Responsibilities
- Manage incoming calls, chat and emails from customers in a prompt and swift manner
- Identify & assess customer’s needs, clarify information and provide solutions and alternatives wherever applicable
- Manage and resolve customer complaints, escalate to concerned authority when necessary
- Build sustainable relationships and trust with customers through open and interactive communication
- Provide accurate & complete information to improve customer satisfaction leading to noticeable results
- Maintain records of every interaction and forward to concerned team member whenever necessary
Who can apply:
- Graduate from any stream
- 2+ years experience in a customer support role
- Strong Track record of performance
- Strong listening , written and verbal communication skills
- Customer focus and adaptability to different personality types
- Ability to multitask, set priorities and manage time effectively
- Must be fluent in English, proficiency in other languages is an advantage.
- Familiarity with working Freshdesk/Zendesk/Zoho Desk is desirable
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Key Responsibilities
- Recognizes and seizes opportunities to contribute to agency new business
- Build product GTM narrative, and clearly explain products, value proposition, commercial and engagement model
- Organize Product trainings and roadshows across agencies
- Accountable for maintaining a positive relationship with Media agency, and providing clear lanes of communication and support
- Responsible for development of direct reports
- Establish regular check-ins with key stakeholders
- Understand who and when to pull in Tech Product team to support client-direct conversations, and more specific requests
- Manage & prioritize incoming requests from agencies
- Partner with business stakeholders to define product application & usage goals and working to ensure solutions are properly integrated, applied, and activated
- Provide feedback to product team share client & agency specific feedback, areas for improvement, opportunities, etc.
- Display strong consulting and collaboration skills
- Exhibits enthusiasm for clients’ business and industry. Maintains leading edge of knowledge of clients’ business and industry
Requirements
- 10+ years of experience, ideally in a digital or media agency or consultancy
- Strong knowledge of leading data and technology tools
- Excellent written and verbal communication skills, including demonstrated ability to create and deliver professional presentations and customer deliverables requiring little review/input from others.
- Strong attention to detail, excellent organization skills, and ability to manage multiple projects
- Demonstrable track record of success in operations and client engagement in a cross-functional environment, including product, tech, or media.
- Has deep knowledge and experience with paid media agencies
Requirements:
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A candidate must have in-depth knowledge of Laravel and Illuminate.
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Must have an understanding of Relationships & Eloquent.
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Should have proven experience to use Laravel in any of the projects either on the job or during the academics.
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Should have developed minimum 3 to 4 projects during the work experience.
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Basic Knowledge of creating REST API in Laravel.
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Basic knowledge of front-end technologies such as HTML, Javascript/jQuery, Ajax and CSS3
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Ability to understand security compliance of PHP
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An implication of OOP is must, hence in-depth understanding is necessary.
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Knowledge of Cloud-Server.
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Knowledge of CI/CD.
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Knowledge advance Front-End Technologies.
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Basic knowledge of NodeJS.
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5 Days Working
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Competitive Salary.
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Knowledge-Based Hierarchy
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Trending Technology Development
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Career Development Programs.
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Reskilling Programs.
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Comapny Sponsored National & International Certification Courses.
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Tremendous Scope of Responsibilities and KPIs Aligned with Individual and Organisational Goals.
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Exposure to working with a team size of 65+.
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Good Project Incentives and Rewards.
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Monthly Rewards and Recognition Program- Star Performer of the Month.
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Work-Life Balance.
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Fantastic Team Spirit with Creative, Fun and Open Office Work Culture.
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Write “clean”, well-designed code
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Design overall architecture of the web application and maintain quality and ensure responsiveness of applications.
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Collaborate with the rest of the engineering team and work on code versioning tools such as GIT.
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Carry out risk analysis of introducing new technology for development and infrastructure to ensure security and ultimate goal.
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Maintaining existing codebase, to include troubleshooting bugs and adding new features.
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Understanding and implementation of security and data protection.
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Documenting application changes and developing updates.
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Develop the quality product using best practices of Laravel.
Key Skills required:
Language: Java, SQL , JavaScript.
Software Ideology : Design Pattern , SOLID principle , YAGNI , KISS , Microservices, CLEAN/LAYERED architecture.
Framework: Spring (Boot, MVC, DataJPA, Security), JMS(Rabbit MQ/Apache camel/active MQ), ORM tool(Criteria API/Criteria Builder/Query DSL/Springdata JPA), REST(Jersey, Spring MVC , Feign Client) , Vaadin/GWT/jHipster/Google Polymer
Database : RDMS(Oracle/, Postgresql) , NoSql(MongoDB). Subversion : SVN , Git
Preferred Knowledge: Angular, HTML/CSS, Kotlin, Kafka , JUnit/TestNG , Docker, Kubernetes
Key Responsibilities & deliverables:
- Responsible for writing business logic and integrating it end to end (from DB-WS to UI & vice versa).
- Creating Rest endpoints to be used by other applications which will suffice the business requirements.
- Deploying the applications in cloud
- Lead and develop engineers in the engineering
- Lead technical risk mitigation, design and planning activities
- This role requires a level of technical experience and interpersonal skills to be able to work effectively as a team player with our internal
- Proactive thinking with a ‘can do’
- Improve development efficiency with new tools/frameworks
- Responsible for server-side web application logic and integration of the work
- Write the web services and APIs used by dependent application
Technical Skills
- Database creation, integration, and
- Cloud Knowledge
- Using back-end frameworks to build server-side software
- Cloud computing integration
- API integration
- Security audit
Mandatory Skills:
• Strong skills with Algorithms and Data Structures
• Strong hands-on expertise with Objective-C & Swift.
• Strong knowledge of design principles, patterns, and best practices
• Experience with offline storage, threading, and performance tuning
• Knowledge of Xcode Tools
• Experience working with iOS frameworks such as Core Data, Core Animation, Core and Core Text
• Experience with third-party libraries and APIs
• Solid understanding of the full mobile development life cycle
• Excellent Communication & Problem Solving Skills
Her is what we are looking for
• Strong and up-to-date knowledge of Swift.
• Strong knowledge of Apple Design Principles and Application Interface Guidelines.
• Experience with iOS Frameworks such as CoreData, CoreGraphics, CoreLocation and CoreAnimation.
• Experience with threading and performance tuning.
• Knowledge of Unit Testing, Instruments and Profiling.
• Knowledge of the available open-source libraries and Cocoapods for common tasks.
• Knowledge of VoIP Notifications, CallKit and Payment gateways.
• Familiarity with Real Time Databases like DynamoDB and Firebase.
• Familiarity with cloud message APIs and Push Notifications.
• Familiarity with creating dynamic libraries and modular applications. Write scalable, high-performing and reusable code.
• Knowledge of different Apple Certificates and Profiles.
• Solid understanding of the complete application development lifecycle.
• Proficient understanding of code versioning tools, such as Git.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
Qapita is a SaaS-Net startup with offices in India & Singapore. Qapita’s vision is to transform how equity is managed and traded in the private capital markets in this region. Qapita’s software solution seeks to automate the equity management process for startups including workflows around CapTables, ESOPs, Due-diligence, and transactions. Qapita’s market place solution seeks to facilitate liquidity to ESOP holders and shareholders via structured liquidity programs and secondary transactions. Qapita seeks to automate all processes for equity matters in private markets via its digital platform.
We are looking for a Senior Frontend Developer who is curious, craves for new challenges and loves to solve problems using latest technology. In this role, you will be responsible for developing and implementing user interface components using React.js concepts and workflows such as Redux, Flux, and Webpack.
You will also be responsible for profiling and improving front-end performance and documenting our front-end codebase.
Our Tech stack:
Frontend: React, Typescript, Html, SCSS
Backend: Linux (Ubuntu), ASP.NET Core, C#, Nginx, MongoDB, EventStoreDB
Responsibilities: As a Senior Frontend Developer, you will be
• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly-responsive user interface components using React concepts.
• Writing application interface code using TypeScript following React.js workflows.
• Troubleshooting interface software and debugging application code.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.
Desired Skills and Experience :
• Bachelor's degree in Computer Science, Information Technology, or a similar field.
• Previous experience working as a React.js Developer (4+ years).
• In-depth knowledge of JavaScript, CSS, HTML and front-end languages.
• Knowledge of TypeScript a plus.
• Knowledge of React tools including React.js, Webpack, Redux.
• Knowledge of performance testing frameworks including Mocha and Jest.
• Experience with browser-based debugging and performance testing software.
• Excellent troubleshooting skills.
Are you a fun loving and passionate to be a part of Global Innovator team? Are you planning to grow your career, which enhance your skills in technology? A career at SmartDocs can open many doors for you in the world of technology. If you are looking for a company that is dedicated to your ideas, recognizes you for your unique competency & contributions and provides a fun, flexible and delightful work atmosphere.
Then, we are the right place to grow your career. We are totally committed about our employees, our Clients & Customers, our work culture and especially our technology. We are an organization who encourages new ideas of employees through collaboration and creativity.
We are seeking for a dedicated individual to join SmartDocs Business Solutions as a Front-end / Mean-stack developer. The candidate will work with the product development team in-order to deliver the best practices; an ideal candidate we are looking after are those who have an experience of 0 – 2 years as a Front-end developer in Angular JS / Angular latest versions. One must possess excellent technical skills with outstanding communication, professionalism, smart-driven, Intelligent along with leadership qualities.
Desirable Skills & Expertise:
- experience of 0 – 2 years of experience as a Mean stack / Front-end Programmer in Angular JS / Angular latest versions with Master’s or Bachelor’s degree in computers are preferred.
- Must have work experience in technologies like latest version of Angular (mandatory), Java script, JSON, Bootstrap and Typescript.
- In depth understanding on Programming & Coding are mandatory.
- Knowledge in Linux environment is an added advantage.
- Possesses intellectual humility; smart-driven, creative and able to learn things from slipups, willing to raise others up.
- Excellent Communication & Analytical skills with integrated professionalism at all levels.
Key Responsibilities:
- The role is responsible for designing stunning user interfaces, coding and deploying of high-performance web applications.
- Must able to develop new efficient features and optimize the existing one.
- Team Management, Excellent interpersonal, Communication and effective organizational skills and solid technical skills.
- Should be able to communicate effectively with both technical and non-technical personnel.
- Excellent trouble shootings & problem-solving skills.
- Must involve in complete SDLC from requirement analysis through testing and deployment.
- Develop and maintain strong product knowledge.
- Guide the clients through various stages of the project and transition to support organization.
- Review existing business processes and participate in the Process Improvement Program.
Job Description:
We are looking for an Android Developer passionate about pushing mobile technologies to their limits. This Android app developer will work with our team of talented engineers to design and build the next generation of our mobile applications. Android programming works closely with other app development and technical teams.
Experience: 2 to 3 years
Location: Chennai
Responsibilities:
- Unit-test code for usability, and general reliability
- Submitting Andriod applications to clients for review and Google Play Store
- Design and Build advanced applications for the Android platform
- Continuously discover, Evaluate, and implement new technologies to maximize development efficiency
- Collaborate with cross-functional teams to define, design, and ship new features
Ongoing development of existing Android projects - Work on bug fixing and improving application performance
- Working with backend developers for API requirements in the apps
- Work with outside data sources and APIs
- Developing/customizing Android Applications.
Requirements:
- 2-3years of developing Andriod Applications
- Android mobile application design and development with an in-depth understanding of Android Architecture, Framework, Android SDK, Core Java, Kotlin, and Android debugger.
- Experience with IOS development would be an added advantage
Skilled at writing Unit Tests. - Ensure a smooth and robust application at the front end for a seamless experience for the customers
- Strong Verbal and written communication skills
- Knowledge of hardware communication via Android / NDK build / BLE is a plus
- Deliver across the entire app life cycle - design, build, deploy, test, release to app stores, and support
- Should have knowledge about versioning tools preferably GIT
- Participating in the UX design discussions by providing inputs related to the lasted android and IOS native UX design guidelines
- FireBase / AWS integration
- REST API integration / JSON understanding Familiar with the usage of database utilities outside of android
- GPS Tracking, Bluetooth integration with apps.
We are looking for key contributors to our industry leading iOS app. You'll be working on a product that has evolved tremendously over the past few years to become a global market leader - but still has a lot of room to grow. You’ll be using the most current technologies and best practices to accomplish our goals. Our typical day involves the creation of new end to end systems, building advanced architectures, creation of new features on our high uptime / frequently published App, development of fast and reliable automated testing systems and working in a culture that is always looking to improve our quality, tools, and efficiency.
In this Role, you'll get to:
▪ Lead development of features, experiments, technical projects and complex systems ▪ Lead and mentor other technical team members ▪ Learn additional mobile team related software platforms and related technologies such as Android and API Servers/GraphQL ▪ Continue to evolve our architecture and build better software in advanced Swift ▪ Be a major contributor to our Agile and Scrum practices ▪ Get involved with full stack engineering and collaborate with server, other client, and infrastructure technical team members to build the best solution
What you'll Need to Succeed:
▪ At least 3 years of experience developing iOS applications; 5 years preferred ▪ B.S. in Computer Science or quantitative field; M.S. preferred ▪ Be a leader, technical architect, mentor, and driver towards the right technology ▪ Extremely proficient in one or more mobile platforms (iOS, Android, Web) and at least one programming language (Swift, Objective C, Kotlin, JavaScript, Java, Scala, C#) ▪ Extremely proficient in modern mobile and server coding and design practices. For example, VIPER, MVVM, SOLID principals, and TDD. ▪ Working experience with Agile, Analytics, A/B testing, GIT Flow ▪ Excellent analytical thinking and problem-solving skills ▪ Great communication and coordination skills ▪ Good command of the English language
Ability to trouble shoot mechanical/electronic issues arising during the production
Ability to control waste generation
Knowledge in cylinder dimensions and Material placements
Knowledge in lamination would be preferred
We are looking for enthusiastic marketing interns to join our marketing team and provide creative ideas to help achieve our goals. You will have administrative duties in developing and implementing marketing strategies.
Selected intern's day-to-day responsibilities include:
1. Collect quantitative and qualitative data from marketing campaigns
2. Perform market analysis and research on the competition
3. Handle both online & offline marketing
4. Support the marketing team in daily administrative tasks
5. Assist in marketing and advertising promotional activities (e.g. social media, direct mail, and web)
6. Prepare promotional presentations
7. Convert leads into sales of application
Other requirements:
Should have a strong desire to learn along with a professional drive
Should have a solid understanding of different marketing techniques
Should have excellent verbal and written communication skills
Should have excellent knowledge of Android O.S.
Should have familiarity with marketing mobile applications (e.g. online analytics, and Google AdWords)
Should have passion for the marketing industry and its best practices