Punjabi telecaller

About POSHN:

POSHN is an innovative India-based ag-fintech company founded in 2020, backed by top-tier financial institutions. We are on a mission to organize and digitally transform the global agri-supply chain market by applying first principles thinking and adopting a tech-product first mindset. The agri-supply chain is vast, complex, and traditionally unorganized. Our platform aims to simplify this complexity, empowering stakeholders and delivering a seamless, efficient experience.

About the TEAM:

Our core team comprises alumni from BITS Pilani, IIM, and XLRI, each bringing over a decade of experience in supply chain, technology, and product management. Our track record includes building several impactful tech-product startups from scratch.

About the Role:

•  As a Senior QA Engineer, you will play a crucial role in defining and shaping the product's quality roadmap. This position offers significant flexibility and the opportunity to take on comprehensive responsibilities across the engineering stack at Poshn.

•  You will be involved in lean experimentation to develop digital experiments that accelerate evidence-based decision- making, influencing product, business, and commercial strategies.

•  Collaborate with UX and Data Engineering teams to ensure our products and services meet critical customer needs, thereby delivering outstanding customer and business value.

•  Initiative in system improvements at both the design and implementation levels is expected as Poshn expands.

Responsibilities:

•  Collaborate closely with both technical and non-technical stakeholders to grasp business objectives and convert them into quantifiable testing goals.

•  Develop and manage testing environments tailored to validate application functionalities according to the established requirements.

•  Lead comprehensive QA projects from start to finish, ensuring robust execution and adherence to project goals.

•  Craft, maintain, and execute a suite of test cases for both manual and automated testing to ensure product scalability and efficiency.

•  Perform thorough testing processes, streamline onboarding procedures for new platforms, and conduct detailed analysis to identify the root causes of issues and recommend viable solutions.

•  Assume full responsibility for the quality assurance aspects of the product, ensuring efficient communication and timely delivery of tasks.

•  Guide and mentor junior members of the QA team, setting high standards for quality and adherence to best practices in software testing.

Career Experience We'd Love to See:

•  You have a minimum of 3 years of experience in quality assurance, particularly in testing web and mobile applications.

•  Demonstrated ability to oversee significant QA initiatives from inception to deployment, ensuring quality and compliance throughout.

•  Strong familiarity with Agile methodologies and the ability to adapt quickly to a dynamic, fast-paced work environment.

Technical Experience We’d Love to See:

•  Expertise in at-least one of the test automation tools and frameworks like Selenium, Appium , Rest Assured

•  Proficient in scripting languages used in test automation such as Puppeteer, Python.

•  Experience in both manual and automated testing, with strong analytical skills to identify bottlenecks and inconsistencies.

•  Knowledge of CI/CD practices using bitbucket pipelines, performance and memory tuning, and security testing

Bonus Points/Nice to Have:

•  Experience in the e-commerce & supply chain industries is highly advantageous.

About You:

•  A creative thinker with a strong desire to learn and continuously improve.

•  You take pride in owning your work and demonstrate responsibility in task management.

•  An analytical thinker with an intuitive grasp of how theoretical ideas can be transformed into practical applications that align with business objectives.

Benefits:

•  Competitive salary with ESOPs, ensuring you are rewarded for your contributions.

•  Generous leave policies and a pivotal role in a transformative startup within the agri-supply chain sector.

•  A dynamic, fun, and collaborative work culture focused on continuous learning and growth.

•  Autonomy in your day-to-day work, with support for professional development in areas you are passionate about.

Sr. HR Applications Architect

Job Title – Technical Solution Architect/ Sr HR Applications Architect

Team – GIS

Role Type – Individual Contributor

Key relationships –

HR leads of various verticals

Technology and implementation teams

You will be supported by your peers and experts across many fields who will help you succeed.

Job Responsibilities:

COMPANY HR-Applications team is looking for a passionate, engaging Sr HR Applications Technical Architect to join our growing team. This role will perform Technology evaluation, Identification, Solution Design, Execute the design for entire stack of HR-Applications echo-system and perform Technical Production Support.

Designs, develops, modifies, debugs and evaluates programs for functional areas, including but not limited to finance, human resources, manufacturing and marketing. Analyzes existing programs or formulates logic for new systems, devises logic procedures, prepares flowcharting, performs coding and tests/debugs programs. Develops conversion and system implementation plans. Prepares and obtains approval of system and programming documentation. Recommends changes in development, maintenance and system standards. Trains users in conversion and implementation of system. May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions. May include company-wide, web-enabled solutions.

Role Purpose:

Lead design and implementation of the HR systems of the organization mainly in SAP SuccessFactors and Cornerstone on Demand

Interface with business stakeholders, assess feasibility of the requirements and guide the Technology Leads and Implementation teams to align the solution development

Front-run the LMS migration initiative from SAP SuccessFactors to Cornerstone on Demand ensuring a scalable solution to accommodate future enhancements and adoption to all BU’s of Company

Explore new technologies and practices, be a part of the core team building an HR COE and define the standards and best practices

Act as a SPOC/L3 for the current product support related activities and the Learning HR-Echo System

Cross- training teams on knowledge transfer across business functions

Qualifications & Experience:

Excellent grasp of one or more HR systems, preferably SuccessFactors and Cornerstone on Demand

Proven experience leading System Integrations, Data Migrations, Implementations, Assessments and Process Improvements on technical stack

10+ years of experience as an HR Enterprise Architect

Knowledge of Learning Management Systems (LMS) is desired

Experience working in a Global Production support model

Answering customer queries

● Maintaining and analyze the customer database

● Tracking all the complaints,feedback, requirements

raised by customers and prepare reports

● Planning and delivering CRM strategies across the

organization with a view to retaining existing

customers, increasing brand loyalty and expanding the

company brand.

● Deciding on a final CRM structure and architecture

that will work seamlessly across the business and

capture crucial information along the sales funnel.

● Making sure the customer database is correctly

segmented for targeted marketing activities.

● Collaborating with other departments ensures the

CRM strategy works well for every aspect of the

business.

● Development of testing strategies to guarantee the

most efficient approach for the organization and its

customers.

● Handle all CRM platforms - Call and chat

● Running customer loyalty programs for repeat

customers

Hello,

Greetings for the day !!!

We are hiring "Technical Support L2 - Partner Engagement" for one of the international MNC specialized into Hardware & Networking based @ Mumbai/Pune/Bangalore !!!

Position: Technical Support L2

Qualifications: Any graduate/Diploma

Experience: 2+ yrs

Job Description

1. Troubleshoot Microsoft Office Products (O365)
2. Windows 10 desktop issues
3. Windows updates and driver issues
4. Basic concepts of networking
5. Ping
6. DNS
7. Web Browser Troubleshooting
8. RingCentral Phone Systems
9. Excellent Communication Skills
10. Excellent Customer Service
11. Outlook Troubleshooting.
12. Third party application installation and troubleshooting (using reference guide)

Shifts –Rotational – US/Night Shifts
(Candidate will be required to work in US/Night shifts, we will not be able to commit on shift timings, since shift timings will be dependent on the preferences of the client)

Location – Position can be based out of Pune, Mumbai or Bangalore – however interviews will happen at Mumbai location.

Notice period – Max 60 days

• Collaborate, brainstorm, and strategize with multiple teams or clients for a wide range of materials that may include web pages, presentations, programming collateral, signage, internal communication, newsletters, and marketing materials
• Translate strategic direction into high-quality design within an established brand identity
• Develop concepts by hand or with software, and execute original content determining ideal usage of color, text, font style, imagery, and layout
• Manage the design and uploading process of all project material, understanding best practices for using a content management system
• Use trend intelligence and an understanding of the current and historical business and market to design and execute specific classifications

skills and qualifications

• Exceptional creativity and innovative design skills
• 3+ years’ experience (academic and professional) with design software, including Illustrator, InDesign, Photoshop, Canva, etc.
• Proven experience with graphic design, strong portfolio of work
• Excellent communication and presentation skills
• Organizational and time-management skills for meeting deadlines in a fast-paced environment

Job description:  

• Create product design on Salesforce.com platform using Classic Salesforce and Salesforce Lightning.
• Good knowledge of Salesforce Lightning Framework.
• Build-in Salesforce plug-ins and connectors.
• Build/Enable complex customizations of the CRM application and Deployment in Salesforce ecosystem.
• Build the code according to the Technical Specifications, Detailed Design, Maintainability, and Coding and Efficiency standards.
• Must have Good Knowledge of Apex Triggers, Batch Classes and Schedulers.
• Must have Experience in Mentoring the People in Team.
• Integration using REST and SOAP.
• Experience in Salesforce Community cloud will be preferred.
• Experience in any Deployment Tool will be preferred.

Purpose of the Role

To design and implement the Peak AI System - a new system of intelligence that allows companies to quickly harness the power of AI.

The Opportunity 

Peak is a Decision Intelligence company - we are on a mission to help organisations use AI to make great commercial decisions, all the time. Just as importantly, we are also focused on building an amazing company - one where we truly value our people & culture, and strive to make an amazing and diverse place to work. Our recent Best Companies award & 3 star accreditation for being one of the top companies to work for is a testament to this.

We have ambitious plans over the coming years; to launch and lead a new category of technology (Decision Intelligence), expand our operations and create the best working culture possible. This is a great time to join Peak and the Engineering team, as we start the next stage of our global growth.

The Role

Based in Jaipur or Pune, you will be working in a collaborative team on cutting edge technologies in a supportive and dynamic environment. Ultimately you are responsible for building the CODI and on-boarding new clients - this involves:

• Developing a good understanding of the solutions which Peak delivers, and how these link to Peak’s overall strategy.
• Making suggestions towards shaping the strategy for a feature and engineering design.
• Managing own workload and usually delivering unsupervised. Accountable for their own workstream or the work of a small team.  
• Understanding Engineering priorities and is able to focus on these, helping others to remain focussed too
• Acting as the Lead Engineer on a project. Helps ensure others follow Peak processes, such as release and version control.
• An active member of the team, through useful contributions to projects and in team meetings.
• Supervising others. Deputising for a Lead and/or support them with tasks. Mentoring new joiners/interns and Masters students. Sharing knowledge and learnings with the team.

Required Skills and Experience

We are building a team of world class engineers in Jaipur / Pune, essentially we are looking for bright, talented engineers looking to work at the cutting edge of practical AI.

• Acquired strong proven professional programming experience.
• Strong command of Algorithms, Data structures, Design patterns, and Product Architectural Design.
• Good understanding of DevOps, Cloud technologies, CI/CD, Serverless and Docker, preferable AWS 
• Proven track record and expert in one of the field - DevOps/Frontend/Backend
• Excellent coding and debugging skills in any language with command on any one programming paradigm, preferred Javascript/Python/Go
• Experience with at least one of the Database systems - RDBMS and NoSQL
• Ability to document requirements and specifications.
• A naturally inquisitive and problem-solving mindset.
• Strong experience in using AGILE or SCRUM techniques to build quality software.
• Advantage: experience in React js, AWS, Nodejs, Golang, Apache Spark, ETL tool, data integration system, certification in AWS, worked in a Product company and involved in making it from scratch, Good communication skills, open-source contributions, proven competitive coding pro

As well as doing great work we have created an award-winning, fun and exciting workplace that people love to be, we are looking for people to join us who share our values and are:

• Open - Always up for new ideas and able to take and give feedback in a positive way.
• Driven - sets high goals, doesn’t give up, and make sacrifices to ensure that their job gets done on time and meets/exceeds expectations.
• Curious - Aware of new technologies and uses them to make new improvements in the Engineering ecosystem.
• Smart - Innovative and thinks out of the box, in difficult situations finds a way to succeed no matter what 
• Responsible - takes ownership of tasks given and has a strong work ethic.

About Peak

In an age when becoming AI and data-driven is one of the most important things businesses must do, it can also be one of the most challenging. That’s where Peak comes in; our CODI system sits at the heart of our client’s businesses, enabling the rapid unification, modelling and - most importantly - use of data - helping decision makers make great commercial decisions, powered by AI. All supported by our world-class data science team.

Founded in 2014, Peak has grown rapidly, in line with the world’s fastest growing SaaS companies, winning numerous awards and attracted significant funding to support the company’s ongoing investment in machine learning and AI technologies. All to further our mission to become the world’s leading AI System business.

Headquartered in Manchester, Peak also has offices in London, Edinburgh, Jaipur and Brisbane. Our clients include some of the world's leading retailers, manufacturers and well-known brands alongside highly innovative and tech-savvy businesses. Peak is an Amazon Web Services (AWS) Partner, and holds Machine Learning Competency and Retail Competency status.