
Key Responsibilities:
- Develop and execute a strategic vision for customer support, aligned with company goals and customer-centric values.
- Lead, mentor, and grow a high-performing customer support team, fostering a culture of excellence and empathy.
- Establish and track key performance indicators (KPIs) to measure support team efficiency, response time, and customer satisfaction.
- Implement scalable processes, tools, and systems to handle support inquiries across multiple channels (email, chat, phone, social media).
- Collaborate closely with product and engineering teams to identify and resolve product-related issues and advocate for customer-centric improvements.
- Create and maintain a knowledge base, FAQs, and self-service resources to empower customers and reduce support ticket volume.
- Analyze support trends and customer feedback to inform product development and enhance the overall customer experience.
- Manage escalations and ensure timely and effective resolution of complex customer issues.
- Drive initiatives to improve customer retention, engagement, and loyalty through exceptional service.

About Stable Money
About
About Stable Money
Stable-Alpha aims to build India's most trusted wealth tech platform, focusing on fixed-income investments. We're here to offer tailored solutions to retail investors that maximize and generate predictable returns, coupled with a sacrosanct focus on risk reduction.
The household financial assets in India are overwhelmingly dominated by fixed income instruments and are typically low yielding, tax inefficient products. Alternate fixed income products are nuanced and often complex, which presents an opportunity for a platform like ours to simplify fixed income investing for the end user through discoverability, demystification and analytics driven custom fixed-income portfolios.
The tailwinds of a rising interest rate environment and a choppy stock market makes this a great time for a platform like ours to be launched into the market.
Our Investors
We are an early-stage startup and have raised USD 5 Million in seed funding! The round has been led by Matrix Partners India and Lightspeed India, with participation from Titan Capital, Mars Shot Ventures, and 40+ marquee angel investors.
Our team
Saurabh Jain is a graduate from IIT Bombay who has previously worked as the CEO of Navi Mutual Fund and was leading Swiggy’s expansion into 500+ cities.
Harish Reddy is a graduate from IIT Bombay and has deep expertise in building wealth product strategy. He was leading product strategy and the tech implementation at Estee Advisors. Both founders have extensive experience in wealth-tech businesses and complement each other to help build a scalable and value accretive business.
Tech stack
Candid answers by the company
Fintech Compay
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Performance Tester – Senior Engineer
Qualifications/Skillset Requirements Technical Requirements:
· 6+ years of experience with building/utilising in-house or industry-standard performance test automation using tools like JMeter, BlazeMeter, Taurus, NeoLoad, LoadRunner(Optional)
· Strong scripting experience including, but not limited to Bash, Python, Perl, Java
· Working knowledge of TCP/IP, networking topology and experience with network packet-level analysis for troubleshooting
· Experience in system monitoring techniques and tools such as Perfmon, Linux Performance Observability
· Experience with one or more Application Performance Management software such as Opnet Riverbed APM, AppDynamics or New Relic.
· This position requires a dynamic, hard-working and ambitious individual with excellent oral and written communication skills.
· Knowledge of Unix/Windows hardware, software, and applications environments (Java, .Net and Open Source) and a solid understanding of their associated capacity and performance indicators
· Experience in investigating and solving complex application/infrastructure performance issues
· Troubleshooting and JVM optimisation experience with applications deployed on Tomcat/Apache/IIS/Jboss/Websphere containers
· Experience in working with Docker Containers, Kubernetes, Cloud platform AWS/Azure/GCP
Key Skills:
· Good Skills on one or more Application Performance Management tools – Opnet Riverbed/AppDynamics/Dynatrace/New Relic
· Experience in troubleshooting Java/.Net application performance
· Experience with Database Performance Analysis - Oracle/MySQL/SQL Server/DB2/Hadoop
· Experience in troubleshooting virtualised infrastructure (compute and storage) performance using tools such as Splunk, vROPS and other industry-standard infrastructure performance tools
· Linux Performance Observability tools, Windows Performance Analysis of Logs (PAL)
· Experience with Spunk queries
· Experience with any capacity management tools
● 1-2 years in outbound focused sales position desired; customer-oriented background
required (sales, support, customer service) in B2B preferably
● Bachelor’s degree in business, marketing, or related field
● Excellent communication and interpersonal skills
● The ability to generate leads independently.
● Willingness to learn and apply the fundamentals of the MEDDIC Sales process approach
● Great to have-Artificial Intelligence, Machine Learning and/or Computer Vision
● Knowledge of the AI industry and emerging technologies

Job Description
SquareShift is a fast-growing cloud consulting company, solving cloud challenges through excellence in technology, thought leadership, and quality in execution. We are based in Singapore, with a world-class engineering team in India.
Founded by serial entrepreneurs, we are a team of tech-enthusiasts who have strong expertise in enterprise product development and cloud technologies.
Requirements
- 5+ years of professional experience in building and designing SaaS based web applications.
- Proven backend development skills with experience in a language like Ruby
- Knowledge of open-source technologies such as Apache, Solr, Lucene, Elastic Search, Memcached.
- Experience working with Product Management to build and release products in an agile environment.
- You are familiar with SDLC tools like Ant, Maven, Git, SVN, Jenkins, Travis, Puppet, Ansible, Docker.
- You have some knowledge around how AWS services and deployments work.
- You have excellent interpersonal skills and can explain complex problems to technical
Benefits
Why SquareShift?
We firmly believe that our growth, long term success & wellbeing as an organization are a direct outcome of the culture and teamwork. At SquareShift, you can expect,
- High-growth, collaborative environment with diverse and inclusive teams
- Continuous learning, enrichment, and development opportunities
- Competitive pay and allowances for professional development
- Flexible time off to relax and recharge
Website - squareshift.co
Position : Business Development Executive
Shift Timing : 10 AM to 7 PM - Monday to Saturday (Remote)
Company : JNJ Technologies & Services LLP - https://www.jnjtechnologies.co.in/
Location : Vijayawada, Andhra Pradesh
Language : English & Hindi
Salary : 2.50 LPA to 4.80 LPA
We are looking for a resilient, empathic Business Development Executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption.
Requirements:
• Bachelor's degree in business management, marketing, or related field.
• 0 - 3 years' relevant work experience in business development or similar field preferred.
• Excellent written and verbal communication skills.
• Ability to handle multiple projects simultaneously and work under pressure.
• Proficient in Microsoft Office and relevant software.
Responsibilities:
• Identifying profitable business opportunities
• Conducting extensive market research
• Creating actionable business strategies
• Nurturing relationships with clients
• Analyzing market trends.
Interested Candidates can drop an e-mail along with their CV and cover letter


Job Description :
- Strong understanding of the Ruby programming language and Rails framework
- Proficiency in Javascript including experience with React, Angular or Vue
- Database understanding (Postgres/MySQL)
- Previous experience maintaining production applications
- Focus on writing clear, maintainable, tested code.
Skills Required :
- Navigating and understanding a large codebase
- Experience with Git continuous integration and regular deployments
- Understanding and appreciation for UX and usability
- Excellent communication skills and diligent ability to contribute to the team by performing code reviews,
- Writing tests using Rspec and Capybara.


You will be a part of the engineering team who focuses on user onboarding, licensing, marketplace stores, sales analytics dashboard and CRM’s integration pipeline.
Responsibilities:
- Driving end-to-end, design and implementation of features and UI.
- Design, develop, and maintain integrations with multiple file types, and existing software packages.
- Build software for a first-class onboarding experienceCollaborate with sales, marketing and engineering teams for requirements through to delivery.
- Design and implement marketplace and payment integrations.
- Build the front-end of applications through appealing visual design
- Develop and manage well-functioning web-based storage and applications
- Test software to ensure responsiveness and efficiency
- Troubleshoot, debug and upgrade software.
- Create security and data protection settings.
- License/admin level features access settings.


Sankey Solutions, Thane.
We are looking for a Tech PM role – who are having the ability and keenness, to adapt and implement new technologies fast, and has a learning attitude and preference for learning over knowing. Organized, customer-facing, analytical, and technically sound lead who is interested in guiding key business decisions. The position holder will be working as a technical lead for Sankey Solutions and play a key role in driving projects through the whole lifecycle. Be able to think about all aspects of the problem and propose the right business and technical solutions.
Technical skills
• 5 to 10 years’ experience in Project Management and handling team
• Take end to end ownership to lead cross-functional teams to successfully deliver multiple software development projects supporting various business units.
• Design, Architect, develop application using multiple tech stack.
• Understanding of client-side web technologies like React/Redux Js JavaScript, J-Query, HTML, CSS.
• Understanding one of the core technologies like Java/Python/Php/.Net • Understanding of DB in PL/SQL, SQL DB design/ performance analysis for DB. Knowledge of cloud technologies will be added advantage.
• Ensure that solutions are being delivered as per standards of availability, scalability and security point of view and that are done on time with the highest quality.
• Ensure that all delivery artefacts are reviewed and are according to the standards and guidelines Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements.
Soft Skills
• Should have good communication and direct interaction with customer on daily basis.
• Should grasp things quickly on new technologies and implement it for Project requirements.
• Handle resources and get hands on to solve technical problems faced by the delivery team.
• Maintain comprehensive knowledge of industry standards, methodologies, processes and best practices
Requirements:
- Role- Tech PM
- Job Qualifications: Only IT graduate (Technical background)
- Job Location(s) – Mumbai, Thane
- Industry Type IT - Software, Software Services
- Functional Area IT Software - Application Programming
- Maintenance Employment Type - Full Time, Permanent
- Role Category- Project Management
- Conducting interviews and sorting through applicants to fill open positions.
- Assessing applicants' knowledge, skills, and experience to best suit open positions.
- Completing paperwork for new hires.
- Providing recruitment reports to team managers.



