11+ Application service management Jobs in Delhi, NCR and Gurgaon | Application service management Job openings in Delhi, NCR and Gurgaon
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- provide first, and second-tier (L1, L2) product support via Email, Social media, and our Forums.
- Resolving all customer issues in a time-bound manner. Comply with the SLA for issue resolution.
- Monitoring application processes, application logs and taking appropriate resolution actions in case of failures. Ask customers targeted questions to understand the root of the problem quickly.
- Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues in using Enpass.
- Work closely with technical teams to investigate complex issues and enhance the quality of existing products.
- Document and follow-up customer suggestions for continued improvements to the Development Team.
- Provide daily metrics and reports on tickets; maintain the ticketing system and the tickets.
- Taking ownership of customer issues reported and seeing problems through to resolution.
- Improve Product user-guide and FAQs.
- ONLY B.TECH CANDIDATES MUST APPLY. FRESHERS DO NOT APPLY.
- CANDIDATES WITH RELEVANT TECH SUPPORT EXPERIENCE ONLY MUST APPLY
- CANDIDATE MUST HAVE FLUENT ENGLISH SPEAKING SKILLS (BOTH WRITTEN AND VERBAL)
- Minimum 1-3 year of experience in sales, business development
- Having good knowledge of software sales
- Ability to demonstrate & present CRM & other software to prospect & provide full fledge training to them.
- Responsible for IT Sales(software) for B2B
- 2 Year of experience in B2B sales.
- Generate leads through various marketing activities such as cold calling, references and various online sources
- Client meetings with Negotiation closure
Job Title: Senior Manager – Tender & Estimation (Hydro Projects)
Location: Head Office Department: Tendering & Estimation
Key Responsibilities
•
Lead the end-to-end tendering process for hydroelectric projects, including bid preparation, submission, and client coordination.
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Review and analyze tender documents, prepare BOQs, and ensure compliance with technical and commercial requirements.
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Prepare accurate cost estimates for civil, hydro-mechanical, and electrical components of hydro projects.
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Coordinate with internal teams, vendors, and subcontractors for inputs on pricing, resources, and technical details.
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Conduct market rate analysis, risk assessment, and suggest cost-effective solutions.
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Guide and supervise the tendering team, and generate regular reports for management review.
Key Skills & Competencies
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Strong understanding of hydroelectric project components (dams, tunnels, powerhouses, penstocks, etc.).
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Expertise in cost estimation tools and engineering software (AutoCAD, MS Project, Primavera, Candy, etc.).
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Excellent analytical, negotiation, and communication skills.
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Familiarity with government e-procurement portals and public sector bidding norms.
Qualifications
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B.E./B.Tech in Civil / Mechanical / Electrical Engineering (Hydro specialization preferred)
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MBA (preferred but not mandatory)
Experience
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Minimum 15–20 years of relevant experience, with at least 10 years in a similar senior role focused on hydro projects.
PHP
Laravel
CodeIgniterThe ideal candidate for this position will be responsible for working on PHP plugins and the PHP developer role.
Job Location: Sultanpur, New Delhi (on-site)
Job Role: PHP Developer
Design, build, test, integrate, implement and maintain complex or large-scale web pages and web applications.
- In-Depth knowledge of PHP, HTML, CSS, SQL, XML/Json, AJAX, JQuery, LAMP/WAMP environments.
- Expertise in PHP-based e-commerce portals like Magento, Shopify, Woocommerce, etc.
Duties & Responsibilities:
- Understanding of business requirements and the process of translating them into well-engineered and integrated technical solutions and reusable components.
- Development of custom modules of Magento, Shopify, and Woocommerce.
- Integrating Magento / Other Ecommerce applications with other external applications like ERP etc.
- Write elegant and clean code as a PHP Developer.
- Implement plugins for Magento, Shopify, Woocommerce, etc.
- Create clean, well-documented products, software, and services.
- Work closely with product management, UX designers & QA.
- Always look for ways to make the UI behave and perform better.
- Develop technical solutions to complex problems which use ingenuity and creativity.
- Design, code, test, debug and document software according to the functional requirements
Learn about our Culture:
Wigzo is a culture-driven company powered by its employees, their vision, and their inspiration. All the employees live by the culture and values that define us. We value people for their talent, personality, competency, and ability to learn and grow.
We create a work environment that allows people to thrive and show their best performance. We believe in meritocracy. We take pride in our diversity and strive to embrace diverse voices and create an inclusive workplace. To know more please visit: https://www.wigzo.com/employee-spotlight/">https://www.wigzo.com/employee-spotlight/
About Wigzo Technologies by Shiprocket:
Wigzo is an e-commerce marketing automation platform in which Shiprocket has acquired a majority stake. Together, we help businesses of all sizes delve deeper into data to unleash possibilities to enhance sales and income. Wigzo enables e-commerce firms to personalize each customer interaction, resulting in increased engagement, retention, loyalty, and lifetime value.
An Omnichannel marketing automation suite, Wigzo enables you to understand your customers/visitors more intelligently so you market to them what they want and not what you have. It works on real-time customer insights with real-time communication and a personalization engine that helps marketers manage basic communication and also provides dynamic email, personalized notifications, user retention, real-time engagement, real-time content, and much more.
Wigzo is holding 1000+ customers globally, it’s been 6+ years in the industry, with 100+ e-commerce brands working with us which results in 15 times business growth. For more information please visit our website: https://www.wigzo.com/">https://www.wigzo.com/
PHPLaravel
Javascript
HTML/CSS
Git- Writing back-end code and building efficient PHP modules.
- Write clean, well-designed code.
- Updating and altering application features to enhance performance.
- Conducting analysis of website and application requirements.
- Developing back-end portals with an optimized database.
- Integrating data storage solutions.
- Troubleshoot and fix any issues relating to PHP programs.
- Ensure smooth operations of web processes and infrastructure.
- 3+ years of Professional Full time experience building and maintaining complex software on a cross-functional team. You'll join us in writing clean, maintainable software that solves hard problems. You'll write testable, quality code. You'll push the team and the mission forward with your contributions.
- Strong database skills
- Bachelors or Masters in Computer Science Engineering (or equivalent)
- Minimum product dev experience of 3+ years in web/mobile startups with expertise in designing and implementing high performance web applications.
- You're an incessant problem solver and tougher the problem gets, more fun you have.
- You love to own end to end responsibility, starting from defining the problem statement (either yourself or alongside your peers), development (PoC if needed), testing, releasing in staging & then production env and finally monitoring.
- Understanding of MVC design patterns.
- Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3.
- User authentication and authorization between multiple systems, servers, and environments.
- Knowledge of object-oriented PHP programming.
- Understanding accessibility and security compliance.
- Proficient understanding of code versioning tools, such as Git, BitBucket.
- Good knowledge of relational databases, version control tools, and developing web services.
NodeJS (Node.js)
React.js
Angular (2+)
AngularJS (1.x)At Cypherock,
We are disrupting the current financial system by increasing the adoption of Blockchain-based digital assets through better key management solutions. We are a mission-driven team having worked with companies like Google, Blockgeeks, Samsung, Lockheed Martin, Apollo Munich, etc.
As an early engineer at Cypherock you may:
● Implement protocols that empower millions over the world
● To ship global products that increase the adoption of decentralized currencies
● Work on World's first products. Yes! we are one of the few Indian companies building for the World from India
● Get inspired to create breakthrough technologies
Requirements:
● Experience in MEAN stack and writing Python scripts. React dev skills are a must. Experience with the Electron framework for desktop app development will be a plus
● Experience working in remote teams
● Excellent code documentation and communication skills
Our client is India's leading digital care ecosystem for chronic condition management. They are a one stop shop catering to all needs from tracking fitness levels to managing diet, to consultation with doctors and health coaches. They combine real-time monitoring through their IoT-connected devices and app ecosystem to provide AI-driven personalized insights and proactive intervention by doctors and health coaches to patients with chronic conditions.
This revolutionary startup was named in Forbes Asia’s inaugural ‘100 to watch and is backed by renowned investors. They are backed by some of the best VCs and investors in India, and with their most recent fund-raise of $5.7 million, they are on track to expand beyond India into ASEAN countries as the first stage of their global expansion.
As a Talent Acquisition Manager, you will be responsible for delivering quality hirings on the given deadlines.
What you will do:
- Engaging with hiring manager and stakeholders to understand current and upcoming business requirements
- Validating manpower requisition in consultation with line manager and HR Head
- Working with the hiring team closely and helping them deliver upon the priority and critical positions
- Analysing various recruitment metrics and coming up with insights to improve processes and efficiencies
- Proactively creating a talent pipeline for critical/ niche roles
- Managing vendor coordination, rate negotiation, renewal, support, technical issues of Naukri, IIM jobs and other portals etc.
- Managing Tier 1,2 and 3 colleges as per the company requirement
- Ensuring the staffing need of the company are being met, with a long-term talent strategy in mind
- Devising and implementing sourcing strategies to build pipeline of potential applicants, such as employer branding initiatives
- Creating and implementing talent acquisition strategies for leadership, mid management and other technical/ non-technical hirings
- Creating and implementing end to end candidate hiring process to ensure positive experience
- Proactively seeking market intelligence to gain competitive advantage in attraction, assessment and sourcing methodologies
What you need to have:
- MBA degree in HR is a must
- Proficiency in MS Excel
- Excellent interpersonal and communication skills
- Ability to multitask and prioritize daily workload
- Excellent decision making and analytical skills
- Ability to work in fast paced business environment
- Team handling skills
- Ability to handle sensitive and confidential information
- Creative thinker and proactive problem solver
- Strong understanding of full-cycle recruitment processes and employer branding techniques
- Strong sales and negotiation skills
- Strong work ethics
- Experience from an ecommerce or health tech company would be strongly preferred
Skills (Mandatory skills)
Planning, implementing and managing company's overall SEO strategy
Experience of web marketing, web analytics, content strategy planing, link building, and keyword strategy
Expert in Competitor analysis
Reporting
Responsible for leading and mentoring SEO team to drive business goals
Off-page seo
Audit
Personality traits-
Sense of ownership and pride in your performance and its impact on company’s success
Critical thinker and Good time-management + problem-solving skills
Excellent written and verbal communication skills
Responsibilities-
- Serve as the SEO subject-matter-expert and evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate
- Identify key SEO KPIs. Brainstorm new and creative SEO growth strategies
- Define requirements, tasks, and resources associated to SEO strategy. As per plan manage and execute implementation of the strategy defined
- Research and analyze ecommerce industry changes/developments in search engine optimization. Developing and continually reassessing a set of strategies to drive growth.
- Monitor and evaluate search results and search performance across the major search channels in order to improve rankings. Analyze and evaluate web analytics dashboards and reports in order to develop and recommend SEO strategies
- Identify new sources for high quality relevant backlinks
- Evaluate the business impacts of SEO programs by designing/enhancing SEO measurement and reporting capabilities. Measuring results and creating actionable insights and recommendations based on data. Collect and analyze data from various sources and identify opportunities
Preferred-
Person who has worked his way up from technical SEO, SEO Manager, Sr Manager, SEO Strategist. Preferably working in SEO agencies handling multiple clients SEO projects strategy
Experience range-
10- 15years
iOS App Development
Swift
Objective CAbout Maxpay: Our goal is to make digital payments so easy, safe, and universally accepted that people never feel the need to carry cash or cards again. We believe India is at the cusp of a new mobile revolution, which will change the way we manage our money on the go. We see ourselves facilitating this change, through technology and dogged customer-centricity.
At Maxpay, we take extra care to make sure you give your best at work, Every day! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one.
Being enthusiastic about tech is a big part of being at Maxpay,.
If you like building technology that impacts millions, ideating with some of the best minds in the country, and executing your dreams with purpose and speed, join us!
At Maxpay, we are looking for skilled Android developers who are passionate about solving digital payment problems for over a billion Indians.
Responsibilities:
- Work with product and UX teams to design, build and extend consumer-facing mobile products.
Requirements:
- Technically Hands-on, prior experience with scalable Architecture.
- Bring 1-6 years of software engineering and product delivery experience, with a strong background in algorithms.
- Excellent command over Data Structures and Algorithms.
- Strong problem-solving and analytical skills.
- Deep technical knowledge of iOs application development.
- Proficient in swift with experience in memory management and caching mechanisms specific to mobile devices and embedded systems.
- Strong UI design exposure and experience in making apps work intuitively.
- Optimize mobile products for performance and a fabulous hyper-local experience.
- Knowledge about delegates, protocols, notifications, and application life cycle.
- Knowledge about Push notification services.
- Knowledge about third-party SDK integrations.
- Experience preferred 2 To 8 years.
- Required Education Bachelor Of Engineering(B.E).
NodeJS (Node.js)JavascriptPHP
MongoDB| 1.working experience on REST APIs , using NODE js with express for web and apps (andriod and Ios) |
| 2.working experience with web socketIO |
| 3.Hands on coding knowledege of JAVA script |
| 4.AWS Setup (EC2, S3, Route 53, VPC) |
| 5.Knowledge of payment gateway integration (Paypal,Stripe, Razorpay) |
| 6. Working experience on version control like GitHub, Bitbucket |
| 7. Working with the agile team to develop, test & maintain web applications. |
AngularJS (1.x)JavascriptHTML/CSS
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