B2B Customer Experience Officer

What you’ll do here:

• Define and evolve the architecture of the Resulticks platform, ensuring alignment with business strategy and scalability requirements.

• Lead the design of highly scalable, fault-tolerant, secure, and performant systems.

• Provide architectural oversight across application layers—UI, services, data, and integration.

• Drive modernization of the platform using cloud-native, microservices, and API-first approaches.

• Collaborate closely with product managers, developers, QA, and DevOps to ensure architectural integrity across development lifecycles. • Identify and address architectural risks, tech debt, and scalability challenges early in the design process.

• Guide the selection and integration of third-party technologies and platforms.

• Define and enforce architectural best practices, coding standards, and technology governance.

• Contribute to roadmap planning by assessing feasibility and impact of new features or redesigns.

• Participate in code reviews and architectural discussions, mentoring developers and technical leads.

• Stay current on emerging technologies, architecture patterns, and industry best practices to maintain platform competitiveness.

• Ensure security, compliance, and data privacy are embedded in architectural decisions, especially for industries like BFSI and telecom.

What you will need to thrive:

• 15+ years of experience in software/product development with at least 5 years in a senior architecture role.

• Proven experience architecting SaaS or large-scale B2B platforms, ideally in MarTech, AdTech, or CRM domains.

• Deep expertise in cloud architecture (AWS, Azure, or GCP), containerization (Docker, Kubernetes), and server less technologies. Copyright © RESULTICKS Solution Inc 2

• Strong command of modern backend and frontend frameworks (e.g., .NET Core, Java, Python, React).

• Excellent understanding of data architecture including SQL/NoSQL, event streaming, and analytics pipelines.

• Familiarity with CI/CD, DevSecOps, and monitoring frameworks.

• Strong understanding of security protocols, compliance standards (e.g., GDPR, ISO 27001), and authentication/authorization frameworks (OAuth, SSO, etc.).

• Effective communication and leadership skills, with experience influencing C-level and cross functional stakeholders.

• Strong analytical and problem-solving abilities, with a strategic mindset. 

Job description

Copperchips is hiring full-stack spring boot developers with hands-on experience in the underneath

• Spring Boot
• AngularJs 
• Spring Data jpa
• Hibernate
• SQL
• Postgres
• Rest API

Additionally, knowledge on the underneath technologies will be a plus

• Experience in Angular.Js is a big plus
• Cloud Environments preferably AWS. GCP / Azure would also work
• Knowledge of GIT/Bitbucket, and other version management tools is a must
• Queueing frameworks, Webhooks and Event Driven Development
• CI/CD implementation using Jenkins / bamboo
• You will be responsible for
• Designing/architecting application features/modules
• Develop, build, test, and deploy software product features by adopting industry best practices
• Preparing technical documentation. Translating BRDs into FRD's. Decomposing requirements into logical work breakdown structure
• Pro-actively propose solutions and strategies to business challenges

Skills for Success

• A quick learner with good written and oral communication skills
• Should be able to take new initiatives and ownership of tasks
• Must have the ability to work independently with little to no supervision
• Must be flexible to work in a multi-shift environment
• Candidate should be willing to travel onsite for short/long-term assignments

JOB OVERVIEW – Hybris Senior Consultant

The Hybris Senior Consultant will analyze, design, and develop solutions on the SAP Hybris platform for our Apparel and Hard Good division of companies. He / She has the qualification and business insight typically demonstrates exceptional knowledge of Hybris to deliver quality work that will drive customer satisfaction, excellent communication skills, and work well within a team. Ultimately, a top-notch Senior Consultant should be updated with the latest industry trends, highly motivated, and embrace a collaborative mindset

ROLES AND RESPONSIBILITIES

·       Demonstrates proven extensive abilities and success with the SAP Hybris commerce platform and SAP Product Suite in leading or assisting with technical and architectural development efforts

·       Designing, building, testing and deploying the hybris solution components required for successful hybris solutions, including integration with SAP and non-SAP systems;

·       Identifying and addressing Marketing/eCommerce business team’s needs by :

o  Building and maintaining relationships

o  Communicating value propositions

o  Managing resource requirements, project workflow and overall execution of deliverables.

·       Assess current processes and redesign systems/process to drive improvement and implement changes to catalog management, customer interface design, etc.

·       Coordinate reporting, calendars, launch plans, and customer service SOPs in accordance with best in industry practices

·       Manage all of site content, site merchandising, customer shopping experience, and conversion rate optimization tactics.

·       Implementation of business processes and process improvements for interface maintenance and production support. 

·       Managing and guiding junior consultants.

COMPETENCIES (Knowledge, Skills & Abilities)

·       Broad and in-depth knowledge of technical/analytical models and solutions.

·       Excellent understanding of SAP Hybris solutions and business acumen

·       Expertise in Hybris technical landscape, configuration and integration to third party systems such as List-trak, Crowd twist, Paymetric, Fit Analytics and so on

·       Experience in one or more of the following areas, with demonstrated progression of responsibilities:

·       Application delivery (preferably eCommerce/web/Mobile app/POS/Omni-Channel SystemsSuperior interpersonal communication skills; flexibility; responsiveness.

·       Able to understand and consider the business impact of potential issues and solutions.

·       Strong understanding of and experience with service-based organizational environments.

·       Strong collaborative team-based interactions.

EDUCATION AND EXPERIENCE

• Bachelor’s degree in Engineering, Marketing, Business Administration, or related field.

·       Minimum 5 years’ experience showing progressive responsibilities and scope of work.

• Minimum 3 years of Experience in ecommerce , Apparel or Consumer goods industry
• Experience on SAP C4/HANA (Commerce Cloud) and Integration experience with S4 HANA leveraging DataHub, RFC, JAVA, Spring Framework and Rest APIs.
• Extensive experience managing and sourcing 3rd party service providers, partners, and consultants
• Ability to think critically, thoroughly and analytically when resolving technically complex problems
• Excellent interpersonal, written and verbal communications skills

• Opportunity to work on highly challenging international projects.
• Opportunity to travel & work with International clients.
• Flexible and friendly work environment
• Great organisational culture, focus on employee's well-being.
• Work-life balance.
• Be part of the best place to work for certified company

Responsibilities 

• Generate, manage and forecast a sales pipeline on your own
• Navigate through complex sales cycles with some of the most prestigious companies in India
• Driving Business Growth Results for the company by efficient sales efforts. 
• Specifically Responsible for Sales growth amongst enterprise clients.
• Generate outbound leads, qualify leads and manage the conversion funnel 
• Provide demos to customers over web or in person, and answer first level technical questions 
• Prepare proposals, negotiate and close deals.
• Pitch PazCare product to CEOs, CHROs & senior executives in the meetings
• Study, analyze and track customer feedback to optimize the sales funnel and pricing 
• Coordinate with the marketing team for inbound leads and collateral 
• Working closely with the Founding team for developing business development strategy

Requirement

• Has at least 3-5 years of previous experience in selling Group health Insurance to corporates at a broking firm, and closed at least 10 policies worth 50 lakhs - 1 crore or more OR Has at least 3-5 years of previous experience to selling CHROs, CFOs in India.
• Bachelor's degree
• Tech Startup DNA

Senior Software Engineer (Python)

Job description

Fulfil’s software engineers develop the next-generation technologies that change how millions of customer orders are fulfilled by merchants. Our products need to handle information at massive scale. We're looking for engineers who bring fresh ideas from all areas into our technology.

As a senior software engineer, you will work on our python based ORM and applications that scales to handle millions of transactions every hour. This is mission critical software and your primary focus will be building robust and scalable solutions that are easy to maintain.

In this role, you will be collaborating closely with the rest of the team working on different layers of infrastructure in an international environment. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product are important.

What You’ll Do:

• Own definition and implementation of API interfaces (REST and GraphQL). We take pride in our 100% open API with over 600 endpoints.
• Implement simple solutions to complex business logic that enables our merchants to manage financials, orders and shipments across millions of transactions.
• Build reusable components and packages for future use.
• Translate specs and user stories into reviewable, test covered patches.
• Peer review code and refactor existing code.
• Integrate with our eCommerce partners (Shopify, BigCommerce, Amazon), shipping partners (UPS, USPS, FedEx, DHL) and EDI.
• Manage Kubernetes and Docker based global deployment of our infrastructure.

Requirements

We’re Looking for Someone With:

• Experience working with ORMs like SQLAlchemy or Django
• Experience with SQL and databases (Postgres preferred)
• Experience in developing large server side applications and microservices
• Ability to create high quality code
• Experience with python testing tools (pytest) and test automation
• Familiarity with code versioning tools like GIT
• Strong sense of ownership and leadership quality
• Experienced in the tools of our web stack
• Python
• Celery
• Postgres
• Redis
• RabbitMQ

Nice to Haves:

• Prior experience at a growth stage Internet/Software company
• Experience with ReactJS, Google Cloud, Heroku
• Cloud deployment and scaling experience

About Us:

Fulfil.io helps high growth, high volume merchants simplify operations and scale for growth. With the rise in omni-channel commerce, Fulfil was founded with the simple idea that merchant operations need to be simplified in order to deliver amazing retail experiences. Fulfil enables businesses to turn their back office operations into an accelerator for growth by integrating order management, inventory management, warehouse management, vendor/supplier management, wholesale, manufacturing, financials and customer service, into one seamless solution. We believe merchants should love their operations platform, and we work hard to make that happen every single day. Fulfil.io is a trusted solution for brands like EndySleep, Mejuri, Lie-Nielson Toolworks, and many more.  

Fulfil.io is a venture backed technology company with offices in San Francisco, Toronto, and Bangalore. The team is made up of people who want to feel challenged at work, be the best at their craft and learn from one another. We come from different backgrounds and experiences, all passionate about the work we do, the team we do it with, and the customers we do it for. Join us in our journey to simplify operations and empower merchants around the world!