11+ Service desk Jobs in India

We are looking for a passionate PMO Lead to be part of Enterprise PMO which responsible for the entire organization support function on compliance , adherence and Governance of Standards, Operations, Policies and Procedures. We are looking for very dynamic and energetic PMO Lead to drive the delivery governance and excellence  as per Business Objectives.  Looking of people with high level accountability and ownership to drive the things for very fast growing start-up services company in India.

The ideal candidate for this position will have at least 8
years of program management office (PMO)  with an ability to think tactically as well as strategically while leading cross functional teams in a matrixed environment. He is single point of contact for Delivery PMO and Process Governance. The primary goal of this candidate is to achieve benefits from standardizing and following project management policies, processes, and methods to be leveraged by multiple project owners. The candidate should have the ability to provide a decision support information for stakeholders (including executives) to make appropriate decisions. The candidate should also could underpin the project delivery mechanisms ensuring that all business change in an organization is managed in a controlled way.

Responsibilities:

• Transparency: providing information with a single source of the truth. Information should be relevant and accurate to support effective decision-making by stakeholders (including senior management).
• Reusability: stopping project teams from reinventing the wheel by being a central point for lessons learned templates and best practice.
• Delivery : making it easy for project teams to do their jobs by reducing bureaucracy, mentoring and process compliance. This includes the better coordination between two of delivery teams (One time Implementation and Managed Services) and other cross functional teams for SOP compliance and adherence.
• Governance: ensuring that communication to different stakeholders (including senior management) & decisions are taken by the right people , based on the right information presented. The governance role can also include audit or peer reviews, developing project and program structures, Standard Operating Procedures and ensuring accountability including of Information Security Management System as per ISO standards.
• Traceability: providing the function for managing documentation, project history and organizational knowledge.

• Create, Maintain and Own the PMO Delivery and Process Governance Metrics which includes Project Financials, Task and Ticket Metrics, Process KPI, Process Improvements, Delivery Governance and Excellence

Skills

• Gathering data about project progress and producing reports
• Developing standards and processes
• Encouraging (or enforcing where necessary) the use of those standards and processes
• Delivering training and mentoring Delivery and Process Governance PMO members and lead the team.
• Managing dependencies across multiple projects across delivery team

• MBA in Project/Operations/Systems/MIS or MCA Or equivalent
• 8-12 years’ experience in Service Desk/PMO environment, in a fast-paced though structured environment
• Strong Process and Agile Project Methodologies knowledge for managing multiple projects
• Superior verbal, written and interpersonal communication skills with both technical and non-technical audiences.
• Reporting on financial information such as Project Profitability, Claims and Invoicing
• Experience in working with agile lifecycle and/or tracking and process management tools, e.g. Zoho Projects & Desk or JIRA
• Identify and analyze opportunities and make tactical/strategic recommendations
• Hands on project management approach that includes a proven track record of project/program execution
• Need to have good understanding Competencies (AWS) and Industry specific foundations (ISMS, ISO 27001, GDPR) 
• Ability to quickly switch tasks, multi-task, be highly organized and detail oriented. 
• Ability to adapt communication style to effectively work with multiple levels within an organization 
• Experience preparing high visibility, executive level presentation materials 

Required:

Experience: 1-3 years

IT sales experience for IT products and services

Handling overseas clients is required.

Experience in using Upwork and LinkedIn is a must.

Responsibilities:

Market Research: Conduct market research to identify potential clients and industries for business development opportunities.

Lead Generation: Generate leads through various channels such as cold calling, email campaigns, Upwork, Linkedin, and networking events.

Client Engagement: Build and maintain relationships with prospective clients through effective communication and follow-up to understand their needs and requirements.

Proposal Preparation: Assist in preparing proposals, presentations, and pitches for potential clients, highlighting the company's products or services.

Sales Support: Provide support to the sales team in identifying opportunities, preparing sales collateral, and coordinating meetings with clients.

Pipeline Management: Manage and maintain a pipeline of leads and opportunities, tracking progress and updating CRM systems accordingly.

Continuous Learning: Stay updated on industry trends, market developments, and competitor activities to identify new business opportunities and improve sales strategies.

Qualifications:

Bachelor's degree in Business Administration, Marketing, or a related field.

Strong communication and interpersonal skills.

Excellent organizational and time management abilities.

Ability to work independently and as part of a team.

Proactive attitude with a drive to achieve targets and goals.

• 3+  years of hands-on experience in ERPNext Platform and Frappe Framework, Python, JavaScript and MySQL/MariaDB
• Strong knowledge of configuration and customisation of the ERPNext platform

Job Responsibilities

1) Capable of editing with the ability to meet tight deadlines.

2) Edit marketing, promotional video edit, and location-style videos.

Animation and motion graphics creation through After Effects,

3) Edit high-quality short-form and long-form video projects.

4) Work collaboratively with other video content team members and developers to complete department goals.

5) Marketing video, explainer video, and stock-gathering content.

6) Create multiple theme videos down to cohesive marketing pieces with b-roll storytelling.

Basic Qualifications And Skills

1) Bachelor’s degree required

2) Must be proficient with (After Effects, Premiere Pro, Photoshop, Illustrator

3) Archive video projects through various linear editing platforms according to department standards.

Location

DBS Business center, Bengaluru, Karnataka-560052

Culture alert: For TransFunnel, culture plays a major role. We believe in the power of ONE. We know that company culture can make or break your work experience and so we have a team that puts the human connect before anything else. Whether we work from office, home or anywhere -- we keep the connection going with plenty of fun activities. Also, we have a flat hierarchy. Hit apply if you think exploring this role would be work with fun!

Technical Skills: (must have)

• Excellent Angular 5+, NodeJS, Typescript programming skills

• Strong HTML/HTML5/JavaScript skills
• Sound understanding of MVC, MVVM, JSON, and data binding

• Hands-on experience with implementing Angular best practices (e.g. project structure, module organisation, naming convention, etc.)

• Hands-on experience with Web APIs (e.g. HTTP protocols, AJAX and REST)

• Hands-on experience of using browser events and various data types like arrays and objects, JSON, forms, closures and modules, including the use of debugging tools

• Hands-on with CSS3 and sound understanding of cross browser inconsistencies and responsive frameworks

• Experience in integrating with third party JavaScript libraries and frameworks like jQuery

• Experience with Templating

Additional Skills: (nice to have)

• Knowledge of standard authentication systems such as OAuth2, JWT and SSO

• Knowledge of WebSockets is an added advantage
• Experience with version controlling tools e.g. Git
• Experience with developing browser extensions

PRINCIPAL ACCOUNTABILITIES
Key accountability of Sr.FED will be to plan, develop, maintain and optimise codebase for web app and browser extensions of MyLOFT.

• Planning and Development
• Design Planning of the functional App in coordination with software development team
• Develop and Deliver front-end applications and browser extensions
• Develop and Integrate custom modules and components with functional app
• Writing tested, idiomatic, and documented JavaScript, HTML, and CSS
• Integrate existing template or pure HTML in angular
• Work closely with HTML developer and UI designer to deliver pixel perfect dynamic Frontend UI

• Work closely with back-end team to build and integrate REST API
• Integration with external web services e.g. Google APIs
• Testing and Maintenance
• Follow best practices for testing and maintenance to ensure that codebase is executable, readable and easy to maintain

• Ensure that security and versioning of the codebase is maintained
• Write and maintain technical documentation for ready reference
• Post Launch Optimisation
• Periodically participate in code review and refactoring to improve app performance
• Participate in user feedback sessions to identify and understand user requirements
• Beta/Marketability Tests (for POCs)
• Coordinate with development team to evaluate technical feasibility of new requirements
• Build prototypes/POCs
• Actively participate in relevant technical forums
• Participate in training and knowledge sharing initiatives

• Strong experience working as a .Net developer.
• Proficient in Microsoft .NET development using C#. Experience with web development technologies including http://asp.net/">ASP.NET, MVC, EF, HTML, JavaScript, Angular, JQuery, AJAX, and CSS.
• Experience designing and developing enterprise-grade software.
• Experience with source control management systems and deployment environments.
• Experience with debugging, performance profiling and optimization.
• Comprehensive understanding of object-oriented and service-oriented application development techniques and theories.
• Internally motivated, able to work proficiently both independently and in a team environment.

At Cityflo, we are solving the problem of commuting to the office which affects employees in big, populated Indian cities every day. Cityflo provides a bus experience like no other - we run premium AC buses for daily commuters.  We’re changing the way urban Indians commute and enabling everyone to reclaim hours of their time every day. Before the imposed lockdown due to coronavirus, we were serving about 7500 commuters per day. We plan to scale to 5,00,000 rides per day in the next 4 years in a profitable and sustainable manner.

We're looking for people who are passionate about creating great Android applications.
You've been around for a few API levels and you know how to delight Android users. You’ve got an eye for the beautiful Android design our users expect and an attention to detail down to the very last dpi. You know your way around the View hierarchy and are eager to partner with Product and Design to craft efficient, performant, and delightful user experiences. You like building for the long term and value patterns and structures that allow for maximum flexibility in a constantly evolving product.

You can read more about our engineering and culture on our blog: https://blog.cityflo.com/tag/engineering/" target="_blank">https://blog.cityflo.com/tag/engineering/

What you should have:

• At least three years of engineering experience, a large portion of which in a team environment
• Bachelors/Masters degree in Computer Science, Engineering, or a related subject.
• Strong computer science fundamentals: data structures, algorithms and programming languages
• Experience working closely with product teams, designers, and other developers to create a truly delightful mobile experience
• Familiarity with design concepts and constraints on mobile platforms.
• Extensive understanding of Android framework components and their respective lifecycles
• Experience developing highly performant Kotlin code and view layouts and the ability to diagnose performance bottlenecks
• A disciplined approach to development, testing, documentation and code structure in a team environment
• Familiarity with the Android tool ecosystem for development, testing, debugging, and performance benchmarking
• An excellent understanding of best practices for concurrency and threading
• MVVM design architecture pattern for android.

Preferred skills:

• Open Source contributions & participation in programs like Google Summer of Code are a plus.
• Have published one or more Android apps on the Play Store.
• Dependency injections: Dagger, Koin.
• Multi-threading and coroutines in Kotlin/Rxjava.

Punchh creates the consistent, modern experiences consumers expect by bringing the power of identity resolution into physical retail. Punchh is the leader in delivering one-to-one customer engagement and loyalty beyond mobile devices for a consistent brand experience through every channel. The Punchh Loyalty and Engagement Platform, powered through artificial intelligence, guides consumers through their lifecycle from first-time customer to superfan, building meaningful relationships and dramatically increasing lifetime customer value. Nearly 200 global enterprise brands rely on Punchh to grow revenue by building customer relationships. The company is based in Silicon Valley, California with a second US office in Austin, TX and global offices across Canada, India, the United Kingdom, and Singapore.

About the role:

Punchh Tech India (Fully Owned Subsidiary of Punchh Inc., USA) is looking for creative React Native developers who think outside the box and can push the limits at times! These positions are about someone who is really passionate about creating world-class mobile apps in Android and/or iOS and has a serious app store portfolio to prove it. You will be in deep at every step of the development process and must be hands-on. Involvement from brainstorming to pushing ideas to the team and getting the apps out of the door in as little time as possible. You will also be a devil's advocate and look for flaws, suggest the remedy and motivate team members.

Job Location: Jaipur / Delhi NCR

Experience Required: Relevant 2+ years in React Native.

Skillset Required:-

• Good knowledge of JavaScript, OOPS, React- Native, mobile app lifecycle, GIT/SVN.
• Good understanding of UI/UX, app preformation, memory optimisation, delivery feasibilities, coding best practices, design principles.
• Ability to integrate existing components and make custom react - native components
• Ability to think laterally and contribute to problem-solving.
• Must be skilled and enthusiastic to explore new technologies and techniques to achieve project requirements.
• Understanding requirements and functional specifications and well versed with design programming principles.
• Knowledge of react native(RN) as a primary and knowledge of Android or iOS development as secondary skills required.

Benefits:

• Medical Coverage, to keep you and your family healthy.
• Compensation that stacks up with other tech companies in your area.
• Paid vacation days and holidays to rest and relax.
• Healthy lunch provided daily to fuel you through your work.
• Opportunities for career growth and training support, including fun team building events.
• Flexibility and a comfortable work environment for you to feel your best.