Responsibilities
- Manage incoming calls, chat and emails from customers in a prompt and swift manner
- Identify & assess customer’s needs, clarify information and provide solutions and alternatives wherever applicable
- Manage and resolve customer complaints, escalate to concerned authority when necessary
- Build sustainable relationships and trust with customers through open and interactive communication
- Provide accurate & complete information to improve customer satisfaction leading to noticeable results
- Maintain records of every interaction and forward to concerned team member whenever necessary
Who can apply:
- Graduate from any stream
- 2+ years experience in a customer support role
- Strong Track record of performance
- Strong listening , written and verbal communication skills
- Customer focus and adaptability to different personality types
- Ability to multitask, set priorities and manage time effectively
- Must be fluent in English, proficiency in other languages is an advantage.
- Familiarity with working Freshdesk/Zendesk/Zoho Desk is desirable
Shubham Vishwakarma
Full Stack Developer - Averlon
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LeadershipNNIIT is a pioneering Edtech start-up with the goal of empowering individuals in the digital age. We are actively seeking talented individuals to join our dynamic team in Hyderabad. If you meet the qualifications and are passionate about making an impact in the Ed-tech sector, keep reading!
Job Description:
Company: NNIIT (On-Roll)
Salary: 4 LPA Plus Incentives
Job Location: Hyderabad (On site)
Roles & Responsibilities:
- Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
- Calling to 250+ calls/day and maintain 3hrs of Talk-time thus booking 10 conductions for the week for each day
- Understand customer needs and requirements. Route qualified opportunities to the appropriate sales executives for further development and closure.
- Close sales and achieve quarterly quotas
- Research accounts, identify key players and generate interest.
- Maintain and expand your database of prospects within your assigned territory Team with channel partners to build pipeline and close deals
- Perform effective online demos to prospects.
FAQs:
Salary Expectation: Minimum 20,000 INR with the potential to reach up to 74,000
INR based on skills, experience, and interview performance.
Eligibility Criteria: Graduates with 1 to 31 years of experience in Ed-tech K9 & K12 background are eligible to apply.
Specific Skills Required: Good sales skills, proficiency in English, and strong communication abilities are essential.
Applicants: Both male and female candidates are welcome to apply.
Role: Sr QA Engineer.
Job Description:
Distacart is seeking a Senior QA Engineer to join our team. The successful candidate will be responsible for developing and maintaining infrastructure, tests, and automation for our e-commerce platform.
Qualifications.
1. B. Tech /B.E/ M.Tech with CS/IT with 60% Mandate.
Responsibilities:
- Design, develop, and maintain test automation infrastructure and frameworks.
- Develop and execute manual and automated tests to ensure the quality of our e-commerce platform.
- Work with cross-functional teams to understand requirements and identify potential issues.
- Participate in code reviews to ensure that quality standards are met.
- Investigate, reproduce, and report defects in a timely manner.
- Continuously improve our testing processes and practices.
Requirements:
- Experience with test automation tools and frameworks
- Experience in building test infra to support automation
- Experience in building mobile browsing test infra using selenium browser stack/ lambda test/ jenkins.
- Strong programming skills, preferably in Python
- Experience with Selenium or similar web automation tools
- Familiarity with RESTful web services and API testing
- Experience with Git and continuous integration tools
- Strong analytical and problem-solving skills
- Proven ability to work independently and in a team environment.
- Experience with e-commerce platforms is a plus.
This is a full-time position with a competitive salary and benefits package. If you have a passion for quality assurance and a desire to work with a talented team in a fast-paced environment, we want to hear from you!
Please share your updated profile along with the below details through mail.
Total Exp :
CTC :
Exp CTC :
Official NP :
Current Location :
Thank you.
Java
Go Programming (Golang)Back End Developer
Job Description:
Location: Pune (Initially Remote due to COVID 19)
We are looking for an experienced Backend Developer to join the team in India and be instrumental in taking our products to the next level. In this role, you will be working in close collaboration with a team of highly empowered, experienced developers who are building a high-performance, highly scaled global platform.
About the Organisation:
- It provides a dynamic, fun workplace filled with passionate individuals. We are at the cutting edge of advertising technology and there is never a dull moment at work.
- We have a truly global footprint, with our headquarters in Singapore and offices in Australia, United States, Germany, United Kingdom, and India.
- You will gain work experience in a global environment. We speak over 20 different languages, from more than 16 different nationalities and over 42% of our staff are multilingual.
You will:
- conceive, build, and operate highly distributed systems deployed around the planet
- employ cutting-edge technologies and techniques in a rapidly evolving domain
- thrive in a progressive, environment which relies on communication and initiative rather than process to deliver at a high velocity
- have a "Product Owner" rather than a "Task Implementer" attitude
Candidate's Profile:
- Experience building systems involving messaging or event-driven architectures
- Deep technical understanding of Java or Go, and willing to work with both
- Strong handle on concurrency challenges and design solutions
- Strong buyer of Agile / Lean values
- Heavy emphasis on code testing and designing for test-ability
- Maturity and aptitude to operate in a high-freedom/high-responsibility environment
- Strong troubleshooting skills
- Experience with supporting and troubleshooting large systems
- Exposure to infrastructure automation tools such as Ansible
- Exposure to IAAS platforms such as AWS EC2, GCP, etc…
- Experience with Cassandra, Aerospike, or other NoSQL databases
C++Talented C++ Developer who has experience in design, development, debugging of multi-threaded large scale application with good understanding in data structures on Linux packaging, functional testing and deployment automation very good with problem solving.
Key responsibilities :
- Understand fundamental design principles and best practices for developing backend servers and web applications
- Gather requirements, scope functionality, estimate and translate those requirements into solutions
- Implement and integrate software features as per requirements
- Deliver across the entire app life cycle
- Work in a product creation project and/or technology project with implementation or integration responsibilities
- Improve an existing code base, if required, and ability to read source code to understand data flow and origin
- Design effective data storage for the task at hand and know how to optimize query performance along the way
- Follow an agile methodology of development and delivery
- Strictly adhere to coding standards and internal practices; must be able to conduct review code
- Mentor and possibly lead junior developers
- Contribute towards innovation
- Performance optimization of apps
- Explain technologies and solutions to technical and non-technical stakeholders
- Diagnose bugs and other issues in products
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency
Must have / Good to have:
- 5-7years' experience with C++ development and relevant 3+yrs in modern version 11/14/17 would be a plus.
- Design and implementation of high-availability, and performance applications on Linux environment
- Advanced knowledge of C/C++, Object Oriented Design, STL
- Good with multithreading and data structures
- Develop back-end components to improve responsiveness and overall performance
- Familiarity with database design, integration with applications and python packaging.
- Familiarity with front-end technologies (like JavaScript and HTML5), REST API, security considerations
- Familiarity with functional testing and deployment automation frameworks
- Experience in development for 3-4 production ready application using C++ as programming language
- Experience in writing unit test cases including positive and negative test cases
- Experience of CI/CD pipeline code deployment (Git, SVN, Jenkins or Teamcity)
- Experience with Agile and DevOps methodology
- Very good problem-solving skills
- Experience with Web technologies is a plus.
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A brief about The SalesBridge.
The SalesBridge is an amalgamation of innovative and intelligent solutions. Be it demand and lead generation, BPO, or IT services, in every service we provide you will see the potential to transform your business to the next level. Our team is always game for challenges and that’s why we are passionate about finding the best solutions for our esteemed clients.
Our scalable and data-driven services can streamline your business, thereby making it more agile and profitable. From designing your campaigns to fine-tuning the sales funnels, we’ve always got your back!
Job Description:
- Market Research, Contact Discovery and Profiling. - Pre Sales, Cold Calling and Lead Generation.
- Contact Discovery via Professional networking sites, like LinkedIn, zoom info, jigsaw, inside view etc.
- Effectively perform outbound calls to target prospects in defined geographies
- Focused on achieving/ exceeding daily/ weekly/monthly targets defined for self and team
- Converting the right business opportunity/lead to an appointment for the client from US and UK. -Making outbound US calls.
Required Skills:
* Excellent Communication Skills
* Strong work ethics and sense of commitment
* Ability to work in a fast-paced environment
* Computer Skills (Word, Excel, Outlook)
* Result orientation College degree.
* LinkedIn Sales Navigator experience preferred
Company Name: The SalesBridge
Location: Kharadi, Pune
Who are we?
Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We are disrupting the way Learning, Training and Application Support content is consumed. We provide large enterprises with a SaaS platform that helps accelerate product adoption and reduce support & training efforts by providing contextual and step by step guidance inside any web application at the exact time a task is being performed. The product has redefined the way companies onboard, train, and provide support to users.
“Hustle Mode ON” is something we live by.
We are looking for an experienced Salesforce Developer to join our team. The ideal candidate should have 4 to 6 years of hands-on experience in developing and deploying custom solutions on the Salesforce platform.
Responsibilities:
- Design and develop custom solutions on the Salesforce platform (Sales Cloud and Service Cloud)
- Work closely with stakeholders to understand their requirements and translate them into technical solutions
- Develop, test and deploy custom code using Apex, VisualForce, Lightning components, Triggers and workflows
- Collaborate with the team to create and maintain technical documentation
- Ensure that all custom solutions are aligned with best practices, standards and the Salesforce platform roadmap
- Monitor and maintain the stability and performance of the Salesforce environment
- Stay current with new Salesforce releases, features, and tools
Requirements:
- 3 to 7 years of experience as a Salesforce Developer
- Strong knowledge of Salesforce Sales Cloud and Service Cloud
- Proficient in Apex, VisualForce, and Lightning components
- Experience with Salesforce data migration and integration
- Strong understanding of Agile development methodologies
- Ability to effectively communicate with stakeholders and team members
- Salesforce Certified Platform Developer I and II (preferred)
- Having Salesforce CPQ knowledge is strongly preferred
Why Whatfix?
- Stellar Growth
- YoY revenue growth of over 300%
- Doubled the workforce in 2021
- Raised $140 million to date
- Tripled the valuation since 2020
- Listed #143 fastest-growing company in North America 2021 as per Deloitte Technology Fast 500™
- Top 20 fastest-growing SaaS companies worldwide in the SaaS 1000 list
- Top 20 B2B tech companies alongside the likes of Adobe, PayPal, and Cisco
- Recognized by Gartner as a Global Market Leader in the digital adoption space
- Unique Exposure
- With 80% revenue getting generated from outside India and several Fortune 500 customers across the world, Whatfixers get the unique opportunity to work closely with the top enterprises from day one.
- Customers at the heart of everything
- Consistently scored an unprecedented 100th Percentile B2B SaaS Customer NPS during this time period, according to GrowthScore, and earned 97% CSAT score over the last two years - 21% higher than the Software Industry average.
- Gartner Peer Insights rated Whatfix 4.7/5, and G2 Crowd Reviews rated the company 4.6/5. Recognized as “Top Rated” by TrustRadius.
- Enjoy several accolades from Stevies, Golden Bridge Awards, CXA and Globee Awards for excellence in customer support
- Whatfixers comes first
- Top 20 Places to Work For, Worldwide by Glassdoor & Battery Ventures based on
- Glassdoor rating of 4.5%
- 99% approval rate of the CEO
- 2022 Best Tech Startups in San Jose by The Tech Tribune
- LinkedIn - Top 5 startups to Work For in 2020!
- Flexible Work Location - Work from any of the offices in Gurgaon / Gurugram & Bangalore / Bengaluru as per your convenience
Trusted by our investors:
- SoftBank Vision Fund2
- Sequoia Capital India
- Dragoneer Investment Group
- F-Prime Capital
- Stellaris Venture Partners
- Cisco Investments
- Eight Roads Ventures
- Helion Ventures
Note:
- We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values like - Customer First; Empathy; Transparency; Fail Fast & Scale Fast; No Hierarchies for Communication; Deep Dive & Innovate; Trust, Do it as you own it;
- We are an equal opportunity employer and value diverse people because of and not despite the differences. We do not discriminate based on race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status
· Managing large amounts of outbound calls in a timely manner.
· Identify customers' needs, clarify information, research every issue, and provide solutions.
· Seize opportunities to build comfort with customers and handhold them in Educating them about our product offerings and closing the sale of products.
· Build sustainable relationships and engage customers by taking the extra mile.
· Developing knowledge of customer needs and trends to improve customer satisfaction and loyalty.
· Frequently attend training sessions to improve knowledge and performance level.
· Meet personal/team qualitative and quantitative target
We are looking for Test Engineer: 4+years (2+ years of Test Automation)
Role: Automation Testing
Location: India
No. of Positions: 2
Work Type: Permanent
Location: Remote (within India)
NOTE: WE'RE LOOKING FOR IMMEDIATE JOINERS ONLY!
Responsibilities of a test automation developer include:
Designing and writing test automation scripts
Using test automation frameworks
Working with QA analysts and software developers to find solutions
Work with the Release Engineering team to create and maintain an automated nightly build verification (“smoke”) test.
Additional Skills:
Applicants must have experience with software testing tools Selenium with Eclipse IDE.
Programming languages: Java
We are Financial services, so Mathematical aptitude and strong problem-solving skills will be an advantage.
AngularJS (1.x)
Angular (2+)We are looking for an AngularJS Developer for our company. Your primary focus will be to implement a
complete user interface in the form of a mobile and desktop web app, with a focus on performance.
Your main duties will include creating modules and components and coupling them together into a
functional app. The artistic design will be delivered to you, together with a few HTML templates, but we
will ask for your help in regard to animations, CSS, and final HTML output. You will work in a team with
the back-end developer, and communicate with the API using standard methods. A thorough
understanding of all of the components of our platform and infrastructure is required.
Specific responsibilities include:
• Delivering a complete front end application
• Ensuring high performance on mobile and desktop
• Writing tested, idiomatic, and documented JavaScript, HTML and CSS
• Coordinating the workflow between the graphic designer, the HTML coder, and yourself
• Cooperating with the back-end developer in the process of building the RESTful API
• Communicating with external web services
CDo you wish to work for a Deep-tech Indian company developing path-breaking products which are set to disrupt every possible industry and domain?
Our client is building a scalable, cloud-controlled, and rare-earth free platform for designing, building, and deploying electric motors for various applications. It aims towards building transformative technology that will make the motors of the future simpler, smarter, more efficient, and easy-to-build in the long run.
The founders are veteran serial entrepreneurs, product experts, and motor technologists with more than eight decades of experience developing cutting-edge products and technologies. The company is bringing transformative motor technology to the forefront of commercial applications. The company aims to make deep fissures in the extant hydrocarbon and rare-earth-based energy economy to create a greener future.
What you need to join us
Are you a coding ninja, algorithmic genius, with a flair for control systems and a passion to create new path breaking technologies (with a green social impact to boot!)? Does working with a bleeding edge research oriented tech startup excite you? If so, please read on and apply.
Responsibilities
- Take ownership of firmware development for motor controllers
- Identify and develop real-time algorithms for controlling cutting-edge Motors and Generators
- Implement motor control algorithms in microcontrollers
- Debug and diagnose the firmware on the controller hardware
- Develop drivers and HAL firmware as needed for various peripherals
Skills and Experience
- Experience in embedded Firmware development
- In-depth knowledge of C programming knowledge
- Extensive engineering experiences in software development with proven track record of at least one product from concept to production
- Hands on experience with development and debugging of embedded systems
- Experience in working with real-time embedded systems and power electronics
- Experience in working with Microcontroller peripherals such as ADC, Timers, Comparators, Input-capture, PWM etc.
- Experience with microcontrollers from TI, NXP, STM32, PIC, Atmel (ARM based microcontroller experience is preferred)
- Ability to translate mathematical concepts to executable code in resource-constrained microcontroller environments
- Exposure to debugging using lab equipment such as Oscilloscopes, Multimeters, Logic Analyzers, signal generators etc.
- Hands-on experience in bringing up a new hardware with firmware written from scratch
- Experience with simulation software such as Matlab, Simulink etc is highly desirable
- Knowledge and experience of control systems is highly preferred
- Experience in automotive domain is preferable
Character Traits
- Proactive
- Problem solver
- Committed and motivated
- Inquisitive and eager to learn
- Clarity of thinking
- Sense of urgency
- Can-do attitude
- Team player
Education and Experience:
B.E – EE, CS, ME (or equivalent) from a reputed institution with 3 years of experience OR
ME/MS – EE, CS, ME (or equivalent) with 1-2 years of experience
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon