Shipthis Inc

At Shipthis, we’re on a mission to modernize the freight forwarding industry. Our cutting-edge SaaS platform empowers freight forwarders to digitalize operations, improve efficiency, and deliver exceptional customer experiences.

We’re the perfect size for every team member to make a real impact, your ideas can shape workflows, your efforts can move the needle, and your work will help reshape global logistics.

Learn more at www.shipthis.co

Role Overview:

We’re seeking a proactive, organized, and customer-focused Inside Sales Executive to manage the journey from first lead contact through onboarding and beyond. You’ll be the central point of coordination between our Sales team, prospects, and internal teams — ensuring every step is smooth, timely, and documented. This is a multi-stage role involving pre-sales lead management, demo coordination, post-sales onboarding support, and customer touchpoints. Ideal for someone who thrives on ownership, structured follow-ups, and cross-functional teamwork.

Key Responsibilities:

Pre-Sales & Lead Management

• Qualify and research inbound leads using agreed criteria.
• Schedule and coordinate product demos for the Sales team.
• Prepare demo materials, set up accounts, and ensure readiness.
• Keep CRM data 100% accurate & up-to-date

Demo & Evaluation Coordination

• Review AI-generated demo notes for accuracy, highlight key decision drivers, and update CRM accordingly.
• Send personalized post-demo follow-ups using AI-assisted content — including materials, recap, and clear next steps tailored to the prospect’s needs.
• Maintain regular contact during the trial/evaluation period to ensure engagement and address any questions or blockers promptly.

 Post-Sales & Onboarding Support

• Facilitate smooth handover to Implementation/Customer Success teams.
• Follow up on pending documents or data from new customers.
• Track go-live dates and ensure commitments are met before launch.

 CRM & Reporting

• Document every customer interaction touchpoint in CRM.
• Monitor pipeline movement and prepare weekly/monthly reports.
• Provide accurate data for sales forecasting

 Customer Success Touchpoints

• Conduct post-launch check-ins to gather feedback.
• Identify potential upsell or cross-sell opportunities.
• Support resolution of customer issues when needed during the hyper care period.

Desired qualifications include:

• 1–3 years in inside sales, sales coordination, or customer success roles (B2B SaaS preferred).
•  Familiarity with CRM tools (HubSpot, Salesforce, Zoho, LeadSquared, etc.). Proficient in MS Office tools like SharePoint, etc.
• Strong written and verbal communication skills.
• Exceptionally organized and capable of managing multiple priorities.
• "Customer-first" attitude with problem-solving mindset.
• Comfortable working cross-functionally across sales, support, onboarding, and operations.
• Bonus: Understanding of freight forwarding/logistics workflows (training provided).

We welcome candidates

• Who is Immediate Joining
•  Female candidates returning to work after a career break are strongly encouraged to apply
• Whether you're seasoned or just starting out, if you have the skills and passion, we invite you to apply.

We are an equal-opportunity employer and are committed to fostering diversity and inclusivity. We do not discriminate based on race, religion, colour, gender, sexual orientation, age, marital status, or disability status.

JOB SYNOPSIS:

• Job Role: Inside Sales Executive
• Location: Bangalore
• Job type: Full-time, permanent
• Experience (1-3) years
• Industry Type: Software Product
• Functional Area: Sales & Business Development

At Shipthis, we work to build a better future and make meaningful changes in the freight forwarding industry. Our team members aren't just employees. We are comprised of bright, skilled professionals with a single straightforward goal – to Evolve Freight forwarders towards Digitalized operations, enhancing efficiency, and driving lasting change.

As a company, we're just the right size for every person to take initiative and make things happen. Join us in reshaping the future of logistics and be part of a journey where your contributions make a tangible difference.

Learn more at www.shipthis.co

Who are we looking for?

we’re looking for a Designer-Developer who is creative, technically sharp, and eager to grow. You’ll build interfaces that look good, feel right, and work beautifully

What You’ll Do

• Design clean, modern interfaces in Figma.
• Build those designs into real products using React / Next.js.
• Experiment with AI tools to make experiences smarter and faster.
• Collaborate with designers, engineers, and product teams to ship great UI/UX.
• Contribute to our design system — consistent components, typography, and motion.
• Iterate quickly — learn, tweak, polish, and ship.

Desired qualifications include

• Solid grasp of HTML, CSS, JavaScript, and React / Next.js ( Knowledge of Angular is a plus).
• Figma skills — auto-layout, component systems, prototyping.
• Familiarity with AI APIs / tools (Claude, ChatGPT, Midjourney, etc.).
• Understanding of responsive design and web performance.
• Version control experience (Git / GitHub).
• Portfolio that shows real work (side projects count!)

Who You Are

• A designer who codes or a developer who designs — you understand both worlds.
• Strong visual taste and can explain your design decisions.
• Can take a Figma mockup and build it pixel-perfect in React.
• Experiment with AI tools but don’t rely on them blindly.
• Care about speed, accessibility, and user delight.
• Early in your career but serious about your craft.

We welcome candidates

• Who is an Immediate Joiner
• Female candidates returning to work after a career break are strongly encouraged to apply
• Whether you're seasoned or just starting out, if you have the skills and passion, we invite you to apply.

We are an equal-opportunity employer and are committed to fostering diversity and inclusivity. We do not discriminate based on race, religion, color, gender, sexual orientation, age, marital status, or disability status

JOB SYNOPSIS

• Location: Bangalore
• Job Type: Full-time
• Role: Web Developer-Designer
• Industry Type: Software Product
• Functional Area: Software Development
• Employment Type: Full-Time, Permanent

At Shipthis, we work to build a better future and make meaningful changes in the freight forwarding industry. Our team members aren't just employees. We are comprised of bright, skilled professionals with a single straightforward goal – to Evolve Freight forwarders towards Digitalized operations, enhancing efficiency, and driving lasting change.

As a company, we're just the right size for every person to take initiative and make things happen. Join us in reshaping the future of logistics and be part of a journey where your contributions make a tangible difference.

Learn more at www.shipthis.co

Job Description

Who are we looking for?

We are seeking a skilled developer experienced in Python with end-to-end project implementation to join our team. 

What will you be doing?

• Design and develop backend services for the ERP system using Python and MongoDB
• Collaborate with the frontend development team to integrate the frontend and backend functionalities
• Develop and maintain APIs that are efficient, scalable, and secure
• Write efficient and reusable code that can be easily maintained and updated
• Optimize backend services to improve performance and scalability
• Troubleshoot and resolve backend issues and bugs

Desired qualifications include

• Bachelor’s degree in computer science or a related field
• Proven experience in Python Fast API with E2E project implementation 
• Proficiency with DevOps and Pipelines (Git actions, Google Cloud Platform)
• Knowledge of microservices architecture
• Experience in MongoDB development, including Aggregation 
• Proficiency in RESTful API development
• Experience with the Git version control system
• Strong problem-solving and analytical skills
• Ability to work in a fast-paced environment

We welcome candidates

• Who is an Immediate Joiner
• Female candidates returning to work after a career break are strongly encouraged to apply 
• Whether you're seasoned or just starting out, if you have the skills and passion, we invite you to apply.

We are an equal-opportunity employer and are committed to fostering diversity and inclusivity. We do not discriminate based on race, religion, color, gender, sexual orientation, age, marital status, or disability status

JOB SYNOPSIS

• Location: Bangalore
• Job Type: Full-time
• Role: Software Developer
• Industry Type: Software Product
• Functional Area: Software Development
• Employment Type: Full-Time, Permanent

At Shipthis, we work to build a better future and make meaningful changes in the freight forwarding industry. Our team members aren't just employees. We are comprised of bright, skilled professionals with a single straightforward goal - Evolve Freight forwarders towards Digitalized operations and help them become more efficient.

As a company, we're just the right size for every person to take initiative and make things happen. Join us on this journey to make a difference in how Digitalization evolves the Freight Forwarding industry.

Learn more at www.shipthis.co

JOB DESCRIPTION

Role Overview:

Shipthis is hiring proactive individuals to join our Customer Support team. As a Client Service Executive, you’ll resolve technical issues, manage escalations, and maintain customer satisfaction while working rotational shifts, including weekends, on a team rotation basis

This role suits candidates with strong communication skills, technical aptitude, and a passion for problem-solving.

Who are we looking for?

Shipthis seeks motivated and energetic individuals who can contribute to our Customer Support endeavor, work in a dynamic environment, and work proactively.

• Take ownership of customer issues reported and see problems through to resolution
• Research, diagnose, troubleshoot, and identify solutions to resolve customer issues
• Follow standard procedures for escalation of unresolved issues to the appropriate internal teams
• Provide prompt and accurate feedback to customers
• Ensure proper recording and closure of all issues
• Prepare accurate and timely reports
• Document knowledge in the form of knowledge base tech notes and articles
• Follow the SLA for issues concerning the severity.

Desired qualifications include

Proven working experience in enterprise technical support, IT support, or as a technical engineer is preferred

• Must be flexible to work the Rotational shifts.
• Excellent client-facing skills
• Excellent written and verbal communication skills
• Deep knowledge of the product that the technician is supporting.
• Basic knowledge of JavaScript and JSON is an added advantage

We welcome candidates

• Who is Immediate Joining
• Female candidates returning to work after a career break are strongly encouraged to apply
• Whether you're seasoned or just starting out, if you have the skills and passion, we invite you to apply.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, gender, sexual orientation, age, marital status, or disability status.

JOB SYNOPSIS

Job Role: Client Service Executive

Location: Bangalore

Job type: Full-time, permanent

Work Schedule: Flexible rotational shifts, including weekends on a team rotation basis

Experience: (1-2) years

Industry Type: Software Product

Functional Area: Customer Support

At Shipthis, we work to build a better future and make meaningful changes in the freight forwarding industry. Our team members aren't just employees. We are comprised of bright, skilled professionals with a single straightforward goal - Evolve Freight forwarders towards Digitalized operations and help them become more efficient.

As a company, we're just the right size for every person to take initiative and make things happen. Join us on this journey to make a difference in how Digitalization evolves the Freight Forwarding industry.

Learn more at www.shipthis.co

Job Role

The position requires strong problems solving skills, excellent communication skills, and a customer-focused approach, the software support engineer will work closely with the developing team to resolve technical issues and bugs reported by customers

Responsibilities

• Take ownership of customer issues reported and see problems through to resolution
• Research, diagnose, troubleshoot, and identify solutions to resolve customer issues
• Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
• Provide prompt and accurate feedback to customers
• Ensure proper recording and closure of all issues
• Prepare accurate and timely reports
• Document knowledge in the form of knowledge base tech notes and articles
• Follow the SLA for issues with respect to the severity. 

Desired qualifications include

• Proven working experience in enterprise technical support, IT support, or as a technical engineer
• Basic knowledge of JavaScript, HTML and JSON
• Deep knowledge of the product that the technician is supporting.
• Strong problem-solving skills
• Excellent client-facing skills
• Excellent written and verbal communication skills
• familiarity with API calls

We welcome candidates

• Who is Immediate Joining
• Female candidates returning to work after a career break are strongly encouraged to apply
• Whether you're seasoned or just starting out, if you have the skills and passion, we invite you to apply.

We are an equal-opportunity employer and are committed to fostering diversity and inclusivity. We do not discriminate based on race, religion, color, gender, sexual orientation, age, marital status, or disability status.

Additional Details

• Location: Bangalore
• Job Type: Full-time
• Role: Software Support Engineer
• Industry Type: Software Product
• Functional Area: Support

At Shipthis, we work to build a better future and make meaningful changes in the freight forwarding industry. Our team members aren't just employees. We are comprised of bright, skilled professionals with a single straightforward goal—to Evolve Freight forwarders towards Digitalized operations, enhance efficiency, and drive lasting change.

As a company, we're just the right size for every person to take initiative and make things happen. Join us in reshaping the future of logistics and be part of a journey where your contributions make a tangible difference.

Learn more at www.shipthis.co

JOB DESCRIPTION

What you’ll be doing:

• Take ownership of building and scaling intuitive, high-performance UIs that directly impact the lives of our users.
• Collaborate closely with product, design, and backend teams to shape and deliver features that drive meaningful change.
• Embrace a "startup mindset" by taking the initiative, wearing multiple hats, and solving challenges with creative, scalable solutions.
• Actively contribute to the product vision and roadmap, ensuring the front end evolves with the company’s growth.
• Build for the long haul by writing clean, maintainable, scalable code supporting future features and expansions.
• Mentor team members, fostering a culture of continuous learning and improvement, and helping grow a high-performing engineering team.
• Stay ahead of the curve by experimenting with new tools, frameworks, and best practices, ensuring the product remains cutting-edge.
• Take pride in not just coding but in truly building—crafting features and solutions that users love and stand the test of time.
• Be part of a team that values collaboration, ownership, and long-term impact over short-term wins.

While our current stack includes Angular and Python, we’re flexible and open to leveraging any tech stack that best suits our product’s needs.

Desired qualifications include:

• Bachelor's/Master's degree in Computer Science, Engineering, or a related field.
• 3–5 years of professional experience in full-stack development, with a strong portfolio of successful projects.
• Proficiency in JavaScript and frameworks like Angular 12+, React, or similar.
• Strong understanding of web technologies including TypeScript, Python along Fast API.
• Strong knowledge of MongoDB is appreciated.
• Experience with state management libraries (e.g., NgRx, Redux).
• Strong problem-solving skills and the ability to learn and adapt quickly.
• Excellent communication skills with the ability to collaborate effectively in a team environment.

We welcome candidates:

• Who can join immediately.
• Female candidates returning to work after a career break are strongly encouraged to apply.

We are an equal opportunity employer and are committed to fostering diversity and inclusivity. We do not discriminate based on race, religion, color, gender, sexual orientation, age, marital status, or disability status.

JOB SYNOPSIS:

• Job Role: Full Stack Engineer
• Location: Bangalore
• Job type: Full-time, permanent
• Experience: 3–5 years
• Industry Type: Software Product
• Functional Area: Software Development

At Shipthis, we work to build a better future and make meaningful changes in the freight forwarding industry. Our team members aren't just employees. We are comprised of bright, skilled professionals with a single straightforward goal—to Evolve Freight forwarders towards Digitalized operations, enhance efficiency, and drive lasting change.

As a company, we're just the right size for every person to take initiative and make things happen. Join us in reshaping the future of logistics and be part of a journey where your contributions make a tangible difference.

Learn more at www.shipthis.co

JOB DESCRIPTION

What you’ll be doing:

• Lead the design, development, and maintenance of the frontend of Shipthis's suite of SaaS products
• Drive the implementation of new technologies and architect frontend solutions to ensure scalability and maintainability.
• Work closely with backend developers to ensure seamless integration of APIs and data between the front and back end.
• Define and enforce coding standards, guidelines, and best practices for the team, ensuring high code quality and performance.
• Actively participate in planning and strategy discussions, contributing to technical decisions that influence the product roadmap.
• Troubleshoot and resolve high-priority technical issues, ensuring the stability and performance of the system in production environments.
• Collaborate with UI/UX designers and product managers to shape the user experience, ensuring that complex data workflows are intuitive and accessible.
• Mentor and guide junior developers within the team, providing code reviews and feedback to ensure quality and best practices are followed.
• Stay current with industry trends and developments, recommending tools, libraries, and processes to improve the frontend development workflow.

Desired qualifications include:

• 2+ years of experience in frontend development with a solid track record of delivering successful web applications.
• Experience leading frontend teams or working as a senior developer in a collaborative environment.
• Proficiency in modern JavaScript frameworks (preferably Angular 12+), along with a strong understanding of TypeScript, HTML, and CSS.
• Proven ability to architect scalable frontend solutions for large, complex web applications.
• Experience with performance optimization techniques, code-splitting, lazy loading, and browser rendering behavior.
• Familiarity with frontend testing frameworks and methodologies (e.g., Jest, Jasmine, or Cypress).
• Strong problem-solving skills, and the ability to work effectively across teams and with stakeholders at all levels.
• Solid understanding of web development principles, including responsive design, cross-browser compatibility, and accessibility standards.
• Knowledge of backend / ionic apps for android/iOS
• A strong portfolio of previous frontend work that demonstrates technical depth and design skills.

We welcome candidates

• Who is Immediate Joining
• Female candidates returning to work after a career break are strongly encouraged to apply.

We are an equal opportunity employer and are committed to fostering diversity and inclusivity. We do not discriminate based on race, religion, color, gender, sexual orientation, age, marital status, or disability status.

JOB SYNOPSIS:

• Job Role: Frontend Engineer
• Location: Bangalore
• Job type: Full-time, permanent
• Experience (2-3) years
• Industry Type: Software Product
• Functional Area: Software Development

At Shipthis, we work to build a better future and make meaningful changes in the freight forwarding industry. Our team members aren't just employees. We are comprised of bright, skilled professionals with a single straightforward goal - Evolve Freight forwarders towards Digitalized operations and help them become more efficient. 

As a company, we're just the right size for every person to take initiative and make things happen. Join us on this journey to make a difference in how Digitalization evolves the Freight Forwarding industry. 

Visit us at https://www.shipthis.co 

JOB DESCRIPTION 

Job Overview: We are seeking a highly skilled Software Tester to join our dynamic and fast-paced team. As a Software Tester, you will be responsible for ensuring the quality of Shipthis' ERP software by designing and executing tests, identifying and documenting bugs, and verifying fixes. You will work closely with our developers and project managers to ensure timely delivery of high-quality software. 

What You'll Be Doing 

• Design and execute comprehensive test plans for Shipthis' ERP software, including unit tests and end-to-end tests  
• Identify, document, and track defects found during testing and verify fixes  
• Design, develop, and execute automated test scripts using industry-standard testing tools. Ensure efficient and effective test coverage for both new features and regression testing. 
• Collaborate with developers to resolve issues and improve the quality of software 
• Work closely with project managers to ensure timely delivery of software  
• Participate in continuous improvement efforts to enhance the testing process and increase efficiency  
• Keep up to date with emerging trends and technologies in software testing 

Requirements: 

• Proficiency in JavaScript and experience writing unit tests and end-to-end tests using modern JavaScript testing frameworks 
• Experienced in automated testing tools such as Selenium, JUnit, TestNG, Cypress or similar. 
• Documentation of test cases and regular update of Test Scripts and Test Data 
• Knowledge of Angular and Python is required 
• Strong analytical and problem-solving skills 
• Attention to detail and ability to identify and track issues effectively to closure 
• Ability to work independently and as part of a team 

Who can apply 

• Bachelor’s/master's degree in engineering/ computer science or any other domain with a strong orientation toward computer programming as part of the coursework or projects 
• Experience in end-to-end Manual/Functional testing of applications (preferably SaaS platforms) 
• Have relevant skills and interests. 
• Female candidates returning to work after a career break are strongly encouraged to apply  
• Can start the job immediately.  

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, gender, sexual orientation, age, marital status, or disability status.  

JOB SYNOPSIS 

• Job Role: Software Tester 
• Location: Bangalore 
• Job type: Full-time, permanent  
• Experience: (2-5) years 
• Industry Type: Software Product 
• Functional Area: Software Development