Customer Support executive

Team Lead Full Stack Developer responsible for managing back-end services and the interchange of data between the server and the users.

Your primary focus will be the development of all server side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the frontend elements built by your co-workers into the application. Therefore, a basic understanding of frontend technologies is necessary as well.

We are looking to recruit a candidate for a role that will require:

• Create and consume restful APIs
• Design, develop, and maintain internal and external applications
• Build efficient, testable, and reusable modules
• Write high quality, structured application/interface code and documentation
• Identify solutions through research and collaboration that resolves the root of problems as they arise
• Define functional and technical requirements for application software to develop skills and knowledge
• Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
• Contribute in all phases of the development lifecycle

Requirement

∙ Proficient in Node.JS and ReactJS development stack

∙ 5+ years’ experience designing, querying, and updating databases in MySQL/nosql

∙ Basic understanding of web technologies including HTML, CSS, JavaScript, AJAX etc.

∙ Passion for best design and coding practices and a desire to develop new bold ideas

∙ Good to have knowledge of AWS, Redis, ElasticSearch

Education: Min. Graduate in related discipline

Work experience: 5 years relevant experience

Creating visual concepts and designs:

This involves developing layouts, designs, and illustrations for various materials like websites, brochures, advertising campaigns, and social media graphics. 

Using design software and tools:

Graphic designers need proficiency in software like Adobe Photoshop, Illustrator, and InDesign, as well as other relevant tools. 

Collaborating with teams:

Working with marketing teams, copywriters, and other stakeholders to ensure designs align with business goals and brand guidelines. 

Adapting designs for various mediums:

Adjusting designs for print, digital, and other platforms, ensuring consistency and visual appeal. 

Staying updated on design trends:

Keeping abreast of the latest design trends, software updates, and industry best practices to enhance their skills. 

Reviewing and refining designs:

Incorporating feedback, making revisions, and ensuring that final designs meet quality standards. 

Managing time effectively:

Balancing multiple projects and meeting deadlines while maintaining high-quality output. 

Essential Skills:

Creativity and innovation: The ability to think outside the box and generate unique design ideas. 

Strong visual communication skills: Understanding how to effectively convey messages through visual elements. 

Attention to detail: Ensuring accuracy in designs and layouts. 

Software proficiency: Expertise in design software and tools. 

Communication and collaboration: Effectively working with teams and clients. 

Adaptability: Adjusting designs for different mediums and platforms

Job Title: Subject Matter Expert (SME) – Operations

Location: Mohali / Karnal

Shift: Morning / Evening / Night

Experience: 2+ Years

Languages: English & Punjabi

About the Role:

We are looking for a Subject Matter Expert (SME) to support our Operations team. The SME will play a critical role in providing process expertise, guiding teams, and ensuring operational excellence in the service industry domain.

Key Responsibilities:

• Provide deep process expertise and domain knowledge in operations.
• Support the team with issue resolution, escalations, and process clarifications.
• Train and mentor team members on process improvements and best practices.
• Ensure compliance with SOPs, SLAs, and quality parameters.
• Collaborate with Team Leaders and Managers to optimize operational performance.

Skills & Requirements:

• Minimum 2+ years of experience in the service industry / BPO / KPO.
• Strong process knowledge and ability to guide team members.
• Excellent communication in English & Punjabi.
• Problem-solving and analytical skills with focus on quality and compliance.
• Flexible to work in rotational shifts (morning, evening, night).

• Clarify feature requirements with the product team
• Design end to end feature flow
• Write scalable and bug-free code
• Take care of test and deployment pipeline
• Maintaining the existing products

We are looking for a PHP + Laravel Developer responsible for managing back-end services and the interchange of data between the different cloud applications across all verticals. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end [Mobile and Web].

Why join Kesari Awayddings?

We are super aggressive and believe in a strong vision. We love building products that solve real problems and you get to write code across multiple technologies and do actual stuff. We are reimagining and reengineering the Destination wedding Industry & its ecosystem through intelligent and innovative technology.

Responsibilities:

• Build efficient, testable, and reusable PHP and Laravel/ Laravel modules

• Solve complex performance problems and architectural challenges • Integration of data storage solutions (AWS S3, Redis, Memcache) • Architecting NodeJS-based scalable microservices.

• AWS deployment, CI-CD pipelining.

• Designing and developing APIs.

Skills And Qualifications: Minimum 2 years of experience is mandatory

- Strong knowledge of PHP web frameworks (Laravel) - Understanding of MVC design patterns

- Basic understanding of HTML5, and CSS3

- Knowledge of object-oriented PHP programming

- Knowledge of JS frameworks like ES6 Express and GraphQL

- Understanding fundamental design principles behind a scalable application.

- User authentication and authorization between multiple systems, servers, and environments.

- Familiarity with limitations of PHP as a platform and its workarounds

- Creating database schemas that represent and support business processes - Knowledge of SQL, MySQL, MongoDB or similar database management system- Exposure to or experience with AWS- ElasticBeanStalk, Load Balancer, S3, EC2, Git/ Bitbucket/Jira/Jenkins, etc

- Optional - Familiarity with JavaScript frameworks such as Vue JS or React is a plus

What’s in it for you?

• Opportunity to be a part of the core team, working closely with founding teammembers

• The steep learning curve with great exposure to all the aspects of start-ups

• A performance-based environment with no limits to career growth and personal development

• An opportunity to collaborate with a team of like-minded, smart, creative people who execute and get things done.

• Platform to fulfil your entrepreneurship dream and a chance to witness the exponential growth of a company

• ESOPS discussion can happen depending on the performance

The Job location is Pune

If you’re passionate about web platforms and translating code into user-friendly products, we would like to meet you. Send us the following to start the conversation

Your LinkedIn Profile link

Your GitHub link

Any stackoverflow contribution is a plus

Projects you have developed so far, along with links and reference

• Analyze system requirements and prioritize tasks
• Write clean, testable code using .NET programming languages
• Develop technical specifications and architecture
• Test and debug various .NET applications
• Review and refactor code
• Deploy fully functional applications
• Upgrade existing programs
• Support junior developers' work
• Document development and operational procedures

Roles and Responsibilities

1. Computer science graduates would be preferred

2. Should have at least 1 year of experience as a software developer in ReactJS

3. Should be a contributor to the software development process and part of an software team

4. Can keep up to date with developments in (open source) frontend libraries, frameworks, and software development practices

5. In-depth knowledge of ReactJS, Redux, Flux, and JavaScript (ES6)

6. In-depth knowledge of Express.js and Node.js

7. Should have been working on React for at least 12 months (90% of the time)

8. Good problem-solving skills

9. Experience in Mongoose & MongoDB is a plus

10. Experience with the testing frameworks for JavaScript is a plus

11. Experience with JS module bundlers like Web Pack & Rollup

12. Experience with Babel as a compiler

13. Experience with agile software development techniques is a plus

Desired Candidate Profile

Computer science graduates preferred

The Sales Head is a leadership position with the responsibility of enabling new business through high-quality leads, prospects, and connections with high revenue potential.

Responsibilities:-

• Develop and implement effective sales and growth strategies
• Ability to take targets and deliver it
• Ability to crack enterprise projects in blockchain space
• Develop Policy & Procedures related to Sales Management
• Prepare monthly, quarterly and annual sales, contribution and SG&A expenses forecasts
• Lead sales team members to achieve sales revenue, network development and profitability targets
• Design, monitor and analyse performance metrics (KRAs & KPIs) for Sales Team Members and suggest improvements
• Manage assigned Key Channel partners and Key customers accounts directly to develop productive and professional relationships
• Negotiate and close agreements with large major channel partners & customers
• Perform research and identify new potential channel partners & customers and new market & product opportunities
• Provide timely and effective solutions aligned with clients needs and company's policies
• Liaise with Marketing, Technical Services, Accounts, Logistics and Product Development departments to ensure brand consistency, brand strengthening and deliverable of targeted services
• Stay up-to-date with market & competitive landscape and new product launches
• Ensure recruitment planning as per need and continuous development of sales team members

Desired Candidate Profile:-

• Great Problem-solving skills.
• Proven work experience as a Sales Head or Sales Manager
• Experience of managing a high performance sales team
• Ability to understand and analyse sales performance metrics
• Solid customer service attitude with excellent negotiation skills
• Good Leadership & Team management skills
• Strong communication skills, both written & verbal
• Analytical skills with a problem-solving attitude
• Availability to travel as needed
• Blockchain Knowledge will be added advantage
• MBA/B-Tech/BE from a reputed institute
• Good problem-solving skills.
• Attention to detail.

Rejolut - As a Career Differentiator

 - We are a young and dynamic team who are obsessed with solving futuristic and evolutionary business problems at scale with the next generation technology like blockchain, crypto and machine learning. Focuses on empowering people across the globe to be technically efficient, making advancements in technology and providing new capabilities that were previously thought impossible.

- We provide exposure to higher learning opportunities so that you can work on complex and cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, WebAssembly. Strong expertise in  blockchain and crypto technology and working with the networks like Hedera Hashgraph, Tezos, BlockApps, Algorand, Cardano.

- We maintain high end transparency with clients and employees as Visibility unlocks Efficiency and trust unlocks Visibility.

- Company is backed by two technology Co-founders, well-versed with consumer applications and their work has been downloaded millions of times and a Sales/Marketing Co-founder, exceptionally well at managing relationships, networking and business collaborations. All three comes with a diverse and unconventional background in thought and technology leadership positions in companies like Samsung, Purplle, Loylty Rewardz.

Benefits :

> Health Insurance

> Work from Home

> Fast growth and more visibility into the company

> Experience to work on the latest technology

> Competitive Learning Environment with supportive co-workers

> Employee friendly HR Policies

> Paid leaves up to certain limits

> Competitive salaries & Bonuses

> Liberal working atmosphere

> Get mentored by the best in the industry

Schedule:

Day Shift

Monday to Friday

• Building of user-facing elements and Integration
• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and real time applications
• Architecting applications and strategizing them to be scalable for traffic.
• Identifying and working on new innovations which can relate to any kind of technology

• 2-3 years of experience with JavaScript, JQuery, Node.js
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Good understanding of front-end technologies, such as HTML5, CSS3, SASS
• Understanding fundamental design principles behind a scalable application
• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
• Creating database schemas that represent and support business processes
• Implementing unit tests
• Proficient understanding of code versioning tools, such as Git