11+ Application service management Jobs in Delhi, NCR and Gurgaon | Application service management Job openings in Delhi, NCR and Gurgaon

• provide first, and second-tier (L1, L2) product support via Email, Social media, and our Forums.

• Resolving all customer issues in a time-bound manner. Comply with the SLA for issue resolution.

• Monitoring application processes, application logs and taking appropriate resolution actions in case of failures. Ask customers targeted questions to understand the root of the problem quickly.

• Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues in using Enpass.

• Work closely with technical teams to investigate complex issues and enhance the quality of existing products.

• Document and follow-up customer suggestions for continued improvements to the Development Team.

• Provide daily metrics and reports on tickets; maintain the ticketing system and the tickets.

• Taking ownership of customer issues reported and seeing problems through to resolution.

• Improve Product user-guide and FAQs.

• ONLY B.TECH CANDIDATES MUST APPLY. FRESHERS DO NOT APPLY.

• CANDIDATES WITH RELEVANT TECH SUPPORT EXPERIENCE ONLY MUST APPLY
• CANDIDATE MUST HAVE FLUENT ENGLISH SPEAKING SKILLS (BOTH WRITTEN AND VERBAL)

 

• Work closely with our high-value customers (large Ed-Youtubers and offline Educators) and multiple teams inside Classplus to bring to life new revenue streams

• Project manage the expansion of existing revenue streams by establishing reporting and governance cadences, working closely with various business leaders within the company

• Lead the external stakeholder management, new and existing partnerships, breaking into prospective Educator networks and conducting rigorous market research

• Own hiring and scaling of new teams, business functions and creating a playbook for scaling these with low human intervention

• Spearhead 0-1 initiatives with the business leaders and help them out with process improvements as well as drive founder initiatives anchored around revenue generation

• Manage operational execution level elements as we scale and build new businesses

• Are a seasoned veteran: Have 5-7 years of experience in business teams of high-growth top-tier startups, within which Ed-tech and B2B experience is a plus

• Bring your A-game: Bring a founder mindset to work everyday - extreme ownership, buck stops at you, aggression to win, uncompromising ethics, have a strong data orientation and are a self-starter

• Are a people-person: Can work with multiple stakeholders, keep them aligned toward a common vision and maintain relationships that stand the test of time

• Know the yard: Have gotten your hands dirty with complex execution and have a strong operational experience in building things that did not exist before

• Can innovate: Have managed revenue targets in the past, while having thought of and implemented out of the box experiments that made your revenue growth organically sustainable

• Are trustworthy: Are great with people and think quick on your feet, have an irreverence for bottlenecks and reverence for solutions

• Can adapt and improvise: Have strong learning agility and pick things up quickly, are able to multitask with 2-3 simultaneously open threads and have a high tolerance for rapid context switching
  
  

At Classplus, you’re not an “employee” but a part of our “Clan”. So, you can forget about being bound by the clock as long as you’re crushing it workwise😎. Add to that some passionate people working with and around you, and what you get is the perfect work vibe you’ve been looking for!

It doesn’t matter how long your journey has been or your position in the hierarchy (we don’t do Sirs and Ma’ams); you’ll be heard, appreciated, and rewarded. One can say, we have a special place in our hearts for the Doers! ❤ 

Are you a go-getter with the chops to nail what you do? Then this is the place for you.

Sophos (www.sophos.com)
Job Description:
Software Development Engineer - Backend

Responsibilities
• Writing reusable, testable, and efficient code Develop, Code or modify, test, and
debug application programs of varying degree of complexity.
• Design and implementation of low-latency, high-availability, and performant
applications.
• Integration of user-facing elements developed by front-end developers with server
side logic Implementation of security and data protection.
• Integration of data storage solutions
Skills And Qualifications:
• Experience in design and implementation of low-latency, high availability, high
performance applications capable of handling large scale distributed workloads
Expert in Java, with knowledge of Spring boot and Hibernate framework.
• Experience with Elasticsearch
• Knowledge of user authentication and authorisation between multiple systems,
servers, and environments.
• Experience with relational databases like PostgreSQL/MySQL/Oracle.
• Able to create database schemas that represent and support business processes
Strong unit test and debugging skills
• Proficient understanding of code versioning tools such as Git.
• Understand lean approach with frequent releases and focussed on getting MVPs into
market as early as possible to increase feedback
• Passion for fast-paced and iterative software development
• Fast learner and open to working with new libraries/platforms
Nice to have:
• Experience developing in AWS/Azure/Google Cloud environments
• Solid understanding of Cloud PaaS / IaaS constructs and their APIs Understanding of
security products and secure coding techniques

Dear Candidate,

Greetings from HCL Technologies Ltd.

 

• Make sense of Cyber security and compliance frameworks that apply to your business or industry
  • Identify business risks, taking into account the role of your hosting service provider
  • Determine which Cyber security controls are required to mitigate your identified risks
  • Improve collaboration and communication during Cyber security Incident mitigation and response.
  • Establish the necessary framework based on NIST Framework to maintain and continually improve your information security program over time based on evolving scope and emerging risks
  • Document and track efforts for evidence collection and audit preparation

 

• will have primary responsibility for coordinating and implementing effective Cyber Security management across the account. This role will ensure that all Supplier obligations are met regarding compliance with Security guidelines, data protection, regulations, Supplier policies, and key controls.
• provide implementation and ongoing operation of Security management framework;
• be responsible for coordinating activities to address the key Security risk exposures;
• ensure Security awareness training of, and assistance in the implementation of robust Security management practices across Security operations;
• direct the design of controls to address emerging or new Security risk and compliance requirements;
• carry out regular and frequent assurance reviews of the design and operating effectiveness of Security controls;
• implement, monitor and report on key Security risk indicators to identify and address emerging risks;
• coordinate with other Service Providers and Security functions, to facilitate client’s audits and inspections;
• manage and report on responses and actions to address Security audit points, inspection deficiencies, or control weakness identified during normal operations.
• review outcome of cyber security risk assessment, timely implement open action items and report progress to stakeholders
• incorporate vulnerability testing as an integral part of change management
• Should have good knowledge of Cyber Security Framework and controls
• CISA ,CISM or CISSP certification should be preferred.
• Have good understanding of Security policy and process along with ITSM process.

We are looking for a Java Developer with experience in building high-performing, scalable, enterprise-grade applications, who can use Data Structures & Algorithms to make complex codes, and with a depth understanding of Java fundamentals.

Job Location: New Delhi

What you’ll do:

• Contribute to all phases of the Software development lifecycle

• Write well-designed testable, efficient code and complex code with Data Structure & Algorithms.

• Ensure designs are in compliance with specifications on Java and RestAPI.

• Prepare and produce releases of software component

• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review

• A Developer whose job includes writing complex code, testing, and fixing bugs.

• Maintain, design the database and organize collected information.

• A specialized programmer who focuses on multiple types of development.

What you’ll bring:

• 2 year to 5 years of proven hands-on Software Development experience.

• Strong experience in Java programming

• Expertise Knowledge of Data structures and Algorithms

• Proven working experience in a product-based organization (preferred)

• Understanding with Java frameworks Spring boot, Microservices and ORM frameworks.

• Must have the experience to design and build scalable REST APIs.

• Object-oriented analysis and design using common design patterns.

What you need to have:

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Job Description Are you passionate about developing the next generation of web and mobile experiences? Join us! You will be the driving force bringing innovative uses of web and mobile technology to our clients while ensuring a seamless experience across our websites and mobile apps. You will lead by example and be a coach and mentor to rest of the team members. You will work closely with all the designers and developers in ensuring high quality of deliverables while following the best practices. Responsibilities - Lead, Coach and mentor a strong and passionate team of web and mobile Engineers and Designers. - Drive new features and improve performance - Define or Review architectural standards and processes - Drive performance analysis and optimization efforts - Help set and fulfil the engineering hiring plan for the team including sourcing, screening and interviewing. - Represent the team in engineering and product meetings - Work with teams across SquareBoat to ensure a seamless user experience for our client's customers - Champion continuous improvement to help raise the bar on quality, performance and maintainability - Keep abreast of the changes in the industry and champion new technologies and development processes within the team Requirements - Bachelor’s degree in Computer Science or related field, or equivalent professional experience. - Experience leading a team of highly skilled engineers - Experience working with many cross functional partners to drive complex projects forward - Experience working with agile teams and making rapid decisions in a dynamic and disruptive environment - 5+ years of relevant software development experience - Strong communication skills

Looking for a fresh & dynamic individual, who has the zeal to grow in life. We are looking for a dynamic & smart individual with a sales flair & understanding to handle the day to day operations. Ideal candidate would be the one with good communication skills and fire in the belly to learn & grow with the organization. Ample of opportunity for anyone to learn & grow and also get exposure of various industry segments. In-hand salary would be between 15K to 20K based on the interview with an additional incentive of INR 30,000 paid annually basis performance. If you believe, you can perform better here, salary no bar. It may be revised within 6 months as well.

Adcount Technologies Private Limited (Adurcup) aims to fulfil all the backend needs of Restaurants. Founded by four students from IIT Kanpur, Adurcup is funded twice, and is currently serving services in domains of food packaging, pest control and social wifi.