B2B Customer Experience Officer
Responsibilities
• Handling customer queries via any support channel
• Approach all queries with customer centric attitude
• Offering exceptional customer service and satisfaction
• Help build and improve processes
• Adhere to set standards of TAT and SLA
• Demonstrates customer empathy during all interactions with customers.
Candidate Requirements
• 1 to 5 years’ experience in a customer support role
• Can handle verbal and non-verbal process (chat, email, phone)
• Excellent interpersonal skills
• Excellent written and oral communication skills in English and Hindi
• A quick learner
• Ability to make high quality decisions & Multi task.
Language Proficiency: English (Fully proficient), Hindi (working proficiency), Marathi & Telegu( limited working proficiency), Tamil & Kannada ( Elementary proficiency)
Shubham Vishwakarma
Full Stack Developer - Averlon
About Connect and Heal
About
Company social profiles
Similar jobs
AngularJS (1.x)
Angular (2+)
Javascript
jQueryFrontend Engineer - Angular Developer
The Impact you will create in the Job:
Design and build beautiful UI’s using the Angular framework
As an individual contributor, you will tackle some of our broadest technical challenges that requires deep technical knowledge, hands-on software development and seamless collaboration with all functions.
You will envision and develop features that are highly reliable and fault tolerant to deliver a superior customer experience.
You will get an opportunity to work with some of the best talent while learning from various highly-functional teams in the company.
Explore and design dynamic and compelling consumer experiences.
Work closely with the front-end team to implement versatile front-end solutions while embracing emerging technologies and pushing the limits of what a browser can do.
Suggest and implement improvements to existing product interfaces.
Ensure that all the assigned systems are performing to scale.
Command an impressive portfolio of the latest UI technologies
You will also collaborate with cross-functional teams to meet deliverables throughout the software development lifecycle and continuously identify areas of improvement.
What we look for?
Bachelor’s/Master’s degree in Computer Science/IT.
3-7 years of experience in designing and implementing high-performance web applications.
Proven expertise in front-end development and Angular.
Strong Knowledge in Angular 6/8 (Latest Version preferred).
Solid understanding of HTML/HTML5, CSS/CSS3, JQuery/JavaScript.
Proficiency working with REST API and JSON API.
Experience working on Reactive based forms.
Knowledge of NgRx.
Must be a self-starter and keen to explore new solutions.
Excellent team working and collaboration skills.
Solution oriented approach.
Good Hands-on in Linux OS, Git versioning.
Comfortable with tackling ambiguous problems and unblocking yourself.
We are a Venture Building platform that works with exceptional founders who are solving large problems through digital products.
At Favcy, we enable idea stage non-tech founders to build Digital First Businesses by combining tech expertise and business intelligence to give life to ventures that are solving problems, which have been overlooked by others. We enable founders to ‘bootstrap’ their digital product and co-build with them to save time, reduce wastage and provide the fastest go-to-market. We are an ecosystem that is Founder First and understands the perils of converting an idea into a venture.
We provide founders access to business intelligence, tech platforms, capital ecosystem and insights on venture building.
Why is this role important for us
As an organization, we pride ourselves on being founders first and pay a lot of attention and thought to the way we engage with people at any stage of their journey with us.
As a rapidly growing organization, we are looking for people who can be the first point of contact for all the people who reach out to us and imbibe our values of thoughtfulness and attention in each conversation. You will be in control of the first impression of our organization and the start of a positive and warm relationship that will boost the customer's comfort and confidence in our service and product offerings.
This role will also be a chance to grow in the organization and take up leadership opportunities.
Location: Remote
Experience Required: 0 - 2 years
Salary Range: ₹3 - 4.2 lakhs per annum (₹25,000 - ₹35,000 per month)
Responsibilities:
1. Be the first point of contact for all our prospective customers i.e. inbound leads.
2. Should thoroughly understand the product offerings of our organization and be able to communicate to customers.
3. Should thoroughly understand the Ideal Customer Profiles for our organization.
4. Should be able to build a conversation with the customer, answer their questions and ask them the right questions to gauge their fitment with us.
5. Build a database of customers interacting every day and capture important information.
6. Be able to redirect the customers to the correct Favcy team.
7. Building cross-discipline relationships in the organization, partnering closely with the growth and marketing team, and providing feedback and insights.
8. Reviewing the work of peers.
9. Leading a team of BD/Sales executives in the future.
Requirements:
1. Excellent communication skills, both verbal and written. Ability to communicate effectively both in English and Hindi.
2. Ability to quickly understand product offerings and Ideal Customer Profiles of our organization.
3. 0 - 2 years of prior experience in communication/business development/customer service/sales/call centers.
4. Excellent organizational and MS Office skills, specifically excel. Ability to adapt to new databases (like CRM).
5. You should be good with people. Professional, patient, friendly and polite.
6. Have a fair idea about the startup ecosystem in India.
7. Comfortable with remote working tools.
8. Qualification: Bachelor’s degree.
9. Have your laptop.
What’s in it for you?
1. Experience of working in a startup ecosystem.
2. Understanding of digital products and identification of the right customer.
3. Chance to create and grow your team.
4. Flexible start-up experience.
5. Chance to work remotely.
6. Build organizational and people skills.
To Apply: Fill out the form by visiting the link below
https://form.typeform.com/to/jlBbzJuf
- Plant, prune, water, and fertilize plants, trees, and gardens
- Maintain lawns, including mowing, edging, and weeding
- Monitor and control pests, diseases, and weeds
- Perform garden maintenance tasks, such as raking leaves and cleaning garden beds
- Operate gardening equipment, such as lawn mowers, trimmers, and pruners
- Maintain garden irrigation systems and perform repairs as needed
- Collaborate with other gardeners or landscaping staff to achieve gardening goals
- Keep gardens and outdoor spaces clean and tidy
A Business Development Executive (BDE) typically has the following job duties:
1. Identifying new sales leads, through business directories, client referrals, and participation in industry events.
2. Researching and analyzing sales options, and then pursuing the most promising leads.
3. Building and maintaining relationships with clients, both existing and new.
4. Negotiating deals and agreements with clients and closing sales.
5. Keeping accurate records of all sales activities and results, using customer relationship management software.
6. Maintaining regular communication with upper management, providing information on the status of sales efforts and reporting on any issues or opportunities that arise.
7. Continually seeking new ways to improve sales performance and reach targets.
8. Education and experience required for BDE role varies across different organizations, typically a bachelor's degree in marketing, business, or a related field is desired. Relevant experience in sales, marketing, or a related field, as well as excellent communication and negotiation skills, are also important.
LogiNext is looking for a dynamic and competent Enterprise Business Development Manager to work directly with the leadership team at LogiNext and at some of the largest global organizations to help them understand LogiNext technology and sign them up under commercial contracts. You will be a key face to represent LogiNext and build strong and long lasting relationships from the scratch. LogiNext has a stellar line up of large enterprises and you will be expected to contribute for upselling and cross-selling to the existing clients as well. Proven track record of consultative enterprise sales, continuous relationship building with C-level executives, exposure to large scale cloud/SaaS based software deployments and ability to work in agile/multi-tasking work environments will lead you to remarkable growth and leadership opportunities at LogiNext.
Responsibilities:
- Drive end to end sales cycles including lead generation, lead qualification, sales presentations, technology demonstrations, account based marketing, running simulations and evaluations on client site, commercial proposal submissions, contract negotiations, revenue generation and account receivables
- Develop a trusted advisory relationship with client stakeholders, executive sponsors and
- Proactively assess, clarify, and validate client needs on an ongoing basis and convert client needs into enterprise contracts to meet sales quota/target
- Work cross-functionally with business development, marketing, technology and finance team to ensure the timely and successful delivery of the solutions according to client needs and objectives
- Analyze latest marketing trends using CRM and analytics tools and tracking competitors activities and providing valuable inputs for fine-tuning marketing strategies
- Go extra mile to make it a great experience for the client and build a great organization at LogiNext with a “get-things-done” attitude
Requirements:
- Bachelors degree or higher in Computer Science, Information Technology, Information Systems, Statistics, Mathematics, Commerce, Engineering, Business Management, Marketing or related field from top-tier school
- 4 - 7 years of experience in enterprise or business development in a technology company
- Flexibility and willingness to travel 80% of the times to provide client service to a large number of client accounts across multiple geographies with passion, strong initiatives and positive attitude
- Advanced skill-set for driving system integrations, gathering requirements, writing SOWs, documenting RFI/RFPs, submitting commercial proposals and cross-functional project management
- Expertise to work on executive presentations, advanced CRM and other sales & marketing-focused automation tools is a plus
- Excellent written and verbal communication skills and ability to persuade, influence, negotiate and make formal presentations in meetings and training environments
- A confident and dynamic working persona, which can bring fun to the team, and sense of humour, is a plus
- Strong organizational skills, judgment and decision-making skills, and ability to work with quota/target-based sales
Machine Learning (ML)Job description:
- Selecting features, building and optimizing classifiers using machine learning techniques
- Mining data as and when required
- Enhancing data collection procedures to include information that is relevant for building analytic systems
- Processing, cleansing, and verifying the integrity of data used for analysis
- Doing ad-hoc analysis and presenting results in a clear manner
- Creating automated anomaly detection systems and constant tracking of its performance
- Efficient stakeholder management
Skills and Qualifications
- Excellent understanding of machine learning techniques and algorithms, such as k-NN, Naive Bayes, SVM, Decision Forests, etc.
- Good applied statistics skills, such as distributions, statistical testing, regression, etc.
- Experience with common data science toolkits.
- Great communication skills
- Experience with data visualisation tools
- Proficiency in using query languages such as SQL
- Good scripting and programming skills
- Data-oriented personality
- B.Tech, M.Tech, B.S., M.S., MBA
Requirement / Desired Skills
Data Scientist -- Data mining skills , SQL, Advanced ML Techniques, NLP (natural Language Processing)
Job Responsibilities
- Generating sales from direct & indirect channels. (Online & Offline)
- Responsible for closing potential leads to achieving defined targets.
- Monitoring the market and competitor products and activities and providing detailed sales forecasting.
- Effectively managing inventory for properties across various channels.
- Reviewing customer activity, anticipating customer needs, and improving customer satisfaction/experience.
- Establishing and maintaining key customer relationships.
- Create promotional plans and strategies to develop sales plans and achieve defined sales goals.
- Ensure guests will have a pleasant stay experience by assisting during the stay.
Required Skills
- A user-centric approach to drive higher satisfaction among guests, and owners.
- Ability to execute and drive efficiency through continuous process improvement.
- Strong Interpersonal skills with the ability to collaborate and manage.
- Strong in advanced excel, google sheet management.
- Ability to deliver results under pressure and within the deadline.
- Strongly inclined to do high-quality and impactful work in a dynamic environment.
Qualification & Experience
- Bachelor/Master’s degree in engineering, business administration, or related field with a minimum of 2 years of work experience in sales required.
Travel Required
- Up to 50% of the time is to be spent in the region for a better understanding of the local market and to be more responsive to our stakeholders.
React.js
Vue.jsJavascript
HTML/CSS- Looking for 0-30 Days and Immediate joiners
- Minimum total experience should be 7 Years
- Overall with 4+ years experience in HTML, CSS and JavaScript and OOJS
- 2+ years' experience working with any JavaScript framework/library, preferably ReactJS or VueJS
- In-depth understanding of JavaScript, HTML5, CSS3 (pre-processors LESS/SASS) and relevant concepts.
- Proficiency with browser based debugging.
- Understanding of progressive web apps.
- Experience with a testing framework (Jest/Mocha).
- Experience using Git
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon