Tele Sales Executive

Job Title: Customer Service Executive (Voice/Blended)

Company: BikeFixUp

Location: Vidya Plaza, SGM Nagar, NIT, Faridabad (Work from Office)

📌 Role Overview

We are looking for an energetic and well-spoken Customer Service Executive to join our team at our Faridabad office. You will be the first point of contact for our customers, ensuring their queries are resolved and they have a seamless experience with BikeFixUp.

📋 Job Details

Salary: ₹10,000 – ₹15,000 per month (fixed)

Shift Timings: 9:00 AM – 6:00 PM

Working Days: 6 days a week (Rotational Offs)

Job Type: Full-time, Work from Office

🎯 Key Responsibilities

Handle incoming customer calls and queries professionally.

Provide accurate information about our services and pricing.

Resolve customer complaints and follow up to ensure satisfaction.

Maintain basic records of customer interactions in our system.

✅ Requirements

Education: Minimum 12th Pass / Graduate.

Experience: 0–1 year (Freshers are welcome to apply!).

Communication: Good command over Hindi and basic English.

Location: Candidates living in or near NIT, SGM Nagar, or Neelam Flyover preferred.

Skills: Basic computer knowledge and a polite phone manner.

Roles & Responsibilities: -

• Create engaging motion graphics, animations, and explainer videos for e-

learning content and promotional materials.

• Transform scripts, concepts, and storyboards into visually captivating motion

sequences.

• Collaborate with designers, instructional creators, and video editors to bring

educational content to life.

• Design and animate graphics, icons, typography, and characters aligned with

brand style.

• Ensure smooth visual flow, timing, and transitions for high-quality output.

• Stay updated on design trends, animation techniques, and tools to elevate

creative work.

Required Skill Set: -

• bachelor’s degree in Animation, Design, Media, or related field.

• 1–2 years of experience in motion graphics or animation (preferably in e-learning

or digital media).

• Strong command of tools like Adobe After Effects, Illustrator, Premiere Pro, and

Photoshop and Figma.

• Solid understanding of visual storytelling, timing, and rhythm.

• A creative thinker with attention to detail and design aesthetics.

• Excellent collaboration and communication skills.

ReactJs Developer

Key aspects of this role:

• Meeting with the development team to discuss user interface ideas and applications.

• Reviewing application requirements and interface designs.

• Identifying web-based user interactions.

• Developing and implementing highly-responsive user interface components using React concepts.

• Writing application interface codes using JavaScript following React.js workflows.

• Troubleshooting interface software and debugging application codes.

• Developing and implementing front-end architecture to support user interface concepts.

• Monitoring and improving front-end performance.

• Documenting application changes and developing updates.

To be the right fit, you'll need:

• Minimum 4+ years relevant experience in application development and React JS.

• Knowledge of React hooks such that use Context, use Reducer, use Effect.

• Knowledge of React props and state management (both functional and class component)

• Strong understanding of Error boundary concept of react.

• Work experience with any react based UI library or Redux is preferable

• Experience in building cross-browser layouts with CSS and HTML

Work Description: 

• Storyteller & Fountainhead brimming with ideas on variety of ways to communicate the message to target audience to create pull-marketing advertisements
• Develop graphic, copy & video content using https://medium.com/@gmiecznikowski/shape-your-brand-with-this-exercise-4645ac3ea26d">Brand Key communication framework
• Deliver brand assets like social media content, landing page content, performance marketing creatives, directional scripts for influencers, PR etc. 
• Deeply understand & empathise with consumer insights & create Brand stories around problem, solution, functional benefits, emotional payoffs & social currency to drive awareness, brand attribute scores & sales 
• Provide direction to designers, videographers, editors to develop online marketing campaigns
• Map customer journeys, service design and communication assets to drive engagement
• Coordinate with agencies to create marketing creatives, video content
• Analyze online consumer behaviours & trends to understand product-market fit
• Manage daily marketing & communication operations

Candidature requirements: 

• 5+ years experience in advertising agency with product marketing background
• Prior experience in conceptualization & execution of short 15 secs videos ads
• Strong storytelling visualization skills in form of videos & graphics
• Experience in in women oriented product, service, startup is added plus
• Intuitively sense the market need and visualize marketing & communication tactics

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.

REQUIREMENTS: 

·      Relevant expertise in C#, HTML5, CSS, JavaScript and Unit testing.

·      Should be capable to work any one of the Database: SQL Server/MySQL/Oracle.

·      Should have worked on .Net Framework, .Net Core, ASP.NET MVC and Object Oriented Programming System (OOPS)

·      Should have worked on Asp.Net MVC or Asp.Net Web forms.

·      Should have good exposure in any three or more : Web API, Concurrent design and multithreading (Capable), Rest, Entity Framework, OOPS, Cloud Development, Microservices architecture (MSA).

·      Passionate about writing world class code.

·      High level of commitment to client satisfaction and agility.

·      Collaborate with others and build positive working relationships.

·      Possess a strong work ethics.

RESPONSIBILITIES:

·      Analyzing the project’s requirements and the ability to convert said requirements into technical documents, design and code.

·      Implementing design methodologies and tool sets.

·      Writing well-designed, defect free code which scales well and follows all best practices and guidelines.

·      Executing the development of software with a strong focus on the security, performance, and robustness.

·      Conducting deep level analysis to identify root cause to systematically resolve issues.

·      Following all defined software configuration management best practices.

·      Reviewing code to identify issues as well as deviations from best practices.

·      Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement.

Online tutoring platform that focuses on connecting students with tutors and has a focus on live learning courses for Science, Technology, Engineering, the Arts and Mathematics (STEAM) subjects. It is a global online school for 21st century skills, teaching Coding and other extra-curriculars to kids age 5-18 via LIVE, interactive, gamified online sessions that work 10x better than status quo.

• 2+ years of experience on NodeJS & React JS
• Practical experience in building APIs
• Experience with RabbitMQ or similar queuing system
• Experience with Redis/ElasticSearch is a plus
• Familiarity with CI/CD pipeline tools like Jenkins
• Practical experience with Git
• A knack for benchmarking and optimization