Responsibilities
- Manage incoming calls, chat and emails from customers in a prompt and swift manner
- Identify & assess customer’s needs, clarify information and provide solutions and alternatives wherever applicable
- Manage and resolve customer complaints, escalate to concerned authority when necessary
- Build sustainable relationships and trust with customers through open and interactive communication
- Provide accurate & complete information to improve customer satisfaction leading to noticeable results
- Maintain records of every interaction and forward to concerned team member whenever necessary
Who can apply:
- Graduate from any stream
- 2+ years experience in a customer support role
- Strong Track record of performance
- Strong listening , written and verbal communication skills
- Customer focus and adaptability to different personality types
- Ability to multitask, set priorities and manage time effectively
- Must be fluent in English, proficiency in other languages is an advantage.
- Familiarity with working Freshdesk/Zendesk/Zoho Desk is desirable
Shubham Vishwakarma
Full Stack Developer - Averlon
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Python
Angular (2+)Objectives of this role
- Develop, test and maintain high-quality software using Python programming language.
- Participate in the entire software development lifecycle, building, testing and delivering high-quality solutions.
- Collaborate with cross-functional teams to identify and solve complex problems.
- Write clean and reusable code that can be easily maintained and scaled.
Your tasks
- Create large-scale data processing pipelines to help developers build and train novel machine learning algorithms.
- Participate in code reviews, ensure code quality and identify areas for improvement to implement practical solutions.
- Debugging codes when required and troubleshooting any Python-related queries.
- Keep up to date with emerging trends and technologies in Python development.
Required skills and qualifications
- 3+ years of experience as a Python Developer with a strong portfolio of projects.
- Hands on exp in angular 12+v
- Bachelor's degree in Computer Science, Software Engineering or a related field.
- In-depth understanding of the Python software development stacks, ecosystems, frameworks and tools such as Numpy, Scipy, Pandas, Dask, spaCy, NLTK, sci-kit-learn and PyTorch.
- Experience with front-end development using HTML, CSS, and JavaScript.
- Familiarity with database technologies such as SQL and NoSQL.
- Excellent problem-solving ability with solid communication and collaboration skills.
Preferred skills and qualifications
- Experience with popular Python frameworks such as Django, Flask or Pyramid.
- Knowledge of Angular
- A working understanding of cloud platforms such as AWS, Google Cloud or Azure.
- Contributions to open-source Python projects or active involvement in the Python community.
Job description
About the job
Department: Search Engine Optimization (SEO)
Joining: Immediate
Job Overview
We are seeking a detail-oriented and analytical SEO Specialist to join our growing digital marketing team. The ideal candidate should have a strong understanding of SEO fundamentals, be comfortable working with data and SEO tools, and be passionate about improving website visibility and organic search performance across multiple industries.
Key Responsibilities of SEO Specialist
- Manage and optimize Google Business Profiles (GMB) for local and national clients.
- Conduct keyword research and competitive analysis to identify growth opportunities.
- Execute on-page SEO activities, including meta tags, content optimization, internal linking, and URL structuring.
- Assist in developing and implementing SEO strategies to increase organic traffic and search rankings.
- Monitor website performance using tools such as Google Analytics, Google Search Console, and SEMrush.
- Perform technical SEO audits and coordinate with developers to implement improvements.
- Execute link-building activities to acquire high-quality backlinks from relevant and authoritative sources.
- Work closely with the content team to ensure content is optimized for search engines and user intent.
- Track, analyze, and report SEO performance and provide actionable insights.
- Stay updated with the latest SEO trends, algorithm updates, and best practices.
Requirements for SEO Specialist Job in Pune
- 13 years of experience in Search Engine Optimization (SEO).
- Strong understanding of on-page SEO, keyword research, and link building.
- Experience using SEO tools such as Google Analytics, Google Search Console, SEMrush, Ahrefs, or similar.
- Basic knowledge of technical SEO concepts such as site structure, indexing, crawling, and page speed optimization.
- Strong analytical and problem-solving skills.
- Good communication and reporting skills.
- Ability to manage multiple tasks and meet deadlines in a fast-paced agency environment.
Preferred Skills for SEO Specialist Job in Pune
- Experience with local SEO and Google Business Profile optimization.
- Familiarity with WordPress or other CMS platforms.
- Understanding of basic HTML and website structure.
Role: SEO
Industry Type: Advertising & Marketing (Digital Marketing)
Department: Marketing & Communication
Employment Type: Full Time, Permanent
Role Category: Digital Marketing
Education
UG: Any Graduate
Process: - International Insurance Outbound Voice Process
Experience: - 0 to 2 years
Pay Scale: - 18k to 25k
Interview Timing: - 3 pm to 10 pm
Location: - office no 409, 4th floor, 93 Avenue Mall, Fatima Nagar, Pune
Qualifications:
1. Bachelor's degree or pursuing a degree in a relevant field
2. High-level fluency in English, both written and verbal
3. Excellent listening & problem-solving skills
4. Strong attention to detail
6. Effective communication skills to articulate solutions clearly to users
7. Ability to work independently and as part of a team
Skills requirements
1. Insurance background
2. Excellent communication skill
3. Fluency in English language
About the Role:
As a Solution Design team member, you will be focused on designing solutions for some of the most challenging and exciting problems that we are working to solve in the logistics industry. You will be responsible for understanding the customer's business, supply chain challenges and building practical processes or technologically led solutions for these. This role is varied and fast-paced – constantly adapting to the logistics industry's landscape and business needs.
Key responsibilities:
- Study the customer's supply chain process and build a deeper understanding of industry-specific supply chains, their underlying & fundamental challenges, and build holistic solutions.
- Analyze data to come up with actionable insights.
- Drive implementation of complex engagements.
- Become a knowledge powerhouse within the organization for anything related to logistics.
- Develop holistic business requirements and drive product development while working with the product and technology team.
- Take ownership of complex projects, work with cross-functional teams and drive the projects to completion. Be accountable for the overall technical excellence and quality of the technical output.
- Educate and support customers, both pre-and post-sales, helping them with implementation, testing, integrations, and more.
Preferred qualifications:
- MBA with 4+ years of solid experience in Logistics.
- Good knowledge of logistics, preferably within Steel, Cement, FMCG, Transportation or related industries.
- Good to have experience working with B2B product-based organizations.
- Ability to understand the processes and cost drivers of customers from different industries.
- Strong analytical skills, with the ability to translate data into insights.
- Self motivated, result - oriented with a bias for speed and action.
- Good verbal, written, social, presentation and interpersonal skills.
- Ability to thrive in a multi-tasking environment and adjust priorities on-the-fly while still focusing on details and being analytical.
NodeJS (Node.js)
MongoDB
ExpressJob Description:
We are looking for Tech geeks having hands-on experience and in love with building scalable, distributed and large web/mobile products and tech solutions. He/She must be an excellent problem solver with passion to self-learn and implement web technologies (frontend + backend). He/She would be responsible for the architecture design, code review, and technology build and deployment activities of the product.
Responsibilities:-
- Own the product development from scratch.
- Architect scalable, distributed and large-scale web and mobile solutions from scratch.
- Code for fresh development and to troubleshoot and resolve issues.
- Writing reusable, testable, and efficient code.
- Creating database schemas that represent and support business processes.
- Design and implementation of low-latency, high-availability, and performant applications.
- Able to learn & implement new technology/framework/library at God Speed.
- Customer-focused, react well to changes, work with teams and be able to multitask.
- Experience and knowledge of open-source tools and frameworks, broader cutting edge technologies around server side development.
Desired Candidate Profile:-
- A Bachelor's degree in Computer Science or related field(or combined with related experience)
- Strong Expertise in Node.js/Javascript
- Hands-on experience in writing Node.js applications
- Deep knowledge of Restful APIs, Web Services, command-line programs and solid design principles.
- Knowledge of Node.js and frameworks like Express.js,Sails.js,StrongLoop, Meteor,Loopback.js, etc
- Knowledge of SQL and NoSQL database(MongoDB)
- Knowledge of tools like Docker, Git, Postman, JSdocs, etc.
- Well versed with front-end technologies - HTML5, and CSS3, AWS, GCP, Azure, Good hold on CLI command, OS
- Proficiency in multiple programming languages, both dynamic(Javascript, Python, Ruby, etc.) and strongly typed object-oriented language.
- Implementing automated testing platforms and unit tests.
- Must be a proven performer and team player that enjoys challenging assignments in a high energy, fast growing and start-up workplace.
- Good communication and interpersonal skills.
Docker
Kubernetes
Amazon Web Services (AWS)Location: Amravati, Maharashtra 444605 , INDIA
We are looking for a Kubernetes Cloud Engineer with experience in deployment and administration of Hyperledger Fabric blockchain applications. While you will work on Truscholar blockchain based platform (both Hyperledger Fabric and INDY versions), if you combine rich Kubernetes experience with strong DevOps skills, we will still be keen on talking to you.
Responsibilities
● Deploy Hyperledger Fabric (BEVEL SETUP) applications on Kubernetes
● Monitoring Kubernetes system
● Implement and improve monitoring and alerting
● Build and maintain highly available blockchain systems on Kubernetes
● Implement an auto-scaling system for our Kubernetes nodes
● Detail Design & Develop SSI & ZKP Solution
● - Act as a liaison between the Infra, Security, business & QA Teams for end to end integration and DevOps - Pipeline adoption.
Technical Skills
● Experience with AWS EKS Kubernetes Service, Container Instances, Container Registry and microservices (or similar experience on AZURE)
● Hands on with automation tools like Terraform, Ansible
● Ability to deploy Hyperledger Fabric in Kubernetes environment is highly desirable
● Hyperledger Fabric/INDY (or other blockchain) development, architecture, integration, application experience
● Distributed consensus systems such as Raft
● Continuous Integration and automation skills including GitLab Actions ● Microservices architectures, Cloud-Native architectures, Event-driven architectures, APIs, Domain Driven Design
● Being a Certified Hyperledger Fabric Administrator would be an added advantage
Sills Set
● Understanding of Blockchain NEtworks
● Docker Products
● Amazon Web Services (AWS)
● Go (Programming Language)
● Hyperledger Fabric/INDY
● Gitlab
● Kubernetes
● Smart Contracts
Who We are:
Truscholar is a state-of- art Digital Credential Issuance and Verification Platform running as blockchain Infrastructure as an Instance of Hyperledger Indy Framework. Our Solution helps all universities, Institutes, Edtech, E-learning Platforms, Professional Training Academics, Corporate Employee Training and Certifications and Event Management Organisations managing exhibitions, Trade Fairs, Sporting Events, seminars and webinars to their learners, employees or participants. The digital certificates, Badges, or transcripts generated are immutable, shareable and verifiable thereby building an individual's Knowledge Passport. Our Platform has been architected to function as a single Self Sovereign Identity Wallet for the next decade, keeping personal data privacy guidelines in min.
Why Now?
The Startup venture, which was conceived as an idea while two founders were pursuing a Blockchain Technology Management Course, has received tremendous applause and appreciation from mentors and investors, and has been able to roll out the product within a year and comfortably complete the product market fit stage. Truscholar has entered a growth stage, and is searching for young, creative, and bright individuals to join the team and make Truscholar a preferred global product within the next 36 months.
Our Work Culture:
With our innovation, open communication, agile thought process, and will to achieve, we are a very passionate group of individuals driving the company's growth. As a result of their commitment to the company's development narrative, we believe in offering a work environment with clear metrics to support workers' individual progress and networking within the fraternity.
Our Vision:
To become the intel inside the education world by powering all academic credentials across the globe and assisting students in charting their digital academic passports.
Advantage Location Amravati, Maharashtra, INDIA
Amid businesses in India realising the advantages of the work-from-home (WFH) concept in the backdrop of the Coronavirus pandemic, there has been a major shift of the workforce towards tier-2 cities.
Amravati, also called Ambanagri, is a city of immense cultural and religious importance and a beautiful Tier 2 City of Maharastra. It is also called the cultural capital of the Vidarbha region. The cost of living is less, the work-life balance is better, much breathable air, fewer traffic bottlenecks and housing remains affordable, as compared to congested and eccentric metro cities of India. We firmly believe that they (tier-2) are the future talent hubs and job-creation centres. Our conviction has been borne out by the fact that tier-2 cities have made great strides in salary levels due to a lot of investments in building excellent physical and social infrastructure.
In this role, candidates will be responsible for developing Tableau Reports. Should be able to write effective and scalable code. Improve functionality of existing Reports/systems.
· Design stable, scalable code.
· Identify potential improvements to the current design/processes.
· Participate in multiple project discussions as a senior member of the team.
· Serve as a coach/mentor for junior developers.
Minimum Qualifications
· 3 - 8 Years of experience
· Excellent written and verbal communication skills
Must have skills
· Meaningful work experience
· Extensively worked on BI Reporting tool: Tableau for development of reports to fulfill the end user requirements.
· Experienced in interacting with business users to analyze the business process and requirements and redefining requirements into visualizations and reports.
· Must have knowledge with the selection of appropriate data visualization strategies (e.g., chart types) for specific use cases. Ability to showcase complete dashboard implementations that demonstrate visual standard methodologies (e.g., color themes, visualization layout, interactivity, drill-down capabilities, filtering, etc.).
· You should be an Independent player and have experience working with senior leaders.
· Able to explore options and suggest new solutions and visualization techniques to the customer.
· Experience crafting joins and joins with custom SQL blending data from different data sources using Tableau Desktop.
· Using sophisticated calculations using Tableau Desktop (Aggregate, Date, Logical, String, Table, LOD Expressions.
· Working with relational data sources (like Oracle / SQL Server / DB2) and flat files.
· Optimizing user queries and dashboard performance.
· Knowledge in SQL, PL/SQL.
· Knowledge is crafting DB views and materialized views.
· Excellent verbal and written communication skills and interpersonal skills are required.
· Excellent documentation and presentation skills; should be able to build business process mapping document; functional solution documents and own the acceptance/signoff process from E2E
· Ability to make right graph choices, use of data blending feature, Connect to several DB technologies.
· Must stay up to date on new and coming visualization technologies.
Pref location: Chennai (priority)/ Bengaluru
We’re on the lookout for a data-savvy Growth Marketing Manager to develop and execute marketing strategies to increase awareness and adoption of the product.
Our ideal candidate is a passionate experienced B2B product marketer with proven success in working with emerging products and driving GTM strategies in online media and/or SaaS companies.
- The key performance metric for the role will be growth in pages views & Inc42 plus subscriptions
- It is essential the person understands funnel based marketing centred around content & engagement
- It is of utmost importance to have an experience of marketing automation at scale
- Devise B2B, B2C integrated marketing campaigns with the aim of acquiring and retaining customers
- Find and target audiences & accordingly onboard/execute paid social media marketing, content aggregations and influencer marketing plans
- To sustain India’s largest tech media platform it takes qualitative content marketing & automation at scale along with data-backed decisions, heavy testing, the feedback loop to drive product and editorial.
Give your career a lunar slingshot, we are an equal opportunity employer.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon