Responsibilities
- Manage incoming calls, chat and emails from customers in a prompt and swift manner
- Identify & assess customer’s needs, clarify information and provide solutions and alternatives wherever applicable
- Manage and resolve customer complaints, escalate to concerned authority when necessary
- Build sustainable relationships and trust with customers through open and interactive communication
- Provide accurate & complete information to improve customer satisfaction leading to noticeable results
- Maintain records of every interaction and forward to concerned team member whenever necessary
Who can apply:
- Graduate from any stream
- 2+ years experience in a customer support role
- Strong Track record of performance
- Strong listening , written and verbal communication skills
- Customer focus and adaptability to different personality types
- Ability to multitask, set priorities and manage time effectively
- Must be fluent in English, proficiency in other languages is an advantage.
- Familiarity with working Freshdesk/Zendesk/Zoho Desk is desirable
Shubham Vishwakarma
Full Stack Developer - Averlon
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1–3 years of experience in Customer Success, Technical Support, or Client-Facing roles in a B2B SaaS environment
● Strong communication skills and a customer-first mindset
● Proven ability to support software products for HR or engineering teams
● Experience working directly with business clients and resolving customer issues
● Basic coding knowledge or technical literacy (e.g., ability to read or understand code
logic)
Candidates from D2C, Ecommerce or FMCG industry are only applicable.
● Candidate should have minimum 2 years of experience in CRO, UX/UI, or product optimization.
● Candidate should be proficienct in tools such as Google Analytics 4 (GA4), VWO, Hotjar, Figma (or similar).
● Candidate should have experience in Website Automation and retention of users on website.
● Candidate should have ability to translate user insights into high-performing UI/UX designs.
● Strong understanding of conversion metrics, user psychology, and behavior
iOS App Development
Objective C
SwiftStealth AI Labs looking for a Lead iOS engineer with 6+ years of experience in app development. We need someone urgently, you will be starting next week or asap.
If you currently have a full-time job and want to work Part Time we are ok.
You will be building the app from Scratch based on Figma designs. You will be a part of the founding engineering team. We are working on a cutting-edge technology stack. You will get the opportunity to work on a massive scale project and very complex problems which will help you grow as an engineer. Our restful backend is built in Golang which can handle millions of concurrent users.
Please include your portfolio of iOS apps you have developed
Requirements:
- Experience building iOS apps or apps used by millions of users is a MUST
- We have hard deadlines, speed of development is essential and we want someone who is delivery oriented
- We will be using Swift for the development
- Attention to detail for performance optimization and benchmarking
- Knowledge of reducing app size, minimizing app launch time, skeleton loading
- Write well documented & maintainable code
- Implement automated testing and unit tests for the code you write
- Self-starter mentality who can pick up new skills & can work independently
Job description
Years of experience: 1-2yrs
Location- Ghaziabad
Job brief:
We are looking for a resilient, empathic field sales executive to contribute to the growth of our company. Field sales executives are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and
remaining abreast of changes in consumption.
Roles and Responsibilities
ED-Tech selling, with schools
● Familiarize yourself with all products and services offered by our company.
● Procuring new clients through direct contact, word-of-mouth, and collaboration with
the marketing department.
● Attending networking activities to research and connect with prospective clients.
● Maintaining meaningful relationships with existing clients to ensure that they are
retained.
● Suggest upgrades or added products and services that may be of interest to
clients.
● Crafting business proposals and contracts to draw in more revenue from clients.
● Negotiating with clients to secure the most attractive prices.
● Equipping staff with the technical and social skills needed to enhance sales.
● Review clients' feedback and implement necessary changes.
● Remaining in tune with trends in consumption to ensure that our offerings remain
relevant.
● Ability to manage multiple LinkedIn accounts and handle conversations and bring
them to the table to discuss with Sales Team
Requirements:
● Exceptional communication, presentation, and relationship management skills.
● Strong organizational and persuasive skills.
● Ability to self-motivate and work well independently.
● Ability to maintain discretion in handling sensitive/confidential information
● Proficiency in database management and record keeping in excel.
● Email writing skills are required.
Other Details:
1. Working Days: Monday to Saturday
2. Shift Timing: 9:30 am to 7 pm
3. Remuneration: Best in the industry (You can expect a 10-30% hike over current
salary)
5. Other benefits: Incentive-based on performance
Qualifications:
● Bachelor's degree or equivalent experience in Business
● 2+year of sales or marketing experience
● Excellent written and verbal communication skills
What you will do:
You will be responsible for new initiatives for OneScore. OneScore aims to give access to credit score, analysis and help over 50m Indians improve their score. We are working to expand this to other credit avenues and include trust initiatives.
You will understand different customer segments and launch new products for OneScore. You will use data, creativity, and experimentation to constantly improve the product experience by working with designers, engineers and marketing to improve the scale and retention for the product.
you should apply if you have:
2-3 years hands-on product experience working on building products or problem solving in consumer space. You have a good understanding of user behaviour and enjoy customer research. You are also comfortable with ambiguity, believe in first principles and have the skill to transform broad ideas into action plans. You have launched new products earlier and are willing to experiment with new ideas.
Team at OneScore?
The product team is highly empowered to drive experiences and build innovative products for users. Our product managers come from diverse backgrounds - customer service, technology, design and have high empathy for the end user. Currently over 8m users use OneScore to check and understand their credit score. We want to enable over 50m users in the next 2 years to access, understand and improve their credit score.
Javascript
HTML/CSS
React.js● Design overall architecture of the web application.
● Maintain quality and ensure responsiveness of applications.
● Collaborate with the rest of the engineering team to design and launch new features.
● Maintain code integrity and organization.
● Experience working with graphic designers and converting designs to visual elements.
● Understanding and implementation of security and data protection.
● Highly experienced with front-end programming languages - HTML, CSS JavaScript, etc
● Proficient experience using - advanced JavaScript libraries and frameworks
Development experience for both mobile and desktop.
● Knowledge of code versioning tools such as Git
Requirement -
● Proven work experience as a Front-end developer
● Hands on experience with markup languages
● Experience with JavaScript, CSS and HTML
● Wordpress would be an added advantage.
● Prefer from Tier One college like ( IIIT, NIT, IIT, NSUT, DTU..etc )
● Familiarity with browser testing and debugging
● In-depth understanding of the entire web development process (design, development
and deployment)
● Understanding of layout aesthetics
● An ability to perform well in a fast-paced environment
● Excellent analytical and multitasking skills
● B. Tech. in computer science Preferred.
NodeJS (Node.js)React.jsJavascript- 2+ years of experience participating in the delivery of technology services.
- A proven ability to learn new applications & innovate in technology
- Strong Experience in technologies like Node, Webservices and Microservices
- Experience with cloud components and services and containerization technologies is desirable
- Exposure to ReactJS mandatory
- Experience working with multiple types of datastores: Mongo DB, SQL
- Experience in integrating, designing and developing solutions is desirable
- Experience with CI/CD and TDD is desirable
- Frameworks - Express , Hapi , feathers
- Strong knowledge in Javascript
HTML/CSS
CodeIgniterJavascript
Flutter• Bachelor's Degree in Computer Science or related field.
• 2+ years in full-stack engineering roles.
• 2+ years of strong coding skills in at least one programming language that we use.
Desired Skills:
• Excellent written and verbal communication skills.
• Willingness to learn new technologies.
• Ability to debug, solve and fix bugs independently.
Responsibilities:
• Build new and enhance products and services.
• Design, develop, validate, maintain, release, and operate our applications.
• Take complete ownership of the project or features from design to implementation and to deployment.
• Collaborate with the rest of the team to deliver the products and features.
Candidates below 2 years of experience shall not be considered for this position. Please do not apply if you are a fresher or a professional with less than 2 years of Work Experience
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon