B2B Customer Experience Officer
Responsibilities
• Handling customer queries via any support channel
• Approach all queries with customer centric attitude
• Offering exceptional customer service and satisfaction
• Help build and improve processes
• Adhere to set standards of TAT and SLA
• Demonstrates customer empathy during all interactions with customers.
Candidate Requirements
• 1 to 5 years’ experience in a customer support role
• Can handle verbal and non-verbal process (chat, email, phone)
• Excellent interpersonal skills
• Excellent written and oral communication skills in English and Hindi
• A quick learner
• Ability to make high quality decisions & Multi task.
Language Proficiency: English (Fully proficient), Hindi (working proficiency), Marathi & Telegu( limited working proficiency), Tamil & Kannada ( Elementary proficiency)

About Connect and Heal
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Poshmark is the leading fashion marketplace where style comes alive through discovery, self-expression, and human connection. Powered by a vibrant community of 165 million members, Poshmark brings real people and taste to shopping through a social experience shaped by shared discovery. Buying and selling fashion feels simple, joyful, and personal, while every item tells its own story. Poshmark empowers sellers to grow meaningful businesses, keeps fashion in circulation longer, and gives shoppers access to unique and trusted finds, from everyday pieces to one-of-a-kind vintage and luxury.
We are seeking a highly skilled and analytically driven Senior Specialist II, HR Technology(Workday Techno-functional consultant) to join our People team. In this role, you will serve as a senior subject matter expert at the intersection of HR systems and people analytics, helping to optimize our HR technology ecosystem while enabling data-driven decision-making across the organization.
While you will bring deep expertise in Workday HCM—our current HR platform—your value extends beyond any single tool. You are an HR technology and people analytics professional who can build scalable reporting and analytics solutions, support workforce planning through data-driven insights, and translate complex workforce data into actionable recommendations for HR and business leaders. You contribute to the development of analytics frameworks and predictive analyses while helping ensure that our people data ecosystem remains scalable, reliable, and adaptable as technology evolves.
You will partner closely with HR, IT, Finance, and business stakeholders to enhance system capabilities, improve data quality, streamline processes, and deliver meaningful workforce insights that support organizational goals.
KEY RESPONSIBILITIES
1. People Analytics & Workforce Insights
- Develop and maintain workforce dashboards, scorecards, and recurring reports that support HR and business decision-making.
- Analyze workforce trends across headcount, attrition, recruiting, diversity, performance, engagement, and employee lifecycle metrics.
- Partner with HR Business Partners, Talent Acquisition, Total Rewards, and business leaders to understand reporting needs and provide actionable insights.
- Build and maintain data visualizations using tools such as Tableau, Power BI, Workday Prism Analytics, or equivalent platforms.
- Support workforce planning, talent reviews, succession planning, and organizational effectiveness initiatives through data analysis and reporting.
- Contribute to the development of people analytics frameworks and predictive analyses that support talent and workforce decisions.
- Ensure consistency, accuracy, and integrity of workforce metrics by adhering to established reporting standards and governance practices.
2. HR Systems Administration (Workday)
- Administer, configure, and maintain Workday HCM modules including Core HR, Recruiting, Talent Management, Compensation, Benefits, Time & Absence, and Helpdesk.
- Configure and support business processes, workflows, notifications, security roles, and system controls in alignment with HR policies and operational requirements.
- Develop and maintain Workday reports, dashboards, calculated fields, and composite reports.
- Support Workday biannual releases by assessing impacts, testing enhancements, and coordinating deployment activities.
- Investigate, troubleshoot, and resolve system issues while ensuring timely communication and resolution for stakeholders.
- Partner with HR Operations and IT teams to continuously optimize system functionality, user experience, and process efficiency.
3. HR Data Governance & Quality
- Maintain high standards of HR data accuracy, completeness, and consistency across HR systems.
- Conduct regular audits and validation activities to identify and resolve data discrepancies.
- Support compliance with internal controls, audit requirements, and applicable data privacy regulations.
- Document reporting definitions, system configurations, business processes, and operating procedures.
- Contribute to the ongoing development and maintenance of HR data governance standards and data quality processes.
- Support efforts to improve trust, transparency, and accessibility of people data across the organization.
4. Systems Integration & Technical Support
- Support integrations between Workday and connected systems including payroll, benefits, talent, learning, and finance platforms.
- Assist with data imports, exports, Enterprise Interface Builder (EIB) processes, and interface monitoring activities.
- Partner with IT teams and external vendors to troubleshoot integration issues and implement system enhancements.
- Participate in testing activities for integrations, system upgrades, new functionality, and process changes.
- Maintain technical documentation, configuration records, and knowledge base materials to support operational continuity.
5. Process Optimization & Stakeholder Enablement
- Identify opportunities to automate manual HR processes and improve operational efficiency through technology solutions.
- Gather business requirements and translate them into scalable system configurations, reports, and process improvements.
- Serve as a trusted resource for HR technology questions, providing guidance and support to stakeholders across the organization.
- Deliver training, user documentation, and knowledge-sharing sessions to improve system adoption and proficiency.
- Participate in HR technology projects, implementations, and continuous improvement initiatives from planning through execution.
- Build strong partnerships with HR, IT, Finance, and business teams to ensure technology solutions align with organizational needs.
QUALIFICATIONS
Experience
- 7+ years of experience in HR Technology, HRIS, People Analytics, or related functions within complex and growing organizations.
- Hands-on experience administering and configuring Workday HCM, including Core HR, Recruiting, Talent Management, Compensation, Benefits, Time & Absence, and related modules.
- Proven experience developing HR reporting, dashboards, workforce analytics, and data-driven insights that support business and talent decisions.
- Experience supporting HR system implementations, enhancements, testing, upgrades, and continuous improvement initiatives.
- Experience working with HR system integrations, data management processes, and vendor-supported technology solutions.
- Demonstrated ability to independently manage complex projects and deliver technical solutions while effectively partnering with cross-functional stakeholders.
Analytics & Technical Skills
- Strong proficiency in Workday Report Writer, calculated fields, dashboards, and reporting capabilities.
- Experience with data visualization platforms such as Tableau, Power BI, Workday Prism Analytics, or equivalent tools.
- Strong analytical and problem-solving skills with the ability to interpret workforce data and communicate findings effectively.
- Working knowledge of SQL and data querying concepts; familiarity with Python or R is a plus.
- Understanding of system integration concepts including APIs, EIBs, SFTP, and data transformation processes.
- Knowledge of HR data structures, reporting methodologies, and data governance best practices.
Domain & Compliance Knowledge
- Strong understanding of core HR processes and employee lifecycle management.
- Knowledge of compensation, recruiting, talent management, workforce planning, and organizational effectiveness concepts.
- Understanding of HR data privacy, security, and compliance requirements including GDPR, CCPA, and applicable local regulations.
- Familiarity with global HR operations and governance practices is preferred.
Soft Skills & Ways of Working
- Strong customer-service orientation with a commitment to delivering high-quality stakeholder support.
- Excellent communication skills with the ability to translate technical concepts into business-friendly language.
- Detail-oriented with a strong focus on accuracy, data quality, and process discipline.
- Highly organized and capable of managing multiple priorities in a fast-paced environment.
- Collaborative team player who builds productive partnerships across functions and levels.
- Demonstrates initiative, ownership, continuous learning, and a passion for process improvement.
WHAT SUCCESS LOOKS LIKE
In your first year, you will establish yourself as a trusted HR technology and people analytics partner across the organization. Stakeholders will rely on your expertise to deliver accurate workforce insights, maintain reliable HR systems, and identify opportunities for process improvement. Reporting capabilities will become more efficient and scalable, data quality will improve, and HR teams will have greater confidence in leveraging technology and analytics to make informed decisions. Through your contributions, the HR technology ecosystem will be better optimized, more user-friendly, and well-positioned to support the organization's growth and evolving business needs.
A Note on Tooling
We currently use Workday as our primary HRIS, and deep Workday expertise is required for this role. However, we value professionals whose strengths extend beyond any single platform. Success in this role requires strong capabilities in HR technology, people analytics, workforce reporting, and process optimization that can adapt as systems and business needs evolve over time.
Key Responsibilities:
- Drive corporate sales by onboarding and managing corporate clients
- Handle RWA (Resident Welfare Association) sales and partnerships
- Develop and manage key accounts, ensuring long-term relationships
- Identify new business opportunities and close enterprise-level deals
- Coordinate with internal teams across Bangalore and other locations
- Achieve revenue targets through strategic planning and execution
- Conduct presentations, negotiations, and contract closures
- Maintain strong post-sales engagement, ensure account retention and generate revenue for our partner hospitals through corporate and RWA engagement.
Required Skills & Experience:
- Minimum 5+ years of experience in Corporate Sales / RWA Sales / B2B Sales
- Strong experience in Key Account Management
- Proven track record of closing high-value corporate deals
- Excellent communication, negotiation, and stakeholder management skills
- Ability to work independently and manage multiple accounts
- Prior experience in healthcare, insurance, fintech, or employee benefits will be an added advantage
Business Function
Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Job Purpose
- This is to manage risks for LOBTs acting as Line 1 risk manager
Key Accountabilities
- Assist Line of Business Technology in managing technology and operational risks
- Drive and ensure regulatory compliance for the LOBT
- Liaise and co-ordinate audit activities involving the LOBT
- Issue & Action management for LOBT including is impacted (across external and internal audits and reviews and excluding IT Information Security) and action planning.
- Engagement across Technology verticals, Operations, Business, Compliance to prioritize, plan, act, prove, close all open findings within committed timelines.
- Scan regulatory requirements, circulars to ensure forward planning and execution for compliance. This includes Singapore and India regulatory requirements.
- Prepare, maintain and conduct control testing for units Risk Control Self Assessments (RCSAs)
- Outsourcing Risk assessment for the LOBT
- Monitor risk issues and incidents for LOBT
Job Duties & Responsibilities
- Liaise with stakeholders within and outside bank, including at Group level to have a comprehensive view of all Technology Risks.
- Engage with Technology verticals and others as appropriate within bank to progress on closure of all open points.
- Engage with Compliance, understand the regulatory requirements at country and group level, and add these to the action points which Technology must ensure.
- Early identification of execution challenges in risk mitigation actions and being an effective catalyst with Technology teams and seniors to resolve bottlenecks such as cost or resource approvals, conflicting priorities.
- Risk assessment for LOBT covering partners, external environment and identify potential risks such as relating to scale-preparedness, DR & BCP support for the organization, code quality in terms of testing and deployment governance.
- Regular updates as per agreed rhythm, and fronting dialogues with stakeholders/LOBT, to highlight process on Risk Management and Risk Mitigation.
- Liaise with relevant departments to ensure awareness of Technology Risk within the Banking India Technology Team, and partner for this awareness across India.
- Liase with Line of Business Risk in the region and co-ordinate efforts for the LOBT landscape used by India.
Position: Full Stack Developer ( PHP CodeIgniter)
Company : Mayura Consultancy Services
Experience: 3 yr To 5 yrs
Location : Bangalore
Skill: HTML, CSS, Bootstrap, JavaScript, Ajax, jQuery , PHP and CodeIgniter or CI
Work Location: Work From Home(WFH)
MCS is seeking a talented and experienced Full Stack PHP Web Developer to join our dynamic team. As a Full Stack PHP Web Developer at MCS, you will be responsible for designing, developing, and maintaining scalable PHP-based web applications.
Responsibilities
- Design, develop, and implement user interfaces and user experiences for web applications.
- Create and maintain well-structured, reusable, and efficient code for both front end and back end components.
- Develop interactive and responsive user interfaces using HTML, CSS, Bootstrap, Ajax, jQuery and JavaScript frameworks.
- Collaborate with designers to ensure seamless integration of design elements into the user interface.
- Build and maintain server-side applications using programming languages such as PHP, CodeIgniter, SQL and Laravel.
- Design and optimize databases, write efficient queries, and manage data storage and retrieval.
- Develop APIs (Application Programming Interfaces) for seamless communication between front end and back end systems.
- Ensure API security, performance, and adherence to industry standards.
- Use version control systems (e.g., Git) to manage code repositories and collaborate with team members.
- Deploy applications to production environments and manage continuous integration and continuous deployment (CI/CD) pipelines.
- Work closely with product managers, designers, and other developers to translate requirements into technical solutions.
- Participate in code reviews and provide constructive feedback to team members.
Perks & Benefits:
Complete Work From Home Opportunity: Enjoy the flexibility of working entirely from the comfort of your home, empowering you to manage your schedule and achieve a better work-life balance while coding innovative solutions for MCS.
Opportunity to Work on Projects Developing from Scratch: Engage in projects from inception to completion, working on solutions developed from scratch and having the opportunity to make a significant impact on the design, architecture, and functionality of the final product.
Diverse Projects: Be involved in a variety of development projects, including web applications, mobile apps, e-commerce platforms, and more, allowing you to showcase your versatility as a Full Stack Developer and expand your portfolio.
Joining MCS as a Full Stack Developer opens the door to a world where your technical skills can shine and grow, all while enjoying a supportive and dynamic work environment. We're not just building solutions; we're building the future and you can be a key part of that journey.
About the company
Extramarks is a leading educational - technology company, creating student-friendly digital learning solutions and keeping pace with globalization and technology in education. We have been in the market for the last 13 years operating different verticals PAN India. We provide education learning techniques across India, Singapore, Kuwait, UAE and South Africa. We at Extramarks are looking for Customer Relations Executives tasked with leading a team of executives and maintaining fruitful relations with our existing customers. The priority is to assist the organization to acquire new customers, and to maintain a good relationship with our existing ones. This means effective business development and customer relations executives are in massive demand in nearly every job sector there is including business to business, business to customer and even non –profit organizations.
About the role
The role being offered is Customer Relations Executive for B2C segment. As a Customer relations executive, you will be required to maintain continuous contacts with our existing customers and ensure the highest level of Engagement score.
Location
Noida, India
Roles and responsibilities
- Keep abreast with Extramarks latest offerings and best practices
- Ensure smooth onboarding of the user/customer, and tell them about the features of the product for better engagement of the Customer
- Maintain and strengthen relationship with existing customers
- Collaborate with the support team (technical and academic) to address customer queries
- Conducting in-depth needs assessments to better understand each customer’s requirements to ensure highest satisfaction and Higher Utlization of the Application
- Prompting clients to upgrade their existing packages and to purchase additional offerings.
- Harnessing relationships to generate leads from referrals to maximize our profits.
- Ensuring a good renewal rate of the subscribed packages
- Retain customers who raised an issue for refund/cancellation
Selection process
There are two rounds for the selection process:
➢ PI - 1st Round
➢ PI - 2nd Round
Expectation
- B.E. / B.Tech, MBA, PGDM, Or Any Graduate/Post Graduate
- Excellent interpersonal and communication skills
JOB PROFILE
Company Overview:
GoProtoz is a World-Class Award-winning UI/UX Design company specialized in User Experience (UX) / User Interface (UI) Design for enterprise and consumer digital products and mobile/web/Desktop applications.
We are one of the top 5 UI/UX design companies in India with a team of passionate and creative digital product UI UX designers and developers. Our vision is to enable digital product companies to achieve their business goals with well thought user experience design strategies and eventually make the people life better. Clients include: Renault–Nissan, SONY, ICICI Bank, Emaar, Damac, PayTm Money, Licious, Mahindra Comviva, QuEST Global
Website: https://www.goprotoz.com/
Location: https://goo.gl/maps/XXoRHtHB93y
Responsibilities
- Gather and evaluate user requirements in collaboration with product managers and engineers
- Illustrate design ideas using storyboards, process flows and sitemaps
- Design graphic user interface elements, like menus, tabs and widgets
- Build page navigation buttons and search fields
- Develop UI mockups and prototypes that clearly illustrate how sites function and look like
- Create original graphic designs (e.g. images, sketches and tables)
- Prepare and present rough drafts to internal teams and key stakeholders
- Identify and troubleshoot UX problems (e.g. responsiveness)
- Conduct layout adjustments based on user feedback
- Adhere to style standards on fonts, colors and images
Requirements and skills
- Proven work experience as a UI/UX Designer or similar role
- Portfolio of design projects
- Knowledge of wireframe tools (e.g. Wireframe.cc and InVision)
- Up-to-date knowledge of design software like Adobe Illustrator and Photoshop
- Team spirit; strong communication skills to collaborate with various stakeholders
- Good time-management skills and communication skills.
- Graduction Must be completed.
Power BI Engineer
Company Overview:
At Codvo, software and people transformations go hand-in-hand. We are a global empathy-led technology services company. Product innovation and mature software engineering are part of our core DNA. Respect, Fairness, Growth, Agility, and Inclusiveness are the core values that we aspire to live by each day.
We continue to expand our digital strategy, design, architecture, and product management capabilities to offer expertise, outside-the-box thinking, and measurable results.
What we're looking for :
- You should have strong technical and analytical skill with more in SQL Server, reporting tools like Tableau, Power BI, SSRS and .Net.
- You have experience in OLAP, UI/UX and Dashboard building.
- You should have experience for proper understanding of the project deliverables.
- You should possess excellent communication skills.
Responsibilities:
- You will be responsible for the respective tasks assigned in the project.
- You will be responsible for the deliverable with proper quality, in planned time and cost adhering to the industry standards that will be defined for the project.
- You will be involved in client interaction.
| CI/CD tools Jenkins/Bamboo/Teamcity/CircleCI, DevSecOps Pipeline, Cloud Services (AWS/Azure/GCP), Ansible, Terraform, Docker, Helm, Cloud formation template, Webserver deployment & config, Databases(SQL/NoSQL) deployment & config, Git, Artifactory, Monitoring tools (Nagios, Grafana, Prometheus etc), Application logs (ELK/EFK, Splunk etc.), API Gateways, Security tools, Vault. |
Our client is a producer of superior quality products. Our client is the largest single location manufacturing facility in India with certifications of ISO 9001, 14001, OHSAS 18001 along with other product specific certifications.
What you will do:
- Interacting with channel partners and their major end customers to solicit inputs for devising a product & price strategy to meet end user requirements
- Communicating actively with dealers & customers to help foster a team environment
- Building strong relationship with dealers & customers
- Reviewing performance of channel partners — off take and order flow for ensuring achievement of monthly targets
- Monitoring achievement of targets
- Implementing the sales strategy for the sale of product(s) in a specified area to increase turnover
- Developing and implementing sales & marketing plans to drive sales and profit
- Meeting and exceeding sales targets for assigned territories
- Monitoring achievement of collection targets to reduce exposure to outstanding receivables
- Monitoring competitor activities in terms of their MOP, products, market share & production capacity for respective areas
- Identifying and acquiring new customers, as well as upselling to existing customer base by regularly visiting dealers/customers
- Building a strong pipeline and ensuring accurate sales forecasting and account planning
- Interacting with quality/R&D department for new product development basis customer feedback and competitor product portfolio
- Coordinating with QSC, CSC, production & dispatch teams for meeting customer order requirements within agreed timelines
- Ensuring timely payment and debt free transactions along with reconciliation of accounts
Desired Candidate Profile
What you need to have:- A Master's degree in business administration (MBA), Marketing
- Minimum 5-6 yrs of Sales experience with understanding of paper industry
- Excellent verbal and written communication skills
- Willingness to travel regularly to different markets
- Proficiency with Microsoft office
- Strong analytical skills and ability to work well with little supervision
Founded in 2014, GOQii is empowering consumers globally to lead healthier and better lives. GOQii’s smart tech-enabled healthcare platform brings together the entire preventive healthcare ecosystem. It's Smart Health Ecosystem integrates tools for real-time personalized coaching, an explosive high-growth Health e-commerce store, scheduling health check-ups, a health locker, a unique ‘GOQii Cash’ program where healthy behaviour is rewarded with cash discounts and insurance discounts based on health management data and live coaching by experts on GOQii Play, the health OTT platform. Given the state of ‘Sickcare’ delivery infrastructure in India, the company strongly believes that preventive healthcare is the only viable, long-term, mass-market solution. GOQii counts marquee investors like Mitsui, NEA, Megadelta, DSG Consumer Partners,Galaxy Digital, Denlow Investment Trust, Edelweiss, Cheetah Mobile, GWC, Mr Ratan Tata and Mr. Vijay Shekhar Sharma. The company is headquartered in Menlo Park, CA with offices in Mumbai, India.
Roles & Responsibilities
As a Full Stack Engineer, the successful candidate will be leading the development of key aspects of a digital platform:
Assemble large, complex data sets that meet functional / non-functional business requirements.
Perform design, development for new platform features.
Understand platform vision and business needs to define platform requirements and platform architectural solutions.
Develop architectural and design principles to improve the performance, capacity, and scalability of the platform.
Create and maintain optimal data pipeline architecture
Building reusable code and libraries for future use
Implementation of security and data protection
Key Skills
The successful candidate will have experience in working in innovative projects with fast-paced delivery schedules in start-ups & large enterprises:
Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of SQL and NoSQL databases
Strong analytic skills related to working with unstructured datasets.
Experience supporting and working with cross-functional teams in a dynamic environment.
Experience in user authentication and authorization between multiple systems, servers, and environments
Experience in working on cloud platforms like AWS, Google cloud platform is a must
Proficient knowledge in PHP, Java, and JavaScript application development paradigm
Proficient understanding of code versioning tools, such as Git
Proficient in micro services, API gateway, Containerization, and implementation of the same
Experience on working in cloud-based platforms and proficiency in Docker
4 to 6 years of experience in a full-stack Engineer role, who has attained a Graduate degree in Computer Science, Statistics, Informatics, Information Systems or another quantitative field














