Product Support Specialist
at AI-native marketing, support, and chatbots suite
š§ What Youāll Do
- Engage with customers via live chat and email, helping them troubleshoot issues, complete onboarding, and succeed with the product.
- Interact with e-commerce business owners globally, understand their workflows, and guide them in using the product effectively.
- Watch user session videos to identify product adoption roadblocks and suggest UI/UX improvements to the product team.
- Categorize and escalate technical issues or product requests to the relevant internal teams (Product, Engineering).
- Maintain clear communication logs and support documentation.
- Be a voice of the customer, advocating for their success and experience.
š What Makes You a Great Fit
- You genuinely enjoy helping people and want to see them succeed.
- You treat support like a Michelin-star service experience, focused on precision, warmth, and follow-through.
- Youāre curious, empathetic, and a strong communicator ā especially in writing.
- You're comfortable engaging with people from diverse cultural and business backgrounds.
- You donāt mind watching session recordings to spot friction points ā and suggesting improvements.
š Nice-to-Have Skills (Not Mandatory)
- Basic working knowledge of SQL, JavaScript, Postman, or web debugging/analytics tools.
- Prior experience in a SaaS startup, especially in a support, CX, or success role.

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- Assist in daily accounting operations (entries, invoicing, reconciliations)
- Support preparation of monthly financial statements
- Help manage accounts receivable and payable
- Manage invoices, vendor payments, and petty cash.
- Assist with GST, TDS, and other tax filings
- Coordinate with internal teams for budget tracking
WHAT WILL YOU NEED TO SUCCEED?
- Pursuing or recently completed B.Com / M.Com / MBA (Finance)
- Familiarity with accounting tools like Tally (preferred)
- Strong Excel skills ā must know VLOOKUP, Pivot Tables, SUMIF, Filters, etc.
- Detail-oriented and strong with numbers
- Eager to learn and take ownership of tasks
- Available to work from office (Indiranagar, Bangalore)
Dot Net Implementation Engineer (Client Server)|
Job description
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We're Hiring!!
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PLEASE NOTE- This Job is not for .NET Backend Developers. Only Candidates who have prior experience with Software Deployemet across Client Server can Apply.
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TechnoRishi Consulting Pvt. Ltd. is seeking a skilled and experienced Implementation Engineer to join our Technical team for the Bangalore location.
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As an Implementation Engineer, you will be responsible for deploying and configuring our software products for clients, ensuring smooth integration and functionality and will work closely with our clients to understand their requirements, provide technical expertise, and troubleshoot any issues that arise during the implementation process.
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The ideal candidate will have excellent problem-solving skills, attention to detail, and the ability to work collaboratively in a fast-paced environment. Join our dynamic team at TechnoRishi Consulting and play a key role in delivering innovative solutions to our clients in the ever-evolving technology landscape.
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If this sounds interesting and exciting, we'd love for you to apply.
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JOB ROLE: Implementation Engineer (Cloud/ Client Server)
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JOB TYPES: Full-time, Regular / Permanent
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CTC: 3-5 LPA
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SCHEDULE
- Day shift
- Monday to Friday
- Weekend availability as and when required
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EXPERIENCE: 1-2 years of experience
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INDUSTRY: IT Services / Technology
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ROLES & RESPONSIBILITIES
- Deploy and configure our software solutions on client systems, adhering to project timelines and specifications.
- Deploying .NET web application, IIS server (Installation & Querying Knowledge), Active directory configuration ( LDAP, Azure).
- Conduct thorough requirements gathering sessions with clients to understand their specific needs and technical environments.
- Provide timely and effective technical support to clients, resolving issues related to installation, configuration, and application functionality.
- Diagnose and troubleshoot complex technical problems, utilizing logs, debugging tools, and system monitoring.
- Handle client tickets raised by them and give solutions to them within SLA.
- Create and maintain comprehensive documentation, including installation guides, user manuals, and troubleshooting procedures.
- Maintain clear and consistent communication with clients throughout the implementation process.
- Provide regular updates on implementation progress and identify potential risks.
- Document all integrations done and review use cases with Product Manager and Solutions Architect for feedback.
- Work with the Solutions Architect to Identify integration points, configuration requirements.
- Configure Operating Systems, Network configurations, and firewall rules as per project requirements.
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SKILLSET REQUIREMENT
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- DNS, IP, SSL, Hosting Knowledge
- Strong skills in server and client perspective.
- Sound in Windows application, services, and console applications
- Experience in deploying .NET web application, IIS server, SQL server, Active directory, and domain knowledge.
- UG/PG in Computer Science Engineering
- Strong project management and organizational skills.
- Excellent written & verbal communication and interpersonal skills to work collaboratively with clients and internal teams.
- Excellent problem-solving skills and the ability to troubleshoot technical issues.
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Job description
Roles and Responsibilities
- Must have experience in generating leads for IT services like Mobile App, Software Development, Web Application ( For International Market )
- Lead generation of new leads for regular sales cycles for IT Industry.
- Good Knowledge of lead generation and market research through Linkedin and Email.
- Who can build the tie-ups with the IT companies from USA,UK and Europe.
- Develop and maintain relationships with key stakeholders to ensure that all lead sources are properly identified, tracked and optimized in order to maximize revenue.
- Oversee client relationship management through direct contact and other channels as needed.
- Provide support on marketing initiatives.
- Work closely with sales managers/representatives to develop strategies to drive conversion rates across multiple channels
- Working experience with staffing augmentation
Desired Candidate Profile
- Bachelor's degree in business, marketing or related field
- Minimum of 4 years of experience as a lead generation specialist with an emphasis on lead generation and/or sales automation
- Experience working within the marketing industry is preferred
- Must have strong communication skills
- Strong analytical abilities
Office Timing : 12 PM to 9 PM
Job description
- Develop, test, and deploy fast and scalable web apps
- Designing and maintenance of fully functional large relational and non-relational databases
- Timely deployment of web apps on the cloud
- Server management and cloud-based infrastructure
- Establishment and integration of development tools as required
- Identification of application issues when deploying the apps
- App deployment on the cloud along with solving debugging issues
- Coding architecture for frontend and backend
Skills & Requirement:
- Minimum 5 years Experience required.
- Angular 2.0+, Angular 7, Nodejs, .Net 4.0, .Net Core, REST API, Micro services, Networking.
- Distributed server and storage ā MongoDB & SQL Server
- Hands on experience in building web-based enterprise applications
- Good working knowledge Angular, Nodejs, .Net Core
- Understanding of cloud technologies
- Direct understanding of application lifecycle; Agile, SDLC
- Proficient in Object Oriented Programming.
- Experience with Networking Concepts.
- Good at API integration, debugging and fixing the issues with API
- Experience in performing SQL queries on a RDMS.
- Operational experience: Troubleshooting and Support
- Ability to work in groups and in independent settings to complete assigned tasks
- Previous experience on IOT Projects will be added advantage
Work Location: 1st Sector, HSR Layout, Bengaluru - 560102
Office Timings : Monday to Saturday ā 9:00AM to 6:00PM
Work From Office Only
Essential Skills:
- 8 years experience delivering highly available web/mobile applications including 1-3 years as Senior/Lead developer. Prior experience in retail domain is a plus
- 3 years of experience working with distributed teams
- Deep knowledge of UI Libraries / Frameworks, API (REST), API Management and building scalable and high performance Web APIs
- Must have experience building websites using Javascript and Java technologies (e.g. Typescript, Spring Boot). Search Engine and Native App development experience is a plus.
- AWS Serverless Cloud native services experience with Lambda functions, SNS, SQS, DynamoDB, API Gateway etc
- Strong knowledge of Caching frameworks, data structures, algorithms, operating systems, and distributed systems
- Strong understanding of databases, NoSQL data stores, storage and distributed persistence technologies
- Strong communication and presentation skills
- Passionate about enabling next generation experiences
- Experience with automated testing, deployment pipelines and cloud based infrastructure
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ROLE DESCRIPTIPON:
- Develop omni-channel digital solutions leveraging serverless and micro services in a cloud based platform to develop backend services.
- Design high/low level solutions, contribute towards architecture and technical roadmap
- Lead technical implementation/delivery.
- Host/Lead technical discussions
- Champion software development best practices, test driven development, CI and CD
- Build cloud native and highly cost efficient solutions
- Innovate, Unlearn and Disrupt. Research next generation frameworks and technologies. Embrace change.
About the Role
Ā You will be responsible for identifying new leads, negotiations, and managing the sales activities in a very fast-paced and rapidly changing environment. In this opportunity, you will be working closely with the Wesley Clover International team and TaraSpan India team to help better optimize our pipeline generation methodologies, improve the prospect experience, and uncover strategies to create scalable ways to drive sales success.
Enterprise Sales Manager Responsibilities:
- Develop a go-to-market India strategy for the large technology product portfolio of Wesley Clover International
- Conduct market research to find trendsetter ideas and identify new markets and customer needs
- Promote the companyās products/services addressing or predicting clientsā objectives
- Locate new leads and arrange business development meetings with prospective clients
- Screen potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities.
- Develop negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners' needs and goals.
- Close business deals by coordinating requirements, developing and negotiating contracts, and integrating contract requirements with business operations.
- Build and maintain long-term relationships with existing and new customers
- Develop quotes, proposals, and sales contracts ensuring adherence to law-established rules and guidelines
Ā Requirements:
- 10-12 years of proven workingĀ experience as a business development manager, sales executive or a relevant role is required
- Proven sales track record with references
- Strong market knowledge of enterprise SaaS and technology
- Strong Interpersonal skills (outgoing and personable)
- Excellent communication and negotiation skills (verbal, written & presentation)
- Excellent organization, prioritization and time management skills.
- MBA, BSc/BA in business administration, salesĀ or relevant fields
JOB DETAILS:
Seniority Level: Mid-Senior Level
Industry: Marketing & Advertising
Employment Type: Full-Time
Job Functions: Marketing, Business Development, Operations
Job Location: Bengaluru
Experience:Ā 2+ Years
WHAT WILL BE YOUR RESPONSIBILITIES?
1.Ā Identify and hunt publishers and understand their challenges in monetization and marketing.
2. Identify and onboard publishers, cultivating a relationship of trust with them.
3. Coordinate Google DFP, Admob, Facebook Audience Network, and Ad Manager integration and setting up of ad placements for Publishers
4. Expand the relationships with existing Publishers by continuously proposing solutions that meet their objectives.
5.Ā Work with ad networks and internal teams to run successful ad monetization strategies.
6. Serve as the link of communication between publishers and Advertisers.
7. Resolve any issues and problems faced, troubleshoot, and deal with complaints to maintain relationships.
8.Ā Prepare regular reports of progress and forecasts for these stakeholders using key account metrics.
WHAT ARE WE LOOKING FOR?
1. 2+ years experience in operations/marketing/business development roles preferably Mobile App Monetisation expertise - including device SDK implementations across demand & supply partnerships on mobile.
2. Know the process of ad implementation through SDKs.
3. Should have a good understanding of Google DFP, AdMob, FAN, and Ad Manager.
4. Understand revenue trends of networks and suggest changes on apps, to increase revenue.
5. Reach out to potential ad network partners for monetization.
6. Hands-on experience in configuring and managing ads through mediation tools for mobile and online.
7. Should have a keen interest in market research for ad monetization.
8.Ā Analytical mindset with good communication and interpersonal capabilities, able to work independently.
SKILLS AND ABILITIES:
1. Google AdMob
2. Google Ad Manager
3. DoubleClick For Publisher (DFP)
4. Facebook Audience Network (FAN)
5.Ā App Monetisation
WHAT'S IN IT FOR YOU?
1.Ā An opportunity to be a part of a fast scaling start-up in the AdTech space that offers unmatched services and products.
2. To work with a team of young enthusiasts who are always upbeat and self-driven to achieve bigger milestones in shorter time spans.
3. A workspace, that is wide open as per open door policy at the company, located in the happening center of Bangalore.
4. A well-fed stomach makes the mind work better and therefore- free lunch with a wide variety on all working days of the week, a stocked up pantry to satiate your want for munchies, a Foosball table to burst stress and above all a great working environment.
5.Ā We believe that we grow as we grow. Once you are a part of our team, your growth also becomes essential to us, and in order to make sure that happens, there are timely formal and informal feedback sessions.
HeyĀ
We are looking for freelance iOS Developers for our new startup.Ā
If you believe you are a developer who can follow all best practices and create quality apps, only then apply for this job.Ā
We can allow you to work on your desired time frames each week, but we are strict about deadlines.Ā
We expect you to be good at
- Managing rest servicesĀ
- Managing cache and permanent storage
- Preparing pixel perfect UI which is compatible with all screen sizes (designs will be given)
- Daily pushing your code using GitĀ
- Writing clean and understandable code
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All the best!
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Job Description:
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Primary: Ā Core Java, Spring boot, Microservices, Angular 4+ version, HTML, CSS
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- Should have hands on experience on Angular 4 + version and Java Development.
- An in-depth understanding of design aspects and should be able to apply the same.
- Translates business requirements into technical details relevant to web application.
- Familiarity with JS frameworks such as AngularJS, jQuery
- Deep and extensive knowledge of JavaScript and the web development ecosystem (bootstrap, SASS)
- Experience with server-side technologies languages such as Node.js, Bower, Gulp/Grunt
- F/E Unit test framework: Jasmine, Protractor
- B/E Unit test framework: JUnit Mockito
- Knowledge and experience using IDEs such as Eclipse/RAD/IntelliJ,
- Good working experience in Core Java, MVC frameworks, and UML, Design Patterns.
- Experience in Jersey or Rest Easy
- Experience with EJB, Hibernate, Spring Framework
- WebSphere Application Server and DB2 and Oracle DB
- Experience in design and engineering of REST/SOAP based web services.
- Should have experience utilizing best practices and have worked with industry standard design patterns.
- Knowledge of OWASP Top 10 Security Rules
- Proficient understanding of Code version tool like Git/ Bitbucket and SVN
- Familiarity with Continuous Integration and tools such as Maven and Jenkins.
- Experience in distributed Agile SCRUM methodologyĀ
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Secondary:
- Hibernate/JPA, jQuery, bootstrap, Webservices, Good communication skills.
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Work Experience:Ā 3 to 8 Years
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Work LocationĀ ā Pune (Viman Nagar)
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Ā About Company: Great Places to Work certified company
AIT Global India Pvt. Ltd.Ā (https://aitglobalindia.com/">LINK)Ā is one of the formidable IT Services Organization which has deeper expertise in various areas of Technology to address the critical business priorities of customers from Public Sector, Education, E-Commerce, Healthcare, BFSI, Financial Services, Automobile, Manufacturing Retail and a lot more. Organizations belonging to these industries have to ā not only be agile towards the Technological Disruptions and maintain a steady / balanced course towards its business priorities, but alsoĀ Overcome the Challenges toĀ Maintain Costs & āEnsure Long-Term GrowthāĀ as this scenario isnāt going away anytime soon. We are headquartered out of Matawan, New Jersey (USA). In the past one and half decade, we have organically grown from service to service each time exceeding our goals and moving forward towards the next. There are a range of services which we could deliver for the customers that could add value to their business goals or objectives, which help them attain new milestones of growth. With almost a Decade and a Half Years of Happy Customers from different parts of the world for services ranging fromĀ Web Technologies, Mobile Technologies, Product Development, DevOps, Data & Analytics, Quality Assurance, Digital Content Management, to emerging Technologies like ArtificialĀ Intelligence (AI), Robotic Process Automation (RPA), Cyber Security, Cloud and more...Ā our organization has served customers when it mattered them the most;Ā to help them achieve their business growth priorities. While doing this we now have almost 100 employees working from USA on H1 Visa workingĀ inĀ 4 different time zones andĀ inĀ India we have around 200+ Employees, working on different IT projects out of the two locationsĀ inĀ Pune.
And of course - As an IT Services Organization we are also helping our customers with Subject Matter Experts from various fields of Technology on a 'Contract to Hire' basis as a part of ourĀ Consulting Line of Business.
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We have our Registered Office atĀ WanowrieĀ and our India Development Centre is located atĀ Viman Nagar, E- Space IT Park.
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We are proud to be Ā ISO certified and asĀ https://www.greatplacetowork.in/get-certified/certified-organizations/#mid-size">Great Place to workĀ Ā certified since last wo consecutive years. AIT Global India feels honoured to have recently certified and featured inĀ https://www.cioreviewindia.com/magazines/rpa-october-2020/#page=28">CIO ReviewĀ earning recognition among their "Most promising RPA Service Provider" Companies.Ā
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