B2B Customer Experience Officer
Responsibilities
• Handling customer queries via any support channel
• Approach all queries with customer centric attitude
• Offering exceptional customer service and satisfaction
• Help build and improve processes
• Adhere to set standards of TAT and SLA
• Demonstrates customer empathy during all interactions with customers.
Candidate Requirements
• 1 to 5 years’ experience in a customer support role
• Can handle verbal and non-verbal process (chat, email, phone)
• Excellent interpersonal skills
• Excellent written and oral communication skills in English and Hindi
• A quick learner
• Ability to make high quality decisions & Multi task.
Language Proficiency: English (Fully proficient), Hindi (working proficiency), Marathi & Telegu( limited working proficiency), Tamil & Kannada ( Elementary proficiency)
Shubham Vishwakarma
Full Stack Developer - Averlon
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Job Description :
Job Title : Data Engineer
Location : Pune (Hybrid Work Model)
Experience Required : 4 to 8 Years
Role Overview :
We are seeking talented and driven Data Engineers to join our team in Pune. The ideal candidate will have a strong background in data engineering with expertise in Python, PySpark, and SQL. You will be responsible for designing, building, and maintaining scalable data pipelines and systems that empower our business intelligence and analytics initiatives.
Key Responsibilities:
- Develop, optimize, and maintain ETL pipelines and data workflows.
- Design and implement scalable data solutions using Python, PySpark, and SQL.
- Collaborate with cross-functional teams to gather and analyze data requirements.
- Ensure data quality, integrity, and security throughout the data lifecycle.
- Monitor and troubleshoot data pipelines to ensure reliability and performance.
- Work on hybrid data environments involving on-premise and cloud-based systems.
- Assist in the deployment and maintenance of big data solutions.
Required Skills and Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- 4 to 8 Years of experience in Data Engineering or related roles.
- Proficiency in Python and PySpark for data processing and analysis.
- Strong SQL skills with experience in writing complex queries and optimizing performance.
- Familiarity with data pipeline tools and frameworks.
- Knowledge of cloud platforms such as AWS, Azure, or GCP is a plus.
- Excellent problem-solving and analytical skills.
- Strong communication and teamwork abilities.
Preferred Qualifications:
- Experience with big data technologies like Hadoop, Hive, or Spark.
- Familiarity with data visualization tools and techniques.
- Knowledge of CI/CD pipelines and DevOps practices in a data engineering context.
Work Model:
- This position follows a hybrid work model, with candidates expected to work from the Pune office as per business needs.
Why Join Us?
- Opportunity to work with cutting-edge technologies.
- Collaborative and innovative work environment.
- Competitive compensation and benefits.
- Clear career progression and growth opportunities.
Working Days: 6 Days (5 Days-WFO, Sat- WFH)
Job Description:
We are seeking a skilled QA Tester with expertise in Vulnerability Testing to ensure the security, functionality, and reliability of our applications. The ideal candidate will have experience in penetration testing, security testing methodologies, automation, and compliance standards.
Key Responsibilities:
- Develop and execute test cases, scripts, and security test plans for applications and APIs.
- Perform vulnerability assessments and penetration testing on web, mobile, and cloud-based applications.
- Identify security loopholes, conduct risk analysis, and provide actionable recommendations.
- Work closely with development and DevOps teams to ensure secure coding practices.
- Automate security testing and integrate it into CI/CD pipelines.
- Test applications for OWASP Top 10 vulnerabilities, SQL injection, XSS, CSRF, SSRF, etc.
- Utilize security tools such as Burp Suite, OWASP ZAP, Metasploit, Kali Linux, Nessus, etc.
- Conduct API security testing and validate authentication & authorization mechanisms.
- Document security vulnerabilities and collaborate with teams for remediation.
- Ensure compliance with industry standards like ISO 27001, GDPR, HIPAA, PCI-DSS where applicable.
Required Skills & Qualifications:
- 3+ years of experience in Quality Assurance with a focus on Security & Vulnerability Testing.
- Strong knowledge of penetration testing tools and security frameworks.
- Experience with automated security testing in CI/CD (Jenkins, GitHub Actions, GitLab CI, etc.).
- Proficiency in manual and automated security testing of web and mobile applications.
- Familiarity with scripting languages like Python, Bash, or JavaScript for automation.
- Experience working with cloud platforms such as AWS, Azure, or GCP is a plus.
- Strong understanding of HTTP, APIs, authentication protocols (OAuth, JWT, SAML, etc.).
- Knowledge of network security, firewalls, and intrusion detection systems (IDS/IPS).
- Certifications like CEH, OSCP, CISSP, or Security+ are an added advantage.
HTML/CSS
Javascript
Angular (2+)
AngularJS (1.x)Role Senior Dot Net Developer
Location India, Remote (Work from Anywhere in India)
Minimum Qualification B. Tech. (or equivalent) from an accredited institution
Indicative Experience 5+ years
Domain : Preferably Life-Sciences/Pharma
Customer Profile : Captive research and development pods for a $ 500 million group of pharma data research companies that help patients gain access to life-saving therapies. We help our clients navigate the complexities at each step of the drug development life cycle, from pipeline to patient.
Other benefits Health Insurance, Provident Fund, Life Insurance, Reimbursement of Certification Expenses, Gratuity, 24x7 Health Desk.
Overview:
The Senior .NET Developer plays a crucial role in the organization, responsible for developing, testing, and maintaining high-quality software solutions using .NET technologies. They are essential in ensuring the stability and scalability of our systems, contributing to the overall success of our software products.
Key Responsibilities:
- Designing, coding, and testing software applications using C# and the .NET framework.
- Collaborating with cross-functional teams to analyze user requirements and deliver robust solutions.
- Implementing and maintaining ASP.NET MVC applications, ensuring high performance and responsiveness.
- Developing database structures and queries using SQL Server for data storage and retrieval.
- Integrating front-end elements with server-side logic using JavaScript and other web technologies.
- Utilizing Entity Framework to map and access data from the database.
- Creating and consuming web services using Web API to support system integrations.
- Participating in code reviews, identifying areas for improvement and implementing best practices.
- Resolving technical issues and debugging software to optimize functionality.
- Collaborating with the QA team to perform thorough testing and ensure product quality.
- Keeping abreast of industry trends and technologies to enhance technical capabilities.
- Providing technical guidance and mentorship to junior team members.
- Contributing to the continuous improvement of development processes and methodologies.
- Adhering to project timelines and delivering high-quality code within established deadlines.
Required Qualifications:
- Bachelor's degree in Computer Science, Software Engineering, or a related field.
- Proven experience as a .NET Developer, with a strong portfolio of successful projects.
- Proficiency in C#, .NET Framework, ASP.NET, and MVC for developing web applications.
- Solid understanding of SQL Server and database design principles for efficient data management.
- Experience in client-side scripting using JavaScript, HTML, and CSS.
- Familiarity with Entity Framework for ORM, and Web API for building RESTful services.
- Strong knowledge of software development best practices and design patterns.
- Ability to work collaboratively in a team environment and communicate effectively.
- Excellent problem-solving skills and attention to detail in writing clean, maintainable code.
- Proactive attitude towards learning and applying new technologies to enhance development processes.
- Working knowledge of version control systems, such as Git, for code management.
- Certifications in relevant technologies, such as Microsoft Certified: Azure Developer Associate, are a plus.
- Experience with agile methodologies, such as Scrum or Kanban, for iterative and adaptive development.
- Strong analytical and troubleshooting abilities to identify and resolve complex technical issues.
- Understanding of software security principles and implementation of best practices to safeguard applications.
PHP
Laravel- Develop, implement, and maintain applications developed around the Shopify/Shopify Plus platform.
- Knowledge of Ajax, Liquid, HTML, CSS, JS, JQuery is mandatory requirements.
- Knowledge for Wordpress Theme customization, Plugins installation.
- Answer various questions from our clients and attend the solution delivery meetings with the team.
- Contribute to quality control activities with the team.
- Take part in the improvement of standards within the Shopify practice.
- Creative and open to new ideas.
- Adaptable and willing to learn new techniques.
PHPJavascript
React.jsAngular (2+)AngularJS (1.x)Description
We are looking for a Full Stack Developer to produce scalable software solutions. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment. As a Full Stack Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility. If you’re also familiar with Agile methodologies, we’d like to meet you.
Responsibilities
Creating Websites using standard HTML/CSS practices
Work with development teams and product managers to ideate software solutions
Programming, designing and developing content management systems, web services/APIs, backend and administration system using PHP/MySQL/JavaScript and open-source Frameworks Eg Laravel, CodeIgniter, Zend, Yii, and Slim etc.
Design application architecture design and maintain MY SQL databases & Tablets
Develop and manage well-functioning databases and applications
Test software to ensure responsiveness and efficiency
Troubleshoot, debug and upgrade software
Write technical documentation
Work with data scientists and analysts to improve software
Requirements
Proven experience as a Full Stack Developer or similar role
Experience in web design and understanding of modern web designing tools like Axure, Marvel, or Figma
Debugging, Troubleshooting and analytical and logical skills.
Familiarity with common stacks
Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XHTML)
Knowledge of Microservices Architecture
Familiarity with databases (e.g. MySQL, AJAX), web servers (e.g. Apache) and UI/UX design
Excellent communication and teamwork skills
Great attention to detail
Organizational skills
An analytical mind
Degree in Computer Science, Statistics or a relevant field
Ability to work on unstructured Projects somewhat independently
Firmway
Our software’s are used by large corporates and their auditors for automating balance confirmation and account reconciliation. We are looking for Sales / Business Development Executive for Enterprise SAAS solution.
Roles and Responsibilities
- Actively manage the entire sales process from lead generation to on-boarding.
- Build and Manage the sales pipeline.
- Ability to map-customer requirements with the product roadmap and contribute to driving product development efforts.
- Getting new accounts on-boarded and managing/growing Key Accounts.
- Manage customer relationship, including escalations
Skills & Qualifications
- Excellent Communication and Presentation skills.
- Strong problem-solving and Creative Skills.
- Teamwork and Leadership skills.
- Strong achiever in a target-driven role.
- Entrepreneurial Mind-set.
- Individual & Team Contributor.
Preferred Experience :
- 1-year experience in selling Enterprise SaaS Solutions to Indian Customers.
- Proven experience in interacting/working/networking with CXO’s.
- Experience of working in a start-up / growing organization
Education – MBA or Equivalent
Benefits
Being part of a startup that’s turning out to be a game-changer, you will be blessed with:
- Freedom to try new things.
- 2 Saturday’s off.
- Dress code – Casual.
- Take-it-when-you-need-it vacation.
Location – Mumbai
Apply here - https://firmway.in/job
We are looking for a passionate sales executive to join our sales team. The sales executive's
responsibilities include generating leads, making sales calls, continuously updating our CRM
database, and meeting sales targets.
To be successful as a sales executive you should be an inspired self-starter and able to drive
sales growth. Ultimately, a top-notch sales executive should be able to build rapport with
customers and close sales.
Responsibilities:
Setting sales goals and developing sales strategies.
Researching prospects and generating leads.
Contacting potential and existing customers on the phone, by email, and in person.
Handling customer questions, inquiries, and complaints.
Preparing and sending quotes and proposals.
Managing the sales process through specific software programs.
Building and maintaining a CRM database.
Meeting daily, weekly, and monthly sales targets.
Participating in sales team meetings.
Requirements:
1+ years of sales experience.
Excellent customer service and sales skills.
Strong verbal and written communicator.
Excellent phone and presentation skills.
Proficiency in Microsoft Office, CRM, and sales software programs.
Good negotiation and problem-solving skills.
Flutter
NodeJS (Node.js)React.js
ExpressResponsibilities: Developing the latest user facing features using React.js Designing a modern highly responsive web - based user interfaceBuilding reusable components and front - end libraries for future use Translating designs and wireframes into high - quality codeLearn and understand user interactions Optimising components for maximum performance across a vast array of web - capable devices and browsers
Coordinating with various teams working on distinct layers.As a React.js Developer, you will be involved from conception to completion with projects that are technologically sound and aesthetically impressive
Freshers are welcome. stipend : 5K
Non - technical skills: Team player Excellent time
management skills Great interpersonal and communication skills.
Responsibilities Implementing business development activities, attending to all relevant business opportunities in International Market for IT Software Industry.
· It would be involved in Business Development Life Cycle, mainly focusing on areas like Cold Calling, Client Interaction International Business Development.
· Generate lead and achieve monthly target.
· Maintain and develop relationships with customers.
· Act as a contact between a company and its existing and potential clients.
· Negotiate the terms of an agreement and close sales.
· Conducting market research to identify new business opportunities.
Requirements:-
· Minimum Qualifications Any Graduate
· 2 to 4 years of Proven experience working as a business development in Offshore IT Services.
· Excellent English Communication Presentation Skills with pleasing personality.
· The ability to work in a fast-paced environment.
· Exceptional negotiation and decision-making skills.
Desired Skills and Experience
· Bid On freelancer, guru, UpWork.
· Lead generation LinkedIn, Xing, AnglList and from other platforms.
· Intermediate in between client and developer.
· Make SRS report for requirement.
· International business development
· Mentor the junior business development executive
· Take ownership for the business growth
NodeJS (Node.js)Javascript
MongoDB• Strong Nodejs experience with knowledge and understanding of ES6/7/8.
• Experience with DevOps.
• Understanding multi-threading concepts.
• Experience with NoSQL Databases.
• Proficiency with code versioning tools, such as Git, Github, Bitbucket.
• Experience working with common project management tools and Agile
development workflow
• Ingenuity, creativity, drive and determination are a must
Responsibilities:
- Should be able to write web services for the app.
- Manage projects from conceptualization, all the way through deployments by collaborating with everyone.
- Take initiatives to optimize.
- Keep up with the latest trends and tools and keep updating.
Our Tech Stack:
- On the backend, we use Node JS
- For the frontend, we use React
Skills
Mandatory:
Nodejs, Mongo DB, Express js, AWS Experience, Experience with mail, and phone authentication.
Must have exp in kafka and integrating with other data sources
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon