Product Support Specialist

Key Responsibilities: 

• Rewrite existing APIs in NodeJS. 
• Remodel the APIs into Micro services-based architecture. 
• Implement a caching layer wherever possible. 
• Optimize the API for high performance and scalability. 
• Write unit tests for API Testing.
• Automate the code testing and deployment process.

Skills Required: 

• At least 2.5 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds. 
• Excellent hands-on experience using MySQL or any other SQL Database. 
• Good knowledge of MongoDB or any other NoSQL Database. 
• Good knowledge of Redis, its data types, and their use cases. 
• Experience with graph-based databases like GraphQL and Neo4j. 
• Experience developing and deploying REST APIs. 
• Good knowledge of Unit Testing and available Test Frameworks. 
• Good understanding of advanced JS libraries and frameworks. 
• Experience with Web sockets, Service Workers, and Web Push Notifications. 
• Familiar with NodeJS profiling tools. 
• Proficient understanding of code versioning tools such as Git. 
• Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms. 
• Should be a fast learner and a go-getter — without any fear of trying out new things Preferences. 
• Experience building a large scale social or location-base

About APPSeCONNECT:

We are an enterprise committed to the vision of transforming modern-day businesses and amplify their growth trajectory by equipping them with innovative and futuristic tools. With our motto “We Connect. You Grow.”, we aim to help businesses operate more efficiently and grow faster.

Our product APPSeCONNECT is a next generation integration platform which connects various business applications and enables seamless data exchange between them. Trusted by over 800 Businesses across 75 Countries, we have benefitted organizations in their quest for unprecedented growth. To know more details about us, visit us at https://www.appseconnect.com/

APPSeCONNECT is looking for a talented QA automation engineer to design testing procedures for our software applications. This role will be responsible for analysing the functionality of applications and designing automated tests to validate their performance. You will also be required to identify bugs, install databases, and collaborate with the software design team.

Role: QA Automation Engineer

Key Responsibilities:

To ensure success as a QA automation engineer, you should have advanced programming skills, a keen eye for detail, and excellent architectural skills. A skilled QA automation engineer can design and write efficient test procedures for every software application

Roles & Responsibilities:

· Meeting with the product engineering team to discuss verification protocols.

· Identifying software application weaknesses and target areas.

· Sketching out ideas for automated software test procedures.

· Reviewing software bug reports and highlighting problem areas.

· Writing automation scripts and implementing software applications.

· Designing and installing software databases.

· Troubleshooting automation software and finalizing system procedures.

· Identifying quality issues and creating test reports.

· Collaborating with the design team to solve application faults

Requirements:

· 3+years relevant experience working as a QA automation engineer.

· Implementing and maintaining automated test suites for integration tests, API tests, UI tests, and system tests.

· Experience with browser-based UI automation and Selenium/Robot frameworks

· Experience with writing test plans and test cases

· Experience with HTML/CSS/JavaScript and React.js is a plus

· Experience with SaaS environment and/or Cloud Services is a plus

· Experience with API testing.

· Advanced programming skills including automation systems and databases.

· Familiarity with programming script languages including Java, JavaScript and C#..

· Excellent analytical skills.Detailed knowledge of application functions, bug fixing, and testing protocols.

· Strong attention to detail.

We are looking for a Content writer a technical content writer responsible for creating high-quality content that effectively communicates complex technical information to a variety of audiences.

This role requires a deep understanding of technical concepts, excellent writing skills, and the ability to translate technical jargon into plain language that is easily understood by non-technical audiences.

Key responsibilities of a technical content writer include:

·        Research technical topics and stay up-to-date with industry trends and developments.

·        Developing a deep understanding of the target audience and creating content that speaks to their needs and interests.

·        Creating original content, such as blog posts, whitepapers, case studies, and technical documentation.

·        Collaborating with subject matter experts to ensure the accuracy and relevance of content.

·        Editing and proofreading content to ensure clarity, accuracy, and consistency.

·        Optimizing content for search engines and ensuring that it adheres to best practices for SEO.

·        Managing content calendars and ensuring that deadlines are met.

·        Analyzing the performance of content and making data-driven decisions to improve content effectiveness.

·        Communicating complex technical concepts clearly, concisely, and engagingly.

·        Staying up-to-date with the latest content creation tools and technologies.

Qualifications:

·         Bachelor's degree in a relevant field, such as technical writing, computer science, or engineering.

Experience:

·        Proven 2-3 years of experience as a technical writer or similar role

·        Experience with content management systems and other content creation tools.

·        Experience in a technical writing or content creation role is preferred.

Skills:

·        Strong writing and editing skills, with the ability to write clear, concise, and engaging content.

·        Excellent research skills and the ability to learn new technical concepts quickly.

·        Knowledge of SEO best practices and the ability to optimize content for search engines.

·        Familiarity with programming languages and software development methodologies.

·        Attention to detail and a commitment to producing high-quality content.

·        Strong communication and collaboration skills.

·        Ability to work independently and manage multiple projects simultaneously.

• Excellent LSI-based content writing, editing, and proofreading skills.
• Ability to work independently and manage multiple projects simultaneously.
• Strong attention to detail and ability to adhere to tight deadlines.
• Familiarity with SEO, digital marketing strategies, WEB 3.0, WEB 2.0, brand storytelling, SEO friendly website consulting.

   Company Benefits

·        PF,ESI.

·        Fun Friday.

·        Team Lunch.

·        Birthday Celebration.

·        Annual Party.

·        RNR Program.

·        Joining Bonus for immediate joiners.

• Convert shared custom designs into Shopify websites
• Expert-level knowledge of Shopify Liquid templating language to edit the website
• Add new sections, filters, products, etc.
• Integrating third-party and platform-supported apps into the websites
• Analyze the requirements and provide solutions
• Work on issue debugging and troubleshooting
• Use Shopify liquid, jQuery, CSS, and HTML to deliver interfaces as required
• Use Shopify JS APIs (storefront, AJAX Cart, Sections, etc.) to deliver the required functionality

• A Bachelor's degree in Computer Science or equivalent.
• Strong knowledge of the Shopify platform
• Knowledge of SEO optimization
• 2+ years of development experience

• Reads typescript or proof page to detect and mark for correction any grammatical, typographical, or compositional errors
• Check page numbers and headings are correct, Spelling and other aspects, such as the use of capital letters, are consistent, Chapter headings match the contents table, Photos and illustrations are correctly captioned
• Check spelling and grammar.
• Reads proof against copy, marking by standardized code, errors that appear in proof.
• Raise appropriate compositor queries.
• Returns marked proof for correction and later checks corrected proof against copy.
• May measure dimensions, spacing, and positioning of page elements to verify conformance to specifications, using printer's ruler.
• Ensures that pages are whole and logically arranged
• He/she should be able to carry out the work mentioned in an independent manner.
• He/she should be able to quality-check the work of his/her team members.
• He/she should plan and monitor the flow of work (based on priorities)
• He/she should be able to provide classroom/on-the-job training to his/her team members and help them overcome their weaknesses.
• He/she should be responsible for his/her team producing an error-free output.
• He/she should check the mail correspondence regarding workflow regularly

EXPERIENCE PROFILE

• Able to perform edit/proofread independently and make the work done by the team members delivery ready
• Postgraduate in any field of science; good command over the English language; an eye for detail; exposure to various style guides; readiness to meet daily/monthly productivity targets; and maintaining the expected quality norms

Desirable

• Good communication skills; team player; problem-solving skills; proactive and innovative

Location: Mumbai- We-Work Chromium, Powai

Requirements: Immediate joining required

Field: Education Technology. Product is a blockbuster and has shown tremendous conversion potential (20%+) allowing significant upside for a passionate, high-energy growth hacker.

Global Operations: The position is for global operations for extremely high growth opportunity. The global operations would happen in night shifts from 1am to 10am

Profile Roles and Responsibilities include but not limited to:  

1. Initiating phone conversations with parents who complete the demo classes for their kids
2. Intensely following up with the prospects and closing the sales within the sales cycle
3. Diligently communicating and priming the lead through channels like email, whatsapp, SMS, calls
4. Achieving the weekly targets in a high pressure performance driven competitive environment
5. Monitoring self-performance at all times while also contributing to the team performance, keeping track of factors like conversion factor, Average revenue generated per lead, Average revenue per sale, etc

 Skills/Abilities

1. Exceptional communicator and influencer who can deliver sales pitch like a charm
2. Result driven with experience of extremely target centric job
3. Confident and persevering risk-taker who thrives in a high-performance high-growth environment
4. Self-learners with high grasping ability so that you can learn about the product within 2 days

1. Vendor Management :: On-boarding & Payments
2. MIS Reporting & Presentation
3. Work closely with tech team, participating in the tech discussion regarding features feasibility as per technology
4. Work with teams like Customer Service, inside sales, Operations etc. to improve our customer retention, identify avenues for cross-selling/up-selling at a product level.
5. Product research, competitive analysis, positioning and packaging of the product 
6. Work closely with business, technology, operations, sales, marketing teams to gather the product requirements and build the final version and structure of the product vision. 
7. Define the product roadmap, release models and delivery the same. 
8. Responsible for sourcing, identifying and generation of new ideas, based on internal intelligence, user behavioral trends, market analysis and revenue maximization. 
9. Preparation of the product note/policies as per the guidelines and benchmarking the product features with the peers. 
10. Successful launch of the new product, versions, enhancements, in line with the cost, scope, quality and schedule