11+ Application service management Jobs in Delhi, NCR and Gurgaon | Application service management Job openings in Delhi, NCR and Gurgaon
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- provide first, and second-tier (L1, L2) product support via Email, Social media, and our Forums.
- Resolving all customer issues in a time-bound manner. Comply with the SLA for issue resolution.
- Monitoring application processes, application logs and taking appropriate resolution actions in case of failures. Ask customers targeted questions to understand the root of the problem quickly.
- Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues in using Enpass.
- Work closely with technical teams to investigate complex issues and enhance the quality of existing products.
- Document and follow-up customer suggestions for continued improvements to the Development Team.
- Provide daily metrics and reports on tickets; maintain the ticketing system and the tickets.
- Taking ownership of customer issues reported and seeing problems through to resolution.
- Improve Product user-guide and FAQs.
- ONLY B.TECH CANDIDATES MUST APPLY. FRESHERS DO NOT APPLY.
- CANDIDATES WITH RELEVANT TECH SUPPORT EXPERIENCE ONLY MUST APPLY
- CANDIDATE MUST HAVE FLUENT ENGLISH SPEAKING SKILLS (BOTH WRITTEN AND VERBAL)
Searchnet India is looking for a motivated SEO Executive & Digital Marketing Specialist who can improve our online presence, increase organic traffic, and manage digital marketing campaigns across multiple platforms.
Key Responsibilities
- Conduct keyword research and implement effective SEO strategies
- Optimize website pages using on-page SEO techniques (meta tags, headings, internal linking, etc.)
- Perform off-page SEO activities such as link building and outreach
- Monitor website performance using Google Analytics and Search Console
- Plan and manage digital marketing campaigns including social media and paid ads
- Create and optimize content for better search engine visibility
- Track website traffic, rankings, and campaign performance
- Stay updated with the latest SEO trends and search engine algorithm updates
Job Description
As a Solution Architect for the Sales Team, you will play a crucial role in driving sales by providing technical expertise and designing effective solutions to meet the needs of our customers.
You will work closely with the sales team, prospects, and customers to understand their requirements, create compelling solutions, and communicate the value of our products and services. The Solution Architect will be a key liaison between the sales, product, and engineering teams to ensure seamless integration of solutions and customer satisfaction.
Key Responsibilities:
• Customer Needs Analysis
o Connect with customers to understand their pain points and business objectives.
o Conduct in-depth analysis of client requirements to design tailor-made solutions.
• Solution Design
o Develop innovative and comprehensive technical solutions that align with customer needs and demonstrate a clear understanding of the products and services offered.
• Proposals
o Respond to software development Request for Proposals (RFPs), Request for Information (RFI), and Proposals by preparing related proposals and documents, to be submitted within the timeline.
o Develop a solution architecture by collaborating with subject matter experts (SMEs) as needed to design compelling proposals, demos, and prototypes.
o Assist in ensuring proposal submissions are as per RFP guidelines.
• Expertise in our SaaS Product and Offerings
o Acquire and maintain an in-depth knowledge of the company's products, services, and capabilities.
o Learn the latest industry trends, market dynamics, and best practices.
o Identify target SaaS products through competitor analysis and market research.
o Recommend additional features and improvements to be incorporated into existing custom visuals, in alignment with current industry trends.
o Identify and conceptualize new custom visuals, driven by industry trends, to expand the range of offerings and meet evolving customer needs.
o Create and publish consulting offers in AppSource/Marketplace as per the competency and industry trends.
o Address customer issues related to published AppSource/Marketplace products (e.g., SaaS offerings, Custom visuals) to enhance the overall customer experience.
• Partner Program
o Identify relevant partner programs and their associated benefits.
o Develop a comprehensive plan, closely collaborate with subject matter experts (SMEs), track and accomplish the program objectives effectively.
o Coordinate and work to achieve Specializations.
• Identify, analyze, and review case studies/blogs for publication on the company's products and services.
• Competitor analysis and Market Research
o Learn the latest industry trends, market dynamics, and analyze competitor activities. Utilize this knowledge to adapt sales strategies and maintain a competitive edge.
• Strong interpersonal and management skills to work and communicate with people across various teams.
Qualifications & Skills:
• Candidate can come from education background - B. Tech./B.E. (CSE/IT), M. Tech. (CS/IT), BCA + MCA/B.Sc. (IT) + MCA/B.Sc. (CS) + MBA with a minimum of 60% across academic years.
• Excellent analytical and communication skills (written and verbal).
• Highly collaborative orientation. Aptitude for working with colleagues across a range of seniority levels and areas of subject matter expertise.
• Experience managing multiple areas and competing timelines.
• Eye to detail and observation skills.
• Diligence and commitment to meet stringent deadlines.
• Must have a creative mindset towards articulating the solution via presentations and demonstrations.
• In-depth knowledge of inside sales techniques, processes, and best practices.
• Familiarity with CRM software and sales analytics tools.
• Outstanding communication and presentation skills.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Strong experience in creating end-to-end proposals across Microsoft technologies.
• Strong analytical and research skills, enabling the ability to draw meaningful insights and inferences from data and construct an action plan to leverage it for business growth and sales.
Experience: 3 to 10 years
Work timings: PST/EST Shift.
Job location: Express Trade Towers 2, Second Floor, B-36, Sector 132, Noida 201301
React Native
iOS App Development
Android Development
JavascriptWhat does the core role include?
- Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance
- Designing stateless components in React Native
- Contributing in all phases of the development lifecycle
- Working with the developers to create and maintain a robust framework to support the apps
- Working with the developers to build the interface with a focus on usability features
What else can you expect in the role?
- Prepare and produce releases of software components
- Optimizing performance for the apps
- Problem-solving skills, analytical mind, and positive attitude
- Ability to think from end users perspective and focused on improving the overall product experience.
- Deliver across the entire app life cycle concept, design, build, deploy, test, release to app stores and support
What can fetch you brownie points?
- Hands on experience with React Native is required
- Hands-on experience in React Native APIs, ReactJS, Javascript, ECMAScript (OOJS) and JSX.
- Strong understanding of JavaScript ecosystem
- Hands on experience on Android in creating Hybrid / Native applications
- Demonstrable UI/UX experience on a large-scale app.
- Thorough understanding of React Native development tools like IDEs (Nuclide, Atom, Sublime Text, or Visual
- Good knowledge of JS frameworks like ReactJS is a plus.
Desired Skills and Experience
Hybrid Apps,React Native, Native iOS and Android Architecture understanding
Our client is among the rare success stories of Indian tech companies that are publicly listed. They are a pioneer in the adtech space and have built up market leadership at the global level serving fast growing digital native companies with the ability to do better audience targeting and get more ROI on their ad spends.
As a Data Operations (CPS), you will be responsible for overall coordination so as to manage end to end ad campaign delivery. You will also be responsible for interaction with all publishers that the company works with and managing ongoing relationships with them.
What you will do:
- Being responsible for the CPS affiliate channel, disbursement of offers, quality of delivery, margin management, and channel expansion
- Maximization of campaign deliveries in terms of ROI as well as absolute volume while maintaining the required margin targets
- Identifying new affiliates
- Growing business from existing affiliates
- Being responsible for the overall health of all campaigns, managing sales team/client expectations, coordination with the technical operations teams for required integrations between advertisers/clients and meeting margin targets
Desired Candidate Profile
What you need to have:- Graduation/ Post graduation in any discipline from a reputed institution
- 3+ years’ experience in the digital advertising domain, with CPS experience
- Record of working with cross functional teams and external partners
- Ability to multitask in a high pressure environment
- Basic finance understanding to manage the overall revenue and cost reconciliation
- A mindset of troubleshooting/ problem solving as required
- Maniacal attention to detail and very strict adherence to timelines
Do you wish to be a part of a disruptive team, passionate towards democratizing education for students across India? Then read more.
Our client is an expert in education financing and counselling related to higher studies abroad. They help students to understand about scholarships in various colleges abroad, whether they are eligible and how to apply for such esteemed institutions. Their dedicated page enlists every scholarship available across the globe, apart from other facilities required by students like visa counselling, forex, accommodation, Peer contacts etc.
They also offer the best resources for exams like IELTS, TOEFL and GRE apart from organising webinars and events to connect with industry experts, alumni and fellow students - that helps to prepare for these travels, loans and more. Partnered with the most prominent Banking and non-banking financiers, the team is led by FinTech-experienced IIT Kanpur alumni, passionate about offering sustainable financial offerings.
- Reporting: Developing on-demand reports
- Presenting reports to senior management; identifying and highlighting key take-aways and improvement areas
- Ad hoc problem solving: Tackling open-ended data-driven problems, as needed.
- Defining ideal target for a given marketing campaign, finding the root cause for low conversion rate in a particular segment
- Creating high-quality presentations for both internal and external stakeholders
Desired Candidate Profile
- Must have skills: SQL (preferably PSQL), MS Excel (Advanced level, VBA is a +), MS Powerpoint, Problem Solving
- Experience in creating reports, making presentations, white-space thinking
HTML/CSSRequirements may include logos, illustrations, layouts, screen compositions and design for animations, user interfaces, websites, marketing material and similar, and iterations of the same in line with feedback.. You must possess strong composition, colour and design, typography and layout skills.
You must have good awareness of design trends, what is current in advertising and graphic design, and good knowledge of tools and technology.
About Meatigo
We’re transforming the way in which Indians Eat Meat!
Meatigo is the leader in the online gourmet meat and delicatessen grocery space and we are proud to be one of the most innovative companies in the food retail space. Since 2016, we’ve worked towards transforming the way Indians eat meat by offering fresher, safer, responsibly sourced, sustainable and more nutritious meat products.
Backed by a team of people, with over 35 years of experience in meat processing & meat products, Meatigo boasts of an unrivalled expertise in cold-chain management, sourcing, manpower training and quality control. We follow an end-to-end business based on the hub and spoke model that starts from procuring the fresh produce to processing, storage and delivery. We currently deliver orders within 120 minutes across 8 Cities (and counting!)
For more details, do check out http://www.meatigo.com">www.meatigo.com
About The Role
At Meatigo, we're redefining the future of on-demand meat delivery. We're building a small team of incredibly talented programmers and developers to enable us to achieve our vision of connecting customers to better meat from Meatigo.
We are looking for a leader to launch and grow our Meatigo Tech Team.
You will be responsible for building the next version of the Meatigo Consumer Website, Consumer App, Internal Apps as well as integration into other platforms. As we gear up for the next level of growth at Meatigo, you'll lead star engineers, designers, and operators in a fastgrowing dynamic environment. This role will be based out of Gurgaon, but you will speak with customers, stakeholders and teams all across India to understand their unique needs. The role demands a mix of entrepreneurship, cross-functional collaboration, and well-honed product judgement.
Job Description: (Junior TL Lead)
This role is for a person to lead a team which forms a part of the development project for an ecommerce application. The person should have a total work experience of 6-8years in the IT industry.
Educational Requirements:
∙ Bachelor's / Master's Degree in the Computer Engg/Computer Science from reputed engineering college.
Project Management experience:
∙ Has lead a team of upto 3 developers or more over 2 full cycle development projects.
-Used Project Management tool Jira or Slack.
∙ Knowledge of testing and Software quality.
∙ Some experience on container set up and cloud deployments.
∙ A leader who inspires confidence and works as a team player.
∙ Hungry for learning.
Technology Skills and Experience
∙ Knowledge and use of CentOS and Tomcat.
∙ Knowledge and use of React.Js, Node.JS
∙ Knowledge and use of Bash, server side scripting
∙ Knowledge and use of Java Springboot
∙ Hands-on high level and detailed design knowledge and experience. ∙ Hands on development in Java using Java SDK
∙ Experience with a UI framework like Bootstrap/Material design etc. ∙ Experienced in developing componentized UIs.
∙ Working knowledge of HTML5/java script/CSS/Typescript is must. ∙ Working experience of NodeJs
∙ Developed web services APIs and consumption [REST/SOAP]. ∙ Good knowledge of the use of MVC/MVVM patterns
∙ Working with Caching layers like Redis.
∙ Knowledge and use of ERMs/ORMs preferable.
∙ TDD & BDD, the use of tools like Karma/Mocha/Jasmine is required. ∙ Application performance and scalability enhancement.
∙ Knowledge of loosely coupled design.
∙ Security aspects in design and development of applications.
Database
∙ At least 5 years’ experience with RDMS like MySQL Database, table design, normalization, and database performance.
Cloud
∙ Hands on knowledge of AWS cloud based development, deployment and support preferable.
∙ Hands on experience of using Docker containers on the AWS platform. Knowledge of Kubernetes preferable.
∙ Hands on experience in Server Management and AWS instances preferable.
Tools Knowledge and Skills
∙ Used Gitlab
∙ Used Selenium or UFT/Silk or other testing tool.
∙ Used Jira, Slack or Trello
∙ Used Nagios (optional)
Salary:
∙ INR 10-20 Lakhs inclusive of all allowances.
Location:
∙ Gurgaon, Haryana
Joining:
∙ Preferably by 15 June 2021 but latest by 01 July 2021
Java
PythonJavascript
Amazon Web Services (AWS)
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