B2B Customer Experience Officer
Responsibilities
• Handling customer queries via any support channel
• Approach all queries with customer centric attitude
• Offering exceptional customer service and satisfaction
• Help build and improve processes
• Adhere to set standards of TAT and SLA
• Demonstrates customer empathy during all interactions with customers.
Candidate Requirements
• 1 to 5 years’ experience in a customer support role
• Can handle verbal and non-verbal process (chat, email, phone)
• Excellent interpersonal skills
• Excellent written and oral communication skills in English and Hindi
• A quick learner
• Ability to make high quality decisions & Multi task.
Language Proficiency: English (Fully proficient), Hindi (working proficiency), Marathi & Telegu( limited working proficiency), Tamil & Kannada ( Elementary proficiency)
Subodh Popalwar
Software Engineer, Memorres
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Work Location: Jaipur, Rajasthan ( Work From Office Only)
Notice Period: Immediate - 30 Days only
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*Apply only if you are serving Notice Period
HIRING SQL Developers with max 20 days Of NOTICE PERIOD
Job ID: TNS2023DB01
Who Should apply?
- Only for Serious job seekers who are ready to work in night shift
- Technically Strong Candidates who are willing to take up challenging roles and want to raise their Career graph
- No DBAs & BI Developers, please
Why Think n Solutions Software?
- Exposure to the latest technology
- Opportunity to work on different platforms
- Rapid Career Growth
- Friendly Knowledge-Sharing Environment
Criteria:
- BE/MTech/MCA/MSc
- 2yrs Hands Experience in MS SQL / NOSQL
- Immediate joiners preferred/ Maximum notice period between 15 to 20 days
- Candidates will be selected based on logical/technical and scenario-based testing
- Work time - 10:00 pm to 6:00 am
Note: Candidates who have attended the interview process with TnS in the last 6 months will not be eligible.
Job Description:
- Technical Skills Desired:
- Experience in MS SQL Server, and one of these Relational DB’s, PostgreSQL / AWS Aurora DB / MySQL / any of NoSQL DBs (MongoDB / DynamoDB / DocumentDB) in an application development environment and eagerness to switch
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- Design & develop SSIS Packages or any other Transformation tools for ETL
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Software Engineer, Memorres