Sales & Customer Support Executive (Female)

"We're seeking an experienced Business Analyst with Pre-Sales experience to help us drive growth and maximize revenue. If you have a passion for business development, we want to work with you!"

Desired Skill Sets: 

-Possess a proven track record of accomplishments in the areas of Requirement Scoping, Functional Analysis, Technology Solution Design (nice to have), Effort and Cost Estimation, Proposal Preparation, Client Presentations, and Cross-Functional Collaboration. 

-Understanding and Creating Requirements Specifications 

-Solution-based research 

-Negotiation and solution drafting Skills 

-Should have worked on presales role in terms of guiding on Innovations in Solution, Proposal Flow, Value proposition, etc. for opportunities that include Fixed Price, T&M, and Service-based engagements.  

-Significant exposure to various technology stacks across the Digital landscape, Next Gen. Technologies (AI/ML, Blockchain, IoT) UX, Mobility, Platform Development, e-commerce, Cloud Ops, etc. 

Responsibilities: 

-Conduct initial requirements gathering with clients to elicit key business requirements and project/ system objectives. 

-Manage the entire proposal lifecycle, which includes understanding & finalizing the scope of work, technical & functional solution review with the Engineering teams, commercials with the Finance team, and proposal submission. 

-Lead and create customized proposals in response for different leads and RFP’s.  

-Liaising between internal departments to ensure all requirements are met, which may include effort estimates, system architecture and wireframes. 

-Identify key features to be included in a Proof-of-Concept (POC)/ Solution Demo if requested by the Client, and lead POC team in the development of this POC. 

-Ensuring that the team meets customer requirements and adds value to the customer ecosystem. 

-Maintaining a Knowledge Base of ongoing technical projects and case studies to build an institutional memory of reference-ability. 

-Coordinate with the Sales, Engineering/delivery, and other internal teams and ensure the highest quality proposals are delivered on time. 

-Market research of the latest tech and business trends, exploring business opportunities in conjunction with the organization capabilities. 

What will you do?

●Improve customer service experience, create engaged customers, and facilitate organic growth

●Take ownership of customers’ issues and follow problems through to resolution

●Develop service procedures, policies, and standards

●Keep accurate records and document customer service actions, and discussions

●Analyze statistics and compile accurate reports

●Build, and mentor the customer service team, and nurture an environment where they can excel through encouragement and empowerment

●Keep ahead of the industry’s developments and apply best practices to areas of improvement

●Adhere to and manage the approved budget

●Maintain an orderly workflow according to priorities

You should apply if, you have

●Verbal and written proficiency in English and Vietnamese

●1-2 years of proven working experience in customer-facing roles

●Excellent knowledge of management methods and techniques

●Working knowledge of customer service software, databases, and tools

●Awareness of the industry’s latest technology trends and applications

Job Summary:

We are looking for a talented Senior 3D Designer to join our team. The ideal candidate must demonstrate strong artistic and storytelling ability and possess foundational knowledge of processes, tools, and building blocks of XR – AR/VR, Metaverse. They must also have experience in end-to-end modeling, UV unwrapping, texturing and rendering. The candidate should be proficient in a variety of digital 2D and 3D software programs such as Photoshop, Illustrator, Maya, Blender, etc. This is a great opportunity for someone who is passionate about designing photo-realistic virtual worlds and has 3-5 years of experience as a concept artist or graphic designer.

Responsibilities:

• Create avatar concepts, assets, world-building, materials and texture definition, and environments for photo-realistic virtual worlds
• Use traditional tools and technology to create designs in 2D/3D
• Collaborate with team members and work to a brief by understanding creative briefs, then considering elements such as context, timescales, and creative constraints when solving tasks
• Demonstrate an understanding of technical art production and end-to-end modeling, UV unwrapping, texturing, and rendering
• Develop assets and designs in line with project requirements and timelines
• Ensure all designs are optimized for performance and meet project requirements
• Keep up-to-date with industry trends and emerging technologies

Requirements:

• A portfolio of work demonstrating strong artistic and storytelling ability
• Foundational knowledge of processes, tools, and building blocks of XR – AR/VR, Metaverse
• Excellent sketching abilities for rough conceptualization
• Proficient in a variety of digital 2D and 3D software programs (not limited to Photoshop, Illustrator, Maya, Blender, etc.)
• Ability to work independently and as part of a team
• Strong communication and interpersonal skills
• Ability to manage multiple projects and meet tight deadlines
• 3 - 5 years of experience as a concept artist or graphic designer preferred

Job Description

We are looking for a great Java Developer who is passionate about working in the Microsoft tech stack using Java. Your primary focus will be on developing common reusable components and implementing them following well-known best practices. You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Thus, a commitment to collaborative problem solving and an attitude to learn is essential. 

Job Responsibilities: 

• Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance.
• Contribute in all phases of the development lifecycle.
• Write well designed, testable, efficient code.
• Prepare and produce releases of software components.
• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.
• Design and develop dockerised microservices for cloud 

Required skills and experience include:

• BS in Computer Science or other field of study and applicable work experience.
• Most likely 3-5 years of experience on Java Web Development.
• Experience in developing Microservices for cloud (Azure/AWS/GCP) is preferred
• Experience in Spring Framework (Spring boot, spring Batch), Spring MVC, Microservice model, RESTful web services
• Experience in databases like SQL Server, Oracle, PostgreSQL, MySQL, MongoDB is desired.
• Should have hands-on experience on Hibernate, JPA or MyBatis or any other persistence framework.
• Must have strong teamwork orientation and the ability to foster collaboration within and across teams 
• Knowledge of Maven/gradle
• Knowledge of Docker, Kubernetes 
• Good Communication skills ( English)

Primary Skills(Mandatory)

Core and Advanace Java 1.8 , Web and Microservice development using java (Jsp, Servlet, Spring boot, Spring MVC), Restful Web Services, Spring framework, RDBMS (Postgres, Mssql server), Hibernate 

Secondary Skills

Java script, Frontend web development - (Angular,nodejs) ( Not mandatory)

Additional Information

• Should have experience of working in any previous IT Software company 
• Any additional certification will be a plus
• Comfortable working from Office.

• Develop cutting edge Roku video streaming apps for OTT
• Responsible for the technical design and development of advanced video streaming consumer applications with backend integrations and SceneGraph component customizations to meet the user satisfaction.
• Deliver app solutions across the entire app life cycle prototype to build to test to launch to support
• Keep up to date on the latest industry trends and Device / OS / IDE updates
• Optimise performance and stability as well as non-functional aspects such as logging

Desired skills

• Hands on experience on designing channels using Roku, understanding of the key UI and design principles, and handling remote-control buttons.
• Extensive hands-on experience of creating Roku app custom UI controls, high performing API integrations, advanced state management, cross device support and performance optimisation.
• Complete knowledge of SceneGraph components, XML configuration, handling application events, event loops, threads and controlling screen layouts.
• Usage of Roku advertising component, Roku Ad Library and Roku pay.
• Integration of Roku analytics and Google analytics.
• In-depth knowledge of BrightScript.
• Familiar using VS or Eclipse with Roku-plugins with make file utilities to create build and deploy.
• Proficient understanding of code versioning tools, such as Git, SVN etc.

We focus on client adoption of disruptive technologies, technology architecture and providing specialized skills related to integration, custom software engineering, testing, application modernization, agile and more. We help our clients with the most complex projects including working in open web platforms, DevOps platforms as well as intelligent Computing and Architecture enhancement.

We are looking for hands on, smart thinking Applications developer to join our fast-growing team of talented professionals. You will have the opportunity to work on large enterprise solutions and deliver solutions that deliver business performance for our customers.

WORK YOU’LL DO

• Design and develop microservices/APIs using either Java/Spring boot, ISTIO, Kubernetes, Docker, CI / CD Pipelines
• You would scale micro services using Kafka or similar messaging systems.
• Collaborate with clients, architects, and application architectures to understand the operational objectives and purpose of the future system integration.
• Understand the points of integration between the different systems and highlight the potential risks associated with the delivery of solutions
• Collaborate with Functional Designers and Developers in order to find best solutions
• Produce detailed functional and technical specifications.
• Assist in producing solutions with threat assessments and associated security awareness.
•  

WHAT WE ARE LOOKING FOR

• 5- 8 years of hands-on experience designing and developing microservices using either Java/Spring Boot
• 3-5 years of experience with system integration
• Minimum of 3 years of relevant experience with API concepts and technologies such as REST, JSON, XML, SOAP, YAML, GraphQL, and Swagger
• Experience developing within agile methodology using CI/CD pipeline
• Experienced in 3-tier, n-tier, cloud computing, microservices architectures and SOA.
• Good knowledge of integration architectures
• Experience supporting and/or implementing complex integration projects
• Excellent client management skills
• Experience with Data modelling would be an asset

QUALIFICATIONS

• Experience of working in an Agile Environment
• Ability to drive design from Stories and Requirements
• Adept at UML, Design Patterns, Reusable Services Development,
• Knowledge on Scaling Microservices

React Native

 Minimum 4+ years of hands-on experience in React Native

- Ability to create and maintain continuous integration and delivery of React Native applications.

- Integrate third-party APIs

- Build pixel-perfect, buttery smooth UIs across both mobile platforms

- Experience with code optimization and performance improvements

- Ability to create and maintain continuous integration and delivery of React Native applications.

- Knowledge in creating and publishing APK file to both play store and app store is added advantage

- Efficiency to take ownership over the assigned project

- Excellent leadership quality and positive attitude to reach the business objective

- Effective performance with high quality (bug free) output and on time delivery to meet the deadlines.

We are hiring for mid-senior level frontend angular developers.

Requirement:

- Minimum 1-year experience in building web apps.

- Minimum 1-year experience with Angular.

- Extensive knowledge about Angular 7+

- Know about angular services, components, and directives and it's lifecycle.

- Proficient in logic building and playing with data structures.

- Flexible to learn and/or execute a project with other frameworks i.e. Vue or React.

- Writing flexible and reusable components

- Complete knowledge about Rest API's and integration

- Creating type-safe models for API calls.

Job Type: Full-time