
Key Responsibilities:
- Develop and execute a strategic vision for customer support, aligned with company goals and customer-centric values.
- Lead, mentor, and grow a high-performing customer support team, fostering a culture of excellence and empathy.
- Establish and track key performance indicators (KPIs) to measure support team efficiency, response time, and customer satisfaction.
- Implement scalable processes, tools, and systems to handle support inquiries across multiple channels (email, chat, phone, social media).
- Collaborate closely with product and engineering teams to identify and resolve product-related issues and advocate for customer-centric improvements.
- Create and maintain a knowledge base, FAQs, and self-service resources to empower customers and reduce support ticket volume.
- Analyze support trends and customer feedback to inform product development and enhance the overall customer experience.
- Manage escalations and ensure timely and effective resolution of complex customer issues.
- Drive initiatives to improve customer retention, engagement, and loyalty through exceptional service.

About Stable Money
About
About Stable Money
Stable-Alpha aims to build India's most trusted wealth tech platform, focusing on fixed-income investments. We're here to offer tailored solutions to retail investors that maximize and generate predictable returns, coupled with a sacrosanct focus on risk reduction.
The household financial assets in India are overwhelmingly dominated by fixed income instruments and are typically low yielding, tax inefficient products. Alternate fixed income products are nuanced and often complex, which presents an opportunity for a platform like ours to simplify fixed income investing for the end user through discoverability, demystification and analytics driven custom fixed-income portfolios.
The tailwinds of a rising interest rate environment and a choppy stock market makes this a great time for a platform like ours to be launched into the market.
Our Investors
We are an early-stage startup and have raised USD 5 Million in seed funding! The round has been led by Matrix Partners India and Lightspeed India, with participation from Titan Capital, Mars Shot Ventures, and 40+ marquee angel investors.
Our team
Saurabh Jain is a graduate from IIT Bombay who has previously worked as the CEO of Navi Mutual Fund and was leading Swiggy’s expansion into 500+ cities.
Harish Reddy is a graduate from IIT Bombay and has deep expertise in building wealth product strategy. He was leading product strategy and the tech implementation at Estee Advisors. Both founders have extensive experience in wealth-tech businesses and complement each other to help build a scalable and value accretive business.
Tech stack
Candid answers by the company
Fintech Compay
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Minimum Qualifications:
- MS or BS in Computer Science or a related subject.
- At least five (5+) years of web application testing and automation experience.
- Taking complete ownership of product testing efforts.
- Proficiency in Java/ Python or any other Object-Oriented Language.
- Experience of Selenium & WebServices or REST API testing or backend testing
- Ability to design and develop test automation frameworks from scratch
- Experience in CI/ CD setup preferably with Jenkin
- Good analytical and problem-solving skills
- Expert in methodically developing use-cases-
- Expert at writing automation test cases using Selenium.
- Expert at testing the web application for both functionality and performance.
- Understands what world-class quality for SAAS Products
- Expert at communicating the QA results with the engineering teams
- Expert at increasing visibility for blocker/critical issues.
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Responsibilities
Seeking AWS Cloud Engineer /Data Warehouse Developer for our Data CoE team to
help us in configure and develop new AWS environments for our Enterprise Data Lake,
migrate the on-premise traditional workloads to cloud. Must have a sound
understanding of BI best practices, relational structures, dimensional data modelling,
structured query language (SQL) skills, data warehouse and reporting techniques.
Extensive experience in providing AWS Cloud solutions to various business
use cases.
Creating star schema data models, performing ETLs and validating results with
business representatives
Supporting implemented BI solutions by: monitoring and tuning queries and
data loads, addressing user questions concerning data integrity, monitoring
performance and communicating functional and technical issues.
Job Description: -
This position is responsible for the successful delivery of business intelligence
information to the entire organization and is experienced in BI development and
implementations, data architecture and data warehousing.
Requisite Qualification
Essential
-
AWS Certified Database Specialty or -
AWS Certified Data Analytics
Preferred
Any other Data Engineer Certification
Requisite Experience
Essential 4 -7 yrs of experience
Preferred 2+ yrs of experience in ETL & data pipelines
Skills Required
Special Skills Required
AWS: S3, DMS, Redshift, EC2, VPC, Lambda, Delta Lake, CloudWatch etc.
Bigdata: Databricks, Spark, Glue and Athena
Expertise in Lake Formation, Python programming, Spark, Shell scripting
Minimum Bachelor’s degree with 5+ years of experience in designing, building,
and maintaining AWS data components
3+ years of experience in data component configuration, related roles and
access setup
Expertise in Python programming
Knowledge in all aspects of DevOps (source control, continuous integration,
deployments, etc.)
Comfortable working with DevOps: Jenkins, Bitbucket, CI/CD
Hands on ETL development experience, preferably using or SSIS
SQL Server experience required
Strong analytical skills to solve and model complex business requirements
Sound understanding of BI Best Practices/Methodologies, relational structures,
dimensional data modelling, structured query language (SQL) skills, data
warehouse and reporting techniques
Preferred Skills
Required
Experience working in the SCRUM Environment.
Experience in Administration (Windows/Unix/Network/
plus.
Experience in SQL Server, SSIS, SSAS, SSRS
Comfortable with creating data models and visualization using Power BI
Hands on experience in relational and multi-dimensional data modelling,
including multiple source systems from databases and flat files, and the use of
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Ability to collaborate on a team with infrastructure, BI report development and
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- Conducting ongoing market research to align the industry requirements with the learner’s skill gaps, learning needs and understanding the employability gap among the target segment
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- Knowledge of approaches, systems and processes in education (secondary or higher), including tech-enabled learning
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Our client works as a battery swapping network so that instead of purchasing, it allows electric auto rickshaw drivers to swap batteries and pay for it as they use it. Their focus is on advantages like earning a non-stop battery for 150 KM, no waiting to charge till 100 KM and pay-as-you-go option till 50 KM.
Our client works as an App that focuses on providing comfort to people in terms of ride sharing, ride hailing and cashless payments. Their prominent features include digital payments, trained drivers, doorstep pickup, daily affordable pricing etc.
Headquartered in Delhi, our client was co-founded by three veteran entrepreneurs who are BITS Pilani alumni.
As a Fleet Sales Manager, you will be responsible for ensuring profitability of the company’s Fleet Sales division through the sale of swapping stations to the fleet operators and OEMs.
What you will do:
- Identifying target accounts and searching business contacts relevant to the company’s expansion opportunities
- Achieving set sales targets for the department
- Scheduling appointments with qualified leads, do the initial meeting and working upon closure
- Actively managing the sales process: lead generation, credentials pitch, consultative questioning, solutions pitch, negotiations and closing
- Maintaining client relationships and key accounts for the company
- Developing and maintaining sales funnel
- Creating compelling profit objectives and maximizing cross-selling and upselling opportunities by being up to date with company’s new product & service developments and constant analysis of client’s business needs vis-a-vis company’s offerings
- Developing strategic action plan for customer segmentation, competitor analysis to create value for the customers
Candidate Profile:
What you need to have:
- Graduation from any field
- 3+ years in a sales role
- Experience in B2B sales and corporate sales
- B2C sales
- Outstanding organizational skills
- Analytical mindset and good problem-solving skills
- Quantitative ability
- Attention to detail
- Exceptional interpersonal skills
- Excellent written and verbal communication
- Strong time-management skills
- Negotiation and project management skills
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- We are looking for young Dynamic who got a Flair for Marketing and Bidding.
- Good in communication skills and good emailing etiquette.
- Extensive experience in Cold Calling and Lead generation for International Markets such as US / UK / Europe.
- Should have an experience to bring IT services Projects.
- Excellent interpersonal, communication and presentation skills.
- Exceptionally skilled at forging long-term relationships.
- Ability to develop good relationships with current and potential clients.
- Excellent leadership and communication skills.
- Experience in project management and/or sales.
- Knowledge of productivity tools and software.
- High attention to detail and a focus on fact-based decision making.

Experience in Core PHP. |
Experience in Laravel Frameworks. |
Understanding of open source eCommerce platforms like Woocommerce, Magento. |
Experience in REST API's integrations. |
Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3 |

Job Description
Job Summary
Vichinth is looking for a creative Graphic designer with up-to-date knowledge to create highly visually impactful design . You will work on a variety of image styles, including websites, White papers, blogs, Infographics etc. and you will cooperate with our content and social media teams to undertake these tasks.
Responsibilities and Duties
*- Work with a wide range of media using graphic design software.
- Think creatively and develop new design concepts, graphics, videos, and layouts.
- Prepare rough drafts and present your ideas.
- Amend final designs to clients comments and gain full approval.
Qualifications and Skills
- Proven graphic designing experience.
- Demonstrable graphic design skills with a previous portfolio of high fidelity design.
- Identify and prospect new Business Opportunities via personalized emails, Telephonic calls, prospecting via Social Media Platforms such as LinkedIn, Twitter, online Databases, Websites.
- Schedule potential Client meetings
- Constantly work with Sales and Marketing Heads to strategize on Pipeline building and its progress.
- Work closely with Sales and Marketing teams to achieve Monthly/Quarterly revenue Goals.
- Prepare and Analyse lead Generation pipeline via Reports and Dashboards and give insights on the way ahead.
- Manage Sales Funnel while interacting with Prospective clients and maintain relationships for re-marketed prospects.

