Cutshort logo
Stable Money logo
Senior Manager - Customer Success
Senior Manager - Customer Success
Stable Money's logo

Senior Manager - Customer Success

Agency job
8 - 12 yrs
₹15L - ₹25L / yr
Bengaluru (Bangalore)
Skills
Customer Support
Customer Success
Escalation management

Key Responsibilities:

  • Develop and execute a strategic vision for customer support, aligned with company goals and customer-centric values.
  • Lead, mentor, and grow a high-performing customer support team, fostering a culture of excellence and empathy.
  • Establish and track key performance indicators (KPIs) to measure support team efficiency, response time, and customer satisfaction.
  • Implement scalable processes, tools, and systems to handle support inquiries across multiple channels (email, chat, phone, social media).
  • Collaborate closely with product and engineering teams to identify and resolve product-related issues and advocate for customer-centric improvements.
  • Create and maintain a knowledge base, FAQs, and self-service resources to empower customers and reduce support ticket volume.
  • Analyze support trends and customer feedback to inform product development and enhance the overall customer experience.
  • Manage escalations and ensure timely and effective resolution of complex customer issues.
  • Drive initiatives to improve customer retention, engagement, and loyalty through exceptional service.


Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Stable Money

Founded :
2022
Type :
Products & Services
Size :
20-100
Stage :
Raised funding

About

About Stable Money

Stable-Alpha aims to build India's most trusted wealth tech platform, focusing on fixed-income investments. We're here to offer tailored solutions to retail investors that maximize and generate predictable returns, coupled with a sacrosanct focus on risk reduction.

The household financial assets in India are overwhelmingly dominated by fixed income instruments and are typically low yielding, tax inefficient products. Alternate fixed income products are nuanced and often complex, which presents an opportunity for a platform like ours to simplify fixed income investing for the end user through discoverability, demystification and analytics driven custom fixed-income portfolios.

The tailwinds of a rising interest rate environment and a choppy stock market makes this a great time for a platform like ours to be launched into the market.


Our Investors

We are an early-stage startup and have raised USD 5 Million in seed funding! The round has been led by Matrix Partners India and Lightspeed India, with participation from Titan Capital, Mars Shot Ventures, and 40+ marquee angel investors.


Our team

Saurabh Jain is a graduate from IIT Bombay who has previously worked as the CEO of Navi Mutual Fund and was leading Swiggy’s expansion into 500+ cities.

Harish Reddy is a graduate from IIT Bombay and has deep expertise in building wealth product strategy. He was leading product strategy and the tech implementation at Estee Advisors. Both founders have extensive experience in wealth-tech businesses and complement each other to help build a scalable and value accretive business.


Read more

Tech stack

skill iconJava
golang
skill iconNextJs (Next.js)
skill iconFlutter

Candid answers by the company

What does the company do?
What is the location preference of jobs?

Fintech Compay

Company social profiles

linkedin

Similar jobs

SSC Control Pvt Ltd
at SSC Control Pvt Ltd
1 recruiter
Urvisha Sangani
Posted by Urvisha Sangani
Makarpura Vadoda
5 - 15 yrs
₹4L - ₹10L / yr
Taxatation
GSTR
TDS
Income Tax
GAAP

Key Responsibilities:- Account Manager

✔️ Manage day-to-day financial transactions (AP/AR, payroll, receipts, credit card transactions)

✔️ Ensure compliance with GAAP, GST, TDS, and other statutory regulations

✔️ Handle Direct, Indirect & International Tax compliances, filings, and tax notices

✔️ Support budgeting, financial reporting, and year-end closing with the Director of Finance

✔️ Perform accurate month-end journal entries, reconciliations & cash flow forecasting

✔️ Maintain well-structured documentation for smooth audits & assessments

✔️ Partner with HR/People & Culture team on payroll and salary taxation compliance

✔️ Monitor and manage cash flow effectively

✔️ Track and follow up on pending payments

Read more
Modern VR Security Force
Mumbai, Delhi, Gurugram, Noida, Ghaziabad, Faridabad
3 - 4 yrs
₹3L - ₹4L / yr
Sales

We are situated at Vile Parle East has an Opening for a “Sales Executive” with the following criteria – Total Opening 2 Nos.  Minimum 3 years’ experience in sales, in any industry.  Very Good English Communication skills - Written (Good Email Drafting in Outlook) and Oral.  Well-versed with MS Office.  Smart in Communication and Personal Meetings  Ready to Travel (Domestic)  Package – Rs. 30,000/- to Rs. 35,000/- Or Negotiable (as per candidates Experience & Skills) Graduate preferred

Read more
Odysseus Solutions
Bengaluru (Bangalore)
3 - 6 yrs
₹4L - ₹10L / yr
ASP.NET
ASP.NET MVC
skill icon.NET
skill iconAngularJS (1.x)
skill iconAngular (2+)
+4 more

Full Stack Web Developer – Software Developer/ Senior Software Developer / Technical Lead

Location: Bangalore, KA (in-office)

Education: Grad – BE – IT/ CS/ BCA / MCA /ME

Job Description: 

We are looking for a skilled Web developer who’ll be responsible for designing, coding and improving our company web pages, programs and applications and passionate about building software and perform well working in a team, along with developers, engineers and web designers also should be able to convert our company needs in functional and user-friendly websites and programs. 

Responsibilities:

  • Code writing - Write clean code with good nomenclature, sensible tests and comments when necessary.
  • Code reviewing & Bug fixes - Implement new features and fix bugs for both existing and greenfield applications
  • Unit Testing - Write unit tests, integration tests, and acceptance tests.
  • Research & Development on new technology / scope.
  • Completing the projects given to you based on defined timelines
  • Team management skills for technical lead profile

Required Technical skills:

  • Proficiency in:
  1. a) C#, ASP.NET MVC, Web API, SQL,
  2. b) JavaScript, jQuery
  • Basic Knowledge in HTML, CSS.
  • Knowledge of design pattern
  • GIT (or other distributed source code management tools) knowledge
  • An ability to solve complex problems, communicate clearly, and share a sense of urgency.
  • The capacity to thrive in a small, flexible, and dynamic environment, contributing to a high performance.
Participate in architecture discussions, design decisions, and provide input into all aspects of the system.
Read more
Route to Smile Healthcare
at Route to Smile Healthcare
2 candid answers
Puneet Shetty
Posted by Puneet Shetty
Pune
5 - 7 yrs
₹10L - ₹18L / yr
skill iconJava
skill iconJavascript
skill iconReact.js
skill iconAngular (2+)
skill iconAngularJS (1.x)
+19 more
About us:

Route to Smile is a patient-centric, tech-oriented brand in the Healthcare space.

 

With a team of experts and a mission to continuously innovate, Route to Smile is revolutionizing the Healthcare industry by providing customized solutions to facilitate accurate and precise clinical outcomes and patient-specific care with a focus on technological service delivery.

 

As a part of their latest offerings, Route to Smile is leveraging leading technologies including IoT, Industry 4.0 and AI/ML to further enable healthcare professionals to improve patient engagement and drive overall practice growth.


Job Description:

We are looking for an enthusiastic and motivated individual who is willing to work in Java technologies, with experience on front-end languages and libraries (e.g. Angular, HTML/ CSS, JavaScript, XML, jQuery, Vue.js, React) and its related back-end languages (e.g. Java) and frameworks (e.g. Spring boot, Node.js, Spring MVC, Hibernate, Struts, etc.) and who are also willing to work in challenging environment.

 

The candidate will be an integral member of a team that will employ the latest techniques and best practices in software development and utilize best-in-class tools and frameworks to build a first-of-their-kind cloud-agnostic, enterprise-class large-scale SaaS application.


Key Responsibilities:
  • Responsible for building the architecture, key components, and middleware of the platform and developing fully multi-tenant systems
  • Develop workflow management functions
  • Develop REST APIs, as well as contribute to the overall API framework
  • Implement solutions using iterative processes, Agile development methodologies and test-driven development
  • Being a senior developer, you will also be required to lead a team of junior developers.

Technical Skills:
  • 5 to 9 years of development experience with Java and related front-end and back-end technologies, and experience working in a distributed systems environment.
  • Extensive experience in developing full stack end-to-end scalable and distributed applications.
  • Experience in SaaS Application architecture & design and working with database modeling and design concepts. Understanding of database design and maintenance and experience with SQLite, PostgreSQL, and MySQL.
  • Experience with developing loosely coupled design, Micro-services development, message queues, and customized application deployment using RESTful services, implementing REST APIs with Spring or JAX-RS.
  • Working knowledge of either Spring boot, Spring MVC, Hibernate, Struts Framework, building REST based Web Services using Java EE Standards
  • Have experience in single sign-on, multi-factor authentication and security background.
  • Knowledge of Business Process Model and Notation (BPMN 2.0) workflow engines such as Activiti, jBPM, Orchestra, and Flowable, however not mandatory.

Good to have Skills:
  • Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design.
  • Good understanding of HTML5, CSS3, JavaScript.
  • Good familiarity with Linux operating system, managing Linux servers and using AWS (EC2, S3).
  • Familiarity with administering, automating, and deploying to cloud-based environments such as AWS, Google Cloud Platform, or Azure, or working experience with Kubernetes.
  • Should have used GIT.
  • Understanding of search technologies such as Solr, ElasticSearch, and Lucene
  • Have working knowledge in CI/CD pipelines (Concourse/Jenkins), and at times wear multiple hats to double up as Dev Ops
  • Experience being part of product teams and in handling integrations, good at communication and teamwork skills.
  • Strong emphasis on quality and the ability to deliver quickly and consistently.
  • Self-driven and motivated to work with cutting edge technology.
Read more
Innover Digital
at Innover Digital
1 video
1 recruiter
sidra bedar
Posted by sidra bedar
Noida, Kolkata
3 - 7 yrs
₹7L - ₹15L / yr
Inside Sales
it services sales
U.S.sales
cold calling
Good experience as sales development/ inside sales representative.
 Hands-on experience with multiple sales prospecting techniques like cold
calling, cold emailing, and social outreach.
 IT Service selling background
 Hands-on with email campaign tools
 Excellent communication and negotiation skills
Build long-term trusting relationships with prospects
 Proactively seek new business opportunities in the market
 Set up meetings or calls between (prospective) customers and solutions
team/Sales / BU
Contact target businesses, identify opportunities, qualify leads, and schedule
meetings for the North American Sales team
• Collaborate with sales team to develop and penetrate new accounts
• Collaborate with the marketing team to follow up on content marketing
campaigns
• Enter, update, and maintain Salesforce CRM information on leads, prospects,
and opportunities.
• Leverage ZoomInfo and other marketing databases to identify leads.
Experience in direct lead generation for North American B2B customers
• Excellent interpersonal, presentation, and communication skills (both written
and verbal)
• Proven cold-calling and appointment-setting skills including planning and
organizing
• Ability to quickly develop rapport and professional relationships with prospects
Superior listening, verbal, and written skills. Ability to understand prospects & engage them with clear messaging via email, social, and other online channels. 
Read more
Indium Software
at Indium Software
16 recruiters
Karunya P
Posted by Karunya P
Bengaluru (Bangalore), Hyderabad
1 - 9 yrs
₹1L - ₹15L / yr
SQL
skill iconPython
Hadoop
HiveQL
Spark
+1 more

Responsibilities:

 

* 3+ years of Data Engineering Experience - Design, develop, deliver and maintain data infrastructures.

SQL Specialist – Strong knowledge and Seasoned experience with SQL Queries

Languages: Python

* Good communicator, shows initiative, works well with stakeholders.

* Experience working closely with Data Analysts and provide the data they need and guide them on the issues.

* Solid ETL experience and Hadoop/Hive/Pyspark/Presto/ SparkSQL

* Solid communication and articulation skills

* Able to handle stakeholders independently with less interventions of reporting manager.

* Develop strategies to solve problems in logical yet creative ways.

* Create custom reports and presentations accompanied by strong data visualization and storytelling

 

We would be excited if you have:

 

* Excellent communication and interpersonal skills

* Ability to meet deadlines and manage project delivery

* Excellent report-writing and presentation skills

* Critical thinking and problem-solving capabilities

Read more
Coditation Systems
at Coditation Systems
5 recruiters
Gayatri Alpe
Posted by Gayatri Alpe
Pune
1 - 4 yrs
₹4L - ₹8L / yr
skill iconReact Native
skill iconJavascript
TypeScript
About Us
Coditation Systems was founded by a serial entrepreneur, and a team of young talented technologists, some of who have grown to spearhead the organization. With its inception in 2016, we became a boutique technology services and solutions firm specializing in Machine Learning & AI, Data Engineering, and Cloud. We have a team of ninja architects, data scientists, data engineers, and software engineers having decades of collective experience of
applying emerging technologies to build cutting edge software products.

What we are looking for
We are looking for a professional Software Engineer (React Native). The goal is to exceed expectations and to add
value to our business.

A Day in the Life
● Build cutting age application using react native
● Build high quality, performance applications with the good understanding of code organisation.
● Build pixel-perfect, buttery smooth UIs across both mobile platforms.
● Leverage native APIs for deep integrations with both platforms.
● Diagnose and fix bugs and performance bottlenecks for performance that feels native.
● Maintain code and write tests to ensure the product is of the highest quality.
● Application deployments on app store and play store.
● Taking the responsibility and ownership of the given tasks.

What you will need
● Firm grasp of the JavaScript (and TypeScript or ClojureScript) language and its nuances, including ES6+
syntax
● Ability to write well-documented, clean Javascript code
● Rock solid at working with third-party dependencies and debugging dependency conflicts
● Knowledge of object-oriented programming
● Familiarity with native build tools, like XCode, Gradle(Android Studio/IntelliJ)
● Understanding of REST APIs, the document request model, and offline storage
● Experience with automated testing suites, like Jest/Mocha
● Understanding and implementation of Redux
Read more
Anscer Robotics
at Anscer Robotics
1 recruiter
Dr.Raghu Venkatesh
Posted by Dr.Raghu Venkatesh
Remote, Bengaluru (Bangalore)
2 - 4 yrs
₹3.6L - ₹6L / yr
skill iconPython
skill iconJava
skill iconJavascript
MERN Stack
DevOps
+4 more

Are you inspired by innovations?

 

Is problem-solving through teamwork in your DNA?

 

Do you have a never-ending passion for Robotics?

 

If your answer is 'YES' to any of the above questions, then you’ll fit right in here at ANSCER Robotics.

 

Why? Imagine a world where there is harmonious coexistence between robots and humans; to challenge this status quo, we apply cutting-edge technologies in robotics and software to solve real-world scenarios whilst creating a better world and elevating the human experience.

 

What do we do?

Design and build modular robotic systems that can be integrated across platforms and industries to work in harsh environments, be it land, air, water or space.

 

We call this  "ANSCER ENGINE (AE)", which supports industry-leading performing chips to process all types of workload. It is packed with robust features like power management, I/O management, a cooling system with inbuilt gold-standard IMU and controllers. 

All this incredible efficiency has been designed specifically for robots! With a heart and brain fused in a box, we offer a perfect platform for the development of industrial-use services robotic applications such as autonomous mobile robots (AMR) and autonomous mobile industrial robots (AMIR).  Along with our software solution, we enable any developer or company to have API access to our computer vision, planning, telematics and security to build any type of robot in a brief time.

 

Who are we? A lean team where most of us are self-taught designers, coders, product developers, exploring the field of mechatronics and IoT.  With a highly competitive market and limited time,  we, as a bootstrapped company, are working with finite options and the choices we make are risky yet highly rewarding.

 

We are a growing, dynamic company with extensive plans for the future ― and our people! We harness our team's potential and intend to create a plethora of opportunities for every striving member. We’re passionate about our work, we believe there is always a better way and we’re in this for the long haul.

 

How far have we come?  Incorporated in the month of July 2020, in less than a year, we translated our revolutionary idea and built a world-class robotics system that is made in India and produced more than 10 patentable technologies. On the brink of the COVID-19 pandemic, we built a game-changing solution that significantly eliminates the use of chemical disinfectants using our AE technology and won the "Hack For Cause" organized by the government of India, hack for Italy, the World Bank, Robotex and the European Union.

As a member of our Software Engineering Group, we look first and foremost for people who are passionate about solving business problems through innovation and engineering practices.
You'll be required to apply your depth of knowledge and expertise to all aspects of the software development lifecycle, as well as partner continuously with your many stakeholders on a daily basis to stay focused on common goals.

We’re looking for a motivated Full-Stack Web Developer who wants to be a big part of a small team in a stimulating start-up environment!

You’ll be leading the cloud team and have the opportunity to learn, design, build our cloud infrastructure and work on amazing products for product and external client projects.

This position offers opportunities for growth, creativity, and fun in a unique environment where your work will make an immediate impact!

What will you be doing?

  • Design, develop, and maintain a range of web apps using the language of your choice for new and existing client projects
  • Develop user-friendly and intuitive front-end interfaces using HTML/CSS, JavaScript, and React
  • Provide technical support for ad hoc initiatives across all departments (e.g. automation, reporting, data analysis, marketing analytics, etc).
  • Contribute product and feature ideas that solve problems for our clients, users, and internal team
  • Work independently and exercise your own creative judgment to achieve high-level project goals
  • Write clean, reusable, and well-documented code while keeping technical debt to a minimum

What we expect you to know?

  • Back-end: Python, JavaScript, Postgres, GraphQL, Wagtail CMS, GraphCMS
  • Front-end: HTML/CSS/Bootstrap, JavaScript (ES6), React
  • Other: Git, AWS EC2/RDS, Docker, Webpack
  • Excellent knowledge of Java technologies including core Java and SpringBoot
  • Experience developing MicroServices
  • Strong DB knowledge
  • Well versed with cloud-native principles (Cloud Foundry or AWS)
  • Front end development skills using Angular/React
  • Working proficiency in developmental toolsets
  • Knowledge of industry-wide technology trends and best practices
  • Ability to work in large, collaborative teams to achieve organizational goals
  • Passionate about building an innovative culture

RESPONSIBILITIES:

  • Security: You must possess a base knowledge of security and the techniques involved for better performing at the outcome of such issues.

  • Soft Skills: Knowing technical skills won't benefit the team, discipline, and the ability to accept criticism all add up to the soft skills of a developer.
  • Web Architecture: Will be responsible for web architecture, code structure, data structure, file separation, and the location of computational tasks to help other developers develop applications and also be accountable for planning of the architecture to avoid unnecessary confusion related to the development cycle.
  • Debugging: Bugs are relatively common in the development process, you will be responsible for setting up a system for developers to ensure that there are no bugs, and testing the code for bugs marks up as an essential skill.

  • Building and Automation Tools:
 Web performance refers to the amount of time a web app takes to load. If performance time seems to be an issue, it is better to scale the images and omit irrelevant characters. Currently, carrying out this process can be time-consuming, you will be responsible for building and automation tools to come to the team's rescue.
  • Database/Web Storage: Need to be an expert in relational databases, NoSQL databases, and memory storage with abilities to design and manipulate complex database queries.

  • Developers must be aware of basic design techniques. It is crucial for designing neat and user-friendly websites that appeal to users; they must have fundamental design principles that include UI/UX design and knowing rapid prototype techniques using tools.

QUALIFICATIONS ( Must have skills):

  • JavaScript (preferred MERN STACK)
  • jQuery
  • NPM
  • Python
  • HTTPS and REST
  • AWS / GCP / Azure
  • Know how to create your own AI solutions using existing open-source projects
  • Micro Architecture
  • Must have ability to handle, clean, visualize and analyze big data like (NumPy, Pandas, Sklearn, Matplotlib, Seaborn)

Bonus:

Mechatronics background with a bachelors degree or Ph.D. student

Being aware of design techniques It is crucial for designing neat and user-friendly websites that appeal to users; with strong knowledge of fundamental design principles that include UI/UX design and knowing rapid prototype techniques using 3rd party tools.

 

NICE TO HAVE:

Docker, proficient in JS frontend frameworks, Browser Developer Tools, postman, C++, and DevOps.
Read more
Spinebiz is an IT Enabled service provider.
Spinebiz is an IT Enabled service provider.
Agency job
via QuantumHunts by Aparna Raghavendran
Chennai
3 - 6 yrs
₹6L - ₹10L / yr
skill iconJava
Hibernate (Java)
Spring
J2EE
Struts
+4 more

Job Description

  • Contribute in all phases of the development lifecycle
  • Understand/learn the existing applications
  • Provide support on IT Applications to customers
  • Prepare and produce build release
  • Strive for continuous improvement, developing well designed and efficient code
    • Keep up with changes in technology and propose solutions
  • Ensure defect free deliveries by actively participating in quality assurance

Education & Job Qualification

 

  • Good academic qualifications
  • Experience in developing web applications using Java, Spring, Hibernate, DWR, JSP
  • Knowledge in Oracle Database concepts
  • Sound knowledge in the following is a must
    o Hibernate
    o Spring
    o Oracle & MongoDb
    o HTML & CSS
    o Javascript
    o Jquery
    o Angular 4
    o Node JS

    Knowledge of Japer Reports will be an added advantage
  • Good communication skills and be a good listener
  • Problem solving skills
  • Willingness to learn and do all development activities including quality assurance
  • Team player

 

Read more
Smart AdServer
at Smart AdServer
1 recruiter
Romain Job
Posted by Romain Job
New York
4 - undefined yrs
₹5L - ₹10L / yr
Client Management
Business Development
Sales
Presales
Salesforce
We have a strong technology with a great footprint in Europe and are expanding rapidly in Northern America.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos