Customer Service Manager

Some specific Requirements:

• Must have proficiency in Python
• At least 3+ years of professional experience in software application development.
• Good understanding of REST APIs and a solid experience in testing APIs.
• Should have built APIs at some point, and practical knowledge on working with them
• Must have experience in API testing tools like Postman and in setting up the prerequisites and post-execution validations using these tools
• Ability to develop applications for test automation
• Should be able to create fixtures, mock object,s and datasets that can be used by tests across different micro-services
• Proficiency in gitStrong in writing SQL queries, tools like Jira, Asa,na a or similar bug tracking tool, Confluence - Wiki, Jenkins - CI tool

Good to have:

• Good understanding of CI/Knowledge of queues, especially Kafka
• Should have built an API test automation framework from scratch and maintained it
• Knowledge of cloud platforms like AWS, Azure
• Knowledge of different browsers and cross-platform operating systems
• Web Programming, Docker & 3-Tier Architecture Knowledge is preferred.
• Should know about API Creation, Coding Experience would be added on.
• Bachelor's degree in Computer Science / IT / Computer Applications

Submit this assignment to get evaluated: 

https://docs.google.com/document/d/1-SWw6CYWmiF7Rwl5CZXVJnyujWY3RllHzDzpx6dxmP4/edit?usp=sharing

About Jinn

Jinn is a Voice AI sales agent for businesses. It is a GenAI powered online equivalent of a smart and empathetic sales person. It helps brands convert more customers and increase sales.

About role:

• Pre-Sales Role in a B2B SaaS startup in AI space led by 2X entrepreneurs from IIT, IIMs. Fast paced with a lot of learning and growth.
• Responsibility: Doing research and making a list of potential leads. Outreach to leads at Scale leading to selling Voice AI agent to businesses. Generate leads, Build relationships, Get customer inputs on product, and most importantly Generate Revenue
• Duration: 3-6 months internship || Converts to Full Time based on performance 
• Compensation (Stipend): 15-25k per month || Full time 4 - 6 LPA
• Ideal Profile: Interest in building a sales career, great communication, good discipline, basic understand of tech (AI)
• Process: Assignment followed by Interview || Assignment Link: https://docs.google.com/document/d/1-SWw6CYWmiF7Rwl5CZXVJnyujWY3RllHzDzpx6dxmP4/edit?usp=sharing

Job Summary

We are seeking a motivated and results-driven Inside Sales Representative to join our growing sales team. The ideal candidate will be responsible for generating leads, nurturing client relationships, and closing sales through calls, emails, and virtual meetings. You will play a key role in driving revenue growth and enhancing customer satisfaction.

Key Responsibilities

• Identify and qualify new sales opportunities through inbound and outbound calls, emails and digital channels.
• Understand customer needs and recommend suitable products or services.
• Deliver compelling sales presentations and product demonstrations remotely.
• Maintain and update customer records in the CRM system.
• Achieve and exceed monthly and quarterly sales targets.
• Follow up on leads and ensure timely conversion.
• Collaborate with marketing and field sales teams to optimize lead generation strategies.
• Handle customer objections effectively and negotiate deals.
• Prepare sales reports and provide regular pipeline updates to management.

Required Skills & Qualifications

• Bachelor’s degree in Business, Marketing, or a related field (preferred).
• 1–3 years of experience in inside sales, tele-sales, or a similar role.
• Excellent communication, negotiation, and interpersonal skills.
• Strong ability to build rapport with customers.
• Goal-oriented with a proven track record of meeting or exceeding targets.
• Proficiency in MS Office and CRM software is an advantage.
• Ability to work in a fast-paced, target-driven environment.

Preferred Attributes

• Self-motivated and highly organized.
• Strong problem-solving skills.
• Positive attitude with a customer-first mindset.
• Team player with the ability to work independently.

What We Offer

• Competitive salary + performance incentives.
• Career growth opportunities.
• Supportive and collaborative work environment

Senior Brand Manager – Marketing

Location: Gurgaon, 6 days a week

Experience: 3-4 years

Reports to: Founder

About the Role:

We’re hiring a Senior Brand Manager – Marketing to lead brand storytelling and build campaigns that move the needle emotionally and commercially. If you’re someone who can take a problem, turn it into a brand insight, and translate that into a scroll-stopping campaign, this role is for you.

Key Responsibilities:

Brand & Content Strategy

●    Own and evolve brand voice, positioning, and narrative

●    Build quarterly brand calendars aligned with product, content, and performance goals

●    Develop, brief, and lead brand campaigns from concept to execution

●    Identify and act on key cultural and consumer moments to stay relevant

📱 Social & Digital

●    Lead all social handles (IG, YouTube, LinkedIn, etc.) with a strategy-first approach

●    Ensure consistency in visual and verbal identity across digital platforms

●    Ideate high-impact digital storytelling formats – reels, influencer collabs, topical posts, founder-led stories

●    Work closely with the performance team to align brand + business goals (eg: landing pages, ad comms, UGC strategy)

Campaigns & Community

●    Conceptualize and launch brand-led campaigns — product drops, topical moments, brand love IPs

●    Partner with stylists, creators, production teams to bring ideas to life

●    Collaborate with PR, influencer & partnership leads to amplify campaigns

●    Nurture community engagement — from DMs to comments to events

Team Management & Collaboration

●    Lead the content, copy, and design team; motivate, review, and manage output

●    Coordinate cross-functionally with performance, CX, product, and founder team

●    Build processes to drive clarity, ownership, and timely delivery

Who We’re Looking For:

●    3-4 years of experience in brand marketing (preferably D2C)

●    Proven track record of building engaging brand campaigns with measurable outcomes

●    Deep understanding of the Indian social media and cultural landscape

●    Experience managing content/design teams and external agencies

●    A strong design + copy sensibility, you're picky in the best way

●    Ability to think creatively + commercially (can balance vibes with ROI)

●    Self-starter attitude, comfort with chaos, and hunger to build something meaningful

mail updted reume with currentslary-

email: etalenthire[at]gmail[dot]com

satish: 88O 27 49 743

User Experience (UX) Design:

• Conduct user research, including interviews, surveys, and usability testing, to understand user needs and behaviors.
• Develop user personas, user flows, and information architecture to guide design decisions.
• Create wireframes and prototypes to visualize and test design concepts.
• Analyze user feedback and iterate on designs to improve usability and satisfaction.
• Ensure accessibility standards are met.
• User Interface (UI) Design:Design visually appealing and consistent user interfaces that align with brand guidelines.
• Create high-fidelity mockups and prototypes using design tools such as Figma, Sketch, or Adobe XD.   
• Develop and maintain design systems and style guides.
• Collaborate with developers to ensure accurate implementation of designs.
• Optimize designs for various devices and screen sizes.

Collaboration and Communication:

• Work closely with product managers, developers, and other stakeholders to understand project requirements.
• Present design concepts and rationale to team members and stakeholders.
• Participate in design reviews and provide constructive feedback.   
• Effectively communicate design decisions and rationale.

Design Process and Tools:

• Stay up-to-date with the latest UX/UI design trends and best practices.
• Utilize design tools such as Figma, Sketch, Adobe Creative Suite, and prototyping software.
• Apply knowledge of interaction design, visual design, and information architecture.

Inshorts is looking for people to work as Proofreaders in the English Editorial Team. Eligibility criteria include an experience of 0-2 years for the post in the field of English media.

Location: Noida

CTC: 100% hike on current CTC

Responsibilities: 

>Checking for spelling and grammatical mistakes in the headlines and body copies

>Verifying all the facts in a particular story before publishing

>Checking for the authenticity and accuracy of images used for shorts

>Making sure that any story is not repeated

>Have to look after the growth of the concerned team while adding to the overall growth of the company 

Desired Skills/Qualification:

>Strong command over the English language

>General awareness

>Good at spotting mistakes

>Sound logical skills

>Experience of 0-2 years

Company Profile:

Inshorts is a content consumption and discovery app which provides news and other content in 60 words. It was started in 2013 with the aim of keeping people informed by presenting news in an easily consumable format. It is the highest-rated news app on Google Play Store.

Skills

• Have published at least one original React Native App.
• Experience with third-party libraries and APIs 

Role 

Should be able to single-handedly build performant mobile apps on the React Native platform. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

Responsibilities 

• Build pixel-perfect, buttery smooth UIs across mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Reach out to the open-source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.

• Administers overall setup, configuration and maintenance of the Salesforce.com platform for the various divisions
• Performs system administration functions such as user management (profiles and roles), field and validation rule configuration, record types, picklists, page layout management, mobile setup, data management, email templates, folder management, and public groups, as well as other configuration items
• Validation rules, Reports, Workflow, Process Builder as per business requirements
• Responsible to analyze, troubleshoot and solve the delivery/production (tier 2 or tier 3) team reported issues.
• Partner with Product Development to resolve customer reported bugs.
• Ability to reliably and correctly estimate your time to resolve technical problems and a clear understanding of your limitations for escalation purposes.
• Meet individual performance goals, including weekly and/or annual efficiency goals.

• Should have good communication skill.
• Experience Level – 5-6 years in similar profile.
• Team player willing to collaborate throughout all phases of development, testing and deployment
• Ability to solve problems and meet the deadlines within minimal supervision
• Excellent analytical skills

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly & quarterly town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative and productive environment.
• Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance
• Go on company-sponsored offsites, once a year and blow off steam with your work buddies! (Post Pandemic)

• Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers & reimbursement for your WFH setup!)
• Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Job description

Responsibilities and Duties:

· Use a variety of languages in order to create user-friendly web pages

· Define visual interfaces that adhere to and extend wireframes and specifications

· Build, maintain and improve company and client websites

· Work in a creative environment with a team of other professionals

· Optimize web applications for maximum speed, usability, and accessibility

· Actively seek to understand business requirements to develop solutions

· Keep up to date on the latest and emerging technologies as it relates to the position

· Use strong problem-solving skills with the drive to find solutions prior to escalation

Desired Candidate Profile

· At least 4-7 years of experience as a Web Developer

· Proficiency with HTML5, CSS3, Sass or LESS, Bootstrap 4, jQuery, JavaScript.

· Translate UI/UX design to actual code

· Person have basic knowledge of Adobe Photoshop.

· Person should be in good practices to develop clean, short and optimized html/css code.

· Basic Knowledge of Backend framework (Laravel, Codeigniter, etc) to work on view part

· Understanding of version control (GitHub, bitbucket, SVN)

· Proficient in Optimize Website for maximum speed and scalability

· Person should have expert in Responsive website designing.

· Must have expertise to make SEO compatible html codes.

· Strong critical thinking, troubleshooting and problem-solving skills

· Sense of ownership and pride in your performance and its impact on success

· A positive and friendly attitude

· Good time-management skills

· Great interpersonal and communication skills

JellyBean is looking for a Digital Marketing Specialist. The Job Responsibilities would include the following :

1.Driving Performance Marketing through social media and customer acquisition channels.

2.Optimising the conversion funnel for specific traffic sources, campaigns, user segments etc.

3.Planning and executing viral marketing campaigns across clients various digital marketing platforms.

4.Supervising content for all platforms.

5.Working on design and content aspect of online assets.

6.Using A/B Testing 

7.Judging the effectiveness of campaigns to suggest insights, recommendations and scope of improvement.

8.Generating fortnightly and monthly reports on digital marketing portfolio.

9.Creating backlinks using SEO and other off-page SEO activities.

10.Tracking links and building SEO reports.

11.Experience in Guest Blogging, prospecting and outreach.

12.Monitoring of website performance indicators.

Job Requirements :

1.Having a strong knowledge of Digital Marketing Tools 

2.Good Knowledge of Web Analytics Tool and Campaign Management Tools

3.Command over Email Marketing Tools such as Mail Chimp.

4.Experience with Social Media Marketing and Viral Marketing Techniques and Tactics.

Qualification : Any Graduate / Post Graduate 

Experience : 3 to 5 Years

Salary : As Per Industry Standards