Cutshort logo
Stable Money logo
Senior Manager - Customer Success
Senior Manager - Customer Success
JeevaJobs's logo

Senior Manager - Customer Success

Agency job
8 - 12 yrs
₹15L - ₹25L / yr
Bengaluru (Bangalore)
Skills
Customer Support
Customer Success
Escalation management

Key Responsibilities:

  • Develop and execute a strategic vision for customer support, aligned with company goals and customer-centric values.
  • Lead, mentor, and grow a high-performing customer support team, fostering a culture of excellence and empathy.
  • Establish and track key performance indicators (KPIs) to measure support team efficiency, response time, and customer satisfaction.
  • Implement scalable processes, tools, and systems to handle support inquiries across multiple channels (email, chat, phone, social media).
  • Collaborate closely with product and engineering teams to identify and resolve product-related issues and advocate for customer-centric improvements.
  • Create and maintain a knowledge base, FAQs, and self-service resources to empower customers and reduce support ticket volume.
  • Analyze support trends and customer feedback to inform product development and enhance the overall customer experience.
  • Manage escalations and ensure timely and effective resolution of complex customer issues.
  • Drive initiatives to improve customer retention, engagement, and loyalty through exceptional service.


Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Stable Money

Founded :
2022
Type :
Products & Services
Size :
20-100
Stage :
Raised funding

About

About Stable Money

Stable-Alpha aims to build India's most trusted wealth tech platform, focusing on fixed-income investments. We're here to offer tailored solutions to retail investors that maximize and generate predictable returns, coupled with a sacrosanct focus on risk reduction.

The household financial assets in India are overwhelmingly dominated by fixed income instruments and are typically low yielding, tax inefficient products. Alternate fixed income products are nuanced and often complex, which presents an opportunity for a platform like ours to simplify fixed income investing for the end user through discoverability, demystification and analytics driven custom fixed-income portfolios.

The tailwinds of a rising interest rate environment and a choppy stock market makes this a great time for a platform like ours to be launched into the market.


Our Investors

We are an early-stage startup and have raised USD 5 Million in seed funding! The round has been led by Matrix Partners India and Lightspeed India, with participation from Titan Capital, Mars Shot Ventures, and 40+ marquee angel investors.


Our team

Saurabh Jain is a graduate from IIT Bombay who has previously worked as the CEO of Navi Mutual Fund and was leading Swiggy’s expansion into 500+ cities.

Harish Reddy is a graduate from IIT Bombay and has deep expertise in building wealth product strategy. He was leading product strategy and the tech implementation at Estee Advisors. Both founders have extensive experience in wealth-tech businesses and complement each other to help build a scalable and value accretive business.


Read more

Tech stack

skill iconJava
golang
skill iconNextJs (Next.js)
skill iconFlutter

Candid answers by the company

What does the company do?
What is the location preference of jobs?

Fintech Compay

Company social profiles

linkedin

Similar jobs

Dhule, Jalgaon, Goa, Maharastra
1 - 2 yrs
₹3.8L - ₹4L / yr
financial advisor
AMFI
mutual fund

Key Responsibilities:

·         Ability to create quality network & exposure in the local market.

·         Acquisition and managing of new as well as existing financial advisors / distributors from the market.

·         Should be AMFI Passed/or need to pass during 6 months after joining.

·         Ability to build good relationships with advisors.

·         Ability to lead the team of advisors

·         Ability to train and develop advisors for business.

·         Should have zeal to learn and then guide other advisors for different financial products.

·         Should be interested in seeing themselves as a team (Advisor) managing a profile from day 

Read more
Food tech product company
Food tech product company
Agency job
via The Hub by Sridevi Viswanathan
Mumbai, coimbatore, Tirupati
2 - 4 yrs
₹3L - ₹7L / yr
skill iconAngularJS (1.x)
Angular
skill iconJavascript
skill iconHTML/CSS
html

Front-End Developer-Angular 3-4  Years

 

Proficient with HTML,CSSBootStrap,Javascript TypeScript

 

Worked with Angular 4+(5,6,7,8) only not Angular.JS

 

Worked on Dashboards and CMS only- STRICLTLY NO Website developer

 

Product Based Companies

 

Good Understanding and Customization of Themes

 

 Also we prefer people from the start up environment.

Read more
Remote only
2 - 15 yrs
$5K - $8K / yr
Facebook Marketing
Digital Marketing

Hello,

I am Prashant, Business Head at Jal Electricals

 

We “Jal Electricals” are famous and leading Supplier, Importer and Distributor with Digital Door Lock product lines, I need a professional Digital Marketing Agent to optimize and run extensive FB ads who know how to create profitable campaigns.

 

The audience and target are developed countries. There are many high-rise apartment buildings where it is easiest for us to bring this Digital Door Lock product closer to them

 

Our daily budget ranges from $500 to $900, and we can spend up to $200,000 per month as this is a large amount that we allocate for a single advertising campaign. Therefore, we need to ensure that the marketer has thoroughly researched the project before starting the implementation.

 

My product needs a marketing campaign to increase sales, so I would like to hire a Facebook advertising company with high expertise and experience in this field.

 

I would like to hire a Digital Marketer with experience in advertising to run Facebook ad campaigns for our business.

 

Read more
Opt IT Technologies
at Opt IT Technologies
1 recruiter
Satish Narule
Posted by Satish Narule
Remote, Bengaluru (Bangalore)
2 - 8 yrs
₹5L - ₹15L / yr
skill iconKubernetes
DevOps
Ansible
skill iconDocker
skill iconAmazon Web Services (AWS)
+4 more

Hands on Experience with Linux administration

Experience using Python or Shell scripting (for Automation) 

Hands-on experience with Implementation of CI/CD Processes 

Experience working  with one cloud platforms (AWS or Azure or Google) 

Experience working with configuration management tools such as Ansible & Chef 

Experience working with  Containerization tool Docker.

Experience working with Container Orchestration tool Kubernetes.

Experience in source Control Management including SVN and/or Bitbucket

& GitHub

Experience with setup & management of monitoring tools like Nagios, Sensu & Prometheus or any other popular tools 

Hands-on experience in Linux, Scripting Language & AWS is mandatory

Troubleshoot and Triage development, Production issues

Read more
VerveLogic
at VerveLogic
1 recruiter
Surbhi Sharma
Posted by Surbhi Sharma
Jaipur
2.5 - 6 yrs
₹1L - ₹7L / yr
skill iconiOS App Development
skill iconSwift
skill iconObjective C
Xcode
We are looking for "IOS Developer" at VerveLogic
 
Responsibility: 
• Design and build applications for the iOS platform • Ensure the performance, quality, and responsiveness of applications • Collaborate with a team to define, design, and ship new features • Identify and correct bottlenecks and fix bugs • Help maintain code quality, organization, and automatization
Skills Required: • Proficient with Objective-C or Swift, and Cocoa Touch • Experience with iOS frameworks such as Core Data, Core Animation, etc. • Experience with offline storage, threading, and performance tuning • Familiarity with RESTful APIs to connect iOS applications to back-end services • Knowledge of other web technologies and UI/UX standards • Understanding of Apple’s design principles and interface guidelines • Knowledge of low-level C-based libraries is preferred • Experience with performance and memory tuning with tools • Familiarity with cloud message APIs and push notifications • Knack for benchmarking and optimization • Proficient understanding of code versioning tools • Familiarity with continuous integration
Read more
Our Client company is into Computer Software. (EC1)
Our Client company is into Computer Software. (EC1)
Agency job
via Multi Recruit by Manjunath Multirecruit
Bengaluru (Bangalore)
7 - 12 yrs
₹20L - ₹27L / yr
skill iconNodeJS (Node.js)
MEAN stack
skill iconMongoDB
skill iconJavascript
Angular
The Technical Lead Full Stack will be part of the IT Innovation team that will be responsible for solving business problems leveraging new and innovative technology.   In this role, you will be responsible for working in a cross-functional team to understand the business problem and iterate through the problem until you have a working proof of concept that can be piloted

 

What you will do:

  • Work with stakeholders (product owners, project managers, and scrum masters) to define and clarify requirements.
  • Provide technical and work direction to the other global developers (be their conduit to the local team)
  • Hands-on development of defined architecture and design of both front-end and back-end programming.
  • Ability to keep informed of industry trends and technologies.
  • Ability to break down complex requirements into specific work items.
  • Implement and carry out unit testing.
  • Leverage the DevOps team to ensure the product can be automatically built, deployed, and tested using CI/CD pipelines across all of the release cycles from dev to production.
  • Strong grasp of modern security principles and how to apply them to applications

Minimum Qualifications:

  • Degree in Computer Science, technical field, or equivalent professional experience.
  • Proven ability to develop resilient code that performs, and scales based on application usage.
  • 6+ years of experience in developing using JavaScript and JavaScript libraries and frameworks such as Angular and React
  • 6+ years of experience building applications using JavaScript, HTML, CSS, Web, JSON/XAML-based REST API.
  • 3+ years of experience building RESTful web services using NodeJS
  • Experience with Unit Testing Frameworks like UnitJS, Mocha
  • Understanding of code versioning tools such as Git or Visual Studio Team Services
  • Experience with Visual Studio, Visual Studio Code, Atom or Eclipse
  • Excellent oral and written communication skills
  • Ability to work in a distributed and global environment
  • Understanding of building applications deployed in the cloud (Azure, AWS, GCP) leveraging PaaS and IaaS Services
  • Able to work in a fast-paced environment with a diverse group of people

Preferred Qualifications:

  • Proven ability to quickly learn new technologies
  • Experience with agile methodologies
  • Strong problem-solving orientation
  • Can manage multiple competing tasks/projects at the same time
  • Strong team and customer service focus

 

Read more
Project Eagle
at Project Eagle
1 recruiter
Tarang Sanghi
Posted by Tarang Sanghi
Jaipur
1 - 15 yrs
₹1L - ₹5L / yr
Financial accounting
Accountant
Bookkeeping
Reporting
Microsoft Excel
ALTERNATE TITLES Finance Manager, Financial Accountant & Analyst, Financial Planner & Accountant
DEPARTMENT Finance
COMPANY Project X
REPORT TO CEO

We are looking for a skilled financial accountant and analyst to maintain our financial records, including purchases, sales, receipts and payments.
Job duties include working closely with Accounting team to create and analyse financial reports and ensure legal requirements compliance, process accounts payable and receivable and manage invoices and tax payments. Our ideal candidate holds a Commerce degree and is familiar with accounting software packages, like Zoho, Tally ERP.
Ultimately, the responsibilities are to accurately record all day-to-day financial transactions of our company.

ABOUT COMPANY

Founded in 2020 by Tarang Sanghi, Project X is an innovation lab, based in Jaipur, RJ (India) at its stealth-startup phase.
Our lab's designed to create and launch new companies, products and services. It's invaluable in jump-starting novel ideas that can either disrupt or complement existing companies. We draw from our cross-functional expertise and collaborate to create these new offerings.
We come up with new ideas, execute them, and iterate until the idea is fully implemented. For more details: www.tarangsanghi.com

THE PROJECT(s)

The summary of the key project(s) they will be undertaking will come here.
Foundation accounts setup for new and upcoming ventures.
Complete all historic accounting records.

SCENARIO
Environment- Startup - You will be working in a startup environment.
Fresh / Established- You are the first person in the accounts team, and will be expected to set up the department.

AREA OF RESPONSIBILITIES

PLANNING
  • Develops a system to account for financial transactions by establishing a chart of accounts; defining bookkeeping policies and procedures.
  • Plan accounts strategy for all the group companies and units.

BOOKKEEPING
  • Maintains historical records by filing documents.
  • Maintain an accurate record of financial transactions.
  • Maintains records of financial transactions by establishing accounts; posting transactions; ensuring legal requirements compliance.
  • Maintains subsidiary accounts by verifying, allocating, and posting transactions.
  • Maintain - Journal Vouchers, Ledger, Cashbook, Trading Account, P&L Account, and Balance Sheet.
  • Reconciliation of accounts - Bank, and account reconciliation.
  • Handle payroll in a timely manner
REPORTING
  • Prepares financial reports by collecting, analysing, and summarising account information and trends.
  • Monitor any variances from the projected budget.
  • Increase productivity by developing automated reporting/forecasting tools.
COORDINATION
Coordination with CA for filing of returns and audits.
Conducting daily banking activities
Contributes to team effort by accomplishing related results as needed.

COMPLIANCE
  • Complies with central, state, and local legal requirements by studying requirements; enforcing adherence to requirements; filing reports; advising management on needed actions.

ADDITIONAL SKILL SET (Financial Planner)
  • Experienced in handling international purchase and sales.
  • Advising on investment activities and provide strategies that the company should take
  • Analyze costs, pricing, variable contributions, sales results and the company’s actual performance compared to the business plans.

Requirements
  • Years of Relevant Experience- 5+
  • Education & Work experience- We prioritize skills over degrees but Bachelor’s degree in accounting, finance, or related field.
  • Software and Applications- Microsoft Excel- High Level Proficiency, Quickbooks, ZohoBooks, Tally ERP or other applications.
  • Skills- Advanced Mathematical Skills, Strong fluency with Excel formulas and functions, Strong analytical and data gathering skills.
  • Should have experience in: Handling accounting in a Group company and multi-business scenario example, e-commerce, consulting, hospitality, investments and VC.
  • Qualities & Capabilities-
  • Strong knack for details.
  • Produce work with a high level of accuracy.
  • Professionalism and organisation skills.
  • Very procedure oriented.
  • Tech friendly, and quick to learn.


Benefits
We offer competitive compensation and benefits.
Read more
B2B Social Commerce Platform
B2B Social Commerce Platform
Agency job
via Unnati by Swati Joshi
NCR (Delhi | Gurgaon | Noida)
3 - 5 yrs
₹22L - ₹25L / yr
skill iconReact Native
RESTful APIs
skill iconHTML/CSS
skill iconGit
skill iconNodeJS (Node.js)
+3 more
We are looking for people who are energetic, curious, empathetic and eager to grow every single day. Work with India's next B2B unicorn, read on to know more.
 
Our client is a disruptive platform that enables their Business partners to sell top consumer brands at the best wholesale prices across urban, semi-urban and rural India. The partners sell FMCG, personal care and packaged food products to Kirana stores, creating a meaningful micro-business and an impactful earning potential for themselves and their partners. They have innovative payment and credit provisions along with local language stronghold helping in making its units extremely profitable.
 
The founders and leadership teams are Harvard and IIT Alumni, with experience from companies like Walmart, Swiggy, Future Group and others. Funded by the most well-known VCs the company has experienced 45 times growth within 6 months of its existence.
 
As a React Native Sr Engineer, you will work with the team to deliver business needs in the fastest possible timeframe.
 
What you will do:
  • Developing new user-facing features using React.js and other JavaScript libraries
  • Building reusable cross platform components and front-end libraries for future use
  • Expertise with Web Services / REST APIs.
  • Translating designs and wireframes into high quality code
  • Optimizing components for maximum performance across a vast array of web-capable devices and browsers
  • Maintaining and enhancing existing websites while adhering to best practices
 

 

What you need to have:
  • Experience in building customer facing cross platform Mobile apps using React Native
  • Experience in RESTfull API
  • Experience in integrating third party APIs
  • Knowledge of React Native, React, Java Script, CSS
  • Knowledge in Amazon cloud, Git, MongoDB, Postgress, NGINX
  • Knowledge in Node Js(Express Js)
  • Strong understanding of sales and FMCG retail/ wholesale
  • Deep understanding of user service
  • Deep knowledge of running CRM based sales teams and hitting targets
  • Problem solver, Empathatic, Energetic, Curious
Read more
LeagueSX
at LeagueSX
8 recruiters
Anshul Marg
Posted by Anshul Marg
NCR (Delhi | Gurgaon | Noida)
1 - 2 yrs
₹4L - ₹7L / yr
skill iconReact Native
skill iconJavascript
skill iconHTML/CSS
skill iconReact.js
LeagueSX is a funded fantasy football start-up which is changing the way fans interact with football clubs. Founded by IIT/IIM/DTU alumni, we are awarded as “Asian SuperStartup” for 2017-18. With users from more than 150 countries, we are on high pace growth path and are looking for self motivated individuals - while the specific experience and skills necessary for these positions vary, one important prerequisite we are looking for is - passion for the game and what to create a world class sports product from India. We are looking for a Front-End Web Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation. Responsibilities: 1. Develop new user-facing features 2. Build reusable code and libraries for future use 3. Optimize application for maximum speed and scalability Skills And Qualifications: 1. Proficient understanding of web markup, including HTML5, CSS3 2. Good understanding of Javascript and any of the modern javascript frameworks like ReactJS, AngularJS, KnockoutJS, BackboneJS etc. 3. Good understanding of code versioning tools, such as Git / Mercurial / SVN. 4. Bachelor’s Degree in Computer Science or related field. 5. 0 - 2 years of web development experience required.
Read more
FoxCabs
at FoxCabs
1 recruiter
Akhil Agarwal
Posted by Akhil Agarwal
Jaipur
1 - 3 yrs
₹2L - ₹3L / yr
Sales
Business Development
Telesales
Communication Skills
Field Sales
candidate will be responsible for handling generated leads. also leads through other platoforms. sometimes he may also be made to generate leads.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos