Customer Support executive

1. Write clear, concise, and engaging content for blogs, websites, social media, emails, product descriptions, press releases, and more

2. Optimize content for SEO using appropriate keywords and best practices

3. Stay updated on industry trends and content marketing best practices

4, Providing 5k per month to content writing interns, kindly apply accordingly.

"We're seeking an experienced Business Analyst with Pre-Sales experience to help us drive growth and maximize revenue. If you have a passion for business development, we want to work with you!"

Desired Skill Sets: 

-Possess a proven track record of accomplishments in the areas of Requirement Scoping, Functional Analysis, Technology Solution Design (nice to have), Effort and Cost Estimation, Proposal Preparation, Client Presentations, and Cross-Functional Collaboration. 

-Understanding and Creating Requirements Specifications 

-Solution-based research 

-Negotiation and solution drafting Skills 

-Should have worked on presales role in terms of guiding on Innovations in Solution, Proposal Flow, Value proposition, etc. for opportunities that include Fixed Price, T&M, and Service-based engagements.  

-Significant exposure to various technology stacks across the Digital landscape, Next Gen. Technologies (AI/ML, Blockchain, IoT) UX, Mobility, Platform Development, e-commerce, Cloud Ops, etc. 

Responsibilities: 

-Conduct initial requirements gathering with clients to elicit key business requirements and project/ system objectives. 

-Manage the entire proposal lifecycle, which includes understanding & finalizing the scope of work, technical & functional solution review with the Engineering teams, commercials with the Finance team, and proposal submission. 

-Lead and create customized proposals in response for different leads and RFP’s.  

-Liaising between internal departments to ensure all requirements are met, which may include effort estimates, system architecture and wireframes. 

-Identify key features to be included in a Proof-of-Concept (POC)/ Solution Demo if requested by the Client, and lead POC team in the development of this POC. 

-Ensuring that the team meets customer requirements and adds value to the customer ecosystem. 

-Maintaining a Knowledge Base of ongoing technical projects and case studies to build an institutional memory of reference-ability. 

-Coordinate with the Sales, Engineering/delivery, and other internal teams and ensure the highest quality proposals are delivered on time. 

-Market research of the latest tech and business trends, exploring business opportunities in conjunction with the organization capabilities. 

Main tasks

• Test preparation (test design, creation of test specifications and test cases for regression tests and tests of new and further developments)
• Sprint-accompanying testing in the Scrum team
• Test evaluation/documentation of the test results
• Cypress testing tool hands-on experience for Automation testing
• Further development of existing test automation processes
• Close cooperation with the SOL business unit and the test departments at other locations

Qualification profile

• Completed degree or comparable training with an IT background
• Affinity and many years of experience in systematic testing of software products
• Excellent ability to work in a team and an independent, structured way of working
• Practical knowledge of the application of test methods and quality management standards as well as test automation knowledge is advantageous
• Fluent in English

Position - Assistant Marketing Manager

Qualifications - MBA - Marketing from a reputed institute

Experience - 5 to 8 years

Skills -

• Strong written and verbal communication skills
• Understanding essential business and marketing concepts
• Should possess good interpersonal skills to work effectively in a team.
• Comfort with multi-tasking in a deadline-driven environment
• Proficiency with Microsoft Office (Microsoft Excel, Microsoft Word)
• Demonstrated experience with social media platforms (Facebook, Twitter, LinkedIn, Pinterest)

Job Responsibilities -

• Acting as marketing support to all the SBUs
• Perform necessary market research for the business units
• Prepare Marketing Plan and Budgets
• Organize and manage marketing collateral.
• Prepare and deliver promotional presentations  
• Develop and execute marketing campaigns.
• Compose and post online content on the company’s website and social media accounts 
• Lead Generation
• Maintaining and updating Key Account Databases
• Manage brand and marketing initiatives.
• Create reports on marketing performance.

Budget - 50,000/- to 60,000/- per month

We are looking for a UI/UX Designer to turn our software into easy-to-use products for our clients.

UI/UX Designer responsibilities include gathering user requirements, designing graphic elements and building navigation components. To be successful in this role, you should have experience with design software and wireframe tools. If you also have a portfolio of professional design projects that includes work with web/mobile applications, we’d like to meet you.

Ultimately, you’ll create both functional and appealing features that address our client's needs and help us grow our customer base.

• Gather and evaluate user requirements in collaboration with product managers and engineers
• Illustrate design ideas using storyboards, process flows and sitemaps
• Design graphic user interface elements, like menus, tabs and widgets
• Build page navigation buttons and search fields
• Develop UI mockups and prototypes that clearly illustrate how sites function and look like
• Create original graphic designs (e.g. images, sketches and tables)
• Prepare and present rough drafts to internal teams and key stakeholders
• Identify and troubleshoot UX problems (e.g. responsiveness)
• Conduct layout adjustments based on user feedback
• Adhere to style standards on fonts, colors and images

We are looking for an experienced full-stack engineer (with a path to becoming CTO) to join our founding team! We're a B2B SaaS startup with a young vibrant culture taking this idea from inception to impact.

About the job

We want to talk to you if:

• You've built multiple, kick-ass Chrome extensions
• You've built commercial apps using chat frameworks (e.g. Chat 21/Getstream.io etc.)
• You are a React.JS, Node.JS, Javascript, & Postgres wiz
• You have experience building multi-platform apps (Web + mobile web)
• Have built or implemented integration frameworks at scale (or experience with iPaaS frameworks)
• You are obsessive about clean, optimized & scalable code with copious documentation
• You are excited about building out a team and have aspirations to become a CTO

Having B2B SaaS Startup experience is preferred and a big plus

About Us

SmartCue wants to make product demos more effective and as a result help sales teams optimize their sales cycles. Our fundamental belief is that everything we build must eliminate or reduce friction for a salesperson.

Fast Track Your Application

• Think about the Ideal Customer for SmartCue
• Download the trial for SmartCue, sign up, download, experience the product, and provide feedback on how to overhaul the current experience of the product to add immediate value to the customer

• We don't need you to fully code any feature in its entirety and are not looking for free work.

The idea is to identify folks who get what we are trying to do with SmartCue and find faster alignment with the right candidate.

Here is a video walkthrough for additional context - https://www.loom.com/share/9609cf1855e64926b71a1ff840bd7347" target="_blank">https://www.loom.com/share/9609cf1855e64926b71a1ff840bd7347

The Opportunity

• In this position, you must be ready for a fast-paced startup environment.
• Our ideal candidate is willing to be flexible and able to wear many hats.
• Must have experience engineering and scaling technologies & teams with a proven track record of success.
• Our perfect candidate is well-versed in Chrome Extensions, creating delightful front-end experiences for users, enjoys building and scaling the backend infrastructure, and has an itch to adopt the newest technologies.
• Remote forever, if you like!

Duties Include

• Develop + understand the technological roadmap
• Develop feature rollout systems and processes
• Develop strategies and solutions from customer discovery sessions
• Hire + manage outside/contracted engineering talent
• Scale while staying lean through the early stages up to fundraising
• Oversee ClickUp for project and product management, roadmap, bugs, and backlog grooming
• Collaborate with marketing to optimize user experience, onboarding and reduce churn
• Oversee security + compliance strategies
• Help field support desk inquiries
• And more...

We are an equal opportunity employer and proud to be committed to diversity and inclusiveness. We consider all qualified applicants without regard to race, nationality, gender, gender identity or expression, sexual orientation, religion, disability, or age.

Software Development Engineer (III) @ REBEL FOODS

We are surrounded by the world's leading consumer companies led by technology - Amazon for retail, Airbnb for hospitality, Uber for mobility, Netflix and Spotify for entertainment, etc. Food & Beverage is the only consumer sector where large players are still traditional restaurant companies. At Rebel Foods, we are challenging this status quo as we are building the world's most valuable restaurant company on the internet, superfast. The opportunity for us is immense due to the exponential growth in the food delivery business worldwide which has helped us build 'The World's Largest Internet Restaurant Company' in the last few years. Rebel Foods current presence in 7 countries (India, Indonesia, UAE, UK, Malaysia, Singapore, Bangladesh) with 15 + brands and 3500+ internet restaurants has been built on a simple system - The Rebel Operating Model. While for us it is still Day 1, we know we are in the middle of a revolution towards creating never seen before customer-first experiences. We bring you a once-in-a-lifetime opportunity to disrupt the 500-year-old industry with technology at its core.

We urge you to refer to the below to understand how we are changing the restaurant industry before applying at Rebel Foods.

https://jaydeep-barman.medium.com/why-is-rebel-foods-hiring-super-talented-engineers-b88586223ebe">Link

https://jaydeep-barman.medium.com/how-to-build-1000-restaurants-in-24-months-the-rebel-method-cb5b0cea4dc8">Link 1

https://medium.com/faasos-story/winning-the-last-frontier-for-consumer-internet-5f2a659c43db">Link 2

https://medium.com/faasos-story/a-unique-take-on-food-tech-dcef8c51ba41">Link 3

An opportunity to revolutionize the restaurant industry

Here, at Rebel Foods, we are using technology and automation to disrupt the traditional food industry. We are focused on building an operating system for Cloud Kitchens - using the most innovative technologies - to provide the best food experiences for our customers. 

You will enjoy working with us, if:

• You are passionate about using technology to solve customer problems
• You are a software craftsman or craftswoman who is obsessed with high quality software
• You have a flair for good design and architecture
• You are unafraid of rearchitecting or refactoring code to improve it
• You are willing to dive deep to solve complex software issues
• You are a teacher and mentor

Our technology ecosystem:

• Languages: Java, Typescript, Javascript, Ruby
• Frameworks: Spring Boot, NodeJS, ExpressJS
• Databases: AWS Aurora, MySQL, MongoDB
• Cloud: AWS
• Microservices, Service Oriented Architecture: REST APIs, Caching, Messaging, Logging, Monitoring and Alerting
• CI/CD and DevOps
• Bitbucket, Jira

You will mostly spend time on the following:

• Leading the design and implementation of software systems
• Driving engineering initiatives across teams with a focus on quality, maintainability, availability, scalability, security, performance and stability
• Writing efficient, maintainable, scalable, high quality code
• Reviewing code and tests
• Refactoring and improving code
• Teaching and mentoring team members
  
  
  

We’re excited about you if you have:

• At least 4+ years of experience in software development, including experience building microservices and distributed systems
• Excellent programming skills in one or more languages: Java, C#, C++, Typescript, Javascript, Python or Ruby
• Experience working in Cloud environments: AWS, Azure, GCP
• Experience building secure, configurable, observable services
• Excellent troubleshooting and problem-solving skills
• The ability to work in an Agile environment
• The ability to collaborate effectively within and across engineering, product and business teams

We value engineers who are:

• Crazy about customer experience
• Willing to challenge the status quo and innovate
• Obsessed with quality, performance and frugality
• Willing to take complete responsibility and ownership of results
• Team players, teachers, mentors

The Rebel Culture

We believe in empowering and growing people to perform the best at their job functions. We follow outcome-oriented, fail-fast iterative & collaborative culture to move fast in building tech solutions. Rebel is not a usual workplace. The following slides will give you a sense of our culture, how Rebel conducts itself and who will be the best fit for our company. We suggest you go through it before making up your mind.

https://www.slideshare.net/">Link 4

The Senior Developer takes up the responsibility of delivery of assigned task with quality and within given timelines and delivers independently.

• Extensive knowledge of software development processes
  • Strong knowledge on different programming languages/technologies
  • Knowledge & experience of different coding practices
  • Quality deliverables meeting Project specific/Industry specific standards
  • Delivery within defined/agreed timelines

Java, Spring Boot, Microservices, JUNIT,
MySQL/Oracle, Javascript/Typescript,
HTML, Angular/ ReactJS