
Responsibilities
- Manage incoming calls, chat and emails from customers in a prompt and swift manner
- Identify & assess customer’s needs, clarify information and provide solutions and alternatives wherever applicable
- Manage and resolve customer complaints, escalate to concerned authority when necessary
- Build sustainable relationships and trust with customers through open and interactive communication
- Provide accurate & complete information to improve customer satisfaction leading to noticeable results
- Maintain records of every interaction and forward to concerned team member whenever necessary
Who can apply:
- Graduate from any stream
- 2+ years experience in a customer support role
- Strong Track record of performance
- Strong listening , written and verbal communication skills
- Customer focus and adaptability to different personality types
- Ability to multitask, set priorities and manage time effectively
- Must be fluent in English, proficiency in other languages is an advantage.
- Familiarity with working Freshdesk/Zendesk/Zoho Desk is desirable

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Looking to create a token on the blockchain for our Taxi App. Also want to create our own payment gateway like a cash app or Venmo. Would like for our Taxi app to accept payment via crypto.
Job Role:
As a senior R&D Java Engineer, you will work in a highly collaborative, dynamic environment. Your work will impact a lot to make world bit safer place. You’ll design creative solutions to problems faced by companies due to cyber attacks. You will work closely with other partners such as product and pre-sales managers, UI developers, and other software engineers to develop new product offerings and improve the efficiency of the solution.
Responsibilities:
- Develop, modify, and implement, the software components of Nimesa Product.
- Assist QA Engineers with the creation and review of the test cases
- Write junits and test automation if anything required to have the coverage
- Assist other Engineers with the creation of detailed software design specifications.
- Keep an eye out for technology trends, and open-source projects that can be used.
Requirements:
- Bachelor's or Master's degree in computer science or relevant fields.
- At least 3+ years experience in end-end software development for large design and coordinating project teams in the SaaS industry.
- Software development experience with Java and Spring / Springboot, RabbitMQ, MYSQL etc
- Must have worked on fairly complex products from scratch
- Strong knowledge of data structure, multithreading and other comp science concepts (SQL or NoSQL)
- Excellent social and communication skills
- Demonstrated expertise in building Web Applications, Enterprise Applications, Web Services, and Management at scale is a requirement.
- Experience with Design patterns
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Primary skills:
At least 3+ years of working experience on embedded firmware development
- Experience in multithreaded programming, network programming (wired and wireless protocols), real-time programming, cross-platform and cross-language development
- Hands-on experience on driver development for various sensors
- Working knowledge of communication protocols like UART, I2C, SPI, USB, Ethernet, etc
- Product development experience with range of microcontroller/microprocessor architectures, adoption of bare-metal, RTOS and Linux operating systems on new platforms
-Hands-on experience on software development in Bluetooth domain is added advantage
- Experience with hardware lab equipment such as digital scope, logic analyser and JTAG
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Key Responsibilities:
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Required Technical Skills:
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Position Summary:
As a QA Engineer at LimeChat, you will play a crucial role in ensuring the quality and performance of our messaging and communication applications. You will primarily focus on manual testing to identify issues, validate product functionality, and provide feedback to our development teams. Additionally, you will be involved in automation testing to enhance efficiency and test coverage.
Key Responsibilities:
- Execute test cases, identify defects, and report issues accurately.
- Collaborate with cross-functional teams to ensure product requirements and user expectations are met.
- Conduct manual testing of LimeChat's messaging applications to verify product functionality and user experience.
- Develop and maintain test plans and test cases for both new features and regression testing.
- Participate in design and implementation reviews to provide input on potential issues.
- Perform exploratory testing to uncover hidden defects and ensure a robust product.
- Automate test cases using testing frameworks and tools.
- Maintain and update automated test scripts as necessary.
- Execute automated test suites to improve test efficiency and coverage.
- Continuously monitor the quality of our applications and participate in the release process.
- Collaborate with developers to isolate and reproduce defects for faster resolution.
- Maintain and document testing processes and procedures for reference.
- Contribute to a culture of continuous improvement in quality assurance.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- Proven experience as a QA Engineer, with a strong emphasis on manual testing.
- Familiarity with automation testing tools such as Selenium, Appium, or similar.
- Proficiency in writing and executing test cases.
- Strong analytical and problem-solving skills.
- Knowledge of software testing methodologies and best practices.
- Experience with mobile and web application testing.
- Ability to work independently and as part of a team.
- Excellent communication and documentation skills.
- Detail-oriented with a commitment to quality.
- Experience with testing APIs is a plus.


- Expert knowledge of C#, .Net and MS SQL
- ANGULAR Experience would be a huge plus
- Ability to work independently
- Proficient understanding of web markup, including HTML 5/CSS 3
- Proficient understanding of client-side scripting and JavaScript frameworks (Angular, JQuery, React, Vue)
- Excellent English communication, presentation, and interpersonal skills
- Time management and organizational skills


FinCRM is a cloud-based Customer Relationship Management Solution with enhanced Office Management capabilities. It helps companies and individuals manage their sales, marketing, and support efforts all from a single place. It is equipped to help businesses of all sizes build excellent customer relationships.
Technical Experience:
- 2+ years' experience in creating applications using a framework such as CodeIgniter, Zend, Laravel, Bootstrap.
- Proficient in PHP, MySQL/SQL, CSS, HTML, Apache server, Java script, AJAX, jQuery, JSON, XML, APIs, Version Control/Git.
- Linux server Handling - Min 3 years experience
- LAMP, PHP & MySQL, OOP's, CodeIgniter - 3 to 4 years experience
- Experience with Version Controlling Tools - SVN, Mantis & Git
Skills:
- Able to create Solution Architecture and design based on requirements.
- Should possess excellent problem-solving skills and be a team player.
- Can identify technology trends and advances that may support the success of the project.
- Should have the ability to learn new tasks outside the immediate range of skills.
Responsibilities:
- Brainstorm with the team to come up with ideas regarding the development requirements.
- Determine the feasibility of ideas and identify the best way and tech stack to move ahead.
- Build products and api's as per the requirements with optimized code.
- Develop products considering scalable architecture and security.
- Testing and maintenance of different server environments.
- Handle code deployment on testing and production environments.
- Maintain code versioning and administer the database properly.


- Strong knowledge in Java and Golang.
- REST API experience/writing gRPC services is a must.
- Experience with CI/CD, Docker, Kubernetes, AWS is necessary.
- Experience in building Android mobile applications a big plus.
- Strong knowledge of database systems and experience working on scalable systems is preferred.
- Experience in writing readable and maintainable code with proper documentation.
- Have burning desire and fire to work hard, quick learner, hunger to succeed, and have fun at the same time.
- No politics. No rules. No micromanagement. Just get the work done with great code quality.
- One who can understand product development and foresee future product features.


