Responsibilities
- Manage incoming calls, chat and emails from customers in a prompt and swift manner
- Identify & assess customer’s needs, clarify information and provide solutions and alternatives wherever applicable
- Manage and resolve customer complaints, escalate to concerned authority when necessary
- Build sustainable relationships and trust with customers through open and interactive communication
- Provide accurate & complete information to improve customer satisfaction leading to noticeable results
- Maintain records of every interaction and forward to concerned team member whenever necessary
Who can apply:
- Graduate from any stream
- 2+ years experience in a customer support role
- Strong Track record of performance
- Strong listening , written and verbal communication skills
- Customer focus and adaptability to different personality types
- Ability to multitask, set priorities and manage time effectively
- Must be fluent in English, proficiency in other languages is an advantage.
- Familiarity with working Freshdesk/Zendesk/Zoho Desk is desirable
Shubham Vishwakarma
Full Stack Developer - Averlon
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Gmware is Hiring!!!!
Position: Business Development Intern
Location: Remote
Stipend: 10000 per month
Duration: 6 months
Working Days: Monday to Friday
Experience : Fresher
About the Role:
We are looking for a motivated and enthusiastic Business Development Intern to join our team. As an intern, you will support our sales and marketing efforts, help expand our clients base, and contribute to the overall growth strategy of the company.
Key Responsibilities:
- Conduct market research to identify potential clients, industry trends, and new business opportunities.
- Generate leads using marketing tools, databases, and networking platforms.
- Assist in creating and delivering presentations and proposals to prospective clients.
- Collaborate with the sales team to analyze sales data and provide insights for growth strategies.
- Support the marketing team in creating campaigns to increase brand awareness.
- Maintain and update client databases, ensuring accuracy and relevance.
- Participate in business development meetings and contribute innovative ideas.
- Provide administrative support and documentation related to business development activities.
Requirements :
- Knowledge of Online Bidding Portals like Upwork, Freelancer, PPH
- Must having excellent communication skills
- Skills : Online Bidding, Proposal writing, Upwork, web development and Negotiation
- Client handling
Go Programming (Golang)
Ruby on Rails (ROR)
Ruby
Python
JavaAbout the role:
We are seeking a highly motivated Principal Engineer with expertise in building scalable, extensible customer payment solutions, identifying and addressing performance bottlenecks, collaborating with other team members across teams to innovate current/new products; Identify, communicate and implement best practices for the engineering team. Our engineering process is fully agile and has a really fast release cycle - which keeps our environment very energetic and fun.
What you will do:
- Architect, design and lead the development of key software infrastructure, systems, tools and processes, ensuring high scalability and performance.
- Collaborate with the product and other stakeholders across the company to solidify/ negotiate requirements and feasibility.
- Identify, influence and participate in making technical decisions that have a positive impact on engineering and business as a whole.
- Problem-solving that involves complex interactions, constraints imposed by systems, processes, people and physical goods.
- Drive automated solutions that enable better efficiency and process improvement
- Identify and address performance bottlenecks, collaborate with other team members across functions to innovate/improve current/new products by suggesting improvements to the software system.
- Identify, communicate and implement best practices for the engineering team.
- You will advocate for good, clean, well documented and performing code; follow standards and best practices.
- As a Principal Engineer, you will be additionally responsible for planning and timelines of all projects in your domain
We would love for you to have:
- Education: Bachelors/Masters in Computer Science
- Experience: 7-10 yrs recent hands-on experience of working on scalable systems and a diverse set of products/systems.
- Experience with Java stack. Hands-on experience with development and troubleshooting of services.
- Experience with SQL and NoSQL databases and Hadoop stack.
- Experience in System Design of complex Supply-Chain e-commerce systems, Algorithm design and their optimization is a huge plus.
- Strong working knowledge of any REST-based framework, OOPS, Design Patterns
- Expert level experience in building fault-tolerant and scalable platforms.
- Excellent problem-solving skills
- Strong verbal and written (technical) communication and able to work across teams like Business, Product, Engineering, Analytics, App Engineering seamlessly.
- Ability to deliver great results in an agile development
- Exposure to open-source libraries and frameworks.
- Experience with the full software development lifecycle, design, develop, review, debug, document, and deliver (especially in a multi-location organization).
- Ability and experience in the evaluation and integration of third-party systems and libraries and independent completion of POC. Prior experience in integrating with 3rd party Payment solution (like Stripe) is a plus.
- Passion for performance benchmarking and debugging
Education and/or Experience:
Graduation/Post Graduation with minimum 1 to 3 years’ experience in the complete recruitment life
cycle for sourcing the best talent from diverse sources after identification of manpower requirement.
Language Skills: Proficiency in English (Written and Verbal)
Good understanding of MS Office.
JOB DESCRIPTION
Objectives:
1. Experience in Social Media Hiring and Boolean/String Searches & Talent Mapping
2. Updating candidate records and job postings in Applicant Tracking Systems.&
coordinating interview drives on a specified date
3. Regular meeting with the Hiring Managers to discuss the details about the
requirements and about their hiring plan.
4. Working on the sourcing plans for recruitment, referral schemes, vendor management etc
5. Involve in market analysis to provide inputs to delivery and to the
current market scenario and suggest alternate ways to successfully fulfill the positions
when faced with challenges.
6. Managing Pipelines.
7. Candidate Management.
8. Facilitating the initial round of screening, appraising the candidate on company
expectation and negotiating salary and perks.
9. Pre-employment check and Employment E-flow Process handing
iOS App Development
Objective C
SwiftLocation: Bangalore
Our Vision:
Company is building a first-of-its-kind, lifestyle health product for Women in India. We believe that the future of health and fitness is digital, and women will drive the digital fitness revolution in India. Existing digital health and fitness products are highly transactional and we see a huge opportunity to build a truly aspirational product that will
inspire and empower millions of women to lead healthier lives. If you are passionate about building a product that blends together technology, content, and community, we would love to talk to you.
Requirement:
Company is looking for results-oriented Engineers. An ideal candidate for us would be a passionate builder of great products/frameworks and someone who would thrive in a fast-paced environment and enjoy the challenge of complex business contexts that are typically being defined in real-time. In this role, you will be responsible for building world-class technology products and platforms that are at the forefront of the technology revolution in the Indian healthcare
ecosystem. You are someone who insists on the highest standards for quality, maintainability, and performance. You will be working in a fast-paced and agile work environment delivering quality solutions that have an immediate business impact.
Responsibilities:
- Design and build highly reliable and performant applications that deliver a great user
experience.
- Own large technical deliverables and execute in a structured manner.
- Take the accountability of the overall health of the applications you build.
- Platformize components as libraries, utilities and promote reuse.
- Be able to conceptualize and develop prototypes quickly.
- Lead by example, mentor and guide team members on everything from structured
problem solving to development of best practices.
What we are looking for:
- Deep expertise of the iOS and Android ecosystems.
- Hands-on experience with either React Native, Flutter, Swift or Kotlin.
- Deep understanding of your tools: Languages, frameworks, systems.
- Experience with abstracting requirements into frameworks.
- Hungry to learn, share knowledge, and enjoy mentoring others.
- Data driven, having customer empathy, striving to build stable, delightful
applications.
- [Optional, but desired] Experience with video streaming and Real Time
Communication technologies.
PHP
- Design and implement software of embedded devices and systems from requirements to production and commercial deployment
- Design, develop, code, test and debug system software
- Review code and design
- Analyze and enhance efficiency, stability and scalability of system resources
- Integrate and validate new product designs
- Support software QA and optimize I/O performance
At Prolifics, we are currently implementing multiple solutions and we are looking to hire talented UIPath RPA Engineer candidates for our development centre in India. This position would be based out of Hyderabad/Pune and is a permanent position.
If you are looking for a high growth company with rock-solid stability, if you thrive in the energetic atmosphere of high-profile projects, we want to talk to you today! Let’s connect and explore possibilities of having you onboard the Prolifics team!
Job Title: Sr. UIPath RPA Developer
Experience: 6+ years
Location: Hyderabad/ Pune
Fulfilment Type: Fulltime
Job Description:
1. Strong UiPath Development skills
2. Strong communication skills
3. Design, Develop, Build, Deploy and Manage automation BoTs in UiPath environment
4. UiPath citizens developer with skills set on Low complexity automation is good to have
5. Knowledge/Understanding with business process requirements and experience configuring automation processes in UiPath
6. Strong techno-functional skills and experience on working with business to gather requirements. Working with testing teams like UAT to perform testing
7. Experience working with infrastructure teams to guide and assist in issue resolution
8. Experience working in cross functional teams involving cloud environments, to be able to work with security teams and firewall teams for any code issue resolution
9. Knowledge/Experience building BoT with automation on SAP ERP, Finance, Supply Chain, SAP Ariba, Vendor On-boarding, GFE+, Logistics, PKMS – Warehouse Management is nice to have.
About us:
Prolifics Corporation Limited is a Global Technology Solutions Provider with presence across North America (USA and Canada), Europe (UK and Germany), Middle East & Asia. In India, we have off shore development centers: 3 in Hyderabad & 1 in Pune. For more than 40 years, Prolifics has transformed enterprises of all sizes including over 100 Fortune 1000 companies by solving their complex IT challenges. Our clients include Fortune 50 and Fortune 100 companies across a broad range of industries including Financial Services, Insurance, Government, Healthcare, Telecommunications, Manufacturing and Retail. We rank consistently in Dream Companies to Work For and Dream Employer of the Year ranking from World HRD Congress, ranked 7 in 2019. We encourage you to visit us on www.prolifics.com or follow us on Twitter, LinkedIn, Facebook, YouTube and other social media to know more about us.
2. Research and analyze through multiple tools like - Google Analytics, SEO Powersuite, Adwords, Keyword planner etc.. to draw insight and new strategies for improving ranking and conversions.
3. Responsible to bring all the sites/blogs to first page of SERP on all Organic search platforms.
4. Auditing and analyzing - identifying issues, finding root-cause, and experimenting with solutions at scale in order to improve SEO performance.
5. Conducting SEO experiments - using rigorous approaches and measurement methods (A/B tests, statistical methods) and proving their effectiveness.
6. Trouble-shooting technical website issues that affect SEO and either fix them directly or via web development team ( technical team) .
7. Closely with the Content Marketing team & deliver high quality SEO friendly content that matches the business needs.
About Us: We are a group of techies, data analysts, digital marketers, and operations professionals who have come together to provide next-generation e-commerce solutions. We help brands & private labels to grow their businesses on platforms such as Amazon and their own website. We love brainstorming ideas on marketing businesses through digital media and utilize technology to execute them further to achieve the desired goals.
Current Offerings of Technology Department:
- Creating scalable and conversion-friendly eCommerce web platforms using headless integration of Magento and ReactJS
- Building PWAs platforms to provide a better user experience
- Building distributor B2B portals
- Migrating legacy systems to boost conversion and effectiveness preserving their orders, customers, product data and SEO benefits
Key Responsibilities:
- Will be responsible for the scope management for the multiple projects undertaken
- Work directly with clients and consultants to gather requirements to understand their goals and work with the internal team to develop the best solution
- Liaise with external and internal teams to act as the primary technical contact for queries related to the project
- Work with development teams to get them in sync with client requirements
- Improve processes & methodologies to achieve faster and better delivery of project
- Work on internal projects (product and business intelligence projects) to achieve the goal of the respective team
- Write user stories, document the product requirements, workflows & test criteria
- Actively work with Sales team on pre-sales proposal activities & high-level solutioning
- Take initiatives to set up processes in the company and be actively involved in hiring and building the future team
- Be the custodian of functional & non-functional requirements of the projects undertaken
- Work with Product Owner to define, prioritize requirements and accurately maintain requirements traceability.
Skills You Should Have:
- Excellent communicator and relationship builder: A track record of collaborating with a variety of cross-functional teams in a dynamic environment.
- Dynamic: Strong decision-making and prioritization ability. Should be comfortable in dealing with lots of moving pieces. Have attention to detail, and are comfortable learning new technologies and systems
- Team player: Knack for influencing without being authoritative. Pitch in wherever the team needs help, from writing blog posts to supporting customers
- Sense of data: Ability to turn insights into actionable growth initiatives
- Accountability: High sense of ownership and relentlessness to deliver projects with
- High business impact: You value integrity and derive great personal joy from efficient teamwork
- Problem-solving: Good in problem-solving and ability to bring in new ideas and drive project agenda from scratch
- Tools: Experience with tools for capturing and maintaining requirements & mockups/sketches is ideal. i.e. Jira, Zoho
- Consulting approach: Ability to do feasibility study and high-level solutioning for clients
- Soft skills: Good English communication and proactive, collaborative mindset to maintain continuous communication with the clients for project updates and in turn build trust and effective working relationships.
Requirements:
- Experience with all stages of the SDLC, conceptualization to implementation.
- Exposure to Agile methodologies (Scrum)
- Experience working at an agile software company/startup is a bonus
- Strong project instincts; you have a strong intuition about what users want and understand their business
Why should you consider joining Growisto?
- It will be a challenging role and you will get complete ownership to solve challenging problems. If you like challenges and think from a first principle basis, you should definitely take this up
- If you have the aspiration to grow and develop as a leader in parallel to a multifold growth rate of a start-up then you should join us
- If we have to choose between culture/team and profits, our obvious choice is culture. If your thought process and personality resonate with our cultural values, then you should join us
Why should you not consider joining Growisto?
- If the role description does not excite you, then you should not join us
- We are a startup and things will move fast. If you are not comfortable in a fast-paced environment, then you should not join us
● Limitless growth and learning opportunities
● Opportunity to collaborate with multiple stakeholders across hierarchies
● A collaborative and positive culture — Your team will be as smart and driven as you.
● Guidance and mentorship from industry experts and renowned IIT Alumnus
● An opportunity to make an impact — Your work will contribute directly to our strategy and growth
- Experience implementing large-scale ETL processes using Informatica PowerCenter.
- Design high-level ETL process and data flow from the source system to target databases.
- Strong experience with Oracle databases and strong SQL.
- Develop & unit test Informatica ETL processes for optimal performance utilizing best practices.
- Performance tune Informatica ETL mappings and report queries.
- Develop database objects like Stored Procedures, Functions, Packages, and Triggers using SQL and PL/SQL.
- Hands-on Experience in Unix.
- Experience in Informatica Cloud (IICS).
- Work with appropriate leads and review high-level ETL design, source to target data mapping document, and be the point of contact for any ETL-related questions.
- Good understanding of project life cycle, especially tasks within the ETL phase.
- Ability to work independently and multi-task to meet critical deadlines in a rapidly changing environment.
- Excellent communication and presentation skills.
- Effectively worked on the Onsite and Offshore work model.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon