
Responsibilities
- Manage incoming calls, chat and emails from customers in a prompt and swift manner
- Identify & assess customer’s needs, clarify information and provide solutions and alternatives wherever applicable
- Manage and resolve customer complaints, escalate to concerned authority when necessary
- Build sustainable relationships and trust with customers through open and interactive communication
- Provide accurate & complete information to improve customer satisfaction leading to noticeable results
- Maintain records of every interaction and forward to concerned team member whenever necessary
Who can apply:
- Graduate from any stream
- 2+ years experience in a customer support role
- Strong Track record of performance
- Strong listening , written and verbal communication skills
- Customer focus and adaptability to different personality types
- Ability to multitask, set priorities and manage time effectively
- Must be fluent in English, proficiency in other languages is an advantage.
- Familiarity with working Freshdesk/Zendesk/Zoho Desk is desirable

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Job Description:
We are seeking a skilled MERN Stack Developer to join our team. The ideal candidate will have 3 to 7 years of experience in developing web applications using the MERN stack (MongoDB, Express.js, React.js, Node.js). You will be responsible for designing and implementing innovative solutions to meet our company's needs. If you are passionate about technology and thrive in a fast-paced environment, we want to hear from you.
Responsibilities:
Develop and maintain web applications using the MERN stack.
Collaborate with cross-functional teams to define, design, and ship new features.
Write clean, efficient, and maintainable code.
Implement front-end interfaces using React.js.
Design and develop RESTful APIs using Node.js and Express.js.
Integrate third-party APIs as needed.
Optimize application performance for maximum speed and scalability.
Troubleshoot and debug issues that arise during development and in production.
Stay up-to-date with emerging technologies and best practices in web development.
Requirements:
Bachelor's degree in Computer Science, Engineering, or related field.
3 to 7 years of experience in web development.
Proficiency in the MERN stack (MongoDB, Express.js, React.js, Node.js).
Strong understanding of JavaScript, HTML, CSS, and related web technologies.
Experience with front-end frameworks such as Bootstrap or Material-UI.
Knowledge of state management libraries such as Redux or MobX.
Familiarity with version control systems (e.g., Git).
Excellent problem-solving and communication skills.
Ability to work independently and as part of a team.
Experience with Agile development methodologies is a plus.
Knowledge of GraphQL is a plus.
About Company
Our client is a leading mid‐market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services.
Roles & responsibilities:
• Key connect with Insurance Companies to procure competitive pricing and terms
• Timely and compliant placements of all lines of General Insurance Products
• Assisting the sales team to close business
• Client onboarding, retention & renewals, and servicing requirements
• Assisting onboard clients for all their new / renewal requirements
• Keeping customers updated on the latest products to increase sales.
• Preparing RFQ’s for all General Insurance requirements
• Retention – Manage servicing team for renewal retention; visiting clients for managing relationships; retention of existing policies/clients
Requirements:
Technical Skills:
• MS Office – Word, Excel, PowerPoint, and Outlook.
Education, experience & skills required:
• Graduate / MBA or relevant degree. Insurance degree would be an added advantage.
• Knowledge of insurance / General Insurance domain preferred.
• 2 to 4 years of experience in Insurance Broking / Placement & Retention.
• Excellent interpersonal and communication skills
• Proficient in all Microsoft Applications
• Superior product knowledge
• A team player with leadership skills
• Maintain a positive attitude focused on customer satisfaction.
Auriga IT, founded in 2010, is a trusted digital solution partner based in Jaipur. They bring together design, technology, and data capabilities to help organizations launch new businesses and drive transformation in the digital age. Their offerings include user experience and design, digital product development, enterprise applications and modernization, process automation, ERP and CRM implementation, and data science.
Auriga has a strong track record of providing tailor-made IT solutions and services to clients both in India and overseas. They have worked with notable companies such as Meta, Yes Bank, Zomato, Grofers, and Ola. The team at Auriga is composed of young and passionate software professionals who are experienced in client and server-side coding, database management, open-source technologies, and API integrations.
With a focus on meaningful and innovative work, the team at Auriga collaborates to build incredible products and services for clients. They strive for high-quality standards and pursue success together.
Connect with us: https://www.aurigait.com/#contact-us
Role Description:
This is a full-time on-site role for a Java Software Engineer at Auriga IT in Jaipur. The Java Software Engineer will be responsible for software development, creating microservices, programming, and utilizing the Spring Framework. They will work on developing Java-based applications and implementing software solutions.
Qualifications:
- Software development, microservices, and programming skills
- Experience with the Spring Framework and Java
- Strong problem-solving and analytical thinking skills
- Knowledge of database systems and SQL
- Experience with version control systems (e.g., Git)
- Familiarity with Agile development methodologies
- Excellent communication and collaboration skills
About us: AuditorsDesk is designed to make Audit firm’s audit work paperless. Without the need to download any software you can take your audit firm online. Your firm can easily maintain documents online. Deliver high-quality audits under ICAI guidelines. Your teams and clients can collaborate and be more efficient in managing audit work papers. More than just a tool for auditors, it tracks engagement progress from planning to conclusion. It enables the entire team to operate at its best efficiency.
Job Overview: We are seeking a highly skilled Sr. Manager who can lead our Developer Team with a minimum of 12-15 years of professional experience. The ideal candidate should also demonstrate expertise in working as L2 level SDM. This is an exciting opportunity to join our dynamic IT team.
Note: Kindly share your updated resume with below required details:
Total Experience:
Ready to relocate (Yes/No):
Current annual CTC:
Expected annual CTC:
Current Location:
Notice Period:
Reason for leaving:
Responsibilities:
§ Leads a team in developing high-quality software for major technology firms.
§ Ensures team success, growth, and productivity, providing training and mentorship.
§ Participates in meetings, contributing to development strategies and product roadmap.
§ Reacts quickly to emerging technologies, producing significant feature enhancements.
§ Sets clear expectations for direct reports, meets regularly for one-on-one discussions.
§ Develops plans for team members' long-term growth with some assistance from division lead.
§ Serves as a role model for good coding practices and functions effectively as a Level 2 Software Development Engineer (L2 SDE).
§ Sets high expectations for the team, effectively communicates expectations, and provides feedback.
§ Identifies tasks and responsibilities for direct reports to foster their growth.
§ Drives large projects to completion and is viewed as a technical leader in a large domain.
§ Coordinates with others to deliver products requiring multiple components.
Requirements:
§ Provide constructive feedback to team members and demonstrate conflict resolution skills within and across teams.
§ Communicate effectively with users, technical teams, and management to gather requirements, identify tasks, estimate timelines, and meet production deadlines.
§ Apply professional software engineering best practices throughout the software development life cycle.
§ Offer technical guidance on architecture, code review, and best practices.
§ Possess 12-15 years of software development experience and minimum 10-12 years of team leadership experience.
§ Exhibit knowledge in computer science fundamentals, including object-oriented design, data structures, and algorithms.
§ Fluent in Java or a similar object-oriented language.
§ Implement and consume large-scale web services with strong problem-solving skills.
§ Desired experience and skills include excellent written and verbal communication, contribution to software design documentation, and ability to present complex technical designs concisely.
§ Work with relational and NoSQL databases and build highly scalable distributed software systems.
§ Backend skills: Spring boot, NodeJS, Python, Cloud computing environment, Vue.JS, Python, PHP-Go, Django, Docker, GO etc.
§ Required frontend skills: Flutter, Angular, JS, ReactJS.
§ Cloud platform skills: AWS (CloudFront, Elastic Beanstalk, ACM, S3, EC2, Lambda), GCP (VM Instance, Cloud Run, App Engine), Firebase (Cloud Messaging, Hosting, Dynamic Links).
§ DNS management on various providers like GoDaddy, BigRock, and Google Domain.
§ Deployment of web services on different cloud platforms, including expertise in WordPress deployment and management.
§ Proficient in Apache Solr, Apache Tomcat, Apache Httpd, NginX.
§ Experience taking a project from scoping requirements through actual launch.
Job Type: On site
Job Location: Will be disclosed.
Employment Type: Permanent
Compensation: Best fit as per industry standard
How to Apply: Interested candidates who meet the above requirements and are ready to contribute to a dynamic team are encouraged to submit their resume at rahulATauditorsdeskDOTin
Please indicate "Application for SDM" in the subject line.
*Note: Immediate joiners will be given preference. Only shortlisted candidates will be contacted for interviews.
**********
Microservices specialists
Company Profile: Nucleus Software has been providing Products and Services to various Global and Regional Financial institutions , from past 36 years. As a pioneer IT Service provider, Nucleus carry deep banking domain expertise and experience on latest technological trends. Nucleus’s developed platforms powers the operations of more than 150 institutions in 50 countries, supporting multiple business veritcals, accessible through Mobile and internet channels
Job description:
- Bachelor's or master’s degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.
- Expertise with Java/J2EE experience including frameworks such as Spring REST, Spring Batch.
- Experience with Spring Boot, Microservices, NoSQL, caching and message queue technologies like Kafka.
- Good working knowledge of SQL databases (Oracle, SQL Server,MySql etc.,) and integrations with Spring DAO/REST/JPA.
- Integration experience consuming REST Services and developing REST Clients with third-party REST & SOAP Services with JSON/XML.
- Expertise on API concepts and technologies such as REST, JSON, XML, SOAP, YAML, GraphQL, and Swagger.
- Understanding of securing APIs with JWT/OAuth2/OpenID & Spring Security is a plus.
- Ability to manage Docker containers and exposure to Jenkins & CI/CD is a plus.
- Ability to understand business plans and apply that information into the scalable development models.
- Ability to guide, train, mentor associate engineers & collaborate with developers using agile practices.
- Proven ability to work creatively in a problem-solving environment.
Experince-6-9 yrs
Location: Noida or Chennai
Package: upto 20L
About the co:
Our client is the fastest growing company in the space of student mobility in Asia Pacific as per Financial times.
More about them
- Long-term accommodation booking platform for students (think booking.com for student housing).
- Helps 80M students worldwide, find and book full-time accommodations near their universities, without the hassle of negotiation, nonstandardized and cumbersome paperwork, and broken payment process.
- Leading student housing platform globally, with 1M+ student housing units listed in 6 countries and across 80 cities.
- Growing rapidly and targeting $400M in annual gross bookings value by 2022.
Key Skill
Designing and developing user interface components and implementing
them following well-known Javascript (React.js) concepts and workflows.
You will ensure that these components and the overall application are
robust, easy to maintain and scalable.
Principal Frontend Engineer 2
Maintain a very high standard of UI Structuring, layout and ensuring a
delightful visual experience for users.
You will coordinate with the rest of the team working on different layers of theinfrastructure. Therefore, a commitment to collaborative problem solving,sophisticated design, and quality products are important.
Collaborating within your product streams and team to bring best practicesand leverage world class tech stack
You will need to set quantifiable objectives that encapsulate quality attributes
of a system. The fitness of the application is measured against set marks.
Technical Skills
4+ years of experience, working with frontend technologies.
Experience working with modern Javascript libraries and tools like ReactJS
(mandatory), ES6/ES7, Webpack, Gulp.
Strong knowledge of HTML+HTML5, JS, CSS+CSS3
Experience leading multi-engineer projects and mentoring junior engineers.
UI Performance - should have hands-on experience in optimizing page load,
rendering, caching
Experience with unit testing in any modern javascript libraries
(Jest/Mocha/Jasmine)
Proficient with creating UI components, interaction patterns, task flows,
converting a design to web pages
Keeps an eye on new front-end ecosystem changes
Regards'
What you will do:
- Managing distributors and seller and improve the efficiencies in terms of both- retention (% active, D90 retention etc.) and transaction (% transacting, count and amount of transactions from different user cohorts) of newly acquired and existing base
- Designing promotional pricing schemes, subscription packs, communication plans and taking other tactical and strategic steps to increase transactions and engagement on the platform
- Working across departments(i.e. data science, CX, sales, marketing etc.) to deliver a superior experience for distributors and sellers
- Building the needed infrastructure and continuously innovating on ways to reach new and returning users through a variety of communication channels
- Partnering with product teams throughout the organization to leverage and influence existing internal growth and engagement technologies
- Conducting competitive analysis to understand industry trends for how to engage and convert users
- Working closely with product, marketing and data science to identify the right features essential for growth of business and engagement of users
- Measuring and assessing the impact of experiments, their business impact and sharing them with leadership
Desired Candidate Profile
What you need to have:- B.E./ B.Tech and/or MBA
- 7 to 8 years of total experience and 2 to 5 years of experience in handling sales, business development, city operations in an operations intensive role
- People management experience
- A proactive approach to problem solving with high focus on customer empathy
Qrata is hiring for the company which provides business tools for thecreators to set up paid communities by providing one time and subscription based services.
Quick Facts
Founded in: 2019
Number of Employees: 11 - 50 Employees
Industry: Marketing & Advertising
Headquarters: Mumbai
Technology Stack: MongoDB, Express, React, Node
- Work with development teams and product managers to ideate software solutions
- Design client-side and server-side architecture
- Build the front-end of applications through appealing visual design
- Develop and manage well-functioning databases and applications
- Write effective APIs
- Test software to ensure responsiveness and efficiency
- Troubleshoot, debug and upgrade software
- Create security and data protection settings
- Build features and applications with a mobile responsive design
- Write technical documentation
- Work with data scientists and analysts to improve software
- Deep knowledge of Angular practices and commonly used modules based on extensive work experience
- Proficiency with JavaScript and HTML5
- Extensive knowledge of CSS3 and JS methods for providing performance visual effects and keeping the frame rate above 30fps at all times
- Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system
- Creating custom, general use modules and components which extend the elements and modules of core Angular
- Ability to understand business requirements and translate them into technical requirements
- A team player, fast learner with good verbal and written communication skills







