11+ Service desk Jobs in India

We are looking for a passionate PMO Lead to be part of Enterprise PMO which responsible for the entire organization support function on compliance , adherence and Governance of Standards, Operations, Policies and Procedures. We are looking for very dynamic and energetic PMO Lead to drive the delivery governance and excellence  as per Business Objectives.  Looking of people with high level accountability and ownership to drive the things for very fast growing start-up services company in India.

The ideal candidate for this position will have at least 8
years of program management office (PMO)  with an ability to think tactically as well as strategically while leading cross functional teams in a matrixed environment. He is single point of contact for Delivery PMO and Process Governance. The primary goal of this candidate is to achieve benefits from standardizing and following project management policies, processes, and methods to be leveraged by multiple project owners. The candidate should have the ability to provide a decision support information for stakeholders (including executives) to make appropriate decisions. The candidate should also could underpin the project delivery mechanisms ensuring that all business change in an organization is managed in a controlled way.

Responsibilities:

• Transparency: providing information with a single source of the truth. Information should be relevant and accurate to support effective decision-making by stakeholders (including senior management).
• Reusability: stopping project teams from reinventing the wheel by being a central point for lessons learned templates and best practice.
• Delivery : making it easy for project teams to do their jobs by reducing bureaucracy, mentoring and process compliance. This includes the better coordination between two of delivery teams (One time Implementation and Managed Services) and other cross functional teams for SOP compliance and adherence.
• Governance: ensuring that communication to different stakeholders (including senior management) & decisions are taken by the right people , based on the right information presented. The governance role can also include audit or peer reviews, developing project and program structures, Standard Operating Procedures and ensuring accountability including of Information Security Management System as per ISO standards.
• Traceability: providing the function for managing documentation, project history and organizational knowledge.

• Create, Maintain and Own the PMO Delivery and Process Governance Metrics which includes Project Financials, Task and Ticket Metrics, Process KPI, Process Improvements, Delivery Governance and Excellence

Skills

• Gathering data about project progress and producing reports
• Developing standards and processes
• Encouraging (or enforcing where necessary) the use of those standards and processes
• Delivering training and mentoring Delivery and Process Governance PMO members and lead the team.
• Managing dependencies across multiple projects across delivery team

• MBA in Project/Operations/Systems/MIS or MCA Or equivalent
• 8-12 years’ experience in Service Desk/PMO environment, in a fast-paced though structured environment
• Strong Process and Agile Project Methodologies knowledge for managing multiple projects
• Superior verbal, written and interpersonal communication skills with both technical and non-technical audiences.
• Reporting on financial information such as Project Profitability, Claims and Invoicing
• Experience in working with agile lifecycle and/or tracking and process management tools, e.g. Zoho Projects & Desk or JIRA
• Identify and analyze opportunities and make tactical/strategic recommendations
• Hands on project management approach that includes a proven track record of project/program execution
• Need to have good understanding Competencies (AWS) and Industry specific foundations (ISMS, ISO 27001, GDPR) 
• Ability to quickly switch tasks, multi-task, be highly organized and detail oriented. 
• Ability to adapt communication style to effectively work with multiple levels within an organization 
• Experience preparing high visibility, executive level presentation materials 

Job Description: We are looking for a motivated Sales Intern to join our team and assist with driving sales and business development initiatives. As a Sales Intern, you will work closely with the sales and marketing teams, supporting lead generation, client outreach, and market research efforts. This is a great opportunity to gain hands-on experience in the dynamic marketing and advertising industry.

Selected intern's day-to-day responsibilities include:

1. Assist in identifying and qualifying leads

2. Support sales team with client outreach and follow-up

3. Conduct market research and gather industry insights

4. Help prepare sales presentations and proposals

5. Track and maintain sales data and reports

6. Participate in client meetings and calls as needed

Requirements:

1. Strong communication and interpersonal skills

2. Eagerness to learn and develop sales skills

3. Basic understanding of marketing and advertising

4. Self-motivated with a proactive attitude

5. Proficiency in Microsoft Office Suite (Excel, PowerPoint, etc.)

Why Join Us?

1. Gain valuable experience in sales and marketing

2. Work in a dynamic and creative environment

3. Opportunities for growth and learning

If you're ready to kickstart your career in sales and marketing, apply now!

What you will do?

Project Management

• Work with the product management team to create an engineering roadmap that aligns with the product roadmap. 
• Translate engineering roadmap into executable internal projects, and own the end-to-end execution of these projects.
• Plan, execute and deliver projects as per schedule, content, and quality metrics.
• Manage the day-to-day activities of the engineering team using Agile practices.
• Keep stakeholders continually updated on the progress of projects and operations.
• Track and report engineering health metrics (such as bugs by severity, production incidents etc.)

People Management

•  Hire and mentor a team of engineers
•  Manage learning and development, and performance of your team.
•  Own, Conceptualize and Build a tech-focused team

Technical Work

•  Core stakeholder to all technical design and architecture of team.
•  Review code, test plans, and deployment plans.
•  Focus and Strengthen all aspects of reliability

What we look for?

Must Haves

• Experience in telecom messaging software systems.
• Experience in distributed and scalable systems.
• Communication skills - excellent written and oral communication to present complex ideas/concepts in a clear and concise manner; communicating with key stakeholders with work/project progress.

Good to Have

• Experience in telecom messaging software systems.
• Experience in distributed and scalable systems.
• Communication skills - excellent written and oral communication to present complex ideas/concepts in a clear and concise manner; communicating with key stakeholders with work/project progress

We are currently looking for Senior Recruiters & International recruiters for our Job Search Services department.

Responsibilities:

· Research, register and apply for jobs available overseas, as per the client's requirement.

· Develop and implement a search strategy that includes recruitment agencies, employer websites, job boards and social networks.

· Understand the client's profile and suggest the availability of jobs as per their requirement.

· Review resumes and credentials for appropriateness of skills, experience and knowledge.

· Understand different skill sets and job descriptions and apply for the right job on job portals, recruitment boards, to recruitment agencies & directly company's website.

· Ability to interact with the clients on call and email on their job search services.

· Co-ordinate responses and interview schedules with clients, as needed

Job Description-

We are looking for a React Native Lead interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

Responsibilities

Build pixel-perfect, buttery smooth UIs across both mobile platforms. Leverage native APIs for deep integrations with both platforms. Diagnose and fix bugs and performance bottlenecks for performance that feels native. Reach out to the open source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things. Maintain code and write automated tests to ensure the product is of the highest quality. Transition existing React web apps to React Native.

Skills

Firm grasp of the JavaScript {​{​and TypeScript or ClojureScript}​}​ language and its nuances, including ES6+ syntax Knowledge of {​{​functional or object-oriented}​}​ programming Ability to write well-documented, clean Javascript code Rock solid at working with third-party dependencies and debugging dependency conflicts Familiarity with native build tools, like XCode, Gradle {​{​Android Studio, IntelliJ}​}​ Understanding of REST APIs, the document request model, and offline storage Experience with automated testing suites, like {​{​Jest or Mocha}​}​

We are looking to hire a talented and experienced Video Editor to join our Digital marketing agency. As a video editor, you will be responsible for assembling recorded film and video footage, applying artistic editing techniques and creating finished, broadcast-worthy projects that accurately reflect the vision of the production director. To ensure success as a video editor, you should have expert knowledge of modern video editing techniques, be able to visualize directorial concepts and work according to a strict time schedule. Ultimately, a top-notch video editor can perfectly translate a director's idea into a beautifully crafted film or video piece, worthy of broadcasting.

• Architect new systems and improve existing ones by instrumenting best practices and technologies.
• Identify and build automated tools for release management, deployment, monitoring and reporting
• Identity and implement latest technologies and frameworks for application system stack, deployments, automation, capacity management, resource orchestration and availability.
• Responsible for fixing support escalation cases and conducting post-incident reviews / Root Cause Analysis.

Responsibilities:

*Establishing and maintaining relationships with vendors and venues

*Planning event details and aspects, including seating, dining and guests

*Creating reliable financial reports and collecting payments on time

*Remaining under budget with all costs

*Managing events and addressing potential problems that may arise

*Planning for potential scenarios that could impact the integrity of the event

*Maintaining a working knowledge of the complex needs of a wide variety of events