11+ Application service management Jobs in Delhi, NCR and Gurgaon | Application service management Job openings in Delhi, NCR and Gurgaon
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- provide first, and second-tier (L1, L2) product support via Email, Social media, and our Forums.
- Resolving all customer issues in a time-bound manner. Comply with the SLA for issue resolution.
- Monitoring application processes, application logs and taking appropriate resolution actions in case of failures. Ask customers targeted questions to understand the root of the problem quickly.
- Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues in using Enpass.
- Work closely with technical teams to investigate complex issues and enhance the quality of existing products.
- Document and follow-up customer suggestions for continued improvements to the Development Team.
- Provide daily metrics and reports on tickets; maintain the ticketing system and the tickets.
- Taking ownership of customer issues reported and seeing problems through to resolution.
- Improve Product user-guide and FAQs.
- ONLY B.TECH CANDIDATES MUST APPLY. FRESHERS DO NOT APPLY.
- CANDIDATES WITH RELEVANT TECH SUPPORT EXPERIENCE ONLY MUST APPLY
- CANDIDATE MUST HAVE FLUENT ENGLISH SPEAKING SKILLS (BOTH WRITTEN AND VERBAL)
NodeJS (Node.js)
React.jsJob Summary:
We are seeking a skilled MERN Stack Developer to join our dynamic development team. The ideal candidate will have hands-on experience in building modern web applications using MongoDB, Express.js, React.js, and Node.js. You will be responsible for designing and developing scalable, high-performance web applications and collaborating with cross-functional teams to deliver top-tier solutions.
Key Responsibilities:
- Develop and maintain responsive web applications using the MERN stack.
- Design, build, and maintain RESTful APIs and integrate third-party services.
- Collaborate with UI/UX designers, product managers, and other developers to deliver seamless user experiences.
- Optimize applications for performance and scalability.
- Write clean, maintainable, and efficient code.
- Participate in code reviews and provide constructive feedback.
- Debug and troubleshoot issues across the full stack.
- Implement security and data protection best practices.
As a Senior Security Operations Engineer, you will be an integral part of Qualys SOC (Security Operation Center) and CSIRT (Cyber Security Incident Response Team) contributing to the day-to-day activities aimed at governing entire incident management lifecycle from incident monitoring, triaging, analyzing, and responding to security incidents. This role requires a solid understanding of security technologies, incident triage/investigation & incident response, and a proactive approach to identifying and mitigating potential threats. You will leverage advanced cybersecurity tools and techniques to monitor and secure Qualys infrastructure/systems, Qualys Cloud Platforms, respond to alerts, investigate potential threats, and proactively work for mitigation of identified cyber threats/incidents. At the same time, you will be responsible for providing expert guidance to other SOC engineers in the team and working closely with SOC/CSIRT leadership to improve the organization’s security posture.
Make outbound sales calls to prospective customers from provided leads and databases.
Promote financial products such as personal loans, business loans, insurance and investment solutions.
Explain product details, benefits, interests rates, and eligibility criteria Identify customer requirements and suggest appropriate financial solutions.
Follow up with the leads and maintain a strong conversion pipeline. Achieve assigned sales targets and KPI’S on a daily and monthly basis.
Super Quality Data Architect, Data Engineering Manager / Director Profile
Mandatory (Experience 1) - Must have 12+ YOE in Data Engineering roles, with at least 2+ years in a Leadership role
Mandatory (Experience 2) - Must have 7+ YOE in hands-on Tech development with Java (Highly preferred) or Python, Node.JS, GoLang
Mandatory (Experience 3) - Must have strong experience in large data technologies, tools like HDFS, YARN, Map-Reduce, Hive, Kafka, Spark, Airflow, Presto etc.
Mandatory (Experience 4) - Strong expertise in HLD and LLD, to design scalable, maintainable data architectures.
Mandatory (Team Management) - Must have managed a team of atleast 5+ Data Engineers (Read Leadership role in CV)
Mandatory (Company) - Product Companies (Prefers high-scale, data-heavy companies)
Preferred
Preferred (Education) - Must be from Tier - 1 Colleges, preferred IIT
Preferred (Stability) - Candidate must have spent minimum 3 yrs in each company.
Preferred (Experience) - Must have recent 4+ YOE with high-growth Product startups, and should have implemented Data Engineering systems from an early stage in the Company
Responsibilities :
• Full cycle tech-recruitment - Source and hire the Technical Team through sourcing,
databases, networking sites, Social media, direct approach, referrals, etc.
• Manage the hiring process and provide a high-touch experience for the candidate
from the application to offer.
• Should be able to hire SDE1, SDE2, SDE3, Tech Leads, PM’s etc
• Provide analytical and well documented recruiting MIS reports to the rest of the
team,
• Act as a point of contact and build influential candidate relationships during the
selection process
Must have Skills:
• Minimum of 3-years & up to 8 years of Talent Acquisition experience
• Prior experience of min 3 years in tech-hiring for start-ups/product based companies
• Must have worked in a fast paced Startup
• Prior experience in technical Hiring -either as in-house recruiter or from a
Recruitment Consulting company
• Ability to conduct different types of interviews- structured, competency-based,
Psychometric, stress etc.
• Possess good negotiation skills
• Hands on experience with various selection processes -Video & Telephonic
interviewing, background reference check, etc.
• Prior knowledge of various recruitment management systems
• Good understanding of technology and technical systems
• Possess excellent communication and interpersonal skills and ability to communicate
to all levels and functions both internally and externally.
• Attitude to work hard & smart
PythonWe are looking out for a Snowflake developer for one of our premium clients for their PAN India loaction
Adobe IllustratorPosition: Product Designer (for Luxury Home Decor products)
Location: Noida
Experience: 2 years and above
Salary: upto 4.8 LPA
Qualification: Bachelor's degree in fashion design or a related field.
LOOKING FOR SOMEONE WITH RELEVANT EXPERIENCE IN HOME DECOR DESIGN, HOME ACCESSORIES DESIGN, ETC.
Responsibilities:
- Conducting market research to determine gaps in the market.
- Translating research into feasible ideas and designs that will satisfy consumers.
- Clearly outlining specifications for the design team and stakeholders.
- Collaborating with the design team, and providing helpful feedback on processes.
- Engaging audiences and using sketches, blueprints, and prototypes to gather feedback.
- Using software for detailed designs.
- Producing prototypes and models to test functionality.
- Researching tools, materials and relevant design techniques.
Requirements and skills:
- Bachelor's degree in fashion design or a related field.
- A creative eye, good imagination, and vision.
- A firm grasp of market trends and consumer preferences.
- Practical experience using computer-aided design software. Proficient in software such as Corel Draw, Photoshop, Rhino, Keyshot.
- Good technical and IT skills.
- Excellent written and verbal communication skills.
- Strong planning and organizational abilities.
- Good problem-solving skills.
Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories and consumers, enabling preventive and predictive healthcare. It helps the care-givers to track the entire patient journey from the initial appointment and maintaining their records, generating lab test reports to providing virtual consultation and home-care solutions. It is expected that this futuristic guide will strengthen doctor-patient relationship and enhance the in-clinic experience.
- Marketing for a chain of new model clinics
- Launching of new healthcare delivery models (at home/ mobile services)
- Launching of new products for Chronic & Geriatric segments
- For each initiative -Consulting / Transacting numbers, Revenues andCACs
- Creating brand advocates and running referral campaigns.
- Driving cross-sell/ up-sell campaigns for better customer LTV.
What you need to have:
- MBA from Tier 1 & 2 college
- Min 3 years post MBA experience in marketing
- Expertise in running hyper local / BTL led marketing campaigns.
- Ability to drive footfalls and drive adoption.
- Good know how of the Digital Eco-system, managing geo-targeted or pan national campaigns as and when required.
- Exposure in retail marketing an added advantage.
- A go-getter with ownership and commitment
- Excellent communication skills
Our client is AI driven digital Manufacturing solution
Python
DjangoJob description
● You'll design and build scalable systems using AI, ML to improve productivity in manufacturing operations
● You'll work on building web apps that are intuitive, intelligent and highly performant
● You will work with Designers, Solution Architect and Functional Consultant to define architecture and build
solutions
● You should be able to work in unstructured situations and help structure problems through discussions,
solutioning. Taking initiative, listening to others and working collaboratively on technology, product and
business would be really important
● You will work directly with founders from IIM, XLRI, DCE
Required Candidate profile
● Have 2-6 years of experience
● Come up with your own goals and don't need heavy direction or daily check-ins
● Have command and confidence on Python Django. Should be able to build complex solutions
● Have an understanding of databases - Relational and Non-Relational - their data models and
performance tradeoffs
● Have experience of database design and querying with a focus on performance
● Have knowledge of REST paradigm, service-oriented architecture and distributed systems
● Have a clear understanding of data structures and algorithms
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