Tele Caller
at Edu Tech company and pioneer in innovative and effective lea
Job Summary:
We are seeking a motivated and enthusiastic Telecaller to join our admissions team. As a Telecaller, you
will be responsible for contacting customers, introducing our products or services, and generating leads.
Your primary objective will be to engage customers over the phone, provide information about our
offerings, address any inquiries or concerns, Excellent communication skills, persuasive abilities, and a
customer-oriented approach are essential for success in this role.
Responsibilities:
• Contact potential customers via telephone to introduce our programs. • Make outbound calls to clients and provide information about our offers. • Engage in active listening to understand Parent’s needs. • Answer customer inquiries, resolve complaints, and provide appropriate solutions. • Maintain accurate and up-to-date records of customer interactions and leads in the CRM system. • Follow up with customers to ensure satisfaction and foster long-term relationships. • Collaborate with the sales team to develop effective strategies and techniques. • Stay updated with product knowledge, market trends, and competitors' activities. • Participate in sales meetings, training sessions, and team-building activities.
Requirements:
• Proven experience as a Telecaller or similar sales role.
• Excellent verbal communication and interpersonal skills.
• Persuasive and confident with the ability to build rapport with customers.
• Active listening skills to understand customer needs and concerns.
• Ability to work in a target-driven environment and achieve goals.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Proficiency in using CRM software and other telecommunication tools.
• Ability to handle objections and resolve customer complaints professionally.
• High school diploma or equivalent; additional education or certifications in sales or customer
service is a plus.

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About the Role
We are looking for an exceptionally strong AI Product Engineer who is passionate about building AI-powered products that solve real-world problems. You will work on designing, developing, and deploying intelligent backend systems powered by Large Language Models (LLMs), modern AI frameworks, and scalable Python services.
This role is ideal for engineers who enjoy solving complex problems, have a strong foundation in algorithms and logical reasoning, and are excited to build production-grade AI applications.
Responsibilities
- Design and develop scalable backend services using Python.
- Build AI-powered features leveraging Large Language Models (LLMs) and modern AI frameworks.
- Develop APIs and backend architectures for AI applications.
- Optimize AI workflows for performance, latency, and scalability.
- Work closely with Product, Design, and Engineering teams to translate business requirements into technical solutions.
- Design prompt engineering workflows, RAG pipelines, AI agents, and automation solutions.
- Solve complex algorithmic and system design challenges.
- Write clean, maintainable, and well-tested code.
- Continuously evaluate emerging AI technologies and integrate them into products where appropriate.
Required Skills
- Strong proficiency in Python Backend Development.
- Excellent understanding of Data Structures & Algorithms.
- Hands-on experience with Large Language Models (LLMs) such as OpenAI, Claude, Gemini, or open-source models.
- Strong logical reasoning and analytical problem-solving abilities.
- Experience building REST APIs using frameworks such as FastAPI, Flask, or Django.
- Understanding of prompt engineering, embeddings, vector databases, and Retrieval-Augmented Generation (RAG).
- Familiarity with Git, Docker, and cloud deployment.
- Ability to write efficient, scalable, and production-quality code.
Preferred Qualifications
- B.Tech/M.Tech from IITs, BITS Pilani, or NITs (preferred).
- Experience working on AI products deployed in production.
- Familiarity with LangChain, LangGraph, LlamaIndex, or similar AI orchestration frameworks.
- Knowledge of SQL/NoSQL databases.
- Experience with cloud platforms such as AWS, Azure, or GCP.
- Exposure to CI/CD pipelines and containerized deployments.
Experience
- 1+ years of professional software development experience with a focus on Python and AI/ML applications.
What We're Looking For
- Strong first-principles thinker with exceptional logical reasoning.
- Passion for building AI-first products from idea to production.
- Ability to work in a fast-paced startup environment with high ownership.
- Curiosity to experiment with the latest advancements in AI and rapidly translate them into customer value.
Compensation
- CTC: ₹16–17 LPA (based on experience and technical evaluation).
If you are excited about building cutting-edge AI products and want to work on challenging engineering problems with a high-impact team, we'd love to hear from you.
- Strong Senior UI/UX Product Designer profile – IC Role in B2C Mobile Apps
- Mandatory (Experience 1): 4+ YOE as a Product Designer, UI/UX Designer, or Mobile App Designer with strong IC ownership in tech/startup environments
- Mandatory (Experience 2): Strong experience as a Fullstack Product Designer (UI + UX) for Mobile Apps (especially Android)
- Mandatory (Core Skill 1): Must be highly proficient in Figma - able to create wireframes, user flows, high-fidelity mockups, and micro-interactions from scratch
- Mandatory (Portfolio): Strong UI/UX portfolio of B2C Mobile Apps; Portfolio should reflect strong UI, Interaction, Visual Design skills (UI Heavy portfolio) (preferably launcher/utility/feed-driven apps)
- Mandatory (Company): B2C product companies
- Mandatory (Exclusion): Payment gateway companies
Preferred Companies
B2C Product Companies List: Ultrahuman, boAt, Noise, Fire-Boltt, Mamaearth, Nykaa, Purplle, SUGAR Cosmetics, mCaffeine, CRED, Paytm, PhonePe, Amazon India, Flipkart, Meesho, Tata 1mg, Practo, PharmEasy, HealthifyMe, Cult.fit, Groww, Zerodha, Upstox, Dream11, MPL (Mobile Premier League), WinZO, Ather Energy, Wakefit, SleepyCat, Urban Company, ShareChat, Moj, Dailyhunt, Koo, Chingari, Josh (VerSe Innovation), BYJU’S, Unacademy, Vedantu, Cuemath, Embibe
Responsibilities
- Receive calls, emails, trip feedback, and send an initial response within the SLA’s.
- Document all information according to standard operating procedures
- Categorize the request/Label it according to SOP (Type and Criticality)
- Identify the RCA (Root cause analysis) and the action items and document it in the internal note. This will help in breaking the issue into smaller parts and understand the cause for it. Guidelines for identification of RCA are present in the SOP
- Follow up with the owner with the result of RCA to identify the action items.
- Respond back to the employee with the best possible solution.
- Monitor the resolution for a day (if required) and then close the ticket.
- Quality check for every call will be done on a real time basis.
Company Description
Appectual IT Solutions is a software development company based in Mumbai, specializing in creating usable, functional, and intuitive websites and apps. They are known for delivering impactful solutions powered by the latest technologies across various industries. Appectual has a track record of working with reputable brands like L'oreal, Reebok, Wockhardt, Apar Lubricants, and Birla, and is committed to finding the perfect solutions for their clients' needs.
Role Description
This is a full-time Hybrid role for as a Business Development Executive at Appectual IT Solutions in Mumbai. The Business Development Executive will be responsible for new business development, lead generation, business communication, and account management on a day-to-day basis.
Must-Have Skills:
Proposal Creation
Good conversion rate history
Relevant Experience: 6 Months- 2 Yrs
Expected Joining: 30 Days
Qualifications
New Business Development and Lead Generation skills
Strong business acumen and communication skills
Account Management expertise
Prior experience in sales or business development
Knowledge of the IT industry and software solutions
Ability to work well in a team and independently
Bachelor's degree in Business Administration, Marketing, or related field
Job Role:
- Build pixel-perfect, buttery smooth UIs across both mobile platforms.
- Leverage native APIs for deep integrations with both platforms.
- Diagnose and fix bugs and performance bottlenecks for performance that feels native.
- Maintain and write clean code to ensure the product is of the highest quality.
- Create Exclusive Distributors (minimum 4 in 4 months) in your respective areas of operation
- To work directly with the distributor and the sales executives in designing and implementing key marketing campaigns.
- To actively engage yourself to collect inventory, stocks and work reports of the distributor in a
daily/weekly basis.
- To look after smooth functioning and supply chain of the authorized distributor under your
periphery.
- To oversee sales executive schedule and plan them accordingly.
- To facilitate cross-functional communications among project stakeholders.
- To actively engage yourself with core marketing policies required for business development.
- To look after the grievances and claims arising from time to time maintaining proper
coordination with the company.
- To actively follow other marketing strategies and instructions as and when instructed by the company.
1. Understanding the goals of partnership for Pushstart & Troopod.
2. Planning and strategizing partnership plans & models.
3. Creating, and maintaining an organized database for all potential partners.
4. Evaluating the potential partners, coordinating & discussing with the team to ensure
that Alliance and Partnership goals are synchronized with organizational goals, and
finalizing the targeted partners.
5. Establishing a systematic process for partner outreach and relationship
management.
6. Managing inbound & outbound partnerships, negotiating and finalizing the deals with
partners and alliances.
7. Implementing & Tracking the end-to-end process of finalized partnerships.
8. Strategizing newer ways to grow current partnerships that benefit the company.
9. Forecasting, measuring, and reporting the results of various projects with partners.
Core Requirements:
1. Min 1 year of experience in strategic partnerships & alliances with excellent
communication skills.
2. Strategic thinker with Networking aptitude.
3. Knowledge of Sales and Marketing know-how.
4. Team player and multitasker with organizational skills.
Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
- Handling customer tickets & providing support via email
- Handling Facebook comments and chat process
- Responsible for receiving, investigating and responding to all customer inquiries regarding the products and services.
- Will troubleshooting problems and coordinating with various internal departments to resolve problems.
- Interacting with customers by phone, e-mail or online chat concerning various care issues.
- Providing hands-on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management.
- Soliciting cross-selling and up-selling opportunities within the customer care experience.
- Candidate should be ready to work during night shift (US working time)
- Experience Required - 2 years , BPO, Customer Support, Call Centre
- Excellent fluency in spoken English
- Capable of speaking in American accent (preferred)
- Strong command over written English
- Graduate
- English Hons. (Preferred)












