B2B Customer Experience Officer

Job Title

Full Stack .NET Developer

Experience 5–6 Years

Job Type :Contract (C2C)

Job Summary

We are looking for a skilled Full Stack .NET Developer with 5–6 years of experience in developing scalable web applications using the .NET Framework and modern frontend technologies. The ideal candidate should have strong expertise in both backend and frontend development, along with experience in API development and database management.

Key Responsibilities

• Design, develop, and maintain full stack web applications
• Build backend services using .NET / ASP.NET Core
• Develop responsive frontend applications using modern frameworks (Angular / React)
• Design and develop RESTful APIs
• Work with databases like SQL Server
• Collaborate with cross-functional teams (UI/UX, QA, DevOps)
• Perform debugging, testing, and performance optimization
• Ensure application security and scalability
• Participate in code reviews and follow best coding practices
• Support deployment and production issues

Required Skills

• 5–6 years of experience in .NET development
• Strong knowledge of:
• C#
• ASP.NET / ASP.NET Core
• Experience with frontend technologies:
• Angular or React
• HTML, CSS, JavaScript
• Experience in REST API development
• Strong knowledge of SQL Server / database design
• Familiarity with Entity Framework
• Experience with Git / version control
• Good understanding of software development lifecycle (SDLC)

Preferred Skills

• Experience with Azure cloud services
• Knowledge of microservices architecture
• Experience with CI/CD pipelines
• Familiarity with Docker / containerization
• Agile / Scrum experience

Education

• Bachelor’s degree in Computer Science / IT / Engineering

Job Title: Sr. DevOps Engineer

Experience Required: 2 to 4 years in DevOps or related fields

Employment Type: Full-time

About the Role:

We are seeking a highly skilled and experienced Lead DevOps Engineer. This role will focus on driving the design, implementation, and optimization of our CI/CD pipelines, cloud infrastructure, and operational processes. As a Lead DevOps Engineer, you will play a pivotal role in enhancing the scalability, reliability, and security of our systems while mentoring a team of DevOps engineers to achieve operational excellence.

Key Responsibilities:

Infrastructure Management: Architect, deploy, and maintain scalable, secure, and resilient cloud infrastructure (e.g., AWS, Azure, or GCP).

CI/CD Pipelines: Design and optimize CI/CD pipelines, to improve development velocity and deployment quality.

Automation: Automate repetitive tasks and workflows, such as provisioning cloud resources, configuring servers, managing deployments, and implementing infrastructure as code (IaC) using tools like Terraform, CloudFormation, or Ansible.

Monitoring & Logging: Implement robust monitoring, alerting, and logging systems for enterprise and cloud-native environments using tools like Prometheus, Grafana, ELK Stack, NewRelic or Datadog.

Security: Ensure the infrastructure adheres to security best practices, including vulnerability assessments and incident response processes.

Collaboration: Work closely with development, QA, and IT teams to align DevOps strategies with project goals.

Mentorship: Lead, mentor, and train a team of DevOps engineers to foster growth and technical expertise.

Incident Management: Oversee production system reliability, including root cause analysis and performance tuning.

Required Skills & Qualifications:

Technical Expertise:

Strong proficiency in cloud platforms like AWS, Azure, or GCP.

Advanced knowledge of containerization technologies (e.g., Docker, Kubernetes).

Expertise in IaC tools such as Terraform, CloudFormation, or Pulumi.

Hands-on experience with CI/CD tools, particularly Bitbucket Pipelines, Jenkins, GitLab CI/CD, Github Actions or CircleCI.

Proficiency in scripting languages (e.g., Python, Bash, PowerShell).

Soft Skills:

Excellent communication and leadership skills.

Strong analytical and problem-solving abilities.

Proven ability to manage and lead a team effectively.

Experience:

4 years + of experience in DevOps or Site Reliability Engineering (SRE).

4+ years + in a leadership or team lead role, with proven experience managing distributed teams, mentoring team members, and driving cross-functional collaboration.

Strong understanding of microservices, APIs, and serverless architectures.

Nice to Have:

Certifications like AWS Certified Solutions Architect, Kubernetes Administrator, or similar.

Experience with GitOps tools such as ArgoCD or Flux.

Knowledge of compliance standards (e.g., GDPR, SOC 2, ISO 27001).

Perks & Benefits:

Competitive salary and performance bonuses.

Comprehensive health insurance for you and your family.

Professional development opportunities and certifications, including sponsored certifications and access to training programs to help you grow your skills and expertise.

Flexible working hours and remote work options.

Collaborative and inclusive work culture.

Join us to build and scale world-class systems that empower innovation and deliver exceptional user experiences.

You can directly contact us: Nine three one six one two zero one three two

Role Overview

As a Technical Product Support Specialist, you will play a key role in enabling smooth product adoption and delivering a high-quality support experience for our customers. You will handle technical product queries, troubleshoot issues, and work closely with engineering, product, and customer success teams to resolve problems efficiently.

This role sits at the intersection of technology, customer experience, and process ownership and is ideal for someone who enjoys problem-solving, learning complex systems, and acting as the voice of the customer internally.

Key Responsibilities

• Serve as the first point of contact for customer product and technical queries via email, chat, and calls
• Troubleshoot common SaaS issues including login and access problems, feature usage questions, configuration errors, and basic integration challenges
• Manage support tickets end-to-end and ensure timely resolution in line with defined SLAs
• Escalate complex or recurring technical issues to engineering or product teams with clear documentation, logs, and reproduction steps
• Collaborate closely with Customer Success Managers to support customer onboarding, adoption, and ongoing usage
• Maintain and regularly update customer-facing documentation, FAQs, help articles, and knowledge base content
• Gather customer feedback, identify recurring issues or gaps, and share actionable insights with product and engineering teams
• Ensure a consistent, reliable, and high-quality support experience for mid-market and enterprise customers

Skills and Qualifications

• Bachelor’s degree in a technical or engineering-related field such as Computer Science, IT, or Engineering
• 2–3 years of experience in SaaS product support, technical support, or application support roles
• Strong analytical and troubleshooting skills with a structured problem-solving approach
• Ability to quickly understand product workflows and explain technical concepts in simple, customer-friendly language
• Hands-on experience with support or ticketing tools such as Zendesk, Freshdesk, Jira, or similar platforms
• Strong written and verbal communication skills with a customer-first mindset
• Familiarity with SaaS products, web applications, and basic system integrations

Ideal Candidate

• Has a strong technical mindset and enjoys understanding how products work in depth
• Is comfortable working with engineers and can clearly articulate issues, edge cases, and customer pain points
• Thrives in a fast-paced, evolving environment and can manage multiple tickets and priorities at once
• Is detail-oriented, process-driven, and takes ownership of issues until resolution
• Views support as an opportunity to improve both the product and the overall customer experience
• Is eager to grow into roles such as Customer Success, Solutions Engineering, or Product Operations

Nice to Have

• Exposure to AI, EdTech, or enterprise SaaS platforms
• Working knowledge of APIs, SSO, LMS, or CRM integrations
• Experience creating help guides, product walkthroughs, or customer training materials

Why Join Us

• Opportunity to work in a fast-growing AI SaaS company transforming enterprise learning
• Direct exposure to enterprise customers and real-world SaaS adoption challenges
• Collaborative culture with clear growth paths into Customer Success, Solutions Engineering, or Product Management
• Chance to contribute to innovative, AI-driven products shaping the future of corporate learning

Responsibilities

We're searching for a full-time Business Development Intern to join our team. We're inviting applications to join our closely-knit group, where we're passionate about the art of sales.

You'll be part of our outbound sales team. This role would require you to identify the right prospects for Zipy, generate leads, and set up demos.

If you thrive under pressure, possess a creative mind, and are ready to join a dynamic team that's redefining the canvas, we want to hear from you.

Note: This is a 6-month work-from-office internship in Pune. The company may offer you a full-time position upon completion of your internship subject to satisfactory performance.

Who are you?

You have -

• Excellent listening skills
• Captivating communication abilities
• Strong research and analytical capabilities
• A creative and open mindset
• The confidence to express your ideas while constructively challenging others
• A great sense of humour

Company Description

Zipy is a company that aims to fix what matters by helping companies identify and prioritize resolving customer issues based on real-time customer journeys. We are dedicated to helping our customers deliver bugless and exceptional digital experiences.

The HR Manager is responsible for overseeing all aspects of the human resources function within the organization, including recruitment and selection, employee relations, performance management, compensation and benefits, training and development, and compliance with labor laws and regulations. The HR Manager will serve as a strategic partner to senior leadership, providing guidance and recommendations to support the achievement of the organization's goals and objectives.

Key Responsibilities:

Recruitment and Selection

Develop and implement recruitment strategies to attract and retain top talent

Manage the full recruitment cycle, including job postings, resume screening, interviewing, and selection

Ensure compliance with all equal employment opportunity laws and regulations

Maintain up-to-date knowledge of labor market trends and best practices in recruitment and selection

Employee Relations

Provide guidance and support to managers and employees on employee relations matters

Conduct investigations into complaints and grievances and make recommendations for resolution

Develop and implement policies and procedures related to employee relations

Ensure compliance with all employment laws and regulations

Performance Management

Develop and implement performance management systems and processes

Provide guidance and support to managers and employees on performance management matters

Monitor and evaluate the effectiveness of the performance management system

Ensure compliance with all employment laws and regulations

Compensation and Benefits

Develop and implement compensation and benefits programs

Conduct market research to ensure competitive compensation and benefits

Provide guidance and support to managers and employees on compensation and benefits matters

Ensure compliance with all employment laws and regulations

Training and Development

Develop and implement training and development programs to support employee growth and development

Conduct training needs assessments and identify areas for improvement

Provide guidance and support to managers and employees on training and development matters

Ensure compliance with all employment laws and regulations

Compliance

Ensure compliance with all labor laws and regulations

Develop and implement policies and procedures to ensure compliance

Monitor and evaluate compliance with policies and procedures

Conduct regular audits to ensure compliance with all employment laws and regulations

Qualifications:

Bachelor's degree in Human Resources or related field

Minimum of 5 years of experience in human resources management

Excellent communication and interpersonal skills

Strong analytical and problem-solving skills

Ability to work independently and as part of a team

Knowledge of labor laws and regulations

Proficiency in Microsoft Office Suite

Working Conditions:

The HR Manager will work in an office environment and may be required to work occasional evenings or weekends. Travel may be required to attend training seminars or to visit other company locations.

All Time Design is looking for Business Development Manager. The ideal candidate will have a track record of new business pipeline generation over the phone within an Enterprise capacity and the ability to close opportunities directly.

Job responsibilities include but are not limited to:

• Growing revenue via prospecting, qualifying, selling, and closing client accounts
•   Meeting Quarterly & Annual Revenue Targets
•   Managing perspective client relationships through all phases of the sales cycle
•   Providing a consultative solutions sales process to prospects
•   Conducting one-on-one and group sales presentations
•   Calling to establish new opportunities
•   Tracking customer information, forecasts, and reports
•   Developing and maintaining prospect and customer lists based on strategic marketing data and other sources for sales leads

Requirements:

• Must have experience in SaaS/ Tech/ IT companies.
•  2+ years of sales experience focused on growing existing business or new business
•   Large account management or project management experience
•  Proven track record for closing large and mid-size companies
•  Ability to adapt, overcome objections, and learn complex solutions
•   Strong time management skills
•  Create new business opportunities through in-depth conversations and relationship building
•  Proven track record of growing business from an established client base
•  Strong time management skills
•  Consistent and documented track record for achieving monthly/quarterly/annual target metrics
• Strong oral and written communication skills are a must
•   Ability to work in a fast-paced, team environment with revenue deadlines
•  Working knowledge of computer applications such as Microsoft Office
•   Must have knowledge of CRM

Senior .NET Cloud (Azure) Practitioner

Job Description Experience: 5-12 years (approx.)

Education: B-Tech/MCA

Mandatory Skills

• Strong Restful API, Micro-services development experience using ASP.NET CORE Web APIs (C#);
• Must have exceptionally good software design and programming skills in .Net Core (.NET 3.X, .NET 6) Platform, C#, ASP.net MVC, ASP.net Web API (RESTful), Entity Framework & LINQ
• Good working knowledge on Azure Functions, Docker, and containers
• Expertise in Microsoft Azure Platform - Azure Functions, Application Gateway, API Management, Redis Cache, App Services, Azure Kubernetes, CosmosDB, Azure Search, Azure Service Bus, Function Apps, Azure Storage Accounts, Azure KeyVault, Azure Log Analytics, Azure Active Directory, Application Insights, Azure SQL Database, Azure IoT, Azure Event Hubs, Azure Data Factory, Virtual Networks and networking.
• Strong SQL Server expertise and familiarity with Azure Cosmos DB, Azure (Blob, Table, queue) storage, Azure SQL etc
• Experienced in Test-Driven Development, unit testing libraries, testing frameworks.
• Good knowledge of Object Oriented programming, including Design Patterns
• Cloud Architecture - Technical knowledge and implementation experience using common cloud architecture, enabling components, and deployment platforms.
• Excellent written and oral communication skills, along with the proven ability to work as a team with other disciplines outside of engineering are a must
• Solid analytical, problem-solving and troubleshooting skills

Desirable Skills:

• Certified Azure Solution Architect Expert
• https://ind01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcloudacademy.com%2Flearning-paths%2Faz-900-exam-preparation-microsoft-azure-fundamentals-524%2F&;data=05%7C01%7C%7Ce2e481ab8ccc4c589ba408dad36c9f29%7Ce9cb3c8041564c39a7fe68fe427a3d46%7C1%7C0%7C638054760717910671%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=TmO1fonUFFgb8LzUJHbL8IyOdQeUKdw6xHMM2asosiw%3D&reserved=0" target="_blank">Microsoft Certified: Azure – Fundamentals Exam AZ-900
• https://ind01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcloudacademy.com%2Flearning-paths%2Faz-104-exam-preparation-microsoft-azure-administrator-1-1332%2F&;data=05%7C01%7C%7Ce2e481ab8ccc4c589ba408dad36c9f29%7Ce9cb3c8041564c39a7fe68fe427a3d46%7C1%7C0%7C638054760718066923%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=EQPg%2FXxTdiYUCKCAvItXy6TY89udGTIehQ0m9irkGRk%3D&reserved=0" target="_blank">Microsoft Certified: Azure Administrator – Associate Exam AZ-104
• https://ind01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcloudacademy.com%2Flearning-paths%2Faz-204-exam-preparation-developing-solutions-for-microsoft-azure-1208%2F&;data=05%7C01%7C%7Ce2e481ab8ccc4c589ba408dad36c9f29%7Ce9cb3c8041564c39a7fe68fe427a3d46%7C1%7C0%7C638054760718066923%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=%2BnosXa4TdBUG4jrqP%2B0%2FOikDbQMBNqzuDpvGoUk0IE8%3D&reserved=0" target="_blank">Microsoft Certified: Azure Developer – Associate Exam AZ-204
• https://ind01.safelinks.protection.outlook.com/?url=https%3A%2F%2Facloudguru.com%2Fblog%2Fengineering%2Fwhich-azure-certification-is-right-for-me%23devops-engineer&;data=05%7C01%7C%7Ce2e481ab8ccc4c589ba408dad36c9f29%7Ce9cb3c8041564c39a7fe68fe427a3d46%7C1%7C0%7C638054760718066923%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=NZyP%2F3Euh1SkHfB7896ovm0HDt0vA8UgfHUvTBN4SPM%3D&reserved=0" target="_blank">Microsoft Certified: DevOps Engineer Expert (AZ-400)
• https://ind01.safelinks.protection.outlook.com/?url=https%3A%2F%2Facloudguru.com%2Fblog%2Fengineering%2Fwhich-azure-certification-is-right-for-me%23solutions-architect&;data=05%7C01%7C%7Ce2e481ab8ccc4c589ba408dad36c9f29%7Ce9cb3c8041564c39a7fe68fe427a3d46%7C1%7C0%7C638054760718066923%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=0infaLzjjPThGGkzwu50jJXikppcC8trnsLGtAoB7S4%3D&reserved=0" target="_blank">Microsoft Certified: Azure Solutions Architect Expert (AZ-305)
• Good understanding of software architecture, scalability, resilience, performance;
• Working knowledge of automation tools such as Azure DevOps, Azure Pipeline or Jenkins or similar

Roles & Responsibilities

• Defining best practices & standards for usage of libraries, frameworks and other tools being used;
• Architecture, design, and implementation of software from development, delivery, and releases.
• Breakdown complex requirements into independent architectural components, modules, tasks and strategies and collaborate with peer leadership through the full software development lifecycle to deliver top quality, on time and within budget.
• Demonstrate excellent communications with stakeholders regarding delivery goals, objectives, deliverables, plans and status throughout the software development lifecycle.
• Should be able to work with various stakeholders (Architects/Product Owners/Leadership) as well as team - Lead/ Principal/ Individual Contributor for Web UI/ Front End Development;
• Should be able to work in an agile, dynamic team environment;

The ideal candidate is an analytical team player who will be responsible for getting things done, identifying the critical issues within the existing product, skilled in problem solving, planned execution and finally evaluating the solution. Ability to work with a team of high performing individuals, also work cross-functionally to complete product roadmaps and discover new opportunities.

Work Responsibilities:

1. Work closely with senior leadership in Product, Technology, Business, Marketing and Design team to articulate business needs to actionable product requirements.
2. Take complete ownership of the products, refining the existing features in the product. Working on new features, identifying the user requirements and ultimately improving the lifetime of the users using our product.
3. A basic understanding of qualitative and quantitative methods for user research. Establish a closed feedback loop with users & Synthesizing user needs and insights into simple yet delightful experiences.
4. Periodically conduct user-research, industry analysis, competitor mapping and ideate on what to build next. Compile information from various sources to formulate a current picture of the company and market.
5. Improving the user journey, reducing the drop-off rates.
6. Obsess with data, define and track key metrics and draw actionable insights using data. Establish KPIs, and conduct quality assessments
7. Help define Product Roadmap for new offerings aligned with the broader company vision and yearly targets
8. Work with cross-functional team to take something from idea to hands of users
9. Maximize the efficiency of all business procedures, Dissect product analytics and user behavior patterns into meaningful insights that grow the product.

Skills Required:

• Tech background with a good understanding of technology, data and building products. 2-6 years of experience in Product Management, Software Development, Analytics or similar roles in a consumer internet product set-up.
• A strong product sense, attention to the little big details, and eye for good visual design.
• Capable of taking business metrics, requirements or user problems and breaking them into workable product requirements, and leading the development of identified features
• Excellent presentation & communication, problem-solving, organizational and analytical skills to get the team on board with your vision
• Able to multitask, prioritize, work autonomously and with great time management skills
• Prior track record of working with product team from research phases through engineering to success would be highly preferred.

As a Startup Growth Manager, you will work closely with - and learn from - our VP of Sales, Founders, and Client Partners to seek new target accounts and expand existing accounts. Flexiple is in hyper-growth mode right now, and this role is instrumental in keeping us on our upward trajectory.

This role is perfect for someone who is passionate about sales and looking to use this opportunity as a launchpad into inside sales. Learn firsthand how your efforts lead to opportunities for the company and become skilled in researching potential customers, creative outreach, enticing potential clients.

You have the opportunity to be a part of a company that is leading the remote work revolution and changing the way B2B sales is done in the services industry. We expect to grow to $15 million by end of FY22-23.

This is a remote position. However, we require applicants to overlap with both US and Indo-Australian timezone.

• Full Sales Cycle Management: You will manage the entire sales cycle from claiming the lead to closing the sale. As the first and main point of contact for our prospective clients, you will be responsible for bringing these sales to the finish line.
• Client Rapport and Industry Knowledge: Clients are at the heart of everything we do. You will be building rapport with our prospective clients, including researching clients prior to outreach, staying informed on industry trends, and Flexiple's competitors.
• Collaboration with Team Members: You will collaborate with your team to respond to high-volume inbound client leads with urgency. Communicating via Zoom and Slack is critical to maintaining a high level of collaboration and clear communication within the team.
• Growth and Development: Our team has an aversion to complacency. We are always looking to improve both individually and as a team. Being open to and implementing feedback will be critical keys to success in this role and at Flexiple. As you become more comfortable in the role, you will help evolve our demand generation strategy and tactics.

Expectations in Week 1

• Onboard and integrate with Flexiple.
• Learn our business model, about your team members and our story.
• Understand the current client sales, delivery processes while working with the team.
• Become acquainted with the cross functional teams that you will be working along side

Expectations in Month 1

• Complete understanding the current client sales, delivery processes while working with the team.
• Begin to claim and talk to leads, understand their initial needs, overcome any objections, present our value proposition, and close the leads that are a good fit for us and our model.
• Work alongside the various talent units to ensure your prospects are progressing through the funnel.
• Pick up necessary tech skills that are needed for the industry.

Expectations till Month 3

• Be fully ramped up and integrated into the team.
• Continue working on own set of leads and deliver on targets by exhibiting a successful track record of hitting sales goals.
• Build up on the tech skills you picked up in the first month.

Expectations till Month 6

• Have a solid history of claiming and closing new business by consistently meeting or exceeding sales goals.
• Identify areas of process improvement to help increase efficiency and effectiveness for the team.
• Begin to mentor new members of the team, helping them learn about Flexiple, our model, and pass along standard methodologies.

Expectations in Year 1

• Continue to gain and close new business along with managing your funnel to consistently meet and exceed sales targets.
• Become a productive, collaborative, and consistent contributor to the team.

• 0-4 years of experience working in the tech/ startup ecosystem or an engineering graduate with basic understanding of technology.
• Previous software or tech-related sales experience and education are a plus.
• You are "client-centric". You will be working with prospective clients daily; uncovering and resolving clients’ issues through value-based selling.
• You thrive in a fast-paced environment. We are growing rapidly as a company and, as a result, we move quickly. Having exceptional time management skills and the ability to manage a high volume of clients is key to being successful in this role.
• You have a “will-to-win” attitude. You’re looking to not only meet but exceed your quota and are naturally competitive. We provide a base salary plus commission and want our Startup Managers to make the most out of it!
• You’re a “learn-it-all”. We are looking for someone that is always looking to grow, strives for improvement, and constantly seeks feedback from peers/ leaders.
• Along those lines, you are highly collaborative with your team members. Even as an individual contributor, you seek to share and gain knowledge from those around you.
• You don’t take yourself too seriously; you have a sense of humor and are comfortable with sarcasm. This position does sit on our Sales teams, after all.
• You must be a world-class individual contributor to thrive at Flexiple. You will not be here just to tell other people what to do.

• A fully remote (work from anywhere) role
• Receive a more-than-competitive salary plus benefits
• A flat and transparent culture
• Support for setting up home office
• Enjoy a culture with opportunities for growth and learning