
B2B Customer Experience Officer
Responsibilities
• Handling customer queries via any support channel
• Approach all queries with customer centric attitude
• Offering exceptional customer service and satisfaction
• Help build and improve processes
• Adhere to set standards of TAT and SLA
• Demonstrates customer empathy during all interactions with customers.
Candidate Requirements
• 1 to 5 years’ experience in a customer support role
• Can handle verbal and non-verbal process (chat, email, phone)
• Excellent interpersonal skills
• Excellent written and oral communication skills in English and Hindi
• A quick learner
• Ability to make high quality decisions & Multi task.
Language Proficiency: English (Fully proficient), Hindi (working proficiency), Marathi & Telegu( limited working proficiency), Tamil & Kannada ( Elementary proficiency)

About Connect and Heal
About
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As a Frontend Developer, your responsibilities will include:
- Developing new user-facing features using React.js and integrating with backend services.
- Building reusable components and front-end libraries for future use.
- Translating designs and wireframes into high-quality code.
- Optimizing components for maximum performance across a broad spectrum of web-capable devices and browsers.
Key Performance Indicators:
- Efficiency and quality of the code developed.
- Adherence to project timelines and delivery milestones.
- Positive stakeholder feedback on usability and design.
- Continuous improvement and adoption of best practices in frontend development.
Prior Experience Required:
- Minimum 3+ years of experience in frontend web development.
- Proficient in JavaScript, including DOM manipulation and the JavaScript object model.
- Extensive experience with React.js and its core principles.
- Strong proficiency in HTML5, CSS3, and modern frontend development tools.
- Experience with popular React.js workflows (such as Redux).
- Familiarity with newer specifications of EcmaScript.
- Experience with data structure libraries (e.g., Immutable.js).
- Good understanding of RESTful APIs and modern authorization mechanisms (e.g., JSON Web Token).
- Good to have: Experience with TypeScript and Next.js.
Location:
Hyderabad
Collaboration:
The role involves working closely with backend developers, UI/UX designers, and project managers to deliver seamless, high-quality web applications.
Salary:
Competitive, based on experience and market standards.
Education:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
Language Skills:
- Strong command of Business English, both verbal and written, is required.
Other Skills:
- Excellent problem-solving skills.
- Looking for perfection in development
- Taking Ownership and Accountability in a fast-paced environment.
- Proficiency in code versioning tools, such as Git.
- Knowledge of modern frontend build pipelines and tools.
- Experience with responsive and adaptive design.
Additional Requirements:
- Portfolio of previous projects that demonstrates expertise in frontend development.
- Familiarity with agile methodologies.
- Strong teamwork skills, with the ability to collaborate effectively with colleagues and clients across diverse teams.
Employer:
About RaptorX
RaptorX is a fintech startup focused on redefining fraud detection and prevention in real time for banks, financial institutions, and digital platforms. Backed by top-tier investors, including senior technology leaders from Google, Microsoft, and Peak XV Partners, RaptorX leverages advanced AI models for anomaly detection, and high-throughput architecture to stay ahead of sophisticated fraud patterns.
Cold Calling, Business Development and Lead Generation via Phone, Email and Web.
Direct Selling and Target Based (Field Sales/Out Side Sales).
Prepare and follow up on sales quotations made to clients.
Will be responsible for client retention, per client revenue optimization & renewals.
Handle client queries/escalations.
Should have effective sales & negotiation ability.
Interacting with vendors for product upload in their respective Domain.
Manage and create product listing and another day to day activities on portal
Improve Customer perception and product-wise market share, a good understanding of technical and market feasibility of the product.
Must have a Laptop & Bike
Role - Project Manager
About the Company
The global trade market, valued at USD 32 trillion, offers abundant opportunities for growth and innovation in international trade. As our world becomes more interconnected, there is a growing demand for efficient and secure cross-border solutions. Traditional remittance methods have been burdened with high costs, slow processing times, and limited accessibility, creating significant challenges. These obstacles have particularly impacted MSMEs, which often lack the resources to navigate complex financial systems, leading to time-consuming operational hurdles on a day-to-day basis. We empower businesses, particularly MSMEs, to unlock new growth opportunities, expand their reach globally, and navigate the complexities of international trade.
Position Overview: We are seeking an experienced Project Manager to oversee [specific type or area of projects] within our organization. The ideal candidate should possess exceptional leadership, organizational, and communication skills, with a strong ability to plan, execute, and finalize projects while adhering to strict deadlines and within budget.
Key Responsibilities:
● Lead, plan, execute, and finalize projects according to strict deadlines and within budget, ensuring project objectives are met.
● Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.
● Develop full-scale project plans and associated communication documents, directing the team's efforts efficiently and effectively.
● Manage project resource allocation, identifying and resolving resource conflicts, and ensuring proper resource utilization.
● Effectively communicate project expectations to team members and stakeholders in a timely and clear manner.
● Liaise with project stakeholders on an ongoing basis, ensuring effective communication and managing expectations.
● Identify and manage project risks and develop risk mitigation strategies.
● Conduct project post-mortems and create a recommendations report to identify successful and unsuccessful project elements.
● Develop best practices and tools for project execution and management.
Qualifications and Skills:
● Bachelor's degree in a related field; PMP / Agile certification
● 1 or 2 years of proven experience in project management, with a track record of successfully delivering projects on time, within budget, and scope.
● Strong understanding of project management methodologies and tools.
● Excellent leadership, communication, and problem-solving skills.
● Proficient in project management software/tools.
● Ability to work effectively in a fast-paced, collaborative team environment.
● Strong organizational and time management skills.



Dear Job seekers..
Greetings from vimishaitech!.
Job description:
Leading MNC IT company in Coimbatore is looking for Asp. Net Developer having 2 - 3 yrs of Experience having experience as below. This is a full-time. NET Developer role based in Coimbatore. The Dotnet Developer will be responsible for day-to-day tasks associated with software development, including object-oriented programming (OOP), . NET Core, programming, and ASP. NET MVC. The Developer will work on-site and collaborate with cross-functional teams to develop, analyze, and maintain software applications.
Requirements:
Experience: 2-3 years.
Skill Set: . Net, MVC Framework, Web Application Development, c#, sql server, MVC Architecture, software development, ASP. Net MVC, jQuery, ADO. Net, programming.
Experience in Software Development and ASP. NET MVC.
Strong knowledge of object-oriented programming (OOP) concepts.
Proficient in. NET Core and programming languages like C#.
Ability to design, develop, and maintain software applications.
Experience with database systems such as SQL Server.
Strong problem-solving and analytical skills.
Excellent written and verbal communication skills.
Bachelor's degree in Computer Science or related field.
Experience working in an Agile development environment is preferred.
- Great aptitude and analytical thinking.
- Self-directed and capable of working in a dynamic environment.
- Experience in UI work is preferred.
- Diligence and proactive behavior is expected/must.
- Writing complex SQL queries and optimizing queries is a PLUS.
- Good knowledge in Server Performance Optimization is a PLUS.
- Experience with advanced data structures, API/service interface development and web development.
- Experience building large scale systems in a high availability production environment is preferred.
Tomcat application server knowledge

Job Responsibilities:
- Collaboratively work with UX team, product managers, back-end engineers and other technical teams to create new, delightful and scalable UI
- Mentor junior members through training and individual support
- Responsible for all front end development on a project
- Ensure the technical feasibility of UI/UX designs
- Optimize application for maximum speed and scalability
- Identify and troubleshoot UX problems (e.g. responsiveness)
- Conduct layout adjustments based on user feedback
- Adhere to style standards on fonts, colors and images
- Optimize existing user interface designs
- Proactively learn and accordingly apply new technologies, best design practices and usability patterns
The ideal candidate must -
- 5+ years of experience working with React or React-based frameworks
- Proficiency with browser-based debugging and performance testing
- Proficiency in Git and version control
- Considerable experience with a testing framework (Jest/Mocha)
- Familiarity with RESTful APIs and GraphQL
- Knowledge of modern authorization mechanisms, such as JWT Tokens
- Good understanding of common front-end development tools such as Babel, Webpack, NPM, Yarn etc
- Hands-on experience with CSS-in-JS libraries
- Proficient understanding of cross-browser compatibility issues and ways to work around them
- Keen to learn, mentor and willingness to take ownership of work items
- Possess strong communication and self-accountability
- Create a brand and positioning strategy for the company. Own key P&L goals including TVL, User acquisition, and # users across multiple chains
- Segmentation, targeting, and acquisition strategies across user segments and channels
- Design and implement company brand strategy on social media, including Twitter, Discord, Medium, and Telegram
- Build and execute communications campaigns across different Proof of Staking chains that tell the company story to multiple audiences
- Work with influencers, community to expand the audience and widen the reach of the company
- Design community development and engagement strategies. Manage community managers and implement community strategy
Essential Skills & experience:
- Goal-driven, Structured thinker and Operator
- Experience with Community building across social media
- 1-3 years in growth marketing or product marketing, preferably with experience in the blockchain/cryptocurrency space
- Excellent verbal and written communication skills (English). Multiple languages is a plus.
- Prior community management experience is a plus


- Participate in requirement analysis
- Write clean, scalable code using .NET
- Test and Deploy applications and systems
SKILLS:
- Must have good command on c#
- Should have knowledge on the official ASP.NET, ANGULAR JS and MVC
Sumit Kumar
Human Resources
Wishfin

