Customer Service Manager

Job Title: Assistant Manager – US BPO Operations (F&A | Team Management | Multiple Projects)

Location:Bangalore JP nagar

Shift Timing: US Shift (5:30 PM – 2:30 AM IST)

Experience: Minimum 4–5 years relevant; 10+ years overall in US Accounting

Industry: BPO / Outsourcing / Finance & Accounting

Job Summary:

We are seeking a dynamic and experienced Assistant Manager to lead and manage multiple Finance & Accounting projects for our US-based BPO operations. The ideal candidate will have a strong background in US Accounting standards (GAAP), with proven expertise in O2C, R2R, AP, AR, Bank Reconciliation, Vendor Management, and strong hands-on skills in Advanced Excel and PowerPoint presentations. You will be responsible for driving performance, managing a team, delivering client KPIs, and ensuring operational excellence.

Key Responsibilities:

• Manage and lead multiple projects in US-based F&A operations
• Handle end-to-end team management including workload allocation, mentoring, and performance reviews
• Oversee Order to Cash (O2C), Record to Report (R2R), Accounts Payable (AP), and Accounts Receivable (AR) cycles
• Perform and supervise bank reconciliations, vendor reconciliations, NSF checks, two-way and three-way matching processes
• Ensure adherence to GAAP and company-specific compliance standards
• Prepare and deliver high-quality Excel reports and client-facing PowerPoint presentations
• Coordinate with onshore teams to ensure timely and accurate month-end and year-end closing
• Track and report team KPIs, SLAs, and process improvements
• Identify gaps in processes and recommend automation or optimization techniques
• Serve as the escalation point for any operational or client issues

Required Skills & Experience:

• Minimum 4-5 years of relevant experience in team and project management in US BPO Operations
• 10+ years of total experience in US Accounting and F&A processes
• In-depth understanding of GAAP, O2C, R2R, AP/AR, and Reconciliation processes
• Expertise in two-way / three-way invoice matching and NSF check handling
• Strong command over Advanced Excel (VLOOKUP, Pivot Tables, Macros) and PowerPoint
• Ability to multitask and manage competing priorities under pressure
• Excellent communication, leadership, and interpersonal skills
• Experience working in night shifts/US shifts is mandatory

Preferred Qualifications:

• Bachelor’s or Master’s degree in Commerce, Finance, or Accounting
• Relevant certifications like CPA, CMA, or CA (Inter) would be a plus
• Exposure to tools like SAP, QuickBooks, NetSuite, Oracle is desirable

Why Join Us?

• Work with a leading US-based BPO organization handling multiple clients
• Fast-paced and growth-driven environment
• Opportunity to lead a diverse team and high-value projects
• Attractive compensation and night shift allowance

We’re looking to hire a Junior Media Buyer for Meta Ads.

The ideal candidate would have 1-2 years of experience with managing a Meta Ad account. If you’d like to apply for this position, you should be able to quickly and efficiently launch creative tests and scale winning ads for great account performance.

We’re a Silicon Valley backed startup operating in India and selling to the US (currently expanding to other countries). We offer live 1-on-1 yoga and personal training via Zoom with Indian coaches to international clients. Our team is 40+ people, based out of Bangalore (though remote work welcome). We’re a high skilled, fast paced team preparing to scale our company (and ads).

Candidate should be able to:

• Lead creative generation & iteration to improve account performance
• Analyze ad performance through a funnel
• Debug failing ad sets
• Understand how to structure Campaigns, Ad Sets, and Ads for reliable performance
• Structure an account for both scaling good ads and testing new creatives

Skills:

• Organized - can organize 100s of creative tests, campaigns, naming conventions and document all learnings
• Meticulous - pays attention to every detail of the ad setup to make sure each and every aspect is correct (including complex naming conventions, test across multiple countries)
• Analytical - is great with excel or google sheets, can run complex pivot tables analyzing ad results to find nuances in the results and launch iterative tests based on the learnings
• Creative - can lead efforts to make great images and videos for ads, understands the basics of copywriting and has an eye for design. Ideally you’ve studied many examples of good image and video ads and can lead efforts on that
• Insightful - understands psychology and can leverage this to make ads that resonate deeply with our audience

Role: Relationship Manager

• Exp: min 1 year
• Min CTC : 3.60 LPA - Max CTC: of 4.80 LPA, (along with performance-based incentives + Birthday perks + Mediclaim Insurance, etc)
• Meals will be provided, as the staff will be stationed at the resorts.

Key Responsibilities of the Relationship Manager:

• Achieving stretched targets in a result-focused environment.
• To identify potential customers, create and close new business opportunities in line with the strategic direction of the company.
• To build and maintain strong client relationships by effectively handlings objections/cancellations thus ensuring a high level of customer service are met at all times.
• To prepare sales proposals for prospective clients.
• Regular liaison sales/Pre-sales and member relations department.
• To keep abreast of new products and services and undertake training as and when required.

Location: Goa, Gujarat, Maharashtra

• Job Title:- Service Engineer with experience in the water & wastewater field
• Job Location: Ahmedabad
• Exp:- 2 to 5 years of exp. in waste water equipment / water treatment plant
• Desired Candidate profile in Diploma/Bachelor in Engineer.

 Roles and Responsibilities

• Having Good knowledge of water treatment plants like Softer, RO, DM, ETP & STP plants.
• Having Good knowledge about job service in the water treatment Industry.
• Having Knowledge about plants operation, troubleshooting of WTP.
• Knowledge about plants.
• The candidate is expected to get sales of spares, consumables, service, AMC and O&M of plants.

Position Description:

Amity University, Patna campus invites applications for a tenure-track Assistant Professor position in the Department of Computer Science. The successful candidate will demonstrate a strong commitment to teaching, research, and service in the field of computer science.

Responsibilities:

• Teach undergraduate and graduate courses in computer science, with a focus on [insert areas of specialization or interest, e.g., artificial intelligence, machine learning, software engineering, etc.].
• Develop and deliver innovative curriculum that incorporates industry best practices and emerging technologies.
• Advise and mentor undergraduate and graduate students in academic and career development.
• Conduct high-quality research leading to publications in peer-reviewed journals and presentations at conferences.
• Seek external funding to support research activities and contribute to the growth of the department.
• Participate in departmental and institutional service activities, including committee work, academic advising, and community outreach.
• Contribute to the collegial and collaborative atmosphere of the department through active engagement with colleagues and participation in departmental events and initiatives.

Qualifications:

• A Ph.D. in Computer Science or atleast Thesis submitted
• Evidence of excellence in teaching at the undergraduate and/or graduate level.
• A strong record of research productivity, including publications in reputable journals and conferences.
• Demonstrated expertise in [insert areas of specialization].
• Ability to effectively communicate complex concepts to diverse audiences.
• Commitment to fostering an inclusive and equitable learning environment.
• Strong interpersonal skills and the ability to work collaboratively with students, faculty, and staff.
• Potential for leadership and contribution to the academic community.

Preferred Qualifications:

• Experience securing external research funding.
• Experience supervising undergraduate or graduate research projects.
• Experience with curriculum development and assessment.
• Experience with industry collaboration or technology transfer initiatives.

Application Process:

Interested candidates should submit a cover letter, curriculum vitae, statement of teaching philosophy, statement of research interests, evidence of teaching effectiveness (e.g., teaching evaluations), and contact information for three professional references. Review of applications will begin immediately and continue until the position is filled.

• The entire development lifecycle of all our consumer applications
• Working closely with the Product, QA, UX & Engineering teams on strategy, solutioning and execution.
• Managing everyday activities of the consumer engineering team
• Working closely with the core platform engineering teams to design seamless integration
• Owning management and execution of features and ensure delivery timelines
• Building & mentoring the consumer engineering team
• Working with the overall leadership team in creating and driving the company vision and it’s goals

• 8+ years of experience designing and developing complex, interactive consumer applications
• Working with / managing both mobile and web applications
• Ability to present complex technical information clearly and concisely to a variety of audiences

Your job as a business development executive is to identify sales leads, pitch goods or services to new  clients (Students / Colleges /University) and maintain a good working relationship with new contacts. As  DIYGURU is offering various kind of academia program / Training program/ COE etc (based on Skill  Education), so probably we are looking person from technical background. This role revolves around good  communication and so whatever business you work in your duties are likely to include: 

 Following up new business opportunities and setting up meetings. 

 Planning and preparing presentations and writing business proposals, overseeing the development  of marketing literature. 

 Developing growth strategies and plans. 

 Increasing client base. 

 Managing and retaining relationships with existing clients. 

 Communicating new product / service developments to prospective clients having an in-depth  knowledge of business products and value proposition Negotiating with stakeholders.  Identifying and mapping business strengths and customer needs 

 Researching business opportunities and viable income streams 

 following industry trends locally and internationally 

 Drafting and reviewing contracts 

 Reporting on successes and areas needing improvements 

 Providing management with feedback 

Role: Senior Communication Designer 

Experience: 5 - 7 years 

Location: Hyderabad 

Technovert is not a typical IT services firm. We have to credit two of our successful products generating $2M+ in licensing/SaaS revenues which is rare in the industry. 

We are Obsessed with our love for technology and the infinite possibilities it can create for making this world a better place. Our clients find us at our best when we are challenged with their toughest of the problems and we love chasing the problems. It thrills us and motivates us to deliver more. Our global delivery model has earned the trust and reputation of being a partner of choice. 

We have a strong heritage built on great people who put customers first and deliver exceptional results with no surprises - every time. We partner with you to understand the interconnection of user experience, business goals, and information technology. It's the optimal fusing of these three drivers that delivers 

Responsibilities: 

• Designing graphic content, illustrations, and infographics. 
• Managing graphic designs from conception to delivery. 
• Ensuring brand consistency throughout various marketing projects. 
• Liaising between the marketing and design teams to ensure deadlines are met. 
• Keeping up-to-date with industry developments. 

Duties and Responsibilities: 

• Reviewing junior designer drafts to ensure quality. 
• Generating fresh concepts. 
• Ensuring adherence to the brand guidelines and maintaining consistency throughout all designs from the team. 
• Reviewing each and every design for all the practices. 

Must have: 

• A graphic design qualification or similar 
• Portfolio with design projects 
• Proven work experience as a graphic designer 
• Working experience with image design tools (e.g. Photoshop and Adobe Illustrator) 
• A keen eye for visual details 
• Aesthetic skills 
• Ability to meet deadlines and collaborate with team members 
• Communication skills to explain all the concepts 

Nice to have: 

• Experienced in leading a team 
• Closely worked with the marketing team to devise strategies 
• Understanding of digital marketing campaigns 
• Comfortable with MS Office Suite 

Qualification: 

• A graphic design qualification or similar 

                                 Job Description for IOS Developer:-

- We are looking for an iOS developer responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers.

- Your primary focus will be the development of iOS applications and their integration with back-end services.

- You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products are essential.

Responsibilities :

- Design and build applications for the iOS platform

- Ensure the performance, quality, and responsiveness of applications

- Collaborate with a team to define, design, and ship new features

- Identify and correct bottlenecks and fix bugs

- Help maintain code quality, organization, and automatization

Skills :

- Proficient with Objective-C or Swift (depending on project requirements), and Cocoa Touch

- Experience with iOS frameworks such as Core Data, Core Animation, etc.

- Experience with offline storage, threading, and performance tuning

- Familiarity with Restful APIs to connect iOS applications to back-end services

- Knowledge of other web technologies and UI/UX standards

- Understanding of Apple's design principles and interface guidelines

- Knowledge of low-level C-based libraries is preferred

- Experience with performance and memory tuning with tools (such as Instruments and Shark, depending on project needs)

- Familiarity with cloud message APIs and push notifications

- A knack for benchmarking and optimization

- Proficient understanding of code versioning tools (such as Git, Mercurial or SVN)

- Familiarity with continuous integration.