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A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.
Job Summary:
- Hardware Support:
- Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
- Perform hardware repairs and upgrades.
- Software Support:
- Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
- Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.
- Network Support:
- Provide assistance in connecting workstations to the company network and resolving connectivity issues.
- Troubleshoot network-related issues on desktops and laptops.
- User Support:
- Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
- Offer guidance on proper system usage and IT best practices.
- System Maintenance:
- Regularly update and patch desktop systems to ensure security and functionality.
- Backup important files and data as per company policy.
- Documentation:
- Maintain logs of issues, solutions, and configurations for future reference.
- Document common problems and resolutions for knowledge-sharing purposes.
- Customer Service:
- Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.
Key Skills:
- Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
- Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
- Communication: Strong verbal and written communication skills to interact with end-users.
- Networking Basics: Understanding of network configurations and troubleshooting.
- Time Management: Capable of handling multiple requests and prioritizing tasks.
We’re looking for a dynamic Business Partnership Manager with a passion for education technology and an entrepreneurial spirit. If you're a relationship-builder who excels at client management, this role is for you! You’ll engage with universities and colleges, promoting courses as electives/add-ons, and play a vital part in shaping the future of education
Key Responsibilities
- Client Relationships: Build strong partnerships with educational institutions and onboard new universities and colleges.
- Presentations and Workshops: Lead impactful presentations and workshops to showcase our solutions’ value.
- Feedback Integration: Gather insights from faculty to drive product improvements.
- Sales and Growth: Meet sales objectives to fuel client growth.
- Data Compliance: Ensure data compliance and best practices.
- Cross-Department Collaboration: Collaborate with internal teams to align strategies and achieve goals.
What You Bring
- 7+ years of experience in relationship-building, public speaking, and client management.
- Strong understanding of digital education trends and the Indian higher education landscape.
- Willingness to travel frequently for client engagement and relationship-building.
Key skills
Business Relationship Management, Relationship Building, Account Management, Communication, Data Interpretation, Analytical Skills, New Business Development, Negotiation, Business Strategy, Business Process Development.
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3 years Minimum Experience Required (Vacancies 5)
Location:- Chandigarh IT Park (WFO)
Shift Timings:- UK Shift
Responsibilities:
- Develop, test, and maintain robust and scalable Python applications.
- Work collaboratively with cross-functional teams to design and implement new features.
- Ensure the performance, quality, and responsiveness of applications.
- Implement server-side logic, database integration, and system architecture.
- Choose and work with one of the following frameworks: Flask, Django, or Fast API.
- Utilize databases such as SQL, Post SQL, or MongoDB to support application development.
- Demonstrate proficiency in Linux or Ubuntu server environments.
- Knowledge of containerization tools, particularly Docker, for deployment and scalability.
- Implement and optimize caching strategies using Redis or Celery (a plus).
- Participate in the planning and implementation of Continuous Integration/Continuous Deployment (CI/CD) processes.
- Stay updated on industry trends and emerging technologies.
Qualifications:
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- Proven experience as a Python Developer with 3-5 years of hands-on development.
- In-depth knowledge of at least one of the following frameworks: Flask, Django, or Fast API.
- Strong expertise in databases such as SQL, Post SQL, or MongoDB.
- Familiarity with Linux or Ubuntu server environments.
- Proficiency in containerization tools, particularly Docker.
- Experience with Redis cache or Celery is a strong plus.
- Understanding of CI/CD processes and tools.
- Strong problem-solving and analytical skills.
- Excellent communication and collaboration abilities.
- Ability to thrive in a fast-paced and dynamic work environment.
responsibilities
• Troubleshooting on Desktops.
• Troubleshooting on Microsoft office 365, firewall and mail servers
. • Monitoring backups.
• Troubleshooting networks, virtualization, and windows servers. Capabilities
Skills
• Technology Graduate OR Bachelor of Science in IT
. • Must have a prior minimum 1 year of experience in customer service or technical support role.
• Effective interpersonal skills and relationship-building skills. • Strong written and oral communication skills (Must have).
• Strong analytical and problem-solving abilities, with keen attention to detail.
• Must be a team player but should also understand the importance of individual contributions.
• Self-motivated and directed, able to effectively prioritize and execute tasks in a high-pressure environment.
• Must be flexible to work any shift in a 24/7 operation including night shifts.
• Candidate should be open for transfer to another location or office, if the job requires so or in the interest of the business requirements. • The work location will be decided by the Organization depending upon the business requirement
. • Candidate should be amendable to work from office. Behavioral Skills
• Longevity and commitment in previous work
• Team player
• Ability to meet target under pressure and time bound deadlines.
Key responsibilities:
1. Use a personalized and need-based selling approach to consult and convert prospective customers into paid customers for Byju's premium
2. Understand the core learning needs of students through conversations with parents and align program offerings accordingly via phone, email, and text
3. Address customer objections in a consultative manner to successfully close sales
Who can apply
1. Candidates fluent in English & Hindi languages
2. Candidates willing to work from the office
3. Candidates should have a laptop
4. Candidates below the age of 30
5. No regular students allowed
Salary
Probation: Duration: 3 months
Salary during probation: ₹16,000 /month
After probation:
Annual CTC: ₹ 7,00,000 - 8,00,000 /year
Roles and Responsibilities:
Install and maintain the performance of database servers.
Develop processes for optimizing database security.
Set and maintain database standards.
Manage database access.
Performance tuning of database systems.
Install, upgrade, and manage database applications.
Diagnose and troubleshoot database errors.
Recommend and implement emerging database technologies.
Create and manage database reports, visualizations, and dashboards.
Create automation for repeating database tasks.
Be available for on-call support as needed.
Skills Required:
Strong command of MySQL server tools
Advanced knowledge of database security, backup and recovery, and performance monitoring standards.
Understanding of relational and dimensional data modeling
PowerShell and Unix shell scripting skills
Familiarity with SSAS, SSIS, SSRS
Strong mathematical and statistical knowledge
Excellent written and verbal communication skills
Impeccable attention to detail
Education and Experience Requirements:
Bachelors degree in computer science or a related field.
MCSE/MCSA certifications preferred
Experience with Linux and Windows Server environments
Extensive experience with database technologies (MySQL, MS SQL, PostgreSQL Oracle, MongoDB)
Experience with cloud services (AWS, Microsoft Azure) a plus
Benefits:
5 Days working
Paid Leaves
Healthy work environment
Rewards and Appreciation
Culture of continuous improvement
Employees engagement activities and work life balance
· Project Delivery:
Work independently in client facing situations as well as part of larger project teams in the design, development and implementation of new and improved business processes and enabling technology in Logistics, Supply Chain and IT transformation related projects.
Support business assessment and roadmaps for our client, advise clients on S/4HANA Supply Chain functionality & new features to overcome current challenges and/or optimize key business processes.
Lead/support implementation engagements using a deep knowledge of S/4HANA Supply Chain capabilities.
Demonstrate understanding of processes and best practices to help an organization improve outcomes.
Manage client stakeholders across the board and project team
CXO level stakeholder management (Client)
Monitor project financials and deliver against target profitability
· Networking and Business Development
Create and manage good independent relationships with clients and internal stakeholders
Support project and practice leadership in expanding opportunities with existing clients through proactive identification of pain points and innovative solutioning
Support practice leadership on solutioning for new business opportunities
Support pursuits related to S/4HANA Supply Chain opportunities by assisting Request for Proposals and/or Request for Information, supporting S/4HANA sales cycles
· Developing Thought Leadership and Assets
Support/develop cutting edge points of view/articles that drives equity in the market
Design and build assets that distinguish capabilities to drive additional business
· Knowledge Management
Strong contribution to knowledge sharing efforts, reviews and continually improves processes so that the team and firm capture and leverage knowledge
· People Management
Support internal capability development through robust training sessions (design curriculum/deliver sessions) for the practice.
Develop and expand S/4HANA Supply Chain professional skills through continual learning and “hands on” experience
Enable, mentor and coach colleagues in S/4HANA Supply Chain capabilities and best practices
Qualification-
MBA Preferred or Full time Graduate
Experience-
1- 15 years of relevant post qualification experience
Key Competencies and skills
· Domain knowledge in Supply Chain Management in the areas of Planning, Manufacturing & warehousing processes is a must
· Hands on experience on Available to Promise, Global ATP, Demand Driven MRP and PPDS
· Experience with inter- and intra-company processes: Make-To-Order and Engineer-To-Order
Understanding and experience of SCM related customizing and developments
Company Introduction
Idea Clan is an Internet Marketing company that works with a lot of global ecommerce, Social Media and performance marketing clients. We own an Influencer network called Viral Sparks. We work with huge brands like twentytwowords.com, ranker, diply, littlethings.com, boredometherapy, providr etc. We are a Certified GOLD partner with Microsoft and an expert at CPA (Cost per action) marketing solutions. Everyone that works at IdeaClan is family. And we grow as one.
Job Description
We are looking for a Java developer responsible for building Java applications. This includes anything between complex groups of back-end services and their client-end (desktop and mobile) counterparts. Your primary responsibility will be to design and develop these applications, and to coordinate with the rest of the team working on different layers of the infrastructure. Thus, a commitment to collaborative problem solving, sophisticated design, and product quality is essential.
Responsibilities
- Translate application storyboards and use cases into functional applications
- Design, build, and maintain efficient, reusable, and reliable Java code
- Ensure the best possible performance, quality, and responsiveness of the applications
- Identify bottlenecks and bugs, and devise solutions to these problems
- Help maintain code quality, organization, and automatization
Skills
- Proficient in Java, with a good knowledge of its ecosystems
- Proficient in Springboot, Hibernate, RabbitMQ
- Solid understanding of object-oriented programming
- Familiar with various design and architectural patterns
- Skill for writing reusable Java libraries
- Knowledge of concurrency patterns in Java
- Familiarity with concepts of MVC, JDBC, and RESTful, GraphQL
- Experience with popular web application frameworks, such as Play and Spark
- Knack for writing clean, readable Java code
- Experience with both external and embedded databases
- Understanding fundamental design principles behind a scalable application
- Basic understanding of the class loading mechanism in Java
- Creating database schemas that represent and support business processes
- Basic understanding of JVM, its limitations, weaknesses, and workarounds
- Implementing automated testing platforms and unit tests
- Proficient understanding of code versioning tools, such as Git
- Familiarity with build tools such as Ant, Maven, and Gradle
- Familiarity with continuous integration
We are searching for a Marketing Executive to help with marketing projects for our organization. The ideal candidate will be passionate about the "art" of marketing and have a wealth of ideas for developing effective tactics. He/she must bring forth a strong arsenal of techniques and methods to promote our products, services and public image. The goal is to generate B2B leads and foster client interest in our products and services in such a way that our reputation is strengthened and our growth is facilitated.
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- React Js
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Understanding of React.js and its core principles
- Strong experience with popular React.js workflows (Redux)
- Familiar with newer specifications of ES6
- Familiar with RESTful APIs
- Knowledge of HTML, CSS
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Familiar with code versioning tools (such as Git, SVN)
- Thorough understanding of React.js and its core principles
- Experience with popular React.js workflows (such as Flux or Redux).