
B2B Customer Experience Officer
Responsibilities
• Handling customer queries via any support channel
• Approach all queries with customer centric attitude
• Offering exceptional customer service and satisfaction
• Help build and improve processes
• Adhere to set standards of TAT and SLA
• Demonstrates customer empathy during all interactions with customers.
Candidate Requirements
• 1 to 5 years’ experience in a customer support role
• Can handle verbal and non-verbal process (chat, email, phone)
• Excellent interpersonal skills
• Excellent written and oral communication skills in English and Hindi
• A quick learner
• Ability to make high quality decisions & Multi task.
Language Proficiency: English (Fully proficient), Hindi (working proficiency), Marathi & Telegu( limited working proficiency), Tamil & Kannada ( Elementary proficiency)

About Connect and Heal
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We are looking for a creative UI/UX Expert to structure and improve websites / mobile applications usability.
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Job Description:
The ideal candidate will have a strong background in managing IT projects, excellent leadership skills, and a proven track record of delivering projects on time and within budget. As a Project Manager, you will be responsible for overseeing various IT projects, coordinating with cross-functional teams, and ensuring successful project delivery.
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- Manage the execution of projects, ensuring adherence to the project plan.
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- Facilitate regular status meetings with stakeholders and project teams.
- Assign tasks and responsibilities to team members, and ensure timely completion of deliverables
- Ensure that project deliverables meet quality standards and client expectations.
- Maintain comprehensive project documentation, including project plans, status reports, and meeting minutes
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
- At least 3+ years of experience in project management within the IT industry.
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- Strong knowledge of project management methodologies (e.g., Waterfall, Agile, Scrum)
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We are looking "Personal Assistant" for Reputed Client @ Coimbatore Permanent Role.
Experience: 2-4 Yrs
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Founders
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https://www.crunchbase.com/person/ashwin-rajeeva" target="_blank">Ashwin Rajeeva,https://www.crunchbase.com/person/gaurav-nagar-68ab" target="_blank"> Gaurav Nagar,https://www.crunchbase.com/person/raghu-mitra-kandikonda" target="_blank"> Raghu Mitra Kandikonda,https://www.crunchbase.com/person/rohit-choudhary" target="_blank"> Rohit Choudhary
Founder and CEO- https://www.linkedin.com/in/rconline" target="_blank">linkedin.com/in/rconline
Fundings Discussion and Interviews- https://www.youtube.com/watch?v=5J6jDS7mxXk&t=2s" target="_blank">https://www.youtube.com/watch?
Acceldata Demo- https://www.youtube.com/watch?v=icveuPmfypM" target="_blank">https://www.youtube.com/watch?
Co-Founder- https://www.linkedin.com/in/w1nash" target="_blank">linkedin.com/in/w1nash
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As an Engineering Manager, you will be responsible for the end-to-end delivery of one or more products and solutions.
10+ years of relevant industry experience.
Be technically strong and deliver product excellence.
Collaborate with your team and cross-functional partners to define and influence strategy.
Drive roadmap creation and execution.
Collaborate with various functions, drive engineering initiatives, and have an impact at an organizational level.
Participate in technical design. You will be the owner of the technical direction of the products.
Define clear OKRs and measure the impact of your team and individual members.
Evangelize your products across various teams and also to external customers.
Work with the GTM team to deliver success for the products.
Collaborate with the Recruitment/HR team to hire exceptional talent for your own team and also for other teams.
Minimum Qualifications:
Bachelor degree preferably in Computer Science from a reputed engineering college.
10+ years of proven experience, with 2+ years of leading a team.
Very strong in hands-on coding.
8+ years of combined experience in JVM languages(Java, Scala, Kotlin, etc), any scripting language like python, relational and non-relational databases.
Very strong in system design. You should have designed and implemented large-scale Web applications or data systems.
Strong verbal and written communication skills.
Demonstrated experience recruiting and managing technical teams, including performance management.
Good to have:
Don't worry, we'll ramp you up, but experience in any of these areas will help you hit the ground running:
Familiarity with technologies such as Apache Spark, Apache Hadoop ecosystem, and modern warehouses like Snowflake, AWS Redshift, etc.
Experience working with public cloud systems such as AWS, GCP, or Azure.
Experience with containerization and technologies such as Kubernetes and Docker.
Knowledge of large-scale, data-heavy distributed systems.
Below is the JD for your reference.
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Location: Hyderabad
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Entity Framework/Entity Framework Core
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Technical documentation
Design and code reviews
Application setup and automated deployment
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- We love if you have the hunger to learn, passion to perform and carry the following skills:
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