Sales & Customer Support Executive (Female)

 Hotel Operations Executive

⏳ Experience: 6 Months to 1+ Years

📍 Location: Gurgaon (Rotational shift)

• No Night shit For Female

Key Responsibilities:

Handle post-booking queries, modifications, and cancellations.

Coordinate with hotels for confirmations and resolve any issues.

Provide customer support via calls, emails, and chats.

Job Overview

We are looking for a detail-oriented and skilled QA Engineer with expertise in Cypress to join our Quality Assurance team. In this role, you will be responsible for creating and maintaining automated test scripts to ensure the stability and performance of our web applications. You’ll work closely with developers, product managers, and other QA professionals to identify issues early and help deliver a high-quality user experience.

You should have a strong background in test automation, excellent analytical skills, and a passion for improving software quality through efficient testing practices.

Key Responsibilities

• Develop, maintain, and execute automated test cases using Cypress.
• Design robust test strategies and plans based on product requirements and user stories.
• Work with cross-functional teams to identify test requirements and ensure proper coverage.
• Perform regression, integration, smoke, and exploratory testing as needed.
• Report and track defects, and work with developers to resolve issues quickly.
• Collaborate in Agile/Scrum development cycles and contribute to sprint planning and reviews.
• Continuously improve testing tools, processes, and best practices.
• Optimize test scripts for performance, reliability, and maintainability.

Required Skills & Qualifications

• Hands-on experience with Cypress and JavaScript-based test automation.
• Strong understanding of QA methodologies, tools, and processes.
• Experience in testing web applications across multiple browsers and devices.
• Familiarity with REST APIs and tools like Postman or Swagger.
• Experience with version control systems like Git.
• Knowledge of CI/CD pipelines and integrating automated tests (e.g., GitHub Actions, Jenkins).
• Excellent analytical and problem-solving skills.
• Strong written and verbal communication.

Preferred Qualifications

• Experience with other automation tools (e.g., Selenium, Playwright) is a plus.
• Familiarity with performance testing or security testing.
• Background in Agile or Scrum methodologies.
• Basic understanding of DevOps practices.

• Minimum of 3+ years of experience in software development required.
• Proficiency in C# is essential as it is the primary language used in .NET development here at Hexure.
• In-depth knowledge of the .NET framework, including its core components, class libraries, and APIs, is crucial. Understanding frameworks like ASP.NET, Entity Framework is important.
• Proficiency in HTML, CSS, and JavaScript is necessary for building user interfaces and client-side interactions. Knowledge of front-end frameworks like Angular or React can be advantageous.
• Experience with database technologies such as SQL Server or MySQL, including writing complex queries, designing efficient database schemas, and understanding database performance optimization.
• Understanding the software development lifecycle (SDLC) and agile methodologies is important. Familiarity with version control systems (ADO), issue tracking tools (JIRA), and continuous integration/continuous deployment (CI/CD) pipelines is beneficial.
• Object-Oriented Programming (OOP) and Design Patterns: Strong understanding of OOP concepts, SOLID principles, and design patterns (e.g., MVC, MVVM) for building maintainable and scalable applications.
• Experience working in an Agile scrum team environment.
• Knowledge of unit testing frameworks like NUnit or MSTest, as well as experience with debugging techniques and tools, is essential for ensuring application quality.
• Awareness of common security vulnerabilities and best practices for securing .NET applications, such as input validation, authentication, and authorization mechanisms.
• Proficiency in optimizing application performance, including techniques like caching, query optimization, and efficient resource utilization.

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes

Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.

The Sales Development Representative at Zenoti generates and qualifies sales leads through market research, cold calling and other lead generation tools. The Sales Development Representative coordinates with the sales team to ensure successful connections with prospective customers, actively pursues existing leads, and helps process leads from mailers campaigns and other marketing efforts, as well as trade shows and other events.

What will I be doing?

• You will work with the sales and lead generation teams to source new sales opportunities
• Perform inbound lead follow-up, and outbound prospecting/cold calling
• Create and qualify opportunities by understanding customer needs and requirements
• Research accounts, identify and build relationships with key decision makers and generate interest
• Maintain and expand a database of prospects
• Team with channel partners to build sales pipeline and close deals
• Assess, qualify and transfer leads to the appropriate Account Executive for a formal sales presentation

Skills & Qualifications

• Bachelor’s Degree preferred (or equivalent professional experience)
• Mandatory 3+ Demonstrated experience in inside sales, sales, or lead generation, preferably within the SaaS industry
• Strong phone presence and experience dialing high volume of calls per day
• Very strong interpersonal and communication skills
• Business acumen, to understand the landscape of the opportunity, and the needs of prospective customers
• Ability to conceptualize and explain complex concepts in a clear and compelling way
• Ability to multi-task, prioritize and manage time effectively and independently
• Must have knowledge of social networking sites and popular business directories
• Experience in the salon, spa, medical spa, or fitness industry a plus

• Bachelor's degree required, or higher education level, or foreign equivalent, preferably in area wit
• At least 5 years experience in Duck Creek Data Insights as Technical Architect/Senior Developer.
• Strong Technical knowledge on SQL databases, MSBI.
• Should have strong hands-on knowledge on Duck Creek Insight product, SQL Server/DB level configuration, T-SQL, XSL/XSLT, MSBI etc
• Well versed with Duck Creek Extract Mapper Architecture
• Strong understanding of Data Modelling, Data Warehousing, Data Marts, Business Intelligence with ability to solve business problems
• Strong understanding of ETL and EDW toolsets on the Duck Creek Data Insights
• Strong knowledge on Duck Creek Insight product overall architecture flow, Data hub, Extract mapper etc
• Understanding of data related to business application areas policy, billing, and claims business solutions
• Minimum 4 to 7 year working experience on Duck Creek Insights product
• Strong Technical knowledge on SQL databases, MSBI
• Preferable having experience in Insurance domain
• Preferable experience in Duck Creek Data Insights
• Experience specific to Duck Creek would be an added advantage
• Strong knowledge of database structure systems and data mining
• Excellent organisational and analytical abilities
• Outstanding problem solver

Responsibilities :-

1.      Design and engineer new next generation fintech solutions.

2.      Implement, optimize and manage the microservices based architecture, end to end, considering various technologies and business stakeholders.

3.      Build the correct database design and be ready to evolve it as per upcoming requirements.

4.      Design, develop and implement various web and mobile app based customer/partner/merchant journeys.

5.      Work with multiple stakeholders to understand inherent complexities involved in building the new solutions on top of the existing product and provide the most suitable and optimized one.

6.      A go getter with no reservations, should be ready to jump in and code if required.

7.      Do code reviews and ensure that best practices are followed

Ensure that best security practices are taken care of while building the product. 

Requirements:-

1.      Bachelor of Engineering or Bachelor of Technology in Computer Science / Information Technology or a related field

2.      At least 12 years of experience that includes at least 5 years of experience in technology architecture with a significant focus on building scalable full stack applications to be deployed on cloud

3.      Excellent problem solving and strategic thinking and leadership skills with the ability to implement complex projects to successful completion

4.      Hands on experience in Nodejs, JavaScript, Mongo DB, Relational Database and React. Must be efficient in building efficient code and DB queries.

5.      Experience in using cloud services from various cloud providers i.e. AWS, Azure, OCI (AWS exposure is the must)

6.      Understanding and experience in ensuring the security best practices are taken care of while building the product.

Should have excellent communication and interpersonal skills.

Job Description: Design Consultant

As a Design Consultant for the Ligne Roset French Luxury Furniture brand, you will be responsible for working with a team at the Boutique in understanding customer requirements and crafting solutions using the Company’s product portfolio. This role requires experience in retail of luxury furniture.

Job Requirements:

Delivering an outstanding customer experience:

• Engaging with customers to understand their furniture needs and providing recommendations that meet their requirements.
• Attending to walk in customers’ inquiries.
• Promoting sales of high-end furniture and lifestyle accessories.
• Guiding customers through the purchasing process, including explaining product features and benefits, pricing, warranties, and delivery options.
• Responding to customer inquiries, complaints, and feedback promptly, ensuring resolution to their satisfaction.
• Building and maintaining strong relationships with customers to foster loyalty and repeat business.

Sales and Business Development:

• Meeting and exceeding sales targets and KPIs set by the management.
• Proactively engaging with customers to drive sales, building customer loyalty, and increasing market share.
• Building a robust pipeline of potential customers and maintaining an accurate customer database.
• Identifying opportunities to cross-sell and up-sell products and services to customers.
• Maintaining an up-to-date understanding of market trends, competitor activity, and industry developments to identify new opportunities for growth.

Store Operations:

• Ensuring that the store is well presented, and the products are displayed attractively and prominently.
• Maintaining accurate inventory records and ensuring the store is adequately stocked.
• Ensuring that the store is clean, tidy, and meets health and safety standards.
• Providing feedback to the management on customer preferences, product demand, and store operations to continuously improve the business.

Candidate Qualifications & Skill Requirements:

• Bachelor’s Degree in Architecture or Interior Designing
• 2+ years of experience in retail sales, preferably in luxury furniture industry.
• Excellent verbal and written communication skills.
• Strong sales and negotiation skills.
• Demonstrated ability to build and maintain strong customer relationships.
• Ability to work independently and as part of a team.
• Strong organizational skills and attention to detail for tracking information in MIS.

Location: Prabhadevi, Mumbai

Reporting To: Boutique Manager

About us:

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gift and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.

Job Domain:

Customer and Personal Service

Client Details:

Job Profile

About the company: Strategic leader offering nearly 17 years of extensive experience in overcoming complex business & financial challenges, making high-stakes decisions, distress management, directing business in growth areas using strategic financial analysis, business valuation, corporate restructuring, understanding client requirements & project

evaluation skills

Industry:- CA Firm

Location:- Andheri West, Mumbai

Designation:- Finance Executive

Qualification:- Qualified CS, Semi-Qualified CS

Experience:- 0-1 Years

Skills:- Legal compliance, Financial Compliance, Knowledge of Accounts, Knowledge of Evaluation, Secretarial Records, IBC Code, Company Law, Accounting

Roles and Responsibilities:-

This is a role requiring assistance to the Resolution Professional/ Liquidator in carrying out day to day activities of the Assignments under Insolvency and Bankruptcy Code, 2016, which includes :

-          Knowledge of IBC, 2016

-          Preparation of Minutes/ Agenda

-          Drafting and filing of reports

-          Reviewing/ Drafting Applications

-          Basic Knowledge of Finance and Accounts

-          Basic Knowledge of Banking Sector and terminologies

-          Legal and Secretarial compliance

-          Financial Compliance

-        Assisting the partner for fund raising activities.

• Must have minimum 4+ yrs. of experience.
• Experience in sales, marketing or related field.
• Strong communication skills .
• Should be comfortable in Service sales.
• Generating Leads.
• Should be confident and bold enough.
• Good in Convincing skills.
• Contacting potential clients to establish rapport and arrange meetings.
• Finding and developing new markets and improving sales.
• Developing quotes and proposals for clients.
• Developing goals for the development team and business growth and ensuring they are met.

Do you prefer to get speeding tickets or parking tickets?

Because at Cogoport we are speeding ahead to do something remarkable for the world. We are trying to solve the Trade Knowledge and Execution Gap, which is currently widening and preventing trade to the tune of $3.4 trillion annually. This Gap has enormous economic as well as human impact and disproportionately hits small and medium businesses globally.

The team at Cogoport is working on developing a new category, the Global Trade Platform, that helps companies discover and connect with appropriate trade partners, optimize shipping and logistics options and costs, and improve cash management and cash flow.

Cogoport is currently in hypergrowth mode. We are proud to have been named an Asia-Pacific High-Growth Company by the Financial Times and an Indian Growth Champion by the Economic Times. We are aiming to reach an annualized revenue of $1 billion (7700 Crores INR)  by this summer and are hiring over 500 additional employees. We are currently hiring in Mumbai, Gurgaon, Chennai and Bangalore.

Cogoport Culture: We have two core values at Cogoport—Intrapreneurship and Customer-centricity. If you share these values and are a hard worker who is willing to take risks (and occasionally get a speeding ticket), you can make a huge impact and propel your career in an endless number of directions with Cogoport.

Cogoport Leadership

https://www.linkedin.com/in/purnendushekhar/">https://www.linkedin.com/in/purnendushekhar/
https://www.linkedin.com/in/amitabhshankar/">https://www.linkedin.com/in/amitabhshankar/

Life at Cogoport :It’s rare to be able to join a company that can give you the resources, support and technology you need to break new ground and see your ideas come to life. You’ll be surrounded by some of the smartest engineers and commercial specialists in India and the Asia Pacific Region.

With huge growth and the right entrepreneurial mindset, comes huge opportunities! So, wherever you join us, you’ll be able to dream, deliver better and brighter solutions, and speed ahead with the possibility to propel your career forward in endless directions as our company continues to grow and expand.

For more insights about the company:  https://cogoport.com/about">https://cogoport.com/about

Why Cogoport?

International Trade can be complicated at times and every day brings new challenges and opportunities to learn.  When we simplify international trade, it empowers and affects every human being on the face of this earth. Seven billion people - one common problem.

As a part of the Design team at Cogoport, you will get an opportunity to be a part of an industry-wide revolution in the world of shipping and logistics by collaborating with other brilliant minds to resolve real world on-ground challenges. You will have a direct impact on the revenue and profitability growth for the organization.

Designation

Senior Product Designer

Areas of Impact for you

• Finalizing concept along with product managers and stakeholders to understand product requirement
• Creating personas through user research and data
• Developing wireframes and prototypes around customer needs
• Finding creative ways to solve UX problems
• Working with other designers to implement attractive designs and maintaining design systems
• Communicating design ideas and prototypes to developer
• Conducting usability testing and gathering user feedback
• Work in collaboration with the product, design and tech teams for effective delivery of the designs
• Account for and track the human-computer interaction (HCI) element of a design
• Assist in brainstorming activities for upcoming projects

Desirable Skills and Experience

• 5+ years of relevant UX experience in technology driven companies
• Being a great team player, experienced in working with agile teams. Ability to collaborate closely with developers, product managers, and designers
• Capability to create, improve, and use information architecture, wireframes, prototypes, user flows, to effectively communicate your interaction ideas.
• Ability to present and defend your design decisions. All your design decisions should be based on the overall design roadmap as well as your own design thinking and fundamental principles (cognitive loads, information flow, etc.)
• Continually keep yourself and team updated with the latest changes in your industry’s standards.
• Being diligent, organized, well prepared, with an attention to detail
• Good control over language and display effective communication skill
• Experience in designing interfaces for mobile and web
• Portfolio displaying the required skills
• Understanding of tech (front-end and APIs) desirable
• Ability to work individually as well as in teams
• Ability to meet deadlines regularly with precision
• Proficiency with standard tools (Figma, Notion, Analytics tools etc..)

Cogoport is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and respected at work.