ServiceNow Jobs in Mumbai
at Quantilus Innovation India
We are looking for Application Support engineer with below requirement and responsibilities.
Experience - 1-3 years with below requirement( banking domain only)
Ø Hands on experience of APM (Application Performance Monitoring)
Ø Experience on APM Monitoring tools like Dynatrace, AppDynamics, Grafana, UIM
Ø Experience on Ticketing tool like Service Now, Jira, ITSM
Ø Good Knowledge of SQL and Linux and Basic understanding of Java
Ø Basic understanding of Incident Management Process and Lifecycle
Ø Basic understanding of SLA/KPIs
Ø Basic knowledge of Microsoft Excel and Power Point
Ø Responsible to check the success Ratio of Major Application Using APM Tools.
Ø Checking Various Dashboards from APM Tools and Updating Stakeholders for any impact.
Ø Posting Telemetry in Specified time intervals on various Channels and Groups.
Ø Providing RCA for Incidents and preparing chronology.
Ø Managing Incident with SLA and Updating as per Priority and severity.
Ø Supporting Application Team in Drill Activity and Change Management Activities.
Ø Supporting Application Team with SR and extracting result from Database as required.
Ø Preparing Report of daily BAU.
ServiceNow,ITSM + CSM
• Java script
• Service Portal Enhancements
• ITIL framework
• ServiceNow implementation
Hiring for one of the global ITSM Company
Job Description- ITOM
Role: Developer & Sr. Developer (Delivery & Support)
- Basic understand on Server, Network & Application architecture
- Understanding for basic troubleshooting for Server, Network & Application
- Design & engineer solutions leveraging all appropriate components offered by ServiceNow to answer the needs for ITOM requirements.
- Configuring and setting up Service-Now application, maintain and support the implementation.
Must Have Skills:
- Implementing ITOM modules within ServiceNow
- Experience in CMDB, Discovery & Event Management
- Deep knowledge on Event co-relation rule configurations
- Experience in ServiceNow Database/Table in structure
- Experience working with performance Analytics, email notification
- Worked with transform maps, data sources and different transform scripts for data loads and management.
- Worked with schedule jobs, events, and triggers to manage business needs and handle background work.
- Expert in ServiceNow Integration, Scripted Integration and Import set Integration
We are hiring for one of the Indian IT MNC.
Open Position – For all levels (Jr., Mid-level to Sr.)
- Consult internal customers on industry and ServiceNow best practices
- Lead and own all technical aspects of project delivery and solution delivery including Application UI Configuration, Workflow Configuration
- Implement range of product offered by ServiceNow
- Develop Custom Applications
- Manage ServiceNow instance upgrade and improve its performance
- Development Integration components
- Be a key member of the overall implementation project team
- Drive the continuous improvements of our implementation methodology and service offerings based on customer experiences
- 3-8 years of Exp. in ServiceNow implementations and software development
- Familiarity with SOA technologies including as REST, SOAP
- Expertise with HTML technologies including HTML, CSS and AJAX practices
- Expertise on Incident management, Problem management, Change management, Knowledge management, Request Management and Integrations.
- Experience in coding, object-oriented and modularized software
- Demonstrated success completing complex projects, on time
- Demonstrated aptitude for learning new technologies quickly
- Proven experience as a key technical resource leading the development of solutions
- Demonstrated ability to influence and consult (providing options with pros, cons and risks) around all key technical decisions during project delivery
- Strong interpersonal skills, customer centric attitude, ability to deal with cultural diversity
- Proven team player and team builder
Good to have experience
- Experience in designing, developing, scalable and distributed system.
- Strong communication skills (both written and verbal)