11+ Application service management Jobs in Delhi, NCR and Gurgaon | Application service management Job openings in Delhi, NCR and Gurgaon

• provide first, and second-tier (L1, L2) product support via Email, Social media, and our Forums.

• Resolving all customer issues in a time-bound manner. Comply with the SLA for issue resolution.

• Monitoring application processes, application logs and taking appropriate resolution actions in case of failures. Ask customers targeted questions to understand the root of the problem quickly.

• Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues in using Enpass.

• Work closely with technical teams to investigate complex issues and enhance the quality of existing products.

• Document and follow-up customer suggestions for continued improvements to the Development Team.

• Provide daily metrics and reports on tickets; maintain the ticketing system and the tickets.

• Taking ownership of customer issues reported and seeing problems through to resolution.

• Improve Product user-guide and FAQs.

• ONLY B.TECH CANDIDATES MUST APPLY. FRESHERS DO NOT APPLY.

• CANDIDATES WITH RELEVANT TECH SUPPORT EXPERIENCE ONLY MUST APPLY
• CANDIDATE MUST HAVE FLUENT ENGLISH SPEAKING SKILLS (BOTH WRITTEN AND VERBAL)

Strong MERN / Frontend Developer Profile

Mandatory (Experience 1): Must have 2+ years of hands-on experience in software development using MERN stack (MongoDB, Express.js, React.js, Node.js)

Mandatory (Experience 2): Must have 1+ years of frontend development experience with React.js, HTML5, CSS3, JavaScript (ES6+);

Mandatory (Experience 3): Must have experience with Next.js (SSR/SSG, API routes, Server Actions)

Mandatory (Experience 4): Hands-on experience in building RESTful APIs using Node.js and Express.js

Mandatory (Experience 5): Experience writing unit test cases using Mocha, Chai, Jest (or similar), and working in Agile/Scrum environments

Preferred

Preferred (Experience) – Exposure to GCP/AWS/DevOps and cloud-native development

Preferred (Educataion) – B.E /B.Tech /BCA

job Description: Travel Sales Consultant

Location: Gurgaon

Work Mode: Work From Office (WFO)

About the Role

We are looking for a dynamic and customer-focused Travel Sales Consultant to join our team in Gurgaon. The ideal candidate should have strong destination knowledge, hands-on experience in travel sales, and a passion for helping travelers find the perfect group trips and experiences.

Key Responsibilities

• Call and engage with leads generated via the website, WhatsApp, and social media platforms.
• Understand traveler preferences (destination, travel style, budget, dates, etc.) and recommend suitable group trips.
• Coordinate with the Supply Team and known vendors to source GIT Packages & Fixed Departures based on seasonality.
• Work with the Supply and Vendor teams to create rate sheets for destinations to sell to customers.
• Possess strong destination knowledge of Goa, Manali, Thailand, Vietnam, Bali, Ladakh, and Spiti.
• Manage the complete sales cycle—from lead calling, itinerary sharing, follow-ups, and payment collection to handing over final bookings to the Operations and Supply teams.
• Maintain accurate lead details, follow-ups, and conversion records in Google Sheets.
• Achieve monthly sales, conversion, and revenue targets.
• Build long-term relationships with travelers to drive repeat bookings and referrals.
• Promote add-on services such as Elite Membership, travel insurance, and flights whenever relevant.
• Share trip updates, photos, and traveler feedback to support marketing and content teams.

Qualifications & Skills

• Graduate in Travel & Tourism OR
• Minimum 2–3 years of sales experience in the travel domain (mandatory).
• Excellent communication skills in English and Hindi.
• Strong understanding of key travel destinations and group travel dynamics.
• Energetic, target-driven, and passionate about travel and customer engagement.
• Proficient with Google Sheets and basic CRM processes.

🚀 About the Role

Are you ready to take on an exciting challenge in the world of premium travel services? We're looking for a dynamic and ambitious individual to drive growth, develop strategies, and make an impact in both B2C and B2B segments. If youre passionate about sales, market trends, and customer insights, this is the perfect opportunity for you.

🔹 Key Responsibilities

• Promote & Scale the Business Drive growth in both B2C and B2B markets.
• Understand Customer Needs – Identify market demands and tailor solutions accordingly.
• Optimize Business Operations – Improve processes to enhance efficiency and effectiveness.
• Market Trend Analysis – Work closely with the Planning team to identify opportunities and stay ahead of industry trends.

💡 What We’re Looking For

• Strategic Thinker – Ability to refine sales approaches with strong analytical skills.
• Innovative Mindset – Bring fresh marketing insights and creative sales tactics.
• Data-Driven Approach – Use data for market segmentation, targeting, and performance tracking.
• Customer-Centric – Understand customer behavior to create personalized sales pitches.
• Leadership Potential – Take ownership and contribute to a high-performance team.
• Fast Learner & Adaptable – Quick to grasp new processes and drive results.

✨ Why Join Us?

• 🌍 Exciting Growth Opportunity – Be part of a rapidly expanding business vertical.
• 📈 Impactful Work – Your ideas and strategies will directly shape our success.
• 🎯 Career Growth – Develop leadership and business skills for future career advancements.
• 🤝 Dynamic Team – Work with a passionate and driven team in a fast-paced environment.

If you’re ready to take your career to new heights, apply now and become part of our journey! 🚀

About

We were founded in the year 2015 with an entrepreneurial vision to bring a digital change in the B2B landscape of India. Now, with a team of 200+ people, bijnis is working towards transforming and digitizing the way manufacturing works in the unorganized Industries like Footwear, Apparel etc.

Key Competencies:

• 2+ years of experience in React-Native based app development is a must.
• Must have published at least 1 major React-Native app
• 2+ years of experience in building consumer facing Mobile Applications in React or React Native (Layouts, animations, etc.)

• Strong UX/UI design exposure and experience in making apps work intuitively and with pixel perfect interfaces.
• Good understanding of Design and Architecture Patterns
• Strong focus on app performance
• Sound knowledge of any type of mobile app development Native(android) or Hybrid.
• Good Experience of working in React Native and its supporting architectures.
• Proficient in JavaScript, CSS, HTML5
• Strong working experience with third-party dependencies and debugging dependency conflicts.
• Ability to quickly learn React Native with Redux.
• Ability to write clean code.
• Familiarity with version control management system (e.g. git)
• Knowledge of Scrum development and DevOps

• Good time management, interpersonal and communication skills, team player.

Roles/Responsibilities: 

• Work on React Native on the front end to develop Android/iOS Apps.
• Write JavaScript code in React native for the app logic. Write business logic using Reducers, Actions and Redux framework.
• Create Android/iOS specific UI for Mobile apps.
• Integrate with Native plugins or custom written plugins for specific platforms.
• Write Modular, organized and robust code.
• Write Unit tests for your code.

• Lead multiple client projects in the organization. 
• Define & build technical architecture for projects. 
• Introduce & ensure right coding standards within the team and ensure that it is maintained in all the projects. 
• Ensure the quality delivery of projects. 
• Ensure applications are confirmed to security guidelines wherever required. 
• Assist pre-sales/sales team for converting raw requirements from potential clients to functional solutions. 
• Train fellow team members to impose the best practices available. 
• Work on improving and managing processes within the team. 
• Implement innovative ideas throughout the team to improve the overall efficiency and quality of the team. 
• Ensure proper communication & collaboration within the team 
  
  

7+ Years of experience in developing large scale applications. 
Solid Domain Knowledge and experience with various Design Patterns & Data Modelling (Associations, OOPs Concepts etc.)
Should have exposure to multiple backend technologies, and databases - both relational and NOSQL databases
Should be aware of latest conventions for APIs
Preferred hands-on experience with GraphQL as well as REST API
Must be well-aware of the latest technological advancements for relevant platforms. 
Advanced Concepts of Databases - Views, Stored Procedures, Database Optimization - are a good to have.
Should have Research Oriented Approach 
Solid at Logical thinking and Problem solving 
Solid understanding of Coding Standards, Code Review processes and delivery of quality products 
Experience with various Tools used in Development, Tests & Deployments. 
Sound knowledge of DevOps and CI/CD Pipeline Tools 
Solid experience with Git Workflow on Enterprise projects and larger teams 
Should be good at documentation at project level and code level ; Should have good experience with Agile Methodology and process
Should have a good understanding of server side deployment, scalability, maintainability and handling server security problems.
Should have good understanding on Software UX 
Proficient with communication and good at making software architectural judgments
Expected outcomes 

• Growing the team and retaining talent, thus, creating an inspiring environment for the team members. 
• Creating more leadership within the team along with mentoring and guiding new joiners and experienced developers. 
• Creating growth plans for the team and preparing training guides for other team members. 
• Refining processes in the team on a regular basis to ensure quality delivery of projects- such as coding standards, project collaboration, code review processes etc. 
• Improving overall efficiency and team productivity by introducing new methodologies and ideas in the team. 
• Working on R&D and employing innovative technologies in the company. 
• Streamlining processes which will result in saving time and cost optimization 
• Ensuring code review healthiness and shipping superior quality code 
  
  
  

• Unlimited learning and growth opportunities 
• A collaborative and cheerful work environment 
• Exceptional reward and recognition policy  
• Outstanding compensation  
• Flexible work hours  
• Opportunity to make an impact as your work will directly contribute to our business strategy.
  ​

At Nickelfox, you have a chance to craft a career path as unique as you are and become the best version of YOU. You will be part of a team with a ‘no limits’ mindset in an inclusive, people-focused culture. And we’re counting on your unique perspective to help Nickelfox grow even faster.  

Are you passionate about tech? Dedicated to learning? Come, join us to build an extraordinary experience for yourself and a dignified working world for all. 
 

What makes Nickelfox a great place for you?

In Nickelfox, you’ll join a team whose passion for technology and understanding of business has driven the company to serve clients across 25+ countries in just five years. We partner with our customers to fuel their growth story and enable them to make the right decisions with our customized technology services and insights. All in all, we are passionate to see our customers win the day. This is the reason why 80% of our business comes from repeat clients.  

Our mission is to provide dignified employment and an environment that recognizes the uniqueness of every individual and values their expertise, and contribution. We have a culture that encourages everyone to bring their authentic selves to work. Our people enjoy a collaborative work environment with exceptional training and career development. If you like working with a curious, youthful, high-performing team, Nickelfox is the place for you.

Job Description:

• The Role Requires the Person to hunt and open new accounts for the Company’s SW and platform  Solution offerings, Land & Expand, and Manage Existing Accounts and Relationships to grow business & Increase share of wallet with a clear focus on high Client Satisfaction
• Complete Ownership of Salethe s Cycle 
• To be Successful, the candidate should have experience in Software/Consultative Solution Sales, should have done concept selling, 
• Should have an understanding of IT Landscape in an enterprise, understanding of the Logistics Supply chain could be an added advantage
• The role requires the person to be quick thinker, an innovative problem solver and the ability to think on his feet will come in good stead.

Responsibilities

• Hunting New Accounts
• Business Development
• Enterprise Account & Sales Management – grow SOW
• Manage the entire sales cycle
• Maintain High level of customer satisfaction
• Pipeline management, Accurate Sales forecasting, Sales Negotiations and Business Closure.
• Exceeding Monthly and Quarterly Sales Targets

Roles and Responsibilities: 

• Must be self-driven and motivated
• Proficient in writing quality, efficient and performant code for iOS app, using Swift
• Follow right architecture and design patterns
• Aware of the agile working environment
• Document design/technical guidelines and spread knowledge across teams
• Responsible for self/peer code reviews
• Viable suggestions with clear understanding of iOS fundamentals
  
  
  Requirements :

  (Must have skills) 

• Swift (relevant knowledge)
• iOS Fundamentals
• MVVM/VIPER (relevant knowledge and experience )
• SOLID principles
• Third party integrations likes google map, firebase, Analytics
• Know about push notification & deep linking

We are looking for someone having 4-7 years of experience in Android development with good work experience in writing & debugging Android applications, experience in OOPs fundamentals, Java, Kotlin, SQLite, MySQL database management system.

Responsibilities 

- Be involved in all aspects of development: playing a critical role in design, planning, development and deployment and help develop best practices for future development.

- Fast prototyping of proof-of concept features/applications based on a brief.

- Develop and maintain new features in Mobile Application development.

- Own the delivery of an entire piece of a system or application.

- Use technical knowledge and creative thinking to provide the most innovative solutions.

- Optimize the performance of the apps and keeping up to date with the latest industry trends in mobile technologies.

Technical Skills

- Comprehensive understanding of Android application architecture, Activities, Services, Intents, Content.

- Strong Kotlin development experience

- Strong OO design and programming skills in Java (J2EE/ J2ME)

- Familiar with the Android SDK and Studio.

- Experience in web service integration (SOAP, REST, JSON, XML) is desired.

- Architecture: MVP, MVC.

Non-Technical Skills

- Must have excellent oral and written communication skills

- Must be dedicated to delivering high-quality work and adhering to timelines

- Must be a good team player, good learner and a self-starter

- Must have the ability to work independently

- Must have good analytical and problem-solving skills

What you need to have: