11+ Application service management Jobs in Delhi, NCR and Gurgaon | Application service management Job openings in Delhi, NCR and Gurgaon

• provide first, and second-tier (L1, L2) product support via Email, Social media, and our Forums.

• Resolving all customer issues in a time-bound manner. Comply with the SLA for issue resolution.

• Monitoring application processes, application logs and taking appropriate resolution actions in case of failures. Ask customers targeted questions to understand the root of the problem quickly.

• Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues in using Enpass.

• Work closely with technical teams to investigate complex issues and enhance the quality of existing products.

• Document and follow-up customer suggestions for continued improvements to the Development Team.

• Provide daily metrics and reports on tickets; maintain the ticketing system and the tickets.

• Taking ownership of customer issues reported and seeing problems through to resolution.

• Improve Product user-guide and FAQs.

• ONLY B.TECH CANDIDATES MUST APPLY. FRESHERS DO NOT APPLY.

• CANDIDATES WITH RELEVANT TECH SUPPORT EXPERIENCE ONLY MUST APPLY
• CANDIDATE MUST HAVE FLUENT ENGLISH SPEAKING SKILLS (BOTH WRITTEN AND VERBAL)

Role Description

This is a full-time on-site role for a Direct Sales Executive in Noida. The Direct Sales Executive will be responsible for day-to-day sales activities, building customer relationships, and meeting sales targets in the transportation and logistics sector.

Qualifications

• Communication and core sales skills
• Sales and direct sales skills
• Experience or knowledge in international sales, direct sales,
• good knowledge about sales.
• Excellent interpersonal and negotiation skills
• Proven track record of achieving sales targets
• Any Bachelor's degree
• Freshers also apply for this job.
• 
  
• Cab + meal
• 5 days working

About the Role

We are seeking a creative and technically strong Frontend Developer with expertise in 3D animations to join our team. You will play a key role in building interactive, visually engaging, and high-performance web applications using modern frameworks and 3D libraries. This role involves close collaboration with designers, product managers, and backend engineers to deliver immersive digital experiences.

Key Responsibilities

• Develop and maintain responsive, user-friendly web applications.
• Implement 3D models, animations, and interactions using Three.js, WebGL, or Babylon.js.
• Collaborate with UI/UX designers to transform creative concepts into smooth, interactive experiences.
• Optimize performance for real-time rendering and animations across devices and browsers.
• Integrate backend APIs for data-driven 3D visualizations and dynamic content.
• Stay updated with the latest trends in frontend development, 3D frameworks, and animation tools.
• Ensure cross-browser compatibility, scalability, and maintainability of code.

Required Skills & Qualifications

• 3+ years of professional experience as a Frontend Developer.
• Strong proficiency in HTML5, CSS3, JavaScript (ES6+).
• Experience with React.js / Next.js (or other modern frontend frameworks).
• Hands-on expertise in 3D libraries: Three.js, WebGL, Babylon.js (or similar).
• Knowledge of animation frameworks: GSAP, Framer Motion, Anime.js.
• Strong understanding of rendering performance optimization (shaders, textures, lighting).
• Familiarity with design tools: Figma, Adobe XD, Blender, or similar.
• Excellent problem-solving, debugging, and communication skills.

Job Responsibilities Include:

• Generating business through online freelancing portals like UpWork, GURU, Freelancer, etc.
• Candidates should know how to generate business through Social Networking sites like Facebook, LinkedIn etc.
• Must have experience with bidding sites like Upwork, Guru, Lead generator, Calling, Drafting of proposals, Client interaction, Negotiation, also coordinate with technical team.
• Must be able to make proposals and replies to the leads.
• Must understand the running website /application development and must be able to explain those to the clients.
• Must have good Marketing skills, Expert in Social Media, Work individually & within the team.
• Must be able to conduct in depth market research about the clients in the targeted geography.

Skill-Set & Experience:

• Must have Experience with UPWORK, GURU, PPH, FIVER bidding portals.
• Must have expertise on LinkedIn.
• Strong Communication, Presentation Skills.
• Convincing, Negotiation skills.
• Must have knowledge of Lead Generation and closure.
• Must have experience with Client Communication and Team handling.
• Expertise in writing Business Proposals will be a plus point.
• Project Management Skills.

Job Location: Noida (Night Shift)

Education Qualification : BE / B Tech / BCA / MCA / MBA

At least: 2+ years experience Candidate should have prior Sales / BDE / BDM experience in the Software Development Company (Ecommerce & Web)

Job Description of Digital Marketing lead 

• Complete Management of Client’s Digital Portfolio with an ability to derive relevant data from campaigns & suggest insights on same.
• Must have experience in D2C & B2C campaigns with an ability to scale ROI. 
• An skilled leader who can lead a team of digital executives, web developers, web designers, content writers etc. 
• Must have a working knowledge of SEMrush, Ahrens, Google Analytics & similar industry-relevant tools. 
• Should be updated on the l atest OTT mediums available in the market.
• Must know & able to operate in an office suite i.e., Word, Excel & PowerPoint. 
• Good Written & Oral Communication with presentational skills to cater for clients across categories. 
• Have to manage Agency's own Digital & Social channels & devise a strategy to capture leads digitally of prospective clients.

About Us:

Aakash EduTech Pvt. Ltd. (AEPL) is the digital learning arm of Aakash Education Services Ltd. (AESL). AEPL is a rock solid team of 800+ passionate individuals within 2 strong online learning brand names, under its umbrella:

Aakash Digital(digital.aakash.ac.in) geography access to education in the test-prep segment by removing barriers of geography, income, safety or time. Our unique digital offerings i.e. Aakash Live - live online classes, Aakash iTutor - recorded video lectures and Aakash Practest - integrated test series facilitate right guidance to students preparing for competitive exams from the safety and comfort of their homes. We have a reach in almost 7+ countries and 750+ cities world-wide.

Role Summary:

We are looking for a Front-End Web Developer who is motivated to combine the art of design with the art of programming together with our team of engineers.

The role includes translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. It also includes Creating quality mockups and prototypes, ensuring high-quality graphic standards and brand consistency 

The  Candidate should be fluent in frontend language and also an exceptional problem solver with great communication skills 

What We Are Looking At :-

• Translate UI designs and wireframes into high quality code ensuring cross browser compatibility, responsiveness and performance
• Write semantic, modular front-end code using HTML5 and CSS3, CSS, and JavaScript
• Develop new user-facing features
• Designing, developing, and testing UI for mobile and web applications
• Build reusable code and libraries for future use
• Accurately translate user and business needs into functional frontend code

What Makes You Eligible :

Your Current Profile:

• Strong grasp of computer science fundamentals and excellent problem solving skills
• Good understanding of software engineering practices, Data Structures & Algorithms
• Good programming skills in JavaScript
• Expert in any one of the modern JavaScript MV-VM/MVC frameworks (AngularJS, JQuery, NodeJS, ReactJS/AngularJS/VueJS
• Strong sense of ownership and accountability
• 3-7 years of experience in product driven organisation

Qualification

• A Bachelors or Master's degree in engineering from a reputed institute

What we're looking for

Energetic product & design skilled individuals who love building and shipping high-quality products.

Someone who is ready to work in a new organization and help set up a design-driven culture.

Responsibilities

Product design ideation, planning, prioritization & designing at all levels of fidelity
Take part in User research, create detailed user journeys and take appropriate design decisions backed by user behavior and data
Work closely with cross-disciplinary teams including Product, Engineering, Marketing, and various Business teams to deliver delightful customer experiences
Help build a design system & framework that fits the organization's brand
Ensure engineers are able to translate your designs into living products

What you would need to have

1-3 years of experience designing & shipping products
Examples of your work in the form of a case study
Expert knowledge of industry-standard product design tools (ideally Figma )

Bonus points for

Visual design specialty like 3D illustrations
Ability to do motion design beyond basic micro-interactions
Past experience shipping tech products

We are looking for a Software Engineer who will develop, record and maintain cutting edge web-based PHP applications for Shiprocket Platform.

Responsibilities:

• Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team.
• Prepare and maintain all applications utilizing standard development tools
• Develop backend data services and contribute to increase existing APIs
• Ability to act individually in a complex and fast paced environment
• Closely work with the Product and QA teams to ensure smooth delivery
• Participate in solution designing with Tech leads and Systems Architects
• Document the development process, architecture, and standard components
• Coordinate with co-developers and keep project manager well informed of the status of development efforts
• Keep abreast of new trends and best practices in web development

Requirements:

• 2-5 years of experience
• A confident, self-starter, team player with drive, enthusiasm and excellent interpersonal, communication and negotiation skills
• Ability to manage yourself and be a self-starter.

• Great people skills to closely work with other teams.
• Strong in establishing systems & processes
• Expertise in Laravel, MySQL and Git
• Thorough in Object oriented concepts
• Knowledge of restful Web services
• Understanding of web applications
• Working knowledge of one or more caching, queuing systems in desirable
• Familiarity with AngularJs or React is a big plus
• Excellent problem solving
• Can do attitude