Senior Manager - Customer Success

Title: Assistant Project Manager (Hospitality Interiors)

Location: Navi Mumbai

Key Responsibilities:

Project Planning & Coordination:

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Develop detailed project plans for product procurement and delivery of material to jobsite.

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Coordinate with internal teams (design, procurement, logistics, finance, etc.) and external vendors.

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Oversee multiple supply chain projects simultaneously, ensuring timelines and budgets are met.

Client & Stakeholder Communication:

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Serve as the main point of contact for hospitality clients throughout the project lifecycle.

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Provide regular updates to stakeholders on progress, risks, and milestones.

Vendor & Supplier Management:

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Collaborate with approved vendors to ensure timely production and quality compliance.

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Evaluate supplier performance and support procurement team in sourcing decisions.

Logistics & Delivery:

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Manage the scheduling of shipments and delivery to hotels, resorts, or restaurant properties.

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Monitor and resolve any issues related to shipping, customs clearance, or last-mile delivery.

Quality Control & Compliance:

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Ensure products meet required quality and brand standards.

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Adhere to safety, sustainability, and compliance regulations relevant to hospitality supply.

Budget Management:

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Track project costs and variances against budget forecasts.

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Support cost-saving initiatives and report financials as required.

Issuing Sales Orders and Purchase Orders:

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Coordinate with vendors and internal stakeholders to facilitate the issuance of sales orders and purchase orders for materials and services.

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Raising payment timely payment request.

Excel Skills:

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Utilize advanced Excel skills to manage project data, track expenses, and generate reports for analysis.

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Prepare and share expediting reports and project related reports and share with the stake holders.

Bid Revisions:

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Coordinate bid revisions with vendors and internal stakeholders to ensure alignment with project requirements and budget constraints.

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Prepare Change Orders and creating budget for same.

Project Documentation & Close Out Report

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Maintain comprehensive documentation of project activities, including contracts, purchase orders, and correspondence with vendors.

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Prepare project close out reports.

Qualifications:

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Bachelor's degree in architecture, civil engineering, construction management, or a related field.

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3–5+ years of project management experience in hospitality, supply chain, procurement or site execution works in commercial or residential projects.

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PMP certification or equivalent is a plus.

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Knowledge of FF&E, OS&E, or hospitality procurement preferred.

Skills & Competencies:

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Strong organizational and time management skills.

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Proficiency in project management tools (e.g., MS Project, Monday.com, Asana).

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Excellent communication and negotiation skills.

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Analytical and problem-solving abilities.

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Ability to manage multiple projects under tight deadlines.

Requirements:

1.

Background in Civil/Architecture/Interior Design: Bachelor’s degree or equivalent experience in a relevant field.

2.

Excellent Communication Skills: Strong verbal and written communication skills in English, with the ability to interact effectively with internal teams and external vendors.

3.

Interiors Experience: Previous experience in interior design projects, with a solid understanding of materials, finishes, and construction processes.

4.

Estimation Experience: Proficiency in project estimation techniques, with the ability to accurately forecast costs and timelines.

5.

Excel Skills: Advanced proficiency in Microsoft Excel, including functions, formulas, and data analysis tools.

6.

Vendor Management: Demonstrated experience in coordinating with vendors, negotiating contracts, and resolving issues in a timely manner.

Language: Java, SQL , JavaScript.

Software Ideology : Design Pattern , SOLID principle , YAGNI , KISS , Microservices, CLEAN/LAYERED architecture.

Framework: Spring (Boot, MVC, DataJPA, Security), JMS(Rabbit MQ/Apache camel/active MQ), ORM tool(Criteria API/Criteria Builder/Query DSL/Springdata JPA), REST(Jersey, Spring MVC , Feign Client) , Vaadin/GWT/jHipster/Google Polymer

Database : RDMS(Oracle/, Postgresql) , NoSql(MongoDB). Subversion : SVN , Git

Preferred Knowledge: Angular, HTML/CSS, Kotlin, Kafka , JUnit/TestNG , Docker, Kubernetes

1. Responsible for writing business logic and integrating it end to end (from DB-WS to UI & vice versa).
2. Creating Rest endpoints to be used by other applications which will suffice the business requirements.
3. Deploying the applications in cloud
4. Lead and develop engineers in the engineering
5. Lead technical risk mitigation, design and planning activities
6. This role requires a level of technical experience and interpersonal skills to be able to work effectively as a team player with our internal
7. Proactive thinking with a ‘can do’
8. Improve development efficiency with new tools/frameworks
9. Responsible for server-side web application logic and integration of the work
10. Write the web services and APIs used by dependent application

• Database creation, integration, and
• Cloud Knowledge
• Using back-end frameworks to build server-side software
• Cloud computing integration
• API integration
• Security audit

Responsibilities:

• Assist in HR administration and operations processes.
• Recruit, interview, and onboard new employees
• Manage employee relations, conflicts, and performance issues
• Develop and implement HR initiatives and programs
• Conduct training sessions and workshops
• Maintain accurate and up-to-date employee records
• Ensure compliance with labor laws and regulations
• Collaborate with management team on strategic HR planning
• Assist in recruitment processes, including sourcing candidates, scheduling interviews, and facilitating the hiring process.
• Coordinate employee onboarding and orientation activities to ensure new hires are integrated effectively into the company.
• Manage employee records and ensure compliance with all relevant regulations and policies.
• Assist in organizing employee engagement activities and events to foster a positive and inclusive work culture.
• Perform other HR-related duties and projects as assigned.

Requirements:

• Bachelor degree in Human Resources, Business Administration, or a related field.
• Proven experience in an HR role, preferably in a startup or fast-paced environment.
• Strong understanding of HR principles, practices, and regulations.
• Excellent communication and interpersonal skills, with the ability to interact effectively with employees at all levels.
• Detail-oriented with strong organizational skills and the ability to manage multiple tasks simultaneously.
• Proficiency in Google Drive, MS Office, and HRIS software.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Proactive and self-motivated with a positive attitude and a willingness to learn.
• Ability to thrive in a dynamic and fast-paced environment.
• Technical background with an HR certification is a plus.

Benefits:

• Competitive salary Opportunities for professional growth and development
• Flexible work hours
• Fun and collaborative work environment
• Opportunity to make a significant impact in a growing startup company

Requirements:

- Need strong expertise in Kubernetes and ELK

- experience in implementation/migration to Elastic on Kubernetes.

- Experience in working in large enterprise and working with various stakeholders in DataCenter, Network

Responsibilities

- Set up ECK Cluster, upgrade ECK operator

- Migrate existing projects (100+) from ELK to ECK

- Build automation in moving projects from ELK to ECK

- Perform regression testing and close any technical opens, TCM

- Define processes for new business landing

• Summary:

  The Business Development Executive is responsible for generating leads, advancing the sales process, closing new business, and achieving/assisting in the achievement of opportunity-based sales quotas. The Business Development Executive will conduct research to identify leads and reach business targets through telephone, email, and in person. This individual will also actively participate in the planning and execution of company marketing activities providing vital input based on his/her interactions with prospects.

  Job Duties:

  • Cold­call prospects that are generated by external sources of lead.
  • Develop sales opportunities by researching and identifying potential accounts.
  • Identify decision-makers within targeted leads to begin the sales process.
  • Penetrate all targeted accounts and radiate sales from within the client base.
  • Collaborate with appropriate team members to determine necessary strategic sales

  approaches

  • Create and deliver qualified opportunities to other team members
  • Maintain and expand the company’s database of prospects.
  • Ensure follow­up by passing leads to appropriate team members with calls­to­action, dates,

  complete profile information, sources, etc.

  • Set up and deliver sales presentations, product/service demonstrations, and other sales

  actions

  • Assist in creating RFP responses to potential clients.
  • Where necessary, support marketing efforts such as trade shows, exhibits, and other events.
  • Make outbound follow­up calls to existing clients via telephone and email cross­sell and

  up­sell.

  • Handle inbound, unsolicited prospect calls and convert them into sales.
  • Overcome objections of prospective customers.
  • Emphasize product/service features and benefits, quote prices, discuss credit terms, and
  • prepare sales order forms and/or reports.
  • Enter new customer data and update changes to existing accounts in the corporate database.
  • Attend periodic sales training where applicable.
  • Appropriately communicate brand identity and corporate position.
  • Hands-on with CRM ( eg; Hubspot, Zoho)
  • Managing the meetings on Zoom, Microsoft Teams
  • Hands-on with the email campaigns & sales tools.
  • Public Cloud and Analytics sales background

   

   

  Requirements:

  • University or college degree in Communications, Marketing, or an acceptable combination of

  education and experience.

  • Five years of direct work experience in a sales or telesales capacity.
  • Best to have - Microsoft Azure & Big Data – AI Offerings
  • Demonstrated ability to convert prospects, close deals, and achieve sales quotas
  • Solid experience in opportunity qualification, pre­call planning, call control, account

  development, and time management.

  • Success in qualifying opportunities involving multiple key decision-makers.
  • Strong knowledge of sales principles, methods, practices, and techniques.
  • Strong problem identification and objection resolution skills.
  • Able to build and maintain lasting relationships with customers.
  • Exceptional verbal communication and presentation skills.
  • Excellent listening skills.
  • Strong written communication skills.
  • Self-motivated, with high energy and an engaging level of enthusiasm.
  • Able to perform basic calculations and mathematical figures.
  • Ability to travel and attend sales events or exhibits.
  • Ability to work individually and as part of a team.
  • High level of integrity and work ethic.
  • Experience with customer relationship management software.

  Working Conditions:

  • Some travel may be required
  • Ability to attend and conduct the presentation

Stylopay is one of the few companies globally who offer a payment platform, pre- integrated with the payment ecosystem, as a service to businesses. They have global issuance capabilities through partnerships with Issuers in Europe/UK, South East Asia and Middle East, payment processors and KYB/KYC/Risk service providers. IBAN, Wallet and Pre-card card programs are live in geographies across Europe and Asia.
To augment our Operations, we require a resource with experience in generating reports from IT production environment, preferably in financial domain. She/he should have strong problem solving, analytical and communication skills (verbal and written). She/he should be an excellent team player, with ability to work in a global team and with deadlines.