
Responsibilities
- Manage incoming calls, chat and emails from customers in a prompt and swift manner
- Identify & assess customer’s needs, clarify information and provide solutions and alternatives wherever applicable
- Manage and resolve customer complaints, escalate to concerned authority when necessary
- Build sustainable relationships and trust with customers through open and interactive communication
- Provide accurate & complete information to improve customer satisfaction leading to noticeable results
- Maintain records of every interaction and forward to concerned team member whenever necessary
Who can apply:
- Graduate from any stream
- 2+ years experience in a customer support role
- Strong Track record of performance
- Strong listening , written and verbal communication skills
- Customer focus and adaptability to different personality types
- Ability to multitask, set priorities and manage time effectively
- Must be fluent in English, proficiency in other languages is an advantage.
- Familiarity with working Freshdesk/Zendesk/Zoho Desk is desirable

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Job details:-
- Experience:- 1-3 Years
- CTC offered:- 12- 15 LPA
- Location:- Navi Mumbai (Vashi)
- No relocation will be considered
- Qualification:- Degree or diploma in Design, Graphic design or related field
- Notice period:- 0- 30 days
- Work from office
Roles & resposnibility:-
- Maintain visual consistency while pushing creative boundaries within the game.
- Build design systems and asset libraries to streamline development and iteration.
- Contribute to store creative or promotional visuals as needed.
- Experience with motion tools like After Effects or Lottie.
- Detail-oriented, self-driven, and comfortable working in a fast-paced startup environment.
- Proficiency in Adobe Photoshop, Illustrator, and Figma.
- We’re looking for a highly creative Graphic Designer with strong artistic instincts and a flair for motion design. Your primary focus will be on in-game visuals, UI art, and light animations that shape how players experience the game.
- Design immersive in-game assets: backgrounds, avatars, icons, power-ups, and UI Elements.
- Create motion graphics and micro-animations that enhance gameplay and user delight.
- Collaborate with product and design teams to translate ideas into polished visuals.
Job Title: System Administrator
Location: Gurgaon
Department: IT Support
Position Overview:
We are seeking a highly skilled and proactive System Administrator with a strong focus on Mac OS to join our IT team. The ideal candidate will be responsible for the deployment, management, and troubleshooting of Mac OS devices within our organization. This includes supporting Mac desktops, laptops, and servers, ensuring seamless integration with the network infrastructure, and providing top-tier support to end-users. The role requires a deep understanding of Mac OS, IT best practices, and the ability to collaborate effectively with cross-functional teams.
Key Responsibilities:
- Mac OS Device Management: Install, configure, and maintain macOS systems (desktops, laptops, and servers). Ensure proper setup, updates, and security for all Mac-based hardware.
- System Monitoring & Performance: Monitor and manage Mac systems for performance issues, availability, and security. Conduct routine system checks and troubleshooting of any Mac-related hardware or software issues.
- User Support & Training: Provide direct support to end-users, including troubleshooting, issue resolution, and answering questions related to Mac OS and software applications. Offer training for staff on best practices and efficient Mac usage.
- Software & Security Management: Manage software installations, patch management, and security configurations. Ensure all Mac systems are compliant with company policies, including data protection protocols and encryption standards.
- Backup & Recovery: Implement and maintain backup solutions for Mac systems. Coordinate data recovery in the event of system failure or disaster recovery scenarios.
- Network Integration: Ensure smooth integration of Mac OS devices into the broader corporate network. Troubleshoot network issues related to Mac systems, including connectivity, file-sharing, and VPNs.
- Automation & Scripting: Utilize automation tools (e.g., Jamf, Munki, or other MDM solutions) to streamline workflows, software deployment, and system management tasks. Create and maintain scripts for automating repetitive tasks (e.g., Bash, AppleScript).
- Documentation & Reporting: Maintain clear, up-to-date documentation for all processes related to Mac OS system management. Prepare regular reports on system status, security compliance, and user issues.
- Collaboration & Cross-Functional Support: Work closely with IT colleagues and other departments to ensure cross-platform compatibility and troubleshoot any cross-functional issues.
- Hardware Support & Upgrades: Support hardware lifecycle management, including Mac device procurement, setup, repairs, and disposal in accordance with company policies.
Required Qualifications:
- Proven experience as a System Administrator or similar IT role with a focus on Mac OS.
- Strong knowledge of macOS, including configuration, administration, and troubleshooting.
- Experience with Mobile Device Management (MDM) solutions (e.g., Jamf, Mosyle, Kandji).
- Familiarity with network administration, including DNS, DHCP, VPN, and file-sharing protocols.
- Proficiency with scripting and automation tools for system management (e.g., Bash, AppleScript, Automator).
- Strong understanding of security practices for macOS, including file encryption, firewall management, and endpoint protection.
- Ability to work independently and prioritize tasks in a fast-paced environment.
- Excellent communication and problem-solving skills.
- Strong attention to detail and commitment to maintaining a high level of system reliability and user satisfaction.
Preferred Qualifications:
- Apple Certified Support Professional (ACSP) or Apple Certified IT Professional (ACITP) certification.
- Experience with virtual environments (VMware, Parallels) on Mac OS.
- Knowledge of additional operating systems (Windows, Linux) and cross-platform integration.
- Bachelor's degree in Computer Science, Software Engineering, or a related technical discipline
- 2-7 Years of Experience
- Expertise in software design and development
- Proficiency with at least one Object Oriented language (e.g. Java)
- Have knowledge about Computer Science fundamentals in object-oriented design, data structures, algorithm design, problem-solving, and complexity analysis
- A strong track record of project delivery for large, cross-functional projects
- Experience with building high-performance, highly available and scalable distributed systems
- Experience with API Design, ability to architect and implement an intuitive customer and third-party integration story
- Ability to think and analyse both breadthwise (client, server, DB, control flow) and depth-wise (threads, sessions, space-time complexity) while designing and implementing services
We are looking for a talented unity developer to join our design team. As a unity developer, you will be responsible for planning and implementing game functionality, building the game code, identifying bottlenecks, and ensuring the quality of the finished product. You may also be required to build patches and install game updates.
To ensure success as a unity developer, you should have extensive experience working with Unity and Unity3D software, excellent coding skills, and a good eye for detail. A top-class Unity developer can visualize, design, and code games that speak directly to the target market.
4 – 6 years of application development with design, development, implementation, and
support experience, including the following:
o C#
o JavaScript
o HTML
o SQL
o Messaging/RabbitMQ
o Asynchronous communication patterns
Experience with Visual Studio and Git
A working understanding of build and release automation, preferably with Azure DevOps
Excellent understanding of object-oriented concepts and .Net framework
Experience in creating reusable libraries in C#
Ability to troubleshoot and isolate/solve complex bugs, connectivity issues, or OS related
issues
Ability to write complex SQL queries and stored procedures in Oracle and/or MS SQL
Proven ability to use design patterns to accomplish scalable architecture
Understanding of event-driven architecture
Experience with message brokers such as RabbitMQ
Experience in the development of REST APIs
Understanding of basic steps of an Agile SDLC
Excellent communication (both written and verbal) and interpersonal skills
Demonstrated accountability and ownership of assigned tasks
Demonstrated leadership and ability to work as a leader on large and complex tasks
Srijan Technologies is hiring for the DevOps Lead position- Cloud Team with a permanent WFH option.
Immediate Joiners or candidates with 30 days notice period are preferred.
Requirements:-
- Minimum 4-6 Years experience in DevOps Release Engineering.
- Expert-level knowledge of Git.
- Must have great command over Kubernetes
- Certified Kubernetes Administrator
- Expert-level knowledge of Shell Scripting & Jenkins so as to maintain continuous integration/deployment infrastructure.
- Expert level of knowledge in Docker.
- Expert level of Knowledge in configuration management and provisioning toolchain; At least one of Ansible / Chef / Puppet.
- Basic level of web development experience and setup: Apache, Nginx, MySQL
- Basic level of familiarity with Agile/Scrum process and JIRA.
- Expert level of Knowledge in AWS Cloud Services.

Our company is in need of a talented Content Writer to create compelling blog posts, white papers, product descriptions, social media content and web copy. We’re looking for someone who will help us expand our digital footprint and drive more value through online content. The ideal candidate should have a proven track record of producing pieces that increase engagement and drive leads. This position requires a high level of creativity, as well as the ability to use data-driven insights to write better material. The successful candidate should also be detail-oriented and committed to meeting tight deadlines. Preference will be given to those with a strong writing portfolio, bachelor’s degree and relevant work experience.
The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and the title of the manager the person will report to.
- Create content marketing campaigns to drive leads and subscribers Use SEO best practices to generate traffic to our site
- Regularly produce various content types, including email, social media posts, blogs and white papers
- Actively manage and promote our blog, and pitch articles to relevant third-party platforms
- Edit content produced by other members of the team
- Analyze content marketing metrics and makes changes as needed
- Collaborate with other departments to create innovative content ideas








