Senior Manager - Customer Success

Job Overview :

We are seeking a passionate and experienced Full Stack Developer with a strong background in Java and modern front-end technologies. The ideal candidate should possess a keen analytical mindset, be comfortable working in a cross-functional, fast-paced environment, and demonstrate the ability to take ownership of technical challenges. This role involves end-to-end development, from understanding business requirements to delivering scalable, high-quality solutions, while continuously seeking improvement and innovation. 

KEY RESPONSIBILITIES 

• Analyze entity relationships to design and implement efficient, scalable code solutions.
• Develop reports and conduct thorough analysis to identify defects and recommend enhancements. 
• Perform root cause analysis to resolve issues effectively and prevent recurrence. 
• Offer technical recommendations and develop improvement plans based on data-driven insights. 
• Apply a curious, problem-solving mindset to tackle complex business challenges and propose innovative solutions.   

 REQUIRED QUALIFICATIONS: 

• 5+ years of hands-on experience with Java, HTML5, Angular, TypeScript, JavaScript, and React. 
• Demonstrated knowledge or strong interest in full stack development. 
• Solid experience working with RESTful services, independent of platform.
• Proficiency in Oracle or SQL Server, with the ability to define data flow, high-level data design, and relationships.
• Exposure to AWS Cloud technologies and cloud-based development. 
• Working knowledge of version control tools such as Git or SVN.
• Experience implementing automated testing platforms and writing unit tests. 
• Proven ability to collaborate with cross-functional teams including Technical Leads, Product Managers, and Designers. 
• Strong communication skills with a flexible, team-oriented approach. 
• Prior experience working with US-based clients and adaptability to shifting priorities. 
• Self-driven and accountable, with a strong sense of ownership and responsibility.

Overview: 

We are seeking an experienced Node.js developer with a passion for esports to join our team. The ideal candidate will have a strong track record of building and maintaining web applications using Node.js and a proven ability to work effectively in a team environment. Experience in the esports industry is a plus. 

Responsibilities: 

• Develop and maintain web applications using Node.js and related technologies 
• Write clean, maintainable, and efficient code 
• Collaborate with the design and product management teams to implement new features and functionality 
• Work with the DevOps team to ensure proper deployment and monitoring of applications 

• Troubleshoot and debug issues as they arise 
• Write and maintain comprehensive documentation 

Requirements: 

• Strong professional experience with JavaScript and Node.js 
• Experience with building and deploying web applications 

• Familiarity with web development frameworks such as Express or Koa 
• Experience with Git and version control 
• Strong problem-solving and communication skills 

Preferred: 

• Experience in the esports industry 

• Experience with cloud technologies such as AWS or Azure 
• Familiarity with front-end development technologies such as HTML, CSS, and React 
• Experience with data persistence technologies such as MongoDB or MySQL 
• Experience with testing frameworks such as Jest or Mocha 

Kunato.AI is a NY-based IT firm helping to create the first marketplace that monetizes digital content on the internet (i-commerce). We have patented our technology - a quantitative deep tech system that predicts, assigns, and updates the value of any digital content in real time without the need for human intervention. Our system has the potential to create a new digital goods marketplace that will revolutionize the way we consume, create and search for content on the Internet.

We are looking for a Rust Developer (with 2-6years of experience) to join our cutting-edge development team as it grows. The candidate must be comfortable working in an agile environment and has the ability to take the lead when necessary.

Roles and Responsibilities:

• Responsible for developing the product as per the product specification defined by the product managers
• Responsible for preforming research on the best methods of implementing the requirements
• Author and curate technical documentation to support delivery, maintenance, and adoption
• Work with programmers, engineers, and management heads to identify process improvement opportunities, propose system modifications, and devise governance strategies to optimize the overall performance
• Design and develop automated deployment and maintenance mechanisms
• Solving development challenges and making architectural decisions by understanding the larger picture of the projects goals
• Expanding your existing skill-set, and picking up on various rust dependent frameworks
• Confidently communicating and collaborating with your fellow developers in a remote team environment

Essential skills:

• Must have experience in Rust programming language
• Have excellent knowledge of different data structures and algorithms
• Working knowledge of any other programming language Python, Java, or JavaScript is good to have
• Experience with, or understanding of, Kafka or Redis, Cloud infrastructure services, Docker is an added advantage
• Experience with SQL or NoSQL databases, MySQL, MongoDB, Elasticsearch, etc.
• Experience in Backend and APIs development
• Experience in analysing and optimizing the platform’s performance
• Excellent verbal communication skills

• Expert level knowledge in Microsoft Active Directory Services (DCS, DNS, and DHCP)
• Expert level knowledge in O365 (Email, OneDrive, SharePoint, and other O365 components)
• Hands-on experience in System Center Configuration Manager (SCCM)
• Experience with Windows Intune as MDM
• Hands-on experience with a hybrid model of exchange environments
• Scripting experience using PowerShell
• Experience building Windows and Mac Imaging
• Experience using VMWare ESX enterprise virtualization platform
• Must have experience with Windows and MAC desktop operating systems
• Must have knowledge of server hardware and operating systems
• Must have knowledge of network connectivity i.e. TCP/IP
• Strong knowledge of server technologies – i.e. Windows 2008 and 2012
• Knowledge of compliance initiatives i.e. SOX, SAS70, PCI, and ITIL
• Experience with JAMF Mac Management system.

• Configures all servers and workstation hardware according to the organization's standards
• Maintains and manages Office365 Platform – including all critical technologies such as email, SharePoint, OneDrive
• Strong knowledge of SCCM including setup, managing, and maintenance of a Global Infrastructure
• Installs upgrades and configures network printing, directory structures, rights, software, and files services
• Group Policy Administration including troubleshooting and management - creation and testing of new policies.
• Provides World Class Customer Service to the company workforce
• Manage IT technical initiatives and coordinate work priorities.
• Mentor other IT team members and provide guidance as necessary.
• Provide strategic guidance and forward-looking solutions with respect to Corporate IT-owned systems and services.
• Provides 24x7 production support to the enterprise via on-call rotation
• Processes requests from internal ticketing systems
• Provides support for compliance initiatives i.e. SOX, SAS70, PCI, and ITIL
• Ensures project documents are complete, current, and stored appropriately
• Prepares and maintains documentation of application and hardware configurations
• Assigns, documents, and maintains computer logins, certificates, passwords, and access profiles for software applications, network access, and telecommunications systems
• Reviews, writes, documents, and tests server and pc hardening policies according to the company Global Security team’s guidelines.
• Diagnoses and repairs servers within both virtual and physical environments
• Installs security identification and apparatus to computer hardware and peripherals
• Assists in troubleshooting servers\desktops within the v-Sphere
• Identifies potential security issues and recommended strategy to ensure site security
• Coordinates third-party maintenance for hardware and software
• Response to needs and questions of users concerning their access to network resources.
• Reviews reports, files, and messages to identify instances of possible security infractions
• Tests computer systems to evaluate the effectiveness of security
• Responds to inquiries regarding data and computer security, policies, and procedures
• Assists in the planning, communication, testing, and implementation of disaster recovery procedures
• Participate in security and application troubleshooting and incident problem resolutions with other infrastructure teams, including storage, messaging, networking, and servers
• User account and Security/Distribution group management

• Provides mentoring and training to other staff members
• Writes process and procedural documentation including requirements
• Researches and evaluates new technologies
• Makes self available to other staff members as a source of information
• Develops and coordinates knowledge transfer
• Interacts with business units to gather, define, and organize the delivery of a business solution

• Works under limited supervision
• Relies on instructions and pre-established guidelines to perform the functions of the job
• Familiar with a variety of the field's concepts, practices, and procedures
• Requires a very high level of technical skill in the field of expertise

• Typically requires 4 to 8 years of related experience
• Preferred certification in Microsoft technologies
• Excellent written and oral communication skills
• Must be able to exchange information with all levels of internal and external customers
• Sets priorities, based on workload, using past experiences as a guideline
• Must have good collaboration skills

Job Description:

We are looking for an iOS developer responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers.

Your primary focus will be the development of iOS applications and their integration with back-end services.

You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products are essential.

Responsibilities:

Design and build applications for the iOS platform

Ensure the performance, quality, and responsiveness of applications

Collaborate with a team to define, design, and ship new features

Identify and correct bottlenecks and fix bugs

Help maintain code quality, organization, and automatization

Skills:

Proficient with Objective-C or Swift (depending on project requirements), and Cocoa Touch

Experience with iOS frameworks such as Core Data, Core Animation, etc.

Experience with offline storage, threading, and performance tuning

Familiarity with RESTful APIs to connect iOS applications to back-end services

Knowledge of other web technologies and UI/UX standards

Understanding of Apple's design principles and interface guidelines

Knowledge of low-level C-based libraries is preferred

Experience with performance and memory tuning with tools (such as Instruments and Shark, depending on project needs)

Familiarity with cloud message APIs and push notifications

A knack for benchmarking and optimization

Proficient understanding of code versioning tools (such as Git, Mercurial or SVN)

Familiarity with continuous integration

Make sure to mention any frameworks, libraries, or any other technology relevant to your project

• Experience  5 to 8 years.
• Role responsible for implementing and customizing BMC solutions in DSM space Candidates with strong experience in Remedy ITSM implementation (design/ upgrade/ installation/ customization/ integration) CMDB, SRM, MyIT and
• SmartIT Experience on UNIX operating system and ITIL framework. 
• Strong Java skills will be an additional plus Excellent presentation abilities (e.g. product features demonstrations, basic workshops) to customers and ability to lead the project