
What you will do:
- Coordinating with internal (operation, sales) and external stake holders (Client POC)
- Ensuring that customers receive the quickest service possible
- Assisting representatives in handling disappointed customers
- Determining a course of action to resolve customer problems
- Training newly hired customer service representatives
Desired Candidate Profile
What you need to have:- Graduates from tier 1/2 engineering / management colleges
- 3-5 years of experience in B2B Client Servicing
- Proven track record of handling escalations
- Team handling and monitoring capabilities
- Ability to adapt quickly to a new environment

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Key Responsibilities:
1. Experience as a Technical / Enterprise Architect with strong knowledge of technologies /
paradigms such as AI/ML, Micro-services, REST APIs, using MEAN /MERN & MongoDB
2. Experience in defining and implementing and managing Cloud infrastructure
3. Experience in setting up Architecture and technology vision and adoption of technology
advancements into product delivery
4. Should have worked with key technology partners in architecting various solutions
5. Developing, Training, and mentoring in-house & outsourced Engineering teams
6. Setting best practices across coding process
7. Experience in establishing Enterprise technology standards and architecture review
board for governance of Technology & Architectural changes and roadmap
8. Define the complete technical infrastructure environment
Requirements:
1. Experience in Fintech and B2C SaaS applications
2. Proven experience as a Technical Architect or Project Manager
3. Hands-on experience with software development and system administration
4. Understanding of strategic IT solutions
5. Experience in project management and service-oriented architecture (SOA)
6. Knowledge of selected coding languages (PHP, Python)
7. Familiarity with various operating systems (eg Windows, UNIX) and databases (eg
MongoDB / MySQL)
8. Ability to articulate technical solutions & ROI associated to multiple stakeholders such as
Product engineering teams, business leaders, CXOs etc
1. Providing SEO optimized unique and plagiarism-free content
2. Ensuring the quality of content assigned to you
3. Managing the work-from-home content writers and reviewing & editing articles written by them
4. Publishing content on our websites and mobile apps
About the company
WonDRx (pronounced as Wonder-Rx) - spearheaded by two serial Entrepreneurs Mr. Pankaj Sindhu along with his Co-Founder Mr. Pankaj Agrawal; is a very unique and novel technology which has the capacity to change the way healthcare eco-system interacts with each-other. We are determined to change the way of Healthcare domain working and make it more convenient while ensuring a pleasant experience for the consumers and all other stakeholders involved. You need to see the product to believe the power it has and what it can enable in the healthcare domain.
Designation: Team Leader Data Analyst & Project Management
Job Description:
We are seeking a highly skilled and detail-oriented Team Leader- Data Analyst & Project to join our team. In this role, you will be responsible for extracting insights from raw data, preparing analytics reports, and overseeing data-driven projects from start to finish.
The ideal candidate should have a strong background in Advanced Excel, proficiency in various Business Intelligence (BI) tools will be an added advantage, and experience in follow up with various internal and external stakeholders related to ongoing projects.
Responsibilities:
• Gather, clean, and validate raw data from various sources.
• Develop and maintain efficient data management systems.
• Apply advanced Excel techniques to manipulate and analyse data effectively.
• Utilize BI tools to create insightful reports, visualizations, and dashboards.
• Identify trends, patterns, and correlations in data sets.
• Collaborate with cross-functional teams to understand their data needs and provide analytical support.
• Present findings and recommendations to stakeholders in a clear and understandable manner.
• Manage data-driven projects from initiation to completion, ensuring deliverables are met on time and within budget.
• Maintain project plans, including timelines, resource allocation, and task assignments.
• Monitor project progress, identify risks, and implement mitigation strategies.
• Coordinate and communicate with team members, ensuring alignment and effective collaboration.
• Prepare project status reports and deliver presentations to stakeholders.
• Evaluate project outcomes and identify areas for improvement.
Requirements:
• Master’s or Bachelor's degree with a relevant experience in coordinating Data Driven projects
• Proficiency in Advanced Excel functions and formulas.
• Knowledge of at least one Business Intelligence (BI) tool (e.g., Tableau, Power BI, QlikView) will be an added advantage
• Excellent project management skills, including planning, organization, and prioritization.
• Strong problem-solving and critical-thinking abilities.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple projects simultaneously.
• Attention to detail and ability to work with complex datasets.
Preferred Skills:
• Data Analysis: Candidate should have strong analytical skills which is crucial for a data analyst. You should be able to collect, organize, and interpret complex data sets to extract meaningful insights. Advanced Excel is a must.
• Communication and Presentation: Data analysts should be able to effectively communicate their findings to both technical and non-technical stakeholders. You would need to effectively communicate with team members, stakeholders, and other project stakeholders. This includes written communication through project documentation and reports, as well as verbal communication for conducting meetings, providing updates, and resolving issues.
• Continuous Learning: We are a constantly evolving startup. Ideal candidate should have willingness to learn new techniques, stay updated with the latest tools and technologies, and adapt to changing trends which is crucial for long-term success.
• Team Player: You should be able to motivate and inspire team members, provide guidance, and facilitate decision-making processes.
• Project Coordinator: As a project coordinator you should possess strong problem-solving and critical-thinking skills to identify issues, analyse root causes, and propose and implement appropriate solutions
• Building the pipelines of Talent Pool - eg. Education institutes, allied industries, target companies and internal database.
• Working on TAT; closure of open positions within timelines.
• Maintaining the MIS for tracking the exact status of all open positions ensuring effective TAT Management and being focussed.
•Doing the screening of all the candidates thoroughly to ensure that the Best fit is identified for the role.
• Effective Coordination with the Functional Heads for the closure of the open positions.
• Ensuring that all the set criterias are met for the Role including the shortlisting parameters, relevant experience in handling the role as per job description.
• Keeping all the documentation in place for all the open positions namely - Manpower Requisition Form, Interview Aplication Form, Interview Assessment Form, Reference Check Form, Offer Letter Acceptance, Accepted Resignation from previous employer and confirmation of date of joining.
• Regular Warm up calls to the offered candidates to ensure the joining as agreed at the time of offer and avoid last minute offer drops.
• Issuing the appointment letter on the date of joining.
• Sharing and explaining the KRA to the new joiners. • Timely feedback of performance from the Reporting Manager of the new joiners in the initial months / probation period to ensure quality hiring.
FUNCTIONAL REQUIREMENTS
• Maintaining confidentiality
• Strong follow ups for the closure of open positions
• Right assessment skills to see through the candidate
• Ability to identify the strengths and limitations of the candidates
• Understanding of Company Business
• Understanding the job description and the soul of the job



Our client is a decade-old software development company, that offers its clients a wide range of customized web, mobile, and eCommerce tools and software. They are known to use advanced languages and platforms used to build reliable, secure, and scalable solutions for their business clients as well as individual customers. Their disruptive craftsmanship and strategy help in high-performance growth and allows customers to transform digitally and competitively.
Their products are being used by most of the banks and NBFCs in India, apart from clients from other industries. The founder is an IIM and MDI alumni and has experience of more than 13 years in business and strategic roles in MNCs. The company has been accredited by the government as a premier IT company, committed to quality and driven by customer success.
- Architecting and building the applications and coordinating with the teams
- Building other layers of the product infrastructure.
- Building pixel-perfect UIs across both mobile platforms.
- Leveraging native APIs for deep integrations with both platforms.
- Diagnosing and fixing bugs and performance
- Bottlenecks for performance that feels native.
- Reaching out to the open source community
- Implementing mission-critical software fixes
- Maintaining code and writing automated tests to ensure the product is of the highest quality.
What you need to have:
- Experience in building React-Native mobile apps for both Android and iOS platforms.
- Strong understanding of Javascript, ES6 and Clojure Scripts and ES6+ syntax
- Experience in building local storage-based caching and fast performing applications
- Experience with test suites like Mocha or Jest
- Strong understanding of how Redux
- Strong understanding of component state Management
- Experienced in RESTful API integration and good knowledge of how APIs work.
- Experienced in building modular app components that can be reused
- Experienced in creating React Native Bridges for deep integration with Native APIs
- Experience in writing automated test cases for mobile apps.
- Strong understanding of javascript and UI layouts in React Native
- Knowledge of ecommerce application development
our community of consumers and enthusiasts, and meets the functional needs of our customers and
partners.
• Rapidly building prototype web user interfaces.
• Driving improvements in usability and interactivity of Zeta's web properties.
• Implementation of a pixel-perfect UI/UX with a focus on driving customer engagement and creating
beautiful and unobtrusive user flows.
• Collaborate across engineering, marketing, product management, customer support and design groups
- Recieving
- QC Check
- Stacking
- Inventory Managment
- Delivery
- People Management
- Retail Operations


Founded by two MDI alumnus, it is a student centric and personalised learning platform that delivers enjoyable learning content as per the state boards. This ed-tech provides a solution which is easy to use, lets students enjoy learning, makes life easy for a teacher and delivers learning in the language that students are most comfortable. The organisation has worked in 14 states across India and awarded Google India under "Impacting Change through Digital".
- Working with team to plan and develop the components of our adaptive
learning app and content marketplace solution. - Scaling up and upgrading the app with enhanced features as best suited for students and schools
- Working with team ensure a smooth backend integration into a dynamic content management system, to ensure personalisation of app as required
- Developing work including app backend, reporting and analytics to be taken up by the developer for both the products along with the current team.
- Both solutions for B2B and B2C App to be taken up actively by the developer along with the current product manager.
- Interacting and working with NGOs and Govt school community to build the entire tech as per the rural and local language to empower students and govt schools across India.
What you need to have:
- 1-3 years of deep hands-on experience with android based solutions and development
- Tech Expectations - Practical experience with Native android development, firebase, databases and server side integration and development
- An end user app based product experience will be a plus.
- We expect the developer to deeply own up our app solutions, work with the current team and scale up the product roadmaps for national growth and outreach.
- an undistracted mind, an aspiration for continued learning and holistic growth in life, humility to learn and self confidence to learn and do anything
- Excellent understanding of Native android development, firebase, Node. JS, databases and server side integration and development



