
Key Responsibilities:
- Develop and execute a strategic vision for customer support, aligned with company goals and customer-centric values.
- Lead, mentor, and grow a high-performing customer support team, fostering a culture of excellence and empathy.
- Establish and track key performance indicators (KPIs) to measure support team efficiency, response time, and customer satisfaction.
- Implement scalable processes, tools, and systems to handle support inquiries across multiple channels (email, chat, phone, social media).
- Collaborate closely with product and engineering teams to identify and resolve product-related issues and advocate for customer-centric improvements.
- Create and maintain a knowledge base, FAQs, and self-service resources to empower customers and reduce support ticket volume.
- Analyze support trends and customer feedback to inform product development and enhance the overall customer experience.
- Manage escalations and ensure timely and effective resolution of complex customer issues.
- Drive initiatives to improve customer retention, engagement, and loyalty through exceptional service.

About Stable Money
About
About Stable Money
Stable-Alpha aims to build India's most trusted wealth tech platform, focusing on fixed-income investments. We're here to offer tailored solutions to retail investors that maximize and generate predictable returns, coupled with a sacrosanct focus on risk reduction.
The household financial assets in India are overwhelmingly dominated by fixed income instruments and are typically low yielding, tax inefficient products. Alternate fixed income products are nuanced and often complex, which presents an opportunity for a platform like ours to simplify fixed income investing for the end user through discoverability, demystification and analytics driven custom fixed-income portfolios.
The tailwinds of a rising interest rate environment and a choppy stock market makes this a great time for a platform like ours to be launched into the market.
Our Investors
We are an early-stage startup and have raised USD 5 Million in seed funding! The round has been led by Matrix Partners India and Lightspeed India, with participation from Titan Capital, Mars Shot Ventures, and 40+ marquee angel investors.
Our team
Saurabh Jain is a graduate from IIT Bombay who has previously worked as the CEO of Navi Mutual Fund and was leading Swiggy’s expansion into 500+ cities.
Harish Reddy is a graduate from IIT Bombay and has deep expertise in building wealth product strategy. He was leading product strategy and the tech implementation at Estee Advisors. Both founders have extensive experience in wealth-tech businesses and complement each other to help build a scalable and value accretive business.
Tech stack
Candid answers by the company
Fintech Compay
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Key Responsibilities:
· Ability to create quality network & exposure in the local market.
· Acquisition and managing of new as well as existing financial advisors / distributors from the market.
· Should be AMFI Passed/or need to pass during 6 months after joining.
· Ability to build good relationships with advisors.
· Ability to lead the team of advisors
· Ability to train and develop advisors for business.
· Should have zeal to learn and then guide other advisors for different financial products.
· Should be interested in seeing themselves as a team (Advisor) managing a profile from day
Front-End Developer-Angular 3-4 Years
Proficient with HTML,CSSBootStrap,Javascript TypeScript
Worked with Angular 4+(5,6,7,8) only not Angular.JS
Worked on Dashboards and CMS only- STRICLTLY NO Website developer
Product Based Companies
Good Understanding and Customization of Themes
Also we prefer people from the start up environment.
Hello,
I am Prashant, Business Head at Jal Electricals
We “Jal Electricals” are famous and leading Supplier, Importer and Distributor with Digital Door Lock product lines, I need a professional Digital Marketing Agent to optimize and run extensive FB ads who know how to create profitable campaigns.
The audience and target are developed countries. There are many high-rise apartment buildings where it is easiest for us to bring this Digital Door Lock product closer to them
Our daily budget ranges from $500 to $900, and we can spend up to $200,000 per month as this is a large amount that we allocate for a single advertising campaign. Therefore, we need to ensure that the marketer has thoroughly researched the project before starting the implementation.
My product needs a marketing campaign to increase sales, so I would like to hire a Facebook advertising company with high expertise and experience in this field.
I would like to hire a Digital Marketer with experience in advertising to run Facebook ad campaigns for our business.
Hands on Experience with Linux administration
Experience using Python or Shell scripting (for Automation)
Hands-on experience with Implementation of CI/CD Processes
Experience working with one cloud platforms (AWS or Azure or Google)
Experience working with configuration management tools such as Ansible & Chef
Experience working with Containerization tool Docker.
Experience working with Container Orchestration tool Kubernetes.
Experience in source Control Management including SVN and/or Bitbucket
& GitHub
Experience with setup & management of monitoring tools like Nagios, Sensu & Prometheus or any other popular tools
Hands-on experience in Linux, Scripting Language & AWS is mandatory
Troubleshoot and Triage development, Production issues
Skills Required: • Proficient with Objective-C or Swift, and Cocoa Touch • Experience with iOS frameworks such as Core Data, Core Animation, etc. • Experience with offline storage, threading, and performance tuning • Familiarity with RESTful APIs to connect iOS applications to back-end services • Knowledge of other web technologies and UI/UX standards • Understanding of Apple’s design principles and interface guidelines • Knowledge of low-level C-based libraries is preferred • Experience with performance and memory tuning with tools • Familiarity with cloud message APIs and push notifications • Knack for benchmarking and optimization • Proficient understanding of code versioning tools • Familiarity with continuous integration

What you will do:
- Work with stakeholders (product owners, project managers, and scrum masters) to define and clarify requirements.
- Provide technical and work direction to the other global developers (be their conduit to the local team)
- Hands-on development of defined architecture and design of both front-end and back-end programming.
- Ability to keep informed of industry trends and technologies.
- Ability to break down complex requirements into specific work items.
- Implement and carry out unit testing.
- Leverage the DevOps team to ensure the product can be automatically built, deployed, and tested using CI/CD pipelines across all of the release cycles from dev to production.
- Strong grasp of modern security principles and how to apply them to applications
Minimum Qualifications:
- Degree in Computer Science, technical field, or equivalent professional experience.
- Proven ability to develop resilient code that performs, and scales based on application usage.
- 6+ years of experience in developing using JavaScript and JavaScript libraries and frameworks such as Angular and React
- 6+ years of experience building applications using JavaScript, HTML, CSS, Web, JSON/XAML-based REST API.
- 3+ years of experience building RESTful web services using NodeJS
- Experience with Unit Testing Frameworks like UnitJS, Mocha
- Understanding of code versioning tools such as Git or Visual Studio Team Services
- Experience with Visual Studio, Visual Studio Code, Atom or Eclipse
- Excellent oral and written communication skills
- Ability to work in a distributed and global environment
- Understanding of building applications deployed in the cloud (Azure, AWS, GCP) leveraging PaaS and IaaS Services
- Able to work in a fast-paced environment with a diverse group of people
Preferred Qualifications:
- Proven ability to quickly learn new technologies
- Experience with agile methodologies
- Strong problem-solving orientation
- Can manage multiple competing tasks/projects at the same time
- Strong team and customer service focus
DEPARTMENT Finance
COMPANY Project X
REPORT TO CEO
We are looking for a skilled financial accountant and analyst to maintain our financial records, including purchases, sales, receipts and payments.
Job duties include working closely with Accounting team to create and analyse financial reports and ensure legal requirements compliance, process accounts payable and receivable and manage invoices and tax payments. Our ideal candidate holds a Commerce degree and is familiar with accounting software packages, like Zoho, Tally ERP.
Ultimately, the responsibilities are to accurately record all day-to-day financial transactions of our company.
ABOUT COMPANY
Founded in 2020 by Tarang Sanghi, Project X is an innovation lab, based in Jaipur, RJ (India) at its stealth-startup phase.
Our lab's designed to create and launch new companies, products and services. It's invaluable in jump-starting novel ideas that can either disrupt or complement existing companies. We draw from our cross-functional expertise and collaborate to create these new offerings.
We come up with new ideas, execute them, and iterate until the idea is fully implemented. For more details: www.tarangsanghi.com
THE PROJECT(s)
The summary of the key project(s) they will be undertaking will come here.
Foundation accounts setup for new and upcoming ventures.
Complete all historic accounting records.
SCENARIO
Environment- Startup - You will be working in a startup environment.
Fresh / Established- You are the first person in the accounts team, and will be expected to set up the department.
AREA OF RESPONSIBILITIES
PLANNING
- Develops a system to account for financial transactions by establishing a chart of accounts; defining bookkeeping policies and procedures.
- Plan accounts strategy for all the group companies and units.
BOOKKEEPING
- Maintains historical records by filing documents.
- Maintain an accurate record of financial transactions.
- Maintains records of financial transactions by establishing accounts; posting transactions; ensuring legal requirements compliance.
- Maintains subsidiary accounts by verifying, allocating, and posting transactions.
- Maintain - Journal Vouchers, Ledger, Cashbook, Trading Account, P&L Account, and Balance Sheet.
- Reconciliation of accounts - Bank, and account reconciliation.
- Handle payroll in a timely manner
- Prepares financial reports by collecting, analysing, and summarising account information and trends.
- Monitor any variances from the projected budget.
- Increase productivity by developing automated reporting/forecasting tools.
Coordination with CA for filing of returns and audits.
Conducting daily banking activities
Contributes to team effort by accomplishing related results as needed.
COMPLIANCE
- Complies with central, state, and local legal requirements by studying requirements; enforcing adherence to requirements; filing reports; advising management on needed actions.
ADDITIONAL SKILL SET (Financial Planner)
- Experienced in handling international purchase and sales.
- Advising on investment activities and provide strategies that the company should take
- Analyze costs, pricing, variable contributions, sales results and the company’s actual performance compared to the business plans.
Requirements
- Years of Relevant Experience- 5+
- Education & Work experience- We prioritize skills over degrees but Bachelor’s degree in accounting, finance, or related field.
- Software and Applications- Microsoft Excel- High Level Proficiency, Quickbooks, ZohoBooks, Tally ERP or other applications.
- Skills- Advanced Mathematical Skills, Strong fluency with Excel formulas and functions, Strong analytical and data gathering skills.
- Should have experience in: Handling accounting in a Group company and multi-business scenario example, e-commerce, consulting, hospitality, investments and VC.
- Qualities & Capabilities-
- Strong knack for details.
- Produce work with a high level of accuracy.
- Professionalism and organisation skills.
- Very procedure oriented.
- Tech friendly, and quick to learn.
Benefits
We offer competitive compensation and benefits.
- Developing new user-facing features using React.js and other JavaScript libraries
- Building reusable cross platform components and front-end libraries for future use
- Expertise with Web Services / REST APIs.
- Translating designs and wireframes into high quality code
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers
- Maintaining and enhancing existing websites while adhering to best practices
What you need to have:
- Experience in building customer facing cross platform Mobile apps using React Native
- Experience in RESTfull API
- Experience in integrating third party APIs
- Knowledge of React Native, React, Java Script, CSS
- Knowledge in Amazon cloud, Git, MongoDB, Postgress, NGINX
- Knowledge in Node Js(Express Js)
- Strong understanding of sales and FMCG retail/ wholesale
- Deep understanding of user service
- Deep knowledge of running CRM based sales teams and hitting targets
- Problem solver, Empathatic, Energetic, Curious








