Tele Caller
at Edu Tech company and pioneer in innovative and effective lea
Job Summary:
We are seeking a motivated and enthusiastic Telecaller to join our admissions team. As a Telecaller, you
will be responsible for contacting customers, introducing our products or services, and generating leads.
Your primary objective will be to engage customers over the phone, provide information about our
offerings, address any inquiries or concerns, Excellent communication skills, persuasive abilities, and a
customer-oriented approach are essential for success in this role.
Responsibilities:
• Contact potential customers via telephone to introduce our programs. • Make outbound calls to clients and provide information about our offers. • Engage in active listening to understand Parent’s needs. • Answer customer inquiries, resolve complaints, and provide appropriate solutions. • Maintain accurate and up-to-date records of customer interactions and leads in the CRM system. • Follow up with customers to ensure satisfaction and foster long-term relationships. • Collaborate with the sales team to develop effective strategies and techniques. • Stay updated with product knowledge, market trends, and competitors' activities. • Participate in sales meetings, training sessions, and team-building activities.
Requirements:
• Proven experience as a Telecaller or similar sales role.
• Excellent verbal communication and interpersonal skills.
• Persuasive and confident with the ability to build rapport with customers.
• Active listening skills to understand customer needs and concerns.
• Ability to work in a target-driven environment and achieve goals.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Proficiency in using CRM software and other telecommunication tools.
• Ability to handle objections and resolve customer complaints professionally.
• High school diploma or equivalent; additional education or certifications in sales or customer
service is a plus.
Subodh Popalwar
Software Engineer, Memorres
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Education Required: BE/Mtech -Mechanical/Chemical
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1. Handling Enquiries
a) Review enquiry with respect to design and executions capability
b) Communicate with the customer for resolving incomplete, ambiguous and conflicting requirements.
2. Thermal design (Aspen & HTRI software)
a) Understand the customer requirement and carry out the thermal design in Aspen/HTRI
b) Selection of best design for the given parameters.
b) Carry out the preliminary mechanical design
3. Costing of equipment and calculate final price
a) Carry out the costing based on mechanical design, and customer drawing in Excel format
b) Send raw material inquiries to our supplier and get a quotation for major raw materials
4. Preparation of GA drawing in Auto cad software if required by Customer.
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Key Responsibilities:
- Setting up processes related to finance, accounts, vendor payments, payroll and implementation of those processes across the organization to prevent fraud and ensuring efficient operations
- Preparing financial statements (quarterly, annual) and MIS dashboards for management and investors
- Preparing and analyzing budgets, financial data, cash flows, and providing insights for business planning
- Work closely with cross-functional teams to ensure financial data accuracy, budget planning
- Manage the finance and accounting team, including hiring, training, and developing of team
- Manage relationships with external partners, such as banks and NBFCs, auditors, tax consultants, and regulatory bodies
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- Full ownership and accountability, be instrumental in building the organization and growing with the organization for a leadership role
- CA or ICWA is mandatory
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- Strong Excel or google sheet skills
- Experience in managing financial operations, budgeting, forecasting, and financial planning
- Strong communication and interpersonal skills, with the ability to build relationships with
- Excellent analytical and problem-solving skills
- Experience in managing and developing a team
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Core Skill Sets
Core Programming Language*: JAVA 7/8 or above
o Command on basics/core.
o Knowledge of OOPS concept.
o Problem solving skills using Collections/Java Beans/OOPS concept.
Web Programming Language*: J2EE
o Knowledge of MVC architecture [Servlet (or) Struts 2 (or) Spring].
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Database*: Preferably Oracle/MySql
o Able to write sql queries.
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o Knowledge of understanding XML/JSON/CSV documents.
Web-service
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o Testing web-services via some tool (e.g. Postman).
Web/Application Server*: Apache/Tomcat/JBoss/Weblogic/Websphere
o Basic deployment experience on web applications.
OS Platform*: Linux.
o Knowledge of shell commands like create directory, change permission/owner,
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o Knowledge to work and use putty.
Development Tool*: Eclipse/NetBeans.
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Perform day-to-day support activity at the client side.
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Regularly monitor the logs of the components and services and identify and debug the
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Support off-shore team to help deploy their application components and services.
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About Company :
IRIS Business Services Limited is one of the first providers of full professional XBRL products and solutions to organizations globally. The company headquartered in Mumbai, India with international offices in United States, Singapore, United Kingdom, and the UAE.
IRIS is a direct member of XBRL International and XBRL US. The Company has over eighteen years of proven expertise in the financial information management space, providing customized technology solutions for data and content management, for the dissemination of information to investors and stock exchanges, and for effective content management to institutional clients.
Over the last seven years, IRIS has been very closely involved in the XBRL space, in taxonomy creation, software solutions and in the conversion of structured and unstructured data into XBRL for SEC filing in the US. IRIS has multidisciplinary skills in XBRL as well as in technology. Taxonomy experts, software engineers, business analysts and accountants come together to provide a complete range of products and services across the XBRL supply chain.
For more information, please visit http://www.irisbusiness.com
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You will be working closely with senior designers, turning ideas and wireframes into awesome user interface ranging from landing pages, applications, and mobile apps. Together we will engineer and design good looking, aesthetically pleasing and functionally great applications that delivers a pleasant User Experience.
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1. Have a Bachelor’s Degree or equivalent.
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1. Create wireframes, mockups, and prototypes to effectively communicate your ideas.
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Software Engineer, Memorres