Customer Service Manager

We are looking for a proactive and hands-on IT Operations Engineer to manage, support, and scale our IT infrastructure as we grow. You will play a key role in ensuring system reliability, security, and smooth day-to-day operations in a fast-paced startup environment.

This role requires a strong sense of ownership, problem-solving skills, and the ability to work independently while collaborating closely with engineering and business teams.

Manage and maintain IT infrastructure including servers, networks, cloud services, and endpoints

Monitor system performance, uptime, and availability; proactively resolve issues

Support cloud environments (Azure) and basic DevOps workflows

Job Summary

We are looking for a skilled VR Developer to design, develop, and optimize immersive virtual reality applications. The ideal candidate should have strong experience in Unity/Unreal Engine, 3D environments, and interactive experiences, with a passion for emerging technologies.

Key Responsibilities

• Design and develop immersive VR applications and experiences
• Build interactive 3D environments using Unity or Unreal Engine
• Integrate VR hardware such as Oculus, HTC Vive, Meta Quest
• Optimize performance, frame rate, and user experience
• Collaborate with designers, artists, and developers to deliver high-quality VR content
• Implement physics, animations, and user interactions
• Debug, test, and maintain VR applications
• Stay updated with the latest VR/AR trends and technologies

Required Skills & Qualifications

• Strong experience with Unity (C#) or Unreal Engine (Blueprints/C++)
• Knowledge of 3D modeling, textures, lighting, and shaders
• Experience with VR SDKs (OpenXR, Oculus SDK, SteamVR)
• Understanding of game mechanics and UX for VR
• Familiarity with version control tools (Git)
• Ability to optimize applications for VR performance
• Good problem-solving and communication skills

Preferred Skills (Good to Have)

• Experience with AR/VR technologies
• Knowledge of Blender, Maya, or 3ds Max
• Experience in multiplayer or networked VR
• Understanding of AI integration in VR
• Experience with cross-platform VR development

About us:

We are a dynamic IT company based in India. At Everincodeh Technology, we pride ourselves on delivering innovative and effective solutions to meet our clients' evolving needs worldwide. With a team of highly skilled and experienced IT professionals, we specialize in a range of services, including staff augmentation, software development, IT consulting, support, and maintenance. You can find more about our services on our website or on the LinkedIn Showcase page.

https://everincodeh.com/

https://www.linkedin.com/company/everincodeh-technology

About the Role:

Position: Sales Development Representative (Pure Commission-Based)

Work Model: Commission-based (contract-to-hire)

Location: Remote (Everywhere)

Working days: 5 days per week (Mon to Fri)

Working Hours: 8 hours per day (full-time, send daily report mandatory)

Responsibilities:

Promote our IT development and staff augmentation services through Facebook, Instagram, LinkedIn, and other social media platforms to drive sales.

Develop and implement creative sales strategies to increase engagement and reach.

Create engaging posts and content to attract potential customers and promote our services.

Provide regular reports.

Identify potential clients and generate leads through LinkedIn and other platforms.

Collaborate with the CEO to nurture leads and facilitate conversion.

Requirements:

A reliable laptop or desktop with an internet connection.

Strong understanding of lead generation and social media marketing strategies and tools.

Excellent communication and content development skills.

Both freshers and experienced professionals in digital marketing are welcome to apply.

Compensation:

The compensation for this role will be commission-based. Our payment structure focuses on rewarding successful lead conversions, meaning we compensate you only when your leads result in a closed sale and the client has paid us for our IT development and staff augmentation services.

Since we’re a startup, we can’t provide a basic salary or cover expenses for lead generation tools at the moment. However, we can offer you up to 20% of each project or contract. Together, let's collaborate for our shared success.

DevOps Engineer

1.   Should have at least 5+ years of experience

2.   Should have working experience in Docker, Microservices Architecture Application Deployment, GitHub Container Registry, GitHub Actions, Load Balancer, Nginx Web server, 

3.   Should have working expertise in CI/CD tool

4.   Should have working experience with the bash script

5.   Good to have at least one cloud platform services knowledge

Key Responsibilities:

1. Customer Outreach & Relationship Management:

• Make outbound calls to potential and existing clients to inform them about the company's services, products, and offers.
• Assist customers with inquiries related to trading, investment products, depository services, etc.
• Provide timely updates and information to clients about the stock market and their portfolio.
• Follow up with leads and ensure customer satisfaction, encouraging long-term client relationships.

1. Product Information and Advisory:

• Explain different financial products, including equity, commodities, mutual funds, and more.
• Help customers understand stock market trends, investment strategies, and opportunities to increase their portfolio value.

1. Lead Generation:

• Generate quality leads by identifying potential clients and following up with them to convert into active traders and investors.
• Maintain an accurate database of clients and prospects.

1. Sales Support:

• Assist in the execution of sales campaigns, including promotions and offers.
• Track client interactions, sales activities, and report progress regularly.

1. Problem Resolution:

• Address customer concerns, complaints, or issues related to trading accounts, transactions, or market activities.
• Ensure timely resolution to enhance customer satisfaction and trust.

1. Compliance and Reporting:

• Adhere to company policies, regulatory guidelines, and compliance procedures while making calls and handling client accounts.
• Maintain detailed records of interactions and sales activities.

Requirements:

• Educational Qualification: Graduate (preferably in Finance, Commerce, or related field).
• Experience: 1-2 years in a telecalling or customer support role, preferably within the financial services industry (stock broking, mutual funds, etc.).

Our Client  is a leading SaaS platform used by about 100,000 users across 25 countries to grow their businesses.

Our Client differentiates itself by focusing on high-velocity, high-volume sales businesses, and helping the sales force in those businesses to close deals faster. Clearly – scale, performance are the key drivers for us given that our users need to work in large, high-volume, fast-paced environment.

World’s largest edutech and financial services organizations use our product to drive their sales execution.

ROLE

With the recent Series B raise of $32 million, we are all geared up to scale our business globally. Naturally, the engineering team needs to rapidly improve the product, work on scale and performance, and build new features and products to capture new markets.

We are seeking seasoned leaders to grow our engineering teams, scale our development & release processes, and create world class products.

The role will involve building high-performance software engineering teams and delivering world-class software

Presenting plans, updates and risks to all stakeholders is a critical part of the role. 

Leaders must be hands-on when it comes to addressing customer issues, code quality, RCA / issue prevention and managing risks.

Requirements

• 10+ years of experience in building software products and SaaS applications
• Highly energetic leader with experience of building high-performance engineering teams and delivering great software
• Exposure to managing scale and huge growth in software usage
• Worked with product design teams, customers and other stakeholders to create a well-defined product roadmap and deliver per plan
• Highly customer-focused with the ability to manage fast-paced release environment
• Strong knowledge of AWS from architecture and costs perspective.
• Exceptionally well-organized individual with great listening, communication and presentation skills

Experience- .NET, AWS

We are looking for individuals with a love for frontend, and building products with a great user experience. The ideal candidate is someone who has a collaborative process and is comfortable with ambiguity. You will be the earliest members of the product engineering team, and will have an opportunity to define the culture. If you enjoy the zero-to-one process, this is for you.

What you’ll do

• Be part of a team building a web and mobile web app from grounds up
• Drive frontend development for our product.
• Work fast, carefully evaluate the technical tradeoffs of every decision
• Collaborate with design and product on user experience and interface
• Build responsive & re-usable UI components using ReactJS
• Maintain code and write unit tests to ensure the product is of the highest quality

Knowledge, Skills & Abilities

• Strong proficiency in developing with Javascript/ReactJS/AngualrJS
• Strong command of HTML5 and CSS
• Comfortable collaborating with designers and translating designs into high-quality code
• Familiarity with REST APIs
• Familiarity with Git for version control
• Strong communication skills - verbal and written

Minimum Qualifications

A degree in computer science, software engineering, information technology or related fields or relevant experience to demonstrate your abilities and aptitude

2+ years of experience in developing consumer or SaaS web apps or websites

Good to Have

Experience in building real-time frontend and backend data sync applications

Demonstrated an interest for UX and UI

Experience with: AWS, Shopify