Product Support Specialist

About Us

We believe the future of software development is AI-native — where engineers operate at a higher level of abstraction and quality remains non-negotiable. 

Incubyte is a software craft consultancy where the “how” of building software matters as much as the “what”.  

We partner with companies of all sizes, from helping enterprises build, scale, and modernize to early-stage founders bring their ideas to life. 

Our engineers operate in an AI-native development model, using AI as a collaborator across the SDLC to accelerate development while upholding the discipline of software craftsmanship. Guided by Software Craftsmanship and Extreme Programming practices, we build reliable, maintainable, and scalable systems with speed, without compromising quality. If this way of building software resonates with you, we’d like to talk. 

Our Guiding Principles 

These principles define how we work at Incubyte. They are non-negotiable. 

Relentless Pursuit of Quality with Pragmatism 

  We build high-quality systems without losing sight of delivery. 

Extreme Ownership 

  We take responsibility end-to-end for decisions, execution, and outcomes. 

Proactive Collaboration 

  We collaborate closely, challenge each other, and solve problems together. 

Active Pursuit of Mastery 

  We continuously improve our craft and raise our bar. 

Invite, Give, and Act on Feedback 

We seek, give, and act on feedback to get better every day. 

Ensuring Client Success 

We act as trusted partners and focus on real outcomes, not just output. 

Experience Level

This role is ideal for engineers with total 3+ years of experience with a proven track record of shipping complex projects successfully.

An experienced individual contributor and leader who thrives in large, complex projects with widespread impact.

What You’ll Do as a Software Craftsperson 

• Design and build high-quality, maintainable systems using disciplined engineering practices such as TDD, continuous refactoring, and pair programming 
• Operate in an AI-native development model, using AI as a collaborator to explore architecture and design, accelerate development, and continuously improve systems while applying strong judgment to ensure that speed never compromises quality 
• Take end-to-end ownership of outcomes from problem understanding and system design to implementation, deployment, and operation in production 
• Make thoughtful design decisions that balance simplicity, scalability, and long-term maintainability in real-world systems 
• Maintain a high bar for engineering quality through rigorous testing, code reviews, and continuous feedback 
• Investigate and resolve production issues, and implement systemic improvements to prevent recurrence 
• Work directly with clients, navigate ambiguity, and translate business problems into well-designed technical solutions 
• Contribute to improving team practices, tooling, and systems to raise the overall quality and effectiveness of engineering 

Requirements

What You’ll Bring 

• 3+ years of experience building high-quality, production systems (flexible based on demonstrated capability) 
• Strong fundamentals in software engineering, including object-oriented design, system design, and testing practices such as TDD 
• Demonstrated ability to build simple, maintainable, and scalable systems with a focus on long-term reliability 
• Proficiency in one or more modern technologies, Python, PHP, JavaScript, or TypeScript, with the ability to learn new technologies quickly 
• Deep experience working with Git in collaborative environments, including managing shared codebases, conducting code reviews, and maintaining a high bar for quality 
• Ability to operate effectively in an AI-native workflow using AI as a collaborator to explore solutions and accelerate development, while applying strong judgment to ensure correctness, quality, and maintainability 
• Clear thinking and strong problem-solving ability, with the capacity to break down complex problems into simple, well-structured solutions 
• A strong sense of ownership — you take responsibility for outcomes, care deeply about quality, and are not comfortable shipping work that does not meet your standards.

Benefits

Life at Incubyte 

We are a remote-first company with structured flexibility. Teams commit to shared rhythms during core hours, ensuring smooth collaboration while maintaining autonomy. Twice a year, we come together in person for a co-working sprint and once a year for a retreat - with all travel expenses covered. 

Our environment is built for crafters: pairing, refactoring, experimenting with AI, and pushing the boundaries of software excellence. We are all lifelong learners, and our work is our passion. 

Perks

• Dedicated learning & development budget. 
• Sponsorship for conference talks. 
• Comprehensive medical & term insurance. 
• Employee-friendly leave policies. 
• Home Office fund 
• Medical Insurance

We are looking for highly skilled candidates with experience in frontend programming and are comfortable in dealing with backend tools.

• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly-responsive user interface components using React concepts.
• Writing application interface codes using JavaScript following ReactJS workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• 6 to 9 years of strong design and development experience in building massively large-scale distributed internet systems and products.
• Previous experience working as a React.js Developer.
• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
• Strong experience using a client side MVC framework such as NodeJS, ReactJS, or Redux.
• Experience with user interface design.
• Knowledge of performance testing frameworks including Mocha and Jest.
• Experience with browser-based debugging and performance testing software.
• Experience in responsive design, cross browser compatibility, and website performance.
• Knowledge of frontend CSS frameworks like Bootstrap, Material UI, and preprocessors like SASS and LESS.
• Experience with handling Services, RESTful, APIs (NodeJS preferably).

You will be working with top-quality engineers who have built one of the best employee engagement SaaS platforms. You will be reporting to the Engineering Head and working closely with the Architect and other leads.

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

Position:  React/Frontend Developer

Location: Chennai and Exp : 3 to 5 Yrs

We are looking for a great JavaScript developer who is proficient with React.js or VueJs. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.

Responsibilities

• Developing new user-facing features using React.js
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high quality code
• Monitoring and improving front-end performance.
• Troubleshooting interface software and debugging application codes.
• Documenting application changes and developing updates.

Skills

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (such as Flux or Redux)
• Should have recent experience with React projects (min. 2 years)
• Experience in VueJs is an added advantage
• Familiarity with newer specifications of EcmaScript
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Knowledge of performance testing frameworks including Mocha and Jest.
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Ability to understand business requirements and translate them into technical requirements
• Familiarity with code versioning tools. 

Key Responsibilities: • Develop and maintain iOS applications using Swift and SwiftUI/UIKit. • Implement clean architecture, modular code, and reusable components. • Work with RESTful APIs, GraphQL, and third-party SDKs for data integration. • Handle push notifications, offline storage, and in-app purchases. • Optimize app performance for smooth UI/UX and memory management. • Debug, troubleshoot, and enhance application stability and security. • Collaborate with designers, backend developers, and product teams. • Follow Apple’s Human Interface Guidelines (HIG) and App Store submission processes. • Write unit and UI tests for ensuring application reliability. Required Skills & Experience: • 2-3 years of hands-on experience in iOS app development using Swift. • Strong knowledge of SwiftUI, UIKit, Auto Layout, and Storyboards. • Experience in MVVM architecture, CoreData, and RealmDB. • Proficient in REST API integration using Alamofire or URLSession. • Experience with Firebase, push notifications, and analytics tools. • Familiarity with Git version control and CI/CD pipelines. • Basic understanding of Unit Testing and debugging tools like Xcode Instruments. • Bonus: Experience in Flutter for cross-platform development is an added advantage 

BLAZE Madurai looking for JavaScript Frontend & Backend developer with hands-on web or mobile app development.

Skills required for JS Frontend developer:

• Must have strong experience in Angular JS , React JS ,Ember, etc.
• Cross-platform JS development experience with any of following tools is a plus (Ionic , Meteor.js , React Native, PhoneGap)
• Good understanding of the knowledge of advanced JavaScript like Objects/Closures/Async Events/etc is required
• Proficient understanding of code versioning tools, such as Git/ SVN.

Skills required for JS Backend developer:

• Must have strong experience in NodeJs or another Javascript server.
• Experience with a JS Backend framework is important ex: ExpressJS.
• Proficient understanding of code versioning tools, such as Git/ SVN.
• Experience in other backend programming PHP/Python/Ruby is an advantage.
• Good understanding of the knowledge of advanced JavaScript like Objects/Closures/Async Events/etc is require

Peoplesoft Technical - SSE

Sr.Software Engineer with 5 to 9 years of experience in PeopleSoft

Mandatory:

Good knowledge and minimum 5 years hands-on Technical experience on Application Designer, PeopleCode, Application Engine, Component Interface, Application Package and Integration Broker.

Good Verbal & Written communication Skills

Preferred:

Sound techno-functional and business process conceptual knowledge on Peoplesoft Finance procure to pay modules - AP,GL,PC, AM, PO, ePro, SCMT, Catalog Management & eSettlements.

Experience on reporting tools like BI Publisher, SQR, PS Query, PS Security, and nVision reports will be added advantage.

Worked in Upgrade/ Support/Development projects in PeopleSoft Financials.

Worked on all phases of a project - design, development, testing etc.

Knowledge in mainframes would be an added advantage