
What you will do:
- Coordinating with internal (operation, sales) and external stake holders (Client POC)
- Ensuring that customers receive the quickest service possible
- Assisting representatives in handling disappointed customers
- Determining a course of action to resolve customer problems
- Training newly hired customer service representatives
Desired Candidate Profile
What you need to have:- Graduates from tier 1/2 engineering / management colleges
- 3-5 years of experience in B2B Client Servicing
- Proven track record of handling escalations
- Team handling and monitoring capabilities
- Ability to adapt quickly to a new environment

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- Discussing project aims with the client and development team.
- Designing and building web applications using Laravel.
- Troubleshooting issues in the implementation and debug builds.
- Working with front-end and back-end developers on projects.
- Testing functionality for users and the backend.
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- Recording and reporting on work done in Laravel.
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About Us
At Toddle, we are on a mission to help schools around the world deliver better learning. We are a team of 2x founders – before founding Toddle, we set up a network of preschools and schools in India. We continue to operate these preschools and schools as it gives us a unique vantage
point into the challenges faced by schools.
Our belief is that real impact in education can only be achieved by improving schools. That’s because children spend more than 80% of their learning time in school and schools are here to stay as schools are not just about teaching & learning, they also play a pivotal social role in our lives. So while most Edtech companies are trying to solve for education by working outside the school system, we think that the focus needs to be on taking our schools to the next level.
Our first product is a collaboration platform for teaching teams – we say that Toddle is to teaching, what Figma is to design. In its current version, Toddle empowers teachers to work together and better across all stages of the teaching-learning process – right from curriculum
planning and assessments to progress-tracking and family communication.
Here are some key facts about us:
1. Currently used by 1,000+ schools and 30,000+ teachers from 107 countries
2. Global revenue – 40% from Americas, 30% from EMEA, 30% from APAC
3. NRR > 115%
4. NPS > 70
5. Annual churn < 5%
6. Inbound led GTM motion fuelled by positive word of mouth
We love solving for
1. Creating delightful experiences that help teaching teams collaborate better & be more effective
2. Building tools that help teachers personalise learning for their students
3. Helping teachers around the world connect with each other meaningfully
We are at a series A stage right now, growing fast in the SAAS Ed-tech space, and have been funded by Sequoia, Matrix, Beenext, and Better Capital among others.
Here’s what you’ll be doing
We are looking for a passionate and skilled Backend engineer, one who partners with us in creating beautiful products for teachers, students and parents alike. As a Backend engineer, you will play a major role in designing, developing and deploying high-quality web platforms. In
this multifaceted role, you will get the opportunity to work along curriculum experts, teachers, and students, and user-test the product in real school settings.
Required Skills:
Frameworks & Technologies: Node.js, Express, GraphQL, JWT
Database: SQL query writing and optimisation.
Tools: Git basics, Scripting basics
Good to have:
DevOps experience with AWS, CI/CD
Working experience in PostgreSQL
Is this someone that looks like you?
• Education: B.E/B.Tech degree
• Experience: 1 to 3 years of relevant working experience (SaaS preferred)
• Soft Skills: Having a bias towards action, a good sense of design, empathy, and good communication skills
• We deeply value building the right culture at Toddle, and these are a few things that we look for in each hire - Coach-ability, Curiosity, Ownership, Hustle and Humility
Excited about the role?
Here are a few more benefits:
1. Work from anywhere - Work from where you like - home, co-working space, cafe or the hills
2. Exposure to diverse learning opportunities
Work across different projects & teams to develop skills outside of your core expertise
Access to a small budget towards learning (e.g. books, online courses, substacks)
3. Uncapped leave policy
We trust you fully on your commitment to our mission and your judgement on planning your time and taking leaves:
No cap on the number of sick or casual leaves
Special paid leaves for childbirth, wedding etc.
And if in any circumstance you feel burnt out - there is a little something for this too!
No questions asked menstrual leave
4. Flexible working hours - Block “no-meeting hours” to enable uninterrupted focused work
5. No bell curve performance evaluations
6. And yes, a super fun and smart group of folks to collaborate and grow with.
Still with us? Here’s the process:
1. Shortlisting:
• Apply for the role.
• We’ll check out your application and assess it for a fit
• You will hear back from us within 2-3 days of the submission if shortlisted
2. Once shortlisted, we usually do about 2-3 rounds of interviews, a written assignment, and deep reference checks.
3. We value everyone’s time hence we make it a point to communicate proactively at all stages of your application. You can always reach out to us for any questions.

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Possess strong domain knowledge - Digital Analytics (Google Analytics, App Analytics (Firebase/AppsFlyer/Branch/MixPanel), CRO, Media Analytics
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Ability to handle Google Analytics clients end-to-end
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Contribute to building effective process management, mentoring teammates, reducing product & execution inefficiencies
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Be responsible for day-to-day Google Analytics operations and performance of client accounts, requiring interaction with both internal and external stakeholders.
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Own, manage and grow digital analytics strategies for clients.
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Be responsible for all regular (and ad hoc) reporting and analysis of digital activity providing crucial insights, and effectively communicating this to the client.

React.js, HTML5, CSS3, Javascript
Client side scripting
Experience in responsive design, PWA, asynchronous request handling, complex front end displays like flowchart, graphs etc.
Knowledge of JSON/XML
Knowledge of Web Fundamentals, Browser Working, REST API
State Management with Redux
Latest APIs of HTML5
Minimum 3 years on ReactJS
About the job
HTSM Technologies Pvt Ltd is urgent looking for a skilled Content Writer to create a variety of content. These will include writing blog posts, articles, and social media postings for business and personal branding, as well as developing website content.
Roles & Responsibilities:
- Writing Clear Intent Content
- Writing the Content of Industry-Related Topics
- Creating Content for a Variety of Platforms Including Blogs, Websites, and Social Media.
- Creating User-Friendly Content
- Excellent Writing and Editing Skills in English
Qualifications & Experience:
- Experience: Minimum 1 Year of Experience
Salary:
15K - 20K/Month
The brand is associated with some of the major icons across categories and tie-ups with industries covering fashion, sports, and music, of course. The founders are Marketing grads, with vast experience in the consumer lifestyle products and other major brands. With their vigorous efforts toward quality and marketing, they have been able to strike a chord with major E-commerce brands and even consumers.
What you will do:
- Creating detailed and well-structured test plans and test cases
- Writing manual test cases for the application against the requirements
- Handling the testing project independently
- Developing and applying testing processes for new and existing products to meet client needs
- Performing thorough regression testing when bugs are resolved
- Troubleshooting quality issues and modifying test procedures
- Verifying test result and logging defect in the tool
Desired Candidate Profile
What you need to have:- Bachelor's degree in Computer Science or related technical discipline
- Must have 2- 4 years of manual testing experience in Embedded Systems
- 3-6 years Embedded QA engineering experience
- Expertise in Functional and System Testing
- Experience in communication protocols such as SPI, I2C etc
- Experience in handling the LAB equipments for the embedded devices
- Strong hands-on in embedded product testing
- Knowledge of Audio Testing is an added advantage
- Strong knowledge of software QA methodologies, tools and processes
- Strong written and oral communication skills
- Problem solving and analytical skills
- Self-motivation with the ability to drive features to delivery
- Strong analytical and problem solving skills
- Excellent oral and written communication skills
- Good logical sense, strong technical skills and the ability to learn new technologies quickly
2. Daily report to the reporting manager
3. Should be able to work in agile methodology
4. Should be confortable with State Management in Flutter
5. Should be well versed with programming concepts


A PHP Developer writes clean, fast PHP to a high standard, in a timely and scalable way that improves the code-base of our products in meaningful ways.
You will be a part of a full-stack creative team that is responsible for all aspects of the ongoing software development from the initial specification, through to developing, testing and launching.
Responsibilities
Write “clean”, well-designed code
Produce detailed specifications
Troubleshoot, test, and maintain the core product software and databases to ensure strong optimization and functionality
Contribute in all phases of the development lifecycle
Follow industry best practices
Develop and deploy new features to facilitate related procedures and tools if necessary
Requirements
Proven software development experience in PHP
Understanding of open source projects like Joomla, Drupal, Wikis, osCommerce, etc
Demonstrable knowledge of web technologies including HTML, CSS, Javascript, AJAX, etc
Good knowledge of relational databases, version control tools, and of developing web services
Experience in common third-party APIs (Google, Facebook, eBay, etc)
Passion for best design and coding practices and a desire to develop new bold ideas
BS/MS degree in Computer Science, Engineering or a related subject
Experience - 1 to 3 years required
Must have worked on WordPress.
Experience : Fresher / 1-3year
Please see the job description below :
- Gathering requirements, creating workflows and technical documentation
- Operations and coordinating with multiple clients
- Collect, clean, analyze and interpret complex data.
- Prepare reports for all the stakeholders using relevant tools
- Identify areas to increase efficiency and automation of processes
- Produce and track key performance indicators
- Monitor progress by tracking activities, resolving problems and recommending actions.
- Liaise & assist internal stakeholders with necessary data & timely information.
Competencies Required :
- Strong communication skills - able to communicate clearly, effectively and in a timely manner.
- Excellent analytical and critical thinking skills - able to analyze and solve problems.
- Ability to identify and document solutions to complex business problems with accuracy.
- Self-Starting - takes independent action and goes beyond what the job or situation requires.
- University degree in English, Communications, or Technical Writing.
Important :
- Attention to details.
- Knowledge of Microsoft applications - Word, Visio, Microsoft Excel, SQL, Python, HTML, Javascript
- Results oriented - Strives to achieve high levels of individual and organizational performance.
- Strong customer relationship skills

