Cutshort logo
Leading Logistics-tech Platform logo
Customer Service Manager
Leading Logistics-tech Platform
Customer Service Manager
Leading Logistics-tech Platform's logo

Customer Service Manager

at Leading Logistics-tech Platform

Agency job
via Unnati
4 - 8 yrs
₹8L - ₹12L / yr
Bangalore
Skills
Customer Support
Customer Service
Work with a new-age, reliable logistics platform aiming to disrupt on-time delivery with ultimate efficiency! Read more.
 
Our client is a leading intra-city delivery solutions provider, that focuses on sorting out the largely unorganised logistics space in the country. It is also an aggregator of inter-city mini trucks and large transport vehicles for the Retail, Ecommerce and FMCG sectors. Their app is a platform used by their clients and truck owners, providing GPS enable vehicles, 24X7 support, economical pricing and multi-capacity loaders. Truckers can use their location and choose their transport jobs, while the companies get to pick the drivers as per their ratings.
 
With a fleet of over 44000 trucks and clients like Britannia, Bisleri, Amazon, Flipkart, Metro CashnCarry, Gati, Delhivery and more, the 5-year old platform has raised over $20Mn across multiple funding rounds. Founded and led by IIT-KG alumni, the company has operations in major cities across the country and looking to make inroads in other sectors and verticals.
 
As a Customer Service Manager, you will be responsible for owning and executing strategic, cross-functional projects as well as partnering with other teams to drive key process improvement programs.

What you will do:

  • Coordinating with internal (operation, sales) and external stake holders (Client POC)
  • Ensuring that customers receive the quickest service possible
  • Assisting representatives in handling disappointed customers
  • Determining a course of action to resolve customer problems
  • Training newly hired customer service representatives

Desired Candidate Profile

What you need to have:

  • Graduates from tier 1/2 engineering / management colleges
  • 3-5 years of experience in B2B Client Servicing
  • Proven track record of handling escalations
  • Team handling and monitoring capabilities
  • Ability to adapt quickly to a new environment     
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

Similar jobs

Service Based
Service Based
Agency job
via Vikash Technologies by Rishika Teja
Hyderabad, Bengaluru (Bangalore), Pune, Ahmedabad, Indore, Jaipur, Mumbai, Chennai, Noida, Gurugram
5 - 8 yrs
₹10L - ₹22L / yr
skill iconReact Native
skill iconJavascript
  • 5+ years of professional experience working with React Native 
  • Proficient in developing clean and well-documented Javascript code 
  • Expertise in working with third-party dependencies and debugging dependency conflicts 
  • Strong background working with native build tools, like XCode, Gradle, Android Studio, IntelliJ, etc.
  •  Good experience working on complex systems
  •  Strong knowledge of REST APIs, the document request model, and offline storage
  •  Familiar with automated testing suites such as Jest, Mocha, etc
  • .Ability to work on difficult React Native issues and contribute to libraries as required
  •  Should be able to deploy the app to the Appstore.
Read more
InstaWeb Labs Pvt Ltd
at InstaWeb Labs Pvt Ltd
2 recruiters
Darshit Raut
Posted by Darshit Raut
Mumbai, Malad
2 - 10 yrs
₹8L - ₹15L / yr
skill iconPHP
skill iconLaravel
skill iconHTML/CSS
skill iconKotlin
skill iconReact Native
+2 more

We’re looking for a hands-on Tech Lead who can own end-to-end development across web and mobile at Websites.co.in. The ideal candidate should have strong experience in PHP (Laravel), HTML/CSS, and native Android app development (Kotlin), along with a working understanding of iOS app development. You’ll be responsible for leading a small tech team, managing sprints, ensuring high-quality code, and collaborating with product and design teams to ship scalable features. If you're someone who enjoys both coding and team leadership in a fast-paced startup environment, this role is for you.

Read more
Zealous Services
Salem
1 - 2 yrs
₹2L - ₹3L / yr
Human Resources (HR)
HR management
Recruitment/Talent Acquisition
Employee Engagement

Greetings from zealous!


At zealous services, we believe people are the backbone of success. We are a fast-growing 3D design company committed to building a vibrant work culture driven by innovation, inclusivity, and integrity. We're now looking for an enthusiastic HR Executive to join our dynamic team and contribute to our growth journey.


Roles & Responsibilities

  • Handle end-to-end recruitment process: sourcing, screening, scheduling, and onboarding.
  • Manage employee lifecycle: joining formalities, documentation, confirmation, and exits.
  • Support performance management initiatives and HR policy implementation.
  • Maintain and update HR databases, employee records, and documentation.
  • Address employee queries regarding HR policies, procedures, and programs.
  • Coordinate employee engagement activities and welfare programs.
  • Ensure statutory compliance and assist in payroll coordination.


Key Skills Required

  • Excellent communication & interpersonal skills
  • Strong knowledge of recruitment platforms and sourcing techniques
  • Familiar with HRMS or HRIS tools
  • Up-to-date knowledge of labor laws and HR best practices
  • Ability to multitask and work under pressure


Qualifications

  • Bachelor's degree (BBA/B.Com) or MBA in HR or a related field
  • 1–2 years of relevant HR experience

Why Join Us?

  • Supportive team culture
  • Opportunities for learning and development
  • Career advancement pathways
  • Flexible work environment

📩 Apply now on Cutshort or send your resume.


🕒 Immediate Joiners Preferred

Read more
Gyanwave IT Consultancy Pvt Ltd
Noida
3 - 7 yrs
₹3L - ₹8L / yr
Google Adsense
Google Tag Manager (GTM)
campaign management
Google Adwords
skill iconGoogle Analytics
+5 more

Keyword research, competitor analysis & audience targeting

Manage budgets, bidding strategies & key performance metrics

Implement A/B testing

Analyze performance using Google Analytics & Tag Manager

Stay updated with Google Ads policies & trends

Read more
Corewave
at Corewave
1 recruiter
Monica Chauhan
Posted by Monica Chauhan
Remote only
0 - 2 yrs
₹15000 - ₹22000 / mo
skill iconHTML/CSS
Sketch
InVision

We are looking for a dynamic UI/UX designer who will be responsible for the user experience (UX) and user interface (UI) design of our various digital assets. You will ensure that all elements of the online user experience are optimized for improved usability, usefulness, and exceptional visual design. The successful candidate will evidence a passion for delivering adaptive and creative solutions to UI/UX design problems by staying up to date with best practices and emerging trends in user experience design and user interface technology.

 

UI UX Designer Responsibilities:

 

  • Investigating user experience design requirements for our suite of digital assets.
  • Developing and conceptualizing a comprehensive UI/UX design strategy for the brand.
  • Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.
  • Designing UI elements and tools such as navigation menus, search boxes, tabs, and widgets for our digital assets.
  • Testing UI elements such as CTAs, banners, page layouts, page designs, page flows, and target links for landing pages.
  • Collaborating with the marketing team, and internal and external designers to ensure the creation and delivery of tailored experiences for the digital user.
  • Providing advice and guidance on the implementation of UX research methodologies and testing activities in order to analyze and predict user behavior.
  • Adhering to style standards on typography and graphic design.

 

UI UX Designer Requirements:

 

  • Should have prior knowledge and experience of HTML & CSS mandatorily.
  • Working knowledge of the following technologies and software: Sketch, InVision, Visio, iOS, Android, Design Systems, and Adobe Creative Suite.
  • A team player but can work independently too.
  • Excellent written and verbal communication skills.
  • Multi-tasking and time-management skills, with the ability to prioritize tasks.
Read more
Tech Mahindra
Tech Mahindra
Agency job
via VCORP VENTURES PVT LIMITED by aswathi vinod
Bengaluru (Bangalore), Chennai, Hyderabad
7 - 13 yrs
₹7L - ₹12L / yr
Oracle CC&B
OUAF
Billing
C2M

Hiring for the Profile of Oracle Utility Functional Consultant for Bangalore,Chennai,Hyderabad on immediate basis

 

 

Job Description:

 

1.Conduct module specific requirement workshop, capture and align business requirement
2.Analyse the detailed interface requirement and identify individual interface touch points
3. Prepare module wise detailed fit/gap analysis and identify customization components
4. Prepare module specific Functional specification
5. Prepare module wise Configuration master sheet which translates the “Fit” items to the technology
6. Identify customization/extension requirement and communicate to Technical consultants
7. Support Technical Architect in preparing detailed technical specification for both customization and integration components
8. Configure the product as per the design worksheet and bring up the individual business process
9. Lead UAT for the module, and ensure smooth customer signoff
10. Prepare / Support T3 material and conduct T3.

 

Qualification:

8+ Years of Experience in Oracle Utilities Application Framework (OUAF)
2. Strong functional Experience on CIS Billing
3. Strong knowledge across OU components
4. Minimum 7+ years of experience as Architect for OU product suite (CC&B, MDM, C2M)
5. Minimum 4+ Years on experience in architecting and delivering OU CC&B/C2M
6. Atleast 2 full implementation experience of CC&B in Architecting OU Solutions
7. Strong techno product expertise on OU CC&B with thorough understanding of cross functionalities

 

Notice Period: 0-1 Month

 

 

Read more
YESQUEST
at YESQUEST
1 recruiter
Chandresh Tarasariya
Posted by Chandresh Tarasariya
Surat
2 - 5 yrs
₹2.4L - ₹6L / yr
skill icon.NET
ASP.NET
skill iconC#
dotnet
dot net
+2 more
The ideal candidate will be familiar with the full software design life cycle. They should have experience in designing, coding, testing and consistently managing applications They should be comfortable coding in a number of languages and have an ability to test code in order to maintain high-quality code.



Responsibilities

Design, code, test and manage various applications
Collaborate with the engineering team and product team to establish the best products
Follow outlined standards of quality related to code and systems


Qualifications

Bachelor's degree in Computer Science or relevant field
2+ years of experience working with .NET C#
Experience developing web-based & desktop based applications in C#, HTML, JavaScript, VBScript/ASP, or .NET
Experience working with MS SQL Server and MySQL Knowledge of practices and procedures for full software design life cycle
Experience working in an agile development environment
Read more
Zapiot technologies pvt ltd
Phani M
Posted by Phani M
Hyderabad
3 - 7 yrs
₹5L - ₹7L / yr
skill icon.NET
skill iconAngularJS (1.x)
SQL server
MVC Framework
skill iconjQuery
  • Software Developer (Must have experience in all technologies .Net, Angular JS, MVC, jQuery & Sql Server) – 4 to 5 years’ experience
Read more
V Trace Solutions LLP
at V Trace Solutions LLP
1 recruiter
Madhu Mitha
Posted by Madhu Mitha
Mumbai
0 - 5 yrs
₹1L - ₹5L / yr
Client Servicing
tpa executive
investigation
Surveyor
Investigate suspicious insurance claims, including those that are suspected to have stemmed from fraud, criminal activity, arson, falsified documents, or unnecessary medical procedures. Consult hospital records. Consult with physicians to get expert evaluation. Examine photographs and statements. Listen to or watch audio or video surveillance. Record data and statements in report. Obtain background information on claimants and witnesses using a universal database. Access personal information and identify Social Security numbers, aliases, drivers license numbers, addresses, phone numbers, criminal records, and past claims histories. Search for previous cases of fraud. Visit claimants to obtain oral statements. Inspect facilities and determine if doctors hold proper licenses and certifications. Perform surveillance work to determine if a claimant is performing rigorous activity that would rule out injuries in workers compensation claim. Take photos and document suspicious activity. Report all activity to insurance company for final determination. Testify in court cases when claimant is accused of fraud.
Read more
Arinos
at Arinos
2 recruiters
Abhilasha A
Posted by Abhilasha A
Chennai
3 - 7 yrs
₹1L - ₹6L / yr
Virtualization
skill iconC++
Visual C++
Data Structures
skill iconC
We are having an urgent Job opening for Software Developer Job Position : C++ Developer Job Location: Chennai Experience: 0.6 to 2 Years Domain: Telecom Notice Period : Immediate/ 15 Days / 1 Month Experience Required: Must have experience of Software Development (max : 2 years) using C,C++, Data Structure, Linked List. Should be from Telecom background. Should have working knowledge on L2,L3 protocals, LINUX programming. If interested kindly share your CV on [email protected] Regards, Abhilasha Sharma HR Arinos Infosolutions (P) Limited Chennai - 600 096, India.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos