B2B Customer Experience Officer
Responsibilities
• Handling customer queries via any support channel
• Approach all queries with customer centric attitude
• Offering exceptional customer service and satisfaction
• Help build and improve processes
• Adhere to set standards of TAT and SLA
• Demonstrates customer empathy during all interactions with customers.
Candidate Requirements
• 1 to 5 years’ experience in a customer support role
• Can handle verbal and non-verbal process (chat, email, phone)
• Excellent interpersonal skills
• Excellent written and oral communication skills in English and Hindi
• A quick learner
• Ability to make high quality decisions & Multi task.
Language Proficiency: English (Fully proficient), Hindi (working proficiency), Marathi & Telegu( limited working proficiency), Tamil & Kannada ( Elementary proficiency)

About Connect and Heal
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Hi All,
*Urgent Hiring*
Role: IT Manager
Exp: 10+
Shift: 8 AM to 5 PM (Monday to Saturday & Alternate Saturdays are off)
Location- Delhi, Daryaganj
Must have experience in a broking firm
Mandatory skill: COLOCATION (on NSE & BSE Exchange)
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About us: www.devcare.com
Devcare Solution is a place where a best-in-class working environment, professional management, and opportunities to learn exist bundled with exceptional rewards. It is ready to take more on board for all those who deserve a dream career. The team is full of good spirits complimenting each one's brilliance at workplace. Needless to say, about the interesting projects, you for sure will gain an enriching positive experience every moment.
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Benefits
EPF
Placement Incentives
Our client is an expert in education financing and counselling related to higher studies abroad. They help students to understand about scholarships in various colleges abroad, whether they are eligible and how to apply for such esteemed institutions. Their dedicated page enlists every scholarship available across the globe, apart from other facilities required by students like visa counselling, forex, accommodation, Peer contacts etc.
They also offer the best resources for exams like IELTS, TOEFL and GRE apart from organising webinars and events to connect with industry experts, alumni and fellow students - that helps to prepare for these travels, loans and more. Partnered with the most prominent Banking and non-banking financiers, the team is led by FinTech-experienced IIT Kanpur alumni, passionate about offering sustainable financial offerings.
As a Product Manager, you will be building products that customers love. You will play a critical part in defining and building the perfect experience for millions, developing scalable, well-designed software that enhances people's lives globally.
What you will do:
- Gaining a deep understanding of customer experience, identifying, and filling product gaps and generating new ideas that grow market share, improve customer experience and drive growth
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- Bringing new product features to market by analyzing proposed product requirements and product development programs based on various insights from Data Analytics & other stakeholders.
- Evaluating promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed
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- Completing operational requirements by scheduling and assigning associates, following up on work results.
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What you need to have:
- BE / BTech
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- Design, develop, modify, implement, and support software components anywhere in the software stack.
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Ideal Experience:
- Extensive experience in design, development and testing of web-based enterprise systems using .NET technologies.
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- A desire to solve complex problems with elegant solutions
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• Participate in formal reviews of business requirements and application designs.
Perform requirement ambiguity testing and provide inputs to the SME.
• Should have knowledge on enterprise applications testing preferable in Supply chain/
ERP/ CRM solutions.
• Be a quick learner of product and domain knowledge
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failures.
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testing like performance, stress testing, localization and accessibility testing)
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- Designing graphic user interface elements, like menus, tabs and widgets.
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Dear all,
CONTUS is looking for an ever-growing team with young brains in majority and a couple of senior experts to guide them. A fun-filled group that learns by doing things and love what they do. Opportunities are wide as we not only take up client projects but churn out own apps as well.
Why should you choose Contus?
- A great platform to learn and work in complex full stack development projects Angular, React, Node, Laravel which can take to the next level.
- Attractive perks as per Industry standards & Essential benefits
- Five days of work in a week with flexible work timings.
- A great opportunity to handle Enterprise Accounts across the globe and to manage projects in Internet of Things(IoT), Block-Chain, Full Stack development, Enterprise Mobility, DevOps, Agile and a lot more to keep yourself updated on current trends
- Enterprise accounts includes leading Automobile, Network Security, Truck, Construction, Embedded Electronics oriented clients all over the world which seeks our help in Digital Transformation
CONTUS 11 - https://www.youtube.com/watch?v=sOC62PTw2MU">https://www.youtube.com/watch?v=sOC62PTw2MU
CONTUS Awards 2018 - https://www.youtube.com/watch?v=EX8NEQFQ60s&t=50s">https://www.youtube.com/watch?v=EX8NEQFQ60s&t=50s
Designation : Application Developer / Sr.Application Developer / Tech Lead - Android
Mode of Employment : Permanent
Salary : Industry Standards + Benefits (Medi-Claim Insurance & Accidental Policy)
Work Location : Guindy, Chennai
Working days :Monday to Friday 9.30 AM to 6.30 PM (Flexible 8 Hours)
Venue Details:
CONTUS
- Kamak Towers, 12A,(SP), 6th floor,
- Thiruvika Industrial Estate, Ekkatuthangal, Guindy, Chennai - 32.
- Land Mark: Behind Olympia tech Park.(3rd right)
Note:
*** Candidates attended in 3 Months of duration are not eligible to apply again ***
Job Summary :--
An ever-growing team with young brains in majority and a couple of senior experts to guide them. A fun-filled group that learns by doing things and love what they do. Opportunities are wide as we not only take up client projects but churn out own apps as well.
Responsibilities:-
*Develop and create applications for client projects and in-house requirements.
*Make use of Android frameworks to create UI faster, take control/understand client projects from start to end.
*Deliver the projects successfully in-time with quality.
*Stay updated on the latest industry trends, development practices and evolving mobile technologies.
What we look for :-
Good analytical and programming skills in Java, Android 2.2 + SDK/NDK Development (Web Services & API's, LBS, UI and XML, Layout Design, Social Network Integration, Content Providers etc.), XML, JSON, SQLite3 and MySQL.
Handful experience in tools like Android Studio, Eclipse and analytical tools like Find Bugs and PMD.
Basic knowledge about Hybrid Application and ideas on publishing applications in Android Market.
Knowledge of PHP-driven CMSes & versioning tools like SVN will be added an advantage.
Should be able to do Client Interaction
Expertise in design and development of applications to Android devices / platform.\
Maintain quality and ensure responsiveness of applications.
Hands on experience with Android Studio, APIs and Database usage.
Expertise in automated test tools for Android application.
Exposure to UI design principles and best practices.
Knowledge of open-source Android ecosystem and the available libraries.
Experience in NDK/C++/Java/Android framework.
Hands on experience with SCM tools and services such as Git, Gitlab, gerrit, SVN, others
Familiarity with open source tool chains.
Other GUI design tools and framework experience desirable.
The following are the criteria, that we expect experienced candidates to meet.
- Strong in OOPS concepts and must know how to incorporate them in projects.
- Must have through understanding of all these android components. (Activities, Fragments, Service, Intent Service, Broadcasts, AsyncTasks, SQLite, Push Notifications)
- Must have strong understanding of data structures of the Java's Collections API. (List, Map, Set, Queue)
- Must be comfortable in writing multi-threaded and thread safe applications.
- Must be familiar with design patterns (MVP, MVVM).
- Should be comfortable using Android Profiler for tracking memory, network and cpu usage.
- Should be familiar with writing applications for portrait and landscape orientations.
- Added advantage if the candidate can code in kotlin.
- Added advantage if the candidate has knowledge on XMPP, Socket, Webrtc, VOIP, BLE, Bluetooth Classic.
Kindly prepare on below topics well;
OOM
JVM
Multithreading, Overriding, Overloading
Abstraction, async task,
Main thread, Services
About CONTUS :-
CONTUS started providing digital transformations solutions and services since 2008, even before the actual digital transformation era started. Today after a proud 11 years of successful existence, Contus is consciously driven by the future of Digital techs, not by the current or legacy techs.
The solutions and services of Contus have connected millions of devices and people and hearts across the globe right from heartbeats monitors to Televisions to Cars & trucks to smart cities, with it's Over The Top (OTT) Video on Demand and messaging solutions and also with its full stack IOT enablement services.
With hundreds of digital engineers @Contus, we have enabled millions of end users to connect for elaborate used cases in more the 50 countries.
To know more about us, visit http://www.contus.com/">www.contus.com, a leading mobile application development and web development company
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