11+ Service delivery Jobs in Delhi, NCR and Gurgaon | Service delivery Job openings in Delhi, NCR and Gurgaon

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.

REQUIREMENTS:

• Must Have: Salesforce Workflow
• Should have strong technical background with Java (Strong), Microservices architecture (MSA) (Strong), DevOps, AWS, Java, Cloud, Micro Services, DevOps
• Sound knowledge of project management, agile and software development practices
• Ability to communicate effectively in both technical and non-technical terms
• Well versed with PM tools essentially MS Project and MS Excel
• Experience in frontend and mobile apps
• Ability to conduct code reviews and ensure quality compliance
• Financials Management dealt with PL of various accounts
• Design and develop complex mappings, performance tuning of mappings, Process Flows
• Hands on experience on System designing, Event sourcing and message broker architecture
• Requirement gathering and analysis
• Define, understand, and analyse non-functional requirements for project
• Lead the technical team
• Should be able to compare technologies to find best fit for project requirements
• Should be able to troubleshoot complex or unusual bugs

RESPONSIBILITIES:

• Ensuring client satisfaction above all
• Showcasing a consulting mindset by acting as a solution provider rather than an order taker
• Identifying project/service stakeholders at an early stage and working with them to ensure that the deliverables are in sync with the benefits defined in the business case.
• Planning, organizing, and monitoring the project to deliver high quality business solutions.
• Defining the scope of the project/service, managing goals, risks, issues, and resources throughout the project lifecycle.
• Mentoring and managing team members, by giving constant on the job feedback, and by providing guidance
• Ensuring project quality of work meets defined governance, process standards and best practices.
• Reporting the status of all key metrics (eg: risk, scope, schedule, quality, customer satisfaction) from inception through closure
• Assisting the account management team in responding to new project requests
• Identifying opportunities in the current engagement to cross sell or up sell Nagarro’s offerings.

**Job Description:**

We are seeking a talented UI/UX Designer to join our team and help shape the user experience and interface of our digital products. As a UI/UX Designer, you will collaborate closely with product managers, developers, and other stakeholders to create intuitive and visually appealing designs that enhance user engagement and satisfaction.

**Responsibilities:**

1. **User Research:** Conduct user research to understand user needs, preferences, and behaviors.

2. **Wireframing and Prototyping:** Create wireframes, user flows, and prototypes to visualize design concepts and interactions.

3. **UI Design:** Design visually stunning user interfaces that are both aesthetically pleasing and intuitive to use.

4. **UX Design:** Develop user journeys, information architecture, and interaction design to optimize the overall user experience.

5. **Collaboration:** Work closely with cross-functional teams including product managers, developers, and QA testers to ensure design requirements are met.

6. **Feedback Integration:** Gather feedback from users and stakeholders and iterate on designs based on feedback and usability testing results.

7. **Brand Consistency:** Ensure design consistency and adherence to brand guidelines across all digital products and platforms.

8. **Stay Updated:** Keep abreast of industry trends, best practices, and emerging technologies in UI/UX design.

**Requirements:**

1. Proven experience as a UI/UX Designer or similar role, with a strong portfolio showcasing your design work.

2. Proficiency in design tools such as Adobe XD, Sketch, Figma, or similar.

3. Solid understanding of user-centered design principles and best practices.

4. Experience with user research methodologies and usability testing.

5. Strong communication and collaboration skills.

6. Ability to work effectively in a fast-paced, dynamic environment.

7. Bachelor's degree in Design, Human-Computer Interaction, or a related field (or equivalent work experience).

**Preferred Qualifications:**

1. Experience working in an Agile development environment.

2. Knowledge of HTML, CSS, and JavaScript for design implementation purposes.

3. Familiarity with motion design and animation principles.

4. Experience designing for mobile platforms (iOS and Android) as well as web applications.

**Join our team and be part of creating exceptional user experiences for our products!**

We are seeking a skilled React Native Developer to join our development team in Noida. As a React Native Developer, you will be responsible for designing, developing, and maintaining high-quality mobile applications using the React Native framework. You will work closely with cross-functional teams to deliver outstanding mobile solutions.

Responsibilities:

• Develop and maintain mobile applications using React Native for iOS and Android platforms.
• Collaborate with designers and backend developers to implement intuitive user interfaces and ensure seamless user experiences.
• Write clean, efficient, and maintainable code, following coding standards and best practices.
• Integrate third-party libraries and APIs to enhance application functionality.
• Conduct thorough testing and debugging to identify and resolve any issues or bugs.
• Stay updated with the latest industry trends, technologies, and best practices in mobile application development.
• Collaborate with backend developers to ensure smooth integration of server-side logic.
• Participate in code reviews and provide constructive feedback to team members.

Requirements:

• 2-5 years of professional experience in mobile application development.
• Strong proficiency in React Native framework and JavaScript.
• Good understanding of mobile app development concepts, including UI/UX design principles and mobile-specific considerations.
• Experience with RESTful APIs and asynchronous programming.
• Familiarity with version control systems, such as Git.
• Knowledge of mobile app performance optimization techniques.
• Strong problem-solving and debugging skills.
• Excellent communication and collaboration abilities.
• Ability to work effectively in a fast-paced and dynamic environment.
• Bachelor's or Master's degree in Computer Science or a related field.

Preferred Skills:

• Have practical experience on deploying an app on "Play store"

Purpose of the Role

Responsible for 100% uptime of Network with efficient and timely first support on a 24x7 basis to meet Business Goals; providing the highest level of Technology Support, Introducing and maintaining the state of the art Technology in line with the Business Strategy.

Desired Skills and Competencies

• Ability to Influence
• Customer Sensitivity
• Execution Excellence
• Functional Expertise
• Situation Handling
• Team Management
• Working Together

Role Description:

1. Work Experience: Should have work experience in Telco / ISP service Provider background
2. Should have experience in Planning and Operations of Broadband network.
3. Should Lead a Team and Manage Day to Day NOC Operation.
4. Manage Outages in the Network and Provide resolution within SLA; Handle Customer Escalation with Minimal Turnaround time.
5. Escalating Issues and Co-ordinating with vendor team on Bug fixes and Resolutions.
6. Maintain the Uptime of the network at 100%.
7. Should Monitor the Network and planning maintenance activities timely.
8. Should work on building redundancy and elimination of Point of Failures.
9. Should work on Bandwidth Management and Traffic Load Balancing Mechanism.
10. Provide backend support to cross functional teams for new provisioning and Fault Repair.
11. Should be available 24*7 for support for responding to emergency situations and planned activities.
12. Should be Responsible for Inventory Management.
13. Manage and Train NOC team, perform evaluations and hiring, and handle disciplinary responsibilities. 
14. Prepare and Maintain SOPs of critical Process; perform Process Correction on requirement basis.
15. Should analyse fault trends and plan preventive actions.
16. Should be Responsible for publishing of daily, weekly, monthly reports and statistics reports.

Technical Requirements:

1. Should have Good Knowledge of Switching and Routing.
2. Hands-on experience of BGP, MPLS, MPLS L2VPN, MPLS L3VPN, ISIS, OSPF, VLAN, DHCP, PPPoE, STP, LAN, WAN, NAT etc
3. Should have worked in Layer-2 and Layer-3 Switches, Edge Routers; preferably on Cisco and Huawei Devices.
4. Should have worked on GPON Technology and have understanding of Operation and Troubleshooting skills, hands on experience on installation and implementation of OLTs and ONTs.
5. Should have worked on NMS Tools and have understanding of SNMP Protocol.
6. Should have understanding of BNG workings principles, RADIUS and Diameter protocols.
7. Should have Good understanding of Fiber Technology.
8. Should have understanding of Wireless Technologies such as 802.1b/g/n, 802.11ac, should be able to configure WIFI routers and debug issues.
9. Must have done BE/B.Tech or equivalent in Computer Engineering/Electronics & Communication Engineering/Electronics & Electrical Engineering
10. CCNA/CCNP Certification is Preferred.

Educational Requirements

• Must possess a diploma/degree/certificate in graphic design / fine art/interface design from a recognized school, institute, or academy (NIFT, NID, Pearl Academy)

Experience:  5+ years, Proven experience with UI / UX / Graphic design with a portfolio of sample projects

Desired Candidate Profile:

Hard skills

• Experience with web and mobile app design
• Experience creating rapid prototypes
• Team management skill
• Working knowledge of responsive design and grid principles
• Strong typography, layout, and visual design skills
• Working knowledge of industry tools: Photoshop, Illustrator, InDesign, InVision, Sketch
• Working knowledge of the ideation and creation of UI design deliverables: Sitemaps, user flows, wireframes, lo-fi and hi-fi layouts, prototypes
• Ability to innovate and develop out-of-the-box solutions to complex user interaction problems

Soft skills

• Desire to learn and grow as a designer
• Proactive, independent working style
• Excellent communication skills – both spoken and written
• Ability to clearly articulate ideas and concepts
• Strong attention to detail and a keen eye for aesthetics
• Artistic eye for design, user interaction, functionality, and readability
• Strong team player who can collaborate effectively with different stakeholders
• Designers should demonstrate critical thinking and problem-solving skills
• Time-management skills to meet deadlines in a fast-paced environment
• Well organized and well planned (yes, we know this is a big ask!)
• Happy, fun-loving, and imaginative

Responsibilities:

• Develop standard UI components and style guides
• Build wireframes and storyboards to conceptualize the design
• Define visual elements, product elements, and overall design
• Taking design briefs to understand requirements
• Effectively communicate your designs to developers and other key stakeholders
• Create and implement interaction models and user interface specifications
• Conduct industry research and stay up-to-date on best practices, competitor UI designs, and emerging technologies
• Conduct, observe, and analyze usability testing sessions
• Conduct user testing of applications, software, and websites
• Develop consistent, intuitive architectures
• Support the QA team to make sure features are implemented in the coded version as intended
• Determine timeline and deliverables
• Evaluate and set best practices and standards
• Work with UI managers and team to define user flows and sitemaps
• Measure the human-computer interaction (HCI) element of a design
• Collaborate on scenarios, end-to-end experiences, and screen designs
• Work with frontend and backend developers as needed.

• B-Tech / B.E. from a reputed college / university

• Strong problem solving and analytical skills
• Good knowledge of Core Java, JSP and Servlet
• Fluency in programming constructs
• Good expertise in working with databases and Query language.
• Mature, thoughtful, and a natural fit for a collaborative, team-oriented culture
• Hard-working and eager to learn in a fast-paced, innovative environment
• Spring Boot & Microservices architecture
• Strong foundation and expert knowledge in the area of Core Java and J2EE standards.
• Sprint IOC & Spring MVC

• Experience with all levels of operation available to the front-end, such as from creating XHRs in vanilla JS to using a custom wrapper around $resource
• Proficiency with JavaScript and HTML5
• Creating custom, general use modules and components which extend the elements and modules of core AngularJS
• Experience in using build tools like Maven
• Knowledge of AngularJS practices and commonly used modules based on extensive work experience
• Creating configuration, build, and test scripts for continuous integration environments.

Role- Software Development Engineer-2

As a Software Development Engineer at Amazon, you have industry-leading technical abilities and demonstrate breadth and depth of knowledge. You build software to deliver business impact, making smart technology choices. You work in a team and drive things forward.

Top Skills

• You write high quality, maintainable, and robust code, often in Java or C++ or C#
• You recognize and adopt best practices in software engineering: design, testing, version control, documentation, build, deployment, and operations.
• You have experience building scalable software systems that are high-performance, highly-available, highly transactional, low latency and massively distributed.
• Roles & Responsibilities
• You solve problems at their root, stepping back to understand the broader context.
• You develop pragmatic solutions and build flexible systems that balance engineering complexity and timely delivery, creating business impact.
• You understand a broad range of data structures and algorithms and apply them to deliver high-performing applications.
• You recognize and use design patterns to solve business problems.
• You understand how operating systems work, perform and scale.
• You continually align your work with Amazon’s business objectives and seek to deliver business value.
• You collaborate to ensure that decisions are based on the merit of the proposal, not the proposer.
• You proactively support knowledge-sharing and build good working relationships within the team and with others in Amazon.
• You communicate clearly with your team and with other groups and listen effectively.

Skills & Experience

• Bachelors or Masters in Computer Science or relevant technical field.
• Experience in software development and full product life-cycle.
• Excellent programming skills in any object-oriented programming languages - preferably Java, C/C++/C#, Perl, Python, or Ruby.
• Strong knowledge of data structures, algorithms, and designing for performance, scalability, and availability.
• Proficiency in SQL and data modeling.

About Amazon.com

“Many of the problems we face have no textbook solution, and so we-happily-invent new ones.” – Jeff Bezos

Amazon.com – a place where builders can build. We hire the world's brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers. A Fortune 100 company based in Seattle, Washington, Amazon is the global leader in e-commerce. Amazon offers everything from books and electronics to apparel and diamond jewelry. We operate sites in Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, Mexico, Netherlands, Spain, United Kingdom and United States, and maintain dozens of fulfillment centers around the world which encompass more than 26 million square feet.

Technological innovation drives the growth of Amazon, offering our customers more selection, convenient shopping, and low prices. Amazon Web Services provides developers and small to large businesses access to the horizontally scalable state of the art cloud infrastructure like S3, EC2, AMI, CloudFront and SimpleDB, that powers Amazon.com. Developers can build any type of business on Amazon Web Services and scale their application with growing business needs.

We want you to help share and shape our mission to be Earth's most customer-centric company. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of invention that is part of our DNA. We do this every day by inventing elegant and simple solutions to complex technical and business problems. We're making history and the good news is that we've only just begun.

About Amazon India

Amazon teams in India work on complex business challenges to innovate and create efficient solutions that enable various Amazon businesses, including Amazon websites across the world as well as support Payments, Transportation, and Digital products and services like the Kindle family of tablets, e-readers and the store. We are proud to have some of the finest talent and strong leaders with proven experience working to make Amazon the Earth’s most customer-centric company.

We made our foray into the Indian market with the launch of Junglee.com, enabling retailers in India to advertise their products to millions of Indian shoppers and drive targeted traffic to their stores. In June 2013, we launched http://www.amazon.in">www.amazon.in for shoppers in India. With http://www.amazon.in">www.amazon.in, we endeavor to give customers more of what they want – low prices, vast selection, fast and reliable delivery, and a trusted and convenient online shopping experience. In just over a year of launching our India operations, we have expanded our offering to over 18 million products across 36 departments and 100s of categories! Our philosophy of working backwards from the customers is what drives our growth and success.

We will continue to strive to become a trusted and meaningful sales and logistics channel for retailers of all sizes across India and a fast, reliable and convenient online shopping destination for consumers. For us, it is always “Day 1” and we are committed to aggressively invest over the long-term and relentlessly focus on raising the bar for customer experience in India.

Amazon India offers opportunities where you can dive right in, work with smart people on challenging problems and make an impact that contributes to the lives of millions. Join us so you can - Work Hard, Have Fun and Make History.