Customer Service Manager

Overseeing all technology operations including Software, Networking,

Hardware and Security along with evaluating them according to

established goals.

• Devising and establishing IT policies and systems to support the

implementation of strategies set by upper management with plans for

redundancy, zero to no downtime and constantly improving business operations

and processes

• Analyzing the business requirements of all departments to determine their

technology needs.

• IT Head manage and supervise an organization's technical operations which

includes overseeing IT department employees and ensuring all technology.

systems and applications support the organization's goals and objectives.

• IT Head should have in-depth knowledge of new software development, able

to prepare Wire frame design & Architecture, able to design and describe

SOW for all new IT software development.

• Overseeing all IT operations infrastructure.

• Developing, implementing, and evaluating IT projects in line with

organizational objectives.

• Liaising with other departments to determine and address their IT needs and

requirements.

• Managing and supervising employees in the IT department.

• Ensuring the maintenance of current projects and technology systems.

• Identifying vulnerabilities, the need for upgrades, and opportunities for

improvement.

• Proposing strategic solutions and recommending new systems and software.

• Preparing financial budgets and performance reports.

• Building and maintaining relationships with external advisors and vendors.

• Ensuring reported issues are resolved in a timely manner.

IT AVP Requirements:

• A bachelor's degree in computer science or a related field.

• A master's degree in computer science is preferred.

• Proof of continued education, such as software certifications, is desirable.

• Experience with ERP, CRM, Business Intelligence, Warehouse Management

(WMS)/Supply Chain Management (SCM), Cloud Storage (Azure/AWS), DAM, MS

365, Marketing Automation and other business applications

• Knowledgeable in successful API integration of CTI and other communication

technologies like whatsapp with business applications

• Identifying vendors, developing SOW and wireframes, successfully managing projects

to completion for Websites (js/node/react/shopify/wordpress etc) and application

development

• Use of low code/no node application development in MS platforms would be

desirable

• At least 3 to 5 years of experience.

• Excellent written and spoken communication and interpersonal skills.

• Strong leadership and project management skills.

• Solid analytical and problem-solving skills.

• Creating RESTful services with Node.js (Express)
• React & React Native
• Mongoose & MongoDB.

• Hands-on experience with Ubuntu-based servers
• Hands on experience in deploying on Digital Ocean Droplets
• Hands on experience with google maps integration

Looking for Experienced Trainers with experience in Dotnet Training

Must be good in Fullstack-MERN

Azure knowledge is desired

• Design, build and maintain efficient, reusable, and reliable code
• Development of UI elements and Integration with APIs
• Identify bottlenecks and bugs, and devise solutions to these problems
• Help maintain code quality, organization, and automatization
• Ensure high performance and responsiveness of requests.
• Must be able to write solutions that scale
• 3 - 4 years of full-time work experience in React Native
• Self-motivated with excellent work ethics
• Experience in React Native bridging concepts
• Experience with Typescript.
• Have developed and published apps for either Android or iOS.
• Design, development, coding, testing and debugging skills
• Knowledge of version and revision control practices and procedures
• Knowledge of prototyping and rapid development techniques
• Strong verbal and written communication skills Desired Candidate
• State management in mobile applications
• Security methodologies in mobile application development
• Experience with offline storage, and performance tuning
• Experience working on plugin integration.
• Optimize code for performance and scalability
• Deployment of apps on App Store / Play Store
• Collaborate with cross-functional teams to define, design, and ship new features
• Experience working with remote data via REST and JSON
• Experience with third-party libraries and APIs
• Proficient understanding of code versioning tools such as GIT
• Ensure the technical feasibility of UI/UX designs
• Can work well independently as well as in a team
• Flexible to work in any mobile technology
• Understanding of Agile development methodologies
• Interacting with Business Analysts, SMEs to understand the Business Processes and Business Rules
• Familiarity with native build tools, like Xcode, Gradle ( Android Studio, IntelliJ)
• Strong mobile development experience, including integration with Native Modules and custom iOS/Android SDKs
•  

• Developing, coding and assisting the Email Marketing team with email campaigns
• Configuring multifaceted content elements to build personalized emails at scale
• Ensuring quality, consistency enforced at all steps and across all assets, devices, inboxes
• Staying up to date with trends in email development and continuing to study and improve skills
• Thinking and creating for conversion optimization (training will be given in-house)
• Building landing pages using HTML/CSS/JavaScript (front end)

What you need to have:

Location      : Baner, Pune

Notice period : Immediate to 30 Days

• Proven software development experience
• Proven working experience in iOS development
• A deep familiarity with Objective-C and Swift
• Experience working with iOS frameworks such as Core Data, Core Animation, Core Graphics and Core Text
• Have published at least one app in the Store
• Experience working with remote data via REST and JSON
• Experience with third-party libraries and APIs
• Knowledge of JNI, security algorithms
• Experience with offline storage, threading, and performance tuning
• Ability to design applications around natural user interfaces
• Knowledge of the open-source iOS ecosystem and the libraries available for common tasks
• Proficient understanding of code versioning tools such as Git, SVN
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
• Solid understanding of the mobile development life cycle
• Good to have: Experience in working on cross platform UI framework such as React Native or Cordova.

Roles and Responsibilities

• Lead the delivery of high quality, innovative, flexible, cost-optimized and scalable technical solutions that meet business requirements
• Design, Develop, test and maintain software applications with MVC architectures, Micro services and scalable cloud native apps.
• Perform hands-on coding and provide thoughtful code reviews
• Mentor and lead team members to continuously improve quality and productivity of deliverables
• Demonstrate ability to work within an agile team as well as collaborate with many other teams on design and implementation strategies. Follow SCRUM Agile Development methodology
• Effective Communication Skills- An ability to express your ideas to the recipient & Co-ordinate and communicate with cross functional team along with client's team
• Problem Solving, Hustler - Get Stuff Done, Self-Disciplined Open-minded, User Focused, Adaptive
• Lean Principles & Analytical Thinking
• Project planning, timelines and milestones for execution and deliverables
• Participate into the Evaluation Review of your team member

Desired Candidate Profile

• Experience in building enterprise web application using ReactJS as the frontend framework
• Experience with Redux and React Hooks
• Expert in HTML5, CSS3
• Experience in Bootstrap4 or CSS pre-processor like Less or Sass is highly desirable
• Strong knowledge of best practices and modern web design trends is necessary.
• Some experience with modern web-based typography.
• Excel at rapid prototyping and at writing good code.
• Experience with testing/debugging in multiple browsers and platforms.
• Expertise in using Javascript
• Should have worked on REST client and WebSockets
• Should be able to write Unit testing using any one of the frameworks like Cypress, Jasmine, Karma, Jest , Enzyme or any other similar framework.
• Should have experience in either one of the Build scripts like Gulp or Grunt or Webpack
• Low-Latency UI, Page optimization, and bundle build+caching
• Problem-solving and debugging skills
• Component-based architecture

Relevant work experience in ASP.net, C#

At least 2 years of experience with WCF Services

Very strong C# fundamentals
Has experience in building applications in C#

Experience and proficiency in client-side scripting languages, in particular HTML, CSS, and JavaScript

Experience and proficiency in cloud environment, in particular AWS

Additional skills-

- experience of handling Photon Engine

- knowledge of Scripting language like Python, Shell

- Knowledge of apache web server and php application deployment

- Performance monitoring- apps and cloud infra