
B2B Customer Experience Officer
Responsibilities
• Handling customer queries via any support channel
• Approach all queries with customer centric attitude
• Offering exceptional customer service and satisfaction
• Help build and improve processes
• Adhere to set standards of TAT and SLA
• Demonstrates customer empathy during all interactions with customers.
Candidate Requirements
• 1 to 5 years’ experience in a customer support role
• Can handle verbal and non-verbal process (chat, email, phone)
• Excellent interpersonal skills
• Excellent written and oral communication skills in English and Hindi
• A quick learner
• Ability to make high quality decisions & Multi task.
Language Proficiency: English (Fully proficient), Hindi (working proficiency), Marathi & Telegu( limited working proficiency), Tamil & Kannada ( Elementary proficiency)

About Connect and Heal
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PST Time Zone: 7.00pm - 3.00 Am IST
JOB DETAILS
Expi with Node.js, Express, Feather JS
3rd party API integration knowledge
Database- MySql or NoSql
Kafka Client Integration with Nodejs
Redis integration using Nodejs


Who Are We
A research-oriented company with expertise in computer vision and artificial intelligence, at its core, Orbo is a comprehensive platform of AI-based visual enhancement stack. This way, companies can find a suitable product as per their need where deep learning powered technology can automatically improve their Imagery.
ORBO's solutions are helping BFSI, beauty and personal care digital transformation and Ecommerce image retouching industries in multiple ways.
WHY US
- Join top AI company
- Grow with your best companions
- Continuous pursuit of excellence, equality, respect
- Competitive compensation and benefits
You'll be a part of the core team and will be working directly with the founders in building and iterating upon the core products that make cameras intelligent and images more informative.
To learn more about how we work, please check out
Description:
We are looking for a computer vision engineer to lead our team in developing a factory floor analytics SaaS product. This would be a fast-paced role and the person will get an opportunity to develop an industrial grade solution from concept to deployment.
Responsibilities:
- Research and develop computer vision solutions for industries (BFSI, Beauty and personal care, E-commerce, Defence etc.)
- Lead a team of ML engineers in developing an industrial AI product from scratch
- Setup end-end Deep Learning pipeline for data ingestion, preparation, model training, validation and deployment
- Tune the models to achieve high accuracy rates and minimum latency
- Deploying developed computer vision models on edge devices after optimization to meet customer requirements
Requirements:
- Bachelor’s degree
- Understanding about depth and breadth of computer vision and deep learning algorithms.
- 4+ years of industrial experience in computer vision and/or deep learning
- Experience in taking an AI product from scratch to commercial deployment.
- Experience in Image enhancement, object detection, image segmentation, image classification algorithms
- Experience in deployment with OpenVINO, ONNXruntime and TensorRT
- Experience in deploying computer vision solutions on edge devices such as Intel Movidius and Nvidia Jetson
- Experience with any machine/deep learning frameworks like Tensorflow, and PyTorch.
- Proficient understanding of code versioning tools, such as Git
Our perfect candidate is someone that:
- is proactive and an independent problem solver
- is a constant learner. We are a fast growing start-up. We want you to grow with us!
- is a team player and good communicator
What We Offer:
- You will have fun working with a fast-paced team on a product that can impact the business model of E-commerce and BFSI industries. As the team is small, you will easily be able to see a direct impact of what you build on our customers (Trust us - it is extremely fulfilling!)
- You will be in charge of what you build and be an integral part of the product development process
- Technical and financial growth!
Need to call to customers for there outstanding dues
Need to work for Banks and NBFC for their collection & recovery services
Basci excel knowlledge required
Prefrence to DRA passed candiadtes.
Prefrence to female candiadates
Best in class performance incentive..


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- Build out a secure data replication infrastructure to replicate transactional data across a hierarchical system
- Build out APIs for supporting a fleet of 20k devices
- Build out a configurable data analytics and reporting framework
- Build out real time dashboards for getting a high level and deep dive view of the overall system
- Be responsible for independently designing and building out modules of the overall system
- Work with a team of smart peers and take ownership of the resulting system
- Push yourselves, create impact, learn and grow as an engineer



