Key Responsibilities:
- Develop and execute a strategic vision for customer support, aligned with company goals and customer-centric values.
- Lead, mentor, and grow a high-performing customer support team, fostering a culture of excellence and empathy.
- Establish and track key performance indicators (KPIs) to measure support team efficiency, response time, and customer satisfaction.
- Implement scalable processes, tools, and systems to handle support inquiries across multiple channels (email, chat, phone, social media).
- Collaborate closely with product and engineering teams to identify and resolve product-related issues and advocate for customer-centric improvements.
- Create and maintain a knowledge base, FAQs, and self-service resources to empower customers and reduce support ticket volume.
- Analyze support trends and customer feedback to inform product development and enhance the overall customer experience.
- Manage escalations and ensure timely and effective resolution of complex customer issues.
- Drive initiatives to improve customer retention, engagement, and loyalty through exceptional service.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Stable Money
About
About Stable Money
Stable-Alpha aims to build India's most trusted wealth tech platform, focusing on fixed-income investments. We're here to offer tailored solutions to retail investors that maximize and generate predictable returns, coupled with a sacrosanct focus on risk reduction.
The household financial assets in India are overwhelmingly dominated by fixed income instruments and are typically low yielding, tax inefficient products. Alternate fixed income products are nuanced and often complex, which presents an opportunity for a platform like ours to simplify fixed income investing for the end user through discoverability, demystification and analytics driven custom fixed-income portfolios.
The tailwinds of a rising interest rate environment and a choppy stock market makes this a great time for a platform like ours to be launched into the market.
Our Investors
We are an early-stage startup and have raised USD 5 Million in seed funding! The round has been led by Matrix Partners India and Lightspeed India, with participation from Titan Capital, Mars Shot Ventures, and 40+ marquee angel investors.
Our team
Saurabh Jain is a graduate from IIT Bombay who has previously worked as the CEO of Navi Mutual Fund and was leading Swiggy’s expansion into 500+ cities.
Harish Reddy is a graduate from IIT Bombay and has deep expertise in building wealth product strategy. He was leading product strategy and the tech implementation at Estee Advisors. Both founders have extensive experience in wealth-tech businesses and complement each other to help build a scalable and value accretive business.
Tech stack
Java
NextJs (Next.js)
FlutterCandid answers by the company
Fintech Compay
Company social profiles
Similar jobs
Flutter
Vue.js
React.js
iOS App Developmentand design with the experience and credentials to back up that passion.
Someone who can take ownership of applications, solve technical
challenges and take pride in their solutions and code.
The ideal candidate will have experience building native applications,
javaScript knowledge and a portfolio of applications already published
either in the app store or self-hosted.
You’ll be a key member of the team tasked with contributing to a
number of high-value projects within Kinara to educate the teams to
increase the effectiveness of technology solutions
Essential Skills:
● Have one or more iOS/Android apps developed with Flutter.
Either deployed on the AppStore/Google Play or available on
Github
● 3+ years in mobile/web software development;
● 2 years of experience in developing Flutter applications.
● Good understanding of flutter state management approaches.
● Understanding of the Agile development life-cycle
● Strong understanding of OOP concepts.
● Experience with Git.
● Proven experience in writing readable code, creating extensive
documentation for existing code and refactoring previously
written code.
● Typescript/JS experience.
Good to Have
● Vue/React experience.
● Firebase/Realm experience.
● NoSQL & SQL experience
Amazon Web Services (AWS)Overview
adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.
Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.
Job Description
We are seeking a skilled Cloud Data Engineer who has experience with cloud data platforms like AWS or Azure and especially Snowflake and dbt to join our dynamic team. As a consultant, you will be responsible for developing new data platforms and create the data processes. You will collaborate with cross-functional teams to design, develop, and deploy high-quality frontend solutions.
Responsibilities:
Customer consulting: You develop data-driven products in the Snowflake Cloud and connect data & analytics with specialist departments. You develop ELT processes using dbt (data build tool)
Specifying requirements: You develop concrete requirements for future-proof cloud data architectures.
Develop data routes: You design scalable and powerful data management processes.
Analyze data: You derive sound findings from data sets and present them in an understandable way.
Requirements:
Requirements management and project experience: You successfully implement cloud-based data & analytics projects.
Data architectures: You are proficient in DWH/data lake concepts and modeling with Data Vault 2.0.
Cloud expertise: You have extensive knowledge of Snowflake, dbt and other cloud technologies (e.g. MS Azure, AWS, GCP).
SQL know-how: You have a sound and solid knowledge of SQL.
Data management: You are familiar with topics such as master data management and data quality.
Bachelor's degree in computer science, or a related field.
Strong communication and collaboration abilities to work effectively in a team environment.
Skills & Requirements
Cloud Data Engineering, AWS, Azure, Snowflake, dbt, ELT processes, Data-driven consulting, Cloud data architectures, Scalable data management, Data analysis, Requirements management, Data warehousing, Data lake, Data Vault 2.0, SQL, Master data management, Data quality, GCP, Strong communication, Collaboration.
Data Analytics
Data ScienceKey Responsibilities:
- Data Collection and Preparation:
- Gathering data from various sources (databases, APIs, files).
- Cleaning and preprocessing data (handling missing values, outliers, inconsistencies).
- Transforming data into a suitable format for analysis.
- Data Analysis:
- Performing exploratory data analysis (EDA) to identify patterns and trends.
- Applying statistical techniques and machine learning algorithms.
- Creating data visualizations (charts, graphs) to communicate findings.
- Model Development and Evaluation:
- Assisting in the development and training of machine learning models.
- Evaluating model performance using appropriate metrics.
- Contributing to model tuning and optimization.
About ProjectDiscovery
ProjectDiscovery is an open-source powered cyber security company with a mission to democratize security. With one of the largest open-source security communities in the world, we host contributions from security researchers and engineers to our 20+ open-source projects, including tools like Nuclei and httpx, which have earned us over 100k GitHub stars and millions of downloads.
We’re a passionate, globally distributed team of ~35, driven by the shared mission of revolutionizing the application security landscape. Backed by $25M in funding, we’re looking for talented individuals to join us in Jaipur office.
Learn more at:
🌐 ProjectDiscovery.io
📂 ProjectDiscovery GitHub
About the Role
As a Product Frontend Engineer at ProjectDiscovery, you'll craft snappy, responsive, and scalable user interfaces. Working closely with our design, engineering, and founders, you'll create intuitive tools that empower both enterprise users and the thousands of individual users at scale.
In this role, you will:
- Build new user-facing features with beautiful and scalable UI components
- Implement complex React components like the virtualized rendering of large data tables with filters, real-time streaming, pagination and grouping.
- Create reusable and scalable react components e.g. shadcn/ui for dynamic interfaces.
- Act like owners, actively refine the front-end experience and performance.
- Work closely with founders and design engineers to implement new features.
- Improve application performance by profiling
Why Join Us?
- Competitive compensation package and stock options. (with extended exercise terms)
- Inclusive Healthcare Package.
- Learn and grow - we provide mentorship and send you to events that help you build your network and technical skills.
- Learn with intense innovation and software shipping cycles. We ship multiple times a week and push major releases a couple of times a month.
Our Interview Process
We identify talent through a streamlined process:
- We value efficiency and technical excellence in our hiring process:
- Application Review: Your application is reviewed by a technical team member.
- Initial Screening: A short call to understand your background, goals, and fit.
- Technical Rounds:Coding Assessment: Solve challenges using our tech stack.
- Create PR: Develop or enhance a feature related to one of our open-source tools.
- Final Round: Showcase your work, share your vision, and discuss how you can contribute to ProjectDiscovery at our office in Jaipur.
Apply Now to join ProjectDiscovery and help create exceptional user experiences while shaping the future of application security.
Company Description:
Understand the who, what, and why of QED42
At QED42, we think of ourselves as a team of emphatic and imaginative people who build brands and customer experiences. Over the last 13 years, with an aim to take digital forward, we’ve lived through different versions of building better, by focusing on increased community connections, workplace flexibility, and a culture that doesn’t say it subtly but screams - ‘Experiment — Fail — Succeed.’We believe QED42's strength lies in our inclusive community of people; the eternal optimists and torchbearers of an ever-evolving digital ecosystem.
Our marquee customers include - Unicef, Nestle, Novartis, Warner Music Group, Sony, Stanford Graduation School of Business, ILAO, SABMiller, FILA, PwC, and more.
Why work at QED42?
Apart from endless opportunities to do great meaningful work for industry leaders and startups with ambitious goals – at QED42 we care for QEDians and their loved ones through our holistic approach to benefits and perks. Being there with our people every step of the way. From health insurance, and free online consultations to mental health apps, to time when you need it.
A glimpse of your life at QED42
There’s life at work and then there’s life beyond work. We want everyone to be well, travel frequently, have time to volunteer, and get the support they deserve while living their best life at QED42.
Job Description
Objective:
To be successful in this role, you should have previous experience in managing different revenue channels like - OB, IB, Account-based sales, and partnerships, and should have an exemplary record in Managing Outbound Sales processes end to end - cohort research, developing leads by outbound sales campaigns, meeting sales targets.
Experience in developing IT services and Sales pipelines will help you meet expectations from this role. Experience dealing with Open Source services in various technologies is desirable but optional. Experience in tools such as - CRMS (like Zoho and Hubspot), customer data tools (like Apollo and Zoominfo), OB process tools (email tools, calling tools), and networking tools (like Linkedin and Sales navigator) is a must. Good communication skills are necessary to cultivate strong customer relationships, from the first contact until you close the deal. You will also extend account management and customer feedback/surveys for continuous improvement.
The prime KPI will be revenue from outbound processes and new accounts. The secondary KPI will be revenue from all channels.
If you are motivated and outcome-driven and enjoy working in the technology space with cross-functional teams, we would like to meet you!
Responsibilities:
- Research, prospect, educate, qualify, and develop Target Accounts to create sales-ready leads and opportunities.
- Personalize content for the decision-makers by researching and creating compelling business pitches.
- Research accounts, identify key players, generate interest and develop accounts to stimulate opportunity.
- Interact with prospects via telephone, email, social, and other digital forums.
- Disseminate opportunities via a stable connection with the business and project teams.
- Work with external agencies and utilize digital platforms like LinkedIn to create opportunities for business conversations with client CTOs and CMOS and decision-makers in these departments.
- Become a trusted resource and develop superior relationships with prospects
- Consistently achieve qualified opportunity quotas (at the top of the funnel) and revenue quotas (at the bottom of the funnel) to ensure growth objectives.
- Manage end to end - email, phone, and social campaigns to create a business pipeline
- Manage all Leads and deals in CRM & ensure a great customer experience
- Provide closed-loop feedback to ensure continuous process optimization.
Mandatory Experience:
- CRM creation & maintenance, hands-on experience in all tools for -
- Research, prospect, contact finding, outreach, etc.
- Excellent communication and relationship-building skills and customer orientation.
- A go-getter, driven by metrics, with experience in owning Sales KPIs (both - top and bottom funnel)
- Experience in dealing with businesses and decision-makers, experience in international markets (at least one of the USA, Europe, and Australia).
- Bid management, RFP management, Client negotiations, Deal closures, and contract management experience are a must.
- Experience managing teams/individuals for research, lead generation and funnel.
Qualifications
Mandatory requirements:
- 7 years experience with at least 5 years in a business development role in IT-Sales (products & services)
- Business or Technology graduation is a must. MBA - Marketing (preferred).
- Hands-on experience with CRM, Sales, and analytics tools like Zoho, Hubspot, SalesForce, ZoomInfo, Adapt, LinkedIn Sales Navigator, etc. (required)
- Experience in segmentation, positioning, and targeting to create a Sales funnel and experience in closing revenue targets of USD 1M.
Additional Information
What you will get:
- A company that is proud of the quality of its work and invested in your personal development & well-being.
- A team that respects openness does its job well, values customers, and plays fairly.
- Individuals who are fun to work with are invested in each other's growth and take their values seriously.
- Dedicated time for self-improvement, socializing, and collaboration (Conferences /Camps, Certifications, Parties, Lunch & Learn Sessions, Celebrations, and Company Retreats).
- Flexible work schedule so long as you uphold your commitments to your family, team, and clients.
- Competitive salary, incentives, insurance, and many perks.
- Responsible for the end to end student admission cycle.Handling of student enquiries effectively.
- Explaining the candidate about the available IT courses and its payment plans and resolving their doubts and queries accordingly.
- Following up with the candidate for joining the course/ programme and for the payment.
- Making follow up calls for due payments from the candidates.
- Timely updation and scheduling of upcoming batches to all the concerned team members, trainers and students.
- Achieving targets set by the Reporting Manager.
- Maintain a MIS of the students who have taken admissions or have done enquiries
- Enhances admissions department and institute reputation by accepting ownership for accomplishing new and different requests for admissions.
- Any other work allotted by the Reporting Manager.
ScalaWHAT YOU WILL DO:
-
● Create and maintain optimal data pipeline architecture.
-
● Assemble large, complex data sets that meet functional / non-functional business requirements.
-
● Identify, design, and implement internal process improvements: automating manual processes,
optimizing data delivery, re-designing infrastructure for greater scalability, etc.
-
● Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide
variety of data sources using Spark,Hadoop and AWS 'big data' technologies.(EC2, EMR, S3, Athena).
-
● Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition,
operational efficiency and other key business performance metrics.
-
● Work with stakeholders including the Executive, Product, Data and Design teams to assist with
data-related technical issues and support their data infrastructure needs.
-
● Keep our data separated and secure across national boundaries through multiple data centers and AWS
regions.
-
● Create data tools for analytics and data scientist team members that assist them in building and
optimizing our product into an innovative industry leader.
-
● Work with data and analytics experts to strive for greater functionality in our data systems.
REQUIRED SKILLS & QUALIFICATIONS:
-
● 5+ years of experience in a Data Engineer role.
-
● Advanced working SQL knowledge and experience working with relational databases, query authoring
(SQL) as well as working familiarity with a variety of databases.
-
● Experience building and optimizing 'big data' data pipelines, architectures and data sets.
-
● Experience performing root cause analysis on internal and external data and processes to answer
specific business questions and identify opportunities for improvement.
-
● Strong analytic skills related to working with unstructured datasets.
-
● Build processes supporting data transformation, data structures, metadata, dependency and workload
management.
-
● A successful history of manipulating, processing and extracting value from large disconnected datasets.
-
● Working knowledge of message queuing, stream processing, and highly scalable 'big data' data stores.
-
● Strong project management and organizational skills.
-
● Experience supporting and working with cross-functional teams in a dynamic environment
-
● Experience with big data tools: Hadoop, Spark, Pig, Vetica, etc.
-
● Experience with AWS cloud services: EC2, EMR, S3, Athena
-
● Experience with Linux
-
● Experience with object-oriented/object function scripting languages: Python, Java, Shell, Scala, etc.
PREFERRED SKILLS & QUALIFICATIONS:
● Graduate degree in Computer Science, Statistics, Informatics, Information Systems or another quantitative field.
Java
Spring Boot
KubernetesAmazon Web Services (AWS)About us:
GaragePlug is an all-in-one cloud platform that redefines a customer’s journey with automotive service businesses. GaragePlug harnesses the power of digitalization to help automotive service businesses achieve immense operational efficiency and build a highly impressionable customer experience that is sure to win any customer. GaragePlug aims to bring technological disruption to the automotive after-sales service & repair industry by taking the industry one step closer to the future. Currently, GaragePlug is trusted by hundreds of brands across 15+ countries and continues to expand across the world!
Experience:
At least 10 years of experience.
Consultant Role Description:
- Tech Lead with strong Expertise in Core Java & Spring boot.
- Hands-on in developing Microservices, Eureka service registry, and Docker, make use of OAuth for API Auth, Kubernetes, and Grafana.
- Knowledge of Cloud Technologies, AWS, CI/CD, Jenkins, and Testing methodologies is preferred.
- Hands-on to do API Documentation. Hands-on to invoke 3rd party REST / SOAP API invocations through REST template.
- Ability to design and architect solutions.
- Direct the integration of technical and engineering activities within projects.
- Knowledge of DevOps practices and tools.
- Ability to formulate and deliver solutions to complex problems in a large and diverse technology landscape with multiple teams.
- Recruit, coach, and mentor the best engineering talent
Preferable Location(s): Bengaluru, India Work Type: Part Time
Apply through this link
https://garageplug.freshteam.com/jobs/lUnYthmY9U84/consultant-architect" target="_blank">https://garageplug.freshteam.com/jobs/lUnYthmY9U84/consultant-architect
Go Programming (Golang)We are looking for a great Go developer who possesses a strong understanding of how best to leverage and exploit the language’s unique paradigms, idioms, and syntax. Your primary focus will be on developing Go packages and programs that are scalable and maintainable. You will ensure that these Go packages and programs are well documented and has a reasonable test coverage. You will coordinate with the rest of the team working on different layers of the infrastructure. A commitment to collaborative problem solving, sophisticated design, and quality product is essential.
Responsibilities
-
Writing scalable, robust,, testable, efficient, and easily maintainable code
-
Translating software requirements into stable, working, high performance software
-
Playing a key role in architectural and design decisions, building toward an efficient micro services distributed architectur
Skills
-
Strong knowledge of Go programming language, paradigms, constructs, and idioms
-
Knowledge of common Goroutine and channel patterns
-
Experience with the full site of Go frameworks and tools, including:
- Dependency management tools such as Godep, Sltr, etc.
- Go’s templating language
- Go’s code generation tools, such as Stringer
- Popular Go web frameworks, such as Revel
- Router packages, such as Gorilla Mux
-
Ability to write clean and effective Godoc comments
-
Familiarity with code versioning tools (such as Git, SVN, and Mercurial)
React.js
HTML/CSS
JavascriptExperience : 2-3+ Years
Roles & Responsibilities :
1) Must have knowledge of HTML, CSS and Javascript.
2) Have good problem solving skills (Data Structure and Algorithms).
3) Have understanding of brower api's, DOM and REST API's.
4) Should have hands on experience in working with Typescript.
5) Should be able to work in a small team, understand requirement and deliver the required output.
6) Should be able to write extensible, performant and testable code in typescript.
7) Must have experience in developing SPA using React, Redux, React Hooks.
8) Should have working knowledge of Version Control Sytems like GIT.
9) Should be able to convert given UX design to working application.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon