Customer Support executive

Role & Responsibilities

We are building an AI-powered Artwork Validation Platform that reads global regulatory rules and validates product packaging using LLMs and Retrieval-Augmented Generation (RAG). We are looking for a hands-on AI Engineer with strong expertise in the LangChain ecosystem to design, orchestrate, and optimize intelligent AI workflows.

Key Responsibilities:

• Design and build RAG pipelines for rule-based validation
• Extract structured rules from PDF/XML/web sources using LLMs
• Develop AI workflows using LangChain and LangGraph
• Implement semantic search and embeddings for accurate retrieval
• Use LangSmith for debugging, tracing, and evaluation
• Prototype workflows using LangFlow
• Generate explainable AI outputs for artwork validation
• Optimize prompts and reduce hallucinations

Ideal Candidate

• Strong AI Engineer / LLM Engineer profile with hands-on experience building RAG or LLM applications
• Mandatory (Experience): Must have 3+ years of software engineering experience with atleast 6+ months in AI/ML, NLP, or deploying LLM based application
• Mandatory (LLM & RAG): Must have strong hands-on experience building RAG pipelines, LLM workflows, semantic search, or AI-powered retrieval systems
• Mandatory (LangChain Ecosystem): Must have hands-on experience with LangChain. Experience with LangGraph, LangSmith, and LangFlow is highly important
• Mandatory (Vector DB & Embeddings): Must have worked on embeddings and vector databases like Pinecone, FAISS, Weaviate, ChromaDB, etc.
• Mandatory (Programming): Strong Python skills with experience building AI/NLP pipelines or backend AI workflows
• Mandatory (Data Processing): Must have experience working with unstructured data such as PDFs, HTML, XML, scanned documents, or web data
• Mandatory (Prompt Engineering): Must have good understanding of prompt engineering, hallucination reduction, retrieval accuracy, and LLM evaluation
• Mandatory (Company): Service or product companies acceptable given they have real AI/ML, LLM based experience
• Mandatory (Note): Must be comfortable with a 6-day (3 days in office) hybrid work model. Mon-Friday 8:30-5:30 pm and Saturdays 8:30-1:00 pm
• Preferred (Experience): Exposure to food compliance domain

Review Criteria

• Strong Senior Data Engineer profile
• 4+ years of hands-on Data Engineering experience
• Must have experience owning end-to-end data architecture and complex pipelines
• Must have advanced SQL capability (complex queries, large datasets, optimization)
• Must have strong Databricks hands-on experience
• Must be able to architect solutions, troubleshoot complex data issues, and work independently
• Must have Power BI integration experience
• CTC has 80% fixed and 20% variable in their ctc structure

Preferred

• Worked on Call center data, understand nuances of data generated in call centers
• Experience implementing data governance, quality checks, or lineage frameworks
• Experience with orchestration tools (Airflow, ADF, Glue Workflows), Python, Delta Lake, Lakehouse architecture

Job Specific Criteria

• CV Attachment is mandatory
• Are you Comfortable integrating with Power BI datasets?
• We have an alternate Saturdays working. Are you comfortable to WFH on 1st and 4th Saturday?

Role & Responsibilities

We are seeking a highly experienced Senior Data Engineer with strong architectural capability, excellent optimisation skills, and deep hands-on experience in modern data platforms. The ideal candidate will have advanced SQL skills, strong expertise in Databricks, and practical experience working across cloud environments such as AWS and Azure. This role requires end-to-end ownership of complex data engineering initiatives, including architecture design, data governance implementation, and performance optimisation. You will collaborate with cross-functional teams to build scalable, secure, and high-quality data solutions.

Key Responsibilities-

• Lead the design and implementation of scalable data architectures, pipelines, and integration frameworks.
• Develop, optimise, and maintain complex SQL queries, transformations, and Databricks-based data workflows.
• Architect and deliver high-performance ETL/ELT processes across cloud platforms.
• Implement and enforce data governance standards, including data quality, lineage, and access control.
• Partner with analytics, BI (Power BI), and business teams to enable reliable, governed, and high-value data delivery.
• Optimise large-scale data processing, ensuring efficiency, reliability, and cost-effectiveness.
• Monitor, troubleshoot, and continuously improve data pipelines and platform performance.
• Mentor junior engineers and contribute to engineering best practices, standards, and documentation.

Ideal Candidate

• Proven industry experience as a Senior Data Engineer, with ownership of high-complexity projects.
• Advanced SQL skills with experience handling large, complex datasets.
• Strong expertise with Databricks for data engineering workloads.
• Hands-on experience with major cloud platforms — AWS and Azure.
• Deep understanding of data architecture, data modelling, and optimisation techniques.
• Familiarity with BI and reporting environments such as Power BI.
• Strong analytical and problem-solving abilities with a focus on data quality and governance
• Proficiency in python or another programming language in a plus.

Candidate must have 6+ years of backend engineering experience, with 1–2 years leading engineers or owning major systems.

Candidate must be from a product-based organization with a startup mindset.

Must be strong in one core backend language: Node.js, Go, Java, or Python.

Deep understanding of distributed systems, caching, high availability, and microservices architecture.

Hands-on experience with AWS/GCP, Docker, Kubernetes, and CI/CD pipelines.

Strong command over system design, data structures, performance tuning, and scalable architecture

Ability to partner with Product, Data, Infrastructure, and lead end-to-end backend roadmap execution.

About the Role: 

As a Solution Design team member, you will be focused on designing solutions for some of the most challenging and exciting problems that we are working to solve in the logistics industry. You will be responsible for understanding the customer's business, supply chain challenges and building practical processes or technologically led solutions for these. This role is varied and fast-paced – constantly adapting to the logistics industry's landscape and business needs.

Key responsibilities:

• Study the customer's supply chain process and build a deeper understanding of industry-specific supply chains, their underlying & fundamental challenges, and build holistic solutions.
• Analyze data to come up with actionable insights.
• Drive implementation of complex engagements.
• Become a knowledge powerhouse within the organization for anything related to logistics.
• Develop holistic business requirements and drive product development while working with the product and technology team. 
• Take ownership of complex projects, work with cross-functional teams and drive the projects to completion. Be accountable for the overall technical excellence and quality of the technical output. 
• Educate and support customers, both pre-and post-sales, helping them with implementation, testing, integrations, and more.

Preferred qualifications:

• MBA with 4+ years of solid experience in Logistics.
• Good knowledge of logistics, preferably within Steel, Cement, FMCG, Transportation or related industries.
• Good to have experience working with B2B product-based organizations.
• Ability to understand the processes and cost drivers of customers from different industries.
• Strong analytical skills, with the ability to translate data into insights.
• Self motivated, result - oriented with a bias for speed and action.
• Good verbal, written, social, presentation and interpersonal skills.
• Ability to thrive in a multi-tasking environment and adjust priorities on-the-fly while still focusing on details and being analytical.

Responsibilities and Duties:

1. Meet leads for assessment and solution offering. (Leads and appointments will be provided by company)

2. Prepare quotation as per client requirements

3. Handle and resolve feedback, complaints or conflicts

4.Team Handling, Highly self-motivated

5.Possess strong work ethics and keep information confidential.

6. Two wheeler compulsory

7. DL compulsory

8 . If from paint background than it will add bonus

Qualifications and Skills

Any Graduate ,have completed degree in civil B.E .

Ready to travel

Benefits

1. High growth environment

2. Travelling Allowance

3. Provident Fund

4. Health Insurance

Job Types: Full-time, Regular / Permanent

Salary: ₹15,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Life insurance
• Paid sick time
• Provident Fund

• Works towards developing Stable & Efficient Firmwares for Embedded
• Responsible for developing Firmware which are Stable, Efficient and scalable.
• Responsible to create coherent and scalable architecture designs.
• Responsible for understanding and utilizing best BLE / IOT
• Responsible for understanding various RTOS design principles.
• Qualification: B.E. / B.Tech / M.C.A. in Computer Sciences.
• Must Proficient in Embedded C, C++, BLE, Zephyr RTOS, nRF.
• Ready to work from home.
• Should have above 4 years of experience.

• Design, develop and maintain automation framework, system, and functional test suites and contribute to Database platform development
• Test the product for performance, resiliency, security, scalability, and reliability.
• Fix defects identified via testing in the Database platform
• Understand the end-to-end configuration, technical dependencies, code paths, and overall behavioral characteristics of the products you test.
• Analyze and understand existing test coverage and test cases, identifying opportunities for redesign, replacement, reusability, and improvement in efficiency and performance.
• Define and inspire changes to our product with our development engineering team based on feedback from tests and customer issues.
• Develop and contribute to internal and external knowledge bases. Be a champion for our customers.
• Go above and beyond to ensure customers are getting the most out of their investment in the company platform.

You’ll Need

• Sound knowledge of C/C++ and Java programming languages.
• Sound knowledge of JDBC APIs.
• Sound knowledge of Data Structures and concurrent programming.
• Strong troubleshooting and testing skills.
• Sound knowledge of Distributed System Architecture and distributed processing.
• Good in Shell / Python scripting.
• A minimum of five years in SDET or development profile with BS or MS in CS or equivalent technical degree.
• Highly desirable skills
• Knowledge of database internals (concurrent B-tree access, transactions, recovery, query processing).

Nice to have:

• Familiarity with Big Data Ecosystem landscape. Like Kafka, Spark, Presto.
• Familiarity with ORM technologies like Hibernate, Django, etc.

Product Manager - Chennai  
 

Who we are?  

Kaleidofin is a financial platform for the masses in India, which provides intuitive solutions tailored to the customer’s goals and provides a payments platform for digitizing payments across financial institutions. We are working towards creating fair and transparent financial solutions that can target millions of customers and enterprises in India that don’t have easy access to formal financial planning.  

In a very short time span, global investors such as Oiko Credit, Omidyar Network and Blume Ventures have supported Kaleidofin’s well thought out business model with $8 million in seed and Series A funding. The company was one of only ten startups chosen for the Google LaunchPad Accelerator program in 2019, was recognized as India's Most Innovative Wealth, Asset and Investment Management Service/Product by the Internet & Mobile Association of India (IAMAI) and was selected to present at United Nations General Assembly Special Task Force Event.  

Kaleidofin aims to become a leading FinTech player bringing financial solutions to everyone. We have brought together a fantastic team with folks with prior experience at Google, Amazon, Oracle, Microsoft, IFMR, WebMD, that are all working towards this common mission together. 

To know more about Kaleidofin, do visit our site https://kaleidofin.com/">https://kaleidofin.com/ 

 
Key Responsibilities  

• Manage the execution of the entire product lifecycle management from concept through launch and beyond. 
• Break down the overall roadmap into specific components for you to own the backlog. 
• Grow the products and features for both existing and new products. 

• Own responsibility and accountability for the product experience and associated OKR’s. 
• Define, implement, and own metrics to monitor and communicate product performance, validate hypothesis, refine content and experience. 
• Analyze and educate the business on the market dynamics, trends and our competition.  

 
Requirements/Qualifications 

• 3+ years of experience in product management. FinTech market experience a strong plus.  

• Experience creating and contributing to a software product roadmap, evangelizing the product vision. 
• Experience working directly and cross-functionally with developers, product managers, and other related stakeholders 
• Excellent communication, presentation skills and ability to interact with all levels of the organization.  
• Strong work ethic. Self-starting personality with the ability to problem solve and develop creative solutions. Works well and stays focused under little supervision.  
• Bachelor’s degree or equivalent in work experience.