and efficient code, participate in code reviews, and provide feedback to peers.
• Documentation: Maintain comprehensive documentation for the frontend codebase and components.
• Industry Trends: Stay up-to-date with the latest industry trends and technologies to ensure the application remains current and competitive

Digital and Technology Architecture

• Head the digital transformation and innovation projects from idea generation to new ventures in close collaboration with business stakeholders and external partners
• Present the vision & value of proposed architectures and solutions to a wide range of audiences in alignment with business priorities and objectives
• Plans tasks and estimates for the required research and volume of activities to complete work
• Own and assess non-functional requirements and propose solutions for Availability, Backup, Capacity, Performance, Redundancy, Reliability, Scalability, Supportability, Risks and Costs models
• Provide strategic guidance to teams on managing third-party service providers in terms of service levels, costing, etc.
• Drive the team to ensure appropriate documentation is developed in support of value realization
• Lead the technical team and head collaboration between Business Users and software providers to build digital solutions

Enterprise Architecture

• Ownership of overall Enterprise Architecture including compliances and standards
• Head the overall Architecture blueprint and roadmap for  applications aligning with Enterprise Architecture
• Identify important potential technologies and approaches to address current and future Enterprise needs, evaluating their applicability and fit, as well as leading the definition of standards and best practice for their use

Data Architecture

• Ownership of overall Data Architecture including compliances and standards
• Head the overall Architecture blueprint and roadmap applications aligning with Data Architecture
• Identify important potential technologies and approaches to address current and future Data needs, evaluating their applicability and fit, as well as leading the definition of standards and best practice for their use