
B2B Customer Experience Officer
Responsibilities
• Handling customer queries via any support channel
• Approach all queries with customer centric attitude
• Offering exceptional customer service and satisfaction
• Help build and improve processes
• Adhere to set standards of TAT and SLA
• Demonstrates customer empathy during all interactions with customers.
Candidate Requirements
• 1 to 5 years’ experience in a customer support role
• Can handle verbal and non-verbal process (chat, email, phone)
• Excellent interpersonal skills
• Excellent written and oral communication skills in English and Hindi
• A quick learner
• Ability to make high quality decisions & Multi task.
Language Proficiency: English (Fully proficient), Hindi (working proficiency), Marathi & Telegu( limited working proficiency), Tamil & Kannada ( Elementary proficiency)

About Connect and Heal
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Job Title : Senior Full Stack Developer (Dashboard Applications)
Experience : 7+ Years
Location : Gurgaon (Mandatory)
Duration : 6 to 9 Months Contract (Initial 6 Months Commitment Mandatory)
Start Date : 1st April (Immediate Joiners Preferred)
Work Mode : Hybrid (Work From Home + 1 Day/Week at Home Office in Gurgaon)
Work Schedule : 45 Hours/Week + Mandatory Weekend Availability (Saturday & Sunday)
About the Role :
We are hiring a highly skilled Full Stack Developer based out of Gurgaon to work directly with the leadership team of a Cybersecurity Product Company.
This role focuses on building advanced, high-performance dashboard applications to significantly enhance the company’s product capabilities.
This is a high-ownership, high-impact role, where the selected candidate will work closely with the founder/leadership and contribute directly to core product innovation.
Mandatory Skills :
React + TypeScript, Dashboard/Data Visualization (ECharts/D3.js), Node.js (Fastify), Kafka (real-time streaming), ClickHouse, PostgreSQL, Redis, Microservices Architecture, Performance Optimization, Gurgaon-based candidate with 7+ years experience.
Important Note (Strict Requirements) :
- Candidate must be based in Gurgaon (No remote-only candidates)
- Must be comfortable working on weekends (Sat & Sun)
- Must commit to minimum 6 months
- Must be available for in-person collaboration (1 day/week at home office)
- No compromise on the above requirements
Key Responsibilities :
- Design and develop scalable, real-time dashboard applications
- Build data visualization systems using modern frontend frameworks
- Work on end-to-end full stack development (UI to backend APIs)
- Integrate large-scale data pipelines and streaming systems
- Optimize dashboards for performance, usability, and responsiveness
- Collaborate directly with leadership to translate business needs into technical solutions
- Contribute to architecture decisions and system design
Required Technical Skills :
Frontend :
- React.js (18+)
- TypeScript
- TailwindCSS
- State Management (Zustand / TanStack Query)
- Data Visualization:
- Apache ECharts
- D3.js
- Leaflet.js (Maps)
Backend :
- Node.js (20 LTS)
- Fastify (preferred)
- REST API Development
- Prisma ORM
Data & Streaming :
- Apache Kafka / KafkaJS
- Apache Flink (or Kafka Streams)
Databases :
- ClickHouse (must have for analytics use cases)
- PostgreSQL
- Redis
Good to Have :
- Graph DB (Neo4j)
- Object Storage (MinIO)
Machine Learning (Nice to Have) :
- Python (FastAPI)
- Basic experience with:
- scikit-learn
- pandas / numpy
- Understanding of anomaly detection systems
DevOps & Infrastructure :
- Docker & Kubernetes
- Terraform
- Nginx
- Monitoring: Prometheus, Grafana
- Observability: OpenTelemetry
- Authentication: Keycloak / JWT
Testing & Quality :
- Unit & Integration Testing:
- Vitest / Jest
- Supertest
- E2E Testing:
- Playwright
- Performance Testing:
- k6
What We’re Looking For :
- Strong experience in building complex dashboards or analytics platforms
- Ability to work independently as a single contributor
- High ownership and accountability mindset
- Strong problem-solving and system design skills
- Someone who is practical, execution-focused, and reliable
Why Join :
- Direct collaboration with leadership
- Opportunity to build cutting-edge cybersecurity dashboards
- High-impact role with end-to-end ownership
- Flexible work setup (with meaningful in-person collaboration)
Role: ME Designer
Exp: 3-6 Years
CTC: up to 15 LPA
Location: Pune & Bangalore
Basic Qualifications
• Master of Science in Mechanical Engineering, Automotive Engineering, or related field
• Minimum of 3 years of experience in embedded design developments
• Experience in Design for Assembly and Design for Manufacturing methodology.
• Familiar with more than 1 leading CAD design tool \
Should have experience in:
• UG nx or CATIA CAD tool min 3-6 Yrs.
• Experience in CAD Modeling and Detailing min 3-6 Yrs.
• PLM tools (ENOVIA, Tecamente etc.) min 3-6 Yrs.
• CAE Tools Ansys for Mechanical Preferred.
Company: Harmoney
Title: Enterprise Sales Specialist
Location: Santacruz, Mumbai
CTC: Upto 25 LPA (Commensurate with experience)
Company Description
Harmoney is a FinTech start-up, backed by Y Combinator with a $5 Mm funding
Harmoney’s mission is to improve access and efficiency in bond markets using technology. They offer an Electronic Bond Trading Solution for their clients, addressing a $500 Bn market in India
• Solid team - Founders from Goldman Sachs, Morgan Stanley, Tata Capital, Paysense, and educated at leading schools such as IIT/s and PurdueThe DART platform - Harmoney’s DART software streamlines bond trading with AI-powered trade capture, real-time data, and seamless integration with exchanges. It offers efficient, chat- based trading and supports both live market and RFQ protocols.
Description
As an Enterprise Sales Specialist, you will play a crucial role in expanding our client base and driving adoption of our DART platform for fixed income trading. You will work closely with large financial institutions and other key market participants to showcase the value of our product. This is an excellent opportunity for someone with 3-5 years’ experience selling enterprise products to financial institutions / corporates, who is enthusiastic about making a real impact on India’s fixed income market.
Responsibilities
• Proactively identify and develop a sales pipeline
• Develop the sales strategy for adoption of DART within their defined territory
• Present and demonstrate the capabilities of DART, highlighting how it can transform fixed income trading.
• Manage the end-to-end sales cycle, from lead generation to deal closure
• Collaborate with internal teams (product, marketing, and customer success) to ensure seamless onboarding and delivery for clients
Requirements
• Prior experience: 3-5 years in enterprise sales to financial institutions / large corporates - preferably worked at Bloomberg/Reuters/Omnyses/Finacle etc in their sales domain; OR Fixed in MF/PMS Institutional sales
• Strong understanding of the fixed income market and enthusiasm for driving change in this sector• Excellent communication and negotiation skills, with the ability to engage with senior stakeholders
• Ability to manage multiple external decision makers and stakeholders to bring a deal to closure
• Self-motivated, result-oriented, and eager to work in a fast-paced start-up environment.
• Ability to work independently and as part of a team.• Minimum qualification: post graduate degree (MBA in Finance preferred)
What we offer:• A dynamic work environment with the opportunity to shape the future of fixed income trading in India.• Competitive compensation and benefits.• A collaborative team that values innovation and creativity.
Primary Purpose
To assist in the development and execution of comprehensive marketing strategies, enhancing the brand& presence, and driving business goals in the salon, beauty, and wellness industry.
Key Activities and Responsibilities
- Contribute information, ideas, and research to help develop effective marketing strategies.
- Organize and oversee advertising/communication campaigns on social media platforms, exhibitions, and promotional events, ensuring they align with brand objectives and achieve full delivery.
- Conduct market research and analysis to evaluate trends, brand awareness, and competition ventures.
- Maintain relationships with vendors to ensure collaborative efforts in promotional activities.
- Monitor the progress of campaigns using various metrics and submit performance reports.
- Collaborate with managers in preparing budgets and monitoring expenses to ensure efficiency and cost-effectiveness.
- Develop and execute communication strategies and initiatives to promote brand messaging and engagement.
- Regularly interface, consult, and collaborate with cross-functional teams across the company, as well as manage relationships with social media agencies, vendors, corporate activities, and influencers.
- Gain a deep understanding and knowledge of the salon, beauty, and wellness industry to tailor marketing efforts effectively.
*
Skills and Qualification
- Proven experience in developing marketing strategies and campaigns.
- Good understanding of market research techniques, data analysis, and statistical methods.
- Through knowledge of strategic planning principles and marketing best practices.
- Proficient in MS Office and familiar with marketing software and tools.
- Excellent communication and people skills for effective collaboration and relationship building.
- Strong organisational and time-management abilities, capable of handling multiple projects and deadlines.
Job Type: Full-time
Job Timing:- 11:00 to 7:00
Working Days:- Monday to Saturday
BCS Care EMEA Agent
WHAT YOU'LL DO
- Support customers by providing helpful information, answering questions, and responding to complaints.
- Knowledge of how to talk and communicate effectively.
- Think fast and understand situations and come up with the best possible solution.
- First point of contact for photographers, clients and customers majorly through Chats/Emails.
- Quick in responding to Live chats and Inbound Calls
- Work effectively with the team.
WHAT YOU'LL NEED
- 2 to 5 years of experience.
- Comfortable with rotational shifts if needed.
- Telephone ease
- Prior experience in Customer Service - Voice or Semi voice
- Fluent English and excellent communication
- Rigorous, hardworking, but fun
- Challenging & Goal oriented mindset
- Prior experience in customer relationships is a plus.
- Basic French language written and spoken language is a plus.
Hi there! Thanks for taking the time to check us out - we’re flattered. Reading the description below might take a few minutes, but we promise it is all worth it.
Let’s start with
The Opportunity
If you live and breathe digital marketing, we want to talk to you. We are looking for a Sr.Digital Marketing Executive to develop, implement, track and optimise our digital marketing campaigns across all digital channels. Your work will directly impact millions of lives as you will be working on one of our high growth products. We have over 100 Million users across all our products and we are growing exponentially.
What we believe:
Our number one priority is company culture. our whole belief is that “your culture is your brand”
● All the team members are open to converse, helping and teaching
● You will always be noticed for your better work and rewarded.
● Great work-life balance with the flexibility of you deciding your working hours.
● No bossy culture
● The relationship with the founder is more like a partnership & he is always open to listening to you and ready to go beyond the extra mile when you need him.
Feel free to reach out to any of our team members. They can share their first-hand experience.
Responsibilities:
● Plan and execute all digital marketing, performance marketing campaigns including SEO/SEM, app marketing, marketing database, email, social media and display advertising campaigns.
● Performing App Store Optimization & Search Engine Optimization activities for generating organic traffic.
● Design, build and maintain our social media presence.
● Promoting app on various platforms.
● Creating viral & trendy content.
● Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs).
● Brainstorm new and creative growth strategies.
● Plan, execute and measure experiments and conversion tests.
● Collaborate with internal teams to create landing pages, web pages and other merchandising collaterals and optimise the user experience.
● Utilise the strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touchpoints.
● Instrument conversion points and optimise user funnels.
● Collaborate with agencies and other vendor partners.
● Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate.
● Participate in market and user research to identify new product features, trends and opportunities that will drive our business growth and transformation.
● Monitor cohort performance from channels and campaigns, conduct research and use it to understand user needs, identify key improvement areas, product & process iterations for driving sales & user growth.
● Planning and executing campaigns, including web, SEO/SEM, social media, content, email and display advertising.
● Weekly-Monthly Stats Report
Requirements:
● MBA/BBA/B.E/B.Tech degree in Marketing, Engineering or a related field.
● 3+ years experience in online advertising/marketing digital marketing.
● Experience in Organic Traffic Generation
● Experience in Social Media Optimization and Marketing
● Experience with Data Analytics for ASO and SEO.
● Experience in Keyword Research and Optimisation
● Experience in Competitor Analysis
● Understanding of How metadata differs across store pages and platforms.
● Demonstrable experience leading and managing SEO/SEM, performance marketing, app marketing, marketing database, email, social media and/or display advertising campaigns
● Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
● Experience in optimising landing pages and user funnels
● Experience with A/B and multivariate experiments
● Solid knowledge of website analytics tools (e.g., Google Analytics, Firebase and others)
● Working knowledge of ad serving tools (e.g., Taboola, DV 360, others )
● Experience in setting up and optimising Google Adwords campaigns
● Strong analytical skills and data-driven thinking
● Up-to-date with the latest trends and best practices in online marketing and measurement
● Excellent written and verbal communication.
● Experience in Digital Marketing with a specific focus in Google Ad words, Facebook Ads
● Responsible for creating and scaling Facebook, Adwords marketing campaigns
● Analyse data from various sources (Google Analytics, Facebook analytics, etc.) and find insights on how to grow faster
Are you the right person?
To make the cut, you must meet the following criteria -
● You are an impressively smooth talker who can get your point across with ease
● You are able to assess and understand a situation faster than Sherlock
● You love taking initiative and seeing a project through to completion
● You are creative and would love to experiment with new ideas
● You’re a pro at managing Google Play Console If you’ve worked in the mobile marketing space before, we would especially love to hear from you!
Location: Bengaluru (Koramangala) Experience: 3 to 6 years
Benefits :
● Health Insurance for yourself and your Parents- We know a healthy employee is a happy and productive employee. That’s why we offer a variety of health insurance options to meet your lifestyle. You’ll have access to the top providers and physicians available to you and your family.
● Office lunch - Daily free lunch
● Challenging work- All our products target 100+ Million users. One gets to work on scale and experience solving challenging problems.
● Great team- Like-minded talented team to work with
● MacBook to work- You decide your machine, however, we prefer Apple
● Career growth- Boost your career growth by 10X more learning and opportunities
● Team outing- Join us on our annual 2-3 days team outing! Our last one was in Ooty, Tamil Nadu
We’re passionate about enabling people to do their best work. We dream big and we’re looking for people who do the same. Come work with us and find out where your career will take you at Apps10X!
It’s a great opportunity to work on an important mission and join a fun, talented team. Share your portfolio - we want to see what you can do. :)We know that people are more than what’s on their CV.
If this role highlights your experience and gets you excited – please apply!
Requires 9 hours
-Work from Office( Balewadi High Street) Involved
Day-to-day responsibilities include:
1. Research and post on a LinkedIn community we are building
2. Conduct market research into social media trends, influencers, ETC
3. Explore AI tools & SaaS tools that can automate and scale current efforts
4. Come up with creative strategies to improve engagement/impressions
5. Research on competitors' outreach strategies.
NP – Immediate to 60 Days
Work location – Cisco Manesar Office
Experience – 2 to 10 Years.
- Strong coding Experience in programming language like Python , Java, C
- Experience of Yang data modelling
- Experience on REST/ SOAP API#s
- Experience of frameworks such as Request , Beautiful Soup
We are helping hire for an early-stage Stealth Mode funded gaming startup that is looking for a dynamic User Experience Designer to join their talented team!
The frontend engineer will relish the subtle interaction details that make the products delightful, write highly reusable code and think about how to build better systems. Product intuition is as much a necessity as technical knowledge.
# WHAT YOU'LL DO:
• Build user interfaces that are beautiful, consistent, and fast.
• Invent patterns and reusable components that our team can assemble to build powerful software workflows.
• Take sole ownership of your product(s) - keep a keen eye out for bugs that might arise, passionately resolve them; make feature additions to your product; or sometimes, when you're feeling ambitious - rewrite the whole product from scratch! (Don't make this a habit though.)
• Ensure the technical feasibility of UI/UX designs
• Optimise application for maximum speed and scalability
# SKILLS YOU SHOULD HAVE:
• 3+ years of experience in building and shipping products that people use every day
• Prior startup experience is mandatory. (Brownie points for someone who has worked in the gaming industry)
• Be able to write clean, maintainable code which others can work on
• Should have working knowledge on frontend frameworks and tools- NodeJS expertise is a bonus
• Have knowledge of browser behavior, performance, compatibility and cross-browser issues
• Proficient understanding of code versioning tools, such as Git
• You take pride in working on advanced CSS, animations and responsiveness
• Ability to own end to end responsibility - right from requirement to release
• Ability to produce bug-free and production grade code
• The skills that we consider - CSS, JavaScript, React, Redux, Node.js, LESS, SASS, Bootstrap, Express.
• Candidates from Top tier colleges will be preferred.
LOCATION - Gurugram (Udyog Vihar)









