11+ Service delivery Jobs in Delhi, NCR and Gurgaon | Service delivery Job openings in Delhi, NCR and Gurgaon

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.

REQUIREMENTS:

• Must Have: Salesforce Workflow
• Should have strong technical background with Java (Strong), Microservices architecture (MSA) (Strong), DevOps, AWS, Java, Cloud, Micro Services, DevOps
• Sound knowledge of project management, agile and software development practices
• Ability to communicate effectively in both technical and non-technical terms
• Well versed with PM tools essentially MS Project and MS Excel
• Experience in frontend and mobile apps
• Ability to conduct code reviews and ensure quality compliance
• Financials Management dealt with PL of various accounts
• Design and develop complex mappings, performance tuning of mappings, Process Flows
• Hands on experience on System designing, Event sourcing and message broker architecture
• Requirement gathering and analysis
• Define, understand, and analyse non-functional requirements for project
• Lead the technical team
• Should be able to compare technologies to find best fit for project requirements
• Should be able to troubleshoot complex or unusual bugs

RESPONSIBILITIES:

• Ensuring client satisfaction above all
• Showcasing a consulting mindset by acting as a solution provider rather than an order taker
• Identifying project/service stakeholders at an early stage and working with them to ensure that the deliverables are in sync with the benefits defined in the business case.
• Planning, organizing, and monitoring the project to deliver high quality business solutions.
• Defining the scope of the project/service, managing goals, risks, issues, and resources throughout the project lifecycle.
• Mentoring and managing team members, by giving constant on the job feedback, and by providing guidance
• Ensuring project quality of work meets defined governance, process standards and best practices.
• Reporting the status of all key metrics (eg: risk, scope, schedule, quality, customer satisfaction) from inception through closure
• Assisting the account management team in responding to new project requests
• Identifying opportunities in the current engagement to cross sell or up sell Nagarro’s offerings.

Location: New Delhi, India

Shift: (aligned with US / international time zones) -2pm TO 8:30 pm, 11 pm to 830am IST

Experience: Minimum 5+ years

Employment Type: Full-time

Role Overview

We are seeking a highly capable Executive Assistant (Night Shift) to support senior leadership in working with global teams and international stakeholders. This role requires excellent English communication skills, strong organisational discipline, and the ability to operate independently outside IST business hours.

The ideal candidate will be confident handling calls, emails, scheduling, and task coordination across time zones with professionalism and accuracy.

Key Responsibilities

Executive & Global Coordination

Provide dedicated administrative support to senior executives during night shift hours

Manage calendars and scheduling across multiple global time zones

Coordinate international meetings, calls, and virtual conferences

Communication & Stakeholder Interaction

Handle calls, emails, and messages from global clients, partners, and internal teams

Represent leadership professionally in all verbal and written communications

Draft and respond to emails, follow-ups, and summaries with clarity and precision

Task & Priority Management

Track action items from meetings and communications

Maintain structured task lists and ensure timely follow-ups

Coordinate with day-shift teams to ensure continuity and handover

Administrative Operations

Manage documents, records, and confidential information securely

Support general administrative and operational requirements during night hours

Required Qualifications & Skills

Minimum 8+ years of experience as an Executive Assistant or similar role

Outstanding spoken and written English skills (mandatory)

Strong ability to communicate confidently with international stakeholders

Excellent organizational and multitasking capabilities

Ability to work independently with minimal supervision

Proficiency in MS Office / Google Workspace

High professionalism, discretion, and reliability

Preferred Attributes

Prior experience working night shifts or with global teams

Strong ownership mindset and proactive problem-solving ability

Ability to manage pressure and prioritize effectively

Job Types: Full-time, Permanent

Benefits:

• Provident Fund

Insurity’s Next Software Engineer II

We are seeking an experienced and highly capable Software Engineer II to join our Bridge product team. This role offers the opportunity to shape the future of a core Insurity platform by building new features, modernizing both frontend and backend components, and improving system performance. The ideal candidate will bring strong technical depth, collaborative instincts, and an automation mindset—along with a passion for using next-generation tooling to enhance delivery. You’ll play a key role in projects that include UI/API modernization, system integrations, and performance tuning, while also helping to adopt agentic workflows and internal automations that scale team impact.

What Our Software Engineer II Will Do

• Design, build, and ship features across a large .NET microservices suite; own your code from design through production.
• Own quality as part of engineering: write and maintain the automation needed to protect your services (unit, integration, contract, and targeted e2e). “Done” = coded, reviewed, tested, observable, deployed.
• Evolve APIs (REST/JSON; some SOAP): define clear contracts, enforce backward-compatibility with contract tests.
• Level up automation & CI/CD: improve pipelines, quality gates, coverage, and deployment reliability; reduce flaky tests and speed feedback loops.
• Operate what you build: add logs/metrics/traces, triage issues, root-cause and fix defects.
• Partner with QA on test strategy for your changes; QA is a collaborator, not a handoff.
• Lean into generative AI to go faster—safely:
• Use coding assistants (e.g., Copilot/ChatGPT/Replit) to draft code/tests/docs and verify outputs.
• Generate synthetic test data/cases from API contracts; summarize PRs, changelogs, and incidents.
• Build lightweight internal automations (e.g., PR reviewers, log triage helpers) under our governance.
• Document decisions and how to test/use your services.

     Within 6–18 months you will:

• Independently deliver simple → moderately complex enhancements end-to-end with solid estimates.
• Extend shared test/utilities as needed for your services (you’re not a test-framework team).
• Write concise technical docs for engineers, QA, support, and ops.

Who We’re Looking For

• 6–10 years building and shipping production services/features.
• C#/.NET (ASP.NET Core, Web API), SQL Server; microservices fundamentals (service boundaries, resiliency, observability).
• Quality-through-code (must-have): you routinely add unit/integration/contract tests for the code you ship; comfortable with Playwright/Cypress or Postman/Newman for targeted e2e; GitHub Actions/Azure DevOps/Jenkins for CI/CD and quality gates.
• Generative AI fluency (must-have): practical experience using coding assistants to accelerate delivery, crafting prompts, checking/ground-truthing outputs, and safely handling code/data (privacy & IP). Bonus: generating test data/cases, PR summaries, or simple internal automations; exposure to vendor AI features or no/low-code connectors
• Strong API design & documentation; SOAP familiarity is a plus.
• Solid engineering practices: OOP, SOLID, data structures/algorithms, Git, reviews, reproducible builds.
• Azure/DevOps exposure desirable (pipelines, IaC basics, monitoring).
• Automation mindset: linters/formatters, build/deploy scripts, DB migrations, scaffolding/code-gen.
• Clear communicator; collaborates well with Product/QA/Ops; change agent within 6–12 months.
• Nice to have: Insurance domain exposure (claims/policy/billing/underwriting).
• Hybrid role (we just built a brand-new office space!)

1. Design patterns- socket communication/ micro services architecture 

2. Caching - REDIS MEMCACHED etc

3. Database - MONGO, SQL etc. min 2yrs experience with these.

4. Features created for large concurrent requests.

5. Node Js, Go lang any asynchronous programming language min 2 yrs exp with any one of them.

6. Message Queues - RABBIT MQ, Kafka etc.

7. Logging and APM (application process manager) good to have.

8. DS ALGO good to have.

About

We were founded in the year 2015 with an entrepreneurial vision to bring a digital change in the B2B landscape of India. Now, with a team of 200+ people, bijnis is working towards transforming and digitizing the way manufacturing works in the unorganized Industries like Footwear, Apparel etc.

Key Competencies:

• 2+ years of experience in React-Native based app development is a must.
• Must have published at least 1 major React-Native app
• 2+ years of experience in building consumer facing Mobile Applications in React or React Native (Layouts, animations, etc.)

• Strong UX/UI design exposure and experience in making apps work intuitively and with pixel perfect interfaces.
• Good understanding of Design and Architecture Patterns
• Strong focus on app performance
• Sound knowledge of any type of mobile app development Native(android) or Hybrid.
• Good Experience of working in React Native and its supporting architectures.
• Proficient in JavaScript, CSS, HTML5
• Strong working experience with third-party dependencies and debugging dependency conflicts.
• Ability to quickly learn React Native with Redux.
• Ability to write clean code.
• Familiarity with version control management system (e.g. git)
• Knowledge of Scrum development and DevOps

• Good time management, interpersonal and communication skills, team player.

Roles/Responsibilities: 

• Work on React Native on the front end to develop Android/iOS Apps.
• Write JavaScript code in React native for the app logic. Write business logic using Reducers, Actions and Redux framework.
• Create Android/iOS specific UI for Mobile apps.
• Integrate with Native plugins or custom written plugins for specific platforms.
• Write Modular, organized and robust code.
• Write Unit tests for your code.

We are looking to hire a skilled WordPress developer to design and implement attractive and functional websites for our clients. You will be responsible for both back-end and front-end development including the implementation of WordPress themes and plugins as well as site integration and security updates.

WordPress Developer Responsibilities:

• Meeting with clients to discuss website design and function.
• Designing and building the website front-end.
• Creating the website architecture.
• Designing and managing the website back-end including database and server integration.
• Generating WordPress themes and plugins.
• Conducting website performance tests.
• Troubleshooting content issues.
• Conducting WordPress training with the client.
• Monitoring the performance of the live website.

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers.

To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by

providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Roles and Responsibilities:-

• To Maintain the required uptime for Azure Cloud and IT Infrastructure.
• To provide the earliest resolution of the reported issues, which may include but are not limited to cloud & end-user related issues.
• Configuring and managing the alerts through Nagios, which may include but is not limited to scripting knowledge.
• Linux and Windows Server administration.
• Managing Firewalls and Domain Controllers.

Requirements

• Having relevant experience of 3+ yrs.
• Sound knowledge of Linux & Windows System administration
• Good Hands-on experience on Azure/AWS ( Willing to work on Azure only)
• Must be an expert in at least one of OpenStack, Cloudify, SaltStack, Rundeck, Ansible
• Good knowledge of networking, firewall & domain controller
• Basic knowledge of DevOps/Scripting
• Should be willing to work in rotational day shifts and WFO
• Flexibility to be able to work in a 24/7/7 environment

Life at Rezo.AI

• We take transparency very seriously. Along with a full view of team goals, get a top-level
• View across the board with our regular town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative, and productive
• environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a
• perfect work-life balance.
• Go on company-sponsored offsites, and blow off steam with your work buddies.

Perks & Benefits

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship

Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here

http://www.rezo.ai/" target="_blank">www.rezo.ai

We are looking for a person that is a skilled full-stack iOS mobile app developer, is fun and inspiring to work with, and is passionate about our mission. There are a lot of opportunities to further develop your own skills through future enhancements. Experience in the respective profile is required but the willingness to learn in a fast-paced environment is a must.