Product Support Specialist
at AI-native marketing, support, and chatbots suite
š§ What Youāll Do
- Engage with customers via live chat and email, helping them troubleshoot issues, complete onboarding, and succeed with the product.
- Interact with e-commerce business owners globally, understand their workflows, and guide them in using the product effectively.
- Watch user session videos to identify product adoption roadblocks and suggest UI/UX improvements to the product team.
- Categorize and escalate technical issues or product requests to the relevant internal teams (Product, Engineering).
- Maintain clear communication logs and support documentation.
- Be a voice of the customer, advocating for their success and experience.
š What Makes You a Great Fit
- You genuinely enjoy helping people and want to see them succeed.
- You treat support like a Michelin-star service experience, focused on precision, warmth, and follow-through.
- Youāre curious, empathetic, and a strong communicator ā especially in writing.
- You're comfortable engaging with people from diverse cultural and business backgrounds.
- You donāt mind watching session recordings to spot friction points ā and suggesting improvements.
š Nice-to-Have Skills (Not Mandatory)
- Basic working knowledge of SQL, JavaScript, Postman, or web debugging/analytics tools.
- Prior experience in a SaaS startup, especially in a support, CX, or success role.

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- Experience: Minimum 3 years
- Key Skills:
- Experience with Check Point policy creation, updating, and management.
- Ability to analyze logs and troubleshoot issues.
- Expertise in health checks and system optimization.
- Responsibilities:
- Define and push Check Point firewall policies.
- Perform regular health checks and log reviews.
- Ensure compliance with security best practices.
- Location: Bangalore
- Shift: General
Ā
Role:Java Developer
Job Description: We are looking for a talented and motivated Software Engineer with expertise in both Windows and Linux operating systems and solid experience in Java technologies. The ideal candidate should be proficient in data structures and algorithms, as well as frameworks like Spring MVC, Spring Boot, and Hibernate. Hands-on experience working with MySQL databases is also essential for this role.
Responsibilities:
ā Design, develop, test, and maintain software applications using Java technologies.
ā Implement robust solutions using Spring MVC, Spring Boot, and Hibernate frameworks.
ā Develop and optimize database operations with MySQL.
ā Analyze and solve complex problems by applying knowledge of data structures and algorithms.
ā Work with both Windows and Linux environments to develop and deploy solutions.
ā Collaborate with cross-functional teams to deliver high-quality products on time.
ā Ensure application security, performance, and scalability.
ā Maintain thorough documentation of technical solutions and processes.
ā Debug, troubleshoot, and upgrade legacy systems when required.
Requirements:
ā Operating Systems: Expertise in Windows and Linux environments.
ā Programming Languages & Technologies: Strong knowledge of Java (Core Java, Java 8+).
ā Frameworks: Proficiency in Spring MVC, Spring Boot, and Hibernate. ā Algorithms and Data Structures: Good understanding and practical application of DSA concepts.
ā Databases: Experience with MySQL ā writing queries, stored procedures, and performance tuning.
ā Version Control Systems: Experience with tools like Git.
ā Deployment: Knowledge of CI/CD pipelines and tools such as Jenkins, Docker (optional
We are looking for aĀ UI UX DesignerĀ Ā to join our team.
In this role, you will be entrusted with the art of designĀ
Technical Competency :
- Translating wireframes and experiences into highly-polished visual composites with a user-centered design methodology,
- Building beautiful and engaging user interfaces according to user needs, business requirements and technical constraints,
- Mentoring less experienced designers and improving internal processes.
- Ensure the technical feasibility of UI/UX designs
- Assure that all user input is validated before submitting to back-end
- Collaborate with other team members and stakeholders
- Ability to multitask and work in a fast-paced environment.
Interpersonal skills :
- Must be comfortable working in a team and independently when required.
- Must be disciplined, proactive, and self-motivated
- Needs to have problem-solving and analytical skills
- Good to have previous experience of direct client interaction for project brief and updates
What You Need To Apply:
- Have 1+Ā years of experience as a UI Designer
- Have outstanding UI portfolio with commercial web or mobile projects,
- Can lead and drive younger UI designers
- Are able to create interactive design and high fidelity prototypes,
- Can share your knowledge and improve internal processes,
- Have a high command of written and spoken EnglishĀ
- Have exceptional communication skills and team-working skills,
- Have a strong social portfolio.
- Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Familiarity with tools such as Gimp or Photoshop is a plus.
- Self-motivated with the ability to work independently or jointly in a self-directed way.
- Proven analytical and problem-solving capabilities
- Keen attention to detail
- Strong work ethic and desire to build industry-leading products
- Proactive instead of reactive
- Looking for ways to improve self and projects
We have some great Perks & Benefits for you!
Ā We at Codebuddy believe our team is our biggest strength and we believe in paying our team members fair remuneration because we respect everyoneās effort.
- Review in every 9-12 months
- Opportunity to learn new technologies at the company's expense
- On-time salary (7th of every month)
- Fair pay policy
- Easy leave structure
- Performance awards
- Festival gifts
- Annual picnic
- Monthly dinner parties
Ā
We will be even happier if you:
- Know UX principles well,
- Have experience using Webflow or WixĀ
- Have experience with brand design,
- Are familiar with Animation principles.
Ā
Joining our Design team means:
- Working in a comfortable and stimulating environment that boosts creativity,
- Using the best equipment and top-notch tools,
- Being a part of a design-focused environment,
- Being involved in challenging projects,
- Taking part and initiating knowledge-sharing initiatives,
- Working with clients from around the world,Ā
- Working on internal R&D and Tech for Good projects,
- Having the opportunity to bounce your ideas off our experienced team,
- Getting support from a leader, mentor, and the team
Ā
What will happen next?
- Fill out the form
- Give us some time to review your application
- Meet us for an interview
- Complete a recruitment task to see how we work
- Join our team!
Designation ā Technical Specialist L-2
Employment Type ā Permanent
Education ā Technical Graduate |Graduate / 12th+ Diploma.
Experience āĀ 3 to 5 Years
Location ā Bandra, Mumbai
Working ā Monday to Friday
Joining ā Immediately
Essential Duties and Responsibilities: (Additional duties may be assigned as required)
- Intermediate Troubleshooting of network-related incidents (link outages, peer outages, router/switch/firewall hardware failures, multicast and broadcast issues, network performance issues).
- Responsible for managing /configuring / Troubleshooting Proxy Overviewing Routing & Switching Responsible for managing /configuring / Troubleshooting Load Balancers/ Web Application Firewall, IPS/ IDS,
- Responsible for managing /configuring / Troubleshooting Proxy
- Ability to prepare SOP/HLD/LLD Documentation and Presentation.
- Work and resolve incidents with proper technical updates and artifacts Preparing a Plan of Action for Activities and New Implementations.
- Working closely with the customer IT team and collaborating with other IT staff Strict adherence to customer policies and processes Continuous guidance to the L1 team.
Required Skills: - Any 2 or more
- Proxy (Blue Coat/TrendMicro/Force point etc)
- IPS/ IDS, Proxy
- Network Devices (such as Web Proxy, micro-segmentation, DDos)
- Load Balancer (F5 / Netscaler / Array / Radware/Citrix etc)
- WAF (F5/ Netscaler / Radware/Citrix etc
Industry
- Human Resources
Employment Type
Full-time
We stand for educator empowerment where they have absolute command over their class conduction. We at Being Pupil always strive for quality and ease. Being Pupil specializes in facilitating teaching practices for educators in accordance to their ease and techniques. We offer you a unique chance to join our community of educators, stand with us and empower together. Our focus is growth hence we don't believe in stagnation. We are here to cater to your needs and revolutionize the education system.
Ā
We are currently looking for educators to join us in our community! Minimum requirements:-
Ā
-Good command on English, however candidates having an extensive educational background in their respective domains are also welcome.
Ā
-Excellent communication skills. -Prior online teaching experience would act as an advantage.
Ā
-Any prior teaching experience can also be applicable -Candidates pursuing their bachelors are also applicable.
Ā
- Must possess a passion to impact aspirants and shape young minds.
Ā
- Must be enthusiastic and possess the urge to simplify complex topics.
Ā
- Proactive in clarifying the learner's doubts and assist them in engaging and gaining a better understanding.
Ā
This is a community created with the vision to bring back the importance and value each educator acquires.Ā
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⢠Responsible for lead, develop and maintain .NET Core web applications and coordinate with other developers to maintain efficient, reusable, and reliable coding standards.
⢠Experience in writing .NET Core Web API using JWT tokens with a deep understanding of how to streamline data payloads for mobile and low bandwidth devices.
⢠Worked on .NET design patterns such as MVC including Dependency Injection (DI), and any custom/hybrid framework as designed by the Architects.
⢠Proficient developing real-time project, modern UI technology experience in Blazor (Web Assembly / Server) using with Dapper and MudBlazor.
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⢠Hands on experience in creating, deploying and managing reports using Crystal Reports. Participate in unit test and integration testing. Familiarity with Agile (Scrum) methodologies.
Executive Director
Smart Rain Technology is a rapidly growing technology company located in Hyderabad, India. Our mission is to save water, save money and save time through our proprietary irrigation and water management system. We are looking for an experienced Executive Director to organize, grow, and oversee the daily operations in Hyderabad, India.
Ā
Candidate will assist in technical vision and leadership for developing and implementing Smart Rain's technology initiatives, with an emphasis on integration of cutting-edge technology-based practices and services into our current offerings.
Ā
The area of responsibility for this role is very wide and thus requires thorough knowledge of various company processes, business practices including government and compliance requirements in India. The overall goal is to safeguard and augment the efficiency of the companyās operations in Hyderabad, India and to facilitate accelerating development and long-term success.
Executive Director Job Responsibilities:
- Responsible for the planning, organizing, and directing of the organizationās operations and programs.
- Thorough knowledge of government and compliance requirements in India.Ā
- Prepares accurate and timely analyses that capture and communicate business results, variances, and performance trends.
- Communicates and report company results to the parent company and shareholders.
- Provides leadership to and manages the efforts of site staff to ensure appropriate support of all departments.
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- Co-Develop and enforce policies and procedures to ensure the protection of local Smart Rain technology assets and the integrity, security, and privacy of data entrusted to or maintained by fellow team members.
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- Serves as a company representative and assumes responsibility at local, regional, state, and national meetings and events pertaining to areas of responsibility.
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Executive Director Qualifications/Skills:
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- Organized
- Collaborative
Education, Experience, and Licensing Requirements
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- CMA or MBA preferred
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- 10 or more years management or supervisory experience
- Relevant experience in technology industry environment
- Experience working with US based company preferred
Benefits
Smart Rain Technology offers a competitive compensation and benefits package. Compensation will be based on experience and market conditions. Benefits include terrific health insurance, paid time off, holiday pay, performance based quarterly bonuses, and an outstanding work environment with a growing team and company- Writing back-end code and building efficient PHP modules.
- Write clean, well-designed code.
- Updating and altering application features to enhance performance.
- Conducting analysis of website and application requirements.
- Developing back-end portals with an optimized database.
- Integrating data storage solutions.
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- 3+ years of Professional Full time experience building and maintaining complex software on a cross-functional team. You'll join us in writing clean, maintainable software that solves hard problems. You'll write testable, quality code. You'll push the team and the mission forward with your contributions.
- Strong database skills
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About Company:
About Job:
As a MEAN stack developer, you should be comfortable around both front-end and back-end coding languages, development frameworks, and third-party libraries. You should also be a team player with a knack for visual design and utility.
We want a team member who strives to develop a first-class codebase using Angular best practices.
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- Integrate user-facing elements into applications
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