Cutshort logo
AI-native marketing, support, and chatbots suite  logo
Product Support Specialist
AI-native marketing, support, and chatbots suite
Product Support Specialist
AI-native marketing, support, and chatbots suite 's logo

Product Support Specialist

at AI-native marketing, support, and chatbots suite

Agency job
1 - 3 yrs
₹4L - ₹7L / yr
Bengaluru (Bangalore)
Skills
Customer Support
Product support
Customer Service
Tech Support

šŸ”§ What You’ll Do

  • Engage with customers via live chat and email, helping them troubleshoot issues, complete onboarding, and succeed with the product.
  • Interact with e-commerce business owners globally, understand their workflows, and guide them in using the product effectively.
  • Watch user session videos to identify product adoption roadblocks and suggest UI/UX improvements to the product team.
  • Categorize and escalate technical issues or product requests to the relevant internal teams (Product, Engineering).
  • Maintain clear communication logs and support documentation.
  • Be a voice of the customer, advocating for their success and experience.

šŸ‘Œ What Makes You a Great Fit

  • You genuinely enjoy helping people and want to see them succeed.
  • You treat support like a Michelin-star service experience, focused on precision, warmth, and follow-through.
  • You’re curious, empathetic, and a strong communicator — especially in writing.
  • You're comfortable engaging with people from diverse cultural and business backgrounds.
  • You don’t mind watching session recordings to spot friction points — and suggesting improvements.

🌐 Nice-to-Have Skills (Not Mandatory)

  • Basic working knowledge of SQL, JavaScript, Postman, or web debugging/analytics tools.
  • Prior experience in a SaaS startup, especially in a support, CX, or success role.


Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

Similar jobs

NeoGenCode Technologies Pvt Ltd
Akshay Patil
Posted by Akshay Patil
Bengaluru (Bangalore), Gurugram
3 - 6 yrs
₹5L - ₹15L / yr
skill iconJava
skill iconSpring Boot
Microservices
skill iconKubernetes
skill iconJenkins
+6 more

Job Title : Java Backend Developer

Experience : 3 to 6 Years

Locations : Bangalore / Gurgaon (Hybrid – 3 Days Work From Office)

Shift Timings : 11:00 AM – 8:00 PM IST

Notice Period : Immediate to 15 Days Only


Job Description :

We are looking for experienced Java Backend Developers with strong expertise in building scalable microservices-based architectures. The ideal candidate should have hands-on experience with Spring Boot, containerized deployments, and DevOps tools.


āœ… Must-Have Skills :

  • Java – Strong programming skills in core Java.
  • Spring Boot (2.x / 3.x) – Deep understanding of microservices architecture and patterns.
  • Microservices – Design and implementation experience.
  • Kubernetes – Experience deploying and managing microservices
  • Jenkins & Maven – Build and CI/CD pipeline experience
  • PostgreSQL – Experience with relational database management


✨ Good-to-Have Skills :

  • Git – Source control management
  • CI/CD Pipeline Tools – End-to-end pipeline automation
  • Cloud & DevOps Knowledge – Experience with cloud-based deployments
Read more
Resources Valley
at Resources Valley
1 recruiter
Manind Gupta
Posted by Manind Gupta
Jaipur, Indore
4 - 8 yrs
₹10L - ₹20L / yr
MEAN stack

Basic (Must Have):


Ā· Minimum of 4+ years Angular/Frontend Development


Ā· Minimum of 4+ years Node Development


Ā· Proficiency in Angular and the latest versions


Ā· Proficiency with JavaScript and HTML5 / CSS 2 / SASS


Ā· Hands-on experience with OOJS, ES6 Programming, TypeScript & JavaScript


Ā· Deep knowledge of Angular best practices and commonly used modules


Ā· Experience with Security, HTTP/HTTPS, Authentication and Authorization


Ā· Experience with Server-Side Rendering and Unit Testing Frameworks


Ā· Familiarity with Code Quality tools and processes (ESLint, flowerrors, sonar, etc.)




Preferred Skills:


Ā· NPM Ecosystem: Boiler plate configurations & NPM Packaging/scripts


Ā· Usage of tools like Webstorm / Visual Studio Code, Jira, Confluence, GGI, version management, and build tools


Ā· Understanding of cross-browser compatibility and accessibility standards (W3C Guidelines)


Ā· Experience with building the infrastructure for serving the front-end app and assets


Ā· Ability to provide SEO solutions for single page apps




Any Other:


Ā· Professional, precise communication skills


Ā· Strong team player with a commitment to perfection


Ā· A thorough understanding of all of the components of the platform and infrastructure is required


Ā· Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system




Key Responsibilities:


Ā· Implement a complete user interface in the form of a mobile and desktop web app, with a focus on performance


Ā· Create modules and components and couple them together into a functional app


Ā· Create custom, general use modules and templates which extend the elements and modules of core Angular


Ā· Write tested, idiomatic, and documented JavaScript, HTML, and CSS


Ā· Coordinate the workflow between the graphic designer, the HTML coder, and yourself


Ā· Cooperate with the back-end developer in the process of building the RESTful API and communicate with external web services


Ā· Architect and automate the build process for production, using task runners or scripts


Ā· Write extensive unit tests using automated TDD tasks and create e2e test suites for all components (running them with Protractor or alternative)


Ā· Create configuration, build, and test scripts for Continuous Integration environments


Ā· Validate user actions on the client side, providing responsive feedback, and writing non-blocking code (resorting to multi-threading when needed)

Read more
Sidmec Technologies
Sidmec Technologies
Posted by Sidmec Technologies
Kozhikode (Calicut)
0 - 1 yrs
₹17L - ₹18L / yr
Adobe Premiere Pro
skill iconFigma
User Experience (UX) Design
Adobe After Effects
Artificial Intelligence (AI)

Job Title: Graphic Designer

Experience: 1+ Year

Location: Calicut (Kozhikode)

Joining: Immediate joiners preferred


Job Description:

We are looking for a creative Graphic Designer with 1+ year of experience to join our team at Calicut. The ideal candidate should have a strong design sense, basic UI/UX understanding, and hands-on exposure to video editing and AI tools.


Key Skills Required:


Proficiency in Adobe Creative Suite (Photoshop, Illustrator)


Basic familiarity with Figma


Knowledge of UI/UX design principles


Basics of video editing (Premiere Pro / After Effects)


Working knowledge of AI tools for design and creative tasks


Creativity, attention to detail, and willingness to learn



Read more
Leading Paint Industry
Leading Paint Industry
Agency job
via Corporate Stalwarts by Sahil Kumar
Maharashtra, Gujarat, Karnataka, Andhra Pradesh, Telangana, Madhya Pradesh, Odisha, Jharkhand, Uttar Pradesh, Delhi, Gurugram, Noida, Ghaziabad, Faridabad, Rajasthan, Himachal Pradesh, Chandigarh, Jammu & Kashmir, Punjab, Haryana, West Bengal, Mumbai
0 - 2 yrs
₹3.5L - ₹4.5L / yr
Sales
Field Sales
Business Development
Customer Relationship Management (CRM)
Relationship development
+2 more

Industry: Leading Paint Industry

Job Type: Full-Time (On-Roll)


Work Location: Multiple Locations Across India


  • States: Maharashtra, Gujarat, Karnataka, Andhra Pradesh, Telangana, Madhya Pradesh, Bihar, Odisha, Jharkhand, Uttar Pradesh, Delhi, Rajasthan, Himachal Pradesh, Punjab, Noida, Haryana, and West Bengal


Eligibility Criteria:


  • Education: BTech / BE (Mechanical, Electrical, Civil) or any relevant degree
  • Graduation Year: 2022, 2023, 2024 pass-outs only
  • Experience: Freshers & experienced candidates welcome
  • Mandatory Requirement: Candidate must own a two-wheeler with a valid driving license


Job Responsibilities:


āœ… Sales Target Achievement: Meet and exceed sales targets for assigned locations.

āœ… Business Development: Identify and explore new business opportunities to drive revenue growth.

āœ… Channel & Influencer Engagement: Build and maintain strong relationships with distributors, contractors, and dealers.

āœ… Customer Service: Provide excellent service by addressing client queries and ensuring customer satisfaction.

āœ… Market & Competitor Analysis: Stay updated on market trends, competitor activities, and industry developments.

āœ… Product Promotion & Network Expansion: Promote company products and expand the sales network in assigned areas.

āœ… Commercial Transactions: Ensure smooth financial transactions with channel partners and clients.


Key Skills Required:


āœ” Strong communication and negotiation skills

āœ” Willingness to work in a field sales role

āœ” Ability to build long-term customer relationships

āœ” Self-motivated with a result-oriented approach

āœ” Basic understanding of sales and marketing principles


Why Join Us?

🌟 Opportunity to work with a leading brand in the paint industry

🌟 Fast career growth with training & development support

🌟 Attractive incentives and performance-based rewards

🌟 Exposure to business development & client management


🌐 Visit our website: www.corporatestalwarts.com

Read more
StrategyConnect
Strategy Connect
Posted by Strategy Connect
Remote only
3 - 10 yrs
$6K - $12K / yr
Fullstack Developer
Artificial Intelligence (AI)
Large Language Models (LLM)
LangChain
skill iconReact.js
+4 more

About the jobĀ 

1. Develop responsive, user-friendly, and visually appealing web applications using React, Node.js, and Tailwind.Ā 

2. Collaborate with the design team to transform mockups into pixel-perfect web applications.Ā 

3. Implement UI designs and build reusable components with React and Tailwind.Ā 

4. Write clean, efficient, and maintainable code.Ā 

5. Troubleshoot and debug issues as they arise.Ā 

6. Optimize the application for performance, scalability, and usability.Ā 

7. Stay updated with the latest trends and technologies in front-end development.Ā 


Skill(s) requiredĀ 

Backend developmentĀ 

Frontend developmenĀ 

MySQLĀ 

Node.jsĀ 

ReactĀ 

TailwindĀ 

CSSĀ 


Who can applyĀ 

Only those candidates can apply who:Ā 

1. Have minimum 3 years of experienceĀ 


Other requirementsĀ 

1. Bachelor's degree in Computer Science or related field.Ā 

2. Minimum 3-4 years of experience in front-end development.Ā 

3. Strong proficiency in React, NextJS, HTML, CSS, and JavaScript.Ā 

4. Familiarity with Agile development methodologies.Ā 

5. Excellent problem-solving abilities and attention to detail.Ā 

6. Ability to work collaboratively in a remote team environment.Ā 

7. Strong communication skills in English.Ā 


PerksĀ 

5 days a weekĀ 

Work from homeĀ 


Number of openingsĀ 

2Ā 


About Strategy Connect

We, at Strategy Connect, are building a B2B SaaS solution for strategy consulting companies to manage their teams and workflows. We are a Dubai-based & well-funded company that has been a part of TechStars. We are working with Government entities in the UAE. Our development and design functions are based out of India.Ā 

Read more
Mumbai
2 - 3 yrs
₹6L - ₹8L / yr
Sales
Inside Sales
counselor
education sales

Candidate Requirements:

  • Bachelor’s degree in any field
  • Required Excellent CommunicationsĀ 
  • Minimum 2 yearsĀ of sales experience in a full-time role
  • Excellent communication and interpersonal skills
  • Presentable personality and ability to handle high ticket size clients confidently
  • Open to stretch and working in a start-up/ed-tech environment
  • Immediate joining required
  • Age: Below 32 years

Benefits to Highlight for Candidates:

  • Be part of a fast-growing ed-tech company with a positive and unique culture (refer to our LinkedIn, Glassdoor, and website for more details).
  • Attractive incentive structure, with potential monthly earnings exceeding ₹1 Lac based on performance.
  • No field sales (door-to-door). Leads are provided to counselors to connect with clients.
  • Significant career growth opportunities, with high performers moving into team management roles within 1-2 years.
  • Flexibility for relocation to other offices (Bangalore, Delhi, Hyderabad, Chennai) based on tenure and performance.
Read more
Hyderabad
1 - 5 yrs
₹1.5L - ₹3L / yr
Digital Marketing
Communication Skills
Outbound marketing
Goal oriented

We are looking for a Tele Sales Executive who is proficient in customer-oriented Telesales executive to utilize outbound telephone calls to achieve sales targets.

Roles and Responsibilities:

  • Candidate needs to do an outcall and explain about banking products like (Personal Loans, Credit Cards, Insurance plans, FDs, Investment Plans etc.,)
  • Need to reach the monthly targets
  • Need to resolve customer Queries
  • Calling existing and potential customers to persuade them to purchase company products and services.

Requirements and Skills:

  • Good interpersonal and communication skills
  • Good Convincing skills

Qualification:

  • Graduation (Any Stream)

Experience:

  • 0-5 years

Location: Hyderabad

Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Transportation Facility

Contact Details:

Name: Deepa

HR Executive

Read more
Simplilearn Solutions
Bengaluru (Bangalore), Mysore
0 - 4 yrs
₹3L - ₹6L / yr
Effective communication
Inside Sales
Sales
International sales

Skills required-
-Candidate have to be available in Bangalore before joining
-Fluency in English
-Graduation is mandatory


Responsibilities-
Conversion of leads received through various marketing channels.
• Preparing short-term and long-termĀ #salesĀ plan towards reaching the assigned goals.
• Consistently achieve revenue targets in line with team/organizational objectives.
• Proactively identifying cross-selling/ upselling opportunities with the existing
• Identifying references through the existing customer base to increase the sales pipeline.

Ā 

Read more
MBWorld Exim Pvt Ltd
at MBWorld Exim Pvt Ltd
2 recruiters
varsha pawar
Posted by varsha pawar
Pune
1 - 4 yrs
₹2L - ₹3.5L / yr
Content Writing
Content Marketing
Content Strategy

Write for brand’s social media advertising campaigns.

  • Ā 

Formulating high-quality still and visual content for each social media

campaign.

  • Ā 

Building a social media presence by maintaining a solid online presence by

having a strong social media strategy and planning.

  • Ā 

Monitoring the company's brand on social media.

  • Ā 

Building brand awareness by engaging relevant influencers.

  • Ā 

Managing our online communities to ensure respectful and appropriate

engagement.

  • Ā 

Responding to comments on each of our accounts.

  • Ā 

Overseeing customer service provided via social media.

  • Ā 

Analyzing data to determine whether social media campaigns have achieved

their objectives.

Read more
Stack Avenue Technologies
Akshata Maniyar
Posted by Akshata Maniyar
Remote only
5 - 12 yrs
₹16L - ₹24L / yr
elixir
Erlang
skill iconRuby on Rails (ROR)
Software Development

StackAvenue is an innovative Software Company who builds and manages awesome software for many organisations including ourselves and in various technologies to serve the needs of multiple industries.We specialise in:

  • Ā Software Architecture and Design.
  • Ā Development and Testing.
  • Ā Deployments and Operations.

Roles & Responsibilities :

We are looking for Senior Software Developer (Elixir/ROR) who have past experience in Elixir or Erlang.

  • Design and write with the cutting edge Elixir/ ROR language to improve the availability, scalability, latency, and efficiency of the company's range of products.
  • Work with the engineering team to explore and create new design/architectures geared towards scale and performance.
  • Participate in code and design reviews to maintain our high development standards.
  • Engage in service capacity and demand planning, software performance analysis, tuning and optimization.
  • Collaborate with product and experience teams to define and prototype feature specifications.
  • Work closely with the infrastructure team in building and scaling back-end services as well as performing root cause analysis investigations.
  • Design, build, analyze and fix large-scale distributed systems.

Qualifications :

We are looking for developers with 5+ years of experience of which 1-2 yrs of past work experience with ROR / Elixir or Erlang. In terms of Elixir we expect the following:

  • You should be aware of idiomatic programming in Elixir, and should have good awareness of concepts such as pattern matching, recursion, and behaviors.
  • You should be well versed with concurrency and processes in Elixir.Ā 
  • You should be hands on with Genservers, Tasks, Agents, Supervisors, and other OTP concepts in Elixir.
  • Plus points if you have worked with data processing libraries such as Genstage, Flow and Broadway.
  • 5+ years of overall software engineering experience.
  • You should have good experience working with relational and non-relational databases. We use Postgres and Cassandra.
  • Good to have but not mandatory working experience with caching tools such as Redis, Queue mechanism setup with RabbitMQ.
  • Good knowledge of version management with Git.
  • Awareness of TDD.Ā 
  • CI/CD knowledge would be a huge advantage.
  • Will to design and maintain large scale distributed systems.
  • Past experience in building complex applications, either by yourself, or as part of a larger team
  • Desire (obsessive?) for maintainability.
  • Experience of working with cross-functional remote teams in an Agile software development framework.
  • Experience in designing APIs with proper documentation.
  • Ability to write useful and maintainable tests.
  • Good understanding of the common architectural patterns and design principles.
  • Solid understanding of how modern web applications work.
  • (Nice to have) Being an active member of the Elixir community (writing blog posts, giving presentations in meetups, etc).
  • Strong written and verbal communications skills in English to engage a variety of large audiences, internally and externally.
  • Strong analytical and reasoning skills.
  • Bachelor’s Degree or equivalent in any relevant discipline.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos