
B2B Customer Experience Officer
Responsibilities
• Handling customer queries via any support channel
• Approach all queries with customer centric attitude
• Offering exceptional customer service and satisfaction
• Help build and improve processes
• Adhere to set standards of TAT and SLA
• Demonstrates customer empathy during all interactions with customers.
Candidate Requirements
• 1 to 5 years’ experience in a customer support role
• Can handle verbal and non-verbal process (chat, email, phone)
• Excellent interpersonal skills
• Excellent written and oral communication skills in English and Hindi
• A quick learner
• Ability to make high quality decisions & Multi task.
Language Proficiency: English (Fully proficient), Hindi (working proficiency), Marathi & Telegu( limited working proficiency), Tamil & Kannada ( Elementary proficiency)

About Connect and Heal
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What you'll do :
- Work closely with product managers and engineers to design, implement, test, and continually improve scalable frontend and backend services.
- Develop products using agile methods and tools.
- Develop commercial-grade software that is user-friendly and suitable for a global audience.
- Plan, create, and execute (manual and automated) tests.
- Be involved and participate in the overall application lifecycle.
- Building reusable code and libraries for future use.
- Staying up to date with current technologies and providing insights on cutting-edge software approaches, architectures, and vendors.
- Ensure that non-functional requirements such as security, performance, maintainability, scalability, usability, and reliability are considered when architecting solutions.
Skills you bring to the table:
- 3+ years of relevant experience.
- Fluency in any one of JavaScript, TypeScript, or Python.
- Should have built large scalable enterprise applications from scratch.
- Strong experience in architectural patterns, High-level designs.
- Experience in NoSQL and SQL DBs.
- Have a knack for launching and iterating on products quickly with quality and efficiency.
- Strong problem-solving skills.
- Willingness to learn and ability to flourish in a dynamic, high-growth, entrepreneurial environment.
- Hands-on, self-starter, capable of working independently.
- True love for technology and what you do.
- Maniacal attention to detail.
We are looking for an experienced and result-driven Business Development Executive who will be in-charge of leading our company's sales efforts. As a successful hire, you will be responsible for acquiring' new customers to rapidly increase revenue for the company.
Responsibilities:
- Hunt /acquire new customers.
- Independently manage the whole sales pipeline - from lead generation -> lead qualification > product presentation -> negotiation -> closure and contract signing.
- Making sales pitches and attending sales meetings with prospective clients.
- Ensuring that the sales pipeline is constantly being built and worked upon.
- Doing sufficient research to make effective pitches.
- Build long-term relationships with new and existing customers.
- Refine sales approach and meticulously execute on it (target industries, target buyers, and target personas).
- Keep self educated about competitors, and emerging trends among the customers.
- Partner with marketing, demand generation, and onboarding team to manage the customer acquisition.
Requirements:
- MBA with 2-3 years' experience in B2B sales role, preferably in automotive industry.
- Proven ability to achieve targets.
- Proficiency with MS Office Suite, particularly MS Excel & Powerpoint.
- Ability to draft persuasive proposals.
- Extensive, hands-on experience selling to large and mid-sized corporates.
- Should have a track record of consultative selling.
- Strong in building rapport with customers.
- Excellent communication skills - you are a clear and compelling storyteller across written and verbal mediums.
- Strong listening and problem-solving skills - you invest time in helping customers identify best solutions for their problems, and not force your solution upon the customer.
- Ability to negotiate confidently with mid & senior management folks.
- Organized and task driven.
YOUR ‘OKR’ SUMMARY
OKR means Objective and Key Results.
As a Cloud Engineer, you will understand the overall movement of data in the entire platform, find bottlenecks,define solutions, develop key pieces, write APIs and own deployment of those. You will work with internal and external development teams to discover these opportunities and to solve hard problems. You will also guide engineers in solving the complex problems, developing your acceptance tests for those and reviewing the work and
the test results.
What you will do
- End to End Complete RHOSP Deployment (Under and Overcloud) considered as a NFVi Deployment
- Installing Red Hat’s OpenStack technology using the OSP-director
- Deploying a Red Hat OpenStack Platform based on Red Hat's reference architecture
- Deploying managed hosts with required OpenStack parameters
- Deploying Three (3) Node Highly available (HA) Controller Hosts using Pacemaker and HAP Roxy
- Deploying all the supplied compute hosts that will be hosting multiple VNFs (SRIOV & DPDK)
- Implementing CEPH
- Integrate Software-defined storage (CEPH) with RHOSP, Red Hat OpenStack Platform Operation Tools as
per Industry standard & best practices
- Detailed Network configuration and implementation using Neutron networking - (VXLAN) network type
and Modular Layer 2 (ML2) Open Switch plugin
- Integrating Monitoring Solution with RHOSP
- Design and deployment of common Alarm and Performance Management solution
- Red Hat OpenStack management & monitoring
- VM Alarm and Performance management
- Cloud Management Platform will be configured for day-to-day operational tools to measure uponCPU/Mem/Network utilization etc. from VM level
- Baseline Security Standard) & VA (Vulnerability Assessment) for RHOSP.
Additional Advantage:
- Deep understanding of technology and passionate about what you do.
- Background in designing high performant scalable software systems with strong focus to optimize hardware cost.
- Solid collaborative and interpersonal skills, specifically a proven ability to effectively guide and influence within a dynamic environment.
- Strong commitment to get the most performance out of a system being worked on.
- Prior development of a large software project using service-oriented architecture operating with real time constraints.
What's In It for You
- You will get a chance to work on cloud-native and hyper-scale products
- You will be working with industry leaders in cloud.
- You can expect a steep learning curve.
- You will get the experience of solving real time problems, eventually you become a problem solver.
Benefits & Perks
- Competitive Salary
- Health Insurance
- Open Learning - 100% Reimbursement for online technical courses.
- Fast Growth - opportunities to grow quickly and surely
- Creative Freedom + Flat hierarchy
- Sponsorship to all those employees who represent company in events and meet ups.
- Flexible working hours
- 5 days week
- Hybrid Working model (Office and WFH)
Our Hiring Process
Candidates for this position can expect the hiring process as follows (subject to successful clearing of every round)
- Initial Resume screening call with our Recruiting team
- Next, candidates will be invited to solve coding exercises.
- Next, candidates will be invited for first technical interview
- Next, candidates will be invited for final technical interview
- Finally, candidates will be invited for Culture Plus interview with HR
- Candidates may be asked to interview with the Leadership team
- Successful candidates will subsequently be made an offer via email
As always, the interviews and screening call will be conducted via a mix of telephonic and video call.
So, if you are looking at an opportunity to really make a difference- make it with us…
Coredge.io provides equal employment opportunities to all employees and applicants for employment and prohibits
discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability
status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other
characteristic protected by applicable central, state or local laws.
Desired Profile:
- Strong analytical skills - ability to turn business requirements into technical concepts and code
- Implementation knowledge of SAP Work Manager is must and other apps like Service Manager is a plus
- Knowledge in SAP MDK and SAP Asset Manager will be a big plus
- Experience in Java programming, SQL knowledge is a must
- Experience with Web-Technologies (HTML, CSS, JS, REST-WS) is a plus.


- Sound knowledge on PHP & object oriented programming.
- Good to have joomla knowledge .
- Comprehend the architecture and design of Joomla based development
- Should have good knowledge of joomla & MVC framework
- Strong database skills in SQL, MySQL, Postgre SQL and other RDBMS
- Comfortable with CSS, XHTML, XML, JavaScript, JQuery & Ajax
- Excellent understanding of Joomla and excellent knowledge on Components, Modules and Security.
- Analytical skills for Databases, data mining & MySQL
- Excellent PHP developer with Joomla who can work independently on complex Joomla applications, who have ability to build complex Joomla applications, user interfaces, design & implementation.



Job Type: Full Time
Location: Permanent Remote / Bangalore / Thane
Skills: PYTHON, Django, Reactjs, Vue, Flask
Job Description
Are you passionate enough to be a crucial part of a highly analytical and scalable user engagement platform?
Are you ready learn new technologies and willing to step out of your comfort zone to explore and learn new skills?
If so, this is an opportunity for you to join a high-functioning team and make your mark on our organization!
The Impact you will create in the Job:
- Build campaign generation services which can send app notifications at a speed of 10 million a minute.
- Leverage the power of Kubernetes to maintain clusters running inside VPC's across the world.
- Dashboards to show Real time key performance indicators to clients.
- Develop complex user segmentation engines which creates segments on Terabytes of data within few seconds.
- Use AWS products extensively across our services such as Kinesis Data Streams, Lambda, SQS etc. that form an integral part of our scalable and robust infrastructure.
- As an individual contributor, you will tackle some of our broadest technical challenges that requires deep technical knowledge, hands-on software development, technical leadership, and seamless collaboration with all functions.
- You will envision and develop features that are highly reliable and fault tolerant to deliver a superior customer experience.
- You will get an opportunity to work with some of the best talent in the country while learning from various highly-functional teams in the company.
- Plan and execute the roadmap with the engineering team to build and deliver next-generation systems.
- You will also collaborate with cross-functional teams to meet deliverables throughout the software development lifecycle.
- Identify and improvise areas of improvement through data insights and research.
What we look for?
- 4-7 years’ experience in full stack Python development
- Very strong analytic and problem-solving skills
- Solid understanding of a relevant and globally supported framework- both front-end and back-end, if necessary, for example - Angular, React, Vue, or Django/Flask.
- Solid understanding of engineering best practices, continuous integration, and incremental delivery.
- Proven experience on design and implementation of the overall web and database architecture and updated knowledge on the latest practices and associated versions.
- Ensuring the entire stack is designed and built for speed and scalability.
- Familiarity with RESTful API design.
- Knowledge of continuous integration and deployment.
- Familiarity with Server management and deployment on AWS/GCE.
- Sound knowledge of CSS pre-processors, bundlers, and associated languages/syntaxes/libraries like Sass, Less, and webpack
- Experience implementing testing platforms and unit tests.
What’s in it for you?
- Immense growth, continuous learning and deliver the best to the top-notch brands
- Work with some of the most innovative brains
- Opportunity to explore your entrepreneurial mind-set
- Open culture where your creative bug gets activated.
If this sounds like a company you would like to be a part of, and a role you would thrive in, please don’t hold back from applying! We need your unique perspective for our continued innovation and success!
So let’s converse! Our inquisitive nature is all keen to know more about you.


Must Have Skills :
- Hand on experience on .NET core
- Experience in C#
- Looking for experience into No Sql.
Other Skill set required :
- 3+ years of building sophisticated, world-class, highly reliable multi-tenant software systems that have stood the test of time.
- From being highly proficient to being an expert in at least one OOPS language, SOLID principles, and design patterns, C#, Dotnet core, WebAPI, NoSQL.
- Experience with microservices architecture OR distributed systems.
- Strong analytical and problem-solving skills.
- Ability to work independently.



