
Product Support Specialist
at AI-native marketing, support, and chatbots suite
š§ What Youāll Do
- Engage with customers via live chat and email, helping them troubleshoot issues, complete onboarding, and succeed with the product.
- Interact with e-commerce business owners globally, understand their workflows, and guide them in using the product effectively.
- Watch user session videos to identify product adoption roadblocks and suggest UI/UX improvements to the product team.
- Categorize and escalate technical issues or product requests to the relevant internal teams (Product, Engineering).
- Maintain clear communication logs and support documentation.
- Be a voice of the customer, advocating for their success and experience.
š What Makes You a Great Fit
- You genuinely enjoy helping people and want to see them succeed.
- You treat support like a Michelin-star service experience, focused on precision, warmth, and follow-through.
- Youāre curious, empathetic, and a strong communicator ā especially in writing.
- You're comfortable engaging with people from diverse cultural and business backgrounds.
- You donāt mind watching session recordings to spot friction points ā and suggesting improvements.
š Nice-to-Have Skills (Not Mandatory)
- Basic working knowledge of SQL, JavaScript, Postman, or web debugging/analytics tools.
- Prior experience in a SaaS startup, especially in a support, CX, or success role.

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- Project Planning and Execution:Develop comprehensive project plans, including scope, objectives, timelines,Ā and budgets.Ā Ā Ā
- Lead project teams, assigning tasks and responsibilities, and ensuring effective collaboration.
- Monitor project progress, identify potential risks, and implement mitigation strategies.
- Manage project resources, including personnel, equipment, and budgets.
- Ensure projects are delivered on time, within budget, and to the required quality standards.
Stakeholder Management:
- Build and maintain strong relationships with stakeholders, including clients, team members, and senior management.
- Communicate project status, risks, and issues effectively to stakeholders.
- Manage stakeholder expectations and ensure their needs are met.
Risk Management:
- Identify and assess project risks and develop risk mitigation strategies.
- Proactively address issues and resolve conflicts to minimize project disruptions.
- Implement change management processes to control project scope and ensure alignment with objectives.
Job Title: Jewellery Designer
Location: Dubai
Experience: 5+ years
Key Requirements:
- Expertise in designing high-quality jewellery.
- Proficient in design software (e.g., Rhino, Matrix, CAD).
- Strong creativity and attention to detail.
- Knowledge of market trends and client preferences.

Who are we looking for? Ā
We are looking for a Senior Data Scientist, who will design and develop data-driven solutions using state-of-the-art methods. You should be someone with strong and proven experience in working on data-driven solutions. If you feel youāre enthusiastic about transforming business requirements into insightful data-driven solutions, you are welcome to join our fast-growing team to unlock your best potential.Ā Ā
Ā
Job SummaryĀ
- Supporting company mission by understanding complex business problems through data-driven solutions.Ā
- Designing and developing machine learning pipelines in Python and deploying them in AWS/GCP, ...Ā
- Developing end-to-end ML production-ready solutions and visualizations.Ā
- Analyse large sets of time-series industrial data from various sources, such as production systems, sensors, and databases to draw actionable insights and present them via custom dashboards.Ā
- Communicating complex technical concepts and findings to non-technical stakeholders of the projectsĀ
- Implementing the prototypes using suitable statistical tools and artificial intelligence algorithms.Ā
- Preparing high-quality research papers and participating in conferences to present and report experimental results and research findings.Ā
- Carrying out research collaborating with internal and external teams and facilitating review of ML systems for innovative ideas to prototype new models.Ā
Ā
Qualification and experienceĀ
- B.Tech/Masters/Ph.D. in computer science, electrical engineering, mathematics, data science, and related fields.Ā
- 5+ years of professional experience in the field of machine learning, and data science.Ā
- Experience with large-scale Time-series data-based production code development is a plus.Ā
Ā
Skills and competenciesĀ
- Familiarity with Docker, and ML Libraries like PyTorch, sklearn, pandas, SQL, and Git is a must.Ā
- Ability to work on multiple projects. Must have strong design and implementation skills.Ā
- Ability to conduct research based on complex business problems.Ā
- Strong presentation skills and the ability to collaborate in a multi-disciplinary team.Ā
- Must have programming experience in Python.Ā
- Excellent EnglishāÆcommunication skills, both written and verbal.Ā
Benefits and Perks
- Culture of innovation, creativity, learning, and even failure, we believe in bringing out the best in you.Ā
- Progressive leave policy for effective work-life balance.Ā
- Get mentored by highly qualified internal resource groups and opportunity to avail industry-driven mentorship program, as we believe in empowering people.Ā Ā
- Multicultural peer groups and supportive workplace policies.Ā Ā
- Work from beaches, hills, mountains, and many more with the yearly workcation program; we believe in mixing elements of vacation and work.Ā
Ā Hiring ProcessĀ
- Call with Talent Acquisition Team:āÆAfter application screening, a first-level screening with the talent acquisition team to understand the candidate's goals and alignment with the job requirements.Ā
- First Round: Technical round 1 to gauge your domain knowledge and functional expertise.Ā
- Second Round:Ā In-depth technical round and discussion about the departmental goals, your role, and expectations.
- Final HR Round: Culture fit round and compensation discussions.
- Offer:āÆCongratulations you made it!Ā Ā
If this position sparked your interest, apply now to initiate the screening process.
Must Have:Ā
ā Experience in Java or Core Java (7+ years)Ā
ā Experience in SpringBoot (4+years)Ā
ā Good Knowledge of Microservice, Multithreading, design pattern ConceptĀ
ā Framework: SpringBoot, Spring Security, JAX-RS, Hystrix, KafkaĀ
ā ORM: Spring Data JPA. HibernateĀ
ā Cloud Service: AWS(MSK, S3), Serverless lambda FunctionsĀ
ā Build tools: Maven, GradleĀ
ā Good To Have: Spring Webflux, Web Client, ecommerce domain experience.Ā
Interested candidates can apply in the link below.
Intellipaat is a global online professional training provider. We create courses for professional career growth with high outcome results on top technologies like Big Data, Data Science & AI, Business Intelligence, Cloud, Blockchain, Database, Programming, Testing, Project Management, etc. We help professionals to help into their dream job by providing world class training & learning experience. Intellipaat world with top MNCās like NASDAQ, Society Generale, Ericsson, etc. in upskilling their workforce and keeping them in sync with the changing technology and digital landscape.
Job Location - Bengaluru,karnataka (Work from Office)
Responsibilities Include:
ā Calling the leads provided in the CRM and understanding their requirements of career up-skilling and pitch the right course as per their needs.
ā Consistently achieve revenue targets in line with team/organizational objectives.
ā Proactively identifying cross-selling/up-selling opportunities with existing customers.
ā Identifying references through the existing customer base to increase the sales pipeline.
ā Should be maintaining all customer interactions in the CRM.
ā Should have decent exposure working with any CRM like Salesforce, Zoho, etc.
ā Managing all pre-sales to post-sales support activities for the assigned leads.
ā Follow up on leads and conduct research to identify potential prospects.
ā Consistently achieve revenue targets in line with team/organizational objectives.
ā To understand customer requirements in the geography assigned and future product portfolio improvement based on past customer feedback.
Skills Preferred:
. Candidates should have at least 1 years of Inside sales experience US shift (Edtech preferred)
. Candidate must have experience in US shift.
ā Excellent spoken and verbal skills.
ā Ability to plan and execute.
ā Ability to persuade and negotiate.
ā Ability to work under stress.
ā Ability to work in a team.
ā Fast-learner, keen on details, and self-motivated
Job Brief:
Ā
- Proficient in object-oriented programming and distributed systems
- Some experience with Web Programming and TypeScript
- Ability to speak and write in English fluently
- A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
- Experience with TypeScript and NodeJS
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- Experience with JavaScript
- Experience with the Pub-Sub pattern
We are looking for an experienced Digital Marketing Executive to assist in the planning, execution and optimization of our online marketing efforts. The promotion of products and services through digital channels is a complex procedure with great potential which becomes increasingly useful for companies such as ours.
The ideal candidate will have a passion for all things marketing and technology. You will be well-versed in the concepts surrounding digital marketing and how the Internet can become a strong asset to securing growing revenue. You will be tech-savvy and intuitive with great ideas to reinforce our marketing campaign.
Ā
Digital Marketing Executive
- Assist in the formulation of strategies to build a lasting digital connection with consumers
- Plan and monitor the ongoing company presence on social media (Twitter, Facebook etc.)
- Launch optimized online adverts through Google AdWords, Facebook etc. to increase company and brand awareness
- Be actively involved in SEO efforts (keyword, image optimization etc.)
- Prepare online newsletters and promotional emails and organize their distribution through various channels
- Provide creative ideas for content marketing and update website
- Collaborate with designers to improve user experience
- Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, Web Trends etc.)
- Acquire insight in online marketing trends and keep strategies up-to-date
- Maintain partnerships with media agencies and vendors
Ā
Requirement and Skills
- Proven experience as Digital Marketing Executive or similar role
- Excellent understanding of digital marketing concepts and best practices
- Experience with B2C social media, Google AdWords and email campaigns and SEO/SEM
- Working knowledge of ad serving tools (e.g., DART, Atlas)
- Perfect knowledge of web analytics tools (e.g. Google Analytics, Net Insight, Web Trends etc.)
- Skills and experience in creative content writing
- Analytical mindset and critical thinking
- Excellent communication and interpersonal skills
- BSc/BA in marketing or relevant field


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Ability to translate Wireframes and PSD Designs into functional web apps using HTML5, AngularJS, React , Node.js, and Mongo
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Binding of UI elements to JavaScript object models
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Creating RESTful services with Node.js
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Architect scalable web architectures
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Work in a cross-functional team to deliver a complete user experience
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Create Unit and Integration tests to ensure the quality of code
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Be responsive to change requests and feature requests
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Write code that is cross-platform and cross-device compatible
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Ability to wear many hats and learn new technologies quickly
š» High configuration laptop will be provided (Minimum is 16GB)
š No bond / No contract / No guarantee required
š 5 days a week
ā± Flexible timing
š WFH or Office or Both (Hybrid)
šØāš«š©āš« 1-on-1 mentorship, code review, automated builds, automated code reports, and many industry standards for delivering quality code.
šø Up to 10k stipend during internship.

