
Responsibilities
- Manage incoming calls, chat and emails from customers in a prompt and swift manner
- Identify & assess customer’s needs, clarify information and provide solutions and alternatives wherever applicable
- Manage and resolve customer complaints, escalate to concerned authority when necessary
- Build sustainable relationships and trust with customers through open and interactive communication
- Provide accurate & complete information to improve customer satisfaction leading to noticeable results
- Maintain records of every interaction and forward to concerned team member whenever necessary
Who can apply:
- Graduate from any stream
- 2+ years experience in a customer support role
- Strong Track record of performance
- Strong listening , written and verbal communication skills
- Customer focus and adaptability to different personality types
- Ability to multitask, set priorities and manage time effectively
- Must be fluent in English, proficiency in other languages is an advantage.
- Familiarity with working Freshdesk/Zendesk/Zoho Desk is desirable

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Job description
Title-Full stack Developers
Job type-Full Time
Skills - Java , Spring Boot , SQL Server , PostgreSQL , MangoDB , Angular Js , Type Script , Microservice Architecture , Kafka , GIT , Git Flow Development , AWS , Azure , APIs , Web Services , CI/CD Pipeline , Agile/SCRUM , DataDog
Location- Hyderabad - Telangana
Experience- 6 to 9 Years
Annual CTC INR : 23 LPA - 28 LPA
Dead Line - 07/04/2025
Job Description
Position: Fullstack Developer
Location: Hyderabad, India
Employment Type: Full-Time
Open Positions: 7
Role Overview:
We are seeking experienced Fullstack Developers with 6-9 years of expertise in designing, developing, and maintaining scalable, distributed applications. The ideal candidate will be proficient in Java, Spring Boot, AngularJS, and TypeScript, with strong experience in cloud-based development, CI/CD pipelines, and Agile methodologies.
Key Responsibilities:
- Troubleshoot and resolve complex data, system, and software issues in production.
- Develop emergency bug fixes and manage production applications.
- Ensure production issues are resolved within SLA timelines.
- Deploy application changes using CI/CD pipelines.
- Review and manage production changes using ServiceNow.
- Lead scrum teams in Agile environments, ensuring high-quality technology solutions.
- Develop and enhance application frameworks with a focus on performance and scalability.
- Implement unit tests, container build checks, and API tests to support shift-left practices.
- Evaluate new platforms, tools, and technologies to optimize development workflows.
- Provide technical guidance, code reviews, and mentorship to team members.
Required Technical Skills:
- Strong experience in Java and Spring Boot application development.
- Proficiency in RDBMS (SQL Server/PostgreSQL) and NoSQL (MongoDB/ElasticSearch).
- Hands-on experience with AngularJS, TypeScript, and event-driven architecture.
- Solid understanding of messaging queues like Kafka.
- Expertise in Git and Git flow for code lifecycle management.
- Cloud experience with AWS or Azure, including API and web service development.
- Hands-on experience with CI/CD deployment pipelines and DevOps tools.
- Familiarity with monitoring tools such as Datadog, Dynatrace.
Nice to Have:
- Experience with Azure DevOps, SonarQube, and monitoring tools like StatsD.
- Test automation expertise.
Soft Skills & Leadership:
- Excellent problem-solving and analytical abilities.
- Strong communication and stakeholder management skills.
- Ability to lead Agile teams and drive best development practices.
Additional Requirements:
- Must be available to join within 3 weeks.
- Willing to attend face-to-face interviews as per company requirements.
- Open to relocating to Hyderabad if not already based there.
Job Location: Pune
Experience: 4- 5 years
Functional Area - IT Software - Application Programming , Maintenance
Role Category : Programming & Design
Requirement / Job Description:
Core Skills:
Strong experience of Core Java (1.7 or higher), OOPS concepts and Spring framework (Core, AOP, Batch, JMS)
Demonstrated design using Web Services (SOAP and REST)
Demonstrated Microservices APIs design experience using Spring, Springboot
Demonstrable experience in Databases like MySQL, PostgreSQL, Oracle PL/SQL development etc
Strong coding skills, good analytical and problem-solving skills
Excellent understanding of Authentication, Identity Management, REST APIs, security and best practices
Good understanding of web servers like Tomcat Apache, nginx or Vertex/ Grizzly, JBoss etc
Experience in OAuth principles
Strong understanding of various Design patterns
Other Skills:
Familiarity with Java Cryptography Architecture (JCA)
Understanding of API Gateways like Zuul, Eureka Server etc..
Familiarity with Apache Kafka, MQTT etc.
Responsibilities:
Design, develop, test and debug software modules for an enterprise security product
Find areas of optimization and produce high quality code
Collaborate with product managers and other members of the project team in requirements specification and detailed engineering analysis.
Collaborate with various stake holders and help bring proactive closure on the issues
Evaluate various technology trends and bring in the best practices
Innovate and come out of the box solutions
Adapt, thrive and deliver in a highly evolving and demanding product development team
Come up with ways to provide an improved customer experience

Job Description
- Architect, build and maintain excellent React Native applications with clean code.
Roles and Responsibilities
- Work as part of a small team to build React Native iOS / Android applications for clients
- Implement pixel-perfect UI's that match designs.
- Implement clean, modern, smooth animations and transitions that provide an excellent user experience.
- Integrate third-party API's.
- Release applications to iOS and Google Play stores.
- Work with native modules when required.
- Complete two week sprints and participate in sprint retrospectives and daily standups.
- Assist with building estimates.
- Interface with clients via Slack, Zoom, and email.
Senior Cloud Engineer / Jr. Cloud Solutions Architect
Roles and Responsibilities
-
Define, implement, deploy and maintain development, QA & production environments for cloud-based Azure architecture.
-
Create a strategy for establishing a secure and well-managed enterprise environment in Azure
-
Define and implement security architecture for production, ensure data security at all levels.
-
Provision Infrastructure as code using Azure CLI Powershell ARM templates and or Terraform with Ansible or other tools.
-
Develop scripts to automate the deployment of resource stacks and associated configurations
-
Extend MLP standard systems management processes into the cloud including change, incident, and problem management
-
Establish and implement monitoring and management infrastructure for both availability and performance management
-
Implement observability patterns using Azure Monitor Azure Application Insights and Log Analytics Workspace.
-
Provide internal training to the team.
Primary Skills/Requirements
-
5+ years of experience in IT and infrastructure
-
3+ years of experience in Azure design, support and management for a large-scale organization
-
Experience in design and implementation of high availability architecture.
-
Strong experience in Azure CLI Powershell and ARM Templates Terraform.
-
Strong understanding of IT Security and related audits
-
Experience with deploying applications on Linux - Ubuntu
-
Should know Azure offerings (Storage, OS instances, Availability zones, DR, Load balancers, VPN tunnel, Application Gateway, etc.)Cloud monitoring Experience with Azure Log Analytics Azure Monitor.
-
Experience with log collection tools and analysis, as well as infrastructure performance monitoring tools and optimization practices
-
Microsoft Azure Certification MCSE: Cloud Platform and Infrastructure or equivalent certification would be an added advantage
-
Experience with Postgres SQL Database
Behavioural
-
Positive work ethics
-
Ability to adapt to dynamic environment
-
Time Management
-
Team Player
-
Communication skills
-
Ability to work independently
We are hiring a Recruitment Specialist who can take care of hiring and team building.
Job Roles and Responsibilities:
- Coordinate with managers to identify staffing needs.
- Determine selection criteria.
- Source potential candidates through online channels (e.g. Job portals , Social media platforms, Professional networks).
- Plan interview and selection procedures, including screening calls, assessments and in-person interviews.
- Assess candidate information, including resumes and contact details, using our Applicant Tracking System.
- Design job descriptions and interview questions that reflect each position's requirements.
- Lead employer branding initiatives and manage a team of Recruitment executives.
- Forecast monthly, quarterly and annual hiring needs by department.
- Foster long-term relationships with past applicants and potential candidates.
Requirements:
- Must have experience in IT, Non IT and leadership roles hiring, preferably for startups.
- Proven work experience (minimum 3+ years) as a Recruitment Specialist or similar role.
- Experience in volume/bulk hiring for Sales roles.
- Familiarity with social media, resume databases and professional networks.
- Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods.
- Excellent verbal and written communication skills.
- A keen understanding of the differences between various roles within organisations.
- B-Tech or MBA in Human Resources Management.


Full Stack Engineer Role
🏘 Why Propacity?
In a country like India where every Indian aspires to have a home which provides both emotional & financial stability. Typically, real estate brokers are responsible for closing transaction for buyers, and sellers. In fact, the data suggests > 90% transactions occur via 1.5 million real estate brokers.
Unfortunately, real estate brokers are having a painful time managing their business on their own. This is leading to awful customer experience for buyers, and sellers.
Propacity is creating a platform which empowers real estate brokers to create trustworthy experience for Indians customers looking to invest their life savings.
🏚 What does Propacity Platform do?
- Solve for lead generation, lead management, market insights, growth opportunities, and more
- The platform makes the broker more efficient, more data informed, increases his income, and enables him to engage better with customer.
💛 Team Propacity
Started in 2020, we are of one of India's fastest-growing PropTech startup. We are a team of startup heroes, technology enthusiasts, product makers and business operators who want to create trustworthy real estate experience for Indians investing their lifesavings in the real estate.
Currently, working with over 200+ real estate brokers in 20+ Indian Cities.
Our team is super passionate, customer obsessed and extremely supportive of each other.
🚀 Why join us?
As a Full Stack Founding Engineer, you will be responsible for the technical implementation of Propacity Platform with other A+ Engineers
We are redefining the real estate industry. It will be hard and there are a ton of challenges facing us. However, with the right mindset, strategy, and the world-class team that we’re building, we know we can push the world forward, and build the biggest business imaginable.
👩🏽💻👨💻 YOUR ROLE
- Develop code for the Propacity Platform
- Collaborate with the product & design team for making decisions based on your codebase expertise
- Own the development process from the architecture stage till the product is shipped
- Promote code quality, new technologies, and architectural design within the company
- Work and develop a team of engineers who can ship fast
- Have fun collaborating with your team, and communicate as much as you can
✅ Should Have Expertise:
- Experience: You have 3+ years of professional product development experience with MERN Stack : building server applications in Node.js along with JS Frameworks, system design.
- Server expertise: Good experience with deploying applications on AWS & devops
- Databases: You have in-depth knowledge of RDMS as well as no-sql databases and are capable of designing scalable database models based on the product and security requirements. You have also experience with in-memory databases such as Redis and queuing frameworks for running tasks asynchronously.
- Front end expertise: Good understanding of React.js, frameworks, and libraries
- CS Fundamentals: You possess strong computer science fundamentals: data structures, algorithms, API’s, micro-services, distributed systems, and information retrieval.
- 3rd Party API integrations: API Integrations for fb, Instagram, google ads & more into our product
- Github: You have some JS projects/products on GitHub Repository that are worthy of public view.
- Product focused: You take pride in building innovative and shipping fast
- Problem solver: You excel at understanding and solving complex problems. You have great attention to detail.
- Quality communicator: You can break down tricky topics in writing and work with the team together
- Feedback: You are humble, kind, and are open to product feedback
- Location: Remote/New Delhi
✅ Good to Have:
- Automated Tests: Automated Tests to test the Restful API’s
- Design Basics: Basic understanding of the Figma Tool
- Mobile Applications: Basic Understanding of app. development via React Native
🤙 OUR HIRING PROCESS
Yes, we make sure every candidate who joins Propacity brings in the right DNA, has growth mindset, maximises peer-to-peer learning, ownership oriented and enjoys building tech products.
Step 1: You apply for the job at Propacity
Step 2: Short Intro Call with the Founder(s)
Step 3: Technical Interview Round(s)
Step 4: Evaluation of your Technical Expertise
Step 5: Founder Round for DNA Check
Step 6: Job offer rollout
Step 7: Join the Team Propacity & start building
🎁 PROPACITY BENEFITS
🕰 Generous Office Timings
- Flexible working hours
- Flexible Leave Policy
✍️ Investing in Your Growth
- Mentoring by top industry talent
- Working Directly with the Founders
- Shared Learning with Super Smart Team Members
- Ownership to build products and teams
💰 Financial Success
- Company ESOPS
- Expected CTC : 18 - 25 Lakhs per annum
- Play a critical role as a member of the leadership team in shaping and supporting our overall company vision, day-to-day operations, and culture.
- Set the technical vision and build the technical product roadmap from launch to scale; including defining long-term goals and strategies
- Define best practices around coding methodologies, software development, and quality assurance
- Define innovative technical requirements and systems while balancing time, feasibility, cost and customer experience
- Build and support production products
- Ensure our internal processes and services comply with privacy and security regulations
- Establish a high performing, inclusive engineering culture focused on innovation, execution, growth and development
- Set a high bar for our overall engineering practices in support of our mission and goals
- Develop goals, roadmaps and delivery dates to help us scale quickly and sustainably
- Collaborate closely with Product, Business, Marketing and Data Science
- Experience with financial and transactional systems
- Experience engineering for large volumes of data at scale
- Experience with financial audit and compliance is a plus
- Experience building a successful consumer facing web and mobile apps at scale


Strong experience with databases such as Redis, Elasticserach Storage, SQL, NoSQL
Strong hands-on experience with Elastisearch
Experience in Flask web framework
Experience in Flask web framework
Experience in Micro services development and Agile Development approach
Experience with project management and workflow tools such as Jira and Confluence.
Strong knowledge and experience of DevOps lifecycle
Experience with open-source technologies and cloud services.
Experience in reviewing source code.
Track record of delivering applications in cloud-based infrastructure and in an agile environment
Stellar troubleshooting skills with the ability to spot issues before they become problems.

