
Responsibilities
- Manage incoming calls, chat and emails from customers in a prompt and swift manner
- Identify & assess customer’s needs, clarify information and provide solutions and alternatives wherever applicable
- Manage and resolve customer complaints, escalate to concerned authority when necessary
- Build sustainable relationships and trust with customers through open and interactive communication
- Provide accurate & complete information to improve customer satisfaction leading to noticeable results
- Maintain records of every interaction and forward to concerned team member whenever necessary
Who can apply:
- Graduate from any stream
- 2+ years experience in a customer support role
- Strong Track record of performance
- Strong listening , written and verbal communication skills
- Customer focus and adaptability to different personality types
- Ability to multitask, set priorities and manage time effectively
- Must be fluent in English, proficiency in other languages is an advantage.
- Familiarity with working Freshdesk/Zendesk/Zoho Desk is desirable

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Detailed Job Description:
1. Booking of Purchase Invoice
2. Expenses Entries of Site employees(Travelling)
3. Expenses Entries of Office employees(Imprest)
4. Preparation of IOU (weekly Imprest)
5. Vendor Reconciliation
6. Employee Reconciliation
Skills Required: - Relevant Product Knowledge, Technical Presentation Skills, Product Demonstrations, Proven experience in technical sales & product demonstration roles, Good Verbal Communication.
Areas of Responsibility: -
· Responsible for explaining our products’ technical functionalities and benefits to potential customers.
· Responsible for working closely with the sales product team & helping to drive product adoption & sales success.
· Handle technical questions during demonstrations.
· Handle technical troubleshooting issues.
· To Keep the management informed about the product promotional activities.
· Working with various sales channels - OEMs, End Users, distributors etc. for Product adoption against other manufacturers.
· Developing simulation must have experiences in VR/AR/MR . Experience with 3D platform.
· Familiar with Unity/ Unreal editor and its features and developing solutions using Unity/Unreal Engine.
· Coding and testing for VR devices.
· Can work on Window/ Web based and l ow-notch design.
· Experience with Version Controller - SVN .
· Experience with Game Implementation.
· Understanding of OOP concepts and knowledge of C #, .Net framework.
You will develop Android applications that scale to reach millions of users • You will continually evaluate emerging technologies to identify opportunities, trends, and best practices that can be used to strengthen technology platform and development practices • Work with the team to create user interface layouts for customers and interfaces to backend web services • Design and develop systems and libraries that are highly reusable and maintainable • Understand product architecture and frameworks and come to the table with your ideas • Collaborate with different teams along with other Android developers to exchange new ideas and improvements
REQUIREMENTS • Proficiency in the standard Android tech stack - JAVA, Android SDK, Android Studio, SDK, adb, Layout Editor • Good knowledge of Object Oriented Programming and design patterns, MVC, MVVM, Dependency Injection and more • Restful API, JSON Parsing, XML Parsing, Retrofit Network Libraries • Strong knowledge of Android UI design principles, patterns, and best practices • Payment Gateways Integrations. • Experience of working with multi-language, multi-screen resolutions • Experience with offline storage, threading, and performance tuning • Excellent Android technical issue diagnosis and problem solving skills • Help maintain code quality, organization, and automatization • Proficient understanding of code versioning tools, such as Git • Experience with SQL databases, Java or full stack development is a plus
- 2- 10 years of Technical Recruitment Experience.
- Short-listing the candidates (based on the requirement) thorough pre-screening and assessment of potential candidates on their ability and competencies to fit into the work environment.
- Knowledge in the end-to-end recruitment life cycle, understanding requirements, posting jobs, sourcing, scheduling, build networks to find qualified passive candidates.
- Sound knowledge of IT concepts.
- Well-versed about US visas & Tax Terms like W2, C2C, 1099.
- Responsible to work on Contract, Permanent & C2H (Contract to Hire) positions.
- Should possess the capability to work with a team and also as an Individual Contributor
- Excellent written and verbal communication skills.
- High energy levels and should have a positive attitude.
- Proactive and self-driven
Pioneer Foods Pvt Ltd is a Food manufacturing and exporting company that specialises in traditional snacks without compromising on the health factor. Their range of cereal based nutritional ready-to-eat snack packs are "Enriched with goodness". Their products are available across India, Middle East and North America, in stores and through ecommerce websites.
The company believes in focusing on providing tasty, roasted, contemporary flavoured and highly nutritious ingredients like Quinoa , Chia , Flaxseeds , Sunflower seeds, Oats, Fenugreek etc. with an Indian twist to the health-conscious current and future generations.
- Ensuring proper documentation, updates, implementation and renewals of all statutory and regulatory compliances including but not limited to Legal Metrology/ FSSAI / HACCP / ISO / BRCGS / USFDA etc.
- Updating self and team with knowledge / Experience with EU, UK, USA, Australia, Canada regulations
- Keeping up to date with changes in regulatory legislation and guidelines
- Keeping a check on label content and leaflets as per regulatory norms (Label proofing & Artwork)
What you need to have:
- Must know HACCP, FSSAI , ISO, BRCGS,USFDA standards, FSMA Act, rules & regulations, statutory compliances etc.
- Must have in-depth knowledge of Indian / global labelling rules and regulations
- Minimum 3-5 years of experience in Quality Regulatory in the F&B industry (preferably ready to eat snack segment)
- Graduation in food technology Post-graduation not necessary.
- Good knowledge of Microsoft Office
- Proficient in oral and written English and Hindi
What will you do?
- Setup, manage Applications with automation, DevOps, and CI/CD tools.
- Deploy, Maintain and Monitor Infrastructure and Services.
- Automate code and Infra Deployments.
- Tune, optimize and keep systems up to date.
- Design and implement deployment strategies.
- Setup infrastructure in cloud platforms like AWS, Azure, Google Cloud, IBM cloud, Digital Ocean etc as per requirement.
At Convosight, we are on a mission - to help community builders become community entrepreneurs.
We are building a first of it's kind community management platform for community builders who are looking to build, grow, engage and monetize their online communities. Launched initially for Facebook Groups, over 6000+ Facebook Group Admins trust Convosight to manage more than 100M members today. Empowering an underserved dimension of passion economy and our category defining work has already earned laurels and recognition from the best in the industry.
And this is just the beginning...
With our eyes set on the future, we are looking for an experienced and passionate GoLang Developer.
What are we looking for?
We are looking for a great Go developer who possesses a strong understanding of how best to leverage and exploit the language’s unique paradigms, idioms, and syntax. Your primary focus will be on developing Go packages and programs that are scalable and maintainable. You will ensure that these Go packages and programs are well documented and have reasonable test coverage. You will coordinate with the rest of the team working on different layers of the infrastructure. A commitment to collaborative problem solving, sophisticated design, and quality product is essential.
What kind of work will you be doing?
* You will own the architecture of the backend.
* May lead a team of 3-4 developers including mentoring, task management, and code reviews
* We believe in freedom and ownership. So expect a large and important portion of the product to be gradually under your responsibility.
* Writing scalable, robust, testable, efficient, and easily maintainable code
* Translating software requirements into stable, working, high performance software
* Playing a key role in architectural and design decisions, building toward an efficient micro services distributed architecture
* Position Requirements
* 6+ years of software experience with 3+ years in GOLang
* Experience building products and leading teams
* Strong knowledge of Go programming language, paradigms, constructs, and idioms
* Knowledge of common Goroutine and channel patterns
* Hands on experience with DevOps practices
* We are deep in AWS so familiarity with AWS is desirable
Optional:
Previous SAAS Experience










