Sales & Customer Support Executive (Female)

Who We Are

At Airtribe, we’re building an AI-first upskilling platform for working professionals. From product managers to backend engineers, our programs are now deeply integrated with AI tools, hands-on projects, and real-world use cases to prepare learners for the future of work.

We’re not just teaching AI, we’re embedding it into every aspect of our programs. With live, workshop-style sessions led by experts from top companies like Microsoft, Meta, Razorpay, Coinbase, Gojek, and Uber, learners get more than theory; they get practical, career-ready skills.

Over 5000+ professionals have already leveled up with us, and we’re backed by top investors like Better Capital, 640 Ventures, and Kunal Shah. As we scale, we’re looking for teammates who understand the power of AI and are excited to drive this new wave of upskilling.

What You’ll Do

🌟 Engage and Inspire:

• Connect with potential learners, answering their queries and sharing the value of our programs.
• Help them make informed decisions by matching their goals with our offerings.

📞 Lead the Way:

• Follow up with leads promptly, maintaining a positive and engaging tone throughout the admissions journey.

🤝 Build Relationships:

• Establish meaningful connections with prospects, understanding their aspirations and guiding them towards the right programs.

💡 Share Insights:

• Capture valuable feedback during interactions and collaborate with our marketing team to refine campaigns.

📋 Stay Organized:

• Maintain accurate records of your interactions in our systems to ensure seamless communication and tracking.

🌍 Network and Expand:

• Represent Airtribe at networking events, fostering connections with potential prospects.

💬 Consultative Selling:

• Focus on understanding learners’ needs and offering consultative solutions rather than pushy sales tactics.

What You Bring

• Excellent verbal and written communication skills to articulate ideas clearly and connect effectively.
• A proven track record in business development or sales (experience in product selling is a plus).
• The ability to build and maintain relationships with prospects and internal teams.
• Confidence in delivering impactful presentations and explaining the benefits of our programs.
• Self-motivation and adaptability to thriving in a dynamic startup environment.
• Strong organizational skills with keen attention to detail.
• Familiarity with tools like Microsoft Office, Google Sheets, and CRMs.
• Prior experience or internships in business development or sales are a bonus.

Why Join Us?

✨ Competitive Salary & Incentives

📈 Opportunities for Professional Growth

🤝 Collaborative and Dynamic Work Culture

🏥 Comprehensive Medical Insurance

Join us in shaping the future of upskilling and making a real impact. 🌟

#BusinessDevelopment #Hiring #JoinAirtribe #SalesJobs

Main tasks

• Development and maintenance of Innovative Radio Monitoring software
• Contribution of your development experience in all phases from Conception to Rollout
• Work within the framework of CI/CD and DevOps for constant real-work capability
• Collaboration in an Agile and Cross-functional team

Qualification Profile

• Completed studies or training in the field of Computer science or Software Engineering or comparable qualification
• Knowledge and 3+ years of experience in programming with C# and modern frameworks like .NET
• Passion and fun for software development in a self-organized manner
• Knowledge of Microservices and distributed systems
• Strong interpersonal skills, including a cooperation and team-based focus, experience in liaising between PMs, BAs, and testers
• Ability to communicate with both technical and non-technical people
• Practical experience with Jenkins, Kubernetes, and Docker is an advantage

We are searching for an experienced Product Manager with a minimum of 4 to 5 years of relevant experience in the E-commerce industry, ideally with technical knowledge related to e-commerce websites. As a Product Manager, your role will be pivotal in driving the development and enhancement of our e-commerce platform. Your primary objective will be to ensure the successful delivery of innovative and customer-centric product features and functionalities.

Responsibilities:

• Formulate and execute a comprehensive product strategy and roadmap for our e-commerce website, aligning it with business objectives and customer requirements.
• Conduct thorough market research and competitive analysis to identify industry trends, customer preferences, and best practices.
• Collaborate closely with cross-functional teams, including engineering, design, marketing, and operations, to define precise product requirements and specifications.
• Prioritize product features and enhancements based on their business value, customer feedback, and market demands.
• Work closely with the development team to ensure prompt and high-quality delivery of product releases.
• Monitor key performance indicators (KPIs) and perform data analysis to evaluate the performance of our products and identify areas for improvement.
• Gather and analyze user feedback, conduct user testing, and iterate on product features to enhance the overall user experience.
• Stay up-to-date with industry trends and technological advancements in the e-commerce space, leveraging this knowledge to drive product innovation.
• Collaborate with stakeholders to define and execute effective go-to-market strategies for new product launches and feature releases.
• Act as a product evangelist, effectively communicating the product vision, strategy, and value proposition to internal teams and external stakeholders.

Qualifications:

• Possess a Bachelor's degree in a relevant field (such as business, computer science, engineering, or a related discipline). An MBA or equivalent qualification is desirable.
• Have at least 4 to 5 years of experience as a Product Manager, preferably in the E-commerce industry.
• Demonstrate a strong technical understanding and knowledge of e-commerce platforms and associated technologies.
• Showcase a proven track record of successfully delivering and launching customer-focused products and features.
• Exhibit familiarity with agile product development methodologies and experience collaborating within cross-functional teams.
• Possess an analytical mindset with the ability to gather and interpret data for making informed product decisions.
• Display excellent communication and interpersonal skills, with the capacity to collaborate effectively and influence stakeholders at all organizational levels.
• Showcase strong problem-solving abilities and strategic thinking, while also paying meticulous attention to detail.
• Have a results-oriented mindset with a focus on driving business growth and ensuring customer satisfaction.
• Demonstrate a genuine passion for e-commerce and remain up-to-date with industry trends and best practices.

Job description

Job code: Application Engineer

Ducom Instruments now have an opening for the position for Application Engineer. Looking for dynamic and hands-on experience in LABVIEW to set out to improve the overall functioning of the client’s software. Creating new architecture, working with existing software and engineering hardware components that optimize certain technology. Comfortable in coding languages, and particularly those that apply enterprise solutions.

Application Engineer responsibilities span from software architecture design, programming, testing, debugging, and software maintenance. Documentation of the product including flowcharts, algorithms, codes, and other relevant information, software upgrades, user support, and training activities also comprise of important responsibilities in this position.

Minimum requirements:

• Knowledge on LabView
• CLAD certified
• Knowledge of communication protocols, e.g. USB, RS232, IEEE, RS485, TCP/IP, Modbus
• Knowledge of general software design/documentation processes in test and measurement systems
• Problem-solving skills
• Experience with Controls / Automation Engineering / Robotics interface programming
• Knowledge and exposure of digital electronics and instrumentation

Preferred qualifications:

• LABVIEW, C and C++ Programming and Arduino skills preferred
• Minimum of 2-3 years’ experience/fresher’s in instrumentation software development in industry / R&D
• Bachelors or a Master’s degree in Computers Science, mechatronics, robotics, electrical and electronics.
• Ability to thrive in across functional and cross-cultural work environment
• Excellent organizational and multi-tasking skills
• Ability to travel, occasional travel will be required
• Salary as per company standards

This person MUST have:

• BE Computer Science or equivalent
• Cloud app development experience.
• Strong Troubleshooting and debugging skills
• A strong passion for writing simple, clean, and efficient code.

• 3 years of experience with the Django framework and other backend technologies.
• Knowledge of NodeJS
• Experience with building, modifying, and extending API endpoints (REST or GraphQL) for data retrieval and persistence.
• Understand how to use a database like Postgres (preferred choice), SQLite, MongoDB, MySQL.
• Experience creating high-performance applications.
• Experience with messaging and broker tools - Rabbitmq, MQTT
• Experience with SQL and NoSQL databases
• Experience with the full software development life cycle, including requirements collection, design, implementation, testing, and operational support.
• Knowledge of web services
• Proficient understanding of code versioning tools Git.
• Hands-on experience deploying and managing infrastructure with CloudFormation/Terraform
• Experience managing AWS infrastructure.
• Hands-on experience in Linux environment.
• Basic understanding of Kubernetes/Docker orchestration.
• Manges existing infrastructure/Pipelines/Engineering tools (On-Prem or  AWS) for the engineering team (Build servers/Jenkins nodes etc.)
• Experience with scrum or other agile software development methodology.
• Excellent verbal and written communication, teamwork, decision making and
• influencing skills.
• Handle customer calls/emails regarding technical issues for end-users.
• Strong communication skills
• Attention to detail.

Experience:

• Min 3 year experience

Location:

• Ahmedabad Office Or,
• Work from home

Timings:

• 40 hours a week with a rotational shift every month.

• Inbound/Outbound Calls II Good Communication
• Inform Customers about the Company's Products/Services and Offers
• Manage Inbound/ Outbound Customer calls in a Timely Manner
• Generate Leads That Develop Into New Customers
• Identify Customer's Needs and Convince the Customer to Buy the Product/Service
• Gain Comprehensive Product/Service Knowledge and Clarify Information Wherever Required