Key Responsibilities:
- Develop and execute a strategic vision for customer support, aligned with company goals and customer-centric values.
- Lead, mentor, and grow a high-performing customer support team, fostering a culture of excellence and empathy.
- Establish and track key performance indicators (KPIs) to measure support team efficiency, response time, and customer satisfaction.
- Implement scalable processes, tools, and systems to handle support inquiries across multiple channels (email, chat, phone, social media).
- Collaborate closely with product and engineering teams to identify and resolve product-related issues and advocate for customer-centric improvements.
- Create and maintain a knowledge base, FAQs, and self-service resources to empower customers and reduce support ticket volume.
- Analyze support trends and customer feedback to inform product development and enhance the overall customer experience.
- Manage escalations and ensure timely and effective resolution of complex customer issues.
- Drive initiatives to improve customer retention, engagement, and loyalty through exceptional service.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Stable Money
About
About Stable Money
Stable-Alpha aims to build India's most trusted wealth tech platform, focusing on fixed-income investments. We're here to offer tailored solutions to retail investors that maximize and generate predictable returns, coupled with a sacrosanct focus on risk reduction.
The household financial assets in India are overwhelmingly dominated by fixed income instruments and are typically low yielding, tax inefficient products. Alternate fixed income products are nuanced and often complex, which presents an opportunity for a platform like ours to simplify fixed income investing for the end user through discoverability, demystification and analytics driven custom fixed-income portfolios.
The tailwinds of a rising interest rate environment and a choppy stock market makes this a great time for a platform like ours to be launched into the market.
Our Investors
We are an early-stage startup and have raised USD 5 Million in seed funding! The round has been led by Matrix Partners India and Lightspeed India, with participation from Titan Capital, Mars Shot Ventures, and 40+ marquee angel investors.
Our team
Saurabh Jain is a graduate from IIT Bombay who has previously worked as the CEO of Navi Mutual Fund and was leading Swiggy’s expansion into 500+ cities.
Harish Reddy is a graduate from IIT Bombay and has deep expertise in building wealth product strategy. He was leading product strategy and the tech implementation at Estee Advisors. Both founders have extensive experience in wealth-tech businesses and complement each other to help build a scalable and value accretive business.
Tech stack
Java
NextJs (Next.js)
FlutterCandid answers by the company
Fintech Compay
Company social profiles
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Location - Remote (India)
Key Responsibilities
• Design, develop, and maintain database schemas, stored procedures, views, and queries in SQL Server and MySQL.
• Identify and resolve query performance bottlenecks using execution plans, indexing strategies, and tuning techniques.
• Conduct regular database health checks and performance reviews to ensure optimal operation.
• Collaborate with development and operations teams to support application data requirements.
• Write and optimize complex SQL scripts to meet business and operational needs.
• Support the DBA Team Lead with day-to-day database operations and incident resolution.
• Assist in monitoring database availability, integrity, and backups.
• Document database structures, procedures, and changes in a clear and organized manner.
• Implement best practices for data storage, retrieval, and processing efficiency.
• Contribute to the continuous improvement of database standards and internal processes.
• Identify and effectively prioritize situations requiring urgent attention.
• Stay current with system information, database technologies, changes, and updates.
• Experience with cloud-managed databases (e.g., Microsoft Azure SQL Database, Amazon RDS) and understanding of scaling, cost optimization, and high availability in cloud environments.
• Hands-on exposure to database automation and CI/CD practices (schema versioning, deployment pipelines, Infrastructure as Code).
• Strong knowledge of high availability and disaster recovery design, including replication, failover, and defined RPO/RTO ownership.
• Familiarity with database security best practices (encryption, access control, auditing, and protection of sensitive/regulated data).
• Experience with monitoring and observability tools, with a proactive approach to performance tuning and alerting.
• Scripting ability (PowerShell, Python, or Bash) to automate routine database operations and reduce manual effort.
• Experience with database migrations, version upgrades, or modernization initiatives (on-prem to cloud or legacy to current platforms).
• Ability to operate in a DevOps-oriented environment, partnering closely with engineering teams and owning database performance tied to application SLA.
• Proficiency in T-SQL and/or standard SQL.
• Ability to multi-task and adjust priorities quickly in a fast-paced environment.
• Ability to research and implement solutions using available technical resources.
• Strong analytical and problem-solving skills with attention to detail.
• Ability to clearly communicate technical concepts to non-technical stakeholders.
• Advanced knowledge of database performance tuning and query optimization.
• Familiarity with cloud database platforms such as Microsoft Azure SQL, AWS RDS, or equivalent.
• Experience with database deployment automation and CI/CD pipelines.
• Understanding of high availability, disaster recovery, and data protection strategies.
• Working knowledge of database monitoring and performance management tools.
• Basic scripting skills (PowerShell, Python, or Bash) for automation.
• Awareness of data security and compliance considerations in regulated environments.
Required Skills
• Proven working experience as a Database Administrator or in a similar role.
• Working knowledge of Microsoft SQL Server (SSIS, T-SQL, DDL, SML)
• Working knowledge of MySQL or MariaDB.
• A minimum of 5 years of experience in database administration.
• Understanding of database normalization and data modeling principles.
Nice to Have
• MacOS, iOS, Android, Linux OS beneficial but not required.
• ETL processes or data warehouse experience beneficial but not required.
• Microsoft Certified: Azure Database Administrator Associate or equivalent SQL Server certification preferred but not required.
• MySQL certification preferred but not required.
Job Description:
We are looking for a proactive and dynamic Business Development Executive to support our sales and partnership initiatives. This role will involve identifying new business opportunities, building relationships with potential clients, and assisting in the execution of strategic growth plans.
Key Responsibilities:
✅ Lead Generation & Outreach:
- Identify potential clients, business opportunities, and partnership leads.
- Conduct market research to understand industry trends and competitor activities.
- Reach out to prospective clients via email, LinkedIn, and calls.
✅ Sales & Client Engagement:
- Assist in pitching products/services to potential clients and partners.
- Support in preparing presentations, proposals, and sales reports.
- Maintain and update the customer relationship management (CRM) system.
Strategic Growth & Market Expansion:
- Help develop new strategies to improve business growth.
- Collaborate with the marketing team to execute sales-driven campaigns.
- Explore collaborations with brands, corporates, and eCommerce platforms.
✅ Operational Support & Reporting:
- Track and analyze sales performance metrics.
- Provide insights and feedback on improving sales strategies.
- Assist in follow-ups and scheduling client meetings.
Qualifications & Skills:
✔️ Currently pursuing or recently completed a degree in Business, Marketing, or a related field.
✔️ Strong communication, negotiation, and interpersonal skills.
✔️ Ability to research, analyze, and identify business opportunities.
✔️ Basic knowledge of sales and marketing concepts.
✔️ Proficiency in MS Office (Excel, PowerPoint) and CRM tools is a plus.
✔️ Self-motivated, goal-oriented, and eager to learn.
Perks & Benefits:
🌟 Hands-on experience in business development and sales.
🌟 Opportunity to work closely with founders and senior management.
🌟 Exposure to real-world market strategies and corporate collaborations.
🌟 Possibility of a full-time role based on performance.
🚀 Join us and be part of an exciting journey to scale a fast-growing brand!
Adobe IllustratorResponsibilities include:
Leading with the marketing team to understand design requirements and objectives.
Creating visually appealing graphics for various platforms, including social media, website, presentations, and print materials.
Developing unique design concepts that convey our brand's personality and value proposition.
Designing graphics for B2B campaigns that effectively communicate key messages.
Maintaining brand consistency across all visual assets.
Creating motion graphics and video content, if experienced, to enhance storytelling and engagement.
Managing multiple design projects simultaneously and delivering high-quality designs within deadlines. Staying updated with design trends, industry best practices, and incorporating innovative ideas into your work.
Qualifications and Experience:
2-4 years of proven experience in graphic design roles.
Strong portfolio showcasing a diverse range of design projects for both B2B and B2C brands.
Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) Microsoft Powerpoint and other relevant design tools.
Excellent understanding of design principles, typography, color theory, and layout.
Good communication skills to effectively interpret design briefs and collaborate with cross-functional teams.
Experience in motion graphics or video editing is a plus.
Knowledge of UI/UX design principles is beneficial but not mandatory.
Attributes and Skills:
Creative mindset with a keen eye for detail.
Ability to think conceptually and translate ideas into visually appealing designs.
Strong organizational and time management skills to handle multiple projects and meet deadlines.
Adaptability to work in a fast-paced environment with evolving design requirements.
Collaborative approach, open to feedback, and willing to iterate on designs based on input.
NodeJS (Node.js)
Amazon Web Services (AWS)
Angular (2+)We are revolutionizing technical hiring by giving companies a skills-based hiring platform that enables our customers to assess technical skills effectively. We are growing fast and looking to add to our Engineering team.
Roles & Responsibilities:
- Implementing world-class Enginerring practices for all the product development teams at WeCP. Ensure these are evangelized and followed.
- Build and maintain SDLC across all of our development and deployment environments: developer, QA, to our production.
- Envision, implement and rollout best development and devops tooling and automation for all of our services.
- Minimum of 5+ years of experience in engineering with mentoring or leading a team
- Hands-on experience with Nodejs, Angular and AWS is mandatory.
- Tech stack: MEAN, AWS, JavaScript, Docker, SRS
- Experience Dockerizing existing web applications
- Setting up alerts and monitoring for system infrastructure
- Monitoring system and application health and optimising the cost
- Experience with security, threat modeling, penetration testing, static analysis
WeCP is a Upekkha and Nexus backed Startup. The WeCP Developer Skills Assessment Platform is trusted by top brands like Microsoft, Robert Bosch, MindTree, Naukri, Infosys and similar others. WeCP is used by technical hiring managers and technical recruiters to evaluate developers and senior techies. We’re data-driven givers who take full ownership of our work and love delighting our customers!
Amazon Web Services (AWS)Responsibilities:
- Must be able to write quality code and build secure, highly available systems.
- Assemble large, complex datasets that meet functional / non-functional business requirements.
- Identify, design, and implement internal process improvements: automating manual processes, optimizing datadelivery, re-designing infrastructure for greater scalability, etc with the guidance.
- Create datatools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.
- Monitoring performance and advising any necessary infrastructure changes.
- Defining dataretention policies.
- Implementing the ETL process and optimal data pipeline architecture
- Build analytics tools that utilize the datapipeline to provide actionable insights into customer acquisition, operational efficiency, and other key business performance metrics.
- Create design documents that describe the functionality, capacity, architecture, and process.
- Develop, test, and implement datasolutions based on finalized design documents.
- Work with dataand analytics experts to strive for greater functionality in our data
- Proactively identify potential production issues and recommend and implement solutions
Skillsets:
- Good understanding of optimal extraction, transformation, and loading of datafrom a wide variety of data sources using SQL and AWS ‘big data’ technologies.
- Proficient understanding of distributed computing principles
- Experience in working with batch processing/ real-time systems using various open-source technologies like NoSQL, Spark, Pig, Hive, Apache Airflow.
- Implemented complex projects dealing with the considerable datasize (PB).
- Optimization techniques (performance, scalability, monitoring, etc.)
- Experience with integration of datafrom multiple data sources
- Experience with NoSQL databases, such as HBase, Cassandra, MongoDB, etc.,
- Knowledge of various ETL techniques and frameworks, such as Flume
- Experience with various messaging systems, such as Kafka or RabbitMQ
- Good understanding of Lambda Architecture, along with its advantages and drawbacks
- Creation of DAGs for dataengineering
- Expert at Python /Scala programming, especially for dataengineering/ ETL purposes
React.js
JavascriptAbout organization :
Founded in 2012, the leader in digital identity verification technology for Day Zero and beyond. Our predictive analytics platform applies artificial intelligence and machine learning techniques, with trusted online/offline data intelligence from email, phone, address, IP, device, velocity, and the broader internet, to verify identities in real-time. We have more than 400 customers across the financial services, gaming, telecom, and ecommerce industries, including three of the top five banks, seven top 10 issuers, three top MSBs, multiple tier-one payroll providers, the top credit bureau, and over 75 of the largest and most successful fintechs such as Varo Money, Public, Chime, and Stash. We are funded by some of the world's best investors and entrepreneurs including Accel, Scale Venture Partners, Commerce Ventures, Work-Bench, Sorenson, Citi Ventures, Wells Fargo Strategic Capital, Synchrony, MVB Bank, Santander InnoVentures, and Two Sigma Ventures.
Our trophy case includes numerous industry awards and accolades, including being named one of Forbes America’s Best Startup Employers 2021 as well as the Best New Technology Introduced over the Last 12 months – Data and Data Services at the 2020 American Financial Technology Awards (AFTAs), being ranked #70 on Deloitte’s Technology Fast 500™, getting listed as a Gartner Cool Vendor, and winning Finovate’s Award for Best Use of AI/ML, to name a few!
The only way we can further our mission of becoming the single, trusted source of identity verification and eliminating identity fraud is by building the best team on the planet. This is where you come in!
Total funding amount : $196M
Strong experience in Reactjs
Location : Chennai(Olympia tech park)
PHP- Developing and implementing custom design, features, and functionality.
- Designing informative structure within an application or website.
- Optimizing websites to ensure they render consistently in cross-browser environments, with best SEO principles, caching mechanics etc.
- Understanding CSS changes and their ramifications to ensure consistent style across platforms and browsers.
- Updating Current Websites to Meet Modern Web Standards.
What you need to have:
- Strong experience in WooCommerce – Able to create easy and complex plugins, shortcodes, and widgets
- Exposure to a minimum of 3 e-commerce projects (starting with requirement gathering).
- Expert in WordPress, and other CMS platforms.
- Should have experience of working on large projects involving 10,000+ products.
- Experience in developing E-Commerce websites.
- Strong knowledge in WordPress Plugin, and PHP.
- Must have experience of building User Interfaces and Prototypes.
- Experience designing and developing responsive design websites.
- Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
- Good with third-party integrations to CRM, ERP, etc.
- Knowledge of code versioning tools including Git and Bitbucket.
- Strong Experience in MySQL and Database Queries.
- Ability to lead the team and handle pressure and demands.
- Sound knowledge of IT concepts and the latest trends.
- Ability to work independently and multi-task in a fast-paced environment.
- Strong verbal and written communication and interpersonal skills.
- Highly organized and detail-oriented.
Experience: 2 to 5 years
Annual CTC: Rupees 4,00,000 to 6,00,000
Design and implement overall recruiting strategy
Develop and update job descriptions and job specifications
Perform job and task analysis to document job requirements and objectives
Prepare recruitment materials and post jobs to appropriate job board/newspapers/colleges etc
Source and recruit candidates by using databases, social media etc
Screen candidates resumes and job applications
Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule
Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes
Onboard new employees in order to become fully integrated
Monitor and apply HR recruiting best practices
Provide analytical and well documented recruiting reports to the rest of the team
Act as a point of contact and build influential candidate relationships during the selection process
Promote company’s reputation as “best place to work”
Requirements:
Proven work experience as a Recruiter (either an in-house recruiter or a staffing agency recruiter)
Solid ability to conduct different types of interviews (structured, competency-based, stress etc)
Hands on experience with various selection processes (video interviewing, phone interviewing, reference check etc)
Ability to organize skills assessment centers (in tray activities, work samples, psychometric and IQ/EQ tests, etc)
Familiarity with HR databases, Applicant Tracking Systems (ATS) and Candidate Management Systems (CMS)
Good communication and interpersonal skills
Strong decision-making skills
Any degree or in Human Resources Management
- Working with hiring managers to understand immediate and future requirements in the various business units.
- Handling recruitment activities from gathering the requisitions, sourcing, screening, interviews, offers, following up till the candidate joins.
- Implementing hiring strategies that can attract top talent with required skillsets
- Building an effective pipeline of candidates and managing candidate relationships.
- Choosing the optimum recruitment channel with a special focus on New Age sourcing techniques
- Building Market Intelligence insights.
- Ensuring delivery within agreed timelines and a formal tracking process/ reporting/ metrics.
- Handling salary mapping, offer negotiation and following up with the candidates.
- Managing Reporting, Analytics, and key recruitment SLAs like cost per hire, Recruitment cost ratio, source mix, offer to join ratio, hiring TAT, etc.
- Handling Processes and Compliance.
What you need to have:
- MBA/ PGDM
- Proven track record of hiring candidates, across levels in Engineering and Product functions.
- Good Communication and Interpersonal skills.
- Good with Reports and creating Dashboards.
- Awareness of the latest sourcing channels and techniques.
- Ambitious individuals who can work under their own direction towards agreed targets/ goals and with creative approach to work.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon