
Responsibilities
- Manage incoming calls, chat and emails from customers in a prompt and swift manner
- Identify & assess customer’s needs, clarify information and provide solutions and alternatives wherever applicable
- Manage and resolve customer complaints, escalate to concerned authority when necessary
- Build sustainable relationships and trust with customers through open and interactive communication
- Provide accurate & complete information to improve customer satisfaction leading to noticeable results
- Maintain records of every interaction and forward to concerned team member whenever necessary
Who can apply:
- Graduate from any stream
- 2+ years experience in a customer support role
- Strong Track record of performance
- Strong listening , written and verbal communication skills
- Customer focus and adaptability to different personality types
- Ability to multitask, set priorities and manage time effectively
- Must be fluent in English, proficiency in other languages is an advantage.
- Familiarity with working Freshdesk/Zendesk/Zoho Desk is desirable

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Job Title: Sr. Purchase Engineer (From Pharmaceutical Industry)
Location: Ghatkopar
Department: Purchase
Experience: 1-7 yrs
Qualifications:
Diploma / Bachelor's Degree in Mechanical, Electrical, or related field
Skills:
Experience in pharmaceutical, automation, or equipment manufacturing industries.
Familiarity with import/export documentation and procurement policies.
Strategic thinker with a proactive and results-oriented mind-set.
Excellent communication and interpersonal skills.
Computer knowledge like Excel, Word, Power point.
Detail-oriented with strong organizational and multitasking abilities.
Key Responsibilities:
Handle purchase requisitions and procurement of raw materials, components, and services as per company requirements.
Work with an ERP system to manage purchase orders, track inventory, and generate reports.
Conduct market research and vendor analysis to identify cost-effective and reliable suppliers.
Oversee the sourcing of materials, goods, and services to meet company requirements.
Monitor market trends and conduct cost analysis to identify cossaving opportunities.
Establish and maintain strong relationships with key suppliers and vendors.
Ensure compliance with relevant laws, regulations, and ethical standards in procurement activities.
Implement and optimize procurement processes for maximum efficiency.
Prepare and maintain purchase records, price lists, and vendor agreements.
Analyze and report on procurement metrics, performance, and budget adherence.
Implement risk management strategies to address potential disruptions in the supply chain.
Continuously evaluate and improve vendor performance and product quality.
Participate in budget planning and contribute to cost management initiatives.
Stay informed about industry trends, emerging technologies, and best practices.
Requirements:
- Knowledge of PHP web frameworks including Yii, Laravel, or CodeIgniter.
- Knowledge of front-end technologies including CSS3 JavaScript, and HTML5
- Understanding of object-oriented PHP programming.
- Previous experience creating scalable applications.
- Proficient with code versioning tools including Git, Mercurial, CVS, and SVN.
- Familiarity with SQL/NoSQL databases.
- Ability to project manage.
- Good problem-solving skills.
Qualifications and Skills:
- Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent work experience).
- Proven experience as a PHP Developer with a portfolio showcasing PHP development projects.
- Proficiency in PHP programming and experience with one or more PHP frameworks.
- Strong understanding of web development principles, HTML, CSS, and JavaScript.
- Familiarity with front-end libraries and frameworks (React, Angular, Vue. js) is a plus.
- Knowledge of database management systems (e. g. , MySQL) and SQL queries.
- Experience with version control systems (e. g. , Git) and collaborative coding workflows.
- Ability to work collaboratively in a team environment, communicate effectively, and provide constructive feedback.
- Problem-solving skills and the ability to debug and troubleshoot technical issues.
- Benefit from invaluable mentorship provided by seasoned leaders.
- Enjoy a vibrant atmosphere enriched with engaging games and activities.
- Receive quarterly rewards as a token of recognition for your valuable contributions.
- Immerse yourself in a creative and open culture that fosters innovation.
About Company -
They run a Programmatic-first, Full Funnel Growth Marketing Platform for Digital Marketers and Media Agencies globally.
We combine Machine Learning with Human Intelligence to discover unique audience insights and optimize results across the marketing funnel.
We leverage the power of programmatic media to help brands expand their targeted reach, and deliver non-linear growth by optimizing the marketing funnel for brand lift, search lift and incrementality.
Responsibilities-
1. Ability to translate client briefs into specific actionable items for different departments
2. Handling client engagements at the senior level with client team.
3. Articulate brand requirements and communicate the same to the teams internally
4. Handle the operational job requirements.
5. Should be able to minute meetings clearly
6. Follow up with internal teams for job delivery as per time lines committed
7. Should wear the brand hat and be able to disseminate information internally
8. Conduct market research and data to find out need gaps in the product.
9. Keep a track on competition activities.
10. Ensure all financials in terms of job estimation, billing and collection happens on time.
11. Be the brand custodian
Requirement -
- Strong Experience in Client servicing and customer success
- Required skills - program management, presentation/communication, number crunching.
- Experience - 3-4 years in the digital media industry
- Not looking for folks with experience outside of the digital media industry
- Someone who have worked with solution providers or publishers managing clients
Sr .Net Developer
#REMOTE# India
What We’re Looking For:
7+ years of experience in .net and sql
Strong problem-solving skills and attention to detail.
Ability to work collaboratively in a team and remotely.
Why Join Us?
Flexible work-from-home options.
Competitive salary based on experience and skills.
Opportunity to work on innovative projects with the latest technologies.
A culture that values growth, learning, and collaboration.
Role and Responsibilities
- Collaborate with multiple partners of project and act as a bridge between technical and business team
- Expertise with development along with having an ability to have team-members driven
- Identify and address technical problems and propose creative solution that would bring value to projects
- Work closely with Program manager, UX and Business teams on Estimation, timelines and delivery risks and issues
- Facilitate and drive technical discussion on requirement and change requests
- Identify delivery slippage and mitigate technical risks to avoid slippage
- Be competent in designing architecture design documents and diagrams
Must Have
- Minimum 8 years of UI experience.
- Having built complex (not Proof of Concepts) solutions on both React and Angular applications. Not familiarity but expertise is what is being looked for in both
- Build applications using HTML5, using JavaScript frameworks such as React.JS, Angular, Vue.js, CSS 3
- Having experience of Technology shift and migration
- Create/build real-time systems with high concurrency
- Having Awareness and experience of atomic design concepts, reusable elements, Progressive Web Apps, CDNs
- Build reusable UI components, ensuring that UI code base is scalable and maintainable
- Build UI component libraries to be used across the organization
- Driving code reviews effectively
Preferred Technical and Professional Expertise
- Relationship building with business and customers
- Active listening, negotiation, problem solving
- Team building
• C#
• WebAPi
• Angular or React JS
As a Senior Software Engineer / Dot Net Developer, you will:
• Design and develop applications using C#, ASP.Net MVC and .Net Core
• Proficient in one or more JavaScript libraries and frameworks such as Angular or ReactJS
• Microsoft SQL Server
• Deep understanding of object oriented design principles & patterns
• Demonstrable ability to write clean, structured, maintainable code
• Strong analytical and debugging skills
• Must display a high degree of willingness and ability to understand a new business domain, a
new product, the product’s business and technical underpinnings
• Good verbal and written communication skills
- Connecting with minimum 80 working professionals (prospective students) each day
from the leads/database present on leadsquared CRM
- Generating a pool of prospects by identifying the need of upskilling depending on
the student’s area of interest
- Helping prospective students with the detailed information about the programs
offered through phone or video counselling & create a strong pipeline
- Ensure to meet daily deliverables & achieve weekly/monthly enrolment target
● Responsible for planning, executing, and maintaining performance marketing campaigns
across channels - Facebook, Google SEM, Display, YT & UAC for both app and web funnels.
● Track the funnel performance and take steps proactively to fix leakages & breakages on a day-to-day basis.
● Work and coordinate with cross-functional teams across domains to lead and close
marketing initiatives.
● Competitive analysis to explore interesting trends, marketing strategies, tactics, and channels
to drive acquisition with an implement, test, and measure mindset.
● Analysis of performance marketing efforts & reporting of key insights, learnings & misses
once campaigns are over.
● Work and coordinate with the Creative team to ensure smooth execution of campaigns.
MUST Have
- 4-6 years of experience in application software development ( UI stack development )
- Sound knowledge of computer science fundamentals
- Proven ability to design and implement a complex (scalable and distributed ) application software on linux platform
- Hands on any of the language reactjs, Javascript
- Expert in software processes and tools ( Agile, CI/CD, Git, Jenkins )
Good to Have
- Experience in application migration to cloud











