Customer Service Associate

Role Description

This is a full-time on-site role located in Noida for a Logistics Sales Coordinator at First Connect Worldwide LLC. The Sales Coordinator will be responsible for sales coordination, customer service, communication, sales, and sales operations on a daily basis.

Qualifications

• Sales Coordination and Core Sales skills
• Strong customer service and communication abilities
• Experience in sales processes and International sales
• Excellent interpersonal and negotiation skills
• Good experience in ad tech sales.
• Ability to work effectively in a team environment.
• Knowledge of the logistics and the transportation industry is a plus
• Bachelor's degree in Business Administration or related field

Experienced ServiceNow Developer who will be responsible for designing, developing, and integrating IT enterprise software solutions with a focus on frameworks, programming, troubleshooting, and debugging IT software issues, aligned with strategic goals and technology needs.

You will collaborate with cross-functional teams to gather and refine project requirements as part of the development lifecycle from conception to delivery.

Responsibilities:

System Operations (50%)

Resolve technical issues and provide in-depth support.

Analyze and troubleshoot application performance problems.

Escalate issues to appropriate teams when necessary.

Develop and maintain support documentation.

Assist in user training and communication.

System Design and Integration (40%)

Develop IT software applications based on project requirements.

Design and implement new features with guidance from senior developers.

Collaborate with cross-functional teams on coding and testing.

Take ownership of specific modules or components.

Contribute to technical documentation and participate in code reviews.

Planning (10%)

Participate in project planning and estimation.

Contribute to the development of technical strategies for projects.

Collaborate with architects to align solutions with enterprise goals.

Provide input into the selection of technology stacks and frameworks.

Qualifications

Knowledge/Skill Requirements

ServiceNow experience implementing ITSM, ITOM, ITAM (Incident, Change, CMDB, Discovery, Service Mapping, Service Portal, Mobile, etc.)

ServiceNow experience with HRSD, CSM, or SPM is a plus.

ServiceNow experience developing service catalog items and custom applications.

ServiceNow experience integrating with third-party applications such as Jira, Workday, Oracle, using Integration Hub and RESTful implementations.

ServiceNow experience with IDP solutions (LDAP, SSO, SAML).

ServiceNow experience creating/maintaining a secure UI and data environment (ACLs, business rules, UI policies, data policies, client scripts, etc).

Excellent problem-solving and analytical thinking skills.

Solid understanding of fundamental web technologies like REST, HTTP verbs, DOM, Web security, etc.

Demonstrated ability to manage priorities, context switches, and make efficient use of shared resources.

Demonstrated ability to work well in a fast-paced environment with user-centered, iterative design and development processes.

Demonstrated ability to identify risk and escalate issues appropriately.

Strong proficiency in JavaScript/ES6, including DOM manipulation and the JavaScript object model.

Experience in high-level programming languages, such as Java, Python, JavaScript, Perl, etc.

Experience with RDBMS such as SQL Server, MySQL/MariaDB, PostGreSQL.

Experience presenting to all levels of users (internal and external) in English.

Designation: Talent Acquisition Consultant.

Experience: 1-5 years in IT Recruitment

Work location: Pune (Kalyani Nagar) & Bangalore (WFH until pandemic)

Work Time: 10 am – 7 pm (Monday to Saturday)

Job Profile/ Responsibility:

• Sourcing candidates of suitable calibre from various job portals (Naukri, Monster, Indeed, LinkedIn, cut short etc), Posting, Head Hunting, Social media, Internal and External References
• The recruiter is responsible for assessing and short-listing candidates through a systematic and multi-layered approach to create a pool of eligible candidates for Job Dost Client Organizations.
• Carrying out the prescribed Assessment for the candidates and identifying profile as per client expectation as per job roles.
• Arranging telephone, video, or in-person interviews, online assessments, coding tests for candidates.
• Maintain database of candidates in jobdost portal and also ensuring all applicants are routed through jobdost platform from interview schedule to offer
• Performing background and reference checks.

Job Requirement:

For successful execution of the job, a candidate should possess the following:

• Hands on experience in hiring positions like SAP consultants, System/Cloud Architect, Front/Backend Developer, React, Java/J2EE Developers, .Net Engineers, ASP.Net, C#.Net, VB.Net, etc.
• Bachelor’s degree in Human Resources Management or a relevant field. Handling candidates in Information Technology is a plus.
• Minimum 1 years of prior experience of as a Recruiter
• Experience with resume databases and Applicant Tracking Systems
• Experience with various sourcing methods
• Experience with conducting Assessments
• Strong verbal as well as non-verbal communication skills
• Exceptional time-management and organizational skills

Why Join Us?

You will be working closely with a highly experienced team and the founders of JobDost - surely a great opportunity to learn!

As the first few members of an ever-growing team, you will play a key part in the cultures, values, and success story of our company!

We have a budding business with a solid expansion plan ahead of us and we want you to be a part of this game-changing journey!  

Job Summary:

SiGa Systems are looking for a skilled and motivated Software Developer with expertise in NetSuite API and ODBC integrations. The ideal candidate will design, develop, and maintain robust data integration solutions to seamlessly move data between NetSuite and external database systems. This role demands a deep understanding of NetSuite’s data model, SuiteTalk APIs, ODBC connectivity, and strong programming skills for data manipulation and integration.

• Key Responsibilities:1. NetSuite API DevelopmentDesign and implement custom integrations using NetSuite SuiteTalk REST and SOAP APIs.
• Develop efficient, scalable scripts using SuiteScript 1.0 and 2.x.
• Build and maintain Suitelets, Scheduled Scripts, User Event Scripts, and other custom NetSuite components.
• Troubleshoot and resolve issues related to NetSuite API connections and data workflows.
• 2. ODBC Data IntegrationSet up and manage ODBC connections for accessing NetSuite data.
• Write complex SQL queries and stored procedures for ETL (Extract, Transform, Load) processes.
• Design and execute data synchronization workflows between NetSuite and external databases (e.g., SQL Server, MySQL, PostgreSQL).
• Ensure optimal performance and data accuracy across systems.
• 3. Data Modeling & Database ManagementAnalyze NetSuite data models and design efficient schemas for target systems.
• Perform data mapping, transformation, and migration tasks.
• Ensure data consistency and integrity throughout integration pipelines.
• Monitor database performance and maintain system reliability.
• 4. Software Development & DocumentationWrite clean, maintainable, and well-documented code.
• Participate in code reviews and contribute to coding best practices.
• Maintain technical documentation, including API specs, integration flows, and data mapping docs.
• Use version control systems (e.g., Git) for collaboration and code management.
• 5. Collaboration & CommunicationWork closely with business analysts, project managers, and cross-functional teams to understand integration requirements.
• Provide technical guidance and regular progress updates to stakeholders.
• Participate actively in Agile development processes and contribute to sprint planning and retrospectives.

About Us

At Toddle, we are on a mission to help schools around the world deliver better learning. We are a team of 2x founders – before founding Toddle, we set up a network of preschools and schools in India. We continue to operate these preschools and schools as it gives us a unique vantage

point into the challenges faced by schools.

Our belief is that real impact in education can only be achieved by improving schools. That’s because children spend more than 80% of their learning time in school and schools are here to stay as schools are not just about teaching & learning, they also play a pivotal social role in our lives. So while most Edtech companies are trying to solve for education by working outside the school system, we think that the focus needs to be on taking our schools to the next level.

Our first product is a collaboration platform for teaching teams – we say that Toddle is to teaching, what Figma is to design. In its current version, Toddle empowers teachers to work together and better across all stages of the teaching-learning process – right from curriculum

planning and assessments to progress-tracking and family communication.

Here are some key facts about us:

1. Currently used by 1,000+ schools and 30,000+ teachers from 107 countries

2. Global revenue – 40% from Americas, 30% from EMEA, 30% from APAC

3. NRR > 115%

4. NPS > 70

5. Annual churn < 5%

6. Inbound led GTM motion fuelled by positive word of mouth

We love solving for

1. Creating delightful experiences that help teaching teams collaborate better & be more effective

2. Building tools that help teachers personalise learning for their students

3. Helping teachers around the world connect with each other meaningfully

We are at a series A stage right now, growing fast in the SAAS Ed-tech space, and have been funded by Sequoia, Matrix, Beenext, and Better Capital among others.

Here’s what you’ll be doing

We are looking for a passionate and skilled Backend engineer, one who partners with us in creating beautiful products for teachers, students and parents alike. As a Backend engineer, you will play a major role in designing, developing and deploying high-quality web platforms. In

this multifaceted role, you will get the opportunity to work along curriculum experts, teachers, and students, and user-test the product in real school settings.

Required Skills:

Frameworks & Technologies: Node.js, Express, GraphQL, JWT

Database: SQL query writing and optimisation.

Tools: Git basics, Scripting basics

Good to have:

DevOps experience with AWS, CI/CD

Working experience in PostgreSQL

Is this someone that looks like you?

• Education: B.E/B.Tech degree

• Experience: 1 to 3 years of relevant working experience (SaaS preferred)

• Soft Skills: Having a bias towards action, a good sense of design, empathy, and good communication skills

• We deeply value building the right culture at Toddle, and these are a few things that we look for in each hire - Coach-ability, Curiosity, Ownership, Hustle and Humility

Excited about the role?

Here are a few more benefits:

1. Work from anywhere - Work from where you like - home, co-working space, cafe or the hills

2. Exposure to diverse learning opportunities

Work across different projects & teams to develop skills outside of your core expertise

Access to a small budget towards learning (e.g. books, online courses, substacks)

3. Uncapped leave policy

We trust you fully on your commitment to our mission and your judgement on planning your time and taking leaves:

No cap on the number of sick or casual leaves

Special paid leaves for childbirth, wedding etc.

And if in any circumstance you feel burnt out - there is a little something for this too!

No questions asked menstrual leave

4. Flexible working hours - Block “no-meeting hours” to enable uninterrupted focused work

5. No bell curve performance evaluations

6. And yes, a super fun and smart group of folks to collaborate and grow with.

Still with us? Here’s the process:

1. Shortlisting:

• Apply for the role.

• We’ll check out your application and assess it for a fit

• You will hear back from us within 2-3 days of the submission if shortlisted

2. Once shortlisted, we usually do about 2-3 rounds of interviews, a written assignment, and deep reference checks.

3. We value everyone’s time hence we make it a point to communicate proactively at all stages of your application. You can always reach out to us for any questions.

As a senior engineer you will be working independently in designing and implementing new visuals and also helping improve code quality. A lot of emphasis is on usability; so any specific experience is ux is a big plus. Any experience with backend implementation is also a plus

You will work with a mix of front end technologies, primarily JavaScript, D3, HTML 5, SVG, CSS (and related tech like SaSS/LESS). You'd also work with Git, WebPack. You don't already need to know all of these technologies.The key requirement is a keen interest in UI/UX work, solid front-end programming skills (thorough understanding of JavaScript, CSS and browser rendering workflow) and critical thinking.

Remote working is allowed

It is a platform for creators, influencers and celebrities to grow, manage and monetise their community. It is aimed at both established and aspiring online creators who want to pursue their passion. Our vision is to enable anyone and everyone to make a successful living doing what they enjoy.

Skills And Qualification:-

• Must have experience with any scripting language (JavaScript/NodeJS preferred)
• Experience with API-driven and highly scalable application is a plus
• Good knowledge of non-relational DB (MongoDB preferred)
• Good with data structures and algorithms
• Good to have an experience with testing framework and CI/CD pipeline
• 1+ years of experience in software development preferably B2C experience.
• Basic understanding of Frontend and client side frameworks like React, Angular, Vue will be plus
• Experience in building scalable Restful APIs & Services.

Education requirement:-

• B.Tech (computer science preferred)

Responsibilities:-

• Clarify feature requirements with product team

• Design end to end feature flow

• Write scalable and bug free code

• Take care of test and deployment pipeline

• Maintaining the existing products

• 5+ years of software development experience in Java 8+ and Microservices.
• Experience in developing micro services. Experience in developing High Cohesion & Loosely Coupled Micro Services.
• Experienced in skills of requirement, analysis, design, develop, Java, springboot, microservices, rest api, AWS, lambda, EC2, Jenkins, design pattern, spring security, splunk, auth, docker, SOLID
• Hands on experience on Microservices Architecture.
• Should have excellent acumen in Data Structures, algorithms, problem-solving and Logical/Analytical skills. Thorough understanding of OOPS concepts, Design principles and implementation of different type of Design patterns.
• Experience with Multithreading, Concurrent Package and Concurrent APIs
• Basic understanding of Java Memory Management (JMM) including garbage collections concepts.
• Experience in RDBMS or NO SQL databases and writing SQL queries (Joins, group by, aggregate functions, etc.)
• Hands-on experience with Message Broker like Kafka/Rabbitmq or other. Hands-on experience in creating RESTful webservices and consuming web services. Hands-on experience with spring Cloud/Spring Boot.
• Hands-on experience with any of the logging frameworks (SLF4J/LogBack/Log4j)
• Experience of writing Junit test cases using Mockito / Powermock frameworks. Should have practical experience with Maven/Gradle and knowledge of version control systems like Git/SVN etc.
• Hands on experience on Cloud deployment/development like AWS/Azure/GCP.
• Good communication skills and ability to work with global teams to define and deliver on projects. Sound understanding/experience in software development process, test-driven development.

• Gender Neutral /Diversified Culture
• 51 Leaves annually
• Insurance covered for family
• Incentives, Bonus
• Permanent WFH Option
• Generous parental leave and new parent transition program
• Flexible work arrangements

What you must have: