B2B Customer Experience Officer

Designation: Project Manager

Location: Ahmadabad

Roles and Responsibilities:

Working closely with the sales team on proposals and pitches for business.

Attending meetings with business development managers and acting as a technical expert.

Manage the entire proposal life-cycle which will include scope finalization, solution review, commercials, and proposal submission.

Working closely and collaboratively with clients to devise effective solutions.

Ensuring that the company service can deliver on the client's requirements.

Working closely with clients to understand and capture requirements.

Replying to clients following requests for information and proposal requests.

Presenting proposals to clients alongside members of the sales team.

Producing detailed costings for clients and ensuring the contract is profitable.

Desired Skills:

Possess a proven track record of accomplishments in the areas of Requirement Scoping, Functional Analysis, Technology Solution Design, Effort, and Cost Estimation, Proposal Preparation, Client Presentations and Cross-Functional Collaboration.

Should have worked on the presales role in terms of guiding on Innovations in Solution, Identifying Win Themes, Proposal Flow, Value proposition, etc. for opportunities that include Fixed Price, T&M, and Service-based engagements.

Must have Hands-on experience in Solutioning, Design & estimation, sizing and proposal writing.

Ability to work with multiple stakeholders, business units and partners for complex opportunities.

Process Oriented and adherence to reporting and approval requirements.

Significant exposure to various technology stacks in Digital; UX, Mobility, IoT, eCommerce, etc.

Excellent communication and presentation skills.

Experience at working both independently and in a team-oriented, collaborative environment is essential.

Key Skills Required:-

Must have work experience in Project Analysis and Management. Expertise skill sets are like Project Scope Analysis, Prepare Presentation of Scope of Work (SOW), SRS, FRS, DFD, and Project Planning, Time Estimation, Cost Estimation, Resource Allocation and Management, Risk Management, Conflict Management, Project Management, Team Co-ordination and Client Communication etc.

Also, have experience in various Websites and Web Application requirements.

Experience in presales activities

Also, should have excellent interpersonal skill and developed a strong working relationship

Should work with an effective team member and have the ability to deliver efficiently and accurately to tight deadlines.

Should have the confidence to bring the best from the team and deliver quality for the clients.

Looking for someone who has exp working with IT Service Based industries

ob Title: Presales Associate – US Shift (Work From Home)

Company: Bhanzu

Location: Remote (India)

Job Type: Full-time

Work Hours: Night Shift – 6:00 PM to 7:00 AM IST

Salary: ₹3.8 LPA (Fixed) + Uncapped Incentives

Experience Required: 0–2 years (Freshers Welcome)

Start Date: Immediate Joiners Preferred

About Bhanzu:

Bhanzu is India’s fastest-growing EdTech startup, founded by Neelakantha Bhanu, the World’s Fastest Human Calculator. We’re on a mission to help students fall in love with math and become confident problem solvers across the globe.

Job Overview:

We’re looking for enthusiastic and goal-driven Presales Associates to join our US Shift team. You’ll be the first point of contact for leads from the U.S., guiding them through the initial steps of their learning journey with Bhanzu. This role is remote and night shift only.

Key Responsibilities:

• Make outbound calls to warm U.S.-based leads and respond to callback requests
• Engage prospects via WhatsApp and email
• Explain Bhanzu’s math learning programs clearly and effectively
• Encourage leads to book and attend free trial classes
• Maintain and update lead status accurately in the CRM system
• Coordinate with internal teams for smooth handovers and follow-ups

Who Should Apply:

• Freshers or professionals (0–2 years) looking to build a career in sales, EdTech, or customer success
• Candidates who are comfortable with night shifts and can communicate fluently in English
• Individuals who enjoy connecting with people and have a flair for convincing conversations

Requirements:

• Excellent English communication (verbal & written)
• Basic computer skills and ability to learn tools like CRM
• Self-motivated, target-driven attitude
• Must have a personal laptop and stable internet connection
• Comfortable working 6 days/week in a night shift (6 PM to 7 AM IST)

Perks & Benefits:

• Fixed salary + uncapped performance-based incentives
• 100% remote work setup
• Real-world exposure to global customers
• Rapid learning in sales, communication, and CRM tools
• Energetic, startup environment with supportive mentors
• Opportunity to be part of a fast-scaling global EdTech brand

Job Summary:

We are seeking a proactive and organized Sales Co-ordinator to join our organization a IT Hardware & System Integration company.

In this role, you will support the Sales and Technical Head by managing customer interactions, like understanding Customer requirements, preparing and submitting quotations, following up on the quotations & processing orders to closure, till payment is received.

Key Responsibilities:

·      Handling customer enquiries & requirements with appropriate product recommendations.

·      Prepare & manage sales documentation, including quotations, invoices, & purchase orders.

·      Follow-up and negotiate with customers on quotations and win order

·      Coordinate and negotiate with vendors, distributors, suppliers for pricing,  material and services availability, & order fulfillment.

·      Track hardware stock levels and coordinate delivery schedules with logistics partners.

·      Maintain accurate records of customer interactions, sales data, and transactions.

·      Follow up on customer quotations, pending orders, and payments to ensure timely closure.

·      Provide basic after-sales support and coordinate with the Technical Head for any complex issues or warranty claims.

·      Generate regular sales and inventory reports to assist with planning and decision-making.

·      Support day-to-day administrative tasks as needed to ensure smooth sales operations.

Requirements:

Graduate (Class 12 pass with good communication skills may also be considered)

2–3 years of experience in a sales coordination, admin, or operations role—preferably in IT hardware or related industries.

Basic understanding of IT hardware products (e.g., laptops, servers, networking devices).

Strong communication, organization, and follow-up skills.

Senior Mechanical Design Engineer is required in one of the leading global recycling platform with operations across the United States, UK, and Asia. Industry Preference : ex. paper, sugar, chemical, paint, fertilizer, oil & gas, candidates who are really interested to work and able to join on immediate basis may apply.

Responsibilities

1. Design, build, and commission SPMs and Automated Equipment in collaboration with the fabrication team

2. Calculate & problem solve on design challenges in various equipment from conceptual proposals to detailed design.

3. Improve existing equipment with targeted performance and automation upgrades

4. Create detailed engineering drawings and bills of materials

5. Develop equipment operational and maintenance documentation in collaboration with process & fabrication teams and conduct relevant training

6. Develop models to capture engineering calculations and FEA to validate equipment design Develop and implement control narratives in collaboration with the automation and fabrication teams

7. Create conceptual plant layouts, Process & Instrumentation diagrams, and manuals in collaboration with projects and process teams

8. Manage team of mechanical engineers for design  

Requirements

1. B. Tech. / M. Tech. in Mechanical Engineering with extensive hands-on experience in SPM design for diverse applications 

2. Preference of candidate with prior work experience in process industries (for ex. paper, sugar, chemical, paint, fertilizer, oil & gas)

3. Knowledge of machine shop fabrication processes

4. Proficiency with all types of automation components, sensors, electromechanical actuators, motion control, hydraulics, pneumatics etc.

5. Good experience in FEA

6. Ability to work both independently and in teams

7. Proficiency with Solid Modelling 3D CAD, SolidWorks, AutoCAD

8. Extensive knowledge of material specifications/ grades/properties/uses with engineering codes, and extensive knowledge of engineering accessories like pumps, valves, motors, gear boxes etc.  

Job description

Key Responsibilities

• Design, develop, and maintain serverless applications using AWS services such as Lambda, API Gateway, DynamoDB, and S3.
• Collaborate with front-end developers to integrate user-facing elements with server-side logic.
• Build and maintain RESTful APIs to support web and mobile applications.
• Implement security best practices for AWS services and manage IAM roles and policies.
• Optimize application performance, scalability, and reliability through monitoring and testing.
• Write clean, maintainable, and efficient code following best practices and design patterns.
• Participate in code reviews, providing constructive feedback to peers.
• Troubleshoot and debug applications, identifying performance bottlenecks and areas for improvement.
• Stay updated with emerging technologies and industry trends related to serverless architectures and Python development.

Qualifications

• Bachelors degree in Computer Science, Engineering, or related field, or equivalent experience.
• Proven experience as a Python backend developer, with a strong portfolio of serverless applications.
• Proficiency in AWS services, particularly in serverless architectures (Lambda, API Gateway, DynamoDB, etc.).
• Solid understanding of RESTful API design principles and best practices.
• Familiarity with CI/CD practices and tools (e.g., AWS CodePipeline, Jenkins).
• Experience with containerization technologies (Docker, Kubernetes) is a plus.
• Strong problem-solving skills and the ability to work independently and collaboratively.
• Excellent communication skills, both verbal and written.

Preferred Skills

• Experience with frontend technologies (JavaScript, React, Angular) is a plus.
• Knowledge of data storage solutions (SQL and NoSQL databases).
• AWS certifications (e.g., AWS Certified Developer Associate) are a plus.

Role Summary

As a Data Engineer, you will be an integral part of our Data Engineering team supporting an event-driven server less data engineering pipeline on AWS cloud, responsible for assisting in the end-to-end analysis, development & maintenance of data pipelines and systems (DataOps). You will work closely with fellow data engineers & production support to ensure the availability and reliability of data for analytics and business intelligence purposes.

Requirements:

·      Around 4 years of working experience in data warehousing / BI system.

·      Strong hands-on experience with Snowflake AND strong programming skills in Python

·      Strong hands-on SQL skills

·      Knowledge with any of the cloud databases such as Snowflake,Redshift,Google BigQuery,RDS,etc.

·      Knowledge on debt for cloud databases

·      AWS Services such as SNS, SQS, ECS, Docker, Kinesis & Lambda functions

·      Solid understanding of ETL processes, and data warehousing concepts

·      Familiarity with version control systems (e.g., Git/bit bucket, etc.) and collaborative development practices in an agile framework

·      Experience with scrum methodologies

·      Infrastructure build tools such as CFT / Terraform is a plus.

·      Knowledge on Denodo, data cataloguing tools & data quality mechanisms is a plus.

·      Strong team player with good communication skills.

Overview Optisol Business Solutions

OptiSol was named on this year's Best Companies to Work for list by Great place to work. We are a team of about 500+ Agile employees with a development center in India and global offices in the US, UK (United Kingdom), Australia, Ireland, Sweden, and Dubai. 16+ years of joyful journey and we have built about 500+ digital solutions. We have 200+ happy and satisfied clients across 24 countries.

Benefits, working with Optisol

·      Great Learning & Development program

·      Flextime, Work-at-Home & Hybrid Options

·      A knowledgeable, high-achieving, experienced & fun team.

·      Spot Awards & Recognition.

·      The chance to be a part of next success story.

·      A competitive base salary.

More Than Just a Job, We Offer an Opportunity To Grow. Are you the one, who looks out to Build your Future & Build your Dream? We have the Job for you, to make your dream comes true.

Job Title: Project Manager 

Location: Delhi NCR

Job Description

As our project manager, your job will be to coordinate people and processes to ensure that our projects are delivered on time and produce the desired results. You will be the go-to person for

everything involving a project’s organization and timeline. One should be able to develop detailed project plans, ensuring resource availability and allocation and delivering every project on time within budget and scope.Project managers should have a background in IT skills, management, budgeting and analysis.

You should be an excellent communicator and comfortable managing multiple tasks. you also need to be a team player and have a problem-solving aptitude.

Responsibilities:

• Coordinate internal resources and third parties/vendors for the flawless execution of projects.

• Ensure that all projects are delivered on-time, within scope and within budget.

• Developing project scopes and objectives, involving all relevant stakeholders and ensuring Technical Feasibility.

• Ensure resource availability and allocation.

• Develop a detailed project plan to track progress.

• Use appropriate verification techniques to manage changes in project scope, schedule and costs.

• Measure project performance using appropriate systems, tools and techniques.

• Report and escalate to management as needed.

• Manage the relationship with the client and all stakeholders.

• Perform risk management to minimize project risks.

• Establish and maintain relationships with third parties/vendors.

• Create and maintain comprehensive project documentation.

Requirements and skills:

• Great educational background, preferably in the field of IT.

• Proven working experience as a project administrator in the information technology sector.

• Solid technical background, with understanding or hands-on experience in software

development and web technologies.

• Excellent client-facing and internal communication skills.

• Excellent written and verbal communication skills.

• Solid organizational skills including attention to detail and multi-tasking skills.

• Strong working knowledge of Microsoft Office

• PMP / PRINCE II certification is a plus

• Recieving
• QC Check
• Stacking
• Inventory Managment
• Delivery
• People Management
• Retail Operations

Responsibilities

• Delivering a complete front end application
• Ensuring high performance on mobile and desktop
• Writing tested, idiomatic, and documented JavaScript, HTML and CSS
• Coordinating the workflow between the graphic designer, the HTML coder, and yourself
• Cooperating with the back-end developer in the process of building the RESTful API
• Communicating with external web services

Skills and Qualifications

• Proficiency with JavaScript and HTML5
• Professional, precise communication skills
• Deep knowledge of AngularJS practices and commonly used modules based on extensive work experience
• Creating self-contained, reusable, and testable modules and components
• Ensuring a clear dependency chain, in regard to the app logic as well as the file system
• Ability to provide SEO solutions for single page apps
• Extensive knowledge of CSS and JS methods for providing performant visual effects and keeping the framerate above 30fps at all times
• Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system
• Validating user actions on the client side and providing responsive feedback
• Writing non-blocking code, and resorting to advanced techniques such as multi-threading, when needed
• Creating custom, general use modules and components which extend the elements and modules of core AngularJS
• Experience with all levels of operation available to the front-end, such as from creating XHRs in vanilla JS to using a custom wrapper around $resource
• Experience with building the infrastructure for serving the front-end app and assets
• Architecting and automating the build process for production, using task runners or scripts
• Documenting the code inline using JSDoc or other conventions
• Writing extensive unit tests using automated TDD tasks
• Creating e2e test suites for all components, and running them with Protractor (or a well reasoned alternative)
• Creating configuration, build, and test scripts for Continuous Integration environments