Customer Service Manager

About Us: 

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and  corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company. 

Job Role -Senior Graphic Designer - Branding 

Experience Level - 3+ years 

Location - Bangalore 

Job Description : 

This is a full-time on-site role for a Senior Graphic Designer in Bengaluru. The Senior Graphic 

Designer will be responsible for creating graphics, designing logos, developing branding, and 

typography. They will be expected to interpret design briefs, collaborate with internal and external stakeholders, and deliver high-quality designs. 

Qualifications : 

● Expertise in Graphics, Graphic Design, Logo Design, and Branding 

● Advanced skills in Typography 

● Hands-on experience with design software like Adobe Creative Suite or Sketch 

● Strong understanding of visual communication principles 

● Ability to interpret client needs and design briefs into actionable design solutions 

● Experience in managing multiple projects and meeting deadlines 

● Excellent interpersonal and communication skills to collaborate with other team members 

and stakeholders 

● Experience in advertising or creative agencies is a plus 

● 3 + creative design experience 

Job Summary: We are seeking a talented and motivated Software Developer with 1-4 years of experience to join in Pune. The ideal candidate will be proficient in WPF (Windows Presentation Foundation) and C#, with a strong understanding of modern software development principles and architectural patterns. You will be responsible for designing, developing, and maintaining robust and scalable desktop applications, contributing to the full software development lifecycle within an agile team.

Key Responsibilities:

• Design, develop, test, and deploy high-quality desktop applications using WPF, XAML, and C#.
• Implement and maintain application logic following established architectural patterns such as MVVM (Model-View-ViewModel) and MVC (Model-View-Controller).
• Utilize threading concepts effectively to ensure responsive and performant user interfaces.
• Work with various database technologies to store and retrieve application data efficiently.
• Integrate with internal and external APIs to extend application functionality.
• Apply strong Object-Oriented Programming (OOP) principles in all development activities.
• Collaborate closely with product owners, UI/UX designers, and other developers to translate requirements into technical specifications and deliver effective solutions.
• Participate actively in all phases of the Software Development Life Cycle (SDLC), including requirements gathering, design, development, testing, deployment, and support.
• Adhere to Agile methodologies (Scrum/Kanban) to ensure timely delivery and continuous improvement.
• Contribute to code reviews, ensuring code quality, maintainability, and adherence to coding standards.
• Troubleshoot and debug issues, providing timely resolutions and maintaining application stability.
• Stay updated with the latest industry trends and technologies related to WPF and desktop application development.

Required Technical Skill Set:

• Must-Have Experience:
• WPF (Windows Presentation Foundation) and XAML: Demonstrated expertise in building complex and user-friendly desktop applications.
• C#: Strong proficiency in C# programming language, including .NET Framework or .NET Core.
• Threading Concepts: Solid understanding and practical experience with multi-threading and asynchronous programming to create responsive applications.
• Database: Experience with relational databases (e.g., SQL Server, MySQL, PostgreSQL) and ORM frameworks (e.g., Entity Framework).
• API Integration: Experience consuming and integrating with RESTful APIs.
• MVVM (Model-View-ViewModel): In-depth understanding and practical application of the MVVM architectural pattern.
• MVC (Model-View-Controller): Familiarity with the MVC architectural pattern.
• Object-Oriented Programming (OOP): Excellent grasp of OOP principles (Encapsulation, Inheritance, Polymorphism, Abstraction) and design patterns.
• Good to Have Experience:
• Windows Canvas / User Document: Experience with advanced UI elements and document handling in WPF.
• Web Programming (ASP.NET): Basic understanding or experience with ASP.NET for potential full-stack awareness.
• Task Management: Experience with task management tools (e.g., JIRA, Azure DevOps).
• Fast-paced Team Environment: Proven ability to thrive and deliver in a dynamic and fast-paced team setting.
• Agile Methodology / SDLC: Practical experience working in an Agile/Scrum environment and a strong understanding of the Software Development Life Cycle.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 1 to 4 years of hands-on experience in WPF desktop application development.

• Initiate outbound calls to potential customers to introduce and promote products/services.
• Conduct follow-up calls to nurture leads.
• Build rapport with potential customers. 
• Identify potential leads through effective questioning and conversation.
• Meet and exceed daily, weekly, and monthly sales targets.
• Efficiently manage call time to maximize productivity and achieve sales goals.
• Follow predefined scripts while adapting to customer responses to maintain consistency.

Job Description:

• Very good Core Java programming skills, with 7+ years of experience, of which 3 - 4 in core
• development programs.
• Expertise on Agile and Build (Jenkins/GIT/Continuous Integration)
• Rich experience in software development SDLC - Requirements, Analysis,
• coding, review process, build and test.
• Fair understanding Linux fundamentals
• Solid understanding of object-oriented programming
• Good English comprehension and communication skills, both oral and written,
• Ability to write routine business correspondence, and technical notes
• Strong customer service orientation, proactive in updates/blockers

We're looking for developers to own, code & ship mobile games at rocket speed. It's a fast-paced, high-adrenaline job, with plenty to learn and build. If you're quick to pick up new tech, never satisfied with what you build, and like a new challenge every day, you'll love this job.

Requirements:

• Experience with React Native & JavaScript including JavaScript object model.
• Thorough understanding of React Native and its core Principles.
• Hands on experience on React Native Framework at least 2 years.
• Familiarity with code versioning tools (Such as Git, SVN or Mercurial)Familiarity with RESTful APIs
• Familiarity with modern front-end build pipelines and tools.
• Experience with Native Mobile app deployment on App store and google play store.

Desired candidates must have 3-6 years experience as NodeJs Developer.

Roles and responsibilities:

• Responsible for understanding functional and business requirements and translate them into effective code
• Provide support till deployment of code into production.
• Ownership for ensuring code optimization, problem diagnosis, and on-time delivery
• Implement solutions as per the pre-defined framework /guidelines and adherence to processes
• Finding an optimal solution for the problem statement
• Conduct peer code review.

What candidate should know about:

• Excellent hands-on experience with Node.Js, Express.Js, JavaScript
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Excellent hands-on experience with MongoDB, Mongo aggregation, MySQL
• Ability to build REST services, Authentications, MVC applications
• Excellent Object Oriented Programming skills and ability to write modular, secure, scalable, and maintainable code
• Experience with Elastic Search, Redis.
• Knowledge about AWS components (S3, EC2, Cloudfront, Redis Clusters, etc.)
• Self-learning abilities are required
• Familiarity with upcoming new technologies is a strong plus