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Customer Support Jobs in Bangalore (Bengaluru)

Explore top Customer Support Job opportunities in Bangalore (Bengaluru) for Top Companies & Startups. All jobs are added by verified employees who can be contacted directly below.

Tech Support Engineer
Tech Support Engineer

Founded 2012
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Bengaluru (Bangalore)
Experience icon
1 - 5 years
Experience icon
Best in industry5 - 10 lacs/annum

Customer Support Engineer Role in India Timezone We're looking for a technical support engineer to support our customers with an experience of 1+ years. In this customer-facing role, we're seeking a passionate and highly driven professional with prior experience working in a software company. You will play a leading role in delivering overall success of the portfolio of our clients. You will do so by supporting them in resolving the issues, keeping up client engagement and through up- and cross selling. As you will become our customer’s trusted advisor, this role is ideal for someone who is consultative by nature and passionate about customer happiness. The executive will proactively engage with customers to provide strategic and tactical guidance to them in order to increase the value they acquire from BlogVault suite of products. Responsibilities 1) Provide high-quality technical support involves over email, chat and phone to our customers globally 2) Help our customers in all stages of usage of our product - during the trial, setup/configuration, and after-sales support 3) Making sure all customer issues that need engineering resolution are resolved in a timely manner. 4) Keeping our Technical Help/FAQ sections up to date. 5) Understand customer problems, reproduce them and fix them. 6) Work with our product team and contribute towards driving our product roadmap with real-world customer requirements 7) Very Strong written and verbal presentation/communication skills (ESSENTIAL) Requirements 1) You must be a computer science engineer 2) You must have at least 1-year experience with customer support for a business/enterprise tool 3) You must be willing to keep US timings (corresponding to IST 7 PM - 4 AM) 4) You should have excellent spoken and written English communication skills 5) You should be a good writer, with the ability to help non-technical people understand technical aspects of our product. You should also be able to maintain our Help/FAQ. 6) You must be great at understanding and be analyzing problems Apply with Your resume Your current CTC. IMPORTANT::: Its a technical role and will require you to work with code only. Sounds interesting? Then please apply and share your salary expectations as well as the earliest date you can join us. Please also feel free to visit our website to find out more about us.

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Customer Success Manager
Customer Success Manager

Founded 2012
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Bengaluru (Bangalore)
Experience icon
1 - 5 years
Experience icon
Best in industry5 - 10 lacs/annum

Customer Support Role - Bangalore (India timings: 7-8 AM to 5 PM) We're looking for a technical support engineer to support our customers during India hours (India timings: 7-8 AM to 5 PM) with an experience of 1+ years. We're seeking a passionate and highly driven professional with prior experience of working in a software company - Prepefrable B2B. This role is ideal for someone who is consultative by nature and passionate about customer happiness. Responsibilities 1) Provide high-quality technical support over email and chat primarily to our customers across the Globe 2) Help our customers in all stages of usage of our product - during the trial, setup/configuration, and after-sales support 3) Making sure all customer issues that need resolution by the engineering team are followed through and resolved in a timely manner. 4) Keeping our Help/FAQ sections up to date. 5) Work with our engineering team to help them understand customer problems, reproduce them and fix them. 6) Work with our product team and contribute towards driving our product roadmap with real-world customer requirements Requirements 1) Very Strong written and verbal presentation/communication skills (MOST ESSENTIAL) 1) You must be great at understanding and be analyzing problems 2) You must have at least 1-year experience with customer support for a business/enterprise tool 3) You must be willing to work in the provided timings IST 7-8 AM - 5 AM) 4) You should have excellent spoken and written English communication skills 5) You should be a good writer, with the ability to help non-technical people understand technical aspects of our product. You should also be able to maintain our Help/FAQ. 6) An engineering/technical degree would be considered a strong advantage Apply with Your resume Your current CTC and expected CTC.

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Customer Support/Technical support
Customer Support/Technical support

Founded 2012
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Bengaluru (Bangalore)
Experience icon
0 - 4 years
Experience icon
Best in industry3 - 8 lacs/annum

Customer Support Role - Bangalore (India timings: 7-8 AM to 5 PM) We're looking for a technical support engineer to support our customers during India hours (India timings: 7-8 AM to 5 PM) with an experience of 1+ years. We're seeking a passionate and highly driven professional with prior experience of working in a software company - Prepefrable B2B. This role is ideal for someone who is consultative by nature and passionate about customer happiness. Responsibilities 1) Provide high-quality technical support over email and chat primarily to our customers across the Globe 2) Help our customers in all stages of usage of our product - during the trial, setup/configuration, and after-sales support 3) Making sure all customer issues that need resolution by the engineering team are followed through and resolved in a timely manner. 4) Keeping our Help/FAQ sections up to date. 5) Work with our engineering team to help them understand customer problems, reproduce them and fix them. 6) Work with our product team and contribute towards driving our product roadmap with real-world customer requirements Requirements 1) Very Strong written and verbal presentation/communication skills (MOST ESSENTIAL) 1) You must be great at understanding and be analyzing problems 2) You must have at least 1-year experience with customer support for a business/enterprise tool 3) You must be willing to work in the provided timings IST 7-8 AM - 5 AM) 4) You should have excellent spoken and written English communication skills 5) You should be a good writer, with the ability to help non-technical people understand technical aspects of our product. You should also be able to maintain our Help/FAQ. 6) An engineering/technical degree would be considered a strong advantage Apply with Your resume Your current CTC and expected CTC.

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Customer Support Executive
Customer Support Executive

Founded 2012
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Bengaluru (Bangalore)
Experience icon
1 - 5 years
Experience icon
Best in industry5 - 10 lacs/annum

Customer Support Role - Bangalore (India timings: 7-8 AM to 5 PM) We're looking for a technical support engineer to support our customers during India hours (India timings: 7-8 AM to 5 PM) with an experience of 1+ years. We're seeking a passionate and highly driven professional with prior experience of working in a software company - Prepefrable B2B. This role is ideal for someone who is consultative by nature and passionate about customer happiness. Responsibilities 1) Provide high-quality technical support over email and chat primarily to our customers across the Globe 2) Help our customers in all stages of usage of our product - during the trial, setup/configuration, and after-sales support 3) Making sure all customer issues that need resolution by the engineering team are followed through and resolved in a timely manner. 4) Keeping our Help/FAQ sections up to date. 5) Work with our engineering team to help them understand customer problems, reproduce them and fix them. 6) Work with our product team and contribute towards driving our product roadmap with real-world customer requirements Requirements 1) Very Strong written and verbal presentation/communication skills (MOST ESSENTIAL) 1) You must be great at understanding and be analyzing problems 2) You must have at least 1-year experience with customer support for a business/enterprise tool 3) You must be willing to work in the provided timings IST 7-8 AM - 5 AM) 4) You should have excellent spoken and written English communication skills 5) You should be a good writer, with the ability to help non-technical people understand technical aspects of our product. You should also be able to maintain our Help/FAQ. 6) An engineering/technical degree would be considered a strong advantage Apply with Your resume Your current CTC and expected CTC.

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Executive - Customer Support/Telecalling - Voice Process - BPO
Executive - Customer Support/Telecalling - Voice Process - BPO

Founded 2014
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Bengaluru (Bangalore)
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1 - 4 years
Experience icon
Best in industry1 - 4 lacs/annum

- Identifies business opportunities by identifying prospects.- Sells products by establishing contact and developing relationships with prospects; recommending solutions.- Outbound calling on data collected through lead generation activities/secondary data sources.- Daily follow-ups on older leads and work on new leads.- Maintains quality service by establishing and enforcing organization standards.- Must be energetic, well-spoken, eager to close sales deals and generate revenue for the organization.

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Customer Service Executive
Customer Service Executive

Founded 2015
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Bengaluru (Bangalore)
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0 - 1 years
Experience icon
Best in industry2 - 3 lacs/annum

We're a startup working out of a bungalow in Koramangala, Bangalore trying to make life easier for car owners across India. We've been around for 3 yrs, and we provide drivers on demand and car care services through our mobile apps (Android, iOS) and website. We recently raised a pre-Series A round of $3M, which will help us grow both our team and our business. We are hiring Customer Service Executives, please find the JD below. > Good communication and convincing skills. > Fluency in English & Hindi. > Flexible for rotational shifts/week offs. > Preferably experienced candidate (>6 months)

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Priyadarshini R
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Support Customer
Support Customer

Founded 2018
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Bengaluru (Bangalore)
Experience icon
1 - 2 years
Experience icon
Best in industry2.2 - 3.5 lacs/annum

Roles: Offer optional service to meet user wants and needs resulting in user satisfaction. Gathered and analyzed statistical data and generated reports for management. Establish, maintain, and update database, records, and other user documents and verification. Communicate information to users using clear and concise language Resolve user complaints while providing superior customer service. Tools: Computers – to input data, perform basic office functions, and keep in touch via email with others in the company and with users Phones – the primary communication device used for conversations with users Online chat – communicating with users electronically through a platform on the company’s website , social media platforms Eligibility Criteria: Graduation is must English and Hindi writing and speaking ability Cricket follower

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