
Product Support Specialist
at AI-native marketing, support, and chatbots suite
š§ What Youāll Do
- Engage with customers via live chat and email, helping them troubleshoot issues, complete onboarding, and succeed with the product.
- Interact with e-commerce business owners globally, understand their workflows, and guide them in using the product effectively.
- Watch user session videos to identify product adoption roadblocks and suggest UI/UX improvements to the product team.
- Categorize and escalate technical issues or product requests to the relevant internal teams (Product, Engineering).
- Maintain clear communication logs and support documentation.
- Be a voice of the customer, advocating for their success and experience.
š What Makes You a Great Fit
- You genuinely enjoy helping people and want to see them succeed.
- You treat support like a Michelin-star service experience, focused on precision, warmth, and follow-through.
- Youāre curious, empathetic, and a strong communicator ā especially in writing.
- You're comfortable engaging with people from diverse cultural and business backgrounds.
- You donāt mind watching session recordings to spot friction points ā and suggesting improvements.
š Nice-to-Have Skills (Not Mandatory)
- Basic working knowledge of SQL, JavaScript, Postman, or web debugging/analytics tools.
- Prior experience in a SaaS startup, especially in a support, CX, or success role.

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Donāt work at Backyard Creators, Just build different
Weāre Onboarding : Multiphysics Simulation Expert (Full-time/Part-time)
Backyard Creators Pvt Ltd is redefining the future of hearing with our Non-Invasive Bionic Ear, designed for hearing loss users. We are pushing the boundaries of whatās possible in transducer technologyāand we need your expertise to make it happen.
What Youāll Be Working On:
*Multiphysics Simulations ā using COMSOL, EMwave, open-source tools, or any FEM software.
* Design & Analysis ā work on rigorous modeling and real-world validation to bring breakthrough transducers.
What You Know (or Ready to Learn):
*Experience with Multiphysics simulation software
*Strong analytical skills in physics, applied mathematics, or engineering
*Ability to optimize transducer designs and validate through simulation & experiments
*Experience/Previous projects with COMSOL,EMwave or any FEM tools is a plus!
Why Join Backyard Creators?
*Fire up the lab & push the limits of electronics
*Work on truly impossible challenges
*Tinker and invent ā your ideas matter!
*Join a fun, passionate, and tech-driven team
*Never get boredābecause we never stop innovating!
*Annual Pay: ā¹4 - ā¹8 Lakhs (Negotiable based on performance and impact) (For those who strive to innovate, not just participate!)


Key Responsibilities:
- Frontend Development: Build responsive, modern, and engaging user interfaces using React.js, ensuring a seamless user experience across all devices.
- Backend Development: Design and implement RESTful APIs, manage databases, and handle business logic using Node.js and Express.js.
- Database Management: Build and manage MongoDB databases, including schema design, data modeling, and query optimization.
- Cross-functional Collaboration: Work closely with UX/UI designers, product managers, and other developers to deliver high-quality, performant web portals.
- Performance Optimization: Implement best practices for performance tuning, scalability, and reliability across both frontend and backend.
- Code Quality: Write clean, maintainable, and efficient code, adhering to best practices, and conduct code reviews for your peers.
- Testing and Debugging: Write unit and integration tests, and debug issues to ensure stability, security, and quality in production.
Qualifications:
- Proven experience (3+ years) in full-stack web development using the MERN stack (MongoDB, Express.js, React.js, Node.js).
- Strong understanding of HTML5, CSS3, and JavaScript (ES6+), along with modern JavaScript frameworks and libraries.
- Experience with state management in React (e.g., Redux, Context API).
- Solid understanding of RESTful API design, asynchronous programming, and Node.js server-side development.
- Hands-on experience with MongoDB and integrating databases with Node.js.
- Familiarity with modern development tools and workflows such as Git, CI/CD pipelines, and containerization (Docker).
- Strong problem-solving abilities and an eye for detail.
- Ability to work in an agile development environment, with a focus on continuous delivery and iterative improvement.
- Excellent communication skills and the ability to collaborate effectively with cross-functional teams.
Preferred Qualifications:
- Familiarity with additional frontend technologies such as TypeScript, GraphQL, or Next.js.
- Experience with cloud platforms (AWS, Azure, GCP) and serverless architectures.
- Knowledge of performance optimization techniques and scalability best practices.
- Understanding of DevOps processes, containerization, and microservices architecture.
Why Join Us?
- Innovative Projects: Work on cutting-edge, high-impact projects that challenge your technical skills and creativity.
- Collaborative Culture: Join a team of talented professionals who are passionate about technology, learning, and continuous improvement.
- Career Growth: We offer opportunities for mentorship, skill development, and career advancement.
- Flexible Work Environment: Enjoy a healthy work-life balance with options for remote work, flexible hours, and more.


Ā
Dear Job Seekers...!
Greetings from Vimishaitech..!
Ā
Job Title: Front End Developer
Locations: Coimbatore, Tamil Nadu, India
Minimum Experience: 5
Maximum Experience: 8
Ā
Position Overview:
Join our multinational team at the forefront of innovation! We are seeking a Senior Front End Developer with 5-8 years of experience, a tech virtuoso fluent in HTML, CSS, JavaScript, React, Angular, and other leading frameworks.
Ā
Responsibilities:
- Lead the development of sophisticated user interfaces for our global platforms.
- Collaborate closely with cross-functional teams to deliver high-impact solutions.
- Mentor junior developers and contribute to a culture of continuous learning.
Qualifications:
- 5-8 years of hands-on experience in front-end development.
- Expertise in HTML, CSS, JavaScript, React, Angular, and other modern frameworks.
- Proven track record in delivering complex, scalable web applications.
- Strong problem-solving skills and meticulous attention to detail.
- Proficiency in version control systems (Git).
Ā
Experience and Salary:
Ā
As par excellence in industry.
Ā
Company Description
Ā
Vimisha ITech was founded in 2012 and has become a leading software provider with a team of skilled professionals from diverse domains. The company is committed to delivering exceptional IT solutions to meet the business requirements of its clients. They strive to be the leading service provider in the burgeoning global IT market, catering to the demands of the worldly market tendency.
#SeniorFrontEndDeveloper #TechInnovation #GlobalOpportunity #HiringNow #WebDevelopmentJobs
Ā


- 3 - 5 years of progressive IT experience with a minimum of 1+ years in building Ruby on Rails Web applications and RESTful API endpoints
- Proficient with scripting languages, specifically Python and Bash
- Experience in Object Oriented Java Script.
- Must have Linux command line experience.
- Good experience in developing and integrating reliable REST web services.
- Possess good communication, organizational and creative thinking skills.
- Multi-tasking individual that likes to work both in a team environment and individually
- Excellent technical abilities, leadership, decision making, and adaptability to new technology
- Good knowledge of Agile processes and practice
- Team player

ļ· Strong written communications especially related to articulating technical specifications ļ· 4+ yearsā experience with Microsoft Dynamics 2016/365 CRM
ļ· Experience in customizations, JavaScript, C#, .NET, HTML, SQL Server, SSRS including plugins, scripting and form creation
ļ· Knowledge of the O365 platform as it pertains to feature sets that integrate with Dynamics CRM solutions including SharePoint and OneDrive/OneNote
ļ· Familiarity with Data Export Service and Azure SQL ļ· SSIS or other ETL technologies
ļ· Experience with CRM API, REST/ODATA and SOAP endpoints (preferable)
ļ· Building and configuring CRM forms, views, dashboards and workflows
ļ· Create Solution design to address client business, interface and performance requirements
ļ· Advise on complex MS Dynamics CRM business cases and propose comprehensive solutions based on MS CRM, 3rd parties and customizations
ļ· Create functional requirement and functional design for customizations
ļ· Create estimates for implementation tasks
ļ· Provide MS Dynamics SME expertise to client and mentor team members
ļ· Data migration (Data mapping) from external systems into MS CRM

Required Skills:
Unity 3D, C#, Knowledge of Android and iOS build system, VR, AR, Multiplayer with Photon and Custom server
Ensure software is updated with latest features
We are looking for an HR Intern (Part time/full time) for 6 months in HR Generalist profile (60% Recruitment and 40% HR Operations). You will be closaly work on Training & Development and Performance Management System Project.
If youāre interested in kick-starting your career in HR, weād like to meet you.
Responsibilities
⢠Screen resumes and application forms.
⢠Schedule and confirm interviews with candidates
⢠Post, update and remove job ads from job boards, careers pages and social networks
⢠Update internal databases with new employee information.
⢠Leave and Attendance management.
⢠Prepare HR-related reports.
⢠Maintain training calendar.
⢠Address employee queries.
⢠Organize company events.
Requirements
⢠Familiarity with HRIS, resume database.
⢠Experience with MS Office
⢠Good understanding of full-cycle recruiting
⢠Human Resources Management or similar field.


