Customer Support Executive

About HeliT Consulting:

HeliT Consulting is a specialized recruitment support firm helping Japan-based companies and recruitment agencies hire bilingual talent across cybersecurity, cloud, data, and AI/ML roles. We operate as a trusted backend sourcing partner, enabling our clients to accelerate hiring for high-demand technical positions while maintaining full ownership of their client relationships.

At HeliT Consulting, we combine domain expertise with a relationship-driven approach to help our partners fill complex technical roles efficiently and confidently.

We’re opening limited intern/Part-time work slots for someone who wants real ownership in end-to-end, relationship-driven hiring (not volume work). This is hands-on exposure to high-trust recruiting, with direct mentorship by IIT/ISB Alums

Selected intern’s day-to-day responsibilities include:

1. Identify and map bilingual Japan-based tech professionals using LinkedIn and public sources.

2. Work closely with senior-level professionals in high-growth roles and expand a premium LinkedIn network early in your career.

3. Maintain clean data tags in our CRM (role, domain, location, language signal, status)

4. Handle sourcing, screening, scheduling of interviews, and respectful follow-ups following Japanese business etiquette

Who can apply

Only those candidates can apply who:

1. are available for the work from home job/internship

2. can start the work from home job/internship between 29th Jan’26 and 5th Mar’26

3. are available for duration of 6 months. No Experience certificate will be provided if candidate leaves before 6 months.

4. have relevant skills and interests

Other requirements

MUST HAVE:

1. Good English communication

*2. Can work from Monday to Friday, 10:00 am to 2:00 pm (IST)*

Additional Perk: You will be working directly under the supervision of IIT/ISB Alums

Good to Have:

JLPT N3/N2/N1 candidates/Japanese speaking skills – Not Must, But Nice to have. Interest in Japanese culture is a plus.

Focus: Selling courses (Travel & Tourism, Makeup, Podcasting)

Candidate Requirements:

Experience: Minimum 1 year in the Ed-Tech industry with Strong communication and sales skills

Location: Goregaon East

Compensation: Fixed salary up to ₹6.5 LPA + Uncapped Incentives

Work Schedule: Monday to Saturday

Working Hours: 11:30 AM – 8:30 PM

Age Criteria - Max upto 35 years (36 years or more will not be considered)

Job Description: Data Engineer (Fintech Firm)

Position: Data Engineer

Experience: 2-4 Years

Location: Mumbai-Andheri

Employment Type: Full-Time

About Us:

We are a dynamic fintech firm dedicated to revolutionizing the financial services industry through innovative data solutions. We believe in leveraging cutting-edge technology to provide superior financial products and services to our clients. Join our team and be a part of this exciting journey.

Job Overview:

We are looking for a skilled Data Engineer with 3-5 years of experience to join our data team. The ideal candidate will have a strong background in ETL processes, data pipeline creation, and database management. As a Data Engineer, you will be responsible for designing, developing, and maintaining scalable data systems and pipelines.

Key Responsibilities:

• Design and develop robust and scalable ETL processes to ingest and process large datasets from various sources.
• Build and maintain efficient data pipelines to support real-time and batch data processing.
• Collaborate with data scientists, analysts, and other stakeholders to understand data requirements and deliver solutions.
• Optimize database performance and ensure data integrity and security.
• Troubleshoot and resolve data-related issues and provide support for data operations.
• Implement data quality checks and monitor data pipeline performance.
• Document technical solutions and processes for future reference.

Required Skills and Qualifications:

• Bachelor's degree in  Engineering, or a related field.
• 3-5 years of experience in data engineering or a related role.
• Strong proficiency in ETL tools and techniques.
• Experience with SQL and relational databases (e.g., MySQL, PostgreSQL).
• Familiarity with big data technologies
• Proficiency in programming languages such as Python, Java, or Scala.
• Knowledge of data warehousing concepts and tools 
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills.

Preferred Qualifications:

• Experience with data visualization tools (e.g., Tableau, Power BI).
• Knowledge of machine learning and data science principles.
• Experience with real-time data processing and streaming platforms (e.g., Kafka).

What We Offer:

• Competitive compensation package (12-20 LPA) based on experience and qualifications.
• Opportunity to work with a talented and innovative team in the fintech industry..
• Professional development and growth opportunities.

• Minimum of 3 years of hands-on experience in React.js development. Proficient in JavaScript, ES6/ES7, HTML5, and CSS3.
• Strong understanding of React.js and its core principles. Experience with state management libraries, particularly Redux.
• Knowledge of modern frontend build tools and package managers (e.g., Webpack, npm).
• Solid understanding of RESTful APIs and asynchronous request handling.
• Familiarity with code versioning tools, such as Git. Strong problem-solving skills and attention to detail.
• Excellent communication and collaboration skills.
• Experience with TypeScript. Familiarity with GraphQL.
• Knowledge of front-end testing frameworks (e.g., Jest, Enzyme).
• Previous contributions to open-source projects or an active GitHub profile.
• Understanding of CI/CD pipelines.

Role: Python-Django Developer 

Location: Noida, India

Description:

• Develop web applications using Python and Django.
• Write clean and maintainable code following best practices and coding standards.
• Collaborate with other developers and stakeholders to design and implement new features.
• Participate in code reviews and maintain code quality.
• Troubleshoot and debug issues as they arise.
• Optimize applications for maximum speed and scalability.
• Stay up-to-date with emerging trends and technologies in web development.

Requirements:

• Bachelor's or Master's degree in Computer Science, Computer Engineering or a related field.
• 4+ years of experience in web development using Python and Django.
• Strong knowledge of object-oriented programming and design patterns.
• Experience with front-end technologies such as HTML, CSS, and JavaScript.
• Understanding of RESTful web services.
• Familiarity with database technologies such as PostgreSQL or MySQL.
• Experience with version control systems such as Git.
• Ability to work in a team environment and communicate effectively with team members.
• Strong problem-solving and analytical skills.

Job Description: SOC Manager

ESSENTIAL RESPONSIBILITIES          

•      Leadership & Team Management: Leads the SOC team providing clear direction, fostering teamwork and collaboration. Regularly assesses the strengths and weaknesses of team members, providing mentoring, coaching, and opportunities for growth. Hands-on execution across operational challenges, making decisive judgments while ensuring high morale and cohesion.

•      Incident Management: Ensures that all security events and incidents are identified, categorized, and responded to promptly and thoroughly. This includes setting up appropriate escalation processes, coordinating between various teams for cross-functional incidents, and ensuring that incidents are closed with comprehensive documentation and lessons learned.

•      Continuous Improvement: Regularly reviews and analyzes the efficiency of the existing operations processes, tools, and protocols. Implement changes based on findings, feedback from the team, and changing threat landscapes. This also involves staying updated with advancements in SOC technologies and methodologies.

•      Technology Management: Oversees the implementation, configuration, and continuous tuning of various security tools, including the client’s Security Platform.

•      Training and Development: Designs and implements a continuous training plan for the existing and new SOC team members, ensuring they have the latest skills and knowledge and are onboarded and productive as quickly as possible. This also involves organizing periodic simulation exercises (like red teaming) to test and improve incident response capabilities.

•      Reporting: Establishes a comprehensive reporting framework that offers insights into the SOC's performance. This includes metrics on incident volumes, response times, and resolution success rates.

These reports should be presented to stakeholders clearly, actionable, highlighting successes and areas for improvement.

REQUIRED EXPERIENCE

•      Minimum of 6+ years in cybersecurity roles with at least 3 years in a SOC leadership position.

Experience in an MSSP or a large-scale global SOC is highly preferred.

•      Experience in actively managing the lifecycle of security incidents.

•      Strong knowledge and familiarity with major cloud provider technologies (AWS, Azure, etc.)

•      Solid understanding of networking protocols and infrastructure designs, including cloud infrastructures, routing, firewall functionality, host and network intrusion detection systems, encryption, load balancing, and other network protocols.

•      Experience with virtualization technologies (VMware, Microsoft Hyper-V).

•      Experience with the following tools and technologies:

–     Security Information and Event Management (SIEM)

–     Intrusion Detection & Prevention (IDP) 

–     Endpoint Detection & Response (EDR)

–     Network Detection & Response (NDR)

–     Network Analysis tools - Wireshark, tcpdump, etc. 

–     Scripting in Python, Bash, PowerShell

•      Experience in regulated environments such as HIPAA or PCI preferred.

•      Strong governance skills in time management, project management, and stakeholder management.

•      Excellent communication skills, with ability to lead security-reviews with clients; keep stakeholders appraised of key issues/risks/incidents.

PREFERRED CERTIFICATIONS

•      CISSP – Certified Information Systems Security Professional

•      CISM – Certified Information Security Manager

•      OSCP – Offensive Security Certified Professional

•      CEH – Certified Ethical Hacker

•      GSEC – SANS GIAC Security Essentials

•      CompTIA – Security

OTHER REQUIREMENTS

·      Flexibility of schedule is required to meet the demands of the position.

·      This role requires to work in shifts (including night shift) and support clients in North America.

Job description :

Looking for a passionate developer and team player who wants to learn, contribute and bring fun & energy to the team. We are a friendly startup where we provide opportunities to explore and learn a lot of things(new technology/tools etc.,) in building quality products using best-in-class technology.

Responsibilities :

• Design and develop new features using Full-stack development (Java/Spring/React/Angular/Mysql) for a cloud(AWS/others) and mobile product application in SOA/microservices architecture.
• Design awesome features and continuously improve them by exploring alternatives/technologies to make design improvements.
• Performance testing with Gatling (Scala).
• Work with CI/CD pipeline and tools (Docker, Ansible) to improve the build and deployment process.
• Working with QA to ensure the quality and timing of new release deployments.

Skills/Experience :

• Good coding/problem-solving skills and interest in learning new things will be the key.
• Time/Training will be provided to learn new technologies/tools.
• 1 or more years of professional experience in building web/mobile applications using Java or similar technologies (C#, Ruby, Python, Elixir, NodeJS).
• Experience in Spring Framework or similar frameworks.
• Experience in any DB (SQL/noSQL)
• Any experience in front-end development using React/Vue/Angular/similar frameworks.
• Any experience with Java/similar testing frameworks (JUnit/Mocks etc).

1. The candidate would be responsible for identifying the prospective customers for the above-mentioned products.
2. The candidate must do initial business development with the prospective customers – lead identification, updating database, sending introductory mails, and initial discussion over calls.
3. The candidate would also be responsible for initial coordination between the prospective customers and the sales team.
4. The candidate will identify the target market and competition
5. The candidate should be based out of Pune.