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Connect and Heal
Connect and Heal cover picture
Founded :
2016
Type :
Services
Size :
100-1000
Stage :
Profitable

About

Connect and Heal is a healthcare startup providing holistic outcome-focused, patient-centric care. It acquires its users through its diverse corporate clientele, which includes startups, MSMEs, and Fortune 500 companies. Over the past six years, it has built a subscriber base that is arguably one of the largest in the industry. Today it touches over 6 million lives. It was founded by Sanjay Vinayak, Elwinder Singh, and Galveender Kaur in 2016. Prashant Kashyap joined as the fourth co-founder in 2022. Headquartered in Bengaluru, Connect and Heal serves as the first port of call for the healthcare needs of employees of several organizations and their families. Through virtual and in-person care anywhere, anytime, it strives to provide a care continuum to its users. By standardizing clinical care, Connect and Heal is helping patients receive care that matches global benchmarks. Its services include 360-degree integrated healthcare, including acute and primary care, emergency response, chronic care management, preventive health checks, investigative diagnostics, health management, hospital assistance, and concierge care. The company has 2500+ doctors and specialists on the panel, backed by an extensive network of 6000+ hospitals and clinics and 3500+ diagnostic centers and pharmacies across 8000+ pin codes. It is also the largest aggregator of ambulances, with more than 4000 vehicles. Today Connect and Heal touches over 6 million lives across 400+ organizations. With 70,000+ doctor consultations and 10,000+ health screenings every month, it serves users in over 300 cities across India.
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Company social profiles

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Jobs at Connect and Heal

Connect and Heal
at Connect and Heal
HR CNH
Posted by HR CNH
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The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Bengaluru (Bangalore), HSR Layout
5 - 7 yrs
₹4L - ₹6L / yr
Payroll Management

Job Role: HRBP-Operations

Location: HSR Layout; Bangalore

Employment Type:  Permanent & Full time

Years of Experience: 5 years & above

Salary: As per industry Standard.



About the Role:

We are looking for an experienced and dynamic HR Business Partner (HRBP) to join our Business Operations team. The ideal candidate will have a well-rounded background in HR operations, payroll management, and a deep understanding of labor and statutory compliance. As an HRBP, you will play a key role in aligning business objectives with HR strategies, providing operational support, and ensuring compliance with all relevant laws and regulations.


Key Responsibilities:

  • Manager HR Operations: Lead HR operations within the Business Operations team, ensuring smooth day-to-day HR processes, such as employee lifecycle management (onboarding, offboarding, background verification (BGV), administrative requirements).
  • Training & Induction/Orientation: Lead the planning and execution of onboarding, induction, and orientation programs for new employees. Ensure smooth integration into the organization by providing a comprehensive introduction to company culture, policies, and key functions. Collaborate with managers to identify training needs, and design or facilitate relevant learning programs to enhance employee performance and development.
  • Payroll Management: Oversee and manage payroll processes, ensuring accuracy and timely disbursement. Handle any payroll-related queries and work closely with the finance team.
  • Labor Compliance & Statutory Compliance: Ensure the organization adheres to all labor laws, including statutory compliance requirements. Monitor changes in local, state, and national labor regulations and ensure the business remains compliant.
  • Employee Relations: Act as the first point of contact for managers and employees, addressing any HR issues, conflicts, or concerns.
  • Strategic HR Support: Partner with leadership to identify HR needs and implement tailored solutions that support business goals. Provide guidance on performance management, talent development, and workforce planning.
  • HR Analytics & Reporting: Utilize HR data analytics to generate insights and support data-driven decision-making. Maintain dashboards to track employee trends, monitor HR metrics, and continuously improve HR processes through actionable data. Provide regular reports to leadership for strategic planning and operational efficiency.


Skills and Experience:

  • Proven experience in HR operations, payroll management, and HR compliance, preferably in business operations
  • In-depth knowledge of labor laws, statutory compliance, and regulatory frameworks.
  • Strong understanding of HR best practices, policies, and employee relations.
  • Excellent communication and interpersonal skills, with the ability to build relationships across all levels of the organization.
  • Strong problem-solving and conflict resolution abilities.
  • Ability to adapt to a fast-paced, evolving business environment.
  • Prior experience in business partner roles or similar HRBP positions is a plus.
  • Knowledge of HRIS systems and payroll software is desirable.


Qualification:

  • Bachelor's Degree (Master’s degree preferred)
  • HR Certification / HR Specialization preferred
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Connect and Heal
at Connect and Heal
HR CNH
Posted by HR CNH
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The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Bengaluru (Bangalore)
1 - 5 yrs
₹2.5L - ₹3.5L / yr
Customer Relationship Management (CRM)
Communication Skills
Interpersonal Skills
Problem solving

Company Description

Connect and Heal - CNH Care is a healthcare organization based in Bengaluru that provides holistic outcome-focused, patient-centric care. The company serves as the first point of contact for the healthcare needs of employees and their families through virtual and in-person care. With a subscriber base of over 6 million lives, Connect and Heal aims to provide a care continuum by offering integrated healthcare services, including acute and primary care, emergency response, chronic care management, preventive health checks, diagnostics, and hospital assistance.


Role Description

This is a full-time on-site role for a Customer Care Executive at Connect and Heal - CNH Care. The Customer Care Executive will be responsible for providing customer support, ensuring customer satisfaction, delivering exceptional customer service, and effective communication. They will also be responsible for sales-related tasks to promote the company's services.


Responsibilities:

  • Handling customer queries via any support channel
  • Approach all queries with customer centric attitude
  • Offering exceptional customer service and satisfaction
  • Help build and improve processes
  • Adhere to set standards of TAT and SLA
  • Demonstrates customer empathy during all interactions with customers.


Candidate requirements:

  • 1 to 3 years’ experience in a customer support role
  • Can handle verbal and non-verbal process (chat, email, phone)
  • Excellent interpersonal skills
  • Excellent written and oral communication skills in English and Hindi
  • A quick learner
  • Ability to make high quality decisions & Multi task.


Language Proficiency: English (Fully proficient), Hindi (working proficiency), Marathi & Telegu( limited working proficiency), Tamil & Kannada ( Elementary proficiency) 


CTC offered: 2- 3.50 LPA


Location: Bangalore, HSR Layout

Read more
Connect and Heal
at Connect and Heal
HR CNH
Posted by HR CNH
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Bengaluru (Bangalore)
1 - 3 yrs
₹2L - ₹3.5L / yr
Customer Support

Job Role: Customer Support  Executive

Location: HSR Layout; Bangalore 

Employment Type: Permanent & Full time 

Years of Experience: 1 to 3 years

Salary: As per industry standards


Job Summary: 

About the role: Will be responsible for contacting & engaging with customers with care & empathy & responding to their queries in a professional manner. Ensuring customer satisfaction of the highest order.


Roles & Responsibilities: 

• Handling customer queries and managing customer coordination 

• Approach all queries with customer centric attitude

• Manage data and MIS reports

• Offering exceptional customer service and satisfaction 

• Help build and improve processes

• Adhere to set standards of TAT and SLA

• Demonstrates customer empathy during all interactions with customers. 


Qualifications 

1. Min 1 to 3 years’ experience in a customer support role 

2. Can handle voice and non-voice process (chat, email, phone) 

3. Excellent interpersonal skills 

4. Excellent written and oral communication skills in English and Hindi 

5. A quick learner 

6. Ability to make high quality decisions & Multi tasks.


Why Join CNH?

  • Be part of a fast-growing organization that prioritizes employee health and well-being.
  • Collaborative and inclusive work culture.
  • Opportunities for professional growth and development.


Read more
Connect and Heal
at Connect and Heal
HR CNH
Posted by HR CNH
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Bengaluru (Bangalore)
1 - 4 yrs
₹3L - ₹4L / yr
Recruitment/Talent Acquisition
Onboarding
Employee Engagement
Payroll Management

Job Description

Position: Senior HR Executive - People Experience

Department: Human Resources

Location: Connect and Heal (CNH) Bangalore


About Connect and Heal (CNH)

At CNH, we strive to create a healthy and engaging workplace by ensuring that employees experience a seamless journey, from onboarding to daily operations. We value people-centric practices that prioritize collaboration, innovation, and care.


Position Summary

The Senior HR Executive - People Experience will play a pivotal role in delivering exceptional employee experiences across onboarding, recruitment, engagement, and HRMS management. This role requires a proactive individual who can work collaboratively to ensure processes are efficient, compliant, and aligned with CNH’s core values.


Key Responsibilities

1. Onboarding

  • Coordinate with hiring managers and cross-functional teams to deliver induction programs.
  • Facilitate documentation, verification, and orientation sessions for new employees.
  • Ensure compliance with company policies and regulatory requirements during onboarding.

2. Recruitment

  • Manage recruitment processes, including job posting, sourcing, screening, scheduling interviews, and offer rollouts.
  • Partner with department heads to understand staffing requirements and create effective hiring strategies.
  • Maintain a talent pipeline by leveraging social media platforms, job portals, and referral programs.
  • Conduct pre-employment checks and reference verifications to ensure quality hiring.

3. Employee Engagement

  • Design and implement programs that enhance employee satisfaction, well-being, and retention.
  • Plan and execute initiatives such as town halls, team-building activities, and feedback surveys.
  • Act as a point of contact for employee queries and provide resolution to concerns in a timely manner.
  • Analyze engagement metrics to recommend and implement improvements.

4. HRMS Management

  • Oversee the maintenance and accuracy of employee data in the HRMS system.
  • Ensure data security and compliance with data protection regulations.

Skills and Qualifications

  • Bachelor’s degree in Human Resources, Business Administration, or a related field.
  • 1-4 years of experience in HR functions, including onboarding, recruitment, employee engagement, and HRMS.
  • Proficient in HRMS tools, Microsoft Office Suite.
  • Strong interpersonal and communication skills.
  • Ability to handle sensitive information with confidentiality and professionalism.
  • Detail-oriented, with strong organizational and multitasking capabilities.

Why Join CNH?

  • Be part of a fast-growing organization that prioritizes employee health and well-being.
  • Collaborative and inclusive work culture.
  • Opportunities for professional growth and development.


Read more
Connect and Heal
at Connect and Heal
HR CNH
Posted by HR CNH
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Bengaluru (Bangalore)
2 - 4 yrs
₹3L - ₹5L / yr
OHC
MS-Excel
Healthcare

Job Role: Executive_ OHC 

Location: HSR Layout; Bangalore 

Employment Type: Permanent & Full time 

Years of Experience: 3 years+ 

Salary: As per industry standards


Job Summary: 

This is a full-time on-site role for an Operations Executive at Connect and Heal - CNH Care in Bangalore. We are hiring for the Occupational Health Clinic (OHC) Dept. The ideal candidate will be responsible for managing an entire portfolio of clinics across cities to ensure smooth operations, with the support of regional teams. 


Roles & Responsibilities: 

A) Clinical Operations: 

-Conduct thorough check on all clinic requirements and ensure smooth operations 

-Ensuring the MIS for all clinics is done on time (daily / weekly / monthly) 

-Ensure timely audits is done for all clinics 

B) Sourcing Requirements: 

-Coordinating with central sourcing team on all hiring requirements 

-Coordinating with medical governance team on staff training calendar and ensuring smooth trainings -Track attendance on daily basis and ensuring no service gap 

C) Client relationships: 

-Managing relationships with PAN India clients and handle client escalations 

- Liaising with different stakeholders (Marketing/sales/product) as per business requirement 


Qualifications 

• Bachelor's Degree (Master’s degree preferred) 

• Proficiency in excel and experience in handling large data sets 

• Minimum of 3 years of experience 

• Excellent communication & interpersonal skills 

• Experience in Occupational Health Centre, healthcare industry including hospitals, clinics is a plus


Why Join CNH?

  • Be part of a fast-growing organization that prioritizes employee health and well-being.
  • Collaborative and inclusive work culture.
  • Opportunities for professional growth and development.
Read more
Connect and Heal
at Connect and Heal
HR CNH
Posted by HR CNH
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Bengaluru (Bangalore)
1 - 3 yrs
₹3L - ₹5L / yr
Recruitment/Talent Acquisition
Onboarding
Employee Engagement
HR management system

Job Description

Position: Senior Executive - People Experience

Department: Human Resources

Location: Connect and Heal (CNH)

About Connect and Heal (CNH)

At CNH, we strive to create a healthy and engaging workplace by ensuring that employees experience a seamless journey, from onboarding to daily operations. We value people-centric practices that prioritize collaboration, innovation, and care.

Position Summary

The Senior Executive - People Experience will play a pivotal role in delivering exceptional employee experiences across onboarding, recruitment, engagement, and HRMS management. This role requires a proactive individual who can work collaboratively to ensure processes are efficient, compliant, and aligned with CNH’s core values.

Key Responsibilities

1. Onboarding

  • Coordinate with hiring managers and cross-functional teams to deliver induction programs.
  • Facilitate documentation, verification, and orientation sessions for new employees.
  • Ensure compliance with company policies and regulatory requirements during onboarding.

2. Recruitment

  • Manage recruitment processes, including job posting, sourcing, screening, scheduling interviews, and offer rollouts.
  • Partner with department heads to understand staffing requirements and create effective hiring strategies.
  • Maintain a talent pipeline by leveraging social media platforms, job portals, and referral programs.
  • Conduct pre-employment checks and reference verifications to ensure quality hiring.

3. Employee Engagement

  • Design and implement programs that enhance employee satisfaction, well-being, and retention.
  • Plan and execute initiatives such as town halls, team-building activities, and feedback surveys.
  • Act as a point of contact for employee queries and provide resolution to concerns in a timely manner.
  • Analyze engagement metrics to recommend and implement improvements.

4. HRMS Management

  • Oversee the maintenance and accuracy of employee data in the HRMS system.
  • Ensure data security and compliance with data protection regulations.

Skills and Qualifications

  • Bachelor’s degree in Human Resources, Business Administration, or a related field.
  • 1-4 years of experience in HR functions, including onboarding, recruitment, employee engagement, and HRMS.
  • Proficient in HRMS tools, Microsoft Office Suite.
  • Strong interpersonal and communication skills.
  • Ability to handle sensitive information with confidentiality and professionalism.
  • Detail-oriented, with strong organizational and multitasking capabilities.

Why Join CNH?

  • Be part of a fast-growing organization that prioritizes employee health and well-being.
  • Collaborative and inclusive work culture.
  • Opportunities for professional growth and development.
Read more
Connect and Heal
at Connect and Heal
Agency job
via AVE-Promagne Business Solutions LLP by Ashwin NE
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Bengaluru (Bangalore)
0 - 3 yrs
₹0.1L - ₹4L / yr
Customer Relationship Management (CRM)
Customer Service
Customer Support
Customer Success
Account Management
+2 more

Responsibilities

• Handling customer queries via any support channel

• Approach all queries with customer centric attitude

• Offering exceptional customer service and satisfaction

• Help build and improve processes

• Adhere to set standards of TAT and SLA

• Demonstrates customer empathy during all interactions with customers.


Candidate Requirements

• 1 to 5 years’ experience in a customer support role

• Can handle verbal and non-verbal process (chat, email, phone)

• Excellent interpersonal skills

• Excellent written and oral communication skills in English and Hindi

• A quick learner

• Ability to make high quality decisions & Multi task.


Language Proficiency: English (Fully proficient), Hindi (working proficiency), Marathi & Telegu( limited working proficiency), Tamil & Kannada ( Elementary proficiency)



Read more
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