Cutshort logo
Leading Logistics-tech Platform logo
Customer Service Manager
Leading Logistics-tech Platform
Customer Service Manager
Leading Logistics-tech Platform's logo

Customer Service Manager

at Leading Logistics-tech Platform

Agency job
via Unnati
4 - 8 yrs
₹8L - ₹12L / yr
Bangalore
Skills
Customer Support
Customer Service
Work with a new-age, reliable logistics platform aiming to disrupt on-time delivery with ultimate efficiency! Read more.
 
Our client is a leading intra-city delivery solutions provider, that focuses on sorting out the largely unorganised logistics space in the country. It is also an aggregator of inter-city mini trucks and large transport vehicles for the Retail, Ecommerce and FMCG sectors. Their app is a platform used by their clients and truck owners, providing GPS enable vehicles, 24X7 support, economical pricing and multi-capacity loaders. Truckers can use their location and choose their transport jobs, while the companies get to pick the drivers as per their ratings.
 
With a fleet of over 44000 trucks and clients like Britannia, Bisleri, Amazon, Flipkart, Metro CashnCarry, Gati, Delhivery and more, the 5-year old platform has raised over $20Mn across multiple funding rounds. Founded and led by IIT-KG alumni, the company has operations in major cities across the country and looking to make inroads in other sectors and verticals.
 
As a Customer Service Manager, you will be responsible for owning and executing strategic, cross-functional projects as well as partnering with other teams to drive key process improvement programs.

What you will do:

  • Coordinating with internal (operation, sales) and external stake holders (Client POC)
  • Ensuring that customers receive the quickest service possible
  • Assisting representatives in handling disappointed customers
  • Determining a course of action to resolve customer problems
  • Training newly hired customer service representatives

Desired Candidate Profile

What you need to have:

  • Graduates from tier 1/2 engineering / management colleges
  • 3-5 years of experience in B2B Client Servicing
  • Proven track record of handling escalations
  • Team handling and monitoring capabilities
  • Ability to adapt quickly to a new environment     
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos

Similar jobs

Contact Center software that leverages AI to improve custome
Contact Center software that leverages AI to improve custome
Agency job
via Qrata by Rayal Rajan
Bengaluru (Bangalore)
4 - 8 yrs
₹17L - ₹40L / yr
skill iconData Science
skill iconMachine Learning (ML)
Natural Language Processing (NLP)
skill iconAmazon Web Services (AWS)
skill iconPython
+4 more
Role: Machine Learning Engineer

As a machine learning engineer on the team, you will
• Help science and product teams innovate in developing and improving end-to-end
solutions to machine learning-based security/privacy control
• Partner with scientists to brainstorm and create new ways to collect/curate data
• Design and build infrastructure critical to solving problems in privacy-preserving machine
learning
• Help team self-organize and follow machine learning best practice.

Basic Qualifications

• 4+ years of experience contributing to the architecture and design (architecture, design
patterns, reliability and scaling) of new and current systems
• 4+ years of programming experience with at least one modern language such as Java,
C++, or C# including object-oriented design
• 4+ years of professional software development experience
• 4+ years of experience as a mentor, tech lead OR leading an engineering team
• 4+ years of professional software development experience in Big Data and Machine
Learning Fields
• Knowledge of common ML frameworks such as Tensorflow, PyTorch
• Experience with cloud provider Machine Learning tools such as AWS SageMaker
• Programming experience with at least two modern language such as Python, Java, C++,
or C# including object-oriented design
• 3+ years of experience contributing to the architecture and design (architecture, design
patterns, reliability and scaling) of new and current systems
• Experience in python
• BS in Computer Science or equivalent
Read more
Fresh Prints
at Fresh Prints
3 candid answers
5 recruiters
Dan Petines
Posted by Dan Petines
Remote only
0 - 4 yrs
$8.4K - $9.4K / yr
English Proficiency
Sales
Salesforce
Inside Sales

Hunting for supercharged sales pros to seal high-value deals with our American clients!

Are you the kind of person who loves a challenge and never backs down until you've closed the deal? We at Fresh Prints are on the lookout for go-getters like you to join our sales team and help us reach our next big milestone.


We’re building a company that will last forever and we’re on the right track as Fresh Prints is one of the Inc 5000 America’s fastest-growing companies for 6 years in a row. We wanna keep our streak going - and we’d love for you to be our next sales superstar!


About Fresh Prints

On one otherwise average day in 2009, two sophomores set out to change the custom apparel game. No more corporate bullshit. It was time to get personal. Real personal. Every customer would become a part of the Fresh Prints family.


Today, this ridiculously good-looking family is made up of thousands of happy clients, 350+ semi-adults, and 400+ college students who run Fresh Prints at their schools. We are one of the fastest-growing brands in the US with over 60% growth rate in the last decade. Our people are a critical factor in helping us achieve this growth. We're all about saying "yes," keeping promises, cracking jokes, and making you look good. Real good.


Fresh Prints provides custom apparel and promotional products to Student Groups, Corporates, Greek Organizations, University Administrations, Intramural Teams, and Individuals with localized sales managers and a growing network of referrals.


Who you’ll be working with

Step into our Sales Squad - it's where the A-team thrives. This team, a mix of sales and inside sales maestros, is on a mission. With strategic prowess and relentless drive, they're not just chasing leads; they're propelling us toward our goal of reaching $100 million in sales in the coming years. Picture each deal as a stepping stone, each call as a strategic move – this is where the magic happens, directly shaping our journey to sales success!


Your Mission

Imagine yourself on the frontlines of our Sales Team, spearheading a revolution in sales and growth at Fresh Prints. We’re talking about turning heads, igniting conversations, and catapulting our brand to unparalleled heights! Join us as we redefine success and make every pitch a game-changer.


Who We’re Looking For

If you're someone who thrives on challenges, obsesses over the details, and lives for those "Aha!" moments, you're our kind of vibe! Bonus points if you've got an insatiable appetite for closing deals left, right and center. Here’s what we need from you:

  • Can chat up a storm in written and spoken English
  • Preferably 1-3 years of B2B sales experience
  • Freshers with a knack for sales and a hunger for learning are totally welcome – we love a good rookie with potential
  • MBA/BBA in marketing or sales? Nice touch!
  • SAAS/IT sales experience? You're ahead of the game!
  • Got that neutral accent for smooth talkin' with American clients? Awesome!
  • Love tinkering with CRM software like Salesforce or Fresh Sales? You're speaking our language already
  • Familiar with sales engagement tools like outreach.io or reply.io? Bonus points for you!


Your Superpowers

  • Proactive: You're all about making things happen, no excuses!
  • Goal-oriented: You’re incredibly ambitious. Problems? Nah, they're just opportunities waiting to be conquered!
  • Open to change: Constantly evolving and improving? That's your jam!
  • Calm under pressure: You keep your cool when the heat is on, and you thrive under pressure!
  • Super attentive to detail: Spotting mistakes before they even happen? Consider it done!


Perks of Joining the Fresh Prints Crew

  • Monthly base of $700
  • Night Shift Allowance
  • ​​Health Insurance
  • Mental Health Benefits
  • The opportunity to learn a lot rapidly
  • Working with a talented and eccentric team dedicated to building a business together


Ready to Make Magic Happen? Let's Do This!

If you're nodding along and feeling the vibe, then we want YOU on our team. This is your chance to create and leave your mark on the world of sales with Fresh Prints!


As Fresh Prints grows, YOU will too!


Location & Hours

  • 8 AM - 5 PM EST (5:30 PM - 2:30 AM IST)
  • Permanent WFH setup


Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.

Read more
Lansum Properties
Dasari SarveswaraRao
Posted by Dasari SarveswaraRao
Hyderabad
1 - 5 yrs
₹2L - ₹5L / yr
Customer Relationship Management (CRM)
Microsoft Dynamics CRM

* Candidates must have Real Estate Knowledge,

* In-house drafting of all Documents MOU, Agreement to Sell, Sale Deeds, payment collections, and the bank loan process.

* Should have a minimum experience of 2 to 7 years in CRM and managing teams.

* handled Real Estate CRM.


Preferred candidate profile


* Candidate must have Real Estate Knowledge with min 2 - 4 years of experience.

* In-house drafting of all Documents MOU, Agreement to Sell, Sale Deeds, payment collections, and the bank loan process.

* Collections, preparation documentation, Bank docs.

Read more
AJACKUS
at AJACKUS
1 video
6 recruiters
Kaushik Vedpathak
Posted by Kaushik Vedpathak
Remote only
2 - 6 yrs
₹2L - ₹5L / yr
Search Engine Optimization (SEO)
SEO management
skill iconGoogle Analytics
Role-
You should have a strong grasp of current marketing tools and strategies and be able to lead
integrated digital marketing campaigns from concept to execution. Digital marketing managers
will work with the marketing team, supporting teams (such as programmers) to launch campaigns
on time and on budget.
Responsibilities-
● Lead research for SEO-friendly keywords.
● Well-versed with on and off-page SEO activities.
● Should be able to do a detailed audit of the website to roll out the best possible strategies.
● Should be comfortable as an IC.
● Monitor technical search engine optimization issues and help in fixing them.
● Optimize the content of landing pages, blogs, and websites.
● Direct and coordinate content teams in off-page search engine optimization tasks like a link-
building, forum commenting, etc.,
● Analyze the insights and create a report on all aspects of SEO including the audience,
traffic, views, clicks, rankings, etc.
● Collaborate with the Marketing and Sales teams during the marketing campaigns.
● Collaborate with the Content team to develop the right approach for the marketing
initiatives.
● Stay up to date regarding search engine optimization and marketing standards.
● Execute tests, collect and analyze data and results, and identify trends and insights in order to
achieve maximum ROI in paid search campaigns
● Perform ongoing keyword discovery, expansion, and optimization
Qualifications-
● BS/MS degree in marketing or a related field
● Proven working experience of 3+ years in SEO
● Knowledge of keyword research and data mining tools
● Should have worked in a brand side role for at least 2 Years
● Highly creative with experience in identifying target audiences and devising digital
campaigns that engage, inform, and motivate
● Deep knowledge of Google Analytics and other data analysis tools.
Read more
deepali design & exhibits pvt ltd
Delhi
2 - 8 yrs
₹3L - ₹8L / yr
Matlab
SolidWorks
ANSYS
Mathcad

CFD Engineer

Fluent in Meshing

Must knowledge of soild works

Ansys is must and fluent

  • Creating computer models of products and processes to test design concepts and simulate performance before they are built or used
  • Using computer programs such as MathCAD, MATLAB, and ANSYS to build models that simulate real-life events and conditions
  • Developing and implementing mathematical models to solve complex engineering problems
  • Conducting research on new technologies and techniques to improve existing designs



Read more
Voizworks
at Voizworks
4 recruiters
Naziya M
Posted by Naziya M
Delhi
3 - 5 yrs
₹8L - ₹12L / yr
Solution selling
Sales

Job Description:

  • Role is of Software Sales Manager
  • The role requires the person to hunt and open new accounts for Company’s Returns Inventory Management Solution.
  • Complete Ownership of Sales Cycle including the following:
    • Identifying opportunities
    • Managing the pipeline
    • Working with the marketing team to launch marketing campaigns
    • Managing the relationship with the client
  • To be Successful, the candidate should have experience in Software/Consultative Solution Sales, should have done concept selling, especially in the retail industry
  • Should have a understanding of IT Landscape in an enterprise, understanding of Logistics Supply chain, especially returns could be an added advantage
  • The role requires the person to be quick thinker, innovative problem solver and ability to think on his feet will come in good stead.

Responsibilities

  • Hunting New Accounts
  • Business Development
  • Enterprise Account & Sales Management – grow SOW
  • Manage the entire sales cycle
  • Maintain High level of customer satisfaction
  • Pipeline management, Accurate Sales forecasting, Sales Negotiations and Business Closure.
  • Exceeding Monthly and Quarterly Sales Targets

Desired Candidate Profile

  • 3-5 years Sales Experience (preferable -Software, Consulting, Solution Sales, Concept Sales)
  • Excellent Communicator, Presentation and writing Skills
  • Business Development & Hunting New Accounts in SW/Consulting Solution Sales, Should know Concept Selling.
  • Entrepreneurial mind set, Problem solver, quick thinker, Passionate, self-motivated, a self-starter with innovative mindset
  • Willing to work in a fast-paced environment, where you need to be able to adapt effectively to changes.
  • Excellent time management and prioritization skills.
  • Experience in Supply Chain, Logistics Solutions may be an added advantage

Key skills:

Business Development, Enterprise Sales, Consulting Selling experience, Concept Selling, Solution Sales, Software Sales

 

Salary: 8 to 12 lakhs P.A.

 

Functional Area: Sales & Business Development, Hunting New accounts, Enterprise Account & Relationship Management

 

Role: Enterprise Sales & Business Development Manager

Education:

MBA or Equivalent with 3-5 years’ experience in SW/Consulting Solution Sales, Concept selling

 

Location: Mumbai, Delhi,

Read more
QuickSell
QuickSell
Agency job
Mumbai
5 - 8 yrs
₹10L - ₹15L / yr
skill iconNodeJS (Node.js)
skill iconMongoDB
Mongoose
skill iconExpress
As a Backend Developer, you will be responsible for helping us maintain and expand our suite of internal and external APIs for the QuickSell Digital Catalogue and mobile apps. Our RESTful APIs serve many clients - mobile apps, websites, web hooks for third-party services and internal tools. An experience with API versioning, caching,and token-based security mechanisms is a must, along with an ability to architect,
document, build, and deploy RESTful JSON APIs with continuous uptime and minimal latency.


Roles and Responsibilities:
 -Building API services using NodeJS Express and related frameworks
 Expert level understanding of NodeJS asynchronous runtime
 Expert level understanding of Javascript concepts on callbacks and closures
 Experience with Postgres, NoSQL, Redis, and Firebase Realtime database
 Experience with AWS services like Elastic Beanstalk, Cloudfront, S3, EC2, Lambda,
 API Gateway, SQS, etc
 Understanding of patterns and techniques for building scalable back-end
 infrastructure including caching, rate limiting, authentication, and authorization
 schemes.
 Experience in building highly scalable and high throughput services with
 millisecond response times
 Experience working in a collaborative team environment
 Excellent communication & interpersonal skills
 Willingness to learn and pick up new technology along with patience to mentor.


NOTE- Candidates only from PRODUCT BASED companies will be preferred. Location is Mumbai and its Work from Office.



Read more
Multi Recruit
at Multi Recruit
23 recruiters
Rachana Deshpande
Posted by Rachana Deshpande
Bengaluru (Bangalore)
2 - 5 yrs
₹3L - ₹6L / yr
Human Resources (HR)
Payroll Management
Employee Engagement

We are looking for a knowledgeable Payroll & HR Specialist to process and manage the company's payroll.

  • Prepare Offer letter, Letter of intent, Process payroll, Exit interview, Induction, PF & ESI, Account related activities.
  • Recruitment for internal hiring.
  • Receiving approval from management for payments when needed
  • Process ETDS taxes and payment of employee benefits
  • Organizational, multi-tasking, and prioritizing skills.
  • Trustworthy with attention to confidentiality
  • People management skills important
  • Ability to multitask.
  • Assist in other ad hoc HR and Accounting work.
  • Smooth HR maintenance in the office
  • Planning for Employee entertainment once a month
  • Ad hoc duties of admin and accounts
  • Organize & Co-ordinate activities in the office. i.e., birthday, new joinees, plan employee engagement activities
  • Maintain and administer employee-related data
  • Preparation of payroll inputs and ensure consistency of output
  • Accountable for ensuring employee salaries are paid accurately and as per the companys policy
  • Reconciliation of payroll data and maintain a proper document control system for auditing
  • Process candidate offers. Engage and explain compensation and benefit details to prospective employees
  • Coordinate with various departments and ensure that the new joiner induction goes smoothly
  • Verification and collection of documents from the new joiners and their maintenance
  • Administration of CRM used for employee performance and appraisal
  • Administration of CRM used for tracking employee vacation details
  • Responsible for filing all the relevant documents as required under the labor law
  • Address any routine HR request by employees

Qualifications:

  • 2-3 years of experience in the field of HR/Payroll in the field of IT/ ITES.
  • Good knowledge of employment processing, statutory benefits, records management and recruitment.
  • Minimum graduate. Preferably with a commerce background. MBA is a bonus.
Read more
Zycus
at Zycus
10 recruiters
madhavi JR
Posted by madhavi JR
Bengaluru (Bangalore)
3 - 7 yrs
₹5L - ₹13L / yr
skill iconNodeJS (Node.js)
skill iconJavascript
skill iconMongoDB
skill iconExpress
Object Oriented Javascript (OOJS)

Zycus was incorporated in Princeton, U.S. in 1998. Since then, we have grown everyday, and established as an organization which now is a leading global provider of complete Source-to-Pay suite of procurement performance solutions.

We develop cloud-based (SaaS) https://www.zycus.com/solution/procurement-performance.html">Source-to-Pay solutions for large global enterprises, and have successfully deployed about 200 solutions to over 1000 Global clients. Our spirit of innovation and our passion to help procurement create greater business impact are reflected among procurement solution deployments that we have undertaken over the years. We are proud to have as our clients, some of the best-of- breed companies across verticals like Manufacturing, Automotives, Banking and Finance, Oil and Gas, Food Processing, Electronics, Telecommunications, Chemicals, Health and Pharma, Education and more.

With a team of 1000+ employees, we are present in India with 3 development centers at Bengaluru, Mumbai & Pune and offices in thehttps://www.zycus.com/careers/US-Careers.html">U.S., U.K., Australiahttps://www.zycus.com/press-releases/zycus-expands-middle-east-presence-with-new-location-in-dubai.html">Dubai and https://www.zycus.com/press-releases/zycus-continues-global-expansion-with-new-office-in-singapore.html">Singapore and Netherlands.

http://www.zycus.com/">Know more about the LEADER of: Gartner’s 2013, 2015 & 2017 Magic Quadrant for Strategic Sourcing Application Suites and The Forrester Wave™: eProcurement, Q2 2017


PRODUCT PORTFOLIO
7 Product Lines

OFFICES
Princeton, Chicago, Atlanta, London, Netherlands, Melbourne, Bangalore, Mumbai, Pune

MARKET SIZE
USD 2 Billion and grows tremendously during economic downturns

 

Skill & Experience:

Experience : 4 to 6 years

  • Strong understanding of JavaScript/Object Oriented JS, its quirks, and workarounds.
  • Must have working knowledge of Node JS.
  • Must have knowledge of any one Node JS framework such as Express.js, Hapi.js, Sails.js, etc.
  • Understanding of REST API and MVC.
  • Understanding of Asynchronous Request handling techniques.
  • Understanding of Unit testing frameworks like Mocha/Chai.
  • Proficient understanding of code versioning tools, such as SVN or GIT.
  • Good to have understanding of Design Patterns and SOLID OOP principles.
  • Understanding of modern JavaScript development techniques

Should be able to optimize & effectively manage resources and time of the team members.

Should be able to identify, track and mitigate risks to the product

Should not hesitate to carry out healthy and constructive confrontation with team members, peers and managers for the benefit of Product.

  • Attractive compensation with a fast track growth opportunity.
  • Opportunity to work with a Young and dynamic innovative team of UI professionals .
  • Flexible and employee friendly organization
Read more
InTouchApp
at InTouchApp
4 recruiters
Sarang Lakare
Posted by Sarang Lakare
Pune
1 - 3 yrs
₹3L - ₹6L / yr
skill iconJavascript
skill iconHTML/CSS
skill iconAngular (2+)
skill iconAngularJS (1.x)
skill iconBootstrap
+2 more
Hands-on work in an extremely challenging environment: manage all web front-ends of InTouchApp: desktop & mobile web app, Chrome extension, etc. If you like challenges and like to get your hands dirty, this is THE job for you.

Must have:
- 1 to 3 years of hands-on experience building great websites! (If you are fresh out of college, you should be excellent at coding)
- Hands-on with Angular-4 Framework, Webpack
- Hands on knowledge of Javascript, HTML, CSS
- Familiarity with the latest web technologies for building responsive websites
- Good understanding of UX, ability to build good-looking user interfaces
- Good eye for pixel perfect designs
- Understands how to use a framework and doesn't go by trial and error
- Doesn't hesitate to deep dive into third-party libs being used to debug issues.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos